We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Catawba, SC 29704
Jonathan J.
Job Details: 07/09/2024
Complaint not cooling properly in both zones ice started melting all over the floor refrigerator is 53?. Freezer is showing 35?. I found a evaporator is producing a full frost pattern doing all the way up. I found unit is not pulling air properly. I checked return vent no issues with return vent.; ordrng 1 WP2315549 (EVAP MOTOR) and 1 WP2169142 (Fan blade) and 1 W11700250 (Ice maker) and 1 W11546690 (Control)
We serviced a
WHIRLPOOL ICEMAKER
Model W11510803
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
Fridge model number whirlpool wrs322fnam01 serial hr72011677. 2/7/2017 date of purchase. Complaint will not make ice. Had someone in couple weeks ago to install it and the unit has not made ice once. I found issue was not with icemaker. I found issue was with waterline that was frozen over. Refrigerator based issue not icemaker issue. I defrosted waterline tested operations icemaker is filling with water properly upon departure. Customer to allow 24 to 48 hours.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Blacksburg, SC 29702
Mitch H.
Job Details: 07/09/2024
Tested and found ice maker operating properly. No missing parts. Customer was unfamiliar with this ice maker. They were expecting the old style with the metal bale arm. Instructed customer on operation of this type ice maker. Operating as designed. I-n-I now fulfilled.
We serviced a
MAYTAG DRYER
Model GEQ9800PW2
Near West Springfield, MA 01089
Mike K.
Job Details: 07/09/2024
"Unit not heating, 240vac coming to heater, open heating element.; ordrng 1 WP3387747 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Clover, SC 29710
Mitch H.
Job Details: 07/09/2024
"Removed and replaced control. Entered diagnostics, ran control calibration and automatic test cycle. All completed properly. Excited diagnostics, started washer in normal cycle. Allowed to fill and begin agitating. Canceled cycle, washer drained and shut down correctly. All functions operating properly.; dspstn on spec-tagged invntry: 1 W11116592 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/09/2024
"Checked over washer and found unit would not start a cycle it would display close lid, found strike broken off in lock causing unit to think lid is not closed. Replaced strike and recalibrated machine, checked all functions and unit is working to factory specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/09/2024
"Tested dryer and found customer room building moisture and getting super hot wile using dryer. Ran dryer and Found vent on back had been half connected and half off blowing hot air and lint into room, found dryer venting pipe had pulled from vent housing inside unit reattached and removed house vent and reattached securing with clamp to stop from falling off, ran dryer thew a high heat cycle and all operations are now working to specs"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details: 07/09/2024
Found leak at sumpCust buying new
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/09/2024
Washer not powering on. Was able to enter diag and read error codes found F2E2 and F1E2 was able to run self test but needs new control and panel. ; rqstng P&A on 1 W11478526 (Panel) and 1 W11419171 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/09/2024
Found clogged defrost drain causing washer to leak and ice to build up. Cleared drain and all checks ok.
We serviced a
WHIRLPOOL FREEZER CHEST
Model WZC5116LW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/09/2024
Not cooling at all. Compressor running. Needs new compressor and system leak checked. The evaporator and condenser not repairable if there is a leak. Called tech support and documented my findings was given this SR#7739460368; ordrng 1 W11599968 (Compressor) and 1 W11109499 (Filter drier)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
Complaint abnormal noise coming from the tub. I found noise was caused by tub bottoming out. On floor adjusted feet tested operations. no further issues found with washing machine at this time. performed a control board calibration cycle.
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/09/2024
Washer not spinning. Lid not locking needs new lid lock. ; rqstng P&A on 1 WH08X37937 (Lid lock)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near West Springfield, MA 01089
Mike K.
Job Details: 07/09/2024
"Unit is under 1yr wp warranty per service bench. Unit not turning properly, 120vac at terminal and at control, no light on board. Replaced and unit is functioning properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Middletown, CT 06457
Jeremy B.
Job Details: 07/09/2024
"Installed new compressor and filter drier. Pressurized with 200lbs of nitrogen found no leaks. Recharged with 48G of r600a please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JYMNFFS
Near Salisbury, NC 28147
Jenn F.
Job Details: 07/09/2024
Installed control board. Ran diagnostic tests. Unit operations tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/09/2024
"Checked over unit and found both sections not cooling found no frost on evaporator, checked compressor and found not running removed relay and found good checked voltage to replay and 120v is present when compressor is trying to start but compressor will not run. Checked compressor connections and they are good compressor is locked up and needs to be replaced, will order new compressor kit, couplers, drier and process tube ; ordrng 1 W11332031 (Compressor kit) and 1 W11504416 (Coupler) and 1 W11353156 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/09/2024
"Spoke to customer and advised unit is going to need a new control and actuator per tech support customer had flipped out on me stating he got moved in the schedule and now he wants to be first when parts come in advised I could schedule him he was going to call office. Unit is going to need new control and actuator was inform to call tech support back after running unit if still stopping. Parts tentative p/a ; ordrng 1 W10721967 (Splutch kit) and 1 W11624938 (Cntrl) and 1 W10913953 (Actuator), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML0
Near Southbridge, MA 01550
Chris B.
Job Details: 07/09/2024
Complaint that the washer has a broken plastic piece that came off. Found broken inner drum that damaged outer tub. No parts available for the inner tub. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 07/09/2024
"Washer shaking. Found worn suspension and belt worn. Washer needs new belt, suspension and washer leveled."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, SC 29745
Mitch H.
Job Details: 07/09/2024
Tested and isolated which switch was causing light to stay on. Ordering replacement switch.; ordrng 1 W10857622 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lincolnton, NC 28092
Ryan S.
Job Details: 07/09/2024
Customer complain unit freezing up unplugged unit unit unit will work for a few days. Found harness to heater damaged ordering heater with harness and thermal fuse all one part. Informed customer Office will call when job is authorized and part comes in.; rqstng P&A on 1 W11650660 (Heater w harness)
We serviced a
SAMSUNG RANGE
Model NX60T8711SS/AA
Near Dallas, NC 28034
Ryan S.
Job Details: 07/09/2024
"Customer complained unit heating every time but isnt going above 350-375 . Inspection unit and found flame weak on bake side now . Cleaned bake gas valve flame now proper size. Some dust or debris must have settled on gas valve when replacing igniter , unit preheated to 350? on previous call, preheated to 400? this time. Verified proper operation."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Gastonia, NC 28054
Ryan S.
Job Details: 07/09/2024
Customer had issue with a double oven ticket is for microwave previously worked on. Customer said she made it clear that she needed a different appliance worked on inform customer to give this model and serial number of double oven and get a new ticket made.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/09/2024
Customer couldnt find receipt but had actual good issue date of 8-17-23. Installed below and door. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Bessemer City, NC 28016
Ryan S.
Job Details: 07/09/2024
Customer complain icemaker are not working and light in refrigerator not working inspected unit and found icemaker not working water. Will go to icemaker and icemaker fan working. Ordering new icemaker assembly and ordering LED module for red. Informed customer office will call when job is authorized in parts.; rqstng P&A on 1 W11527432 (LED module) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
Complaint door was sitting completely crooked on left side would not recess into receiver. I replaced hinges tested operations. Unit is opening and closing properly and fitting properly now. No issues with door from previous ticket images. No issues found as of right now. Oven is now preheating and no longer heating up customers house while using oven.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR
We serviced a
KITCHENAID OVEN
Model KEBC177KBT05
Near Enfield, CT 06082
Gary V.
Job Details: 07/09/2024
"Inspected and found transformer weak on main acu, and when powering up and turning on display lights are dimming and then going off. Part shows nla."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Somers, CT 06071
Gary V.
Job Details: 07/09/2024
"Inspected and found timer dial not turning the timer shaft, not inserted all the wall on shaft, adjust and tightened, tested fine."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Monson, MA 01057
Chris B.
Job Details: 07/09/2024
Complaint that the unit would act erratically. Had a few times the temperature would rise and drop drastically. Upon arrival the unit is cooling normal. Had to set the freezer temperature back to 0. After verifying and doing a quick diagnostic check. Unit blanked off and on all on its own. Will order control board and Evap cover as backup because of ice buildup at the cover.; rqstng P&A on 1 DA97-12609C (Evaporator Cover) and 1 DA92-00384N (Control Board)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wilbraham, MA 01095
Gary V.
Job Details: 07/09/2024
Inspected and found timer shaft broken unit needs new timer. Will submit estimate and call.; rqstng P&A on 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/09/2024
Icemaker getting power but not cycling. Replaced and tested all checks ok. ; used 1 W11546935 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Ware, MA 01082
Chris B.
Job Details: 07/09/2024
Replaced all parts and washer running normal. No leaks detected. Ran three diagnostic and did a calibration cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Windham, CT 06226
Amanda R.
Job Details: 07/09/2024
"Replaced compressor vacuumed system recharged with 43g of r600a started cooling ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504430 COUPLER 7/6 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11580057 COMPRESSOR R600A , used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near York, SC 29745
Mitch H.
Job Details: 07/09/2024
"Disassembled console. Removed and replaced main control and display board. Reassembled, turned breaker on, range still has no display and does not respond to any inputs. Called tech line spoke to Derek SR# 7739459118, checked and confirmed proper voltage into and out of main control. He recommended replacing display harness, ribbon cable and to replace display board again. Ordering all recommended parts and also ordering console. Customer is going to call Whirlpool customer care about replacing range. Advised customer that office will call to schedule return when parts arrive.; ordrng 1 W10915661 (Console) and 1 W11226772 (Harness) and 1 W11025616 (Ribbon cable) and 1 W11105615 (Display board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB02
Near Foxborough, MA 02035
Aimee Z.
Job Details: 07/09/2024
Installed new mullion and evap fan Raised left foot so mullion goes in catch
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA- 02
Near Norfolk, MA 02056
Aimee Z.
Job Details: 07/09/2024
Found not going into defrost fridge; ordrng 1 DA32-10104N (Temp sensor) and 1 DA97-12608A (Tower)
We serviced a
THERMADOR REFRIGERATOR
Model T36BT920NS/11
Near Wrentham, MA 02093
Aimee Z.
Job Details: 07/09/2024
Found icemaker is leaking needs new ice make .The tray was broken doesnt sit flat water leak right out.Cwa
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Chaplin, CT 06235
Amanda R.
Job Details: 07/09/2024
"Making screeching noise before spin replaced shifter and cam kit tested sounds normal ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
SAMSUNG MW/OVEN COMBO
Model NQ70M6650DG/AA
Near Ashford, CT 06278
Amanda R.
Job Details: 07/09/2024
Replaced relay board when customer gets home will wire unit and test functions
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Bolton, CT 06043
Jeremy B.
Job Details: 07/09/2024
Installed new modules all lights now working. ; dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED
We serviced a
KENMORE WASHER
Model 100.42832 200
Near South Windsor, CT 06074
Jeremy B.
Job Details: 07/09/2024
Washer stopped mid cycle. Found water in tub and drain pump loud. Removed washer and removed coin catch found nothing stuck. The stator slid out of the rotor on drain pump. Pushed back in and tested its working but needs new drain pump. Quoted customer.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near South Windsor, CT 06074
Jeremy B.
Job Details: 07/09/2024
Washer hub worn causing no spin. Tried removing wash plate but cant get it off need to drill off. Requesting autho on parts. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10752283 (Wash plate) and 1 W10528947 (Hun)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Springfield, MA 01107
Mike K.
Job Details: 07/09/2024
"Console functions working fine, starts cycle as normal. Filled and wash motor running. Verified spray arm movement. Cancelled and drained fine.Ran diagnostic cycle, not error codes in history and ran tests fine, verified heater working.Had customer start cycle and she was not hitting the start button. Collected for service call only."
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model LFHG2251TF6
Near Springfield, MA 01107
Mike K.
Job Details: 07/09/2024
"Unit unplugged on arrival. Plugged in and can hear evap fan running but not compressor. Found blade had come off of motor, put back on and motor running, compressor is not, no hum or attempt to start. Unit uses inverter board. Ordering inverter board and fan blade.; rqstng P&A on 1 808364727 (Inverter board), ordrng 1 241639502 (Fan blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Springfield, MA 01107
Mike K.
Job Details: 07/09/2024
"Unit is locked and off, display will not come on. Verified 120vac at outlet, 120vac at the board and no light on board.; rqstng P&A on 1 W11510463 (Control) and 1 W11478525 (Console)"
We serviced a
WHIRLPOOL DISHWAHER
Model WDTA50SAKZ2
Near Chicopee, MA 01020
Gary V.
Job Details: 07/09/2024
"Inspected and found main acu f1e1 fault, and not cleaning properly, also found house temp set very low and unit may not be getting hot enough to clean properly, ordering main acu and will return.; ordrng 1 W11672039 (Main acu)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Chicopee, MA 01013
Mike K.
Job Details: 07/09/2024
"Replaced drain hose and heater bit testing fine, fills, washes and drains fine in testing ; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Chicopee, MA 01013
Mike K.
Job Details: 07/09/2024
Unit is not cooling a month after sealed system repair. Only a little ice on evap in upper right. No signs of leaking. Reordering sealed system parts and office to call to schedule return.; ordrng 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 W11580057 (Compressor) and 3 W11506619 (Coupler)s and 1 W11578570 (Coupler) and 1 W11578004 (Evaporator) and 1 W11504450 (Evap coupler) and 1 2xtime (2x time) and 1 R600a (R600a)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Westfield, MA 01085
Mike K.
Job Details: 07/09/2024
"When trying to start a cycle, unit comes on and motor moves for a brief moment, then nothing, basket spins fine, does not run turning basket. verified 240vac at wall. Getting l1 voltage to p9 connector, but not coming out, can hear relay click. Bad main control, can not test rest of operation.Quoted for control/labor, saved estimate. Collected for service call"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Westfield, MA 01085
Mike K.
Job Details: 07/09/2024
"Unit unplugged on arrival, found harness has break in black line, replaced and plugged in, display controls working properly, lights on. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE"
We serviced a
FRIGIDAIRE WASHER
Model ATF6000ES0
Near Southwick, MA 01077
Mike K.
Job Details: 07/09/2024
"Some water in basket on arrival, put in spin cycle and drained out fine. Ran normal cycle through fill and into wash. Then ran spin cycle and drained out fine. Let go into spin and unit spinning properly, no bearing issues found, went into full speed spin fine. Repeated and same.Similar to what it did a couple years ago with same complaint. Suspension feels good, but if weak could result in more off balance loads that would not spin out properly.Explained to cs is either off balance loads or weak suspension, quoted for suspension, is stacked unit so would either require unit to be unstacked prior to repair, or second tech.Quoted for part/labor with and without second tech. Cs will think it over, collected for service call."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Pomfret, CT 06259
Amanda R.
Job Details: 07/09/2024
"Leaking still on left side ran a whole regular cycle bearing is bad would extra time and second tech to unstacked unit ; rqstng P&A on 1 W11287253 (Tub) and 4 W11316766 (Suspension)s, dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, CT 06241
Amanda R.
Job Details: 07/09/2024
Test 5 9 pin connector ohm out thermistor at control sr7739463773 unit still not defrosting called tech support ; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Killingly, CT 06239
Amanda R.
Job Details: 07/09/2024
Fills and drains but not washing detergent dispenser broken needs new sump ; rqstng P&A on 1 WPW10591570 (Sump) and 1 W10861000 (Dispenser) and 1 W11225084 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, CT 06239
Amanda R.
Job Details: 07/09/2024
Replaced valve operation normal
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/09/2024
The top wash arm not staying on through cycle replaced manifold with wash arm operation normal
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Southington, CT 06479
Jimmy R.
Job Details: 07/09/2024
"Ran washer and found unit grinding wile spinning checked noise and found Gearcase shaft had dropped down causing cam to grind on shield and strip out cam. Replaced cam and washer is running but needs a new Gearcase, capacitor and shield will order, parts tentative p/a ; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Capacitor) and 1 WPW10550173 (Shield), used 1 W10721967 (CAM KIT) from stock, states that autho needed"
We serviced a
IKEA RANGE
Model IGS790GS0
Near Meriden, CT 06450
Jimmy R.
Job Details: 07/09/2024
"Installed all new manifold control and ignitor heated oven to 350 degrees and unit heated up and stayed at temp, checked all other operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Southington, CT 06489
Jimmy R.
Job Details: 07/09/2024
"Tested unit and found lid lock not locking when trying to start a wash cycle, checked latch and found strike had broken off inside lock causing issue. Replaced strike and unit is now washing and working to specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
I replaced all previously ordered parts. I performed a calibrate control board calibration cycle. No additional issues found with washing machine. No leaking found either all operations and tests are working normally.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Wolcott, CT 06716
Jimmy R.
Job Details: 07/09/2024
"Cycled ice maker and found unit would fill with water but over flow causing ice cubes to form into a block, checked over flow and found ice maker fill blocked causing issue cleared fill and unit is now filling normally and all operations working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/09/2024
"Checked over unit and found unit cooling but no ice checked temps in freezer and fridge and found fridge 38 freezer getting down to 0 and 2 degrees checked cycling and found coil getting hung up and not advancing to fridge section when calling for cold also found ice maker fan motor weak causing no ice, will order new valve,cntrl,display due to missing segments and fan motor. Parts tentative p/a ; ordrng 1 W10843055 (Control) and 1 W11387386 (Display cntrl) and 1 W11580434 (Valve) and 1 W10846539 (Fan motor), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/09/2024
"Went threw unit due to unit having same issue shutting off and coming right back open this time it was not as bad, checked incoming power to unit at main cntrl and found 120v and staying steady checked wire harness and plug finding all connection ok compressor amperage good frost pattern is normal, tried to pull on harnesses and unit flickered. Will order new power cord harness and evaporator harness advised we would call when parts are in due to out of stock ; ordrng 1 W11666013 (Harness) and 1 W11548536 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Springfield, MA 01128
Gary V.
Job Details: 07/09/2024
"Inspected and found compressor, overheating, and three-way valve not opening. Unit needs complete sealed system work. quoted, and they will call."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ07
Near Springfield, MA 01128
Gary V.
Job Details: 07/09/2024
"Techline sr#7739391524. After multiple attempts at repair, theres not enough material to work with on the capillary tube. Unit deemed irreparable by manufacturer.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Springfield, MA 01128
Gary V.
Job Details: 07/09/2024
"Samsung techline, via visual support conversation, visually showed problem to Samsung techline. They advised customer to now call Samsung to create a ticket. And I advised customer accordingly."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near East Longmeadow, MA 01028
Gary V.
Job Details: 07/09/2024
"Concern is screeching noise. Inspected and found belt stretched causing cam to make noise, replaced belt and cam and cycled, tested fine.; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model mhwe450ww01
Near Mendon, MA 01756
Aimee Z.
Job Details: 07/09/2024
Found f24 error water temp sensor and found the spin basket wobbling in spin Needs heater sensor and a tub job. Rear tub nla2 men 2 slots; rqstng P&A on 1 W10772607 (Front tub) and 1 WPW10283352 (Spin) and 1 W10283358 (Rear tub) and 1 WPW10426377 (Heater) O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bellingham, MA 02019
Aimee Z.
Job Details: 07/09/2024
"Found an ice ball in freezer, needs leak check and compressor.Also ice maker fridge not working Cust not repairing"
We serviced a
SAMSUNG DRYER
Model DVE45T3400P
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 07/09/2024
Installed control and thermistor found moisture bottom of dryer.Dryer is short and the moisture outside coming up dryer hose and Causing condensation in the dryer.Advised to keep door cracked so moisture doesnt build up inside When humid out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mooresville, NC 28115
Jenn F.
Job Details: 07/09/2024
Complaint unit is not cooling in fridge or freezer. Found the unit not defrosting. In test mode defrost sensor tested fine. Was able to get the unit to defrost manually through diagnostic test on board. Needs new control board. Per closing doc closed 7/7/23 advised to shut fridge off 24 hours prior to repair to defrost the coils. ; ordrng 1 W11518204 (Ui control) and 1 W11566891 (Main control) and 1 W11650661 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED9550WR1
Near Mooresville, NC 28117
Jenn F.
Job Details: 07/09/2024
Complaint F70 error code. Unit is operating now. Customer gets code and does a hard reset to get the unit to work. Needs new control boards. The parts W10249738 and W10169969 no longer available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Harrisburg, NC 28075
Jenn F.
Job Details: 07/09/2024
Replaced the compressor. Leak checked. Vac pumped. Charged with 56grams of r600. Please allow 24-48 hours for normal temps to resume. Tested ok.
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66REK5SS
Near Attleboro, MA 02703
Aimee Z.
Job Details: 07/09/2024
"Found top switches to cook top just clicking , tested all oven everything fineNeeds switches and spark module; rqstng P&A on 1 WB18X31213 (Switches) and 1 WB13X24741 (Spark module)"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS
Near Ware, MA 01082
Chris B.
Job Details: 07/09/2024
"Complaint that the oven is not turning on. Found blown fuses. Replace thermal fuse but fuse part W11025102 was defective. Will reorder part and schedule a return visit. The new Thermal fuse part #WP9759243 is installed on the unit.; ordrng 1 W11025102 (Ther Fuse), dspstn on spec-tagged invntry: 1 W11025102 FUSE-THRML and 1 WP9759243 THERMAL KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Pleasant, NC 28124
Jenn F.
Job Details: 07/09/2024
Complaint on auto dry the timer just stops. Replaced the timer. Cycled on auto. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28216
Jenn F.
Job Details: 07/09/2024
Replaced door panel. Unable to test unit not hooked up to power. Cosmetic repair complete.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near York, SC 29745
Mitch H.
Job Details: 07/09/2024
"Checked and found dishwasher leaking from inlet assembly. Requesting P&A for funnel, cap and hose. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WD12X25298 (Funnel assembly) and 1 WD12X25080 (Cap) and 1 WD24X10064 (Hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
"Complaint washing machine making loud grinding, popping noise during final spin cycle. I found rotor bolt was missing. Customer had found bolt in the middle of their floor. Replaced rotor bolt tested operations no further issues found with washing machine at this time abnormal noises or issues found"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/09/2024
Complaint microwave light has failed I found complaint true am ordering new light to fix. ; ordrng 1 W10886919 (Light)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN0RS
Near Norfolk, MA 02056
Aimee Z.
Job Details: 07/08/2024
"Installed new wheels , pulley and belt with harness Tested complete"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Bristol, CT 06010
Ruben C.
Job Details: 07/08/2024
"Checked unit getting 220volts. Getting 120 volts to control but control is not sending voltage to elements left element with cust ordering control; ordrng 1 W11594224 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
SAMSUNG RANGE
Model ne59m4310ss/aa
Near Norfolk, MA 02056
Aimee Z.
Job Details: 07/08/2024
"Front right burners stays on high and hot burner never goes out.; rqstng P&A on 2 DG47-00063A (Burners)s and 1 DG47-00063A (Switch) and 1 DG44-01006B (Right infi switch), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kannapolis, NC 28083
Jenn F.
Job Details: 07/08/2024
Replaced Main control board. Calibrated control. Tested ok.
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Grafton, MA 01519
Aimee Z.
Job Details: 07/08/2024
Installed new igniter and pre heated on bake found the fan for convection not working alsoNeeds covection fan when in bake could only see half ring and fan was t coming on was heated to 250; rqstng P&A on 1 W11441001 (Convection ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Kannapolis, NC 28081
Jenn F.
Job Details: 07/08/2024
Replaced the main control and UI. Tested the evap fan and damper. Tested ok. Part left with the customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Franklin, MA 02038
Aimee Z.
Job Details: 07/08/2024
"Found error for ice maker E 5 thermistor in ice maker open, replaced icemaker complete; used 1 W11658802 (Icemaker) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA02
Near Franklin, MA 02038
Aimee Z.
Job Details: 07/08/2024
Found the fridge isnt going through defrost steamed as much as could Found fan not working cant get back panel off in fridge Only fan and sensor available back panel complete nlaAdvised customer high risk back panel will break when putting parts inCust buying new is 12 years
We serviced a
GE REFRIGERATOR
Model PWE23KSKGSS
Near Wrentham, MA 02093
Aimee Z.
Job Details: 07/08/2024
Found ice maker leaksTemp -2Needs ice maker ; ordrng 1 WR30X28682 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Pelham, MA 01002
Chris B.
Job Details: 07/08/2024
Replaced burner and unit Cycling normal. Good heating present.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, MA 01002
Chris B.
Job Details: 07/08/2024
Replaced drain hose and no leaks detected.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bloomfield, CT 06002
Ruben C.
Job Details: 07/08/2024
Checked unit found error code for actuator was not agitating replaced actuator tested operation normal ran diagnostics normal cleared codes; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Northampton, MA 01060
Mike K.
Job Details: 07/08/2024
Unit not starting. Found broken door switch.Ordering switch ; schdld next appmnt for 7/12 FRI AM
We serviced a
GE MICROWAVE
Model PVM9005SJ2SS
Near Wrentham, MA 02093
Aimee Z.
Job Details: 07/08/2024
"Found the fan running all the time needs new pcb board , also found there burnt out door switch lower.Cust buying new"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Windsor, CT 06095
Ruben C.
Job Details: 07/08/2024
Checked unit found basket is off center severely and getting actuator error could not get agitator off will have to chisel out ordering basket agitator gearcase. Splutch and actuator ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10752719 (Basket)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Windsor, CT 06095
Ruben C.
Job Details: 07/08/2024
Checked unit found gearcase making noise and spinning while agitating could not get washplate off ordering washplate gearcase and splutch ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Windsor, CT 06095
Ruben C.
Job Details: 07/08/2024
"Checked unit found rack adjusters broken replaced adjusters then found wash motor is not pumping enough water and delivery tube has one of the holes is not being closed by flap ordering motor tube also rack stops are broken ordering 2 stops; rqstng P&A on 2 WP8565925 (Rack stops)s and 1 WPW10340542 (Delivery) and 1 W11087376 (Wash motor), used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cramerton, NC 28032
Ryan S.
Job Details: 07/08/2024
"Customer complained unit not cooling properly. Found ref sec 50? and feezee 35?. Found freezer evap fan not running. Could get fan to run when pushing blade but wont restart. Needs new evap fan. Has proper voltage to fan motor. Ordering fan motor, informed customer office will call when job is authorized and part comes in. ; rqstng P&A on 1 WP2315549 (Fan motor)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD72EBSN0WS
Near Denver, NC 28037
Ryan S.
Job Details: 07/08/2024
Customer complaint unit barely heating not drying clothes found defective element. Element not yet received ordering element for customer. Office will call job is authorized and part comes in.; O-emld tckt