We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Bristol, CT 06010
Chuck M.
Job Details: 02/19/2024
Arrived and gave cap to customer. Customer says he can pop it on himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Farmington, CT 06032
Chuck M.
Job Details: 02/19/2024
Customer complaint is that ice dispenser was not working and making a strange noise. Customer hasnt used since last visit. Found ice container full of ice. Tested dispenser on crushed and cubed ice and dispenser working properly no strange sounds or performance. Removed ice and tested with much less ice and again no issues. Dispenser operating normal. Customer will record if issue returns.
We serviced a
GE RANGE GAS
Model JGBS30DEK5BB
Near Springfield, MA 01108
Roger R.
Job Details: 02/19/2024
Installed new oven thermostat. Checked operation and all working ok now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA 51
Near Attleboro, MA 02703
Aimee Z.
Job Details: 02/19/2024
Installed new fridge tower complete and freezer freezer tower complete Freezer went through a defrost when replacing parts
We serviced a
WHIRLPOOL DRYER
Model LER7848020
Near Franklin, MA 02038
Aimee Z.
Job Details: 02/19/2024
"Cust cancelled call, decided to by new never look at"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near West Hartford, CT 06119
Chuck M.
Job Details: 02/19/2024
"Customer complaint is same as previous visit. Explained and demonstrated burner function, coil switch cycling and flat cookware. Informed customer of service fee charge if there is no malfunction found on future service calls."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Windsor, CT 06095
Mike K.
Job Details: 02/19/2024
"Replaced fr door, tested water dispenser and ice dispenser l, working properly. Cs to monitor for ice production."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Windsor, CT 06095
Mike K.
Job Details: 02/19/2024
"Replaced motor assy and ran self test fine, recalibrated and ran drain and spin cycle fine; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS2
Near Windsor, CT 06095
Mike K.
Job Details: 02/19/2024
"Complaint of burn marks under plate, turntable gear has burnt, paint flaking under plate. Called safety and explained findings. They noted and advised for cs to contact them for further options because with age of unit would not recommend repairs."
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HN1
Near Ellington, CT 06029
Gary V.
Job Details: 02/19/2024
"Inspected and found ui panel not responding properly and open bake element, will submit estimate and call.; rqstng P&A on 1 W11339387 (Ui panel) and 1 W11113848 (Main acu) and 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS1
Near East Windsor, CT 06088
Gary V.
Job Details: 02/19/2024
"Inspected and ui panel not responding and main acu getting voltage but not working, installed all parts to rectify the problem and cycled to temp, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, CT 06082
Gary V.
Job Details: 02/19/2024
"Installed parts listed and cycled, tested fine. 2 year Costco warranty."
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Stanley, NC 28164
Robert A.
Job Details: 02/19/2024
RS installed parts and called Techline.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Davidson, NC 28036
Robert A.
Job Details: 02/19/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Davidson, NC 28036
Robert A.
Job Details: 02/19/2024
"Cx complaint that the units oven temp seems off while baking, food seems to take too long to cook. I inspected the unit to confirm the complaint. The cooktop and oven activate fine. I ran a bake cycle to 380 and used my temp probe while the cx analog temp gauge was in the oven. At 380 my temp probe and the oven temp were nearly identical, the analog gauge was off by about 30 degrees. I increased the temp to 400, the temp was still accurate and her gauge read correctly too. I suggested using convection bake for more even cooking. The unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near West Hartford, CT 06107
Amanda R.
Job Details: 02/19/2024
Secured wiring for convection fan with heat tape
We serviced a
WHIRLPOOL RANGE
Model KFED500ESS06
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 02/19/2024
"I replaced all infinite switches, tested operations cooked off a cycling just fine. Customer may have to find the sweet spot between medium and high and get used to using this model of cooktop. Nothing else that can be changed that will affect the temperature of the elements as the way the elements are made, and the way they operate is the infinite switches control the temperature and voltage getting to the elements. The elements are on or off theres no between."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Monroe, NC 28112
Jonathan J.
Job Details: 02/19/2024
"Complaint cooktop will not get hot properly not heating properly. Especially front right burner I found all four infinite switches have failed or are in the process of failing black suit, blowing out the back of the infinite switches discoloration of the front right infinite switch as well due to heat inside of the switch, I replaced all four infinite switches tested operations tested operation of oven. Checked for error codes. No error codes and fault history. Everything is working properly as of right now. ; used 2 WP3149400 (INFINITE SWITCH), 1 WP3149404 (INFINITE SWITCH), and 1 WPW10434452 (INFINITE SWITCH) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Monroe, NC 28112
Jonathan J.
Job Details: 02/19/2024
Complaint dryer is not heating. I found incoming voltage is correct and proper 247.3 V AC across red and black 123 clock across black-and-white 124.2 across red and white. I found heater is open unit will need a heating limit to fix and a thermal cut out. Customer has an extended warranty through. Lowes is going to call Lowes for us to come back under extended warranty.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near West Hartford, CT 06110
Amanda R.
Job Details: 02/19/2024
"Replaced compressor vacuumed system recharged with 56g of r600a; dspstn on spec-tagged invntry: 1 876765 TUBING KIT , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Newington, CT 06111
Amanda R.
Job Details: 02/19/2024
Replaced control started quick wash filled normally starting agitating
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Newington, CT 06111
Amanda R.
Job Details: 02/19/2024
82 error complaint randomly wont start on normal then trys light or express to get it to start it drains and fills but wash motor randomly doesnt start needs new control ran automatic test ; rqstng P&A on 1 W10854215 (Control)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Hartford, CT 06114
Chuck M.
Job Details: 02/19/2024
Customer complaint is that washer is not working. Inspected and found water and clothes in basket. Ran diagnostics and found error code F9e1 long drain. Ran drain in manual test cycle and drain pump is receiving voltage but not draining water. Removed water and found sock in pump and impeller damaged. Replaced pump and tested. Washer is draining properly. ; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HW07
Near East Hartford, CT 06118
Chuck M.
Job Details: 02/19/2024
Replaced driver and ring. Checked ok.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Monroe, NC 28112
Jonathan J.
Job Details: 02/19/2024
"Complaint door glass fell off while opening door. I found the bottom of the door brackets have never been. Door glass door glass was just hanging on by. Ape from the manufacturer I found 37 loose screws holding machine together tightened up all the screws as well. Also tightened up all the screws holding the door together as well. No additional issues found with oven at this time I inspected flame pattern of bake and cooktop unit only has one bake element that serves as a broiled element as well, no issues found oven is preheating fine."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF4A
Near Northampton, MA 01062
Chris B.
Job Details: 02/19/2024
Complaint that the unit will not start a cycle at times and after some time it will go back to normal. Ran diagnostic cycle and all tested normal. Found a piece of packaging foam caught under the float switch. Found door leaking to the drip pan will order parts for a return visit. ; rqstng P&A on 1 117158011 (Door Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Southampton, MA 01073
Chris B.
Job Details: 02/19/2024
Replaced all led lights and all working normal.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Blacksburg, SC 29702
Mitch H.
Job Details: 02/19/2024
"Removed and replaced control and inlet valve. Ran calibration, tested, all functions operating properly. Customer does have low water pressure on both hot and cold lines.; dspstn on spec-tagged invntry: 1 W11116592 CNTRL-ELEC"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 02/19/2024
"Customer complained middle knob broke off. Ordering timer and knob, Informed customer office will call when parts come in. ; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/19/2024
Replaced both door springs and they are slotted in the last hole on the frame. Door is catching and stopping about 1/4 of the way down unit run and checked ok
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/19/2024
Put unit into service mode and checked for fault codes none were stored. I calibrated the oven +30 and preheated oven to 350 degrees when it chimed and said it was pre heated and I checked oven temperature and it was about 250 degrees temperature was off over a 100 degrees. Gonna order ACU and oven sensor. Scheduled for 2-23-24 amPart#W11598120Part#W11261167Part#W112611692xframe; ordrng 1 W11598120 (Oven sensor) and 1 W11261167 (Control board) and 1 W11261169 (Board) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Litchfield, CT 06759
Jimmy R.
Job Details: 02/19/2024
"Tested unit and found F7E1 error check voltage going to motor and found 120VAC, faulty wash motor replace and install washer motor and ran test unit now operating as design ; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Southington, CT 06489
Jimmy R.
Job Details: 02/19/2024
Ck over unit and found broil support clip broken remove old support and install new support machine tested good; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LW4
Near Huntersville, NC 28078
Robert A.
Job Details: 02/19/2024
"Cx complaint that the units bake function is not working. I inspected the to confirm the complaint. The cooktop works fine, however the start and broil buttons do not work at all meaning the oven does not work at all. All other buttons are fine. The cx said the button work somewhat initially but eventually stopped completely. The unit needs a new control board to resolve the issue.; ordrng 1 W11620570 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Southington, CT 06489
Jimmy R.
Job Details: 02/19/2024
Error 7-1 &4-3Tested unit found machine filling with water but not washing check voltage to washing pump and found 120VAC at pump. Wash pump faulty replace sump and motor assembly and recalibrated unit and unit now operational to manufacture spec
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Berlin, CT 06037
Jimmy R.
Job Details: 02/19/2024
"Installed new parts and when installing the tub on the Gearcase the Gearcase shaft was to short and wrong one need to reorder Gearcase parts tentative p/a ; ordrng 1 W10868473 (Gearcase), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Prospect, CT 06712
Jimmy R.
Job Details: 02/19/2024
Tested unit found customer worried about machine banging and rattle instructed customer of operations and answer all concern and questions unit operating as design no mechanical failure
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Springfield, MA 01128
Chris B.
Job Details: 02/17/2024
Complaint that the unit is beeping constantly non stop. Found light switch was stuck with food packaging. Verified whole fridge in diagnostic mode and all tested normal. Found no issues with the refrigerator. Collected trip fee.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hartford, CT 06106
Roger R.
Job Details: 02/17/2024
Installed new left side door. Transfered handle to new door. All checks okay.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN1RS
Near Hartford, CT 06105
Roger R.
Job Details: 02/17/2024
"Found unit not responding to UI panel. Only flashing randomly. I was unable to remove top cover to gain access to controls. Will need to order new controls and also new top as top will be damaged while removing to gain access. Request p&A on parts. ; rqstng P&A on 1 WH22X36637 (Board, control) and 1 WH22X34919 (Panel, UI)"
We serviced a
LG RANGE
Model LRE3061ST/00
Near Enfield, CT 06082
Mike K.
Job Details: 02/17/2024
"Fan had stayed on overnight, unplugging/plugging did not change. Then started working as normal again.Not failing in testing, verified fan controlled by relay on power control board. Quoted for board and thermostat. Approved. Collected in full. Office to contact cs when parts come in to schedule return.; ordrng 1 EBR74164810 (Power board) and 1 6930W1A003X (Thermostat operating)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Suffield, CT 06093
Mike K.
Job Details: 02/17/2024
"Unit under 1yr wp warranty per service bench.Drain attempting to run, not draining, water in unit. Vacuumed out water, replaced pump and tested in normal cycle, draining properly.; used 1 W11412291 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Hebron, CT 06248
Roger R.
Job Details: 02/17/2024
"Found unit not pumping water, fills and drains properly. Unit under warranty from PC Richards. Told client to call them. No money collected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Southwick, MA 01077
Mike K.
Job Details: 02/17/2024
"Took photo of receipt, unit is under 1yr wp warranty. Just delivered, door had been swapped but not sealing, flipped gaskets and reformed. Advised to leave doors closed for next 4-6 hours so gaskets can take new shape. Installed door handle."
We serviced a
SAMSUNG DRYER
Model DVE50R5200W\A3
Near Meriden, CT 06451
Jeremy B.
Job Details: 02/17/2024
Dryer keeps heating and doesnt cycle off. Found relay on control shorted closed. Needs new control. ; ordrng 1 DC92-01729W (Control board)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Waterbury, CT 06708
Jeremy B.
Job Details: 02/17/2024
Fresh food section not cooling properly. Found even frost pattern but evap fan not running. Needs new fan. ; ordrng 1 W10189703 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waterbury, CT 06704
Jeremy B.
Job Details: 02/17/2024
Found suspension bushings cracked and basket hanging. Replaced bushings and ran calibration all checks ok. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waterbury, CT 06704
Jeremy B.
Job Details: 02/17/2024
Dryer not heating. Found vent clogged and high limit open. In; used 1 279816 (THERMAL KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Plainville, CT 06062
Jeremy B.
Job Details: 02/17/2024
Customers complaint is washer not completing cycle keeps spinning and doesnt stop. Ran diag found no error codes. Ran calibration and then factory diagnostics. All checks ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Bristol, CT 06010
Jeremy B.
Job Details: 02/17/2024
Found orfice seized and stripped out in orfice holder. Cant remove needs new orfice holder. ; ordrng 1 W11672515 (Orfice holder RF)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Middletown, CT 06457
Jeremy B.
Job Details: 02/17/2024
Dryer not heating. Found good supply power. Found open high limit. Needs thermal kit. Used on previous job today. ; ordrng 1 279816 (Thermal kit)
We serviced a
GE WASHER
Model WHDVH626FWW
Near South Hadley, MA 01075
Chris B.
Job Details: 02/17/2024
Complaint that the unit is not washing correctly. Found clothes wet. Found drain filter clogged. Unclogged all debris and ran a rinse and spin cycle and unit running normal. Collected for minor repairs.
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Meriden, CT 06451
Jeremy B.
Job Details: 02/17/2024
Tech support closed must reschedule when they are open ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Glastonbury, CT 06033
Roger R.
Job Details: 02/17/2024
"Found unit has a broken timer knob and a bad timer. Quoted for timer and knob. Replaced timer will need new knob as well ordering knob ; ordrng 1 W11643382 (Knob), dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Newington, CT 06111
Roger R.
Job Details: 02/17/2024
Unit making a clicking noise during tumbling. Will need a new tumbler and maintenance kit. Tumbler to be sent to clients home. ; ordrng 1 4392065 (DRYER REPAIR KIT) and 1 W10899578 (Tumbler)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Newington, CT 06111
Roger R.
Job Details: 02/17/2024
Found no abnormal noises at this time. Checked pump all okay. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near West Hartford, CT 06119
Roger R.
Job Details: 02/17/2024
Installed new rotor and stator. All checks okay
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Springfield, MA 01109
Chris B.
Job Details: 02/17/2024
Complaint that the unit will not start a cycle. After running diagnostic test. Found bad door latch. Not reading door closed. Pushed the safety release button and was able to do one diagnostic cycle then no success to fix latch to run a second diagnostic cycle. ; ordrng 1 W11565030 (Door Latch)
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Springfield, MA 01119
Chris B.
Job Details: 02/17/2024
Complaint that the unit is making loud noises while turning. Found bad rollers. Quoted parts and labor.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Somers, CT 06071
Mike K.
Job Details: 02/17/2024
"Replaced icemaker assy, bin and gasket. Door sealing fine and icemaker advanced and filled. Cs to monitor"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Hartford, CT 06112
Roger R.
Job Details: 02/17/2024
"Found unit has a bad belt, also the power outlet shows signs of wear and should be replaced. Recommend electrician for outlet and quoted $29.99 for belt and $199 labor rate ; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manchester, CT 06040
Amanda R.
Job Details: 02/16/2024
Replaced harness tested going straight to done replaced actuator tested operation normal
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Somers, CT 06071
Gary V.
Job Details: 02/16/2024
"Inspected and found compressor running hot and incomplete frost pattern, quoted for full sealed system repair and they will call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon, CT 06001
Chuck M.
Job Details: 02/16/2024
Customer complaint is that ice maker is not working. Inspected and found wires broken at bottom of door. Took pics. Ordered door and informed customer that door will be shipped to address and technician cannot take original door. ; rqstng P&A on 1 LW10728959 (dor-fip)
We serviced a
WHIRLPOOL OVEN
Model MET8800FZ05
Near Burlington, CT 06013
Chuck M.
Job Details: 02/16/2024
Customer complaint is that front door glass assembly came away from rear door assembly. Took pics and reassembled. Checked ok. Showed customer it works.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Somers, CT 06071
Gary V.
Job Details: 02/16/2024
"Inspected and found lid lock broken, replaced and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Mint Hill, NC 28227
Jeff L.
Job Details: 02/16/2024
Customer stated with 2 medium size potatoes it takes 2 hours or more at 425 degrees for them to be done. I have set the oven to 350 degrees and gonna do a temp check when its pre heated. Took temp of oven after it beeped and it was about 370 degrees. I bumped desired temp up to 425 degrees and when it beeped I took temp check and it was at 385 to 390. There is no way to calibrate this oven per owners manual. Will need a new oven sensor. I also installed wiring harness due to burnt terminals customer rescheduled for 2-22-24-amPart#W10833885; ordrng 1 W10833885 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28227
Jeff L.
Job Details: 02/16/2024
Customer complaint is unit isnt getting enough water. There are no fault codes present. I put 3 towels in unit and put it on normal deep water wash and let it fill it went to agitate as it should I paused unit and lifted lid and the tub was 3/4 full on deep wash. The towels were submerged under the water. Spoke with tech support and he said that everything seems to be working as designed at this time. He recommended checking pressure switch but its part of the control and its been replaced twice. I think its possible the unit may be getting overloaded Im gonna instruct the customer to reduce load amount and keep unit on deep water wash. This is also a small capacity machine. At this time there is nothing more we can do for this washer.Call complete Whirlpool techlineSR#7738490995 (Aaron)
We serviced a
JENN-AIR RANGE
Model JGCP548HM00
Near Charlotte, NC 28205
Jeff L.
Job Details: 02/16/2024
The customer is calling Jenn Air to see if she can get them to send knobs no need for us to go out this job is completeCall complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW00
Near Huntersville, NC 28078
Robert A.
Job Details: 02/16/2024
"Cx complaint that the units UI lights in the RC do not work again. I inspected the unit to confirm the complaint. The door switches work fine. The unit cools fine as well. The UI and drawer lights are completely off. According to the ire diagram the right and left yoda control board supply voltage to the UI and pantry drawers. Im reordering the parts for the return since it has not been 30 days since the last visit. This job needs a 2 ct to replace the boards.; rqstng P&A on 1 WPW10528459 (Control assembly), dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details: 02/16/2024
Cust had a back up at garbage disposal. Also has pc error codesCleared codeTook hose off garbage disposal tried to drain in bucket Drain hose clogged backed up to wash pumpFound needs drain pump and drain house not sure if affected the wash pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Windsor, CT 06095
Mike K.
Job Details: 02/16/2024
"Tested new compressor before replacing, turned on fine. Drained out old charge removed compressor. Installed new compressor and held vacuum. Loaded with 2.4oz of r600a, ran unit and return getting hot, compressor and fans running.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Marlborough, CT 06447
Jeremy B.
Job Details: 02/16/2024
Installed new motor sump assy and test keeps giving diverted error code. All connections tight. Used diverter off of old sump stud and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
ELECTROLUX DRYER
Model EIED200QSW00
Near Westfield, MA 01085
Roger R.
Job Details: 02/16/2024
"Disassembled dryer and found unit has a bad motor. Bad bearings inside motor. Quoted $286.01 for new motor, $71.99 for front blower and $217.33 for rear blower. Total repair $890.29"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Clover, SC 29710
Mitch H.
Job Details: 02/16/2024
"Tested and ran diagnostics. All components checked good in diagnostics. Damper opened and closed correctly. Thermistor tests good. Removed damper cover and found thermistor not installed in correct location in damper housing. Corrected, reinstalled damper cover. All functions test good and operating properly."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS00
Near Marlborough, CT 06447
Jeremy B.
Job Details: 02/16/2024
"Both sections not cooling. Found water in pantry door under control. The wires are corroded and the harness is broken. Needs new pantry door, pantry control, and harness. Disconnected pantry control and compressor and fans came on and started cooling. Need to leave the refrigerator running for 24 hrs to see if it reaches proper temp. Might need sealed system work. Sealed system parts covered but labor is not. ; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE 1 W11249952 MOTOR-EVAP , and 1 WPW10769076 CNTRL-ELEC"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Hampden, MA 01036
Roger R.
Job Details: 02/16/2024
Installed new belt and drum glides. Collected balance for glide cash. ; dspstn on spec-tagged invntry: 1 137292700 BELT
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 02/16/2024
Oven making loud noise when heating. Noise coming from the bake element. Needs new element so it doesnt make as much surface contact and make noise. ; ordrng 1 W11182108 (Element)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Davidson, NC 28036
Robert A.
Job Details: 02/16/2024
Cx complaint that the unit makes a weird noise while it drains. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The unit filled and drained with no issues. I noticed the diverted cover and screen are deformed and needs to be replaced for proper water flow. The UI buttons are unresponsive as well. Im ordering the parts for the return visit.; ordrng 1 W11622490 (UI panel) and 1 W11568785 (Screen) and 1 W11679656 (Diverted cover)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Cornelius, NC 28031
Robert A.
Job Details: 02/16/2024
Cx complaint that the unit is not working in easy convect mode. I inspected the unit to confirm the complaint. The microwave heats fine. In easy convect it randomly shut off into standby mode with no indication while preheating. There were no error codes. I preheat in easy convect for 425. The unit reached the temp with no issues. Im ordering a main control board and UI for the return visit. This job needs a 2 ct to pull it out.; ordrng 1 W11325786 (Main control board) and 1 WPW10260060 (Control board) and 1 W11600632 (UI panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Mooresville, NC 28115
Robert A.
Job Details: 02/16/2024
"Cx complaint that the unit is not turning on intermittently. I inspected the unit to confirm the complaint. I found the switch above the counter was in the on position. The j box is getting 124v, I secured the connectors. The unit ran for about 5 min then cut off suddenly. I checked power and continuity at the control board from the j box, both are good. The unit needs a new control and main harness to resolve the issue. Im ordering the parts for the return visit. A 2 job count is needed for the harness replacement; ordrng 1 W11697178 (Main harness) and 1 W11683480 (Control board)"
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/16/2024
Replaced door unit ran and checked okCall complete
We serviced a
MAYTAG WASHER
Model MFW9600SQ
Near Windsor, CT 06095
Mike K.
Job Details: 02/16/2024
"Basket wobble separate from tub, bearing/ basket replacement. Repair more then unit is worth on 18year old unit. Collected for service call"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Mooresville, NC 28115
Robert A.
Job Details: 02/16/2024
Installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER and 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
Adjusted and aligned anti-tip bracket. Range now going in fully and correctly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
"Checked and tested all burners, no issues found. All sparking and igniting properly. Instructed customer that all electrodes spark when any burner is turned on. Range operating as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 02/16/2024
Customer complained unit stopped heating. Found thermal cut off open short replaced from ts. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/16/2024
Customer complained of water build up and cloths not drying. Tried to run unit to test airflow. Ui not working. Dc voltage going to panel but panel is not responsive. Quoted 527.51 for repair. And repair would only fix Ui not previous issue. Customer didnt want to repair. Collected trip fee. Via card.
We serviced a
JENN-AIR COOKTOP
Model JGC3530GS01
Near Davidson, NC 28036
Ryan S.
Job Details: 02/16/2024
"Customer complained screws were missing from last time tech came out to replace something on it. Also complained about left rear flame. Found left rear burner cap was mismatched with center burner cap making flames uneven. Informed customer to make sure to check burner caps fit snug to ensure they are on the correct burner. ( called Brian informed to not charge trip fee due to short diagonal time and other call needing part, Lisa informed that tech didnt take out screws notes say builder replaced part so Informed customer to Contact builder for screws."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Stanley, NC 28164
Ryan S.
Job Details: 02/16/2024
"Returned to install new inner door. Installed inner door. Double checked programming to where vent is supposed to be closed after run so no leaking from vent area. Ran quick wash cycle. Unit didnt leak during washing cycle. Went to dry then clean and no leaks from vent. Verified proper operation. Showed customer at end of cycle. Informed him vent will be open during dry, but close at clean."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Iron Station, NC 28080
Ryan S.
Job Details: 02/16/2024
"Returned to install parts order. Installed UI, acu, door sketch, two thermostats. Left bake element with customer. Reinstalled unit and ran bake preheat 325? upper oven now working properly with no issues. Verified proper temperature and operation. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/16/2024
"Returned to install harness, pump and control. Installed all part and ran diagnostic all funtions working. Ran drain spin and unit verified working as designed. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11643701 HARNESS LOWER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/16/2024
Customer complained unit arms no spinning not washing. Found bad sump replaced from ts. Verified proper operation and no leaks. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
"Found dishwasher already out on arrival. Removed and replaced defective pump/motor. Started dishwasher on normal cycle, allowed to fill and run for 10 minutes, checked for leaks, none found. Cancelled cycle allowed to drain, checked for leaks, none. Dishwasher operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs325sdhz05
Near Gastonia, NC 28056
Ryan S.
Job Details: 02/16/2024
Customer complained water valve on dispenser getting hung up. Found panels on side of dispenser getting hung up. Quoted for repair. Customer didnt want to fix issue. Quoted 380.71 for repair. Collected trip fee via card.
We serviced a
JENN-AIR RANGE
Model JDS9861AAP
Near Farmington, CT 06085
Chuck M.
Job Details: 02/16/2024
Customer complaint is that left front and rear burners are not igniting. Inspected and found voltage at terminal block to cartridge and voltage is present. Ordered igniters and terminal block for cartridge. ; ordrng 2 74004053 (sub 7432p073-60)s and 1 WP74005890 (terminal b)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Plymouth, CT 06786
Chuck M.
Job Details: 02/16/2024
Interlocks were wired incorrectly. Corrected and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Windsor, CT 06095
Mike K.
Job Details: 02/16/2024
"Complaint of top each falling and door not closing broken adjuster and unit not square in opening causing door to hit cabinets.Replaced adjuster and leveled feet to make unit more square, closing fine and ran fine in tests cycle.; used 1 WPW10546503 (ADJUSTER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Plainville, CT 06062
Chuck M.
Job Details: 02/16/2024
Replaced control and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Bristol, CT 06010
Chuck M.
Job Details: 02/16/2024
Customer complaint is that control display error code F2e1 stuck key. Confirmed error code and found multiple keys not working. Replaced control panel and same keys are now intermittent and bake comes up randomly but does not start cycle. Ordered bezels control and ribbon. ; ordrng 1 W10814133 (bezel-knob) and 1 W11025616 (harns-wire) and 1 W11034208 (cntrl-elec)