"Cx complaint that the unit is making a weird winding noise as it start and when it stops. I inspected the unit to confirm the complaint. The unit heats tumbles and has good airflow. The noise stops a few seconds after the cycle starts, then returns once the cycles stops as the drum slows down. The unit needs a new motor and blower wheel to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)"

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

Cx complaint that the units LR burner is not working. I inspected the unit to confirm the complaint. I found all other burners work fine. I removed the cooktop and found the LR electrode disconnected. I secured the connector and tested the unit for the cx. The unit is working as designed.

Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. The cooktop burners work fine. I checked the element and it has damage and needs to be replaced to resolve the issue. My TS says I have 1 but its not on my van. Im ordering the part for the return visit.; ordrng 1 W10779716 (Bake element)

"Cx complaint that the units oven does not work. I inspected the unit to confirm the complaint. I found the cooktop works fine. I tested the bake and broil functions, heats was produced but it was only from the broil element even in bake mode. The unit needs a new control board and bake element to resolve the issue. Im ordering the parts for the return visit.There is a card on file used for the service call. The person on site did not know whose card it was so I did not charge it for the repair. He tried to call his mom but got no response. The cx will call in to confirm the card use and order the parts.; ordrng 1 W11122555 (Control board) and 1 WPW10308477 (Bake element)"