We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Clover, SC 29710
Mitch H.
Job Details:
12/02/2024
Checked and confirmed issue. Ordering console and control. Checked part availability and scheduled return for 12/9 AM. Collected for labor on cc.; ordrng 1 W11600370 (Console) and 1 W11261167 (Control)
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Clover, SC 29710
Mitch H.
Job Details:
12/02/2024
"Found no ice or frost buildup in freezer on arrival. Customer says that if she sets freezer to a colder temperature it will happen. Current temperatures in freezer and refrigerator are at 6 and 37. Customer also says that when unit goes into defrost, temperature in freezer gets very warm. Entered diagnostics, ran tests for all thermistors. Refrigerator checked good. Freezer thermistor showing open and defrost thermistor showed shorted. Quoted customer for replacing both and saved estimate. Customer approved repair. Checked part availability and scheduled return for 12/5 PM. Collected full amount on ck#161; ordrng 1 W11260592 (Harness) and 1 12002355 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cornelius, NC 28031
Johnny
Job Details:
12/02/2024
"Installed new parts, ran calibration cycle, ran service cycle, working as designed."
We serviced a
KITCHENAID M/W OTR
Model KMBD104GSS01
Near Cornelius, NC 28031
Johnny
Job Details:
12/02/2024
Burnt connections at transformer. Quoted cx. Collected trip fee.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Fort Mill, SC 29715
Brandon
Job Details:
12/02/2024
Complaint unit is making noise. Tested unit on arrival and found no abnormal noises. All components tested functional on unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Charlotte, NC 28270
Brandon
Job Details:
12/02/2024
Complaint units light in freezer is not going off. Did not have light switch truck stock. Please order light switch and let customer know when we can return.; ordrng 1 W11396033 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Pineville, NC 28134
Brandon
Job Details:
12/02/2024
Complaint unit is making noise. Tested all components on unit and did not find any noises. Temps were correct and unit was working properly.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cornelius, NC 28031
Johnny
Job Details:
12/02/2024
Installed new part. Tested unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, NC 28208
Clinton
Job Details:
12/02/2024
Replaced console and control unit working properly button works everytime
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gastonia, NC 28056
Ryan S.
Job Details:
12/02/2024
"Customer complaint unit would not work upon arrival found unit would not go into agitate or spin, found belt had came off of cam inside of belt cover. Put belt back on. Ran unit verified proper operation."
We serviced a
KITCHENAID WASHER
Model KDTE204KPS3
Near Charlotte, NC 28214
Ryan S.
Job Details:
12/02/2024
"Return to install new salt, motor and control board and diagnostics then ran quick wash no leaks detected. verified proper operation; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mooresville, NC 28117
Ryan S.
Job Details:
12/02/2024
"Returned because customer complained ice maker on bottom was leaking water into bottom ice maker bin. Found bottom icemaker fill section was blocked with ice. Took out icemaker removed ice , ran bottom icemaker fill, unit filled properly, valve not leaking, new valve, icemaker asking for proper amount if water. Cycled disorder and top icemaker and no water going to bottom icemaker. Informed customer bottom icemaker just had obstruction causing water to go to bin and not icemaker during harvest, verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Charlotte, NC 28209
Clinton
Job Details:
12/02/2024
Unit working at time of service no issues customer was in middle of wash on arrival
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Enfield, CT 06082
Gary V.
Job Details:
12/02/2024
"Inspected and found capacitor and wire harness broken, quoted and they will call.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Agawam, MA 01030
Gary V.
Job Details:
12/02/2024
"Inspected and found power cord connection on main acu became loose, tightened and adjusted, tested fine."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Springfield, MA 01118
Gary V.
Job Details:
12/02/2024
"Inspected and found water tube coupler at top left hinge not connected tightly causing leak, adjusted and tightened. cycled fine. No other problems found at this time."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Springfield, MA 01105
Gary V.
Job Details:
12/02/2024
"Inspected and found water selector switch became loose behind the console, adjusted and tightened, cycled and tested fine now."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near East Longmeadow, MA 01028
Gary V.
Job Details:
12/02/2024
"Installed parts listed and cycled, tested fine"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Somers, CT 06071
Gary V.
Job Details:
12/02/2024
"Inspected and found unit not filling fast enough to satisfy pressure system in time, customer having plumbing problems and informed her. All other functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDT09
Near Enfield, CT 06082
Gary V.
Job Details:
12/02/2024
"Inspected and found lower crisper rail broken, replaced and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
12/02/2024
"I could not get dishwasher to leak. I suspect an over sudsing condition caused dishwasher to leak from the door as there is still soap residue, and upon starting the dishwasher unit had heavy sudsing inside of dishwasher. after draining dishwasher twice and filling it again sudsing disappeared. Unit never leaked while I was at house except once when I opened the door mid cycle when it was experiencing, the sudsing condition had been on sensing wash. Three hour and 35 minutes cycle. if customer calls back for water leaking again, and there are no sudsing will need bottom door, seal, and door gasket."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
12/02/2024
Complaint dishwasher leaked water all over floor. I found someone had installed a screw through the tub after hinge pin broke allowing dishwasher to leak all over floor. Unit will need a new tub assembly. Hinges hinge support to repair and rack holders as well.; ordrng 1 WPW10681506 (Tub assembly) and 1 WP8534853 (Hinge) and 1 W11612302 (Hinge) and 1 8194001 (Support) and 1 W10914507 (Track) and 1 W11259786 (Track) and 1 W11259785 (Track) and 1 W10913628 (Track) and 2 WPW10546503 (Adjuster)s and 1 W11085683 (Sump assembly)
We serviced a
GE MICROWAVE
Model PVM9005EJ2ES
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
12/02/2024
"Complaint microwave will not turn on. I found incoming voltage is proper and correct. Customer was in the middle of cooking when microwave made a loud pop and turned off. I found latch board assembly is heavily worn down due to normal wear and tear. I found latch hooks built into the door or no longer the same length one is more worn down than the other one and has flattened out not allowing unit to create a tight closure when door is closed. When monitor switch failed, causing a cascade effect leading to fuse blowing leading to control board damage. Primary relay will not activate anymore. Unit will need switch assembly. All the switches door assembly that includes latch hook assembly as it comes with the door and main control. as well as fuses. No additional issues seem at this time. Unit was heating fine per customer so I do not suspect Megatron or anything wrong with the high-voltage side of things. ; ordrng 1 WB27X26297 (Control) and 1 WB27X11138 (Fuse) and 1 WB10X25607 (Latch board) and 1 WB24X10204 (Switch) and 1 WB24X10205 (Switch) and 1 WB24X10146 (Switch) and 1 WB27X11213 (Thermostat) and 1 WB56X26202 (Door assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Southampton, MA 01073
Mike K.
Job Details:
12/02/2024
"Replaced gasket, warmed in sink and steamed out remaking wrinkles when on door, sealing properly. Instructed to leave closed for next 4-6 hours."
We serviced a
AMANA REFRIGERATOR
Model ATB2132ARW
Near Easthampton, MA 01027
Mike K.
Job Details:
12/02/2024
"Unit is not cooling in rf section, found evap clogged. Advanced defrost timer and not defrosting. 120vac coming through defrost thermostat (which is nla), but open heater 63001595 (also nla). Unit unrepairable"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Northampton, MA 01060
Mike K.
Job Details:
12/02/2024
"Replaced main control, went through diagnostic cycle fine. Ran normal cycle several times through sensing and into agitate, cancelling and draining fine. Ran drain and spin and went into spin fine."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Mendon, MA 01756
Aimee Z.
Job Details:
12/02/2024
"Cust stated at end of cycle it refilled with water and kept re spinning and wouldnt shut off.Pulled error codeF8e1. Long fill water coming in slow.Went to service matters re set for continuous wash or the button was stuck.Calibrated couldnt get into diagnostics Ordering control and drain pump Advised Cust to do wash and let us know if still continues to wash.; rqstng P&A on 1 W10919003 (Drain pump) and 1 W11608058 (Control board), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
12/02/2024
"Disassembled dryer. Removed and replaced drive motor, blower wheel and installed dryer kit. Reassembled, tested, dryer operating properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 WP694089 BLOWER WHEEL , used 1 4392065 (Dryer kit) from stock"
We serviced a
GENERAL ELECTRIC MICROWAVE
Model JVM6175EK2ES
Near Stanley, NC 28164
Ryan S.
Job Details:
12/02/2024
"Customer complained of noise and unit didnt cut off.found door switches good, found unit working, found noise coming from internal fan, ordering fan and blade. Also ordering control panel due to relay getting stuck causing unit to not cut off before. Informed customer office will call when job is authorized and parts come in.; ordrng 1 WB26X10262 (Fan motor) and 1 WB26X10254 (Fan blade) and 1 WB56X30183 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Dallas, NC 28034
Ryan S.
Job Details:
12/02/2024
"Returned to install new ui panel and sump. Installed parts. Ran diagnostics, then ran normal wash due to normal wash not being able to be selected before. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, NC 28205
Caleb
Job Details:
12/02/2024
"Unit drops to subfloor making it nearly impossible to uninstall unit, found water leaking from water valve due to install issue, advised customer to contact installers. If call back and can confirm water valve is stripped order 1 valve.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Charlotte, NC 28217
Caleb
Job Details:
12/02/2024
"Knob split, informed customer to contact whirlpool so they can send her a new knob. Part is covered under functional warranty."
We serviced a
WHIRLPOOL RANGE
Model Kseg700ess7
Near Mint Hill, NC 28227
Caleb
Job Details:
12/02/2024
Customer stated that her electrician found loose wiring in junction box. Since the correction she has had no issues. Unit checks fine.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Charlotte, NC 28227
Caleb
Job Details:
12/02/2024
"Replaced suspension rods, unit tests fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Wilbraham, MA 01095
Jorden
Job Details:
12/02/2024
"Arrived and found valve receiving 120v but no water coming into unit. Replaced water valve and still no water, removed hose from valve and opened supply valve and nothing came through. Checked valves underneath sink and in basement and all valves are open. Verified hot water coming through at the sink but none going into dishwasher, advised customer have supply valve underneath sink investigated. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee. ; used 1 W11434044 (VALVE-INLT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Charlotte, NC 28277
Brandon
Job Details:
12/02/2024
Complaint unit is not making ice properly. On arrival I opened door and found unit was full of ice. I did find that customer had after market filter in housing. Told customer to use whirlpool filter. Also found that chime does not work on ui. Ordering ui for repair.; ordrng 1 W11634312 (Ui)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near New Britain, CT 06052
Ruben C.
Job Details:
11/27/2024
7740419595 called techline not spinning in quick wash had to recalibrate control test normal spinning now ran diagnostics normal; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
LG WALL OVEN
Model LWD3063ST/01
Near Southwick, MA 01077
Mike K.
Job Details:
11/27/2024
"Unit has no power after doing a self clean. Found open hi limit thermostat on lower left ven, customer will have both upper/lower replaced. This is a double wall oven and has to come me out to access thermostats behind rear covers.; ordrng 2 6930w1a003d (Thermostat)s"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Worcester, MA 01606
Glenn
Job Details:
11/27/2024
Complaint dishwasher not filling with water. Tested found 120V to valve. Replace faulty fill valve from truck stock tested all ok; used 1 WPW10327249 (VALVE) from stock
We serviced a
LG REFRIGERATOR
Model LRFOC2606S/00
Near Wilbraham, MA 01095
Chris B.
Job Details:
11/27/2024
Complaint that the dispenser is not giving water. Found shutoff water line behind the refrigerator was on the closed position. Customer pulled unit out. Opened the line and all working properly. Found bad mullion flap. Will put in part for approval. ; rqstng P&A on 1 AGU74268133 (Mullion Flipper)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28278
Clinton
Job Details:
11/27/2024
Installed new control and harness confirmed unit drains and spins ran auto test no errors or issues did notice unit had a lot of soap suds in it. Tho told customer may be a issues I ran a clean cycle and informed him to add vinegar if they did not disappear ; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC and 1 W11643701 HARNESS LOWER
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
11/27/2024
Upon arrival informed customer unit was out of warranty and was registered for October 2023. Customer show me receipt for March 2024 customer called Whirlpool to get registry fixed and Whirlpool told him that Lowes sold him a used unit and then it would have to use 1023 as the warranty so it is out of warranty. Customer refused to pay left call .
We serviced a
MAYTAG DRYER
Model MGD8200FC1
Near Longmeadow, MA 01106
Jorden
Job Details:
11/27/2024
"Arrived and found idler wheel causing noise, replaced and tested fine. ; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/27/2024
I replaced dishwasher motor sump assembly. I tested operations no further issues found with dishwasher at this time. All operations are working normally. No leakage occurring either.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/27/2024
"Complaint gear case has leaked all over floor damaging floor, staining the floor, natural stone agitator is loose, extremely wobbly. I found gear cases failed everything on the lower end is seized. ordering agitator and spanner as well. Office to call customer when all parts come in. ; ordrng 1 W11550891 (Agitator) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (Clutch) and 6 W11027980 (Screw)s and 1 W10915701 (Rotor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/27/2024
Complaint microwave keeps displaying F1 5 error code not heating. I found complaint true. I replaced magnetron inverter and microwave appliance manager all the same time. I tested operations. Microwave is heating fine. No damage to wave guide at this time. All operations are working fine.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Worcester, MA 01606
Glenn
Job Details:
11/27/2024
Installed part washer lid job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Rock Hill, SC 29732
Brandon
Job Details:
11/27/2024
Complaint unit is leaking. On arrival I found that unit is infested with cockroaches.; dspstn on spec-tagged invntry: 1 WPW10482480 MOTOR/SUMP
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rock Hill, SC 29732
Brandon
Job Details:
11/27/2024
Complaint unit is building up condensation on top of freezer gasket. Need gaskets to install behind freezer gasket to fix issue. Did not get re stocked after using last set. Ordering gaskets.; ordrng 2 W11159728 (Gaskets)s
We serviced a
ROPER REFRIGERATOR
Model RS25AGXNQ00
Near Rock Hill, SC 29732
Brandon
Job Details:
11/27/2024
Replaced all parts on arrival. Found that seal on chute door was worn causing condensation to buildup all over fridge. All components tested properly after installation of parts. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fort Mill, SC 29708
Brandon
Job Details:
11/27/2024
On arrival I replaced fan and tested unit. Fridge immediately started cooling after power was on. All fans works along with other components. No other issues found.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Charlotte, NC 28270
Brandon
Job Details:
11/27/2024
Complaint unit not making ice. Found on arrival that internal drain pump is not working to pump water up to evaporator. Ordering pump for repair.; ordrng 1 W11542868 (Pump)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Waterbury, CT 06710
Jimmy R.
Job Details:
11/27/2024
"Ran washer and found unit would fill but when sensing a cycle it would keep engaging and disengaging causing unit to not wash. Checked errors and found slider error, removed rotor and found slider broken and not reading. Replaced slider recalibrated unit and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (SLIDER) from stock"
We serviced a
GE WALL OVEN GAS
Model CGS995SELISS
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/27/2024
Installed part upper igniter tested all ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Meriden, CT 06451
Jimmy R.
Job Details:
11/27/2024
"Installed new motor and could not get blower wheel back off wile removing it blower wheel cracked, replaced blower wheel and control ran unit thew a cycle and unit is now tumbling and working to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630MBK0
Near Waterbury, CT 06716
Jimmy R.
Job Details:
11/27/2024
"Checked over unit and found machine locked and would not go threw a cycle, ran diagnostics and found errors for long drain and suds. Checked drain and found filter clogged causing issue, Cleaned filter and unit is now draining and working To specs"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
11/27/2024
"Error codes f1e1 main control faultSensing done and done .Stop during full tub. Checked harness is good needs a clipRan diagnostics went trough fineStarted a wash normal would lock upNeeds acu ,latch, clip; rqstng P&A on 1 W11284522 (Clip) and 1 W11700916 (Latch), ordrng 1 W11633362 (Acu)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model mvwp575gw1
Near Sturbridge, MA 01566
Lee
Job Details:
11/27/2024
"Installed all parts, ran calibration, tested okay"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB0
Near Leicester, MA 01524
Lee
Job Details:
11/27/2024
"Installed gasket, heated to fit, tested okay"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/01
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
11/27/2024
Installed new ice maker and turned on 24 to 48 hoursCust said when I returned to put part in That there water was erratic. Never mentioned When I was first at house
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Foxborough, MA 02035
Aimee Z.
Job Details:
11/27/2024
Found broken belt and pully wheel; ordrng 1 WE03X29897 (Belt) and 1 WE03X31620 (Wheel)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/27/2024
Installed new wash pump and ran white vinegar through build up of mineral deposits
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Monson, MA 01057
Chris B.
Job Details:
11/27/2024
Complaint that the dryer is not powering up. Found no voltage at the wall outlet. Mentioned to the customer to have the voltage checked at the wall. Couldnt verify the dryer due to no voltage present.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near East Longmeadow, MA 01028
Jorden
Job Details:
11/27/2024
"Arrived and found wash motor receiving 120v but not operating, replaced and tested fine. Display also has one button not working, providing quote for customer to replace the console. ; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Waterbury, CT 06704
Andre
Job Details:
11/27/2024
Ck unit upon arrival and found ice maker mold leaking causing water to build up inside module replace ice maker and unit cycle once both doors are close unit now operating to manufacturers specs ; used 1 W10882923 (Ice maker) from stock
We serviced a
GE RANGE
Model JBP64B0H1CT
Near Farmington, CT 06032
Andre
Job Details:
11/27/2024
Ck unit upon arrival and install heating element for range and advance bake cycling and unit is now operating to manufacturers specs
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Westfield, MA 01085
Mike K.
Job Details:
11/27/2024
"Replaced fan assy and still only working on high. Pulled cover off and found leads to resistor had burnt out, resistor tested ok at 71 ohms, replaced connectors and sanded down connection, tested and fan working at all three speeds. Cooked a potato for the minutes with no issues. Unit was pulled down on arrival and cs said to leaved down and they would reinstall, which we would have needed them to do anyways, there was no mounting bracket used."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Agawam, MA 01001
Jorden
Job Details:
11/27/2024
"Arrived and found error codes 4,3 (wash motor not running) and 7,1 (no heat) stored in system. Found both wash motor and heating element open, ordering both under p/a. ; rqstng P&A on 1 W10518394 (heater), ordrng 1 W11613479 (Sump assembly)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near West Springfield, MA 01089
Mike K.
Job Details:
11/27/2024
"Replaced main control, tested on normal cycle, went through sensing/fill and into agitate. Cancelled and drained fine, ran drain and spin and went into spin fine."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Easthampton, MA 01027
Mike K.
Job Details:
11/27/2024
"Not is h acting fine, but not tumbling, broken belt. Replaced belt and tests fine ; used 1 341241 (BELT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Easthampton, MA 01027
Mike K.
Job Details:
11/27/2024
"Complaint of not cleaning properly, tested in normal cycle, filled and wash motor running, verified spray arm movement, cancelled and drained fine. Error history:F6-e4 float switch openF7e1 no heatRan diagnostic cycle to reset system, verified heater working. Combination of errors could have kept unit from filling properly, which In turn had control turn off heater.heater reset and operating at end of diagnostic cycle. Ran normal cycle again and unit filling properly.Cs will run a cleaning cycle with affresh tablets and suggested runnning water at some no until hot before running unit.; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
FRIGIDAIRE DISHWASHER
Model Ffcd2413us6b
Near Charlotte, NC 28214
Clinton
Job Details:
11/27/2024
Unit drains on arrival. No issues seen filled and drained multiple times
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB03
Near Huntersville, NC 28078
Clinton
Job Details:
11/27/2024
The noise she described is the unit going in to defrost the water hiss on heater all normal no noise heard
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near Huntersville, NC 28078
Clinton
Job Details:
11/27/2024
The burners are working properly they all heat a boil water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/27/2024
"Installed freezer drawer cleared ice from tracks dried tracks, I even tested the ice maker for leaks tested all ok job complete"
We serviced a
GE WALL OVEN GAS
Model CGS995SELISS
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/27/2024
Installed part upper igniter tested all ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF5A
Near Windsor Locks, CT 06096
Ruben C.
Job Details:
11/27/2024
No leaks from tubings or water replaced last time could not see any cracks in drain pan from back only possibility because only happens at times gave cust estimate for drain pan
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNQ00
Near Huntersville, NC 28078
Clinton
Job Details:
11/27/2024
Compressor is over heated. Relay click compressor not starting. Replaced relay with one I had still did not start. The was a valve on the compressor verified unit had Freon in system. T; ordrng 1 W10309994 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Salisbury, NC 28147
Johnny
Job Details:
11/27/2024
Customer stated unit not dispensing ice and saw styrofoam in cup right before it stopped. Inspected unit. Observed styrofoam stuck in teeth of ice bin. Cleared it. Tested unit . Working as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28217
Caleb
Job Details:
11/27/2024
Unit tests fine. Fund restriction in her houses vents. There was such a short distance between the dryer and outlet that I was able to inform and show the customer how to clear the restriction. Unit tests fine.
We serviced a
GE MONOGRAM RANGE GAS
Model ZDP36N6H5SS
Near Charlotte, NC 28203
Caleb
Job Details:
11/27/2024
"Replaced switch on right hand side, unit checks fine"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, NC 28203
Caleb
Job Details:
11/27/2024
Replaced pads. Unit tests fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, NC 28202
Caleb
Job Details:
11/27/2024
Unit does have a sump motor failure. Unit needs new sump motor. This unit is on the 14th floor. The tenant is not here to sign water disclaimer. ordering springs for door because door just drops open and needs new springs. Will need to be scheduled with maintenance and informed that someone will need to be present and disclaimer signed.; ordrng 2 WPW10337934 (Springs.)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28227
Caleb
Job Details:
11/27/2024
"Faulty pressure switch on control. Unit needs new control. Checked pressure hose, and was able to run a recalibration on unit. It forced out of diagnostics and started drainage.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Huntersville, NC 28078
Clinton
Job Details:
11/27/2024
Unit has a cracked blower wheele will need to replace motor and blower wheel; ordrng 1 WP697772 (Blower wheels) and 1 W11364931 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/27/2024
Found open neutral causing the dishwasher to not power on customer needs an electrician to repair the house wiring. Also customer had some minor installation issues of which I instructed him on how to correct them.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Worcester, MA 01609
Lee
Job Details:
11/27/2024
"Customer states unit keeps draining when plugged in Confirmed complaint control keeps sending voltage to pump, tried pulling on pressure line and made sure it was clear, found control needs replaced, contacted techline and safety ref 774017667W11712987 weds am; ordrng 1 W11712987 (Control)"
We serviced a
JENN-AIR RANGE
Model JGBS66DEK5BB
Near Worcester, MA 01604
Lee
Job Details:
11/27/2024
Installed both parts tested okay
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Millbury, MA 01527
Lee
Job Details:
11/27/2024
"Outer tub came damaged, see quickpics, needs to be re ordered , a; rqstng P&A on 1 W11219115 (Outer tub), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH"
We serviced a
LG WASHER
Model WT6105CW
Near Winsted, CT 06098
Ruben C.
Job Details:
11/27/2024
Checked unit found would not drain checked pump no objects in pump pump was seizing up replaced pump started draining normally and started spinning washing normal
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near New Britain, CT 06053
Andre
Job Details:
11/27/2024
Ck unit upon arrival and install all parts and ran cycle on unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Mooresville, NC 28115
Johnny
Job Details:
11/27/2024
Cx stated noise occurs randomly for extended times. Observed water leaking from fill tube when icemaker calls for water. Referenced service pointer W11750800; ordrng 1 W11750811 (Fill tube kit)
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Ware, MA 01082
Chris B.
Job Details:
11/27/2024
Complaint that the dryer is making loud noises while tumbling. Found bad rollers and belt. Replaced part with TS #4392065. Unit working fine.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/27/2024
"Our replaced all previously ordered parts, tested operations no further issues found with refrigerator today. Unit has been making ice just fine since last visit still has frost on the bottom of the freezer door, though from where doors warped I replaced door verified all gaskets are sealing properly. No further issues found. ; dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/27/2024
"Complaint refrigerator doesnt seem to be cooling properly. Neither does the freezer. I found freezer temperatures are +1.2? set at zero. I found fresh food temperature setting in condiment bottle is 38.7? refrigerator set at 38? no cooling issues found at this time or abnormal noises or issues found at this time with refrigerator cannot duplicate customers complaint of no cool. Customer stated theyve never had an issue with ice melting. She bought a bag of ice and put it in the freezer and has not noticed it melting, icemaker in the refrigerator causing bail arm to stay lifted slightly, causing icemaker to not dispense ice as soon as ice key was removed. Unit dumped the ice cubes that were in the tray and filled icemaker with water."
We serviced a
ADMIRAL REFRIGERATOR
Model WRF767SDHZ04
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
11/27/2024
Returned and install ice maker and heater ordered. Ran fill and harvest as heater test. Verified proper operation
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/27/2024
"Customers complained unit cut off during wash, found no fill long fill error. Ran diagnostics all functions worked. Both valves working as designed. Ran quick wash unit filled and started draining and wouldnt stop. Pressure system fault. Quoted repair for control board. Customer says there calling whirlpool to pay. Collected trip fee."
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/27/2024
"Customer complaint of rattle noise . found bad drum wheel , replaced drum wheel from ts. verified proper operation; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mooresville, NC 28117
Ryan S.
Job Details:
11/27/2024
Customer complain microwave will not work says doors open upon arrival found right side had several dents right around the door switch causing door to not make contact with door switch customer that has frame damage. It cannot be repaired. Collected trip fee via card.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mooresville, NC 28117
Ryan S.
Job Details:
11/27/2024
"Came to install parts ordered, installed new water reservoir , and inlet valve attached to reservoir .(last tech left w customer) installed parts and ran water through dispenser to get all air out. Ran full tube heater test heater working. Unit ref section is set to 38? was at 42? when arriving. No air leaks detected. Nothing in refrigerator has ever froze , as in food or liquids . Called tech-line about reservoir freezing. customer had inner inlet valve breaking. On all prior trips with other techs to home water line was not frozen (except last tech who ordered reservoir) so issue wasnt addressed. Called techline to check to see if anything else could be checked about issue since it is intermittent. Called techline said issue was from icebox, no air leak from icebox now, ran icebox fan with valve area cover off. Covered icemaker fan /ice dispensing faceplate area and no leaks from anywhere . Ran dispenser again for customer , then ran icemaker harvest and fill for customer. Verified proper operation. Sr7740247273"