We serviced a
GE DISHWASHER
Model GDF570SSF2SS
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/15/2026
Brand unit through service mode and found voltage starts at beginning of test. It drops off right after checked fuse fuse is OK found control board must be bad. Thinking unit is getting up to temperature right away quarter for new control board. Collect a check 8964 scheduld Return call.; ordrng 1 WD21X22276 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Auburn, Massachusetts 01501
Glenn
Job Details:
01/15/2026
For Tech Support engineering department wants us to replace the wiring harness and sensor oder parts per engineering department call customer when parts arrive ; ordrng 1 W11172531 (Wiring harness) and 1 W11134679 (Sensor)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
01/15/2026
"Complaint that the washer wouldnt stop running. Found error codes F3E1, F2E1 found bad pressure switch. Washer falls under the Special Project S153EB. Replaced control board and unit running normal.; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
SAMSUNG WASHER FL
Model WF45R6100AC
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/15/2026
Replaced drain pump and unit working normal. 1yr warranty on parts and labor.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kingston, Massachusetts 02364
Aimee
Job Details:
01/15/2026
Cust stated erratically draining. In a corner and goes through corner lazy Susan and trash cabinet .Tested drain and drain out drain pump is fine Found the Cust has an extension hose that is rubber and is collapsing under sink restricting water flow needs to replace.Took photos . There is a 12 foot extension hose for this dishwasher need plumber to install.Left customer with what they need to get.Also advise to use finish dish soap. Cascade has dawn soap in and causes to much foam could cause leaking
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near Taunton, Massachusetts 02780
Aimee
Job Details:
01/15/2026
"Installed compressor the micro gauge would pull down past 350 and raised quick leak some whereFilled nitrogen again tested for leaks . Soap bubbled at braze spots and siver solder and lokring at filter dryer and compressor good no leaks Took apart the freezer heard hissing found leak at evaporator under the tape cap tube to evaporator.Needs evaporator and couplers; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ03
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
01/15/2026
"Tested and ran diagnostics. All evaporator and condenser fans and damper all operating properly and quietly. Customer played video of noise. Knocking and tapping noise. Customer says that Advanced Appliance replaced ice maker approximately one month ago and noise only started after that. Ran test 57, ice maker cycled properly with no noise. Unable to duplicate noise. Ordering the ice compartment fan and fill tube heater. Checked part availability and scheduled return for 1/20 AM. Asked customer to monitor unit and if possible record and try to pinpoint location of sound.; ordrng 1 W10846539 (Ice maker fan) and 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/15/2026
"Customer said that hot surface indicator light stayed on for over a week but then went off. Tested and burners, light came on as designed and cycled off once burners cooled. Operating properly at time of visit. Advised customer that if issue returns to document which burner was being used when issue occurs. Range operating as designed at time of visit."
We serviced a
WHIRLPOOL M/W OTR
Model jmw2430ll00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/15/2026
"Breaker was off on arrival. Pulled oven partially from wall. Removed and replaced console. Reinstalled in wall. Turned breaker back on. Programmed console, tested both microwave and oven. All operating properly."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC536RPS00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/15/2026
"Disassembled freezer interior. Removed and replaced evaporator fan motor. Reassembled, motor now operating properly and quietly.Drawer being shipped directly to customer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/15/2026
"Upon arrival customer stated unit not working sometimes and starts by itself. Found start button not working intermittently, replaced control board from pre id ts. Unit has p&L authorization. Verified proper operation. Called safety 22175539"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/15/2026
"Customer complained unit not draining properly. Found no error codes, ran unit and filled unit. Unit drained but pump louder than normal. Replaced drain pump from ts. Ran and drained unit. Unit working as designed. Verified proper operation. are; used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
01/15/2026
Upon arrival customer came to the door and said they had fixed the unit. Left call.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
01/15/2026
"Customer complain unit got really hot and cut off inspected unit found proper voltage. Found heating element was short to ground and found blown thermal fuse. Quoted repair for replacing thermal fuse and heating element. Customer wanted to repair . Replaced the heating element and thermal fuse . Ran unit , heater cycling on and off as designed. verified proper operation. Collected via card. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/15/2026
Installed pan stop and tested fine.
We serviced a
GE REFRIGERATOR FDB
Model GNE25JMKKFES
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/15/2026
"Inspected and found water weeping past inlet valve, quoted and they will call."
We serviced a
WHIRLPOOL WALL OVEN
Model WOEC3030LS00
Near Grafton, Massachusetts 01536
Glenn
Job Details:
01/15/2026
On inverter Blue & white cn702 should have 120 if so door switch are good yellow or white cn701 to p8 white wires tested ok order parts inverter and magnetron. Allow 2 hours must uninstall oven for repair. Per Mike we will have to call the customer when the parts arrive. ; ordrng 1 W11578579 (Inverter board) and 1 W11578959 (Magnetron)
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Sutton, Massachusetts 01590
Glenn
Job Details:
01/15/2026
Customer has $20 coupon. Found seized idler pulley. Will need to order part. ; ordrng 1 W10837240
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/15/2026
Tested oven due to temps not correct and found oven heating up to set temps used thermometer to check oven temp and unit is reading right at set temp. Advised customer on temps and adjusted oven temp so customer can get more heat out of stove advised using a thermometer thats not digital will not read right away it will take time advised to not use and that temps are correct. Leveled legs on oven to sit even and Oven is now working to specs
We serviced a
WHIRLPOOL WASHER FL
Model CHW9160GW1
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/15/2026
"Tested unit and found washer displaying out of service then error d5 a coin operation error and unit has no coin or money set up. Ran a diagnostics and cleared codes then the error came right back, inspected control and found coin relay burned on interface causing the error and the issues unit will need a new interface and will bring other control and parts on return visit. Advised we would call when parts are in due to out of stock ; ordrng 1 W11113911 (Interface)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/15/2026
Installed new controls and recalibrated unit ran a wash cycle with clothes and unit is now washing and operating to specs
We serviced a
WHIRLPOOL WASHER TL
Model MVW7230HW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/15/2026
"Tested washer and found unit would power up but just sit there never starting, ran diagnostics and found errors F7e4 basket reengagement failure, F6e3 communication error acu cannot hear mcu, F6e1 hmi cannot hear acu, tried to run a calibration cycle but unit would just sit never washing or advancing in a cycle, cleared errors and tried to run a cycle and unit would just error out F6e1 communication error. Washer needs new interface,main cntrl and lock, parts tentative p/a ; ordrng 1 W11419171 (Cntrl) and 1 W11700916 (Latch) and 1 W11793907 (Ui panel)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
01/15/2026
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.
We serviced a
WHIRLPOOL RANGE
Model WFES5030RB0
Near Oxford, Massachusetts 01542
Glenn
Job Details:
01/15/2026
Found defective left front switch replaced part tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHW06
Near Holden, Massachusetts 01520
Glenn
Job Details:
01/15/2026
Fridge has a partial frost pattern. Found gas leak will need additional parts ALLOW 2 hours ; ordrng 1 W11566897 (Evaporator) and 1 W11504433 (Coupling dryer to heat loop) and 1 W11504447 (Coupling filter to cap tube) and 1 W11504448 (Coupling cap tube to evaporator) and 1 W11506620 (Coupling suction line to evaporator)
We serviced a
MAYTAG DISHWASHER
Model MDTS7024SZ0
Near Worcester, Massachusetts 01606
Glenn
Job Details:
01/15/2026
Fixed drain hose connection and found cosmetic issue on inner door rust. This is within 30 days order parts ; ordrng 1 W11767099 (Inner door)
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/15/2026
"Tech line Case number: 22221763 user based issue oil based odor burning off liner permeating to oven. While oven was already at temperature customer was trying to add time to the microwave without pressing microwave functions first so it would try and adjust the temperature of the oven instead and a customer would press start and it would just beep user based issue as well. All functions are working properly, and as designed cannot duplicate any burning odors, or any user function based issues with microwave at this time. safety file number case number 22077232."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/15/2026
"Disassembled door. Removed and replaced door latch and handle. Reassembled, tested, operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/15/2026
Complaint drain pump running unit will not turn off. Cannot get it to cancel a cycle F3E1 Pressure Sensor Error or Drain Pump Running Continuously found replaced main control board. Also found unit is slightly out of level. Replace control tested operations no additional issues found with washing machine. Unit has the same water pressure on both valves. Theyre squealing of the belts no gear case issues either no suspension issues found at this time.
We serviced a
WHIRLPOOL WASHER TL
Model WTW8040DW4
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
01/15/2026
Complaint washing machine has LF error code I found cold valve has completely failed preventing unit from filling with water properly. I checked the machine out could not find any additional issues with washing machine at this time cleared error codes F8e1 f9e2 f2e1 gear case is not making any abnormal noises as of right now either unit has excessive amounts of suds that occurred during filling and agitation of washing machine cycles.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/15/2026
I replaced slider tested operations. Everything is working properly and sounds normal agitating and spinning fine filling with water fine.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/15/2026
Installed clip in knob instructed customer tested all ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS04
Near Hopkinton, Massachusetts 01748
Glenn
Job Details:
01/15/2026
"Installed part, but this did not fix the issue. Additional parts are needed the fill valve and filter housing and track still not dispensing water or making ice ; rqstng P&A on 1 W11346623 (Filter housing) and 1 WPW10420083 (Valve) and 1 WP12656018 (Pantry track)"
We serviced a
WHIRLPOOL M/W OTR
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/15/2026
I replaced the inner door microwave unit is preheating water perfectly fine. Customer is not seeing the same issue that they were having before as of right this second.
We serviced a
WHIRLPOOL WASHER TL
Model ntw4519jw2
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
01/15/2026
Replaced failed hose and no leaks detected.
We serviced a
WHIRLPOOL WASHER TL
Model MVW6200KW1
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
01/15/2026
Complaint that the dispenser drawer is not holding up properly and issues with spinning out the clothes. Found unit unleveled and failed drawer. Quoted for part and labor. Adjusted and replaced part and unit working normal. Collected in full.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ06
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/15/2026
Complaint that the refrigerator is not cooling on both sides. Found failed compressor and cooling tube. Will order all parts for a return visit. ; ordrng 1 W11678305 (Cooler Tube) and 2 W11504431 (Coupler)s and 2 W11504416 (Coupler)s and 1 W11635510 (Compressor) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/15/2026
"Pulled range out. Removed and replaced control and sensor. Reassembled, plugged back in. Set clock and tested oven. Heating and operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
01/15/2026
"Plugged washer in and found drain pump running continuously and not stopping until unplugged, ran diagnostics and found f3e1 pressure system fault error control is faulty. Replaced main cntrl and recalibrated machine ran a wash cycle and unit is now working to manufacture specs ; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL DRYER
Model WED6720RW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/15/2026
"Tested unit and found 240v To terminal block tested power to each leg and 120v reset cntrl and found it would come on then go black and not allow any selections, replaced min cntrl and unit came on and started to load then shut off again and error out f2e2 contact service. Checked for led lights on console and only one light was on unit will need new console will order and return, advised customer we would call when in due to out of stock ; ordrng 1 W11752183 (Console)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/15/2026
"Inspected and found unit faulting on pressure system and needs new main control board, quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS05
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/15/2026
"Inspected and found ff gasket torn and deli board non operational, replaced deli board and gasket, cycled and tested fine."
We serviced a
KITCHENAID RANGE
Model KFED500ESS06
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
01/15/2026
"Inspected and found right front burner switch stuck on high setting, replaced with new switch and cycled, tested fine. Customer is aware of 5 star survey coming from whirlpool via email."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Granby, Connecticut 06090
Gary V.
Job Details:
01/15/2026
"Inspected and found in diagnostics icebox fan not running and E5 fault for a broken icemaker, will order parts and return; ordrng 1 W10846539 (Ice box fan) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFC704FPS06
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/15/2026
"Invoice number not in list #8576053. Installed new compressor and ran leak test in vacuum and tested fine. Recharged with 56 g r600, and unit started cooling, please allow 24-48 hours for temps to regulate. Sealed system 5 year warranty.; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOEC5030LZ01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
01/15/2026
"Customer complained of screeching noise when using microwave heard noise when unit running took out turntable motor noise not there now. Found service pointer on turntable screeching ordering service kit per service pointer instruction . Called office, informed customer office will call when part comes in. ; ordrng 1 W11807697 (Service kit)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
01/15/2026
"Found freezer bin empty. Ran test 56 got EO . Ran test 57, unit harvest, ran test 45. Fill tube frozen. Ran test 19, Fill tube heater getting voltage when prompt. Icebox fan working. Valve working. Ref 38?, freezer 5?. Bottom icemaker working. Called techline..have put in icemaker twice, Ui, fill tube heater twice, and icebox fan. Last two returns were about 2pm the apart. Unit seems to last about a month and s half and fill tube freezes up again. Ran tests witch techline, techline says if water pressure is low or valve could cause unit to buildup over time. Checked pressure without filter in and pressure seemed ok. Ordering valve. Sr#22227412 scheduled return call with customer; ordrng 1 W11579561 (Valve)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/15/2026
"Found unit leaking from fabric dispenser area , found dispenser broken. Ordering dispenser, tray and tub ring, per service pointer for issue for leaking around fabric dispenser. Customer also stated unit did the continuous spin issue again. Informed customer to hook unit up to WiFi and update it, on return call if issue persist will call Whirlpool Connected Care team per service pointer for continuous spin issue. ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Tray) and 1 W11590590 (Tub ring)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Taunton, Massachusetts 02780
Aimee
Job Details:
01/15/2026
"Found f3 e2 found on the list for control replacement , replaced conteol and ran dianostics and quick wash to fill.; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
KITCHENAID M/W OTR
Model KMBP100ESS03
Near Taunton, Massachusetts 02780
Aimee
Job Details:
01/15/2026
"F1e5 inverta failure Runs for 1 min and codes out Need to replace the inverta ,mag and acu.Need. 2 men over a single oven; ordrng 1 W11346197 (Mag) and 1 W11325786 (Appliance manager) and 1 W11325604 (Inverta board)"
We serviced a
KITCHENAID WALL OVEN
Model KOED530PSS00
Near Somers, Connecticut 06071
Gary V.
Job Details:
01/15/2026
"Inspected and found f8e0 fan fault, diagnostics not showing which oven is having fault, and oven sensors need to be replaced. ordering both upper and lower, repair is needing 2 hours and 2 techs on return and damage waivers need to be signed. Too difficult to attempt repair with 1 tech.; ordrng 2 W11448962 (Control board)s and 2 W11598119 (Fan motor)s and 2 W11598119 (Oven sensor)s"
We serviced a
GE DISHWASHER
Model GDF570SSF2SS
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/15/2026
Brand unit through service mode and found voltage starts at beginning of test. It drops off right after checked fuse fuse is OK found control board must be bad. Thinking unit is getting up to temperature right away quarter for new control board. Collect a check 8964 scheduld Return call.; ordrng 1 WD21X22276 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Auburn, Massachusetts 01501
Glenn
Job Details:
01/15/2026
For Tech Support engineering department wants us to replace the wiring harness and sensor oder parts per engineering department call customer when parts arrive ; ordrng 1 W11172531 (Wiring harness) and 1 W11134679 (Sensor)
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Halifax, Massachusetts 02338
Aimee
Job Details:
01/14/2026
Installed new control and calibrated and ran dianostics I also ran a normal cycle to agaitationComplete
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/14/2026
Upon arrival unit is unoccupied new build. No one answered but unit was unlocked. Went to install handle and saw handle was damaged. Ordering new handle. Scheduled return call for 1-19-25. Left binder message . ; ordrng 1 W11123099 (Handle)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
01/14/2026
"Replaced all parts drain pump harness actuator cam lid lock clamp cleared error code F9E1 ran diagnostics cycle washer will not stop draining. Defective pressure switch on control order parts also need screws for drain pump inv # 69724772 ; ordrng 1 W11626074 (Control board) and 3 W10004910 (Drain pump screws)s, used 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Worcester, Massachusetts 01605
Glenn
Job Details:
01/14/2026
"Installed gear case agitator, router and stator and slider. Tested all OK"
We serviced a
KENMORE DRYER
Model 110.68832700
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
01/14/2026
"Complaint that the dryer is making loud noises while tumbling and customer asked to have the heating element replaced. Quoted for parts and labor. Replaced all parts. Unit working normal. 1yr warranty for parts and labor.; used 1 4392067 (DRYER REPAIR KIT), and 1 WP3387747 (ELEMENT) from stock"
We serviced a
BOSCH WALL OVEN DBL
Model HBL8651UC/O1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/14/2026
"Customer complaint unit upper oven not getting hot enough only getting to around 325 lower oven. OK ran bake 350 found hidden bake element not heating bowl element and convection element working. Needs bake element. Quoted repair. Collected via card. Scheduled return call. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 00791650 (Bake element.)"
We serviced a
JENN-AIR RANGE
Model JDRP436HL03
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
01/14/2026
"Upon arrival builder, let me in. Found no power to Ui , but burners igniting and working. Took off Ui and found loose wire to Ui. Attached and unit now working. Asked builder about slider in notes and didnt see damaged slider in oven. Builder said he would put it in if it hasnt already been put in. Verified proper operation."
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
01/14/2026
Complaint oven never reaching achieved. Temperature never preheating properly usually stays 5 to 15? below preheated temperature for hours. I called Tech line Tech line recommended customer call connectivity team and see if you use your interface can be updated as theres no history in the cloud since August 8663334591 connectivity team Techline also wants me to order ui hinges door switch and appliance manager at same time. Unit not showing its pairing properly also experiencing door closure issues where its not closing with door switch properly. Customer has to hold door closed to make a switch make a clicking noise file number 22205982 ; ordrng 1 W11492269 (Ui) and 1 W11334164 (Control) and 1 W11029221 (Latch) and 1 W11568813 (Hinge) and 1 W11568941 (Hinge)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
01/14/2026
Complaint that the washer wouldnt stop running. Found error codes F3E1 and F1E1. Found failed pressure switch. Unit falls unit S Code: S153EB. Replaced part and unit running normal.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Agawam, Massachusetts 01001
Chris B.
Job Details:
01/14/2026
Complaint that the washer gave out a loud bang during the wash cycle. Found failed transmission and unit leaking oil. Will order all parts for approval. Customer asked for Chris to return please.; rqstng P&A on 1 W11454372 (Gear Case) and 1 W11686050 (Motor) and 1 W10759923 (Clutch) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W11409708 (Shield) and 1 W10919191 (Wash Plate) and 1 W10528947 (Hub) and 1 2xFrameJob (2x Frame Job) and 1 W11217817 (Suspension)
We serviced a
MAYTAG DRYER
Model MEDP585GW0
Near Holden, Massachusetts 01520
Glenn
Job Details:
01/14/2026
"Least latch instructed customer on closing the door door as it is rigid. This is the new design of the latches and strike. I think I can do to change that, but customer did have a broken door switch order part.; ordrng 1 WP3406107 (Door switch), dspstn on spec-tagged invntry: 1 279570 CATCH KIT"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
01/14/2026
I replaced all previously ordered parts tested operations ran a cup of water down the drain tube everything working and draining fine
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/14/2026
Complaint making a knocking/clicking noise at the end of the cycle smells like burning oil. I found gear case is leaking oil cause of odor and unit will need gear case wash plate and everything underneath customer declined repair today is going to replace.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/14/2026
Complaint motor starts running unit starts chiming F8 E4. I found error codes F9e2 f8e4 fee3 codes replaced motor sump assembly found water line leaking loose connector going to valve tested no leaks
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/14/2026
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/14/2026
Checked and found glow igniter working but valve not opening to allow burner to light. Do not hear relay clicking to open valve. Ordering control and valve. Checked part availability and scheduled return for 1/19 PM ; ordrng 1 WP98014893 (Gas valve) and 1 W11126814 (Control)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/14/2026
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test and tested fine now."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/14/2026
"Installed new inlet valve per previous diagnosis , water no longer weeping into drum."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
01/14/2026
"Installed new control board and ran diagnostics test, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/14/2026
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test, tested fine now.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlton, Massachusetts 01507
Glenn
Job Details:
01/14/2026
Customer instruction on well water causing calcium build up in dishwasher. Customer may want to add a filter under the sink to prevent calcium entering dishwasher. Dishwasher tested all ok.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW2
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
01/14/2026
Installed all new parts and leveled unit properly ran a calibration cycle and then a wash and spin cycle. Unit is now washing and spinning to manufacture specs
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
01/14/2026
"Tested washer and found unit would ramp up in a high speed spin and start squealing and making noise a lot of noise and tub would shake. Found both top springs had never been set in place causing them to sit on the metal and make a ton of noise and make the tub not level. Fixed springs to sit properly ran a spin and leveled unit, washer is now working to manufacture specs"
We serviced a
JENNAIR DISHWASHER
Model JDB9200CWP2
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
01/14/2026
Found the clicking is the drain pump removed there is piece of glassNed new pump drain; used 1 WPW10531320 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF532SMBW00
Near Sturbridge, Massachusetts 01566
Glenn
Job Details:
01/14/2026
Freezer drain frozen over leaking onto the floor. Cleared freezer defrost drain tested all ok
We serviced a
WHIRLPOOL WASHER FL
Model WFW6720RW0
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
01/14/2026
Cust hearing the water valve shutting suddenly and the pipes rattlingSuggested a suppressorsWent through Cust education
We serviced a
KITCHENAID WALL OVEN DBL
Model KODE500ESS20
Near Carver, Massachusetts 02330
Aimee
Job Details:
01/14/2026
Cust stated error code for F8E0 and says insert meat probe.F8E0 is for the cooling fans running to slow and needs meat probe .Took photo will need men is mounted low to floor with micro wave on top; ordrng 1 W11448962 (Acu) and 2 W11598119 (Cooling fans)s and 1 W11252826 (Meat probe) and 1 W11231343 (Nut meat probe)
We serviced a
MAYTAG DRYER
Model MED4005SW0
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
01/14/2026
Installed new timer and push start switch tested and heating complete
We serviced a
WHIRLPOOL WASHER TL
Model CAE2795FQ1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/14/2026
"Tested washer and found once plugged in unit would start to run the drain pump and never stop, checked for errors and found F3e1 pressure sensor fault, f5e1 lid switch fault, tried to run a calibration cycle but unit would just shut off and continue to drain. Tested press or sensor hose for any leaks and could not find anything blew thew hose into control and unit stop draining but came back on main cntrl is faulty also lid lock clicking wile replace lock. Parts covered under 2nd rear warranty ; ordrng 1 W11188527 (Cntrl) and 1 WPW10482836 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/14/2026
Installed new controls and leveled unit checked over machine and found unit cooling and all operating working to specs advised customer to watch unit for 24-48 hrs just to be safe.
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/14/2026
"Checked over unit and found rear right and front left big burners not coming on customer had never got them working from new, checked connections and found good ohmed out elements and found bad, will order and replace both elements and receptical ; ordrng 2 W11396790 (Left front right rear element)s"
We serviced a
MAYTAG DRYER
Model MED4005SW0
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
01/14/2026
Found front bearing had disconnected re installed earring tested all ok
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Brockton, Massachusetts 02301
Aimee
Job Details:
01/14/2026
Installed new pump ordered and tested complet
We serviced a
MAYTAG WALL OVEN
Model MOED6030LZ01
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
01/14/2026
"Installed both fans and ACU, ram unit and after a couple minutes got f8e1. Had f8e0 previously. Call Tech Line went through several tests getting F8E1 during test testing. Tech Line said to order a new user interface. Ordering part.informed customer office will call when parts come in. Sr#22211189; ordrng 1 W11655070 (Ui)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/14/2026
Found unit full of water. Found broken harness to drain pump. Replaced harness from ts. Verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
MAYTAG WASHER TL
Model MVWC565FW1
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
01/14/2026
Customer complained unit gets off balance during spin. Found bad suspension. Replaced suspension. Ran high slowed spin. Verified proper operation. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB3
Near Westfield, Massachusetts 01085
Chris B.
Job Details:
01/14/2026
Replaced sump pump and unit running normal. No leaks detected. Ran diagnostic cycle twice and unit running great.
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Webster, Massachusetts 01570
Glenn
Job Details:
01/14/2026
Installed new user interface found that the display is defective. We need to re-order user interface and main control board. Part show Zero stock at this time. Will need to call customer and part arrives. ; ordrng 1 W11734473 (Relay board) and 1 W11795428 (Display board)
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS20
Near Grafton, Massachusetts 01560
Glenn
Job Details:
01/14/2026
ALLOW 2 hours Found halogen bulb shorted will need to order parts for repair. ; rqstng P&A on 1 W11193483 (Lens) and 1 423107022541 (Reflector) and 1 W10886919 (Bulb)
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF505ESS00
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
01/14/2026
Replaced all parts and unit running normal.
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/14/2026
"Confirmed noise. Disassembled dryer, installed dryer kit. Inspected motor, blower wheel and all components. No other issues found. Reassembled, tested, dryer operating properly with only normal operating sounds.; used 1 4392067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/14/2026
"Called customer, notified them this was an OOW, cash call. Customer said they had an extended warranty. Explained that we would need an authorization and dispatch from warranty company or they would be responsible for service fee. Customer said they would pay service fee. Arrived, customer again said they had an extended warranty and looked for the paperwork. Explained again that we would need an authorization from warranty company or I would need to collect for the service call. Customer declined any service at this point. No diagnosis or service performed."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW06
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/14/2026
"Removed and replaced ice maker. Tested, ice maker cycled and filled properly. Unit, operating and cooling properly."
We serviced a
WHIRLPOOL WASHER TL
Model MVWC565FW2
Near Hartford, Connecticut 06120
Gary V.
Job Details:
01/14/2026
"Installed suspension rods Gearcase cam agitator belt hub, ran diagnostics test and tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hartford, Connecticut 06105
Gary V.
Job Details:
01/14/2026
"Inspected and found garment stuck drum causing noise, removed and cycled, unit quiet now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA 08
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
01/14/2026
Upon arrival found all ice thawed out and ice bin could be removed. Tested ice maker and the first three times unit would shine after pressing the test cycle. After multiple attempts IM did respond and cycled all the way through. Found control board acting up. Customer decided to keep using the unit as is. Trip fee was collected from before.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near East Hartford, Connecticut 06108
Gary V.
Job Details:
01/14/2026
Installed new control board and ran diagnostics test and tested fine.