We serviced a
MAYTAG DRYER
Model MED7230HW4
Near Middleborough, Massachusetts 02346
Aimee
Job Details:
03/24/2026
"Cust complaint not drying and extra wet towards back of dryer and is prematurely shutting off .Checked error codes Error codes F1e1 acu checked connection are good.Found voltage good 120 black to ground and 120 red to ground 240 red to black and 0 white to ground Theres water on floor and found the valve not closing and spraying in tub when running each cycle shut water off and Cust aware.The water at bottom of dryer Tested the sensor is open And heater is good Ordering control,sensor ,water valve Left dryer unplugged and told Cust not to use leaking Spoke to Mike about multi parts; ordrng 1 WPW10298258 (Sensor) and 1 W11775942 (Control) and 1 W11611436 (Valve)"
We serviced a
MAYTAG WASHER
Model MTW6205RW1
Near Pembroke, Massachusetts 02359
Aimee
Job Details:
03/24/2026
"Found washer locked up and pump running. had to replace the latch to get model and serialAnd constant run of drain pump couldnt shut off.Inspected the lid no white marks by hinges theres space by knob lid and hinges okok.Constant power at drain pump Need drain and control ; ordrng 1 W11806069 (Control) and 1 W10876600 (Drain pump), used 1 W11670519 (Lid latch) from stock"
We serviced a
KITCHENAID M/W OTR
Model KMMF530PPS01
Near Marshfield, Massachusetts 02050
Aimee
Job Details:
03/24/2026
Error code f4 e9 powered down and check connection all good Tech sheet says replace acu; ordrng 1 W11796578 (Acu)
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Suffield, Connecticut 06078
Gary V.
Job Details:
03/24/2026
"Install new suspension rods and main control board, cycled through diagnostics, and tested fine."
We serviced a
WHIRLPOOL RANGE
Model KERS206XSS0
Near Simsbury, Connecticut 06081
Gary V.
Job Details:
03/24/2026
"Inspected and found control board causing runaway temperatures with stuck bake relay, ohmed oven sensor and tested fine, main control board for stove shows no longer available."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4107SW0
Near Dudley, Massachusetts 01571
Glenn
Job Details:
03/24/2026
Washer not completing the cycle found the fill valve is not opening properly not allowing proper water flow into the washer. Just vibrates with a strange noise. What a supply is good order fill valve. ; ordrng 1 W11797439 (Valve)
We serviced a
MAYTAG WASHER FL
Model MHW6630MBK0
Near Webster, Massachusetts 01570
Glenn
Job Details:
03/24/2026
MUST SEND TWO TECHS multiple time slots Found outer tub has a crack on the right lower side. Needs part outer tub assembly. Customer will call when part arrives ; ordrng 1 W11378552 (Washer tub assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Paxton, Massachusetts 01612
Glenn
Job Details:
03/24/2026
No motor pump seized up replaced motor pump assembly from truck stock tested all OK; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Worcester, Massachusetts 01605
Glenn
Job Details:
03/24/2026
Was fixed in December was heating fine until this week takes 3 hours to dry clothes. Vent is clear voltage is good 240 at the dryer. Temperature is not cycling properly installed timer but still not heating properly. order part ; ordrng 1 WP3387134 (Thermostat Fix)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Worcester, Massachusetts 01604
Glenn
Job Details:
03/24/2026
Found washer in the state of constant drain pressure switch failure replaced part per F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB calibrated washer all tested OK collected service fee
We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/24/2026
Case # 22985431 Complaint washer is loud and moves around on floor. Tested washer sounds normal and the shock absorbers are good and no error codes present ran diagnostics cycle tested ok. Per tech line i also ran a cycle to test the washer with clothes in spin. Tested all ok in spin. Instructed customer on possible causes proper loading and soap usage and customer may want to install anti vibration pads under the washer feet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS8024SZ0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
03/24/2026
Returned to install adjuster order on previous call. Installed new adjuster. Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVWX655DW0
Near Springfield, Massachusetts 01107
Chris B.
Job Details:
03/24/2026
Complaint that the washer wouldnt start any cycle. Found error codes F7E5 and F7E6. Found grinding clutch and gear case leaking oil heavily. Found failed actuator. Customer prefers not to fix due to age and work involved. Collected trip fee. CC.
We serviced a
MAYTAG WASHER TL
Model MVW6200KW5
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
03/24/2026
Replaced all parts and washer running normal. Ran two diagnostic and one quick test and all working properly.
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JBRFR30IGX10
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
03/24/2026
"Installed valve Perma gum tower water tube and reservoir, cycled and water now dispensing without leaking again."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOD51EC7HS01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/24/2026
"Installed new console due to unit locked and would not allow selections and to be unlocked, replaced console and reprogrammed setting up Wi-Fi and Bluetooth ran a bake cycle on upper and lower ovens finding unit now heating and working to specs. Customer paid over the phone in full of 648.68"
We serviced a
WHIRLPOOL WASHER TL
Model MVW4505MW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/24/2026
"Ran a test cycle and found unit would just move tub back and forth never washing, checked for error and found F0e2 over suds, f7e7 motor unable to reach rpms, f0e3 over loaded, wile running tested actuator and found arm not advancing due to actuator bad. Replaced actuator and recalibrated unit ran a wash and spin finding washing is now working to manufacture specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC730SPS00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
03/24/2026
"Installed new oven door parts and found door still not aligned properly, pulled unit forward and adjusted receivers so door would match up on each corner witch it now does but the left side does not hit the gasket like the right side the door sticks out farther when closed and clunks. Tried to fix door to stop it from pushing in an 1/8 of an inch but it would not go. Wile looking at door seems the inner panel warped causing it to not close even. Unit will need new inner door panel but customer wants oven replaced with new, advised we would most likely have to replace inner door with new, if customer talked to where purchased or unit gets replaced to pls let us know.; ordrng 1 W11699126 (Liner)"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06702
Jimmy R.
Job Details:
03/24/2026
"Tested washer and found when plugged in unit would start to run drain pump non stop even when canceled. Checked for errors and found f3e1 pressure sensor fault f2e1 stuck key f0e5 off balance cycle, cleared errors and replaced main control due to faulty pressure switch. Recalibrated machine and unit is now operating to specs"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
03/24/2026
"Installed UI icemaker and tube, please allow 24 hours for ice production"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHB08
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
03/24/2026
"Checked unit and found water building up on freezer cabinet causing lower draw to not go in and door to hit, found water coming from evaporator when defrosting, the drain is clogged over flowing the defrosting water and onto Cabinet floor. Removed drain and cleared clog ran water down drain and unit is now operating to specs"
We serviced a
GE RANGE
Model PGP9036SL1SS
Near Middlebury, Connecticut 06762
Jimmy R.
Job Details:
03/24/2026
"Tested burners and found middle dual burner would not light found igniter clicking but both inner and outer not lighting up. Checked gas flow and found no gas flowing out of orfices causing no lighting, found both clogged and burner middle clogged not allowing gas to flow and light. Cleaned burner and all orfices adjusted flam and unit is now lighting and operating to specs"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
03/24/2026
"Inspected and found unit heating properly, however a clump of lint fell off the lint screen and ended up down in the blower blocking the exhaust, cleared out and cycled tested fine. Also informed customer of venting problem she has in her condo. All other functions test normal at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
03/24/2026
"Disassembled door. Removed and replaced lower seal. Reassembled, tested dishwasher. Operating properly with no leaks."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
03/24/2026
"Complaint that the oven is not heating properly. Found failed heater element and found failed control board not closing circuit to the bake side but only the broil side closes. Tested wires from element to P1-4 and P2-3 and all normal. Customer asked for Chris to return please.; ordrng 1 W11100515 (Control Board), used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model KEMC308KSS03
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
03/24/2026
Complaint that the microwave door is not holding up again. We were here in 2012 for the same hinges. Found same failed springs. Will order correct part. Parts that was sent out with was the incorrect parts. Quoted for parts and labor plus a second tech due to complexity of removal and age of unit. Office will call to reschedule when one of the spring tensioner is available.; ordrng 1 WP4451009 (Hinge Spring Right) and 1 WP4452395 (Hinge Spring Left) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
03/24/2026
Replaced correct infinite switch and burner cycling properly.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHV
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
03/24/2026
Complaint that the refrigerator was reading 20* in the freezer section with their metal thermometer while they hear a sizzling sound. Found a small ice near the evaporator fan and found great cooling pattern on the coils. Unit working properly. Found no issues with the cooling.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Norwell, Massachusetts 02061
Aimee
Job Details:
03/24/2026
Removed the agitator and removed the jeans and replaced to the new agaitator
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Scituate, Massachusetts 02066
Aimee
Job Details:
03/24/2026
"Error codes F5e1 lid up ,F2e1 stuck key padFound the lid broken and cant change settings and doesnt lock upIn dianostics.Needs ui and new lid and latch.; ordrng 1 W11259006 (Lid) and 1 W11112656 (Ui) and 1 W10810403 (Latch)"
We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Scituate, Massachusetts 02066
Aimee
Job Details:
03/24/2026
Found the igniter broken with power to it. Replaced the igniter and pre heater to 350; used 1 12400035 (Igniter) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/24/2026
"Complaint Ive only done two loads of laundry through the machine on quick wash setting last load couldnt even finish as it started flooding the entire house out. Whole kitchen had a lot of water on the floor. I found drain hose attaching to drain pump to the back wall of machine had become detached at plastic connector no clamp. Also found drain pump is not pumping efficiently would not pump any more water even though machine is full of water just surging found main primary drain hose is crimped crushed going to wall pipe ordering both hoses, hose clamp, and a drain pump; ordrng 1 W11764699 (Hose) and 1 W10876600 (Drain pump) and 1 WP285655 (Clamp) and 1 W11035296 (Hose)"
We serviced a
SAMSUNG DRYER
Model DV45H6300EWA3
Near Medfield, Massachusetts 02052
Lee
Job Details:
03/24/2026
"Customer states unit does not start, confirmed issue found belt and pulley broken, replaced desam kit tested okay"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Mansfield, Massachusetts 02048
Lee
Job Details:
03/24/2026
"Customer states unit not starting, found mice nest under unit and wires were chewed on, see quick pics, explained to customer I will not be working on unit."
We serviced a
GE WASHER FL
Model GFW850SPN5RS
Near North Attleborough, Massachusetts 02763
Lee
Job Details:
03/24/2026
"Customer states unit will not start, checked and found lid lock is okay, ran diagnostics and found no voltage going to lid lock, also found several error codes for inverter failure, would need to replace main control and inverter WH22X37840 199.77WH22X38837 163.18Thursday pm ; ordrng 1 WH22X37840 (Main control) and 1 WH22X38837 (Inverter)"
We serviced a
GE REFRIGERATOR FDB
Model GFE24JKFJSS
Near North Attleborough, Massachusetts 02760
Lee
Job Details:
03/24/2026
"Customer states discolored ice cubes, disconnect supply like and found water same color as cubes, recommended customer have a plumber come check why their water is discolored."
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Attleboro, Massachusetts 02703
Lee
Job Details:
03/24/2026
"Customer states 9-1 error message drain pump makes noise, confirmed issue found debris in pump removed tested okay, after reinstalling unit did find water supply line dripping at brass 90, disconnected and found water supply line gasket is torn, customer will replace supply line."
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Attleboro, Massachusetts 02703
Lee
Job Details:
03/24/2026
"Customer states simmer not working all burners, I was able to adjust 4 of 5 valve but right front burner does not adjust, each way the screw turns but makes flame bigger not smaller. Need to replace valve; ordrng 1 W11728580 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Attleboro, Massachusetts 02703
Lee
Job Details:
03/24/2026
"Tuesday amCustomer states cycle stopped mid cycle now unit does not operate at all, confirmed issue found no voltage at control board but did find 120 volts at terminal block, checked black wire from terminal to control is read open load, inline fuse has blown, tested other components found no reason fuse blew but ordering 2 fuses and will run diagnostics cycle on return visit.; ordrng 2 W11397505 (Inline fuse)s"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/24/2026
Complaint Drain pump running all the time will not turn off can cancel and comes right back I found F1E1 F3E1 Pressure Sensor Error and Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxx- Stacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board per technical service bulletin performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged no pressure dome issues. No further issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/24/2026
"Complaint H2O error. I found upon arrival unit is a new build construction zone house is completely unfinished inside I found hot water tank was turned off. Water supply tank was flashing 11 called builder builder said to turn on water before turning on water. I validated there were no loose pipes that could be seen and were evident I did however find upon turning on hot water after permission that master shower faucet, hot water side would not turn off shower running the entire time found main issue was due to no water pressure getting two dishwasher. With hot water turned on no hot water getting two dishwasher because of air 11 on tankless heater. Everything is working on dishwasher as designed no error codes in fault history no additional issues seen at this time. I turned water back off at tank before departure no leakages or wet spots in ceiling found anywhere builder was aware when he told me to turn on the water that if there was any leaks, it was on them"
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
03/24/2026
I replaced all previous parts tested operation. Everything is working and functioning properly upon departure. Customer is noting that the knob. Starting to disco and flake advised customer to contact manufacture and manufacture is willing to ship them new knobs directly.
We serviced a
MAYTAG WAHSER TL
Model mvwc200bw1
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/24/2026
"Complaint cannot wash anything even one garment will cause the unit to walk across the floor loud popping noise during spin cycle, agitator free spins around the bottom fins found all complaints are true found. Also the suspension rods have failed ordering belt for squealing noise as well. No additional issues seen at this time no leakages of oil or water from the bottom unit. ; ordrng 1 W10780045 (Suspension) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 285565 (Agitator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
03/24/2026
Customer complained they think unit is leaking. Ran unit found leak from sump motor itself. Quoted to replaced sump assembly. Customer paid via card . Scheduled return call with customer. ; ordrng 1 W10861526 (Sump)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8540BW0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/24/2026
"Upon arrival, customer said unit could not be turned on wont lock, wont start. Ran service diagnostics found drain pump error code, and diagnostics. Ran drain pump. Drain pump would not start with no voltage is being sent to drain pump. Check this reading directly at the P4 connector on the board needs new control board and drain pump control board is no longer available. Putting in for PNA informed customer unit is not repairable.; rqstng P&A on 1 W10591283 (Control board), ordrng 1 WPW10409079 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC236SPS02
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
03/24/2026
"Upon arrival, customer could not find purchase receipt . informed customer I cannot work on it today or I would have to charge them. They said they will have to figure out a way to get the receipt. They did purchase the refrigerator. Left call."
We serviced a
WHIRLPOOL WASHER TL
Model WETLV27HW3
Near Charlotte, North Carolina 28205
Ryan S.
Job Details:
03/24/2026
"Customer complained unit fills then drains , found king fill error. Valves working. Pressure hose ok. Ordering control board. ; ordrng 1 W11629601 (Control)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Cumberland, Rhode Island 02864
Lee
Job Details:
03/24/2026
"Friday pmCustomer states unit does not start. Confirmed issue found latch has failed and wire terminals have melted, need to order and replace; ordrng 1 5304525219 (Latch assm)"
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
03/24/2026
"Complaint refrigerator is not cooling properly in fresh food zone barely cooling properly in freezer zone will not dispense ice or water will not make any fresh ice. I found upon arrival lights, flickering and flashing three-way valve is continuously operating nonstop hammering. Everything is pulsating at the same frequency as the three-way valve is hammering. Incoming voltage is 124.7 V steady upon entry into diagnostics, no fan is operating. Disconnected through a valve no change disconnected fans no change everything still flashing killed power at breaker panel for five minutes. Everything is now working properly and unit in fresh food compartment went from 77? to now it is reaching 42? upon departure. Instructed customer to monitor refrigerator if three-way valve noise comes back or cooling issue reoccurs they need to call us back so we can order control boards."
We serviced a
WHIRLPOOL WASHER
Model WTW4307SW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
03/23/2026
"Inspected and found belt came dislodged causing poor wash/agitation, leaving clothes dirty, reinstalled belt and tightened, cycled and tested fine now."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
03/23/2026
"Ran dryer and found unit would tumble but not heat up, tested voltage to terminal block and 120v on each leg 240 a crossed was present. Removed front panel and ohmed heater finding bad, replaced heater and thermal cutoff, unit is now operating to manufacture specs ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
03/23/2026
"Customer said unit made a bin full of ice then stopped. Ran all service tests in diagnostic. All tests passed , bin fill saying empty when empty, unit went through harvest, no error codes. Fans work. Found fill line frozen on test 45 . Found fill tube heater was peeling on of fill line. Caused line to freeze. Replaced fill tube heater from pre id ts. . Ran fill and icemaker filled. Called and reported findings to techline. C#22956311"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/23/2026
Upon arrival turned breaker on. Found f2e1 and f2e0 in error history. Found ui board inner panels were not loose. Unit was working upon arrival. No loose harness. Quoted to replaced UI if problem persists. Customers adult daughter was at the home not the home owners . She said shed talk to them about replacing the UI. Collected trip fee via card.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7030PS00
Near Cornelius, North Carolina 28031
Ryan S.
Job Details:
03/23/2026
Installed new gate kit ordered by previous tech. Verified installation and no damage . Showed customer.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Dudley, Massachusetts 01571
Lee
Job Details:
03/23/2026
"Customer states unit continues to drain, confirmed issue found 3-1 error message, replaced control calibrated tested okay."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Smithfield, Rhode Island 02917
Lee
Job Details:
03/23/2026
"Customer states off balance loads, and leaking, confirmed issue found screws holding drive job on basket came loose, secured screws, also found small pinhole leak in drain hose.Thursday am; ordrng 1 W11764699 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model ET1CHMXKB03
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
03/23/2026
"Customer states defrost drain frozen over again, confirmed issue, removed all ice, ran water through drain, spoke to techline 22960299 , advised to add heat probe 819043 returning Wednesday pm; ordrng 1 819043 (heat-probe)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW4
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
03/23/2026
Complaint that the oven is not heating properly. Only stays warm. Ran bake and broil cycle. Found oven would over heat on both cycles then cycled ok after. @350* it reached over 438* temperature sensor reading ok. Oven shouldnt be reaching the high of temperature. Turning off the oven bake heating element kept heating. Will order control board.; ordrng 1 W11594226 (Control Board)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
03/23/2026
"Complaint that the washer wont stop running. Ran diagnostic and drain would keep shutting on and off. Found error codes F8E1, F2E1, F1E1, F3E1. Found pressure switch fault. S Code: S153EB. Replaced control board and ran three diagnostic and calibration cycle. Unit running normal."
We serviced a
NAPOLEONBBQ WASHER TL
Model MVW6500MBK1
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
03/23/2026
"Disassembled top. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS20
Near Indian Land, South Carolina 29707
Mitch H.
Job Details:
03/23/2026
"Turned breaker off. Pulled oven partially from wall. Removed and replaced both control boards. Started to replace console, opened box and found that wrong color, white, had been ordered. Reinstalled old console. Checked part availability, found console is on back order. Advised customer that office will call to schedule when part arrives. ; ordrng 1 W11600355 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Grafton, Massachusetts 01536
Glenn
Job Details:
03/23/2026
Impeller is not Turing causing no drain. Replaced drain pump from truck stock tested all ok ; used 1 W10876537 (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDK02CRBS0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
03/23/2026
On water leaking past the door seal and door falls open needs a link kit and fill valve is not closing properly. We need to order parts. ; ordrng 1 W11196317 (Door seal) and 1 8194001 (Door link kit) and 1 WPW10158389 (Fill valve) and 1 WP8268937 (Air inlet lower door seal) and 2 WP8270182 (Door springs)s
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Worcester, Massachusetts 01603
Glenn
Job Details:
03/23/2026
Replaced control board calibrated washer tested all OK
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPB0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
03/23/2026
Replaced parts tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Auburn, Massachusetts 01501
Glenn
Job Details:
03/23/2026
"Complaint ice getting caught in the ice chute. Per Technical Training Pointer #W10647960 instructed customer to be sure to press the dispenser, lever all the way back so that the dispenser door opens completely. If not, it causes ice to get caught in the shoot. If this does not solve the problem we will need to pre-order the ice shoot assembly part number . W11678832"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5025SW0
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
03/23/2026
Customer is sick with the flu and will call when she is better for return visit.;
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Somerset, Massachusetts 02726
Lee
Job Details:
03/23/2026
"Customer states dryer does not start, confirmed issue found thermal fuse reading as open load, replaced tested okay; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Providence, Rhode Island 02907
Lee
Job Details:
03/23/2026
"Customer states dryer always runs, confirmed issue found faulty timer, replaced tested okay."
We serviced a
WHIRLPOOL DRYER
Model WED9620HBK2
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
03/23/2026
"Customer complained unit takes multiple cycles to dry. Found proper voltage to unit . Found board only sending 80v to heater. Checked heater found heater short to ground, unhooked heater and control still only sending 80v. Ordering control acu and heating element. Scheduled return call with customer. ; ordrng 1 WP3387747 (Heater) and 1 W11742005 (Acu control board)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ09
Near Providence, Rhode Island 02908
Lee
Job Details:
03/23/2026
Installed parts tested okay
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB0
Near North Brookfield, Massachusetts 01535
Glenn
Job Details:
03/23/2026
Found dishwasher leaking under the inner door and the heater is open order parts; ordrng 1 W11513971 (Inner door) and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Brookfield, Massachusetts 01535
Glenn
Job Details:
03/23/2026
"Tested dryer, no power coming from the red wire on the timer out to the heater from the timer to the heater. Circuit is good order timer. Customer is going to call us for the reschedule day ; ordrng 1 WPW10185982 (Timer)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706EBS01
Near Worcester, Massachusetts 01606
Glenn
Job Details:
03/23/2026
Installed door switches but i discovered I copy and pasted the wrong control board onto the ticket. Will need to order correct control board ; rqstng P&A on 1 WPW10675033 (Control board)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
03/23/2026
Ran washer and checked for errors finding no codes stored found washer tub leaning forward and machine not balanced at all. Levee unit to level tub so machine would spin properly ran a calibration cycle and unit went there properly. Ran a wash with clothes then a spin finding unit is now operating to manufacture specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
03/23/2026
"Tested unit and found ice maker not producing ice, found front ice maker setting on the off position and customer could not get it to come on. Advised when touching panel you have to touch above the lettering and hold for 3 seconds. Turned ice maker on and ran a diagnostic cycle checking functions, unit is now filling and cycling to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/23/2026
"Ran unit and found start and cancel would not light up or work, removed console and found main control faulty. Replaced main control and unit is now allowing selections and starting a cycle properly"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW06
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/23/2026
"Tested unit And found freezer, making a loud noise randomly while running the noise or last about 20 seconds, then stopped it would make noise throughout the day sound noise, coming from freezer fan motor and also noise coming from cooling lines. Replaced faulty, fan motor and added sealer to cap tubbing to stop from making gurgling noises. Advised customer unit will make noise this is normal but the noise should be much quieter with the sealer in the lines. All operations are now working to manufacture specs ; used 1 WP2315539 (EVAP MOTOR) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
03/23/2026
"Inspected and found belt clamp and pulley broken, will order parts and return.; ordrng 1 WP8066184 (Pulley) and 1 WPW10121316 (Clamp) and 1 341241 (Belt)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Agawam, Massachusetts 01001
Gary V.
Job Details:
03/23/2026
"Inspected and found unit faulting on pressure system with drain pump running. inspected air hose and dome and tested fine, unit needs new control board, will order and call for return date.; ordrng 1 W11781654 (Main acu)"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Agawam, Massachusetts 01001
Gary V.
Job Details:
03/23/2026
"Inspected and found open capacitor and replaced with new capacitor, cycled thru diagnostics test and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Agawam, Massachusetts 01001
Gary V.
Job Details:
03/23/2026
"Installed new motor timer and switch, cycled and tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Suffield, Connecticut 06093
Gary V.
Job Details:
03/23/2026
"Unsure of invoice # tag was ripped. Inspected and found cam broken, replaced with new cam and cycled, tested fine.; used 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
03/23/2026
"Inspected and found connection at Inlet valve loose, and tightened and cycled tested fine."
We serviced a
GE DRYER
Model GFD55GSSN1WW
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
03/23/2026
"Inspected and found unit heating, but unable to exhaust properly because the vent line is clogged, and informed customer about the issue. 30 days on trip fee."
We serviced a
GE RANGE
Model PB980SJ3SS
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
03/23/2026
"Installed new right front burner, right front switch, and repaired right front terminal to burner. Cycled and tested fine."
We serviced a
GE M/W OTR
Model JVM1790SK 01
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
03/23/2026
Customer couldnt bring down the microwave in time to have it accessible for repair. Customer will contact office when microwave is pulled down. part of the microwave is glued to the wall Customer will reschedule with office as soon as the microwave is brought down.; saved tckt
We serviced a
JENN-AIR RANGE
Model JES1750ML1
Near Southampton, Massachusetts 01073
Chris B.
Job Details:
03/23/2026
Removed stove and tried several times to adjust blower to the correct spot that the boot could be installed on to the stove but was not successful. Blower was installed to far to the right causing proper installation issues. Customer will have the installers redo the venting to where blower can fit underneath the range. New Scroll fan was installed onto the blower and left for installers to fix the venting. All parts installed and pics taken of the new parts in.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW4
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
03/23/2026
Complaint that the oven is not heating properly. Only stays warm. Ran bake and broil cycle. Found oven would over heat on both cycles then cycled ok after. @350* it reached over 438* temperature sensor reading ok. Oven shouldnt be reaching the high of temperature. Turning off the oven bake heating element kept heating. Will order control board.; ordrng 1 W11594226 (Control Board)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
03/23/2026
Complaint that the range is missing parts on the rear harness. Found missing parts terminal block and screw that support. Customer has no idea why its missing parts on the range. Office mentioned that warranty wouldnt cover for missing parts and to quote customer. Quoted for parts and labor. They will call Whirlpool again to verify if these parts can be covered and the labor to. No repairs done at the moment.
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOED530SPS00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
03/23/2026
"Checked over oven and found lower oven door not sitting straight and upper door hitting trim when opening. Found oven not level causing doors to hit and be off, adjusted unit best I could to stop upper door from hitting and straighten out lower. Advised I could only level unit so much with the way its in place. Unit is not operating to specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
03/23/2026
"Ran washer and found unit would just buzz when trying to sense the cycle, found actuator arm broken and capacitor leaking oil causing machine to not advance and wash. Replaced faulty actuator and capacitor ran a calibration cycle and unit is now working to manufacture specs ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Charlotte, North Carolina 28217
Mitch H.
Job Details:
03/23/2026
"Called the maintenance number, got voicemail. Called office number, advised them I was on my way. Arrived, they called maintenance, he arrived at office. He said washer has already been repaired and didnt need service. He said he thinks Advanced Appliance was out and completed repair. Maintenance guy refused to sign ticket."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
03/23/2026
Complaint making a abnormal noise I found abnormal noise is caused by the motor fan on the top part of the motor rubbing against gearcase housing. I also found drive belt is slipping and has caused a wire mark to form on cam. Ordering cam drive belt and motor when drive belt is disconnected from motor. There is no noise when manually spinning cam there is only noise when spinning the shaft of the motor. ; ordrng 1 W11239857 (Belt) and 1 W11283592 (Motor) and 1 W10721967 (Cam)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
03/23/2026
Customer was able to capture issue on video issue is power and max ice flashing evaporator thermometer failure issue or connectivity issue with thermometer. Both thermistors ice level sensor and evaporator harness assembly with thermometer built into it cycled icemaker unit dropped ice onto cutter grid and started producing the next batch quickly.
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC703HPS04
Near Mint Hill, North Carolina 28227
Jonathan J.
Job Details:
03/23/2026
65 gram r600 complaint intermittently cooling both zones loud vibration noise from left side of freezer food section. I found compressor in test four is making abnormally loud noise unit barely cooling. Water leaking not making ice has had icemaker per customer. Replaced seven times for clumping and refreezing issues. Found freezer evaporator fan motor is excessively loud as well ordering parts.; ordrng 1 W11506635 (Process tube) and 1 W11557671 (Compressor) and 1 W11396715 (Evap fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
03/23/2026
Complaint dryer turns on but will not spin. I found error codes F4e1 f2e1 f4E3 f4e4 I cleared codes I found thermal cut out was open prevent preventing motor from spinning. Replaced fuse tested operations. Everything is now working properly and heating just fine.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
03/23/2026
Complaint refrigerator not cooling properly over cooling and freezer. Also have to defrost icemaker all the time. I found icemaker epoxy flaking off into ice was completely frozen over solid replaced harness and icemaker and air damper control. Tested operations had breaker turned off to unit so I would not have to pull unit out from wall upon turning power back on. I had the customer turned the power off and on and the breaker actually failed no spring resistance or anything at breaker itself plugged unit in with an extension cord. Everything is working and cycling just fine. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER TL
Model MVWX500XW2
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
03/23/2026
"Disassembled washer. Attempted to remove gear case. Could not get gear case to release from basket. Was able to drive shaft down flush with basket, tried using steel bar to drive the rest of the way but could not get it to move any further. Tried using a penetrating spray but no effect. Called third party team spoke with Tim case#22967856 about it not being cost effective to repair. He informed me that as of 2 weeks ago they no longer do that. Said there is no limit on parts. Ordering wash basket and outer tub. Advised customer that parts will ship directly to them and they will need to inspect for damage and call to schedule return visit.; ordrng 1 W10324648 (Tub) and 1 WPW10521297 (Basket)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
03/23/2026
"Removed and replaced control. Washer will now power on and I can access all functions. Attempted to run load size calibration, got F7E9 locked rotor error. Unplugged, checked underneath, found wiring from clutch, stator and harness burnt and melted. Ordering stator, rotor, harness and clutch. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11409746 (Harness)"