"Ran washer and found agitator would not move to wash clothes found plastic splines inside agitator all gone and not grabbing Gearcase, unit will need a new agitator to fix issue will order and return ; ordrng 1 W10908289 (Agitator)"

"Tested dryer and found unit would not start for customer and lights would not come on, checked control and found start button super hard to push causing no start. Fixed start button and advised customer on holding it down and putting some pressure on it this will help start. Checked all operations and unit is working to specs"

"Ran unit and flush water entering machine but unit would not wash, checked power to wash motor and found 120v and motor just clicking. Replaced sump&motor ran unit and all operations are now working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"

"Tested unit and found fridge section to cold checked temps and unit is down to 32 degrees thermistor reading 8.35 ohms, tested freezer and found temps reading correctly. Ran a diagnostics and when cycling damper found damper would not move and when I got it moving it would jump and never seal or work correctly. Unit will needs new damper, main cntrl, found freezer led modules dim and not working correctly, checked all modules and found correct voltage modules are just bad, will order new light kit and led module. All parts tentative p/a ; ordrng 1 W11632139 (Led kit) and 1 W10797519 (Diffuser) and 1 WP2318054 (Control) and 1 W10830288 (Led module) and 1 WP2221296 (Air baffle)"

Installed new Gearcase and ran unit threw a wash and spin cycle checking for any sign of clunking could not find anything. Unit is now working normally and noise coming from machine is normal