"Tested unit and found machine would not start a wash cycle found cntrl only working when selecting a delay start, checked main cntrl and found status led blinking fast two times communication issue between user interface and acu. Tried to reset cntrl and run a diagnostics but same issue unit would not allow selections and just sit there. Unit will need new main cntrl and interface advised customer cntrl is a special order and we will call when parts are in for return visit ; ordrng 1 W11672039 (Cntrl) and 1 W11660284 (Consol)"

"Installed new control and harness ran a diagnostics and forced unit into a defrost, checked heating and unit is now defrosting properly and all functions are working to specs"

"Tested unit and found microwave light not shutting off causing light and socket to burn, hacked voltage to socket and 120v continuously even when shutting off light on cntrl, control relay bad. Replaced control, bulb and socket checked light and it is now shutting off and back on properly; used 1 8206232A (BULB) from stock"

"Ran washer and found when switching to a wash unit would start making a loud buzzing noise coming from under unit, checked noise and found actuator faulty replaced and recalibrated unit ran a wash cycle and all operations now working to specs ; used 1 WPW10006355 (ACTUATOR) from stock"

Tested washer and checked for errors found F8e1 long fill F7e1 tachometer missing or wrong signal ran unit threw a test cycle and found no water coming in on the hot side removed hot connection and found no water entering machine house valve not opening. Checked actuator and and found ok recalibrated unit and ran wash cycle all operations are no working to specs advised customer on replacing house valve and running unit on tap cold for now. If any issue with unit they should get unit swapped out for new its a day old and had an issue