Excellent

She arrived timely. Reviewed my situation, showed me how the washer works. I think she resolved my issue.

Although the tech tried to determine the issue, as the dishwasher takes approximately an hour to leak she was not able to determine the reason. She asked us to call her when it started to leak so she could come back. when we called and texted as she requested , she never responded. Once I contacted customer service about this, the lady was rude and disrespectful and continued to say all she could do was schedule another appointment. I asked her how to handle the fact that it doesn’t leak until an hour ish into the cycle. She told me to use the tracker to track the tech. I explained that it was inaccurate on the day of the visit so not sure how this would help. She continued to be rude and disrespectful. I then asked to speak to her supervisor and she hung up on me. I then had to contact P.C. Richard. Due to the issues with your company they sent their own repair person. Based on this experience I would not recommend your company.