We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Middletown, CT 06457
Jeremy B.
Job Details:
10/02/2024
Installed new suspension rods then ran calibration then self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrv986fdem01
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/02/2024
"Customer said that after repair the refrigerator cooled properly for about a day. Arrived and found both sections ambient temperatures ran test 4 in diagnostics and observed fan, compressor operation and frost pattern. Fans and compressor run and 3way valve switching. There is no frost pattern. System needs new compressor and uv filter drier and system leak checked. Quoted customer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bloomfield, CT 06002
Chuck M.
Job Details:
10/02/2024
Customer complaint is that washer would not advance past sensing. Ran diagnostics and found error code F8e1 long fill. Checked and found cold water was not on fully. Ran wash cycle and washer advanced from sensing to was. Showed customer it works.
We serviced a
WHIRLPOOL DRYER
Model Wed4950hw0
Near Easthampton, MA 01027
Chris B.
Job Details:
10/02/2024
Complaint that the dryer gave a loud spark and flash at the back when running the dryer and tripped the breaker. Found failed proper connection on the terminal block and power cord. Will order new harness and block. Customer will have the cord replaced at the store for a new one.; ordrng 1 W11747574 (Main Harness Wire) and 1 279320 (Terminal Block Kit)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Agawam, MA 01001
Mike K.
Job Details:
10/02/2024
"Complaint of freezing food in lower left of rf section, also center bar getting hot. Explained operation of unit, heat loop going through that section will get hot, reduces moisture. Unit was set to 36 in rf, reset to 38. Doors sealing fine. Measured 1 in freezer, 35 in lower shelf in rf, 36 on upper. Unit is cooling fine, temp adjust to help with freezing."
We serviced a
WHIIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, CT 06082
Gary V.
Job Details:
10/02/2024
"Inspected and found stuck spin relay on main control, replaced main control and ran auto test and passed all tests.; dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
10/02/2024
"K1cdrn0wpl1 autho number complaint unit popped the breaker on the house and then shortly after microwave would never turn on again. I found open close door automatic feature plunger was stuck in the open halfway position, preventing customer from being able to close door all the way. I forcefully turned it to closedposition all the way door could close all the way. Unit will need latch assembly and fuse to repair.; ordrng 1 W11707984 (Fuse) and 1 W11493414 (Interlock assembly)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Indian Land, SC 29707
Jonathan J.
Job Details:
10/02/2024
I replaced Bill support tested all operations no issues found at this time Roy is working so is convection bake so is microwave function. ; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/02/2024
"Went to install control and found unit cracked and not powering up, will reorder control box and defrost board to be safe. Parts tentative p/a ; ordrng 1 W11476563 (Defrost control), dspstn on spec-tagged invntry: 1 W11123941 SWITCH , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Prospect, CT 06712
Jimmy R.
Job Details:
10/02/2024
"Ran washer and checked errors found F7e6 motor fault f2e1 stuck key F0e5 off balance load ran a self test cycle and unit would not wash unit would just sit. Checked shifter and cam finding shifter had come loose from cam reattached and secured to stop from moving, leveled unit and recalibrated machine. Ran a spin and a wash cycle all operations are now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
10/02/2024
"Checked fridge and found warm checked freezer and found cooling and ice frozen in ice trays, found no air blowing into fridge section due to evap fan motor faulty. Replaced fan and unit is now blowing air into fridge section and cooling normally. Checked dispencer and ice maker due to mo water and found connection at back of fridge rubber blocking water inlet loosened up connection and water is now flowing and working to specs ; used 1 WPW10464673 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
10/02/2024
Installed new belt and motor ran unit thew a test cycle and machine is now washing and spinning as designed all operations now working to specs
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW4
Near Agawam, MA 01001
Mike K.
Job Details:
10/02/2024
"Replaced thermostat and tested on timed dry, gas coils failed after 5 minutes. Quoted for gas coils, accepted. Replaced coils and ran unit for 15 minutes, cycling fine.; used 1 279834 (COIL KIT) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Agawam, MA 01001
Mike K.
Job Details:
10/02/2024
"Unit not heating, found burnt out element, quoted for element/labor. Cs said it was under warranty. Looked up entitlement and element has 120month part warranty, 12 month labor, so part is covered, labor is not. Quoted for labor and accepted. Replaced heating element. Back screw holding in place was rusted and seized, drilled out and added new screw. Also adjusted level and corrected loose drawer handle.Ran bake at 350 and unit heated fine ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Enfield, CT 06082
Gary V.
Job Details:
10/02/2024
"Installed UI panel and main control board, cycled and tested fine."
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Waterbury, CT 06705
Jimmy R.
Job Details:
10/02/2024
"Ran ice maker and found unit would not cycle on to make ice water would just keep filling, found lower drain port not tightened causing water to keep draining wile it filled not satisfying the valve and float. Fixed drain and ran unit threw a ice cycle waited for ice to build and unit is now making ice and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTQ00
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/02/2024
Customer said he defrosted freezer and it was now operating properly. Checked and found that there was still ice buildup on evaporator coil. Also found that condenser coil was blocked with pet hair and dirty. Customer says that refrigerator is very hard to pull out of its location. Advised him that coil needs to be fully defrosted and that it could overflow drain pan. He said that he would manage to get refrigerator out and then allow it to defrost. All components checked good.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/02/2024
"Customer says that clothes are wet at end of cycle but only when Normal cycle is run. All other cycles work properly. Tested and ran diagnostics. No stored error codes and diagnostics cycle completed correctly. Checked settings and found that spin was set off. Adjusted settings, now operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Millis, MA 02054
Aimee Z.
Job Details:
10/02/2024
120 at out let polarized and grounded Found an error code of f3 e1 pressure system.Found drain runs always wont shut offNo leak in the pressure hose cntrol green light is on Found needs drain pump Sent estimate Cust isnt repairing buying new
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Plymouth, CT 06786
Ruben C.
Job Details:
10/02/2024
Checked unit rollers are worn and pulley is screaching belt is slightly worn ordering kit with rollers belt and idler; ordrng 1 Desamkit (Roller kit)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RB0
Near Windham, CT 06226
Amanda R.
Job Details:
10/02/2024
Complaint that cooktop has crack on front left burner verified the glass is not cracked it has scratches and etching occurring
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salisbury, NC 28144
Jenn F.
Job Details:
10/02/2024
"Complaint not working unplugged unit. Upon plugging in unit the control powered up no lights on display and the drain pump started running. Disconnected the pressure hose, drain pump still running. Hose clear. Needs new control. ; schdld next appmnt for 10/9 WED AM"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Manchester, CT 06040
Amanda R.
Job Details:
10/02/2024
Cooktop has big crack in it took pictures its not smashed in ; rqstng P&A on 1 WFE535S0JS0 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Manchester, CT 06040
Amanda R.
Job Details:
10/02/2024
Both door Gaskets sealing good might not have been from day one slight frost on freezer door cleared set temps at recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bristol, CT 06010
Ruben C.
Job Details:
10/02/2024
Checked unit found both doors warping out at bottom cuasing air to get in took pics ordering both doors ; ordrng 1 W11561286 (Freezer door) and 1 LW11091610 (Ref door)
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Farmington, CT 06032
Ruben C.
Job Details:
10/02/2024
Checked unit found unit randomly starts beeping as if turning on and off ice maker gave cust ordering user interface and main control ; ordrng 1 DA97-11802W (User interface) and 1 DA92-00420T (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Manchester, CT 06040
Amanda R.
Job Details:
10/02/2024
The freezer door gasket not sealing well on left side heated and molded to cabinet set temps at recommended cleared ice
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Salisbury, NC 28147
Jenn F.
Job Details:
10/02/2024
Complaint broil too cool or hot. Tested unit. Broil is working as designed. Advised
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near China Grove, NC 28023
Jenn F.
Job Details:
10/02/2024
Complaint the unit stopped draining. Ran a drain and spin unit draining and spinning fine. Calibrated the unit. Ran with a load of wet towels. Unit is draining and spinning normally.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Fort Mill, SC 29715
Mitch H.
Job Details:
10/02/2024
"Removed and replaced burner valve and burner head. Tested, now operating properly with no leaks. All burners working correctly."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Denver, NC 28037
Mitch H.
Job Details:
10/02/2024
"Checked and found cord, terminal block and wiring burnt. Ordering harness and control. Checked part availability and scheduled return for 10/9 AM.; ordrng 1 W11532661 (Harness) and 1 W11567368 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lincolnton, NC 28092
Mitch H.
Job Details:
10/02/2024
"Removed and replaced ice maker and fill tube heater. Reinstalled ice maker compartment. Ran test 56, no ice maker errors. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All tests passed and operating properly.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Milford, MA 01757
Aimee Z.
Job Details:
10/02/2024
Installed new manifold and the water fall and ran cycle stayed for 20 min Also adjusted the center spray arm up was to close to Plates on lower rack.Asked customer to run hand full of cycles check for leaks Cwa
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Davidson, NC 28036
Jenn F.
Job Details:
10/02/2024
Complaint no cool inside is hot both sides. Found the compressor not running. Shutting off on overload at 10.78 amps. LEA is 8.6 amps. Needs new compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Process port)
We serviced a
KITCHENAID DISHWAHER
Model KUDS01DJSS0
Near Wrentham, MA 02093
Aimee Z.
Job Details:
10/02/2024
"Found the fuse open, replaced and ran a rinse cycle We were just there 9/25 for a different issue"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
10/02/2024
Installed new freezer fan completeFan is running . Paid for lat visit with cc for part
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/02/2024
"Removed and replaced console, appliance control and auxiliary boards. Turned breaker back on, tested. Console now responding to all inputs. Upper oven operating properly. Lower oven door locked and will not open. Checked both latch motors at control boards from P5-1 to J8-N. Upper latch motor close to 3K ohms, good. Lower latch motor tests open. Ordering latch motor and harness. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11598123 (Latch motor) and 1 W11727826 (Harness)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS/XAA
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
10/02/2024
Correct part number and name on sticker Wrong part they sent a tstat with different part number Called Mike about part correct part ordered And still on back order until oct 10; O-emld tckt
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Watertown, CT 06795
Jimmy R.
Job Details:
10/02/2024
"Checked over unit and found right oven would not heat up properly it would light but never get to temp, checked flam and found burner lighting but flam super small giving off very little heat. Tested gas valve and found not holding found gas flowing when unit is off and a little flam staying lit unit will need new gas valve to fix issue. Wile. Checking valve found orfice had gotten blocked causing very little gas to flow cleaned and gas is now flowing and burner as it should. Advised customer on issue with valve and to leave oven off on right side until parts are replaced advised we would call when parts are in for return visit ; ordrng 1 W11239228 (Gas valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Watertown, CT 06795
Jimmy R.
Job Details:
10/02/2024
"Checked over unit and found machine would not start a cycle unless you push down on lid so it locks, checked hinges and found left and right hinges loose and not set in place correctly. Adjusted hinges and secured checked lid and it is now closing properly, leveled unit and ran a calibration cycle. All functions now working to proper specs"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Jenn F.
Job Details:
10/02/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/02/2024
Replaced the right side fridge door gasket. Tested ok. ; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mooresville, NC 28115
Jenn F.
Job Details:
10/02/2024
Replaced valve. Calibrated control. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Belmont, NC 28012
Mitch H.
Job Details:
10/02/2024
"Tested and found motor not starting. Entered diagnostics, found F4E3 error. Disassembled, removed and replaced pump/motor assembly. Reassembled, tested. Allowed to fill and wash for several minutes. Operating properly and no leaks. Cancelled cycle, drained properly with no leaks. Unit operating as designed."
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Mount Ulla, NC 28125
Jenn F.
Job Details:
10/02/2024
Replaced suspension rods. Cycled. Tested ok.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Farmington, CT 06032
Ruben C.
Job Details:
10/02/2024
Checked unit found control shorting out getting error code display is very dim some buttons not responding on panel and found front left burner is not going to low ordering control display panel and switch; ordrng 1 W11105615 (Display) and 1 W11082269 (Control) and 1 W11129442 (Switch front left) and 1 W10915661 (Panel)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Newington, CT 06111
Ruben C.
Job Details:
10/02/2024
Replaced facia control tested operation normal sound and signal working normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
10/02/2024
Complaints refrigerator set at 36? was 64? is currently 35? in fresh food compartment freezer is set at 0? in freezer is -1? in freezer. Upon arrival. I found damper vent had ice chunks still behind it I suspect. had caused damper door to freeze over when customer unplugged refrigerator. She reset the refrigerator control board fix issue herself. Cannot find any issues with refrigerator.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
10/02/2024
Some point washer is an operable latch is broken. I found complaint true replace latch customer had a cosmetics piece that I used for the latch not found; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Simsbury, CT 06070
Chuck M.
Job Details:
10/02/2024
Customer complaint is that washer is not working properly. Arrived and do washer in plugged. Plugged in washer and drain pump started running. Canceled drain and ran diagnostics. Found error codes F8e1 long fill. F2e1 stuck key F1e1 main control fault. F3e1 pressure system fault. Ran manual test cycle and automatic test cycles successfully. Ran Quick Wash Cycle and washer completed cycle then drain pump continued running. Canceled drain pump and it stopped for a few seconds and started running again. Drain pump circuit stuck. Ordered control. ; ordrng 1 W11608056 (Control)
We serviced a
LG REFRIGERATOR
Model LFXS26973D/10
Near Enfield, CT 06082
Gary V.
Job Details:
10/02/2024
"Inspected and found evap fans no longer running, needs evap cover, will order and return.; ordrng 1 AEB73764534 (Evap cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/01/2024
I replaced all previously ordered parts. Had power turned off to unit advise customer not to block air vents in the top fresh food section air blockage could cause cold air to hit the ceiling freezing waterlines leading to issue. icemaker now displaying E0 no error codes versus E5 icemaker water inlet issue frozen waterline issue.
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Milford, MA 01757
Aimee Z.
Job Details:
10/01/2024
"In stalled new gas vale with igniter, Cust re installed and I tested complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Holly, NC 28120
Mitch H.
Job Details:
10/01/2024
"Tested and found washer operating properly. Entered diagnostics, no stored error codes. Ran diagnostics cycle, all components and functions operating correctly. Did notice that washer has low water pressure. Checked valves, no issues found. Customer says that they have noticed that thorough all faucets since power was restored. Possible issue with well. Washer operating as designed at time of visit. Collected for service call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Denver, NC 28037
Mitch H.
Job Details:
10/01/2024
"Removed and replaced valve, reservoir and thermistor. Reassembled, turned water back on. Tested dispenser, now has good water flow. Entered diagnostics, ran test 56, no ice maker errors. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All checked good and operating properly.; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Denver, NC 28037
Mitch H.
Job Details:
10/01/2024
"Tested and found that microwave will start for approximately 3 seconds then shut down. Entered diagnostics, found no error codes. Ordering control and interlocks. Checked part availability and scheduled return for 10/8 PM.; ordrng 1 W11551761 (Interlock) and 1 W11342846 (Control), used 1 W11551558 (Interlock) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RH22H9010SG/AA
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/01/2024
Installed new thirmister completeAdvised Cust 24 hours check temps
We serviced a
KENMORE DRYER
Model ="11067132410"
Near Wrentham, MA 02093
Aimee Z.
Job Details:
10/01/2024
Found need a tune upWas a whirlpool used tune up kit ; used 1 4392065 (Tune up kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near East Hartford, CT 06108
Amanda R.
Job Details:
10/01/2024
Not draining cleaned out drain catch tested draining normally
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Belchertown, MA 01007
Chris B.
Job Details:
10/01/2024
Complaint that the washer is giving out error codes. Found F6E1 found no kinks on the pressure line nor clogging. Ran diagnostic cycle and all good but control not measuring proper amount of water. Will order control board for a return visit.; rqstng P&A on 1 W11401710 (Control Board)
We serviced a
GE REFRIGERATOR
Model GTE17GTNERWW
Near Westfield, MA 01085
Mike K.
Job Details:
10/01/2024
"Not cooling, no fans, no lights on, found unit unplugged on arrival, had come loose from outlet. Is in a two prong adapter, spread plug to make more secure and showed issue, uses side of unit lug for storage so being hit by bags, step ladder."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Westfield, MA 01085
Mike K.
Job Details:
10/01/2024
"Unit has the updated drain style, but has clogged Again after been steamed clear couple months ago by us. Unit is in a very humid area, room just off an indoor pool, dirt build up in water tray and dust is stickyQuoted for new drain tube as cannot fully clean a p trap style drain, vacuum tray and clear ice build up. Accepted, cleaned out drain pan, replaced drain tube and steamed clear ice build up, verified flow to pan; used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS2
Near Amherst, MA 01002
Chris B.
Job Details:
10/01/2024
Complaint that the dishwasher has an error code F6E1 and is not responding. Found error code F6E1 present. Did a hard reset and unit running with no issues. Ran four diagnostic cycles and a quick wash.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near New Hartford, CT 06057
Ruben C.
Job Details:
10/01/2024
Replaced control condenser motor and blade tested operation normal condenser fan started functioning and conp started normally comp is cooling down now
We serviced a
MAYTAG DRYER
Model Med5100dw0
Near Southwick, MA 01077
Mike K.
Job Details:
10/01/2024
"Unit making screeching noise while running, found idler pulley not spinning. Supports/belt worn. Quoted for dryer kit/labor. Accepted. Replaced pulley supports and belt and testing fine.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Canton, CT 06019
Ruben C.
Job Details:
10/01/2024
7740021469 checked unit found unit went off balance on first try cust could not reset called techline had to go into diagnostics to reset control informed cust on how to load clothes unit in now functioning ran self test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Canton, CT 06019
Ruben C.
Job Details:
10/01/2024
Replaced slides tested operation normal drawer is place working normally
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Simsbury, CT 06070
Gary V.
Job Details:
10/01/2024
"Inspected and found door panel dented, unit in 30 day cosmetic warranty. Will order parts needed and call for return date.; ordrng 1 W11416371 (Door panel stainless) and 1 W11102920 (Lense) and 2 W10692757 (Nut)s and 1 W10909682 (Name plate)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Simsbury, CT 06070
Gary V.
Job Details:
10/01/2024
"Inspected and found open circuit thru capacitor, replaced with new capacitor and cycled, tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Avon, CT 06001
Ruben C.
Job Details:
10/01/2024
Checked unit found wash motor was not pumping water thru arms replaced motor tested operation normal ran diagnostics normal ran cycle normal checked for leaks no leaks; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Berlin, CT 06037
Jimmy R.
Job Details:
10/01/2024
"Ran washer and found unit was locked and full of water erroring out f9e1 long drain, canceled unit and ran diagnostics to try and clear locked door but unit would not unlock. Manually unlocked door and found drain pump not pumping any water causing unit to error and not operate. Removed pump and replaced cleared lines and unit is now draining and operating to specs ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Southington, CT 06489
Jimmy R.
Job Details:
10/01/2024
"Tested unit and found door falling down when opening, pulled unit forward and checked hinges finding right side hinge had come loose from spring causing door to fall down. Reattached spring to hinge leveled unit due to hitting on right side and all operations are now working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near East Granby, CT 06026
Gary V.
Job Details:
10/01/2024
"Concern not draining, inspected and found drain hose kinked. Will order and return.; ordrng 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Enfield, CT 06082
Gary V.
Job Details:
10/01/2024
"Concern noise when draining, cycled unit multiple times and did not detect any noises or problems at this time. All functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near Enfield, CT 06082
Gary V.
Job Details:
10/01/2024
Installed new door and tested fine.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Enfield, CT 06082
Gary V.
Job Details:
10/01/2024
"Inspected and found multiple problems, water weeping paste valve and filling on its own, door latch broken, and wash pump seized. Quoted and he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Wrentham, MA 02093
Aimee Z.
Job Details:
10/01/2024
Cust needs new suspension rods Has no email the estimate in photosCwa 12 years old might buy new
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA.02
Near Foxborough, MA 02035
Aimee Z.
Job Details:
10/01/2024
"Found the drain in the fridge frozen , steamed out.Cant pull fridge out broken wheel. Cust would need to get out Needs drain tubes Nothing else can be done with out getting at drain tubes There in back and cant pull fridge out without damaging wood floor"
We serviced a
KENMORE REFRIGERATOR
Model ="106.75922400"
Near Norton, MA 02766
Aimee Z.
Job Details:
10/01/2024
Found leaks from drain pan filled with water Drain pain cracked and NLAPut a container under drain To catch water in drain for now
We serviced a
GE REFRIGERATOR
Model PGCS1PJZBSS
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/01/2024
"Checked over unit and found fridge section temps not staying steady top of freezer door gaskets fill of moisture. Tested temps and found unit ranging from 33 degrees to 40 degrees found both fridge door gaskets not sealing at all causing unit to run and warm air to get in, found moisture from air getting into fridge section, both door gaskets on fridge doors not sealing at all both gaskets need to be replaced. Tested thermistors and damper finding both operating to specs. Will order new gaskets and return ; ordrng 2 WR14X10305 (Gaskets fresh food)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/01/2024
Water not flowing through dispenser. Found reservoir frozen. Thawed and purged out a gallon and set to recommended temps. All checks ok.
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near East Hartford, CT 06108
Jeremy B.
Job Details:
10/01/2024
"Oven starts to heat then shuts off and shows the time again and keeps beeping. Needs new control, keypad ,and display. ; rqstng P&A on 1 DG94-04041F (Control) and 1 DG96-00850H (Key pad) and 1 DG92-01232A (Display)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ1
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/01/2024
Installed all new high side parts and tested all checks normal. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Columbia, CT 06237
Jeremy B.
Job Details:
10/01/2024
Installed new control and sensor. Preheated to 350 and all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Hebron, CT 06248
Jeremy B.
Job Details:
10/01/2024
Washer keeps saying off balance and low flow. . Instructed customer on proper load size and to clean the screen in cold water side. All checks ok.
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Spencer, NC 28159
Jenn F.
Job Details:
10/01/2024
Replaced the auger motor and solenoid. Tested on both cubed and crushed. Dispensing normally. Tested ok.
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Kannapolis, NC 28083
Jenn F.
Job Details:
10/01/2024
Complaint the oven does not heat at all. Tested proper voltage to the unit. Thermal fuse is good. Both elements bake and broil are testing good. Secured all connections to the elements. Broil is working bake is not. Needs new control board. Order part. ; ordrng 1 W11707168 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Windham, CT 06226
Amanda R.
Job Details:
10/01/2024
Belt and idler pulley bad Replaced with dryer kit tested showed customer drum turning ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Griswold, CT 06351
Amanda R.
Job Details:
10/01/2024
Not filling with water on city water replaced inlet valves tested filling normally ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Plainfield, CT 06332
Amanda R.
Job Details:
10/01/2024
Replaced controls and Ui checked outlet we need to see it in failed state next time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Sterling, CT 06377
Amanda R.
Job Details:
10/01/2024
The upper right wheel broken off replaced with new adjuster kit ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, NC 28037
Mitch H.
Job Details:
10/01/2024
Arrived to replace console and appliance manager. Realized I received wrong console. Correct part number of W11598165 was ordered but part number W11598156 was received. Reordering correct part. Advised customer that office will call to schedule when correct part arrives.; ordrng 1 W11598165 (Console)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Putnam, CT 06260
Amanda R.
Job Details:
10/01/2024
Replaced wire harness tested drain and spin operation normal
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Putnam, CT 06260
Amanda R.
Job Details:
10/01/2024
Not draining nothing stuck in drain pump drain pump not getting 120v replaced wire harness tested draining normally ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Thompson, CT 06277
Amanda R.
Job Details:
10/01/2024
Complaint not advancing past wash went over having both waters on checked valves on well water with house filter started quick wash advancing normally ; dspstn on spec-tagged invntry: 1 W11170319 CNTRL-ELEC
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Woodstock, CT 06281
Amanda R.
Job Details:
10/01/2024
Plugged in unit The drain pump running wont start showed customer how to hold cancel button until noise stops no error codes started a quick wash
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near West Hartford, CT 06119
Chuck M.
Job Details:
10/01/2024
Customer complaint is that dishwasher door would not open. Found handle broken. Quoted customer P&L. Customer will decide later.
We serviced a
WHIRLPOOL WASHER
Model MFW9800TQ0
Near West Hartford, CT 06119
Chuck M.
Job Details:
10/01/2024
Customer complaint is that washer would not spin. Ran diagnostics and got no error codes. Ran automatic test cycle and drain and spin. Washer is also noisy due to bearings going bad. Customer will buy new.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Davidson, NC 28036
Jenn F.
Job Details:
10/01/2024
"Complaint when running it will just turn off, does not come back on on its own have to re press the start an it will start again. The shut off is random. Verified the voltage to the dryer. Ran the dryer on heat timed dry went 2 minutes and turned off, pressed start and started back up no problem. Put it on auto ran for 10 minutes did not shut off. Timer is making a crackling noise as the motor is turning. Will need new timer. Order part. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/01/2024
Complaint the door strike broke. Replaced the strike. Calibrated the control. Tested ok. ; used 1 W11457841 (STRIKE) from stock