We serviced a
LG REFRIGERATOR
Model LFXC22526S-00
Near Plainville, MA 02762
Aimee Z.
Job Details: 04/24/2024
Cust unplugged 3 day weekend started making ice but error code still there.When I got at house error code went away .Ice maker was off turned back on Cust want to order new evap fan; ordrng 1 EAU63923603 (Evap fan)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/24/2024
Found 129 to the control green light isnt on and no diagnostics Needs control; ordrng 1 W11170319 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA 06
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/24/2024
Found frost built up in fridge evap would need tower and sensor.Also compressor noisy but freezer is cooling Cwa on repairThinking buying new.
We serviced a
LG WASHER
Model WM3500CW
Near Norfolk, MA 02056
Aimee Z.
Job Details: 04/24/2024
Cust stated knocking noise in spin cycleFilled with towels wet and spunCould find any usual noises.LeveledChecked tub and shocks goodHad to come from dryer that was stacked on it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Rock Hill, SC 29732
Mitch H.
Job Details: 04/24/2024
Checked and confirmed ice maker broken where bail arm attached. Removed and replaced ice maker. Manually cycled. Completed cycle and filled correctly. Ice maker operating properly.; used 1 WPW10300022 (Ice maker) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Matthews, NC 28104
Jonathan J.
Job Details: 04/24/2024
"Complaint washing machine will no longer balance, clothing or itself even when empty. I found hub has become detached under wash plate. Wash plate is seized. Well have to break wash plate to remove wash plate gear case agitator dry belt also squealing, and cam to fix. Customer declined estimate today is going to replace washing machine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Monroe, NC 28110
Jonathan J.
Job Details: 04/24/2024
"Complaint dishwasher, not working properly heater not coming on at all not drying dishes.i found error code 7-1 only code in history Incoming water to cold control programmed to disable heater if it detects multiple instances of cold water entering machine water heating issue must be corrected or control will disable heater again. I cleared error performed a diagnostics cycle no further issues found at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 04/24/2024
I replaced main control cycle power tested operations. No additional issues found with washing machine at this time. No leakage has occurred since last visit either.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Stanley, NC 28164
Ryan S.
Job Details: 04/24/2024
Returned to install control board. Installed board. Unit detergent load and now registering correct levels. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Iron Station, NC 28080
Ryan S.
Job Details: 04/24/2024
"Customer complained door crooked and glass falling off due to missing parts. Upon arrival found front glass was not in correct place due to malfunctioning brackets. Also found door trim and hinges warped. Ordering Door hinges W10857234, two brackets W10883315, and left trim W11620487, amd right trim W11620488. Informed customer office will call when parts come in. ; ordrng 2 W10857234 (Door hinge)s and 2 W10883315 (Bracket)s and 1 W11620487 (Trim left) and 1 W11620488 (Trim right)"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KPS2
Near Lincolnton, NC 28092
Ryan S.
Job Details: 04/24/2024
Returned to install water inelt and control board. Had to install sump that was left with customer on last call so sump already accounted for. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Monroe, NC 28112
Jonathan J.
Job Details: 04/24/2024
"Complaint gas smell, flames, shooting up from underneath oven and heavy smoke filling up an entire downstairs, causing fire alarms to come on. I found an oil spill has occurred in oven on flame spreader. Causing odor and smoke and flames to occur. I inspected for a gas leak no gas leak occurring at this time. Educated customer on difference between gas smell and burning oil smell. No additional issues found with oven today safety file number 7738926611. No parts needed"
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/24/2024
Complaint washing machine will not spin out. I discovered gearcase is leaking both water and gearcase oil and has flooded drive motor drive motor will barely spin in reverse mode but will not spin forward mode at all. Spin mode even with drain pump removed also found drain pump is leaking as well. Unit will need a lid latch as well as lid. Latch is missing appears to been bypassed. Everything else seems to be working just fine with no further issues found.i called and they approved repair. Office to call customer when all parts come in. ; ordrng 2 WP3356311 (Screw)s and 1 3949247V (Lid switch) and 1 W10814296 (Seal) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner nut) and 1 WP3363394 (Drain pump) and 1 WP661600 (Drive mtr) and 1 285785 (Clutch) and 1 285353 (Ring) and 1 WPW10080230 (Ring) and 1 WP63292 (Thrust washer) and 1 285753A (Motor coupling) and 1 3360629 (Gearcase) and 1 W10820043 (Drive assembly) and 1 WP3951744 (Agitator) and 1 WP358237 (Screw)
We serviced a
SAMSUNG WASHER.
Model WA50R5200AW/US
Near Monson, MA 01057
Chris B.
Job Details: 04/24/2024
"Will need to order the right part. Wrong part number on the part brought for the washer. Any day is good to return.; rqstng P&A on 4 DC97-16350U (Suspension Kit)s, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM4370HKA
Near Wilbraham, MA 01095
Chris B.
Job Details: 04/24/2024
Complaint that the unit is not draining properly. Found heavy buildup of debris in the drain pump filter. Drain pump filter is working normal. Cleared out all debris and ran a quick and drain and spin cycle and all tested normal.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Springfield, MA 01104
Chris B.
Job Details: 04/24/2024
Complaint that the unit is leaking water from the bottom back panel. Found bad water valve. Will order parts for a return visit.; ordrng 1 W11220230 (Water Valve)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Springfield, MA 01109
Chris B.
Job Details: 04/24/2024
"Complaint that the unit is leaking water from the bottom back. Found bad water valve and was replaced but will need to order new outer tub that is heavily damaged on the rear edge corner. Mentioned to the customer that the part would be delivered to the home. Will order parts for a return visit. Customer is very upset and will call RAC for a replacement. Gave customer office number to call for updates if RAC would replace the washer.; ordrng 1 W10371566 (Outer Tub), used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near West Springfield, MA 01089
Mike K.
Job Details: 04/24/2024
"F2e1, only error in history, ran service test ok with everything passed. Water flow low. Found inlet valve clogged, tried scraping free once build up removed cold valve wont close fully and still low flow. Quoted for valve assy, much better cold water flow, hot is low from supply.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/24/2024
"Installed new rocker switch and noticed unit was making a vibrating noise when it was ramping up to cool, pulled unit and removed rear compressor cover found noise coming from compressor vibrating, tightened up compressor and adjusted lines to stop noise unit is now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chicopee, MA 01020
Mike K.
Job Details: 04/24/2024
"House is a back section of mobile homes. Unit not washing, wont start cycle. Has an F1e1 error in history which is a main control fault. Tried running diagnostic cycle, all it would do was fill, did get lid to lock , actuator to move and to agitate by advancing, spun as well, did not drain. Ran drain and spin and delayed, but did drain and then gave the F1e1 error.Everything seemed to function a little with persistent attempts, so may only need control.Quoted for control/labor, accepted; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Northampton, MA 01053
Mike K.
Job Details: 04/24/2024
"Replaced control and heating element, preheated oven to 340 fine"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Springfield, MA 01108
Chris B.
Job Details: 04/24/2024
Complaint that the unit is not cooling properly. Found bad connection on the heating element. Found a arching noise on the plug. Complaint that the ice is clumping up. Found bad ice bin.; ordrng 2 W11368751 (Drawer Holder)s and 1 WPW10558424 (Ice Container) and 1 W11650659 (Heating Element And Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Manchester, CT 06042
Amanda R.
Job Details: 04/24/2024
Ice maker cracked again in dame spot again replaced ice maker ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Manchester, CT 06042
Amanda R.
Job Details: 04/24/2024
Venting into chimney explained not correct cant let lint escape normally unit heating normally vent vibrating secured from inside
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Northampton, MA 01062
Mike K.
Job Details: 04/24/2024
"Unit is under 1yr wp warranty per service bench.Unit leaking from drain hose, replaced and tests fine"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Southampton, MA 01073
Mike K.
Job Details: 04/24/2024
"Unit is under 1yr wp warranty per service bench.Complaint complaint f clothes still being wet at end of cycle.F7e5, f2e1, F8e1 errors in history. Shifter fault, stuck key and long fill. Cleared history and ran self test fine.Visual inspection fine of lower assy. Replaced actuator for shifter fault. Recalibrated and ran self test fine. Explained out out of balance loads can also cause unit to not spin out fully.Tested in n quick wash and cold water flow a lot less then hot. Found cold valve filter partially blocked, removed and cleaned and flowing properly. Explained to cs what was found and that in future, clogged valve filter would not be covered under warranty.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/24/2024
"Tested dryer and found unit running and tumbling but would not heat up, checked power coming into unit and 240v is present and 120v on each leg, removed back panel and found wires for thermostat had never been connected causing no power to heater reattached wires and unit is now heating and working to specs"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/24/2024
"Tested unit and found washer would not start a cycle and not selection working, removed console and checked power to main cntrl found 120v but no green light on for cntrl. Tried to reset cntrl but same issue not powering up control needs to be replaced will order. Parts tentative p/a ; ordrng 1 W11654023 (Cntrl), states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/24/2024
"Installed new blower wheel and motor due to unit shaking, checked all functions and unit is heating and now running to proper specs"
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Avon, CT 06001
Ruben C.
Job Details: 04/24/2024
Replaced control and sensor ran broil tested operation normal heating normal
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Simsbury, CT 06070
Ruben C.
Job Details: 04/24/2024
Checked unit found no voltage going to bake or broil elements getting 220 to control gave cust estimate for control. Informed has 7 days to decide if repair desired
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simsbury, CT 06089
Ruben C.
Job Details: 04/24/2024
Checked unit ran diagnostics normal no error codes does need control cust unaware if you do not turn dial already on normal you need to press start twice returning control has green tag
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hartford, CT 06106
Ruben C.
Job Details: 04/24/2024
"Installed gearcase rotor stator agitator and control.did not receive harness wrong part in box correct part number on box reordered harness; ordrng 1 W11130532 (Harness), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W11393685 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near West Hartford, CT 06107
Ruben C.
Job Details: 04/24/2024
Checked unit found unit is filling too high then drains out pressure switch on control is not functioning ordering control checked pressure hose ok; ordrng 1 W11633359 (Control)
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/24/2024
Complaint dryer making a squealing noise during operation. Found complaint true I replaced dryer repair kit. All idlers and dry belt came with it. No additional noises that are abnormal occurring upon departure. Dryer is heating perfectly fine as of right now. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/24/2024
"Checked over fridge due to customer had been hearing a loud noise coming from unit and lasted about 30 min, it had done this before then stopped and was fine. Went threw unit in diagnostics and found not noise checked compressor and set filter drier on an angle the noise could have been coming from the Freon in unit moving the drier will help stop some noise also added some sound dampening to suction line and adjusted line Incas it was making noise. Advised customer a video of the noise would help a lot as of not there is no noise or issue with unit from what I see advised if noise comes back to try and video it so we can hear where its coming from."
We serviced a
WHIRLPOOL WALL OVEN
Model JMW3430WP02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 04/24/2024
Installed new hinges and torsion bars checked door operations and unit is now closing properly and all functions working to specs
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near East Windsor, CT 06016
Gary V.
Job Details: 04/24/2024
"Inspected and found all the surface burners, flames uneven, and left side small oven door, not closing properly and the small oven burner bake flame bar making a popping noise when cycling. Will order parts and call for return date. Unit under two-year warranty.; ordrng 5 W11319683 (Burner head)s and 1 W10892022 (Small burner head) and 1 W10878505 (Small oven flame bar) and 1 W11643896 (Small oven hinge) and 1 W11643900 (Right side small hinge)"
We serviced a
LG DRYER
Model DLEX4370K
Near Suffield, CT 06078
Gary V.
Job Details: 04/24/2024
"Inspected and found rollers, thumping, and front part of field ? dryer vent is plugged up with lint and needs to be cleaned and returned visit. Will order parts and call when they become available..; ordrng 2 4581EL2002H (Roller)s and 2 AGM75510719 (Roller)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Suffield, CT 06078
Gary V.
Job Details: 04/24/2024
"After taking refridge apart to repair, found wrong part was ordered, will send part back and order correct part and return. ; ordrng 1 W11395558 (Evap cover)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Charlotte, NC 28278
Mitch H.
Job Details: 04/24/2024
"Checked and found one wire to drain pump had pulled out of staycon. Unplugged washer, removed old staycon. Put new staycon on wire. Plugged back in, tested, now draining and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28273
Mitch H.
Job Details: 04/24/2024
"Removed and replaced gear case and cam. Reassembled, ran control calibration and tested washer. All functions and components operating properly and normally. Used cam kit W10722967 from t/s.; used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near South Windsor, CT 06074
Amanda R.
Job Details: 04/24/2024
Ff evaporator drain clogged and drip tray very rusty staining bottom liner off ff section ; rqstng P&A on 1 W11162078 (Drip tray)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Wethersfield, CT 06109
Chuck M.
Job Details: 04/24/2024
Customer complaint is that dryer would not start. Found belt broken. Replaced belt from repair kit. Tested and showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Suffield, CT 06078
Gary V.
Job Details: 04/24/2024
"Inspected and found open high limit fuse, replaced and tested fine. Also found exhaust vent issues and informed customer.; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Granby, CT 06035
Gary V.
Job Details: 04/24/2024
Installed new module and tested fine.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 04/24/2024
"F0e5 out of balance loadRan diagnostics and found the spin basket wobbling was just replace in November.Took wash plate out found the hub stripped out , replaced with tsAnd tested agatation and spin with towel .Advised not to load on wash plate and when washing beech towel Not so many 4 with 4 hand towels. Cut back on load sizeCust also having issues with stainsOn clothing not coming out. Advised to spot treat and use soak cycle Then power wash cycle. ; used 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Crouse, NC 28033
Ryan S.
Job Details: 04/24/2024
"Customer complained timer broken. Confirmed complaint upon arrival. Replaced timer and knob per service pointer instructions, via ts. Reassembled unit and ran unit to test and verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model LAT2600AAE
Near West Hartford, CT 06119
Ruben C.
Job Details: 04/24/2024
Checked unit ran cycle normal unit is not leaking sink where water drains into is not going down fast enough and overflows charged serv charge
We serviced a
WHIRLPOOL WASHER.
Model WTW5105HC3
Near Cromwell, CT 06416
Chuck M.
Job Details: 04/24/2024
Customer complaint is that fabric softener was not dispensing. Ran diagnostics and found no error codes. Ran fabric softener valve and no water came out. Found hot water valve off with a small bucket underneath supply due to leak. Turned on hot water and fabric softener valve opens and fill.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS0
Near Manchester, CT 06040
Amanda R.
Job Details: 04/24/2024
Complaint that ice maker stop dispensing explained need to dump bucket every two weeks using crushed ice creates small pieces of ice and water that freeze and can clog ice bin the crisper drawers not closing all the way unit leaning forward leveled unit
We serviced a
GE WASHER
Model PFW950SPTDS
Near Millis, MA 02054
Aimee Z.
Job Details: 04/23/2024
Found wasnt draining and doesnt go into a spin. Motor turns on 2 rotation then shuts off.Needs new motor and the obstruction in between tubs
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Waterbury, CT 06706
Jimmy R.
Job Details: 04/23/2024
"Ran dryer and found unit heating and running but shutting off, ran diagnostics and checked errors found F3e2 open or shorted moisture sensor f2e1 stuck key checked moisture sensor in diagnostics and light turns off when moisture is touching bars checked harness and found ohming out and connections are good, checked j14 on cntrl for resistance to inlet thermistor and found reading 6.00 K ohms at about 100 degrees, checked outlet venting and found new and clear. All checks passed will replace console and main cntrl, parts tentative advised will call when in for return visit ; ordrng 1 W11525997 (Cntrl) and 1 W11419056 (Panel interface)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Agawam, MA 01001
Mike K.
Job Details: 04/23/2024
"Not drying, cs though not heating. Tested in timed dry and heating fine, found no airflow. Not clogged at outside of vent. Showed cs difference with vent valve n/off and explained vent needed to be cleared or replaced. Explained vent not covered under contract."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS2
Near Chicopee, MA 01020
Mike K.
Job Details: 04/23/2024
Mid spray arm has broken off of rack.; ordrng 1 W11545334 (Manifold)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belchertown, MA 01007
Mike K.
Job Details: 04/23/2024
"Wash motor not running, leaking at connection. Ordering sump assy and water valve.F9e1, F7e1, f10e2, f8e4, F8e1,Not draining, wash motor failure, vent wax motor, no water.Drain motor is functioning, per previous techline call the unit detects water through the wash motor, which has a failure and is not running. Slow drip at connection to my belt valve. Cs replaced hose and still has drip. With hard failure of wash motor did not call techline at this time.Ordering sump assy and inlet valve.Cs says the inlet hose does not shut off completely, will need to shut off house water.; ordrng 1 W11416362 (Sump assy) and 1 W11434044 (Inlet valve) and 1 2xtime (2x time)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Amherst, MA 01002
Mike K.
Job Details: 04/23/2024
"F7e6, f7e7 , motor open circuit and unable to reach target rpm errors in history, cleared. Ran self test. Humming sound nature of agitating or spinning.Found open capacitor. Truck stock was mispackaged, wrong capacitor in package, correctly labeled.Returning to office, 2nd worked fine. Passed self test and all operations normal.; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Amherst, MA 01002
Mike K.
Job Details: 04/23/2024
"Burnt out bake element, replaced and operating fine; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF366PXGN0
Near Enfield, CT 06082
Gary V.
Job Details: 04/23/2024
Cycled unit to temperature and didnt detect any kind of problems. All functions tested fine..
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Enfield, CT 06082
Gary V.
Job Details: 04/23/2024
"Inspected and found tub, hub, stripped, and was unable to remove the agitator quoted for repair and she will call."
We serviced a
SAMSUNG WASHER
Model WF45R6100A
Near Chicopee, MA 01013
Gary V.
Job Details: 04/23/2024
Inspected and found broken drain pump will submit estimate and call.; rqstng P&A on 1 DC97-20621A (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
Complaint oven is displaying F1e1 will not do anything. Error codes in fault history found are F1e1 main control system failure f3e0 main oven sensor open f6e1 oven over temp when heating. I found fake element relay was stuck in on position causing oven to have runaway temperature. Unit will need main control board blower fan as blower fan. Also making a loud growling noise and temp sensor. ; ordrng 1 W11598119 (Blower) and 1 W11598120 (Thermistor) and 1 W11649136 (Control)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
Complaint screen goes light blue and will not display anything must unplug unit for a minute then unit may work fine for 1 some times 2 cycles. I found display failure user interface error occurring I replaced user interface tested operating everything is working fine as of now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
Complaint water dripping down face of door not making ice either. I found water filter completely clogged. Customer removed filter two days ago and ice bin is completely full now. Icemaker is cycling and operating properly as of right now customer needs to level the flooring about a half an inch fridge leveling legs are raised as high as I can raise Them right now. no further issues found with refrigerator at this time. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER and 1 WPW10300022 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chicopee, MA 01013
Gary V.
Job Details: 04/23/2024
"Inspected and found ice maker not working, replaced with new ice maker and tested fine.; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER , used 1 W11546935 () from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
Approval number j1b0v71xpl2 tub hinge pin dropped unit will need tub hinges ui gasket and support. Unit leaking from the door from where the door has dropped due to tub pin no longer supporting hinge. customer to call our office as soon as parts come in into customer tub specifically the rest the parts we will be supplying. ; ordrng 1 WPW10681514 (Tub) and 1 W10909089 (Door seal) and 1 W10850371 (Door hinge brace) and 1 WP8534853 (Door hinge) and 1 WP8534854 (Hinge) and 1 W11302461 (Ui)
We serviced a
FRIGIDAIRE ICE MACHINE
Model FGHB2868TF2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
Complaint ice maker started making abnormal noise about a week ago then stoped making ice altogether. I found water is dispensing fine but will not fill in ice maker nor make a noise when energized. I found ice maker is stuck in twisted mode sideways slightly unit needs ice maker and water inlet valve assembly to fix. ; ordrng 1 242253002 (Valve assembly) and 1 243297613 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Springfield, MA 01107
Gary V.
Job Details: 04/23/2024
"2 year rent center. Inspected and found drain pump wire connector loose, reinstalled and tightened with zip tie, cycled and tested fine."
We serviced a
SAMSUNG DRYER
Model DVE45A6400V
Near Springfield, MA 01109
Gary V.
Job Details: 04/23/2024
"Inspected and found unit not heating and shutting off within 5 mins, found main acu faulting and not staying energized, measured properly voltage to unit, also found open heater circuit and inconsistent reading thru thermistor, will submit estimate and call.; rqstng P&A on 1 DC32-00007A (Thermistor) and 1 DC93-00154A (Heater) and 1 DC97-21429H (Main control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Easthampton, MA 01027
Mike K.
Job Details: 04/23/2024
"Unit making a lot more noise when washing then used to, banging. Not errors but in history.Ran diagnostic cycle can completed fine, no abnormal sounds, shakes, suspension tests good. Lower inspection all looks good, basket has considerable play in it. Agitator will not come out. Ordering basket, agitator, screw and hub.Explained to cs that basket will come directly to her, inspect and call us when comes and we will then schedule return.; ordrng 1 W10752187 (Screw - agitator) and 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W10324651 (Hub) and 1 W11454734 (Gear case assy)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Middlefield, CT 06455
Jeremy B.
Job Details: 04/23/2024
Installed new control and console. Preheated ton350 all checks ok.
We serviced a
BOSCH DISHWASHER
Model SHPM65W56N/11
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/23/2024
Dishwasher giving E15 float switch tripped. Found a small amount of water at bottom by the leak sensor. Vacuumed out and tested couldnt find any leaks. Customer to use it and make sure its loaded properly. Water at 117 and using proper soap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 04/23/2024
Part came in damaged need to reorder. ; ordrng 1 W11333076 (Control) and 1 Xtratime (Xtra time)
We serviced a
GE DISHWASHER
Model GFW650SPNIFS
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 04/23/2024
Installed new dispenser and tested found no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Windsor, CT 06095
Ruben C.
Job Details: 04/23/2024
Checked found unit is freezing food checked evap good frost on coils damper has been replaced ordering ui and control checked thermistor normal; rqstng P&A on 1 W11387387 (Ui) and 1 W11224256 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM3
Near Windsor, CT 06095
Ruben C.
Job Details: 04/23/2024
Checked unit found motor is stopping intermitently ordering main sump assembly ; ordrng 1 WPW10605058 (Sump assy)
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW6
Near Enfield, CT 06082
Ruben C.
Job Details: 04/23/2024
"Checked unit found unit is not advancing on certain cycles ordering timer; ordrng 1 WP8577356 (Timer), dspstn on spec-tagged invntry: 1 WP8318084 DOOR/LID SWITCH"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Simsbury, CT 06070
Ruben C.
Job Details: 04/23/2024
Replaced fabric dispenser tested operation normal ran diagnostics normal no leaks seen
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Bloomfield, CT 06002
Ruben C.
Job Details: 04/23/2024
Checked unit ran diagnostics had code for long fill cleared code ran self diagnostics normal draining normally tried several times drawing ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near West Hartford, CT 06107
Ruben C.
Job Details: 04/23/2024
This is a duplicate call
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 04/23/2024
"Tested and found noise coming from gear case grinding and making noise. Would need gear case, cam and hub. Quoted customer for repair and saved estimate. Customer is going to replace replace rather than repair. Collected for service call on cc"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Catawba, SC 29704
Mitch H.
Job Details: 04/23/2024
Tested and confirmed error code. Will need control and UI. Parts not yet in. Will install when parts arrive.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WRX986SIHV00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/23/2024
I replaced led lighting kit I tested operation all lights are working fine now.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Denver, NC 28037
Ryan S.
Job Details: 04/23/2024
"Customer complained unit not working, just clicks. Found ignitor bad. Ordering new ignitor WPW10324262. Scheduled return call for 4-30-24 am. ; ordrng 1 WPW10324262 (Ignitor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Denver, NC 28037
Ryan S.
Job Details: 04/23/2024
"Returned to install parts ordered. Installed new door inner w11684570, inverter board w11325604, microwave control w11325786, magnetron w11346197, arm slide w11214480, arm wpw10128850, and turntable motor w10911403. Verified all functions working on microwave and oven. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lincolnton, NC 28092
Ryan S.
Job Details: 04/23/2024
Customer complained unit not dispensing detergent. Found unit wont dispense detergent in service mode. Installed drawer and unit still not dispensing detergent. Ordering pump W11596130. Scheduled return call for 4-29-24 pm. ; ordrng 1 W11596130 (Pump)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB0A
Near Crouse, NC 28033
Ryan S.
Job Details: 04/23/2024
"Customer complained arm came off wont go back on . Found middle spray arm broken off rack. Ordering spray arm 5304506740,. Informed customer office will call when part comes in. ; ordrng 1 5304506740 (Arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, SC 29067
Jonathan J.
Job Details: 04/23/2024
I replaced control and ui touch control encoder. I tested operation by performing a quick wash customer stated washer was loud. I did not find any faults or abnormal noises with washer today. I checked suspension is fine Gearcase is fine as well. Noise concerns could have been due to improper loading or out of balance loading. Or control issue unit had
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, MA 01151
Gary V.
Job Details: 04/23/2024
"Inspected and found tub hub loose, tightened and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, MA 01151
Gary V.
Job Details: 04/23/2024
"Please send another tech, asked for sales receipt and customer saying she doesnt appreciate me being questioned.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Wilbraham, MA 01095
Gary V.
Job Details: 04/23/2024
"Inspected and found drain hose cracked, replaced with new hose and cycled, tested fine.; used 1 TJ78WDH (DRAIN HOSE 8'(COD ONLY)) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Bessemer City, NC 28016
Ryan S.
Job Details: 04/23/2024
"Retuned to install parts ordered. Installed Ui panel and control acu. Installed parts and ran sense dry and to,ed dry. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Cheshire, CT 06410
Jimmy R.
Job Details: 04/23/2024
Installed new door switch due to broken old checked all operations and unit is now turning lights on properly cooling is operating to specs
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV1
Near Prospect, CT 06712
Jimmy R.
Job Details: 04/23/2024
"Tested unit and found oven would not heat up on a bake cycle and infinite switch on right hand side would stay on high never cycle. Checked power to terminal block and unit is getting 240v and 120v on each leg checked Elements wile cycling on and no power to bake element, ohmed element and it is also bad,unit will need new cntrl,Element and right dual switch. Parts tentative p/a; ordrng 1 W10857622 (Infinite switch) and 1 W11536793 (Cntrl) and 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 04/23/2024
"Tested unit and found fridge section light module would not come on fully found left side of module leds out causing whole unit to not light up, Unit will need a new module to fix lighting issue. Checked over cooling and found left side door gasket ripped causing warm air to get into machine. Will order new module and gasket, parts tentative p/a ; ordrng 1 W11527432 (Led module) and 1 W10830274 (Door gasket)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waterbury, CT 06708
Jimmy R.
Job Details: 04/23/2024
"Checked over oven and found unit not heating up durning a bake and broil cycles, checked ignitor and found unit would light but shut down and beep over temp error. Checked oven sensor and found sensor wires broken off causing unit to not sense heating cycle, replaced sensor and unit is now heating and working to specs ; used 1 WPW10181986 (SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 04/23/2024
Customers complaint is washer not draining. Found wires broken at pump needs new harness. Quoted customer. They will call back within 7days and lay the balance.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near East Hartford, CT 06118
Jeremy B.
Job Details: 04/23/2024
"Washer making abnormal noise. Inspected underneath and found oil dripping from gearcase and sling it all over rotor, stator, clutch. Requesting autho on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate)"
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Millis, MA 02054
Aimee Z.
Job Details: 04/23/2024
"Cust stated stopped with water in it No error codesTested through DianosticsDidnt tripRan normal cycle tripped during wash, reset also trips when trying to use any load.Checked the door switches . Had continuityWould order door switches and main ContrlCust buying new"
We serviced a
GE DISHWASHER
Model GDT530PSP5SS5
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/23/2024
Installed new pressure switch and ran Filled water and ranRan normal 80 min wash Ran for 10 mins. No H20Was popping up right as filled Cwa