We serviced a
MAYTAG WASHER
Model MVWB750WQ2
Near Prospect, CT 06712
Jimmy R.
Job Details: 08/16/2024
"Ran unit and found machine would not drain water out at end of cycle and making noise, checked drain pump and found impeller broken off causing no water to drain. Replaced drain pump and unit is now spinning and pumping water checked all other operations and unit is now working to specs ; used 1 W10536347 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 08/16/2024
"Tested washer and found unit would start then go right to done never locking. Checked strike on lid and found broken off, replaced strike and unit is now wash and working to specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FB2
Near Newington, CT 06111
Ruben C.
Job Details: 08/16/2024
"Checked unit found oven ignitor burned tip replaced ignitor unit is igniting normally heating normally cust did not want knob; dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Wethersfield, CT 06109
Ruben C.
Job Details: 08/16/2024
Replaced ice maker ran test button and ice maker harvested normally cust did not have water supply hooked up to refrigerate advised cust to supply water to unit and give 24 hours to make ice
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 08/16/2024
Customers complaint is washer leaking. Found a hole in drain hose was able to patch but needs new. ; ordrng 1 W11244231 (Drain hose)
We serviced a
KITCHENAID DISHWASHER
Model KUDG25SHWH1
Near Easthampton, MA 01027
Mike K.
Job Details: 08/16/2024
"Unit will not drain, can hear control clicking but not running motor, either looking at control, which is showing out of stock, being 1999 unit likely nla ot pump motor assy.Motor assy is heavily corroded and would require replacement."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Manchester, CT 06040
Jeremy B.
Job Details: 08/16/2024
Received wrong compressor will reorder. ; ordrng 1 Xtratime (Xtra time) and 1 W11736670 (Compressor)
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Middletown, CT 06457
Jeremy B.
Job Details: 08/16/2024
"Washer not spinning. Found belt damaged at the bottom damaging pulleys. Needs new belt pulley, and motor. ; rqstng P&A on 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley) and 1 WH03X29559 (Motor)"
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM06
Near Portland, CT 06480
Jeremy B.
Job Details: 08/16/2024
Freezer not reaching 0 degrees. Fans and compressor running. Capillary tube has a ball of ice build up and only a slight frost pattern. Needs new compressor and system leak checked. ; rqstng P&A on 1 W11557671 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Portland, CT 06480
Jeremy B.
Job Details: 08/16/2024
Installed new extender piece on fill tube and cleared away ice.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/16/2024
Installed new latch and strike and tested complete; dspstn on spec-tagged invntry: 1 W11307244 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Vernon, CT 06066
Amanda R.
Job Details: 08/16/2024
"Customer states been working fine since last tech was there installed suspension lid is broken on left side ; rqstng P&A on 1 W10843824 (Lid), dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , states that autho needed"
We serviced a
JENN-AIR COOKTOP
Model JIC4530KB01
Near South Windsor, CT 06074
Amanda R.
Job Details: 08/16/2024
Complaint using center burner boiling water and smelt plastic burning smell boiled water on that burner and rear right burner couldnt duplicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Tolland, CT 06084
Amanda R.
Job Details: 08/16/2024
Hook for removing filter fell off filter housing reattached showed customer how to remove and put water filter back in
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS03
Near South Windsor, CT 06074
Amanda R.
Job Details: 08/16/2024
A couple weeks ago sparking from top wave guide cover still heating and customer still using quoted for new cover and labor
We serviced a
ELECTROLUX REFRIGERATOR
Model LFFH2067DW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 08/16/2024
"Plugged freezer in. Checked and found compressor buzzing loudly. Unplugged, checked compressor, found it shorted internally. Would need compressor replaced. Quoted customer for repair and saved estimate. Customer declined repair and said she would purchase new. Collected for service call on cc."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Stafford, CT 06076
Gary V.
Job Details: 08/16/2024
Inspected and found discoloration and rust on door panel. Will submit estimate to see if it would be covered. Saved estimate in computer for the quote if not covered.; ordrng 1 W11461693 (Stainless panel door)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Springfield, MA 01129
Chris B.
Job Details: 08/16/2024
"Complaint that the unit is not draining properly. Found error code F9E1 long drain. Ran diagnostic cycle and drain and lid lock working normal but in normal cycle none are responding. Tried drain and spin, quick and normal and will not start. Did hard reset and only spin and drain wound respond. No blockage in the pressure hose. Control Board not responding to any wash cycles. Will order control board and main harness as backup.; ordrng 1 W11513246 (Control Board) and 1 W11643701 (Lower Harness Wire)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Belchertown, MA 01007
Chris B.
Job Details: 08/16/2024
"Complaint that the middle drawer the food is freezing. Found damper and fan motor working fine thermistor reading normal. Will order control board and thermistor kit. ; rqstng P&A on 1 5304531885 (Control Board) and 1 5303918850 (Thermistor Kit), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belchertown, MA 01007
Chris B.
Job Details: 08/16/2024
Replaced all parts and washer running normal. Ran two diagnostic cycles and all tested great.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS3
Near Belchertown, MA 01007
Chris B.
Job Details: 08/16/2024
Complaint that the dishwasher is not showing any signs of power. Found no power to the unit. Verified and the breaker is GFCI. Resettled the breaker and unit running properly. No leaks detected.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Granby, MA 01033
Chris B.
Job Details: 08/16/2024
Complaint the the dishwasher is beeping and wont stop. Found float switch activated. Ran diagnostic to verify for leaks and all normal. Found water in the drip pan. Cleared it all and unit running normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTB00
Near Mount Holly, NC 28120
Ryan S.
Job Details: 08/16/2024
"Customer complained of leak and doir not closing. Found drain line clog with ice. Defrosted issue . No leak now. Found bottom hinge damaged, ordering bottom hinge. Informed customer office will call when part comes in. ; ordrng 1 W10215063 (Hinge) and 1 2211158 (Hinge part)"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 08/16/2024
"Customers complained unit water doesnt work, unit valve sticking, no debris on city water. Replaced valve from ts . Ran quick wash. Unit filled and started washing."
We serviced a
LG RANGE
Model LRE30453ST/01
Near Northampton, MA 01060
Mike K.
Job Details: 08/16/2024
"Rf burner is on whenever plugged in, digital control board for burners. No shorts seen on burners/wiring. Bake not getting to temp, 15 ohms on heater. Only getting 1/2 voltage to bake. Separate board for bake/broil relays.Repair would require control/burner u/i and oven relay board.Main control LGE6871W1N002E showing as out of stock and is ~a $550 partRepair denied, collected for service call."
We serviced a
WHIRLPOOL DISHWAHER
Model KDTE234GPS1
Near Longmeadow, MA 01106
Gary V.
Job Details: 08/15/2024
"Installed new wash pump and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Enfield, CT 06082
Gary V.
Job Details: 08/15/2024
"Inspected and found voltage supply to washer with reverse polarity and also found unit not agitating but spinning, ohmed motor and windings tested closed, unit needs timer and pressure switch. Quoted and she will call."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Suffield, CT 06093
Gary V.
Job Details: 08/15/2024
"Inspected and found tub wobbling on shaft of Gearcase, and shaft of Gearcase bent, will submit estimate.; rqstng P&A on 1 W10752719 (Basket) and 1 W11454734 (Gearcase), states that autho needed"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS21
Near Bolton, CT 06043
Amanda R.
Job Details: 08/15/2024
Replaced all three controls
We serviced a
WHIRLPOOL DRYER
Model MED5630HW0
Near Bristol, CT 06010
Ruben C.
Job Details: 08/15/2024
Replaced control roller kit and thermistor tested operation normal heating normally now ran diagnostics normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt311fzdw06
Near Charlotte, NC 28210
Mitch H.
Job Details: 08/15/2024
Refrigerator is located in Southminster retirement facility in resident apartment. Top mount refrigerator with add on ice maker. Maintenance said first ice maker they installed was not the correct one and that connection was forced together. Maintenance got and installed correct ice maker but connection damaged. Ice maker will cycle but no power going to valve. Customer says they are not going to repair and will replace refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mooresville, NC 28117
Jenn F.
Job Details: 08/15/2024
Complaint condensation builds up on the top of the freezer gasket and leaks onto the floor. Called whirlpool techline sr# 7739720927. Will need to add 2 gaskets to the freezer gasket. Order part. ; ordrng 2 W11159728 (Gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Bessemer City, NC 28016
Ryan S.
Job Details: 08/15/2024
"Installed compressor and inverter board. and pulled vacuum, charged unit. Verified proper frost pattern. Verified proper operation. Informed customer to give 24hr for total cool. 48 for ice."
We serviced a
GENERAL ELECTRIC RANGE
Model PB935YP5FS
Near Attleboro, MA 02703
Aimee Z.
Job Details: 08/15/2024
"I called customer to turn on her oven to 350 and put her meat probe in oven . took a photo of what shes trying to take readings with.Took photos of temps on her meat probe. Top was 352 low was 332. She thinks now the low is to low. Top temp is 352. I find the temps are good and is calibrated, if I bring temps up or down she not going be happy. Highest reading on her meter is perfect 352.She doesnt understand it will fluctuates and thinks it should only fluctuate 5 degreeSo I asked what do you want me to do . she says a new stove I explained I cant do that explained temp are good if I go higher it will be to hot And left temps as they were.I said calibration is in the owner manual something a customer can do.Its either to high now to low took photo of temps she took top 352. Low 332First to high then to low and she say look you dont know what your doing. I said noI cant because your yelling and left.Called Jeff"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Charlotte, NC 28210
Mitch H.
Job Details: 08/15/2024
Tested and found refrigerator operating and cooling properly at time of visit. Based on customer description and Service Pointer W11512008A. Ordered ACU. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11455229 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlotte, NC 28278
Mitch H.
Job Details: 08/15/2024
"Tested and found grinding noise coming from cam. Removed and replaced cam and actuator. Reassembled, tested, washer operating properly and quietly.; used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Clover, SC 29710
Mitch H.
Job Details: 08/15/2024
"Complaint listed on ticket was for the old dishwasher, a GE. Issue on the Maytag is leaking. Checked and started dishwasher in normal cycle. Found leak coming from left bottom seam in tub. Ordering tub. Advised customer that tub would ship directly to them and they would need to inspect for damage and call to schedule.; ordrng 1 W11409866 (Tub) and 1 2Xtime (2X time)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN3W
Near Clover, SC 29710
Mitch H.
Job Details: 08/15/2024
"Tested washer, set to drain and spin. Washer spinning properly with no issues. Ran Speed wash cycle, operating properly. Unable to duplicate complaint. Customer says the issue is intermittent and only happens on normal cycle. Based on customer description, requesting P&A for control board. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 WH22X36498 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Mooresville, NC 28117
Jenn F.
Job Details: 08/15/2024
On arrival bottom half lights not working and the fan not coming on after the parts were replaced last time. Found a connection not plugged in. Plugged in. Lights all work. Ran diagnostic Ff fan and thermistors are working fine. Per customers thermostat in fridge temp dropped 12 degrees in about 5 minutes before the unit went into defrost. Customer will call back tomorrow to confirm temps regulated to normal. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Warren, MA 01092
Chris B.
Job Details: 08/15/2024
Complaint that the washer is not cycling correctly. Found error code F7E3. Found bad actuator. Replaced part and unit running normal. Unit under warranty after verifying the model number and serial status. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 08/15/2024
Office asked to add model
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Clover, SC 29710
Mitch H.
Job Details: 08/15/2024
"Confirmed purchase and took picture of receipt. Checked and inspected, found ice door not sealing completely allowing warm air infiltration. Causing condensation and ice buildup in freezer compartment. Ordering ice door. Checked part availability and scheduled return for 8/22 AM.; ordrng 1 W11678832 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Simsbury, CT 06070
Gary V.
Job Details: 08/15/2024
Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bloomfield, CT 06002
Gary V.
Job Details: 08/15/2024
"Inspected and unit became unleveled and adjusted levelers and ran auto test, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Windsor, CT 06095
Gary V.
Job Details: 08/15/2024
"Inspected and found broken lid lock, replaced with new lid lock and cycle tested fine.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Watertown, CT 06795
Jimmy R.
Job Details: 08/15/2024
"Chcked over machine and found no cooling in both sections unit had slowly started to get warmer and warmer, tested compressor and found running and pulling very little heat checked for leaking and no frost pattern, removed filter drier and filled unit to check for leaking wile pressurizing found unit leaking from condenser, repaired condenser line and replaced compressor and coupler charged unit with 4.6 oz 134a and unit is holding pressure reading -4 in freezer. All functions working to specs ; dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Wolcott, CT 06716
Jimmy R.
Job Details: 08/15/2024
"Ran unit and found when tumbling dryer would make a loud clicking noise coming from back of machine, pulled unit and found everything on Cabinet perfect. Removed drum and found rollers making noise due to faulty replaced roller kit with idler and lubed ran a cycle and unit is now running to proper specs ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 08/15/2024
"Checked over unit and found freezer building ice on cabinet floor ice forming all over food and door, removed all bins and found drain plugged causing water to back up and freeze placed unit into a defrost cycle and found thermistor shorted, replaced thermistor malted ice and also found condenser coils packed solid and condenser super hot due to not breathing, cleaned and advised customer. Chcked cooling and unit is now working and defrost to factory specs ; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mooresville, NC 28117
Jenn F.
Job Details: 08/15/2024
Replaced the defrost heater. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 08/15/2024
"Installed new Gearcase,clutch,stator and rotor ran machine thew a wash and spin checked all operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near East Longmeadow, MA 01028
Chris B.
Job Details: 08/15/2024
Complaint that refrigerator is making a loud noise all the time and theres ice buildup in the freezer side. Found ice buildup in the evaporator fan causing it to stop blowing. Found bad water line to IM creating the ice buildup. Will order parts for a return visit.; ordrng 1 W11700250 (Ice Maker) and 1 W11645360 (Chute) and 1 W10861184 (Clamp) and 1 4387491 (Insert) and 1 4387491 (Water Tube)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ6
Near Springfield, MA 01108
Chris B.
Job Details: 08/15/2024
Complaint that the side left panel is dented and customer noticed that the rear right burner knob can be turned without the push and is a big concern for them found bad left panel and right rear valve burner. Will order parts for a return visit.; ordrng 1 W11509687 (Rear Right Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Springfield, MA 01104
Chris B.
Job Details: 08/15/2024
Replaced parts and door sliding properly.
We serviced a
KENMORE REFRIGERATOR
Model ="10651789413"
Near Springfield, MA 01129
Chris B.
Job Details: 08/15/2024
Complaint that the IM is not making ice. Found bad water filter and no water flow. Once removed the filter water flow is normal. Mentioned will change the filter and let it cycle. Mentioned to the customer if IM fails to call again. IM cycled ok but without proper water flow wouldnt get any ice. Collected trip fee.
We serviced a
JENN-AIR REFRIGERATOR BOT
Model JF42NXFXDE
Near Matthews, NC 28105
Jonathan J.
Job Details: 08/15/2024
"I found unit had been serviced prior by a different company at some point in its life as there was a process tube already installed. I charged unit with 250 psi of nitrogen for 25 minutes. No leaks found I went through and put unit in a vacuum for 15 minutes, no leaks found in vacuum either I suspect leak had occurred as there was a ton of pressure in it when I removed orifice Schrader valve. I believe unit has been sucking in air from the low pressure side from the suction tube process tube. Schrader valve was loose prior to removing. Reser is not needed at this time. Neither is evaporator unit on the freezer is producing a full frost pattern going all the way down as of now after charging unit with refrigerant. Fresh food evaporator also producing a full frost pattern as well. unable to get a full model and serial number as model and serial number tag are both missing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near East Windsor, CT 06016
Gary V.
Job Details: 08/15/2024
"Inspected and found evaporator fan motor not running, will submit estimate and call.; rqstng P&A on 1 WPW10464673 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Stafford, CT 06076
Gary V.
Job Details: 08/15/2024
"Inspected and found chunk of ice blocking the icemaker, cleared ice and cycle tested fine. Please allow 24 to 48 hours for ice production."
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS22
Near Belmont, NC 28012
Ryan S.
Job Details: 08/15/2024
"Upon arrival customer wanted to see part I had. , she says she already had that part and didnt want to repair, informed customer I cant show her or work on anything without the quoted charge $223(labor plus part cost) , she denied repair . collected trip fee.; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Belmont, NC 28012
Ryan S.
Job Details: 08/15/2024
"Customer complained of noise in refrigerator section, said she has intermittent issue with dispenser. Found valve is vibrating, customer doesnt have high water pressure, removed filter and issue stopped. She says issue starts again, will replace valves on return call. I firmed her issue is usually from issues with water pressure. Issue isnt with switch or dispenser, signal isnt interrupted.; ordrng 1 WRS588FIHZ06 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gastonia, NC 28054
Ryan S.
Job Details: 08/15/2024
Customer complained maker not working. Found icemaker is working and producing ice but dispenser is not working due to ice being in cops found dispenser door not closing all the way intermittently ordering dispenser assembly scheduled. Return call for.8-21-24 am ; ordrng 1 WPW10577864 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Denver, NC 28037
Ryan S.
Job Details: 08/15/2024
"Customer complained connect fan not working, he found the blade was stuck and freed it up but now it cuts on and off. Confirmed complaint, found issue is at board, voltage keeps drooping from board intermittently. Scheduled return call for 8-21-24am. Left connect fan that was pre-Id w customer. ; ordrng 1 W11548749 (Control board)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Southwick, MA 01077
Mike K.
Job Details: 08/15/2024
"Unit is under 1yr wp warranty per receipt, took photo. Unit is getting F5e1 error for inverter. Built in microwave, hard wired. Long enough to pull out and set on floor. Inverter is under plastic in wave guide area, but inverter preordered was incorrect Ordered correct inverter and office to contact cs to schedule return.; ordrng 1 W11578579 (Inverter), dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Denver, NC 28037
Ryan S.
Job Details: 08/15/2024
"Returned to install new magnetron and door kit. Installed parts. Ran unit to test function using cup of water test. Verified proper operation, showed customer hot water."
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Meriden, CT 06450
Jimmy R.
Job Details: 08/15/2024
"Checked dryer and found door not closing properly, found door hitting bottom of cabinet when trying to close also hitting lint screen. Checked hinges and found bent down causing door issue straightened hinges and cleaned vent shoot due to screen hitting, closed door and unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Meriden, CT 06450
Jimmy R.
Job Details: 08/15/2024
Installed all new fan parts and ran unit checked keening fan found fan now spinning properly and all functions working to specs
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Plainville, MA 02762
Aimee Z.
Job Details: 08/15/2024
Found cant read the ui missing part of number; rqstng P&A on 1 W11583883 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/15/2024
Installed valve harness with suspension tested a spin complete
We serviced a
LG DRYER ELECTRIC
Model DLE1101W
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/15/2024
Cust thought we were a vent cleaning company Tested dryer with wet towel set normal load high heatRan and never shut off.Advised to have vents clean first if problem give us
We serviced a
WHIRLPOOL DRYER
Model WED90HEFW0
Near Franklin, MA 02038
Aimee Z.
Job Details: 08/15/2024
F4e3. Restricted air flowF4e4. L2 voltage errorF2e1. Stuck key padTested voltage good Ran diagnostics found a f1 e1Needs control brd.Cant test past have 120 blue and black to motor wont run clicksMight need motor alsoCust buying new
We serviced a
SAMSUNG M/W OTR
Model ME21K7010DG
Near Bellingham, MA 02019
Aimee Z.
Job Details: 08/15/2024
"Found not heating needs come down over a range.Needs mag and diode, capThere three bulliton on not heatingFound the mag NLANeeds 2 people ; rqstng P&A on 1 DE91-70063D (Diode) and 1 DE96-00269A (Cap) and 1 DE94-02754A (Mag), states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Coventry, CT 06238
Amanda R.
Job Details: 08/15/2024
"Still randomly stopping in cycle ordering controls ; rqstng P&A on 1 5304531745 (Control) and 1 5304517207 (Control), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Stallings, NC 28104
Jonathan J.
Job Details: 08/15/2024
"Complaint dryer making a rattling noise, grinding noise louder than the TV. I found blower wheel is rubbing when it gets hot. No cracks in the wheel that are visible was able to duplicate issue. Lower wheel is seized onto motor shaft cannot remove. Will have to break blower wheel or cut shaft of motor off. Im also ordering idler component kit as well. Will replace all at the same time.; ordrng 1 4392067 (Kit) and 1 W11549461 (Motor) and 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz10
Near Monroe, NC 28110
Jonathan J.
Job Details: 08/15/2024
Complaint center bin fell off of track. Cannot get back on the track. I found complaint was true. Showed customer how to properly reinstall bin into track as this bin is a pain to get back into the track. Advise customer on weight limitations of the bin as well. No further issues found with refrigerator or reported by customer. Bins and shelving units are Hable under warranty past 30 days.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Plainfield, CT 06374
Amanda R.
Job Details: 08/15/2024
Replaced all four suspension rods
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Brooklyn, CT 06234
Amanda R.
Job Details: 08/15/2024
Complaint that Ui beeps randomly when doors are not open and digital display is pixilated ; rqstng P&A on 1 W11095783 (Endcap) and 1 W11664671 (Ui) and 1 W11394709 (Facia) and 1 W11455378 (Mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, CT 06239
Amanda R.
Job Details: 08/15/2024
Put extension tube on fill tube for ice maker on rear wall in freezer and inside the trough zip tied and put perma gum around the tube on the rear wall
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mooresville, NC 28115
Jenn F.
Job Details: 08/15/2024
Replaced the control board. Calibrated the control board. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killingly, CT 06239
Amanda R.
Job Details: 08/15/2024
Belt broken replaced belt and pulley tested operation normal ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW4
Near Agawam, MA 01030
Mike K.
Job Details: 08/15/2024
"Water frozen in bottom of freezer, clogged drained. Steamed clear and draining fine ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IL02
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 08/15/2024
need rivet gun to complete repair. ; ordrng 1 Rivetgun (Rivet gun)
We serviced a
WHIRLPOOL RANGE
Model JES9800AAS
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 08/15/2024
Oven giving F9E3 checked wires at control and they secure. Needs new door latch. Door latch NLA.
We serviced a
MIELE WASHER
Model MVW7232HW1
Near East Hartford, CT 06108
Jeremy B.
Job Details: 08/15/2024
Installed new parts ran self test all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Hartford, CT 06120
Jeremy B.
Job Details: 08/15/2024
Quoted customer they said they have a service contract will contact them to dispatch a ticket.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW07
Near Manchester, CT 06042
Jeremy B.
Job Details: 08/15/2024
Installed new control box all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, CT 06066
Jeremy B.
Job Details: 08/15/2024
Installed new parts and ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP
We serviced a
FRIGIDAIRE COOKTOP
Model LFEF3054TFT
Near Killingly, CT 06239
Amanda R.
Job Details: 08/15/2024
Replaced cooktop tested burners all working
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Pomfret, CT 06259
Amanda R.
Job Details: 08/15/2024
Tub came cracked for the third time took pictures
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near York, SC 29745
Mitch H.
Job Details: 08/15/2024
"Disassembled dryer. Removed and replaced dryer drum, door assembly and hinges. Reassembled, tested, dryer operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF01
Near West Springfield, MA 01089
Mike K.
Job Details: 08/15/2024
"Complaint of not making ice. Icemaker replaced month ago. Temps are good, 1 said in fr, 38 in rf. Icemaker stimuli mid cycle, cubes half way out. Torn door gasket. Replaced icemaker and ordering gasket.Office will contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 W10830055 (Gasket) and 1 WPW10287601 (Gasket)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Springfield, MA 01151
Mike K.
Job Details: 08/15/2024
"On arrival for sealed system job pulled unit out and removed unit cover. Unit is infested with roaches. Verified with Randy that it voids warranty and we will not work on. Cs doesnt speak English, they called daughter who does and relayed information to cs."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 08/15/2024
Complaint not cooling in the fresh food section freezer zone is -10?. Complaint true I found freezer evaporator. Frozen over. checked heating element is fine. Food section is getting cold now. After defrosting evaporator core. Was flashing 64? without changing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28277
Jonathan J.
Job Details: 08/15/2024
Replacement control tested operations no further issues found at this time. Everything is now working properly.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 08/15/2024
"F0e5 f0e3 I found suspension has excessive bounce unit constantly going out of balance. I found slider has come apart underneath washing machine and I found temperature sensor on water inlet valve is thinks that the water temperature is 1000? coming out of the cold water/hot water sensors out of range. Unit will need main control board and user interface, suspension rods slider kit and water inlet valve assembly to fix office to call customer when parts all come in after everything has been authorized; rqstng P&A on 1 W11130359 (Suspension kit) and 1 W11165546 (Valve) and 1 W10734521 (Slider), dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2444SA2A
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/15/2024
Complaint all lights will flicker on user interface sometimes it will fill up water. Sometimes it will not sometimes lights will not even turn on when start button is pushed. I found upon arrival. Everything is working properly. Cannot duplicate customers complaint wash. Motor is working. Drain pump is working all lights are turning on at the start of cycle no Fault codes. I suspect main control issue is occurring randomly. customer declined repair today as everything is working fine if we come back order and replace main control.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN1RS
Near Lancaster, SC 29720
Jonathan J.
Job Details: 08/15/2024
Complaint dryer making loud grinding noise as soon as power is turned on. I found blower wheel has come apart from drive motor shaft customer states that this is the second time this issues occurred first time someone came in here and adjusted something and was out really quickly. Blower wheel appears to have glue on it potentially from previous company attempting to repair.; ordrng 1 WH03X32157 (Motor) and 1 WE16X33977 (Blower wheel) and 1 WE03X29704 (Belt) and 1 WE02X29717 (Nut)
We serviced a
BOSCH DISHWAHER
Model SHEM78W55N/11
Near Norfolk, MA 02056
Aimee Z.
Job Details: 08/15/2024
Installed new drain pump and ran cycle and drain complete
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near New Hartford, CT 06057
Ruben C.
Job Details: 08/15/2024
Checked unit found terminal block burned used terminal block kit installed tested operation ; used 1 279320 (TERMINAL BLOCK) from stock
We serviced a
KITCHENAID DISHWAHER
Model KDPE234GPS0
Near Canton, CT 06019
Ruben C.
Job Details: 08/15/2024
Checked unit found unit not washing sump motor not starting replaced wash motor tested operation normal ran cycle normal; used 1 W11665769 (Wash motor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Canton, CT 06019
Ruben C.
Job Details: 08/15/2024
Checked unit not draining checked at pump no voltage to pump checked at control no voltage to pump from board ordering control ; ordrng 1 W11646927 (Control)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Avon, CT 06001
Ruben C.
Job Details: 08/15/2024
Replaced panel and control tested normal but new panel has damage reordering panel didnt notice until I was half way unit is functioning for now; ordrng 1 W10915661 (Panel)