Service History

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS01

Near Matthews, North Carolina 28105

Jacob

Job Details: 06/10/2026

Replaced parts previously ordered/diagnosed.Unit now operating as designed.

We serviced a

JENN-AIR REFRIGERATOR BI

Model JF42NXFXDE05

Near Charlotte, North Carolina 28270

Jacob

Job Details: 06/10/2026

Replacd parts previously ordered/diagnosed.Cx was advised unit is not set level with a visible tilt forward.Freezer door rubs at top left corner at cabinet trim.Installation adjustment in conjunction with builder/carpenter advised.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF706ESS05

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 06/10/2026

Wife phone # 413-531-8308.; ordrng 1 WPW10675033 (Control Board) and 1 W10846539 (Fan IM Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SZ00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 06/10/2026

Customer is not answering the door. I called and text multiple times. MJ also returned the customer. Tagged the door

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/10/2026

Found OC error needs control and flow meter replaced. Repair declined

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF991BOOM00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/10/2026

Complaint not dispensing ice since last Thursday I found ice jammed causing a non dispense issue customer said freezer had a few hrs of no cool issue I found lights keep flashing and 3 way valve hammering upon departure would not stop evap fan starts and stops compressor starts and stops ordering freezer evap fan and control LEDs led inverter power cord and associated parts. Customer to monitor for complete no cool condition unit started working fine 16 mins after hammering started. ; ordrng 1 WPW10494227 (Power cord) and 1 WPW10364560 (Solonoid) and 1 WPW10628307 (Control) and 1 WPW10514110 (Freezer evaporator) and 1 WP67006337 (Blade) and 1 WPW10453401 (Control) and 1 WPW10277799 (Thermistor harness) and 1 W11683241 (LED light kit) and 1 WPW10306786 (Inverter led)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAW1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/10/2026

"Complaint heavy duty cycle takes 10 to 12 hours to finish the cycle normal takes approximately 5 to 7 hours one hour wash takes three hours. Only codes in history are 7-1, 2-2,4-3. I found pump kids works but is producing weak water pressure and leaking. I am ordering control pump found dispenser is not opening in diagnostics cycle. Heater and gasket. Will install pump upon return visit. also found drain pump sounds like a gravel road ordering drain pump as well while draining bearings of motor no debris in pump. ; ordrng 1 W10804120 (Control) and 1 W10518394 (Heater) and 1 WPW10300737 (Dispenser) and 1 W10542314 (Gasket) and 1 WPW10348269 (Drain Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/10/2026

Replaced all parts unit was hardwired had to remove dishwasher to replace parts tested operations inspected for leakage no water leakage found. Ran a rinse cycle just to make sure.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLB00

Near Northampton, Massachusetts 01060

Tito

Job Details: 06/10/2026

"Arrived I found door hinges and gasket failed dont closed properly, I ordered parts ; ordrng 1 W11191773 (Hinge) and 1 W11173998 (Hinge center) and 1 W11269182 (Hinge shim) and 1 WP489467 (Washer) and 1 W11678964 (Pin) and 1 W11269192 (Shim) and 1 W11580021 (Hinge bottom) and 1 W11506869 (Door gasket) and 1 Xtratime (Xtra time)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW72HEDW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/10/2026

Complaint after the cycle is done the unit starts filling with water by itself and leaks on the floor randomly as well. I found pressure switch failure. I found door gasket is leaking. I found water inlet valves are also leaking causing tub to fill with water. drain pump is working perfectly fine no additional issues found with unit at this time ordering valves door gasket. And pressure switch F3e1 f8e3f5e2 I showed customer how to turn off the water at the wall so as unit will not leak onto customers floor anymore.; ordrng 1 W11106747 (Gasket) and 1 W10599356 (Valve) and 1 WPW10448876 (Switch)

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/10/2026

"Technical Service Pointer #: W11757132 Rev A Action Required: MandatoryRelease Date: February 2026. Potential Causes: Ice maker failure or errors not making ice,Temperature concerns,Water supply issue, Fill tube is freezing. I verified Phil tube is defrosted test 97 is filling perfectly fine icemaker is cycling perfectly fine test 120 fill tube heater is getting hot and has proper resistance value test 66 user interface is not displaying properly. Segmented display is defective. Ordering ui ; ordrng 1 W11763848 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/10/2026

"Complaint refrigerator is frosting on the right hand side of the door. I found door appears to have never been properly installed or screws became loose somehow holding door onto rail, allowing door to hang open on the right hand side. I properly secured door doors now closing properly no additional issues reported by customer at this time"

We serviced a

WHIRLPOOL DRYER

Model WGD72HEDW0

Near Wareham, Massachusetts 02538

Dan

Job Details: 06/10/2026

"Found broken belt, worn belt pulley and support wheels. Replaced these part with a Dryer Repair Kit part# 4392067 from truck stock. Vacuumed out the dryer and checked exhaust vent for restrictions, found none. Replaced igniter kit. Tested dryer operation, not cycling heat. Ordering electronic control and valve coil. Follow required, call customer to schedule appointment with parts. ; ordrng 1 WPW10328463 (Valve coil) and 1 WPW10654006 (Electronic control), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Middleborough, Massachusetts 02346

Dan

Job Details: 06/10/2026

"Found the defrost bi metal was open, refrigerator was not self defrosting. Evaporator motor noisy from hitting frost/ice. Manually defrosted the evaporator, replaced evap fan motor includes bi metal. Defrost heater is good. Job is complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/10/2026

"Customer complained unit wont cut on. Found no buttons working . Found proper voltage to bottom terminal block. While checking voltage at harnessto control , Found molex /harness had came loose from control board slightly where power connects. Secured harness, ran test cycle. Verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 06/10/2026

"Upon arrival sw complained unit icemaker not working much at all. Found only a few pieces of ice in ice bin. Icemaker had ice in it. Ran icemaker test, icemaker harvest and filled with water. Checked temp in freezer. Found freezer was 18?. Found full frost pattern, no ice balls on evap anywhere. Ran thermister test for door ice box and door icemaker tray, temps were around 19?. Checked behind unit and found a lot of pet hair covering vent and condenser. Informed customer that may be whats causing unit not to pull down. Inforned customer if issue persists, it may be a failing compressor. Informed customer unit is out of warranty, if it was icemaker or ui issue it would have been covered and she needs to pay a trip fee. She politely told me she wasnt paying anything because the icemaker still isnt working. I informed her I understand whats she saying but I was told to inform her unit is out of warranty and we would need trip fee. She refused. Left call. Inforned her of unit doesnt pull down to correct temp inform Whirlpool its a cooling issue not just icemaker issue."

We serviced a

GE DISHWASHER

Model GDWF100R10BB

Near Holyoke, Massachusetts 01040

Tito

Job Details: 06/10/2026

"Arrived I found cabinet broken,cx , parts NLA"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS05

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 06/10/2026

"Customer complained unit wont run, was after electrical storm. Unit was supposed to be plugged in but wasnt. Upon arrival plugged unit in. Ui wasnt coming on. Unit had 120 at plug. Inspected ui and it kept cutting on and off as I moved wires around. Found frayed wires in door. Inforned customer wire harness damaged and is part of door. Would need new door, and I cant check anything else like compressor untill that issue is fixed. Quote to repair just door and labor , but informed other issues like compressor might still be present after fixing door and could need more worker that. Customer says it wasnt worth fixing . Collected trip fee via card."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS04

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 06/10/2026

"Customer complained refrigerator flooded. Customer had floors removed a d repaired. When water is cut on, water sprays out the back . Turned water on temporarily . Found valve broken, also found drip from filter housing. Ordering valve, tube, and filter housing. Inforned customer office will call when parts come in. Water was turned off when I left. Informed customer to not turn water back on to unit. ; ordrng 1 W11803103 (Filter housing) and 1 W11807586 (Outlet tube) and 1 W11807354 (Valve)"

We serviced a

KENMORE REFRIGERATOR

Model 795.72123.210

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 06/10/2026

Complaint that the refrigerator is leaking water from the dispenser line. Quoted for parts and labor. Customer will look into other options.

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 06/10/2026

Replaced all parts and washer running normal with no more noises. Ran a diagnostic and a quick cycle with no issues.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 06/10/2026

"Installed new wire harness, ran diagnostics cycle tested properly."

We serviced a

WHIRLPOOL RANGE

Model KFGC500JSS01

Near Providence, Rhode Island 02904

Lee

Job Details: 06/10/2026

"Customer states rear right burner and front left burner take awhile to ignite, confirmed issue, followed steps in service bulletin to correct front left, rear right burner found orifice clogged, removed clog tested okay."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SW01

Near North Providence, Rhode Island 02904

Lee

Job Details: 06/10/2026

"Customer states unit does not cool fresh food section, confirmed issue found evaporator fan has failed need to order and replace office will call when parts are in; ordrng 1 W11765907 (Evap cover w fan)"

We serviced a

MAYTAG WASHER TL

Model MTW6200RR1

Near Middleborough, Massachusetts 02346

Dan

Job Details: 06/10/2026

Found drain hose connected separated and needed to be replaced. Replaced drain hose and tested appliance for proper operation. Job is complete.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS01

Near Cranston, Rhode Island 02910

Lee

Job Details: 06/10/2026

"23816635 Techline, customer states unit makes little to no ice, confirmed issue found temps of 13 in freezer, too warm for ice production, frost pattern is okay, spoke to Techline and was advised to replace user interface and thermistorOffice will call when parts are in; ordrng 1 W11603851 (Fan assembly) and 1 W11753082 (User interface)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS01

Near Cranston, Rhode Island 02921

Lee

Job Details: 06/10/2026

Screws again do not fit hinge. Spoke to techline. Need to order hinge kit. Comes with screws. Spoke to randy about this call.; ordrng 1 W11418227 (Hinge kit) and 1 W11416733 (Hinge kit)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4815EW0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/10/2026

Complaint that the washer wouldnt run any cycle properly. Found failed transmission. Customer declined to any service due to expense and age of the unit. Collected trip fee. CC.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brimfield, Massachusetts 01010

Chris B.

Job Details: 06/10/2026

Complaint that the dryer is not counting down nor heating. Found electrical issues and unit only receiving 120v on L1 and 35v on L2. Customer will have the outlet verified.

We serviced a

JENNAIR RANGE

Model SVD48600P

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 06/10/2026

Complaint that the door hinge on the left side is not holding properly. Found hinges not holding properly and gasket is not functioning properly. Quoted for parts and labor. Customer prefers to fix the gasket and left hinge but not the right. Mentioned to the customer that it is best to fix them both that way the new part would work efficiently but customer prefer to fix just one. I will bring back the second as backup and if needed will collect for the second too.; ordrng 1 WP71001841 (Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Monroe, North Carolina 28110

Jacob

Job Details: 06/10/2026

"Complaint:unit presenting error f8e4.Wont run until cleared.Found unit displaying said error.Found moisture in flood tray having tripped switch.Removed tray and dried out switch.Ran unit for approximately 20 min prior to calling tech line for assistance.Careful and close observation did not present any signs of leaking from any seal,gasket,or component during that time.Continued to monitor while on with tech line associate and could not verify or locate any sign of leakage.Could not verify any of the common signs of moisture having been present in,at,or around any gasket or component.Technical assistance stated no known issues problems or service bulletins existed for this unit that may explain random leaking that takes a week to show up.It was suspected sudsing may be the culprit as leak is intermittent and takes 1-2 weeks to present.Could not verify or recreate malfunction"

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Monroe, North Carolina 28112

Jacob

Job Details: 06/10/2026

"Complaint:Not spinning,loud grinding noise at times.Found gearcase failing.New needed.; ordrng 1 W11454738 (Gearcase)"

We serviced a

MAYTAG WASHER FL

Model MHW6630HC0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 06/10/2026

"Ran washer due to leaking and found water coming from under front panel of unit, traced water and found dispenser leaking and over filling when running a rinse cycle. Unit is going to need new valves,dispenser,and hose also advised customer fill hoses has a bubble in it and needs to be replaced they will replace them bc returning. Parts tentative p/a ; rqstng P&A on 1 W11437244 (Dispenser) and 1 W11688995 (Valve) and 1 W11688994 (Valve) and 1 W11316604 (Hose)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/10/2026

"Installed all new parts and cycled ice maker finding unit is now filling and operating to specs, heated freezer door gasket to seal and unit is now colony and operating normally"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/10/2026

"Ran washer and found unit would start making a loud grinding noise when running the motor, ran diagnostics and found errors 7-1 wash motor failure 9-1 drain issue. Ran a self test and found motor grinding and then stopping locking up sump&motor faulty. Replaced sump and ran machine threw a test cycle found unit is now washing and working to manufacture specs ; used 1 W11416362 (MOTOR/SUMP) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 06/10/2026

Installed new hinges and receivers tested door and found it is now closing and all operations are working to specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 06/10/2026

"Tested unit and found dishwasher making noise after unit would run for first part of the cycle then it it would start making a grinding noise. Found noise coming from drain pump, cleared water and found drain impeller blocked but a pice of plastic that was spinning in pump and making noise. Removed plastic and recalibrated machine ran a wash and drain finding all operations now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model KRSF505ESS01

Near Thomaston, Connecticut 06787

Jimmy R.

Job Details: 06/10/2026

"Tested unit and found fridge section making noise and not cooling well found noise coming from fan motor, found ice building up on evaporator blocking fan and freezing items in draws. Melted all ice and found unit not defrosting found fan broken and foam cover cracked. Unit will need new control,fan scroll, extra time to defrost again and ice door for dispenser witch is turning on water when using ice. All parts tentative p/a ; rqstng P&A on 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor) and 1 W11130210 (Ice door) and 1 W11172798 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/10/2026

Checker over unit and found lock for service door not unlocking tried using master key and lock would not move lock inside door is broken and needs to be drilled out and replaced with new. Will order new service door and lock key number in notes if needed will need time to drill this out and replace ; ordrng 1 W10114740 (Lock) and 1 W11269277 (Service door)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Washington, Connecticut 06793

Jimmy R.

Job Details: 06/10/2026

"Ran washer and found unit would just run the drain pump continuously until unplugged, checked for errors and found f3e2 pressure system fault f1e1 main cntrl fault, f0e5 off balance cycle. Tried to recalibrated it drain pump would just run and never shut off control is faulty. Replaced control and recalibrated unit ran a wash then a Spin and all operations are now working to specs"

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/10/2026

"Returned to install new lid, suspension, switch and knob. Ran test cycle . Verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/10/2026

"Customer complained she cant opened freezer door, and sodas freeze sometimes in refrigerator. Found refrigerator temp sensors are proper temp . Ref was 38? upon arrival set at 38?. Ran freezer evap fan and fan not running . Cant open freezer. Ordering freezer evap cover with fan. Informed customer to not cover venting area in back of refrigerator, which can cause unit to get colder than it should In some areas, due to airflow issues. Informed customer to unplug unit the day before return call so that it can defrost so door to freezer can be opened. Scheduled return call with customer. ; ordrng 1 W11394920 (Cover evap)"

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/10/2026

Customer complaint unit will not cut on and start. Upon arrival found black leg did not have any voltage. showed Customer . Informed customer to call electrician. If called back for the same issue he will be charged trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRS571CIHZ01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/10/2026

Fan motor had failed fan motor was scorching hot and would not spin replaced fan motor assembly again fan now blowing full frost pattern on evaporator.

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS02

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/10/2026

"Complaint making too much ice randomly turns itself off and will not turn back on bottom filling with water dripping from the ceiling all the time when making ice the dripping is normal as it is caused by the ice being cut from the cutting grid over making over production of Isis due to a faulty, defective the mister mister received is the wrong thermister, correct part number incorrect parts in packaging re-ordering thermistor also ordering drain pump due to the water retention and powering off issue. No additional issues found.; ordrng 1 WPW10511923 (Thermistor) and 1 W11539855 (Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Worcester, Massachusetts 01606

Glenn

Job Details: 06/10/2026

Dishwasher loader pump assembly failure. Replaced control not washing or draining properly replaced Motor pump assembly inv# 72174801 tested all OK no leaks job complete; used 1 W11416362 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/10/2026

Washer pressure switch failure replaced control tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/10/2026

Found control malfunction per service pointer w11786877b parts and labor are covered collected diagnosis speed of 169 order part ; ordrng 1 W11831578 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ3

Near West Brookfield, Massachusetts 01585

Glenn

Job Details: 06/10/2026

Washer LEDs do not light up in any way shape or form it does start a wash needs a control board order part; schdld next appmnt for 6/15 MON PM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/10/2026

"Inspected and found control in lock out mode, unlocked panel and cycled, tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Easton, Massachusetts 02356

Aimee

Job Details: 06/10/2026

Cust stated wouldnt start or was loud when using Need ui left side ui has power wont change cycle or start Can get into diagnostics no error codes Need ui and tune up kit . Linty inside also bring new Tstat kit .; ordrng 1 W11351728 (Ui) and 1 4392067 (Tune up kit) and 1 280148 (Hi limit)

We serviced a

MAYTAG RANGE

Model MGR7700LZ0

Near Easton, Massachusetts 02356

Aimee

Job Details: 06/10/2026

Found bake IGNITOR not always catching checked the unnerving tube are fine Found Needs a IGNITOR found the broiled sparks not close enough to gas needs to be 1/3 inch; ordrng 1 WP9758079 (Igniter)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/10/2026

Cust will need to make assessableSits on slider blocks and theres a dryer in front and washer filled with washNeed to remove dryer and take off cider block and make room for repair .Before return ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS05

Near Abington, Massachusetts 02351

Aimee

Job Details: 06/10/2026

"In WarretyRan bin test says empty Ran test 57 failed And checked fan goodFound the fill tube frozen And the ice maker doesnt advanceDid defrost the fill tube ; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater), used 1 W11658802 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/10/2026

"Arrived I installed new control,recalibrated tested ok, Special Project S153EB"

We serviced a

MAYTAG DRYER

Model MED6205RW0

Near Springfield, Massachusetts 01108

Tito

Job Details: 06/10/2026

Arrived I installed new control tested ok normal function

We serviced a

WHIRLPOOL RANGE

Model JES9800AAQ

Near Tiverton, Rhode Island 02878

Dan

Job Details: 06/10/2026

Found the left front element was bad. Replaced the electric element. Tested burners for proper operation. All surface burners are operating properly. Oven operates properly. Job is complete.

We serviced a

SAMSUNG WASHER

Model WF45T6000AW

Near Acushnet, Massachusetts 02743

Dan

Job Details: 06/10/2026

"Found the rear bearing is bad. Out of Warranty. The inner basket and rear tub will need to be replaced. Washer and dryer is stacked. Gave Customer Estimate, 2 Man job, Oven cart, Labor $1000.00. Talked with Randy regarding this, the inner basket has 3 year warranty. Asked customer to call Samsung, we do not do warranty for Samsung. Job will be parts and labor."

We serviced a

MAYTAG WASHER TL

Model MTW6200RW1

Near West Warwick, Rhode Island 02893

Lee

Job Details: 06/10/2026

"Customer states power button does not always respond, Replaced control and ui and showed customer how to properly use machine. Tested properly . Unit is still under I&I period."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near East Greenwich, Rhode Island 02818

Lee

Job Details: 06/10/2026

"Customer states unit doesnt clean dishes, confirmed issue found error message for wash motor failure, replaced wash motor assembly, ran diagnostics cycle tested okay.; used 1 W11416362 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF707ESS01

Near Suffield, Connecticut 06078

Gary V.

Job Details: 06/10/2026

"Inspected and found package of food in the freezer blocking the door from shutting properly, causing frost and ice buildup ,removed package of food and now the door is shutting properly. Please allow time for frost to dissipate."

We serviced a

MAYTAG WASHER TL

Model NTW4519JW2

Near Granby, Connecticut 06060

Gary V.

Job Details: 06/10/2026

"Inspected and found unit faulting on pressure system and drain pump running, needs new control board and will order and return.; ordrng 1 W11607637 (Main acu)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Westfield, Massachusetts 01085

Tito

Job Details: 06/10/2026

"Arrived i found voltage issues at the house, cx need to call a electrician, dryer tested ok"

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW3

Near Westfield, Massachusetts 01085

Tito

Job Details: 06/10/2026

"Arrived I found door gasket broken, I installed new door gasket,tested ok ,not leaks.; used 1 W11314648 (BELLOW) from stock"

We serviced a

LG REFRIGERATOR FDB

Model LFCS22520S05

Near Southwick, Massachusetts 01077

Tito

Job Details: 06/10/2026

Arrived I installed new fan motor tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 06/10/2026

"Inspected and found water fountain cover not attaching properly, and needs to be replaced, will order and return.; ordrng 1 W11519867 (Cover)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model ET22DKXAW02

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/10/2026

"Inspected and found condenser cooling fan motor seized, causing compressor to overheat and seize, compressor now shutting down on overload, will submit for repair but this old r12 refrigerant is no longer available. Unit is 33 years old.; ordrng 1 W10439652 (Compressor) and 1 W10843121 (Filter drier) and 1 833697 (Condenser motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Charlton, Massachusetts 01507

Glenn

Job Details: 06/10/2026

Placed thermal fuse and control tested all OK

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ12

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 06/10/2026

Im compressor seized not cooling will need to replace compressor and filter dryer and recharge allow two hours ; ordrng 1 W11547313 (Compressor)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS2

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/10/2026

"I called safety department informed them of the situation needs a power cord and a terminal block they said the cord is not covered, but the terminal block is covered under warranty. Customer will have to pay for the cord. Case number 23773882"

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFC

Near Westfield, Massachusetts 01085

Tito

Job Details: 06/10/2026

"Arrived i found ignitor failed,quoted,I installed ignitor tested ok; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW5

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/10/2026

"Inspected and found drive pulley loose and tightened, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Tolland, Connecticut 06084

Gary V.

Job Details: 06/10/2026

"Inspected and found ff door gasket not sealing to cabinet properly causing frost build up in freezer, adjusted door seal and tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED9270XW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 06/10/2026

"Inspected and found belt broken idler pulley broken and drum supports squeaking, will order parts and call for return date. Office was closed.; ordrng 1 279640 (Pulley) and 1 661570V (Belt) and 4 WPW10314173 (Roller)s"

We serviced a

MAYTAG RANGE

Model MSES7030SZ0

Near Marion, Massachusetts 02738

Dan

Job Details: 06/10/2026

"Found surface burners operate properly, oven is heating and operating properly. Customer complaint, marks on the cook top glass, Cooktop part# W11789765 will need to be replaced. Cosmetic, past 30 days."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ01

Near Marshville, North Carolina 28103

Jacob

Job Details: 06/10/2026

Replaced freezer door.Unit now functioning as desiged

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Monroe, North Carolina 28112

Jacob

Job Details: 06/10/2026

"Complaint:Not spinning,loud grinding noise at times.Found gearcase failing.New needed.; ordrng 1 W11454738 (Gearcase)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/09/2026

"Customer complained door doesnt want to close. Found catch is not in correct position sometimes due to damaged catch. Informed customer you have to firmly close the door, but sometimes when I go to close the door the catch is too far to the left or right and door wont close. ordering new catch. Scheduled return call with customer. ; ordrng 1 W11429587 (Catch)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDB11

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/09/2026

Complaint icemaker will not turn off overfills and keeps making spills out all over the floor when doors opened even though bucket is in place. I found complete true bail arm does not seem to go low enough into bucket replaced icemaker. Anyways customer did not know there was an on-off toggle switch. no additional issues reported at this time icemaker cycled with water and did not leak. No additional issues seen with the icemaker itself.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF436SPS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/09/2026

Complaint unit making a loud squealing noise when filling with water to the icemaker when getting it from the door in it extremely slow to dispense. Customers comparing water flow rate to their previous model. I found icemaker error code F8e3 ice maker malfunction. I found water inlet valve is squalling when filling the icemaker causing a screaming noise to occur that customer puts it ordering both water inlet valves and icemaker Office to call customer when parts come in.; ordrng 1 W11734250 (Ice maker) and 1 W11732307 (Valve) and 1 W11753942 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5CHQXKQ04

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/09/2026

"Complaints refrigerator overheating. Was terrified it might catch fire in the middle of the night. I found condenser fan motor blade had come off of motor shaft, causing mole on strip to overheat also leading to compressor running longer than it typically would also leading to inefficient cooling. I used customers original fan blade as customer still retained and put it on the new shaft of the motor that was replaced second visit. I tested the profit of the fan blade and it is a very tight snug fit that will not slip off when tugged. Temps of mullion strip have dropped to 89 degrees no chance of fire hazard due to this no property damage no personal injury reported"

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 06/09/2026

"Tested unit and found washer control panel would start beeping and selecting its own cycles when moving the knob to any cycle beside the normal, ran a diagnostic cycle and found no errors ran unit threw a self test to try and clear issue but unit would not clear found same issue unit beeping and selecting every cycle until shut off. Console and control, are faulty will need to order and schedule with a second man due to unit stacked and in a very tight spot and extra time ; ordrng 1 W11325569 (Console)"

We serviced a

MAYTAG WASHER TL

Model MTW6200RR1

Near Middleborough, Massachusetts 02346

Dan

Job Details: 06/09/2026

"Found cause of water leaking from the back is the drain hose connector. Referenced Technical Service Pointer #: W11826488. Ordering part# W11035296 for replacement. No fault codes found, drain pump is functioning properly. Confirmed washer is in Warranty, purchase date is correct. ; ordrng 1 W11035296 (Drain hose)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25QDWH00

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 06/09/2026

"Replaced valve tested, no leaks both dispenser and icemaker, operated and filled"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT519SZDB09

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 06/09/2026

"Customer states unit does not cool, confirmed issue found compressor is seized, need to order and replace. Office will call when part is in.; ordrng 1 W11582592 (Compressor)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB1

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 06/09/2026

Replaced part and unit running normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 06/09/2026

Complaint that the heating options cannot be activated on the touch panel. Ran diagnostics cycle and all running normal especially the heating element. Found failed UI board and panel. Found bottom sprayer issues. Will order parts for a return visit.; ordrng 1 W11116422 (Touch Panel Control) and 1 W11368911 (Touch UI) and 1 WPW10491331 (Lower Wash Arm)

We serviced a

KENMORE WASHER

Model ="79641382410"

Near Chicopee, Massachusetts 01020

Tito

Job Details: 06/09/2026

"Arrived I found code LE locked motor,quoted,cx declined at the moment"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/09/2026

"Arrived I found code F8E1 ,F3E1,Special Project S153EB, I ordered new control ; ordrng 1 W11608056 (Control)"

We serviced a

GE RANGE

Model C2S985SET9SS

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/09/2026

Arrived I installed new parts tested ok

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS2

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/09/2026

"Found terminal block failure replaced part terminal block & power cord tested all ok inv #17790566 & inv #37725042; used 1 PT220 (RANGE CORD 4' 3 WIRE), and 1 WPW10245259 (TERMINAL BLOCK) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near North Providence, Rhode Island 02911

Lee

Job Details: 06/09/2026

"Customer states cycle did not complete, unable to confirm issue found no error messages, diagnostic cycle finished without issue, went over use and care with customer."

We serviced a

MAYTAG WASHER TL

Model MVWC465HW2

Near Providence, Rhode Island 02908

Lee

Job Details: 06/09/2026

"Friday pmCustomer states unit does not spin, confirmed issue found drive hub strip and splines on gear case worn down, need to replace both.; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (drive hub kit)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED2KVEXVB01

Near Providence, Rhode Island 02909

Lee

Job Details: 06/09/2026

"Customer states Ive bin container cracked ice falling out, confirmed issue need to replace ice container explained to customer this would not be covered under warranty, quoted customer, customer will call whirlpool to see if they can get ice bin shipped direct"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Providence, Rhode Island 02908

Lee

Job Details: 06/09/2026

"Customer states turn table does not spin, confirmed issue found turntable shaft is broken, ordering it and motor. Will replace both parts.Thursday am; ordrng 1 W11223840 (shaft-turn) and 1 W10911403 (motor-turn)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near Cranston, Rhode Island 02910

Lee

Job Details: 06/09/2026

"Customer states unit does not make ice and he will randomly hear a chime coming from unit. Confirmed issue found whenever icemaker calls for water causes unit to reboot, tested valve found reading at 1ohm, valve has shorted causing reboot issue, customer had new dual valve still at home left from prior technician , installed dual valve tested properly. Also installed new icemaker."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Agawam, Massachusetts 01030

Tito

Job Details: 06/09/2026

"Arrived I found hinges loose,I installed a new washer and adjusted door hinges tested ok; used 1 WP488881 (WASHER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Matthews, North Carolina 28105

Jacob

Job Details: 06/09/2026

Complaint;door not latching.Found rack adjuster misalignment.Reset and resolved malfunction.Unit functioning as designed.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Matthews, North Carolina 28105

Jacob

Job Details: 06/09/2026

Replaced suspension system.Tested unit.Is now functioning as designed

We serviced a

JENNAIR REFRIGERATOR SXS

Model JBSS48E22L00

Near Weddington, North Carolina 28104

Jacob

Job Details: 06/09/2026

Replaced defrost heater.Tested unit.Functional as designed now.

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