"Checked over machine and found freezer building up frost all over food and draw, found door Gasket not sealing on right side causing warm air to get in and frost to build up, melted all ice and frost placed unit into a defrost cycle and checked door gasket. Found gasket not sealing due to door hitting ice and rail had jumped , fixed rail and door is now closing and sealing heated gasket and all operations are now working to specs"

"Checked over machine and found unit would just keep filling with water until it would error out long fill, checked drain and found hose going threw the floor with no loop causing water to just flow right out. Tried to add a loop in hose but there is not enough customer need a professional plumber to address the drain hose and make it longer. Washer is functioning to proper specs"

Door not closing and opening properly. Found screws that secure unit fell out. Secured and leveled and door now closing properly.

Installed FF door and corrected gasket with blow dryer.

Customer complaint is that washer lid is broken at hinges. Quoted customer P&L. Customer will decide later.