Service History 91 - Advantage Appliance Repair

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/19/2023

Customers complaint is dryer takes too long to dry. Found dryer heating to proper temp. Used vent test kit and test failed. Unhooked vent pipe and vent passed. Vent must be cleared. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 07/19/2023

Customers complaint is washer shaking during spin. Ran self test found all checks ok. Started high speed spin adjusted legs all checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 07/19/2023

Customers complaint is dryer not starting. Found knob on timer not sitting properly causing machine not to start. Tightened and tested all checks ok.

We serviced a

MAYTAG WASHER

Model LAT9314AAE

Near Middlefield, CT 06455

Jeremy B.

Job Details: 07/19/2023

Washer intermittently working and blowing fuse. Found door switch needed adjustment its pushed too far back. Adjusted and tested all checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/19/2023

Dishwasher not draining. Found knock out still in disposal. Was able to knock out and tested all checks ok. Not covered under warranty.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TFB

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/19/2023

Installed new solenoid. Al checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wilbraham, MA 01095

Roger R.

Job Details: 07/19/2023

"Found unit still not sealing properly on freezer door at top right (handle side). We had already tried to heat it and re-set the seal. Will need new door seal. Will order and return asap. ; ordrng 1 W11159728 (Gasket filler) and 1 W10136733 (Gasket, freezer)"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Springfield, MA 01129

Roger R.

Job Details: 07/19/2023

"Unit still not responding. Called tech support, Sr number 7736891368. Was recommended to replace UI panel. I would also like to have a harness on hand if needed as well. ; ordrng 1 W11561182 (Panel, ui) and 1 W11590868 (Harness), used 1 W11394572 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Troutman, NC 28166

Mark C.

Job Details: 07/19/2023

"Customer states the fan is loud. Unable to recreate issue, instructed customer on the proper use and care of the unit. Unit is fully operational."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Southwick, MA 01077

Mike K.

Job Details: 07/19/2023

"Replaced console, verified each button functioning. Put both ovens into bake and each heating up fine"

We serviced a

MAYTAG DRYER

Model MED6230HC0

Near Suffield, CT 06093

Mike K.

Job Details: 07/19/2023

"Dryer not tumbling, worked before they moved it, then realized they didnt need it at new place and brought it back. Found knife lodged in the blower wheel, cleared and working fine."

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Belmont, NC 28012

Ryan S.

Job Details: 07/19/2023

"Customer complained unit wont start sometimes, he thinks its the door or lock because he can press down on he door and it will lock eventually. Ran service mode and found f1e2 main control motor side fault. Inspected lid and hinges, lid and hinges are ok, and open and close properly. Ran lid lock test and lid wouldnt lock 1of 5 times trying it. Reds lid lock. Also ordering main control due to error code present. Informed customer office will call when parts come in. ; rqstng P&A on 1 W11417461 (Main control) and 1 W10861642 (Lid lock)"

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Springfield, MA 01128

Roger R.

Job Details: 07/19/2023

"Found unit not responding and F6E1 error code for communication error between CCU and the MCU. While looking up parts Customer decided to buy new unit. Estimated $300 for main board. Did not look up motor or UI panel. No repair done charged trip charge only, $129 cash paid"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Harwinton, CT 06791

Martino S.

Job Details: 07/19/2023

"Check unit as per customer complaint buttons not working, check unit operation unable to get touch pad buttons to operate. Disconnect power check connection and turn power back on, unable to press start or cancel buttons control operation just keep moving from cycle to cycles with no operation from unit. Parts order tentative P/A.; ordrng 1 WPW10653840 (Door lock) and 1 W11120155 (Control electronics) and 1 W11162732 (Console)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Winsted, CT 06098

Martino S.

Job Details: 07/19/2023

"Check unit as per customers complaint unit not operating door not locking. Put unit into drain and spin cycle door does not lock door strike good, replace door lock and ran diagnostic and check unit working to specs.; used 1 W11394572 (Lid lock) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Manchester, CT 06040

Jeremy B.

Job Details: 07/19/2023

Ice maker not working. Tested power at ice maker L-N found 0vac. Tested voltage through ice maker blk/wh harness and found 0vac. Removed harness and tested power blk/wh found 120vac. Needs new harness. Quoted customer for harness they will pass and requesting refund.

We serviced a

MAYTAG WASHER

Model MAH6500AWQ

Near Avon, CT 06001

Ruben C.

Job Details: 07/19/2023

Checked unit found unit leaking from tub seal tub no longer available no charge for service second appl

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mansfield, MA 02048

Angel R.

Job Details: 07/19/2023

"Ran diagnostics found F5E1 lid lock failure. Replaced lid lock, tested ok.; used 1 W10810403 ( DOOR LOCK) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Clover, SC 29710

Mitch H.

Job Details: 07/19/2023

Found stem on timer broken so knob will not work l ordering timer.; ordrng 1 W11685947 (Timer)

We serviced a

KITCHENAID RANGE

Model KCGS950ESS02

Near York, SC 29745

Mitch H.

Job Details: 07/19/2023

"Tested and was unable to duplicate issue. Based on customer description, requesting P&A for left front burner head.; rqstng P&A on 1 WP8286815 (Burner head)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near York, SC 29745

Mitch H.

Job Details: 07/19/2023

"Checked and found some inputs on keypad not responding. Entered diagnostics, found F2E1 and F2E2 errors. Requesting P&A for console.; rqstng P&A on 1 W11192369 (Console), dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Plainfield, CT 06354

Amanda R.

Job Details: 07/19/2023

Not making ice in both ice makers and not dispensing water no water coming to unit set freezer temp at recommended condenser fan blade fell off motor reattached

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Brooklyn, CT 06234

Amanda R.

Job Details: 07/19/2023

Belt broken replaced with dryer kit tested operation normal ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Webster, MA 01570

Amanda R.

Job Details: 07/19/2023

Throwing F7e1 tachometer missing couldnt duplicate issue today starting normally on multiple cycles quoted for new actuator

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near West Hartford, CT 06110

Chuck M.

Job Details: 07/19/2023

Arrived to diagnose refrigerator. Model and serial numbers are not matching. Customer does not have valid POP. Customer will call manufacturer.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near China Grove, NC 28023

Vincent O.

Job Details: 07/19/2023

Unit is getting correct 120 voltage but not coming on. Control board will have to be replaced ; rqstng P&A on 1 W11429620 (Control board) and 1 W11135391 (User interface)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Charlotte, NC 28278

Ryan S.

Job Details: 07/18/2023

Customer complained of fault code. Upon arrival ran diagnostics and found multiple f8e0 error codes. No loose harness between acu and fan. Ordering acu control and fan. Scheduled return for 7-24-23 am ; ordrng 1 W11261167 (Acu) and 1 W11598119 (Fan blower)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Attleborough, MA 02760

Angel R.

Job Details: 07/18/2023

"Installed control, tested ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Attleboro, MA 02703

Angel R.

Job Details: 07/18/2023

"Ran diagnostics found F3E2 inlet temp. Fault, F0E4 spin limited by water temp, F8E1 long fill, F0E3 overload, F2E1 stuck button. Water flow on cold seems a bit weak, installed new valve. Tested ok.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W11165546 ( VALVE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Grafton, MA 01560

Chris B.

Job Details: 07/18/2023

Complaint that the unit is moldy in the racks and is not draining correctly. Found error code F7E1. Ran two diagnostic cycles and unit working normal. Draining and wash pump is normal but after the second cycle unit is not getting proper water temperature and filling up with cold water even running a third test cycle. Mentioned to the customer to run the unit with hot water and do a self cleaning. Mentioned to the customer that the unit will need hot water to operate properly.

We serviced a

MAYTAG LAUNDRY CENTER

Model MHW5630HC3

Near Sharon, MA 02067

Angel R.

Job Details: 07/18/2023

"UI seems glitchy and the LED display as well. Customer says problem is erratic, only happens once in a while. Will order new UI and nice harness. Ran diagnostic cycle and checked for error codes and found nothing, tested ok. Unit is filling properly, also please note customer does not know if the outlet is dedicated for washer, saw lights dimming and noticed a second line splitting from the junction box.; rqstng P&A on 1 W11316253 (harns-wire) and 1 W11325569 (cntrl-elec)"

We serviced a

GE RANGE

Model JBP23DR3CC

Near Mansfield, MA 02048

Angel R.

Job Details: 07/18/2023

Found bake element corroded and broken off. Will order new one.; ordrng 1 WB44T10060 (range bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRS19KTMS2

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 07/18/2023

Installed new icemaker and it cycled and filled properly. ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER

We serviced a

SAMSUNG RANGE

Model NX584311S/AA

Near East Hartford, CT 06118

Jeremy B.

Job Details: 07/18/2023

Bake not working. Igniter only drawing 2.3 amps. Replaced igniter and all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

GE DISHWASHER

Model CDT765SSF0SS

Near Foxborough, MA 02035

Angel R.

Job Details: 07/18/2023

Was unable to pull out unit to access the latch. Gaskets on sides are causing door not to close. Advised customer to have unit accessible upon return if they decide to go ahead with repairs.

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Walpole, MA 02071

Angel R.

Job Details: 07/18/2023

"Found blower wheel stripped, office will tag for return visit.; ordrng 1 WP697772 (blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Charlotte, NC 28278

Ryan S.

Job Details: 07/18/2023

"Returned to install new fan assembly. Installed new fan and defrosted frost buildup from fan not working. Reassembled and ran service test 3 , fan working now.,verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Charlotte, NC 28278

Ryan S.

Job Details: 07/18/2023

"Customer had two complaints, one was door handle was loose. Found door handle was just not tightened properly, was able to tighten door handle and door handle now secured properly. 2nd was water dispenser not set up properly, informed customer water dispenser is working as designed, water can hit the rim of a glass easier with this design. To make sure to tilt glass forward to prevent water from dispensing on top rim of glass. Verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/18/2023

"Retuned to install new control. Installed new control, control now has sound. Verified proper operation."

We serviced a

JENN-AIR DISHWASHER

Model JDB1105AWS

Near Ludlow, MA 01056

Roger R.

Job Details: 07/18/2023

Found unit not draining. Pulled pump and found no obstructions. Unit need new pump witch is NLA from mfg. customer to replace dishwasher.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near New Britain, CT 06053

Ruben C.

Job Details: 07/18/2023

Follow up needed reordering part Randy ordered control received wrong part ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near West Hartford, CT 06107

Ruben C.

Job Details: 07/18/2023

Replaced reservoir and housing also used some permagum tested water dispenser dispensing water normally; used 1 212643 (Permagum) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Farmington, CT 06032

Ruben C.

Job Details: 07/18/2023

Checked unit found motor winding open cuasing no wash replaced motor tested operation normal; used 1 W11085683 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Charlotte, NC 28269

Robert A.

Job Details: 07/18/2023

"I installed the ordered parts and found the ordered igniter is for the lower oven not the upper. The upper oven igniter has a longer harness, so the lower oven harness can not be installed in place of an upper oven harness. The upper oven harness is no longer available on tribles. I called WP techline to document the parts availability.Sr7736883310; ordrng 1 7432P14360 (Upper oven ignitor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV1

Near Charlotte, NC 28269

Robert A.

Job Details: 07/18/2023

I installed the ordered part and tested the unit for the cx. The unit is not working. The unit display is showing an error code once its plugged in (f1e4). The unit will not start. Wire connections and harness are good at the control board. Im ordering a control board to resolve the issue.; ordrng 1 W11342846 (Control board)

We serviced a

KITCHENAID OVEN

Model KOSE500EBS05

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/18/2023

"Retuned to install new door switch, installed door switch and reassembled. Tested door sitch and oven light turns on and off now. Ran bake preheat and unit preheated properly. verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Simsbury, CT 06092

Ruben C.

Job Details: 07/18/2023

Replaced ice maker and arm tested normal found unit has problem wit ph evap fan voltage flutuating from control cuasing fan motor to slow down or stop ordering control and fan motor; rqstng P&A on 1 W11035836 (Control) and 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHGXRT00

Near Huntersville, NC 28078

Mark C.

Job Details: 07/18/2023

"Installed new ice maker unit however is not making ice due to a frozen fill tube from a faulty inlet valve.; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 WPW10190965 ICE MAKER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Huntersville, NC 28078

Mark C.

Job Details: 07/18/2023

Installed new cover and control unit is fully operational.

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Mooresville, NC 28117

Mark C.

Job Details: 07/18/2023

Installed new dispenser unit is fully operational.

We serviced a

LG REFRIGERATOR

Model LFX25973D/00

Near Pomfret, CT 06259

Amanda R.

Job Details: 07/18/2023

Door not closing on right side the evaporator cover wasnt pushed in all the way and the right rail wasnt able to go back enough to close door fixed issue door sealing

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Killingly, CT 06241

Amanda R.

Job Details: 07/18/2023

Freezer gasket not sealing on left upper side fixed gasket door sealing

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Putnam, CT 06260

Amanda R.

Job Details: 07/18/2023

Not agitating or spinning capacitor bad replaced calibrated unit ran automatic test operation normal ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Putnam, CT 06260

Amanda R.

Job Details: 07/18/2023

Complaint that taking longer to cook things checked temp cycling normally went over how to calibrate and adjust temp

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Putnam, CT 06260

Amanda R.

Job Details: 07/18/2023

Drain catch clogged removed catch cleaned tested draining normally started a clean cycle

We serviced a

FRIGIDAIRE RANGE

Model LGEF3043KFP

Near Ashford, CT 06278

Amanda R.

Job Details: 07/18/2023

F90 error code door lock in locked position with door open door wont close held door switch down and held cancel button lock unlocked itself tested functions of unit operation normal

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Mansfield, CT 06268

Amanda R.

Job Details: 07/18/2023

Replaced wire harness and lid lock tested operation normal

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Windham, CT 06226

Amanda R.

Job Details: 07/18/2023

Complaint that making loud noise from freezer fan hitting some ice in video customer had today evaporator was clear removed some random pieces of ice set temps at recommended

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Manchester, CT 06042

Jeremy B.

Job Details: 07/18/2023

Installed. We control and motor sump assy. Tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Tolland, CT 06084

Chuck M.

Job Details: 07/18/2023

Installed ice maker. Advised customer to allow time for ice production.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Vernon, CT 06066

Chuck M.

Job Details: 07/18/2023

"Customer complaint is that refrigerator control was displaying E and P. Then it flashes random digits. Replaced control and programmed. Tested and found damper very noisy. Ordered damper. ; ordrng 1 WPW10594330 (control), used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/18/2023

Customer complaint is that dishwasher was not draining. Inspected and found drain hose blocked. Cleared drain hose and tested. Dishwasher is draining.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/18/2023

Customer complaint is that dryer trips breaker. Ran dryer and a minute and a half in dryer tripped breaker. Inspected and found motor struggling. Quoted customer for P&L. Customer will buy new.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Indian Trail, NC 28079

Jeff L.

Job Details: 07/18/2023

Replaced heater in fridge. Ran unit thru test mode all components are operating normally. At this time unit is running and operating normally. Unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Simsbury, CT 06081

Ruben C.

Job Details: 07/18/2023

Replaced gearcase and drive pulley ran diagnostics normal ran spin normal tested operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/18/2023

"Customer complaint is that refrigerator is not cooling. Inspected and found frost and ice buildup on FF evaporator. Freezer is not cooling at all and has no frost pattern. Compressor and freezer fan are running. Ordered compressor, freezer evaporator, evaporator fan harness for FF section, nitrogen kit and 2 extra time slots P&A. ; rqstng P&A on 1 W11087438 (motor-evap) and 1 WPW10608485 (evaporator), ordrng 1 W10832994 (compressor), rqstng P&A on 1 NitrogenKit (Nitrogen Kit) and 2 ExtraTimeSlots (Extra Time Slots)s"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near East Hartford, CT 06108

Chuck M.

Job Details: 07/18/2023

Installed control panel and tested. Washer checked ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Hartford, CT 06112

Chuck M.

Job Details: 07/18/2023

Customer complaint is that washer knocks and does not spin out clothes. Inspected and found hub worn. Wash plate need to be broken off. Ordered wash plate. ; ordrng 1 W10752283 (washplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Hartford, CT 06120

Chuck M.

Job Details: 07/18/2023

Customer complaint is that refrigerator was not cooling properly. Inspected and found evaporator fan blocked with ice and not turning. Cold air was not circulating. Cleared ice and fan is working properly. Advised customer to allow time for unit to stabilize and reach proper temperature.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Manchester, CT 06042

Jeremy B.

Job Details: 07/18/2023

Found freezer and fresh food doors not sealing Causing frost and condensation. Doors wrapped. Needs new doors.; ordrng 1 W11023687 (Doors) and 1 W11178521 (Badge)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, NC 28226

Jeff L.

Job Details: 07/18/2023

Replaced control board ran unit thru test mode all components operating normally. At this time unit is running and checked ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/18/2023

"Checked over unit and found ice production very slow causing customer to run out of ice, cycled ice maker and found unit only filling up a few ice cubes in tray tested water from dispenser and found water just barley coming out, removed water filter and water is now coming out normally filled ice maker and unit is now filling up, advised customer filter is bad and needs to be replaced he will get a new one and replace it. Ice maker operating to specs"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/18/2023

"Tested unit and found machine would bang when spinning and sensing a cycle, checked tub and found leaning forward causing it to bang against cabinet, adjusted legs and ran machine thew a cycle with clothes found unit now spinning properly advised customer on leveling load and when loading to make sure the load of clothes is even and weights are the same. Checked over all other operations and unit is now working to specs"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Southampton, MA 01073

Mike K.

Job Details: 07/18/2023

"Unit under 1yr warranty per service bench.Complaint of unit not starting, just hearing lid lock click.Tested multiple times starting cycles on arrival, testing fine, goes through fill and into agitation fine.No errors in history, ran self test fine.Did hear actuator being noises and taken several attempts to switch, replaced actuator.Rand self test again and running smooth, everything else operating fine in testing.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Westfield, MA 01085

Mike K.

Job Details: 07/18/2023

"F5e3, as soon as unit comes on., reading lid locked when it is not. Quoted for lid lock/labor. Approved, payment made with card on file, subtracting service call already paid.; used 1 W10810403 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS42QMX00

Near Shrewsbury, MA 01545

Chris B.

Job Details: 07/18/2023

Complaint that the unit is not cooling properly. Found both damper and return clogged up with ice. Found drainage clogged. Unclogged and thawed out all the freezer side.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Worcester, MA 01606

Chris B.

Job Details: 07/18/2023

Complaint that the water dispenser is not working. Found water filter needed adjustment. After setting the filter in its place unit working normal. Great water flow. Complaint that the crisper drawer was opening on its own. Leveled out the unit and refrigerator working properly.

We serviced a

LG DRYER

Model DLE7300WE

Near West Springfield, MA 01089

Mike K.

Job Details: 07/18/2023

"Unit running but not heating, found open thermostat, no short found on heating element, but wire diagram shows ohm reading of 10, 10 and 20 ohms on the element. My readings were 19/19/39.Quoted for heating assembly/labor. Accepted, coll3cted in full; ordrng 1 5301EL1001H (Heating assy)"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Southington, CT 06489

Martino S.

Job Details: 07/18/2023

"Replace motor, blower wheel, pulley, dented front panel and broken lint housing and check unit working to specs.; dspstn on spec-tagged invntry: 1 W10837240 IDLER PULLEY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Waterbury, CT 06710

Martino S.

Job Details: 07/18/2023

"Check unit as per customer complaint not cleaning properly, check unit found dirty sump and filter. Remove and clean filter and sump, instruct customer on loading. Run cycle and check unit working to specs."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Charlotte, NC 28210

Jeff L.

Job Details: 07/18/2023

Defrosted down freezer section of side by side replaced all 3 components ordered. Plugged fridge back up and ran thru test mode all operations were normal. Unit ran and checked ok(Call complete)

We serviced a

KITCHENAID RANGE HOOD

Model KVWB406DSS4

Near Denver, NC 28164

Mark C.

Job Details: 07/18/2023

All units functions are working normally however the unit would appear to have been dropped or received shipping damage. This would fall under the responsibility of the supplier or the installation company. Would need to contact trade partners to verify. And the vent exterior isnt a replacement part builder would need to get a replacement vent hood.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB2

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/18/2023

Customer complained unit making loud humming noise and not heating food. Found water not heating in water cup test. Found magnatron not functioning. Quoted 491$. Customer wanted to buy new unit. Collected trip fee via card. Saved quote.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Charlton, MA 01507

Chris B.

Job Details: 07/18/2023

Complaint that the wash arms are not holding into place and poor wash. Found broken parts for the wash arms and clogging. Will order parts for a return visit.; rqstng P&A on 1 5304517982 (Orbital Sprayer) and 1 5304517890 (Orbital Sprayer) and 1 5304517981 (Arm) and 1 5304517891 (Arm) and 1 5304517893 (Locking Nut) and 1 5304517589 (Support) and 1 5304506533 (Base Filter) and 1 154283005 (Filter Grey) and 1 5304506518 (Filter Trap) and 1 5304517590 (Valute)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near York, SC 29745

Mitch H.

Job Details: 07/18/2023

"Replaced right side door. Problem still exists, contacting at bottom but runs out to top. Called tech line spoke to Derek SR# 7736887331. He believes the cabinet is distorted and not repairable. Advised customer of findings. Gave them the SR number and advised them that they would need to call customer service."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kershaw, SC 29067

Jonathan J.

Job Details: 07/18/2023

Complete wash machine not spitting out clothes till soaking wet at the end of the cycle. I found tub is Wollard out not able to be tighten down anymore. Unit will need gearcase tub and all associated parts. New water issues. New drain pump issues. New control board issues. Tub will be shipped directly to customer customer to inspect and call our company when part comes to them after inspection ; ordrng 1 W10870910 (Gearcase) and 1 W10721967 (Cam) and 1 W10808317 (Belt) and 1 WP3951744 (Agitator) and 1 WP21366 (Spanner) and 1 W10554251 (Basket) and 1 WP389140 (Drive block)

We serviced a

WHIRLPOOL REFRIGERATOR

Model krfc704fps05

Near York, SC 29745

Mitch H.

Job Details: 07/18/2023

Removed and replaced right side refrigerator door. Checked seal and operating. All working properly.

We serviced a

KENMORE DRYER

Model 417.94802301

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/18/2023

"Tested unit and found dryer would take a long time to dry, ran unit and found heater coming on and unit running but not pulling moisture out of drum. Checked venting and found vent on roof had deteriorated falling apart and not allowing flap to open leaving moisture inside machine, advised customer flap needs to be replaced its stuck closed not allowing air to flow dryer is operating to factory specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Oxford, MA 01540

Chris B.

Job Details: 07/18/2023

Complaint that the unit is making noises when door is opened. Found frame needed cleaning and adjusted. Dishwasher door not squeaking anymore and working normal.

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/18/2023

"Tested stove top and found rear right burner not coming on checked voltage to switch and 240v present wile adjusting burner found no resistance infinite switch not adjusting, removed top and checked burner found burner had shorted cracking element also found harness was placed over the top on front left burner causing it to get hot, moved wires to proper location will order new rear right burner and infinite switch ; ordrng 1 W11171119 (Rear right burner) and 1 W10911303 (Right rear infinite switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Plainville, CT 06062

Ruben C.

Job Details: 07/18/2023

Cancelling service not paying

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Ellington, CT 06029

Gary V.

Job Details: 07/18/2023

"Inspected and found e5 fault, and no ice production, needs ice maker replaced, will order and call customer when comes available.; ordrng 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Prospect, CT 06712

Jimmy R.

Job Details: 07/18/2023

"Tested washer and found unit would not advance in a wash cycle, found unit would start and when filling unit would fill super slow then shut down, checked errors and found F8e1 long fill removed cold water inlet and found screen plugged with sand, cleaned screen and found unit still not sensing properly. Recalibrated unit and checked actuator found actuator had fallen out of cam not allowing unit to switch cycles, reattached and secured ran wash and unit is now working to specs"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/18/2023

Washer not spinning out properly. Found poor water flow and actuator making clicking noise. Customer have very weak supply water. Customer must resolve water problem. Replaced actuator. Tan calibration. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/18/2023

Installed. Ew parts ran calibration then self test and HSS all checks ok. ; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Watertown, CT 06795

Martino S.

Job Details: 07/18/2023

"Check unit unable to verify customer complain, explain to customer wash motor assembly may need to replace."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, MA 01002

Mike K.

Job Details: 07/18/2023

"F8e1 (long fill, no water) only error in history, cleared.Ran test mode and valves operating with good flow through each. Ran second time to verify operation of valves again, all good.Raised right side to have basket more centered, ran calibration cycle and ran self test twice, completed fine both times. Ran normal cycle through fill into agitate, ran drain and spin. All functions test fine.Suspension good single bounce, basket spins freely with no bearing noise. Visual inspection of lower components good, no signs of leaking oil spray.Noises vibration at full spin with drain motor running, but all functional tests good."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Watertown, CT 06795

Martino S.

Job Details: 07/18/2023

"Check unit as per customer complaint dryer lock cannot use, found control is lock customer unable to operate unit because shes unaware lockout operation on control. Unlock control then check unit working to specs and instruct customer on control lockout feature and letting her know how to unlock control in the feature."

We serviced a

KITCHENAID RANGE

Model KESS907SBB00

Near Tolland, CT 06084

Gary V.

Job Details: 07/18/2023

"Office ran Card autho# 871382661. For $284.59. Installed new ui and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Windsor, CT 06095

Gary V.

Job Details: 07/18/2023

"Inspected and found tub hub stripped, and wash plate seized, will submit estimate and call.; rqstng P&A on 1 W10752283 (Wash plate) and 1 W10528947 (Tub hub)"

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