We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near South Windsor, CT 06074
Jeremy B.
Job Details:
11/05/2024
Not making any ice. Found E5 conducted fill test and fill tube frozen. Measured 120vac at heater and the heater homed out properly. Thermistor in ice box area bad needs new door. ; ordrng 1 W11681454 (Fresh food door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RV0
Near Agawam, MA 01030
Mike K.
Job Details:
11/05/2024
"Unit is under 1yr wp warranty. Just installed and leaking. Found tub damaged metal seam dented and leaking on right side.Ordering tub, informed cs it will come directly to them. They are to inspect and contact us. At that point we will schedule return.; ordrng 1 W11409866 (Tub) and 1 2xtime (2x time)"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near West Springfield, MA 01089
Mike K.
Job Details:
11/05/2024
"Unit is under 1yr wp warranty per service bench. Complaint of tripping gfi outlet breaker after 20seconds cooking. Unplugged on arrival, so lugged into two separate outlets, one gfi, one not. Both ran 2 minutes with no issue. Unit an office n gfinoutlet cs had issue with above unit, was tripped, reset and cooked for 2 minutes fine. Microwave is working fine. If any further issue would replace the outlet."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near West Springfield, MA 01089
Mike K.
Job Details:
11/05/2024
"Complaint of leaking during cycle, found hole in bellow. Quoted for bellow/labor. Accepted and collected servic call I n full via check; ordrng 1 WPW10381562 (Boot)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near West Springfield, MA 01089
Mike K.
Job Details:
11/05/2024
"Unit is under 1yr wp warranty per service bench. 4-3, 7-1, wash motor not running, not heating. Verified motor is not running. Verified voltage to motor.Replaced sump assy and ran diagnostic cycle to verify operation and reset heater. Heater operation verified; used 1 W11613479 (Sump Asst) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, NC 28277
Jonathan J.
Job Details:
11/05/2024
"Customer will not be home today. Explain to me in detail what her issue is. I am ordering a freezer door gasket based on what customer told me customer stated she had a key that was left under the mat for us and to lock up after we were done, I do not do that. We do not do that, have to have signatures by someone over the age of 18 to be able to enter residence. ; ordrng 1 W10407216 (Gasket freezer)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Charlotte, NC 28277
Jonathan J.
Job Details:
11/05/2024
"Complaint washing machine making a grinding noise intermittently in operable. I found error codes and cleared F0e9 f0e5 f6e3 . I found rotor bolt had come completely undone. I resecured rotor bolt tested operations no abnormal noises heard anymore upon departure as I was getting ready to leave the lid locked and would not unlock even after unplugging the washing machine unit displayed F6E1F6E3 error codeswas able to get lid to unlock. I am ordering user interface, main control, and latch assembly. Advise customer not to attempt to use washing machine control user interface and latch are replaced.; ordrng 1 W11700916 (Latch) and 1 W11624943 (Control) and 1 W11478526 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Indian Land, SC 29707
Jonathan J.
Job Details:
11/05/2024
"Complaint LF error code will not complete a wash. I found two separate issues causing LF to occur first issue is customer has no hot water coming out of wall house water supply barely a trickle. Customer is on city water supply has great water pressure coming out of cold valve. Second issue was drain was too low, causing water when it would fill to drain out of washing machine. Due to pedestal height drain hose to waterline that was at height of washing machine. Replaced hot water, electronic solenoid valve on washing machine and cold water. No further issues found with washing machine at this time all operations are operating normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Mooresville, NC 28115
Jenn F.
Job Details:
11/05/2024
Helper complete
We serviced a
WHIRLPOOL RANGE
Model WFES3330RB0
Near Charlotte, NC 28215
Jenn F.
Job Details:
11/05/2024
Replaced receivers and hinges. Tested ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Charlotte, NC 28227
Jenn F.
Job Details:
11/05/2024
"Replaced the gearcase, washplate, slider, clutch, rotor and stator. Calibrated the control. Ran diagnostic cycle. Unit operations tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10902814 WASHPLATE"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Clover, SC 29710
Mitch H.
Job Details:
11/05/2024
"Turned breaker off. Removed and replaced oven control board. Reassembled, turned breaker back on, tested, both bake and broil heating and operating properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Clover, SC 29710
Mitch H.
Job Details:
11/05/2024
"Disassembled, removed and replaced pump/motor assembly. Reassembled, tested and checked for leaks. Operating properly and no leaks found."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/05/2024
I replaced all previously ordered parts tested operation on time. Dry unit is counting all the way down like it is supposed to be not stopping in the middle of a cycle and shutting itself off. Dryer.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near East Granby, CT 06026
Gary V.
Job Details:
11/05/2024
"Installed new control board and cycled, tested fine."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Newington, CT 06111
Chuck M.
Job Details:
11/05/2024
Customer complaint is that lid latch was not working. Confirmed and found 115V from control to latch. Removed latch and found it broken. Replaced latch from T/S and tested. Washer checked ok. ; used 1 W11670519 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Newington, CT 06111
Chuck M.
Job Details:
11/05/2024
Customer complaint is that washer was making a knocking noise. Ran diagnostics and found no error codes. Ran manual test cycle and washer checked ok. Discussed off balanced loads and weight distribution. Explained pipes hammering due to inlet valve closing. Washer is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Newington, CT 06111
Chuck M.
Job Details:
11/05/2024
Customer complaint is that refrigerator is noisy. Confirmed and found ice box fan is noisy. Ordered ice box fan and evaporator cover. ; ordrng 1 W11407678 (Ice Box Fan) and 1 W11394920 (Evaporator Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Newington, CT 06111
Chuck M.
Job Details:
11/05/2024
Replaced filter cover and latch. Found condensation in reservoir area. Found mullion not closing properly and right door gasket does not make proper contact with mullion. Ordered mullion. Customer mentioned water is coming out slowly from dispenser. Found water tube crimped and twisted at top of door. Ordered water tube. P&A. ; rqstng P&A on 1 WPW10499015 (tube-water) and 1 W11025614 (rail-mulln)
We serviced a
WHIIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clover, SC 29710
Mitch H.
Job Details:
11/05/2024
"Found wheels on rack adjuster broken. Removed old adjuster and installed new adjuster kit. Reinstalled rack, tested, operating properly. Collected for repair on cc.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/05/2024
"Removed belt guard, replaced drive belt. Reassembled, tested, washer now operating properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Stanley, NC 28164
Mitch H.
Job Details:
11/05/2024
"Arrived, attempted to take microwave down to do repair. Found that contractor had used a different type screw on left side to mount microwave. Attempted to remove screw, could not get it out, only spins. Advised customer that he will need to have builder take microwave down and make it accessible for repair then reinstall after repair is completed. Not going to risk damaging cabinet or microwave trying to force it. Advised customer that he will need to call to schedule when unit is down.; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cherryville, NC 28021
Mitch H.
Job Details:
11/05/2024
"Arrived at home, advised customer that that unit is out of warranty. Customer says they purchased unit in March but could not provide valid receipt. He said he would contact Whirlpool to get date corrected and new authorization. No service performed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salisbury, NC 28146
Jenn F.
Job Details:
11/05/2024
"Replaced the gearcase, cam , belt and hub nut. Did not have the agitator to replace the one that was broken off the unit. Calibrated the control. Will return today to install the agitator ; dspstn on spec-tagged invntry: 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/05/2024
Complaint unit is brand new is not getting cold temperature keeps fluctuating in the freezer between positive to 45? positive. I found inverter is making it loud humming noise frost pattern. Its just barely visible on the evaporator. Freezers 39? temperature in fresh food zone is 59?. Unit will need compressor and compressor and inverter our special order parts back order parts will call customer parts come in; ordrng 1 W11685134 (Inverter box) and 1 W11736670 (Compressor) and 1 W11506635 (Coupler) and 1 876765 (Tube kit)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/05/2024
Complaint not washing laundry immediately ending the cycle after pressing start and will display F7 one error code. I found complaint true also found F77 error code in fault history cleared error code found drive belt was shredded placed belt. Tested operations no further issues found at this time with washing machine machine. Customer started the cycle before leaving with. No issues.; used 1 WPW10006384 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Bessemer City, NC 28016
Mitch H.
Job Details:
11/05/2024
Tested and confirmed error. Washer would not respond to any inputs or start cycle. Needs control. Quoted customer for repair and saved estimate. Customer approved repair. Checked part availability and scheduled return for 11/11 AM. Collected full amount on cc.; ordrng 1 W11400681 (Control)
We serviced a
BOSCH DISHWASHER
Model SHS63VL6UC/07
Near Norwich, CT 06360
Amanda R.
Job Details:
11/05/2024
Wash motor running but not pumping water correctly quoted for parts and labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Preston, CT 06365
Amanda R.
Job Details:
11/05/2024
Defrost Heater element has continuity replaced bi metal and control ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR and 1 W11224256 CNTRL-ELEC
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Plainfield, CT 06374
Amanda R.
Job Details:
11/05/2024
Bake element broken replaced element preheated to 350 ; used 1 W10779716 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Hampton, CT 06247
Amanda R.
Job Details:
11/05/2024
Customer complaint that shelf broken explained not covered by extended warranty
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Hampton, CT 06247
Amanda R.
Job Details:
11/05/2024
"Going from start to done replaced actuator and capacitor ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, CT 06117
Jeremy B.
Job Details:
11/05/2024
Tech ordered parts on other ticket.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Mansfield, CT 06268
Amanda R.
Job Details:
11/05/2024
Detergent door not opening replaced detergent dispenser ran automatic test door opened ; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, CT 06117
Chuck M.
Job Details:
11/05/2024
"Customer complaint is that microwave is working but not heating. Ran diagnostics and got error codes. F4e1 microwave cavity temperature sensor error. F4e2 magnetron temperature sensor error. Ordered Magnetron, inverter, cavity and magnetron sensors. Extra Time and tech. ; ordrng 1 W11233913 (sensor Magnetron Thermostat) and 1 W11346197 (Magnetron) and 1 W11568584 (Thermostat Cavity) and 1 W11325604 (Inverter) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/05/2024
Installed new damper and tested all checks ok. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
11/05/2024
Microwave not heating. Tested and transformer powers on but not heating. Replaced magnetron and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Portland, CT 06480
Jeremy B.
Job Details:
11/05/2024
Installed new blade and motor all checks good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near West Hartford, CT 06117
Chuck M.
Job Details:
11/05/2024
Replaced wash motor and vent. Tested and dishwasher checked ok. ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/11
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/05/2024
Complaint dishwasher keeps displaying e24 error code no drain long drain potential causes are clogged. Check valve restriction and hose drain pump error or heater pump failure. I found drain hose had a complete restriction or producing back pressure at drain connector under sink attached drain connector hose to disposal no error codes at the end of cycle after testing customer stated after running a cycle every time it would display E 24. after changing everything over no further issues or error codes displaying after cycles
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/05/2024
"Complete washer not finishing a cycle clothing still soaking wet at the end of the cycle. I found error code F0E5 out of balance error code. Verified how customers loading washing machine is in proper. Found customers also using non-HE style detergent that is very sudsy. No further issues found with washing machine advice, customer on detergent type and proper loading procedures, install and instruct fulfilled."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Easthampton, MA 01027
Mike K.
Job Details:
11/05/2024
"Replaced gear case assy and rotor screw. Installed other parts previously ordered. Ran test 51 fine, ran drain and spin cycle fine. Cs to monitor.Broken replacement gear case and screw collected to return to office"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near New Britain, CT 06053
Ruben C.
Job Details:
11/05/2024
Checked unit found unit stays in draining checked base there was no water in base and switch checked ok found float broken stem and latch will not engage ordering control float and latch unit slides out good ; rqstng P&A on 1 DD81-02282A (Control) and 1 DD81-02197A (Switch door) and 1 DD81-02243A (Float)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Canton, CT 06019
Chuck M.
Job Details:
11/05/2024
Replaced ice maker fill tube heater. Checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Hartford, CT 06057
Ruben C.
Job Details:
11/05/2024
Checked unit found led modules not lighting replaced all leds tested operation normal lighting normally; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burlington, CT 06013
Ruben C.
Job Details:
11/05/2024
Checked unit found rollers worn down replaced rollers belt and pulley with kit tested operation normal ran cycle normal; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Bristol, CT 06010
Ruben C.
Job Details:
11/05/2024
Checked unit unit is heating normally found outside vent is not going outside and is being restricted with a piece of wood took pic have informed cust instruct is now fullfilled
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Mansfield, CT 06250
Amanda R.
Job Details:
11/05/2024
F6e2 f2e1 power wont work entered diagnostics mode errors for both controls ; rqstng P&A on 1 W11400681 (Control) and 1 W11120178 (Ui)
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Millville, MA 01529
Aimee Z.
Job Details:
11/05/2024
"Found the spin basket broken cant spin by hand Needs tub job completeAlso needs new boot and drain pump doesnt drainIn garage; rqstng P&A on 1 DC97-21594C (Rear outer tub) and 1 DC97-21456A (Spin basket complete) and 1 DC97-21466A (Front tub) and 1 DC62-00156A (Washer rear tub) and 1 DC64-03788A (Bellows) and 1 DC97-20621A (Drain pump), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model wed5000dw2
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/05/2024
Listen when started no unusual noises.Took apart belt and 2 bearing are fine and belt .Showed customer Put back together put towels wet in sounds as intended.Advised to watch load going in Cust puts a lot of cloths in dryer at one time
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, CT 06110
Chuck M.
Job Details:
11/05/2024
Customer complaint is that dryer door does not close properly. Found door tight to open and has to slam door shut. Pinched strike and tested. Showed customer it works.
We serviced a
KITCHENAID DISHWASHER
Model Kdte334gps0
Near Westfield, MA 01085
Mike K.
Job Details:
11/05/2024
"Cs had another company out who had replaced the sump assy, had issues with mice. After repair it has leaked from left front while empty. He had them back out and they adjusted, but still leaks. Cs has since adjusted it himself some snow leaks from both front corners.Definitely not square, door rubs on right side, and not tilted back. Pulled unit out a little raised front as far as could and unit is square. Ran cycle empty. Cs said it would start mid cycle so let it run for 20+ minutes with no leaking. Door insulation dry."
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ01
Near Westfield, MA 01085
Mike K.
Job Details:
11/05/2024
"Replaced control and fan still only working on high, ordering Fan assy and 2x time me as unit will have to come down. Heated water 2 minutes and water boiling.Cs did show me a potato cooking for five minutes, magnetron stopped after 2 minutes, timer turntable kept running, same as with original control.; ordrng 1 W11442100 (Fan) and 1 W11679669 (Thermostat) and 1 W10754299 (Magnetron) and 1 W11545872 (Transformer)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HBS22
Near Salisbury, NC 28146
Jenn F.
Job Details:
11/05/2024
"Complaint the unit makes a buzzing clicking noise when the Mw door is open as well as when trying to heat. Does not heat just clicks and buzzes. Mw not working. Console randomly becomes unresponsive. Breaker has been turned on and off to try to reset with no help. When it does try to work the timer goes back and forth between 30-28 seconds. Needs new control, inverter, mag, transformer, light and console. Office will call when the parts come in. ; ordrng 1 W11598196 (Black ss console) and 1 W11578579 (Inverter) and 1 W11578959 (Mag) and 1 W11325789 (Mw control) and 1 W11238401 (Transformer) and 1 W10886919 (Light)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28270
Jonathan J.
Job Details:
11/04/2024
"Found f3e3 error code. Meet probe or harness or user interface failure or control per technical manual sheet. Im ordering all controls meat probe, and harnesses. plastic start buttons did not fix anything. Office to call customer when all parts come in. Oven is airing out, unable to enter diagnostics menu fully as soon as power is supplied. I attempted to unplug Meet probe no change.; ordrng 2 W11492302 (Control ui)s and 1 W11398684 (Power max control) and 1 W11317945 (Expansion control) and 1 8186589 (Meat probe w harness) and 1 W11200302 (Harness) and 1 W11317786 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, MA 01075
Chris B.
Job Details:
11/04/2024
Complaint that the dishwasher is not cleaning the dishes properly. Found error code F7E1; rqstng P&A on 1 WPW10463906 (Screen) and 1 WPW10545278 (Drain Hose) and 1 W10876537 (Drain Pump) and 1 WPW10491331 (Lower Wash Arm) and 1 WPW10448645 (Upper Wash Arm) and 1 WPW10327455 (Spray Arm) and 1 WP3400918 (Retainer Clip) and 1 8269144A (Drain Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, MA 01089
Mike K.
Job Details:
11/04/2024
"Unit not starting , cs thinks it is the door lock. Tested and found it not draining. Broken wire to drain pump, harness not in truck stock. Repaired wire and unit working properly. Customer to monitor.-"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hebron, CT 06248
Jeremy B.
Job Details:
11/04/2024
Washer making an abnormal clicking noise and oil dripping from Gearcase. Requesting auto on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Clutch) and 1 W11550891 (Agitator) and 1 W11260238 (Rotor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sterling, CT 06377
Amanda R.
Job Details:
11/04/2024
Complaint that units drain hose is knocking against back panel explained that can happen need to secure hose
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Charlotte, NC 28270
Jonathan J.
Job Details:
11/04/2024
Complaint not making ice icemaker inside is hot. I found reason unit is not making ice as water filter is completely clogged barely dribbling any water through. I removed water filter and discovered unit is making ice perfectly fine now. No further issues found with icemaker at this time water that came out of the filter was yellow and white floating debris inside of it. No additional
We serviced a
WHIRLPOOL DRYER
Model WED8500DW3
Near Charlotte, NC 28226
Jonathan J.
Job Details:
11/04/2024
"I found dry belt was installed. Upside down rubber was not against the belt slightly twisted as well. I reinstalled drive belt properly tested operations no additional issues found with dryer at this time. I did however, find that touchscreen. is starting to phase out not functioning properly. LED display is also failing and I did find the drive motor does have a slight tick to the motor verified the motor belt uninstalled Customer declined, user interface and drive motor replacement today"
We serviced a
GE WASHER
Model Gfw550ssn2ww
Near Agawam, MA 01030
Mike K.
Job Details:
11/04/2024
"Unit Will not turn on. Customer had put a new head on plug. Verified continuity to control, verified 120vac. Disconnect I/i and relays click on control. Quoted for u/i and control, may only need u/i. Collected for service call only"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Longmeadow, MA 01106
Mike K.
Job Details:
11/04/2024
"F5e2, f2e1 lid lock, still Conley, verified lid lock not operating, keys all work so likely from being held too long. Quoted for lock/labor approved. Replaced lid lock and tests fine.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, MA 01020
Chris B.
Job Details:
11/04/2024
Complaint that the ice maker is not making full ice. Found poor water flow on the external line. Customer will have the water valve line serviced. IM working normal. No issues found with the unit.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Chicopee, MA 01020
Chris B.
Job Details:
11/04/2024
Complaint that the dryer is not drying properly. Found unit with multiple issues. Quoted for parts and labor with possible of extra parts and extra labor due to condition of the dryer. Customer decided not to put that amount into it. Collected trip fee.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Vernon, CT 06066
Gary V.
Job Details:
11/04/2024
"Installed new harness and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near York, SC 29745
Mitch H.
Job Details:
11/04/2024
"Found condensation on flipper mullion. Checked settings and found Humidity control off. Turned on, mullion heater now working. Advised customer that this setting should be on to prevent moisture on mullion."
We serviced a
KITCHENAID COOKTOP
Model KSEG950ESS2
Near Springfield, MA 01151
Chris B.
Job Details:
11/04/2024
Complaint that the touch panel display would turn off from time to time. Ran bake cycle when @ 230* all working normal. @ 360 some keys from the left didnt respond as easy as the right side keys. Blower running normal. Oven reached proper temp. The display did flicker when oven was hot. Will put in part for approval ; rqstng P&A on 1 W10915815 (Touch Control Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, MA 01089
Mike K.
Job Details:
11/04/2024
Added correct model/serial number
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW01
Near Mansfield, MA 02048
Aimee Z.
Job Details:
11/04/2024
"Found the freezer not going into defrost .Ran test one to test defrost no power through defrost term Replaced control because had needs ne terminator ; ordrng 1 W11260592 (Harness), used 1 W10503278 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/04/2024
Defrost drain clogged causing water to leak. Cleared away ice and cleared drain tube al checks ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/04/2024
Key pad shorted keeps giving stuck key error. Needs keypad; rqstng P&A on 1 W11029431 (Console)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/04/2024
Washer takes too long to wash and cloths still wet at the end. Found supply valve partially open. Causing poor flow. Turned all the way on then ran calibration on control then self test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Southington, CT 06489
Ruben C.
Job Details:
11/04/2024
Checked unit ran diagnostics normal no error codes in memory ran cycle normal informed cust on loading
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Newington, CT 06111
Ruben C.
Job Details:
11/04/2024
Checked unit found wash motor open winding cuasing no wash replaced wash motor assy tested operation normal ran diagnostics normal washing and draining normally; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, CT 06053
Ruben C.
Job Details:
11/04/2024
Checked unit found no frost build up on evap coil comp is operating hot ordering evap and comp parts and labor covered. Collecting service charge; ordrng 1 WP2188822 (Evap) and 1 W10233960 (Comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNB05
Near Bloomfield, CT 06002
Ruben C.
Job Details:
11/04/2024
Checked unit comp is seizing up shuts off when hot gave cust estimate for comp sealed system informed cust has 7 days
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Middletown, CT 06457
Jeremy B.
Job Details:
11/04/2024
Oven not heating propane randomly giving F3 error code. Tested bake at 350 and oven heated. Broil and bake element good. Needs service kit and pins in harness changed/modified. ; ordrng 1 W11679879. (Service kit) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Simsbury, CT 06070
Ruben C.
Job Details:
11/04/2024
Checked unit found light module in ref unresponsive gave cust estimate for light module have informed cust has 7 days to decide
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Hebron, CT 06231
Jeremy B.
Job Details:
11/04/2024
Cloths coming out hot. Found Hot and cold supply lines reversed. Swapped hoses and then ran self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mansfield, CT 06250
Jeremy B.
Job Details:
11/04/2024
Not cooking at all. Compressor very hot and tripping off on overload. Found sealed system empty. Called tech support and documented history of sealed system problems. Recommend pressurizing with 250psi of nitrogen and then fix leak then replace compressor. Leak checked and checked all joints with soap bubbles and found no leaks but loosing pressure slowly. Leak in cabinet. Refrigerator not repairable was given this SR#7740243808
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, CT 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door latch broken also could not get into diagnostics ordering latch control and harness; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11670519 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bristol, CT 06010
Ruben C.
Job Details:
11/04/2024
Replaced control and panel tested operation normal ran diagnostics normal tested operation normal washing and draining normally
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near York, SC 29745
Mitch H.
Job Details:
11/04/2024
"Pulled oven out, removed back. Found that there is a roach infestation in control board and console. Advised customer that warranty will not cover due to infestation. Reinstalled back and put range back in place. No repair can be done."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Southampton, MA 01073
Mike K.
Job Details:
11/04/2024
"Cs has had another company out they replaced the rf tower, thermistor and control. Continuous complaints of temperatures. Measured 49 mid shelf rf and -2 degrees n freezer set for 37 and 0. Verified freezer fan running. Both icemaker are making ice fine, bins full.Found evap clogged with frost. Lower section has defrosted fine but upper section is blocking air flow.Steamed clear evap. Unit went into defrost and working properly. Instructed it could take 24 hours for temps to balance out"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Westfield, MA 01085
Mike K.
Job Details:
11/04/2024
"Replaced u/i and harness, tests fine on timed dry, heating is cycling properly l.Retook photo of receipt, shows invoice date is 8/7/2024"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA 51
Near Agawam, MA 01001
Mike K.
Job Details:
11/04/2024
Replaced control and compressor not running. I domaines to customer would also need compressor. Gave quote for compressor/drier/labor r600a unit.Saved quote and cs to think on it.; ordrng 1 NF54M5151ARASH (Compressor) and 1 DA81-06006A (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Agawam, MA 01001
Mike K.
Job Details:
11/04/2024
Replaced u/I and thermistors in rf and fr
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Milford, MA 01757
Aimee Z.
Job Details:
11/04/2024
Installed motor found out in spin nothing no spin.Took belt off motor powers when drain pump is on and shuts off. Checked fault 68 error Called tech Trever line had me run through diagnostics And re code for 2.Re ran agitation and spin spins with belt off 2 rotation then stopsTrever used Case 14546965 no further parts none repairable37838
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near York, SC 29745
Mitch H.
Job Details:
11/04/2024
Checked and found that plug was almost completely out of outlet under sink. Pushed plug completely in and made sure it was seated fully. Dishwasher now powering on and operating properly.
We serviced a
GENERAL ELECTRIC WASHER
Model PTW900BPT0RS
Near Killingly, CT 06239
Amanda R.
Job Details:
11/04/2024
Complaint that randomly unit will shut down and leave water in unit Ui interface switching settings on its own needs new controls ; rqstng P&A on 1 WH22X34178 (Ui) and 1 WH22X37297 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/04/2024
"Pulled oven from wall. Disassembled,removed and replaced magnetron and inverter. Reassembled, tested, microwave heating and operating properly. Reinstalled in wall, retested, operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Clover, SC 29710
Mitch H.
Job Details:
11/04/2024
"Removed console, when I removed control found that washer has a roach infestation. Advised customer that warranty would not cover repair due to infestation. Quoted customer for repair and advised her that there would be no warranty. Customer approved repair. Replaced control, ran control calibration, all functions tested good and operating properly. Collected full amount in cash. Core for 33665176 not obtained because Added core charge to ticket and collected. Not returning due to roaches."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Clover, SC 29710
Mitch H.
Job Details:
11/04/2024
"Checked and found neither bake or broil working in lower oven. Entered diagnostics, found F6E4 error. Requesting P&A for console and control boards. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/04/2024
"Removed oven door. Disassembled, replaced trim parts and hinges. Reassembled and reinstalled door. All operating properly."
We serviced a
GE RANGE
Model JB655YKBFS
Near Hickory Grove, SC 29717
Mitch H.
Job Details:
11/04/2024
Tested and found inner section of right front dual burner not working. Requesting P&A for element and infinite switch. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WB30T10130 (Burner) and 1 WB24X25013 (Switch)
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Charlotte, NC 28226
Jonathan J.
Job Details:
11/04/2024
I replaced all previously ordered parts tested operations filter is going in and out easily able to remove. No further issues found with refrigerator at this time.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28226
Jonathan J.
Job Details:
11/04/2024
"Complaint moisture condensation forming on top of the door when baking specific liquid foods, high moisture foods, casseroles, etc I found vent is where the steam is coming from forming on top of door panel. Unit is engineered this way can alter the engineering or design of the product. Advise customer to use convection, oven function and cover foods. Per Whirlpool Techline. 7740248220 file number we cannot alter or change the design of the product."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/04/2024
Complaint beeps sounds like its running I found error code f8e4 only code in diagnostics over flow float switch open. Customer stated she had to hold door closed to run a cycle the other day then after use is when noise issue occured. Door is closing fine for me no leaking or over sudsing occurring in diagnostics I drained overflow pan that was half full of water inspected door gasket no issues found ran normal cycle no leaking occurring.
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW1
Near South Windsor, CT 06074
Gary V.
Job Details:
11/04/2024
"Installed parts listed and cycled, tested fine."