We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Salisbury, NC 28144
Johnny
Job Details:
01/16/2025
"Installed new lights, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28269
Clinton
Job Details:
01/16/2025
Installed new vent and control unit working properly after repair let unit run for 10 mins after repair no faults no errors
We serviced a
WHIRLPOOL WASHER
Model Mvw7232hw0
Near Charlotte, NC 28269
Clinton
Job Details:
01/16/2025
Customer refused payment at time of service said he didnt have it. Could pay the next day..
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
01/16/2025
Arrived and found unit was in warranty on F2. One air check control board control board was infested with insects informed customer warranty is void due to insect infestation. Left call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
01/16/2025
"I replaced compressor components, tested operations unit producing frost pattern across top couple runs within 10 minutes of starting unit no further issues found at this time if customer calls back for any reason, advise replacement evaporator. Core.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Denver, NC 28037
Ryan S.
Job Details:
01/16/2025
"Customer complain unit making grinding clicking noise. Check slider for damage notice a little bit of damage slider noise steel present inspected gear case rotor clutch area found gear case shaft wiggling too much. ordering new gear case and rotor. Informed customer Office will call when parts come come in.; ordrng 1 W11449841 (Gearcase) and 1 W11260238 (Rotor), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Denver, NC 28037
Ryan S.
Job Details:
01/16/2025
"Customer complained unit stoped cooling soon after install. Found compressor running but no suction at suction line. Checked for leaks, no leaks detected. Tried to flush and add Freon but system not taking any due to infective compressor. Ordering new compressor. Noted compressor box was slightly damaged but all rubber stops were in it and it had started to work and create frost pattern previously. Informed customer office will call when parts come in. ; ordrng 1 W11547313 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Iron Station, NC 28080
Ryan S.
Job Details:
01/16/2025
"Customer complained unit gets off balance wont spin water from clothes. Found inner basket loose, cant remove wash plate. Ordering wash plate, hub and also ordering suspension. Schedule return call for Monday 27th p.m..; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate) and 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Charlotte, NC 28216
Ryan S.
Job Details:
01/16/2025
Customer complaint light broken and refrigerator section. Confirm complaint replaced switch from truck stock unit now working as designed.. the issue with leaking was just water dripping from dispenser . customer had not flushed system of air bubbles unit now not leaking.; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Charlotte, NC 28214
Ryan S.
Job Details:
01/16/2025
"Customer complained of no heat. Found magnetron and HV transformer malfunction. Ordering both, informed customer office will call when parts come in. ; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer)"
We serviced a
JENN-AIR FREEZER
Model JBZFR30IGX10
Near Belmont, NC 28012
Ryan S.
Job Details:
01/16/2025
"Returned to install parts ordered. Installed icemaker, fill fuse and valve/filterhousing. Ran icemaker fill tests. Unit filled w water. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Salisbury, NC 28147
Johnny
Job Details:
01/16/2025
"Installed parts, pressurized with 250 psi nitrogen. Discovered leak at door hinge. Called Tech-Line to document. Deemed non repairable.Sr774075470; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504419 COUPLING 8/7 AL-AL , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506635 COUPLER 6 NF MS SV PROCES"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near China Grove, NC 28023
Johnny
Job Details:
01/16/2025
Cx rescheduled after arrival to residence.; schdld next appmnt for 1/24 FRI AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Monroe, NC 28110
Jonathan J.
Job Details:
01/16/2025
Replaced sump assembly performed diagnostics cleared error codes everything working properly as of right now.; dspstn on spec-tagged invntry: 1 WPW10605057 MOTOR/SUMP
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/16/2025
"Complaint dishwasher still leaking on the floor at the end of the drying cycle. File number 7740753374 technically they want me to replace the main control only stating there is nothing else that it could be, and if it still does it after the control tech line stated they were our clueless as to what to replace next; ordrng 1 W11672225 (Control)"
We serviced a
LG WASHER FRONT LO
Model WM3670HVA/01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/16/2025
"Washing machine is not dispensing fabric softener properly. It will be liquidy, but still in dispenser. I found water valve not dispensing properly through dispenser when valve comes on at the 28 minute mark is shooting at far forward barely hitting dispenser at all. Also user interface is extremely sluggish when spinning dial. Pro office dispenser assembly has been discontinued. Customer declined repair due to cost and inability to get parts quickly. or at all"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/16/2025
Complaint washing machine when you press start lid will lock unit will go to sense and then immediately go to done. I found molex connector going underneath washing machine was not properly connected. I replaced main control and user interface control. I performed a calibration control board sequence inspected harness at drain pump no breakage at this time found everything is now operating normally. Customer started a cycle upon departure and was working fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Waxhaw, NC 28173
Brandon
Job Details:
01/16/2025
On arrival I installed drain pump that was ordered and tested unit. After installation unit tested properly with no other issues.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Waxhaw, NC 28173
Brandon
Job Details:
01/16/2025
Complaint unit is not washing or drying dishes core. Found on arrival that element is bent causing the pump to not circulate properly. Ordering heater for repair. Please send pump with tech on next appointment too just in case it is broken.; ordrng 1 W10703867 (Element)
We serviced a
JENN-AIR OVEN
Model JMW2427LL02
Near Matthews, NC 28104
Brandon
Job Details:
01/16/2025
Complaint unit has f9 e0 error code. On arrival I took unit out of wall and checked power going into unit. Proper voltage was present. Also verified that neutral was not switched with l1 or l2.Checked all wires and everything looked normal. After putting unit back in wall I tested microwave and oven. Both tested fine. Cleared error codes in diagnostic. If problem continues order a control and ui for customer.Ui W11598167Control WPW10260060
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Matthews, NC 28104
Brandon
Job Details:
01/16/2025
On arrival I replaced clip and tested unit. Unit tested properly with no other issues.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDW10
Near Fort Mill, SC 29707
Brandon
Job Details:
01/16/2025
Complaint units temperatures are not correct. Fridge is getting down to 0 and freezer has been getting up to 20 degrees. Ordering freezer harness and fridge temp sensors for repairs. ; ordrng 1 W11438736 (Sensor) and 1 W11562214 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25UEXHW01
Near Charlotte, NC 28278
Caleb
Job Details:
01/16/2025
Replaced defective thermostat. Unit tests fine at this time.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS08
Near Bristol, CT 06010
Ruben C.
Job Details:
01/16/2025
Could not duplicate any abnormal sounds unit working normally cust says it hasnt done it in 2 weeks advised cust to take a video with audio if it happens again
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28273
Caleb
Job Details:
01/16/2025
Wrong unit. Customer owns a hot point. Also this customer has a registration card for a whirlpool. Customer name is Stinson. Not Simpson. Nothing matches.
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHW04
Near Clover, SC 29710
Caleb
Job Details:
01/16/2025
"Freezer door gasket not seated properly. Corrected, unit checks fine."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29715
Brandon
Job Details:
01/16/2025
On arrival I replaced all parts that were ordered. After replacing parts I tested unit and unit tested properly in spin and in agitate. No knocking noise coming from rotor or stator. No other issues found.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kannapolis, NC 28081
Johnny
Job Details:
01/16/2025
Defective control board. Unit will fill and operate in service cycle but not under regular operation. Ordering new control board.; ordrng 1 W11401710 (Control board) and 1 W11165546 (Water valve)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Plainville, CT 06062
Andre
Job Details:
01/16/2025
Ck unit upon arrival n arrival and found front left burner not lighting check and found secondary orifice clog. Clean orifice and test operation and unit is now lighting upon command unit operating to manufacturers specs
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Wolcott, CT 06716
Andre
Job Details:
01/16/2025
Ck unit upon arrival to install sump motor and found dish washer difficult to remove customer did have difficulty installing dish washer. Tough option is giving issue once more order user interface and customer will make pull unit out and make unit accessible ; ordrng 1 W11622490 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Worcester, MA 01602
Chris B.
Job Details:
01/16/2025
Complaint that the dispenser door is not opening and pods are not released. Found bad dispenser. Will order part for a return visit.; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Vernon, CT 06066
Gary V.
Job Details:
01/16/2025
"Inspected and found freezer lite no longer illuminating, quoted for new bulb and they will call. All other functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Springfield, MA 01109
Mike K.
Job Details:
01/16/2025
"Unit was off on arrival, no refrigerant came out of unit replaced compressor/drier and flushed system with 200psi nitrogen and all joints good with pressure not dropping. Pulled into vacuum and pressure held for 5 minutes. Charged with 47g r600a. Return line getting warm and freezer starting to cool. Cs to monitor"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Springfield, MA 01109
Mike K.
Job Details:
01/16/2025
"Complaint of long dry times. On arrival tested unit in timed dry. Heating and tumbling, but no air flow. Pulled off vent and blowing fine at rear of unit. Found outside vent was a bit bent up and an internal flap was stuck in the closed position. Removed the flap and flow restored. Advised to replace outside vent flap as something not covered by contact. Unit is operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wethersfield, CT 06109
Ruben C.
Job Details:
01/16/2025
Replaced slider ran diagnostics cleared codes ran component test normal spinning and agitating normally ran quick cycle normal
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lake Wylie, SC 29710
Caleb
Job Details:
01/15/2025
Replaced slider and ran diagnostics test via control. Unit shifting fine now.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Farmington, CT 06032
Andre
Job Details:
01/15/2025
Ck unit upon arrival and found user interface start button not responding order parts to complete repair ; ordrng 1 W10910626 (Control)
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Springfield, MA 01104
Mike K.
Job Details:
01/15/2025
"Replaced drain assy, verified operation in wash cycle unit filled and agitated fine, cancelled and ran drain and spin, drained out and spun properly"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Agawam, MA 01001
Jorden
Job Details:
01/15/2025
Arrived and found unit not heating but turning fine. Knocked on the valve solenoids and suddenly the heat kicked on. Tested again and found the coils acting odd as igniter heated up. Ordering solenoid coils and flame sensor. ; ordrng 1 WPW10328463 (coil-valve) and 1 WP338906 (sensor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Springfield, MA 01109
Jorden
Job Details:
01/15/2025
"Arrived and customer showed me a broken piece of the lid latch, replaced lid latch, tested fine. ; used 1 W11670519 (LATCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Springfield, MA 01118
Jorden
Job Details:
01/15/2025
"Arrived and found error code 8&4 (leak detected) stored in system, cleared code. Ran auto test mode and no leak occurred, ran express wash and again no leak occurred. Contacted tech support and reported findings, unit operating as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee. SR #774078931"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Watertown, CT 06795
Jimmy R.
Job Details:
01/15/2025
"Installed new main control and recalibrated machine, ran a regular wash cycle and unit is now washing. Ran a spin cycle and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Wolcott, CT 06716
Jimmy R.
Job Details:
01/15/2025
"Checked over unit and found freezer cooling normally and fridge warm, checked evaporator and found fridge fully frosted but no air flow due to faulty fan motor tested voltage and 5vdc not going to fan from main cntrl, replaced fan motor with harness due to thermistor corroded. Ran a diagnostics and fan motor is not coming on unit will needs new main control and a display due to segments missing. All parts tentative p/a ; ordrng 1 WPW10675033 (Main cntrl) and 1 W11387384 (Display), used 1 W11087438 (EVAP MOTOR) from stock, states that autho needed"
We serviced a
MAYTAG RANGE HOOD
Model uxt5430ads
Near Springfield, MA 01104
Mike K.
Job Details:
01/15/2025
"Light butting not working, one lamp had broken, fan button was intermittent in testing. Needs control board which office verified in nla. Collected for service call only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Enfield, CT 06082
Gary V.
Job Details:
01/15/2025
"Inspected and found broken ice maker, replaced with new ice maker and cycled, please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HZ1
Near Enfield, CT 06082
Gary V.
Job Details:
01/15/2025
Installed new glass and tested fine.
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Northbridge, MA 01534
Glenn
Job Details:
01/15/2025
On condenser fan hitting the shroud that its mounted on I tried adjusting it no adjustment fix the problem order parts ; ordrng 1 WP12825803 (Fan blade) and 1 W11613295 (Condenser fan motor) and 1 W11556315 (Fan shroud)
We serviced a
AMANA M/W OTR
Model AMV2307PFS08
Near Springfield, MA 01104
Mike K.
Job Details:
01/15/2025
"Tested on arrival and unit made a burning smell while running. Found source is the capacitor. Replaced capacitor and diode and unit heating properly, tested with twice with cups of water; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Litchfield, CT 06759
Andre
Job Details:
01/15/2025
Ck unit upon arrival and found unit running but no heat. Check and found heater open. Install heater from truck stock and advance unit and unit is now heating and operating to manufacturers specs also inform customer to make sure the whole exterior from the dryer to outside is clean not just the outside flop.; used 1 Wp3387747 (Element) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Thomaston, CT 06787
Andre
Job Details:
01/15/2025
Ck unit upon arrival and found noising coming from unit when running check and found rollers and idler pulley Stiff and hard to turn. Install dryer repair kit and test operation and unit is now operating to manufacturers specs ; used 1 4392067 (Repair kit) from stock
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF217ACRS/XAA
Near Northampton, MA 01060
Mike K.
Job Details:
01/15/2025
"Getting water in left crisper. Is a dual zone rf so evap is above the crisper. Drains are clear at back of unit. Quoted for steaming clear and cap lines.Accepted and cleared drain, working properly"
We serviced a
SUBZERO REFRIGERATOR
Model 3211RFD
Near Holyoke, MA 01040
Mike K.
Job Details:
01/15/2025
"Rf section not cooling. 1986 subzero. Fans running, Compressor not running and no voltage coming to it. Per wire diagram fan runs whenever door is closed. Thermostat has voltage coming to it, but nothing coming out at any setting. Needs a thermostat. Randy found part number and saved quote. Cs paid for service call via check"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Easthampton, MA 01027
Mike K.
Job Details:
01/15/2025
"Unit unplugged on arrival, has been running non stop per cs. When plugged in it was in manual drain. Allowed to complete and ran diagnostic. Completed fine.Error history F3e1, pressure system fault in history. Cleared. Recalibrated and ran quick wash. Filled fine and went into agitate. Cancelled and drained fine. Ran normal cycle and on auto sense filled half at, high for auto fill. ordering control. Office to contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dallas, NC 28034
Ryan S.
Job Details:
01/15/2025
Customer complaining you wont finish cycle Longfield error rain unit unit almost overfilled with water without starting ordering control board due to bad pressure sensor customer office will call when parts come in; ordrng 1 W11603810 (Control)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Medway, MA 02053
Glenn
Job Details:
01/15/2025
Found water line under dishwasher dripping customer needs a plumber to replace the water line which is not part of the dishwasher customer instruction
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US
Near Plainville, CT 06062
Andre
Job Details:
01/15/2025
Ck unit upon arrival and found no model no serial tagged on unit spoke with randy inform customer rusted rack not covered and because unit has no model no serial we would not be able to work on unit with a model and serial
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/15/2025
Returned to install pump and suspension. Installed parts . Ran spin cycle and tested drain pump. Verified proper operation.
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Suffield, CT 06078
Gary V.
Job Details:
01/15/2025
"Unit was dead no operation on arrival. Inspected and found power supply connections in junction box not properly connected or installed, and informed customer about electrical supply problem. 30 days on trip fee if any additional problems with unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Worcester, MA 01605
Chris B.
Job Details:
01/15/2025
Complaint that the washer is making a loud noise while spinning. Found bad gear case damaging the belt and shield. Will order all parts for a return visit.; ordrng 1 W11449840 (Gear Case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11510461 (Wash Plate) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Worcester, MA 01605
Chris B.
Job Details:
01/15/2025
"Complaint that the washer is no starting any cycle. Found error code F7E1. Found bad actuator and capacitor. Replaced parts all ran diagnostic cycle all tested normal.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kannapolis, NC 28083
Johnny
Job Details:
01/15/2025
Installed new parts. Ran calibration cycle. Ran service cycle. No leaks no errors. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Charlotte, NC 28278
Caleb
Job Details:
01/15/2025
"Replaced control. Didnt fix it. Found harness to drain pump defective. Used stock lower harness, unit tests fine.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Fort Mill, SC 29715
Caleb
Job Details:
01/15/2025
"Dryer motor failure. Can push the tub and motor will spin. Replaced motor and blower fan, unit tests fine.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ06
Near Pineville, NC 28134
Caleb
Job Details:
01/15/2025
"Ice maker currently making ice at this time, if call back order ice maker WPW10300024"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near East Windsor, CT 06088
Gary V.
Job Details:
01/15/2025
"Inspected and found faults for air vent and dispenser failures, will submit estimate and call for return date.; rqstng P&A on 1 W11412300 (Dispenser) and 1 W11649995 (Air vent) and 1 W11672039 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Windsor, CT 06016
Gary V.
Job Details:
01/15/2025
Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 2 W11396033 LIGHT SWITCH
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ellington, CT 06029
Gary V.
Job Details:
01/15/2025
Installed new acu and ran auto test and tested fine.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ellington, CT 06029
Gary V.
Job Details:
01/15/2025
"Inspected and found belt broken and replaced with new belt, cycled and tested fine.; used 1 341241 (BELT) from stock"
We serviced a
KITCHENAID RANGE
Model KFED500ESS06
Near Ellington, CT 06029
Gary V.
Job Details:
01/15/2025
"Installed new control board and cycled to temp in both ovens, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28277
Caleb
Job Details:
01/15/2025
"Unit not draining. Couldnt get the unit to lock. After changing lid lock was able to get the unit to lock, started a drain and spin cycle to check outgoing voltage to drain pump and the unit is not sending voltage to the pump. Drain pump tests fine. Faulty pressure switch. Unit needs new control. Found no issues in harness but may need one. Noticed door doesnt sit properly when closed.; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump) and 1 W11513252 (Lid), used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PRS01
Near Fort Mill, SC 29715
Caleb
Job Details:
01/15/2025
You can smell the transformer. Transformer defective. Ordering everything needed for repair. ; ordrng 1 WP4375286 (Transformer) and 1 W10245183 (Mag) and 1 WP4375020 (Cap) and 1 WPW10687786 (Diode)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Southington, CT 06489
Andre
Job Details:
01/15/2025
Ck unit upon arrival and install drive motor with clutch kit and belt. Ran calibration on unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Palmer, MA 01080
Jorden
Job Details:
01/15/2025
"Arrived and installed 2nd compressor kit, allow 48h for temps to normalize."
We serviced a
LG WASHER
Model WT6105CW
Near Ware, MA 01082
Jorden
Job Details:
01/15/2025
"Arrived and installed control and valve, tested fine."
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Granby, MA 01033
Jorden
Job Details:
01/15/2025
"Arrived and found drain pump windings open, replaced and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Chicopee, MA 01020
Jorden
Job Details:
01/15/2025
"Arrived and customer informed me it started making ice a few days ago and has been working fine since. Found this ice maker has a few zip ties holding up the tray thermistor, replaced ice maker, activated test 31 and verified proper fill, cycled power to unit. Allow 24h for ice production. ; used 1 W10873791 (ICE MAKER) from stock"
We serviced a
MAYTAG M/W OTR
Model MMMS4230PZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
01/15/2025
Checked and found microwave door bent at bottom left corner causing door to rub. Ordering microwave door. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11684007 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gastonia, NC 28056
Mitch H.
Job Details:
01/15/2025
Attempted to remove wash plate. Had to cut plate to remove. Center hub of plate seized to shaft preventing removal of gear case. Hub will have to be cut off to allow gear removal. Will return with Drexel or similar tools to remove hub. Checked with office and scheduled return for 1/18 AM. Left all parts with customer.; schdld next appmnt for 1/18 SAT AM
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28054
Mitch H.
Job Details:
01/15/2025
"Checked and found washer not draining and water standing in basket. Flashing F9E1 drain error. Found harness bad. Disassembled, removed and replaced harness. Reassembled, tested, drain pump now running constantly, could not cancel or enter diagnostics. Ordering control. Checked part availability and scheduled return for 1/24 PM ; ordrng 1 W11513246 (Control), used 1 W11643701 (Harness) from stock"
We serviced a
N/A N/A
Model KDTE104EWH4
Near Kershaw, SC 29067
Jonathan J.
Job Details:
01/15/2025
"Complaint dishwasher not washing properly wheels fell off bottom rack middle rack is falling water leaking from unknown location. Dishwasher will not fill with water either anymore. I found dishwasher will need roller wheels metal tracks and pump to fix. Ordering all parts needed to repair dishwasher. No additional issues found at this time with dishwasher cleared error, codes . 6-4 ; ordrng 4 W10195416V (Wheel assembly)s and 2 WPW10546503 (Adjuster)s and 1 W11665769 (Pump)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Kershaw, SC 29067
Jonathan J.
Job Details:
01/15/2025
Complaint microwave is not heating. I found microwave is making a loud buzzing noise. Customer stated that heard a loud pop right before it stopped heating I replaced magnetron still no change found diode has failed. Used diode earlier today have to order a diode.; ordrng 1 W11256462 (DIODE UNIV)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/15/2025
Complaint microwave will not heat. Light also not working. I found complaints true found in error/magnetron failure error code in fault history. I cleared error code from history. Still no change cycle power still no change. Inspected wave guide wave guide appears to be fine with no issues. I found magnetrons failed replaced magnetron and all previously pre-ID parts microwave is now heating fine with no further issues found. internal light is now also working as well.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/15/2025
"Complete microwave will not heat and is smoking. Smells electrical in nature. I found complaint true I found diode had failed and was smoking causing odor. I also found magnetron has failed and main line fuse had failed. I replaced all three components tested operations. Microwave is now heating with no further issues found. ; used 1 WPM0805101 (FUSE,MONITOR 20A), and 1 W11256462 (DIODE UNIV) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/15/2025
"Returned to install actuator, installed part, verified unit now spinning."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/15/2025
"Cannot install parts ordered by previous tech. Installed control board. Found compressor still not coming on or condenser fan either . Ran service mode and comp setting , compressor not running . found 120v to both, replaced start relay and compressor is locked up and kicking out ,pulls 9.1 amps. Found 120v to condenser fan but fan not operation either. Found then that evap wasnt running, found 120v to it also. Both fans and compressor needs replacing, tried evap fan from truck just to test and fan from truck would start. Ordering compressor, filter dryer, evap fan , condenser fan. 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W10233960 (Compressor) and 1 WPW10143759 (Drier) and 1 W11578915 (Condenser fan) and 1 WP2315549 (Evap fan), used 1 8201786 (OVERLOAD/RELAY KIT) from stock, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/15/2025
"Customer complains flip breaker every few days. Checked unit found 120v . Found proper amp draw when compressor cuts on. Ran every service test possible , no breaker tripping . Let unit run for awhile. Turhed compressor on several times, no tripping. Customer has unit on gfi breaker, not dedicated. Informed customer to hook unit up to dedicated 15-20am breaker."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/15/2025
Customer complained unit not running . Customer had pulled out unit ran unit found some not running found some propeller broken also found control board not sending proper voltage to some ordering control board and sump. Scheduled return call with customer.; ordrng 1 W11613479 (Sump) and 1 W11637581 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Denver, NC 28037
Ryan S.
Job Details:
01/15/2025
"Customer was having issue with the Spencer, but also noticed cold. Water was not working as well. Cold water valve intermittently not opening plunger please cold water valve showed customer dispenser working verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/15/2025
Complaint oven is not heating properly I found F1 e0 f6e1 error codes in fault history. I am ordering main control and temp sensor. Pest control has experienced an intern. No further issues found with the oven at this time left bake element with customer as element is working properly as of right now.; ordrng 1 WPW10181986 (Sensor) and 1 W11548749 (Control)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FE05
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/15/2025
Complaint triple element burner will not go to low heat heard a loud pop then after that would not work properly. I found infinite switch has failed and ordering new infinite switches ; ordrng 1 W11129442 (Infinite switch) and 1 W10917724 (Infinite switch) and 1 WPW10312185 (Infinite switch)
We serviced a
THERMADOR RANGE
Model PRD366GHU/23
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/15/2025
"Installed spark module previous technician left with customer and marked as installed, but did not install found potentiometer was incorrect one again. Googled part number not using Thermidor website as website. Part number is incorrect and sends me back to the part number we received. Typed in part number that was printed on PCB to get correct part number. Office to call customer when part comes in after verification. That part number looks like one in image. ; ordrng 1 00629722 (Potentiometer)"
We serviced a
MAYTAG DISHWASHER
Model WDT730HAMZ1
Near Belmont, NC 28012
Mitch H.
Job Details:
01/15/2025
"Tested and ran diagnostics. Found F1E2 control error and F5E1 door switch error. Recommend replacing control, and door switch. Quoted customer for repair and saved estimate. Customer is going to call Whirlpool."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Belmont, NC 28012
Mitch H.
Job Details:
01/15/2025
Removed and replaced inlet valve and filter housing. Reinstalled filter. All operating properly with no leaks.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Belmont, NC 28012
Mitch H.
Job Details:
01/15/2025
"Removed and replaced spark module and control. Reassembled, tested, both bake and broil now igniting and operating properly. Had customer test to ensure operation."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Charlotte, NC 28212
Clinton
Job Details:
01/15/2025
Unit was over loaded with blankets cause unit to get off balance.removed blankets instructed Customer to was one at a time
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Charlotte, NC 28269
Clinton
Job Details:
01/15/2025
Replaced suspension rods on unit. Basket is now stiff firm not bouncing
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28269
Clinton
Job Details:
01/15/2025
Unit is stuck in drain but has f9e1 error code. U it wont fill with water had no other error code I checked the control for bug seen none. Control is being order as the control isnt sending voltage to water valve or wash pump. U it wont do anything other then drain I checked the float switch as well ; ordrng 1 W11672039 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Charlotte, NC 28269
Clinton
Job Details:
01/15/2025
Quoted Custer on repair for sump assembly replacement Custer decided to replaced unit entirely collected trip charged
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Charlotte, NC 28216
Clinton
Job Details:
01/15/2025
Adjusted spark igniter inside unit on broil tube it was too far away moved it close unit light faster and consecutive after adjusted. The knobs are not covered under warranty
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28203
Clinton
Job Details:
01/15/2025
Installed new user interface unit displays as should now at this time no further issues