We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Southampton, MA 01073
Mike K.
Job Details:
11/07/2024
"Trip covered by authorization. Says oven will be on with not showing on , on the display.Unplugged on arrival. Plugged in and it is the convection coil and it was heating without being selected, stuck relay. Quoted for control/labor. Denied."
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215SG/AA
Near Easthampton, MA 01027
Mike K.
Job Details:
11/07/2024
Replaced sensors and unit is cooling and fan running. Cs to monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EVMS00
Near Holyoke, MA 01040
Mike K.
Job Details:
11/07/2024
"Fans running, no cool either section. Compressor running, just very quietly.Sealed system. Ordering compressor/drier/evap.Office to contact a when parts come in with authorization to schedule return ; rqstng P&A on 1 W10160407 (compressor) and 1 WPW10143759 (Drier) and 1 12002041 (Evaporator) and 1 2xtime (2x time)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Chicopee, MA 01013
Mike K.
Job Details:
11/07/2024
"Replaced drain hose and tested in n quick cycle, no leaks"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Charlotte, NC 28278
Clinton
Job Details:
11/07/2024
4-3 error unit has a failed pump motor replaced pump assembly from pre Id part. Unit working after repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Concord, NC 28025
Johnny
Job Details:
11/07/2024
"Cx stated unit ran for over 6 hours. Not drying, I checked error codes. Got f7e1 error code. Ran service cycle. Unit heater did activate during service cycle. Inspected wires. Didnt see any damaged wires. Ordering new control board and turbidity sensor; ordrng 1 W11612329 (Turbidity sensor) and 1 W11637583 (Control board), dspstn on spec-tagged invntry: 1 W10518394 HEATER"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Concord, NC 28027
Johnny
Job Details:
11/07/2024
Could not verify model and serial. Cx claims it was washed off.
We serviced a
WHIRLPOOL VENT HOOD
Model UXB1170KYS0
Near Weddington, NC 28104
Brandon
Job Details:
11/07/2024
Complaint light not working on top of unit. On arrival I found that the bulb is blown. Customer will need to replace bulb. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Wingate, NC 28174
Brandon
Job Details:
11/07/2024
Complaint unit is not drying dishes. Put unit in diagnostic mode on arrival and found the heater is not coming on. Ordering control and heater for repair. Unit is still in warranty due to move in date.Please let customer know when we can return.; ordrng 1 W10518394 (Heater) and 1 W11683481 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Monroe, NC 28110
Brandon
Job Details:
11/07/2024
Complaint unit is making a loud buzzing noise. Put unit in diagnostic mode on arrival and found that evap fan motor is freezer is making a loud noise. Ordering fan motor for repair. Please let customer know when we can return.; ordrng 1 W11661931 (Evap fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Monroe, NC 28110
Brandon
Job Details:
11/07/2024
Complaint no ice produced. Found on arrival that ice was stuck in ice maker causing it not to cycle. Tried to get ice maker to harvest after extracting ice and it seemed to be locked up. Ordering ice maker for repair. Please let customer know when we can return.; ordrng 1 W11548540 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Huntersville, NC 28078
Ryan S.
Job Details:
11/07/2024
"Customer complain unit flip breaker twice while trying to use oven section top burners. OK hold unit out. Took back panel off. Check for any signs of wires, pinched or damaged. Found small pinch on power cord. plugged in in ran unit found proper polarity at wall in 120 V rake and broil neither igniter starting . Check power at control board P2 and P4 connectors only 10 V coming from board found 120 V going to board needs new control board and power cord. Power cord was already ordered, but not yet received. Scheduled return call for 11-13 pm . Will call safety on return call. ; ordrng 1 W11685628 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI95X15HZ
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
I replaced temperature sensor as unit was overflowing with ice would not turn off left. Read switch with customer as read switch was working properly. No further issues found. At this time unit has been making ice fine.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
"Complaint water dripping out of door vent. I followed instructions on service pointer adjusted dryness level per question number six pots and pans adjusted for best drawing performance. Also adjusted vent so that metal of tub was no longer showing, causing a lip to occur, allowing water to stay inside of vent longer. After closing your door, the water that was inside of the vent, drained out of the vent as well. No issues reported other than that consumer at this time."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
"I replaced all previously ordered parts tested operations microwave light is still staying on. I can push on door really really hard on the right side top and light will go off and microwave will work and operate. Just fine. Used a straight edge. Cabinetry seems to be fine, but appears to be warped at the bottom. In the hinge area. No bends or dents that are visible. No further issues found with microwave oven at this time. I can use tape and thicken it up and door will close and microwave will operate perfectly fine. sr# 7740223637 Techline manufacturer deemed unit non-repairable ; dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT , used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
I found chiller tank was frozen over both fresh food and freezer were set the coldest temperatures possible adjust the temperatures to factory specifications except for fresh food compartment made one setting warmer than factory to prevent chiller tank from freezing over again found icemaker was indeed locked up gear would not turn at all replaced icemaker no further issues found
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Charlotte, NC 28278
Clinton
Job Details:
11/07/2024
"Unit had two burnt switches replaced with truck stock part unit operation is normal after repair ; used 1 WP3149404 (INFINITE SWITCH), and 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Spencer, MA 01562
Glenn
Job Details:
11/07/2024
Installed user interface control panel and vent with seal due to new part some of the keys were not functioning tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, NC 28262
Clinton
Job Details:
11/07/2024
Installed compressor then customer showed me the moisture on door the holder loop separated from mullion can not be repaired! Sr number 7739944904.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28262
Clinton
Job Details:
11/07/2024
W11693378 service pointer special projects covers knob and timer. Collected trip charge; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Medway, MA 02053
Aimee Z.
Job Details:
11/07/2024
F0- e2F7e7 motor un bale to hit target speed.Found the hub stripped out cant get the wash plate out.Needs wash plate and hub; rqstng P&A on 1 W10902814 (Wash plate) and 1 W10528947 (Drive Hub) and 1 W11130362 (Suspension rods)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Kings Mountain, NC 28086
Mitch H.
Job Details:
11/07/2024
"Removed and replaced vent assembly and control. Reassembled, turned power back on. Attempted to test dishwasher, now getting F8E4 error. Checked drip pan, completely dry. Removed outer door, checked all connections, no issues. Turned power back on, still flashing error. Ordering float switch and harness. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11545764 (Float switch) and 1 W11662347 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/07/2024
"Tested and ran diagnostics. Found F0E9 off balance error. No other error codes. Cleaned error, ran control calibration, completed properly. Exited diagnostics, tested washer, all components operating as designed. Customer does have a clogged stand pipe for drain line. Advised them that they would need to have that checked and cleared. Washer operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Gastonia, NC 28052
Mitch H.
Job Details:
11/07/2024
"Removed and replaced lid lock and control. Reassembled, ran control calibration, completed correctly. Tested, washer now operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, MA 01020
Jorden
Job Details:
11/07/2024
"Arrived and found ice maker error code E5 indicating a bad thermistor, replaced ice maker and tested fine. Allow 48h for a full bucket. ; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28210
Caleb
Job Details:
11/07/2024
"Replaced kit. Pulley squeaking, unit tests fine now.; used 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28209
Caleb
Job Details:
11/07/2024
L1 to N 120v L2 to N 120v. L1-L2 0v. Reset breaker. Unit tests fine now.
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Charlotte, NC 28203
Caleb
Job Details:
11/07/2024
"Customer stated that she noticed the light was staying on when she thought the door was closed. Currently the door is closing properly and the door switch checks fine, advised customer that if she continues to have issues to contact whirlpool. If call back order LH hinges W11568941 and RH hinge W11568813."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ08
Near Mint Hill, NC 28227
Caleb
Job Details:
11/07/2024
Documented with Techline SR#7740276755. Unit non repairable at this time. Submitted for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Caleb
Job Details:
11/07/2024
Ice maker had ice in it. Just wont harvest. Replaced icemaker and tested. Called for water. Unit checks fine.; used 1 W11700250 (Icemaker) from stock
We serviced a
LG REFRIGERATOR
Model LRFDS3016S00
Near Leicester, MA 01524
Glenn
Job Details:
11/07/2024
Tested neither the ridge or freezer fan are operating. No power to fans unless the fridge is reset then they only operate momentarily. Order part main control board ; rqstng P&A on 1 EBR88309712 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Worcester, MA 01602
Glenn
Job Details:
11/07/2024
Installed dishwasher tub tested for 20 minutes for a leak while reassembling none found then tested installed in a wash cycle tested all ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TWA
Near Springfield, MA 01151
Jorden
Job Details:
11/07/2024
"Arrived and found FF door gasket damaged and shelving hangar broken, ordering both under p/a. ; rqstng P&A on 1 242193213 (gasket-door ref. 2) and 1 240530701 (support,meat pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Longmeadow, MA 01106
Jorden
Job Details:
11/07/2024
"Arrived and installed compressor kit, allow 48h for temps to normalize. ; dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR , used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 W10143759 () from stock"
We serviced a
LG REFRIGERATOR
Model LFX28978SW/02
Near Longmeadow, MA 01106
Jorden
Job Details:
11/07/2024
"Arrived and installed drain tube, tested fine."
We serviced a
LG RANGE GAS
Model NX60A6311SS/AA
Near East Windsor, CT 06088
Gary V.
Job Details:
11/07/2024
"Inspected and found front right burner broken, quoted and he will call."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, CT 06082
Gary V.
Job Details:
11/07/2024
Installed motor and main control board and ran through auto test' all functions test fine.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near East Longmeadow, MA 01028
Gary V.
Job Details:
11/07/2024
"Inspected and found incomplete frost pattern on freezer evaporator and ice ball is starting to develop again. Checked all tubing connections for leaks and couldnt locate any leaks, but system is losing Freon from somewhere, only parts left to replace will be evaporator and 3 way valve, and do follow up tests. Will order parts and return. Ordering ff evap for back up. Extra time will be needed on return trip.; ordrng 1 W11546605 (Evaporator) and 1 W11595221 (Evaporator) and 1 W11590197 (3 way valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/07/2024
"Inspected and found levelers out of adjustment and leveled and adjusted, also performed customer instruct on operations. All functions test normal at this time.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/07/2024
"Inspected and found frost build up in freezer due to gasket not sealing properly, adjusted gasket and cleared ice, tested fine. Unit located on extremely unleveled floor and unit is teetering, and informed customer about needing to level floor for unit to sit properly and not teeter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Ellington, CT 06029
Gary V.
Job Details:
11/07/2024
"Inspected and found dribble marks coming from the drain tube, did not detect any additional problems, all functions test fine at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Huntersville, NC 28078
Ryan S.
Job Details:
11/07/2024
"Customers complained unit dispenser with open. Closed dispenser and ran service diagnostic. Door didnt open. Bypassed door switch and ran again, could feel door try to open during step in diagnostic. Needs new dispenser assembly, part ordered but not in yet. Informed customer office will call when part comes in to return call. ; O-emld tckt"
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Huntersville, NC 28078
Ryan S.
Job Details:
11/07/2024
Part was damaged in shipping (magnetron ) ordering new part. Called customer to reschedule. Scheduled return call for 11-13 pm. ; ordrng 1 W11578959 (Magnetron)
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Huntersville, NC 28078
Ryan S.
Job Details:
11/07/2024
"Customer complained door was hard to open up upon arrival found hinges were malfunctioning or replaced hinges from pre-ID truck stock reassembled door, not opening as designed . verified proper operation"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kannapolis, NC 28083
Johnny
Job Details:
11/07/2024
"Loose power connection at control board. Readjusted connection. Plugged unit up, no power. Tested for 120. No voltage. Checked breaker.not tripped, plugged unit up to a different outlet on a different circuit. Unit came on. Will need an electrician to solve power supply issue"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Kannapolis, NC 28081
Johnny
Job Details:
11/07/2024
Installed new parts. Working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mooresville, NC 28117
Johnny
Job Details:
11/07/2024
"Installed new parts, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Mooresville, NC 28117
Johnny
Job Details:
11/07/2024
"Cx stated unit sounds like galloping horses clicky clack clicky clack, I confirmed complaint. I entered service mode and get error codes f0e7 load detected during clean cycle f8e1 long fill, will use parts on return visit and ordering clutch and slider as well to deal with noise, ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Monroe, NC 28110
Brandon
Job Details:
11/07/2024
Complaint light will not work. Found on arrival that light bulb is blown. Also there was no missing screw to light panel. No other issues found. No other repairs needed; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Matthews, NC 28105
Brandon
Job Details:
11/07/2024
Compliant unit not working. On arrival unit had power and was functioning normally. No issues found. Customer may have intermittent power issue.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Belmont, NC 28012
Mitch H.
Job Details:
11/07/2024
"Pulled dishwasher out,removed and replaced sump assembly. Tested and checked for leaks. Dishwasher operating properly with no leaks."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Belmont, NC 28012
Mitch H.
Job Details:
11/07/2024
"Checked and found washer unresponsive, would not power on. Has correct incoming power. Was able to enter diagnostics. No stored error codes. Ran diagnostics test cycle, completed properly. Exited diagnostics. Unit now powers on and is working. Checked dispenser after test cycle, no remaining fabric softener. Ordering ACU and dispenser assembly. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11439664 (ACU) and 1 W11524105 (Dispenser)"
We serviced a
FRIGIDAIRE MICROWAVE
Model n/a
Near Mount Holly, NC 28120
Mitch H.
Job Details:
11/07/2024
"Checked and found microwave control bad. Has correct incoming power but control blank and does not respond to any inputs. Checked connections and fuse, all good. Needs control. Quoted customer for repair and saved estimate. Customer will think about it and let us know. Collected for service call on cc."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS2
Near Prospect, CT 06712
Andre
Job Details:
11/07/2024
"leaking using screen door and monitor wash cycle 1st and second time unit calls for water, water level was good. The 3rd time unit calls for water the water start to over flow. Order inlet assembly with water level sensor ; ordrng 1 W11535094 (Inlet assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wallingford, CT 06492
Andre
Job Details:
11/07/2024
"Ck unit upon arrival and found unit not heating check thermal fuses and found thermal cutoff Open and belt in bad condition quite customer and customer accept install parts from stock and test unit and unit is now operating to manufacturers specs ; used 1 4392065 (DRYER REPAIR KIT), and 1 279816 (Thermal kit) from stock"
We serviced a
SAMSUNG OTHER
Model NX58F5500SS/AA
Near Norfolk, MA 02056
Aimee Z.
Job Details:
11/07/2024
Cust ui doesnt all warm and needs a IGNITOR.Cust will discuss with husband Might buy new
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ10
Near Grafton, MA 01560
Lee
Job Details:
11/07/2024
"Installed compressor, checked for leaks with nitrogen, charged unit, observed proper operation.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cornelius, NC 28031
Ryan S.
Job Details:
11/07/2024
"Upon arrival you didnt have made a little ice down icemaker mold was full of ice. Ran harvest Eunice harvested ran field unit field no signs of overfilling in ice spin. Started running all other checks with icemaker found icemaker fan not coming on. Found voltage to fan. took out icemaker assembly found water that had overfilled from previous issue with valve was blocking fan . was able to get rid of ice and fan came on again during service test. Ran icemaker fill again with with icemaker mold empty , unit did not overfill. Informed Customer issue was resolved . verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
"Complaint washing machine will not fill with water will not start a cycle press start all the Will happen lid will not latch either. I found complaint true found error, codes and diagnostics. History cleared error, codes, ordering main control and keypad encoder to repair. F0e9 f1e2 f1e1 cycled power off to unit was able to get unit to start so I could verify the motor and everything was working and the lid latch is working, but then in the middle of cycle cycle stopped by itself and would not continue again.; ordrng 1 W11633362 (Control) and 1 W11627516 (Encoder)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/07/2024
Complaint ice maker is not working stuck sideways. I found ice maker has failed causing no n ice to make. I replaced icemaker tested operations new further issues found with refrigerator here today.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/07/2024
A replacement control board tested operations performed a control board calibration procedure. No further issues found with washing machine at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Kershaw, SC 29067
Jonathan J.
Job Details:
11/07/2024
Complaint seen bright flash of light followed by a loud boom then oven shut off and cooktop would not work. I found main harness was pinched. And shorted to frame causing main harness to fail. I found main control also has a stuck door latch relay latch unit also has a burnt infinite switch that is smoking when element is turned on. Front right. Unit will need main control main harness and infinite switch to repair. Called whirlpool tech line file number 7740274518 safety file number 7740245372 safety team phone number (866) 550-5136 safety deemed unit non-repairable due to cost of parts. Does not wanna move forward with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Denver, NC 28037
Ryan S.
Job Details:
11/07/2024
"Complained door not closing correctly on left side upon arrival found left side door hinge was loose. Was not seated on frame. So when door would close it was aligned properly to tub. Was able to attach door hinge properly. Verified door closing properly , and unit working as designed now."
We serviced a
SUB-ZERO REFRIGERATOR
Model 650/03
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/07/2024
Installed new gasket and 30 screws on freezer.Heater gasket and asked customer to open and close door couple times today Until glides gets cold again. Right top side had to heat more was a little gap. Closed and heated
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rock Hill, SC 29732
Brandon
Job Details:
11/07/2024
Replaced parts on arrival. Unit tested fine after installation. No noises made in agitation or spin. Told customer that if it still made a noise to take a video of it. If customer calls back she may need gearcase. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Charlotte, NC 28208
Clinton
Job Details:
11/07/2024
Ordered suspension rods. They are loose. Tested unit lid lock its fully functional the issue is it getting off balance and stopping. ; ordrng 1 W10780045 (Suspension)
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Longmeadow, MA 01106
Jorden
Job Details:
11/07/2024
"Arrived and found unit not running at all, found error code 8,4 (drain motor problem) stored in system. Test mode verified drain pump receiving 120v but not operating, ordering drain pump under p/a. ; rqstng P&A on 1 WPW10531320 (drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28205
Caleb
Job Details:
11/07/2024
"Replaced control. Power cord replaced while I was here, after replacing control was able to test and confirm operation. Unit tests fine."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Grafton, MA 01536
Glenn
Job Details:
11/07/2024
Need to replaced dishwasher tub. Stainless steel water feed tube holder has broken off. Allow 2 hours for repair. Customer will call when tub arrives ; rqstng P&A on 1 WPW10681507 (Stainless tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/07/2024
I replaced all previously ordered parts placed unit into programming mode number 25 refrigerator is cooling fine as of right now all operations are working as intended. No further issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, NC 28205
Caleb
Job Details:
11/07/2024
"Unit currently functioning fine at this time, checked thermistors via diagnostics. All thermistors check fine. Customer explained that last time this happened he was under warranty and the replacement of both ui and control corrected the issue. Customer to contact whirlpool. If call back order 1 control W11423279 and UI, W11574770."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28217
Caleb
Job Details:
11/07/2024
Leaking from bottom door seal. Seal looks warped. ; ordrng 1 W11252794 (Seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Union, CT 06076
Gary V.
Job Details:
11/07/2024
"Inspected and found open capacitor and replaced with new capacitor, cycled and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, NC 28034
Mitch H.
Job Details:
11/07/2024
"Found washer unplugged on arrival with lid locked and full of clothes and water. Plugged back in, lid stayed locked and would not drain. Managed to get lid open, found strike broken. Used shop vac to remove water from basket, removed clothes. Removed and replaced strike, plugged back in. Lid lock operating properly and washer operating normally. Entered diagnostics, no stored error codes. Ran control calibration the automatic test cycle, all completed properly.; used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Bessemer City, NC 28016
Mitch H.
Job Details:
11/07/2024
"Tested and found noise coming from cam gears. Disassembled and attempted to remove pulley, found it stuck on gear case shaft. Was able to get pulley off, removed and replaced cam and actuator. Reassembled, tested, washer operating properly.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Torrington, CT 06790
Ruben C.
Job Details:
11/07/2024
Checked unit found dispensing water but slow filter has been changed not an issue with unit has vertical low pressure to house; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Torrington, CT 06790
Ruben C.
Job Details:
11/07/2024
Replaced timer and knob tested operation normal timer is advancing set to 50 on time dry moved to 40 heating normally
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Meriden, CT 06450
Andre
Job Details:
11/07/2024
K unit install all parts and ran calibration and ran quick and spin cycle and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Watertown, CT 06779
Andre
Job Details:
11/07/2024
Ck unit upon arrival and install interface and control board unit now operating to manufacturers specs
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Watertown, CT 06795
Andre
Job Details:
11/07/2024
"Ck unit upon arrival upon arrival and found microwave not operational with no power check and found 120 volt coming into microwave but no power order parts to complete repair parts Tentative submitted for Authorization P/A; ordrng 1 EAM35001888 (Noise filter) and 1 3501W1A019S (Interlock switch assembly) and 1 ACM72981018 (Panel) and 1 2B71165R (Magnetron) and 1 6930W1A003D (Thermostat), used 1 Wpm0805101 (Fuse) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS07
Near Agawam, MA 01001
Mike K.
Job Details:
11/07/2024
"Unit is under 1yr wp warranty per service bench. Just purchased and igniters will not shut off.Each burner will constantly click when the are lit. units work individually. No applicable service pointers. No pinching found at rear spark module, ordering modul , harness and manifolds.Office to contact cs when parts come in to schedule return.; ordrng 1 W11319687 (Spark module) and 1 W10903729 (Switch harness) and 1 W11384736 (Manifold) and 1 W11384739 (Manifold)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Concord, NC 28027
Johnny
Job Details:
11/07/2024
"Installed part, tested unit, Cx verified unit repair was successful. Working as designed."
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Stafford, CT 06076
Gary V.
Job Details:
11/07/2024
Installed parts listed and ran auto test and tested fine.
We serviced a
SAMSUNG DRYER
Model DVE52A5500C/A3
Near Enfield, CT 06082
Gary V.
Job Details:
11/07/2024
"Installed new tstat and cycled, tested fine. Customer going to clean venting.; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, CT 06010
Ruben C.
Job Details:
11/07/2024
"Replaced harness control and latch also found actuator was cracked replaced actuator tested unit was now able to get into diagnostics but door not locking found a pice defective on lid stryke ordering lid; ordrng 1 W11627419 (Lid), dspstn on spec-tagged invntry: 1 W11670519 LATCH , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salisbury, NC 28146
Jenn F.
Job Details:
11/05/2024
"Replaced the gearcase, cam , belt and hub nut. Did not have the agitator to replace the one that was broken off the unit. Calibrated the control. Will return today to install the agitator ; dspstn on spec-tagged invntry: 1 W11239857 BELT"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Manchester, CT 06040
Jeremy B.
Job Details:
11/05/2024
Washer went off balance then rubbed a hole in drain hose causing a leak. Was able to adjust legs so washer level. Taped up drain hose dont stops leaking. Will order and replaced drain hose. ; ordrng 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Farmington, CT 06032
Ruben C.
Job Details:
11/05/2024
Checked unit found unit is not defrosting checked bimetal ok heating element normal ran diagnostic 38 put into force defrost no voltage to from board gave cust estimate for control
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT3
Near Manchester, CT 06040
Jeremy B.
Job Details:
11/05/2024
Dishwasher leaking at the bottom. The water is leaking from the motor sump assy. The water valve is leaking at solenoid. Needs new valve and motor sump assy. ; ordrng 1 W11460945 (Motor sump assy) and 1 W11434044 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hartford, CT 06114
Ruben C.
Job Details:
11/05/2024
7740260677 checked unit called techline ran thru diagnostic test of ice maker harvested normal and called for water normally freezer temp at 1 degree possible jam up from frozen water on ice maker arm leveled unit out to make sure water stays in ice maker
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Blacksburg, SC 29702
Mitch H.
Job Details:
11/05/2024
"Removed and replaced control, switch and lever. Reassembled, attempted to test dishwasher, console lights came on, attempted to start a cycle, control went blank and would not come back on. Checked and found dishwasher has 230 volts incoming power. Reading 124v on black wire to ground and 107v on white wire to ground. 230v between black and white. Advised customer that they need to have an electrician check and correct wiring to ensure proper voltage to dishwasher. Also advised them that this may have killed new control and Whirlpool may not cover further repairs under warranty due to this not being a manufacturer defect. Customer is going to have their contractor call electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near York, SC 29745
Mitch H.
Job Details:
11/05/2024
"Checked and found auger yoke stripped and spinning on shaft. Ordering divider, motor and yoke. Checked part availability and scheduled return for 11/11 PM.; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Auger motor) and 1 WP63052-2 (Yoke)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Vernon, CT 06066
Jeremy B.
Job Details:
11/05/2024
Timer not advancing. Found proper power motor not running. Replaced and tested all checks. Ok ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near South Windsor, CT 06074
Jeremy B.
Job Details:
11/05/2024
"Will randomly say door open and not cooling. Found water under pantry control. Needs new pantry door. Control, and harness. ; rqstng P&A on 1 W10815669 (Pantry door), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW3
Near Suffield, CT 06078
Gary V.
Job Details:
11/05/2024
"Inspected and found gearcase leaking oil and noisy, wash plate will not come off, will submit estimate and call for return date.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10752283 (Wash plate) and 1 W10754161 (Rotor) and 1 W10734521 (Shifter)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near New Britain, CT 06051
Ruben C.
Job Details:
11/05/2024
Checked unit found heating element was touching casing cuasing low heat replaced element tested operation normal heating normally; used 1 279838 (ELEMENT) from stock
We serviced a
LG DRYER
Model DLGX7801VE
Near Somers, CT 06071
Gary V.
Job Details:
11/05/2024
"Arrived and installed control board and did not resolve issue, unit has open blower tstat, will order and return. No additional charges per Randy in office.; ordrng 1 6931EL3002M (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Ellington, CT 06029
Gary V.
Job Details:
11/05/2024
"Inspected and found in test 6 of diag, open heater/bimetal, will submit estimate and call with return date.; rqstng P&A on 1 WP12729128 (Heater) and 1 W11224591 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Windsor, CT 06095
Gary V.
Job Details:
11/05/2024
"Inspected and found wash pump no longer pumping, will submit estimate and call for return date.; rqstng P&A on 1 W10805015 (Wash pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS04
Near Windsor, CT 06095
Gary V.
Job Details:
11/05/2024
"Inspected and found e5 fault for ice maker failure, ran thru diagnostics and didnt find any others faults. Replaced ice maker and cycled, filled with water, please allow 24 hours for ice production.; used 1 W11658802 (ICE MAKER) from stock"