We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Holden, MA 01520
Glenn
Job Details:
11/14/2024
Found gear case bearing failing squeaking noise during spin and gets extremely loud order parts ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase)
We serviced a
LG REFRIGERATOR
Model LMXS30776S / 03
Near Mendon, MA 01756
Aimee Z.
Job Details:
11/14/2024
Cust had lg in to replace the compressor and door gaskets 2 days ago.There isnt ice build in freezer or fridge took photos.Explained I would need to see the frost build up. Cant just order parts.Called office said to take photosAt this point no ice or frost build up
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, MA 01757
Aimee Z.
Job Details:
11/14/2024
"41735Installed new icemaker and filledInstalled new light switch all doors reading open and closed through diagnostics No lights freezer or fridge ; rqstng P&A on 1 W10804160 (Led board) and 1 W11683242 (Led kit) and 1 W10804160 (Led board), dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER"
We serviced a
WHIIRLPOOL DRYER
Model WED8127LC2
Near Auburn, MA 01501
Lee
Job Details:
11/14/2024
"Techline 7740291704Customer states unit ran for 30 minutes then stopped tumbling and heating but timer continues to advance. Tried to cancel and restart but would not allow for 30 minutesChecked verified software update did take, contacted techline. Need to order and repalce user interface, customer will need to unclaim dryer and add new appliance on whirlpool app after repair.; rqstng P&A on 1 W11626080 (User interface), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leicester, MA 01524
Glenn
Job Details:
11/14/2024
Installed gaskets between freezer door liner and door seal tested all ok ; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Medway, MA 02053
Aimee Z.
Job Details:
11/14/2024
"Broke the wash plate to install new , Couldnt get the ring off top of the Gear-case with bearing puller. The metal piece thats in center of the washplate. seized rusted took photo . would only come half way off.Sending parts back. Needs Gearcase and spin basket with other parts. ; rqstng P&A on 1 W10752719 (Gearcase) and 1 W11454734 (Gear case), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, MA 01075
Chris B.
Job Details:
11/14/2024
Replaced part and unit running normal. No leaks detected.
We serviced a
BOSCH REFRIGERATOR
Model B22CT80SNS01
Near Granby, MA 01033
Chris B.
Job Details:
11/14/2024
Complaint that the freezer door wont close. Found heavy ice buildup not letting door to close properly. Quoted for minor repairs. Cleared out all ice and door seals. Door closing normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/14/2024
Recived heater nuts that were sent not heater re-ordering heater for this customer.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/14/2024
"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. I performed a control board calibration cycle as well as cleared out all previous error codes.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11643701 HARNESS LOWER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Unionville, NC 28110
Jonathan J.
Job Details:
11/14/2024
I replaced main control tested operations. Everything is working properly and cycling fine as of right now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28277
Caleb
Job Details:
11/14/2024
"Found loose wire in junction box with discoloration. Corrected and tests unit, ran through diagnostics fine, unit tests fine."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Waterbury, CT 06706
Jimmy R.
Job Details:
11/14/2024
"Tested washer and found machine would come on start and go right to done never sensing. Ran a diagnostics cycle and found unit draining water but when agitating it would continue to keep going and going until unplugged, found actuator faulty not shifting. Replaced actuator and recalibrated machine ran a wash cycle and unit is now working to specs; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Charlotte, NC 28206
Clinton
Job Details:
11/14/2024
Replaced main control on washer no longer draining instantly ran auto test no functional failures at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Charlotte, NC 28262
Clinton
Job Details:
11/14/2024
Reformed freezer gasket door making a good seal now
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Southampton, MA 01073
Mike K.
Job Details:
11/14/2024
"Complaint of being loud and walking on spin. Lower assy looks ok, suspension is weak. Ran diagnostic cycle, only error in history is f0e2, over suds. Completed test cycle fine.Ran a rinse and spin cycle and worked fine. Noise could not be recreated, all functions test fine.Quoted for suspension/labor.; ordrng 1 W10780048 (Suspension kit)"
We serviced a
MAYTAG WASHER
Model PAV3240AWW
Near Westfield, MA 01085
Mike K.
Job Details:
11/14/2024
"Complaint of banging around regardless of load size. Springs suspension is intact. Found transmission is leaking oil, would require new transmission. Transmission is nla. Collected for service call only."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/14/2024
"Complaint condensation on door gasket of the freezer and door handles on the freezer and pantry above. The freezer are loose. Tightened doorhandles and applied gasket material to freezer per manufacture service planner. No further issues found or reported at this time. ; used 1 W11159728 (GASKET), and 1 W11159728 (GASKET) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/14/2024
Complaint dryer randomly shutting off without rhyme or reason within five minutes starting a cycle sometimes in the middle of a cycle clothing will still be damp. I tested moisture bar sensor moisture bar sensor. I have resistance that is being detected control. I suspect synthetic fabrics may be culprit For customers issues or flash drying garments up against filter screen. Or not enough garments in dryer for dryer to detect. Cannot find any additional issues with dryer at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Stallings, NC 28104
Jonathan J.
Job Details:
11/14/2024
"Complaint washing machine does not appear to be agitating. I found agitator is working perfectly fine with no issues. I had customer take a video so they could show someone else as well. I ran through all cycles no error codes and fault history no gear case issues no actuator issues, everything is working as intended. Customer is comparing unit to their old unit that had a dual action agitator on it versus this agipeller style design. no issues found with washing machine at this time. All operations are working as engineered."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/14/2024
Came to install part ordered by previous tech. Installed new resivoir/filter housing. Checked for leaks a flushed 1liter of water to steady flow. Verified proper operation and no leaks detected. Total collected in previous ticket. Prices on this ticket do not reflect work done or prices. Previous ticket had correct pricing of labor and parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Stanley, NC 28164
Ryan S.
Job Details:
11/14/2024
Return to install gaskets gaskets making proper seal now verified proper operation; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28216
Ryan S.
Job Details:
11/14/2024
"Customer complained dishwasher would not work intermittently and found it had started on its own a couple times. while trying to enter service mode could not found you is intermittently working. Ordering control board scheduled return call for.11-25-24. Customer is out of town 21st and 22nd . Customer had closing papers so unit in warranty, had taking picture of paper landlord had gave him from Queen City but receipt was for oven not dishwasher so disregard that document in pictures, use closing disclosure date 12-14-23. ; ordrng 1 W11637583 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, NC 28216
Ryan S.
Job Details:
11/14/2024
"Customer complained she doesnt think unit is going through full cycle. Ran service mode. No error codes stored. Ran service test , unit went through full cycle but drain pump sounds strained now. Pump is hotter than normal Replaced pump from ts. Verified proper operation. ; used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, NC 28205
Clinton
Job Details:
11/14/2024
Found the fuse in the wiring looks burnt. And the control is clicking on and off. ; ordrng 1 W11629912 (Control) and 1 W11662347 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Clinton
Job Details:
11/14/2024
Entitlement page pulls up out of warranty cant service unit payment is collected or receipt
We serviced a
MARVEL REFRIGERATOR
Model ML24RDP3NP
Near Charlotte, NC 28207
Clinton
Job Details:
11/14/2024
Metal condenser fan vibrates I wedge a piece of foam in the unit to stop it. It was very easy to access customer believed it was under warranty with Jenn air but this in not a Jenn air product
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Charlotte, NC 28270
Caleb
Job Details:
11/14/2024
Replaced defective element. Unit tests fine. ; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Clinton
Job Details:
11/14/2024
Replaced the thermostat and the control unit runs and heats properly no errors
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD2100V70WW
Near Ware, MA 01082
Chris B.
Job Details:
11/14/2024
Complaint that the dishwasher is not draining. Found unit would not cycle to drain on the timer. Customer mentioned that it drain ok once and didnt anymore since. Found bad timer and solenoid. Will run parts for approval.; rqstng P&A on 1 WD21X33640 (Timer) and 1 WD21X10268 (Drain Selenok) and 1 WD1X1316 (Shaft) and 1 WD01X22721 (Arm Valve) and 1 WD02X24236 (E-Ring) and 1 WD09X10025 (Knob)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Rock Hill, SC 29730
Brandon
Job Details:
11/14/2024
Complaint unit is not cooling at all. On arrival unit was unplugged. Plugged unit in and compressor came on immediately. Let compressor run for about 20 minutes and no frost pattern was formed on evap. Compressor is covered under warranty but labor is not. Priced customer at 599.00 for labor on compressor. Customer said they would call back and let us know if they wanted to go through with repair.
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Charlotte, NC 28269
Johnny
Job Details:
11/14/2024
Installed part.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, NC 28269
Johnny
Job Details:
11/14/2024
Basket off centered and springy. Ordering necessary parts for complete repair ; ordrng 1 W11178227 (Spin basket) and 1 W11510461 (Washplate) and 1 W11400156 (Suspension rods) and 1 W11551646 (Tub nut)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
F2e0 error code. No communication between user interface and control board. Will need both for successful repair. Quoted cx and collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
"Cx ststed lid locked and wouldnt open, cx forced their way into unit by breaking lid latch. Replaced with new. Upon arrival had error code f9e1 drain issue, observed damaged wire to drain pump. Replaced, drained water from unit, ran test cycle, unit working as designed.; used 1 W11670519 (LATCH), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
Clean clear water sitting at bottom of dishwasher indicates a slow water inlet leak. Ordering new valve and control board.; ordrng 1 W11684258 (Water valve) and 1 W11683481 (Control board)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
"Cx ststed lid locked and wouldnt open, cx forced their way into unit by breaking lid latch. Replaced with new. Upon arrival had error code f9e1 drain issue, observed damaged wire to drain pump. Replaced, drained water from unit, ran test cycle, unit working as designed.; used 1 W11670519 (LATCH), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
"Installed new part, Cx verified repair was successful. Start button worked every time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28212
Brandon
Job Details:
11/13/2024
Complaint unit is not washing properly. Found that pump was not working . Replaced with pump that was sent with me. Tested after installation. Tested properly with no leaks. And no other issues were found.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Webster, MA 01570
Lee
Job Details:
11/13/2024
"Customer states unit wont fillConfirmed complaint, found solenoid getting stuck barely open,screens are cleared, customers shut off was leaking so had her sign water waiver, completed repair tested okay.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Grafton, MA 01519
Lee
Job Details:
11/13/2024
"Customer states unit make a lot of noiseConfirmed complaint, found compressor and fan making noise, freezer Evap fan has broken from hitting ice ball that developed on Evap, compressor making a lot of noise as well. Advised customer unit needs sealed system repair and to to contact Frigidaire."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Leicester, MA 01611
Lee
Job Details:
11/13/2024
Installed parts verified oven now works properly
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, MA 01604
Lee
Job Details:
11/13/2024
"Customer states unit wont operateConfirmed complaint, found part of coin mechanism was bent so it was not triggering the timer when pushed, bent bar back to being straight and tested, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Ludlow, MA 01056
Gary V.
Job Details:
11/13/2024
Inspected and found suds fault and off-balance fault. Customer may have washed something unusual unused too much soap clear the codes cycled through a cycle and all functions test fine now.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Charlotte, NC 28205
Clinton
Job Details:
11/13/2024
Fae1 customer stated the dispenser is not opening found error code for dispenser. ; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Worcester, MA 01610
Lee
Job Details:
11/13/2024
"Installed control, ran cycle, tested okay"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Worcester, MA 01603
Lee
Job Details:
11/13/2024
Installed both parts tested okay.; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Worcester, MA 01605
Lee
Job Details:
11/13/2024
"Installed part ordered by previous tech, tested okayUnit did start working prior to my arrival but customer still wanted repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5201SR/AA
Near Shrewsbury, MA 01545
Lee
Job Details:
11/13/2024
"Customer states icemaker jammed does not operate, confirmed complaint. Icemaker motor jammed.Installed ice maker, ran test cycle, verified worked proper"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Charlton, MA 01507
Glenn
Job Details:
11/13/2024
"Installed compressor filter, dryer left drawer and control. tested for leaks with nitrogen no leaks found pull the vacuum. No leaks found charge system precious are good tested all OK"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG510S0AW2
Near Sturbridge, MA 01566
Glenn
Job Details:
11/13/2024
Found loose contact on bake spark igniter causing no baking operation repaired loose connection tested all ok but drawer glides are worn out drawer is not sliding in and out and falls on the floor order parts ; rqstng P&A on 2 W10807828 (Drawer glides)s
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Sturbridge, MA 01566
Glenn
Job Details:
11/13/2024
"Tested found shorted bake element then tested the oven bake for 240 only had 120. Installed the bake element. The board is shorted order part ; ordrng 1 W11297273 (Oven control board), used 1 W10779716 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model WFW70HEBW2
Near Brimfield, MA 01010
Glenn
Job Details:
11/13/2024
Installed part door spring tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Warren, MA 01083
Glenn
Job Details:
11/13/2024
Installed led in fresh food section tested all ok
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Ware, MA 01082
Glenn
Job Details:
11/13/2024
Installed idler pulley which was seized and not turning greased rollers tested all ok ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASK0WW
Near West Brookfield, MA 01585
Glenn
Job Details:
11/13/2024
Found dryer temperature inconsistent not drying clothes. Order parts dryer operating thermostats ; rqstng P&A on 1 WE04X26214 (Thermostat) and 1 WE04X25194 (Thermostat) and 1 WE04X25196 (Thermostat)
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, CT 06010
Ruben C.
Job Details:
11/13/2024
Replaced lid still would not latch new latch installed was not engaging had to use another from truck now unit is locking normally ran diagnostics normal cycle normal; used 1 W11670519 (LATCH) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/13/2024
I replaced all previously ordered parts tested operations no leaking occurring. Everything is working properly with no further issues found.
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Plainville, CT 06062
Andre
Job Details:
11/13/2024
Ck unit upon arrival and found unit making vibrating noise check and found lint build up in blower wheel causing a unbalanced rotation vacuum all lint and check operation unit is now operating to manufacturers specs
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/13/2024
"Inspected and found pin that holds hinge sheered off, unit needs tub replaced to solve problem, quoted, they will call if wants repaired."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS07
Near Agawam, MA 01001
Mike K.
Job Details:
11/13/2024
"Replaced parts and still have issue, plugged into same outlet as rf, plugged into different outlet and works fine. Found 120vac from line to nuetral, but 60vac from line to ground."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS03
Near New Britain, CT 06053
Ruben C.
Job Details:
11/13/2024
Replaced parts tested operation normal had to clear drain hole with ice tested normal water went down afterdefrosting; dspstn on spec-tagged invntry: 1 W11452196 EVAP MOTOR and 1 W11457241 PAN-DRIP
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmer, MA 01069
Chris B.
Job Details:
11/13/2024
"Complaint that the washer is not draining and keeps filling up too high. Found multiple issues. Bad control board, excessive sedimentation in the tub and water inlet valve clogged. Customer will not fix unit thinking it was under warranty for the 10yrs but it doesnt apply for parts not functioning. Collected trip fee.; dspstn on spec-tagged invntry: 1 W11116592 CNTRL-ELEC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/13/2024
Installed new drain pan on evap and new fan. When working on evap in fridge something dripped on head found drip from ice maker box on right side of fridgeShowed the wife drip that runs to bottom of fridge under left drawer I shut ice maker off. Cust doesnt use much ice.Took photo wasnt part of repair; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Springfield, MA 01108
Gary V.
Job Details:
11/13/2024
"Inspected and found power connection to main board came loose, tightened and cycled, tested fine."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near East Longmeadow, MA 01028
Gary V.
Job Details:
11/13/2024
"Inspected and blower broken and needs seal as well, will order parts and return. Customer wants tues am.; ordrng 1 WP697772 (Blower wheel) and 1 W11596046 (Seal)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Ludlow, MA 01056
Gary V.
Job Details:
11/13/2024
Inspected and found suds fault and off-balance fault. Customer may have washed something unusual unused too much soap clear the codes cycled through a cycle and all functions test fine now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Dallas, NC 28034
Ryan S.
Job Details:
11/13/2024
Customer complaint top spray arm still wasnt working showed me dishes bottom dishes were clean top dishes were not. Put on clear door. Found top spray arm not getting much water. Replaced sump from ts. Ran again now unit working as designed. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Prospect, CT 06712
Jimmy R.
Job Details:
11/13/2024
"Tested unit and found no ice in both ice makers an no water from dispenser, checked water fill at valve and found no water coming out of valve when activating checked supply line from house and found water had gotten shut off causing issue, tuned on water and ice makers are filling and dispenser is working. Customer also had the freezer draw making noise when pulling out, found lower freezer basket not set in place correctly causing frost and noise, adjusted and set basket in place unit now working to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Waterbury, CT 06704
Jimmy R.
Job Details:
11/13/2024
"Ran unit and found machine would leak when water was on, traced leak and found water valve cracked and leaking water. Replaced valve and ran machine threw a cycle, unit is now washing and working to specs ; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP , used 1 WPW10327249 (VALVE) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Waterbury, CT 06705
Jimmy R.
Job Details:
11/13/2024
"Checked over unit and found filter stuck in machine again and not coming out or letting water In to make ice. Tried to remove filter and found it stuck in place, pulled filter and worked it out finding filter getting smashed where it goes into hosing causing it to bind, looked how filter slides in and found it seemed to be not lining up binding filter making it super hard to get in and out. Will order new filter housing,cap,cover and control box to fix issue ; ordrng 1 W10800356 (Filter cap) and 1 W11266112 (Housing) and 1 W10475416 (Filter cover) and 1 W10477560 (Control box)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Waterbury, CT 06704
Jimmy R.
Job Details:
11/13/2024
"Checked over fridge and found middle draw handle stripped out fridge light module flashing and led out, door gasket ripped. Removed light and found faulty needs to be replaced checked door handle and found screws not holding due to stripped out unit will need new door assembly with screws and handle Will order. All parts tentative p/a ; ordrng 1 W11527432 (Led module) and 1 W11307302 (Door stainless) and 2 W11449276 (Screws)s and 1 W11045125 (Handle) and 1 W10830274 (Gasket), dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Milford, MA 01757
Aimee Z.
Job Details:
11/13/2024
"cust had running with a couple dishes not full dishwasher. They switched to finish and says leaks at under hour mark. Cust runs on auto using one tabRan on express wash this time is a cycle 1 hour cycle.Ran a hour no leaks on right side doesnt always leak.There was condensation by right botttom tub side.Didnt leak dont trust not going to leak again Called and spoke to Mike about callThe gasket , and spray arms have been replaced And other company replaced 2 doors."
We serviced a
GE DISHWASHER
Model CDT865SSJ2SS
Near Avon, CT 06001
Ruben C.
Job Details:
11/13/2024
Checked unit found display is not displaying segment gave cust estimate for ui board has 7 days to decided
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near Simsbury, CT 06070
Ruben C.
Job Details:
11/13/2024
"Checked unit found capacitor open and had error for actuator replaced actuator and capacitor tested operation normal cleared codes and ran diagnostics normal; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Milford, MA 01757
Aimee Z.
Job Details:
11/13/2024
"Found when start drum doesnt turn also runs with door open .If I start and hand spin starts up.Needs motor tune up and door switch; rqstng P&A on 1 W11364931 (Mtr) and 1 W11551763 (Door switch), ordrng 1 4392067 (Tune up kit)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Granby, CT 06060
Jorden
Job Details:
11/13/2024
Arrived and found no error codes stored in system and unit fully functional right off the bat. Auto test mode and quick cycle showed unit operating as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Bloomfield, CT 06002
Jorden
Job Details:
11/13/2024
Tech was assigned as a helper;
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Bristol, CT 06010
Ruben C.
Job Details:
11/13/2024
Checked unit found blower wheel broken replaced blower wheel tested operation as normal as can be unit is a scratch and dent ; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Bristol, CT 06010
Ruben C.
Job Details:
11/13/2024
Replaced control and console checked harness no corrosion on harness tested operation normal heating normally sending back harness; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Chicopee, MA 01020
Gary V.
Job Details:
11/13/2024
"Inspected and found ice chunk in ice bin causing binding when auger motor runs, cleared ice chunk and tested fine."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Belchertown, MA 01007
Chris B.
Job Details:
11/13/2024
Complaint that the dishwasher is not turning on. Found bad touch pad and door latch. Will put in parts for approval.; rqstng P&A on 1 5304525218 (Door Latch) and 1 5304518467 (Control Touch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Belchertown, MA 01007
Chris B.
Job Details:
11/13/2024
Complaint that the dishwasher is not draining. Found bad drain pump. Quoted parts and labor. Replaced part and unit ran diagnostic cycle with no issues. No leaks detected. 1yr warranty on parts and labor. ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details:
11/13/2024
Replaced all part and dryer running normal.
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Caleb
Job Details:
11/13/2024
Unit needs new moisture harness. Unit runs fine on timed. When running using moisture sensor the unit run for a few seconds and stops. ; ordrng 1 WPW10298258 (Moisture harness) and 2 WP3387223 (Moisture strips)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wilbraham, MA 01095
Gary V.
Job Details:
11/13/2024
"Installed parts listed and ran auto test, tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, MA 01028
Gary V.
Job Details:
11/13/2024
"Installed new wash pump and cycled, tested fine now."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near East Longmeadow, MA 01028
Gary V.
Job Details:
11/13/2024
"Installed parts listed along with filter drier, and tested for leaks down to 30 microns and didnt see any fluctuation. Recharged system and watched evap pattern and found full frost pattern (took pic). Please allow 24-48 hours for temps to regulate.; used 1 212643 (SEALER-GUM) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details:
11/13/2024
Complaint that the dryer is noisy. Found bad rollers and belt. Replaced with TS #4392067. Unit running normal.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
SUBZERO REFRIGERATOR
Model BI-48S/0
Near Amherst, MA 01002
Chris B.
Job Details:
11/13/2024
Complaint that the IM not running properly. Found waterline clogged and IM not turning. With help in the office found voltage reaching IM but not turning. Will order part for a return visit.; ordrng 1 7002740 (Ice Maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, NC 28208
Clinton
Job Details:
11/13/2024
Start button does not work every time you can feel it engaging properly but the control is not reading will come on sometimes after pressing the button ; ordrng 1 W11647669 (Console) and 1 W11683481 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Charlotte, NC 28208
Clinton
Job Details:
11/13/2024
The customer didnt know how to turned learner off I showered her how. And the temp concerns are coming from the tin foil
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near York, SC 29745
Mitch H.
Job Details:
11/13/2024
"Removed and replaced right front element. Turned power back on, tested, operating properly."
We serviced a
MAYTAG DRYER
Model MGD6000AW1
Near Plainville, CT 06062
Andre
Job Details:
11/13/2024
Rework.Upon arrival customer stated that after recent repair unit stop making noise each time when a button is press. Remove top panels check all harness to make sure harness is seated tightly and reset unit and unit now making such Tone customer is used to unit now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Berlin, CT 06037
Andre
Job Details:
11/13/2024
"Ck unit upon arrival and brake apart washing plate and remove Hub and Gear case and install all new parts and ran calibration and ran cycle and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near York, SC 29745
Mitch H.
Job Details:
11/13/2024
"Checked and tested washer. All components and functions operating properly. No stored error codes. Ran control calibration and test cycle, all completed correctly. Washer operating as designed. No issues found."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/13/2024
I replaced control performed a control board calibration before departure Issues found with washing machine. Customer started a load that was washing with no issues before departure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Midland, NC 28107
Johnny
Job Details:
11/13/2024
"Wires from power cord was stuck between float switch and drip tray causing unit to throw leak error code, repositioned wires, ran two service cycles, unit working as designed.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Harrisburg, NC 28075
Johnny
Job Details:
11/13/2024
"Could not verify leak claim. Observed damaged adjuster arms on top rack. Replaced with update kit. Checked for error codes, none present. Instructed cx to run cycle and monitor, if leak reoccurs take pictures of dish placement inside unit and call us back, unit working as designed.; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP , used 1 W10712395 (ADJUSTER) from stock"
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Huntersville, NC 28078
Johnny
Job Details:
11/13/2024
Installed new parts. Tested unit by placing water in cup and attempting to heat. Water only got warm twice out of 10 tries at 1 min 30 seconds intervals. Water would not get hot. I put a frozen popsicle in unit and ran it for 1 min and it did not even melt. Unit still not working properly. Not heating every time.Recommend replacing all parts or total replacement of unit.