We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dallas, NC 28034
Ryan S.
Job Details:
08/29/2024
"Customers complained unit lid lock broken. Confirmed complaint, found lid lock wont function in service diagnostics. Replaced from ts. Verified proper operation after install in service diagnostics. All other functions working also, ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Salisbury, NC 28147
Jenn F.
Job Details:
08/29/2024
"Complaint unit used to only make noise counter clockwise, now it is making noise in both directions only in agitation. Ran diagnostics, no stored error codes. In diagnostic testing the unit made a loud squeal in agitate and then motor just hummed. Found the Sheild is damaged, belt fell off and the pulley was loose. Noticed the gearcase starting to leak. Will need new gearcase, agitator and cam. ; rqstng P&A on 1 W11656227 (Agotator) and 1 W11636596 (Filter) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11409708 (Sheild) and 1 Xtratime (Xtra time)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Hartford, CT 06119
Jeremy B.
Job Details:
08/29/2024
Control panel not responding properly and not draining . UI is shorted out. Needs new the drain pump works but overheats and stops needs new pump. ; rqstng P&A on 1 W11460908 (Panel) and 1 W11460962 (UI) and 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
08/29/2024
Water filter housing leaking by needs new housing. ; ordrng 1 WPW10394053 (Water filter housing)
We serviced a
GE RANGE
Model JB860SJ5SS
Near Woodstock, CT 06281
Amanda R.
Job Details:
08/29/2024
Complaint burnt food cooking on front left burner replaced infinite switch
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
08/29/2024
Installed all new parts and door and ice bucket pulling in and out properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Fort Mill, SC 29715
Mitch H.
Job Details:
08/29/2024
Checked and found freezer door not closing properly on right side. Slide not moving correctly. Ordering new door slides and rails. Checked part availability and scheduled return for 9/5 AM ; ordrng 1 WPW10284684 (Left hand slide) and 1 WPW10284685 (Right hand slide) and 1 W11658402 (Rail)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fort Mill, SC 29707
Mitch H.
Job Details:
08/29/2024
"Checked and found dishwasher leaking from small hole in tub near front under screen. Would need new tub, would also recommend replacement of pump/motor. Requesting P&A for tub, pump/motor, and additional time. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11409866 (Tub) and 1 W11483553 (Seal) and 1 W11460945 (Pump/motor) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Mill, SC 29707
Mitch H.
Job Details:
08/29/2024
"Tested and ran diagnostics. Found multiple error codes. F1E1 main control, F9 E1 long drain, and F3E1 pressure system error. Requesting P&A for control and harness. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11603810 (Control) and 1 W11652038 (Harness)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
08/29/2024
Dishwasher keeps beeping. The panel willPower in by its self and beep needs new panel. ; rqstng P&A on 1 W11302461 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Mooresville, NC 28115
Jenn F.
Job Details:
08/29/2024
"Complaint the left side grate is broken. Called techline SR7739814506 per techline advised to replace the grate, functional issue. Customer has a pending order for the grate with whirlpool, was just waiting on service to verify damage to the grate. Customer called whirlpool to have part sent to them. Grate kit W11252165"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near West Springfield, MA 01089
Mike K.
Job Details:
08/29/2024
"Complaint of taking too long to dry, verified unit is heating/tumbling fine. Good airflow at inline vent filter box. That would leave air flow out rest of venting, looks like it might goto roof.Suggest hvac companies for possible vent cleaning, but do not have any direct contacts to give."
We serviced a
KITCHENAID DISHWAHER
Model KDTE204EPA0
Near Westfield, MA 01085
Mike K.
Job Details:
08/29/2024
Replaced sump assy and unit tested fine. Ran through diagnostic cycle and completed fine. Heater operation verified.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Mooresville, NC 28117
Jenn F.
Job Details:
08/29/2024
Unit will only start to cool after put into diagnostics. Within a few hours will stop. Fan not running on arrival Put into test 57 fan runs fine. After taking it out of test the fan continues to keep running. Called whirlpool techline. Sr# 7739813562 recommend to replace the ui control board. Order part. ; ordrng 1 W11574767 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Mooresville, NC 28117
Jenn F.
Job Details:
08/29/2024
Freezer leds and top leds are out. Called techline Sr# 7739812023 was advised to replace the freezer LED. When replacing the freezer LED with the old single kit the connector fell out of the cavity. Unable to connect light up. Called techline back unit not repairable. Customer to reach out to their warranty or JennAir
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
08/29/2024
Installed new leds and damper all checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW09
Near Davidson, NC 28036
Jenn F.
Job Details:
08/29/2024
Complaint the unit will randomly start rattling. Secured and adjusted the tubing in the back by the compressor. Noise is gone. Unit tested ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Kannapolis, NC 28081
Jenn F.
Job Details:
08/29/2024
Complaint lid strike broken in the lock. Replaced the strike. Removed the broken piece from the lock. Tested ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Kannapolis, NC 28083
Jenn F.
Job Details:
08/29/2024
Complaint the u it does not start and just keeps flashing. Found F9E1 drain fault. Checked at the board to the drain pump open circuit. Found broken wire in the harness. Replaced the harness. Calibrated the control. Tested ok. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Belmont, NC 28012
Ryan S.
Job Details:
08/29/2024
Customers complained unit cuts off with minutes left. And drum keeps spinning after door is opened. Found door switch bad. Ran service dish no issues or error codes present. Ordering door switch. Scheduled return call for 9-6-24; ordrng 1 W11551763 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model MVW4505Mw1
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/29/2024
"Customer complain unit will not drain found broken harness to drain pump and broken drain pump. Replaced drain pump and harness from truckstop. Unit now draining verified proper operation.; used 1 W11399437 (DRAIN PUMP), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Columbia, CT 06237
Jeremy B.
Job Details:
08/29/2024
Freezer door rails are worn and ball bearings falling out needs both left and right side rail quoted customer and applied previous money received.
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRB00
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/29/2024
"Found the freezer full of frost tested tsat good and fan. Ran for defrost didnt come on Tested element good Need jazz board and defrost termAlready installed control waiting on the harness; ordrng 1 W11260592 (Defrost term and harness), used 1 WPW10503278 (Control) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/29/2024
Wrong parts ordered needs the water fall spray arm.Didnt install part wouldnt fixCalled office was told to send back and put through P and A; rqstng P&A on 1 DD97-00501E (Waterfall spray arm)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Union, CT 06076
Gary V.
Job Details:
08/29/2024
"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC and 1 W11643701 HARNESS LOWER"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Somers, CT 06071
Gary V.
Job Details:
08/29/2024
"Inspected and found F6e3 fault, main acu communication, will submit estimate and call.; rqstng P&A on 1 W11624943 (Main acu)"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Enfield, CT 06082
Gary V.
Job Details:
08/29/2024
"Arrived and found model/serial didnt match info in service contract and customer has a hot point washer. Office said to cancel, and inform customer to correct the misinformation with contract company."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Monroe, NC 28110
Jonathan J.
Job Details:
08/29/2024
"Complaint heavy Frost building up on right hand side rail, light switch not turning on frozen over I found complaints true I suspect customer having issues closing door properly as right hand side rail keeps hanging up, not allowing door to close fully when soft closed. If you slam the door door close all the way. But must slam.; ordrng 2 W11658402 (Slides)s and 1 WPW10330993 (Bracket) and 1 WPW10330991 (Bracket) and 1 Rivetgun (Rivet gun)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Wolcott, CT 06716
Jimmy R.
Job Details:
08/29/2024
Installed all new parts and heated door gaskets to seal tested cooling and unit is now working to factory specs ; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
SAMSUNG DISHWASHER
Model DW80R506OUS/AA00
Near Southington, CT 06489
Jimmy R.
Job Details:
08/29/2024
Installed new sump&motor plus gasket ran unit thew a wash cycle and checked all connections and operations found unit now washing and working to specs
We serviced a
GE DISHWASHER
Model n/a
Near Springfield, MA 01107
Chris B.
Job Details:
08/29/2024
Complaint that the dishwasher is not cycling. Found heavy rodent infestation. Collected trip fee.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Springfield, MA 01109
Chris B.
Job Details:
08/29/2024
Complaint that the unit caught on fire in the oven side. Found bake element failed and harness wire burnt at the terminal ends to the connection at the bake element. Called Safety Department for updates SR#7739795631. Mentioned to the customer that the range cannot be use in the meantime til problem will be repaired. No fire damages present and no evidence of any damage to the home. Quoted parts and labor. Customer said that they should have extended warranty and they will verify before fixing it. No trip charge collected by Safety Call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Springfield, MA 01118
Chris B.
Job Details:
08/29/2024
Complaint that the dishwasher is leaking and wont finish a cycle. Found leaking at the sump pump and got to the connections. Control board acting up not running diagnostics as it should. Will order parts for approval. ; rqstng P&A on 1 W11306302 (Control Board) and 1 W11665769 (Wash Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Springfield, MA 01118
Chris B.
Job Details:
08/29/2024
At arrival found new door in great shape. Replace door and heated up the gasket to set memory for a proper seal. Freezer sealing great and mentioned to the customer to keep door closed for an hour or so as gasket holds its place.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS0
Near Springfield, MA 01118
Chris B.
Job Details:
08/29/2024
Complaint that the dishwasher is not cycling correctly. Ran diagnostic cycle and all working normal. No issues found.
We serviced a
SAMSUNG WASHER
Model WA50R5200A/US
Near Springfield, MA 01104
Chris B.
Job Details:
08/29/2024
"Complaint that it didnt wash the clothes and stopped. At arrival found dial set to clean wash but had clothes in it. Ran all diagnostics cycles and water valves, agitation, drain and spin working properly. Found error code ub seems that the unbalanced was due to clothes in the washer when running clean cycle. No issues found with the unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Thompson, CT 06262
Amanda R.
Job Details:
08/29/2024
Replaced compressor and added up filter dryer vacuumed system down recharged with 5.25oz r134a set temps at recommended ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27ESSM1WW
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
08/29/2024
Installed new motor and belt with shifter tested spin completeAdvised customer to stop overloading the washer .
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Plainville, MA 02762
Aimee Z.
Job Details:
08/29/2024
"Installed new, user interface and tested complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Putnam, CT 06260
Amanda R.
Job Details:
08/29/2024
Replaced control and Ui
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Killingly, CT 06239
Amanda R.
Job Details:
08/29/2024
Randomly while using oven the oven will shut itself off clock is still in display but oven cancels it self and no other buttons will work says error keypad shorted ; rqstng P&A on 1 5304516862 (Control) and 1 5304526193 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Brooklyn, CT 06234
Amanda R.
Job Details:
08/29/2024
Customer canceled at door
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC
Near Plainfield, CT 06374
Amanda R.
Job Details:
08/29/2024
Leaking oil from gear case has been for about year quoted
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Windham, CT 06226
Amanda R.
Job Details:
08/29/2024
Terminal wire harness and power cord burnt needs new wire harness ; ordrng 1 W11529071 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Columbia, CT 06237
Jeremy B.
Job Details:
08/29/2024
Installed new parts then ran self test then started a normal cycle. All checks ok. ; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Meriden, CT 06450
Jimmy R.
Job Details:
08/29/2024
Ran unit and checked for errors found F8e1 long fill ran unit and found machine would not fill with cold water causing unit to shut down and stop the cycle. Checked inlet valves and found cold water valve not letting any water in found harness connection at valve pulled from connector causing no cold water. Crimped line and reconnected to make a tight fit ran washer and unit is filling and working to specs.
We serviced a
MAYTAG REFRIGERATOR
Model WRS325SDHZ12
Near Prospect, CT 06712
Jimmy R.
Job Details:
08/29/2024
"Checked over unit and found customer having issue with ice, door not sealing, missing bins, missing cup under dispenser and doors not aligned. Gave customer Ed on all shelf parts and tray advised on how to shut off ice maker and use, advised how the book has every model in it some things this unit will not have. Adjusted doors so they are level checked cooling and all operations are working to factory specs ; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Bristol, CT 06010
Ruben C.
Job Details:
08/29/2024
Replaced motor sump and control tested operation normal ran cycle normal started washing and draining normally
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Litchfield, CT 06759
Ruben C.
Job Details:
08/29/2024
Checked unit found pressure switch getting voltage getting suds error code also found bellows torn gave cust estimate for bellows switch and hose informed cust has 7 days
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Canton, CT 06019
Ruben C.
Job Details:
08/29/2024
Checked unit found ignitor getting 110 but open no glow ordering ignitor; ordrng 1 279311 (Ignitor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Bloomfield, CT 06002
Ruben C.
Job Details:
08/29/2024
"Replaced ice maker ,auger, compartment and clip tested operation normal will take 24 hours for full ice production"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near West Hartford, CT 06117
Ruben C.
Job Details:
08/29/2024
Sr7739811420 checked unit found unit has been damaged by installer water valve is broken and holes were done on the sides not meant for side mount also installer took off model tag and gave to cust cust has to go back to Home Depot per trade partner
We serviced a
WHIIRLPOOL WASHER
Model WFW90HE
Near Avon, CT 06001
Ruben C.
Job Details:
08/29/2024
"Cust does not have readable model cust did inform of this , service should not have been made cancelled service"
We serviced a
SUB-ZERO REFRIGERATOR
Model 424G/02
Near Sharon, MA 02067
Aimee Z.
Job Details:
08/29/2024
"Cust stated shut off no display or cooling .The display is working and now cooling Also clean coils complete blockage at coils .Needs new gasket and fan inside ; rqstng P&A on 1 3211950 (Door gasket) and 1 4220801 (Fan mtr complete), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Waterbury, CT 06705
Jimmy R.
Job Details:
08/29/2024
"Checked over unit and found doors not even and moisture building on outside of gaskets. Checked door issue and found fridge door up higher then freezer adjusted door to level out and advised customer unit is very tight on the bottom against trim this is pushing on door and needs to be addressed, checked sealing and unit is now sealing good once trim is addressed on fridge side it will open better and close better. Checked freezer and found ice built up in dispenser due to clogged this was letting in warm air from shoot, removed ice and advised to dump cubes if not used all the time so they dont stick and clog up. Fridge is now sealing and operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waterbury, CT 06708
Jimmy R.
Job Details:
08/29/2024
"Checked over unit and found both section not cooling and warm, removed evaporator cover and found no frost pattern inspected evaporator and found oil on bottom of tray tried to find leak in evaporator but could not find anything unit seems to be leaking from connection. unit will need new evaporator and compressor kit also coupler and die dryer. All parts tentative p/a ; ordrng 1 W10836706 (Evaporator) and 1 W11506635 (Coupler) and 1 W10843121 (Die dryer)"
We serviced a
JEN-AIR RANGE
Model JES9900BAB19
Near Westfield, MA 01085
Mike K.
Job Details:
08/29/2024
"No serial tag at found. Down draft slide in oven. Rf burner not working, voltage to it, tested with new switch and same, bad element.Quoted for element/labor. Accepted. Replaced element and testing fine. All other functions tested and working."
We serviced a
MAYTAG M/W OTR
Model MMV4205DS3
Near Westfield, MA 01085
Mike K.
Job Details:
08/29/2024
"Unit has been turning itself on/heating. Unplugged on arrival. When plugged in and with door shut, fans turn on, but registering as door open. Unit will need a new control and interlock.Unit will need to be pulled down to repair. Quoted for parts/labor, service call is covered by authorization.Declined; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251"
We serviced a
LG REFRIGERATOR
Model LFC25760ST
Near Southampton, MA 01073
Mike K.
Job Details:
08/29/2024
"Removed new icemaker per office notes, returning to office with original bail arm"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Avon, CT 06001
Ruben C.
Job Details:
08/29/2024
Received panel damaged button panel is not glued to panel reordering panel sent back control to use on next trip; ordrng 1 W11625194 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Kannapolis, NC 28083
Jenn F.
Job Details:
08/29/2024
Complaint the door pops open when the freezer door is closed. Secured the gasket and sealed the fridge cavity to the liner. Tested okay. ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gastonia, NC 28052
Ryan S.
Job Details:
08/29/2024
"Returned to install new compressor, installed compressor and all parts with it. Pulled vacuum 20min. Steady no leaks. Charged 53g r600. Verified proper frost pattern. Informed customer to give 24hr for cool. 48for ice."
We serviced a
GE RANGE
Model PGS908SEM1SS
Near Fort Mill, SC 29707
Mitch H.
Job Details:
08/29/2024
"Tested oven, found glow igniter not working properly. Tested broil, no issues. All surface burners operating properly. Quoted customer for repair. Customer approved. Ordering igniter. Advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 WB13T10045 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Indian Land, SC 29707
Mitch H.
Job Details:
08/29/2024
"Tested and ran washer, no leaks found. Customer said that problem happened earlier in week but did not happen when she ran 2 loads yesterday. Unable to duplicate complaint. Advised customer that I suspect bellows. Quoted customer for replacing bellows and saved estimate. Customer declined repair at this time. Collected for service call on ck#642"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Matthews, NC 28104
Jonathan J.
Job Details:
08/29/2024
Complaint noise. Scraping intermittent. I found noise is caused by sand on gaskets scraping customer declined me cleaning gaskets. They cleaned I just took apart
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/29/2024
"Complaints washing machine randomly displayed numbers 3,2,1 and then tries to power itself off over and over again in the middle of a cycle is very random in nature. But continuous to run a cycle till the end I found F2e1 error code and f6e3 in diagnostics fault history only code. Technical Service Pointer #: W11436352Action Required: MandatoryRelease Date: April, 2020 I am ordering main control and use your interface to.; ordrng 1 W11319991 (Ui) and 1 W11322903 (Control), dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN1RS
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/29/2024
"Replaced all previously ordered parts, tested operations no further issues found with dryer at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near York, SC 29745
Mitch H.
Job Details:
08/29/2024
"Disassembled Refrigerator compartment. Melted and cleared all ice buildup from evaporator. Removed and replaced damper and fan assembly. Reassembled, tested and ran diagnostics. All components and functions now operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near York, SC 29745
Mitch H.
Job Details:
08/29/2024
"Checked entitlement, shows unit registered and under warranty through 8/29/24. Checked and tested dishwasher, all operating properly. No error codes. Dishwasher drains correctly. Customer not using rinse aid. Advised customer that rinse aid is needed for proper drying. Dishwasher operating as designed."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Easthampton, MA 01027
Mike K.
Job Details:
08/29/2024
"Complaint of loud noise during operation, squealing. Could not replicate. Had a different repair service out multiple times for same issue. Looks like supports were replaced and idler greased, but hard to tell what was done. Approached as first time repair. By cs description of sound quoted for dryer kit. Appraised. Replaced supports, idler and belt (old belt did have some cracks and idler was a bit stiff in turning. Cleaned all posts and added a little silicone grease to each. Running smooth after repair. Cs to monitor.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bristol, CT 06010
Ruben C.
Job Details:
08/29/2024
Replaced drain hose tested operation normal ran drain normal no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV10
Near Bristol, CT 06010
Ruben C.
Job Details:
08/29/2024
Checked unit found getting air thru freezer track sticks on left side ordering glides and gasket; ordrng 1 W11658402 (Glides) and 1 W10443320 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Enfield, CT 06082
Gary V.
Job Details:
08/29/2024
"Inspected and found belt and rollers worn out, replaced with repair kit and cycled, tested fine.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLOOL REFRIGERATOR
Model WRT8G3EWZ
Near Enfield, CT 06082
Mike K.
Job Details:
08/29/2024
"Unit not freezing well. Evap fan/compressor running.Found condenser fan running also. frost build up on first couple inches of evaporator instead of full evaporator, sealed system issue. Quoted for compressor/evaporator/drier and labor. Left message with landlord.Notes say BK will handle billing. Saved estimate ; ordrng 1 5304507765 (Compressor) and 1 5303918492 (Evaporator) and 1 5303305677 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KBS02
Near Granby, CT 06035
Gary V.
Job Details:
08/29/2024
"Installed auger motor and cycled, tested fine, didnt need board at this time.; dspstn on spec-tagged invntry: 1 W10822606 AUGER MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Suffield, CT 06093
Gary V.
Job Details:
08/29/2024
Install gear case and basket ran auto test and tested fine.; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Longmeadow, MA 01106
Gary V.
Job Details:
08/29/2024
"Installed new compressor and attempted vacuum and leak check , but when charging system there was a loud pop noise that came from compressor internally, and compressor failed, need to order another compressor and call for return day.; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Coupler access port), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Ellington, CT 06029
Amanda R.
Job Details:
08/28/2024
"Replaced the 5/16 tubing the other line coming from water filter housing cracked tried using 1/4 connector to fix line but still leaking because its cracked right where it enters cabinet need to order new water line it comes with the water reservoir no additional charges ; ordrng 1 W10801011 (Tube), dspstn on spec-tagged invntry: 1 WPW10279882 TUBE-WATER and 1 WPW10279884 TUBE-WATER"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Stafford, CT 06076
Amanda R.
Job Details:
08/28/2024
Replaced compressor and control put bottle of water in freezer set temps at recommended need to wait 24 hours before putting food in it ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
08/28/2024
"Washer making clicking noise and vibrating. Found worn belt and actuator clicking and suspension bouncy. Replaced actuator and belt needs suspension. ; ordrng 1 W10780045 (Suspension), used 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLOOL WASHER
Model CAE2745FQ1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
08/28/2024
"Washer still not spinning out. Ran self test and before it started to spin the lid lock flashed and did nothing. Inspected underneath and found black wire at actuator pulling out of connector. Tried pushing back in but keep giving f3E1, f7e1, needs new harness, control, and actuator. ; ordrng 1 W11376227 (Harness) and 1 W11212745 (Actuator) and 1 W11188527 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
08/28/2024
Customers complaint is washer not drawing and has a moldy smell. Fan diagnostics found no error codes ran self test then drain and spin. All checks ok. Recommend customer use clean cycle every 30 washes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near Middletown, CT 06457
Jeremy B.
Job Details:
08/28/2024
Dishwasher not draining. Tested and it is draining but wash motor it coming on. Replaced and tested all checks ok. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Middlefield, CT 06455
Jeremy B.
Job Details:
08/28/2024
Installed new shocks and ran test 12 all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Enfield, CT 06082
Gary V.
Job Details:
08/28/2024
"Inspected and found no ice or water, customer recently replaced filter and no water is getting thru filter, customer will replace filter again and call if any problems.; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"
We serviced a
GE DRYER
Model GTDX180GD0WW
Near Norton, MA 02766
Aimee Z.
Job Details:
08/28/2024
Installed new door switch complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Longmeadow, MA 01028
Gary V.
Job Details:
08/28/2024
"Techline #7739800602. Inspected and found no ice again, found fill tube frozen, checked for voltage at terminal to heater and from main control, p3 red to neutral and no voltage coming from board, should be 120v. Heater ohmed at 4.75k which is good, ordering new control and will return.; ordrng 1 W11224256 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Matthews, NC 28105
Jenn F.
Job Details:
08/28/2024
Complaint food cooks uneven. The trim under the cooktop is bent. The door when closed does not sit even. Cook times take too long. Customer states the preheat is 15-20 minutes on 450. Replaced the broken door gasket. When replacing the door hinges found the inner door damaged. Will need inner door panel and trim. Called whirlpool techline to document concerns sr# 7739724148; ordrng 1 WP9761344 (Liner) and 1 W11502236 (Support)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Prospect, CT 06712
Jimmy R.
Job Details:
08/28/2024
"Checked over washer and found water would leak from dispenser when running a long or extra rinse cycle, found dispenser not holding water and need updated part will order and return. Parts tentative p/a ; ordrng 1 W11437244 (Dispencer assembly), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Burlington, CT 06013
Ruben C.
Job Details:
08/28/2024
Replaced both valves tested operation normal getting water right away advised cust to give 24 hours for ice production; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tolland, CT 06084
Amanda R.
Job Details:
08/28/2024
Complaint on Saturday clothes came out soaking wet not sitting in standing water started a quick cycle with clothes came out normal
We serviced a
FRIGIDAIRE FREEZER
Model n/a
Near Somers, CT 06071
Gary V.
Job Details:
08/28/2024
Inspected and found unit with no model or serial tag and the unit is 40 years old and cannot be repaired.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Monroe, NC 28110
Jonathan J.
Job Details:
08/28/2024
Complaint wash machine will not operate everything lights up and it starts displaying error code I found complaint true I found cars belt had fallen off drive pulley causing issue to occur. Had to wait for customer to show up before I could service unit. No further issues found with washing machine at this time.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Hartford, CT 06106
Ruben C.
Job Details:
08/28/2024
Checked unit found broken water valves cuasing leak ordering valve assembly; ordrng 1 W11205048 (Valve assembly)
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Monroe, NC 28110
Jonathan J.
Job Details:
08/28/2024
Complaint temp button not working bin drawer falls open during spin cycle leaking water all over floor as well. I found complaint true found f2e1 Office to call customer when parts come in; rqstng P&A on 1 W11325572 (Hi white) and 1 W11524103 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Longmeadow, MA 01106
Gary V.
Job Details:
08/28/2024
"Installed new compressor and ran vacuum, didnt detect any leaks, recharged system and started cooling, please allow 24-48 hours for temps to stabilize.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Norfolk, MA 02056
Aimee Z.
Job Details:
08/28/2024
Found needs spin basket which is covered extended warranty.Also needs Gearcase top Gearcase spins broken .Cust buying new washer
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Suffield, CT 06078
Gary V.
Job Details:
08/28/2024
"Inspected and found main control board getting voltage, but not powering on, quoted, and he will call"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Granby, CT 06035
Gary V.
Job Details:
08/28/2024
"Arrived and found customer did not have dryer pulled out of the closet, and washer not accessible, Customer will pull dryer out of the closet to make the washer accessible and call the office for reschedule day; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fort Mill, SC 29715
Mitch H.
Job Details:
08/28/2024
"Removed and replaced control, UI, and dispenser. Reassembled, ran diagnostics cycle, confirmed and components and functions operating properly."