Sr#7741004878Ck unit upon arrival Per customer unit is damage. Take pictures of unit and contact TechLine and inform TechLine and send pictures of damage. Customer stated he did not open box to look at unit because cabinet did not arrive as yet. Customer claim that unit was damage out of box. Per whirlpool have customer contact selling dealer unit is over 30Days Old

Ck unit upon arrival and install stainless door with control and name plate . Found that unit not install correctly. Bottom of unit sticks out a lot due to no support in rear end of bracket. So when unit is push into sleeve rear end of unit would drop downwards which result in bottom to tilt out. Install all parts and test operation also took picture of install unit operating to specs

Ck unit upon arrival and found right rear burner contacts broken from burner. Quote customer for burner and infinite switch replacement. Customer will think over repair and contact office if they wish to continue with repair. Parts thats needed is (1) Wp7403p23860(2) w11171119

Ck unit upon arrival and Ohm out heater and found OL. Quote customer for repair and customer accept repair. Install heater from truck stock and unit is now operating manufacturers specs ; used 1 W10779716 (Element) from stock

Defrost drain clogged causing water to leak. Cleared away ice and cleared drain tube al checks ok.