We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
06/04/2025
Complaint that the dishwasher will not respond to any settings. Found error code F6E1 and would not clear out to run diagnostics. Will order parts for approval. ; rqstng P&A on 1 W11460908 (Tough Panel) and 1 W11460962 (Control UI) and 1 W11506011 (Control Board) and 1 W11627526 (Harness wire)
We serviced a
MAYTAG DRYER
Model DE303
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/04/2025
"Installed new belt and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
06/04/2025
Adjusted vent gasket per service pointer but user interface is need to complete repair order part ; ordrng 1 W11460908 (User interface)
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Waterbury, Connecticut 06704
Andre
Job Details:
06/04/2025
Ck unit upon arrival and found no issue with agitation. Customer stated fabric softener not going down inform customer to us extras rinse with fabric softener options. Add fabric softener and show and instruct customer using quick wash option unit now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Waterbury, Connecticut 06704
Andre
Job Details:
06/04/2025
Ck unit upon arrival and found ice in bucket stuck together tap on outer basket and unit now dispensing ice also found that water filter was inside housing but not install properly
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/03/2025
"Tested washer and found unit would not power up ran diagnostics and no power to control, removed console and found green light on for control board but no power being sent to touch panel. Checked ribbon wires for panel and found one ribbon line not clipped in reset all connections and unit came on and started to operate normally. Ran wash cycle and all operations are now working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW1
Near Wallingford, Connecticut 06492
Jimmy R.
Job Details:
06/03/2025
"Ran unit and found washer would not fill checked fill lines and found cold side screen plugged solid with sand this caused unit to not fill in time and shut down each load of clothing. Ran a calibration and unit is now goin threw and operating to factory specs. Wile checking unit found lid glass falling out when opening lid, added glue to glass to hold lid in place advised customer if it starts to come apart again plz call we can get a new lid ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
MAYTAG DRYER FL
Model MEDC300BW0
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
06/03/2025
"Complaint dryer is not heating. I found incoming voltage 247.3 V red to black 124.3 red to white 124.1 black to white I found element is open. I found thermal cut out was also open element was grounding to frame. I found severe dryer vent restriction before blower motor and in tube going outside. Cleared restriction in blower tube dryer is now working properly with no further issues found at this time with dryer. ; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Winchester, Connecticut 06098
Andre
Job Details:
06/03/2025
"Ck unit upon arrival and found drain pump running consistently order control for replacement ; ordrng 1 W11603810 (Control), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRB322DMBM05
Near Winchester, Connecticut 06098
Andre
Job Details:
06/03/2025
Ck unit upon arrival and use blow dryer to defrost left rail and adjust legs to maximum adjustment also inform customer frost build up is due to door not closing properly. Inform customer with legs adjusted once enough weight is added to freezer gravitational pull will help the unit to close due to the tilt backwards. Also inform customer to always double check to make sure door is always close properly
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near New Hartford, Connecticut 06057
Andre
Job Details:
06/03/2025
Ck unit and check error code and found F7E1 error code replace actuator from truck stock and ran calibration and unit now operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ06
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
06/03/2025
"Mid shelf/front item at 37, set to 40. Fr minute d shelf at-1, set for 0. Thermistors pass in diagnostics, damper operation verified.Ff is full but has put smaller items in front of vent to not block it. Ff thermistor has it all n front of it, but not blocking it. Will order thermistor and control; ordrng 1 W11595219 (Control) and 1 W10316760 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSF705HBS00
Near Charlotte, North Carolina 28270
Caleb
Job Details:
06/03/2025
Replaced dual valve. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWP575GW0
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
06/03/2025
"Unit is under 5yr wp warranty per service bench. Unit making loud noise when trying to spin. Tested and unit is spinning agitator instead of tub, went to cancel and unit kept spinning, cycle had cancelled and lights off, but still spinning, could even attempt starting new cycle. had to unplug to stop, all light except lid lock turned of when attempting to stop cycle. Returned the normal operation when plugged back in.Cam/actuator are engaging, stripped agitator/drive block. Also ordering control for failure to turn off in testing ; ordrng 1 W11418231 (Agitator base) and 1 W11561052 (Agitator coupler) and 1 W10772621 (Screw) and 1 W11411581 (Control) and 1 W10528947 (Drive block)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near New Britain, Connecticut 06053
Mike K.
Job Details:
06/03/2025
"Unit wasnt working properly, Someone was out from lowes and replaced the shocks, working worse since. F8e1, f0e2, f6e3 errors in history. Long fill, oversuds, mcu/acu communication error. Cleared history. Ran diagnostics, over filing. Found cut in pressure tube,Ordering control, console and harness.; rqstng P&A on 1 W11731988 (Harness) and 1 W11680401 (U/i console) and 1 W11627517 (Control)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS00
Near Hartford, Connecticut 06105
Mike K.
Job Details:
06/03/2025
"Replaced top led and fr led, lights working( side lights working and did not replace as harnesses were embedded into n foam, did not want to risk damage). Replaced evap fan/blade. Damper motor cycled numerous times through first repairs and operating and verified air flow into ff. Door switch not working after other repairs, diagnostic shows it to either be right ff door or freezer door (or be test for both doors.. left door switch fine).Worked on fr switch as I assumed that was issue ( ff doors had been working fine earlier) switch had to be broken out and whole thing was imbedded in foam.Cs said one of the original problems was it always saying door was open and beeping at them.; ordrng 1 W11396033 (Door switch), used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
06/03/2025
"Techline Sr#7740707179. Inspected and found water and ice built up underneath ff crisper draws and ff base. Repeating problem and spoke with Techline, the drip tray under evaporator is slanted down to the left and looks like slow leak is coming from drip tray, and Techline advised replacing drip tray. will order parts and return to replace. Also on return, fridge needs to be leveled.; ordrng 1 W11090564 (Shield) and 1 W11451366 (Housing) and 1 W11567408 (Valve) and 1 W11610999 (Evap cover)"
We serviced a
WHIRLPOOL DRYER FL
Model WED5500XW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/03/2025
"Inspected and found multiple problems, rollers loud and worn out, open heater and open high limit thermal fuse, quoted for repair and he will call."
We serviced a
WHIRLPOOL WASHER FL
Model WFW95HEDC0
Near Ellington, Connecticut 06029
Gary V.
Job Details:
06/03/2025
"Inspected and found rotor stripped off rear tub axel, will submit estimate and call with return date.; rqstng P&A on 1 W11253212 (Bolt) and 1 WPW10544980 (Rotor)"
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Ellington, Connecticut 06029
Gary V.
Job Details:
06/03/2025
"Installed new rollers and drum, cycled and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
06/03/2025
"Installed pump and harness, cycled and tested fine."
We serviced a
MAYTAG RANGE
Model MER8775AS0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
06/03/2025
"Installed switch and burner and switch not working properly, center burner not working, burner is homing out properly , will order again and call for return date.; ordrng 1 WPW10391743 (Left front triple switch)"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near West Hartford, Connecticut 06119
Mike K.
Job Details:
06/03/2025
"Unit would not run for custome, went into diagnostics fine and failed at the drain test, pump is humming and overheated. Quoted for drain pump/labor. Accepted . Replaced drain pump and jumped coin box, started as normal (drains first) filled and went into agitation fine. Unit running on departure.; used 1 WPW10276397 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM01
Near Hartford, Connecticut 06106
Mike K.
Job Details:
06/03/2025
"Per reciept supplied to office, unit is under 1yr wp warranty. Complaint of compressor being noisy, found compressor to be running fine, condenser fan is rubbing against housing, motor has some wobble to it, adjusted and running smooth for now, ordering condenser motor, blade.Tenant complained of not cooling properly, but will not cool right if compressor gets too hot from fan slow or stopping. Also fr section is packed with food, will need to give back wall some space for airflow, cs says they will adjust freezer; ordrng 1 W11127829 (Condenser motor) and 1 W11193484 (Condenser fan blade)"
We serviced a
KITCHENAID RANGE
Model KFED500EWH05
Near Windsor, Connecticut 06095
Mike K.
Job Details:
06/03/2025
"Unit is under 1yr wp warranty per service bench. Cracks in u/I, ordering u/I; ordrng 1 W11527485 (U/I white)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Manchester, Connecticut 06042
Gary V.
Job Details:
06/03/2025
"Inspected and found Ui display scrambled and not responding, measured 120v to acu, needs electronics and will submit estimate and call for return date.; rqstng P&A on 1 W11368911 (Ui panel) and 1 W11305308 (Main acu)"
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS09
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
06/03/2025
"Ran microwave and found once running it would error out F1e5 inverter error never heating up and magnetron not running. Ran diagnostics and found error f2e1 stuck or shorted key pad plus inverter error, pulled unit and found magnetron had failed due to faulty part will reorder parts needed and return ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756GES
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
06/03/2025
Complaint that the refrigerator is leaking water from the back and the front door. Found drainage clogged and home water line leaking. Customer will have the line verified by a professional. Unclogged the drain line and unit working normal. No leaks on door water line when calling for water. Customer had the unit pulled out and they will push it back in themselves.
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
06/03/2025
Replaced all parts and everything working normal. No more grinding noises nor shifting problems. Ran diagnostic and quick cycle and all running normal. No leaks detected.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
06/03/2025
"Found washer not detecting spin so it stop operation at rinse and spin, tachometer error code replaced actuator from truck tested all ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Worcester, Massachusetts 01602
Glenn
Job Details:
06/03/2025
Recall found capacitor we installed faulty. Replaced part from truck stock tested all ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
JENNAIR MW/WALL OVEN COM
Model JMW2430DP02
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
06/03/2025
Installed new ui and tested oven and microwave complete
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
06/03/2025
"Found the spin basket wobbling and tried to removed the wash plate to replace the hub. Found Gearcase stripped .I got bolt out of wash plate cant get the center out a spin basket. Smashed washplate to separate the tubs. Couldnt get center of washplate out to get spin basket out. Needs Gearcase , spin basket , and wash plate and suspension rods and outer tub.2 men to pull old tubs in one piece . Tub wont separate .; rqstng P&A on 1 W10752719 (Spin basket) and 1 W10902814 (Washplate) and 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W11219115 (Outer tube), dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WETLV27HW3
Near Charlotte, North Carolina 28205
Caleb
Job Details:
06/03/2025
"Found kink in pressure hose. Corrected by removing excessive amount of tape and corrugated plastic around pressure hose to alleviate kink, replaced control and confirmed operation after running calibration on unit via control. Unit tests fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Charlotte, North Carolina 28216
Caleb
Job Details:
06/03/2025
Replaced defective LEDs. Unit checks fine. Bottom led wire was pinched and had exposed copper causing poor connection.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF736SDAM13
Near Charlotte, North Carolina 28214
Caleb
Job Details:
06/03/2025
SR#7741693985. Confirmed with Techline control not sending proper voltage to heater. Heater checks fine. Unit needs new control. Collected for part. Did not charge labor.; ordrng 1 WPW10589838 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28209
Caleb
Job Details:
06/03/2025
"Motor mount vibrating against cabinet causing unit to sound like a 747 airliner. Unit needs new motor, motor mount, blower fan and blower,; ordrng 1 W11327190 (Blower) and 1 WPW10211911 (Housing) and 1 W11676491 (Base) and 1 W11234001 (Motor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Worcester, Massachusetts 01602
Glenn
Job Details:
06/03/2025
Found lose capacitor damaged needs part washer will not spin. I just used my truck stock part on prior customer today will have to order the part ; ordrng 1 W11395618 (Capacitor)
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
06/03/2025
Customer complained no heat. Found blown element and cut off . Replaced element and thermal cut off from ts. Verified proper operation after repair. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/03/2025
"File number 7741691835 per manufacture no more than four garments should be washed. It is for use as a touchup cycle. Only not a full wash cycle went through checked pressure hose filled tub three forced Way full of water. No issues found drain pump is functioning properly. verified pressure dome is clear hose is not getting pinched in the middle of a cycle customers only having issue contact service message displaying during quick wash cycle no hard fault codes in history no codes at all. In fault history upon arrival advised customer that without detailed information if we cannot duplicate or find any hard codes in history, we must charge customer for coming out. Manufacture advise not to install any parts at this time and for customer to update software on user interface by pairing unit to Wi-Fi and app."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/03/2025
Complaint dishwasher has never been used. Will not circulate water fills with water. I found wash motor pump housing had plastic welded itself together locking impeller to housing. Replaced assembly no further issues found with dishwasher at this time. Cleared F4 E3 error code heater is working in diagnostics mode no further error codes at end of cycle. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
06/03/2025
Complaint dryer making a ruckus. I found blower wheel is split. Will need to shatter blower wheel to remove as it is seized onto motor shaft. Ordering motor and blower wheel to fix. ; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIS20XVMS11
Near Charlotte, North Carolina 28211
Caleb
Job Details:
06/03/2025
"Removed all debris from pe trap connected to defrost water line. Water flows fine now, removed excess ice buildup on bottom of freezer."
We serviced a
MAYTAG WASHER TL
Model MVW5035MW1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/03/2025
Customer stated he returned washing machine to store. I got a new washing machine service call complete.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS03
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/03/2025
Temps 37.2 fresh food 10 in ice cream freezer 14 amp draw dropping to .82 rising to1.8 amp draw pressure equalized 25psi before start up low side dropping to -12 psi fluctuations to-2 psi hi side 80 psi fluctuations to 125 psi at 1.3 amp draw up down have purged with nitrogen to 250 psi held pressure without fluctuation for over 15 mins charged with refrigerant 56 grams weight in with scale. No change in pressure or amp draw does the same thing floating restriction I suspect. File number 7741696947 whirlpool stated to replace filter dryer cut end of capillary tube off blow nitrogen through capillary tube at high pressure to try and attempt to blow out restriction floating and vacuum system down and recharge. I performed all actions per Whirlpool manufacturers recommendations charged with 56 g of refrigerant verified no leakage by charging system with 250 psi of nitrogen letting it sit for 15 minutes verifying no leaks using soapy bubbles no leakage occurring at this time found unit cooling as of right the second ; used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Catawba, South Carolina 29704
Clinton
Job Details:
06/03/2025
Safety called the timer was unplugged 7741545709 plugged back in unit timer now advancing
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Rock Hill, South Carolina 29730
Clinton
Job Details:
06/03/2025
Job created 5/22/25 under warranty still ordering control has u it has long fill error code valves are pump great pressure and the drain line is not pushed in the drain pipe. Ran auto test cycle all functions worked properly unit the displayed long fill error again after test cycle washer began washing still ordering the control; ordrng 1 W11626074 (Control)
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Charlotte, North Carolina 28211
Caleb
Job Details:
06/03/2025
"Unit tests fine on arrival. Customer may have experienced a power outage or power surge that caused the unit to shut down, no errors present unit tests fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Charlotte, North Carolina 28210
Caleb
Job Details:
06/03/2025
"Confirmed error, unit constantly draining. Water valves check fine and no kinks in pressure hose unit checks fine after replacing control."
We serviced a
GE WASHER FL
Model GFWN1100H1WW
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
06/03/2025
"Error codes E4A & E45 motor/inverter failure. Check harness and connections they test ok, needs part declined for today"
We serviced a
KITCHENAID VENT HOOD
Model KVWC956KSS
Near Fort Mill, South Carolina 29707
Clinton
Job Details:
06/03/2025
Switch is broken around tabs need to order the switch to fix unit order parts with Lisa ; ordrng 1 W10351934 (Switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Indian Land, South Carolina 29707
Clinton
Job Details:
06/03/2025
Model serial does not match I can not service unit.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
06/03/2025
I replaced user interface tested operations. Everything is now working properly no further issues found at this time with oven.
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
06/03/2025
Complaint oven nor broil will ignite. I found ignition wire was grounding itself out to the frame. I repositioned ignition wire so that they are no longer sparking to frame. No further issues found with oven at this time. All operations are now working properly.
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC530PSS00
Near Fort Mill, South Carolina 29707
Clinton
Job Details:
06/03/2025
Installed ned user interface tested unit and no issues after repair
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Fort Mill, South Carolina 29707
Clinton
Job Details:
06/03/2025
Replaced drain pump control board and vent motor waited for 15 mins u it drained then filled again it always drains while manual doing it. Unit is washing ; used 1 W11416363 (PUMP & MOTOR) from stock
We serviced a
WHIRLPOOL OTHER
Model WDTA50SAKW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
06/03/2025
"Customer complained of several dents in door and inner door. Tub. And bottom rack missing wheels and top rack wont slide out confirmed dents on inner and outer door and tub itself around seal. Offering inner and outer door and tub. Unit is in initial 30 day warranty. Also found basket broken, top rack left slide seized up, ordering wheels and track. Also found bottom rack missing rollers . Ordering bottom rollers. Informed customer tub will be sent to home check part for damage and call for return schedule. P&a for 2xtimeframe . ; ordrng 1 W11461685 (Front panel) and 1 W11559689 (Inner door) and 1 W11409866 (Tub) and 1 2xtimeframe (2xtimeframe) and 2 W11614118 (Tub wheels)s and 1 W11561204 (Track) and 1 W11579392 (Stop) and 1 W11545307 (Clip) and 1 W11551383 (Wheels bottom rack) and 1 W11700632 (Basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QTS02
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
06/03/2025
Returned to install parts ordered. Installed parts avd verified no air leak from ice chute . Verified unit cooling and went into defrost cycle. Verified iversll proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
06/03/2025
Customer complained of F 8e4 found harness to overfill switch was loose was able to secure harness ran unit . found no leaks verified proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
06/03/2025
Complain dishwasher is not washing dishes properly not drying no longer producing steam when opening door at the end of the cycle. I found 71 error code only code. I cleared error code and reactivated heating element. I cycle dishwasher wash motor is working properly now as well and circulating water properly. Had customer clean filter screen that was causing water restriction. No further issues found with dishwasher at this time.
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
06/03/2025
"Customer complained unit wont drain. Ran unit fiund no voltage to pump from board in diagnostic. Replaced control board. Found continuity through harness to pump and moved harness around poking for breaks , non found. and new clip is on harness so its an updated harbess.Ran quick wash, unit filled and started washing . Drained unit. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
06/03/2025
Found pressure system error. Found pressure hose ok. Replaced control board. Ran quick wash . Unit filled and started washing. Drained unit. Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVW5435PW0
Near Plymouth, Connecticut 06782
Andre
Job Details:
06/03/2025
Ck unit upon arrival and found F7E1 error code ran calibration and ran quick wash and found unit would advance to rinse/Spin cycle order actuator for replacement ; ordrng 1 W11481722 (Actuator)
We serviced a
MAYTAG WASHER TL
Model MVWX655DW2
Near Bristol, Connecticut 06010
Andre
Job Details:
06/03/2025
Ck unit upon arrival and found noise coming from capacitor with no motor movements ran diagnostic and also found F7E5. Quote customer for capacitor and actuator replacement and customer declined repair estimate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/03/2025
"Tested unit and found fridge not cooling in both section found compressor buzzing and kicking off on an overload, tested compressor and found 12.5 amps when coming on compressor is locked up and needs to be replaced. All parts tentative p/a ; ordrng 1 W11547313 (Compressor) and 1 W11504447 (Coupler) and 1 W11504416 (Coupler) and 1 W11506621 (Coupler) and 1 R600a (R600 a 12.5 oz) and 1 W11506635 (Coupler)"
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
06/03/2025
Installed switch tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDB11
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
06/03/2025
Returned to install new control and thermistor. Installed parts avd ran service mode . All functions working. Verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
06/03/2025
"Found washer motor will not agitate or spin just briefly hums tested capacitor, capacitor is shorted. Also tested motor windings tested one to six on J6 at 4.5 ohms tested 4 to 6 on J6 found resistance high order parts ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW1
Near Grafton, Massachusetts 01519
Glenn
Job Details:
06/03/2025
"Found broken wiring harness to the drain pump part was pre-ordered, but has not arrived. Estimate accepted and rescheduled if we can get here sooner than 611 customer would appreciate it. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQC7836RZ00
Near Indian Land, South Carolina 29707
Clinton
Job Details:
06/03/2025
Replaced control and thermistor found thermistor wire was damaged and when wiggled would short the fan on and off. Replaced all parts unit working properly after repair. UNFORTUNATELY customer will need to turn unit off for 24 hours to allow the water line to properly defrost.
We serviced a
GE REFRIGERATOR BI
Model GYE18JSLNFSS
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
06/03/2025
Installed new ui and tested found the green light is blinking communication is good control to main board#16903101 adamThe rfid is blinking now but not showing the filter said try bypass or by new filterCalled Randy we checked voltage at the board back 13.5 goodAlso check rfid 13.5 goodTech Line sad order new filter by pass or new filter 53.00 filter head or filter from GE; ordrng 1 WR17X33825 (By pass)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHW08
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/03/2025
"Installed new kit to stop water from leaking and unit is still getting by, added sealer to back of fill tube to stop water from dripping ran several fill cycles and unit is now dry and operating to specs ; used 1 212643 (SEALER-GUM) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
06/03/2025
Complaint that the washer would not cycle properly. Found error code F3E1. Ran diagnostic and quick cycle and all normal but customer mentioned that they only use the normal setting. Ran normal cycle and found the error code. Water valves are good and lid lock. Will order control. ; ordrng 1 W11608056 (Control Board)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW1
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
06/03/2025
"Complaint that the washer is leaving the clothes not clean. Ran diagnostic and found no error codes. Ran a normal wash with the clothes that customer showed that they didnt wash well. Ran a normal regular cycle and found very little water filling. Pressure hose is not kinked and is clear. During the rinse its taking a lot of water to fill. Fills little at the wash and fill too much on the rinse. Ill order new control board. ; rqstng P&A on 1 W11621180 (Control Board) and 1 W11550898 (Dispenser Tray), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW3
Near Suffield, Connecticut 06078
Mike K.
Job Details:
06/03/2025
"Complaint of unit ntwrmittently having numbers/cycle change or not responding properly. F2e1 only error in history. Replaced console. Ran calibration and then verification cycle, all tests passed fine. Cs to monitor. Per note from office, main control for this unit is nla, but at this time unit is running all tests fine"
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ0
Near Southington, Connecticut 06489
Andre
Job Details:
06/03/2025
"Ck unit upon arrival and found unit running with no heat check all interlock switch and switches is good quote customer for magnetron,diode and capacitor customer declined repair estimate"
We serviced a
AMANA WASHER TL
Model Ntw4519jw2
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
06/03/2025
Replaced control and ran diagnostic and a quick cycle. Tub filling normal and all running as it should.
We serviced a
SAMSUNG WASHER TL
Model WF45R6300AW/US
Near Manchester, Connecticut 06040
Gary V.
Job Details:
06/03/2025
"Inspected and found broken inner/outer tub, quoted and customer declined."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/03/2025
"Ran unit and found when starting the wash cycle the actuator would start making a terrible noise and never start the sensing cycle. Found actuator and cam stuck in place causing no washing, replaced cam and actuator recalibrated unit and machine is now going thew and washing properly ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
JENN-AIR REFRIGERATOR BM
Model JF42NXFXDE02
Near Grafton, Massachusetts 01519
Glenn
Job Details:
06/03/2025
"Found fridge is list under this special,project order parts Special Project #: S84638 Parts (4 Kits of W11632139 only) & Labor within first 5years of lifeEst. Completion date: 12/2/2025; ordrng 4 W11632139 (LED KITS)s"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
06/03/2025
Customer complain unit making really loud noise and diagnostics found motor error. Ran agitate and spin gear case making loud grounding noise checked underneath found gear case leaking oil and cam has separated. Needs new gear case and cam kit cord repair customer denied repair collected trip fee.
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/03/2025
"Tested dryer and found unit would come on and run but never heat up after first 15 min of run time. Checked voltage and found power would read 240v then drop out killing the heat but still running, advised customer unit is ok power needs to be looked at by a professional electrician."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
06/02/2025
"Tested washer and found when plugging unit back into outlet washer would come on and start draining on its own once canceled it would come back on again until unplugged. Ran diagnostics and found errors F3e2 pressure system fault this is causing pump to run, replaced faulty control recalibrated unit and washer is now working to specs"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Meriden, Connecticut 06450
Andre
Job Details:
06/02/2025
Ck unit upon arrival per customer display panel is not working remove panels and found rodents dropping all over control inform customer due to rodents damage unit would not be cover. Customer will contact warranty
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Southington, Connecticut 06489
Andre
Job Details:
06/02/2025
Ck unit upon arrival and found unit not heating take unit apart and check all components and found heater OL. Replace heater from stock and vacuum unit and unit is now operating to manufacturers specs ; used 1 Wp3387747 (Heater) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0FOUND
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
06/02/2025
"Found latch error, replaced and tested complete; used 1 W11513248 (Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Foxborough, Massachusetts 02035
Aimee Z.
Job Details:
06/02/2025
Installed new icemaker and filled with water 24 to 48 hours
We serviced a
SPEED QUEEN DRYER
Model ATEE9ASP175TW01
Near Suffield, Connecticut 06093
Mike K.
Job Details:
06/02/2025
Replaced heater assy and verified function in timed dry.
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RFG295AARS/XAA
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
06/02/2025
Complaint that the refrigerator ice maker is not functioning correctly. Found wrong model and serial number on the unit. Customer will call PC Richards again to update info.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHW01
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
06/02/2025
Replaced all parts and tried leveling out the fridge but floor too unleveled to get it to proper adjustment. Mentioned to the customer that this would be the best adjustment due to floor and customer ok with it.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
06/02/2025
"Replaced all parts and found it needed actuator, belt and cam kit due to grinding wear creating noises. Unit running normal.; used 1 W10913953 (Actuator), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
06/02/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not cleaning well.Ran diagnostic cycle and fill/wash/drain are working. Spray arms not moving, clogged and bottom arm hitting rack, wasnt seated properly, but still has some clogging. Ordering lower and mid spray arm; ordrng 1 W11545334 (Spray arm mid) and 1 W11550888 (Lower spray arm)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Hartford, Connecticut 06112
Mike K.
Job Details:
06/02/2025
"Unit is under 1yr wp warranty per service bench. Unplugged and n arrival, F0e5 only error in history, unbalanced load. Cleared history. Ran diagnostic cycle. Fill, agitate, drain and spin all working fine. Ran quick wash cycle and went through fill and into agitate fine. Cancelled and drained fine. Lower unit visual inspection good. Adjusted legs to level unit better, but no fault found in unit operation.. cs had me test with clothes, water level good and working properly"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Hartford, Connecticut 06112
Mike K.
Job Details:
06/02/2025
"On arrival the belt and shroud QZq were on top of unit and has been chewed up badly, found cam and motor cam both damaged, looks like something got grabbed up in belt and carved into other components, no sign of external object. Motor has a 10 year part warranty. Quoted for belt/cam/cover/screw and labor. Denied. Collected for service call"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDB02
Near Hartford, Connecticut 06106
Mike K.
Job Details:
06/02/2025
"Unit is again too warm, evaporator was last week and compressor a week before that. Unit has been tested for leaks at each visit with none found, always has a partial charge and frost build up on first turning of evap. On this visit first checked evap and found partial pattern , built up ice ball on upper right and frost and n first turning of evap. Emptied refrigerant and charged with 250psi nitrogen, bubble checked all joints and no leaks found. With no leaks found and continually failing went to call techline.Techline was closed during call will need to call back when open.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model MRT118FFFZ06
Near East Hartford, Connecticut 06108
Mike K.
Job Details:
06/02/2025
"Complaint of not cooling, control was off on arrival. There was a can I n door was actually lined right up with switch, possible it hit and turned off.Neither even knew control was there.After running for a bit the freezer is blowing cold air."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near East Hartford, Connecticut 06118
Mike K.
Job Details:
06/02/2025
"Unit is under 1yr wp warranty. Says unit not starting and recent cycles before this were going much longer. F3e1 only error in history, pressure fault. Cleared history and ran diagnostic cycle, completed fine. Lower unit visual inspection .. ok. Ran quick wash and filled almost half.Outside serial range for service pointer on pressure switch, but being only error in history and testing ok, will order control.Office will contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Charlotte, North Carolina 28217
Caleb
Job Details:
06/02/2025
"Confirmed error. Unit constantly draining, replaced control after confirming no kinks in pressure hose. Unit tests fine"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Grafton, Massachusetts 01519
Glenn
Job Details:
06/02/2025
"Went to install the control board, discovered it is the wrong part in the box the model number is correct. Part number is correct according to Marcone theres a picture verifying this, re-order part ASAP. ; O-emld tckt"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC530PSS01
Near Grafton, Massachusetts 01536
Glenn
Job Details:
06/02/2025
Replaced parts tested microwave all OK