We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Waterbury, CT 06706
Jimmy R.
Job Details: 05/22/2024
"Tested washer and found when starting washer unit would make a noise and never operate in a spin and wash, ran a self test cycle and found actuator would not move to shift unit into a spin or wash it would just make a loud grinding. Replaced actuator and recalibrated unit checked operations and unit is now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/22/2024
"Tested unit and found when tumbling unit would screech super loudly and a rubbing noise, removed drum and found rollers and idler ceasing up on shafts. Replaced all rollers,idler, and belt with repair kit lubed and ran unit checked functions and unit is now tumbling properly. Noticed door not closing correctly and hanging down inspected door and found inner hinge bearing bad unit will need new outer door. Will order and return , parts tentative p/a ; used 1 4392067 (Repair kit) from stock, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Belmont, NC 28012
Ryan S.
Job Details: 05/22/2024
Retuned to install new evap fan motor. Installed new fan. Reassembled and units fan now working as designed. Verified proper operation and no noise of of ordinary operation.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Milford, MA 01757
Aimee Z.
Job Details: 05/22/2024
"Cust complete the lint screen would sit flush, took apart there was lint blocking .Cleaned out and put back together. Sitting flushTested heat is fineNeed to clean vent being crushed"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW1
Near Millis, MA 02054
Aimee Z.
Job Details: 05/22/2024
"Needed a tune up, replaced and cleaned lint complete; used 1 4392067 (Tune up kit) from stock"
We serviced a
SAMSUNG ELECTRON WASHER
Model WD60M9900AV/A5
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/22/2024
Lid and tested complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mansfield, MA 02048
Aimee Z.
Job Details: 05/22/2024
Installed blower box and blower and tested Cust vent needs to be replaced and clean filled with lint; dspstn on spec-tagged invntry: 1 WP694089 BLOWER WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Monroe, NC 28110
Jonathan J.
Job Details: 05/22/2024
Complaint unit is not cooling I found evaporator frozen over unit will need defrost heater thermistor and control to fix customer stated a different company was out last month and replaced defrost heater. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11558182 (Control) and 1 W11650662 (Heater)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Monroe, NC 28112
Jonathan J.
Job Details: 05/22/2024
"Complaint F3E0 error code cannot use oven at all. I found resistance values of temp sensors are 1.090 new original 1.097 ohms. At room temp no issues At main control. Control thinks temp is 3000 degrees Celsius. No further issues found unit will need main control to fix. ; ordrng 1 W11620481 (Control), used 1 WPW10181986 (SENSOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7120HC3
Near Monroe, NC 28112
Jonathan J.
Job Details: 05/22/2024
"I replaced user interface and wiring harness the complete harness. Customer had a load waiting started the dryer check vent error code occurring vent is not bent restricted directly behind the dryer, but have no way of knowing for sure. Going out side dryer is displaying check vent error code on display. Dryer blower wheel had a lot of heavy lint stuck to the fins."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Bloomfield, CT 06002
Ruben C.
Job Details: 05/22/2024
Checked unit motor has broken mount and and missing clamp blower wheel will have to be chiseled off ordering motor clamp and blower wheel; ordrng 1 WP3404162 (Clamp) and 1 694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Norton, MA 02766
Aimee Z.
Job Details: 05/22/2024
"Found the ice bucket frozen in , steamed out the ice maker was hanging bu one screw. Tested icemaker filled Gave Cust est for ice maker CwaCharged to steam out ice box"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM07
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/22/2024
Checked unit found ice maker harness not connected properly reinstalled harness tested operation normal ran manual harvest normal did not have ice maker; dspstn on spec-tagged invntry: 1 WPW10190965 ICE MAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/22/2024
Checked unit found damper making grinding noise replaced damper tested operation normal ; used 1 WPW10594329 (Control damper) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/22/2024
"Checked unit found not defrosting on its own evap was frozen over replaced control board tested operation normal element heating normally now for defrost ; dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL , used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Farmington, CT 06032
Ruben C.
Job Details: 05/22/2024
Checked unit ran cycle heating normally unit is working normally at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Avon, CT 06001
Ruben C.
Job Details: 05/22/2024
Checked unit has ball of ice on capilary very little frost on coils ordering comp and evap parts and labor covered under warranty collecting serv charge; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Comp)
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC0
Near Burlington, CT 06013
Ruben C.
Job Details: 05/22/2024
Cust had unit out will put back in place steam valve kept leaking water even when off replaced valve could not test cust has hook back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Vernon, CT 06066
Chuck M.
Job Details: 05/22/2024
Customer complaint is that refrigerator is not cooling. Found compressor tripping off. Tested start device and it checked ok. Ordered compressor and extra Time Slots. ; ordrng 1 W11370574 (Compressor) and 1 W11400725 (Coupler) and 1 W11504420 (Coupler) and 2 ExtraTimeSlots (Extra Time Slots)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ellington, CT 06029
Gary V.
Job Details: 05/22/2024
"Inspected and found washer filling on its own, inlet valve clogged with sediment, customer is on well water with no house water filter and foreign debris not covered under contract, quoted for repair and he will call."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 05/22/2024
Frost and ice glaze forming on walls and drawers. Checked capillary tube and thermistor wires made sure they are not stuck behind foam. Gaskets good needs new control with new software. ; ordrng 1 W11623098 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Columbia, CT 06237
Jeremy B.
Job Details: 05/22/2024
Installed new dispenser all checks ok .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Coventry, CT 06238
Jeremy B.
Job Details: 05/22/2024
Installed new icemaker and water valve all checks ok.
We serviced a
MAYTAG M/W OTR
Model MMV520WS-1
Near Plymouth, CT 06786
Ruben C.
Job Details: 05/22/2024
Checked unit found lower door switch broken replaced switch tested operation normal unit normally; used 1 W10727360 (Micro) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Hartford, CT 06108
Chuck M.
Job Details: 05/22/2024
"Customer complaint is that refrigerator was not cooling properly. Inspected and found poor frost pattern on evaporator. Checked and found unit over charged. Evacuated, vacuumed and recharged to 43g. Advised customer to allow time for unit to reach proper temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mooresville, NC 28117
Robert A.
Job Details: 05/22/2024
Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the unit is cooling fine. I ran an IM fill and harvest tests. Both worked fine. The IM thermistor is bad. I replaced the IM with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W10873791 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Matthews, NC 28105
Mitch H.
Job Details: 05/22/2024
"Checked and found ice maker operating properly on arrival, bin full. Entered diagnostics, tested ice maker. Cycled and returned to home position properly. Customer says items freezing in refrigerator. Checked and found bottled water stored on top shelf directly in line with damper. Tested damper operation, working normally. Advised customer that items stored on top shelf blocking damper are subject to freezing. Refrigerator operating as designed. No issues found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Lancaster, SC 29720
Mitch H.
Job Details: 05/22/2024
Checked and found condensation inside at top of refrigerator compartment and temperatures not set correctly. Refrigerator was set at 34 degrees. Set temps at 37 for refrigerator and 0 for freezer. Also turned on humidity control to manage condensation. Checked all door gaskets and made sure they were sealing correctly. All other components tested good and operating properly.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Enfield, CT 06082
Gary V.
Job Details: 05/22/2024
"Arrived and customer said unit was working properly, ran thru auto test and tested fine at this time, no faults or problems detected. Within 30 day trip fee."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Rocky Hill, CT 06067
Chuck M.
Job Details: 05/21/2024
Customer complaint is that washer lid lock is not locking Ran diagnostic and found error code F5e1 lid lock failure. Confirmed failure. Lid lock is intermittent. Ordered lid latch. Customer has 60 months Parts and 60 months labor warranty according to entitlement.; ordrng 1 WPW10482836 (latch)
We serviced a
WHIRLPOOL DRYER
Model WED9500TW2
Near Longmeadow, MA 01106
Mike K.
Job Details: 05/21/2024
"Unit had stopped working and burning smell. Found control board had burnt out, harness damage as well. Control is NLA. Collected for service call only"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near West Springfield, MA 01089
Mike K.
Job Details: 05/21/2024
"Unit not cooling. Freezer door will only open partially and is not connected on lower half, was not sealing open over an nch along bottom. Tracks are rusted. Cannot pull bins out, but removed door and can see evap cover is heavily frosted over, evap fan not blowing. It is not ice preventing drawer from opening, is rusted tracks. If cs could get drawer out, we could replace tracks and if leaves unit off evap could defrost, if fan works then could just be sealing issue. Or if fan does not work would need fan and tracks. Explained findings to cs and part prices. Customer will not get fixed.Customer refused payment, saying I did not fully diagnose because I cannot say if fan is working or not. Explained without door functioning enough to access, I cannot verify fan operation or voltage to it, but that is for coming out. Had cs speak with Randy and he said to leave.and note refused to pay.While typing out notes mother has come home and she said she would pay service call.She only had $120, I said that was fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chicopee, MA 01020
Mike K.
Job Details: 05/21/2024
"Cs says there is water left at end of cycle and noisey will m spin. Found very wobbly basket and wash plate intermittently skips when turning. Screw comes out but Washplate seized, will need to be broken out Lower unit inspection can see cam has rubbed against housing but secure.Repair needs Washplate and hub, cam, belt and gear case assy. 2x time Office to contact cs when parts come in to schedule return.; ordrng 1 W10752283 (Washplate) and 1 W10324651 (Hub) and 1 W10752187 (Screw) and 1 W10721967 (Cam) and 1 Wpw10006384 (Belt) and 1 W11454734 (Gearcase assy) and 1 2xtime (2x time)"
We serviced a
GE RANGE ELECTRIC
Model JB735SP2SS
Near Stanley, NC 28164
Robert A.
Job Details: 05/21/2024
Cx complaint that the units LF burner does not work. I inspected the unit to confirm the complaint. I found the other burner and oven work fine. I examined the LF burner and found the main top harness connector has thermal damage and needs to be replaced. I quoted the cx for the repair and collected the service call by CC.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 05/21/2024
"Complaint compress the power button light turns on hold the start button here relay click, but nothing happens. I found relay intermittently sticking, not operating to allow power to pass through. I am ordering main control to fix.; ordrng 1 W11525996 (Control)"
We serviced a
LG DISWASHER
Model LDT6810BD
Near Foxborough, MA 02035
Aimee Z.
Job Details: 05/21/2024
Found needs new dispenser Has power coming from control.; ordrng 1 AGM75469801 (Soap dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB00
Near Bolton, CT 06043
Jeremy B.
Job Details: 05/21/2024
Fresh food section not cooling. Found damper in fresh food section not opening found120vac at damper. Needs new damper. Quoted customer. Customer will call back.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Cromwell, CT 06416
Jeremy B.
Job Details: 05/21/2024
Dryer not starting found proper power found open thermal fuse. Replaced and tested vent clear all checks ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, SC 29745
Mitch H.
Job Details: 05/21/2024
"Checked and found door lock operating properly. Washer not draining. Found ire pulled out of connector plug at drain pump. Replaced wiring harness, tested, drain pump would not start. Checked and ensured pump had correct power from control. Removed and replaced drain pump. Tested, all operating properly. Used 1- W11643701 harness and 1- W11299437 drain pump from t/s.; used 1 W11643701 (Harness), and 1 W11399437 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Rock Hill, SC 29730
Jonathan J.
Job Details: 05/21/2024
Complaint refrigerator buzzing I found Discharge line on compressor was buzzing against floor. I found compressor noise is normal noise for inverter controlled compressor. No further or abnormal noises heard or found at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Plainville, CT 06062
Ruben C.
Job Details: 05/21/2024
Checked unit found control not responding on all touch buttons ordering panel; ordrng 1 W11459348 (Panel control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Newington, CT 06111
Ruben C.
Job Details: 05/21/2024
Checked unit found drain hose is cracked cuasing leak ordered drain hose; ordrng 1 W11244231 (Hoses)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Newington, CT 06111
Ruben C.
Job Details: 05/21/2024
Checked unit found tubing touching adjusted tubing on comp and also informed cust ice maker connection is also vibrating
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Manchester, CT 06042
Amanda R.
Job Details: 05/21/2024
Not making ice called tech support Ui is what cycles the fill tube heater main power coming from main control possible water valve weeping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Warren, MA 01083
Chris B.
Job Details: 05/21/2024
Complaint that the units lighting in the fresh food section is not working. Found voltage to the plug but the led module not working. Will order parts for a return visit. Customer asked for Chris to return please. ; rqstng P&A on 1 W11470191 (LED Housing)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Avon, CT 06001
Ruben C.
Job Details: 05/21/2024
Checked unit four blower wheel broken could not take off from motor ordering motor and wheel; ordrng 1 W11364931 (Motor) and 1 Wp697772 (Blower)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willington, CT 06279
Gary V.
Job Details: 05/21/2024
"Installed new basket and ran auto test and didnt find any other problems, all functions test fine.; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near South Windsor, CT 06074
Gary V.
Job Details: 05/21/2024
"Arrived and concern was carpet wet under unit. Discovered that the counter next to washer/dryer was wet and gfi for mini fridge on countertop was tripped, causing ice to melt and water to drip off counter next to appliances. Reset gfi and mini fridge now back running. Looked at connections on back of washer/dryer and door boot and did not see any leaks coming from anywhere else."
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USD
Near Windsor Locks, CT 06096
Gary V.
Job Details: 05/21/2024
"inspected and found left front switch for dual burner broken, causing indicator light to stay on, quoted, and she will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Rock Hill, SC 29732
Mitch H.
Job Details: 05/21/2024
Checked and found evaporator completely frozen and evaporator fan not working. Compressor operating properly. Ordering fan motor and control. ; ordrng 1 W11566851 (Control) and 1 WP2315549 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Indian Land, SC 29707
Mitch H.
Job Details: 05/21/2024
"Removed and replaced compressor and related parts. Charged with nitrogen to 150psi. Allowed to sit for 20 minutes. No loss of pressure and no leaks found. Evacuated nitrogen, pulled vacuum, weighed in correct charge of R600 refrigerant. Compressor operating and cooling properly. Removed and replaced right refrigerator door gasket, ensured proper seal around full perimeter of door."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/21/2024
I replaced all previously ordered parts. I tested operations. Unit is heating just fine as of right now. No further issues found with microwave at this time. No issues found with wave guide either at this time.
We serviced a
MAYTAG DRYER
Model MGD950YG3
Near Bellingham, MA 02019
Aimee Z.
Job Details: 05/21/2024
F4e3 error codes restricted air flowHad so much lint couldnt see through site hole. the blower with second belt was filled with lintCleaned out and tested complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Chicopee, MA 01020
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench.Fr door is not closing smoothly, makes noise, can see it shift as closer engages. Ordering fr lower hing assy.; ordrng 1 W11269265 (Fr hinge assy) and 1 W10770895 (Closer fr door) and 1 W11607100 (Cam)"
We serviced a
HOTPOINT RANGE
Model RB790ODR2WW
Near Easthampton, MA 01027
Mike K.
Job Details: 05/21/2024
"Oven not heating. They had pulled chased a new element, but found wires burnt out. Element in unit is incorrect, boy screwed into place. 240vac coming to element. Added new connector to wire and put back n correct element cs had. Ran bake and preheated to 350 fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW01
Near Holyoke, MA 01040
Mike K.
Job Details: 05/21/2024
"Control display has been jumping around on its own, then stopped cooling. Evap is frosted over and stopped airflow.Quoted for control for sparratic operation, let know for additional labor I could steam free evaporator. Approved control and clearing frost build up. Replaced control and programmed, put unit into defrost and verified unit is defrosting. Steamed clear evaporator. Good airflow to rf.; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Holyoke, MA 01040
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench.Compressor and fans running, no cool, air flow is fine, not obstructed.Sealed system issue, r600a unit.Ordered compressor, drier, evap and couplers. Office to schedule return, 2x time; ordrng 1 W11547313 (compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Assess valve) and 1 W11109499 (Drier) and 1 W11506623 (Drier coupler) and 1 W11504448 (Drier coupler) and 1 W11572047 (Evaporator) and 1 W11504450 (Evap coupler) and 1 W11504420 (Evap coupler) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Wallingford, CT 06492
Jimmy R.
Job Details: 05/21/2024
"Checked over machine and found unit had gotten dented in front left corner from another company removing the top of unit this bent the front bracket and now steam is pouring out of sides, checked filling cycle when running softener and found line had gotten pinched in toP making it drip and leak found strike broken. Will order new cabinet,strike,Dispenser and brace, parts tentative p/a advised customer cabinet will be shipped to house plz look it over and make sure its ok ; ordrng 1 W10677265 (Cabinet) and 1 W11381327 (Brace) and 1 W11457841 (Strike) and 1 W11569112 (Dispenser), states that autho needed"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/21/2024
"Checked over unit and found when machine would crush then come back up it would start shaking and not shut off then motor would cut out and start smelling burnt, removed top and checked power screws on each side and found them binding causing unit to stop and never hit switch, checked motor and found running and working normally checked switch and found arm bent up fix and same issues still binding causing noise and not shutting off. Will order new switch and power screws, parts tentative due to unit is under contract safety team wanted to see what was issue first witch unit is fine just motor over heating due to binding ; ordrng 1 WP777811 (Switch) and 2 WPW10451272 (Power screw)s, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/21/2024
"Checked over unit and found when opening dryer door it would pull the machine with it, checked door strike and found super tight causing door to not open properly and not close without really slamming it, adjusted strike and door is now opening and closing properly checked heating and all functions found unit working to specs"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Middlefield, CT 06481
Jimmy R.
Job Details: 05/21/2024
"Tested unit due to machine shaking and walking out and found wile in a spin with clothing unit would wobble out of control causing it to shut done and go out of balance, checked suspension and found tub bouncing around like crazy suspension is bad and needs to be replaced to fix spinning issue will order suspension. Parts tentative p/a ; ordrng 4 DC97-16350U (Suspension)s, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/21/2024
"Checked over unit due to customer having issues leveling machine, checked over from and legs of unit and found no issue everything straight and level customer insisted unit is bent. Removed covers and checked rollers and legs again found frame straight and perfect advised customer this machine will never level and be perfect no machine will advised I will level best I could so doors will close and unit will not rock witch is did snd unit is stable and level. Top corner fillers had come off will order new and return ; ordrng 2 W11573591 (Corner filler)s"
We serviced a
KENMORE WASHER
Model ="79631523211"
Near Windsor Locks, CT 06096
Gary V.
Job Details: 05/21/2024
"Inspected and found multiple problems, found motor and position sensor failing, and drain pump broken, quoted for repair and she will call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Heath Springs, SC 29058
Jonathan J.
Job Details: 05/21/2024
Customer canceled at door was told by whirlpool that there would be no fee and that all lights would be covered no labor no diagnostic fee and no part fee per whirlpool per customer. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kershaw, SC 29067
Jonathan J.
Job Details: 05/21/2024
Complaint dryer getting too hot not drying clothing properly. I found venting restriction slight causing issue to occur. No further issues found at this time with dryer. Customer states the door is too hard to close sometimes. Nothing I can do show customer how to properly close the door on this model.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near West Springfield, MA 01089
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench. Cs concerned that is not filling properly. Cs is coming from a 20+ year old washer. Had cs put a load in n and went through fill and into wash. Filled properly. Explained to cs about HE washer operation, how they work and how the soap still cleans."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Installed new evap fan . Cust was having more issues with fridge shutting off.Needs left draw harness; ordrng 1 W11170612 (Harness)
We serviced a
SAMSUNG WASHER
Model WF45R5100AW/US
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
"Found the spin basket broken , showed customer the movement .Buying new"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5EMBU
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Found frost around the ice chute. Looked down chute door wasnt closedNeeds spring flapper ; ordrng 1 241688701 (Cover flapper) and 1 241688401 (Flapper door kit) and 1 241688901 (Spring)
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/21/2024
Installed new belt completeRan heat and sound great
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF18HFENBSR/US 00
Near Plainville, MA 02762
Aimee Z.
Job Details: 05/21/2024
Installed tower and 2 drains.Had to steam out the drain Complete
We serviced a
SAMSUNG DRYER
Model DVE55A7300E
Near Ware, MA 01082
Chris B.
Job Details: 05/21/2024
Complaint that the unit is not turning on. Found breaker tripped. Cycled unit and good heating present. No issues found with the dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Canton, CT 06019
Ruben C.
Job Details: 05/21/2024
Checked unit found ice maker water tube frozen cleared ice not getting water from valve; ordrng 1 W11043013 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Torrington, CT 06790
Ruben C.
Job Details: 05/21/2024
Checked unit found comp start winding open no cooling at all 134a unit needs two times sealed system covered for labor and parts no email; ordrng 1 W10233960 (Comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Litchfield, CT 06759
Ruben C.
Job Details: 05/21/2024
Checked unit found drain plug block cleared blockage and defrosted drain tray in freezer tested operation normal frost water draining normally
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Kershaw, SC 29067
Jonathan J.
Job Details: 05/21/2024
"Complaint washer goes from sense to done. Customer does not have purchase receipt going off of date in sb web. I found combination of drive belt slipping actuator not reading properly and drive capacitor failure occurred. I replaced all parts tested operation no further issues found placed unit in a quick wash cycle no additional issues found. ; used 1 W11395618 (CAPACITOR/INTER COIL), 1 WPW10006384 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near North Brookfield, MA 01535
Chris B.
Job Details: 05/21/2024
Complaint that the unit is not cooling properly in the fresh food section. Ran diagnostic test and did a hard reset. Ran all fans and compressor and all working normal. No issues found with the cooling. Mentioned to the customer to keep an eye on the cooling for the next few days. Within 7 days well waive the trip fee into labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Spencer, MA 01562
Chris B.
Job Details: 05/21/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Denver, NC 28037
Robert A.
Job Details: 05/21/2024
Cx complaint that the units is still working intermittently. I inspected the unit to confirm the complaint. I found the cooktop works fine. The broil function works fine as well. I removed the rear panel and found the bake ignitor wire loose at the dsi board. I secured the wire and tested the unit multiple times. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Dudley, MA 01571
Chris B.
Job Details: 05/21/2024
Replaced part and unit running normal. Ran diagnostic cycle twice and all tested properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2853AF1
Near Sturbridge, MA 01518
Chris B.
Job Details: 05/21/2024
Replaced part and no leaks detected. Good water flow.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SG/AA
Near Sturbridge, MA 01518
Chris B.
Job Details: 05/21/2024
Wife phone # 8607940269. Complaint that the IM is not working properly. Tested IM and theres signs of voltage reaching the ice maker but wont turn. Will order parts for a return visit.; rqstng P&A on 1 DA97-15217D (Ice Maker)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Troutman, NC 28166
Robert A.
Job Details: 05/21/2024
Installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mooresville, NC 28117
Robert A.
Job Details: 05/21/2024
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the unit heats, tumbles and has good airflow. The unit is working as designed. The cx said it intermittently heats, then other time there is no heat at all. I checked the wall outlet, it has a consistent 243v supply. Im ordering a new timer and a cycling thermostat to resolve the issue.; ordrng 1 W11685947 (Timer) and 1 WP3387134 (Cycling thermostat)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Mooresville, NC 28117
Robert A.
Job Details: 05/21/2024
Cx complaint that the unit is leaking water during cycles intermittently. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. The cx has a bowl under the LF corner of the unit where the alleged leak occurs. I examined the area and seen water marks on the float switch housing. Water slowly leaks from the float switch housing. Im ordering a new float switch housing to resolve the issue.; ordrng 1 W10873429 (Float switch base) and 1 WP8531743 (Base gasket) and 1 WPW10195038 (Float switch nut) and 1 WPW10195036 (Float)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Westfield, MA 01085
Mike K.
Job Details: 05/21/2024
"Unit is under 1yr wp warranty per service bench. Unit will not turn on, nothing on display. No voltage at terminal box. Checked breakers and all good. Electrical cord is wired into an external gfci before outlet under sink, reset and unit functioning."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Hartford, CT 06114
Chuck M.
Job Details: 05/21/2024
Customer complaint is that ice maker stopped working. Found ice maker not cycling due to jammed cube. Cleared and tested. Ice maker did not cycle. Reset refrigerator. Ordered ice maker. ; ordrng 1 W11548540 (Ice Maker)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hartford, CT 06114
Chuck M.
Job Details: 05/21/2024
Customer complaint is that dryer was not heating. Confirmed and found high limit thermostat shorted. Replaced and tested. Showed customer it works. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodstock, CT 06282
Amanda R.
Job Details: 05/21/2024
Lid lock broken replaced tested operation normal ; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535SPLS2
Near Woodstock, CT 06281
Amanda R.
Job Details: 05/21/2024
The right rear burner not cycling replaced infinite switch tested burner cycling one of my t/s switches bad out of bag ; used 2 WP3149404 (INFINITE SWITCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Thompson, CT 06277
Amanda R.
Job Details: 05/21/2024
When water is turned on going to unit water just starts over flowing out of ice maker needs new valve ; ordrng 1 WPW10420083 (Valve)
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Putnam, CT 06260
Amanda R.
Job Details: 05/21/2024
Shuts off after three minutes on sensor dry working normally on timed dry ; rqstng P&A on 1 DC32-00007A (Thermistor) and 1 DC97-16741A (Lint trap) and 1 DC92-02527E (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Enfield, CT 06082
Gary V.
Job Details: 05/21/2024
"Concern noise from ice maker, cycled ice maker and found noise this time coming from ice maker stalling mid cycle. Replaced with new ice maker and filled with water, please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AE00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 05/21/2024
Installed new door switches there is only 3 on this model replaced fuse and tested all checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Enfield, CT 06082
Gary V.
Job Details: 05/21/2024
"Installed new mag and diode, cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV and 1 WPW10693025 MAGNETRON"
We serviced a
SAMSUNG WASHER
Model WF53BB8700ATUS
Near Killingly, CT 06241
Amanda R.
Job Details: 05/21/2024
During spin sounds like a jet engine taking off ; rqstng P&A on 1 Dc97-21466a (Tub front) and 1 Dc97-2311ib (Back outer tub) and 1 Dc97-23216a (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS2
Near Pomfret, CT 06259
Amanda R.
Job Details: 05/21/2024
F5e1 door stuck open door latch wasnt plugged in all the way reattached connection and unit starting normally door latch is louder then normal ; ordrng 1 W11412299 (Latch)
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Pomfret, CT 06259
Amanda R.
Job Details: 05/21/2024
Going straight to done run capacitor leaking oil replaced tested starting normally ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Hartford, CT 06112
Chuck M.
Job Details: 05/21/2024
"Customer complaint is that dryer was noisy. Found blower wheel stripped from threaded nut to motor shaft. Cut off blower wheel and replaced. Found rollers and idler wheel worn. Replaced with repair kit. Dryer checked ok. ; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near East Hartford, CT 06108
Chuck M.
Job Details: 05/21/2024
"Replaced door seal, door glass and brackets. Checked ok."