We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near East Hampton, CT 06424
Jeremy B.
Job Details: 12/21/2023
Fresh food section not cooling. Customer said back wall in freezer frozen. Removed panel found loose heater connector secured. Please alloy24hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Middletown, CT 06457
Jeremy B.
Job Details: 12/21/2023
Not making ice and water stops dispensing a few seconds after water flows the first time after a couple hours then starts flowing after a few mins again and you can fill as many cups as you want. Called tech support and there are no recommendations for repair unless problem when running test 120 in diag the motor on icemaker only hums and not turning needs new icemaker. Called tech support was given this SR# 7738076970 customer will buy and install.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 12/21/2023
Installed new insulation and toe kick all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, SC 29720
Jonathan J.
Job Details: 12/21/2023
Complaint not dispensing water out of the refrigerator like it should. I found water filter is clogged creating a low water pressure issue while customers trying to dispense water. I am installed blue by bass cap. Customer had full water pressure is dispensing with no issues. No additional refrigerator shes found at this time. No additional issues reported by customer at this time either
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Manchester, CT 06040
Jeremy B.
Job Details: 12/21/2023
"Fresh food section not cooling properly. Found evap fan not running getting 0vac. Reset power and fan came on and unit cooling properly. Will order and replace control. ; ordrng 1 W11548534 (Control), dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Holyoke, MA 01040
Mike K.
Job Details: 12/21/2023
"Cs believes basket disconnected from washer. Found unit full of water with blanket, not disconnected just compressed with weight. Unit not responding l, wont turn on. 120vac at wall and at control, no light on control.Quoted for control/labor, saved estimate and collected for service call only."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near West Springfield, MA 01089
Mike K.
Job Details: 12/21/2023
User interface not responding. 120vac to control and 5vdc going to interface. Is corrosion at connector on control. Cs replaced harness and same.Quoted for user interface with explanation control may also be needed.Saved quote and collected for service call
We serviced a
KENMORE DRYER ELECTRIC
Model ="110.64082200"
Near Medway, MA 02053
Aimee Z.
Job Details: 12/21/2023
Tested key pad all working through key pad testTested Contrl @ p3-14 to p4-2 no resNeed Contrl n/a
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Jeremy B.
Job Details: 12/21/2023
"Washer not draining. Found broken wire was able to repair ran test washer not agitating cam broken. Replaced and tested all checks ok will replace harness. ; rqstng P&A on 1 W11643701 (Harness), used 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Wrentham, MA 02093
Aimee Z.
Job Details: 12/21/2023
Found the wash pump not working no error code for wash pumpDiverta valve stuckCust buying new
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killingly, CT 06239
Amanda R.
Job Details: 12/21/2023
Cant collect 129 need to reschedule with cc on file
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Mount Holly, NC 28120
Ryan S.
Job Details: 12/21/2023
"Customer complained of noise. Confirmed complaint, inspected unit and found motor shaft damaged causing fan wheel to break and cause noise. Ordering fan wheel and motor. Scheduled return call for 12-28-23 am. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Fan wheel.)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 12/21/2023
"Retuned to install new gearcase, installed gearcase and reassembled unit. Ran service mode and all functions working properly. Ran spin several times and no noises out of ordinary operation. Verified unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2571XEM0
Near Torrington, CT 06790
Jimmy R.
Job Details: 12/21/2023
Checked ice maker for leaking and found water was pushing up threw waterline connection in ceiling of fridge checked ice maker and found fill channel on ice maker clogged up causing water to back up and freezer then freeze over. Removed ice maker and melted ice reinstalled and cycled water found water now filling properly and all operations working to specs
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Vernon, CT 06066
Gary V.
Job Details: 12/21/2023
"Inspected and found both left side and right side surface induction controllers no longer functioning, quoted and they will call."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near South Windsor, CT 06074
Gary V.
Job Details: 12/21/2023
"Installed new dryer drum and cycled, tested fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HN-1
Near South Windsor, CT 06074
Gary V.
Job Details: 12/21/2023
"Inspected and found micro door assy harness connector and display board malfunctioning, quoted for door replacement and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details: 12/21/2023
Not freezing ice cream not making ice in either ice maker condenser coils dirty cleaned if dosent fix issue will need sealed system work
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Putnam, CT 06260
Amanda R.
Job Details: 12/21/2023
Cockroaches literally walking all over washer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Farmington, CT 06085
Chuck M.
Job Details: 12/21/2023
Customer complaint is that water was leaking from ice room onto dispenser pan. Inspected and found ice maker overflowed and was not seated properly. Corrected ice maker seat position. Advised customer to allow time for unit to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Mbf1958xes3
Near Burlington, CT 06013
Chuck M.
Job Details: 12/21/2023
Customer complaint is that refrigerator was making a clicking noise. Inspected and found ice maker was cycling and shut off arm was pulled out of ice maker. Customer mentioned that unit leaked as well. Found drain covered with ice. Cleared drain and left ice maker unplugged. Customer does not use ice maker.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Harwinton, CT 06791
Chuck M.
Job Details: 12/21/2023
Installed dishwasher door panel. Checked ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Belmont, NC 28012
Jeff L.
Job Details: 12/21/2023
540-476-0237 William call to schedule appt. Tried to call office to schedule but no one was available Part#W11622490Part#W11414078; ordrng 1 W11622490 (UI) and 1 W11414078 (Tub seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Charlotte, NC 28278
Jeff L.
Job Details: 12/21/2023
Unit was not level all other operations are normal.. unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model LER8857EQ1
Near Charlotte, NC 28212
Jeff L.
Job Details: 12/21/2023
"Found dryer heating normally. When pulling the vent off back of dryer I noticed the vent underneath the house was broke off due to customer having insulation put under house last week. The dryer is working and operating normal. The problem is the venting is right thru the floor and hitting insulation backing heat and moisture back into dryer giving off a heated burn smell. I advised customer to have code pipe put in 4 galvanized pipe, there is nothing wrong with the unit.Call complete"
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Avon, CT 06001
Chuck M.
Job Details: 12/21/2023
Customer complaint is that dryer had a burning smell. Checked inside dryer and no signs of any burning. Dryer is cycling properly and venting is clear. No problem found.
We serviced a
LG DRYER
Model DLE7100W
Near Enfield, CT 06082
Gary V.
Job Details: 12/21/2023
"Customer canceled, she will call back in if she needs service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bloomfield, CT 06002
Gary V.
Job Details: 12/21/2023
"Installed new inlet valve and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bloomfield, CT 06002
Gary V.
Job Details: 12/21/2023
"Inspected and found the other ff compartment door switch broken, replaced that switch as well, cycled and tested fine now.; dspstn on spec-tagged invntry: 1 W11123941 SWITCH , used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Dudley, MA 01571
Amanda R.
Job Details: 12/21/2023
Fae5 Replaced sump assembly threw error code restarted it
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Woodstock, CT 06281
Amanda R.
Job Details: 12/21/2023
Customer states leaked three cycles after switching to different soap tested today couldnt duplicate issue
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hartford, CT 06112
Chuck M.
Job Details: 12/21/2023
Customer complaint is that dryer was not heating. Found high limit thermostat open. Replaced from T/S and tested. Dryer is heating. Advised customer to correct venting. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9550WW0
Near West Hartford, CT 06107
Chuck M.
Job Details: 12/21/2023
Customer complaint is that dryer was noisy. Found idler wheel and rollers worn out. Used repair kit from T/S. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Southington, CT 06489
Jimmy R.
Job Details: 12/21/2023
"Tested unit and found when running unit would not heat up and magnetron not making any noise, removed microwave and tested magnetron found power going to mag but not coming on, replaced magnetron and tested unit found unit making a loud buzzing noise. Found noise coming from transformer unit will need a new transformer also ordering capacitor and diode to be safe. Spoke with safety they had noted everything ; ordrng 1 W11545872 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Southington, CT 06489
Jimmy R.
Job Details: 12/21/2023
Installed new latch and leveled unit ran a wash cycle and all operations are now working to factory specs
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Meriden, CT 06451
Jimmy R.
Job Details: 12/21/2023
"Ran washer and found unit would make noise when customer was washing and spinning clothes. Checked for errors and found none ran a self test cycle and unit went threw properly added clothes to cycle and found when washing belt would make noise, checked belt and belt seems loose ran a spin and belt started to squeal super loud. Replaced faulty belt and ran another spin, checked all operations and unit is now spinning proper and no more noise ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Waterbury, CT 06708
Jimmy R.
Job Details: 12/21/2023
Installed new inverter box and plugged unit back on checked compressor and unit came on and is now cooling and operating to specs. Advised unit will need 24hrs so temps get regulate
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Thomaston, CT 06787
Jimmy R.
Job Details: 12/21/2023
"Ran washer and found unit making a grinding when spinning and agitator moving wile unit is trying to spin, ran diagnostics and found errors F7e5 shifter failure F5e4 lid not open between cycles f2e1 stuck key checked slider and found slider had come loose and started to melt the side of it from friction. Replaced faulty slider and recalibrated machine, ran a wash and spin and all operations are now working to factory specs ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 12/21/2023
"Tested and ran diagnostics. No stored error codes. Ran component tests, found actuator just chattering and not shifting. Removed actuator, checked clutch, found it binding. Replaced clutch and actuator. Ran DLMS calibration, completed correctly. Ran component tests for agitate and spin. Actuator and clutch worked properly. Ran for diagnostics test cycle, when it reached wash actuator began chattering again. Found that if I turn basket by hand and restart it will work. Gear case is binding. Ordering gear case and agitator. ; ordrng 1 W11449840 (Gear case) and 1 W11550891 (Agitator) and 1 2Xtime (2X time), used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Fort Mill, SC 29708
Mitch H.
Job Details: 12/21/2023
"Called, got voicemail, mailbox was full. Arrived, advised customer that this was a COD call. Customer says she has an extended warranty and was not going to pay the service call. Explained that if she has a warranty she has to go through the warranty company for service. No diagnosis or work performed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Pineville, NC 28134
Mitch H.
Job Details: 12/21/2023
"Checked and found display completely blank. Would not respond to any inputs. Checked and fuse is good. Requesting P&A for control and panel. Checked part availability, panel is on b/o. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11184553 (Panel) and 1 W11342846 (Control)"
We serviced a
JENN-AIR VENTHOODS
Model JXW8536HS1
Near Stanley, NC 28164
Ryan S.
Job Details: 12/21/2023
Customer complained unit lights falling out. Upon arrival found lights falling out of panel due to defective clips on lights. Ordering 36 light panel assembly. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11321564 (36 led ligt panel)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Iron Station, NC 28080
Ryan S.
Job Details: 12/21/2023
Customer complained unit wasnt operating correctly. Found multiple f6e4 errors from recent dates. Ordering Ui panel and both appliance manager control boards. Informed customer office will call when parts come in and job is authorized. ; rqstng P&A on 1 W11297709 (UI panel) and 1 W11261167 (Control board) and 1 W11261169 (Control board lower)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Lincolnton, NC 28092
Ryan S.
Job Details: 12/21/2023
Returned to install new cooktop. Installed cooktop. Showed customer verified proper operation.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Charlotte, NC 28227
Jeff L.
Job Details: 12/21/2023
Unit had bad gear case and washplate was locked on shaft like glue. Customer is getting a new unitCall complete
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28215
Robert A.
Job Details: 12/21/2023
"Cx complaint that the unit is still making a knocking noise while it washes. I inspected the unit to confirm the complaint. I found no error codes, the cx has video of the noise. The noise occurs during agitate. I ran a service and calibration cycle, the noise did not appear in either cycle. I ran manual fast and slow agitate as well, still no noise. I honestly think the noise sounds normal from the slider changing directions because of the weight of the load. I called Techline to document the issue they considered the noise to be normal and do not recommend any parts replacement.Sr7738076144"
We serviced a
LG RANGE
Model LRE30757ST/00
Near Springfield, MA 01118
Roger R.
Job Details: 12/21/2023
Installed new relay board for oven . Unit working properly and heating on all elements.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Springfield, MA 01108
Roger R.
Job Details: 12/21/2023
Installed new wire harness due to intermittent ignition in oven. New harness working properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Suffield, CT 06078
Roger R.
Job Details: 12/21/2023
Found unit has a bad capacitor in the motor circuit. Quoted 79.99 plus tax for capacitor and$199 labor rate. Installed new capacitor and tested. Customer states they have authorization form whirlpool. Tried calling office. Was not able to get through. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Suffield, CT 06078
Roger R.
Job Details: 12/21/2023
Checked unit found had off balance pause code F0E9 and nothing else. Unit checks okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Enfield, CT 06082
Roger R.
Job Details: 12/21/2023
Found loose door seals on both doors. Reheated both seals and reset back into channels. All set okay should be good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304DSS0
Near Bolton, CT 06043
Jeremy B.
Job Details: 12/21/2023
Found delay wash light not lighting needs new panel. ; rqstng P&A on 1 WPW10537414 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Clover, SC 29710
Mitch H.
Job Details: 12/21/2023
"Checked and tested. Found compressor not starting, just clicking. Took amp draw, found compressor pulling 14 amps trying to start. Compressor failed. Sealed system covered under 60 month warranty. Ordering compressor kit. Checked part availability and scheduled return for 1/2 AM. Collected for service call on cc.; ordrng 1 W10507884 (Compressor kit) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Clover, SC 29710
Mitch H.
Job Details: 12/21/2023
"Tested oven, found igniter not glowing or heating. Removed and replaced igniter, tested, oven now operating properly.; used 1 12400035 (Igniter) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Clover, SC 29710
Mitch H.
Job Details: 12/21/2023
"Removed and replaced main control and console. Reassembled, tested dishwasher, all functions test good and dishwasher operating properly."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Hebron, CT 06248
Jeremy B.
Job Details: 12/21/2023
"Installed new suspension, adjusted legs so washer level. Ran calibration then self test. Had customer put load of towels in ran spin mode all checks ok. Instructed customer on proper load size."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Ashford, CT 06278
Amanda R.
Job Details: 12/21/2023
Night light bulb blew replaced bulb then light wouldnt turn off needs new control ; ordrng 1 W11545876 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED5707TQ0
Near Charlotte, NC 28215
Robert A.
Job Details: 12/21/2023
Cx complaint that the unit is not turning on. I inspected the unit to confirm the complaint. The unit is getting 245v from the wall and at the terminal block. The thermal fuse is blown and needs to be replaced. I replaced the thermal fuse and tested the unit for the cx. I collected the payment by CC. The unit is working as designed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Willington, CT 06279
Amanda R.
Job Details: 12/21/2023
Replaced motor sump I left there last visit ; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Lancaster, SC 29720
Jonathan J.
Job Details: 12/21/2023
"Complaint, buzzing, humming noise goes away when freezer doors opened. I found noises caused by vibrational noise from motor housing vibrating against back wall of freezer. I applied sealer gum, insulation, which dampened noise dramatically no parts needed, considered normal noise by manufacturer. page 14 and 15 buzzing popping hissing gurgling pulsating creaking cracking knocking are all normal per use and care guide."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 12/21/2023
"I replace controls, tested operations no additional issues found performed a control board DLMS calibration cycle as well. Also performed a quick wash cycle. No issues found all operations are functional."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 12/21/2023
Complaint refrigerator making loud noises not making ice. I found icemaker fill tube is frozen over will need water inlet valve will need heater and fascia and ice maker . Also found damper control is the cause of noise.; ordrng 1 W11658802 (Ice maker) and 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11637688 (Fascia) and 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Charlotte, NC 28212
Robert A.
Job Details: 12/21/2023
"The cx did not answer the door. The number is his mom, she called and texted multiple times. No one opened the door. I did not diagnose the unit.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chaplin, CT 06235
Amanda R.
Job Details: 12/21/2023
Complaint making noise its vibration noise no saved errors not drying in one cycle recommended cleaning venting ; ordrng 1 W11525997 (Control) and 1 4392067 (Kit)
We serviced a
LG WASHER
Model wm2101hw
Near Windsor, CT 06095
Gary V.
Job Details: 12/21/2023
"Inspected and found multiple problems, door gasket leaking, shock absorbers worn out, and entire tub loading with debris and residue build up, quoted for door seal repair to stop the leak, she will call if wants repair.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Hartford, CT 06110
Chuck M.
Job Details: 12/21/2023
Customer complaint is that dryer would not start. Tested voltage and it checked ok. Pressed start button and dryer started and is heating and working properly.
We serviced a
MAYTAG WASHER
Model A512
Near Somers, CT 06071
Roger R.
Job Details: 12/21/2023
Found unit has bad snubber pads on washer base. Also has clogged cold water inlet and slow fill on cold. Ordering snubber kit and valve. ; ordrng 1 203956 (Damper kit) and 1 205613 (Valve)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Charlotte, NC 28216
Robert A.
Job Details: 12/21/2023
"Cx complaint that the burner heads continue to click when the flames are turned off and the LF burner takes many attempts to light. I inspected the unit to confirm the complaint. I found the LF double burner screwed too tight together, I loosened the screw and the burner head worked much better. I checked the switch harness and I seen no visible damage. I did notice the 2 right burner igniters still click thought the burners are off. The unit needs a new switch harness to resolve the issue. The cx thinks the unit is in warrranty and will inquire about that first rather than pay for the repair today.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28214
Robert A.
Job Details: 12/21/2023
"I installed the ordered parts and tested the unit for the cx. The unit is still starting and stopping. I checked incoming voltage and the unit was only getting 123v. The unit needs proper voltage to work properly. The issue is with the electrical outlet not the dryer.; dspstn on spec-tagged invntry: 1 279827 MOTOR 1 WP694089 BLOWER WHEEL , and 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Jeff L.
Job Details: 12/21/2023
Replaced parts ordered unit ran and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 12/20/2023
I replaced the freezer door. Heated door gasket up on freezer door. Tested operations door is closing properly every single time. No frost buildup inside a freezer at this time. Everything is now working properly. No additional issues I can see or hear at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bolton, CT 06043
Jeremy B.
Job Details: 12/20/2023
"Installed new parts and found worn belt and hub replaced and ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW 1 W10752283 WASHPLATE , and 1 W11454734 GEARCASE , used 1 W10528947 (HUB), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Bolton, CT 06043
Jeremy B.
Job Details: 12/20/2023
Found hinge broken causing door to fall down hard. Installed new hinges and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Hebron, CT 06248
Jeremy B.
Job Details: 12/20/2023
Washer stops mid cycle. Checked hot and cold screens they were clogged. Instructed customer on how to clean. Ran calibration then self test all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Replaced parts ordered by previous tech unit ran and checked okCall complete
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Replaced parts unit ran and checked okCall complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Jeff L.
Job Details: 12/20/2023
Running behind and this job is gonna take a while have to put a whole new harness on this unit from coax cable in 4x4 box to every component on dbl wall oven. Spoke with crystal and rescheduled for 12-21-23. Advised customer I will arrive at 7 am this job could take up to 2 to 2 1/2 hrs. Left parts with customer. ; schdld next appmnt for 12/21 THU AM
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Enfield, CT 06082
Amanda R.
Job Details: 12/20/2023
Strike broken replaced tested starting normally ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near East Windsor, CT 06016
Amanda R.
Job Details: 12/20/2023
Replaced wash plate and started vinegar bath ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near East Windsor, CT 06088
Amanda R.
Job Details: 12/20/2023
Burners work but control not powering on terminal block good all connections plugged into control power out of outlet is incorrect power cord burnt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ellington, CT 06029
Amanda R.
Job Details: 12/20/2023
Customer requested Gary did quote for inner door like Gary said in previous visit ; dspstn on spec-tagged invntry: 1 W11498831 GASKET
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Longmeadow, MA 01106
Roger R.
Job Details: 12/20/2023
Installed new gas valve on unit and responding the same way Gave customer the number of the circuit breaker company. This falls under service pointer number W11525530
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Chicopee, MA 01013
Mike K.
Job Details: 12/20/2023
"Replaced cooktop and tested burners, all test good and no noise coming from new cooktop when pressed"
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near Southwick, MA 01077
Mike K.
Job Details: 12/20/2023
"Unit stopped mid cycle, no lights, no response, cs did cycle breaker and nothing. Unit has 120vac at control board, verified no response. Ordering u/i and control.Office to contact cs when parts come in to schedule return.; ordrng 1 W10914560 (Console) and 1 W10812424 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Southwick, MA 01077
Mike K.
Job Details: 12/20/2023
"Led lights out, deli drawer out, not cooling either section, compressor/fans not running. Diverter constantly clicking.Ran test 4, compressor never came on. Wont come on in test 5 either. Buzzing on power board, led board, no visible damage to any of the boards. When first unplugged / plugged would start as normal, normal Home position diverted sounds, compressor would come on for a second then go off and just making a clicking at diverter. Attempted multiple times disconnecting reconnecting connectors, tapping on relays, then one time it restarted and unit running, compressor/fans running and deli drawer control on. Buzzing on boards stopped. Lights are all still off. With the abnormal buzzing at power and led board would replace them before any individual lights.Redid all connections on led board and now lights are on as well. Keeping quote for power board, but as of now everything is back up and running."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Suffield, CT 06093
Mike K.
Job Details: 12/20/2023
Replaced heating element per service pointer and covered under authorization S17304.Ran diagnostic cycle and verified not leaking.; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
MAYTAG WASHER.
Model MVWX655DW1
Near Charlotte, NC 28278
Jeff L.
Job Details: 12/20/2023
Found drain pump not working just humming took hoses off to see if something was caught. There wasnt anything found motor completely locked up needs new pump also found a good bit of gear case fluid all over plastic cover for pulleys. After showing the customer the fluid underneath they decided to get new unit; used 1 W10876600 (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Charlotte, NC 28273
Jeff L.
Job Details: 12/20/2023
Found the washer completely dead power good at outlet apparently there was some kind of surge thru the wiring harness that took at all operations ordering parts to make a good repair. Office will call customer when parts come inPart#W11478525Part#W11419052Part#W11394572Part#W11112750; ordrng 1 W11478525 (UI) and 1 W11419052 (Control) and 1 W11394572 (Lid switch) and 1 W11112750 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near New Britain, CT 06053
Chuck M.
Job Details: 12/20/2023
Installed wash motor assembly. Ran diagnostics cycle successfully. Showed customer it works.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Thomaston, CT 06787
Jimmy R.
Job Details: 12/20/2023
"Removed old compressor and brazed in new filled unit with 6.00 oz 134 a and checked cooling, unit started to cool shut unit down and replaced harness and door sealed door control with silicone to stop water from getting in. Plugged unit back in and both section are now cooling and all operations are working to specs ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
The parts were installed and unit was tested. The unit works as designed.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS11
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
"Cx complaint that the units door are misaligned. I inspected the unit to confirm the complaint. I found the unit works fine, oven and burners. The discrepancies in the door alignment can barely be noticed. The cx sees the area where the top of the lower door and bottom of the upper door meet is uneven. I explained that way he doors pivot at the hinges will not allow them to be perfectly even with the depth of the gasket. The cx is not satisfied with the answer. The unit functions are fine and the unit is working as designed."
We serviced a
KITCHEN AID REFRIGERATOR
Model krmf706ess01
Near Northampton, MA 01062
Mike K.
Job Details: 12/20/2023
"Cs complaint that lights had gone out, dispenser didnt dispense then several minutes later did on its own. Pantry control out.Did not find breaks in harnes, but no cs voltage found. Removed control and found cavity full of water, control and harness corroded.Quoted for harness, control and door. Extended warranties on unit only cover sealed system components. No applicable service pointersSaved estimate and collected for service call only. Cs paid for both calls on one check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM
Near Northampton, MA 01053
Mike K.
Job Details: 12/20/2023
"Freezer keeps going from freezing everything, to completely thawing. Pulled unit out using sliders. Fans running compressor was not, but was hot. Did not hear any clicking of start trying to work. Replaced starter and compressor running, full frost pattern forming on evap. Verified with office that truck stock starter was equivalent.; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Northampton, MA 01062
Mike K.
Job Details: 12/20/2023
"Complaint of not starting, can only select some options, buttons not working. Also door is falling open. Verified not all buttons responding, start not working. Door spring is broken, door panel is deformed /broken keeping console from sealing properly and bending u/I. Quoted for door panel, u/I, door spring and labor. Estimate saved.Paid for both units with one check"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Springfield, MA 01128
Roger R.
Job Details: 12/20/2023
Unit checks okay heating properly and venting okay.
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Wilbraham, MA 01095
Roger R.
Job Details: 12/20/2023
Found unit had the ice room fan not fully seated on shaft and was rubbing on housing and giving error code. Reset fan blade and all ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Springfield, MA 01119
Roger R.
Job Details: 12/20/2023
Found unit trying to drain but no water inside. Will need a new main computer. ; used 1 W11616491 (CNTRL-ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Needs new lid switch and bevel. Please move onto cancellation list please.Part#W11237158Part#W10861642; ordrng 1 W11237158 (Bevel) and 1 W10861642 (Lid switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Springfield, MA 01109
Roger R.
Job Details: 12/20/2023
Found leaking at 5/16 connection at bottom of door. Replaced and checked all okay. ; used 1 WP2300868 (FITTING 5/16-5/16) from stock