Service History 98 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Ludlow, MA 01056

Chris B.

Job Details: 05/16/2024

Complaint that the unit is making noises while running. Found no issues or noises at the time. Mentioned to the customer to document any future noises with the phone on video if possible.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Chicopee, MA 01013

Chris B.

Job Details: 05/16/2024

Complaint that the unit is not cooling properly in the fresh food section. Found bad evaporator motor. Quoted parts and labor.; ordrng 1 W11024089 (Evaporator Fan)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Chicopee, MA 01013

Chris B.

Job Details: 05/16/2024

Complaint that the unit is not heating up properly. Found disconnected red load wire to the timer and disconnected from the connector. Reinstalled the wire and dryer working normal. No issues with the fuses nor thermistors.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Springfield, MA 01109

Chris B.

Job Details: 05/16/2024

Complaint that the unit is not spinning out properly. Found bad hub and wash plate is rusted out. Found rusted out gear case stem. Quoted parts and labor. Customer will not be fixing the washer for the price and age. Collected trip fee.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Springfield, MA 01109

Chris B.

Job Details: 05/16/2024

Complaint that the unit has an error code. Found error codes F0E7 and F8E1. Found customer had the cold valve off while running clean cycle. Unit was so unleveled. Adjusted the washer and all running normal. No issues found with the washer.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Longmeadow, MA 01106

Chris B.

Job Details: 05/16/2024

Complaint that the units freezer door is not closing properly. Found ice buildup keeping the door from closing properly. Found bad water fill tube on the ice maker. Part no longer available. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Denver, NC 28037

Ryan S.

Job Details: 05/16/2024

Customer complained top rack not cleaning. Found no error codes present. Ran diagnostics mode and no issue found ran unit with clear door tool and unit was washing but water pressure out of sump was low. Replaced sump from pre id ts. Ran unit with clear door tool and unit now washing properly. Verified unit working as designed. Customer had authorization for p&l

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Denver, NC 28037

Ryan S.

Job Details: 05/16/2024

Returned to install new evap cover. Install part. Verified proper cooling.

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Mount Holly, NC 28120

Ryan S.

Job Details: 05/16/2024

"Customer complained unit doing the same thing as previous tech fixed. Unit just clicking when starts. Foudn thermal fuse blow,again. Found bad blower wheel causing build up of lint and blowing fuse. Replaced from ts. Verified proper air flow and operation, informed customer not to smash or kink exhaust line. ; used 1 WP3392519 (THERMAL FUSE), and 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near West Springfield, MA 01089

Mike K.

Job Details: 05/16/2024

"Had replaced compressor/drier yesterday, hasnt cooled since. Discharge hot conpressor/fans running on arrival. Evap has partial frost pattern with build up on upper right and first turning of evap. Suction line pull -20. Checked all connections and no leak found. Emptied charge, blew out with nitrogen and pulled into vacuum. Recharged with 2oz r600a. Discharge line running hotter and pattern looks to be fuller on evaporator. Temp dropped 10 degrees in fr. Cs to monitor. If still not cooling, reorder compressor, drier, couplers and add evaporator with 2x time. Will likely need to have some joint soldered if redone as lines are getting short."

We serviced a

GE RANGE

Model CGS986SEL1SS

Near Agawam, MA 01030

Mike K.

Job Details: 05/16/2024

"Left front burner not igniting, found oriface sand head clogged, cleaned/cleared and working properly.Labor only. Collected via check(one check for both appliances)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Waterbury, CT 06708

Jimmy R.

Job Details: 05/16/2024

"Checked over unit and found when customer opens fridge door the door would swing super fast and rock the unit. Adjusted legs to level unit and stop the door from swiping open, checked all other operations and unit is cooling and working to specs"

We serviced a

SAMSUNG RANGE

Model NX58R4311SS/AA

Near Waterbury, CT 06705

Jimmy R.

Job Details: 05/16/2024

"Checked over unit and found customer getting a gas smell wile oven is sitting and worse when using, removed top and checked all connections with bubble solution found middle gas valve leaking due to not tightened down all the way on gas rail the rail had been replaced by another company. Tightened done valve and rechecked with bubble solution, all operations now working to factory specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Huntersville, NC 28078

Robert A.

Job Details: 05/16/2024

"Cx complaint that the unit is constantly beeping and will not start cycles. I inspected the unit to confirm the complaint. I found an error code: f8e4. I cleared the code and started a normal cycle. The float switch was full of water, I removed the water and found the leak coming from the tub seam where the base meets the side panel. The unit needs a new tub assembly to resolve the issue. Im ordering the part for the return visit, the return visit needs a 2ct. I left the part with the cx.; ordrng 1 W11409866 (Tub assembly), dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"

We serviced a

WHIRLPOOL DRYER

Model WED8620HW1

Near Cornelius, NC 28031

Robert A.

Job Details: 05/16/2024

Cx complaint that the unit is not heating.I inspected the unit to confirm the complaint. The unit tumbles and has good airflow but there is no heat. I checked the element and found a break in the element. The unit needs a new element to resolve the issue.I quoted the cx for the repair and collected the service call fee by CC.

We serviced a

MAYTAG WASHER

Model MVW45H05MW0

Near Worcester, MA 01604

Aimee Z.

Job Details: 05/16/2024

"Cust drain hose is to low, Check harness at the drain pump its notBroken. Installed parts to service bulletin.Ran a auto cycle and a spin and drainWent through Cust education There old washer was old direct drive"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, MA 01536

Aimee Z.

Job Details: 05/16/2024

Installed left deli draw door and lights kits. Part number W11683244

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Northbridge, MA 01534

Aimee Z.

Job Details: 05/16/2024

"Found needed a tune up , pulley wheel was worn , replaced kit Also advised customer to have vent cleanedVent wizards 1 833 543 0719; used 1 4392067 (Tune up kit) from stock"

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/16/2024

Removed parts filled does agitation drain wasnt working .Cust not repairing

We serviced a

SPEED QUEEN DRYER

Model LDG30RGS113TW01

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/16/2024

Found belt frayed needs new belt; ordrng 1D511255P (Belt)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 05/16/2024

"Cust stated wont spin Found the spin basket wobbling again and Gearcase slipping and spin basket not spinning, removed the washplate found the hub stripped , the splines on the gear case are fine.I replaced the hub and put a wash in found a lot of vibration in spin basket still. It is spinning Needs new spin basket ; ordrng 1 W10752719 (Spin basket), used 1 W10528947 (Hub) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, NC 28054

Ryan S.

Job Details: 05/16/2024

"Customer complained unit not rinsing, wasnt rinsing. Said the water cut on and off over and over but never rinse. Ran service mode. No error codes present. Both valves working as designed, pump and agitate and spin working as designed. Ran normal cycle and unit ran normally. Customer said it might be working now. He said he uses faucet setting to add more water because it doesnt fill enough. Informed customer unit is working as designed. Went over owners Manuel with him. And cycle guide. Verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near East Hampton, CT 06424

Jeremy B.

Job Details: 05/16/2024

Both sections not cooling. No fans or compressor running. Was able to reset power and fans and compressor came on. Found corroded fresh food thermistor and clogged fresh food drain. Cleared away all ice installed new thermistor and optimized. Ran test 4 miles n diag and found even frost patterns. Please allow 24 hrs for temps to stabilize and ice production. ; used 1 W11033168 (THERMISTOR/FAN HARNESS) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Plainville, CT 06062

Ruben C.

Job Details: 05/16/2024

Replaced main control unit started functioning properly ran diagnostics normal spinning and agitating normally draining normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Agawam, MA 01001

Gary V.

Job Details: 05/15/2024

"Sr#7739099376 techline. Inspected and found evap drain frozen over, per techline needs heater probe, will order and return. Customer wants next wed pm slot. And he will have unit thawed out . Unit has repair autho.; ordrng 1 819043 (Heater extension probe)"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Suffield, CT 06078

Gary V.

Job Details: 05/15/2024

"Inspected and found intermittent heating thru timer and temp switch, when jiggling both switchs unit starts heating, will submit estimate and call.; rqstng P&A on 1 W11230567 (Temp switch) and 1 WPW10642928 (Timer)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UW2A

Near Enfield, CT 06082

Gary V.

Job Details: 05/15/2024

"Installed new drain pump and cycled, unit now draining properly."

We serviced a

KENMORE DRYER

Model ="110.68002010"

Near Enfield, CT 06082

Gary V.

Job Details: 05/15/2024

"Inspected and found belt and rollers broken replaced and cycled, then found open thermal fuse, replaced and cycled again, tested fine now.; used 1 4392067 (DRYER REPAIR KIT), and 1 3392519 () from stock"

We serviced a

ADMIRAL REFRIGERATOR

Model WRF532SMBM00

Near Enfield, CT 06082

Gary V.

Job Details: 05/15/2024

"Inspected and found ice maker broken, replaced with new ice maker and cycled, tested fine. Please allow 24-48 hours for ice production.; used 1 W10884390 (ICE MAKER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near West Hartford, CT 06117

Ruben C.

Job Details: 05/15/2024

Checked unit found error code for not draining drain pump intermitently stops draining cuasing unit to stop and beep ordering drain pump unit does slide out; ordrng 1 W11462456 (Drain pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2AAA

Near Mansfield, CT 06268

Amanda R.

Job Details: 05/15/2024

Replaced inlet valve tested operation normal

We serviced a

GE WASHER FRONT LOA

Model GFW650SSN2WW

Near West Springfield, MA 01089

Mike K.

Job Details: 05/15/2024

"Error codes 18, 6, 46, 23, 27, 3 drain pump clearing algorithm failed, critical flood level, inverter fault, critical door lock fault, water accessibility, locked rotor motor.Drain pump does just hum in diagnostic component test. (Door unlocked when entered diagnostics). Did lock and spin in spin test, unlocked when test was done. Door switch worked in test. Cleared history.So drain pump is only failure in component testing.Quoted for drain pump/labor. Accepted and paid in full via check. Office to contact to schedule return ; ordrng 1 WH11X29539 (Drain pump)"

We serviced a

WHIRLPOOL FREEZER

Model WRT314TFDB03

Near Lincolnton, NC 28092

Ryan S.

Job Details: 05/15/2024

"Retuned to install compressor and dryer . Installed part.s charged unit and while. Harding heard pop noise. Found leak from evap , had leaked checked prior. Must have been weak and opened up as under bimetal. Ordering evaporator. Informed customer office will call when part comes in and unit will not cool at all until return. Had hi, sign damage waiver due to how tight refrigerator is to pull out, showed him issue he said do it. Signed waiver. ; ordrng 1 W11579351 (Evaporator.) and 1 W11506620 (Evap lokring) and 1 W11504450 (Evap lokring 2)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Putnam, CT 06260

Amanda R.

Job Details: 05/15/2024

"Both ff section door switches broken reps,fed one mullion strip broken set temps at recommended frost preventing evaporator fan from spinning cleared ; rqstng P&A on 1 WPW10624450 (Flipper) and 1 W11396033 (Light switch), used 1 W11396033 (LIGHT SWITCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Putnam, CT 06260

Amanda R.

Job Details: 05/15/2024

"When starting idler pulley popping off bottom panel replaced idler pulley missing parts out of terminal block when going to plug in unit tripped main breaker at store ; used 1 4392065 (DRYER REPAIR KIT), and 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Putnam, CT 06260

Amanda R.

Job Details: 05/15/2024

Throwing F8e1 error replaced inlet valves

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Amherst, MA 01002

Chris B.

Job Details: 05/15/2024

Complaint that the unit is not responding and says Out Of Order on the display. Found burnt resistor on the UI board. Unit will not respond for diagnostic test. Will order parts for a return visit.; ordrng 1 W11455205 (Control UI) and 1 W11455206 (Control Board)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Meriden, CT 06450

Jimmy R.

Job Details: 05/15/2024

"Checked over fridge and found unit cooling in fridge side and freezer at 0 freezing air items, customer advised me it will work the stuff will get soft never warm and ice cream not hard. Checked evaporator frost pattern and found unit had a good frost on bottom half top half was a little weak place unit into a vacuume and let unit run checked and unit help refilled and unit frosted up but only frosted bottom half, flushed system and pumped down again due to unit has a floating restriction placed nitrogen threw unit and blew out high and low side refilled and checked frost pattern, unit is now frosting up past half way advised customer unit is now frosting and cooling unit will need 24 hrs so temps can regulate unit is working as of now they will watch ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near New Britain, CT 06053

Jeremy B.

Job Details: 05/15/2024

Customers complaint is washer not filling properly and making a clanking noise. Checked rotor bolt and clutch they are good. Ran self test then calibration. Explained that this washer is a low water useage washer and the cycle that brings the most water is bulky sheets. The clanking is normal slider switching gears. All checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Newington, CT 06111

Jeremy B.

Job Details: 05/15/2024

Door handles loose. Tightened all checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Belchertown, MA 01007

Chris B.

Job Details: 05/15/2024

Complaint that the unit is making loud buzzing noises every few minutes. Found compressor buzzing loud while running. Unit will need a sealed system work. System is R600a refrigerant. Will order all parts for a return visit. Collected trip fee Ref.#263870542 on payment. Payment made through the office. Poor signal while trying to process payment at customers home.; ordrng 1 W11370574 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 and 1 W11109499 (Drier Tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near East Hartford, CT 06118

Jeremy B.

Job Details: 05/15/2024

Customers complaint is basket banging. Ran diag found off balance error code. Made sure washer level and suspension good. Ran calibration then self test all checks ok. Recommend customer wash like items together to make a more balanced load.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near East Hartford, CT 06108

Jeremy B.

Job Details: 05/15/2024

"Installed new compressor. Leak checked with nitrogen. Pulled vacuum then recharged with 43G of R600A; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Coventry, CT 06238

Jeremy B.

Job Details: 05/15/2024

Found adjusters broken on top rack. Replaced and tested all checks ok. ; used 1 W10712395 (ADJUSTER) from stock

We serviced a

KENMORE REFRIGERATOR

Model ="106.74934401"

Near Meriden, CT 06450

Jimmy R.

Job Details: 05/15/2024

"Checked over unit and found water leaking on top shelfs of fridge section, found water coming from freezer drain due to drain over flowing. Melted all ice and found drain had goatee plugged up cleared drain and drain line fixed drain and housing to hold water and not over flow into freezer cabinet. Checked all other operations and unit is cooling and working to specs"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Woodstock, CT 06281

Amanda R.

Job Details: 05/15/2024

"F2e2 error code again starts but throws error in middle of cycle ordering both controls ; rqstng P&A on 1 W11419171 (Control) and 1 W11478526 (Ui), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Coventry, CT 06238

Jeremy B.

Job Details: 05/15/2024

Customers complaint is water leaking. Tested and found drain leaking where drain hose is installed. Ran washer through self test found no problems.

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near South Windsor, CT 06074

Amanda R.

Job Details: 05/15/2024

Module burnt took pictures part discontinued

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Gastonia, NC 28052

Ryan S.

Job Details: 05/15/2024

Customer complained unit keeps running water and wont drain to keep up. Found unit cold valve stuck open. Replaced cold and hot valve. Ran service test. All funtions working. Verified proper operation. Saftey 7739059872.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Dallas, NC 28034

Robert A.

Job Details: 05/15/2024

Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the heater element has a break. I replaced the heater element with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Belmont, NC 28012

Robert A.

Job Details: 05/15/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7551SR/AA

Near Attleboro, MA 02703

Aimee Z.

Job Details: 05/15/2024

Found the fan in the freezer noisy. Im is shut off Cust doesnt use Theres no ice by fan just noisy; ordrng 1 DA97-12540G (Augar complete)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Belmont, NC 28012

Robert A.

Job Details: 05/15/2024

Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found the terminal block had thermal damage. I replaced the terminal block with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 279320 (TERMINAL BLOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Southington, CT 06489

Jimmy R.

Job Details: 05/15/2024

installed new control and filled unit with r600 flushed system and vacuumed down checked for vac and unit is holding. Refilled and un8t is now frosting up evaporator and all functions working to factory specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Cheshire, CT 06410

Jimmy R.

Job Details: 05/15/2024

"Installed new ice box fan motor and gasket heated gasket to seal and checked fan motor for air, unit is now blowing air and sealing to factory specs"

We serviced a

MAYTAG WASHER

Model MVW7230HW

Near Marshville, NC 28103

Jonathan J.

Job Details: 05/15/2024

"I replaced all previously ordered parts. I tested operations inspected for leakage. Everything is now working properly with no further issues found no abnormal noises heard either customer says its a quietest. She has heard it in a while. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W11449841 GEARCASE , and 1 W11550891 AGITATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB08

Near Prospect, CT 06712

Jimmy R.

Job Details: 05/15/2024

"Installed new door and name plate tested door and found right side still clunking when opening and closing. Removed door and checked door closure and hinge found closure jumping when opening and closing door, removed closure and found a burr on plastic removed and same issue door is jumping. Will order new hinge, closure and door stop advised part was a special order and would call when in. Customer also was told by manufacturer if its been 2 days from when she called in complaint they would replace entire unit for her advised Ive never heard of that but she can call customer service and see what they say. Advised to plz let us know ; ordrng 1 W10740149 (Hinge right) and 2 WP67003639 (Door closure)s and 1 WP67007011 (Door stop)"

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Prospect, CT 06712

Jimmy R.

Job Details: 05/15/2024

Installed all new parts and ran machine thew a calibration cycle unit went threw normally. Ran wash and spin checked for noise and unit is now operating to factory specs

We serviced a

WHIRLPOOL DRYER

Model WGD6150PB0

Near Springfield, MA 01151

Chris B.

Job Details: 05/15/2024

Replaced part and running normal. Good heating and cycled correctly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Simsbury, CT 06070

Gary V.

Job Details: 05/15/2024

"Arrived and found cabinet leak coming from the capillary tube in the fresh food section from the evaporator, spoke with Techline and unit is deemed irreparable . Office to call customer to credit their credit card for the labor cost .Sr#7739101044 techline.; dspstn on spec-tagged invntry: 1 W10779331 COMPRESSOR"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Simsbury, CT 06089

Ruben C.

Job Details: 05/15/2024

Cancelling service cust says they have warranty with Costco does not have bill of sale with model on it referring back to Costco; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP

We serviced a

WHIRLPOOL REFRIGERATOR TOP

Model WRT108TFYB01

Near Windsor, CT 06095

Ruben C.

Job Details: 05/15/2024

Checked unit found drain ply full with lint cleared clog tested operation normal

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Windsor, CT 06095

Ruben C.

Job Details: 05/15/2024

Checked unit found touch panel not responding on all button could not get into diagnostics ordering control and console; rqstng P&A on 1 W11416458 (Console) and 1 W11410062 (Control)

We serviced a

MAYTAG DRYER

Model MDE7500AYW

Near Marshville, NC 28103

Jonathan J.

Job Details: 05/15/2024

I replaced all previously ordered parts and tested operations. No additional issues found with dryer today. Dryer vent does seem to be restricted at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW10

Near York, SC 29745

Mitch H.

Job Details: 05/15/2024

Confirmed purchase date and took picture of receipt. Updated model and serial on ticket. Checked and found freezer door warped. Standing out and not closing at top right corner. Ordering freezer door. Advised customer that door is special order and will ship directly to him. That he will need to inspect door for damage and call to schedule return visit.; ordrng 1 LW11026363 (Freezer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near York, SC 29745

Mitch H.

Job Details: 05/15/2024

"Tested and found pump/motor not running. Ran diagnostics, found F4E3 pump error. Removed and replaced pump/motor assembly using W1102515 from t/s. Tested, dishwasher now operating properly.; used 1 W11025157 (Sump assembly) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW1

Near West Hartford, CT 06117

Ruben C.

Job Details: 05/15/2024

Replaced gearcase slider and clutch found rotor has small cracks needs new rotor. Left off unit so cust can not use washer; ordrng 1 W11260238 (Rotor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near West Hartford, CT 06117

Ruben C.

Job Details: 05/15/2024

Checked unit found comp is seized will not start no cool needs new comp parts and labor are covered collecting service charge; ordrng 1 W11109499 (Filter drier) and 1 W11504447 (Coupling) and 1 W11504445 (Coupling) and 1 W11547313 (Comp) and 1 W11504416 (Coupling) and 1 W11504431 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Process tube) and 1 Time (Extra time)

We serviced a

LG DRYER ELECTRIC

Model DLE2050W

Near West Hartford, CT 06119

Ruben C.

Job Details: 05/15/2024

Replaced rollers with shafts tested operation normal no noise when drum spinning and heating normally I did not have the other rollers per Randy chuck sending those back

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Springfield, MA 01109

Chris B.

Job Details: 05/15/2024

Complaint that the unit is out of balance. Adjusted and leveled the unit. Ran diagnostic cycle and found no error codes. Found no issues with the spin cycle.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Springfield, MA 01128

Chris B.

Job Details: 05/15/2024

Complaint that the refrigerator is leaking water from the back where the IM box is. Found frost buildup inside under the IM is and leaking to the back edge. Found warm air leaking into the IM compartment. Will order parts for a return visit.; rqstng P&A on 1 DA63-08248A (Gasket) and 1 DA97-21040A (Ice Container) and 1 482338 (Silicone Sealant)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Hampden, MA 01036

Chris B.

Job Details: 05/15/2024

Replaced all parts and unit running normal.

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near East Longmeadow, MA 01028

Chris B.

Job Details: 05/15/2024

Complaint that the unit is very unbalanced at all loads. Ran diagnostic cycle and found no issues with the balance. Ran a quick cycle with three towels and all normal. Collected trip fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near West Springfield, MA 01089

Mike K.

Job Details: 05/15/2024

"Unit is under 1yr wp warranty per service bench. Unit fills and drains, not washing.Replaced sump assy and unit tests fine in normal cycle.; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Northampton, MA 01062

Mike K.

Job Details: 05/15/2024

"Hole in wash plate. Verified bolt comes free and Washplate removes fine. Ordering Washplate; rqstng P&A on 1 W11510461 (Washplate), ordrng 1 W10752187 (Screw)"

We serviced a

AMANA RANGE

Model AGR6603SFB8

Near Northampton, MA 01060

Mike K.

Job Details: 05/15/2024

"Unit is under 1yr wp warranty per service bench. Cs is complaining of odor even after several burn in sessions. Verified not gas leak with gas sensor. Took off bake cover and clear. Ran bake cycle, nothing but gas burning smell found, same with broil. Nothing abnormal, burners all good as well. Tested for gas after testing and clear. No failures found"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near Northampton, MA 01060

Mike K.

Job Details: 05/15/2024

"Unit is under 1yr wp warranty per service bench. Reinstalled correct door swap keeping door from closing properly. Corrected hinges and remounted doors, working fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFX2897DRM02

Near Holyoke, MA 01040

Mike K.

Job Details: 05/15/2024

"Getting about 16 in fr, 45 in rf, not making ice and dripping out dispenser. Rf is set at 34 and -2.Ice block upper right of fr evap and frost pattern only on first turns of evap. Sealed system issue.Ordering compressor, drier, evaps and thermistor cover ( retainer snapped in removal); ordrng 1 W10276644 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Evaporator) and 1 W11492867 (Rf evaporator) and 1 2xtime (2x time) and 1 W11661208 (Cover) and 1 Processingtube/coupler? (Processing coupler)"

We serviced a

KITCHEN AID DISHWASHER

Model KUDE60FXSS3

Near South Hadley, MA 01075

Mike K.

Job Details: 05/15/2024

"6-1 minutes not error message and n history low/no water. Ran diagnostic cycle.Filled and wash motor running, spray arms moving.lots of suds in unit. Drained fine, heater is working fine.Ran several times through fill/cancel to drain extra soap out of unit. Ran normal cycle and let run for 10 minutes. Had been stopping intermittently and some times unresponsive, would cycle breaker and work again, then started happening more, cs replaced main control and failed again next cycle so called for service..Ran normal cycle and filled and went through first rinse fine, after drain could hear filling again, but when went into wash could hear motor not running, very little water in unit. Quoted for main control, water valve and labor.; ordrng 1 W10648041 (Valve assy)"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS321SDHZ11

Near Chicopee, MA 01020

Mike K.

Job Details: 05/15/2024

"Unit is under wp warranty per manufacture date on mod/serial tag and took photo of receipt on cs phone (purchased two weeks ago).Unit was not cooling for several days, cs unplugged and let sit, when plugged back in started working again. Verified evap fan operation, removed evap cover and evap is clogging up. Doors sealing fine. Ordering heater assy and control.; ordrng 1 W11650660 (Defrost heater assy) and 1 W11566851 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADT2

Near Springfield, MA 01104

Mike K.

Job Details: 05/15/2024

"As explained to cs before, we would want to have the unit installed with a slight pitch back instead of forward as it will make water sit differently in unit and change surge patterns when washing. Whirlpool techline had confirmed. No changes had been made.Cs wanted me to pull out so he could see what I was talking about. Pulled unit out ( waterline had to be disconnected and valve does not shut off dully, so water turned off for house). Two board attached to floor to originally bring floor of dishwasher cabinet to level of linoleum. Explained either they could be removed or the trim work just above unit could be removed/adjusted to allow front to be raised. Unit hits the trim and prevents from going higher.If issues after that we can address, but first the unit has to be installed correctly.Understood that it ran for years without leaking before this, could have shifted, but cannot get front raised to proper position now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/15/2024

Found the cap not working Replaced cap and ran through diagnosticsAnd fill and spin Complete; Cllctd $323.99 CC Ref # 14255503136

We serviced a

WHIRLPOOL RANGE

Model JDS9860AAP

Near East Granby, CT 06026

Gary V.

Job Details: 05/15/2024

"Inspected and found multiple problems right side surface cartridge needs to be replaced, spark module is not igniting, and harness switches need to be replaced. quoted customer and she will call wants repaired. Office to call for estimate and to collect trip fee. Customer had emergency while I was there.; saved tckt"

We serviced a

MAYTAG DRYER

Model SDG515DAWW

Near Springfield, MA 01118

Chris B.

Job Details: 05/14/2024

Complaint that the unit is not drying correctly. Found blower housing clogged. Unclogged all internal and unit drying properly. Showed customer the amount of debris. Collected for minor repairs.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bristol, CT 06010

Ruben C.

Job Details: 05/14/2024

Checked unit found drain is seizing up intermitently also needs basket is off center gave cust estimate for basket and drain pump basket would be under warranty not labor

We serviced a

WHIRLPOOL RANGE

Model JDRP436WP03

Near South Hadley, MA 01075

Mike K.

Job Details: 05/14/2024

Customer was not quoted harness and all other parts under warranty and did not solve the issue. Cs will go through her contract company from here.Harness not being quoted is techs fault and he will pay for the part as soon as we get our cost for it.W10399620 harness; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS2

Near Hebron, CT 06231

Amanda R.

Job Details: 05/14/2024

"Unit stating close door when door is closed; rqstng P&A on 1 W11244490 (Interlock) and 1 W11413135 (Control), used 1 W11244490 (INTERLOCK SP W11245251), and 1 W11244494 (INTERLOCK ASSY SP W11245251) from stock, states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 05/14/2024

Cool dryer lint screen is always completely full of lint. Takes 2 to 3 cycles to dry clothes most of the time as well. I found Going outside causing issue to occur. Customer also stated dryer will randomly shut itself off. Could not duplicate that specific issue no error codes and diagnostics fault history I performed a diagnostic cycle as well as a regular cycle. Moisture bar sensor light turn off and diagnostics menu when touched across.

We serviced a

KITCHENAID ELEC SLIDE-IN

Model KESS907XSP02

Near Hadley, MA 01035

Mike K.

Job Details: 05/14/2024

"In testing getting a constant f3e2 error, warm drawer sensor. Cs says error is new, hasnt had it before. Just been taking longer and longer to heat.Tech sheet will not open, tried on cs Wi-Fi as well.Had loose harness from moving control, looks like source of f3e2, has not repeated since nice correcting.Confirmed broil is working, bake element is concealed and unit will not pull out.Orange to red 31 ohm, red to red open, yellow to red 35 ohm, blue to red 39 ohm. There was 240vac red to red with bake on.Looks like an open bake element. With unit not coming out cs would need to get pulled out before we can work on it. Quoted for element/labor, estimate is with cs getting the unit pulled out, likely just sticking to cabinets, but would not budge."

We serviced a

LG REFRIGERATOR SID

Model lrsxs2706v/00

Near Norfolk, MA 02056

Aimee Z.

Job Details: 05/14/2024

"Found the gasket was up on bottom and slid down stuck to something sticky ,re installed fridge gasket complete"

We serviced a

KENMORE DRYER ELECTRIC

Model ="417.97922700"

Near Norfolk, MA 02056

Aimee Z.

Job Details: 05/14/2024

Found belt frayed and pully had no lock ring and needed bearing .Cust decided not to repair ; dspstn on spec-tagged invntry: 1 5303281153 BEARING KIT-REAR

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 05/14/2024

Installed all new parts and ran unit threw a wash and spin cycle unit went threw with no leaking let unit wash and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11322905 CNTRL-ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near York, SC 29745

Mitch H.

Job Details: 05/14/2024

"Removed and replaced lid lock. Reassembled, tested, all components and functions now operating properly.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Mooresville, NC 28115

Robert A.

Job Details: 05/14/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near New Britain, CT 06053

Amanda R.

Job Details: 05/14/2024

Freezing everything in ff section even items on door control wouldnt adjust until i unplugged and reset freezer isnt over freezing ; ordrng 1 WPW10384183 (Ff thermistor) and 1 W11546690 (Control) and 1 W11673314 (Harness)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Fort Mill, SC 29715

Mitch H.

Job Details: 05/14/2024

"Tested and confirmed error code. Drain pump not running. Removed and replaced drain pump. Found broken glass in old pump and damaged impeller. Checked and found no other glass in drain. Tested, dishwasher now operating and draining properly.; used 1 W11497943 (DRAIN PUMP) from stock"

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Tega Cay, SC 29708

Mitch H.

Job Details: 05/14/2024

"Removed and replaced main control. Reassembled, tested, can now enter diagnostics, all components test good. Tested dryer, operating properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 05/14/2024

"Complaint f7e1 f7e7 error codes cannot wash will not do anything. I found capacitor is below threshold and drive belt is burnt has been slipping excessively leading to error codes. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 WPW10006384 (BELT) from stock"

We serviced a

GENERAL ELECTRIC LAUNDRY CENTER

Model GUD27ESSM1WW

Near Milford, MA 01757

Aimee Z.

Job Details: 05/14/2024

Installed pully belt and clutch with shifter.Test with out cloths and watch with front offFilled with wash normal load to show tenants.Wet and spun out fine . Watching belt didnt come offTenants doesnt speak English there over loading washer And the belt is coming off. There isnt a cover over moving parts.Not one in look up.Land lord explain overloading with cloths causing the belt to come off.

We serviced a

WHIRLPOOL WASHER

Model LSQ9010PG3

Near Gastonia, NC 28052

Ryan S.

Job Details: 05/14/2024

Retuned to install parts order. Lid switch had shorted Causimg thermal damage to it and timer. Found water valve also no working found 120v to water valve but valves not opening. Upon return unit started working but water kept cutting on and off. Called tech line and Found atc board (temperature select board had loose component. Was able to temporarily solder contact but needs new atc temp selector board/switch. Sr#7739093466 informed customer office will call when part comes in. ; ordrng 1 WP8564140 (Atc switch)

Contact Us Today

About Us