Service History 93

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KBS2

Near Somers, Connecticut 06071

Gary V.

Job Details: 01/14/2026

"Installed latch panel Ui strike cover main acu and cycled, tested fine."

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 01/14/2026

Returned to install baffle. Installed part. Verified proper operation. Informed customer to give 24hrs for freezer to pull down and ice production.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ12

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

Complaint not cooling properly freezer zone is a refrigerator zone refrigerator zone is 48? Compressor is pulling 1.4 A of current frost pattern is a ball of ice coming off of capillary tube. Ordering a compressor and icemaker as will not cycle and has completely failed; ordrng 1 W11580057 (Compressor) and 1 W11700250 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDZ05

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 01/14/2026

"Complaint refrigerator leaking in freezer section has not leaked since icemaker. Water supply was turned off. I found fill tube was pushed too close to the icemaker causing it to overspray causing evaporator fan motor to make noises in unit to leak into refrigerator zone. Replaced probe on defrost heater as it was missing no additional issues found. cycled icemaker, no leakage occurring either anymore."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RB0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 01/14/2026

Part wasnt in for call needs the control f1 e0; schdld next appmnt for 1/20 TUE AM

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ02

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/14/2026

"Checked over unit due to leaking water from the front and could not find any issue with water leaking inspected all water lines and everything is dry. Placed unit into a defrost and checked pan finding no leaking water checked drain and found when putting back cover on the drain heater had blocked the drain hole allowing water to leak into freezer and out of door, fixed heater line and unit is now driving and working to specs"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Halifax, Massachusetts 02338

Aimee

Job Details: 01/14/2026

Installed new control and calibrated and ran dianostics I also ran a normal cycle to agaitationComplete

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 01/14/2026

Upon arrival unit is unoccupied new build. No one answered but unit was unlocked. Went to install handle and saw handle was damaged. Ordering new handle. Scheduled return call for 1-19-25. Left binder message . ; ordrng 1 W11123099 (Handle)

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01610

Glenn

Job Details: 01/14/2026

"Replaced all parts drain pump harness actuator cam lid lock clamp cleared error code F9E1 ran diagnostics cycle washer will not stop draining. Defective pressure switch on control order parts also need screws for drain pump inv # 69724772 ; ordrng 1 W11626074 (Control board) and 3 W10004910 (Drain pump screws)s, used 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near Worcester, Massachusetts 01605

Glenn

Job Details: 01/14/2026

"Installed gear case agitator, router and stator and slider. Tested all OK"

We serviced a

KENMORE DRYER

Model ="110.68832700"

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 01/14/2026

"Complaint that the dryer is making loud noises while tumbling and customer asked to have the heating element replaced. Quoted for parts and labor. Replaced all parts. Unit working normal. 1yr warranty for parts and labor.; used 1 4392067 (DRYER REPAIR KIT), and 1 WP3387747 (ELEMENT) from stock"

We serviced a

BOSCH WALL OVEN DBL

Model HBL8651UC/O1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 01/14/2026

"Customer complaint unit upper oven not getting hot enough only getting to around 325 lower oven. OK ran bake 350 found hidden bake element not heating bowl element and convection element working. Needs bake element. Quoted repair. Collected via card. Scheduled return call. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 00791650 (Bake element.)"

We serviced a

JENN-AIR RANGE

Model JDRP436HL03

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 01/14/2026

"Upon arrival builder, let me in. Found no power to Ui , but burners igniting and working. Took off Ui and found loose wire to Ui. Attached and unit now working. Asked builder about slider in notes and didnt see damaged slider in oven. Builder said he would put it in if it hasnt already been put in. Verified proper operation."

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 01/14/2026

Complaint oven never reaching achieved. Temperature never preheating properly usually stays 5 to 15? below preheated temperature for hours. I called Tech line Tech line recommended customer call connectivity team and see if you use your interface can be updated as theres no history in the cloud since August 8663334591 connectivity team Techline also wants me to order ui hinges door switch and appliance manager at same time. Unit not showing its pairing properly also experiencing door closure issues where its not closing with door switch properly. Customer has to hold door closed to make a switch make a clicking noise file number 22205982 ; ordrng 1 W11492269 (Ui) and 1 W11334164 (Control) and 1 W11029221 (Latch) and 1 W11568813 (Hinge) and 1 W11568941 (Hinge)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 01/14/2026

Complaint that the washer wouldnt stop running. Found error codes F3E1 and F1E1. Found failed pressure switch. Unit falls unit S Code: S153EB. Replaced part and unit running normal.; dspstn on spec-tagged invntry: 1 W11603810 control

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Agawam, Massachusetts 01001

Chris B.

Job Details: 01/14/2026

Complaint that the washer gave out a loud bang during the wash cycle. Found failed transmission and unit leaking oil. Will order all parts for approval. Customer asked for Chris to return please.; rqstng P&A on 1 W11454372 (Gear Case) and 1 W11686050 (Motor) and 1 W10759923 (Clutch) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W11409708 (Shield) and 1 W10919191 (Wash Plate) and 1 W10528947 (Hub) and 1 2xFrameJob (2x Frame Job) and 1 W11217817 (Suspension)

We serviced a

MAYTAG DRYER

Model MEDP585GW0

Near Holden, Massachusetts 01520

Glenn

Job Details: 01/14/2026

"Least latch instructed customer on closing the door door as it is rigid. This is the new design of the latches and strike. I think I can do to change that, but customer did have a broken door switch order part.; ordrng 1 WP3406107 (Door switch), dspstn on spec-tagged invntry: 1 279570 CATCH KIT"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 01/14/2026

I replaced all previously ordered parts tested operations ran a cup of water down the drain tube everything working and draining fine

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

Complaint making a knocking/clicking noise at the end of the cycle smells like burning oil. I found gear case is leaking oil cause of odor and unit will need gear case wash plate and everything underneath customer declined repair today is going to replace.

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

Complaint motor starts running unit starts chiming F8 E4. I found error codes F9e2 f8e4 fee3 codes replaced motor sump assembly found water line leaking loose connector going to valve tested no leaks

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near York, South Carolina 29745

Mitch H.

Job Details: 01/14/2026

Checked and found glow igniter working but valve not opening to allow burner to light. Do not hear relay clicking to open valve. Ordering control and valve. Checked part availability and scheduled return for 1/19 PM ; ordrng 1 WP98014893 (Gas valve) and 1 W11126814 (Control)

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Suffield, Connecticut 06078

Gary V.

Job Details: 01/14/2026

"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test and tested fine now."

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 01/14/2026

"Installed new inlet valve per previous diagnosis , water no longer weeping into drum."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 01/14/2026

"Installed new control board and ran diagnostics test, tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 01/14/2026

"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test, tested fine now.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Charlton, Massachusetts 01507

Glenn

Job Details: 01/14/2026

Customer instruction on well water causing calcium build up in dishwasher. Customer may want to add a filter under the sink to prevent calcium entering dishwasher. Dishwasher tested all ok.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW2

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 01/14/2026

Installed all new parts and leveled unit properly ran a calibration cycle and then a wash and spin cycle. Unit is now washing and spinning to manufacture specs

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 01/14/2026

"Tested washer and found unit would ramp up in a high speed spin and start squealing and making noise a lot of noise and tub would shake. Found both top springs had never been set in place causing them to sit on the metal and make a ton of noise and make the tub not level. Fixed springs to sit properly ran a spin and leveled unit, washer is now working to manufacture specs"

We serviced a

JENNAIR DISHWASHER

Model JDB9200CWP2

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 01/14/2026

Found the clicking is the drain pump removed there is piece of glassNed new pump drain; used 1 WPW10531320 (Drain pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF532SMBW00

Near Sturbridge, Massachusetts 01566

Glenn

Job Details: 01/14/2026

Freezer drain frozen over leaking onto the floor. Cleared freezer defrost drain tested all ok

We serviced a

WHIRLPOOL WASHER FL

Model WFW6720RW0

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 01/14/2026

Cust hearing the water valve shutting suddenly and the pipes rattlingSuggested a suppressorsWent through Cust education

We serviced a

KITCHENAID WALL OVEN DBL

Model KODE500ESS20

Near Carver, Massachusetts 02330

Aimee

Job Details: 01/14/2026

Cust stated error code for F8E0 and says insert meat probe.F8E0 is for the cooling fans running to slow and needs meat probe .Took photo will need men is mounted low to floor with micro wave on top; ordrng 1 W11448962 (Acu) and 2 W11598119 (Cooling fans)s and 1 W11252826 (Meat probe) and 1 W11231343 (Nut meat probe)

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 01/14/2026

Installed new timer and push start switch tested and heating complete

We serviced a

WHIRLPOOL WASHER TL

Model CAE2795FQ1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 01/14/2026

"Tested washer and found once plugged in unit would start to run the drain pump and never stop, checked for errors and found F3e1 pressure sensor fault, f5e1 lid switch fault, tried to run a calibration cycle but unit would just shut off and continue to drain. Tested press or sensor hose for any leaks and could not find anything blew thew hose into control and unit stop draining but came back on main cntrl is faulty also lid lock clicking wile replace lock. Parts covered under 2nd rear warranty ; ordrng 1 W11188527 (Cntrl) and 1 WPW10482836 (Lid lock)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 01/14/2026

Installed new controls and leveled unit checked over machine and found unit cooling and all operating working to specs advised customer to watch unit for 24-48 hrs just to be safe.

We serviced a

AMANA RANGE

Model ACR4303MMS2

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 01/14/2026

"Checked over unit and found rear right and front left big burners not coming on customer had never got them working from new, checked connections and found good ohmed out elements and found bad, will order and replace both elements and receptical ; ordrng 2 W11396790 (Left front right rear element)s"

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 01/14/2026

Found front bearing had disconnected re installed earring tested all ok

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 01/14/2026

Installed new pump ordered and tested complet

We serviced a

MAYTAG WALL OVEN

Model MOED6030LZ01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 01/14/2026

"Installed both fans and ACU, ram unit and after a couple minutes got f8e1. Had f8e0 previously. Call Tech Line went through several tests getting F8E1 during test testing. Tech Line said to order a new user interface. Ordering part.informed customer office will call when parts come in. Sr#22211189; ordrng 1 W11655070 (Ui)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/14/2026

Found unit full of water. Found broken harness to drain pump. Replaced harness from ts. Verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 01/14/2026

Customer complained unit gets off balance during spin. Found bad suspension. Replaced suspension. Ran high slowed spin. Verified proper operation. ; used 1 W11130362 (SUSPENSION) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB3

Near Westfield, Massachusetts 01085

Chris B.

Job Details: 01/14/2026

Replaced sump pump and unit running normal. No leaks detected. Ran diagnostic cycle twice and unit running great.

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Webster, Massachusetts 01570

Glenn

Job Details: 01/14/2026

Installed new user interface found that the display is defective. We need to re-order user interface and main control board. Part show Zero stock at this time. Will need to call customer and part arrives. ; ordrng 1 W11734473 (Relay board) and 1 W11795428 (Display board)

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS20

Near Grafton, Massachusetts 01560

Glenn

Job Details: 01/14/2026

ALLOW 2 hours Found halogen bulb shorted will need to order parts for repair. ; rqstng P&A on 1 W11193483 (Lens) and 1 423107022541 (Reflector) and 1 W10886919 (Bulb)

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF505ESS00

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 01/14/2026

Replaced all parts and unit running normal.

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 01/14/2026

"Confirmed noise. Disassembled dryer, installed dryer kit. Inspected motor, blower wheel and all components. No other issues found. Reassembled, tested, dryer operating properly with only normal operating sounds.; used 1 4392067 (Dryer kit) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 01/14/2026

"Called customer, notified them this was an OOW, cash call. Customer said they had an extended warranty. Explained that we would need an authorization and dispatch from warranty company or they would be responsible for service fee. Customer said they would pay service fee. Arrived, customer again said they had an extended warranty and looked for the paperwork. Explained again that we would need an authorization from warranty company or I would need to collect for the service call. Customer declined any service at this point. No diagnosis or service performed."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW06

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 01/14/2026

"Removed and replaced ice maker. Tested, ice maker cycled and filled properly. Unit, operating and cooling properly."

We serviced a

WHIRLPOOL WASHER TL

Model MVWC565FW2

Near Hartford, Connecticut 06120

Gary V.

Job Details: 01/14/2026

"Installed suspension rods Gearcase cam agitator belt hub, ran diagnostics test and tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hartford, Connecticut 06105

Gary V.

Job Details: 01/14/2026

"Inspected and found garment stuck drum causing noise, removed and cycled, unit quiet now."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA 08

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 01/14/2026

Upon arrival found all ice thawed out and ice bin could be removed. Tested ice maker and the first three times unit would shine after pressing the test cycle. After multiple attempts IM did respond and cycled all the way through. Found control board acting up. Customer decided to keep using the unit as is. Trip fee was collected from before.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB1

Near East Hartford, Connecticut 06108

Gary V.

Job Details: 01/14/2026

Installed new control board and ran diagnostics test and tested fine.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KBS2

Near Somers, Connecticut 06071

Gary V.

Job Details: 01/14/2026

"Installed latch panel Ui strike cover main acu and cycled, tested fine."

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 01/14/2026

Returned to install baffle. Installed part. Verified proper operation. Informed customer to give 24hrs for freezer to pull down and ice production.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ12

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/14/2026

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDZ05

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 01/14/2026

We serviced a

WHIRLPOOL RANGE

Model WFES3030RB0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 01/14/2026

Part wasnt in for call needs the control f1 e0; schdld next appmnt for 1/20 TUE AM

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ02

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/14/2026

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/13/2026

"Inspected and found debris lodged in blower wheel, cleared debris out and cycled, tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/13/2026

"Complaint refrigerator leaking from the back where the hose connects to the fridge blue part. I found isolation valve is cracked at the top of The valve water has been leaking for unknown amount of time has caused warpage to customers flooring. both underneath in front and behind in the room, directly behind refrigerator hallway passage floor is warped enough in the hallway that it does pose a tripping hazard. if not expecting customer is going to contact manufacture and homeowners insurance potentially."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/13/2026

Replaced valve and filter housing assembly unit is no longer spraying water out when getting water from door dispenser or icemaker is just a slow drip left cover off so it could drip into a cup. Customer knows that if cup overflows it will leak on the floor. Parts are needed are on backorder. Office will call customer when parts come in.; ordrng 1 W11759127 (Tube) and 1 W11759128 (Tube) and 1 W11759137 (Seal filter tubes) and 1 W11759033 (Seal filter tubes)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/13/2026

Complaint washing machine will not work. I found slider has failed. Ordering slider to finish repair.; ordrng 1 W10734521 (Slider)

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/13/2026

"Complaints time continues to increase. Unit will not stop filling with water. Have to turn off water. I found upon arrival cold water valve was still in the on position. Valve was just free spinning handle hot water as soon as I turned it on, its starting to fill inside of the machine, even though the machine was unplugged. I found error codes F0e3 f8e3 f9e2 f7e9 cleared error codes verified rotor is not stuck. replaced slider and water inlet valve as it is defective and suspension making everything tight. No further issues found at this time. performed a rapid wash cycle time started at 45 minutes was at 20 minutes upon departure.; used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Easton, Massachusetts 02375

Aimee

Job Details: 01/13/2026

"Found error for latch and shifter, wasnt locking and shifting ran diagnostics fills wont agitate or spin mor than onceCan hear shifter not agaitating or spinning more than one time.Ordering mtr and control; ordrng 1 W11026785 (Motor) and 1 W11735316 (Control) and 1 W11675700 (Encoder), used 1 W11670519 (Latch), and 1 W10913953 (Acuator) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMLS311HSS09

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 01/13/2026

Complaint that the door would not close properly. Found both latches engaged with the door opened. Adjusted the latches back into place and door holding shut. Door is in proper working condition. Unit heating normal.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Whitman, Massachusetts 02382

Aimee

Job Details: 01/13/2026

Installed new encoder and water valve and capRan dianostics and spin and quick wash all working

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/13/2026

Found control board not operating on start button not working all other buttons working replace pre-ID control board rang through test cycle verified proper operation. Unit has PL auth.

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT118FFFH09

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 01/13/2026

"Checked over unit and found both sections not cooling freezing at 45 and fridge at 50, found compressor running but super hot found evaporator only frosted up 2 inches and unit gurgling and making noise. Unit will need new compressor, evaporator,dryer, 2 couplers to pump unit down and the rest of couplers due to aluminum, will also need extra time to fix unit. Customer calling whirlpool due to this is the second fridge with some issue if any outcome advised to plz call us and we will let him know when parts are in for return visit ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler) and 1 W11661102 (Process tube) and 1 W11582579 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 R600 (R600a bottle) and 2 W11506635 (Stub)s"

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/13/2026

"Ran washer and found unit not washing found agitator washing with the basket, ran diagnostics and found actuator not advancing. Checked actuator and found broken causing issue with unit washing, replaced actuator and recalibrated machine, ran a wash then a spin finding unit now working to manufacture specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 01/13/2026

"Ran unit and found machine filing with water but never washing, ran a diagnostics cycle and found wash motor buzzing and making a grinding noise motor faulty. Replaced sump&motor assembly and ran unit thew a calibration cycle, unit is now working to manufacture specs"

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HW1

Near Millbury, Massachusetts 01527

Glenn

Job Details: 01/13/2026

Replaced user interface tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVWH3

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 01/13/2026

"Installed parts ordered by previous tech ran unit through service diagnostics unit turned on , filled with water , dispenser opened and unit started washing . verified proper operation."

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Worcester, Massachusetts 01604

Glenn

Job Details: 01/13/2026

"Installed parts tested while apart is getting voltage to igniter flame sensor opens gas lites. Assembled dryer but it is not cycling proper even with vent disconnected order parts ; ordrng 1 WP8577274 (Thermistor) and 1 WP3391912 (Thermostat fix) and 1 W11396709 (Thermistor gas inlet), dspstn on spec-tagged invntry: 1 279834 COIL KIT"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSC5536RZ00

Near Worcester, Massachusetts 01606

Glenn

Job Details: 01/13/2026

Customer instruction on operational noise from fridge it is operating as designed the noise is normal. Tested all ok

We serviced a

MAYTAG WASHER TL

Model MVWP576KW1

Near Oxford, Massachusetts 01537

Glenn

Job Details: 01/13/2026

Safety will only cover the diagnostics fee. Found pulley loose caused cam grinding noise and belt slipped off pulley. Replaced cam kit calibrated washer then ran diagnostics cycle tested all ok with authorization # mkdyq0wp1 you may need credit customer for the part as we have a new authorization ; used 1 W10721967 (CAM KIT) from stock

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC527PSS01

Near Sturbridge, Massachusetts 01566

Glenn

Job Details: 01/13/2026

Need to order part for the microwave turntable motor screeching per Mike. Will have to call the customer when the part arrives. Will need two men as the microwave oven has to be removed from the oven itself for repair allow two times slots. ; ordrng 1 W11807697 (Turn table service kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 01/13/2026

"Replaced previously ordered parts, tested operations everything working fine as of right now completed a diagnostic cycle with no issues"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 01/13/2026

"I replaced the main control board for drain pump running issue, preventing washing machine from being used. No additional issues reported at this time by customer.; dspstn on spec-tagged invntry: 1 W11603810 control"

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/13/2026

Complaint dryer is extremely loud can be heard in all rooms. I found idler wheel is broken in half replaced with component repair kit tested operations no further issues found. unit appears to have been dropped as there is a dent in machine; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVWC565FW3

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 01/13/2026

Complaint washing machine is not working properly. I found F7e5 f8e1 f1e1 only codes I found suspension has completely failed. I also found unit water setting was set to cool but does not have any hot water. Connected to appliance could be the cause of F8E1. Also found suspension was completely shot. Has lots of excessive bounce replaced suspension. I inspected drive motor and capacitor and all lower end parts for F7 error code could not find any issues that would cause F7 code at this time. No further issues could be found at this time. ; used 1 W11130362 (SUSPENSION) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Scituate, Massachusetts 02066

Aimee

Job Details: 01/13/2026

Cust stated topped mid cycle and started to blink confirmed need latchAlso couldnt get into diagnostics because of latchNeeds control and pump and theres a drip from heater on motorNeeds latch mtr heater; rqstng P&A on 1 W11412299 (Latch) and 1 W11416362 (Heater) and 1 W11416362 (Wash pump)

We serviced a

WHIRLPOOL WASHER FL

Model WFW5720RW0

Near Plympton, Massachusetts 02367

Aimee

Job Details: 01/13/2026

Found leaking from the drain pump; ordrng 1 W11747098 (Drain pump)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Plympton, Massachusetts 02367

Aimee

Job Details: 01/13/2026

"F3e1 found drain pump running, replaced control and ran dianostics and spin complete; dspstn on spec-tagged invntry: 1 W11603810 control"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW3

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 01/13/2026

Installed new motor completeRan calibration and spin

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 01/13/2026

Installed new vent and cap with new water valve And new float completeTested for leaks complete

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/13/2026

"Tested unit and found when running dryer unit would make a clunking noise coming from inside drum. Removed all parts and found rear rollers hangin up causing idler pulley to catch on belt and make noise, replaced all parts with repair kit and extra roller support lubed and unit is now running and operating to specs ; ordrng 1 WPW10314173 (Roller), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

JENN-AIR RANGE

Model JDS8860BDP17

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 01/13/2026

"Tested oven and found left rear burner not lighting and front burners acting up, tested burner and found rear ignitor has bent away from burner causing it to not spar, fixed ignitor on front and back burner to spark correct and unit is now lighting and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/13/2026

"Tested unit due to when running the measure fill the water would not be measured correctly it would be off or under then it would work fine then do the same thing. Tested dispenser over and over measuring the fill and unit filled perfect each time, recalibrated measure fill and hard reset unit advised customer unit is measuring the water perfect if any issue try and record it so we can have a better idea of whats going on as of now its working normally"

We serviced a

AMANA WASHER FL

Model NFW5800HW2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/13/2026

"Tested unit and found washer locked and would not start or drain. Ran diagnostics and found errors F9e1 long drain F6e3 locking error f0e2 off balance, ran a drain cycle and unit would run the pump but never drain out any water. Removed drain pump and found filter blocked not allowing water to drain, removed items and found something stuck in recirculating pump removed a bead and unit is now washing and working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, Massachusetts 01570

Glenn

Job Details: 01/13/2026

Call customer he said he doesnt have an appointment today. Need to reschedule for next Monday.; dspstn on spec-tagged invntry: 1 W11603810 control

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS05

Near Sutton, Massachusetts 01590

Glenn

Job Details: 01/13/2026

Replaced damper and icemaker tested all OK; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER

We serviced a

WHIRLPOOL WASHER TL

Model MVWP586GW0

Near Sutton, Massachusetts 01590

Glenn

Job Details: 01/13/2026

Replaced control board (washing machine is in warranty) disregard prior notes said otherwise calibrated washer ran diagnostic cycle tested all OK

We serviced a

BOSCH DISHWASHER

Model SHE43RL6UC/64

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 01/13/2026

Complaint that the dishwasher is not powering on.found loose connection on the power cord and needed adjustment. U it running normal. No other issues found.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 01/13/2026

Installed new hinges and cycled tested fine

We serviced a

KITCHENAID DISHWASHER

Model KDTF324PPA0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 01/13/2026

Installed new main control board and cycled didnt detect any problems.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 01/13/2026

"Inspected and found drain system fault and pressure system faults, got water mostly drained out, unit needs main acu and drain pump, will order and call.; ordrng 1 W10876600 (Drain pump) and 1 W11627517 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 01/13/2026

"Inspected and found poor water flow from dispenser, checked water filter and tested fine, poor water flow is most likely plumbing supply problem. ice maker broken, replaced ice maker and cycled, please allow time for ice to fill bin.; used 1 W11700250 (ICEMAKER) from stock"

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