Service History 96

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Northbridge, Massachusetts 01588

Glenn

Job Details: 10/09/2025

Lower doors seal screws will not remain in place keep coming out and getting caught in the filter. The screws the holes go in on the inner door are elongated from over tightening will need to order the inner door for repair. ; ordrng 1 W11559689 (Inner door)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS00

Near Douglas, Massachusetts 01516

Glenn

Job Details: 10/09/2025

Installed control board for defrost failure tested all OK at this time

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Warren, Massachusetts 01092

Chris B.

Job Details: 10/09/2025

Replaced part and unit running normal.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/09/2025

Returned to install power chord /harness. Installed part and plugged unit in. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/09/2025

Customer complaining dispenser is not working. Unit is making ice found door switch not working. Replaced freezer door switch. Dispenser not working verify proper operation.; used 1 W11396033 (LIGHT SWITCH) from stock

We serviced a

JENNAIR REFRIGERATOR FDB

Model JF42NXFXDW01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/09/2025

Complaint freezer still frosting up have to chip away. The ice and frost and snow I found door is not sucking itself closed advise customer unit definitely door slides may also need the door itself. Door is no longer available. Customer is going to debate whether or not they want to replace just the door slides and see if it fixes it or not will need helper to realign doors if customer decides to slides liner is also starting to split as well between fresh food section and freezer section has a crack starting to occur no water leaking issue is all due to air leak.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/09/2025

Complaint not draining not start button intermittently working I found I had to close door and press on door to get unit to drain will need ui control latch and drain pump. ; ordrng 1 WPW10348269 (Pump) and 1 WPW10653840 (Latch) and 1 W10906430 (Control) and 1 W10898448 (Ui)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Ludlow, Massachusetts 01056

Mike K.

Job Details: 10/09/2025

Replaced control and ran diagnostic cycle fine

We serviced a

WHIRLPOOL WASHER TL

Model MVW6230RHW3

Near Wilbraham, Massachusetts 01095

Mike K.

Job Details: 10/09/2025

"Replaced lid lock. Ran diagnostic cycle and completed test fine. Explained to cs what was replaced and apologized that we were not able to replace brace that had surface rust on it. She said it was her understanding that this repair would rectify it. Talked to her about hew washing method and she puts vinegar into the bleach tray lol n front corner where rust has started. She did that to clean the machine. I advised to not put vinegar in there, that would be the cause of the rusting. Explained the unit does have a clean washer cycle, which is advised to use Affresh cleaner. If determined to use vinegar, I suggested to pour directly into tub and to not use much."

We serviced a

GE RANGE

Model JB250DF5BB

Near Springfield, Massachusetts 01109

Mike K.

Job Details: 10/09/2025

"Rf front burner not working, in testing it is heating, but can hear crackling at the switch. Quoted for switch/labor. Accepted. Collected in full via check; ordrng 1 WB24T10025 (Rf infinite switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 10/09/2025

"Complaint of water in bottom of unit at end of cycle, not cleaning well. F7e1 only error in history.Ran diagnostic cycle, filled and wash motor running, spray arm not moving clogged. Suds build up in unit. Verified heating element working.Ordering lower and mid spray arm assy. Ordering sump assy. Office to contact cs when parts come in to schedule return.; ordrng 1 WPW10319027 (Lower spray at arm) and 1 W10872845 (Filter) and 1 WPW10317197 (Upper spray arm) and 1 WPW10340683 (Manifold) and 1 W11025157 (Sump assy)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Glocester, Rhode Island 02814

Lee

Job Details: 10/09/2025

"Special Project S153EBCustomer states unit continues to drainConfirmed issue found 3-1 error message, replaced control, calibrated tested okay; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 10/09/2025

"Checked and tested. Confirmed lid lock bad. Disassembled, removed and replaced lock. Reassembled, tested, all now operating properly.; used 1 W11513248 (Lid lock) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model krfc300ess01

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/09/2025

"Disassembled, removed and replaced water valve and filter head. Reassembled and reinstalled filter. Tested, filter seated correctly and dispenser operating properly with no issues."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/09/2025

"Tested and ran diagnostics. No stored error codes. Ran component tests, found condenser fan loud and vibrating. Checked compressor, has proper amp draw and seems to be operating properly. Ordering condenser fan and control. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11760134 (Control) and 1 W11758876 (Condenser fan)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS07

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/09/2025

"Installed compressor, charged unit found no leaks, tested okay; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near West Bridgewater, Massachusetts 02379

Aimee

Job Details: 10/09/2025

Water has been fixed and drain secured Addd new water valve and ran diagnostics Had some drips when replaced no water leaks complete

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 10/09/2025

Found washer stuck in a cycle fills when drain and spins . Also lock doesnt always lock upWasher works if run dianostics and locks up .Needs encoder and control with new latch Woks in quick washUsed ts latch day before ; ordrng 1 W11675700 (Decoder) and 1 W11675701 (Control) and 1 W11670519 (Latch)

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFF2258FEZ05

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 10/09/2025

"Installed lightFoundry both door different on French ordered left instead of right .Installed left needs right; ordrng 1 W10830162 (Right gasket), states that autho needed"

We serviced a

MAYTAG WASHER FL

Model MHW6630HC3

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 10/09/2025

Installed latch control and shocks and pressure sensor .Ran load with towels and spun complete

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Plympton, Massachusetts 02367

Aimee

Job Details: 10/09/2025

"Found the filters in the valve clogged ,found housing had broken piece on and would leak swapped out the valves and tested complete"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Plympton, Massachusetts 02367

Aimee

Job Details: 10/09/2025

Installed new control and ui . Ui isnt working correctly says a wash is 9 hours.Neds to reorder uiSaid sticker of hand written service on it ; ordrng 1 W11591400 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Wareham, Massachusetts 02571

Aimee

Job Details: 10/09/2025

Flow water real slow at dispenser Cust replaced to a SS line and replaced the water filter no change .Flow to hose good has piercing valve on water Replaced water valve and found still slow .Ordering filter housing ; ordrng 1 W11162042 (Filter housing)

We serviced a

MAYTAG WASHER TL

Model MVW5035MW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/09/2025

"Complaint washing machine will not spin out laundry. Found error codes F0e5 out of balance load detected, unable to balance load out after multiple attempts automatically and f0e3 overloaded washing machine detected overweight capacity detected. Advised customer on proper loading procedures of loading machine and loose mounds, not coiling laundry up and not dumping a basket directly into machine. Advised customer to use the plus pattern and load machine loose heaps/ balls around the outside edge to half or 3/4 capacity. No issues found with washing machine. washing machine spinning just fine filling with water perfectly fine and agitating perfectly fine washing machine going through all speed cycles from low medium and high perfectly fine drain pump is working with no issues And no control board error codes detected by control. Install an instruct fulfilled."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB329DMBM00

Near Warwick, Rhode Island 02889

Lee

Job Details: 10/09/2025

"Customer states unit freezer door hard to open confirme dissueFound slides bearing have fallen out, replaced both slides. Tested okay"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Manchester, Connecticut 06042

Gary V.

Job Details: 10/09/2025

"Inspected and found f6e2,f2e1 faults for communication between Ui and control board, will order parts and call for return date.; ordrng 1 W11195970 (Main acu) and 1 W11135393 (Ui panel) and 1 W11199207 (Harness connection)"

We serviced a

WHIRLPOOL RANGE

Model MFGS4030RW0

Near Manchester, Connecticut 06042

Gary V.

Job Details: 10/09/2025

"Concern center burner not igniting, inspected and found center oval burner head warped and not allowing electrode to ignite burner hole, will order part and call for return date.; ordrng 1 W11475513 (Center oval burner head)"

We serviced a

KITCHENAID WINE CELLAR

Model KUWS24RSBS14

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 10/09/2025

"Inspected and found no cooling, unit has evaporator leak due to corrosion, parts show nla."

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/09/2025

"I replaced all previously ordered parts, motor assembly, and all associated parts that go with motor. Tested operations no abnormal noises being heard at this time everything working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/09/2025

"Removed and replaced compressor, dryer and access valve. Charged with nitrogen to 250psi, checked for leaks, none found. Allowed to sit under pressure for 2 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes. Weighed in correct charge 53g of R600A. Compressor operating and cooling properly.; used 1 R600a (R600a) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near East Providence, Rhode Island 02916

Lee

Job Details: 10/09/2025

"Special Project S153EBCustomer states unit continues to drain, confirmed issue found error message for pressure sensor, replaced control board, calibrated unit. Tested okay.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC300ESS07

Near Providence, Rhode Island 02908

Lee

Job Details: 10/09/2025

"Customer states unit not cooling both sections, confirmed issue found poor frost pattern , need to return with evaporator and compressor, unit under extended SS warranty Thursday pm; ordrng 1 W11598433 (Evaporator) and 1 W11727250 (Compessor) and 1 W11504445 (Coupler) and 1 W11504450 (Coupler)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5020SW0

Near North Providence, Rhode Island 02911

Lee

Job Details: 10/09/2025

"Customer states unit making noise during agitation and spinConfirmed issue, found piece of metal caught in motor cover, removed and tested okay"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Hartford, Connecticut 06112

Gary V.

Job Details: 10/09/2025

Helper ticket. See other ticket for notes.

We serviced a

WHIRLPOOL WASHER TL

Model WET4027EW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/09/2025

"Inspected and found broken lid switch, replaced with new switch and cycle tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 10/09/2025

"Somehow, I ordered the wrong part. It is missing a terminal for the buzzer installed part for temporary fix order additional part. ; ordrng 1 WPW10117655 (Start switch), dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/09/2025

"Complaint that the washer would stop and any given moment. No error codes present. Ran two diagnostic cycles and found no issues. Ran a quick wash and unit after agitating it fill up way too much, when starting the draining would drain almost all the way and ended the cycle too early. A little bit of water was left at the bottom. When powering the unit up again the washer did drain the rest out. Found no broken wires on the drain side nor control. Blowing through the pressure hose is free from debris. Pressure hose is not kinked nor plugged. Will order control.p and suspension due to one side is a bit softer.; rqstng P&A on 1 W11624943 (Control Board) and 1 W11400156 (Suspension.)"

We serviced a

FRIGIDAIRE FREEZER

Model FFFU16F2VW

Near Ware, Massachusetts 01082

Chris B.

Job Details: 10/09/2025

Complaint that the freezer is not cooling properly. Found great air flow on the evaporator and no signs of ice buildup. Start device keeps clicking on and off. Verified compressor and was extremely hot to the touch. Bad compressor. Customer needs a freezer working today and they decided to get another replacement and then call the manufacturer for warranty on the sealed system.

We serviced a

MAYTAG WASHER FL

Model MHW6630HW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 10/09/2025

I left the customer a message about 35 minutes ago and I will be there shortly. The work order said the door would be unlocked at the stop nobody home and the door is locked. We are unable to reach the customer. I tagged the door yet again.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Worcester, Massachusetts 01605

Glenn

Job Details: 10/09/2025

Found cam grinding needs new cam kit. Normally I have this part but my truck stock has not been replenished. Will need to order part ; ordrng 1 W10721967 (Cam)

We serviced a

MAYTAG WASHER FL

Model MHW6630HW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 10/09/2025

We serviced a

KITCHENAID REFRIGERATOR BO

Model KRMF706ESS05

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 10/09/2025

Complaint that the ice maker is making no ice. Found very small ice cubes in the tray. Ran IM diagnostic cycle and tested normal. Ran fill test and very little amount of water filled. Removed water filter and IM filled up properly. Mentioned to the customer to replace the water filter. Error codes present E5 due to small ice trapped in the IM bin not letting it fully cycle. Unit working normal.

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC3

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 10/09/2025

"Customer had purchase receipt ran diagnostics . F0e2 error, found faulty drain pump. Replaced drain pump from pre id ts. Ran unit and verified proper operation."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/09/2025

"Inspected and found broken return wire from drain pump to control board at hinge point causing fault and intermittent drainage, jumped out harness temporarily to make sure it worked and it did drain and work, eliminated jumped connection and informed customer not to use until we return, will order new harness and call for return date.; ordrng 1 W11568793 (Wire harness)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/09/2025

"Installed harness and module but found damper was not the correct part, will reorder damper and also ordering harness and ff thermistor for back up. Will call with return date.; ordrng 1 WPW10196393 (Damper) and 1 W10884720 (Harness) and 1 W10316760 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM12

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/09/2025

Customer complained of vibrating noise found ice buildup from dripping icemaker fill tube. Per service pointer W11750800 ordering service kit W11750811. Customer will be gone untill 10-27-25. Scheduled return call with customer. Keeping evap fan for return call. ; ordrng 1 W11750811 (Kit)

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 10/09/2025

"Returned to install inner basket, gearcase, and hub. Installed parts. Ran calibration to control board. Verified proper operation in component activation."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEYM04

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 10/09/2025

"Replaced door and added parts, symbol, etc. tested all OK"

We serviced a

ROPER WASHER TL

Model RTW4440VQ2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/09/2025

"Checked and tested. Found lid switch operating properly but motor only humming. Removed cabinet, removed drain pump, found motor would not turn. Has power but only hums. Can turn motor with channel locks. Ordering motor, coupling, and drain pump. Checked part availability and scheduled return for 10/16 PM l; ordrng 1 WP661600 (Motor) and 1 285753A (Motor coupler) and 1 WPW10288040 (Drain pump) and 1 WP389140 (Drive block)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5FHEXVS02

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/09/2025

Checked and confirmed no power going to any fans or compressor. Only the light is on. Control is on order but not in yet. Will install when part arrives.; O-emld tckt

We serviced a

AMANA DISHWASHER

Model ADB1400AGS

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 10/09/2025

"Found sump motor not working. Replace sump assembly from truck stock , used motor off of W11613479 . ran unit through service diagnostics to clear any error codes . ran quick wash verified proper operation and no leaks. ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JW0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 10/09/2025

Complaint that the range had smoke appear from the back when turning on the oven. Found burnt harness wire. Quoted for parts and labor but customer worried this will become a fire hazard and will look into a new one instead.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 10/09/2025

"Disassembled, removed and replaced control. Reassembled, plugged back in. Ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 10/09/2025

"Inspected and found wash arm and pump sump no longer working properly, replaced both parts and cycled, tested fine now."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/09/2025

Installed new control and heated oven to 350 degrees oven is now getting to temp and operating to specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Halifax, Massachusetts 02338

Aimee

Job Details: 10/09/2025

Installed heater and control with icemaker . Filled with water complete

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3136SZ00

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/09/2025

"Removed old compressor and found Freon trapped on low side flushed unit with nitrogen and then removed evaporator, Installed new compressor flushed again and then replaced evaporator, process tubing and drier. Filled unit with r600 and evaporator now frosting up and working to specs, advised customer to give unit 24hrs so temps can regulate ; used 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Middlefield, Connecticut 06481

Jimmy R.

Job Details: 10/09/2025

Checked over unit and found customer having issues with dryer making burn marks on back cabinet. checked an found unit not burning found stains on back wall of dryer from clothing rubbing on it advised customer heater is cycling on and off and operating normally there is nothing that is burning in the unit everything is working to specs

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 10/09/2025

Removed microwave from wall and Installed new harness and bulb tested light and unit is now staying lit and operating to manufacture specs

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF26J7500SR/AA 03

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 10/09/2025

"Unit had icemaker fuss too working first, then heard loud noise that stopped when opening ff door. Then ff started to warm and sound is gone. Found evap cover frosting through vents. Repair would be evap cover and temp sensor, evap cover is nla per office. Collected for service call"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 10/09/2025

"Keypad not working, giving F2e1 error.Quoted for membrane. Ribbon cable looks fine. Explained possibility of control, but usually the membrane itself. Accepted. Paid via n full via check, servicing after cs vacation.; ordrng 1 W10728529 (Membrane)"

We serviced a

LG DRYER

Model DLE7300WE

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/09/2025

"Customer states unit makes a lot of noise during cycleConfirmed issue found rollers worn out, need to replace with dryer repair kit Delgkit 10-16 pm; ordrng 1 Delgkit (Repair kit)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Glocester, Rhode Island 02814

Lee

Job Details: 10/09/2025

"Special Project S153EBCustomer states unit continues to drainConfirmed issue found 3-1 error message, replaced control, calibrated tested okay; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 10/08/2025

"Inspected and found drain tube clogged causing random leak, cleared drain tube and tested fine."

We serviced a

KITCHENAID WALL OVEN

Model KCIG550JBL02

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 10/08/2025

Techline case #21053026. Inspected and found GFI circuit breaker tripping instantly when circuit breaker is turned on. Flipped module molex connectors on all 3 modules (see pic) and circuit breaker still tripping. Unit works fine on regular circuit breaker. Ordering new modules per Techline. Will call for return date.; ordrng 1 W11742047 (Module) and 1 W11741354 (Module)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHB00

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 10/08/2025

"Inspected and found lower bracket to the icemaker broken, causing icemaker to fall off the wall, ordering new icemaker, and will call for return date.; ordrng 1 W11542654 (Ice maker)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Manchester, Connecticut 06040

Gary V.

Job Details: 10/08/2025

"Inspected and found terminal block, wire harness and power cord burnt up, quoted and customer declined."

We serviced a

WHIRLPOOL DRYER

Model MED8630HW2

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 10/08/2025

Complaint that the dryer is making a loud scratching noise. Found drum bent on the edge causing the noise and cutting through the felt. Will order new drum and customer will verify part then will call the office for a return date.; ordrng 1 W10541657 (Drum)

We serviced a

MAYTAG WASHER TL

Model LAT2500AAE

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/08/2025

"Complaint of unit not filling when knob pulled to start. Found unit unplugged, plugged in and started fine, ran cycle through fill and into agitation, advanced and drain and spun out. An extension cord was plugged in to outlet that goes to a new looking dehumidifier. They may have plugged taken out washer plug to plug it in. Water lines are reversed, corrected. Also leveled unit so less wobbly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/08/2025

Complaint of unit leaking. Found leak coming from sump assy. Quoted for sump assy/labor. Denied at this time. Collected for service call via cc

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Millbury, Massachusetts 01527

Glenn

Job Details: 10/08/2025

Installed parts icemaker and door tested OK

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Charlton, Massachusetts 01507

Glenn

Job Details: 10/08/2025

Installed parts tested all ok at this time.

We serviced a

MAYTAG WASHER TL

Model MVWC465HW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/08/2025

Installed new suspension hub and frame.verified unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/08/2025

Customer complained of dented door. Unit is a new build. Closing documents were on file in pictures. Replaced pre id door . Verified proper operation.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/08/2025

Customer complained icemaker leaking. Found icemaker tray not finding home position. Icebox fan working and valve working. Installed icemaker from pre id ts. Verified proper operation and no leaks during fill.

We serviced a

WHIRLPOOL WALL OVEN

Model JOESC730RL

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/08/2025

Builder had unit pulled out. Installed new control board. Could not test unit due to being pulled out.

We serviced a

MAYTAG DRYER FL

Model MEDC465HW0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 10/08/2025

Found unit had bad heating element. Replaced heater from ts. Verified proper operation. ; used 1 279838 (Element) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW6200VW0

Near Leicester, Massachusetts 01611

Glenn

Job Details: 10/08/2025

"Found shaft in inner basket rusted and worn out, inner basket is loose. parts needed are NLA even if we could get them. A customer declined repair. ; dspstn on spec-tagged invntry: 1 W10536347 DRAIN PUMP"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Worcester, Massachusetts 01609

Glenn

Job Details: 10/08/2025

Replaced motor pump assembly tested all ok at

We serviced a

WHIRLPOOL WALL OVEN DBL

Model KEBU208SSS03

Near Paxton, Massachusetts 01612

Glenn

Job Details: 10/08/2025

Control board for upper oven is NLA. CUSTOMER requested i remove the control board instructed customer theres no warranty on work performed when part is removed.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Worcester, Massachusetts 01606

Glenn

Job Details: 10/08/2025

"Washer control, not responding calibrated washer tested all OK"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cromwell, Connecticut 06416

Jimmy R.

Job Details: 10/08/2025

"Ran dishwasher and found unit had been leaking underneath by door found kick panel wet, wile running found water was dripping from float switch found float loose causing seal to not work and leak. Tightened up float and also found wile washing lower wash arm would spray out of the sides due to cracked wash arm needs to be replaced. Checked gasket due to dripping down hinges and found gasket not sealing on bottom will replace gasket. Parts tentative p/a ; ordrng 1 W10837249 (Spray arm) and 1 WPW10526114 (Panel) and 1 W11177741 (Gasket) and 1 W10909089 (Seal), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/08/2025

"Tested fridge and found both section warm and not cooling found compressor buzzing and clicking every few min. Tested compressor and found locked up causing no cooling. Removed old compressor and drier flushed unit with nitrogen and replaced compressor and start device refilled unit with r600 and evap is frosting up and working to specs. Advised customer unit will need 24-48 hrs to get to correct temps ; used 1 R600A (R600A 14.8 OZ), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/08/2025

"Checked over fridge and found ice maker producing slow ice found freezer door not closing properly again and some ice building up on back wall of evaporator. Checked rails and found them still not closing and binding will replace rails, tested ice maker and found not cycling tested control for power to ice maker and when hitting diagnostics button no power would go to ice maker tapped on relay and ice maker started to get power and cycle, will replace control and ice maker to be safe. Also wile replace freezer gasket and gear kit, parts tentative p/a ; ordrng 1 WPW10317076 (Cntrl) and 1 W11658402 (Slide) and 1 12002497 (Gear kit) and 1 W11692144 (Ice maker) and 1 W10443316 (Gasket)"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 10/08/2025

"Tested washer due to shutting down half way threw a spin cycle leaving clothing wet an found when checking for errors F8e1 long fill, F6e2 no communication detected from acu from ui interface, ran a self test cycle and found when getting to the spin unit would shut off at 8 min never completing the cycle. Ran a reset then a spin cycle and same issue shutting down a 8 min never getting to 0. Unit will need new main cntrl and pressure switch advised we would call when parts are in due to out of stock ; ordrng 1 W11550649 (Cntrl main) and 1 W11125159 (Pressure switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 10/08/2025

"Installed all new parts and ran unit thew a heavy wash cycle and a diagnostics cycle, found unit now washing and functioning to manufacture specs ; dspstn on spec-tagged invntry: 1 W11725437 GASKET"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ2

Near York, South Carolina 29745

Mitch H.

Job Details: 10/08/2025

"Removed oven door. Disassembled and replaced hinges. Reassembled, reinstalled. Tested, door now operating properly with no noise or issues."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near York, South Carolina 29745

Mitch H.

Job Details: 10/08/2025

"Removed and replaced cooktop. Tested burners, ensured they were working and aligned properly. Everything checked good l"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near York, South Carolina 29745

Mitch H.

Job Details: 10/08/2025

"Removed and replaced both left and right RC doors. Transferred all dispenser, UI, and ice container components required. Tested all dispensers functions and ensured they were operating correctly. Checked door seal and operation. All checked good and working properly."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325FDAW02

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/08/2025

"On arrival found ice maker operating and bin full. Customer said that it has been making ice since I was there before. Talked to customer, they decided to move forward with replacing ice maker. Removed and replaced ice maker. Manually cycled ice maker. Cycled, filled and returned to home position normally. All operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ2

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/08/2025

"Called tech line spoke to Rick Case# 21056939. Checked and confirmed all insulation in proper place. Turned oven on, set to 450. Used thermometer to check temperature of side panel did not exceed surface temperature limits set in Job aid W11544031. All areas within specs. Customer showed me a discolored area on cabinet side that she said wasnt there before. No issues found. Range operating as designed."

We serviced a

WHIRLPOOL M/W OTR

Model WMH78519LZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/08/2025

"Confirmed purchase date and took picture of receipt. Updated information on ticket. Checked and found control completely blank. Would not respond to any inputs. Checked and ensured unit has correct incoming power. Customer said when she used it last she heard a pop and everything went out. Ordering control, blower and related parts. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11646740 (Control) and 1 W11736651 (Capacitor) and 1 W11707984 (Fuse) and 1 W10572027 (Filter board) and 1 W11613599 (Blower)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ02

Near Smithfield, Rhode Island 02917

Lee

Job Details: 10/08/2025

"Installed evaporator motor, tested okay"

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RB02

Near Smithfield, Rhode Island 02917

Lee

Job Details: 10/08/2025

Installed door tested okay

We serviced a

JENNAIR FREEZER

Model JBZFL24IGX00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/08/2025

New ice maker passed old ice maker has fdea error test 120. In test 97 it filled fine without overspray or leaking.

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/08/2025

Complaint unit immediately trips GFCI the second it is plugged in. When ice maker is plugged in directly it works fine when pump is plugged in direct and ice maker unplugged it immediately trips gfci icemaker itself is working perfectly fine with no issues. Unit needs new pump to fix.; ordrng 1 W11539855 (Pump)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 10/08/2025

Customer declined repair today thought knobs would be covered under warranty and they are not advised customer to contact manufacture directly and see if they can get manufactured to the system since all of the knobs except for one are broken or have customer find them online.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW2

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 10/08/2025

"Complain, washing machine, making loud noise during spin cycle all of the time Getting worse and worse. I found tub starting to separate steel from plastics. I found gear case is also leaking as well. Will need tub gear case and all associated parts to fix. Tub will be delivered directly to customer customer to inspect tub for any kind of damage. No control board based issues found or outer tub issues found at this time. Suspension is fine.; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 W11397111 (Washplate) and 1 W11172199 (Basket)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/08/2025

"Customer states water drips from dispenser, confirmed issue found valve not closing all the way need to order and replace, returning Thursday pm; ordrng 1 W11482383 (Dual valve)"

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Johnston, Rhode Island 02919

Lee

Job Details: 10/08/2025

"Customer states cycle does not startConfirmed issue, found faulty lid lock, replaced from truck, tested okay; used 1 W10810403 (DOOR LOCK) from stock"

Contact Us Today

About Us