Service History 96 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Vernon, CT 06066

Jeremy B.

Job Details: 07/13/2023

Verified DOP. Found washer capacitor leaking and washer not agitating. Replaced and tested all checks ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WEE510S0FB1

Near Manchester, CT 06042

Jeremy B.

Job Details: 07/13/2023

Installed new panel and control. Tested all buttons responding

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Southington, CT 06489

Jimmy R.

Job Details: 07/13/2023

Installed new console ran unit threw a wash cycle and a spin cycle all operations are now working to factory specs

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1170LW00

Near Manchester, CT 06042

Jeremy B.

Job Details: 07/13/2023

Light stays on never shuts off. Relay on control stick needs new. ; ordrng 1 W11552018 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Paxton, MA 01612

Chris B.

Job Details: 07/13/2023

Replaced part and unit running normal. Mentioned to the customer to keep an eye on the refrigerator ice for the next few days.; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER

We serviced a

JENN-AIR RANGE

Model JGCP436HL00

Near Denver, NC 28037

Mark C.

Job Details: 07/13/2023

"All burners light within a reasonable amount of time all burners function normally with blue flames no raised or yellow flames. Instructed customer that before ignition small amounts of fuel will exit into the home, the amount is not harmful nor is it a combustion risk."

We serviced a

KITCHENAID RANGE

Model KFDC558JBK01

Near Denver, NC 28037

Mark C.

Job Details: 07/13/2023

Installed new door glass unit is fully operational with no physical damage.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Denver, NC 28037

Mark C.

Job Details: 07/13/2023

Installed new valve unit is fully operational.; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Huntersville, NC 28078

Mark C.

Job Details: 07/13/2023

Door damaged during shipment. Need to reorder and reschedule.; ordrng 1 W11051158 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Manchester, CT 06042

Jeremy B.

Job Details: 07/13/2023

Installed new icemaker. Cycled and test all checks ok. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Huntersville, NC 28078

Mark C.

Job Details: 07/13/2023

Installed new damper and chute. However the trim got damaged upon removal.; ordrng 1 W11087882 (Trim)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Bristol, CT 06010

Jimmy R.

Job Details: 07/13/2023

"Removed old compressor and found all Freon stuck on low side, replaced compressor crimped in all connections and filled unit with r600, found unit would not cool no frost pattern on evaporator unit restricted. Pumped unit down for some time and refilled unit with r600 found unit now taking the charge and evaporator frosting up. Advised customer to give 24 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (Coupler) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near West Hartford, CT 06117

Ruben C.

Job Details: 07/13/2023

Checked unit found valves broken replaced valves could not test unit is in porch; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11316256 VALVE (COLD)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28273

Ryan S.

Job Details: 07/13/2023

"Retuned to install parts ordered by previous tech. Installed new fan, customer had unit pulled out and off when arriving. Installed evap fan and turned on unit. Fan working and frost pattern started. Informed customer to give 24 hours for cooling and ice production to start. Customer didnt speak good English."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Charlotte, NC 28278

Ryan S.

Job Details: 07/13/2023

"Customer complained unit not cooling properly in ref side. Found fan not working properly, running but cutting on and off periodically, causing frost buildup in ref section. Defrosted built up frost and inspected ref section , no other issues. Ordering evap fan assembly , collected 515$ via card. Scheduled return call for 7-18-23 am ; ordrng 1 W11098695 (Evap fan assembly)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Northampton, MA 01060

Mike K.

Job Details: 07/13/2023

"No ice since last repair, no errors for icemaker in diagnostics, ran harvest fine. Also said the other day there was a bunch of water on floor they assumed was from rf. No signs of leaking in water dispensing or in icemaker fill.Ran fill and first time did not, second time it did fill ( was checking fill tube during process. Harvest thermistor did say to warm to harvest. Icebox fan working and thermistor passes. Ice level sensor working.Measured temp in icemaker area, 45, (after working in rf for awhile) turned on max ice and temp dropping as fan kicked on. Couple of minutes was down to 24 and falling.Quoting for valve icemaker and heater. And additional labor. Saved estimate and said was good for 7 days and they will wait and see if unit starts making ice and think on it. No additional labor collected at this time.By time ready to leave water was freezing in ice tray"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HAWP

Near Easthampton, MA 01027

Mike K.

Job Details: 07/13/2023

"Cs has leaking in rf and fr, ice in bottom of both. Found both drain hose duck bills clogged in rear of unit.Quoted for part/labor.Both flooded out water once removed. If still getting ice would require steaming both Evap drains or cs can leave unit off for day and would clear. Additional $80 labor to steam clear both section; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GDE21ESKGRSS

Near Enfield, CT 06082

Gary V.

Job Details: 07/13/2023

Arrived at 28 Quaker lane in Enfield and resident there said it was wrong address. No answer on phone. Office verified.

We serviced a

WHIRLPOOL DISHWASHER

Model LER5636EQ2

Near Enfield, CT 06082

Gary V.

Job Details: 07/13/2023

"Inspected and found multiple problems, motor overheating, timer no longer advancing and idler belt and rollers all need to be repaired, quoted and they will call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Marshville, NC 28103

Jonathan J.

Job Details: 07/12/2023

I replaced control I tested operation unit has been cooling fine since last visit no additional issues found or reported.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Marshville, NC 28103

Jonathan J.

Job Details: 07/12/2023

"Complaint power button will not work. Have to slam lid multiple times to get washing machine to turn on. Sometimes 20 or 30 times i found power button is not functioning on user interface. Green light flashing on control. Im ordering control, user interface and lid latch to fix. Issues with connector pins. Parts on back order office to call when parts come in. ; ordrng 1 W11626077 (Control hmi) and 1 W11627413 (Acu) and 1 W11513248 (Latch)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Monroe, NC 28112

Jonathan J.

Job Details: 07/12/2023

Replace parts perform the calibration procedure Tested no out of balance issues after installing new tub in high spin speed everything working fine.tech line file number from previous svccall 7736768890 when I was here last ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Stanley, NC 28164

Mark C.

Job Details: 07/12/2023

Units fresh food light at the top works intermittently due to a faulty door switch.; rqstng P&A on 1 WPW10515058 (Led) and 1 WP2149705 (Door switch)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Charlotte, NC 28262

Robert A.

Job Details: 07/12/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Charlotte, NC 28213

Robert A.

Job Details: 07/12/2023

Cx complaint that the unit vibrates a lot during the spin cycle. I inspected the unit to confirm thconfirm complaint. I found no error codes. I ran a service cycle and found a lot of shaking during the spin portion of the cycle. I checked the feet and noticed the front left leveling foot came out of place. I secure the position and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Charlotte, NC 28213

Robert A.

Job Details: 07/12/2023

"Cx complaint that the unit occasionally stops tumbling when the unit is on and running. I inspected the unit to confirm the complaint. I ran the unit, the unit heats, tumbles and has decent airflow. I checked the duct exit at the exterior of the home, it does not have a cover but nothing is clogging it either. I let the unit run for 15 min and the issue did not occur. The cx has photos of the issue. Im ordering a control board to resolve the issue.; ordrng 1 W11525997 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Charlotte, NC 28215

Robert A.

Job Details: 07/12/2023

Cx complaint that the unit is randomly dropping cubes and leaking water from the dispenser area. I inspected the unit to confirm the complaint. The unit is cooling and making ice fine. The separator door intermittent pauses while closing and closes slowly when it does close. The unit needs a new separator to resolve the issue. Im ordering the part for the return visit. ; ordrng 1 W11423781 (Separator chute door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Mint Hill, NC 28227

Robert A.

Job Details: 07/12/2023

Cx complaint that the units FC door is not sealing fully on the left side. I inspected the unit to confirm the complaint. I found the left rail slide slips causing misalignment when the door closes. With the door closed pushing on the left side of the door returns the rail slides to equal alignment. This has to be done every time the door opens. I removed the FC door and found the large bin not in the correct position. The left side was not resting on the track slide but rubbing against the floor the unit not allowing the door to close normally. I corrected the position and tested the unit for the cx. The unit is working as designed.; ordrng 2 W11265130 (Rail slides)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, NC 28227

Robert A.

Job Details: 07/12/2023

"Cx complaint that the units door will not close. I inspected the unit to confirm the complaint. I found the door pops open after closing it. I pulled the unit out to check the hinges and other parts. The hinges are good, the issue is the electrical tube to an outlet is running behind the tub not allowing it to go back far enough to be screwed into the counter. When it is screwed in the tub bends not allowing the door strike to align and close the door. The door works fine with the unit pulled out. The electrical tube needs to be run a different route to close the door with the unit installed in place. The panel has scratches and needs to be replaced as well. Im ordering the parts for the return visit. ; ordrng 1 W11613564 (Panel)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Charlotte, NC 28211

Robert A.

Job Details: 07/12/2023

Cx complaint that the unit is squealing now. I inspected the unit to confirm the complaint. I did not hear the squealing noise while I let it run for about 5 min. I opened the unit and checked the idler and rollers. 1 roller in the rear seemed to be more worn than others. I lubricated all rollers and idler with appliance grease and tested the unit for the cx. The unit is working as designed. I collected the service call and labor by CC.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Indian Trail, NC 28079

Jeff L.

Job Details: 07/12/2023

Found compressor cutting on and off replaced overload and relay customer said it started cooling then stopped at this time I recommend a compressor and drier filter replacement. Ordered replacement kit for fridge part # WPW10507886Will return next Wednesday 7-19-2023 pm; ordrng 1 WPW10507886 (Compressor kit) and 2 2xframe (2xframe)s

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Indian Trail, NC 28079

Jeff L.

Job Details: 07/12/2023

"Found dryer vent long and pinched. I cut down vent and made a good straight run to the 4 galvanized pipe duct. This home is brand new customer has been here 6 months. I ask if clothes have long dry times and customer said the heavy stuff. I checked operating thermostat,checked safety thermostat,checked the heater, all components were operating normally. I advised the customer that the venting in the home runs up which causes slot of long drying time and other issues. I advised customer the wall cap needs to be checked to see if there is a screen over the 4 exit from wall cap it could be cover with lint and or the pipe in the wall may need to be cleaned out. I advised customer this is a standard practice homeowners have to get into if there dryer vent runs up instead of down. Advised customer to look for dryer vent cleaning companies. I advised customer not to run dryer until venting is checked door and top are getting extremely hot.@"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Charlotte, NC 28270

Jeff L.

Job Details: 07/12/2023

Need to also replace rails as they are missing bearings and hard to maneuver and not wanting the door to shut all the way. Gonna leave brackets with customer so they can be installed with rails. When ordered on first visit was thought it was a assembly thats why they werent ordered then. Will return Wednesday 19th in the am.; ordrng 2 W11265130 (Rails)s

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Charlotte, NC 28226

Jeff L.

Job Details: 07/12/2023

Removed oven from wall Replaced inverter/manager board and reinstalled wall oven ran unit thru test mode all operations are normal. Set microwave to 1 minute heated up a glass of water perfectly. At this time unit is running and checked ok.Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near Charlotte, NC 28277

Jeff L.

Job Details: 07/12/2023

Replaced roller assembly for 3rd rack. Unit ran and checked ok(Call complete)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Clover, SC 29710

Mitch H.

Job Details: 07/12/2023

"Checked and found inside of freezer frosting up. Customer says door gasket has been replaced twice by another company. Gasket appears to be sealing properly. Customer also says unit is not making ice. Ran diagnostics tests 56, 57, and 45. No ice maker errors. Ice maker completed cycle and returned to home position. Actuated valve, valve buzzing but no water going into ice maker. Per Service pointer W10842568 ordering service kit. Also ordering valve and heater.; ordrng 1 W10864519 (Service kit) and 1 WPW10341329 (Valve) and 1 W11226501 (Heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVD5

Near Gastonia, NC 28056

Mark C.

Job Details: 07/12/2023

Unit will not power on due to a lack of voltage to the machine. Instructed customer to contact an electrician to fix the source voltage issue. And if problems are still present we can reassess the situation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newington, CT 06111

Ruben C.

Job Details: 07/12/2023

Replaced control and thermistor checked also heater element checked ok advised cust to give 24 hours had to defrost evap; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, NC 28056

Mark C.

Job Details: 07/12/2023

Customer states unit makes a squealing noise. Found unit to have a metallic grinding coming from the gear case. ; ordrng 1 W11449840 (Trans) and 1 W10721967 (Cam) and 1 W10752187 (Bolt) and 1 W11510461 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Gastonia, NC 28056

Mark C.

Job Details: 07/12/2023

Unit is not spinning due to a seized transmission. ; rqstng P&A on 1 W11454741 (Transmission) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator) and 1 WP3951744 (Agitator)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Gastonia, NC 28056

Mark C.

Job Details: 07/12/2023

Unit has a shorted open outlet thermostat replaced thermostat unit is fully operational.; used 1 WP8577274 (THERMISTOR) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC2

Near Belmont, NC 28012

Mark C.

Job Details: 07/12/2023

Installed new control ran calibration cycle unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Springfield, MA 01118

Roger R.

Job Details: 07/12/2023

Found unit frosted up in freezer again. Ran diagnostics and heater circuit came on and started heating.. will need another new control as this appears defective.; ordrng 1 W11212392 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Longmeadow, MA 01106

Roger R.

Job Details: 07/12/2023

"Found unit erratic temperatures. Recommended changing main board and ui board on front of dispenser. Sr7736836144 ; ordrng 1 W11664342 (Control, elec) and 1 W11574766 (Panel, ui)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4027EW0

Near Longmeadow, MA 01106

Roger R.

Job Details: 07/12/2023

Found unit had bad idler pulley. Replaced and checked. Okay. ; used 1 279640 (IDLER PULLEY) from stock

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/12/2023

"Checked over unit and found where heat vent discolored found something had rubbed up against heater venting and it stuck to it leaking a black file on it, cleaned vent and scrapped away melted item ran dryer and checked heat found heater cycling and temps reading in range. Advised customer this area of the dryer will get discolored its where the heat is coming out this is normal on all dryers all functions are working as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/12/2023

"Installed new timer and switch found thermostat had went bad again wile customer was using replaced bad thermostat and cycled unit with cloths, found unit now heating and heat cycling on and off like it should on high heat setting. Let unit run with clothes and all operations are now working to proper specs ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER , used 1 WP3387134 (Thermostat) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/12/2023

Complaint washing machine making an abnormal noise at the beginning of the cycle. And throughout cycle I found drive belt squealing no error codes and fault history no additional noises heard during testing in quick wash cycle or diagnostic cycle. Replaced felt everything working fine. cannot duplicate any other noises. ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Agawam, MA 01030

Mike K.

Job Details: 07/12/2023

"Both sections running too warm. Found Evap cover with layer of frost, removed and Evap clogged with frost, but heater area clear. Section Thermistors pass and defrost thermostat closed. Unit does not have a defrost test in tech sheet. Thoroughly Steamed clear Evaporator and verified connections to heater, Evap fan functioning.Possible a door wasnt closed fully causing excessive frost that unit was unable to recover from. Unit is set to 8 hour defrost cycle.Cs to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Vernon, CT 06066

Amanda R.

Job Details: 07/12/2023

Complaint that jazz board was black and unit started defrosting customer had issue with outlets in kitchen had that resolved it wasnt plugged in when I arrived plugged unit in jazz board came on set temps at recommended and compressor kicked on put water bottle in freezer and explained to wait until that freezes checked outlet it is good customer heard loud noise coming from behind unit top had damper open and close sounds normal

We serviced a

WHIRLPOOL RANGE

Model KSEG700ESS3

Near Vernon, CT 06066

Amanda R.

Job Details: 07/12/2023

Replaced cooktop operation normal

We serviced a

KITCHENAID FREEZER

Model KRFC604FSS01

Near South Windsor, CT 06074

Amanda R.

Job Details: 07/12/2023

Ui and dispenser assembly on left ff door not working reset power to unit checked connections at top of door not getting voltage to door unit is cooling and freezing ; rqstng P&A on 1 W11533213 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Ellington, CT 06029

Amanda R.

Job Details: 07/12/2023

Replaced evaporator heater and thermistor operation normal ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ellington, CT 06029

Amanda R.

Job Details: 07/12/2023

Replaced evaporator heater element set temps at recommended

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB04

Near Tolland, CT 06084

Amanda R.

Job Details: 07/12/2023

Attached pedal t25 Torx screw hole for left side hinge top screw for pedal customer is going to try and get bigger screw but if not we will have to call tech support took picture

We serviced a

WHIRLPOOL OVEN

Model MGT8885XS00

Near West Hartford, CT 06117

Gary V.

Job Details: 07/12/2023

"Arrived and found burner head screws rusted and rotted, attempted to take apart , but screws broke, needs additional parts, customer declined repair. Credit to be issued."

We serviced a

LG REFRIGERATOR

Model LSXS26366S/00

Near Burlington, CT 06013

Ruben C.

Job Details: 07/12/2023

Replaced ice maker advised cust to observe for 24 hours to make ice

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/12/2023

"Installed all new parts and ran machine thew a wash and spin cycle, unit went thew and all operations now working to specs"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Southington, CT 06489

Martino S.

Job Details: 07/12/2023

Unable to separate blower wheel from motor please order part tentative P/A; ordrng 1 W10837240 (Pulley) and 1 W11549461 (Motor) and 1 W10888146 (Housing) and 1 W11596046 (Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Windsor, CT 06095

Gary V.

Job Details: 07/12/2023

"Installed new gasket and main acu, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Tolland, CT 06084

Amanda R.

Job Details: 07/12/2023

Unit cooled down and froze until yesterday pressurized system with 140psi of nitrogen leak in discharge line fixed connection re pressurized system no leaks vacuumed system recharged

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 07/12/2023

"Complaint microwave will not turn on no power to ui no lights. I found monitor fuse open I replaced I found bare wire I taped no additional issues found. ; used 2 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Watertown, CT 06795

Martino S.

Job Details: 07/12/2023

"Check unit as per customer not cleaning, unit fills and motor starts but not pumping motor make loud noise as broken object in pump. Please order part tentative P/A.; ordrng 1 W11416363 (Motor pump assembly)"

We serviced a

WHIRLPOOL WASHER

Model MTW5807TQ0

Near Wilbraham, MA 01095

Roger R.

Job Details: 07/12/2023

Found unit has a bad lid switch assembly. Quoted $59.99 for the switch. Labor warrantied. ; ordrng 1 WP8318084 (DOOR/LID SWITCH)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lincolnton, NC 28092

Mark C.

Job Details: 07/12/2023

Unit makes a rattling noise due to a faulty motor stabilizer bushing. Replaced motor unit is fully operational.; used 1 279827 (MOTOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Charlotte, NC 28210

Jeff L.

Job Details: 07/12/2023

Called Whirlpool tech-support I spoke with Rob told me he has to recommend repair. In order to repair this unit it would need a new tub and a new door assembly basically a complete rebuild. After speaking with Rob I Advise the customer of what tech-support told me his recommendation had to be repair. Customer asked me for whirlpool customer care number he said he wasnt going to wait a week and a half for a dishwasher. At this time Im going to close this ticket again he did not ask me to order any parts.(Call complete)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Salisbury, NC 28146

Vincent O.

Job Details: 07/12/2023

Found dryer will work on all functions except low heat auto. Low heat will cycle heater on once and no more. Order and replace cycling tstat and timer. ; ordrng 1 WP3387134 (Tstat) and 1 W10857612 (Timer)

We serviced a

WHIRLPOOL WASHER

Model MHW8200FW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/12/2023

Washer not powering on. Found 120vac at control. Found no output from control. Tried replacing still not powering on. Needs new UI. Quoted customer they will pass.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lincolnton, NC 28092

Mark C.

Job Details: 07/12/2023

Unit is not draining due to a damaged connector to the drain pump. Repaired wire secured connection unit is fully operational.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/12/2023

Dryer making loud noise. Roller wheels seized. Installed repair kit all checks ok.!; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Tega Cay, SC 29708

Mitch H.

Job Details: 07/12/2023

"Found seal on dispenser door loose and interfering with door closing. Replaced dispenser, tested, operating properly.; used 1 W10861000 (Dispenser) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lincolnton, NC 28092

Mark C.

Job Details: 07/12/2023

Unit makes a rattling noise due to a faulty motor stabilizer bushing. Replaced motor unit is fully operational.; used 1 279827 (MOTOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plainville, CT 06062

Ruben C.

Job Details: 07/12/2023

Checked unit found inner basket off center ordering inner basket gearcase and washplate; ordrng 1 W10752187 (Screw) and 1 W11510461 (Washplate) and 1 W11513243 (Basket) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chicopee, MA 01020

Roger R.

Job Details: 07/12/2023

Installed new heater with new updated harness. Customer also complained of slow ice production. Checked and found filter restricted. Recommend new filter

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/12/2023

Installed new control. Customer to keep a eye on it.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TFB

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/12/2023

Not dispensing cubed. Found solenoid jamming up causing cubes not to dispense needs new. ; rqstng P&A on 1 241675704 (Solenoid)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 07/12/2023

"Technical Service Pointer #: W11401418Wash cycle time is based on several factors such as size and type of load, cycle selection, option selection, household water temperature and pressure, unbalanced load or excessive suds. Some variation in wash cycle time should be expected as the washer adjusts to the specific conditions of the load.time changing from set time to 1 min to done in less than 1 min is normal operation for this machine. No additional issues found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mooresville, NC 28115

Vincent O.

Job Details: 07/12/2023

Installed new wire harness

We serviced a

SUBZERO REFRIGERATOR

Model 632/S-2

Near Northampton, MA 01060

Mike K.

Job Details: 07/12/2023

"Cs had questions on a filter, doesnt have one, icemaker and gasket.Rf gasket is torn, fr looks to be ok, sealing properly.Icemaker had stopped making cubes, then started making them again. Found icemaker jammed with cubes, cleared and cs to monitor.Office to find part number/ price for gasket and icemaker. Collected service call for today."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2255KEB

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/12/2023

Replaced evaporator fan motor and defrost heater. Tested and ran diagnostics. Ensured all functions were functioning properly and all settings were correct. Operating properly.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/12/2023

"Replaced inlet valve. Ran calibration. Tested washer, all functions operating properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Belchertown, MA 01007

Mike K.

Job Details: 07/12/2023

"Unit leaving clothes very wet at end of cycle. F0e5, overloaded, only error in history.Ran self test and in spin unit was banging against side, empty. Leveled unit and same, but less. Suspension tests ok, is some play in basket movement, basket spins freely. Underside of unit looks fine.Hub was loose. Quoted for hub, approved. Replaced hub and recalibrated, went through self test fine. Explained if further issues would be looking at gear case assembly , but repair has definitely made an improvement.; dspstn on spec-tagged invntry: 1 W11417466 CNTRL-ELEC , used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near South Hadley, MA 01075

Mike K.

Job Details: 07/12/2023

"Under 1yr wp warranty, took photo of receipt from Costco.Unit too warm both sections, Evap cover covered in frost., Evap full of frost, defrost leader loose in connection, corrected and put unit into defrost in diagnostics, verified defrost heater working, steamed clear Evap.Advised to watch for any water if unit overflows drain pan"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near South Hadley, MA 01075

Mike K.

Job Details: 07/12/2023

"Broken belt, work up port, replaced with dryer kit. Unit is operating properly; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Middlebury, CT 06762

Jimmy R.

Job Details: 07/12/2023

"Installed new thermostat kit ran dryer and check heater, found unit now cycling heat on and off as designed checked a sensor dry and all operations now workin* to factory specs"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Waterbury, CT 06704

Jimmy R.

Job Details: 07/12/2023

"Checked over unit and found dryer would not come on found timer knob slipping on timer due to timer shaft warn out, tried to fix but shaft is to bad and would not grab onto knob will order new timer, parts tentative due to out of stock advised when part comes in we would call for return visit ; ordrng 1 W11566735 (Timer)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Wolcott, CT 06716

Martino S.

Job Details: 07/12/2023

"Check unit as per customer piece fall off, check found middle spray arm fallen off, reattached spray then ran cycle to check arm secure to specs. Instruct customer on loading racks avoiding objects from hitting arm when unit is in operation."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/12/2023

Installed new main cntrl and touch panel ran unit thew a diagnostics test cycle and all operations working. Ran wash and spin all operations now functioning to factory specs ; dspstn on spec-tagged invntry: 1 W11322905 CNTRL-ELEC

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Thomaston, CT 06787

Martino S.

Job Details: 07/12/2023

"Check unit as per customer complaint unit leaking, check unit found unit no level unit unbalance to the right side. When cycle dispenses water to the bleach cup some of the water runs off to the side not entering the cup to the tub. I level and balance the unit so bleach cup inlet to tub lines up taking all the water to the tub. Ran diagnostic and check all fill cycles operating to specs and unit working correctly."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Bristol, CT 06010

Martino S.

Job Details: 07/12/2023

Check unit as per customer complaint fan runs long after unit finish cycle. Ran diagnostic and check unit working normal and explained to customer vent fan operation normal for drying.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/12/2023

"Replaced heater with new due to old heater grommets not sealing properly, ran wash cycle and unit is washing and all operations now working to specs; used 1 W11537778 (Heater) from stock"

We serviced a

MAYTAG WASHER

Model LAT9416AAE

Near West Springfield, MA 01089

Mike K.

Job Details: 07/12/2023

"Unit is not spinning., motor is running. Found cracked/worn belt.Quoted for belt/labor.; ordrng 1 12112425 (Belt (2))"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Westfield, MA 01085

Mike K.

Job Details: 07/12/2023

"Motor, running, but not tumbling. Found broken belt, idler pulley working fine. Replaced belt and tested on timed dry. Tumbling and heating properly.; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/12/2023

"Removed and replaced motor, blower wheel and clips. Reassembled, tested, dryer operating properly and quietly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2055YEM00

Near Ware, MA 01082

Chris B.

Job Details: 07/12/2023

Replaced all parts and refrigerator working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Charlotte, NC 28262

Robert A.

Job Details: 07/12/2023

"I came to the residence, I was told it was dryer not a washer by the apartment rep. The issue with the dryer was that it did not run. In conclusion I found it thermal fuse bad and replaced it with a TS thermal fuse. I then discovered the dryer does not work after the start button is released. It works fine then stops after the start button is released. They will call in regarding the dryer because Maintenance came while I was servicing the dryer and said the fridge originally assigned is in unit 4112. The fridge is on a dedicated line. I turned on the breaker and the unit worked fine. The outlet has good polarity. I ran multiple load tests in diagnostics (compressor, condensor fan, evap fan, defrost heater & IM harvest). None of them tripped the breaker. Im ordering a new control board to resolve the issue.; ordrng 1 W11566851 (Control board), used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Springfield, MA 01151

Roger R.

Job Details: 07/12/2023

"Found unit has a bad door interlock assy. Quoted 49.99 for part and $239 labor charge. ; ordrng 1 DE96-00414D (Interlock assy, door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mooresville, NC 28115

Vincent O.

Job Details: 07/12/2023

Icemaker would not cycle. Replaced with a new one.

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Springfield, MA 01119

Roger R.

Job Details: 07/12/2023

Installed new control and tested. All okay. Vent came off and was too short. Customer to get new elbows and reconnect venting

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Springfield, MA 01119

Roger R.

Job Details: 07/12/2023

Installed new wash motor/ sump assembly. All okay.

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