JImmy, the service person was courteous and knowledgeable. He took care of the problem, I think. I have not used the washer after he worked on it. He answered all my questions patiently. Thank yiou
Jimmy fixed our problem with our washing machine. He is friendly, polite, and a very efficient!
Dione and Jean Ayotte
Quick and friendly service.
Advantage Appliance Repair services performed by Jimmy was excellent. The given scheduled appointment was in a timely manner and well appreciated as Jimmy arrived on time. Replacing the needed parts, the Washing Machine appears to be operating the way the manufacturer designed it.
The service provided was the second visit for the same issue. Trying to make this appointment for repair was far from easy, because of the Customer Service provided by May Tag appliance. Close to Three hours of waiting time is uncalled for, using the telephone number they provided from their website. Their customer service answering message provided, said “you have a fifteen minute waiting period”. After a numerous amount of times of the same message of a fifteen minute waiting time,I became frustrated and very disappointed with May Tag Appliance. Their Online website to make an appointment was even worse and waste of my time. With our call being important to them, my time is important to me. My frustration is with May Tag customer service not with Advantage Appliance and Repair. They did their job.
Second Thoughts would be considered when replacing future appliances. Customer service will be my buying point from this time forward.
Jimmy arrived at the appointed time and prior to arriving, let us know where he was and when he would arrive. He fixed our range problem and checked all the burners for proper operation. We would recommend Advantage Appliance Repair to anyone based on this experience alone.