Service History 97 - Advantage Appliance Repair

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Burlington, Connecticut 06013

Andre

Job Details: 05/13/2025

"Ck unit upon arrival ran a few test also use vent test kit and found proper air flow. Ran diagnostic and found no respond from control when doing moisture sensor test order parts for repair ; ordrng 1 W11545746 (Sensor) and 1 W11736786 (Harness) and 1 W11728014 (Control), used 1 W11224254 (Vent test kit) from stock"

We serviced a

GENERAL ELECTRIC WASHER TL

Model GTW465ASNWW

Near Monson, Massachusetts 01057

Chris B.

Job Details: 05/13/2025

Repla valve and ran diagnostic tests. No leaks detected and all running normal.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Somers, Connecticut 06071

Chris B.

Job Details: 05/13/2025

Complaint that the washer is not starting a cycle. Ran diagnostic and all tested normal. Ran a quick cycle and all running normal.

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FRFS282LAF0

Near Mendon, Massachusetts 01756

Aimee Z.

Job Details: 05/13/2025

"Found fans running and compressor hot and filter coldNo frost pattern and Needs compressor and inverta.Cust also said having problem with ice maker fan in ice box not working built up iceR600a; rqstng P&A on 1 5304530688 (Compressor) and 1 5304530939 (Inverta) and 1 5303305677 (Filter dryer) and 1 5304493604 (Fan ice box), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Worcester, Massachusetts 01606

Glenn

Job Details: 05/13/2025

Wash will not operate found error code F1E1 main control fault replace control board tested all OK calibrated washer

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XB00

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 05/13/2025

"Inspected and found rf burner switch broken, only going to high, will submit for repair and call for return date. Cooktop is glued in place and customer will have unit accessible for return trip.; ordrng 1 WPW10244639 (Right front burner switch)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FBS04

Near Suffield, Connecticut 06078

Gary V.

Job Details: 05/13/2025

"Customer not home, office verified.; saved tckt"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GP0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 05/13/2025

"Inspected and found food debris on heater coil, and cleared out, ran diagnostics and tested fine. Customer will flush unit out again."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GWE19JSLAFSS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/13/2025

"Inspected and found unit no longer defrosting, ohmed heater/bi-metal circuit from main acu and circuit is open. Will order parts and return.; ordrng 1 WR51X10108 (Heater) and 1 WR50X10069 (Defrost bimetal)"

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/13/2025

Installed all new parts and recalibrated unit checked all operations and unit is now washing and working to specs

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Suffield, Connecticut 06093

Mike K.

Job Details: 05/13/2025

"Unit not running. No errors in history. Ran diagnostic cycle and Motor just hums in agitate and spin, basket moves freely. Gave F7e1 at end of test. Found open capacitor, replaced and ran diagnostic cycle again. Completed fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFD2560HES

Near Granby, Connecticut 06060

Mike K.

Job Details: 05/13/2025

"Unit not cooling either section, verified fans/compressor running. Little to no frost pattern. Sealed system issue. Will not have repaired. Collected for service call only."

We serviced a

WHIRLPOOL WASHER TL

Model MVW7232HC0

Near Winchester, Connecticut 06098

Mike K.

Job Details: 05/13/2025

"Unit grinds when trying to spin. F6e4, f7e3 errors in history. No sound of clutch/slider engaging when toggling clutch in testing. Another company was working on issue and ended up replacing transmission, slider, clutch and control and still had same issue. Stator bolt will not budge, even with impact wrench so can not remove stator or check slider/clutch. Was able to remove agitator.Will need to order tub, transmission, clutch, stator, rotor, slider.Explained to cs that tub will ship directly to them, when arrives, check it over and call us so we can schedule the repair; ordrng 1 W11219115 (Outer tub) and 1 W11568984 (Harness) and 1 W11449841 (Transmission) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 8 W11027980 (Screw)s and 1 2xtime (2x time)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28270

Clinton

Job Details: 05/13/2025

Previous tech left diverter un hooked plugged diverter in spray area on bottom now working

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS00

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/13/2025

Replaced light and all lighting properly ; dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Farmington, Connecticut 06085

Mike K.

Job Details: 05/13/2025

"Unit is under 1yr wp warranty per service bench. No errors in history, ran service diagnostic cycle fine, all valves working and all functions working. Recalibrated. Ran diagnostic again with lid up to watch flow, flow is good on each test. A lot of soap is in tub. Suggest running clean cycles with affresh and to cut down on amount of soap used as build up will cause soap residue soap on clothes and solution is to reduce soap and use cycles that will help remove accumulation."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FBS00

Near Wethersfield, Connecticut 06109

Mike K.

Job Details: 05/13/2025

Replaced control and evaporator per service pointer. Powered on and unit came back on and running. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Hickory Grove, South Carolina 29717

Mitch H.

Job Details: 05/13/2025

"Checked and found wire to drain pump broken. Disassembled, replaced lower harness. Reassembled, tested, washer now operating and draining properly.; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 05/13/2025

"Found the bake element broken , replaced and pre heated ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW1

Near Worcester, Massachusetts 01604

Glenn

Job Details: 05/13/2025

Lower harness broken will need to order part ; ordrng 1 W11591637 (Harness lower)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIDM00

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 05/13/2025

"Tested unit and found ice maker had not made any ice checked mold and found ice in mold but unit never cycled. Ran diagnostics and step 25 jumped out t and h on ice maker and unit started to cycle, let unit run and unit turned on valve but no water due to line frozen cleared line with ice heater step 21 and unit is now filling and operating normally. Unplugged unit to reset ice maker and machine is now operating to specs"

We serviced a

GE MONOGRAM REFRIGERATOR SXS

Model Zfsb26dnd

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/13/2025

Complaint that the refrigerator is making loud noises from the back. Found bad compressor. Quoted for parts and labor. Will order all parts for a return visit. Office will call for a return date.; ordrng 1 WR87X20798 (Compressor Kit) and 1 WR86X25269 (Filter Drier) and 1 W11506635 (Processing Tube) and 1 WR55X24064 (Run Capacitor) and 1 WR07X26749 (Start Device) and 1 WR08X10025 (Overload)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 05/13/2025

"Ran unit and found washer going from sense to done never filling or washing ran a diagnostics checking errors and find F7e1 tachometer missing or wrong signal, checked shifter and found no movement when starting a wash cycle. Replaced actuator and recalibrated machine, unit is now advancing and operating to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/13/2025

Inspected And found wash pump broken! Replaced with new wash pump and cycled tested fine.; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID M/W OTR

Model KMHC319LSS00

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 05/13/2025

"Installed new controls and parts finding unit still not powering up display in door, checked power to main control and power is now going to door but not lighting up, will order new door assembly, interlock switches and harness, door out of stock advised when in we would call for return visit ; ordrng 1 W11643108 (Door assembly) and 1 W11302364 (Harness) and 2 W11197766 (Interlock)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 05/13/2025

Complaint leaking on the right. Tested no leaks found at this time but there was a leak on the right side water marks on the door. Customer instruction on properly loading and possible causes for an intermittent leak. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE361LV1

Near Meriden, Connecticut 06450

Andre

Job Details: 05/13/2025

Ck unit upon arrival and found door of oven off. Check and install door and found door latch bent upwards and hitting door frame adjust latch and door now closing properly

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 05/13/2025

"Checked over unit and found no cool in both section, removed evaporator cover and found ball of ice in upper corner of cap tubbing unit has a restriction. Will order new evaporator and return with nitrogen to blow unit out and recharge advised customer they may own service fee I would find out being 2 days past the 30 days if there is anything we could do for her and let her know ; ordrng 1 W11625643 (Evaporator) and 1 W11506635 (Process stub) and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Agawam, Massachusetts 01001

Gary V.

Job Details: 05/12/2025

"Inspected and found unit faulting on pressure system and drain pump running non stop, replaced with new control board and cycled thru diagnostics mode, tested fine now."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waterbury, Connecticut 06708

Andre

Job Details: 05/12/2025

Ck unit and found door has a hard time closing for customer use pliers to pinch strike and door now closing better

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Waterbury, Connecticut 06708

Andre

Job Details: 05/12/2025

Ck unit upon arrival and customer stated there was a blue cloth under wash plate causing leak. Remove agitator and found a a long scarf under wash plate remove and ran diagnostic cycle and inspect and found no leaks unit operating to manufacturers specs

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Holden, Massachusetts 01520

Glenn

Job Details: 05/12/2025

Gears grinding replaced clutch and pulley tested all ok

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS03

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/12/2025

"Making little to no ice, found cubes that have been made are small, low water flow at water dispenser. Cs said they dont use filter, but had filter in unit, has never been changed. Suggested replacing filter or getting bypass (thought he had bypass in, has it somewhere) Unit also has a torn door gasket, ordered gasket; ordrng 1 W10830162 (Gasket gray)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near York, South Carolina 29745

Mitch H.

Job Details: 05/12/2025

Removed and replaced control. Plugged microwave back in. Still have no display. Unit will not respond to any inputs. Checked and found cavity thermostat blown. Ordering thermostat and filter board. Checked part availability and scheduled return for 5/16 AM ; ordrng 1 W10422269 (Board) and 1 W11574181 (Thermostat)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 05/12/2025

"Tested unit and found dryer would come on and run but never heat and timer would not move. Tested voltage at terminal block and 120v on each leg but no 240v acrossed terminals this is causing unit to run but not heat and turn timer. Advised customer they would need a professional electrician to look at power issue dryer is operating normally. Fixed door so it would close found strike to tight causing it to slam when closing, dryer is now operating normally"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/12/2025

"Replaced control and verified operation in timed dry, starting and running fine, heating is cycling properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Hartford, Connecticut 06106

Mike K.

Job Details: 05/12/2025

"Customer had to leave by 12:45, so had to rush job. Replaced compressor/dryer. Was a good amount of refrigerant in system that n arrival, pulled into vacuum and held pressure, charged with 55oz r600a, had put in some extras was getting leak from dryer valve, removed and reinserted and replaced as fine. Ran unit and pulling into a vacuum on low side and return line to compressor heater by up. Cs to monitor ; used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Windsor, Connecticut 06095

Mike K.

Job Details: 05/12/2025

Unit is under 1yr wp warranty per service bench. Broken upper wheel rack roller. Ordered roller assy.; ordrng 1 W10888592 (Rack roller)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 05/12/2025

"Disassembled washer. Removed and replaced gear case, clutch, and control. Reassembled, ran DLMS calibration, would not complete. Washer will not agitate. Stuck in spin. Can hear slider attempting to move. Washer has same issue as initial call. Called tech line spoke to Steve SR# 7741548992. Tested and found basket and agitator locked together. Removed rotor, basket and agitator now move independently. Checked and ensured slider moves freely. He believes gear case doesnt have correct clearance. I explained that this is the same issue as initial problem and what parts have been replaced. He said to file a parts complaint and reorder gear case. Do not believe gear case is the problem. With rotor off basket and agitator spin independently of each other. This works whether washer is plugged in or not. Once rotor is on and tightened gasket and agitator are locked together and will not turn independently. Ordering stator and rotor. Scheduled return for 5/16 AM ; ordrng 1 W10915701 (Rotor) and 1 W10915700 (Stator)"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 05/12/2025

"Ran dryer thew a dish it s cycle and found no errors checked venting and found clear checked lint screen and found clean no lint on back side. Ran a sensor cycle and heat would come on and off normally sensing wet when added clothing. Advised dryer is working normally it could have been taking longer to dry due to washer not spinning out clothes all the way, dryer is functioning to manufacture specs"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/12/2025

Customer going to take fridge back to Lowes the compressor is making a noise that we cant repair. The water is leaking from water housing will order housing if Customer does not get unit replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 05/12/2025

Checked and found wires broken at bottom of door. Will have to replace freezer door. Ordering door. Advised customer that door will ship directly to them and they will need to inspect for damage and call to schedule return.; ordrng 1 W11026425 (Freezer door)

We serviced a

KITCHENAID VENTHOODS

Model KVWB406DSS4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/12/2025

"Customer complained finish coming off back of unit , line down back sides next to paint on wall. Had to take a screw out to get serial number but serial number visible now. Closing documents are for 5-30-24 so unit under 1 year warranty but not 30 day warranty. Informed customer I works have to charge for repair since it is not a functional failure. Since issue is with the frame the whole unit would have to be replaced. Called techline to document. Sr#7741551436 . Techline said to call customer service if they have any more issues."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4800XQ1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 05/12/2025

Returned to replace suspension. Replaced suspension. Ran high speed spin. Verified proper operation.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/12/2025

"Customer complained outlet had had thermal damage. Had electrician repair. Wanted to Check unit. Found proper voltage . No damage to terminal block , wires, harnesses or control.verified proper operation. Unit working as designed."

We serviced a

GE WASHER FL

Model GFWN1100L2WW

Near Charlotte, North Carolina 28209

Caleb

Job Details: 05/12/2025

"Unit needs new water valves. Customer to decide on repair at this time, saved estimate."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 05/12/2025

"Complaint unit making loud squealing grinding noises. I inspected belt found belt was extremely loose slipping, causing squealing noise. Inspected water valves as well as customer stated that they heard at the most when it was filling with water. All water valves are working properly as of right now with no further issues found no gearcase issues found at this time. No cam issues found at this time. No shifter issues found at this time. Performed a control board calibration process before departure as well. Everything sounds and is looking fine. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Weddington, North Carolina 28104

Jonathan J.

Job Details: 05/12/2025

56 g r600 complaint unit not cooling unit making loud buzzing noise which lasts for five seconds followed by clicking not cooling. I found compressor is completely locked up. Unit needs compressor. Clicking is overload relay clicking off compressor due to lock up condition ; ordrng 1 W11574734 (Compressor) and 1 876765 (TUBING KIT) and 1 W11109499 (FILTER DRIER-TUBE R600a) and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T)

We serviced a

MAYTAG WASHER TL

Model MVWB765FW2

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 05/12/2025

"Complaint unit leaking water making clicking noises. Now unit will not turn on at all. I found gear case has completely failed leaking oil all over customers floor found water was from water inlet valve that has failed spring water all over main control and user interface, causing main control damage and user interface damage. Unit will need new agitator gear case and all lower in parts as well as water, inlet valve, main control and user interface. ; ordrng 1 W11195970 (Control) and 1 W11165546 (Valve) and 1 W11135391 (Console) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 6 W11027980 (Screw)s and 1 W11195971 (Stator) and 1 W11393685 (Gearcase) and 1 W10909670 (Spanner nut) and 1 W11161960 (Agitator) and 1 W10752187 (Screw)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/12/2025

"Complaint unit still full of water upon arrival will not drain out lid will not unlock or lock. Fountain main harness is broken. Replaced latch harness assembly together no further issues found everything now working and draining water out properly found drain hose is too low on washing machine drain hose needs to be brought higher or pedestal needs to be removed from underneath washing machine.F9E1F8E1 error codes in fault history.; used 1 W11643701 (HARNESS LOWER), and 1 W11513248 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ1

Near West Hartford, Connecticut 06119

Mike K.

Job Details: 05/12/2025

"Coin op unit. Replaced lid lock and ran diagnostic cycle fine, unit filling/locking/agitating/draining and spinning."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RW00

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 05/12/2025

"Unit is under 1yr wp warranty per service bench. Complaint of intermittent temperature issues. on arrival compressor fans running, pulled evap cover and good frost pattern and evap fan running fine. Doors all sealing fine though cs has complained of seeing condensation in both Rf and fr. Door can be stopped not closed without door open light on. Though cs has said she has paid specific attention to doors being closed. Damper working in diagnostics, all thermistors and sensors pass in diagnostics. Verified condensor fan running.Unit is slightly tipped forward. Raised legs so tipped back to help ensure doors closing and advised not to block vent as aglass jar was right in front of it..Unit did go into defrost while at home.With all tests passing, doors sealing fine and full frost pattern, will order main control. No signal on n home, office to contact cs when parts come in to schedule return ; ordrng 1 W11556912 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC704FSS02

Near Waxhaw, North Carolina 28173

Clinton

Job Details: 05/12/2025

Ice bucket removed. It was just stuck no failures seen. Ice and water work still

We serviced a

JENN-AIR REFRIGERATOR BM

Model JB36NXFXRE05

Near Charlotte, North Carolina 28209

Caleb

Job Details: 05/12/2025

"Document with Techline SR#7741402687. Screws ordered by office and sent by Jenn-Air will not set due to stripped thread on cabinet of unit where hinge sits. I even took the screw out of the top hinge and tried to set it in the bottom hinge and it would not take. Unit now submitted for review, I have informed the customer that whirlpool/ Jenn-Air will contact the customer for further assistance. Also instructed the customer to refrain from using the door if possible."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Charlotte, North Carolina 28273

Caleb

Job Details: 05/12/2025

"Replaced control, confirmed operation via diagnostics. Unit tests fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/12/2025

Customer states that unit is making a banging noise during a spin. Found back right suspension rod was not set in coupler correctly. Corrected that and adjust leveling legs. Also informed customer that water lines and drain lines behind unit was slapping between the wall and cabinet. Informed customer of proper use and care.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, North Carolina 28278

Caleb

Job Details: 05/12/2025

"Replaced main control, ran diagnostics cycle with no errors, unit checks fine."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Lake Wylie, South Carolina 29710

Caleb

Job Details: 05/12/2025

Dispenser not opening due to defective dispenser. S code W11765167A. Unit falls under Service code and needs new dispenser. SR#7741554281. Safety SR#7741477149. Fan functions as designed.; ordrng 1 W11412300 (Dispenser)

We serviced a

MAYTAG WASHER TL

Model MVWB865GW0

Near Waxhaw, North Carolina 28173

Clinton

Job Details: 05/12/2025

Unit is till working slide is grinding I used my truck stock slide on previous call. Customer refused to pay in advance or trip charge said wanted bill sent

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Waxhaw, North Carolina 28173

Clinton

Job Details: 05/12/2025

Installed new adjusters broken from factory new unit installed no issues after repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/12/2025

Replaced all previously ordered parts ran a one hour wash cycle unit never leaked everything working properly. If unit leaks again customer to take a video and open door of dishwasher and inspect for sudsing.

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 05/12/2025

Complaint cannot swap door hits when trying to reverse no info in owner manual. I replaced door no issues found door dented and screws striped out preventing it from being reversed. No further issues found at this time.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 05/12/2025

"Complaint washing machine has power but will not operate. I found main drive pulley melted. I also found drive motor pulley melted drive belt is split in half. ; ordrng 1 W11283592 (Motor), used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 05/12/2025

Complete washing machine will not start. Will not operate. I found capacitor has failed preventing machine from starting. Replaced capacitor tested operations no further issues found with machine at this time. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Matthews, North Carolina 28104

Clinton

Job Details: 05/12/2025

Replaced control ran diagnostics no faults no errors u it working properly after repair

We serviced a

SAMSUNG WASHER TL

Model WF45R6300AV/US. 03

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 05/12/2025

Found hair clogging hole bottom tub and needed new bellows Installed new bellows and tested

We serviced a

AMANA REFRIGERATOR BM

Model ABR2233FES

Near Medfield, Massachusetts 02052

Aimee Z.

Job Details: 05/12/2025

Installed new ice maker completeFilled with water ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FRSS2323AS7

Near Millis, Massachusetts 02054

Aimee Z.

Job Details: 05/12/2025

Found no water to filter valve has power Needs valve and filter manifold and housing a; rqstng P&A on 1 5304538492 (Water valve) and 1 5304524817 (Manifold) and 1 5304526050 (Base)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/12/2025

Removed and replaced control. Drain pump now has power and running properly. Tested dishwasher several times to make sure all components operating properly.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5025SW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/12/2025

"Entered diagnostics, no stored error codes. Checked suspension, no issues. All feet are in proper position and solid on floor. Customer put load in and started. Allowed to completely fill and agitate, all operating normally. Cancelled cycle, allowed to drain. Switched to drain and spin. Allowed washer to ramp up to full speed. No unusual movement. Instructed customer on loading of washer and proper amount of detergent to use. Washer operating as designed. I-n-I now fulfilled."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 05/12/2025

Complaint that the washer will keep running and wont stop. Found bad control board. Will order parts for a return visit.; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 05/12/2025

Complaint that the door is not shutting properly. Found door and hinge bent. Will order parts for a return visit.; ordrng 2 W10362431 (Hinge)s and 1 W10714510 (Outer Door) and 1 W10861225 (Handle) and 1 WPW10463967 (Inner Door) and 1 W10861521 (Door Seal Gasket) and 1 279368 (Adhesive) and 1 WPW10529197 (Bezel) and 1 W11429589 (Strike) and 1 W11429587 (Door Catch)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS322FDAB05

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 05/12/2025

Replaced FZ light and same issues happening. Will order fresh food side light which is the one with the issues. Customer did mention that the old light fixture is not available to replace back into the freezer side. Called office and RC mentioned that we would not leave customer without a light installed and to leave the new one on and office will arrange for the customer to keep the part. ; ordrng 1 WPW10515058 (LED Kit)

We serviced a

SAMSUNG DRYER FL

Model DV231AEW/XAA

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 05/12/2025

Complaint that the dryer is not heating properly. Found bad element. Quoted for parts and labor. Customer will think about it. Customer has 7 days to waive trip fee into labor. Collected trip fee.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Worcester, Massachusetts 01609

Glenn

Job Details: 05/12/2025

"Installed parts tested all OK no leaks. Instructed customer his waterline was dripping under the dishwasher. It now appears to be OK. if it reoccurs, youll have to replace the waterline. ; dspstn on spec-tagged invntry: 1 W11175771 VALVE , used 1 WPW10546503 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Worcester, Massachusetts 01610

Glenn

Job Details: 05/12/2025

Complaint Tripping breaker. Reset the breaker plugged dryer in and tested no shorts found with the Dryer unable to verify complaint. I called tech line and Safety Team SR #7741548555 labor authorization w1e2v60wL1

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC530PSS01

Near Grafton, Massachusetts 01536

Glenn

Job Details: 05/12/2025

Found the oven door is warped and bowing out on the top left corner. Order part ; ordrng 1 W11600222 (Stainless steel door panel) and 1 W10839793 (Badge)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 05/12/2025

Removed piece of plastic from the drain pump tested all OK except the middle sperm is broken. Advised customer not to run the dishwasher as it could leak. We need the spray arm and the lower door seal.; ordrng 1 W11664713 (Lower door gasket) and 1 W11545334 (Middle spray arm)

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP5SS

Near Grafton, Massachusetts 01536

Glenn

Job Details: 05/12/2025

Installed parts tested all ok

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/12/2025

"Inspected and found not getting proper voltage at power outlet and also power cord melted at prong connection, and informed customer."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/12/2025

Replaced part and no more noises on the damper side. Great cooling.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF540CWHZ11

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/12/2025

Tried running diagnostics and control board keeps acting up and being non-responsive. Was only able to test the readings on the thermistor for the freezer. Will order control board. Customer was so bothered by last tech that asked for Chris to return. Call customer for a return date with Chris. ; ordrng 1 WPW10317076 (Control Board) and 1 W11642241 (UI Board)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 05/12/2025

Replaced control board and ice is dispensing properly. Customer tested the dispenser and is happy.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5THEXNB01

Near Harwinton, Connecticut 06791

Andre

Job Details: 05/12/2025

Ck unit upon arrival and found ice maker deteriorated due to hard water. Customer stated water was pouring out of ice maker consistently quote customer for ice maker water valve and optics sensor and customer declined estimate for repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bristol, Connecticut 06010

Andre

Job Details: 05/12/2025

Ck unit upon arrival and found unit with partial frost on evaporator also found wrong bimetal that was install by outside vender quote customer for harness containing original bimetal with labor for harness seal system is covered for parts and labor 2time on return visit ; ordrng 1 W11449066 (Harness bimetal) and 1 W10780378 (Compressor) and 1 Wpw10239732 (Evaporator) and 1 W11506635 (Valve) and 1 Wpw10143759 (Drier) and 1 2time (2Time)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Berlin, Connecticut 06037

Andre

Job Details: 05/12/2025

Ck unit upon arrival and remove old door gasket and install new gasket unit now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Thomaston, Connecticut 06787

Andre

Job Details: 05/12/2025

Ck unit upon arrival and install service kit fill tube for unit. Unit now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB329DMBM05

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 05/12/2025

Removed laced damper and damper opened/order final was closed for n arrival Val. Replaced control and programmed. Damper closed and then opened. Cs to monitor ; dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL

We serviced a

GE RANGE

Model PK7000SF5SS

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 05/12/2025

This is a wall unit and will have to be fully pulled out to do repair. Replaced fan motor and verified operation in a convection bake cycle. Unit heating properly

We serviced a

MAYTAG DISHWASHER

Model PDB1100AWE

Near McConnells, South Carolina 29726

Mitch H.

Job Details: 05/12/2025

"Removed and replaced upper spray arm and nut. Tested dishwasher, all arms now operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/12/2025

"Inspected and found exhaust port at back of dryer clogged with debris from rodent and open thermal cut off again, cleared debris and replaced thermal cut out, cycled and temp tested fine at this time. And informed customer about rodent issue.; used 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WFC682CLW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/12/2025

Inspected and found F8e3 overflow fault. Tech line.Sr#7741550539.drain system clogged with debris causing fault. Quoted and he will call.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 05/12/2025

"Inspected and found upper rack parts broken, wash arm, clips and glide, will submit estimate and call.; rqstng P&A on 1 WP3385089 (Right upper glide) and 4 WP8565925 (Clip)s and 4 WPW10078083 (Rollers)s and 1 WPW10498900 (Wash arm)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000DW5

Near Vernon, Connecticut 06066

Gary V.

Job Details: 05/12/2025

"Installed new lid, hinges, screws, lid lock and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVWC400XW4

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 05/12/2025

"Installed all new parts and recalibrated machine ran a wash cycle with clothes and found unit making a grinding noise, found noise coming from cam not fully engaging and disengaging.replaced cam and recalibrated unit ran another cycle and unit is now operating to specs ; used 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHW04

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 05/12/2025

"Tested unit and found water dispenser leaking from behind water filter, removed filter cover and found water leaking from connection at filter housing. Removed and found inside connection was a piece of plastic that had been blocking o rings causing it to drip water, cleared and reconnected ran several cups of water and unit is now sealing and working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Tolland, Connecticut 06084

Gary V.

Job Details: 05/12/2025

Inspected and found filter became dislodged and fell on heater and melted. Will order and call for return date.; saved tckt

We serviced a

MAYTAG WASHER TL

Model MVWP475EW0

Near Holland, Massachusetts 01521

Chris B.

Job Details: 05/12/2025

Replaced board and ran diagnostic cycle and a quick cycle. Ran calibration on control and all working normal.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Webster, Massachusetts 01570

Glenn

Job Details: 05/12/2025

Found shorted control which melted the wiring harness. Order parts ; ordrng 1 W10854215 (Control) and 1 W10744908 (Harness)

We serviced a

ROPER DRYER

Model RED4516FWO

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 05/12/2025

"Tested dryer and found unit heating but takes two or times to dry clothing. Removed venting and found rear cover of unit completely clogged of lint causing unit to not heat up properly, cleaned out unit and vent let unit run and heat is now cycling on and off unit is tumbling and working to specs"

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