Service History 83 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JFFCF72DKL00

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Icemaker is needed order Icemaker and vlave not sending voltage to valve order vlave in case as vlave wont get voltage cant confirm its failed. ; ordrng 1 WPW10420083 (Water valve) and 1 W10889233 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHAXNB00

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Unit was cooling on arrival customer said the unit had gotten warm but cooled all fan operating at time of service I checked me the condenser coil it was fully cake I couldnt even see it before I cleaned it the photo in as if from after I pulled fist layer off. Ice hasnt working in years Custer will need to call in for new ticket as Im here for no cool.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/11/2025

Complaint that the washer will not start any cycle. Found bad capacitor. Replaced with TS# W11395618 and ran diagnostic cycle and all working normal.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

JENN-AIR REFRIGERATOR BM

Model JF42NXFXDE02

Near Grafton, Massachusetts 01519

Glenn

Job Details: 06/11/2025

Installed led kits tested all ok ; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 06/11/2025

Customer complained of noise found noise was pulley and loose roller. Quoted for repair with dryer repair kit replaced belt all four rollers and pulley. Verified proper operation. Collected via card . ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 06/11/2025

Customer complained when washing larger clothes it get off balance. Ran unit with three wet towel in high speed spin. Unit is running as designed.suspension is good. Showed customer proper loading procedures and referenced use and care guide. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/11/2025

Customer said leak started now not only in drip tray. Found pin hole in tub. Needs new tub. Putting in for 2xtimeframe and ordering tub. Informed customer part will be shipped to his home. Call office after checking it for damage. ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 06/11/2025

Customer complained of intermittent ice production. Replaced icemaker and valve that were pre Id. freezer was 3? and fan running. Ran test cycle and icemaker filled and harvest. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Tested and ran diagnostics. No stored error codes. Checked dispenser settings, found it was back to 1. Reset to 5, and saved setting. Exited settings menu. Allowed to sit for a few minutes. Reentered settings, found it had defaulted back to 1. Control not holding selected settings. Called tech line spoke to Chris SR#7741537186. He said to reorder control. Checked part availability. Part on b/o. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11672039 (Control)"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/11/2025

"Checked and tested. Found right front infinite switch shorted and burnt. Removed and replaced switch. Reassembled, tested, element now operating properly."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Medway, Massachusetts 02053

Aimee Z.

Job Details: 06/11/2025

"Found filled with water and drained out , found Washpump grinding and not spinning Also needs drain ; rqstng P&A on 1 5304519906 (Wash pump) and 1 A00126401 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 06/11/2025

"Found had a broken element replaced with ts , and pre heated complete; used 1 W10779716 (Bake) from stock"

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RS27T5200SR/AA 02

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 06/11/2025

Installed new ice maker and filled with water Cwa

We serviced a

GE REFRIGERATOR BI

Model GYE18JSLNFSS

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 06/11/2025

Installed new bypass error went away and water came out door .Advised customer to to use bypass only has house filter also

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/11/2025

"Disassembled, removed and replaced drain pump and control. Reassembled, ran load size calibration and tested washer. All components and functions operating properly."

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/11/2025

"Checked and found small drip from around pulley on gear case. Leaking past tub seal. Also found oil on belt guard. Ordering gear case, cam, actuator and belt. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11454738 (Gear case) and 1 W11212745 (Actuator) and 1 W10721967 (Cam) and 1 2Xtime (2X time) and 1 W11213879 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 06/11/2025

"Checked and tested dishwasher. Found no water going into dishwasher. Checked valve under sink, it was turned off. Turned water on, retested, dishwasher now operating properly."

We serviced a

LG WASHER FL

Model WM4000HWA

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 06/11/2025

"Installed new door boot and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JS48PPDUDE01

Near Somers, Connecticut 06071

Gary V.

Job Details: 06/11/2025

"Inspected and found ice maker jammed mid cycle and broken, replaced with new ice maker and cycled and filled with water, please allow 24-48 hours for ice production."

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Union, Connecticut 06076

Gary V.

Job Details: 06/11/2025

"Inspected and found clump of debris lodged in drain port, cleared out and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Somers, Connecticut 06071

Gary V.

Job Details: 06/11/2025

"Inspected and found wash arms clogged and wash pump not pumping properly, will order parts and return.; ordrng 1 W11613479 (Wash pump) and 1 WPW10491331 (Lower wash arm) and 1 WPW10498900 (Upper wash arm)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 06/11/2025

"Inspected and found timer shaft and knob broken, replaced and cycled, tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/11/2025

Replaced all parts and dispenser working properly. No issue found with the water.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ02

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 06/11/2025

Replaced fan motor from TS# due to wrong part. Will send back part to office. Fan running normal now. Freezer freezing good customer had bottles of water and they were frozen upon arrival.; used 1 WPW10464673 (EVAP MOTOR) from stock

We serviced a

GE RANGE ELECTRIC

Model JB750SJ6SS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/11/2025

Inspected and cycled to temp multiple times on different settings and all functions test fine at this time.

We serviced a

MAYTAG WASHER TL

Model MVWB765FW2

Near Wolcott, Connecticut 06716

Andre

Job Details: 06/11/2025

Ck unit upon arrival and found when in agitation and spin cycle unit making load jet engine noise. Check and remove wash plate and all parts are removable there is oil leak all over rotor and stator. order all parts to complete repair ; ordrng 1 W11393685 (GearCase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW1

Near Southington, Connecticut 06479

Andre

Job Details: 06/11/2025

Ck unit upon arrival found unit has water inside unit customer provided pan to drain off water. When I remove hose from drain thats install too high the portion sit inside tubing has brown sewage build up because everything flush from upstairs is also being spill over in to washer p trap drain. Show customer after draining water tilt unit and found drain harness broken to drain pump. Install prescreen wire harness and calibration and fill tub and drain unit and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Berlin, Connecticut 06037

Andre

Job Details: 06/11/2025

Ck unit upon arrival and found customer had unit unplug. Inform customer due to unit being unplug. Inform customer unit would need to be plug in for 24hr for proper diagnoses. Monitor unit for 20+ minutes Im in the home and compressor and all fan running condenser was getting hot before departure freezer had start cooling. Customer Ill monitor unit and will not unplug if situation changes

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/11/2025

Want to install the part discovered that the user interface was not part of the control panel additional part is needed ; ordrng 1 W11632709 (User interface)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28209

Caleb

Job Details: 06/11/2025

"Replaced all parts previously ordered. Tested unit when it was pulled out of the closet after repairs and the unit sounded and tests fine, even the tenant agreed, but when the unit is pushed in the closet the sound of the dryer running in this closet amplified the sound of the dryer causing it to sound loud, nothing can be done about excessive noise in this closet. Unit functions fine."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Rock Hill, South Carolina 29730

Clinton

Job Details: 06/11/2025

Installed new control and ran diagnostics no errors or issues after repair

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near New Britain, Connecticut 06052

Andre

Job Details: 06/11/2025

Ck unit upon arrival and per customer unit is clicking multiple time before lighting. Remove and found ignitor bake working and striking properly adjust ignitor closer to burner and unit is now operating on a single strike and light right away unit now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near New Britain, Connecticut 06053

Andre

Job Details: 06/11/2025

Ck unit upon arrival and remove and install harness with control and panel. Calibrate and run quick was cycle and unit now advancing through cycle unit operating to manufacturers specs

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Burlington, Connecticut 06013

Andre

Job Details: 06/11/2025

Ck unit upon arrival and found shelf not sitting properly after further inspection and help found ladders defective submitted for parts order inform customer office will reach out to schedule when parts become available ; ordrng 2 W11658541 (Ladder)s and 1 W10467461 (Ladder center) and 1 W11373136 (Air tower)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 06/11/2025

"Ran washer and found unit would come on sense then go right to done never filling or sensing a load, checked for errors and found F5e3 lid not locking or unlocking, f7e3 basket engaged during wash, tested actuator in a test cycle and found actuator not moving allowing unit to advance. Replaced actuator and cam ran a calibration cycle and unit is now sensing and washing properly; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325FDAM04

Near Fort Mill, South Carolina 29715

Clinton

Job Details: 06/11/2025

Replaced all parts lights and filter housing unit now fills water properly and lights are working. No issues with unit after repairs

We serviced a

MAYTAG WASHER TL

Model MVWB850YW1

Near Torrington, Connecticut 06790

Andre

Job Details: 06/11/2025

Ck unit upon arrival took me a very long time to be able to remove basket from tub. After finally removing basket and stator with rotor install all new parts and run unit and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW09

Near East Hartford, Connecticut 06108

Mike K.

Job Details: 06/11/2025

"Complaint that unit had frost in freezer, then was freezing items in ff. Fr empty on arrival and no frost. Removed evap cover and not a heavy frost pattern but some built up where the vents are coming in from the ff section. And light frost across most of front of evaporator. Unit is on its one setting warmer then recommended setting. Decent airflow into ff. Description sound like a door wasnt closed fully, frost built up and reduced airflow. Doors are sealing fine (cs did previously have gasket issues, no major gaps between liner/casing. Verified condenser fan running. Possible beginning of a sealed system issue, but not enough evidence to show. Turned unit back to recommended setting and cs will monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near South Windsor, Connecticut 06074

Mike K.

Job Details: 06/11/2025

"4-3 error in history. Wash motor not running, verified in diagnostic cycle, unit fills, but wash motor not running, cancelled and drained fine.Unit is under additional 1yr warranty as a Costco purchase. Took photo of cs reciept.Replaced sump assy, ran diagnostic cycle and unit is operating properly, verified heating element operation. ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/11/2025

"Tested unit and found when plugging in drain ouzo would just run never shutting off, checked errors and found F3e1 pressure system fault. Tried to recalibrate unit but issue stayed with pump. Unit will need ctrl replaced will order and return when back in stock ; ordrng 1 W11603811 (Cntrl)"

We serviced a

KITCHENAID RANGE

Model KOSE500EBS02

Near Ellington, Connecticut 06029

Gary V.

Job Details: 06/09/2025

"Installed new Ui panel and cycled, unit working properly at this time with no fault codes."

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FRSS2623AW0

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 06/09/2025

"Inspected and found broken ice maker and water tube cracked, will submit estimate and call for return date.; rqstng P&A on 1 5304532555 (Ice maker) and 1 241806601 (Coupler) and 1 241850624 (Full tube)"

We serviced a

KITCHENAID COOKTOP

Model KCED600GSS01

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 06/09/2025

"Inspected and found right front switch internal shaft loose, and burner sensor not shutting off hot indicator lite, will order parts needed and call with return date. Unit is a downdraft and need 2 techs to uninstall and reinstall unit, as unit is too heavy and awkward to attempt repair with only 1 tech.; ordrng 1 W10911303 (Right front switch) and 1 WPW10251108 (Burner) and 1 W11517959 (Burner) and 1 W11171119 (Burner) and 1 WPW10342780 (Burner)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Springfield, Massachusetts 01105

Gary V.

Job Details: 06/09/2025

"Inspected and found pressure system fault and air hose and dome tested fine, installed new min acu and ran diagnostics test and tested fine.; dspstn on spec-tagged invntry: 1 w11603810 control"

We serviced a

LG REFRIGERATOR FDB

Model LMWS27626S/04

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 06/09/2025

"Inspected and found food binding freezer door open causing frost and ice build up, removed package of food and doors now closing properly.; saved tckt"

We serviced a

WHIRLPOOL WASHER FL

Model WFW6720RR0

Near Granby, Connecticut 06060

Gary V.

Job Details: 06/09/2025

"Inspected and found door strike broken off inside the latch, needs latch and strike, will order parts and call for return date.; ordrng 1 W11733849 (Latch) and 1 W11316914 (Door strike)"

We serviced a

SAMSUNG WASHER FL

Model WF45R6100AV/US

Near Manchester, Connecticut 06042

Mike K.

Job Details: 06/09/2025

"Intermittently stops with 30 minutes left.Ran normal wash and went through fill and into agitate fine. Cancelled and ran rinse/spin, spun out fine. Ran self test and completed fine.3c2, dc1, dc, ub, Unbalnced load, door lock and motor voltage failure errors in historyQuoted for door lock and control. Denied. Collected for service call only"

We serviced a

JENNAIR DISHWASHER

Model JDTSS244GL0

Near Manchester, Connecticut 06040

Mike K.

Job Details: 06/09/2025

"Unit display turns on, on its own, beeps intermittently, cant select options or cancel. Some times display does not turn on. Ordering u/i and control.; ordrng 1 W11302460 (Console) and 1 W11308807 (Control) and 1 W10898167 (Harness)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Wolcott, Connecticut 06716

Andre

Job Details: 06/09/2025

Ck unit upon arrival and per customer unit is making unusual noise check and found one of the noise customer is hearing is coming from the draining tube banging around unit also has on a after marker hose due to manufacturers hose being too short. Also elderly customer do wash mix garments which result in unit banging around due to unbalanced load customer did not know that you can pause unit to rearrange garments. Show and instruct and inform customer how to properly use unit to the best of my knowledge. Customer has a relative that will come by and screw drain hose to wall

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FFHB2750TD6

Near Thompson, Connecticut 06277

Chris B.

Job Details: 06/09/2025

Replaced gasket seal kit part and mentioned to the customer to keep an eye on the ice maker for the next few days.

We serviced a

JENNAIR RANGE

Model JES1450DS0

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 06/09/2025

Replaced both switches and both front left and right burners working properly. 1yr warranty on parts and labor.

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC527PSS01

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/09/2025

Tried removing the oven from the wall but found its jammed and wont come out. Customer will have to have the installers come back and dislodge the oven from the wall and make it accessible upon return. Will need a second tech to make sure unit can be removed easier and reinstalled as well.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/09/2025

"Customer has Parts and labor auth. Customer had issue with install, installer left unit not secured to cabinet. Was missing Install brackets, and outer cabinet seal was damaged. Ordering 2 brackets, 2screws, and outer seal. Informed customer office will call when parts come in. ; ordrng 2 WP8269145 (Bracket)s and 2 W11551549 (Bracket screw)s and 1 W11414078 (Outer seal)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/09/2025

Customer complained unit not draining. Found obstruction in drain line.cleared obstruction. Ran unit. And unit now draining and working as designed.

We serviced a

KITCHENAID WALL OVEN DBL

Model KOEC530PPS02

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/09/2025

"Returned to install parts ordered. Installed control board , inverter board, and magnetron. Ran cup of water test, no noises out of ordinary operation and water heated . Unit working as designed."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/09/2025

"Customer complained unit wont stop draining, found pressure system fault. Replaced control board that was pre Id. Ran quick wash unit filled and started washing. Verified proper operation."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 06/09/2025

F2e3 f2e1 f9e1 f3e1 complaint drain pump comes on and runs and runs and runs. Lights will not be displaying on screen when issue occurs. I found error codes listed above tested drain pump tested all other operations. Everything appears to be working fine as of right now. I drain pressure dome hose and pressure dome is fine no kinks or pinches in hose. No slices found in top part of hose where lid is either placed unit in a quick wash cycle before departure. Performed with no issues. also performed a control board calibration cycle. ; dspstn on spec-tagged invntry: 1 w11603810 control

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS5

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 06/09/2025

"Complaint dishwasher never started. I cannot get dishwasher to start before or after replacing switch assembly and new switches I messed with switches. I even replaced with original switches and latch assembly could not start unit left side normal LEDs entire left side of user interface is illuminated, dimly all the time the second voltage is supplied to unit. I am ordering user interface and main control to fix if issue does not fix I suspect main harness issue.; ordrng 1 WPW10285180 (Control) and 1 WPW10459139 (Ui) and 1 W10258275 (Fuse kit)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28214

Clinton

Job Details: 06/09/2025

Cant find any issues with unit customer has issues with communication for language barrier. Unit is tumbling and heating

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28216

Clinton

Job Details: 06/09/2025

"Replaced thermal fuse and thermal cut off unit has FAILED VENT TEST AGAIN. Customer said they had the vent cleared. Customer will need to be charged as I can find no issues that would cause this other then the vent blocked ; used 1 279816 (NT), and 1 Wp3392519 () from stock"

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RZ1

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 06/09/2025

Complaint oven will preheat perfectly fine and never continue to heat after it reached preheat temperature ever. I found error F2e10 and f2e1 im ordering a user interface and controls and an oven temperature sensor as a precaution I verified I can cancel the cycle and unit will again preheat perfectly fine and never heat again after flame shuts off. I can wait for oven with door switch closed to get down to 100?still will not automatically reignite have to cancel cycle. Wait about 15 to 20 seconds and then will reignite again after pressing start. Have cycled power off to unit for three minutes no change.; ordrng 1 W11730273 (Ui) and 1 W11745759 (Control) and 1 W10898291 (Control) and 1 W11730224 (Sensor)

We serviced a

KITCHENAID REFRIGERATOR BM

Model KRFC302EBS08

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 06/09/2025

"Complaint snow, frost developing back of unit food freezing on the top shelf and in the deli drawer had to raise temperature up higher to 41? to get it to not freeze food. I found temperatures are 42.3? in fresh food section, top shelf, measuring juice on the door, measuring soy sauce and on the bottom shelf measuring barbecue sauce. Deli drawer is just not made for deli not for produce as it will freeze produce. Frost developing on damper vent is normal as it uses the freezer to cool fresh food section down and when theres high humidity, it will accumulate. Found fresh food door gasket is torn. Will need to be replaced ordering gas no further issues found ran diagnostics cycle damper door is opening and closing normally. Fresh food multiple locations42.3, 0 in freezer. Deli drawer freeze food and top shelf. ; ordrng 1 W10830046 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/09/2025

Customer complained unit just keeps draining. Found pressure system fault. Found pressure hose intact and connected on both ends properly. Needs control board. Ordering control board.informed customer office will call when part comes in. ; ordrng 1 W11608056 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ2

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/09/2025

Complaint unit is not drying dishes. Heater is never hot at the end of the cycle no longer steaming at the end of the cycle. I found heater had melted itself in half failing. Replaced heating element tested operations no further issues found. cleared F7E1 error code incoming water too cold.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW3

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/09/2025

"Complete dishwasher has never been used never been tested door when opened makes a popping creaking noise. Dishwasher slides all the way in and out of the hole and trying to open the door. I found dishwasher was not properly installed. I found kickplate was installed upside down causing noise when opening and closing the door, I found mounting support tablets were not Secured to the dishwasher I found drain hose was also not installed and tightened down properly would have caused a severe leak. I properly secure dishwasher re-oriented kickplate no further issues found tightened drain hose down properly tested operations no leak at occurring no further issues found. Replaced door latch assembly well for good measure."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS10

Near Charlotte, North Carolina 28215

Mitch H.

Job Details: 06/09/2025

"Removed and replaced compressor and related parts. Charged system with nitrogen to 250psi, used bubble solution to check for leaks, none found. Allowed unit to sit under pressure for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for another 20 minutes allowing for deep vacuum. Weighed in correct charge, 51g, of R600a. Compressor operating and cooling properly."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 06/09/2025

"Replaced icemaker that was previously ordered and not installed, replaced rails that were previously ordered and not installed due to broken gear made out of plastic.. unit checks fine"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Franklin, Massachusetts 02038

Lee

Job Details: 06/09/2025

"Need to reorder gasket, correct part number but incorrect gasket packaged.; rqstng P&A on 1 W10407212 (gasket-fip)"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS22

Near Grafton, Massachusetts 01536

Lee

Job Details: 06/09/2025

"Found error message 1-1 relay board and 8-0 blower error, cleared error message and tried to run blower, found no voltage being sent to blower, need to order and replace control, will bring along blower as well; ordrng 1 W11448962 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Shrewsbury, Massachusetts 01545

Lee

Job Details: 06/09/2025

"Customer states drain pump continues to run, confirmed issue, found error message 3-1, pressure hose is clear of any debris, replaced control, calibrated, tested okay"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Worcester, Massachusetts 01606

Lee

Job Details: 06/09/2025

"Customer states unit does not fillConfirmed issue, found wires eaten by mice underneath unit, explained to customer this issue would not be covered under warranty"

We serviced a

MAYTAG WASHER TL

Model MVWB955FC1

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 06/09/2025

"Plastic tabs that hold glass lid to lid frame broke when attempting to remove glass lid because its all made of Plastic unit will need door frame as well, there are 2 quarter inch screws close to the hinges on the frame that are impossible to access and remove, following tech will need a special tool to fit tight space ordering hinges, may not be needed for following repair. There apparently is a S code for this specific problem for this unit and this unit fits the serial number range S25353. There is a video included for repairs on service matters W11256819 . Will need an 2x frame. Was able to remove bolt out of washplate but washplate will need to be removed in order to remove glass underneath. Washplate will need to be broken off or possibly mini air bags can pop off washplate. Left lid with customer.; ordrng 1 W10523940 (Right hinge) and 1 W10781540 (Left hinge) and 1 W10912346 (Lid frame) and 1 W11558969 (Washplate)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 06/09/2025

"Replaced defective element. Unit now tests fine, made adjustments to door. Unit heats and runs fine.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSF705HBS00

Near Charlotte, North Carolina 28270

Caleb

Job Details: 06/09/2025

"Unit had micro leak from filter housing from where water line inters filter housing, unit needs new water lines to and from filter to housing, may needs new filter housing.; ordrng 1 WPW10394053 (Housing) and 1 W10279882 (Inlet tube) and 1 W10279885 (Outlet tube) and 1 W10238092 (Water tube)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Charlotte, North Carolina 28226

Caleb

Job Details: 06/09/2025

"Replaced control, unit checks fine. And pump unit checks fine."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS309BSS00

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/09/2025

"Unit has inverter error code, unit needs new inverter board. Appliance manager and mag. Customer also experienced oven shutting down after unit is preheated, oven needs main control.; ordrng 1 W10217711 (Inverter) and 1 W10915648 (Microwave manager) and 1 W11098747 (Mag) and 1 WPW10708464 (Oven control)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/09/2025

"14913 building panorama #2 1490# L1 to N 120v, L2 to N 120v. L1 to L2 0v. Tripped breaker and spread poles on dryer plug for better connection. Unit now heats fine, advised landlord lord to contact electrician."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS555SIHV00

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 06/09/2025

"Freezer door ordered was the wrong part number, wrong color, door is black. Color needed is black stainless. Ive made adjustments to the freezer door gasket using my heat gun and applied permagum under gasket to allow gasket to meet the cabinet. Took before and after picks with flashlight in unit to show no light coming through after my repair. Cust called whirlpool while in house. She sold her house and is moving in 2 weeks. Ordering correct door. If unit is not frosting over where I made my corrections then door will not be needed. ; ordrng 1 LW10912320"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/09/2025

"Disassembled top, removed and replaced control. Ran control calibration and tested washer. All operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/09/2025

W1eagx1wp1 f2e1 cleared code. I replaced main control tested operations no further issues found.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Charlotte, North Carolina 28269

Clinton

Job Details: 06/09/2025

Unit will kick on for a second motor turns and stop almost immediately unit has many faults stored in unit a few have control faults. Ordered control and motor ; ordrng 1 W10802464 (Control) and 1 W11105178 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

JENNAIR WALL OVEN

Model JJW3830LL00

Near Charlotte, North Carolina 28269

Clinton

Job Details: 06/09/2025

Unit error for ui lost communication u it keeps cycling power loss on screen randomly order ui panel office will need to call to schedule once parts arrives ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28262

Clinton

Job Details: 06/09/2025

Called customer they cancel serviced. Said they were going to buy a new washer

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Auburn, Massachusetts 01501

Lee

Job Details: 06/09/2025

"Customer states unit gave an error message during cycleFound error message for long fill and load detected during clean cycle, cleared error codes , checked both valve found working properly at this time, asked customer to keep both hot and cold valves open when using , and to update software by connecting to her phone. Left part with customer"

We serviced a

GENERAL ELECTRIC WASHER TL

Model GTW465ASN3WW

Near Sutton, Massachusetts 01590

Lee

Job Details: 06/09/2025

"Customer states unit does not spin, confirmed issue, found lid latch has broken, replaced with pre I.d part but new lid latch would not unlock, came in locked position out of package, tried to reset control but need to replace.; rqstng P&A on 1 Wh22x38441 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ03

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/09/2025

Returned to install new damper. Installed part. Damper now opening. Verified proper operation.

We serviced a

MAYTAG RANGE

Model MER7700LZ3

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/09/2025

"Upon arrival, customer said he should have an extended warranty informed him there was no warranty on this service call. He cc will need to call whoever he got the warranty from. Refused service."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ11

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 06/09/2025

Checked and found tabs on refrigerator door gaskets torn and split. Removed and replaced both left and right door gaskets. Used heat gun to form gasket and ensure proper seal around full perimeter of door. All operating properly.

We serviced a

WHIRLPOOL DRYER

Model LER8648PW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 06/09/2025

Checked and tested. Found dryer has correct incoming voltage. No power out of timer to motor. Ordering timer. Checked part availability and scheduled return for 6/16 PM.; ordrng 1 WP3979618 (Timer)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/09/2025

"Confirmed issue of drain pump constantly running, unable to cancel. Removed and replaced main control. Ran control calibration and tested washer. Completed properly and washer operating correctly."

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSS0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/09/2025

Checked and tested dishwasher. Found noise coming from drive motor. Making very loud noise. Ordering pump/motor assembly. Checked part availability and scheduled return for 6/17 PM ; ordrng 1 W10428167 (Pump/motor assembly)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/09/2025

Confirmed same issue. Can get oven to burner to light initially but will not cycle back on. Called tech line spoke to Andrew SR# 7741737150. Advised him of issue. Ordering bake igniter and valve. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP9758079 (Igniter) and 1 W11449506 (Valve)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/09/2025

"Checked and tested. Found bulk dispenser leaking. Ran diagnostics, found F3E5 bulk dispenser error. Needs dispenser assembly and drawer. Quoted customer for repair and save estimate. Customer says they have an extended warranty and will find the information and go through them. Collected for service call on cc."

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/09/2025

"Replaced all parts and ran a calibration, diagnostic and a drain and spin and unit working properly. No leaks detected.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM KIT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Blackstone, Massachusetts 01504

Lee

Job Details: 06/09/2025

"Installed compressor, pulled vacuum, charged, tested okay; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

SAMSUNG RANGE

Model NE63T8711SS/AA

Near Manchester, Connecticut 06040

Mike K.

Job Details: 06/09/2025

"Lf burner switch does not always turn off , have to juggle it for awhile to get it to turn off. Burner itself functions, just the switch turning off issue. Quoted for switch/labor, accepted. Ordered switch and collected in full via cc; ordrng 1 Dg44-01006d (Lf switch)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near East Hartford, Connecticut 06118

Mike K.

Job Details: 06/09/2025

"FF temp on arrival 51, 52 in fr, compressor/fans running. Removed fr evaporator cover and only a litttle frost in upper right corner, ff evaporator has clump of ice in upper right. Tested with uv light and found dye on the ff evap upper right, in the clump of ice, steamed clear and tested with 250psi nitrogen, leak verified in the ff evap. As I told cs I would document call I called techline.Documented history of cooling and icemaker issues and what has been previously replaced. Gave finding of leak in ff evap and the panned action of replacing ff evap and dryer.SR#7741733126Did remove nitrogen after finding leak, pulled into vacuum and charged again with refrigerant to try and get them some cooling until return. Also ordering evap enclosure as cover wont screw in on right side. This is a 5 door unit and everything will need to come out of FF section to access evaporator Office to contact cs when parts come in to schedule return 2x time; ordrng 1 W11435997 (Evap enclosure) and 1 W11116006 (Evaporator FF) and 1 WPW10143759 (Drier) and 1 2xtime (2x time)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near East Hartford, Connecticut 06118

Mike K.

Job Details: 06/09/2025

"Unit is under 1yr wp warranty per service bench F8e1 long fill only error in history. Cold valve , house side,leaks when on, cs says they have been leaving off which would be causing the long fill errors.Cs to have plumbing fixed and call into whirlpool if having any further issues."

We serviced a

KITCHENAID RANGE

Model KFED500EWH05

Near Windsor, Connecticut 06095

Mike K.

Job Details: 06/09/2025

Replaced u/i and tested fine in operation

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Windsor, Connecticut 06095

Mike K.

Job Details: 06/09/2025

"LR burner not lighting found x oriface clear, sparking properly, no gas flow )other burners fine) quoted for valve assy / labor.Denied, collected for service call only."

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