We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near West Springfield, MA 01089
Mike K.
Job Details:
10/17/2024
"Customers complaint to tech previously found as of frosting and bad gasket was found to be reason and gasket preferred and replaced.This call is specifically for the icemaker not dispensing, bin not coming out. It is a separate issue. Can see a substantially over filled tray of cubes in bin, bin not collected Ning out and auger unable to move which can be from joined ice, but also possibly motor issue.Ordering auger motor/coupler, ice bin, icemaker and valve. Valve requires removing bin assy from rf section and rf doors. 2x time.Office to contact cs when parts come in with authorization to schedule return.; ordrng 1 W10822606 (Auger motor) and 1 W11228132 (Coupler) and 1 W11574764 (Ice container) and 1 W11567408 (Dual valve assy) and 1 2xtime (2x time), dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Amherst, MA 01002
Chris B.
Job Details:
10/17/2024
Complaint that the ice maker not making ice. Found error code F5. Ran IM three times. Second time it stopped turning. Evaporator fan is very loud and ran the fan and it giving signs of stopping and running rough and theres no ice buildup.; ordrng 1 W11452196 (Evaporator Motor) and 1 W11658802 (Ice Maker)
We serviced a
MAYTAG WASHER
Model n/a
Near Northampton, MA 01060
Chris B.
Job Details:
10/17/2024
Complaint that the washer is not spinning out the clothes. Found bad transmission and no model and serial number on the unit to be able to quote. Collected trip fee.
We serviced a
LG WASHER
Model WT6105CW
Near West Springfield, MA 01089
Mike K.
Job Details:
10/17/2024
"Complaint of loud noise that wouldnt stop unless unplugged. Ran normal cycle, went through sensing and into wash fine. Fill spin, agitate functions verified. Found issue, drain pump, loud rattling and not draining. Quoted for drain pump/labor. Model number would not come up for part lists, so had to go by my pictures, possibility of being incorrect.Accepted. Collected in full via check; ordrng 1 Agf30196101 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model JES1750ES1
Near Meriden, CT 06451
Jimmy R.
Job Details:
10/17/2024
"Checked over oven and found when baking to 350 degrees unit would not get to temp, checked bake element and found element had failed burning a hole in cover and causing no heat, when removing lower cover screws had stripped out will order new screws, element and cover due to burnt. Parts tentative p/a ; ordrng 1 W10779716 (Bake element) and 1 W10777210 (Oven bottom) and 2 W11233072 (Screw)s and 2 W11233072 (Screw)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mount Pleasant, NC 28124
Jenn F.
Job Details:
10/17/2024
"Complaint unit would start and go between sensing and fill, filling and draining. Replaced the control board. Calibrated the control. Tested ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, NC 28262
Jenn F.
Job Details:
10/17/2024
Complaint door strike broken. Replaced strike. Calibrated control. Tested ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Concord, NC 28027
Jenn F.
Job Details:
10/17/2024
Complaint the fridge door gasket falls off when the door is opened.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Concord, NC 28027
Jenn F.
Job Details:
10/17/2024
Complaint ff door gasket ripping at the top and bottom. Replaced door gasket. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Charlotte, NC 28269
Jenn F.
Job Details:
10/17/2024
"Right side panel damaged. Order part. ; (created new UIS, deleted prior attachment to UisID 231608), ordrng 1 WPW10162245 (Right panel)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Jenn F.
Job Details:
10/17/2024
"Complaint lowes removed the oven to install cabinets in the kitchen. Trim piece was not removed during the removal and install of the oven causing the trim to break. Replaced the trim. Checked oven temp, average temp when set for 350 is 345. Within normal range. Showed customer how to calibrate the oven bake temp. Tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Kannapolis, NC 28081
Jenn F.
Job Details:
10/17/2024
Complaint the lid will continuously just lock and unlock. Error f2e3 acu error. Ran diagnostic and the error came back up. Calibrated the control. Called whirlpool techline. Advised to replace the main and door lock. Sr# 7740131099 Order parts; ordrng 1 W11513248 (Door lock) and 1 W11513246 (Control)
We serviced a
WHIIRLPOOL WASHER
Model WTW5105HW1
Near China Grove, NC 28023
Jenn F.
Job Details:
10/17/2024
"Complaint unit does not power up and the lid is locked. Tested drain pump at the board 1.7 ohms. Tested at the drain pump 1.7 ohms. Harness is good. Board and drain pump are bad. Provided estimate, declined repair at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Denver, NC 28037
Ryan S.
Job Details:
10/17/2024
Returned to install icemaker and vajve . Installed parts. Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Wallingford, CT 06492
Jimmy R.
Job Details:
10/17/2024
"Checked over unit and found latch falling down causing it to hit drum and make noise, found latch clips had broken off and bezel clip broken, replaced latch and recalibrated unit all operations now working properly. Will order bezel and return with part ; ordrng 1 W11394572 (Latch) and 1 W11545554 (Bezel), states that autho needed"
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US
Near Dallas, NC 28034
Ryan S.
Job Details:
10/17/2024
Returned to install new drum springs and shocks. Installed parts ran unit on high speed spin. Verified proper operation.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Dallas, NC 28034
Ryan S.
Job Details:
10/17/2024
"Arrived and asked customer if unit was under warranty, she said it had an extended warranty through Rent-A-Center. customer unit was not under warranty under this ticket. She will need to call Rent-A-Center to get extended warranty. Have Rent-A-Center call whirlpool. Left call ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
10/17/2024
"Arrived and found model/serial number on ticket does not match unit. Took picture of tag on washer. Called office, advised them of issue. Advised customer that she will have to call warranty company and have new dispatch created with correct information. No service performed."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Belmont, NC 28012
Mitch H.
Job Details:
10/17/2024
"Disassembled dryer. Found clip missing from motor mount and blower wheel loose from center hub. Could not get hub off motor shaft. Ordering motor, blower wheel and clip. Checked part availability and scheduled return for 10/22 AM ; ordrng 1 W11364931 (Motor) and 1 WPW10121316 (Clamp) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Belmont, NC 28012
Mitch H.
Job Details:
10/17/2024
"Tested and ran diagnostics. Found F8E1 lo flo error. Removed and replaced both hot and cold valves. Ran manual tests for both valves, operating properly. Ran quick test cycle. All components operating properly.; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Stafford, CT 06076
Gary V.
Job Details:
10/17/2024
"Inspected and found no ice production, Main control board no longer sending voltage to the icemaker, and the icemaker reset button is broken. Will submit estimate for parts that need to be replaced and call for return date.; rqstng P&A on 1 Da97-15217b (Ice maker) and 1 Da97-20561c (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Gastonia, NC 28054
Ryan S.
Job Details:
10/17/2024
"Customer complained unit lid lock broke. Confirmed complaint. Found lid lock not registered when prompt to lock. Installed new lid lock, verified all functions working in service mode. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gastonia, NC 28054
Ryan S.
Job Details:
10/17/2024
"Returned to install compressor. Installed compressor and all parts with it. Pulled vacuum for 20min after installing compressor. Steady . Charges 56g r600. Frost pattern started. Verified proper operation. Informed customer to give 24hr for cool. 48 for ice. ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504445 COUPLER , and 1 W11506635 COUPLER 6 NF MS SV , used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Gastonia, NC 28056
Mitch H.
Job Details:
10/17/2024
"Removed and replaced valve. Reassembled, unable to test for proper operation due to water supply to house being turned off. Valve is actuating properly but cannot test for flow."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near Gastonia, NC 28056
Mitch H.
Job Details:
10/17/2024
"Removed and replaced control, tested, still has the same issue. Ran diagnostics, no stored error codes. Confirmed correct voltage. Called tech line spoke to Nate SR# 7739893037. Performed multiple checks on all circuits. Sensor wiring not ohming properly. Sensor tests good. Called Jeff, went through checks with him. Determined sensor wiring issue. Though not showing F3 error. Ordering sensor wire kit and harness. Tech line would not recommend replacing range.; ordrng 1 W11679879 (Sensor wire kit) and 1 W11750780 (Harness)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/17/2024
Checked and tested. Found right front element not cycling correctly. Heats properly and can adjust level but does not cycle. Ordering infinite switch and element. Checked part availability and scheduled return for 10/22 AM ; ordrng 1 W10917724 (Infinite switch) and 1 WPW10251108 (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/17/2024
Im installed new valve and ice maker. Ice maker filled and cycled properly. Please allow 24 hrs for ice production. ; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Killingly, CT 06239
Amanda R.
Job Details:
10/17/2024
"Led in ff section flickers needs to be replaced ; rqstng P&A on 1 W11527432 (Led), dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kershaw, SC 29067
Jonathan J.
Job Details:
10/17/2024
Complaint dryer making a loud grinding noise. I found idler had come off bearing is defective. I replaced idler assembly tested operation. No additional issues found.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kershaw, SC 29067
Jonathan J.
Job Details:
10/17/2024
Complaint dryer making a loud grinding noise. I found idler had come off bearing is defective. I replaced idler assembly tested operation. No additional issues found.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/00
Near Heath Springs, SC 29058
Jonathan J.
Job Details:
10/17/2024
Complaint refrigerator is not cooling properly in the freezer or the fresh food section. Freezer is like a refrigerator. Fresh food section is warmer than expected is still somewhat cooling but barely. Compressor making loud noise when it turns on unit is having a sealed system issue our company does not service seal system issues with LG. Customer may need to contact Lg But will definitely need to contact their extended warranty
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/17/2024
Complaint dryer will not spin but is heating. I found drive motor will not spin unless given a push and even then it spins very very slowly I took dryer apart completely verified. Incoming voltage was correct verified idlers and police are all working properly. No belt issues I tried removing blower wheel will have to break blower wheel apart to remove motor. Ordering main control board as well due to F1 E1 error code.; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 W11526003 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/17/2024
Complaint oven keeps error out . I found main control board has failed F1e1 f1e0 f3e0 f1e1 I am ordering main control board and temperature sensor to repair.; ordrng 1 W11594224 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS2
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/17/2024
"Complaint not eating, making a loud buzzing noise. Magnatron has failed causing issue. I thought it was a diode replaced diode just to be on the safe side no change.; ordrng 1 W10754299 (Magnetron), used 1 W11256462 (DIODE UNIV) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE05
Near Charlotte, NC 28277
Jonathan J.
Job Details:
10/17/2024
"I replaced all previously ordered parts, tested operations no additional issues found with refrigerator today. Both evaporators producing full frost pattern upon departure. All fans and blowers are working properly. ; used 1 W10902214 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brooklyn, CT 06234
Amanda R.
Job Details:
10/17/2024
F9e1 F7e1 fae2 errors needs new sump assembly ; ordrng 1 W11460945 (Sump)
We serviced a
LG DISHWASHER
Model LDFN343LS
Near Sterling, CT 06377
Amanda R.
Job Details:
10/17/2024
It three are error code last week plugged unit in and it started normally let run thirty minutes couldnt duplicate issue
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001WW/AA
Near Griswold, CT 06351
Amanda R.
Job Details:
10/17/2024
Stops making ice randomly set temps at -2 in freezer and 37 in ff section cleaned condenser coils ; rqstng P&A on 1 DA97-07603B (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Mansfield, CT 06268
Amanda R.
Job Details:
10/17/2024
The left door hinge broken replaced hinge operation normal ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, CT 06095
Chuck M.
Job Details:
10/17/2024
"Replaced Gear Case, Cam, Belt, Hub and wash plate. Tested and washer checked ok. ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ6
Near Windsor, CT 06095
Chuck M.
Job Details:
10/17/2024
Customer complaint is that oven was smoking and burners would not ignite. Burner heads needed to be flush and oven smoke is burn off smoke. Range checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Windsor, CT 06095
Chuck M.
Job Details:
10/17/2024
Customer complaint is that dispenser is not dispensing ice. Found auger coupler broken. Ordered auger coupler. ; ordrng 1 WP2220458 (coupling)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
10/17/2024
Customers complaint is washer still banging and damaged the front due to it hitting the counter top in front. The washer was wobbly again. Adjusted legs so washer level and had customer out in a load of towels. Got them wet and spun them out and all checks ok. Recommend customer wash like items to ensure a more balanced load. Customer not happy with scratch/dent explained that cosmetic damage not covered. Recommend referring back to the dealer they bought it from to see if they will exchange. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/17/2024
Installed new motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/17/2024
"Washer not spinning out. Found worn hub and shaft in gear case worn. Needs new hub and gear case. Left hub with customer. ; ordrng 1 W11454738 (Gearcase), used 1 W10324651 (HUB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/17/2024
Installed new cooktop. All checks ok. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Manchester, CT 06040
Jeremy B.
Job Details:
10/17/2024
Wash moot not coming on. At beginning of cycle the drain pump runs then complete light blinks. Needs new motor sump assy. Quoted customer. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near South Windsor, CT 06074
Chuck M.
Job Details:
10/17/2024
Customer complaint is that ice maker stopped making ice. Found ice maker fan noisy and has a rattling sound. Ran test 56 and got error code E5 ice maker thermistor bad. Ordered Ice Box Fan and Ice Maker. ; ordrng 1 W10846539 (Ice Box Fan) and 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ellington, CT 06029
Gary V.
Job Details:
10/17/2024
"Inspected and found wire harness to the wash pump broken, will submit estimate for parts needed to be repaired and call for return date; rqstng P&A on 1 W11227372 (Harness) and 1 W11025157 (Wash pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507EWH01
Near Ellington, CT 06029
Gary V.
Job Details:
10/17/2024
"Inspected and found multiple problems main control board no longer defrosting unit, fresh food evaporator fan motor broken, and freezer module broken, will submit estimate and call. Customer will have unit thawed out for return trip. ; rqstng P&A on 1 W10843055 (Main aci) and 1 W11033168 (Ff fan motor) and 1 W11683243 (Freezer module)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Windsor Locks, CT 06096
Gary V.
Job Details:
10/17/2024
Installed parts listed and ran through auto test unit now working properly.; dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Windsor Locks, CT 06096
Gary V.
Job Details:
10/17/2024
Inspected and found floor previously damaged and had damage waivers signed . icemaker not cycling. Also found terminal to inlet valve loose tightened and replaced icemaker cycle tested fine please allow 24 to 48 hours for ice production. ; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Enfield, CT 06082
Gary V.
Job Details:
10/17/2024
Installed parts listed and tested fine.
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Farmington, CT 06085
Ruben C.
Job Details:
10/17/2024
Checked unit could not duplicate any abnormal sound from unit cust is getting hammering from house valve and getting a squeale from house valve advised cust to close off valve a little informed of use of unit
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, NC 28052
Ryan S.
Job Details:
10/17/2024
"Returned to install parts ordered by previous Tech installed new hinges , bearing age damper. Verified lid closing properly now. Showed customer had her close lid."
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Prospect, CT 06712
Jimmy R.
Job Details:
10/17/2024
"Checked over dryer and found lint screen not setting in fully causing clothing to grab it and twist, removed lint screen and found housing not sitting properly and lint build up in bottom on it. Removed housing and found screen hitting flap and lint cleaned and reinstalled housing checked filter and unit is now sitting proper and all operations are working to specs"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Attleboro, MA 02703
Aimee Z.
Job Details:
10/17/2024
"Found right door gasket , also ran test 22 damper is stuck open; rqstng P&A on 1 5303918903 (Cover w damper) and 1 241778307 (Gasket)"
We serviced a
WHIIRLPOOL DRYER
Model WED4900XW0
Near Plainville, MA 02762
Aimee Z.
Job Details:
10/17/2024
"Found the door switch broken, replaced and tested complete; used 1 WPW10569603 (Door switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Springfield, MA 01109
Mike K.
Job Details:
10/17/2024
"Unit is under 1yr wp warranty per service bench. Cs believes it is not getting enough to water. No errors in history, completed diagnostic (test 12) fine. Each valve running. All functions testing properly.Tested with a load of towels and water level was sufficient for load when set for towels. ; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Springfield, MA 01109
Mike K.
Job Details:
10/17/2024
"Bad tub, JM is Reordering outer tub.; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Gastonia, NC 28052
Ryan S.
Job Details:
10/17/2024
"Customer complained washer not finishing cycle, found drain pump intermittently working. Verified proper operation after installation of new pump. Also found cold water valve leaking at customer valve on the home. Informed customer they will need to get plumber to replace cold water valve on home not machine. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Enfield, CT 06082
Gary V.
Job Details:
10/17/2024
"Techline sr#774030687. Verified compressor seized with Techline, unit needs entire base assy replaced. Needs 2 techs and 2 hours on return. Will submit estimate.; rqstng P&A on 1 W11095574 (Base), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVWC400VW0
Near Enfield, CT 06082
Gary V.
Job Details:
10/17/2024
"Inspected and found broken lid lock, will order and return tomorrow ; ordrng 1 WP8318084 (Lid switch)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
10/16/2024
Oven keeps giving F1E1(internal control failure) inspected control and found a burn mark needs new control. ; ordrng 1 W11100513 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED5630HW0
Near Berlin, CT 06037
Jimmy R.
Job Details:
10/16/2024
"Ran unit and found when tumbling unit would make a loud vibration shaking the entire machine. Checked for vibration and found blower wheel out of round due to full of lint, cleaned out unit and lubed all rollers and idler advised customer on using a pvc vent for part of the venting this will create static and block vent quicker unit must be cleaned more often. Let unit run and all operations now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Southington, CT 06479
Jimmy R.
Job Details:
10/16/2024
"Removed old compressor and brazed in new replaced lines,filter drier and coupler filled with r600 and unit is now frosting up on evaporator and all operations working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Belchertown, MA 01007
Chris B.
Job Details:
10/16/2024
"Replaced all parts but found harness wire failure on the drain and rotor wire lines. Will order new main harness wire.; rqstng P&A on 1 W11568984 (Main Harness Wire), dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW , states that autho needed"
We serviced a
JENN-AIR RANGE
Model JMC2427DS01
Near Newington, CT 06111
Chuck M.
Job Details:
10/16/2024
Replaced UI panel and tested. Microwave checked ok.
We serviced a
GENERAL ELECTRIC DRYER
Model DBVH520EJ2WW
Near Belchertown, MA 01007
Chris B.
Job Details:
10/16/2024
Complaint that the dryer is not turning on. Found broken belt. Quoted parts and labor. Replaced belt and unit running normal and great heat present. Used TS #13729700. Customer has coupon of $20.00. 1yr warranty on parts and labor. ; used 1 137292700 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belmont, NC 28012
Ryan S.
Job Details:
10/16/2024
"Customer complained unit would not start, but lights would come on. ran service mode. No error code stored ran service diagnostics all functions, working, ran quick wash unit started field, and started washing. Customer was elderly woman had her to show me what she was doing and was not unit properly showed her proper starting procedures and how if the light is blinking the unit is not running if the light is solid the unit is running if she opens the lid the unit will pause until she starts it again. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Suffield, CT 06093
Gary V.
Job Details:
10/16/2024
"Inspected and found ice maker not cycling properly, replaced with new ice maker and cycled and filled with water. Please allow 24-48 hours for ice production. Also lowered freezer temp.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Suffield, CT 06078
Gary V.
Job Details:
10/16/2024
"Inspected and found cold side inlet valve terminal loose and tightened and adjusted, cycled thru auto test and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Enfield, CT 06082
Gary V.
Job Details:
10/16/2024
Installed new led module and tested fine.
We serviced a
LG WASHER
Model WM3600HVA/01
Near Union, CT 06076
Gary V.
Job Details:
10/16/2024
"Inspected and found customer had another company replace door boot because it was torn and didnt swap over drain tube, causing leak and flood, informed customer and he said he will resolve the problem."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Newington, CT 06111
Chuck M.
Job Details:
10/16/2024
Replaced UI and install foam seal on freezer door liner per AFL video. Water/Ice icon on UI remains on after time out. Called techline and was told it is normal and by design. Sent pics of freezer door seal as well. Same SR# used.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Newington, CT 06111
Chuck M.
Job Details:
10/16/2024
Customer complaint is that ice maker stopped making ice. Filter checked ok. Ran ice maker test 120. Ice maker cycled and displayed bf ice bin full. Ice bin was full and ice was clumpy. Discarded ice. Customer was unaware of how to access ice bin and remove container. Advised customer to allow time for ice production.
We serviced a
WHIRLPOOL WALL OVEN
Model WOSA2EC0HN00
Near York, SC 29745
Mitch H.
Job Details:
10/16/2024
"Model/Serial tag missing on oven. Checked entitlement and registration matches information and owner. Confirmed problem. Control not responding to any inputs, will not enter diagnostics. Requesting P&A for console and control. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11428592 (Console) and 1 W11261165 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, NC 28056
Ryan S.
Job Details:
10/16/2024
"Customer complained unit not heating . Found Element open short and thermal cut off open short. Replaced both from ts. Verified unit now heating and heater cycling on and off when prompt. ; used 1 279838 (ELEMENT), and 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WGG745S0FS05
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/16/2024
"Our replaced all previously ordered parts, tested operations. No additional issues found left all original parts with customer. both oven preheated at 350? with no issues. Cooktop is igniting properly all burners.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR FLAT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Granite Quarry, NC 28146
Jenn F.
Job Details:
10/16/2024
Replaced the evap cover and thermistor. Defrosted coil. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
10/16/2024
"Customer received new door however is doesnt seem to be fingerprint resistant like her old door. Finger prints go away on old door but remain on new door. ; ordrng 1 W10916047 (Fresh food door) and 1 LW10916048 (Freezer door) and 1 W11178521 (Name badge), O-SMS tckt"
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
10/16/2024
Customers complaint is end of signal tone not working. Started a normal cycle and met it finish and end of signal tone sounded. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SG/AA
Near Westfield, MA 01085
Mike K.
Job Details:
10/16/2024
"Unit not cooling properly, rf room temp, fr around 20. Compressor is running, condenser fan running, but not evap fan. Full frost pattern. Evap fan measuring 35k ohm and 130kohm. On the black and red to neutral. Able to prop magnet to bypass fr door sensor. I am not reading voltage to fan motor.Quoting for main control/evap cover assy and labor. Denied. Collected service call only."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFD
Near Westfield, MA 01085
Mike K.
Job Details:
10/16/2024
Icemaker/box/seals. Steamed drain and ice build up; dspstn on spec-tagged invntry: 1 243297613 ICE MAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Fort Mill, SC 29715
Mitch H.
Job Details:
10/16/2024
Found freezer defrost drain clogged and frozen over. Removed shelves and evaporator cover. Cleared and removed all ice buildup. Unclogged drain and ensured it was flowing correctly. Drain now operating properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Coventry, CT 06238
Amanda R.
Job Details:
10/16/2024
"Unit is still having same issue has not started or stopped during cycle four times since I replaced controls ordering motor ; rqstng P&A on 1 5304519906 (Wash motor), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2242VEW01
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/16/2024
Our replace condenser fan motor and blade tested up operations. Everythings working fine customer stated since behind the refrigerator last visit Refrigerator has been making tons of ice and cooling properly with no issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Baxter Village, SC 29708
Mitch H.
Job Details:
10/16/2024
"Dishwasher was sitting in entrance way, not installed in home. Removed and replaced outer dishwasher door. Door operating properly."
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Milford, MA 01757
Aimee Z.
Job Details:
10/16/2024
Installed harness and control with harnessNow have a 92 error Spoke Randy 120 to inverta Also have voltage to mtrWont spin or moved.Have old control and latch with me; O-emld tckt
We serviced a
BOSCH RANGE
Model HDI7282U/06
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/16/2024
Found element good has continuity and 30 resPre heated 350 took temp readings CelsiusFound temp pre closeCust going to decide if wants oven sensorExplained have one weekIts 10 and above years old
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Norton, MA 02766
Aimee Z.
Job Details:
10/16/2024
"Installed belt,drain pump, pulley, clutch and shifter.Tested spin complete; dspstn on spec-tagged invntry: 1 WH01X27538 BELT and 1 WH23X28418 PUMP DRAIN"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mansfield, CT 06268
Amanda R.
Job Details:
10/16/2024
Unit fills and drain wash motor not coming on unit unit us leaking from motor customer needs to make unit accessible for repair ; ordrng 1 W11613479 (Sump)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMNFFS
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
In first year warranty
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
Complaint rinsed multiple times customer had setting on max with extra rinse and fabric softer put it on auto with no extra rinse started quick cycle advancing normally
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
Complaint taking longer to dry went over load size and how sens
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Vernon, CT 06066
Amanda R.
Job Details:
10/16/2024
Replaced lid all parts tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near South Windsor, CT 06074
Ruben C.
Job Details:
10/16/2024
Checked unit found harness on drain pump was not seated correctly cuasing drain to stop functioning reseated harness tested operation normal ran diagnostics normal washing and draining normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Amanda R.
Job Details:
10/16/2024
"Blue wire going to drain pump broken replaced wire harness drained water throwing a pressure sensor fault keeps draining needs new control ; rqstng P&A on 1 W11513246 (Control), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near East Hartford, CT 06108
Chuck M.
Job Details:
10/16/2024
"Customer complaint is that washer makes a noise during spin cycle. Ran manual test cycle and found basket is out of round and gear case is noisy during agitate and spin. Ordered gear case, basket, and cam. ; ordrng 1 W11454741 (Gear Case) and 1 W10721967 (drive pulley) and 1 W10554251 (spin basket)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SR/AA
Near East Hartford, CT 06108
Chuck M.
Job Details:
10/16/2024
Customer complaint is that ice maker was only making a few cubes a time. Dispenser was also dripping water when dispensing ice. Inspected and found a small sheet of ice underneath ice container. Cleared ice. Found container half full. Checked filter and it needs to be replaced. Reset ice maker and it cycled. Allow time for ice production. ; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE