Service History 93 - Advantage Appliance Repair

We serviced a

BOSCH DISHWASHER

Model Shpm78z55n/01

Near Plainville, Connecticut 06062

Mike K.

Job Details: 05/20/2025

"Unit partially apart on arrival, water error after cycle, cs did find water in bottom tray, reassembled and ran unit, no active leaks found, overflow foam has deteriorated a bit, but usable, found to have a lot of soap on float, which would point to possibly too much soap in unit and a suds overflow issue. Cleared and ran cycle, went through fill and into wash, cancelled and drains fine. Charged for labor of cleaning out overflow and reassembling unit."

We serviced a

AMANA DRYER

Model NED4600YQ1

Near New Britain, Connecticut 06053

Mike K.

Job Details: 05/20/2025

"Unit not drying. Found open thermostat. Replaced thermostat and cut off. Ran on timed dry and unit cycling heating properly, decent airflow.; used 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDB02

Near Hartford, Connecticut 06106

Mike K.

Job Details: 05/20/2025

"Complaint of not cooling after compressor/dryer replaced last Monday. 27 in freezer. Evap / condenser fan running and frost only on first turning of evap. Blasted out system with nitrogen and then charged with 250 psi nitrogen. Bubble checked all joints and no leak found, cannot hear any leaks and pressure holding. Had unit go into vacuum and charged with 50oz r600a. Return line is hot and frost pattern forming. Will reorder compressor and add evaporator. 2x time job.Office to contact cs when parts come in to schedule return ; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Evap coupler) and 1 W11506619 (Evap coupler) and 1 W11580057 (compressor) and 1 W11506635 (Processing tube) and 1 2xtime (2x time)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Hartford, Connecticut 06114

Mike K.

Job Details: 05/20/2025

"Unit is under 1yr wp warranty per service bench, just purchased.Complaints not of not getting water. Ran diagnostics and unit filled fine. Did not go into spin. Found rotor screw was out and gear case assy had leaked oil. Ordering gear case assy, clutch and slider and Washplate.Office to contact cs when parts come in to schedule return.; ordrng 1 W11510461 (Washplate) and 1 W10752187 (Washplate screw) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 05/20/2025

"Inspected panel, no damage or issues. Removed and replaced dryer front. Reassembled, tested, dryer operating properly and panel is good."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/20/2025

"Checked and confirmed left side refrigerator door switch bad. Attempted to remove switch. Could not get tool under switch. Appears to have glue residue on liner and around switch. Likely to damage liner trying to get switch out. Called tech line spoke to George SR# 7741607313 he advised to attempt to remove switch said it may come out in pieces and if liner gets damaged or switch wires are foamed in to call back. Attempted to remove switch, front plate of switch broke off but switch will not move or come out. Called back to tech line spoke to Lakie same SR. Sent him the pictures. He deemed it non-repairable and is sending it for review and replacement. Talked to customer and advised her of what will happen. Gave her the SR#."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/20/2025

Installed new led kit. Verified proper operation.

We serviced a

JENN-AIR WALL OVEN

Model JJW3430LL00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/20/2025

"Customer complained broil element not working, not heating fast enough not getting up to heat found bad spot on Royal helmet replaced broil element ran component activation found only 4 V going to new element found only 110 V going to bake element. Also found resistance really low on bake element ordering control board and bake element found high limit. Thermostat was reading through and good informed. Customer Office will call when parts come in.; ordrng 1 W11545804 (Bake element) and 1 W11448961 (Control board)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW500CMW0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/20/2025

Customer complaining unit getting off balance during spin was running through several checks and found that slider was failing causing agitator to spend high rate of speed during spin cycle. Replace slider from truck stock. Ran drain spin with three wet towels verified proper operation.; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ18

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/20/2025

customer complained water leaking from icemaker found water valve is dripping out. Caiphus Ing ice buildup in icemaker and icemaker bin could not remove icemaker bin remove filter tube and felt huge chunk of ice ordering fill tube and water valve. Informed customer to unplug unit 24 hours before arrival to put towels down for water drip edge and scheduled return time with customer ordering valve fill tube keeping icemaker for return calll. ; ordrng 1 W11548535 (Valve) and 1 W11415785 (Fill tube line)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHW08

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/20/2025

"Customer complaint icemaker, not dumping ice. Customer is explaining ice is not harvesting and icemaker. Will not start in test cycle. Placed to icemaker from truck stock and test cycle, icemaker harvest, and field verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FPBC2277RF5

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 05/20/2025

"Complaint leaking from ice bin in fresh food zone leaking into freezer lost a screw driver down return vent customer stated going to freezer on left side freezer keeps having frost and icicles hanging from ceiling due to water leaking from fresh food zone. Will need to replace evaporator whole Per service pointer fan motor and silicone everything back together, ensure proper seal and Fitbit. Will also need to remove freezer evaporator cover to retrieve screwdriver as well. Tested operations unit is cooling properly as of right now and both zones freezer evaporator looks fine. Unit is a single evaporator unit with direct cool icemaker evaporation ; ordrng 1 5304493604 (Evap fan) and 1 5303918784 (Housing kit) and 1 5303918810 (Defrost sensor) and 1 Dd81-04511a (SILICONE, FOOD GRADE)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Charlotte, North Carolina 28203

Clinton

Job Details: 05/20/2025

Installed new ui tested unit light are all operational after repair. No other issues or errors

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28207

Clinton

Job Details: 05/20/2025

Installed new control boarded tested unit it no faults or errors in unit. Ran diagnostic cycle no issues.

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 05/20/2025

"Complete washing machine bouncing all over the place making a lot of squealing noises leaking oil all over floor. I found error only one F2e3 replaced gear case agitator had to break and replaced to replace cam actuator belt cleaned all oil for motor and underneath also had to replace hubs was stripped and suspension rods everything appears to be working properly now. after performing control board calibration process. ; used 1 W11239857 (Belt), 1 W10721967 (Cam), 1 W10528947 (Hub), 1 W10913953 (ACTUATOR), and 1 W11130362 (SUSPENSION) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 05/20/2025

Cam gear under unit nut backed out causing the noise and not properly agitating or spinning replaced with truck stock parts unit no longer making any noise and all bolts are tight had to replaced belt as it was loose ; used 1 W10721967 (CAM KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC704FPS06

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/20/2025

"RC section is not cooling freezer section is cooling fine freezer temperatures -3? fresh food section 59?. I found fresh food section evaporator fan motor test 57 is not turning on at all. All the other fans are working properly. Replaced evaporator fan motor assembly, and thermostat Tested operations test 57 is now turning on fan motor with no issues. Performed test 40 as well no issues found at this time."

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/20/2025

Replaced previous parts ordered tested operation no further issues reported at this moment.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near Stallings, North Carolina 28104

Caleb

Job Details: 05/20/2025

"Unable to find anything wrong with the dryer at this time. Unit tests fine. Customer states that they had a vent company out and cleared her vents, she showed me pictures and statements from vent cleaning company. I removed a small amount of lent from lint duct and blower fan. Unit tests fine."

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Matthews, North Carolina 28105

Caleb

Job Details: 05/20/2025

Quoted customer for key. He stated that he lost the key again. Customer to contact whirlpool for key. Saved estimate of key if they want us to order one..

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSF705HBS00

Near Charlotte, North Carolina 28270

Caleb

Job Details: 05/20/2025

"Fan assembly styrofoam that supports fan was damaged, unit needs new fan,filter housing damaged causing unit to leak. Raised temps and ordering Reservoir and new fan assembly. Valve functioning. Customer to get new filter just in case defective housing has damaged current filter.; ordrng 1 WPW10394053 (Filter housing) and 1 W11098695 (Fan) and 1 W11204869 (Reservoir)"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830IL00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/20/2025

Complaint F2E1 left-hand side touch buttons will not function. I found left-hand side or shorted across not functioning properly unit needs a new touch panel to repair. Customer is going to contact Jen directly and inquire as to why this machine broke just right outside of its warranty.For such an expensive part. And see if he can get discounts from the manufacturer towards repair. Advised customer with the screen is on backorder with the manufacturer and that we will not be able to give him a reschedule date either way.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 05/20/2025

"W1E2S00APL1Complaint tub basket has a hole in it. I found wash plate is seized to gear case as well will have to bust wash plate completely out. I tried and attempted to remove would not budge. Gearcase also showing signs of oil leakage as well underneath. basket will be shipped directly to customer customer to inspect for any broken plastics, cracked plastics, or leakage of any kind. And call our office when part arrives at customers house. ; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 6 W11027980 (Screw)s and 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11449841 (Gearcase) and 1 W11551646 (Nut) and 1 W11178227 (Basket) and 1 W11510461 (Washplate) and 1 W10752187 (Screw)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 05/20/2025

whirlpool will put unit in review and replace unit. Whirlpool will reach out to customer in the next few days. Previous sr number 7741500953.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 05/20/2025

I replaced all previously ordered parts after destroying wash plates and getting remnants of wash plate shaft off of gearcase no further issues found performed control board calibration process cleared F8E1 error code from fault history found cold water pressure coming out of house is low.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/20/2025

Customer complained unit leaking water during wash brand new through quick wash cycle when going to drain found water coming out of drain line at home . Showed customer as it was happening . informed customer to plum drain line working as designed otherwise verified proper operation

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 05/20/2025

"Customer complaint of spark and burning smell on top right corner took off control panel and cover found diode had melted found capacitor and high voltage transformer. Also defective and have thermal damage needs new high voltage, transformer, diode, and capacitor. Called safety .sr#7741576140 safety said unit is deemed as do not repair . Informed customer safety will be calling him shortly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM01

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 05/20/2025

Returned to install new ui. Unplugged unit.installed ui. Plugged unit in and ran harvest and fill. Verified proper operation. Informed customer to give 24hr for ice.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325FDAM02

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/20/2025

"Tested and confirmed ice maker not working. Removed and replaced ice maker. Manually tested, cycled and filled correctly."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB4

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/20/2025

"Pulled range out. Removed and replaced infinite switch and socket. Reassembled, tested, all burners operating properly.; dspstn on spec-tagged invntry: 1 330031 RECEPTICLE (USE OLD BRACK"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near York, South Carolina 29745

Mitch H.

Job Details: 05/20/2025

Tested and entered diagnostics. Found F1E0 control error. Oven will not heat correctly. Needs oven control. Checked part availability and scheduled return for 5/28 PM ; ordrng 1 W11548749 (Control)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Worcester, Massachusetts 01606

Glenn

Job Details: 05/20/2025

Replace control board per service pointer tested all OK was no longer stuck in drain. Ran calibration and auto test. F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor

We serviced a

SAMSUNG DRYER

Model DVE45R6100CA3

Near Worcester, Massachusetts 01603

Glenn

Job Details: 05/20/2025

Tested found open dryer element. Replaced part tested all OK dryer is now heating fine. ; used 1 DC97-14486A (ELEMENT) from stock

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 05/20/2025

Complaint Our noise hard starting found worn out pulley and related parts Installed dryer repair kit tested all ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE RANGE

Model LFEH3054UFD

Near Dudley, Massachusetts 01571

Glenn

Job Details: 05/20/2025

"Only the inner burner is working, tested the burner. It is good at 35 ohms and 38 ohms for enter and outer windings replace switch checked connections all tested OK"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT511SZDB02

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 05/20/2025

Replaced led/socket and light working. Cs is on schedule for Chris to return to address freezing in rf section as cs didnt want someone different to work on it since Chris has done the previous work. Put as job complete as this repair (light) is done

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5NHEXMQ00

Near Avon, Connecticut 06001

Mike K.

Job Details: 05/20/2025

"Replaced door gasket and closers, door is closing and sealing good."

We serviced a

MAYTAG WASHER TL

Model MVWP576KW1

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 05/20/2025

Found the of the agitator needs to be cut out to install new hub its stripped Also needs new cam complete; rqstng P&A on 1 W11418231 (Base agitator) and 1 W10528947 (Hub) and 1 W11158175 (Cam complete)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 05/20/2025

"Tested and found pump/motor not working. Entered diagnostics, confirmed F4E3 error. Disassembled, removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF705HPS01

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 05/20/2025

"Ice on evap cover, steamed clear and evap clogged. Steamed clear, wiring all good. 9.6Kohm on evap thermistor, 32 ohm on heater, harness preordered is incorrect. Ordered new harness. Also twice while working on unit the leds started blinking , first time took several times of hitting door switch for them to return to normal, second time cleared up immediately. Unit making noise while blinking, ordering control. As well.Office to contact cs when parts come in to schedule return ; ordrng 1 W11505164 (Harness) and 1 W11620204 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Charlotte, North Carolina 28270

Caleb

Job Details: 05/20/2025

Rails seized preventing door from closing. Unit needs new rails. Customer to power off unit 48 hrs before service return date. ; ordrng 1 W11658402 (Rails)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 05/20/2025

"Techline sr7741609974. Inspected and found wild temp fluctuations in ff compartment , up 50 plus in ff and then down to mid to low 30s, no fault codes in system and Techline advised replacing main acu and air damper, will order parts and return. Call ahead, and customer will empty the refrigerator compartment.; ordrng 1 W11455229 (Main acu) and 1 W11663222 (Damper)"

We serviced a

MAYTAG RANGE

Model MES8800PZ1

Near West Hartford, Connecticut 06107

Mike K.

Job Details: 05/19/2025

"Unit is under 1yr wp warranty per service bench. 8 & 0 not responding, reseated harness and same. Replaced u/i and all buttons responding"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RW00

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 05/19/2025

"Cs has been monitoring temps/humidity since last visit, says humidity gets up to 70 on her measuring tool. All doors are sealed, no gaps between liner/case found Replaced control board. Cs to monitor."

We serviced a

LG DRYER

Model DLEX4000W

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/19/2025

"Inspected and found unit working properly on manual dry only, auto cycles not working or heating due to main control board and thermistor not communicating, left message with owner about cost or repairs. He will call office"

We serviced a

GE WASHER FL

Model GFW550SSN1WW

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 05/19/2025

"Installed drain pump and controller failed also, will order and return thurs am slot.; ordrng 1 WH22X38697 (Controller)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 05/19/2025

"Install bulkhead, screws, supports, and spacers, cycled and tested fine"

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XB00

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 05/19/2025

"Installed new right front switch and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVW7230HC1

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 05/19/2025

Upon arrival the washer had the tap cold running and on the panel said Tap Cold and customer mentioned that it started on its own. Found no error codes. While on diagnosing tap cold came on again. Ran diagnostic cycle and unit is not running the required pattern as it should from factory to test itself. Control is not working properly and will order parts for a return visit.; ordrng 1 W11614514 (Control Board) and 1 W11662334 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model KRMF706ESS01

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 05/19/2025

Complaint that the freezer is making loud noises when running. Found evaporator fully iced up. Verified heating element ohm out and is good but no voltage found when set to defrost in diagnostic mode. Bad Control. ; ordrng 1 WPW10675033 (Control Board) and 1 W11690163 (Evaporator Cover) and 1 W11249952 (Motor Harness)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 05/19/2025

Complaint that the washer is not cycling properly and wont wash clothes as it should. Found dispenser Housing gummed up with dried detergent. Cleared up debris and ran diagnostic and quick cycle. Customer prefers not to use the Load And Go feature anymore. Unit working normal.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 05/19/2025

Replaced all parts and unit closing properly.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 05/19/2025

Replaced all parts and oven and broiler working normal.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Windsor, Connecticut 06095

Mike K.

Job Details: 05/19/2025

Tech was assigned as a helper;

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Vernon, Connecticut 06066

Gary V.

Job Details: 05/19/2025

"Arrived and found water in catch pan and tripping float switch and faulting. Installed lower door seal, and cycled thru diagnostic test and cycled unit multiple times, did not detect any leaks at this time. Customer will monitor and also informed about excess suds from combination of rinse aid and detergent tabs."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01602

Glenn

Job Details: 05/19/2025

Found broken harness replaced part tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 05/19/2025

"Removed drier and evaporator flushed unit with nitrogen reinstalled new evaporator and drier added new coupler filled unit with 250 psi of nitrogen and bubble tested connections found good no leaks and pressure holding. Sweep charged uni then added correct r600 ounces. Let unit run and evap is now frosting up fully advised customer to give unit 24-48 hrs so temps can regulate, all operations are now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHB08

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 05/19/2025

"Tested and found that ice maker would not cycle. Removed and replaced ice maker. Tested, ice cycled and filled properly. Now operating normally.; used 1 W11700250 (Ice maker) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM05

Near York, South Carolina 29745

Mitch H.

Job Details: 05/19/2025

"Checked and found upper RC light working properly. Freezer light working intermittently. Removed and replaced freezer LED. Tested, light now operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW3

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/19/2025

"Installed new agitator and cycled thru diagnostics, tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/19/2025

Replaced unit control ran diagnostic cycle not faults or errors no longer stuck in drain

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KSRK25FVSS00

Near Charlotte, North Carolina 28277

Clinton

Job Details: 05/19/2025

On arrival found ice maker was just turned off turn back on unit then filled and cycled ice the unit will make ice

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Matthews, North Carolina 28104

Clinton

Job Details: 05/19/2025

The idler pully was making the noise I would have had to come back out to replace it. Customer judged to spray wd40 on it it did stop not sure how long Im not sure will call back if they want me to replace it

We serviced a

AMANA RANGE

Model AER6303MFS

Near Matthews, North Carolina 28105

Clinton

Job Details: 05/19/2025

Clear indication of roaches on control Customer stated he seen them in the control panel void warranty. Cant service

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV2

Near Weddington, North Carolina 28104

Clinton

Job Details: 05/19/2025

Installed gas regulator units flames still were small and going out. Called tech support found this model needs a minimum of 15.2 water column pressure. Gas tested at the wall by gas company only has 7 they need the gas adjusted sr number 7741597975

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Matthews, North Carolina 28105

Clinton

Job Details: 05/19/2025

Unit had a failed element replaced element from truck stock parts unit is heating properly after repair. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Matthews, North Carolina 28105

Clinton

Job Details: 05/19/2025

U it had a failed timer after repair the unit tumbles and heats properly. All checks passed no issues

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 05/19/2025

"Checked over unit and found all burners flam to low and not adjusting checked oven and flame is the same way. Checked regulator and found adjusted for propane flipped regulator and checked burners finding all burners had been switched over to propane customer had natural gas, this is causing flam to not light correctly. Will order new burners for natural gas, new regulator and bake fitting advised we would call when in due to out of stock ; ordrng 1 W10720102 (Regulator) and 1 W11459263 (Orfice holder) and 1 W11459258 (Orfice holder left rear) and 1 W11459260 (Orfice holder rf) and 1 W11459259 (Orfice holder rr) and 1 W11459261 (Orfice holder center) and 1 W10776437 (Broil fitting)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/19/2025

"Tested unit and found not response from control removed lower kick panel and checked terminal block when checking for power found pushing on terminals the unit came on and was getting 120v, checked connections and found black side not making a good connection at terminal block causing no power. Removed connections and found black wire connection bad on dishwasher side causing issue, fixed wiring and unit is now operating to specs"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/19/2025

"Tested washer due to unit had come up with a LOCK error and had to be cleared for it to start working again, ran a diagnostics cycle and found errors F5e2 lock failure, f1e1 main relay open or shorted, f8e1 long fill, F5e4 door not open error, f7e8 motor control/ motor over temp, ran step 12 and unit went threw but lock was very slow to unlock and washer shut down bf the spin could complete in diagnostics, unit will need new control,lock, pressure hose, pressure switch, parts tentative p/a ; ordrng 1 W11583890 (Control) and 1 W11565030 (Latch) and 1 W11316246 (Switch) and 1 W11456953 (Pressure hose)"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 05/19/2025

"Tested unit and found no power to console tried running a diagnostics cycle but nothing would respond. Tested voltage at main control and found 120v present but main cntrl green lights not on control is faulty. Found water dripping traced water and its leaking from valve solenoid, will order new Washplate, solenoid, console and control, parts tentative p/a ; ordrng 1 W11478526 (Panel) and 1 W11419171 (Cntrl) and 1 W11165546 (Valve) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6150PW0

Near York, South Carolina 29745

Mitch H.

Job Details: 05/19/2025

"Tested and ran diagnostics. No stored error codes. Ran diagnostics test cycle, verified noise coming from gear case. Confirmed that wash plate comes off easily. Ordering gear case. Checked part availability and scheduled return for 5/23 PM ; ordrng 1 W11449841 (Gear case) and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/19/2025

"Checked and tested. Confirmed F8E1 error, also found F7E1 error. Gear case making very loud grinding and roaring noise. Needs gear case and related parts. Checked part availability and scheduled return for 5/27 PM ; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 2Xtime (2X time)"

We serviced a

MAYTAG WASHER FL

Model MHW6630HC3

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 05/19/2025

"Replaced main control, tested operations performed a quick wash cycle no further issues found no error codes in fault history."

We serviced a

MAYTAG WASHER TL

Model MVWB835DW0

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 05/19/2025

Complaint washing machine will not power on at all no lights no noise no lock when plugged in or unplugged no noise. I found user interface has corrosion on and around communication cord connector going. To main board I replaced main board unit will definitely need user interface and lid lock. Unit file number 7741505647 unit no longer serviceable due to parts being no longer avalible per whirlpool 3rd party dispatch do not order or attempt repairs per warranty file number 7741505647

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 05/19/2025

"Checked over unit and found ice maker had fallen off of mounts and into ice bin causing door to not open and ice maker to not make ice. Removed ice maker and replaced secured unit and cycled, unit is filling and operating to specs"

We serviced a

MAYTAG M/W OTR

Model MMV1175JZ00

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 05/19/2025

Customer complained light under unit stats on. Found bad control board. Replaced control from pre id ts. Verified light turns on and off now. Verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 05/19/2025

Customer complained lid lock broken. Wont start. Confirmed complaint. Replaced lid lock from ts.ran unit through quick wash. Verified proper operation. Left lid w customer. ; used 1 W11670519 (LATCH) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/19/2025

"Complaints washing machine will not drain water out unit full of water upon arrival. Also making squealing noises during cycles. I found wiring harness, broken drain y joint going to pump connector. I replaced harness and drive belt for squealing noise installed harness clip per service pointer no further issues found. start of a quick wash cycle cycle started with no issues. Cancelled cycle water drained out no water leaking. ; used 1 W11643701 (HARNESS LOWER), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WTW4816FW3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/19/2025

Replaced main control for drain pump running all the time tested operations no further issues found performed a control board calibration procedure upon departure. No additional issues found or reported by customer.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/19/2025

I replaced all previously ordered parts tested operations no leakage occurring. Everything is functioning properly heater and diagnostics menu has an amp draw of 8 A and its working properly unit getting proper voltage is 124.3 V AC. I Advised customer that if clean light is still nonfunctional it is due to manufacturing changes more than likely as a result of revision changes. FSPW11648200 has been replaced by FSPW11410066. And that is the new behavior of the machine as everything has been replaced having to do with clean light and heating.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 05/19/2025

Found none of the gas line was tight upon arrival leaks from every connector line fittings flare were gunked up with teflon tape also causing leakage tightened removed Teflon inspected for leakage with soapy bubbles no further leakage occurring no leakage at all occurring everything working properly as of right now dryer is heating properly as well with no further issues

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 05/19/2025

Complaint refrigerator making loud noise. I found noise is caused by ice make ordering kit per service pointer Technical Service Pointer #: W11750800 Rev AAction Required: MandatoryRelease Date: October 2024; ordrng 1 W11750811 (Kit fill tube)

We serviced a

WHIRLPOOL WASHER TL

Model LSR8433KQ0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 05/19/2025

"Complaint not washing clothing properly I found agitator is broken, ordering agitator assembly no further issues seen or reported. ; ordrng 1 285565 (Agitator assembly)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3030LS01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/19/2025

Customer complained unit blowing out hot air. Found door gasket damaged. Ran bake 350? unit heating at avg 352?. Tried to put unit in service mode. Ui went blank. Flipped breaker and ui returned but went out again when put into service mode. Ordering new UI panel. Left element with customer. ; ordrng 1 W11692454 (Gasket) and 1 W11659257 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 05/19/2025

"Disassembled door. Removed and replaced dispenser. Reassembled, dispenser and dishwasher operating properly."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RFG237AARS/XAA

Near Clover, South Carolina 29710

Mitch H.

Job Details: 05/19/2025

Checked and tested. Found no water coming to refrigerator from home plumbing. Advised customer that they would need to get plumber to check incoming line and ensure proper water supply. Collected for service call on ck #6032

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 05/19/2025

"Tested and ran diagnostics. Found F28 sensor error. Also found belt broken and element shorted. Ordering sensors, harness, belt and element. Checked part availability and scheduled return for 5/27 AM ; ordrng 2 WP3387223 (Sensor)s and 1 WP3406653 (Harness) and 1 661570V (Belt) and 1 WP8544771 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHV03

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/19/2025

Customer complain unit had got up to 10 to 15? in freezer. Doesnt do it all the time. Found current temp 4? . Ran several system checks. Everything working as designed informed customer temperatures can raise temporarily while in defrost cycle verified proper operation

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ17

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 05/19/2025

Upon arrival customer walked out and said they have already taken care of it . Left call.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 05/19/2025

"Install new control board ram bike 350 unit heating checked all service burners, all burners working and everything aligned properly verified proper operation."

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOED5030LZ01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 05/19/2025

Tested and ran diagnostics. No stored error codes. Found no power going to bake element. Relay on control not closing. Ordering control. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11649350 (Control) and 1 W11649361 (Control)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 05/19/2025

Cust complaint was added time . House hold changed the setting in the normal cycle and the control remember that setting. I also checked error codes and ran diagnostics All running as intended.

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FRSS2323AS7

Near Millis, Massachusetts 02054

Aimee Z.

Job Details: 05/19/2025

Installed housing base and valve found frozen in door .There nothing to replace needs to defrost . Advised Cust to push paddle every 30 mins and put hot water bottle to finish defrosting.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 05/19/2025

Washer is dead on arrival tested outlet had 122 V found the power cord on the washer is defective order part ; ordrng 1 W10877409 (Power cord)

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 05/19/2025

Oven not heating properly and right front switch failure tested all 3 elements they are good at 15ohms installed control board but will need to order part switch ; ordrng 1 W10917724 (Switch RF)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 05/19/2025

Broken wiring harness to the drain pump used my truck stock already today will have to order the part ; ordrng 1 W11643701 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 05/19/2025

Customer has to leave by 4 oclock on Friday. No voltage from the timer to the heating element thermal fuse is ok order part timer ; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Plymouth, Connecticut 06786

Andre

Job Details: 05/19/2025

Ck unit upon arrival and remove and install compressor pressurize system and monitor pressure and charge system with Freon and instruct customer to wait 24hr for proper cooling ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ00

Near Plainville, Connecticut 06062

Andre

Job Details: 05/19/2025

Ck unit upon arrival and found unit freezer evaporator fan motor not running causing no air flow to fresh food compartment. Check and install fan motor from truck stock and fan is now operational and unit is now operating to manufacturers specs ; used 1 Wpw10464673 (Fan motor) from stock

Contact Us Today

About Us