Service History 84

We serviced a

MAYTAG WASHER FL

Model MFW7020RU0

Near Douglas, Massachusetts 01516

Glenn

Job Details: 07/02/2025

Wifes # 5085075564 found drain pump impeller not turning properly causing F9E1 error code no suds code found will need to order part drain pump assembly ; ordrng 1 W11458345 (Drain pump)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8040DW0

Near New Britain, Connecticut 06053

Andre

Job Details: 07/02/2025

Ck unit upon arrival customer stated unit not agitating ran unit and found F0E5 error code off balance code. Ran unit with large blanket and found unit agitating with no issue. unit has a wash plate so when a lot of clothes is in unit with unit full with water its difficult to really tell. Show and let customer know when washing just allow unit to fully complete cycle without any disturbances

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MC1

Near New Britain, Connecticut 06051

Andre

Job Details: 07/02/2025

Ck unit upon arrival and found basket drop inspect and found no damage to spring. Also found door strike for latch damage. Order door latch and door strike for replacement ; ordrng 1 W11565030 (Door latch) and 1 W11316914 (Strike)

We serviced a

MAYTAG WASHER TL

Model MVW7232HW

Near New Britain, Connecticut 06053

Andre

Job Details: 07/02/2025

"F0E3,F0E5,F0E9Ck unit found all off balance error code check and found basket bouncy order parts for repair ; ordrng 1 W11400156 (Suspension)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/01/2025

"F1e1, f5e2, inspected and found unit was spinning for hours and now wont operate , found main acu and lid lock faults, quoted and he will call."

We serviced a

MAYTAG WASHER TL

Model MVWB965HW0

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/01/2025

"Inspected and found shifter fault, rotor is seized on shaft of gearcase, needs rotor and shifter replaced, quoted and they will call."

We serviced a

GENERAL ELECTRIC WASHER TL

Model GFW550SSN5WW

Near Grafton, Massachusetts 01536

Glenn

Job Details: 07/01/2025

"SEND 2 techs Error codes 32, 24 38 26 92 39 found door lock melted. Installed part but washer just shuts off after pressing start. control relay will not stop clicking. Will need to order parts door lock and control board.; rqstng P&A on 1 WH01X29528 (Door lock) and 1 WH22X36858 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Westhampton, Massachusetts 01027

Chris B.

Job Details: 07/01/2025

"Replaced all parts. Ran Nitrogen through the system to clean it out and to verify any leaks. No leaks detected. Charged system with R134a to 4.3 oz. Refrigerator showed signs of cooling. Mentioned to the customer to keep an eye on the cooling.; used 1 W11504447 (COUPLER 5/1.8 NR MS00), and 1 W11504445 (COUPLER 5/4) from stock"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS04

Near Charlotte, North Carolina 28277

Clinton

Job Details: 07/01/2025

Installed new chute and coupler broken parts are now fixed no issues

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28209

Clinton

Job Details: 07/01/2025

Installed all part unit heating after repair no issues

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ

Near Charlotte, North Carolina 28202

Clinton

Job Details: 07/01/2025

Serial number does not match called Paula and asked she said it was a no go. The unit has a sealed system leak r134a Custer will need to call a get a new ticket dispatched

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF300ESS06

Near Charlotte, North Carolina 28203

Clinton

Job Details: 07/01/2025

U it working on arrival no problems at time of service

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, North Carolina 28217

Clinton

Job Details: 07/01/2025

Installed new harness and element for burnt wire. Unit working properly after repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pineville, North Carolina 28134

Clinton

Job Details: 07/01/2025

Unit has no errors and unit is also washing properly no issues with gaskets as welll instructed customer on clean the filter and running a clean washer tablet. For black residue on the front under doors

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS

Near Indian Land, South Carolina 29707

Clinton

Job Details: 07/01/2025

Unit is not filling with water. Ordered valve as unit valve humming but wont fill. ; ordrng 1 W10897719 (Water valve)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS00

Near Charlotte, North Carolina 28277

Clinton

Job Details: 07/01/2025

Installed new control board unit started up after repair problems after repair. Compressor and all fans running unit will not cool properly

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFXS25RYMS4

Near Charlotte, North Carolina 28277

Clinton

Job Details: 07/01/2025

The auger is stripped wont dispense the ice in addition to this the gasket is missing to seal under the ice bucket. Office will need to call to setup once all parts arrive ; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Augar) and 1 WP63052-2 (Yoke) and 1 WPW10287601 (Gasket)

We serviced a

WHIRLPOOL DRYER

Model WED7300XW0

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 07/01/2025

"No h at found open heating element, quoted for element / labor. Accepted, thermistor fell apart in removal, quoted for thermistor and additional labor. Accepted. Element installed and will return for thermistor Call 4132044632 Lisa; ordrng 1 WP8557403 (Thermistor), used 1 WP8544771 (ELEMENT) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS5

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/01/2025

"Inspected and found main control cooling fan relay stuck closed, causing cooling fan to run constantly, quoted and she will call."

We serviced a

JENNAIR MW/WALL OVEN COM

Model JMW3430WP02

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/01/2025

"Techline Sr#7741892750. Inspected and couldnt retrieve fault codes, Ui panel faulting and not allowing for diagnostics, unit needs Ui panel, along with probably main control board. Main control NLA."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 07/01/2025

"Inspected and found ice maker broken, replaced with new ice maker and cycled, tested fine.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/01/2025

"Inspected and found gear case leaking oil and hub stripped, quoted for repair and she will call if she wants to proceed with repairs."

We serviced a

MAYTAG WASHER TL

Model MVW7230HC1

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/01/2025

"Inspected and found off balance fault, found rotor bolt loose and applied lock tight and rebolted, cycled and tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Watertown, Connecticut 06779

Andre

Job Details: 07/01/2025

"Ck unit upon arrival ran unit and found drain pump running consistently order drain pump for replacement ; ordrng 1 W11608056 (Control), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Waterbury, Connecticut 06704

Andre

Job Details: 07/01/2025

Ck unit upon arrival and found customer has pre soak option selected . Show and let customer know that pre soak will pause unit for a certain duration/Time and then automatically starts on its own. During this time customer would think unit not advancing turn of presoak and ran quick was and unit now advancing

We serviced a

KITCHENAID REFRIGERATOR FBD

Model KRFF577KPS02

Near Waterbury, Connecticut 06704

Andre

Job Details: 07/01/2025

Ck unit upon arrival and found unit not producing ice check unit and ran diagnostic and found no water going to ice maker drop ceiling and found fill tube to ice maker frozen defrost and ran ice maker cycle and unit now operating to manufacturers specs

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Bristol, Connecticut 06010

Andre

Job Details: 07/01/2025

Ck unit upon arrival and found water in float clean float and inspect and found unit also tilt towards front. Adjust and raise front legs and ran unit and found unit full with excessive suds customer had no form of oil to help get rid of excessive suds. Instruct customer not to wash dishes before placing in dish washer unit now operating to manufacturers specs

We serviced a

KITCHENAID WALL OVEN

Model KEBS207YWH

Near Southington, Connecticut 06489

Andre

Job Details: 07/01/2025

Ck unit upon arrival customer unable to remove bulb housing. I was successful able to remove bulb housing and bulb also customer stated that F1 error code is popping up once unit reaches temperature. Ran unit and found unit got to temperature while in the home. Found that F1 error code is a failed control board. Search parts and inform customer control is NLA (No longer available) customer will continue to use unit until she is able to locate a replacement

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/01/2025

Replaced control board and unit dispensing fine.

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JB36NXFXLE05

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 07/01/2025

Helper ticket.

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Leicester, Massachusetts 01542

Lee

Job Details: 07/01/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DISHWASHER

Model DU950PWKB1

Near Shrewsbury, Massachusetts 01545

Lee

Job Details: 07/01/2025

"Installed dishracks, manifolds and impeller, tested okay"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, Massachusetts 01604

Lee

Job Details: 07/01/2025

Installed part tested okay

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FSS00

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/01/2025

"Disassembled, removed and replaced drain tray. Checked and ensured it was draining correctly. Reassembled, turned breaker back on. All operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/01/2025

"Checked and found belt broken. Disassembled, inspected motor and pulley, no issues. Installed dryer kit. Reassembled, tested, operating properly.; used 1 4392065 (Dryer kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF536RPS00

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 07/01/2025

"Tested and ran diagnostics. In test 56 found E5 ice maker error. Ran test 57, ice maker cycled properly. Ran test 58, thermistor showed temp warmer than required. Checked freezer temp, running at 1 degree, no issues. All fans operating properly. Called tech line spoke to Jarrett SR# 7741892347. He said it could be an issue with the main board. Removed and replaced ice maker, fill tube heater and control. Plugged back in, ran all tests again, all tested good. Advised customer to allow up to 72 hours for ice production.; used 1 W10843055 (Control), and 1 W11658802 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/01/2025

Complain Running console will not light up. Cannot cancel the cycle washing machine in operable. Was able to obtain purchase receipt directly from Lowes corporate replaced main control board calibrated washing machine tested operations. Everything is working properly as of right now. Original control had F1 E1 error code and F3E1 error code in history. no further issues found.

We serviced a

GE DISHWASHER

Model GDT635HSR0SSU

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 07/01/2025

"Complain unit leaking from the bottom of the door I found door seal inner door is fractured allowing water to leak found lower spray arm is melted as well. Also found door hinges are slightly bent, preventing door from ceiling all the way properly being able to push it in all the way. We also need a door gasket as well. Customer declined repair today. Its going to as he found same model for under 400. New."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHW06

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/01/2025

Complaint refrigerator making loud high-pitched noise consistently day and night. I found noise is the inverted compressor running at a higher RPM to quickly cool refrigerator down then compressor dropping in RPM causing noise to go away. Cannot fix as Noise Is normal for proper cooling.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/01/2025

"Complaint not filling with water, not washing dishes, making a humming noise consistently with a high-pitched buzzing noise. Unit appears to have been leaking water as well. I found unit still has brass heater bushings that are leaking onto drive motor caused damage to main control board user interface appears to be working fine door gasket also leaking as well. Ordering wash motor door gasket control, and water inlet valve. No further issues found at this time or seen at this time cleared error codes F7e1 f9e1 f8e2 ; ordrng 1 W11410062 (Control) and 1 W11434044 (Valve) and 1 W11416362 (Sump) and 1 W11537778 (Heater) and 1 W11483553 (Gasket)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 07/01/2025

Unit is an unoccupied new build builder said to go in door was unlocked. Replaced pre-ID control panel. Ran unit verified proper operation.

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 07/01/2025

Complaint that the dryer wouldnt power up. Found no power to the 240 receptacle on the wall. Breaker was tripped. Unit working properly. No issues found.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 07/01/2025

Complaint that the washer would not stop running. Found bad control and pressure switch problem. Replaced control and unit running normal. !!!Special Code S153EB.!!!

We serviced a

MAYTAG WALL OVEN DBL

Model MMW9730FZ05

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 07/01/2025

Customer complained unit wont heat after wave guide failed. They replaced wave guide . Found magnatron blown. No damage to other parts around mag housing or wave guide. Replaced magnatron and inverter board. Ran unit and verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/01/2025

"Customer complained unit would stop and quit. She can unplug it and it will work again for a little while and stop again . Ran service mode, found f2e3. Found unit will filll, soin agitate and drain. No issues with harness. Ordering ui and acu . Informed customer office will call when parts come in; ordrng 1 W11740022 (Control board) and 1 W11675701 (Ui)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 07/01/2025

"Installed new parts and ran washer threw a calibration unit went thew normally, ran two wash cycles and unit washed filled and drained as designed . Unit is now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF736SDAM13

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 07/01/2025

"Tested dispenser and found unit leaking water found water leaking from ice maker mold due to ice filled and frozen to the top of mold, cycled ice maker and found when running dispenser the water valve would fill up ice maker and over flow, tested valve and found it not holding filling up ice mold and then dripping out will order new valve ; ordrng 1 WPW10341329 (Valve dual)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 07/01/2025

"Ran dryer and found when unit would heat up it would start to squeal, removed drum and found idler pulley ceasing on shaft making noises. Replaced idler with repair kit lubed all rollers and unit is now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 07/01/2025

Installed all new parts and ran machine thew a calibration cycle unit went threw properly. Ran a wash an spin checking operations and unit is now washing and spinning to specs

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/01/2025

"Complaint washing machine will not balance out walking all over the floor making loud banging noises. I found suspension rods have failed already unit needs new suspension rods to fix. No error, codes or further issues found with washing machine at this time.; ordrng 1 W11130359 (Suspension rods)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/01/2025

"Complete food, freezing, and random locations in the fresh food compartment area. Not making ice either. Customer stated she removed ice bin the other day and then after that it started making ice perfectly fine again customer also stated after removing the ice bin she noticed some of her food stopped freezing in the fresh food zone. I found ice bin was completely full. I unplugged refrigerator resetting the computer for five minutes plugged it back in verified operation of refrigerator is working properly set fresh food section to 42? no further issues found at this time. Everything appears to be working fine refrigerator. Fresh food section is slightly overloaded with food at this time But reasonable."

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/01/2025

"Complaint hinge keeps falling all out of receiver whenever opening and closing door door no longer sits at a 90? angle sits below 90? latch. Hook fell off in my hand. It was bent slightly from when hinge fell out of receiver user interface displaying F2E one error code, stuck button left side intermittently working on touch screen unit will need control, user interface, both hinges and latch to fully repair.; rqstng P&A on 1 W10919247 (Nla Hinge nla) and 1 W10877227 (Hinge) and 1 W11029221 (Latch), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5100HW0

Near Meriden, Connecticut 06450

Andre

Job Details: 07/01/2025

Ck unit upon arrival and found washer on the outside of the back of apartment with no hot or cold water hook up or power. Inform customer Im not able to work on unit due to unit being outside and also have no proper hook up.customer told me his wife was home I only saw to young kids who came and show me the unit in the back yard and still no parents kids also told me they have 3 big dogs.

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HW0

Near Cheshire, Connecticut 06410

Andre

Job Details: 07/01/2025

Ck unit upon arrival and found drain pump running continuously check and remove hoses and found pump not drain order pump for replacement ; ordrng 1 W11396717 (Drain oump)

We serviced a

MAYTAG WASHER FL

Model MHW4200BW0

Near Waterbury, Connecticut 06704

Andre

Job Details: 07/01/2025

"Ck unit upon arrival and found F1E2,F5E2. Try advancing and found no action or movement from drum order parts to complete repair ; ordrng 1 Wp8183270 (Door lock) and 1 Wpw10374126 (Motor control) and 1 Wpw10701569 (Control) and 1 W10365754 (Stator)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/01/2025

Complaint user interface is unresponsive drain pump will not turn off. I found F1E1F3E1 error code and diagnostics history. Cleared codes tested operations no further issues found performed a control board calibration procedure before departure on new control.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/01/2025

Complaint not dispensing any water at all prior to this. It was making a loud squealing noise/rattling noise and it would barely dispense. I found valve has failed. Replaced inlet valve tested operations removed water filter unit dispensing water fine with no issues. Water filter also clogged at this time.

We serviced a

WHIRLPOOL WASHER FL

Model WFW8620HC4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/01/2025

Took unit out found no leaks. When cutting unit off to drain found drain pan back filling through drain pan plumbing. Informed customer to call plumber. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 07/01/2025

"Customer complained unit wont run, drains randomly. Found pressure system error. Replaced control board. Unit filled and started washing. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RZ00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 07/01/2025

Unit is an unoccupied new build. Customer complained of condensation on top of freezer door gasket. I stalked gaskets under freezer door seal per appliance fix live instructions.verified proper operation. ; used 2 W11159728 (GASKET) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7230HC2

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/01/2025

"Unplugged, removed and replaced control. Reassembled, ran DLMS calibration and tested washer. Completed calibration and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX988SIBM01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/01/2025

"Unplugged unit. User interface came with main control. Removed and replaced control, user interface and ice maker. Reassembled, plugged back in. Entered diagnostics, ran test 56, ensured no errors. Ran test 57, ice maker cycled and returned to home position properly. Ran valve test 45. Valve activated and filled correctly. All functions tested good."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near York, South Carolina 29745

Mitch H.

Job Details: 07/01/2025

"Checked and found condensation on outside top of freezer door gasket. Checked both RC door gaskets and FC door gasket. All sealing properly. Entered diagnostics, ensured mullion heater and humidity control was set correctly. Found damper control making chattering noise. Called tech line spoke to Adrian SR# 7741896128. He said that even though service pointer for auxiliary gaskets are not listed for this refrigerator it is one that needs these.Ordering damper and gaskets. Checked part availability and scheduled return for 7/10 AM ; ordrng 1 WPW10479155 (Damper) and 2 W11159728 (Gasket)s"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Leicester, Massachusetts 01542

Glenn

Job Details: 07/01/2025

Replaced parts drain pump assembly and user interface tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01606

Glenn

Job Details: 07/01/2025

There is no model or serial number tag on the washer. It is missing. Instructed customer we cannot service the machine until there is a proper model serial number label on the appliance collected. The 159.00 service fee Customer is calling Whirlpool.

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01610

Glenn

Job Details: 07/01/2025

Install part still starts without pressing the coin slot called Tech Support. Will Need additional parts as on of them shorted the control ; ordrng 1 WPW10491734 (Coin box interface) and 1 W11777413 (Control board) and 1 W10285518 (Encoder)

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01606

Glenn

Job Details: 07/01/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/01/2025

"Compliant leaking on the right. Unable to verify complaint at this time no leaks present. Instructed customer possible object, causing obstruction and causing a leak and or suds"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/01/2025

MUST SEND GLENN MUST GET PIC OF MODEL # door not unlocking. Found drain error F9E1 will need to order the drain pump unit is stacked must send Glenn ; ordrng 1 W11458345 (Drain pump)

We serviced a

GE REFRIGERATOR TM

Model GTE16DTHMRWW

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/01/2025

"Found the light bulb not in tight gave 1/2 in turn turned right on, I also tested the light switch on and off .All working"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KBS02

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2025

"Installed icemaker, valve and fill tube heater. Plugged unit back in, ran fill test. Icemaker filled with water. Verified proper operation."

We serviced a

JENN-AIR RANGE

Model JJW3430LL01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2025

Customer complained of scratching on door panel. Customer has parts and labor authorization ordering door schedule. Return call with customer.; ordrng 1 W11602609 (Door)

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Millis, Massachusetts 02054

Aimee Z.

Job Details: 07/01/2025

Had to steam the water fill froze Installed air handler and valve.Filled ice maker with water And the fan is running

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM04

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 07/01/2025

"Found the door hangings and hits let lower side f cabinet. Tried t adjust still hitNeeds washer and hinge top ; rqstng P&A on 2 WP489467 (Nylon washer)s and 1 W11714879 (To hinge), states that autho needed"

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/01/2025

"Found hub stripped out in gear case corroded need to order parts your case and hub is already marked on the ticket and installed; ordrng 1 W11454738 (Gear case), used 1 W10324651 (HUB) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Wilbraham, Massachusetts 01095

Mike K.

Job Details: 07/01/2025

Unit leaking from heating element. Is covered for parts and labor through S17304. Replaced heater and ran service diagnostic cycle fine.; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

WHIRLPOOL REFRIGERATOR SI

Model MSC21C6MFZ00

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 07/01/2025

"Icemaker not working, found broken wire at hinge, quoted for door/labor. Collected for service call only"

We serviced a

GE DRYER GAS

Model Gtdx180gd0ww

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/01/2025

"Unit not tumbling, found broken belt and worn bearing. Quoted for dryer kit/labor. Accepted and collected service n full via checkCall this number on return4133136853 Esa; ordrng 1 We49x20697"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Suffield, Connecticut 06078

Mike K.

Job Details: 07/01/2025

"Unit is under 1yr wp warranty per service bench. Unit stopped working. Found part of drain pump broke off(electronic cover) and wire pinched. Leaking faucett at turn off and leaking drain, floor has a lot of water but unit is raised on stand. Replaced harness and pump and completed diagnostic cycle"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 07/01/2025

Complaint that the refrigerator is leaking water from the bottom where filter housing is located. Found water line to the door is leaking when called for water. Replaced connector and adjusted the line. No leaks detected.; used 1 WP4373559 (FITTING 5/16-1/4) from stock

We serviced a

MAYTAG RANGE

Model MGR7700LZ5

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 07/01/2025

Complaint that the trim on the door is coming off and customer mentioned that the oven is giving a strong smell of gas. Will order all parts for a return visit.; ordrng 1 W11449506 (Gas Valve) and 1 2xFrameJob (2x Frame Job) and 1 WPW10612925 (Name Tag)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW10

Near Auburn, Massachusetts 01501

Lee

Job Details: 07/01/2025

"Customer states crack in liner, contacted techline, advised to use epoxy Corrected, asked customer not to touch for 24 hours."

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ1

Near Grafton, Massachusetts 01536

Lee

Job Details: 07/01/2025

Installed part tested okay

We serviced a

GENERAL ELECTRIC WASHER TL

Model GTW465ASN3WW

Near Sutton, Massachusetts 01590

Lee

Job Details: 07/01/2025

Installed lid lock tested okay

We serviced a

JENN-AIR M/W OTR

Model JMC2430LL01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2025

Customer complained of scratching on door panel. Customer has parts and labor authorization ordering door schedule. Return call with customer.; ordrng 1 W11602618 (Door)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Rock Hill, South Carolina 29730

Caleb

Job Details: 07/01/2025

Control defective. No kinks or restrictions found in pressure hose. Replaced control and calibrated control via diags. Unit checks fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ11

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced dual valve. Unit checks fine. No leaks.

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

"Mini belt on motor for blower fan was off. Reinstalled belt, fan now spins. Unit checks fine."

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Complaint states that there is no operation. Ran all components in diagnostic. Unit fills fine. Washes and drains fine. Advised customer of proper use and care. Unit checks fine and functioning as designed at this time. Documented with Techline SR#7741892896. If call back order 1 valve W10758828

We serviced a

MAYTAG WASHER TL

Model MVWB765FW4

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced door after customer confirmed door was good. Confirmed unit now properly engaging lid lock.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ12

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/01/2025

Replaced both gaskets on fridge doors. Unit checks fine.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ00

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/01/2025

Unit has intermittent operation due to defective aux drain pump. Unit full of ice but completely powered off. When moving the unit it receives power from the pump and starts to drain. Unit needs new Pump and bin thermistor; ordrng 1 W11539855 (Aux drain) and 1 WPW10511923 (Thermistor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, South Carolina 29708

Caleb

Job Details: 07/01/2025

Replaced chute and used seal. Unit functions as designed.

We serviced a

JENNAIR RANGE

Model JDS9860AAP

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/01/2025

"Tested oven and found control not coming on and no selections operating on panel light in oven is working and top ignitors are working. Tested power to panel and 120v is present 240v on each relay tested ribbon connection and it is clean reconnected and same issue no power at control. Ohmed thermal cut off and found good, control faulty and not powering up. Quoted customer and they will give us a call if wanting to replace part they are going to look into a new stove"

We serviced a

WHIRLPOOL WASHER

Model LSW9700PQ1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Tested washer and Found unit would not drain or wash it would just fill. Checked door lock and found lock not engaging causing unit to think lid was open, fixed lock to stop from sticking and unit is now spinning and operating to specs"

We serviced a

LG WASHER FL

Model WM4000HBA/01

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Ran washer and found wile filling unit would leak on the side of the dispenser, checked dispenser and found when filling water would over flow and not drain fast enough causing it to leak down the side of unit. Unit needs new dispenser assembly to stop leak will order and return. Parts tentative p/a ; ordrng 1 ACZ74070508 (Dispenser assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/01/2025

"Checked over unit and found machine making a grinding noise wile running, unit started to give off a burning smell when cycle was complete. Checked heater and found plastic stuck to it making the smell, cleaned heater and checked noise finding noise coming from drain pump removed pump and found impeller chewed up drain will need to be replaced also tines and clips not holding causing dishes to fall will order tines. Parts tentative p/a ; ordrng 4 W11213333 (Retainer)s and 3 WPW10082853 (Piviot tine)s and 1 WPW10531320 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/01/2025

Checked and confirmed issue with washer. Needs control board. Part is on order but not yet received. Will install when part arrives.; dspstn on spec-tagged invntry: 1 w11603810 control

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 07/01/2025

"Checked and found control completely blank. Will not respond to any inputs. Unit has correct incoming voltage. Ordering control, power board and thermostat. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10531156 (Board) and 1 W11443147 (ACU) and 1 W11378281 (Cavity thermostat)"

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Clover, South Carolina 29710

Caleb

Job Details: 06/30/2025

Found ice still in half of ice mold. And ice frozen in fill tube. Unit needs new fill tube with heater and will install icemaker on return. ; ordrng 1 W11515313 (Fill tube)

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