We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/10/2025
Dishwasher does not have a coin drop. I had to call Tech Support change the program settings and reset the board all tested OK
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Longmeadow, MA 01106
Jorden
Job Details:
02/10/2025
"Arrived and found water sitting bottom of unit, hit cancel/drain and unit drained without hesitation. Found error code F9E1 (no drain) stored in system cleared code. Ran auto test cycle multiple times and each and every time drainage worked perfectly. Possible control issue, ordering ACU. ; ordrng 1 W11410065 (ACU)"
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS20
Near Charlotte, NC 28278
Clinton
Job Details:
02/10/2025
Collected trip charge. Unit was not in a failed state while I was in home I tested multiple time fan functions properly Custer stated u it wouldnt not even preheat so we preheated to 350. Stated they would call back if failed again. Request 2x ice if needed on return
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSSV42FMM01
Near Rock Hill, SC 29730
Brandon
Job Details:
02/10/2025
Customer did not have proof of purchase and unit is supposedly still under warranty. Customer said they would get proof of warranty so I can install new ice maker; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER
We serviced a
KITCHENAID WALL OVEN DBL
Model kebc208kss02
Near Webster, MA 01570
Chris B.
Job Details:
02/10/2025
Complaint that the top oven is not heating nor the broiler. Found error codes F2E0 and F2E2. After the diagnostic test keys started to fail. Mentioned to the customer that the error codes are due to problems with the key pad and part no longer available. Customer mentioned that it was working before but after running the diagnostic error codes now its not working. Tried to mention to the customer the problem that was going on with the oven and explaining that eventually it started to malfunction when we varied the codes and running diagnostics. Call office and talk to Randy about what happened.
We serviced a
GE RANGE
Model JB645RK4SS
Near Worcester, MA 01610
Chris B.
Job Details:
02/10/2025
Replaced all parts and cycled all burners all normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT134TFDW01
Near Worcester, MA 01602
Chris B.
Job Details:
02/10/2025
"Replaced all parts. Ran a leak test with nitrogen. Ran a vacuum. Charged to 54g. Unit cooling properly. Mentioned to the customer to keep an eye out on the cooling for the next few days. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES , used 1 W11504445 (COUPLER 5/4) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lancaster, SC 29720
Brandon
Job Details:
02/10/2025
On arrival I replaced all parts ordered and tested unit. Unit spun properly and agitated as designed. Was not able to test water because dryer was unhooked and there was a split in the cold water line for dryer. No other issues found.
We serviced a
WHIRLPOOL WASHER
Model wtw5550xw3
Near Charlotte, NC 28278
Clinton
Job Details:
02/10/2025
Unit had a long drain and over suds error in the unit. Ran diagnostic unit filled washed and drained no issues. I believe unit had gotten over suds at some point. Then clear it self starts cycle it was washing a filled when I left.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB08
Near Charlotte, NC 28262
Johnny
Job Details:
02/10/2025
"Installed new parts. Cx tested unit, verified heat now present. Working as designed.; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
LG WASHER
Model WM3370HWA
Near Huntersville, NC 28078
Johnny
Job Details:
02/10/2025
Duplicate ticket
We serviced a
LG WASHER
Model WM3370HWA
Near Huntersville, NC 28078
Johnny
Job Details:
02/10/2025
Unit working as designed. Could not find any issues.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Huntersville, NC 28078
Johnny
Job Details:
02/10/2025
"Unit over filling due to faulty control board and pressure hose,; ordrng 1 WP353244 (Pressure hose)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MRT711SMFZ02
Near Sutton, MA 01590
Glenn
Job Details:
02/10/2025
Installed parts tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Lancaster, SC 29720
Brandon
Job Details:
02/10/2025
On arrival I replaced parts and tested unit. Unit tested properly. Spun as designed and no other issues were found.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Indian Land, SC 29707
Brandon
Job Details:
02/10/2025
Complaint unit is making noise. Found that noise is glass turntable wobbling while in use. Adjusted wheels under table and tested unit several times. Found nothing abnormal about noise. Unit tested as designed multiple times. No repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Indian Land, SC 29707
Brandon
Job Details:
02/10/2025
Complaint unit is not able to cycle because ui is not functioning. On arrival I installed ui and tested unit. Unit tested properly. All components tested fine.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/10/2025
File number 7740924312 unit under product review for replacement not enough room to locking steel line is mangled and dented. Per manufacture do not attempt to repair at this time or order any additional parts.
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/10/2025
Complaint unit not washing not wringing out laundry squealing sound like metal on metal I found error codes F8e1 f7e1 I found heavy grinding noise I found belt debris I found Cam grinding teeth between agitation and spin properly I found water inlet valve solenoid on hot side is making an excess loud humming noise and not allowing any water through hot water. Side filter screen is clean and clear.. I found no additional issues. I found capacitor is reading 30 ?F is supposed to be 50. Office computers are down as of right now office to call customer with parts come in; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11513255 (Valve) and 1 W11627413 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
02/10/2025
I installed new heating element I cleared f7e1 error code ran through diagnostics verified new heater is working properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/10/2025
"Complaint unit making paper thin ice. I found low water pressure was the cause of low ice. I found water inlet valve was smoking. Hot plastic was severely discolored was not opening. All the way to allow appropriate volume of water to flow through it. I replaced valve tested operations no further issues found at this time. Unit is making thick, ice, validated and confirmed."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/10/2025
Complaint upper oven is not heating properly is not cooking. Food properly is taking longer than usual to preheat. Ever since Christmas issue was noticed. I found igniter was not allowing proper amperage to go through igniter igniter defective due to normal wear and tear. No additional issues found with oven or cooktop today.; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/10/2025
"Complaint oven is not creating proper ignition. Per customer gas company, red tag unit stating improper burn as CO2 was detected within less than a foot of unit. 7740917978. File number tech line no issues with flame patterns or choke co2 must be measured at a distance of 10 feet. All gas units release minute amounts of co2. Safety 7740704809 safety file number. Any and all parts customer will have to pay for out-of-pocket per manufacturer as well as labor."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, NC 28278
Clinton
Job Details:
02/10/2025
Installed new spreader flame is coming out properly
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Charlotte, NC 28214
Clinton
Job Details:
02/10/2025
U it had a failed relay on the control replaced control board light is full functioning
We serviced a
GE REFRIGERATOR FDB
Model GSS25GYPGCFS
Near Cherryville, NC 28021
Ryan S.
Job Details:
02/10/2025
"Customer complained unit wont dispense water, new he brand filter order still has issue. Can cycle power and will work for a few minutes then issue cones back. Ordering filter electronic control board. Office will call after part is authorized and part comes in.; rqstng P&A on 1 WR55X43866 (Filter board)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Huntersville, NC 28078
Johnny
Job Details:
02/10/2025
"Installed new part, will need to Return to verify refrigerant.; schdld next appmnt for 2/14 FRI AM"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Charlotte, NC 28214
Clinton
Job Details:
02/10/2025
"Replaced Gearcase wash plate nub and cam kit. After installing new part unit is no longer leaking oils or making noise ; used 1 W10528947 (Hub), and 1 W10721967 (Cam kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHGXMB00
Near Charlotte, NC 28269
Clinton
Job Details:
02/10/2025
Harness is no longer available some once had installed a hard start device on compressor about 8 years prior well it arced at the compressor burned a pin on the connector to compressor. The wire is cut and wired in to short to installed proper wiring. Mike from office is contacting wp 3rd party group to inform them
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Charlotte, NC 28202
Clinton
Job Details:
02/10/2025
Installed new suspension on unit only thing that will help with unit she may be over loading unit as well but the was was some bounce and after installed the stiffness is present
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Denver, NC 28037
Ryan S.
Job Details:
02/10/2025
Customer complained unit cut off mid cycle wouldnt drain . Ran service diagnostics found no voltage to pump . Found no voltage to pump from board either. Checked and found break in continuity through harness to drain pump. Ordering main control and harness. Scheduled return call with customer. ; ordrng 1 W11590868 (Harness) and 1 W11556725 (Control)
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Denver, NC 28037
Ryan S.
Job Details:
02/10/2025
Unit cutting off after running 2-3 seconds. Clicking noise. Replaced control board and interlock switch assembly from pre Id ts.verified proper operation after installation of parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, NC 28037
Ryan S.
Job Details:
02/10/2025
"Customer complained unit wont run, found f1e1 error and f9e1, ordering control board and sump already pre Id. Informed customer ; ordrng 1 W11683480 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Denver, NC 28037
Ryan S.
Job Details:
02/10/2025
"Customers complained unit wont run. Found sump not running. Replaced from pre Id ts. Ran diagnostics, Verified proper operation after install."
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOED3030LS01
Near Denver, NC 28037
Ryan S.
Job Details:
02/10/2025
"Found multiple error codes, f1e1(acu/ ui fault) , f3e1, f3e0(oven sender faults ), f5e1(door lock fault. . Checked wires saw no issues. ordering Acu control,user interface,, and door locks. Oven sense already ordered. Informed customer office will call when parts come in. ; ordrng 1 W11649137 (Control board) and 2 W11686858 (Latch)s and 1 W11659259 (User interface)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dallas, NC 28034
Ryan S.
Job Details:
02/10/2025
Installed new control board. Ran quick wash. Unit filled and started washing.verified proper operation.
We serviced a
KITCHENAID MW/OVEN COMBO
Model KOEC530PPS02
Near Gastonia, NC 28056
Mitch H.
Job Details:
02/10/2025
Arrived to replace microwave door. Found that incorrect part was ordered. Received oven door not microwave door. Reordering correct part. Advised customer that office will call to schedule when part arrives; ordrng 1 W11731593 (Microwave outer door)
We serviced a
KITCHENAID M/W OTR
Model KMBS104ESS03
Near Clover, SC 29710
Mitch H.
Job Details:
02/10/2025
Checked and confirmed issue. Part is on order but not in yet. Will install when part arrives.; O-emld tckt
We serviced a
GLADIATOR REFRIGERATOR FDB
Model GARF30FDGB01
Near York, SC 29745
Mitch H.
Job Details:
02/10/2025
"Checked and found compressor running but very low amp draw, .046 amps. Compressor bad. Ordering compressor and related parts. Checked part availability and scheduled return for 2/18 PM ; ordrng 1 W11125124 (Compressor) and 1 WPW10143759 (Dryer) and 1 W10873801 (Start device) and 1 WPW10350564 (Run capacitor) and 1 W11506635 (Coupler) and 1 2Xtime (2X time)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/10/2025
"Disassembled washer. Removed and replaced gear case, clutch, stator, rotor, control and related parts. Reassembled, ran load size calibration and tested washer. All operating properly."
We serviced a
KITCHENAID COOKTOP
Model KCIG550JSS01
Near York, SC 29745
Mitch H.
Job Details:
02/10/2025
Checked and found control completely blank. Would not respond to any inputs. No display or keyboard working. Completely dead. Ordering boards and modules. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11739786 (Power board) and 1 W11739786 (Module) and 1 W11739786 (Board) and 1 2Xtime (2X time)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Belmont, NC 28012
Mitch H.
Job Details:
02/10/2025
"Checked and tested, found drain pump constantly running. Attempted to cancel, drain pump shut off for approximately a minute then came back on. Needs control board. Checked part availability and scheduled return for 2/17 AM ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Stanley, NC 28164
Ryan S.
Job Details:
02/10/2025
"Returned to install control. Installed control, verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Gastonia, NC 28052
Mitch H.
Job Details:
02/10/2025
Checked and tested. Ice maker cycled properly in manual test. Valve activated but did not fill completely. Ordering kit. Advised customer that offers will call to schedule when part arrives.; ordrng 1 W11729596 (Kit)
We serviced a
MAYTAG WASHER
Model mvwc465hw2
Near Gastonia, NC 28052
Mitch H.
Job Details:
02/10/2025
"Removed and replaced drain pump. Reconnected washer supply hoses. Tested, washer operating and draining properly."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Huntersville, NC 28078
Johnny
Job Details:
02/10/2025
Unit not heating. Multiple failures. Ordering necessary parts for repair.; ordrng 1 W11552018 (Control board) and 1 W11256462 (Diode) and 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cornelius, NC 28031
Johnny
Job Details:
02/10/2025
"Warranty verified thru entitlement. Loud squeaking noise. Replace cam kit and actuator. Noise still present, ordering gearcase and accompanying parts for successful repair.; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Washplate) and 1 W11513243 (Spin basket) and 1 W11551646 (Tub nut), used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS01
Near Cornelius, NC 28031
Johnny
Job Details:
02/10/2025
"Installed new parts. Tested unit, working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/10/2025
F7e3 f7e9 f3e1 I cleared error codes that were in fault history replaced inner tub assembly corrected gear case issue as gear case was not properly installed to tub was rotated. 180? crooked and not properly secured replaced rotor stater and magnetic clutch performed test 52 calibration inspected for leakage no leakage found. No additional issues found with washing machine at this time. previous basket outed was for a different model washing machine that had an agitator. This model has a wash plate. left all original parts with customer.
We serviced a
BOSCH REFRIGERATOR FDB
Model B20CS80SNS/02
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/10/2025
Cust just replaced filter and didnt reset. I reset water filterAnd advanced ice maker and to fill with water.Advised customer to wait 24 hours if doesnt fill ice bucket Call us
We serviced a
SAMSUNG RANGE
Model NE595R0ABBB/AA
Near Walpole, MA 02081
Aimee Z.
Job Details:
02/10/2025
Installed new bake element and pre heated 350
We serviced a
LG DRYER GAS
Model DLG1102W
Near Chicopee, MA 01020
Mike K.
Job Details:
02/10/2025
Replaced lint filter parts and unit running
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chicopee, MA 01020
Mike K.
Job Details:
02/10/2025
"Unit is under 1yr wp warranty per service bench. Control nolaint of noise, filter housing broke off, clothes tangle with wires and in filter/ blower. Clothes and n blower was causing by noise, once cleared unit running smoothly, but unusable until filter assy replaced.; ordrng 1 W11086603 (Lint screen) and 2 WP3387223 (Moisture sensor)s and 1 WPW10298258 (Dryer harness) and 1 W11129408 (Filter housing) and 1 WP488729 (Inside center Screw) and 2 WP3387230 (Inside Screw)s and 2 WP308685 (Outside screws)s"
We serviced a
JENNAIR COOKTOP
Model JGD3536BB00
Near East Longmeadow, MA 01028
Jorden
Job Details:
02/10/2025
"Arrived and found two of the gas valves hard to turn, replaced manifold and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near East Longmeadow, MA 01028
Jorden
Job Details:
02/10/2025
Arrived and found no error codes stored in system. Could not replicate complaint auto test mode or quick cycle with a load.
We serviced a
GE DRYER
Model GTDP520ED0WW
Near Springfield, MA 01107
Jorden
Job Details:
02/10/2025
"Arrived and found both elements working as designed. Found no air flow coming from vent tube when I disconnected it from inside, unit needs new vent tube."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Fort Mill, SC 29707
Brandon
Job Details:
02/10/2025
On arrival I installed all parts that were ordered and unit still had same issue. Unit is not lighting properly and light button is not cutting light on and off properly. Need spark module ui control and housing for repair. Plastic housing broke while installing ui. Please order parts and let customer know when we can return.; ordrng 1 W11675300 (Membrane) and 1 W11652041 (Control) and 1 W11162730 (Spark module) and 1 W11132197 (Housing)
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Indian Land, SC 29707
Brandon
Job Details:
02/10/2025
On arrival I installed all parts but element. After installing I tested unit and it preheated properly with no error codes. No other issues found.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Springfield, MA 01129
Jorden
Job Details:
02/10/2025
"Arrived and found F8E1 (no fill/long fill) stored in system, cleared code. Found cold valve not opening despite receiving 120v but on different parts of the auto test cycle cold valve would open. Ordering ACU & fill valve assembly. ; rqstng P&A on 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)"
We serviced a
GENERAL ELECTRIC M/W OTR
Model JVM3160RF5SS
Near Belchertown, MA 01007
Jorden
Job Details:
02/10/2025
"Arrived and installed control panel assembly, tested fine."
We serviced a
KITCHENAID COOKTOP
Model KSDB900ESS0
Near Pelham, MA 01002
Jorden
Job Details:
02/10/2025
"Arrived and installed both harnesses, tested fine."
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near South Hadley, MA 01075
Mike K.
Job Details:
02/10/2025
"Unit not heating. Found burnt out bake element. Replaced and verified operation, preheated to 360 fine.; used 1 W10779716 (ELEMENT) from stock"
We serviced a
KITCHENAID VENTHOODS
Model KVWB406DSS4
Near Holyoke, MA 01040
Mike K.
Job Details:
02/10/2025
"Unit is under 1yr wp warranty per service bench. Broken catches, replaced and closing fine"
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS3
Near Westfield, MA 01085
Mike K.
Job Details:
02/10/2025
"No power to unit, wont turn on is the complaint. Found u/i unresponsive, verified 120vac at terminal. Found open fuse on control and signs of melting on a connector to board."
We serviced a
GE WASHER
Model GTW500ASN2WS
Near Springfield, MA 01104
Mike K.
Job Details:
02/10/2025
"Hot water valve always open. Verified unit does drain and spin. Lower inspection nspection found oil leak from Gearcase assy. Unit would need new gear case assy, valve as long as unit comes apart properly that should be all."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Suffield, CT 06093
Gary V.
Job Details:
02/10/2025
"Arrived and customer had unit uninstalled, had damage waivers signed, Installed pump and vent, customer going to reinstall himself."
We serviced a
BOSCH DISHWASHER
Model n/a
Near Enfield, CT 06082
Gary V.
Job Details:
02/10/2025
Called and customer canceled.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Enfield, CT 06082
Gary V.
Job Details:
02/10/2025
"Inspected and found control board getting 120v but no operation at all, and display lites are dim and garbled, needs electronics replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11368631 (Main control) and 1 W10803367 (Panel) and 1 W10457051 (Display)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Stafford, CT 06076
Gary V.
Job Details:
02/10/2025
Installed new main control and Ui panel and cycled thru auto test and tested fine.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, CT 06076
Gary V.
Job Details:
02/10/2025
"Inspected and found pressure system fault causing drain pump to run constantly, checked air, hose and dome and tested fine, main control has internal fault, will submit estimate and call for return date .; rqstng P&A on 1 W11513246 (Main acu), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near West Springfield, MA 01089
Mike K.
Job Details:
02/10/2025
"Unit is torn apart on arrival inner/outer door off, while control bracket removed connector broke off from dispenser, u/i disconnected. Drain hose disconnected from sump and clamp not there. No light on control. Checked voltage at terminal and getting 5vac from l1 to neutral, 120 to ground, after disconnected to test and reconnecting, now getting 156vac l1 to neutral. Verified voltages at another outlet reading fine once disconnected/connected again back to neutral failure. Cs has an electrical issue. Once corrected we could diagnose rest of unit if assembled. As is would need a control, dispenser and clamp at minimum . Saved estimate. Denied repair, collected for service call only. Paid via check"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Stafford, CT 06076
Gary V.
Job Details:
02/10/2025
"Inspected and found controls non responsive, main acu getting proper voltage, attempted to replace electronics, however main acu was wrong part and also damaged in box, will send part back for credit and reorder and call with return date.; rqstng P&A on 1 W11565020 (Main acu)"
We serviced a
LG WASHER FL
Model WM3400CW
Near South Windsor, CT 06074
Gary V.
Job Details:
02/10/2025
"Inspected unit flooded with over suds, customer was using too much detergent and flushed unit out. No other problems detected."
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Windsor, CT 06095
Gary V.
Job Details:
02/10/2025
"Inspected and found lf ft burner head deformed causing incomplete flame, will order part and return. Unit under 2 year warranty.; ordrng 1 W11319683 (Lf ft burner)"
We serviced a
JENNAIR REFRIGERATOR FDB
Model JBRFL36IGX10
Near Farmington, CT 06032
Andre
Job Details:
02/10/2025
Ck unit upon arrival and remove all shelf and bins and wall and flooring to install 2 damper air control assembly. Inform customer to monitor unit for the next 48 to 72
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Avon, CT 06001
Andre
Job Details:
02/10/2025
Ck unit upon arrival and install both left and right door hinge assembly unit now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ15
Near Winchester, CT 06098
Andre
Job Details:
02/10/2025
Ck unit upon arrival and found Led module out in fresh food compartment and right door gasket rip and not sealing properly submitted for Authorization parts Tentative P/A; ordrng 1 W11527432 (Led module) and 1 W10830055 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Torrington, CT 06790
Andre
Job Details:
02/10/2025
Ck unit upon arrival and advance unit through cycle and monitor unit and found unit shutting down during cycle and then powering back on order control with capacitor with actuator for replacement ; ordrng 1 W11608056 (Control) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Litchfield, CT 06778
Andre
Job Details:
02/10/2025
"Ck unit upon arrival and remove freezer door and panel and found partial frost on freezer evaporator. Order freezer cover assembly with fan motor with compressor,drier, service valve and step valve. Submitted for Authorization parts Tentative P/A; ordrng 1 5304523067 (Cover assembly) and 1 5304520946 (Compressor) and 1 53045295531 (Step valve) and 1 5303918358 (Filter drier) and 1 W11506635 (Service valve)"
We serviced a
MAYTAG RANGE
Model MFES6030RZ0
Near Bristol, CT 06010
Andre
Job Details:
02/10/2025
Ck unit upon arrival and per customer unit has a unusual smell coming from oven when in use inform customer its normal to get a smell from brand new oven when in use. Burning smell is due to factory dust and oil. Eventually over time with normal us smell will be gone
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAP
Near Wolcott, CT 06716
Andre
Job Details:
02/10/2025
Ck unit upon arrival and install bake element and advance unit into cycle and monitor unit and unit is now operating to manufacturers specs
We serviced a
KENMORE DRYER GAS
Model ="110.97572601"
Near Foxborough, MA 02035
Aimee Z.
Job Details:
02/10/2025
"Found the therm fuse open, replaced and fired right upAdvised customer there might to clean vent ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT and 1 279834 COIL KIT , used 1 WP3392519 (Fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dallas, NC 28034
Ryan S.
Job Details:
02/08/2025
"Returned to install gearcase. Inner basket, cam belt agitator . Installed all parts. Ran calibration, ran high speed spin. Verified proper operation. Showed customer unit in high speed spin."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincolnton, NC 28092
Ryan S.
Job Details:
02/08/2025
"Customer complain lid will not unlock found drain pump harness broken went to install new harness found that stem to pressure hose on outer tub was also cracked and broken off. Ordering new outer tub and agitator. Informed customer part will be shipped to his home, check for damage avd call office to schedule return call ; ordrng 1 W11219115 (Outer tub) and 1 W11550891 (Agitator), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT311FZDW00
Near Mount Holly, NC 28120
Ryan S.
Job Details:
02/08/2025
Customers complained leak into ref from freezer. Found drain line blocked.found duckbill on drain line melted closed. Cut if melted part. Cleared ice and drsin clogged. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ07
Near Gastonia, NC 28054
Ryan S.
Job Details:
02/08/2025
"Customer clean, icemaker not working jumped icemaker twice, and icemaker never sent voltage to valve ordering new icemaker also ordering valve. Informed customer office will call when parts come in. ; ordrng 1 W11556926 (Ice maker) and 1 W11524655 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/08/2025
"Customer complained unit wouldnt drain after running a few times. Found drain plug wasnt knocked out and just had hole poked in it. Water would drain but not fast enough , causing issue. Removed drain plug. Ran unit and unit running and drainning as designed now."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/08/2025
"Customer complained of leak from back of refrigerator. Water was turned off , turned water on found leak was from supply waterline fitting waterline was part of customers home, not on refrigerator side . Informed customer supply Line to refrigerator needs to be replaced or repaired needs to call plumber or landlord."
We serviced a
GE WASHER TOP LOAD
Model gtw485asj4ws
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/07/2025
Found error for 25 preasure dome23 lid loc failure 31 out of balance16 control sensor sensing some thing there28 invalid option knobs27 lid open with load5 mode shiftThe washer is running through diagnostics completeMain control problemCust not repairing
We serviced a
LG RANGE
Model LDE3031ST
Near Norfolk, MA 02056
Aimee Z.
Job Details:
02/07/2025
"No error codes for control and the is power to burner .Found burner isnt always glowing red , and heating Found the burner wires good and control working Needs burner left.There b/o Cust will advise on the repair"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model ED5PHEXRT00
Near Charlotte, NC 28215
Johnny
Job Details:
02/07/2025
Installed new part. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ03
Near Mint Hill, NC 28227
Johnny
Job Details:
02/07/2025
Installed new part to test compressor. Compressor is locked up. Checked amps and it was drawing 12 amps. Needs new compressor.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Access valve) and 1 W11109499 (Dryer filter) and 1 W11504445 (Dryer coupler) and 1 W11504447 (Dryer coupler)
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Prospect, CT 06712
Jimmy R.
Job Details:
02/07/2025
"Tested dryer and found unit heating but not drying clothes first cycle it would take customer one ore cycle to complete. Ran unit and found no error checked air flow when running and found unit not sucking out air good enough, pulled unit forward and found vent crushed in back and venting not venting properly due to blocked vent. Advised customer on getting vent cleaned. Wile running unit would thump found rollers had flat spots in them, replaced with kit and unit is now clean and running normally just customer house vent needs to be cleaned"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Burlington, CT 06013
Andre
Job Details:
02/07/2025
Ck unit upon arrival and install fresh food compartment thermistor and damper control. Instruct customer to monitor unit for the next 48hrs to 72 Hrs for temperature to regulate to normal ; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL
We serviced a
SAMSUNG WALL OVEN SINGLE
Model NX58H5600SS/AA
Near Northampton, MA 01053
Mike K.
Job Details:
02/07/2025
"Unit is not heating in bake, had been working more and more intermittently. Found bake igniter weak.Quoted for igniter/labor. Ran bake cycle and preheated fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/07/2025
"Tested oven and found unit not heating up past 240 degrees and preheat taking over 30 min, removed lower pan and found element faulty and burned causing poor heating. Replaced element and heated oven to 350 degrees, unit is now heating properly ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR BO
Model Pfss5nfzass
Near Southington, CT 06489
Jimmy R.
Job Details:
02/07/2025
"Checked over unit and found both section not cooling at all both warm, checked compressor and found not Running. Tested voltage from main cntrl to inverter and found 120v going unit inverter but no power coming out to compressor tested other connection and 12v dc is present into inverter. Unit will need new inverter to fix will order and return ; ordrng 1 WR49X10283 (Inverter)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near East Hampton, CT 06424
Jimmy R.
Job Details:
02/07/2025
"Checked over unit due to machine leaking and found oil and water on ground tipped unit up and found Gearcase leaking out oil and seal leaking water. Unit will need new Gearcase,sheild,cam,belt and motor due to covered in oil, will order all parts and advised would call when parts are in for return visit ; ordrng 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W11239857 (Belt) and 1 WPW10427633 (Sheild) and 1 W10721967 (Cam kit)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near East Hampton, CT 06424
Jimmy R.
Job Details:
02/07/2025
Installed new Gearcase and ran a calibration cycle unit went threw normally. Ran a wash and spin checking functions and unit is now working to factory specs
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Simsbury, CT 06092
Andre
Job Details:
02/07/2025
Ck unit upon arrival and remove old cook top and install new cook top and found no issue have customer inspect unit after installation and check operation and unit is operating to manufacturers specs