We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Belchertown, Massachusetts 01007
Chris B.
Job Details: 01/19/2026
"Complaint that the washer is not cycling through correctly. Found error codes F7E4, F7E3, F6E3. ; rqstng P&A on 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10734521 (Clutch) and 1 W10752189 (Screw) and 1 W11449841 (Gear Case) and 1 W10902814 (Wash Plate) and 1 W11551646 (Nut) and 1 W10752187 (Screw), ordrng 1 2xFrameJob (2x Frame Job)"
We serviced a
KENMORE DRYER
Model ="110.85088401"
Near Chicopee, Massachusetts 01020
Chris B.
Job Details: 01/19/2026
Replaced heater wire and unit running and heating properly. Shown pics unit heating up.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Worcester, Massachusetts 01606
Glenn
Job Details: 01/19/2026
Customer was instruction on installation loose connection n L1 causing the dishwasher to turn off intermittently.
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Worcester, Massachusetts 01606
Glenn
Job Details: 01/19/2026
Found gear case bearing failure replaced all parts tested all ok
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01604
Glenn
Job Details: 01/19/2026
"Installed wiring, harness dryer still not heating armed out the harness from brown on the heater up to the heater bypass switch the wiring is good to the heater bypass switch no voltage coming out of the heater bypass switch, which should be going to the heater need to order the heater bypass switch ( this was with Randy as Tech Support because the manufacturer is closed) ; ordrng 1 WPW10521398 (Timer motor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details: 01/19/2026
"Installed new control and motor, ran diagnostics test and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SMBM00
Near Agawam, Massachusetts 01001
Chris B.
Job Details: 01/19/2026
Complaint that the right door gasket is torn. Found failed gasket and replaced part. Refrigerator door working normal.
We serviced a
WHIRLPOOL DRYER
Model WCD5090JW0
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details: 01/19/2026
Replaced UI and panel responding. Ran unit and error code F9E2 came up. Unit will not respond to diagnostic tests. Will order parts for a return visit. ; ordrng 1 W11527199 (Water Sensor Level) and 1 W11516811 (Pump) and 1 W11526959 (Seal) and 1 W11644684 (Control Board)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Worcester, Massachusetts 01604
Glenn
Job Details: 01/19/2026
"Install parts tested OK, but I did notice that the gas valve is making a weird buzzing noise that went away shortly after operating if this reoccurs, we may need to replace the valve assembly part # W10118312"
We serviced a
JENN-AIR DISHWASHER
Model JDAF3924RX00
Near Dudley, Massachusetts 01571
Glenn
Job Details: 01/19/2026
Found spring let go causing damage to the inner door order parts. We will call when the parts arrive; ordrng 1 W11723342 (Inner door) and 1 W11693814 (Panel) and 1 W11693818 (Left hinge)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near York, South Carolina 29745
Mitch H.
Job Details: 01/19/2026
"Disassembled oven. Removed and replaced igniter. Reassembled,tested, igniter operating and oven burner lighting properly. Collected balance on cc."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details: 01/19/2026
"Tested and confirmed issue, drain pump starts as soon as washer is plugged in. Disassembled, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, Massachusetts 01570
Glenn
Job Details: 01/19/2026
Verified pressure switch failure replaced control calibrated washer all tested ok ; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details: 01/19/2026
"Confirmed issue of drain pump constantly running. Disassembled, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near York, South Carolina 29745
Mitch H.
Job Details: 01/19/2026
"Pulled range out, removed back. Found that control sent way not the correct part. Checked and found part needed. Checked part availability and scheduled return for 1/22 AM.; ordrng 1 W11620481 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Windsor, Connecticut 06095
Gary V.
Job Details: 01/19/2026
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11603810 control"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Granby, Connecticut 06035
Gary V.
Job Details: 01/19/2026
Installed new control board and ran diagnostics test and tested fine.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
WHIRLPOOL RANGE
Model WFES3330RV0
Near Tolland, Connecticut 06084
Gary V.
Job Details: 01/19/2026
"Installed control board and cycled to temp, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Tolland, Connecticut 06084
Gary V.
Job Details: 01/19/2026
"Inspected and found controls not responding, controls getting 120v but no operation, will order parts and return.; ordrng 1 W11629911 (Main acu) and 1 W11622490 (Ui panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Stafford, Connecticut 06076
Gary V.
Job Details: 01/19/2026
"Inspected and found Ui panel display garbled and not responding properly, will order controls and return.; schdld next appmnt for 1/26 MON PM"
We serviced a
MAYTAG WASHER TL
Model MED4500MW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details: 01/19/2026
"Confirmed issue with timer being very stiff and hard to turn. P&L covered under service pointer W11693378 and S-code S15110. Removed and replaced timer assembly. Tested, dryer operating properly. Collected for service call on cc."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details: 01/19/2026
"Checked and tested. Entered diagnostics, found F1E2 control error, no other error codes. Tested dishwasher, filling and starting correctly. Customer says it stops midway in cycle. Ordering control. Checked part availability and scheduled return for 1/20 AM ; ordrng 1 W11637583 (Control)"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ3
Near Webster, Massachusetts 01570
Glenn
Job Details: 01/19/2026
"Washer is under warranty complaint not completing cycles properly not dissolving soap and customer says it starts without . found needs a control board interface board, and temperature selector order parts; ordrng 1 W11777413 (Control) and 1 WPW10285518 (Temperature switch) and 1 WPW10491734 (Interface board)"
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Northbridge, Massachusetts 01534
Glenn
Job Details: 01/19/2026
Case # 22257487 customer complaint washer bangs around and jumps around during spin call Tech Support we tested the washer all tested OK instructed customer and proper loading unable to verify complaint otherwise
We serviced a
MAYTAG WASHER TL
Model MVW7230HC1
Near Iron Station, North Carolina 28080
Ryan S.
Job Details: 01/19/2026
Unit not fill properly found defective cold water valve replace valve from truck stock. Ran unit verified proper operation.; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Iron Station, North Carolina 28080
Ryan S.
Job Details: 01/19/2026
"Customer complained door wont close, found bent hinges. Bent hinges back to normal location. Door now closing as designed. Customer also complained unit only dries on timed dry. Found open moisture sensor error. Found loose wire to moisture sensor. Properly installed harness to moisture install. Rabbit and moisture sensor passed test in service diagnostics. Verified proper operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Iron Station, North Carolina 28080
Ryan S.
Job Details: 01/19/2026
"Customer complained of red film after wash and no heat. Found f7-1 error. Ran service diagnostic, heater worked after clearing error. Ordering new control board and heater. Scheduled return call with customer. Informed customer red film must be hard water, I formed customer to run unit through clean wash cycle with afresh. ; ordrng 1 W11306302 (Control board) and 1 W10518394 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Denver, North Carolina 28037
Ryan S.
Job Details: 01/19/2026
Installed new UI home door and UI at dispenser and an icemaker test in general valve test verified proper operation
We serviced a
BOSCH WALL OVEN DBL
Model HBL8651UC/O1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details: 01/19/2026
"Return to install new bake element on upper oven replace bake element and bake after installing unit. Old element, visibly deformed. Ran bake 350 unit preheated unit was not secured to cabinet upon arrival asked customer. They said they didnt know why it wasnt informed customer I didnt have hardware to secure unit to cabinet, but it is installed the way it was when I started verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS311SDHM12
Near Gastonia, North Carolina 28052
Ryan S.
Job Details: 01/19/2026
"Customer complain, icemaker not working upon arrival hit test button on icemaker icemaker did not do anything. Replaced icemaker from truck stock ran test cycle unit filled with water verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Grover, North Carolina 28073
Ryan S.
Job Details: 01/19/2026
"Ran unit through a quick wash cycle could not find any leaks. Notice possible leak from hot inlet hose informed customer she would just need to replace inlet hose, but no leaks during wash verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Springfield, Massachusetts 01109
Chris B.
Job Details: 01/19/2026
Complaint that the refrigerator is not cooling properly. Found failed compressor start device switching into protect. Will order all parts for a return visit. ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11678305 (Cooler Line) and 1 W11109499 (DrierFilter) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/19/2026
Found f3e1 and f1e1 upon arrival. Pressure hose holds 50 psi without leaking after plugging end attaching to pressure dome indicating no cuts air leaks out when plug is removed. File number 22256433 per manufacturer date code on control board is coming up in their system as a 2024 model D code. manufacture stated to replace control again. Also advised customer to contact customer care team. Manufacturer also stated issue could be a harness issue or a water inlet valve issue thats occurring intermittently to cause control to fail water inlet valve and harness are not covered. Manufactured stated if customer has the same issue again. Not to replace control again after control has been replaced. As the likelihood of four controls being defective are none.; used 1 w11603810 (control) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details: 01/16/2026
Complaint lidwill not stay down unit hard to open and close I found unit appears to have been dropped hard on front left corner spring clip missing preventing lid from ceiling. Properly entire frame has shifted. Console has a gap in the console. Customer is going to contact store ordering spring clip as the rest is all cosmetics based and pre-existing. door being hard is due to the screw that holds the door in place had fallen out causing door to be in a bind when opening and closing. Fixed that issue adjusted the frame back as best as I could unit. Sounds like it is operating normally with no abnormal noises during operation; ordrng 1 WP8066092 (Spring clip)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Catawba, South Carolina 29704
Jonathan J.
Job Details: 01/16/2026
Two point water will not drain clothing sitting in a full load of water. I found cycle used was a soak cycle. Customer turned the dial to rinse a spin without canceling cycle of soak. Expecting it to drain out advised customer they have to hold the start button for five seconds to cancel the cycle by doing so it will drain all the water out. I found no error codes in fault history I performed a quick wash cycle with no issues it agitated find spun out and filled to appropriate waterline for the amount of laundry in machine with no issues no abnormal noises no gear case issues no water filling issues as of right now machine is also level and does not have any excessive bounce when spinning out laundering drain pump and all settings are working properly. Use and care issue instruction based issue. also found customers having water quality issues in house. Customer is on well water.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/16/2026
Temp sensor is 5.2 ohms should be 1000k ohms to 1200k ohms at room temperature found control is back feeding 3.2 V current two temperature sensor more than likely the cause of sensor failing customer explained repair today is going to contact manufacture as cost of just the temperature sensor replacement is slightly more than half the cost of a new appliance. And unit will need both the control and the temperature sensor replaced at the same time.
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details: 01/16/2026
"Complaint that the washer only brings in or eight tap cold or hot water. Found issues with the control not regulating temperature. Temperature sensor is working fine. Water pressure is great. Water valves are working normal. Ran different cycles. It only shifts on cold or on hot, no cool.; ordrng 1 W11657965 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHV02
Near Agawam, Massachusetts 01001
Chris B.
Job Details: 01/16/2026
Complaint that the center bin the light are not turning on. Found failed LED. Replaced parts are unit working normal.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details: 01/16/2026
"Plugged unit in and found drain pump running continuously never shutting off, ran diagnostics and found f3e1 pressure sensor fault control bad. Replaced main cntrl and recalibrated unit, ran a wash cycle then a spin finding unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Southington, Connecticut 06479
Jimmy R.
Job Details: 01/16/2026
"Tested unit and found washer running the drain pump continuously until unplugged, ran diagnostics and found error f3e1 pressure system fault control bad. Replaced control under s153eb code and recalibrated ran a wash then a spin finding unit now operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF954CIHM00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 01/16/2026
Installed new valve and ran water thew dispenser and ice maker and unit is now dispensing and working to specs
We serviced a
MAYTAG WASHER TL
Model MVW7232HC3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 01/16/2026
"Ran diagnostics and found errors F0e3 over loaded, f2e2 hmi disconnected, removed console and checked all connections finding connectors all tight and connected. Removed hmi connection and reinserted moved control wire away from connection to not hit it and the code went away but hmi needs to be ordered and replaced will return when Part is back in stock advised customer we would call for return visit ; ordrng 1 W11793907 (Console)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFC2061HEB
Near Somers, Connecticut 06071
Gary V.
Job Details: 01/16/2026
"Install new inlet valve and cycle the icemaker, it filled with water, please allow 24 hours for ice production."
We serviced a
LG WASHER TL
Model WT1101CW
Near Enfield, Connecticut 06082
Gary V.
Job Details: 01/16/2026
"Inspected and found le fault rps sensor fault, quoted and he will call if wants to proceed with repairs."
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Enfield, Connecticut 06082
Gary V.
Job Details: 01/16/2026
"Inspected and found tub out of round causing vibration, needs tub washplate bolt hub, will order parts and customer will call when basket arrives.; ordrng 1 W10902814 (Wash plate) and 1 W10752719 (Basket) and 1 W10528947 (Hub) and 1 W10752187 (Bolt)"
We serviced a
GE DISHWASHER
Model GDT530PGP4BB
Near Enfield, Connecticut 06082
Gary V.
Job Details: 01/16/2026
"Inspected and found h2o fault for pressure sensor and Ui panel start button broken, quoted and he will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM01
Near Oxford, Massachusetts 01540
Glenn
Job Details: 01/16/2026
Customer was concerned because she couldnt hear the compressor running tested all OK freezer is at Zero fridge is at 40? is working camper is working compressor and condenser fan are running unable to verify this time
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Sturbridge, Massachusetts 01518
Glenn
Job Details: 01/16/2026
Instructed customer on dryer venting which is restricted causing an error code for blocked vent. Customer will need to have the housing authorities get this resolved.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Brimfield, Massachusetts 01010
Glenn
Job Details: 01/16/2026
Found control board pressure switch failure replaced control calibrated washer and ran automatic cycle test all tested ok
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near West Bridgewater, Massachusetts 02379
Aimee
Job Details: 01/16/2026
Slow ice and the ice bucket getting stuck and not dispensing .Found that air is coming through the separator. The water is working ; ordrng 1 WPW10558423 (Ice bucket) and 1 W11700250 (Ice maker) and 1 W11678839 (Separator)
We serviced a
MAYTAG WASHER TL
Model MVWC465HW4
Near Plymouth, Massachusetts 02360
Aimee
Job Details: 01/16/2026
"Cust stated stopped with wash light on and didnt advance F8e1 long fill on cold water Wash light is a thing with shifting , replaced the Acuator ,Calibrated and ran diagnostics Ran load of towels to agitation and drained and spun; used 1 W10913953 (Actuator) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model KVUB606DSS6
Near Plymouth, Massachusetts 02360
Aimee
Job Details: 01/16/2026
"Installed control board and light switches .There was a small single inch board attached to the old control board to switches that didnt come with parts.Not on new board, was for the switches .No electric to it couldnt test"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV0
Near Plymouth, Massachusetts 02360
Aimee
Job Details: 01/16/2026
Stove has mice and cock roaches told him wouldnt service Took photo off sticky trap with mice droppings and roach.
We serviced a
AMANA WASHER FL
Model NTW4519JW2
Near Halifax, Massachusetts 02338
Aimee
Job Details: 01/16/2026
Installed new control and ran diagnostics and quick was to agitation and drained and spin
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/16/2026
I replaced main control board per technical service pointer. No further issues found performed control board calibration. Customer is going to place unit and shop. Customer replaced as he could not wait any longer with a new one. Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged. No further issues found.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/16/2026
Ive checked the ice bin switch at the expansion board top of the fridge door. It tests fine I replaced main control on the back. I also replaced touch panel control on the front and ice bin as well as ice maker. Everything is testing perfectly fine. Tech line stated issue is more than likely a logic based issue freezer temperature is -2? set at zero ice bin is -1? after 30 minutes with thermal couple in bin. Advised customer to monitor for ice production and check. Techline recommended if this does not fix issue replace expansion board on top of fresh food section side user interface and potentially the whole door file number 22242943
We serviced a
AMANA RANGE
Model ACR4303MFW8
Near Meriden, Connecticut 06451
Jimmy R.
Job Details: 01/16/2026
"Installed new control,fuse and harness heated oven to 350 degrees and oven is now getting to temp and working to manufacture specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ15
Near Southington, Connecticut 06489
Jimmy R.
Job Details: 01/16/2026
"Checked over unit and found fridge making a ton of noise when running ice maker not cycling to make ice and jamming, checked noise and found condenser vibrating on floor due to hitting adjusted to stop from hitting floor and noise is now gone, cycled ice maker and found when unit would dump ice it would get stuck on bail arm and not fall then it would freeze there and jam up ice maker motor is making noise and cycling to slow causing issue unit needs new ice maker. Checked gaskets and found both ripped letting warm air in found middle shelf support broken causing shelf to hit doors and not close allowing warm air in, unit needs new shelf parts, Icemaker , gaskets, parts tentative p/a ; ordrng 1 W11692161 (Ice maker) and 2 W10830055 (Gaskets)s and 1 WPW10326469 (Center rail) and 1 W10827015 (Lid)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details: 01/16/2026
"Tested unit and found washer not locking fund lock just clicking over and over, ran diagnostics and found error F5e2 Iid lock fault lock bad. Replaced latch and unit is now operating to specs ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details: 01/16/2026
"Ran washer due to customer said its just filling, found unit would come on and just start humming, canceled out cycle and ran a diagnostics finding no errors ran a self test and unit went thew normally but hot water inlet came on and is not hooked up. Found water set to a cold setting witch uses some hot advised leaving it on tap cold for no issues. Recalibrated unit and ran several cycles finding unit working normal advised washer is operating thing to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Granby, Connecticut 06035
Gary V.
Job Details: 01/16/2026
"Inspected and found f3e1 fault for pressure system failure and drain pump running, unit needs main acu replaced, will order and return. ; ordrng 1 W11608056 (Main acu)"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Springfield, Massachusetts 01105
Chris B.
Job Details: 01/16/2026
Complaint that the washer would not cycle through to the end. Found F8E6 long fill. Found poor water pressure on the cold side. Customer will have the plumber back to verify the water supply. Unit working properly.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Brookfield, Massachusetts 01506
Glenn
Job Details: 01/16/2026
Installed capacitor tested and showed customer now working agitates and spins job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS3
Near New Braintree, Massachusetts 01531
Glenn
Job Details: 01/16/2026
Customer instruction on proper loading and soap usage. Unable to verify complaint no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model AMV1150VAB5
Near Worcester, Massachusetts 01602
Glenn
Job Details: 01/16/2026
Found control panel failure part is discontinued collected diagnostics fee $129
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details: 01/16/2026
"Disassembled washer. Removed and replaced gear case, cam and hub. Reassembled, ran control calibration and tested washer. All operating properly.; used 1 W10528947 (Hub) from stock"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Bridgewater, Massachusetts 02324
Aimee
Job Details: 01/16/2026
The address is wrong is 428 high st Installed new control and ran diagnostics complete.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Worcester, Massachusetts 01610
Glenn
Job Details: 01/16/2026
Found loose pulley had to Replaced drive belt and add lock tight to pulley nut tested all ok inv#699885857; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/16/2026
I replaced all previously ordered parts found capacitor has also failed. Replaced capacitor as well. Performed a DLMS calibration cycle on the control no further issues found performed a quick wash cycle as well to verify no leakage is occurring.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Charlotte, North Carolina 28278
Mitch H.
Job Details: 01/16/2026
"Disassembled microwave. Removed and replaced capacitor and diode. Reassemble tested, operating properly l"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near East Granby, Connecticut 06026
Gary V.
Job Details: 01/16/2026
"Inspected and found wire harness, burnt, and control board terminals burnt, quoted, and he will call if decides to proceed with repair repairs."
We serviced a
GE WASHER TL
Model HTW240ASK6WS
Near Granby, Connecticut 06035
Gary V.
Job Details: 01/16/2026
"Inspected and found suspension rods worn out, will order and return next Thursday pm slot between 12-5 pm.; ordrng 2 WH16X26909 (Suspension rod)s and 2 WH16X26908 (Suspension rod)s"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT549SZDM04
Near East Windsor, Connecticut 06088
Gary V.
Job Details: 01/16/2026
"Inspected and found liner cracked in freezer, repaired with repair kit and tested fine."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE507ESS05
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details: 01/16/2026
"Tested and rand diagnostics. Found F6E1 over temp error. Customer said oven would not go past 200 before error showed up. Turned breaker off. Pulled oven from wall. Checked element, ohms out correctly. Removed and replaced appliance manager board. Turned breaker back on, tested oven. Allowed oven to preheat to 350, heated and maintained temperature properly."
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details: 01/16/2026
"Tested and confirmed UI not responding. Also found that overlay on console lifting up and coming loose again. Removed and replaced user interface. Reassembled, tested, dishwasher now operating properly. Ordering console. Checked part availability and scheduled return for 1/22 PM; ordrng 1 W11731012 (Console)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC302ESS09
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details: 01/16/2026
"Tested and found extremely low flow from dispenser. Could hear valve solenoid humming. Pulled refrigerator out, turned water off, removed and replaced valve. Turned water back on. Tested, still no flow from dispenser. Ordering filter head. Customer would like to be called to schedule return l; ordrng 1 W11346623 (Filter head)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details: 01/16/2026
Checked and found that pivot pin for left side hinge has broken off. This is not a separate piece and is part of the tub. Will require replacement of entire tub. Requesting P&A for tub and gasket. Advised customer that tub will ship directly to them and they will need to inspect for damage and call to schedule return.; rqstng P&A on 1 WPW10681507 (Tub) and 1 W11177741 (Gasket)
We serviced a
KENMORE FREEZER
Model 253. 28432804
Near Springfield, Massachusetts 01118
Chris B.
Job Details: 01/16/2026
Complaint that the freezer is not cooling. Found failed compressor and poor frost pattern. Customer mentioned that if its the compressor they will look into replacing the unit. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ00
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details: 01/16/2026
Complaint not make an ice. I found wiring at the bottom of the door is broken unable to service due to bugs customer to contact warranty. Service department asked for a different company to service
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW
Near Ellington, Connecticut 06029
Gary V.
Job Details: 01/16/2026
"Installed new inlet valve and cycled, Unit having a plumbing supply issue, poor water pressure getting to the unit causing cycle to stall in rinse and shut off. And informed customer about problem, all other functions test normal at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Springfield, Massachusetts 01108
Chris B.
Job Details: 01/16/2026
Complaint that the unit is not washing properly. Found filter needed to be cleaned more often. Ran diagnostic cycle and found no issues with the washing. No error codes found and mentioned to the customer to keep filter clean after all cycles. Nothing to be fixed or serviced.
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details: 01/16/2026
Found unit had long fill and long drain errors. Customer said it will cut on by itself. Customer had unit pulled down. Replaced flute switch prior verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details: 01/16/2026
"Customer let me in, found missing level leg. Installed both legs. Level unit. Had to put shim under back left side and infirjed customer of unlevel floor..verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ02
Near Gastonia, North Carolina 28056
Ryan S.
Job Details: 01/16/2026
Returned to install parts ordered. Defrost freezer and installed heater and harness. Ran tests which techline cycle. Verified proper operation.
We serviced a
WHIRLPOOL WALL OVEN
Model WOES5930LZ01
Near Gastonia, North Carolina 28056
Ryan S.
Job Details: 01/16/2026
"Unit screen portion not responding to touch. Have tried cycling power multiple times. Replaced UI, set up unit to proper model number. Called techline to report replace of ui."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details: 01/16/2026
Replaced all parts and ran diagnostic cycle and motor running normal and no issues present.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHV08
Near Ludlow, Massachusetts 01056
Chris B.
Job Details: 01/16/2026
413-896-2547 Sylvester.; ordrng 1 W11504431 (Coupler) and 1 W11506635 (Processing Tube) and 1 W11504416 (Coupler) and 1 Lokprep (Lokprep) and 1 W11504447 (Coupler) and 1 W11504420 (Coupler) and 1 W11504436 (Coupler) and 1 W11504417 (Coupler)
We serviced a
WHIRLPOOL VENTHOODS
Model WVU37UC0FS1
Near York, South Carolina 29745
Mitch H.
Job Details: 01/16/2026
"Arrived, opened box, found new part broken in box. Blower wheel broken off motor. Tok pictures of part in box and damage. Reordering blower assembly. Checked part availability and scheduled return for 1/20 PM.; ordrng 1 W11100651 (Blower assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Belmont, North Carolina 28012
Ryan S.
Job Details: 01/16/2026
"Returned to install part ordered.installed new control board. Ran service diagnostic. All functions working. Ran express wash, unified and started wash cycle. Drained unit. Verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details: 01/16/2026
"Customer complained of lights flashing wont run. Found F10 E4 error, and F5E2 found door lock, broken ordering door lock and suno . Scheduled return call with customer. ; ordrng 1 W11412299 (Door lock) and 1 W11416362 (Sump)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW0
Near Grafton, Massachusetts 01536
Glenn
Job Details: 01/16/2026
Found broken harness replaced part tested all ok inv#70455675; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details: 01/16/2026
Complaint lidwill not stay down unit hard to open and close I found unit appears to have been dropped hard on front left corner spring clip missing preventing lid from ceiling. Properly entire frame has shifted. Console has a gap in the console. Customer is going to contact store ordering spring clip as the rest is all cosmetics based and pre-existing. door being hard is due to the screw that holds the door in place had fallen out causing door to be in a bind when opening and closing. Fixed that issue adjusted the frame back as best as I could unit. Sounds like it is operating normally with no abnormal noises during operation; ordrng 1 WP8066092 (Spring clip)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Catawba, South Carolina 29704
Jonathan J.
Job Details: 01/16/2026
Two point water will not drain clothing sitting in a full load of water. I found cycle used was a soak cycle. Customer turned the dial to rinse a spin without canceling cycle of soak. Expecting it to drain out advised customer they have to hold the start button for five seconds to cancel the cycle by doing so it will drain all the water out. I found no error codes in fault history I performed a quick wash cycle with no issues it agitated find spun out and filled to appropriate waterline for the amount of laundry in machine with no issues no abnormal noises no gear case issues no water filling issues as of right now machine is also level and does not have any excessive bounce when spinning out laundering drain pump and all settings are working properly. Use and care issue instruction based issue. also found customers having water quality issues in house. Customer is on well water.; dspstn on spec-tagged invntry: 1 W11603810 control
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 01/16/2026
Temp sensor is 5.2 ohms should be 1000k ohms to 1200k ohms at room temperature found control is back feeding 3.2 V current two temperature sensor more than likely the cause of sensor failing customer explained repair today is going to contact manufacture as cost of just the temperature sensor replacement is slightly more than half the cost of a new appliance. And unit will need both the control and the temperature sensor replaced at the same time.
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details: 01/16/2026
"Complaint that the washer only brings in or eight tap cold or hot water. Found issues with the control not regulating temperature. Temperature sensor is working fine. Water pressure is great. Water valves are working normal. Ran different cycles. It only shifts on cold or on hot, no cool.; ordrng 1 W11657965 (Control Board)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHV02
Near Agawam, Massachusetts 01001
Chris B.
Job Details: 01/16/2026
Complaint that the center bin the light are not turning on. Found failed LED. Replaced parts are unit working normal.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details: 01/16/2026
"Plugged unit in and found drain pump running continuously never shutting off, ran diagnostics and found f3e1 pressure sensor fault control bad. Replaced main cntrl and recalibrated unit, ran a wash cycle then a spin finding unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Southington, Connecticut 06479
Jimmy R.
Job Details: 01/16/2026
"Tested unit and found washer running the drain pump continuously until unplugged, ran diagnostics and found error f3e1 pressure system fault control bad. Replaced control under s153eb code and recalibrated ran a wash then a spin finding unit now operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF954CIHM00
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 01/16/2026
Installed new valve and ran water thew dispenser and ice maker and unit is now dispensing and working to specs
We serviced a
MAYTAG WASHER TL
Model MVW7232HC3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 01/16/2026
"Ran diagnostics and found errors F0e3 over loaded, f2e2 hmi disconnected, removed console and checked all connections finding connectors all tight and connected. Removed hmi connection and reinserted moved control wire away from connection to not hit it and the code went away but hmi needs to be ordered and replaced will return when Part is back in stock advised customer we would call for return visit ; ordrng 1 W11793907 (Console)"