Service History 75 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Matthews, North Carolina 28105

Clinton

Job Details: 06/26/2025

Natalee new diffuser ordered by previous tech. No issues with repair unit worked properly after repair

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS07

Near Charlotte, North Carolina 28211

Clinton

Job Details: 06/26/2025

On arrival found unit unplugged once unit plugged in the compressor beggar rattling badly this confirmed to be a bad compressor. Ordered parts office will contact customers with return date. Parts and labor cover under warranty collected trip charge. ; ordrng 1 W11557671 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model ER2CHMXPL03

Near Charlotte, North Carolina 28211

Clinton

Job Details: 06/26/2025

The defrost drain was clogged up looked liked paint from the back the evaporator panel fell off clogged the defrost pan. Cleared debris and de iced unit. Unit checks ok after repair

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ04

Near Charlotte, North Carolina 28203

Clinton

Job Details: 06/26/2025

Gasket was not sealing properly heated a formed gasket installed foam gaskets from truck stock ; used 2 W11159728 (GASKET) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC136RPS00

Near Grafton, Massachusetts 01536

Lee

Job Details: 06/26/2025

"Customer states freezer stopped cooling but has started working again but light does not come onFound light switch frozen over from condensation, unit is cooling properly, fans and damper work properly, possible door left ajar causing freezer to warm up."

We serviced a

WHIRLPOOL WASHER TL

Model wtw5057lw0

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 06/26/2025

"Tested unit and found washer going to done when starting ran diagnostics and errors F7e3 basket engaged during wash, f3e2 pressure system fault, F7e1 tachometer missing or wrong signal checked actuator and found red wire had pulled out of molex causing unit to not sense. Repined molex and recalibrated unit, washer now advancing in cycles. Ran a wash and spin finding unit is now working to specs"

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW600BSR1WS

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 06/26/2025

"Ran washer due to customer hearing a noise coming from unit when it would spin, found unit had gotten off balance and Would bang when trying to spin clothes out. Showed customer how to adjust the load when hearing it bang and how to restart, ran unit after moving clothes no unit is now spinning properly, replaced drain pump due to noisy and machine is now working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 06/26/2025

Tested washer and found unit would power up and start draining water and never stop until unplugged. Ran diagnostics and found error f3e1 pressure system fault main cntrl faulty. Replaced control under s code S153EB parts and labor recalibrated machine and unit is now washing and working to specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/26/2025

"Ran diagnostics due to unit going right to done when started found errors F5e4 lid not open between cycles, F7e1 tachometer missing or wrong signal, f7e3 basket reengagement failure ran a test cycle and unit went right to error F7e1, checked actuator and found both cam and actuator hung up and not moving. Replaced both parts and recalibrated unit machine is now going thew and operating to specs ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/26/2025

"Tested unit and found washer would not spin tub would wobble and bang, ran a diagnostics cycle and found agitator spinning out of control when spinning. Found cam stripped out and suspension faulty unit erroring F0e5 off balance, replaced suspension and hub recalibrated unit and machine is now washing and working to specs ; used 1 W11130362 (SUSPENSION), and 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF577KPS02

Near Charlotte, North Carolina 28278

Caleb

Job Details: 06/26/2025

Ice and moisture forming on freezer door and inside freezer due to insulation issues in freezer door. Used Gasket from truck stock per whirlpool recommended repair. If call back for same issue door will need to be replaced. If call back order 1 Door. W11681455. Stainless freezer door. ; used 1 W11159728 (Gasket) from stock

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Bellingham, Massachusetts 02019

Aimee Z.

Job Details: 06/26/2025

Cust complaint not drying dishes o hotFound Cust needs to run a cleaning covered with mineral deposits over heater and dishwasher .Tested the heater is good has continuity Found needs tco and control board ; rqstng P&A on 1 WD21X27402 (Sensor) and 1 WD21X27998 (Control)

We serviced a

KITCHENAID M/W OTR

Model KEMS309BSP01

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 06/26/2025

Found the interlock needs to be replaced. Cust was messing with the interlocks and left fell in.Cust stated light was staying on .Needs new interlock harness.Needs 2 men and an oven cart 2 slots.Cwa appliance is 12 years old would like to discuss . Advised has 6 days to decide

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28226

Caleb

Job Details: 06/26/2025

"Replaced all previously ordered parts, ran unit for about 10 min and confirmed operation. Unit checks fine and all seals on blower fan housing check fine, took pic after replacement. If call back may need to replace cycling thermostat."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/26/2025

"Pulled refrigerator out, unplugged. Removed and replaced UI control. Removed back, inspected drain and drain pan, no issues. Found refrigerator door gaskets torn. Customer wants to replace gaskets. Quoted for repair. Customer approved. Checked part availability and scheduled return for 7/2 AM. Collected full amount on ck # 1078; ordrng 2 W10917313 (Door gasket)s"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/26/2025

"Customer complained unit cutting off, ran unit and found unit heating and operating properly before cutting off. Found failure on 4903 relay. Replaced control board.informed customer to clean inside of microwave to prevent damage in future . This issue is from part failure. Verified proper operation."

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS3

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 06/26/2025

Unit was not working the light underneath it unit itself was heating and working as designed. No control board short replace control board. Customer wanted to buy their own bulb verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/26/2025

Customer complained unit starts by itself. Found pressure system fault. Found pressure hose properly connected. Replaced control board with pre Id control board. Ran normal wash. Unit filled avd d started wash cycle. Verified proper operation.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 06/26/2025

Returned to install control board . Installed board. Ran normal wash cycle. Unit filled and started wash cycle. Verified proper operation.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 06/26/2025

Customer complained unit keeps making noise and wont turn on when it does. Also white stuff on clothes. Found noting Inside drum (would need afresh cleaner) Found drain pump cutting on randomly. Cound not run diagnostics due to drain pump cutting on and not letting diagnosis to be entered. Needs control board. Serial not in range for special project. Quoted $477. Cust denied repair. Collected trip fee via card.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 06/26/2025

Complaint that the washer would be out of balance at some cycles and on others would run fine. Found error code F8E6 water hazard. Control not filling properly on some settings. Customer mentioned a few time it filled up too high. All other components are working properly. Will order parts for approval.; rqstng P&A on 1 W11624943 (Control) and 1 W10734521 (Clutch) and 1 W10752189 (Screw)

We serviced a

LG DRYER

Model DLEX4000B

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/26/2025

Complaint that the dryer is not powering on. Found breaker tripped. After powering on the unit tripped again. Second time got to run it so the breaker is not the problem. Unit wouldnt heat up in normal but all other cycles would work ok. Normal cycle is not working properly. Will order control board for approval.; rqstng P&A on 1 EBR31002601 (Control Board)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/26/2025

"Complaint that the dryer is not heating properly. Found dryer not turning on. Found bad timer with open connections on the CB and CA on all cycles. Will order parts for a return visit.; ordrng 1 W10857612 (Timer), rqstng P&A on 1 WPW10420741 (Power Switch)"

We serviced a

LG REFRIGERATOR BO

Model LHFS28XBS/01

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 06/26/2025

Found craft icemaker in freezer section would not go through service test. It is stopping halfway way through harvest. Need new icemaker . quoted for repair . customer paid via card. Schedule return call with customer.; ordrng 1 Aeq73449910 (Ice maker)

We serviced a

MAYTAG WASHER FL

Model MHW6630HW0

Near Leicester, Massachusetts 01524

Glenn

Job Details: 06/26/2025

"Found water valves, not opening washer not filling so it will not complete the cycle installed valves tested all OK ; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT) and 1 W11688995 VALVE (COLD)"

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Worcester, Massachusetts 01602

Glenn

Job Details: 06/26/2025

Found loose rotor screw causing the noise in spin added locktite to screw and tightened tested all ok no error

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRR56X18FW03

Near Worcester, Massachusetts 01605

Glenn

Job Details: 06/26/2025

Found sealed system failure compressor over heating and possible Freon leak repair declined

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Worcester, Massachusetts 01605

Glenn

Job Details: 06/26/2025

"Complaint not defrosting, Loose connection to the defrost heater order part heater which comes with the harness; rqstng P&A on 1 W11650660 (Heater defrost)"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW1

Near Plainville, Connecticut 06062

Andre

Job Details: 06/26/2025

Ck unit upon arrival ran diagnostic and found F7E1 and F9E1. Try to calibrate unit and found once unit enter spin during the calibration F7E1 would pop right back up. Install actuator from truck stock and calibrate unit once more and ran deep fill wash and unit is now draining and operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock

We serviced a

MAYTAG WASHER TL

Model MVWB965HW0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/26/2025

"Found bearing failure and its leaking onto the rotor and stator will need the following part for repair gear case, rotor stater clutch slider and agitator; rqstng P&A on 1 W11550891 (Agitator) and 1 W11393684 (Gear case) and 1 W10754158 (Stator) and 1 W10754161 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/26/2025

Installed part door latch tested all ok also instructed customer on door closure.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Worcester, Massachusetts 01602

Glenn

Job Details: 06/26/2025

Control malfunction stuck in drain. Replaced control calibrated washer tested all ok

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Worcester, Massachusetts 01603

Glenn

Job Details: 06/26/2025

"Pressurized system found freezer has a non-repairable leak in the sealed system called Tech Support use previous SR number 7741803280 Freezer needs to be replaced.; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a , used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Grafton, Massachusetts 01536

Lee

Job Details: 06/26/2025

"Customer states error message 7-1Confirmed issue, found weak capacitor, replaced, calibrated, tested okay.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ1

Near Grafton, Massachusetts 01536

Lee

Job Details: 06/26/2025

"Installed parts tested okay but customer has new issue with dispenser door not staying shut, need to order and replace Tuesday pm; used 1 W11412300 (DISPENSER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS4

Near Grafton, Massachusetts 01536

Lee

Job Details: 06/26/2025

"Installed parts, still leaking, pulled unit out couple inches, observed leak coming from about 10 inches up on each side coming out from gasket/inner door, inner door seems to be warped not getting good compression on gasket, need to order and replace.; ordrng 1 WPW10480715 (door-inner)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/26/2025

"Disassembled, removed and replaced fill tube heater and fascia. Both heaters had shorted and burnt. Took pictures of all damaged areas. Reinstalled, ran ice maker test 57, cycled and returned to home position properly. Ran valve test 45, valve activated and filled correctly. All tested good and operating properly."

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2568AEB

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/26/2025

"Disassembled freezer compartment. Melted and removed all ice and frost buildup from evaporator. Removed and replaced evaporator fan. Reassembled, tested, fan now operating properly. Removed and replaced ice maker. Manually cycled. Completed cycle and filled correctly. All test good."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ5

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/26/2025

Complaint lights not turning on at all no click no nothing I found track is open on main control socket broken from overheating. Ordering control socket and light to repair.; ordrng 1 W10210871 (Socket) and 1 8206232A (Light) and 1 W11342846 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/26/2025

Complaint washing machine making a loud squealing noise at the very end of the cycle. Customer has a video of it verified video found noise caused by gearcase replace gearcase left parts with customer also found drive belt slipping also leading to additional noise no further issues found after replacing parts. perform DLMS calibration cycle upon departure no additional issues reported by customer ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSC5536RZ00

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/26/2025

Checked and found track not formed correctly causing drawer to bind. Ordered shelf. Advised customer that office will call to schedule when part arrives.; ordrng 1 Wpw10508311 (Shelf)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS02

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/26/2025

7741862760 file number non repairable leaking from Yoder loop to filter drier area basin was full of oil and uv dye.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/26/2025

Complaint I replaced sump assembly performed diagnostic cycle verified heater is working fine and all operations are working fine and there are no leaks occurring from underneath. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW6700TU1

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/26/2025

"Unit has leaked oil out of Gearcase and to all lower components. Unit needs new gearcase. Bolt holding washplate in place is seized. Unit needs to be rebuilt. Unit is in extremely small laundry room and unit will need to be made accessible and or door to laundry room will need to be removed. ; ordrng 1 WPW10419333 (Stator) and 1 WPW10178988 (Sensor) and 2 WP8557836 (Plate)s and 1 280146 (Rotor), rqstng P&A on 1 W10118182 (Basket), ordrng 1 W10193886 (Tub) and 1 W10076270 (Bolt) and 1 W11252784 (Washplate), rqstng P&A on 1 W10076270 (Screw), ordrng 6 WP8533953 (Screw)s and 1 W10820048 (Sus rods)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/26/2025

Unit has sump motor failure. Unit drops about 3-4 inches to his sub floor from kitchen tiles. Attempted to remove unit for rear but unable to remove due to unit sitting on sub floor. Took pics. Granite countertop prevents unit from being moved up and plastic that hood leveling legs doesnt even make it past the tile so even if feet were removed unit still wouldnt be able to be removed. Advised customer to contact us once unit is accessible.; ordrng 1 W11416362 (Sump assembly.)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/26/2025

"Returned to install new filter housing. Installed part, flushed water through dispenser, no leaks. Verified proper operation. Customer paid on previous ticket. No fees due today."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Plainville, Connecticut 06062

Andre

Job Details: 06/26/2025

"Ck unit upon arrival and customer has received all 3 doors, remove and install all 3 refrigerator door inform customer he would need to get another service ticket for gasket and broken bin replacement door installation is complete and unit operating to manufacturers specs"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Bristol, Connecticut 06010

Andre

Job Details: 06/26/2025

Ck unit upon arrival check error code and found no error code in system. Unit was showing to move selector knob to a cycle. When arrive selector knob was between normal and heavy duty option inform and instruct elderly customer and answer all concern customer had found no mechanical issue with unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 06/26/2025

Complaint dishwasher will not operate or press start just hums. I replaced wash motor assembly. Also found over surging condition. Water still remaining in overflow container. No further issues found cleared all error codes.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Grafton, Massachusetts 01519

Lee

Job Details: 06/26/2025

"Customer states still leakingFound spray arm cracked, spraying at bottom of door; ordrng 1 W10837249 (spray arm lower)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/26/2025

"Checked and found that burner ignites as normal initially. Customer says when burner is used then turned off, if she needs to turn it back on in a few minutes it will not relight. Called tech line spoke to Lakie SR# 7741864627. Reviewed prior work. He said it is possible that after burner head and cap get hot it could be warping or deforming slightly preventing proper gas flow. Ordering burner and cap. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10256028 (Burner head) and 1 W11244067 (Cap)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300EBS00

Near Clover, South Carolina 29710

Mitch H.

Job Details: 06/26/2025

Checked and tested. Found control no responding to all inputs and damper not closing. Ordering control and damper. Checked part availability and scheduled return for 7/3 AM ; ordrng 1 WPW10746274 (Control) and 1 WPW10594329 (Damper)

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF26J7500SR/AA. 04

Near Norfolk, Massachusetts 02056

Aimee Z.

Job Details: 06/26/2025

Found fan not working and the back panel is frozen.Needs new tower and bi metal; ordrng 1 DA97-12608B (Back panel) and 1 DA47-00243K (Bi metal)

We serviced a

LG WASHER

Model WM8100HVA

Near Somers, Connecticut 06071

Gary V.

Job Details: 06/26/2025

"Installed new drain pump and cycled, tested fine now."

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7530RZ00

Near Fort Mill, South Carolina 29707

Clinton

Job Details: 06/26/2025

Tech sheet w11689499. Page 7 ir sensor break down in part page 8 is where techline said you can see the part but it doesnt have a part numbertech-line on the phone with them for an hour was told I need to replace a IR sensor. tech-line can not find the part in there data base. I was instructed to notice my parts department of the part in there need to locate it. ; ordrng 1 W11707574 (IR SENSOR)

We serviced a

LG REFRIGERATOR

Model n/a

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 06/26/2025

Installed new fan complete in fridge fan tarted right upAdvised load food 24 hours

We serviced a

GE DRYER

Model DPSE810EG5WT

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 06/26/2025

"Felt was the snide tub from lower bear , the assy was stuck to the drum and worn/cracked in places, upper bearing green slide was gone and had worn into bearing. Quoted for upper and lower bearing assy, denied."

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 06/26/2025

"Complaint of not spinning, goes through sensing and then ends cycle.F1e2, f7e4 errors in history. Not engaging, motor drive fault. Ran diagnostic cycle, filled drained and agitated fine, when going into spin would only turn slowly and then attempt to re-engage , did that several times.Found slider has separated, not allowing unit to fully engage, tested with new slider and completed diagnostic cycle properly.Repair accepted, collected by n full via cc; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 06/26/2025

"Replaced hinge plates with damage to left side, closing properly, ran unit and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHB00

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 06/26/2025

"Unit is not making ice, has heard calling for water, found fill line is clogged, steamed clear (was frozen at top of icemaker section) and installed new filter for cs."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 06/26/2025

"Replaced u/I, main control and door lock. Ran diagnostic test cycle and completed all tests fine."

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 06/26/2025

"Inspected and found rollers worn out, replaced with new rollers and cycled, tested fine.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Vernon, Connecticut 06066

Gary V.

Job Details: 06/26/2025

"Inspected and found unit faulting on pressure system, replaced main acu and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 06/26/2025

"Inspected and found kink in drain hose elbow causing poor drain, adjusted and tightened, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM12

Near Vernon, Connecticut 06066

Gary V.

Job Details: 06/26/2025

"Inspected and found air return blocked with grocery baggie causing poor cooling in ff compartment, cleared baggie and getting good air flow now. All other functions test fine. Please allow 48 hours for temps to regulate."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE334GPS0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 06/26/2025

"Inspected and found dispenser broken, replaced with new dispenser and cycle tested fine; used 1 W10861000 (DISPENSER) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Willington, Connecticut 06279

Gary V.

Job Details: 06/26/2025

"Inspected and found multiple problems, when filling on tap cold unit is filling with warm water, drive motor is overheating by the end of the cycle and wont spin, drain pump is struggling to drain. Will order parts and return to repair.; ordrng 1 W11626074 (Main acu) and 1 W11513255 (Inlet valve) and 1 W11399437 (Drain pump) and 1 W11283592 (Drive motor)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHV05

Near Tolland, Connecticut 06084

Gary V.

Job Details: 06/26/2025

"Techline sr#7741865258. Inspected and found freezing on top shelf in fresh food compartment , average temps everywhere else, Techline advised replacing air damper. Will order and return.; ordrng 1 WPW10479155 (Air damper) and 1 212643 (Perma gum)"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 06/26/2025

Complaint that the dryer is not turning on. Found bad outlet and cord. Customer will call their electrician to service it. Dryer did run and heating properly. Unit still under warranty til 06/28/25. Pics of the purchase receipt in the ticket. No issues found with the unit.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 06/26/2025

"Replaced board and unit running normal. Ran calibration, diagnostic and a quick cycle to verify water level. Unit running good."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model LMXS28626D

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/26/2025

Upon arrival the sealed lines was setup and cleared from the R600a and found the system completely discharged proof that the refrigerator had a leak. Setup nitrogen to 250psi for leak check. After 45min found gauge reading dropped to 170psi signs of a small leak. No leaks detected in the condenser nor evaporator sides. No leaks on the connections on the compressor. Did find leak on the left wall. Customer was able to notice sound of the leak in the same place. Unit cannot be serviced due to leakage in the right internal wall. Mentioned to the customer the issue and customer is aware.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF507HPS03

Near Ellington, Connecticut 06029

Gary V.

Job Details: 06/26/2025

"Installed heater and ice maker, cycled and filled with water. Please allow 24 hours for ice production."

We serviced a

MAYTAG WASHER TL

Model MVW6230RHW3

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 06/26/2025

"Unit not draining. Put in component testing and pump not running, started when moving wire harness, internal break in harness. Quoted for harness/labor. Accepted. Replaced harness and ran diagnostic cycle test fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/26/2025

Installed parts leds and damper control tested all ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Milford, Massachusetts 01757

Lee

Job Details: 06/26/2025

Installed part tested okay

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPVODS

Near Northbridge, Massachusetts 01588

Lee

Job Details: 06/26/2025

"Customer states unit does not drainConfirmed issue, found drain pump seized, replaced, tested okay"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Charlotte, North Carolina 28277

Caleb

Job Details: 06/26/2025

"On arrival found ice was just a shell with no water frozen in the center. Ice was getting stuck in door of ice maker box. Found moisture on the middle door and freezer door. Also found ice forming on the top left hand side of the freezer section. Temps checked fine in not freezer and fridge section. Ice maker has no errors and fills and cycles fine. Contacted Techline to document considering the multiple attempts at repairing the problem. While speaking to techline and evaluating the ice box I had found a pea sized chunk of insulation that had formed between the ice box and the inside cabinet of the fresh food section. Removed insulation and used perma gum to repair indented foam gasket on icebox. Documented with Techline the moisture, ice, and hole found in gasket on middle door. After informing Techline of my findings and filling the the dent in the foam with permagum was advised that the gaskets on the icebox would need to be replaced. If call back order 1 WPW10320706. And 1 WPW10280988 and 1 WPW10392172"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Bristol, Connecticut 06010

Andre

Job Details: 06/26/2025

Ck unit upon arrival and found freezer evaporator frozen over defrost and ran diagnostic and found 120VAC leaving control replace evaporator thermistor and heater is now coming on unit is now operating to manufacturers specs ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PBS00

Near Burlington, Connecticut 06013

Andre

Job Details: 06/26/2025

Ck unit upon arrival and remove and install upper oven outer door. After install door has the same look no difference. Inform customer from previous installing that tech support stated that there will be some imperfections. 3rd being install and door still sits the same.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Litchfield, Connecticut 06759

Andre

Job Details: 06/26/2025

Sr#7741886214Per tech support the Average temperature Past 6 hrs in the refrigerator section is 37 and the average for the past 6 hrs in the freezer is 2 degrees. Upon arrival temperature was 13 degrees I did inform tech support that temperature reading Im getting is air temperature and not product temperature or liquid temperature. Inform TechLine of high side and low side reading low side is averaging around -5 in a vacuum and +120 on the high side which perfect reading. Also TechLine inform me to inform customer to food products to both refrigerator and freezer compartment. Lack of food products could be the result of floating temperature due to no load and no heat for system to remove. Provide customer with Sr# for whirlpool if she has any concern

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Charlotte, North Carolina 28210

Clinton

Job Details: 06/26/2025

Unit has a Freon leak in the unit temps fluctuating still freezing things barley temps are 13 degrees a time of service ordered both evaporators request 2 x time frame . ; ordrng 1 WPW10608485 (Evap) and 1 W11116006 (Evap)

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model FFTR1814WB2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 06/26/2025

Installed new fan motor and blade checked air flow and unit is now blowing air into fridge section and all operations are working to specs

We serviced a

KITCHENAID M/W OTR

Model KMHS120KPS0

Near York, South Carolina 29745

Mitch H.

Job Details: 06/26/2025

"Checked and tested, confirmed microwave not heating. Disassembled, checked and found microwave thermostat open. Ordering thermostat. Advised customer that office will call to schedule when part arrives l Will replace all parts on return visit.; ordrng 1 W10598693 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF706ESS05

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 06/26/2025

"Tested fridge due to unit would cool perfect both sections then randomly shut down no lights inside or running customer would have to unplug unit then plug back in and it would start cooling and working again. Tested voltage at main cntrl and found 120v present wile running, ran a diagnostics and checked for errors finding no codes ran unit thew all test and could not find any issue at the time of being there, will order new main control and power supply to fix issues with shutting down. Parts tentative p/a ; ordrng 1 WPW10624574 (Power supply) and 1 WPW10675033 (Cntrl) and 1 W11577100 (Interface)"

We serviced a

LG DISHWASHER

Model LDT7808BD

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/26/2025

Replaced all parts and unit running normal. Door panel and touch was replaced. No leaks detected.

We serviced a

MAYTAG WASHER FL

Model MHW3505FW0

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 06/26/2025

"Tested washer and found unit locked and stuck in a drain cycle not canceling out, unlocked door and checked drain for clogging found drain clear. Ran unit threw a dish its test and found drain pump weak not pumping enough water to unlock unit and satisfy pressure sensor. Replaced pump and unit is now draining out and sinning to specs ; used 1 WPW10605427 (DRAIN PUMP) from stock"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Worcester, Massachusetts 01609

Lee

Job Details: 06/25/2025

"Customer states unit is always running, confirmed issue and found it is the filter fan customer is hearing and showed customer how to turn it off. Left parts with customer."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 06/25/2025

"Customer complained unit running and heating, but not drying . upon arrival found exhaust was smashed and full of lint for customer to replace exhaust line re-unit without dryer vent verified proper operation. Inform customer if call is returned for same issue and dryer is not the issue she will be charged trip fee."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Granby, Connecticut 06060

Mike K.

Job Details: 06/25/2025

"Unit not cooling either section, found evap cover frosted over and evap clogged with frost, steamed clear. Fan motor is working. Doors sealing fine. Ordering heater assy and thermistor.Office to contact cs when parts come in to schedule return ; ordrng 1 W11650660 (Heater assy) and 1 WPW10384183 (Thernistor) and 1 WPW10558424 (Ice container)"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 06/25/2025

Complaint that the dryer wont stop running. Found unit running nonstop. Adjusted connections on the board and unit working normal now. Mentioned to the customer that control board is working erratic. Quoted for parts and labor. Customer is ok to se it as it is for now. Collected for minor repairs.

We serviced a

AMANA REFRIGERATOR BO

Model ABB222ZDEQ

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/25/2025

"Inspected and found evaporator packed with frost and ice, ohmed heater and found open, also attempted auto defrost from control and no longer sending voltage for defrost, defrost terminator ohmed closed, quoted for repair and she will call if wants to proceed with repairs."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/25/2025

"Inspected and found debris landed on the heater and melted, cleaned off debris and cycled through diagnostics. All functions test fine now.; dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/25/2025

"Inspected and found when washer is draining water is backing up out of standpipe, and advised customer about plumbing issue. All other functions test fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/25/2025

"Inspected and found pressure system fault, replaced main control and ran diagnostics test and tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFXS25RYMS4

Near Windsor, Connecticut 06095

Gary V.

Job Details: 06/25/2025

"Arrived and no answer at door or phone, office verified.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ00

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 06/25/2025

"Installed new hmi per Techline request and cycled back on, please allow 24-48 hours for temps to stabilize. On going problem, still in warranty."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 06/25/2025

"Unit is under 1yr wp warranty per service bench. Unit got real hot and then stopped working. Verified 240vac at terminal. Found open thermal fuse, replaced and ran unit in timed dry, heater is cycling on/off and unit tumbling. Air flow is good. Working properly at this time; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SAMSUNG WASHER FL

Model WF45B6300AC

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 06/25/2025

"Cs says the unit has not been used, bought it at beginning of building home. Can start a cycle but nothing happens on any cycle.unit has damage to right front, u/i panel wont secure to front panel on right side. When cycle is started can hear control board clicking, door not locking. Shipping bolts are still in unit, removed they had been bent. Removed rear cover and can see that the drain pump has broken in half. Leftand right side panels also damaged an rear panel bent from shipping bolts stress.Quoted for drain pump, door lock and control and cannot test unit for other functions. dont see any wire damage, would have to take unit fully apart to check everything, looks like it had a rough delivery. Had spoke to cs at beginning of call, she said to have her parents call her if I needed to contact her again. Not answering for me to collect service call or to give estimate.; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 06/25/2025

Replaced all parts and added the dryer repair kit. TS# 4392067 added to the service. Unit running normal.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/25/2025

Installed parts gear case wash plate agitator cap and slider tested all ok ; used 1 W10734521 (SLIDER) from stock

Contact Us Today

About Us