Service History 89 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Charlotte, NC 28213

Vincent O.

Job Details: 07/20/2023

Installed new compressor and evap. Pulled vacuum and checked for leaks. Recharged 55g r600. Verified proper cooling. All functions check ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near West Springfield, MA 01089

Mike K.

Job Details: 07/20/2023

"Wash motor is not running, just fills and then nothing, wash motor not running. Can hear diverter running constantly, found red wires to diverter chewed by mouse. Repaired wires and diverter now stopping properly. Still no wash motor, verified voltage coming to motor.Part covered, labor is not.Quoted for labor. Accepted. Replaced sump assy and unit testing fine. Started normal cycle and filled and went into wash fine; used 1 WPW10605057 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Charlotte, NC 28213

Vincent O.

Job Details: 07/20/2023

Installed new harness.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Suffield, CT 06078

Gary V.

Job Details: 07/20/2023

"Inspected and found front left stabilizer came loose and popped completely out, lifted unit and reinstalled stabilizer and cycled, tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Waterbury, CT 06705

Jimmy R.

Job Details: 07/20/2023

"Checked over unit and found customer could not get water filter in place it would go in and pop back out not allowing door to close on filter. Tried putting filter in and unit would not clip found to much pressure in line not allowing it to shut and hold, released pressure and filter is now staying in place and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Simsbury, CT 06092

Chuck M.

Job Details: 07/20/2023

Customer complaint is that freezer and FF lights were out. Inspected and found freezer module was out. Replaced from T/S and tested. Showed customer it works. ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ4

Near Charlotte, NC 28273

Jeff L.

Job Details: 07/20/2023

Found lf burner bad the burner ordered for the job is the incorrect burner. I looked in service bench parts list and tribles both gave the same part number. So I called tech support to get a good part number spoke with (Andrew) and after some research he found part #W11563195. Scheduled for next Wednesday morning; ordrng 1 W11563195 (Burner)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Windsor, CT 06095

Chuck M.

Job Details: 07/20/2023

Installed hub and wash plate. Tested and washer checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ3

Near Waterbury, CT 06704

Jimmy R.

Job Details: 07/20/2023

Tested unit and found dryer started working and heating properly went threw dryer and advised customer all functions are working properly power to unit is normal 240v. Advised customer on making sure vent is cleaned and lint screen is clean dryer is heating and operating to specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBB00

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/20/2023

"Checked over unit and found freezer fan making a loud noise due to hitting ice, removed evap cover and found unit frosting up around fan causing ice build up and poor cooling, melted ice and checked over all door gaskets and found freezer door not sealing also customer had unit filled over flowing witch could be causing door to not close and unit to frost up customer will not put as much back in will order new fan kit with better fan blade to move air ; ordrng 1 W10916494 (Frost kit), dspstn on spec-tagged invntry: 1 W10633627 EVAP MOTOR"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Norton, MA 02766

Angel R.

Job Details: 07/20/2023

Customer will think about the replacement of the valve and door hinge string. Advised she has a week to think about it and call us back.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 07/20/2023

Customers complaint is freezer not cold enough. Had to set freezer to a 5. Inspected frost pattern and found a even frost pattern and compressor and fans running properly. All checks ok. Its ok to have freezer set to a 5.

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Charlotte, NC 28262

Robert A.

Job Details: 07/20/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG MICROWAVE

Model MMV1153BAB

Near North Brookfield, MA 01535

Chris B.

Job Details: 07/20/2023

Complaint that the door is not latching closed. Found bad door latch and part no longer available. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Tolland, CT 06084

Amanda R.

Job Details: 07/20/2023

Need to re pressurized system with nitrogen and double check if loosing pressure ordering compressor to have when we go out though ; ordrng 1 WPW10466675 (Compressor)

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near East Longmeadow, MA 01028

Roger R.

Job Details: 07/20/2023

"Found wash pump leaking from bottom and unit not washing well. Quoted for parts and labor. Replaced pump and found fill valve not working. Quoted additional $69.99 for water valve. Replaced valve and checked all okay. Unit washing well. ; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11175771 (VALVE) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Columbia, CT 06237

Jeremy B.

Job Details: 07/20/2023

Customers complaint is range will randomly power off and reset. Tested and found a loose connection at outlet. Tighten and tested all checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cherryville, NC 28021

Ryan S.

Job Details: 07/20/2023

"Customer complained of no heat. Found thermal cutoff blow.,replaced thermal cutoff and thermostat. Reassembled and ran dryer and heater no cutting on and off at proper temps. Informed customer not to push unit back too far to smash vent, and checked for proper venting outside. Vent was slightly smashed so fixed outside vent exit . ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT"

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL30IGX10

Near Charlotte, NC 28205

Robert A.

Job Details: 07/20/2023

"I installed the ordered part and tested the unit for the cx. The unit is still not dispensing water to the IM. I tried water dispensing from the fridge unit, no water there either. I removed the water supply lines from the wall to the valves, both have no water moving through the lines. The unit will need to be pulled out to turn on the water at the wall valve. The cx will call the installers back to safely pull out the units and turn on the water."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Bristol, CT 06010

Ruben C.

Job Details: 07/20/2023

Cust did not have bill of sale has to go back to Lowes for a receipt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2632LP2

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found no water dispensing when activating paddle could hear valve coming on, checked filter and found ok removed and still no water coming out. Checked water supply and found unit getting proper water, removed water line directly from supply and valve not opening to push water threw system unit needs new valve will order and return ; ordrng 1 242252702 (Water valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Crouse, NC 28033

Ryan S.

Job Details: 07/20/2023

"Retuned to install new control board. Installed control board and ran quick wash/ normal. Watched unit run through fill, wash, drain and spin cycles with no issue. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found fridge light module flashing like a strobe light none stop, removed light and found led modules bad making light flash and not operate properly. Unit needs new led module will order part and return ; ordrng 1 W11527432 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Foxborough, MA 02035

Angel R.

Job Details: 07/20/2023

Compressor getting proper voltage but wont turn on. Hearing starter/relay clicking over. Will order new compressor.; rqstng P&A on 1 482801 (mount-tray) and 1 WPW10507886 (compressor)

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Walpole, MA 02071

Angel R.

Job Details: 07/20/2023

"Installed wheel, tested ok.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hampden, MA 01036

Roger R.

Job Details: 07/20/2023

Installed new shifter actuator and tested all okay.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found machine not powering up and not selections coming on, checked voltage to unit and 120v is present at terminal block. Removed front panel and found cntrl molex supplying power not clipped in fully causing unit to shut done and not power up, reattached and clipped in to stop from falling out ran a wash cycle and all operations are now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plymouth, CT 06782

Martino S.

Job Details: 07/20/2023

"Check unit as per customer complaint making noise, ran diagnostic through cycle test unit works normal, ran drain and spin cycle unit works normal. Ran quick wash cycle unit washes rinse drain and spin and finish cycle checked working to specs."

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Springfield, MA 01151

Roger R.

Job Details: 07/20/2023

Installed new door safety interlock assembly. Checked operation all okay.

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/20/2023

"Checked and found wire to drain pump pulled out of connector. Repaired connection, tested, operating properly."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cherryville, NC 28021

Ryan S.

Job Details: 07/20/2023

Customer complained of fault code. Upon arrival ran service mode and found f7e5 error. Visually inspected under unit and found slider cracked. Replaced slider from ts and read ran service mode and all spin and agitate functions working. All other functions working also. Ran normal wash and unit filled and started washing. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Enfield, CT 06082

Gary V.

Job Details: 07/20/2023

"Inspected and found no frost pattern on evap, and compressor running hot, unit needs compressor and ordering evap for back up. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 2 876765 (Tubing)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Longmeadow, MA 01106

Gary V.

Job Details: 07/20/2023

"Inspected and found wash pump broken, replaced and cycled, tested fine.; used 1 W11085683 (MOTOR/SUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Somers, CT 06071

Gary V.

Job Details: 07/20/2023

Arrived and unit was supposed to be dispatched under her Lowes service plan. She will call Lowes back.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Davidson, NC 28036

Mark C.

Job Details: 07/20/2023

Installed new belt and motor unit is fully operational.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near East Windsor, CT 06088

Gary V.

Job Details: 07/20/2023

"Installed evap, compressor and filter drier, ran vacuum and checked for leaks, recharged with 3.75 r134a and unit started cooling, please allow 24-48 hours for temps to stabilize.; used 1 WPW10143759 (FILTER DRIER UV) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Prospect, CT 06712

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found unit had been making a loud grinding noise when entering the spin cycle, ran diagnostics and found error F7e5 shifter fault, wile running a self test found actuator just buzzing never shifting into a cycle actuator faulty. Replaced actuator and recalibrated unit ran wash cycle and all functions now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Winsted, CT 06098

Martino S.

Job Details: 07/20/2023

"Turn on/off switch ice maker fill, one sets of ice already in the bin. Customer complaining of burning smell which I cannot verify or see anything burnt anywhere saying this is going on from last year while repair company was there. Verify 1st comping here no part needed at this time.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"

We serviced a

WHIRLPOO REFRIGERATOR

Model WRS325SDHZ08

Near Avon, CT 06001

Martino S.

Job Details: 07/20/2023

"Check unit found ice bin not securely push in for motor contact operation, push in ice bin securely and check unit working to specs dispensing cube and crush ice."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Southington, CT 06489

Martino S.

Job Details: 07/20/2023

"Check unit found constant dripping from cold water valve into detergent dispenser, replace water valve and check unit working to specs. Water supply shut off is old and dripping slowly picture taken and customer is aware of it.; used 1 W11165546 (Water valve) from stock"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, CT 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Berlin, CT 06037

Martino S.

Job Details: 07/20/2023

Check unit not heating unit needs high side magnetron customer decline service saying not cost effective to repair with labor cost

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, CT 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Waterbury, CT 06706

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found machine making noise and banging when sensing and when spinning out even with no clothes in tub, checked tub and found unit way out of level causing tub to bang, leveled tub to make sure it was even around cabinet recalibrated unit and ran a wash and spin cycle. Unit is now washing and spinning to factory specs"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near East Windsor, CT 06088

Gary V.

Job Details: 07/20/2023

"Installed new acu and cycled, tested fine."

We serviced a

GE REFRIGERATOR

Model GSH25JGBBWW

Near Windsor Locks, CT 06096

Gary V.

Job Details: 07/20/2023

"Inspected and found water line in freezer door frozen, quoted for dispenser heater install, she will call."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 07/20/2023

Range not heating. Tested supply power and found 0vac at l2-N customer must resolve power problem.

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/20/2023

Washer lid lock not locking causing machine not to start. Replaced lid lock and tested all checks ok. ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Indian Land, SC 29707

Jonathan J.

Job Details: 07/20/2023

"Complete dishes not drying dishes still soaking wet at the end of the cycle. I tested operations found F7 E1 error code incoming water to cold. Customer has a tankless heater. Takes a very long time to get hot water to kitchen sink faucet, and when water is turned off, water immediately gets cold again, when turning water back on. Heater is working fine now after clearing code in diagnostics, no error codes at the end of a diagnostic cycle either. No rinse agent in Dispenser at all. Advised customer to use rinse agent for best drying performance."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near South Hadley, MA 01075

Mike K.

Job Details: 07/20/2023

"User warranty per service bench.Torn rf gasket, both sides. Replaced and steamed out wrinkles, instructed to leave closed if at all possible for remainder of day.Instructed to close left door before right to prevent reoccurring in future.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Belmont, NC 28012

Ryan S.

Job Details: 07/20/2023

Retuned to install new blower. Took down unit and found old blower warped. Installed new blower and reassembled unit. Ran blower on all settings and showed customer unit running on high speed. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, NC 28217

Ryan S.

Job Details: 07/20/2023

"Customer complained unit has fault code. Unit is in apartment complex, room2232. Met with maintenance and entered vacant apartment. Found f9e0. Found unit doesnt have proper voltage to receptical. Informed customer he will need to get electrician or builder to fix issue."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Charlotte, NC 28227

Robert A.

Job Details: 07/20/2023

"I installed the ordered parts and tested the unit for the cx. The unit is not spinning correctly, there is still a large gap at the bottom area where the drum meets the front panel. The issue is the front panel, its clearly deformed and warped in multiple areas causing the gap to the point where clothes are building in the cabinet as they fall through the gap. The unit needs a new top panel to fully resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10806345 (Front panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, NC 28227

Robert A.

Job Details: 07/20/2023

I installed the ordered parts and tested the unit for the cx. The unit is dispensing water to the IM as designed.The cx has substantial condensation building on the secondary mullion area. It did not get warm during my entire visit. The unit needs a new secondary mullion to resolve the condensation issue on the bar below the RC door. Im ordering the part for the return visit.; ordrng 1 W11102439 (Secondary mullion)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Northampton, MA 01060

Mike K.

Job Details: 07/20/2023

"Replaced interface, each function working, tested in normal cycle and operating properly. Cancelled and drained fine"

We serviced a

NAPOLEONBBQ DRYER

Model MED4500MW0

Near Palmer, MA 01069

Roger R.

Job Details: 07/20/2023

Found unit heating properly and temperatures good. Recommended to have vent cleared and checked as necessary.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mint Hill, NC 28227

Vincent O.

Job Details: 07/20/2023

Installed new compressor. Pulled vacuum and checked for leaks. Recharged 47g r600. Verified properly cooling. All functions check ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP0

Near Amherst, MA 01002

Roger R.

Job Details: 07/20/2023

"Found defrost drain tube clogged an leaking water into freezer, cleared tube and removed ice. Checked draining properly now."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Springfield, MA 01107

Roger R.

Job Details: 07/20/2023

Found two error codes one for stuck UI and the other for water hazard. Neither effect performance of washer. Checked bottom of unit and all looks good. Ran diagnostics and all functions working properly. Unable to find issue. Instructed about loading and detergent usage.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near East Longmeadow, MA 01028

Roger R.

Job Details: 07/20/2023

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 07/20/2023

Tested and checked operation. Found compressor starts properly but condenser fan not running. Requesting P&A for fan motor.; rqstng P&A on 1 W10124096 (Condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Clover, SC 29710

Mitch H.

Job Details: 07/20/2023

"Replaced ice box fan and control. Ran fan and ice maker tests in diagnostics. Now has proper airflow from fan, ice maker cycled and returned to home position correctly, fill valve operating properly. ; dspstn on spec-tagged invntry: 1 W10846539 FAN , used 1 WPW10675033 (Control) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/20/2023

"Confirmed purchase date and took picture of receipt. Found unit cooling and operating properly. Customer says that after she turned humidity control on unit began cooling. Entered diagnostics but found control would not respond to inputs. Also found freezer light switch not working correctly, has to be moved around to get light to work. Ordering control and switch.; ordrng 1 W11524469 (Control) and 1 W11396033 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/20/2023

"Disassembled, replaced wiring harness. Reassembled, tested, all functions operating properly. Ran calibration, completed correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Southampton, MA 01073

Mike K.

Job Details: 07/20/2023

"Unit not cooling in rf, Evap clogged with frost, put into defrost and compressor still running. Quote for control board, accepted. Replaced board and programmed, put into defrost and verified heating. Steamed clear frost build up.; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Southampton, MA 01073

Mike K.

Job Details: 07/20/2023

User interface not responding. Some buttons work other not functioning. Quoted for interface and denied. Collected for service call.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Westfield, MA 01085

Mike K.

Job Details: 07/20/2023

"Replaced transmission, clutch and washplate, ran spin cycle and running fine. Ran normal cycle through fill and into agitate fine, cancelled and drained fine.Installed folding door that I had taken down to access unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/20/2023

Installed all new parts. Cycled power off. Please allow 24hrs for ice production.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Medfield, MA 02052

Angel R.

Job Details: 07/20/2023

"Checked unit for dust covering vent on back by fan motor, customer had already cleaned behind and around rear panel. Says unit has been better."

We serviced a

GE REFRIGERATOR

Model TBF-15S

Near Norfolk, MA 02056

Angel R.

Job Details: 07/20/2023

"Unit has no available parts. Cooling but not enough, cleaned up as much as possible."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Charlton, MA 01507

Amanda R.

Job Details: 07/20/2023

F1e2 f0e3 overload error reference number for cc 908767932 washer stating close lid when lid is closed lid lock bad replaced lid lock tested operation normal ; used 1 W11394572 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Southbridge, MA 01550

Chris B.

Job Details: 07/20/2023

Complaint that the unit is not cooling properly. Found evaporator frozen up. Ran diagnostic test. Heating Element is working properly and so does the thermistor. No error codes present. Evap fan is working properly and draining correctly. Defrosted all and unit running normal. Mentioned to the customer to keep an eye on the freezer side for the next few days.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Putnam, CT 06260

Chris B.

Job Details: 07/20/2023

"Complaint that the unit is making noises while spinning. Ran diagnostic test for agitation and spin found no noises from the basket nor gear case in the both slow and fast agitate nor on the slow and medium spin cycle but did make a 3 second screech sound in the high speed spin. Will order parts for a return visit. Will order belt and cam kit. ; rqstng P&A on 1 W11239857 (Belt) and 1 W10721967 (Splutch), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Putnam, CT 06260

Chris B.

Job Details: 07/20/2023

Complaint that the unit is not starting a wash cycle. Customer mentioned about power outage. Error code F0E5 off balance load. Did a hard reset and rand a full diagnostic cycle. Tested out great. Did a control panel diagnostic test out good. Unit working properly. Mentioned to the customer to run a medium load first and keep an eye on it.; ordrng 1 W11319991 (Control Panel)

We serviced a

KENMORE WASHER

Model 110.44936 203

Near Mooresville, NC 28117

Mark C.

Job Details: 07/20/2023

"Unit is filling with water hen in standby due to the inlet not closing all the way, due to a faulty solenoid Quoted 351.20.; ordrng 1 WP8181694 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Plainville, CT 06062

Ruben C.

Job Details: 07/20/2023

Checked unit found wires at left hinge broken cuasing no ice ordering left freezer door putting into p/a; rqstng P&A on 1 LW11037733 (Door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Charlotte, NC 28215

Vincent O.

Job Details: 07/20/2023

Installed new control board. Unit still behaving the same way. Ordering additional parts to solve the issue. ; ordrng 1 W10832781 (Harness) and 1 W11025157 (Sump and motor)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/20/2023

Washer making abnormal noise and not spinning or agitating. Found stuck rotor error code.basket not turning by hand. Found a plastic piece stuck between basket and tub. Removed and ran calibration then self test all checks ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/20/2023

"Washer not agitating. Found broken cam. Belt making squeaking noise. Replaced belt and actuator. Ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/20/2023

Installed new UI and tested all checks ok.

We serviced a

LG REFRIGERATOR

Model LFXS29626W/01

Near Westfield, MA 01085

Mike K.

Job Details: 07/20/2023

"Not cooling either section, compressor fans running, no frost pattern on Evap. Sealed system issue, gave rough estimate before looking up parts, not a repair he is interested in."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Norfolk, MA 02056

Angel R.

Job Details: 07/20/2023

"Installed heater, tested ok.;used1 DC97-14486A (Heater)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Franklin, MA 02038

Angel R.

Job Details: 07/20/2023

"GFI tripped, ran machine and tested ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Westfield, MA 01085

Mike K.

Job Details: 07/20/2023

"F1e2 error in history (motor control fault) only error in history. ran self test, in spin, basket turning very slowly, basket turns freely.Capacitor shows good at 49.5uf on meter. Replaced and tested and motor spinning properly, completed self test fine. Recalibrated and ran through self test twice.Ran manual test, low speed spin, high speed spin, gentle agitation and heavy agitation.. then back to low speed spin, each worked properly with no issues.Cs to monitor ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Wethersfield, CT 06109

Ruben C.

Job Details: 07/20/2023

Cancelled service cust did not have bill of sale

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Newington, CT 06111

Ruben C.

Job Details: 07/20/2023

Checked unit found getting f9 e7 in memory only this code tried running diagnostics ran normal got up to speed nothing in between tub possible overloading cleared code cust will try again has been intermitent

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Worcester, MA 01610

Amanda R.

Job Details: 07/20/2023

The white freezer door gasket filthy door gaskets are fine left ff section door gasket with customer made sure door gasket are pushed in

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Enfield, CT 06082

Gary V.

Job Details: 07/19/2023

"Inspected and found door hinge sleeves broken, replaced and cycled, tested fine. All discounts applied to cost of repair.; used 2 WP8268961 (PAD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHW01

Near Bloomfield, CT 06002

Gary V.

Job Details: 07/19/2023

"Inspected and found unit shows 4 years old in entitlements. Inspected and found water valve, feed line and housing broken and cracked, manager here at store is declining estimate, going to submit estimate for our office.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Huntersville, NC 28078

Vincent O.

Job Details: 07/19/2023

Found RC not cooling. Found no airflow to refrigerator. Fan not operating. Customer says if unit is reset it begins cooling for a day or 2 before stopping again. Order and replace control and fan assembly. ; ordrng 1 W11663222 (Damper) and 1 W11455373 (Fan) and 1 W11455229 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near East Hartford, CT 06108

Chuck M.

Job Details: 07/19/2023

Customer complaint is that washer has error code F9e1 long drain. Confirmed error code and found impeller on pump broken. Replaced pump and tested. Washer is draining properly. No leaks found. ; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Thomaston, CT 06787

Martino S.

Job Details: 07/19/2023

"Check unit as per customer complaint unit making noise, check evaporator fan motor, condenser fan motor and compressor operation all working normal. Ran diagnostic test and ice maker and noise accrued verify by customer as the noise but unit not connected to water so turned off ice maker for now unit water is connected to unit. Unit checked working to specs."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Blacksburg, SC 29702

Mitch H.

Job Details: 07/19/2023

"Tested and found inlet valve humming but not letting water in. Replaced valve, tested, now operating properly.; used 1 W11165546 (Valve) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Windsor, CT 06095

Gary V.

Job Details: 07/19/2023

"Installed main acu and ui panel, cycled and tested fine."

We serviced a

LG WASHER

Model WM9000HVA

Near Belchertown, MA 01007

Roger R.

Job Details: 07/19/2023

"Found unit not responding. Checked power filter board and had power at input and output. Checked main for power in. Found no power outs. ; ordrng 1 EBR79584103 (Board, main)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found fridge not Cooling properly found ice not freezing all the way, removed evap cover and found unit only frosting up two tops rungs and not frosting to the bottom of evaporator, checked compressor and found drawing .9 amps compressor faulty causing issue with cooling. Unit is covered under second threw 5th year parts and labor will order new compressor kit and coupler ; ordrng 1 W11480426 (Compressor kit) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/19/2023

Found noise coming from evaporator fan. Checked and found no excessive frost buildup on evaporator. Motor is bad. Ordering motor and fan blade.; ordrng 1 W11661931 (Evaporator motor) and 1 WP67006337 (Fan blade)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD8

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/19/2023

"Checked over unit and found machine would stop making ice then start again also fan making noise wile running, ran diagnostics and cycled ice maker found when ice maker would dump it would catch and stop not allowing ice to fall out when twisting found ice maker gear faulty. Checked ice maker evaporator and found freezing up due to drain not draining water properly unit needs ice maker kit to fix issue with ice maker. Checked fan noise and found evap fan motor loose and hitting making noise adjusted fan blade and will order new, parts tentative p/a ; ordrng 1 5303918784 (Ice maker kit) and 1 243297609 (Ice maker) and 1 809069201 (Evap fan) and 1 5308000010 (Fan blade)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found washer would not complete a wash cycle sometimes unit would go threw other times it would shut down bf spinning out, ran diagnostics and found no errors in unit ran a self test and found actuator making a grinding noise and not shifting. Checked actuator and found cam stuck not allowing unit to shift in a spin, replaced actuator due to stripped out removed cam and fix ran a wash cycle and unit is now completing and working to specs; used 1 W10913953 (Actuator) from stock"

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Chicopee, MA 01013

Mike K.

Job Details: 07/19/2023

"Replaced drain pump. Unit had been moved into garage, so used bucket and outside faucet to put some water in unit and tested in spin cycle, drained fine."

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