We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS23
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/13/2024
Complaint glass is broken on induction cooktop. Started as a crack turned into a break going all the way across. I replaced glass cooktop tested operations. Everything is working properly. New further issues found.
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 08/13/2024
"Complaint not filling with water, not draining throwing error coats I placed unit to diagnostics menu recirculation pump will not come on at all water inlet valves. None of them will come on at all. Drain pump just sits and humps not operating properly as well. All issues could be a malfunction of the main control board as customer stated they just got back from vacation and it was working perfectly fine before they left, customer has multiple other appliances in the home not working. I suspect customer had an indirect strike or in a power surge issue, causing all customers issues. Customer declined repair today is going to seek alternative options or replace unit."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 08/13/2024
Our replacement control tested operations no further issues found. Customers original complaint quick wash and normal. Do not have a rinse cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Monroe, NC 28110
Jonathan J.
Job Details: 08/13/2024
Complaint everything starting to defrost and freezer. I found upon arrival ice had melted and clumped together inside a freezer liner was water. Droplets everywhere from where everything started to melt. No ice on evaporator or snow as of right now freezer according to laser pointer 0? fresh food section is35? unit was set at 34 and 0?. I put test number seven to setting number two. I inspected evaporator has a full frost pattern going all the way up not melting easily.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 08/13/2024
Complaint lid will not latch. Lights are just flashing on arrival. Unit has water in the bottom. I found broken harness. I found F9 one error code F1. 1 error code and fall history. Replaced main harness cycle power to unit. Everything is working properly now. Cleared error codes from fault history as well as performed a calibration cycle. no further issues found as of right now.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Wingate, NC 28174
Jonathan J.
Job Details: 08/13/2024
Complaint tub fell will not wash will not do anything properly. I found suspension rod that failed replaced. Tested operations no further issues found. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middlefield, CT 06455
Jimmy R.
Job Details: 08/13/2024
"Checked over unit and found no ice being made in fridge section no ice made in freezer section and no water from dispenser. Ran diagnostics and tried cycling water valves and found no water removed each valve water line and found filter had collapsed causing no water flow to anything, removed filter and water is now flowing and all operations working to specs quoted for filter and they will order one and replace them selfs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Meriden, CT 06450
Jimmy R.
Job Details: 08/13/2024
"Tested unit and found machine not cooling in both sections no ice being made at all, checked evap and found unit frozen over causing no air circulation, forced unit into a defrost and melted ice on evaporator tested heater and found no power to heater and thermostat shorted. Unit will need new harness and Control melted all ice so customer will have a fridge for now and will return. Parts tentative p/a ; ordrng 1 W11566475 (Harness) and 1 W11670354 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 08/13/2024
"Ran unit threw a cycle and found machine sensing water properly, ran unit thew a deep fill and water filled properly. Advised customer they need to use the machine in each setting I cant adjust water heights its either an auto sense or deep fill no in between washer is working to specs. Advised customer to load machine and walk away let unit run and do its things nothing can be done to fix a working unit. Customer agreed after explaining everything again and will get use to unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Waterbury, CT 06705
Jimmy R.
Job Details: 08/13/2024
"Checked over unit and found fridge running but only cooling bottom of freezer and fridge section not freezing items on upper sections of compartments, tested evaporator and found no fan running to punch air around and feed fridge cold air, removed cover and found fan motor installed sideways binding up and not operating, fix fan and secured properly fan is now running and air is being circulated in both sections as designed. All functions now working to specs"
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Waterbury, CT 06705
Jimmy R.
Job Details: 08/13/2024
Checked over dryer and found when customer would close dryer door it would have to be slammed or closed super hard for it to latch. Checked strike and found spread open to much causing it to not close adjusted stroke and latch had customer close door and it is now closing smoothly and properly. Tested heating and unit is working to manufacture specs
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Waterbury, CT 06704
Jimmy R.
Job Details: 08/13/2024
Tested unit and found washer would not start found unit would power up start a cycle then stop and never wash. Found strike had broken off causing lid to not lock and no operation. Replaced strike and recalibrated unit ran a wash and spin all functions now working to specs ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Salisbury, NC 28147
Jenn F.
Job Details: 08/13/2024
Complaint doesnt finish the last cycle. another company was out and replaced some cable. Had a picture saying still getting the f9e1 error code. Ran diagnostics no stored error codes. Ran component test all went through fine. Checked slider no issues with slider. Calibrated the control. Went to test the unit with clothes and the drain pump seized up and would not pump anymore. Needs new drain pump. Order part. ; ordrng 1 W11396717 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Mooresville, NC 28115
Jenn F.
Job Details: 08/13/2024
Complaint makes clunking noise at spin and wash. Humming noise at end. Ran diagnostics no error codes stored. Advised about the drain pump at the end. The noise customer is heading is the clutch engaging and disengaging. Calibrated the control board. Secured the tub nut. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mooresville, NC 28115
Jenn F.
Job Details: 08/13/2024
Complaint no power at the console. On arrival when the lid was lifted the inner basket was spinning with no power at the console. Tested at the board. Power coming into the board. No light on board. Needs new control. Order part. ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Davidson, NC 28036
Jenn F.
Job Details: 08/13/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Watertown, CT 06795
Jimmy R.
Job Details: 08/13/2024
Installed all new parts and ran machine threw a calibration cycle checked operations and unit is now spinning and operating to factory specs
We serviced a
WHIRLPOOL DISHWAHER
Model KDTE234GPS1
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/13/2024
"Inspected and found wash pump running but no longer pumping properly, will submit estimate and call.; rqstng P&A on 1 W11665769 (Wash pump)"
We serviced a
GE RANGE
Model PGB910SEMISS
Near Windsor Locks, CT 06096
Gary V.
Job Details: 08/13/2024
"Inspected and found bake igniter worn out, replaced with new igniter and cycled tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
GE REFRIGERATOR
Model GSE22ETHCWW
Near Enfield, CT 06082
Gary V.
Job Details: 08/13/2024
CC Autho #16528835629. Inspected and found compressor shutting off on overload and part shows nla.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Enfield, CT 06082
Gary V.
Job Details: 08/13/2024
"Arrived and found wrong door was sent to customer, will order correct door and please allow 6-8 weeks for door to arrive.; ordrng 1 LW10803941 (Ff door stainless)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Longmeadow, MA 01028
Gary V.
Job Details: 08/13/2024
2 years Costco warranty. Inspected and found ice maker feed tube frozen. Will order heater and main control and return. Turned ice maker off temporarily.; ordrng 1 W11087201 (Fill tube heater) and 1 W11224256 (Main acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ11
Near East Longmeadow, MA 01028
Gary V.
Job Details: 08/13/2024
"Inspected and found freezer draw glides not pulling door shut properly and freezing happening in ff compartment, air damper hanging open and ui board causing software issue, will order parts and return.; ordrng 2 WPW10235370 (Freezer draw glides)s and 1 W11642241 (Ui board) and 1 WPW10594329 (Air damper)"
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/13/2024
Found the spin basket not centered and something stuck between tubs needs tub job completeCust buying new
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 08/13/2024
Found another company added a whirlpool drain hose on a samsung dishwashers .Sent photos to Mike office manager. Mike spoke to Jeff this is an install issue needs to call contract company that installsDishwasher. Also make sure using samsung drain hose are gray 6 ft drain hose clampAny questions call Mike at office
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/00
Near Attleboro, MA 02703
Aimee Z.
Job Details: 08/13/2024
"Found needs new tracks in freezer stuck half way; rqstng P&A on 1 MGT61844003 (Right track) and 1 MGT61844004 (Left track), states that autho needed"
We serviced a
WHIRLPOOL DISHWAHER
Model WDF750SAYM0
Near Somers, CT 06071
Gary V.
Job Details: 08/13/2024
Techline Sr#7739695214. Inspected and found main acu terminals and wire harness terminals melted at connection point. Documented with manufacturer. Quoted for repair and customer will call if wants to proceed with repairs.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Southbridge, MA 01550
Chris B.
Job Details: 08/13/2024
Complaint that the washer is not cycling properly. Found error code F7E1 bad actuator. Replaced part and unit running normal. Ran three diagnostic cycles and all tested normal.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Salisbury, NC 28146
Jenn F.
Job Details: 08/13/2024
"Upper ice maker is not working. And the Ff lights are blinking found E2 error motor lost position. Replaced the led lights. Need ice maker for Ff. Do not have on truck. Order part. ; ordrng 1 W11658802 (Ice maker), dspstn on spec-tagged invntry: 1 W11683243 MODULE LED"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Salisbury, NC 28146
Jenn F.
Job Details: 08/13/2024
Complaint does not drain. Found the wire harness to the drain pump broken at the connector. Adjusted for temp use. Will need a new harness. Order part. ; ordrng 1 W11590868 (Harness)
We serviced a
LG WASHER
Model WM4000HBA
Near Belchertown, MA 01007
Mike K.
Job Details: 08/13/2024
"Complaint of leak, drain on floor, no signs of leaking on lower assy, removed top cover and valve assy and upper assy no signs of leak. No problem found at this time."
We serviced a
KITCHENAID M/W OTR
Model KMMF730PPS00
Near Charlotte, NC 28278
Mitch H.
Job Details: 08/13/2024
Checked and found grease filter latch broken on one side. Ordering filter. Advised customer that office will call to schedule return visit when part arrives.; ordrng 1 W11707185 (Grease filter)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 08/13/2024
"Customer complained of no heat . Found proper voltage. Found element grind to frame, blown cut off thermal cut off, replaced cut off and element from ts. Verified heater cycling. Verified proper operation. ; used 1 279838 (ELEMENT), and 1 279816 (THERMAL KIT) from stock"
We serviced a
KITCHENAID DISHWAHER
Model KDFE204KPS3
Near Denver, NC 28037
Ryan S.
Job Details: 08/13/2024
"Customers complained unit running for hours and hours. Ran unit, only found overfill error, unit had a soapy water in tray. Found evidence of suds. Informed customer of how to resolve suds issues. No leaks detected. Found unit not processing in service mode, ordering control board. Schedule return call for ; ordrng 1 W11672225 (Control board), dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Hebron, CT 06231
Jeremy B.
Job Details: 08/13/2024
Washer not stopping after wash complete. Found tumble fresh button on turned off and ran test 12 all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MFW9700SQ1
Near Northampton, MA 01062
Mike K.
Job Details: 08/13/2024
"Unit not draining, verified voltage to pump, pump trying to forum. Vacuumed out water and some debris in trap, but not clogged. Quoted for drain pump. Accepted. Replaced drain pump and verified operation."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS06
Near Charlotte, NC 28278
Mitch H.
Job Details: 08/13/2024
"Disassembled cooktop. Removed and replaced valve assembly. Turned gas on, used bubble solution and checked for leaks on all valves and tubing. No leaks found. Reassembled, tested, all burners operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Southington, CT 06489
Jimmy R.
Job Details: 08/13/2024
"Ran washer threw a heavy wash cycle due to unit leaking from left corner under fabric softener and found unit not leaking wile running noticed when unit was filling the water would cycle from hot to cools and the stream would splash and then drip down front of unit, turned water down and ran a cycle to checked for drilling and water had stopped. Advised customer to watch if noticed any water to turn down valve a little more to stop it from splashing over the water pressure is really strong. Unit is working properly now ; O-emld tckt"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW2
Near Walpole, MA 02081
Aimee Z.
Job Details: 08/13/2024
Installed new drain pump completeFilled water and tested drain and spin
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/13/2024
Installed new heater and fan.Ran test 57 to harvest icemaker And tested 45 to fill icemakerComplete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/13/2024
Steamed ice under evaporator fan and installed new fam and harness kit.Tested condenser fan and evap fan sounded normal.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, NC 28210
Mitch H.
Job Details: 08/13/2024
Checked and found oven igniter has very weak spark and not igniting. Also adjusted front left burner head to light better. Ordering oven spark module and igniter. Checked part availability and scheduled return for 8/20 AM.; ordrng 1 W10860916 (Spark module) and 1 WPW10324262 (Igniter)
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Charlotte, NC 28210
Mitch H.
Job Details: 08/13/2024
"Checked and found evaporator iced up restricting airflow. Ran diagnostics test, defrost heater not coming on. Ordered heater, evaporator fan and harness. Checked part availability and scheduled return for 8/19 AM ; ordrng 1 WP2315549 (Evaporator fan) and 1 W11566475 (Harness) and 1 W11566485 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28226
Mitch H.
Job Details: 08/13/2024
"Tested dishwasher in normal cycle, all components operating properly. Dispenser operating correctly. Entered diagnostics, no stored error codes. Ran full diagnostics cycle, all components and functions worked correctly. No issues found. Dishwasher operating as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Charlotte, NC 28277
Mitch H.
Job Details: 08/13/2024
"Customer had breaker off on arrival. Evaporator completely clear. Removed and replaced defrost heater, evaporator fan and harness. Reassembled, turned breaker on, tested, all operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Fort Mill, SC 29708
Mitch H.
Job Details: 08/13/2024
Tested and found refrigerator operating properly at time of visit. Customer says PO message keeps coming up and that it takes several times hitting confirm to make it clear but it comes back. Ordering main control board. Checked part availability. Customer is going to be out of town next week. Scheduled return for 8/26 AM.; ordrng 1 W11556912 (Control)
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Fort Mill, SC 29708
Mitch H.
Job Details: 08/13/2024
"Checked and found heating element bad. Disassembled, removed and replaced element. Reassembled, tested, heating and operating properly.; used 1 WP3387747 (Element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hadley, MA 01035
Mike K.
Job Details: 08/13/2024
"Complaint of unit leaking, not draining, error codes, damaged lower door gasket. Unit unplugged on arrival. Lower gasket is warped.9-1, 7-1, 8-4, 10-2, 8-2, drain failure, wash motor failure, overfill sensor.Ordering seal and sump assy; ordrng 1 W11664713 (Lower door seal) and 1 W11416362 (Sump assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near East Longmeadow, MA 01028
Chris B.
Job Details: 08/13/2024
Complaint that the vent is still leaking water to the floor. Verified the unit and seems that the vent is not responding properly even after the drying settings was set to Reduced Vent Dripping. Will order parts again. ; ordrng 1 W11646927 (Main Control Board) and 1 W11649995 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Southington, CT 06489
Jimmy R.
Job Details: 08/13/2024
"Checked ice maker and found ice wet in mold and not dumping ice ran diagnostics and found errors E5 timed ice making e2 motor lost position checked temps in freezer and found 17 degrees chcked compressor and found drawing 12 amps and super hot, cleaned condenser and will order new compressor kit, gaskets, couplers and ice box fan. Parts tentative p/a ; ordrng 2 W10873944 (Gaskets)s and 1 W10846539 (Ice box fan) and 1 W11578205 (Compressor kit) and 1 W11506635 (Coupler) and 1 W11109499 (Die drier), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fort Mill, SC 29708
Mitch H.
Job Details: 08/13/2024
"Tested and ran diagnostics. No stored error codes. Ran component tests for agitate, drain pump, and spin, all working correctly. Ran DLMS calibration then diagnostic cycle, completed properly with no issues. Checked motor, clutch and shifter, all good. Ran washer in quick wash cycle. Filled and agitated correctly. No noises other than normal operating sounds. Washer operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Ellington, CT 06029
Gary V.
Job Details: 08/13/2024
"Inspected and found ice maker e5 fault, also found feed tube frozen, will submit estimate and call.; rqstng P&A on 1 W11224256 (Main acu) and 1 W11087201 (Heater) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near East Windsor, CT 06088
Gary V.
Job Details: 08/13/2024
"Inspected and found left front burner switch staying on high, replaced and cycled, tested fine. Also submitting for broken knobs and will call.; rqstng P&A on 2 W11517331 (Knob)s"
We serviced a
LG WASHER
Model WM8100HVA
Near Palmer, MA 01069
Chris B.
Job Details: 08/13/2024
Replaced parts and washer running normal. Ran all tests and all great.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS0
Near Belchertown, MA 01007
Mike K.
Job Details: 08/13/2024
"Unit is under 1yr wp warranty per service bench. Not making ice, e5 error code. Replaced icemaker and ran harvest test fine, ran fill test fine.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER"
We serviced a
LG WASHER
Model WM4000HBA
Near Belchertown, MA 01007
Mike K.
Job Details: 08/13/2024
"Complaint of leak, drain on floor, no signs of leaking on lower assy, removed top cover and valve assy and upper assy no signs of leak. No problem found at this time."
We serviced a
FRIGIDAIRE OVEN
Model FGEH3047VFD
Near Palmer, MA 01069
Mike K.
Job Details: 08/13/2024
"Cooktop, oven not heating. Found only 120 volt coming to unit, same at outlet. Cycled breaker and it smoked/sparked. Electrical issue, not appliance"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ludlow, MA 01056
Mike K.
Job Details: 08/13/2024
"Unit under 1yr warranty. Found drain pump not operating despite receiving power, replaced then found defective fill valve. Ordered valve. ; ordrng 1 W11513255 (Inlet valve), used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Kershaw, SC 29067
Jonathan J.
Job Details: 08/13/2024
"Complaint washing machine, making a loud stretching noise and will not fill with water screen And flash and flash. I found water inlet valve. All three of them are dropping out and diagnostics mode. I found solenoids were cracked all three of them. I found cause of screeching noise was due to drive belt slipping severely bad. I replaced drive belt and water inlet valve assembly, performed a calibration procedure no further issues found with washing machine was using washing machine with a cycle in it upon departure.; dspstn on spec-tagged invntry: 1 W11220230 VALVE , used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/13/2024
Complaint if power fluctuates in the house and unit has a two second power outage oven will not flicker and will start to preheat to 378 with 2 second power outage if any longer no issues 7739702395 parts only auto w1bz7s0wp1 7739660808 file number ; ordrng 1 W11339755 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/13/2024
"File number 7739651784 file number. Unit has been deemed non-repairable per manufacture. Mullan is not getting hot enough its too cold while compressor is running, causing the sweating to occur"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Monson, MA 01057
Chris B.
Job Details: 08/13/2024
Replaced all parts and washer running normal. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Brimfield, MA 01010
Chris B.
Job Details: 08/13/2024
Replaced all parts and unit running normal. Mentioned to the customer to keep an eye on the cooling for the next few days.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middletown, CT 06457
Jeremy B.
Job Details: 08/13/2024
Freezer door not closing all the way causing a gap and moisture to form on shelves the cam is worn and freezer door warped needs new cam and door. ; ordrng 1 W11026359 (Freezer door) and 1 W10900532 (Cam) and 1 W11679635 (Closer cam)
We serviced a
WHIIRLPOOL RANGE
Model KSEG700ESS1
Near Cromwell, CT 06416
Jeremy B.
Job Details: 08/13/2024
Installed new switch and tested all checks ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 08/13/2024
Customers complaint is dryer not drying cloths has to run a couple times. Tested and found dryer heating and cycling properly. Explained how the sensor cycle works. Recommend to use sensor cycle for large loads and timed dry of smaller loads as smaller loads wont always hit the moisture sensors and shuts off early. Al checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Berlin, CT 06023
Jeremy B.
Job Details: 08/13/2024
Installed new compressor and filter drier pulled a vacuum then recharged please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 08/13/2024
Not making ice. Found E5 error code. Ran harvest and fil test each passed. Replaced icemaker and powered power off for a few mins. Please allow 24hrs for ice production. ; used 1 W11658802 (ICE MAKER) from stock
We serviced a
MAYTAG DISHWAHER
Model MDB4949SKZ1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 08/13/2024
Installed new parts and ran self test all checks ok.
We serviced a
MAYTAG WASHER
Model MVW5430PBK0
Near Chicopee, MA 01013
Mike K.
Job Details: 08/13/2024
"Unit will not start cycle, will not spin/drain. Found damage harness to drain pump, replaced. Unit will now start cycle/spin, but will not drain. Led on control is not lit. Ordering control and drain pump.; ordrng 1 W11627413 (Control) and 1 W11399437 (Drain pump), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFA
Near Plainfield, CT 06374
Amanda R.
Job Details: 08/13/2024
Replaced ice maker lowered freezer temp to -2 ; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Plainfield, CT 06354
Amanda R.
Job Details: 08/13/2024
Unit not freezing cooling slightly sealed system has been open previous needs new compressor ; ordrng 1 W11580057 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Killingly, CT 06239
Amanda R.
Job Details: 08/13/2024
"Replaced all parts started clean cycle ; used 1 W11643701 (HARNESS LOWER), and 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Salisbury, NC 28144
Jenn F.
Job Details: 08/13/2024
"Complaint unit not starting, when it runs leaks water and gives code H14-H10. Condensation build up in console. On arrival console will not power up. Has power to the unit. Will need new console to further test the unit due to not powering up unable to test any further with the components. Called techline for H codes sr#7739702671. H codes are not errors they are boot codes. Issues with console causing the h codes. Drum stopping during cycle can be caused by bad air flow. Tried to test motor would not turn on. Advised to replace the console and main control and then continue testing. Order parts. ; rqstng P&A on 1 W11331944 (Console) and 1 W11565028 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Sturbridge, MA 01566
Chris B.
Job Details: 08/13/2024
Complaint that the freezer door is not sealing correctly. Found ice buildup in the bottom. Unclogged the drainage and all working normal. Found bad heating element and will order part for approval.; rqstng P&A on 1 WPW10436849 (Heating Element)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southbridge, MA 01550
Chris B.
Job Details: 08/13/2024
Complaint that the dryer is not starting up. Found no load on L1. L1 to L2 114v present. Mentioned to the customer to have the electrical verified.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Killingly, CT 06239
Amanda R.
Job Details: 08/13/2024
Lid strike broken replaced strike tested starting normally ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK
We serviced a
FRIGIDAIRE DRYER
Model FAQE7072LW0
Near Sharon, MA 02067
Aimee Z.
Job Details: 08/09/2024
Found needs new catch Dryer older and frame damage wont hold new latchMight buy new older dryer
We serviced a
SAMSUNG WASHER
Model WA50R5400AW/US 02
Near Norton, MA 02766
Aimee Z.
Job Details: 08/09/2024
Found it needs new suspension rods; rqstng P&A on 4 DC97-16350U (Suspension rods)s
We serviced a
MAYTAG RANGE
Model MER7700LZ3
Near Waterbury, CT 06704
Jimmy R.
Job Details: 08/09/2024
"Installed new vent trim, screws and handle tested unit and oven door is now opening and closing properly all functions are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Gastonia, NC 28052
Ryan S.
Job Details: 08/09/2024
"Customer complained unit not cooling. plugged unit in found compressor making loud noise needs new compressor or compressor dryer and fittings. Due to special project no trip fee collected informed customer office will call when parts come in to schedule. Return call.2xtimeframe ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Drier lokring) and 1 W11506635 (Process tube) and 1 2xtimeframe, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT371SZBB01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 08/09/2024
Checked over unit and found fridge section not holding temps freezer cooling but Icing up. Tested fan motor and found fan running but weak causing no air flow and ice to build in air tunnel. Unit will need new fan customer will hold off for now and let us know on replacing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT371SZBB01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 08/09/2024
"Checked over fridge and found unit had stopped cooling and would not freeze items, checked compressor and found running checked for heat out of condenser er and unit is pulling heat, removed evap cover and found frost pattern weak and backing off compressor failing or leak in unit. Machine will be replaced"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/09/2024
"Our replaced compressor and all components of the compressor and silt system went to charge the system up from high side. Unit started hissing out of cabin Liner started inflating, and unit started leaking water out as well. Unit declared non-repairable by manufacture file number 7739680581 file number. Manufacturer stated that they will contact customer within business days to discuss replacement options; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10143759 FILTER DRIER UV , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Meriden, CT 06451
Jimmy R.
Job Details: 08/09/2024
"Spoke with Customer they are going to call whirlpool they thought the machine was covered I advised them its 4 months out of wAreenty and we would have to charge them, they will let us know on status if they will cover issues or not quoted if needing parts 229 for labor plus whatever part would be needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/09/2024
"I replaced icemaker, main control, and user interface upon replacement of icemaker. First part replaced as soon as power was cycled unit into dump mode and would not go back to home position after replacing main control and user interface with power turned off to unit again icemaker went back to Home position no longer twisted position. I perform test 120 and water test. Icemaker is cycling properly custom to allow three days give or take for edible ice."
We serviced a
WHIRLPOOL DISHWASHER
Model wdt970sahv0
Near Amherst, MA 01002
Chris B.
Job Details: 08/09/2024
Complaint that the dishwasher is not cleaning properly. Found error codes F4E3 F7E1. Found bad wash pump. Quoted parts and labor. Replaced part and unit washing properly. Customer paid in full. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
GE REFRIGERATOR
Model PFSS5NFZASS
Near Hadley, MA 01035
Chris B.
Job Details: 08/09/2024
Complaint that the refrigerator is not powering up on the controls. Quoted parts and labor. Customer declined to fix the unit. Collected trip free.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Belchertown, MA 01007
Chris B.
Job Details: 08/09/2024
Replaced part and unit working normal. New heating reaching temperature. Used sliders to pull move the range for servicing and flooring was not damaged. Took pics of the flooring. Customer ok with the job. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 08/09/2024
"Ran dryer and found unit heating up but not blowing any air out of venting causing moisture build up in unit and clothes to not dry. Checked venting and found clear and clean removed lint screen and found no pulling air the air would come back, removed lint screen housing and found blower wheel loosened up and lint blocked air tunnel. Removed lint tightened blower wheel and unit is now venting and operating properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near York, SC 29745
Mitch H.
Job Details: 08/09/2024
"Pulled dishwasher out of cabinet. Disassembled, removed and replaced pump/motor assembly and drain pump. Reassembled, tested and checked for leaks. Dishwasher operating properly with no leaks.; dspstn on spec-tagged invntry: 1 W11412291 DRAIN PUMP and 1 W11416362 MOTOR/SUMP"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rock Hill, SC 29730
Mitch H.
Job Details: 08/09/2024
"Checked and found drum belt broken. Disassembled, installed dryer kit. Reassembled, tested, dryer operating properly. Used 2- 4392065 dryer kit from t/s.; used 1 4392065 (Dryer kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/09/2024
Complaint unit is not making ice. I found refrigerator has an E2 error code icemaker has lost position. I replaced icemaker. Also found fill tube was also frozen over resecured tube heater tested operations. Everything is working fine heater is getting hot in diagnostics menu.; used 1 W11658802 (ICE MAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Ware, MA 01082
Chris B.
Job Details: 08/09/2024
Replaced part and drawer rack working properly. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 W11259786 TRACK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 08/09/2024
"Replace gaskets reformed door gaskets with hairdryer, tested operations. Everything is closing properly and sealing properly as of right now. No further issues found with any of the gaskets and no additional issues reported by customer at this time either."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Gastonia, NC 28052
Ryan S.
Job Details: 08/09/2024
"Customer complain unit will not wash found no power to sump found no power coming from control board .motor ohms are out of range .ordering sump, and control board scheduled. Return call for.8-15-24pm ; ordrng 1 W11613570 (Sump) and 1 W11613566 (Control)"
We serviced a
KENMORE FREEZER
Model ="253.22442412"
Near Bristol, CT 06010
Ruben C.
Job Details: 08/09/2024
Checked unit found unit is has frozen over evap found bimetal open comes with heater and timer is noisy gave cust estimate for heater defrost and timer has 7 days informed cust if repair to be done unit must be cleaned out and pulled out from where its at
We serviced a
MAYTAG OVEN
Model MGT8800FZ00
Near Farmington, CT 06032
Ruben C.
Job Details: 08/09/2024
Checked in I found ignitor open cuasing no heat replaced ignitor tested operation normal heating normally ; used 1 12400035 (Ignitor) from stock
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near West Hartford, CT 06110
Ruben C.
Job Details: 08/09/2024
Checked unit gearcase bearing is binding up cuasing no spin gave cust estimate for gearcase impeller and bolt informed has 7 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near West Hartford, CT 06117
Ruben C.
Job Details: 08/09/2024
Checked unit comp is operating no cooling at all no frost on evap coil ordering evap and comp bring nitrogen to check for leaks cus says it cooling for a coulple of days after last comp was replaced; ordrng 1 W11547313 (Comp) and 1 W11504416 (Coupling) and 1 W11504431 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Process tube) and 1 W11598433 (Evap) and 1 W11504423 (Coupling) and 1 W11504415 (Coupling) and 1 W11504445 (Coupling) and 1 W11504447 (Coupling) and 1 W11353156 (Filter)