Service History 86 - Advantage Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 363.162291

Near Enfield, CT 06082

Gary V.

Job Details: 07/26/2023

"Inspected and found unit overloaded with suds, customer using too much detergent causing suds leak out the door, and informed them to not use so much detergent."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Enfield, CT 06082

Gary V.

Job Details: 07/26/2023

"Inspected and found broken ff door switch, replaced door switch and lites came back on, tested fine.; used 1 W11396033 (LIGHT SWITCH) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Somers, CT 06071

Gary V.

Job Details: 07/26/2023

"Inspected and found unit was spinning for over an hour, unit has stuck spin relay on main acu. Quoted and she will call. Also customer has some kind of plumbing problem and she going to have that looked at."

We serviced a

KITCHENAID MICROWAVE

Model KAW38AVM726

Near Denver, NC 28037

Mark C.

Job Details: 07/26/2023

Units control has all leds lit. Preformed hard reset no change. Removed control to find the main junction disconnected. Secured connection both oven and microwave work properly.

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Clover, SC 29710

Mitch H.

Job Details: 07/26/2023

Tested and found motor humming but not starting. If door switch is held and drum is spun by hand it will run. Ordering drive motor and blower wheel.; ordrng 1 W11094983 (Drive motor) and 1 WPW10349492 (Blower wheel)

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 07/26/2023

"Removed and replaced condenser fan motor. Reassembled, tested, allowed ice maker to go through start up, waited for compressor and fan to energize. All functions operating properly.; dspstn on spec-tagged invntry: 1 W10124096 CONDENSOR MOTOR KIT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Windsor Locks, CT 06096

Chuck M.

Job Details: 07/26/2023

Customer complaint is that dishwasher was not washing dishes and detergent was not dissolving. Ran diagnostics and found error codes F7e1 no heat. F6e1 float switch. Inspected and found wash motor was not running. Replaced wash; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Charlotte, NC 28214

Robert A.

Job Details: 07/26/2023

"Cx complaint that the unit constantly flashes a f8e4 error code and wont drain. I inspected the unit to confirm the complaint. I found the code saved (f8e4). I cleared the code and ran a service cycle. I checked the float switch, it was full of water. I seen no leaks during the service cycle, all components passed with no issues. I suggested to keep an eye out for anymore leaks and make sure no items are blocking the spray arms rotation to prevent intermittent leaks. The unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Charlotte, NC 28277

Jeff L.

Job Details: 07/26/2023

"Found washer cap bad and motor pulley bad also lid switch is not working intermittently so it needs to be replaced as well. Part #W11307244 part# W11283592 part# W11395618 will call customer when parts come in. Motor has 10 yrs warranty; ordrng 1 W11283592 (Motor), used 1 W11307244 (Lid switch), and 1 W11395618 (Capacitor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Springfield, MA 01103

Roger R.

Job Details: 07/26/2023

"Installed new base assembly due to not heating properly. Tested unit and compressor was running properly, unit tumbling well."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Leicester, MA 01611

Amanda R.

Job Details: 07/26/2023

"Replaced damper and perms gummed and siliconed areas off service pointer I broke left door switch when reinstalling shelfs ; ordrng 1 W11384469 (Light switch), dspstn on spec-tagged invntry: 1 212643 SEALER-GUM and 1 WP482338 FOOD GRADE ADHESIVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Woodstock, CT 06282

Amanda R.

Job Details: 07/26/2023

Replaced both ff section door gaskets been cooling good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFD2561HES

Near New Britain, CT 06052

Ruben C.

Job Details: 07/25/2023

Checked unit found evap motor turning very slow replaced evap motor tested normal; used 1 WPW10128551 (Evap fan motor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plainville, CT 06062

Ruben C.

Job Details: 07/25/2023

Replaced gearcase splutch basket and washplate Had to chisel out washplate. Tested operation normal; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Marshville, NC 28103

Jeff L.

Job Details: 07/25/2023

"Call this number before heading out 704-288-6395 (Jeff) making loud grinding noise the gearcase is bad has slung fluid all over down below . The unit is also not allowing hot water into unit solenoid is bad.Gonna replace the following parts to make it a good repair. Gearcase,clutch,wash-plate, water inlet valve. Will return aug 2nd pm; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Clutch assembly) and 1 WPW10215115 (Wash plate) and 1 W11038689 (Water valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS00

Near Matthews, NC 28104

Jeff L.

Job Details: 07/25/2023

"Icemaker had frozen water in the mold,however the ice maker will not cycle. Found gear head in module broke need to replace ice maker assembly for a good repair. Advised customer we would call when part comes in to schedule.Part#W11126009; ordrng 1 W11126009 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Stallings, NC 28104

Jeff L.

Job Details: 07/25/2023

Replaced evap fan motor and blade ran unit thru diagnostics and had no fault codes. All operations are normal working properly. Working properly at this time. Unit ran and checked ok(Call complete)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Matthews, NC 28104

Jeff L.

Job Details: 07/25/2023

Found reservoir froze up. Took hair dryer and defrost the reservoir and starting getting water thru door again. The reservoir sits on top of evaporator coil and its freezing up. Seen service bulletin where the fan and board need to be replaced. Part #W11608966 Part#W11620204 per bulletin the fan speed has been changed to accommodate for this problem. Office will call when parts come; ordrng 1 W11608966 (Evaporator fan motor) and 1 W11620204 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Lexington, NC 27295

Vincent O.

Job Details: 07/25/2023

Installed new auger motor and yoke. Tested and verified proper operation of dispenser. All functions check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Lexington, NC 27292

Vincent O.

Job Details: 07/25/2023

Found auger motor and yoke stripped causing ice to not dispense. Order and replace auger motor and yoke. ; ordrng 1 W11671282 (Motor) and 1 WP63052-2 (Yoke)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Charlotte, NC 28270

Jeff L.

Job Details: 07/25/2023

Whirlpool had another company out and they replaced dispenser assembly but the unit is still dripping water out of supply line on dispenser. Seems to be a small amount of pressure coming thru the line at all times. Customer has to wipe water out of floor daily. To make this a good repair Im ordering part #W11566768 and part#WPW101179146 will have to call customer when parts come in; ordrng 1 W11566768 (Reservoir) and 1 WPW10179146 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB04

Near Charlotte, NC 28211

Jeff L.

Job Details: 07/25/2023

Found compressor running and condenser fan running. Took evaporator cover off and evaporator had no frost pattern atEverything is normal except for cooling issue. I bubble checked all lines brazed from factory and found no leaks. It appears to be a leak inside the cabinet calling whirlpool tech line to give diagnosis and see what direction they want me to go. I spoke with (rob) at tech support and it was diagnosed with leak in cabinet. Unit is being changed out.SR# 7736934665(Call complete)

We serviced a

ADMIRAL WASHER

Model AAV7000AWW

Near East Hartford, CT 06118

Jeremy B.

Job Details: 07/25/2023

Washer not spinning out. Tested and found the transmission stripped out and basket not turning. Needs new transmission. Part NLA.

We serviced a

MAYTAG RANGE

Model MGR6772BDS

Near Walpole, MA 02081

Angel R.

Job Details: 07/25/2023

"Found bake igniter dead at lower oven, quoted customer. They are on fixed income so they will think about it and get back to us."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huntersville, NC 28078

Robert A.

Job Details: 07/25/2023

I was just a helper for RS.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Charlotte, NC 28269

Robert A.

Job Details: 07/25/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/25/2023

"Checked over unit and found frost building up in freezer section along rails and bottom, checked gasket and found gap on top of freezer door allowing warm air to get in And build frost. Melted ice and adjusted freezer door so gasket would seal properly added silicone to edges of cabinet to prevent any warm air from getting in advised customer due to weather and humidity there will be frost in freeze this is normal and will go away, adjusted temps to recommended setting customer had freezer on 1 set to 4, all operations are now working to specs"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/25/2023

"Installed new burner and switch heated all burners up and stove top is now working properly, tested oven and heated to 350 degrees oven got to temp. All functions now working to specs ; dspstn on spec-tagged invntry: 1 W10911303 INFINITE SWITCH"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBB00

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/25/2023

"Installed new fan kit siliconed around cabinet doors and adjusted temps checked effort cycle and unit is defrosting, all operations now working to specs ; dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/25/2023

"Ran washer due to unit shut down bf the spin cycle leaving water in tub never draining out, found unit starting up and running ran diagnostics and found f9e1 error Long drain. Checked drain pump and found operating normally ran a calibration cycle and unit went threw, ran unit thew a wash and a spin several times and drain pump is operating normally checked ohms and unit is in range. Washer is working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Fort Mill, SC 29707

Mitch H.

Job Details: 07/25/2023

"Replaced control and drain pump. Ohmed heater, checked good. Tested, dishwasher now operating properly.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP"

We serviced a

KITCHENAID COOKTOP

Model KGCS166GSS07

Near Fort Mill, SC 29715

Mitch H.

Job Details: 07/25/2023

"Drilled out screws holding burner heads. Removed top, replaced spark module and switches. Removed unit from counter, replaced all orifice holders. Reinstalled unit into counter, reinstalled top and burner heads. Plugged cooktop on and turned gas on. Tested, all burners lighting and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Westfield, MA 01085

Mike K.

Job Details: 07/25/2023

"Replaced compressor, held vacuum for 15 min, Charged with 5.3oz r134a. Unit came on and return line getting hot, evap cover getting cold. Cs to monitor.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Tega Cay, SC 29708

Mitch H.

Job Details: 07/25/2023

Tested and ran diagnostics. No stored error codes. Customer says washer bangs and wobbles no matter what cycle or size load is being run. Ran diagnostics cycle and noticed that basket doesnt run true even empty. Seems to run eccentric and move around. Ordering basket and wash plate. Advised customer that basket would ship directly to her and she would need to inspect for damage and call office.; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket)

We serviced a

MAYTAG DRYER

Model MEDB700VQ0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/25/2023

"Disassembled dryer, replaced idler, wheel and element. Reassembled, tested, dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WPW10547292 IDLER PULLEY , used 1 WP8544771 (Element) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Fort Mill, SC 29715

Mitch H.

Job Details: 07/25/2023

"Replaced drain pump. Ran calibration. Tested, washer now operating properly.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS04

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/25/2023

Customer complaint is that refrigerator was not cooling in both sections. Inspected and found ice buildup on evaporator. Cleared ice buildup and found heater disconnected. Tested heater and it checked ok. Set defrost to basic. Advised customer to allow time for unit to stabilize and reach proper temperature. Customer has POP.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/25/2023

"Customer complaint is that freezer door was frozen shut and water was underneath deli drawer. Inspected and found drain pan bowed and freezer door gasket pulled out of liner at bottom. Attempted to secure gasket but found foam inside liner has expanded and liner is pushed too far away. Ordered freezer door, gasket and drain pan. ; ordrng 1 W11457241 (Drain Pan) and 1 W10638486 (gasket-fip) and 1 LW10708432 (dor-fip ss)"

We serviced a

MAYTAG DRYER

Model MEDC200XW3

Near Cornelius, NC 28031

Mark C.

Job Details: 07/25/2023

Unit sounds like it has something in the fan removed fan unit no longer makes noise. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP694089 (Wheel) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Cornelius, NC 28031

Mark C.

Job Details: 07/25/2023

Installed new valve and ice maker unit is fully operational.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Mooresville, NC 28117

Mark C.

Job Details: 07/25/2023

Cleared ice installed new evaporator cover unit is fully operational.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/25/2023

Customer complaint is that front burner caps are peeling and rusting causing flame to be intermittent. Took pics. Ordered burner caps P&A.; rqstng P&A on 1 W11605759 (Burner Caps)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS1

Near Vernon, CT 06066

Chuck M.

Job Details: 07/25/2023

Installed pivot tines and showed customer fold down is more stable.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Webster, MA 01570

Amanda R.

Job Details: 07/25/2023

Replaced actuator tested starting normally recommended having dehumidifier in basement ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Douglas, MA 01516

Amanda R.

Job Details: 07/25/2023

Replaced motor tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Durham, CT 06422

Jeremy B.

Job Details: 07/25/2023

Customers complaint is washer not powering on. Plugged washer in and drain pump keeps running. Canceled pump and ran automatic test and then calibration all checks ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Dallas, NC 28034

Ryan S.

Job Details: 07/25/2023

"Customer complained unit not spinning, said it was getting off balance .upon arrival ran service mode and found lounge fill error. Found unit water lines were shut off to machine. Turned water lines on and water working properly, customer said he sister must have did that but didnt think that was the issue. Ran service mode again and all functions working properly, showed customer unit spinning. Checked suspension and suspension looks good. Ran normal wash and unit didnt get off balance at spin. Customer said she had the water lines leak and ruined the wall behind the unit. Informed customer of floor is weaker u it may get off balance due to weak floor. Informed customer unit is working as designed, verified proper operation"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Easthampton, MA 01027

Mike K.

Job Details: 07/25/2023

"A little condensation on shelves, no longer getting droplets on ceiling of rf. Explained that is normal, especially in humid weather as air gets in each time door is opened. Double checked seals and sealant from last repair, all looked good. Added some silicone to freezer liner/case, though no sign of condensation in the freezer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Northampton, MA 01060

Mike K.

Job Details: 07/25/2023

"Unit has been leaking from under unit, turned water off and had stopped. Turned on and found leak coming from valve assy.; ordrng 1 WPW10279909 (Water valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Agawam, MA 01030

Mike K.

Job Details: 07/25/2023

"Unit is leaking from rf. Clogged evap drain wont clear, lot of rust in drain pan, lots of black mold on styrofoam. Attempted to clear from rear, will not. Will need new drain tube and unit will need to be lifted and bottom dropped to remove tube from drain pan. Quoted for drain tube/labor. Did not include icemaker as with age of unit and mold/condition of rest of unit, decided to not repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Charlotte, NC 28269

Robert A.

Job Details: 07/25/2023

"Cx complaint that the unit is not making ice after the last visit. I inspected the unit to confirm the complaint. I ran multiple tests: 15, 36, 45, 56 & 57. Test 56 had an E2 error code. I ran a harvest test and it completed the cycle, I cycled the power to reset the unit. Im ordering a new IM to resolve the issue.; ordrng 1 W11658802 (IM assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mooresville, NC 28117

Mark C.

Job Details: 07/25/2023

Customer states unit takes multiple 70 dry cycles to dry the clothes. Upon inspection unit is operating properly however unit has buildup in the vent hose. Instructed customer that the ductwork needs cleaned and the unit is running properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Troutman, NC 28166

Mark C.

Job Details: 07/25/2023

Unit is leaking from a failed bushing on the heating element. The floor under the unit is saturated and flaking put photos of the damages in the pics.; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Troutman, NC 28166

Mark C.

Job Details: 07/25/2023

Customer states unit has spots on the cook top that wont come off units front 2 burners have what appear to be water deposits on them from a boil over. Instructed customer on the cleaning methods found on page 5 of the use and care manual.

We serviced a

LG DRYER

Model DLG2102W

Near Franklin, MA 02038

Angel R.

Job Details: 07/25/2023

"Found igniter open, quoted on repair and parts. They will think it over."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/25/2023

"Checked over unit and found top basket not sliding in found right side of unit bent inward and side of door bent causing rack and door to not close, tried to adjust but unit is bent bad it will need new tub assembly, front door,inner door,hinges,gasket,seal and wheels some parts where special ordered advised if she gets 7nit replaced plz call office ; ordrng 1 W11409865 (Tub assembly) and 1 W11483553 (Gasket) and 2 W11614118 (Wheels)s and 1 W11559689 (Inner door) and 1 W11664713 (Seal) and 1 W11573703 (Hinge left) and 1 W11573702 (Hinge right)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/25/2023

"Checked over unit and found fridge door gaskets ripping on top and along the whole side this is causing poor sealing on fridge doors letting warm air in and condensation, will order new left and right door gaskets and return with parts ; ordrng 2 W10830274 (Door Gasket)s"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Worcester, MA 01604

Roger R.

Job Details: 07/25/2023

Found unit has a bad gearcase that shows evidence of leaking and is noisy during agitation. Will need new gear case and slider ; ordrng 1 W11449841 (GEARCASE) and 1 W10734521 (SLIDER)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAT4

Near Norton, MA 02766

Angel R.

Job Details: 07/25/2023

Ran unit a couple times and got pump to pass whatever was clogging it. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Waterbury, CT 06704

Martino S.

Job Details: 07/25/2023

"Check unit both sections not cooling, check amperage on compressor only 1amp and running sluggish and very hot. Appears to have leak of irfeccentt compressor. Customer insist on having unit replace saying its only a few days old he doesnt want unit repair. Try to call tech line for documentation but unable to get through. Sr # 7736943624"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Simsbury, CT 06070

Ruben C.

Job Details: 07/25/2023

Checked unit found evap only had frost on two lines ordering comp and drier; rqstng P&A on 1 W11209866 (Comp) and 1 W11490399 (Drier)

We serviced a

KITCHENAID RANGE

Model KECC604BSS00

Near Enfield, CT 06082

Gary V.

Job Details: 07/25/2023

"Inspected and found left front burner and switch non operational, quoted and they will call."

We serviced a

SAMSUNG WASHER

Model WF393BTPAWR/A2

Near Millis, MA 02054

Angel R.

Job Details: 07/25/2023

"Ran rinse and spin cycle with several towels in. Quoted customer on shock absorbers and labor, unit is shaking violently and they are squeaking. They will think about doing the repairs and get back to us."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Huntersville, NC 28078

Mark C.

Job Details: 07/25/2023

Unit is not making ice due to a ice cube being stuck between the mold and arm. Cleared blockage unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Springfield, MA 01108

Mike K.

Job Details: 07/25/2023

"Complaint unit was making ice after repair. Icemaker was off, turned on and activated test cycle, completed and filled fine. No additional charge"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near West Springfield, MA 01089

Mike K.

Job Details: 07/25/2023

"Unit frosting and n upper section of freezer, found gasket not sealing upper right. Reformed gasket and advised customer to leave door closed for next 6 hours to allow to take form."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Westfield, MA 01085

Mike K.

Job Details: 07/25/2023

"F1e2, f7e6, f0e2 cleared history. Motor control fault, motor fault. Ran diagnostic cycle, Turned slowly then just hummed in spin, basket turns freely. Unplugged/ plugged f1e2 error, ran test again, completed test no errors. Reoccurring issue. Control (2x),harness, motor and capacitor have been replaced, will work fine in testing and then after a load goes back to same issue.Called tech line and gave history, had me go into normal cycle which is now working, which it has done each visit.Deemed unrepairable.Sr#7736940196"

We serviced a

WHIRLPOOL WASHER

Near Medway, MA 02053

Angel R.

Job Details: 07/25/2023

Customer has no paperwork and door is locked. Cannot get drain pump to stop. Gave customer ballpark quote on labor and parts and they decided it may be a better idea to buy a new one.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Enfield, CT 06082

Gary V.

Job Details: 07/25/2023

"Inspected and basket went out of balance and broke multiple parts and outer tub, will order parts needed and customer will call fro return date when they arrive.; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W10371566 (Outer tub) and 1 W11217817 (Suspension rods) and 1 W11607637 (Main acu)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES0JS01

Near East Hartford, CT 06108

Chuck M.

Job Details: 07/25/2023

Customer complaint is that oven door glass shattered while cooking. Took pics. Ordered door glass. ; rqstng P&A on 1 W11455430 (Door Glass) and 1 W11178521 (nameplate)

We serviced a

GE REFRIGERATOR

Model GNE25JGKWFBB

Near Enfield, CT 06082

Gary V.

Job Details: 07/25/2023

"Inspected and found water filter not screwed in all the way. Tightened and cycled, flushed water system and tested fine. Allow 24 hours for ice production."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/25/2023

"Found thermal cutoff bad, replaced, unit still not heating. Element check good. Found 240v to unit. Found onlyn40v coming from timer. Needs timer. Ordering timer, Informed customer office will call when part comes in. ; ordrng 1 WPW10185982 (Timer), used 1 279769 (THERMAL CUTOFF) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/25/2023

Installed all new parts and ran ice maker on a fast ice cycle let unit make ice and unit stayed on and dumped waited for drain and unit pumped out water and restarted the cycle normally. All operations now working to specs

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH979AWW3

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/25/2023

"Tested unit and found machine running normally and starting up ran diagnostics and found no errors let unit recalibrate and machine went threw as designed. Checked owi sensor and it is clean and operating normally, advised customer unit is working to specs and washing as designed"

We serviced a

GE REFRIGERATOR

Model PSF26MGWABB

Near Windsor, CT 06095

Chuck M.

Job Details: 07/25/2023

Installed reservoir and tested. No leaks found.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near East Granby, CT 06026

Chuck M.

Job Details: 07/25/2023

Customer complaint is that washer stopped working and has error code F06e02 communication error. Ran diagnostics and confirmed error code. Found motor control not responding. Ordered control. ; ordrng 1 WPW10374126 (cntrl-elec)

We serviced a

LG REFRIGERATOR

Model LTCS20020W

Near Windsor Locks, CT 06096

Chuck M.

Job Details: 07/25/2023

"Received evaporator cover but fan was in included in assembly. Reordered. ; rqstng P&A on 1 AEB75144906 (Grille and Fan Assembly), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/25/2023

"Replaced light switch and control. Entered diagnostics, ensure correct information was stored. Tested, all operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Longmeadow, MA 01106

Gary V.

Job Details: 07/25/2023

"Inspected and found O-ring on drain pump pinched, replaced with new drain pump and cycled, tested fine.; used 1 W10876537 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Paxton, MA 01612

Roger R.

Job Details: 07/25/2023

Found no power at wall recommended calling electrician to restore power to outlet.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Worcester, MA 01602

Roger R.

Job Details: 07/25/2023

Found unit had a bad start capacitor on the motor. Quoted $79.99 for new capacitor and $199 labor charge. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL WASHER

Model Mvw4505mw0

Near Worcester, MA 01604

Roger R.

Job Details: 07/25/2023

Installed all parts and checked all okay.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Worcester, MA 01604

Roger R.

Job Details: 07/25/2023

"Arrived and found unit unplugged. Plugged in and drain pump is running and no water in tub. Checked water sensor hose and it is normal and no restrictions. Called tech support. Was told unit may be in flood mode and to wait 10-15 minutes and unit may start to respond if not then replace main board again. Waited from 11:30 to 11:45 and unit did not stop trying to drain out. Will order another new main board W11626074; ordrng 1 W11626074 (Board, main)"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Worcester, MA 01606

Roger R.

Job Details: 07/25/2023

Installed new wire harness due to burnt wires at the terminal block. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10245259 TERMINAL BLOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Milford, MA 01757

Angel R.

Job Details: 07/25/2023

"Called Tech line, suggested replacing the 3 way valve after we ran test 4 on diagnostics. FC is working fine. Found no frost on RC evap. SR#7736939141. Got valve price from Mike.; ordrng 1 W11580434 (3 way valve)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mooresville, NC 28115

Vincent O.

Job Details: 07/25/2023

Found unit will heat but does not cycle heater properly. Checked and verified good airflow and vents are clean. Order and replace timer and cycling tstat. ; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Tstats)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near China Grove, NC 28023

Vincent O.

Job Details: 07/25/2023

Found faulty lid lock not allowing unit to operate properly. Replaced lid lock. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rockwell, NC 28138

Vincent O.

Job Details: 07/25/2023

Found low water pressure in home on cold side. Instructed customer to have water pressure resolved. All functions check ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Salisbury, NC 28146

Vincent O.

Job Details: 07/25/2023

Installed new drive assembly and control. Tested and verified proper operation. All functions check ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brooklyn, CT 06234

Amanda R.

Job Details: 07/25/2023

Complaint whole machine walking and vibrating excessively ran empty quick cycle loud screeching noise at end of spin cycle needs parts ; ordrng 1 W11130362 (Suspension) and 1 W10902814 (Wash plate) and 1 W11454734 (Gear case)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Woodstock, CT 06281

Amanda R.

Job Details: 07/25/2023

Leaking water from front left side of sump assembly needs new sump assembly replaced ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Putnam, CT 06260

Amanda R.

Job Details: 07/25/2023

Replaced cam kit and belt only makes noise with weight in it and at the very end of spin cycle for only seconds

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Coventry, CT 06238

Amanda R.

Job Details: 07/25/2023

Hub and wash plate stripped quoted for parts f7e6 error code ; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Thompson, CT 06255

Amanda R.

Job Details: 07/25/2023

Not starting control burnt needs to be replaced ; schdld next appmnt for 7/31 MON PM

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Worcester, MA 01606

Roger R.

Job Details: 07/25/2023

No model number serial number tag on unit. Found unit has a stretched and loose belt. ; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Grafton, MA 01519

Roger R.

Job Details: 07/25/2023

"Installed new main board, leveling legs in front of unit and also installed new crisper drawer with front. All checked normal"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Springfield, MA 01104

Chris B.

Job Details: 07/25/2023

Complaint that the top drawer is broken. Replaced part with TS W10712395.. unit working normal.; used 1 W10712395 (ADJUSTER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Springfield, MA 01104

Chris B.

Job Details: 07/25/2023

Complaint that the unit is not draining properly. Found hose kinked and was able to unclogged and adjust. Ran two diagnostic cycles and unit working normal. ; dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP and 1 W10913953 ACTUATOR

We serviced a

LG WASHER

Model WM3270CW

Near Springfield, MA 01119

Chris B.

Job Details: 07/25/2023

Unit couldnt be serviced do to washer is on a pedestal and theres no room in the back nor space in the front to get to the pump. Will need to reschedule when customer has it down to the floor. Customer will contact office as soon as washer is accessible. Please reschedule customer when washer is ready.; O-emld tckt

We serviced a

SAMSUNG DRYER

Model DVE45R6100C/A3

Near Springfield, MA 01104

Chris B.

Job Details: 07/25/2023

Complaint that the unit is noisy when tumbling. Found bad motor. Quoted parts and labor but customer will verify if the part is still under warranty with Samsung and will contact office if not. Collected trip fee.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT

Contact Us Today

About Us