Service History 82 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Fort Mill, SC 29707

Mitch H.

Job Details: 08/01/2023

"Replaced user interface. Ran diagnostics, all functions tested good. Tested HMI and all buttons and displays operating properly."

We serviced a

WHIRLPOOL WASHER

Model WED5100HC2

Near Putnam, CT 06260

Amanda R.

Job Details: 08/01/2023

Loud noise when running toothbrush stuck in blower wheel removed tested sounds normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Putnam, CT 06260

Amanda R.

Job Details: 08/01/2023

Frost build up in damper holes going to ff section cleared holes set temps at recommended and made sure both door gaskets are sealing

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS3

Near Putnam, CT 06260

Amanda R.

Job Details: 08/01/2023

Sparking from inside cavity like a month ago happened like three times couldnt duplicate issue today cavity liner looks good dosent use convection or the rack heating normally recommended recording sparking

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Woodstock, CT 06281

Amanda R.

Job Details: 08/01/2023

Replaced sump assembly still leaking its dripping directly out of bottom of Stainless steel tub needs tub job ; ordrng 1 W11409866 (Tub)

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Ashford, CT 06278

Amanda R.

Job Details: 08/01/2023

Ui wont power on outlet good control has power going into but not out of it quoted for new control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huntersville, NC 28078

Mark C.

Job Details: 08/01/2023

Installed new control and diffuser unit is fully operational.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Lincolnton, NC 28092

Mark C.

Job Details: 08/01/2023

Installed new latch unit is fully operational.; used 1 W10810403 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Fort Mill, SC 29708

Mitch H.

Job Details: 08/01/2023

Found door ajar light staying on intermittently. Checked inside of door and found liner concave where it contacts switch and not making switch fully. Requesting P&A for left hand door.; rqstng P&A on 1 W11435358 (Left refrigerator door)

We serviced a

JENN-AIR MICROWAVE

Model JMW2430IL02

Near Belmont, NC 28012

Ryan S.

Job Details: 08/01/2023

"Returned to install part order. Installed new Ui panel (touch panel/ capacitive glass panel) , reassembled and set up unit for customer. Verified proper operation and no error code present."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Monroe, NC 28112

Jeff L.

Job Details: 08/01/2023

Replaced freezer door all operations are normal. Unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Wingate, NC 28174

Jeff L.

Job Details: 08/01/2023

Found wire off of water inlet valve not allowing unit to operate. Put wire back on valve put unit thru service mode all components are working properly. Unit ran and checked ok(Call complete)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Marshville, NC 28103

Jeff L.

Job Details: 08/01/2023

"Replaced all parts ordered and also replaced belt all operations are normal unit ran and checked ok(Call complete); dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL , used 1 4392067 (Dryer kit) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Monroe, NC 28110

Jeff L.

Job Details: 08/01/2023

"Put unit into diagnostics and had no fault codes. I ran unit thru service mode and never got a fault code but I never got 120 volts down to heater, I checked thermostat its good. At this time Im going to order control board for good repairPart#W11087226; ordrng 1 W11087226 (Control board)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ-4

Near Denver, NC 28037

Mark C.

Job Details: 08/01/2023

Unit is arching due to improper use of the cooking rack.; ordrng 2 W10740485 (Support)s and 1 W10749119 (Support) and 1 W10749120 (Support) and 1 W10134625 (Touchup)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/01/2023

"Customer stated unit goes to sensesing then after a bit all lights illumate and cuts off. Upon arrival ran service mode , no error codes stored. Ran test mode and full, drain pump, agitate and spin all worked properly. Ran quick wash and unit filled and started washing. Checked all harnesses and checked resistance of motor, resistance was good. Drain pump harness so intact. Ran quick wash 3 times and unit filled with water and started wash cycle each time. Verified proper operation. Informed customer unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Gastonia, NC 28056

Ryan S.

Job Details: 08/01/2023

"Retuned to install part ordered. Installed timer. Reassembled and ran timed dry, unit now heating. Verified proper operation."

We serviced a

WHIRLPOOL DRYER

Model LGR6634BQ2

Near Gastonia, NC 28052

Ryan S.

Job Details: 08/01/2023

Customer complained drum not spinning. Upon arrival found belt broken. Replaced from ts. Reassembled and drum now spinning. Verified proper operation. ; used 1 341241 (BELT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Monroe, NC 28110

Jeff L.

Job Details: 08/01/2023

"Customer complained of dishwasher leaking out of left front corner if your facing the unit. Put unit into normal wash for 30 minutes and never seen a leak. I did adjust the door gasket on that side prior to testing unit. I advised customer I cannot find any leaks and the unit is operating normally. I also advised customer it could have been the way it was loaded water hitting a utensil or dish shooting water out of the corner. Inspected lower spray arm its good as well. The door gasket wasnt staying in place at bottom so I went ahead and replaced it. Part#W11177741 door seal; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP , used 1 W11177741 (GASKET) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Monroe, NC 28110

Jeff L.

Job Details: 08/01/2023

"Replaced all parts ordered for this job ran unit through service mode and ran it through a normal wash all operations are normal all components are operating normally unit ran and checked on K(Call complete); dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , 1 W11239857 BELT , 1 W11307244 DOOR LOCK , 1 W11454734 GEARCASE , and 1 WPW10427633 SHIELD"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Worcester, MA 01604

Chris B.

Job Details: 08/01/2023

Complaint that the unit is not cycling through correctly. Found water in the error code F8E4 cleaned overfill switch and ran diagnostic test and unit running normal. Mentioned to the customer the amount of suds in the dishwasher.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Enfield, CT 06082

Gary V.

Job Details: 08/01/2023

"Inspected and found one rung of coil on evaporator frosted, unit needs total sealed system repair. Quoted and she will call."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Enfield, CT 06082

Gary V.

Job Details: 08/01/2023

"Inspected and found main acu no longer sending voltage for surface lite, will submit estimate and call.; rqstng P&A on 1 W11182110 (Main acu)"

We serviced a

MAYTAG WASHER

Model MAH6700AWW

Near Thomaston, CT 06787

Jimmy R.

Job Details: 08/01/2023

"Tested washer and found unit stating but would never drain water from tub, checked drain pump and found pump not coming on checked power to pump and 15v present not enough power to turn pump on, removed cntrl and found relay for drain pump burnt not allowing enough power done to drain pump. Control is no longer available advised customer on part and they will buy a new machine"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Berlin, CT 06037

Jimmy R.

Job Details: 08/01/2023

"Checked over unit and machine is making ice issue is its clumping in ice bin and not dispensing out, removed ice bin and found ice clumping up from machine going into a defrost cycle and customer had never dumped ice, advised if not using much ice it will start to stick together due to a defrost cycle if not using advised to dump ice and let make new this will stop it from clumping up advised also may need to loosen up the ice once in a wile to stop from sticking. Cycled ice maker and dispenser crushed and curbed ice unit is now working and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berlin, CT 06037

Jimmy R.

Job Details: 08/01/2023

"Checked over unit due to customer hearing a noise coming from inside fridge randomly, went threw fridge and could not duplicate noises checked over compressor and fan found some ice on fan witch could have been hitting fan making noise, adjusted power cord tag just incase noise was coming from that hitting cabinet, advised customer if the noise comes back to try and record it so we can see where its coming from advised unit will defrost and u will hit a noise of water dripping or hitting heater other then that fridge looks and is working perfect"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Southington, CT 06489

Jimmy R.

Job Details: 08/01/2023

"Tested unit and found fridge freezing items on all shelfs especially in back, checked damper and found not opening and closing properly allowing cold air to blown in fridge when not calling for cold also found items all placed in back of fridge where air flow is. Replaced damper and advised customer on putting items in back of unit where air flows if leaving it there it will freeze the air now blows down the back of machine. Advised to keep delicate food forward this will help.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Waterbury, CT 06708

Jimmy R.

Job Details: 08/01/2023

"Installed all new parts and ran machine thew a diagnostics and calibration unit went threw properly, ran a wash and spin unit went threw and all operations now working to specs ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Waterbury, CT 06710

Jimmy R.

Job Details: 08/01/2023

"Tested unit and found fridge section not cooling and freezer working, when checking could not hear evap fan motor running and ice was building up on evap cover. Removed cover and found ice blocking fan from running causing the no cooling in fridge section, melted ice and found freezer door not sealing making frost build up, heated door gasket to seal fan now running and blowing cold air. All operations now working to specs"

We serviced a

GE DRYER

Model GTD42GASJ0WW

Near Foxborough, MA 02035

Angel R.

Job Details: 08/01/2023

Belt snapped also needs new start button switch. Will order both.; rqstng P&A on 1 WE4M416 (push to start switch) and 1 WE03X29897 (Belt)

We serviced a

GE DRYER

Model GFDS140GDOWW

Near Attleboro, MA 02703

Angel R.

Job Details: 08/01/2023

Installed igniter and coils installed

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ04

Near Newington, CT 06111

Ruben C.

Job Details: 08/01/2023

Checked unit found ice build up around evap fan blade coils all seem to have frost pattern removed ice build up fan started normally made sure all connections are secure

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Hartford, CT 06114

Ruben C.

Job Details: 08/01/2023

Checked unit found vent tubing in dryer was not pushed in all the way reinstalled also advised cust to clean outside vent

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Charlton, MA 01507

Chris B.

Job Details: 08/01/2023

Complaint that the units led lights are not working. Found bad led in the freezer side. Replaced part and all lighting working. Used TS W11601311module. Special Project S191AQ.; used 1 W11601311 (LED MODULE) from stock

We serviced a

MAYTAG REFRIGERATOR

Model WRF560SMYM04

Near South Hadley, MA 01075

Mike K.

Job Details: 08/01/2023

"Pulled out unit on sliders, cs watches. Replaced drain tube and damper motor.; dspstn on spec-tagged invntry: 1 W11190084 DRAIN KIT (SP W11397260A)"

We serviced a

MAYTAG DRYER

Model ADE7005AYW

Near West Hartford, CT 06107

Ruben C.

Job Details: 08/01/2023

Replaced rollers and pulley tested operation normal heating normally; dspstn on spec-tagged invntry: 2 WP37001042 DRUM SUPPORT

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near West Hartford, CT 06107

Ruben C.

Job Details: 08/01/2023

Checked unit found strike broken replaced strike tested operation normal; used 1 W11457841 (Stike) from stock

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Burlington, CT 06013

Ruben C.

Job Details: 08/01/2023

"Checked unit found touch panel responding could get into diagnostic ordering panel and control; rqstng P&A on 1 W10911040 (Panel) and 1 W11201284 (Control), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Charlotte, NC 28269

Robert A.

Job Details: 08/01/2023

"Cx complaint that the unit is not cooling again in the FC. I inspected the unit to confirm the complaint. I found the FC evap covered in ice again. I removed the ice and ran multiple test. Test 77 passed, test 6 passed. I called techline to document the issue. They recommend replacing the UI control that has a defrost timer. I quoted the cx for the repair. They want to call WP to cover the repair.Sr77987824; ordrng 1 W11330971 (UI control)"

We serviced a

WHIRLPOOL WASHER

Model mvw6200kw3

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 08/01/2023

Installed. Re parts and tested detergent drawer keep opening on its own very easily. Will try to replace housing. ; ordrng 1 W11624934 (Housing) and 1 W10601845 (Bezel)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 08/01/2023

Customers complaint is dryer takes tooong to dry. Sensor cycle not working. Ran diag found no error codes. Sensor test passed. Found weak airflow outside from vent. Recommend customer clean vent and choose more dry for sensor cycles.

We serviced a

MAYTAG DRYER

Model MGD8630HC1

Near Fort Mill, SC 29708

Mitch H.

Job Details: 08/01/2023

Checked and found noise coming from motor. Making a grinding noise. Motor (part only) covered under 10 year warranty. Quoted customer for blower wheel and labor. Customer approved repair. Ordering motor and blower wheel. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)

We serviced a

N/A WASHER

Model WTW8500DC0

Near Mooresville, NC 28115

Vincent O.

Job Details: 08/01/2023

Found f5e2 lid lock error. Ran diagnostics and verified lid lock to be cause of issue. Replaced lid lock. Tested and verified proper operation. All functions check ok. ; used 1 W10861642 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Davidson, NC 28036

Vincent O.

Job Details: 08/01/2023

Found unit not cooling due to faulty compressor. No frost pattern. Compressor will run but makes very loud hum every few minutes like its locked up. Compressor not pulling down. Order and replace compressor. ; ordrng 1 W11578208 (Compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Tube) and 1 W11676615 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Simsbury, CT 06070

Chuck M.

Job Details: 08/01/2023

Installed compressor. Unit is cooling. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

WHIRLPOOL DRYER

Model MED5430MW0

Near Simsbury, CT 06070

Chuck M.

Job Details: 08/01/2023

Customer complaint is that dryer is not drying properly. Inspected and found vent flex behind dryer is crushed between dryer and wall. Customer coast close door to built in if dryer is pulled out 3 inches. Went outside with customer to check outside vent and it is clogged with lint. Showed customer and took pics. Customer is upset. Dryer checked ok. This is a ventilation issue.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near East Hartford, CT 06108

Chuck M.

Job Details: 08/01/2023

Customer complaint is that food dripped down inner oven door glass. Removed door glass and cleaned. No covered under warranty. Charged basic labor.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near East Hartford, CT 06118

Chuck M.

Job Details: 08/01/2023

Installed sensor. Checked ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/01/2023

Installed new motor sump assy and tested all checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320MOMS

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/01/2023

"Found the igniters cracked and spark going out side tested the sensor 0 ohms needs sensor; used 2 WP9758079 (IGNITOR,SPARK CERAMIC), and 1 12001655 (SENSOR SHORT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WTW406

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/01/2023

Found the pulley broken and needs new belt worn

We serviced a

SAMSUNG WASHER

Model W44A3205AW

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/01/2023

Found the grinding from the drain pump found Bobby pin in pump.

We serviced a

GE WALL OVEN

Model JGSS86SPSS

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/01/2023

Found the top oven igniter needs to be replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Salisbury, NC 28144

Vincent O.

Job Details: 08/01/2023

Found freezer door not sealing properly causing ice buildup in fc. Order and replace freezer seal. ; ordrng 1 W10571967 (Seal)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Somers, CT 06071

Gary V.

Job Details: 08/01/2023

"Inspected and found timer not advancing, replaced timer and cycled , tested fine. All discounts included.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Ware, MA 01082

Chris B.

Job Details: 08/01/2023

Complaint that the unit wont cycle correctly and theres a error code F3E1. Verified the pressure hose and sensor and all working properly. Verified door lock and working correctly. Found no issues with the washer. Customer had the breaker panel off for a while and once turned on door unlocked ok. No error codes present. No service needed. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Troutman, NC 28166

Vincent O.

Job Details: 08/01/2023

"Found multiple items freezing in different area of RC. Customer also complaining of loud noise when dispensing water. Found temps in RC at 33 when set at 39. Order and replace damper, control, and valve. ; ordrng 1 W11548535 (Valve) and 1 WPW10196393 (damper control assy) and 1 W11548534 (Control)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Clover, SC 29710

Mitch H.

Job Details: 08/01/2023

"Removed and replaced timer. Tested, dryer operating properly."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Charlotte, NC 28216

Robert A.

Job Details: 08/01/2023

"Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found error codes: f8e6 f9e1. The door is locked. I removed the water from the drain pump tube. I found the drain pump wire (pink) broken. The unit needs a new lower harness, Im ordering the control as well just in case.; ordrng 1 W11568984 (Lower harness) and 1 W11614514 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3L

Near Andover, CT 06232

Jeremy B.

Job Details: 08/01/2023

Installed new lid lock and ran self test all checks ok. ; used 1 W10810403 (DOOR LOCK) from stock

We serviced a

GE REFRIGERATOR

Model PWE23KSKSS

Near Suffield, CT 06093

Mike K.

Job Details: 08/01/2023

"Clogged drain, tube clogged in back. Cleared. Cleared ice sheet from freezer bottom. Cs will leaves off to clear ice from evap."

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS3

Near Mooresville, NC 28117

Vincent O.

Job Details: 08/01/2023

Found shorted control causing no bake or broil. Also no sound. All burners working. Order and replace main control.; ordrng 1 W11594224 (Control) and 1 WP3196548 (Fuse)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Mooresville, NC 28117

Vincent O.

Job Details: 08/01/2023

Found unit cooling at the moment but freezer temp at 25. Partial frost pattern. 100psi on high side indicating restriction. Unit will need evap. Ordering evap. Lines will need to isolated and blown out as well. ; rqstng P&A on 1 W11536253 (Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Milford, MA 01757

Angel R.

Job Details: 08/01/2023

Installed solenoid on valve after putting unit into test 4 for home position. When plugged back in was able to hear valve momentarily. Advised customer to wait 24 hours to check temp.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Ellington, CT 06029

Gary V.

Job Details: 08/01/2023

Installed new ice maker and cycled and unit filled with water. Please allow 24-48 hours for ice production.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Andover, CT 06232

Jeremy B.

Job Details: 08/01/2023

Washer making loud noise. Noise coming from gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit)

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near East Hartford, CT 06118

Chuck M.

Job Details: 08/01/2023

Customer complaint is that washer lid does not lock. Washer starts cycle the lid unlocks and does not complete cycle. Inspected and found gear case leaking. Quoted P&L. Customer will buy new.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR

Near Manchester, CT 06040

Chuck M.

Job Details: 08/01/2023

Customer complaint is that Fresh Food section ice up often and customer clears buildup appropriately every 3 weeks. Order evaporator cover assembly with fan and thermostats. ; ordrng 1 DA97-12608A (Evaporator Cover Assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Bloomfield, CT 06002

Chuck M.

Job Details: 08/01/2023

Customer complaint is that dishwasher had error code F8e4 overfill. Inspected and found water in drip tray. Cleared and tested. No leaks found.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Charlotte, NC 28278

Ryan S.

Job Details: 08/01/2023

"Return to replace part ordered, installed new icemaker. Ran test jumping t&h n ice maker. Unit went through initial harvest and Unit filled with water and verified proper operation."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2409LB0A

Near Plainville, CT 06062

Ruben C.

Job Details: 08/01/2023

Checked unit found leaking from motor assy and noisy gave cust estimate for motor and seals and bracket

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Torrington, CT 06790

Jimmy R.

Job Details: 08/01/2023

"Tested washer and found unit had stopped when getting to a drain cycle leaving clothes wet and tub full of water, ran a diagnostics and found long drain error cycled in drain pump and nothing no pump checked drain and found pump wire broken off. Spliced in new connection and ran washer, unit now driving and all operations working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Morris, CT 06763

Jimmy R.

Job Details: 08/01/2023

"Checked over machine due to ice randomly falling onto the floor when no one would be using dispenser, checked dispenser and found operating normally removed cntrl and reset checked over ice bin and flap is holding ice back and stopping when done dispensing no ice falling in door, advised customer unit is working normally advised to keep a watch on ice if going away advised to lock front panel to stop any issue. Tested all other operations and unit is working to factory specs"

We serviced a

WHIRLPOOL ICEMAKER

Model WRT311FZDM02

Near Charlotte, NC 28214

Robert A.

Job Details: 08/01/2023

I installed the part and tested the cx. The unit is working as designed.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE05

Near Northampton, MA 01062

Mike K.

Job Details: 07/28/2023

"Was getting a gap when closing door, upper left. Moved hinge and still a gap. Added a washer to lower hinge of freezer door and sealing fine"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Lexington, NC 27292

Vincent O.

Job Details: 07/28/2023

Found sensor dry not workin properly. Timed cycle work fine. Checked am verified vents are clear. Order and replace sensors and control ; ordrng 1 W11525996 (Control) and 2 WP3387223 (Sensors)s

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lexington, NC 27292

Vincent O.

Job Details: 07/28/2023

Found unit will not properly operate and will not enter diagnostics. Lid lock clicking as well. Order and replace control and lid lock. ; ordrng 1 W11513248 (Lid lock) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Huntersville, NC 28078

Mark C.

Job Details: 07/28/2023

Unit is clunky during spin due to the hoses vibrating against the wall. Adjusted unit unit is fully operational.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Coventry, CT 06238

Amanda R.

Job Details: 07/28/2023

Sr 7736852412 called tech support

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Avon, CT 06001

Gary V.

Job Details: 07/28/2023

"Arrived and floor had previous scratches and damage, had damage waivers signed and took pics. Installed new compressor and ran vacuum, checked for leaks and didnt detect any. Recharged system and cycled unit back on, frost pattern developed and unit started cooling. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTE6234DQ2

Near Avon, CT 06001

Gary V.

Job Details: 07/28/2023

"Inspected and found broken lid switch, will order and return.; ordrng 1 WP3355458 (Lid switch)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GIE17GSNERSS

Near Manchester, CT 06040

Jeremy B.

Job Details: 07/28/2023

Customers complaint is refrigerator making sparking noise. Noise coming from icemaker. Icemaker not hooked up and trying to cycle.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model SSHT1514QB2

Near Manchester, CT 06040

Jeremy B.

Job Details: 07/28/2023

Fresh food door not sealing Causing ice on fan. Pushed gasket in place all checks ok.

We serviced a

SUBZERO REFRIGERATOR

Model 632/S-2

Near Northampton, MA 01060

Mike K.

Job Details: 07/28/2023

Replaced icemaker and cs to monitor

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/28/2023

"Tested unit and found once unit ran for a few min on high heat machine would start to squeal, checked noise and found coming from inside unit. Removed drum and checked idler and rollers found rollers making noise and idler squeaking, replaced all parts with repair kit lubed and reinstalled. Ran dryer and all operations are now working to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Plainville, MA 02762

Angel R.

Job Details: 07/28/2023

"Replaced drain pump, tested ok.; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXWH0

Near Lexington, NC 27292

Vincent O.

Job Details: 07/28/2023

Found f2e1 touch panel issue. Ran diagnostics and verified all working components operating properly. Verified proper draining. All functions check ok check ok at this time. Performed hard reset on unit. Unit seems ok. Any further issues customer would need control replaced. Customer will buy new if issue returns.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Charlotte, NC 28216

Robert A.

Job Details: 07/28/2023

"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor, evap fan and condenser fan are running fine. I checked the FC evap wall, it was covered in ice. I removed the evap cover and ice. I noticed the defrost heater (brown wire) was not secure. I secured the connector and thoroughly wrapped in foil tape. I tested the heater as well, its good to go. The unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Worcester, MA 01610

Roger R.

Job Details: 07/28/2023

Upon removing the fresh food door switch I found that the wires are foamed in place and I cannot reattach the wires to the new switch. Called whirlpool tech support. SR number 7736969650Under review for replacement. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Plainville, CT 06062

Ruben C.

Job Details: 07/28/2023

Replaced slides tested operation normal door closing normal

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Plainville, CT 06062

Ruben C.

Job Details: 07/28/2023

7736968722 called techline to document needs new main harness was burnt gave cust estimate cust is not repairing at this time diagnosis covered

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near South Windsor, CT 06074

Chuck M.

Job Details: 07/28/2023

Installed filters manifold and spray arms. Spray arms are spinning. Advised customer to run water at sink for approximately 20 seconds because thats how long it took for water to reach temperature.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Charlotte, NC 28269

Vincent O.

Job Details: 07/28/2023

Installed new tub ring. Tested and verified proper operation. All functions check ok.

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Huntersville, NC 28078

Mark C.

Job Details: 07/28/2023

Unit not closing due to misaligned door interlock. Adjusted catch unit is fully operational.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Huntersville, NC 28078

Mark C.

Job Details: 07/28/2023

Support broken in box ordering replacement needs rescheduled.; ordrng 2 W10909479 (Support)s

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Denver, NC 28037

Mark C.

Job Details: 07/28/2023

"Door is dented at hinges, customer closed on the home more than 30 days ago customer states unit wasnt installed when he closed. Awaiting delivery paperwork to get the door covered."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS03

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 07/28/2023

Installed new door all checks ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near East Hartford, CT 06118

Jeremy B.

Job Details: 07/28/2023

"Installed all new parts. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11116592 CNTRL-ELEC , and 1 W11454734 GEARCASE"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Vernon, CT 06066

Chuck M.

Job Details: 07/28/2023

Customer complaint is that dryer was noisy. Inspected and found idler wheel had rough edges and belt was shredding causing clicking noise. Replace repair kit from T/S and tested. No noise found. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Southington, CT 06489

Jimmy R.

Job Details: 07/28/2023

"Checked over fridge and found frost building up in inside of fridge air tunnel found air tunnel frozen up due to warm air getting into unit and freezing up, checked freezer and ice building up on cabinet floor. Melted all ice and cleared air tunnels added silicone to freezer and fridge cabinet due to gap letting warm air in also heated door gasket to seal against cabinet. Leveled up unit and all operations are working properly advised there will be some moisture due to humidity levels this is normal"

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