We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Torrington, CT 06790
Andre
Job Details:
12/17/2024
"Ck unit upon arrival and install GearCase with Hub and cam kit and wash plate with actuator. Calibrate unit and ran wash and spin cycle and unit now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , 1 W10902814 WASHPLATE , 1 W10913953 ACTUATOR , and 1 W11454734 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Torrington, CT 06790
Andre
Job Details:
12/17/2024
Ck unit upon arrival and found F8E3 error code and F8E6. Customer stated he notice water all over the floor from washer and and when he unplug unit water would still be running. He shuts the valve off and also notice valve would not shut unit off. So he shut the water off to the whole house and have a plumber change shut off valve but was still afraid of valve not being replace because of concern issue might happen again change inlet valve and ran test and found unit now operating to manufacturers specs ran calibration
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204EBL1
Near Holyoke, MA 01040
Mike K.
Job Details:
12/17/2024
"Unit will not drain, full of water, pump gums, verified no flow to house plumbing, lots of junk in line, but move freely with vacuum. Something thick in sump, like drain o or something, replaced as able to vacuum out, quoted for drain pumpn/labor. Accepted. Replaced and drained fine. Cleared filter. ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Southampton, MA 01073
Mike K.
Job Details:
12/17/2024
"Unit is not spinning out fully. Cs says agitation making loud noise. Upgraded hub installed previously. Basket has wobble with upgraded hub which is tightened fully. Suspension tests fine: I Ordering basket and gear case assy, agitator, clutch, belt, actuator, 2x timeBasket to ship direct to cs, advised to contact us when part arrives, check for damage and office will then schedule return.; ordrng 1 W11436991 (Basket assy) and 1 W11418231 (Agitator base) and 1 W11596047 (Screw) and 1 W11454738 (Gearcase) and 1 W10721967 (Clutch) and 1 W11213879 (Belt) and 1 2xtime (2x time) and 1 W11212745 (Actuator) and 1 W11158175 (Cam) and 1 W11182552 (Auger) and 1 W10715784 (Retainer) and 1 W10003790 (Screw) and 1 W10715787 (Couple)"
We serviced a
WHIRLPOOL COOKTOP
Model Mgt8885xb00
Near West Springfield, MA 01089
Mike K.
Job Details:
12/17/2024
"Knob for rf burner would turn, then knob came off , valve stem vent in trying to operate. Quoted for valve, knob and labor. Accepted. Collected in full via cc; ordrng 1 Wpw10206288 (Valve) and 1 Wpw10296917 (Knob)"
We serviced a
LG LAUNDRY CENTER
Model WM3555HVA
Near West Springfield, MA 01089
Mike K.
Job Details:
12/17/2024
"Replaced boot and ran speed wash, no leaking observed."
We serviced a
LG REFRIGERATOR
Model LFCS27596S/08
Near Suffield, CT 06093
Mike K.
Job Details:
12/17/2024
"Unit has been making and no n termite testing screeching sound, played video, best guess is a fan motor, but cs has been not been able to find source and will not make sound in testing. Cs had cleaned condenser fan and said after it didnt make sound for a day. Stopped and started fan several times with no issue. Evap fan running and not making noise. Powered unit down and back on, noise not replicated.Unit will not make noise during visit. With sound sounding like a fan and stopping condenser for multiple times with nothing similar would have to guess evaporator fan.Put quote together for evap fan motor, but connect say it is source of intermittent noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Matthews, NC 28105
Caleb
Job Details:
12/17/2024
"Unit is currently located in a storage unit, customer had the unit plugged in. Checked for any leaks while running step 4 in diagnostics. All fans and dampers functional. Great frost pattern. Nothing wrong with the unit. SR#7740470587"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28215
Caleb
Job Details:
12/17/2024
Unit checks fine at this time. Heating element cycles as designed and no restrictions to document. Nothing wrong with unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Charlotte, NC 28226
Caleb
Job Details:
12/17/2024
Checked hinges. Left hand hinge spring popped out. Unit needs new updated hinges.; ordrng 1 W11712995 (LH hinge) and 1 W11712996 (RH hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Longmeadow, MA 01106
Jorden
Job Details:
12/16/2024
Arrived and found dispenser flap not always auto closing which caused warm air to migrate and melt a bunch of ice which caused a blockage in the dispenser (took photo and attached to ticket). Removed blockage and placing order under p/a for dispenser flap assembly. ; rqstng P&A on 1 W11572058 (Dispenser door assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Longmeadow, MA 01106
Jorden
Job Details:
12/16/2024
"Arrived and found evap frozen over due to a bad defrost bi-metal, replaced with new and tested fine. ; used 1 WP10442411 (BIMETAL) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Wilbraham, MA 01095
Chris B.
Job Details:
12/16/2024
Complaint that the washer was taking too long to wash on the quick cycle. Found steam button was activated extending the wash time. Adjusted settings and ran a diagnostic and a quick cycle. All working normal. No error codes found.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Charlotte, NC 28270
Clinton
Job Details:
12/16/2024
Called tech support sent over the photos taken. On Saturday Whirlpool suggested run clean cycle then continue use . 77400545332
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Charlotte, NC 28209
Clinton
Job Details:
12/16/2024
Called tech line confirmed location on pin insert got correct part numbers sr number 7740544081; ordrng 2 W10234202 (Door)s
We serviced a
KENMORE REFRIGERATOR
Model ="79571323410"
Near Agawam, MA 01030
Jorden
Job Details:
12/16/2024
Arrived and customer removed unit from its sitting position. Found a pin hole leak in the tubing that runs up to the filter. Tube is only available with valve. Advised customer to not use water until repair but he wants to tape it up for use. ; ordrng 1 AJU73672505 (Valve)
We serviced a
GE REFRIGERATOR
Model CFE28TSHOSS
Near Agawam, MA 01030
Jorden
Job Details:
12/16/2024
"Arrived and found customer had disassembled the FF section. Found the FF evap fan installed upside down causing all the coldest air to be pushed into the lower section of the fridge, adjusted orientation and allow 24h for temps to normalize."
We serviced a
GE REFRIGERATOR
Model PGSS5RKZCSS
Near East Longmeadow, MA 01028
Jorden
Job Details:
12/16/2024
"Arrived and found existing damage to floor in front of the fridge. Found inverter board receiving 120v but no power coming out, unit needs new inverter board. Customer opted out of repair."
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES2
Near Norfolk, MA 02056
Aimee Z.
Job Details:
12/16/2024
Found when plugged in compressor tried to start right away and plugged into amp meter 8.5Also found the copper that runs through drain is corroded.Need compressor and leak check Cust buying new fridge Old Amana
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Springfield, MA 01107
Mike K.
Job Details:
12/16/2024
"F0e2 only error in history. Ran diagnostic and only thing that ran was drain, tried recalibrate and it completed, but some loud noises. Ran diagnostic cycle again and went through all cycles, but again noisey. Replaced cam, belt and actuator, ran smoothly in diagnostics, recalibrated and ran in normal. Went through sensing and into wash fine. Cancelled and drained, ran drain and spin and went to into full speed spin fine.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Holyoke, MA 01040
Mike K.
Job Details:
12/16/2024
"Unit is under 1yr wp warranty per service bench.Complaint of leaking. We were here previously and nothing found during that visit. Cs has had the issue frequently she nice then. Ran diagnostic cycle and leaking from hole in draining hose. Not original hose, longer to fit their plumbing and rubs on ground, hose not covered by warranty. Cs will replace hose themselves"
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWW1
Near Northampton, MA 01062
Mike K.
Job Details:
12/16/2024
"Complaint of grinder by noise when running. Did not do it in testing. Found chopper out of position and broken glass and other objects. one of the four holding teeth broken. Reassembled and does run loud. New chopper may help, but repair would be motor/sump assy. Denied repair, collected for service call only."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Chicopee, MA 01013
Mike K.
Job Details:
12/16/2024
"Complaint of unit not agitating. F9e1 not draining error in history. Ran diagnostics, unit not draining, just humming, agitated and spun ok, found oil spray from gear case Ordering drain pump, gear case, Washplate/screw, slider/clutch. Office to schedule return when parts come in 2x time ; ordrng 1 WTW8000DW5 (Gear case) and 1 W10752187 (Washplate screw) and 1 W10752283 (Washplate) and 1 W10752283 (Slider) and 1 W10754448 (Clutch) and 1 2xtime (2x time) and 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braintree, MA 01531
Chris B.
Job Details:
12/16/2024
Complaint that the washer would stop for no reason. Found error code F1E1 main control fault. LED light solid on control. Touch panel ok. 5v on control present. Found control board acting erratic. Ran diagnostic cycle and failed the first time and second time was ok. Ran it on normal and issues arise grinding noises and seems actuator not fully engaging during this normal cycle. Bad control board. Will order part for a return visit.; ordrng 1 W11513246 (Control Board) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator)
We serviced a
LG WASHER
Model WM3488HW
Near Belchertown, MA 01007
Chris B.
Job Details:
12/16/2024
Replaced all part and unit running and draining properly. No leaks detected. ; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5201SR/AA
Near Enfield, CT 06082
Gary V.
Job Details:
12/16/2024
Customer canceled at door after no contact by phone.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, CT 06082
Gary V.
Job Details:
12/16/2024
"Installed new acu and wash pump, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
12/16/2024
"Ran unit and found machine just filling with water and never washing, ran diagnostics and errors 7-1 no heat 4-3 faulty wash motor. Tested motor and found 120v but motor not coming on motor faulty. Replaced sump&motor ran a cycle and unit is now washing and working to specs ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID COOKTOP
Model KSDB900ESS0
Near Pelham, MA 01002
Chris B.
Job Details:
12/16/2024
Upon arrival that customer mentioned that the range was unplugged because of an error code. Plugged on unit and found error code F9E0. Verified and wiring is correct. Ran a bake cycle and let it cool. Found all working properly but after it cooled down error code F1E1 came up. Bad control. Will order new one again. ; ordrng 1 W11099784 (Control Board)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Webster, MA 01570
Lee
Job Details:
12/16/2024
"Customer states unit not draining fullyConfirmed complaint, need to order and replace drain pump W11458345; used 1 W11458345 (DRAIN PUMP) from stock, states that autho needed"
We serviced a
LG DRYER
Model DLE8377NM
Near Granby, CT 06035
Gary V.
Job Details:
12/16/2024
"Inspected and found broken heater, quoted and he will call."
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASG/AA
Near Enfield, CT 06082
Gary V.
Job Details:
12/16/2024
"Inspected and found ice maker broken, quoted for replacement and she will call if wants to proceed."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Waterbury, CT 06708
Jimmy R.
Job Details:
12/16/2024
"Tested oven and found when baking unit would smell of gas right away, placed unit in a bake cycle and found unit not lighting causing a gas smell. Removed cover and found ignitor to far away from burner causing no ignition, fixed ignitor and also adjusted burners to have a simmer. All operations are now working to specs ; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ04
Near Waterbury, CT 06704
Jimmy R.
Job Details:
12/16/2024
"Installed new door, name plate and closure checked over operations and unit is now working and operating to factory specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Southington, CT 06479
Jimmy R.
Job Details:
12/16/2024
"Tested unit and found machine would come on but never start a wash cycle, ran diagnostics and found errors 5-1 door switch door stuck open 5-2 door stuck closed. Tested main control and found start button not functioning causing unit to not start a cycle. Replaced control and unit is now starting and working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Chicopee, MA 01013
Mike K.
Job Details:
12/16/2024
"Oven fire, top shelf fell while cooking, flames out door, reaching microwave above. Top rack deformed, took photos, damage to gasket, console, control, rack. Door discolored lock snide glass, internals a mess. Unit drain d operate and preheat fine, burners all functioning.Called techline and filed issues. Sent over to safety.Sr#7740542657Safety took all information, said it looks to make no sense to rebuild unit and said they will be in contact with customer"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Westfield, MA 01085
Mike K.
Job Details:
12/16/2024
"Replaced main control and completed diagnostic cycle fine. Cs still needs to correct the cold water supply, no cold water coming to unit"
We serviced a
WHIRLPOOL RANGE
Model JGRP436WP01
Near Cromwell, CT 06416
Jimmy R.
Job Details:
12/16/2024
Helped with stove parts need to be ordered
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS
Near Charlotte, NC 28210
Clinton
Job Details:
12/16/2024
Dishwasher fell off til caused door to lean readjusted legs u it opens properly
We serviced a
KITCHENAID WALL OVEN
Model KODE900HBS00
Near Huntersville, NC 28078
Johnny
Job Details:
12/16/2024
"W11294389 control boardW11294388 control boardW11399171 user interfaceUser interface not working. Cx stated he was not quoted trip fee and did not pay trip fee, he said he will contact whirlpool and have them give an authorization code for us to proceed with the repair. Will need all 3 parts listed above. Closing out the ticket until further notice."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
12/16/2024
Installed new valve ran unit threw a wash cycle and unit is now filling and operating to specs ; dspstn on spec-tagged invntry: 1 W11220230 VALVE
We serviced a
SAMSUNG WASHER
Model WF45B6300AP/US 01
Near Milford, MA 01757
Aimee Z.
Job Details:
12/16/2024
Its stack asked Cust to have unstack for repairFound needs drain pump and pcbCs error codes Id for the drain pump; rqstng P&A on 1 DC92-02388S (Pcb board) and 1 DC97-20621A (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Charlton, MA 01507
Lee
Job Details:
12/16/2024
"Installed Evap, vacuumed, charged unit, tested okay; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Worcester, MA 01603
Lee
Job Details:
12/16/2024
"Customer states unit occasionally makes noise and goes directly to compute cycleConfirmed complaint, found sliders magnet has came loose, replaced off truck, calibrated unit, tested okay.; used 1 W10734521 (SLIDER) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS00
Near North Brookfield, MA 01535
Lee
Job Details:
12/16/2024
"Customer states error message for stuck keyConfirmed complaint, replaced user interface, verified unit now works properly"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Worcester, MA 01609
Lee
Job Details:
12/16/2024
"Customer states unit goes from start to complete without actually running cycleConfirmed complaint. Found belt broken, replaced off truck. Calibrated unit. Tested okay.; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Mendon, MA 01756
Aimee Z.
Job Details:
12/16/2024
Installed new control and drain pump calibration and ran diagnostics Then ran a spin cycle to end t; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Northbridge, MA 01534
Lee
Job Details:
12/16/2024
Installed parts tested okay.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Fort Mill, SC 29708
Mitch H.
Job Details:
12/16/2024
"Found main control board bad. Quoted customer for repair, customer approved. Removed and replaced man control board. Reassembled, tested, microwave heating and operating properly. Collected full amount on cc."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Huntersville, NC 28078
Johnny
Job Details:
12/16/2024
"Installed new parts, tested unit by doing icemaker fill test, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Clover, SC 29710
Mitch H.
Job Details:
12/16/2024
"Removed and replaced door lock and harness. Reassembled, plugged washer back in, ran control calibration and automatic test cycle. All components and functions operating properly.Lid lock inv.# 19266083; used 1 W11670519 (Lid lock) from stock"
We serviced a
GE RANGE GAS
Model JGSS66SEL1SS
Near Clover, SC 29710
Mitch H.
Job Details:
12/16/2024
Checked and found valve stem broken and loose. Needs valve. Checked part availability and quoted customer. Customer approved. Advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 WB21X25979 (Valve)
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Clover, SC 29710
Mitch H.
Job Details:
12/16/2024
Checked and found refrigerator operating properly with no unusual noises. All sounds are normal operating sounds. No issues found.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near York, SC 29745
Mitch H.
Job Details:
12/16/2024
"Tested oven, found igniter operating properly but valve not opening. Ordering valve. Checked part availability and scheduled return for 12/27 AM.; ordrng 1 WP98014893 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WGD8120HW
Near York, SC 29745
Mitch H.
Job Details:
12/16/2024
"Tested and found igniter not operating properly. Removed and replaced, tested, igniter now glowing correctly but burner still not light. Checked coils, Ohmed out properly and have correct incoming voltage but not opening valve. Replaced coils, tested, burner now lighting and dryer heating and operating properly.; used 1 279834 (Coil kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near York, SC 29745
Mitch H.
Job Details:
12/16/2024
"Disassembled, removed and replaced harness. Reassembled, tested. All surfaces elements, bake and broil operating properly."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Indian Land, SC 29707
Brandon
Job Details:
12/16/2024
Complaint units flames are too high. Found on arrival that unit tested as designed no repairs needed.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Waxhaw, NC 28173
Brandon
Job Details:
12/16/2024
On arrival I unboxed outer tub to find it had a hole in it. Please order another tub for repair. Give extra time.; ordrng 1 W11219115 (Outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Charlotte, NC 28277
Brandon
Job Details:
12/16/2024
On arrival I replaced ui on unit. After installation unit chimed as designed. No other issues found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV
Near Fort Mill, SC 29715
Brandon
Job Details:
12/16/2024
Customer is not getting ice. Found that water line is frozen going to ice maker. Ordering door for repair. Please let customer know when we can return. Told customer to check door for damages when it arrives.; ordrng 1 LW11026428 (Door)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Charlotte, NC 28205
Clinton
Job Details:
12/16/2024
"Plug ordered is not correct for home outlet installed new terminal block on unit. Left switch with customer. And have control with me in box will use on return ; ordrng 1 61273 (Plug), dspstn on spec-tagged invntry: 1 PT220 RANGE CORD 4' 3 WIRE and 1 WPW10245259 TERMINAL BLOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28216
Clinton
Job Details:
12/16/2024
Ran through multiple tested no noises neared pulled guard off and tighten the belt and checked the pully. No noises heard
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lincolnton, NC 28092
Ryan S.
Job Details:
12/16/2024
"Customer complaint icemaker, not working . Found icemaker tray broken wont harvest. replaced icemaker from truck stock . cycled icemaker. Icemaker filled . verified proper operation; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Cornelius, NC 28031
Johnny
Job Details:
12/16/2024
"Tested unit. Verified no heat present. Tested all fuses. Good with continuity. Tested motor, only 120v coming from motor to heater. Will need new motor,; ordrng 1 279787 (Dryer motor) and 1 WP697772 (Blower wheel) and 1 W10888146 (Blower housing) and 1 W11596046 (Seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Cornelius, NC 28031
Johnny
Job Details:
12/16/2024
"Customer provided audio of sound from icemaker, sound coming from icemaker is normal operation sound during ice harvest, no repair needed"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Cornelius, NC 28031
Johnny
Job Details:
12/16/2024
Unit had no power supply. So a proper diagnosis could not be given. Cx stated error code f3e3. Replaced inlet thermistor. Could not verify repair due to no power source.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ
Near Fort Mill, SC 29715
Brandon
Job Details:
12/16/2024
Complaint could not use oven because it would throw error code and shut down. Installed control and preheated unit to 350 and it preheated normally. No other issues found.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
12/16/2024
"Checked and found lid lock constantly cycling between lock and unlock. Unplugged washer, removed and replaced lid lock. Lock now operating properly but drain pump not working. Checked and found no power coming out of control to pump. Ordered control and harness. Checked part availability. Customer is going to be out of town next week. Scheduled return 12/30 AM.; ordrng 1 W11643701 (Harness) and 1 W11626074 (Control), used 1 W11670519 (Latch) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400PYS3
Near Charlotte, NC 28269
Clinton
Job Details:
12/16/2024
Drain line was kinked un raveled kink u it drains properly now; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP
We serviced a
LG REFRIGERATOR
Model LRSXS2706V
Near Marshville, NC 28103
Jonathan J.
Job Details:
12/16/2024
Replaced all previously ordered parts. Ran diagnostics and verified all proper operation with no leaks. Unit is dispensing water as it should icemaker auger is spinning in both directions as it should crushed and cubed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details:
12/16/2024
Installed switch on arrival and it worked. Unit tested fine after install.; dspstn on spec-tagged invntry: 1 W11123941 SWITCH
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Charlotte, NC 28206
Clinton
Job Details:
12/16/2024
Replaced inner door and top and bottom seals. And dispenser. Unit only leaks sometimes I believe we have it fix be the bottom gasket issue ; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Charlotte, NC 28204
Clinton
Job Details:
12/16/2024
Replaced vent and checked seals replaced ui panel is now working properly. No issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Stanley, NC 28164
Ryan S.
Job Details:
12/16/2024
Return return to install new damper installed damper verified proper operation; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Stanley, NC 28164
Ryan S.
Job Details:
12/16/2024
"Customer complained unit wont get hot. Found bad igniter . Ran bake, unit now heating .verified proper operation. ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Gastonia, NC 28054
Ryan S.
Job Details:
12/16/2024
"Customer complain unit leaking from freezer and icemaker not working. Found drain line in freezer clogged. Fix drain line by melting ice, clog and flushing drain line in back ran service mode found icemaker, not harvesting and water not getting to ice found heater not working . Ordering icemaker valve and heater . Inform customer Office will call when parts come in.; ordrng 1 WPW10341329 (Valve) and 1 WPW10554299 (Heater) and 1 W11577195 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rock Hill, SC 29732
Mitch H.
Job Details:
12/16/2024
"Checked and tested ice maker and dispenser. All operating properly. Ice sealing correctly. No issues found, operating as designed. Customer says she uses very little ice and ice sits in bin for a long time. This is causing the issue, as doors are opened and closed warm air entering is causing slight melting over time and ice is sticking together. Advised her to empty bin periodically or turn ice maker off if not being used."
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Rock Hill, SC 29732
Mitch H.
Job Details:
12/16/2024
"Called, got voicemail, left message. Arrived, no one at home. Called office. Crystal was able to talk to someone, gave door code and key location. Got in house. Found that dishwasher was a GE dishwasher, not Whirlpool.GE model DDT595SMJ0ES, Ser VG724568BNo service performed Left house, relocked door and returned key to location."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details:
12/16/2024
Installed parts no water Called tech line41735P 14 tan green 11 to 14 dc volts freezer fan.7740542718. Ref RobFan is shutting down causing low voltage issuesFound the fan shutting the low voltage down evap fan 5/9/24 covered 1 years spoke to Mike; ordrng 1 W11109595 (Evap fan)
We serviced a
GE RANGE
Model PGS930SEL2SS
Near Plainville, MA 02762
Aimee Z.
Job Details:
12/16/2024
Cust had uninstalled and will re installCant test not heated to gas. Cust will call if problemFound the rubber that held up fan eaten by mice
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Unionville, NC 28110
Jonathan J.
Job Details:
12/16/2024
"Complaint clicking beeping randomly through day night. I called techline file number 7740543200, 7740480445 safety file number. will be ordering and replacing spark module user interface and switch harness. No additional issues reported or of concern. By manufacturer or customer.; ordrng 1 W11162730 (Spark module) and 1 W11620570 (Control) and 1 W11701336 (Harness)"
We serviced a
LG DRYER
Model DLG7101W
Near Enfield, CT 06082
Gary V.
Job Details:
12/16/2024
"Installed thermistor kit and unit still faulting out on te1, quoted for new main control and customer going to call in if wants repaired or getting credit for thermistor kit, I removed thermistor kit and will send back to office."
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
12/16/2024
Complaint washing machine leaking from unknown location underneath whenever it is a use seems to be all the time. I found no leaks or no issues at this time with washing machine. I did find while using the washing machine for testing during testing the dryer hose connecting to the washer and dryerstarted pouring out. I found customer will need to have hoses replaced. Hoses are not covered under warranty.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/16/2024
"Complete dryer is heating, but not drying. Found to have a vent clogged issue in the wall going up to roof found that temperatures are extremely high when hose is connected and temperature dropped dramatically. The second hose is disconnected when hose is connected unit blows vent out of filter screen into your face With hose disconnected. Let goes and collects on screen. No issues found with dryer ran time dry verified all proper operations."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/16/2024
"I found previous servicing agency did not know how to braze. I found a complete restriction at filter dryer and incomplete solder joint at filter dryer. I found restriction at compressor I found compressor running in a vacuum. I found compressor is producing low pressure on high side discharge line 32 psi compressor has failed making an abnormal noise as well. Will need filter dryer, compressor, three-way valve assembly and evaporators. Will have to remove doors on fresh food section potential clogged drain corrosion everywhere from water leaking flooring damage as well found copper tubing is turning black on suction line may be pinholes in suction line ; ordrng 1 WPW10143759 (Filter drier) and 1 W11575003 (Valve) and 1 W10832994 (Compressor) and 1 W11087200 (Inverter) and 1 WPW10608485 (Evaporator) and 1 W11492867 (Evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/16/2024
Complaint rh door gasket coming apart at top. Installed new gasket and reformed gasket with hair dryer. Customer not to open doors for eight hours minimum so gasket will reform to frame properly.
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS00
Near Davidson, NC 28036
Johnny
Job Details:
12/16/2024
"Sr7740539164Installed, issue still present. Contacted Tech-Line. Recommended changing inverter board again and also magnetron. ; ordrng 1 W10217711 (Inverter board) and 1 W11346197 (Magnetron)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW05
Near Cheshire, CT 06410
Jimmy R.
Job Details:
12/16/2024
"Checked over unit and found freezer door not closing on left side causing frost build up and no cooling. Found freezer tracks hitting screw that backed out causing door to not close, tightened screw on both sides and door is now closing and sealing properly."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP630PYR5FS
Near Attleboro, MA 02703
Aimee Z.
Job Details:
12/16/2024
Cust stated noisy grinding noise. Ran a cycle and drain is grinding over heating more grinding; rqstng P&A on 1 WD21X25468 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
12/16/2024
"Ran washer due to customer having an issue with warm water coming in found water cycling cold and hot normally when running a wash cycle, ran diagnostics and checked for errors and water sensing finding unit working normally advised customer water is set to a level where it cant be moved water coming in from house depends on the temps water set to warm will cycle cold and hot this is normal the temps will depend on wash cycle and settings the unit is working to specs and no issue with unit customer has to get use to way unit fills"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Cheshire, CT 06410
Jimmy R.
Job Details:
12/16/2024
"Tested ice maker and found when ice maker would cycle and twist it would make a grinding knocking noise due to ice maker gears stripped out, found Ice maker bin clumping ice causing it to crack ice bin. Unit will need new ice maker, controls to fix clumping also ice bin and two fridge door gaskets. Parts tentative p/a ; ordrng 1 W11533213 (Control kit) and 1 W11557001 (Ice maker) and 1 W10910401 (Ice bucket) and 2 W10917313 (Door gaskets)s"
We serviced a
KENMORE DRYER
Model ="796.81182310"
Near Southwick, MA 01077
Mike K.
Job Details:
12/16/2024
"Unit is taking long time to dry, no flow out of vent, water nit is heating and tumbling properly. Found vent kinked and poor connection arrangement to house venting, cut vents and reconfigured connection, verified flow to outdoor vent. Left unit pulled out further to help prevent kinks. Suggested a hard line vent style that could push directly onto house vent if she wanted to be able to push unit back farther."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KBS2
Near Somers, CT 06071
Gary V.
Job Details:
12/16/2024
"Installed new control board and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Somers, CT 06071
Gary V.
Job Details:
12/16/2024
"Inspected and found ice maker broken, replaced with new ice maker and cycled, tested fine.; used 1 W10884390 (ICE MAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Somers, CT 06071
Gary V.
Job Details:
12/16/2024
"Concern is nor cold enough. Inspected and found settings set at lowest settings, found freezer running at -10 and fresh food at 35 degrees, adjusted temps to proper settings and all functions are running and tested fine."
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Suffield, CT 06093
Mike K.
Job Details:
12/16/2024
Replaced water valve and ran diagnostic cycle fine. Ran normal and verified filling properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/16/2024
Installed new ice maker and ran harvest with no issues. Verified all proper operations no leakage from new ice maker or fill tube; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28210
Caleb
Job Details:
12/16/2024
Followed all instructions via owners manual. Extended freeze will not disengage. Unit needs new ui. Part on back order. Office to call when part arrives.; ordrng 1 W11574767 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Charlotte, NC 28212
Caleb
Job Details:
12/16/2024
Tightened handle. Informed customer of proper use and care. Unit checks fine.
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Charlotte, NC 28227
Caleb
Job Details:
12/16/2024
Replaced door. Unit checks fine.