Service History 80

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOED5030LZ01

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 07/11/2025

I replaced all I preheated upper oven to 450 to get degrees with no issues no abnormal noises when preheating everything now working.

We serviced a

LG REFRIGERATOR FDB

Model LMXS28596D04

Near Worcester, Massachusetts 01606

Glenn

Job Details: 07/11/2025

Unpon arrival the fridge appears to be stuck in defrost. Ran tested mode no error codes present. Suspect faulty main PCB Oder part ; rqstng P&A on 1 EBR86093743 (Main PCB)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Holden, Massachusetts 01520

Glenn

Job Details: 07/11/2025

Installed tracks tested all ok

We serviced a

MAYTAG WASHER FL

Model MVWB835DW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/11/2025

Replaced rotor stator slider and gear case tested operations all ok washer now agitates and spins

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Oxford, Massachusetts 01540

Glenn

Job Details: 07/11/2025

Installed soap dispenser ran diagnostics now dispenser opens tested all ok

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS03

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/11/2025

Installed new gasket old was already taken out when wrong came in.Replaced gasket and silicone couple spots complete

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ10

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 07/11/2025

Replaced all parts and refrigerator working properly. No leaks detected.

We serviced a

WHIRLPOOL DRYER

Model WFW6720RU

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 07/11/2025

Complaint that the washer would leak if water would be on. Adjusted water line to the washer and no more leaks detected. Ran diagnostic cycle and all working properly.

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 07/11/2025

Complaint that the washer would not run any cycle. Found clogged drainage. Removed all debris and ran diagnostic cycle and all tested normal.

We serviced a

MAYTAG RANGE

Model MGR7700LZ5

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 07/11/2025

Replaced all parts and range working normal. Verified 5x for gas leaks and no leaks detected. In the pics shows testing of leaks. Mentioned to the customer to keep an eye out on the heating on the range.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 07/11/2025

Replaced touch panel and washer working normal.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/11/2025

"Ran diagnostics and checked for Errors found F7e1 tachometer missing or wrong signal, F7e6 motor circuit open, ran unit thew a test cycle and unit would fill then just buzz never washing or spinning. Tested actuator and found not moving and frozen in place found capacitor also faulty, replaced both parts and unit is now operating to specs ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

ELECTROLUX DRYER

Model EIED55HIW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/11/2025

"Tested unit and found when dryer would run for a few min it would then error out F64 heater failure, checked heater wile running and found only part of the heater is coming on causing unit to error out it would need new heater to fix issue. Customer will call to let us know on repair the homeowner was at work advised once they figure out if wanting to fix give office a call, this will need second man quoted for helper"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ04

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/11/2025

"Unit is under 1yr wp warranty per service bench. Complaint of inconsistent ice, no errors on icemaker cub s the n tray, ran harvest and completed fine, ran fill and filled fine. Cube size is good with no signs of multi fill, ice fan working fine thermistor passes. Fill tube heat at 4.7k ohms.No issue found with icemaker but could be intermittent (says it stops working for a couple days now and then starts again) replaced icemaker, ran harvest and fill fine.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000DW2

Near Enfield, Connecticut 06082

Mike K.

Job Details: 07/11/2025

"F5e2, f2e1 errors in history. Ran diagnostic cycle. Gave error, lid lock. Replaced lid lock and ran drain/spin cycle fine, started quick wash cycle fine.; used 1 W10810403 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Enfield, Connecticut 06082

Mike K.

Job Details: 07/11/2025

"Unit unplugged, when plugged in it goes into wash cycle, held for 3 seconds and it cancelled/drained. Started a drain/spin cycle fine. Cs said it would not cancel. They did have some electrical issues when it started. Let it spin out load for a little bit and pulled out load. No errors or n history and ran diagnostic cycle fine. Lower unit looks ok."

We serviced a

MAYTAG REFRIGERATOR BO

Model MFF2055FRZ00

Near Enfield, Connecticut 06082

Mike K.

Job Details: 07/11/2025

"Icemaker was clogged and overflowing into bin, making a sheet of ice, removed icemaker and cleared, some coating is starting to come off. Quoted for icemaker/labor accepted. Replaced and carmaker and ran harvest cycle fine. Suggest replacing water filter for better flow.; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"

We serviced a

WHIRLPOOL DRYER

Model LE4440XWW0

Near Suffield, Connecticut 06078

Mike K.

Job Details: 07/11/2025

"Broken belt, quoted for dryer kit, giving discount per JK. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 07/11/2025

Installed control per F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and LaborTested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Somers, Connecticut 06071

Chris B.

Job Details: 07/11/2025

Complaint that the freezer has frost buildup and the freezer light wont turn on. Found no issues with the cooling. Customer had the freezer defrost and light turn on by itself. No issues found. Collected trip fee.

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/11/2025

"Ran washer and found unit would come on to sense a cycle and just buzz then shut down, checked actuator and found stuck causing unit to not advance. Replaced capacitor and actuator ran a calibration cycle and a regular wash cycle, all operations are now working to specs ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model CDT805P2N5S1

Near Wallingford, Connecticut 06492

Jimmy R.

Job Details: 07/11/2025

"Tested unit and found machine would error out h20 randomly and also drain error but water would never be left in tub. Ran unit thew a diabetics cycle and found float not sensing water levels correctly, removed float from sump and found inside blocked and full of debre this was causing unit to not sense and error out. Cleaned float and unit is now filling and running to proper specs"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/11/2025

"Ran washer and found unit would not start it would just sit on sensing, checked errors and found F9e1 long drain. Checked drain pump and found blue drain wire pulled from molex and not making a connection, crimped in new connectors and unit is now operating to specs"

We serviced a

LG WASHER FL

Model WM4000HBA/01

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/11/2025

Installed new dispenser assembly and ran washer thew a wash and a rinse unit is now operating to factory specs

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Wrentham, Massachusetts 02093

Aimee Z.

Job Details: 07/11/2025

Installed new owi completeRan diagnostics complete

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

Complaint dryer is not heating. I found complaint true. I found thermal cut out fuse. On side of heater was open. I found heater was not properly installed into burner box assembly. Corrected burner box issue replaced thermal fuse tested operations. Everything is now working properly with no further issues found at this time.; used 1 279973 (THERMAL KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ16

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/10/2025

"Unit is under 1yr additional Costco additional warranty per service bench. Complaint of icemaker not working. A couple cubes in bin, cubes in icemaker. 38 in Ff, 6in fr with evap fan and compressor running. Was set at 38 and -4. Thermistors pass, ice box fan good. Found torn right door gasket, ordering gasket and icemaker. ; ordrng 1 W10830055 (Gasket) and 1 W11548540 (Icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 07/10/2025

"F7e6 only error when in history. Ran diagnostic cycle and unit not agitating, turning basket. Spun out fine. Found cam sticking and not switching. Replaced cam and actuator and ran diagnostic cycle fine, agitate and spin verified.; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ10

Near Enfield, Connecticut 06082

Mike K.

Job Details: 07/10/2025

"Replaced torn gasket and door sealing fine, advised to leave closed remainder of day to allow gasket to form."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5005KW0

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 07/10/2025

Found needs new Gearcase Cust buying new no estimate wanted

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/10/2025

Customer complained unit wont lock. Confirm complaint replaced units lid lock and lid strike .ran quick wash . verified proper operation.; used 1 W11700916 (DOOR LOCK) from stock

We serviced a

GE PROFILE REFRIGERATOR FDB

Model PFE28KYNFFS

Near Foxborough, Massachusetts 02035

Aimee Z.

Job Details: 07/10/2025

found the replace filter wouldnt go out .spoke to tech line . said to use bypass Cust didnt have but had new filter switched out the light went out had bad filter

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM04

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 07/10/2025

"installed washers and hinge is covering cavity now, also put a tilt on fridge to help with freezer popping open ."

We serviced a

MAYTAG DRYER

Model MGD5630HW4

Near Suffield, Connecticut 06093

Mike K.

Job Details: 07/10/2025

"Unit is under 1yr wp warranty per service bench, brand new never used. Wont start. Found door switch disconnected inside unit, corrected and unit operating properly"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEYM05

Near Suffield, Connecticut 06078

Mike K.

Job Details: 07/10/2025

"Light on display and at n unit but not cooling, no fans or compressor running. No sounds of trying to start, compressor is cold. Signs of mice in unit area, but do not see any chewed wires control board is quite warm, but no obvious burnouts. Quoting for control."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ03

Near Windsor, Connecticut 06095

Mike K.

Job Details: 07/10/2025

"Unit not cooling can hear compressor starting roughly and then stopping couple seconds later, bad compressor, ordering compressor/dryer and connectors, put in for authorization. If approved office to contact cs to schedule return; rqstng P&A on 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Processing tube couple) and 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 R600a (R600a) and 1 Lokringblueglue and 1 2xtime (2x time)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Granby, Connecticut 06035

Mike K.

Job Details: 07/10/2025

"Replaced control and ran diagnostic cycle fine. Ran quick wash through sensing and into agitation, cancelled and drained fine; dspstn on spec-tagged invntry: 1 w11608056 CONTROL"

We serviced a

MAYTAG WASHER TL

Model MVWB965HW0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/10/2025

Replaced all parts gear case agitator clutch rotor stator and slider from truck stock slider tested all ok ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS973CIHV00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/10/2025

"Complaint fresh food evaporator is completely frozen over not cooling properly. Bottom bins will freeze food. Top shelves. Food will rot. I found unit will need evaporator fan scroll assembly defrost sensor hardwired in place and main control that controls when the unit goes into defrost replaced freezer is working perfectly fine with no adverse effects, occurring or issues. customer declined repair today stating they have a warranty potentially for five years."

We serviced a

LG REFRIGERATOR FDB

Model LFXS26596D/02

Near Catawba, South Carolina 29704

Caleb

Job Details: 07/10/2025

"Compressor run windings showing different ohms, unit needs new compressor. Also compressor now not receiving voltage from control unit needs new compressor and control. Unable to locate parts needed. Used sears parts Direct and specific model not listed. R600 unit.; rqstng P&A on 1 1234567890 (Compressor) and 1 Control (1234567890)"

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/10/2025

"No error codes present on arrival. Customer complaint that unit not receiving proper amount of water, unit working as designed last time I was out. Called Techline to document and provided customer with SR#. Customer stated that she called her warranty and told her that she doesnt have to call whirlpool and sent us back out. Replaced water valve. Unit filling fine and washing as designed. If call back order main control W11400681. No errors and unit filling fine."

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 07/10/2025

"Blower fan rubbing against chute, adjusted blower fan housing. Unit now tests fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RB00

Near Charlotte, North Carolina 28277

Caleb

Job Details: 07/10/2025

"Customer states that when calling for ice via dispenser the ui indicates that the ice-maker is off. Confirmed via ui that ice-maker was turned off, showed customer how to turn ice-maker of and in via ui and switch on ice-maker. Confirmed operation, unit checks fine at this time, if call back order 1 icemaker W11692161 and 1 UI W11642015."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rock Hill, South Carolina 29730

Caleb

Job Details: 07/10/2025

"Confirmed customer complaint. Unit constantly draining. Found no kinks or restrictions in pressure hose. Replaced control and calibrated control via diagnostics, unit checks fine."

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near York, South Carolina 29745

Mitch H.

Job Details: 07/10/2025

"Checked and found that factory gas valve on range was turned off to oven. Turned on, tested, oven now lighting and heating properly."

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 07/10/2025

Installed parts tested all OK

We serviced a

MAYTAG WASHER TL

Model MVW6230RHW0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/10/2025

Return to install parts ordered. While were moving wash plate. And cutting off gearcase found splines from wash plate and gearcase are fused. Tried cutting off but cant get it removed. Ordering inner basket and outer tub. Informed customer parts will be delivered to customers home. Call ifffice when parts come in after checking parts for damage. Left parts ordered with customer. ; ordrng 1 W11513243 (Inner basket) and 1 W11219115 (Outer tub)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSC5536RZ00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/10/2025

"Found auger motor not working replaced auger motor hunger motor still not working found no volts two auger motor checked all switches. Everything is OK. Check voltage to harness at the bottom of the freezer door voltage going to harness harness. Inside of door is bad ordering freezer door . Informed customer part will be shipped to home. Check for damage, call office when it comes in. Left coupler w customer. ; ordrng 1 W11737057 (Freezer door)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB329DMBM03

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 07/10/2025

Complaint that the refrigerator is not cooling properly. Upon arrival the unit was unplugged. Powered it up and showed signs of cooling. Compressor running a bit hotter then normal but theres a bit of cooling. Mentioned to the customer to let it run and see if it reaches temperature and to call back.

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28R7351SR/AA

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 07/10/2025

Complaint that the ice maker on the refrigerator is not producing ice and would take too long to run again. Found heavy ice buildup on the ice maker and auger motor side. Customer has had this issue serviced 5x for the same reason. Mentioned that this would need to be serviced again. Customer decided not to fix and didnt want a quote. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ10

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 07/10/2025

"Complaint that the refrigerator stopped cooling and would run back on again. Happened once and they did a hard reset and all started running normal. Found good cooling at the moment. Ran all fans and compressor, ran damper and regreased the freezer door rails back to normal. No issues found with the unit."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 07/10/2025

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 07/10/2025

Complaint that the washer will not start any cycle. Found error code F7E1 Tachometer Missing. Bad actuator. Replaced part with TS# W10913953.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near York, South Carolina 29745

Mitch H.

Job Details: 07/10/2025

"Removed freezer door. Installed auxiliary gaskets. Reinstalled door, checked to ensure proper seal around full perimeter. Disassembled RC section, removed and replaced damper. Reassembled, all operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

"Complaint oven not heating. Light will not turn off. I found door switch is broken. Unit appears to have been dropped. Causing damage to door switch door when pushed still has open resistance. I removed door switch, made it easily accessible for when we come back. Control is functioning properly all buttons working properly in diagnostics mode. ordering control to be safe though.; ordrng 1 W11707168 (Control) and 1 W11620712 (Light switch)"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/10/2025

"Disassembled ice maker. Removed and replaced control, harness and pump. Found that harness ordered did not include evaporator thermistor. Ice maker not releasing ice from evaporator plate. Thermistor is part of pump harness. Ordering correct harness.; ordrng 1 W11126268 (Harness)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/10/2025

"Tested and confirmed control board issue. Spoke with Randy, verified repair covered under S-code. Removed and replaced control. Ran control calibration and tested washer. All operating properly. Collected for service call on cc."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near York, South Carolina 29745

Mitch H.

Job Details: 07/10/2025

"Called customer, advised him that if no issues were found he would be responsible for service call. Customer canceled call. Said not to come out."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/10/2025

"Checked and visually inspected washer, no obvious evidence of leak. Started washer in quick wash cycle. Allowed to fill and agitate. No leaks found. Cancelled cycle, washer began draining. Found standpipe in wall clogged and overflowing when washer drained. Showed customer the issue and advised they would need to have drain cleaned. Collected for service call on cc."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM12

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 07/10/2025

"Customer complained unit cut off, it has since started cooking.checked freezer was 1? , ref was 39?. Found no error codes and while testing unit heard compressor start relay kick off, conpresser started again by the time I came back in from truck but replaced start relay from ts. Verified proper operation. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3430LL00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 07/10/2025

Customer complaint not heating desired. Calibrated unit to +30. Ran bake 350?. Avg temp was 348?. Raised to 500? avg temp was 505?. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR BO

Model GZ25FSRXYY2

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 07/10/2025

Icemaker not working found fuel valve leak leaking and head. Messed up ice meter needs icemaker and fill valve quoted repair. Customer denied repair. Collect a trip fee.

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS05

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/10/2025

Confirmed broken support. Installed new element support. Operating properly.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/10/2025

"Checked and tested range. No pinched, damaged or burnt wires. No shorts found. Put amp clamp on power cord black wire and started oven preheating to 350. Burner ignited and oven preheated for approximately 5 minutes then tripped breaker. Amp draw never exceeded 7.2 amps. No issues found with wiring. Can only determine issue is with control board. Quoted customer for repair and saved estimate. Customer is going to think about it and let us know. Called safety spoke to Lucretia SR# 7741921886. Advised her of findings."

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Worcester, Massachusetts 01605

Glenn

Job Details: 07/10/2025

Complaint washer will not power on replaced control board tested all OK at this time

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS02

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/10/2025

Found needs new gasket on right door Gasket nla needs to buy door completeAlso found the hinge screw on left door was loose and wasnt making contact on door switch.Re check when door comes in might need to loc tight blue.Called office for part number; ordrng 1 W10782299 (Door)

We serviced a

FRIGIDAIRE RANGE

Model PCFE3078AFB

Near Hopedale, Massachusetts 01747

Aimee Z.

Job Details: 07/10/2025

Found tin foil stuck to lower panel. Cust had put tin foil on bottom and stuck .Gave estimate for part Cwa wants to speak to partner.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

Complaint oven will not heat. Everything else works fine. I found glow bar igniter has failed. Replaced igniter tested operations everything now working properly. ; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

"Complaint leaving residue on dishes after every cycle doesnt seem to be cleaning properly or drying the dishes. I found F7 E1 incoming water to cold at the start of a cycle Disabling heating element. water heating issue must be corrected or control will again disable heater error code F6E3 over suds sudsing issue detected. I found water filter was not properly installed allowing food debris to go through motor and spray arms. I found spray arms were caked with food debris Inside of them showed customer how to clean the spray arms and how to clean and properly install the water filter in the bottom of the tub. Water is spraying approximately 5 to 10 feet out of dishwasher when door is opened pump is working perfectly fine customer was not using rinse agent also causing a poor wash performance issue along with customer unaware that they needed to run hot water at sink faucet before pressing start on the dishwasher. causing wash performance issues,With plastic tub dishwasher. Heater does show signs of corrosion on element but is functioning properly as of right now."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

53 grams r600 complaints hear a humming noise that lasts maybe 30 seconds followed by a click unit not cooling at all. I found unit is room temperature upon arrival is not cooling at all. Compressor is locked up. Will run for a few seconds and then click attempted to replace start device no change unit will run and pull approximately 3.8 A of current before start device clicks off. After replacing compressor new compressor is running at 0.8 A of current charged with 53 g of refrigerant no further issues found unit already cooling in both zones. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/10/2025

Checked and ran diagnostics. Found F7E1 pump error. Needs sump assembly. Attempted to pull dishwasher out and repair. Found attachment on left side lower than access hole. No room to access screw. Could not get dishwasher out. Showed issue to customer. They are going to have installer pull dishwasher out and will call to schedule.; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01609

Glenn

Job Details: 07/10/2025

Service pointer W11786877 Replaced control board was stuck in constant drain tested all OK . Charge the repair parts and labor related to this repair S153EB

We serviced a

WHIRLPOOL DRYER

Model med4500mw0

Near Holden, Massachusetts 01520

Glenn

Job Details: 07/10/2025

Installed strike and latch tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF536RPS01

Near Charlotte, North Carolina 28277

Clinton

Job Details: 07/10/2025

Installed new drawer Customer had and turned the mullion heaters on 100% in diagnostics vertical and horizontal. Operation 34 and 40

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28209

Clinton

Job Details: 07/10/2025

Installed new motor and blower wheel unit operating as designed no noise or vibration

We serviced a

AMANA DRYER

Model NED46004Q1

Near Charlotte, North Carolina 28217

Clinton

Job Details: 07/10/2025

Found dryer didnt have properly voltage to run and heat found loose connection in outlet pulled plug prongs to make proper connection dryer then heated unplugged unit instructed customer to call electrician as this is safety concern.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28214

Clinton

Job Details: 07/10/2025

Unit has f2e1 control fault ordered control board with office. Set up next availability ; ordrng 1 W11683480 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/10/2025

"Tested unit and found control just flashing and not starting a cycle, tested door latch and found working ohmed out latch and unit is operating normally. Tested main cntrl and found connection for user interface corroded and burnt tried to clean but same issue unit would not start. Control and interface faulty customer will hold off and replace unit."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/10/2025

"Ran washer threw a diagnostics cycle checking for errors and found no codes, customer advised me unit would just blink on sensing never starting. Ran a self diagnostics cycle and unit went thew normally recalibrated control and then ran several wash and spin cycles with clothes unti is now washing properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model MFW2055FRZ03

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 07/10/2025

"Checked over unit and found freezer full of ice and door not shutting due to gasket had come off and was stuck to cabinetthis is causing poor cooling in fridge section. Removed ice and found gasket faulty and door liner bad gasket will not hold in place. Siliconed gasket to stay for now will need to order new freezer door, evap fan motor and damper, parts tentative p/a ; ordrng 1 LW10858419 (Freezer door) and 1 WPW10464673 (Evap fan) and 1 W11087463 (Damper), used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 07/10/2025

"Tested unit due to washer would leave clothes wet at end of cycle never spinning them out fully, checked for errors and found F0e3 over loaded, ran a self test and ran drain pump found pump over heating and slowly pumping out water. Replaced drain pump and unit is now draining water strong and clothes are now spinning out as designed ; used 1 W10876600 (DRAIN PUMP) from stock"

We serviced a

JENNAIR COOKTOP

Model JIC4536XS00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/10/2025

Checked over unit and found only left two burners would work other 3 are erroring out F47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Found right side module faulty witch is no longer available to order advised customer on part and they are going to give Jenn air a call on what to do next and on replacing it with another unit

We serviced a

WHIRLPOOL WASHER TL

Model mvw4505mw2

Near Holden, Massachusetts 01520

Glenn

Job Details: 07/10/2025

Customer instruction water was turned off causing no fill tested all ok

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/10/2025

"Installed new legs and leveled unit to stop from rocking, ran a spin cycle and unit is now spinning and operating to specs"

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/10/2025

"Installed all new parts ordered and ran a calibration cycle checking operations, unit is now washing and working to manufacture specs"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Oxford, Massachusetts 01540

Glenn

Job Details: 07/10/2025

Found defective door latch and strike door not closing will need to order parts ; ordrng 1 W11429587 (Latch) and 1 W11429589 (Strike)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 07/10/2025

Tested found 7E1 error found open capacitor washer will not agitate or spin. replaced part from truck stock tested again all ok in agitation and spin. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRFF4236RZ01

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/10/2025

Checked over unit and found left door gasket ripped and magnet falling out. Replaced gaskets and heated it up to create a good seal around door. Tested cooling and all operations are now working to specs

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/10/2025

"Tested unit and found washer would just sit on a sensing cycle never moving, checked actuator and found it had come loose from cam causing it to never cycle. Fixed actuator to advance cam and recalibrated CONTROL unit, waned is now operating to specs"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Norton, Massachusetts 02766

Aimee Z.

Job Details: 07/10/2025

"Found the cam isnt shifting and also needed new actuator, replaced ts and calibrated washer complete; used 1 W10721967 (Cam kit), and 1 W10913953 (Acuator) from stock"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 07/10/2025

"Complain dryer, making a loud squealing noise, wind loaded full of laundry. I found Adler was the cause of squealing noise. I replaced component kit tested operations found dryer has been leaking from dryer vent in wall dryer has a complete dryer restriction in wall dryer is still heating and operating properly as of right this minute. No further issues reported by customer at this time"

We serviced a

KITCHENAID VENT HOOD

Model KXD4636YSS7

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 07/09/2025

"Checked over unit and found when unit would rise up the fan would come on once putting down the fan would never shut off until you raise the unit up and about half way it shuts off. Checked switches and found upper switches had some burning to them causing them to stick also fan speed switch Very hard to operate, unit will need new switches for fan, control, hardware for switches replaced and upper motor, parts tentative p/a ; ordrng 1 W11666423 (Switch kit) and 1 W11230930 (Switch) and 1 W11088943 (Cntrl) and 1 W11187731 (Motor) and 1 W11174413 (Hardware), states that autho needed"

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/09/2025

"Checked over unit and found glass top had broke right under left front burner, checked for thermal breakage and found burner had over heated from faulty switch popping glass top and cracking it due to thermal breakage. Unit is going to need new main top,infinite switches and left front burner, parts tentative p/a ; ordrng 1 DG94-03977A (Cooktop) and 1 DG47-00064A (Burner) and 1 DG44-01009B (Infinite switch) and 1 DG44-01006D (Rtf infinite switch) and 1 DG44-01006C (Infinite switch)"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Washington, Connecticut 06793

Andre

Job Details: 07/09/2025

Ck unit upon arrival and found start button on display not responding intermittent and no water for softener ran diagnostic will need 2nd man stack unit needs Authorization parts Tentative P/A; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 07/09/2025

Replaced control board and unit running normal. Ran diagnostic and calibration cycle with no issues.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 07/09/2025

"Tested washer and confirmed washer begins sensing cycle, basket turns. Then goes straight to done. Does not begin filling. Checked capacitor, no issues, tests good. Cycled power to washer and ran control calibration, completed properly. Tested, washer now sensing, filling and operating correctly. Called tech line spoke to Nate SR#7741944045 he said to replace harness. Disassembled, removed and replaced harness. Tested, washer tests good and operating properly.; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 07/09/2025

"Checked and found no ice in bin or water or ice in ice maker. Entered diagnostics, ran ice maker test 180, ice maker cycled properly. Ran valve test 164, could hear valve click but not water going to ice maker. Dispenser operating properly. Checked and found no issues with water line. Ordering valve. Checked part availability and scheduled return for 7/16 AM.; ordrng 1 W11758894 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28278

Caleb

Job Details: 07/09/2025

Unit not receiving proper voltage. L1-L2 240v. L1-N 0v N-L2 240. Customer to contact electrician.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28217

Clinton

Job Details: 07/09/2025

Unit was un level a foot was in the crack in floor the floor is un level Custer just added flooring its un even. Nothing wrong with unit.

We serviced a

WHIRLPOOL WASHER TL

Model WFW560CHW4

Near Charlotte, North Carolina 28208

Clinton

Job Details: 07/09/2025

Replaced door lock on unit for error code tested unit it after repair unit working properly

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