Service History 75 - Advantage Appliance Repair

We serviced a

LG RANGE

Model LREL6323S/01

Near Plainfield, CT 06374

Amanda R.

Job Details: 09/10/2024

The front left burner not working all others burners ok ; rqstng P&A on 1 Mee62385201 (Burner) and 1 Ebf62174907 (Switch)

We serviced a

AMANA RANGE

Model AGR5630BDW1

Near Sterling, CT 06377

Amanda R.

Job Details: 09/10/2024

Bake and broil not sparking shut off on valve in on position checked voltage coming out off spark module no voltage quoted for control

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Plainfield, CT 06354

Amanda R.

Job Details: 09/10/2024

It cooled normally for about a week and a half then lost complete cooling replaced low side reading -20 nitrogen tested with 250psi no leaks repalced filter dryer ; used 1 R600A (R600A 14.8 OZ) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Agawam, MA 01001

Mike K.

Job Details: 09/10/2024

Replaced module and verified operating properly

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near West Springfield, MA 01089

Mike K.

Job Details: 09/10/2024

"They had vent cleared and still taking longer to drive then it used to, unit is tumbling, heating and with good airflow to the vent box installed on vent line, they clean it regularly.. running cycle on arrival. Extended tumble, cottons (regular temp) and cottons sensor dry.. unit functioning fine. With decent flow still removed lower vent and that was not cleaned banged out and had substantial amount of lint. Unit is functioning properly so may have been enough to reduce flow below usual efficiency. Suggest with use to clean/replace once a year. lolWas a bit of lint behind/ under unit, not all from cleaning vet, swept up. No additional charge."

We serviced a

MAYTAG DRYER

Model MEDB835DW2

Near Lancaster, SC 29720

Jonathan J.

Job Details: 09/10/2024

Complaint dryer making loud squealing noise during operation. I found complaint true I found idler pulley was locked up causing complaint. I replaced idlers and rollers tested operations not issues found or abnormal noises heard dryer is heating perfectly fine as of right now.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X16DW09

Near Kershaw, SC 29067

Jonathan J.

Job Details: 09/10/2024

I replaced power cord test operations unit unit is actively cooling and producing a frost pattern upon departure. No additional issues heard or found at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mooresville, NC 28117

Jenn F.

Job Details: 09/10/2024

Complaint lights issues in the fridge. Found all top LEDs and the freezer LED barely on. Replaced all LEDs tested ok. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED

We serviced a

GE REFRIGERATOR

Model GFE28GYNIFS

Near Foxborough, MA 02035

Aimee Z.

Job Details: 09/10/2024

Found needs 2 light s fridge 2 freezer; rqstng P&A on 4 WR55X25754 (Led)s

We serviced a

LG DRYER

Model DLE7300VE

Near Killingly, CT 06239

Amanda R.

Job Details: 09/10/2024

Replaced control and thermal fuse checked venting outside flaps stiff to open manually opened and showed customer started normal cycle without energy sAver completed normally

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRW02

Near Brooklyn, CT 06234

Amanda R.

Job Details: 09/10/2024

Both freezer and ff door gaskets ripped needs both white door gaskets replaced valve ; rqstng P&A on 1 WPW10443311 (Gasket) and 1 WPW10443309 (Ff gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Canterbury, CT 06331

Amanda R.

Job Details: 09/10/2024

When calling to give eta customer canceled appt

We serviced a

GE REFRIGERATOR

Model PYE22KSKLSS

Near Denver, NC 28037

Ryan S.

Job Details: 09/10/2024

Customer complaining refrigerator not cooling as needed. Found refrigerator fan not working quoted for repair collect via credit card. Scheduled return call for Friday 12 to 4.; ordrng 1 WR60X35205 (Fan)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Stanley, NC 28164

Ryan S.

Job Details: 09/10/2024

Returned to install parts ordered. Installed new thermostat as ran unit . No burn smell and unit working as designed. Verified proper operation.

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model KMHS120KPS01

Near Denver, NC 28037

Ryan S.

Job Details: 09/10/2024

Returned to install controlBoard. Verified light working now.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Denver, NC 28037

Ryan S.

Job Details: 09/10/2024

Customer complaint unit not working icemaker not making ice in door icemaker door icemaker test test timed out replaced icemaker from pre-truck stock now passing try to fill with test 97 valves cuts on for one second and no water is dispensed. Checked waterline at top of door. Waterline is not frozen over inside of door and no water coming to door ordering valve schedule. Return call for Friday.; ordrng 1 W11567408 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near York, SC 29745

Mitch H.

Job Details: 09/10/2024

"Tested washer and found unit would spin but not agitate. Entered diagnostics, no stored error codes. Ran manual test for agitate, can hear actuator buzzing but not shifting. Checked under washer found significant amount of oil on pulley, belt and other components. Replaced actuator from t/s in an attempt to make washer useable until return visit. Still would not shift. Will need gear case and related parts. Requesting P&A for gear case, cam, and belt, agitator and extra time. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WPW10006384 (Belt) and 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 WP3951744 (Agitator) and 1 2Xtime (2X time), used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near York, SC 29745

Mitch H.

Job Details: 09/10/2024

"Checked and tested oven door. Found door not closing properly. Removed door, checked and found left side hinge bent. Ordering both door hinges.; ordrng 1 WPW10299225 (Hinge) and 1 WPW10299227 (Hinge)"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near South Windsor, CT 06074

Gary V.

Job Details: 09/10/2024

"Techline Sr7739494330, Inspected and found oven vent in front of unit under control panel is venting tremendous moisture while baking, getting control panel wet and also dripping on floor, took pics, called techline and explained problem again, they advised covering food while baking. No service can be done to this unit to solve this."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Windsor, CT 06095

Gary V.

Job Details: 09/10/2024

"Installed main acu, ui panel and rotor and stator, cycled thru and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Windsor, CT 06095

Gary V.

Job Details: 09/10/2024

Installed new freezer door and tested fine.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5057LW0

Near Farmington, CT 06032

Chuck M.

Job Details: 09/10/2024

"Customer complaint is that washer made a screeching noise as if the belt needed to be tightened. Ran automatic test cycle and no noise found. Inspected gear case,belt and cam. No problem found. Tested washer with small load on Quick Wash. Customer stated the noise is a quick screech that can be heard upstairs usually going into spin. Replaced belt. ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTV80

Near Salisbury, NC 28147

Jenn F.

Job Details: 09/10/2024

"Complaint the dishwasher will run but not clean the dishes. Ran diagnostic, no stored error codes. Found the chopper not engaging. Secured the chopper. Ran diagnostics, tested ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Salisbury, NC 28146

Jenn F.

Job Details: 09/10/2024

"Complaint ice maker will not cycle. Found power to the ice maker, motor not turning. Replaced the ice maker. Cycled. Tested okay. Customer to discard the first few batches of ice and then allow 24-48 hours for normal operations/full bin; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Gold Hill, NC 28071

Jenn F.

Job Details: 09/10/2024

"Complaint makes a thumping noise randomly throughout all cycles. Customer has a recording but the recording is more vibration noise then thumping. Ran dryer with a load of clothes. Secured motor. Replaced the idler, rollers and belt. Tested ok. Advised customer about normal operation noises. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF3

Near Waterbury, CT 06705

Jimmy R.

Job Details: 09/10/2024

"Tested unit and found fridge section cool and freezer cold but not moving any air, checked evap fan motor and found 120v going to fan but fan not coming on. Tried to jump start motor but still no operation will have to order new fan motor. Parts tentative p/a ; ordrng 1 5304530651 (Evap fan motor), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Waterbury, CT 06705

Jimmy R.

Job Details: 09/10/2024

"Installed new dispenser and ran washer threw a filling and drain cycle found no leaking and unit washing to specs, ran diagnostics and all functions are working to factory specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Cheshire, CT 06410

Jimmy R.

Job Details: 09/10/2024

Checked over unit and found left fridge door not closing or opening properly found mullion strip upper hinge broken causing it to stay open no not close. Unit will need new mullion will order part was out of stock advised once in we would call for return visit ; ordrng 1 W11455378 (Mullion)

We serviced a

KENMORE WASHER

Model 40272900

Near Northampton, MA 01060

Mike K.

Job Details: 09/10/2024

"Water in drain pan. Stacked unit, no holes found leak n boot, took off sprayed by and checked internally and no leak found there. Was able this slide unit enough to remove back cover.. ran normal cycle. Went through fill and into agitate, let run for several minutes. No leak found other then a couple drops from hot supply line connection. Some signs of past leaking (stains/ water mark)out front by door, likely from the unclean door glass, but not leaking in testing. Ran quick wash, all functions tested and unit not leaking . No active leaks found."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR

Near Northampton, MA 01062

Mike K.

Job Details: 09/10/2024

"Unit is leaking in rf section gathering under deli tray. Forming ice sheet. Back wall was wet and water stains on lower left corner of evap cover. Pulled unit out and drains are clear. Quoted for clearing ice/drain.Pulled everything out and removed cover, drain only had a little ice on it and was not clogged, steamed and ran water down it and verified reaching drain pan.Has a lower filter assy, icemaker not, no water dispenser on unit. Could not advance icemaker, but pulled out filter assy and no water or stains under or on assy. Cleared out ice sheets and water under deli pan. Cs to monitor if leaks occur again."

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Northampton, MA 01062

Mike K.

Job Details: 09/10/2024

6602-001655; ordrng 1 DC93-00634A (Idler) and 1 Lb1655 (Belt)

We serviced a

WHIRLOOL RANGE

Model WFE320M0JB3

Near Westfield, MA 01085

Mike K.

Job Details: 09/10/2024

"Light, cook time and delay start buttons not responding. Live roaches on control. Explained we will not repair."

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABBP

Near Southwick, MA 01077

Mike K.

Job Details: 09/10/2024

"Removed old evap cover and steamed clear ice build up. Replaced evap cover and verified fan operation. There is a second thermistor in n evap, though couldnt be found on parts list. If reoccurs would unite for second thermistor."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYN5FS

Near New Hartford, CT 06057

Ruben C.

Job Details: 09/10/2024

Replaced panel tested operation normal ran cycle normal wash Im normally

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Canton, CT 06019

Ruben C.

Job Details: 09/10/2024

Replaced control had to replaced valve aswell valve was sticking intermitently replaced Vals and control tested operation normal ran diagnostics normal and put unit in normal cycle tested normal; used 1 W11220230 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Farmington, CT 06085

Ruben C.

Job Details: 09/10/2024

Checked unit no error codes in memory ran diagnostics component test could not duplicate noise ran thru diagnostics and ran a spin with cloths no noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV10

Near Bristol, CT 06010

Ruben C.

Job Details: 09/10/2024

Replaced glides and gasket had not notice on last trip that liner on bottom of freezer door is pulling away cust is refusing door being ordered going back to dealer; ordrng 1 W10919637 (Door freezer)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near East Windsor, CT 06016

Gary V.

Job Details: 09/10/2024

"Inspected and found main acu not sending voltage for spin at end of cycle, needs main acu, will submit estimate and call.; rqstng P&A on 1 W11201274 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Enfield, CT 06082

Gary V.

Job Details: 09/10/2024

"Installed motor and control, also found unit would not calibrate, replaced actuator and then auto test, tested fine now.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE , used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Meriden, CT 06450

Jimmy R.

Job Details: 09/10/2024

"Ran washer and found unit would not start a cycle unit would sit at sensing never moving, ran diagnostics and found error f8e1 long drain. Cycled on drain ohms and found no power to pump, checked wires to pump and found both blue and black broken off at harness. Spliced in two connectors and secured wires in place ran a calibration on cntrl and wash cycles, unit is now washing and draining normally all functions working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Southington, CT 06479

Jimmy R.

Job Details: 09/10/2024

"Ran dryer and found when tumbling unit would start to vibrate and shake super loud, removed top and front checking rollers and idler finding all ok checked drum and it ok. Removed vent housing and found ball of lint stuck in blower housing causing off balance and the noise. Removed lint and unit is now running properly and working to specs"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lincolnton, NC 28092

Ryan S.

Job Details: 09/10/2024

"Returned to install new control and UI and pumo. Started unit and unit still giving issues. Found capacitor had shorted system, lid lock was also damaged. Replaced lid lock and cap from ts. Ran quick wash , unit starts filled and stated washing. Canceled cycled and unit drained. Unit now working as designed. Verified proper operation ; used 1 W11670519 (LATCH), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SG/AA

Near Cherryville, NC 28021

Ryan S.

Job Details: 09/10/2024

Returned to install control board installed board. Verified proper operation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Farmington, CT 06032

Chuck M.

Job Details: 09/10/2024

Customer complaint is that refrigerator lights flash on and off in 3 second intervals and unit is not cooling. Confirmed and found unity attempts to run but clicks off every 3seconds. Found issue on control board at P9 connector. Removed P9 connector and lights are remaining on and unit is running. Left P9 connector disconnected and informed. Ordered control and evaporator fan motor. ; ordrng 1 W11578030 (Evaporator Fan Motor) and 1 W11224256 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Gastonia, NC 28052

Ryan S.

Job Details: 09/10/2024

"Customer complained icemaker not dispensing ice. Upon checking model number model number was not correct in ticket when correcting model number unit had actual issue date of 6-27-24. Customer cannot find purchase receipt so used actual good date. found auger motor yoke was stripped and would not come off and would not spin to dispense ice ordering auger motor yoke, washer, and divider Scheduled return call for8-16-24am. ; ordrng 1 WP63052-2 (Yoke) and 1 W11378860 (Washer) and 1 W11671282 (Auger motor) and 1 WPW10309864 (Divider)"

We serviced a

WHIRLPOOL DISHWASHER

Model wdp540hamz4

Near Rockwell, NC 28138

Jenn F.

Job Details: 09/10/2024

Unit was leaking when it started. No damage done to the home. Dishwasher was moved outside to the garage. Found the sump motor leaking. Replaced the sump assembly. Unable to test the unit due to in the garage. Customer will have to reinstall the dishwasher. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/10/2024

Checked and tested. Found left front electrode not sparking. Found no broken or pinched wires. Ordering igniter and module .; ordrng 1 W11675301 (Igniter) and 1 W11703692 (Spark module)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, NC 28278

Mitch H.

Job Details: 09/10/2024

"Disassembled washer. Removed and replaced gear case and wash plate. Reassembled, ran DLMS calibration, then diagnostics cycle. All functions and components operating properly and quietly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Bloomfield, CT 06002

Ruben C.

Job Details: 09/10/2024

Sr 7739877475 Unit would need following parts W11535094 water inlet valve W11409866 tub called techline techline says unit has to be repair cust refusing repair Costco logistics sent them email unit is being picked up; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, CT 06093

Gary V.

Job Details: 09/09/2024

"Inspector and found oil leaking out of the gearcase, quoted, and he will call."

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, CT 06078

Gary V.

Job Details: 09/09/2024

"Inspected and idler pulley, broken and replaced cycle tested fine?; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Granby, CT 06090

Gary V.

Job Details: 09/09/2024

"Concern was leak. Inspected and found customer replace the drain hose., cycled unit and didnt find any issues. No leaks or problems at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Farmington, CT 06085

Ruben C.

Job Details: 09/09/2024

Replaced control and damper tested operation normal informed cust not to put items too close to damper

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near New Britain, CT 06051

Ruben C.

Job Details: 09/09/2024

Checked unit found strike broken not locking replaced strike tested operation normal ran cycle normal; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cheshire, CT 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found leaking from drain pump replaced drain pump still leaking sump assy that was just installed on 9/4 is not holding drain pump tight enough ordering new sump pump assy; ordrng 1 W11613480 (Sump pump), used 1 W10876537 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Cheshire, CT 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found drain pump seized bearing are faulty binding tub could not get washplate off ordering tub gearcase washplate and drain pump; ordrng 1 W11396717 (Drain pump), rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11662156 (Tub ring) and 1 W10752187 (Screw) and 1 W11178224 (Basket) and 1 W10902814 (Washplate)"

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN3WW

Near Meriden, CT 06450

Ruben C.

Job Details: 09/09/2024

Checked unit found felt around back of drum tearing in one spot ordering drumk; rqstng P&A on 1 WE21X29724 (Drum)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Avon, CT 06001

Ruben C.

Job Details: 09/09/2024

Replaced control and touchpanel control tested operation normal ran diagnostics normal washing and draining normally

We serviced a

AMANA RANGE

Model AER6603SFW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 09/09/2024

Complaint door will not unlock. Displaying F5 E1 error F5e1 error code was found in fault. History as well. I cleared code found light will not turn off. Main control board has corrosion on it more than likely cause of issue ordering a light switch and an oven latch assembly for the rear as well. Was able to test bake element and broil element in diagnostic cycle elements are all working as well. unit has proper voltage. left oven turned off at breaker before departure. ; ordrng 1 W10627802 (Switch) and 1 W11536797 (Control) and 1 W10107820 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 09/09/2024

"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. All operations are functional and working properly performed a diagnostic cycle as well and you unit went through the diagnostic cycle and drained out properly."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Belmont, NC 28012

Ryan S.

Job Details: 09/09/2024

Return to install regulator and gas valve installed parts. All burners are doing issue now burning too high almost no gas comes out and then rushes out and then studies regulator has already been replaced. Tried to call Tech line Tech line service was down putting in for tomorrow so that I can call Techline.; O-emld tckt

We serviced a

WHIRLPOOL DISHWAHER

Model WDT710PAHZ1

Near Belmont, NC 28012

Ryan S.

Job Details: 09/09/2024

Customer complain unit would not drain upon arrival found drain line was clogged with tea leaves collected trip fee card

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Mount Holly, NC 28120

Ryan S.

Job Details: 09/09/2024

Customer complaint unit with drain found long drain error found harness to drain pump broken replaced harness from truck stock ran service mode all functions working including drain. Started quick wash cycle verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Dallas, NC 28034

Ryan S.

Job Details: 09/09/2024

Returned to install new pump and control. Installed parts. Ran unit to fill and wash. Canceled cycle and init drained. Verified proper operation.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Denver, NC 28037

Ryan S.

Job Details: 09/09/2024

"Installed new fan , all speeds now working. Verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Denver, NC 28037

Ryan S.

Job Details: 09/09/2024

"Customer complained unit kept igniting when lit. Upon arrival said it had stoped and was working. Tried all burners on low and no issues. Checked all switches for sticking , no issues. Verified proper ground. Verified proper operation, left part w customer."

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW1

Near Simsbury, CT 06092

Ruben C.

Job Details: 09/09/2024

Checked unit found valve is noisy as it calls for water gave cust estimate for valve if cust calls back for repair unit will have to be pulled out of shows stall and make sure water valve close they are older valves took pics

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Lancaster, SC 29720

Jonathan J.

Job Details: 09/09/2024

Complaint refrigerators leaking all over the floor in the freezer section from icemaker area. I found complaint true. I found issue caused by poor install of icemaker. I found someone had dug out insulation inside of freezer section for fill tube to go through and stripped out screws of the back wall or fill tube for icemaker attaches Leading to a huge gap for leading to freezing up as well. I applied perm to back wall so that it would seal up air gap I also adjusted tube so it would actually go into icemaker instead of onto floor when icemaker with cycle icemaker was only getting enough water to fill one cube. No issues no other issues found. I tested tube by cycling icemaker no more leaking occurring at this

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kershaw, SC 29067

Jonathan J.

Job Details: 09/09/2024

Complaint washing machine making loud grinding noise I found cam has a pulley has a lot of up-and-down play gearcase dropping out is the cause of the issue unit unit will need a gear a pulley and a wash plate. No further issues found with washing machine at this time. Everything else is working fine..; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11510461 (Washplate)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chicopee, MA 01020

Mike K.

Job Details: 09/09/2024

"Unit was unplugged on arrival. Plugged in and unit went into manual drain. Allowed to finish.Complaint of intermittent filling, intermittent starting not locking/unlocking. Does into drain when going back not diagnostic, still ran calibration cycle even though starting to drain before selected.F1e1, F8e1, F3e1Main control fault, not filling, pressure system fault. Checked lower assy and gear case is also leaking.. Would need a new control and gear case assy. Denied repair. Collected for service call only"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near East Windsor, CT 06016

Gary V.

Job Details: 09/09/2024

Installed parts listed and cycled back on and unit started cooling please allow 24 to 48 hours for temperatures to regulate.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Ellington, CT 06029

Gary V.

Job Details: 09/09/2024

"Inspected and found ice maker intermittently overfilling when cycling causing leak down from of inside the fridge, replaced with new ice maker and filled, didnt detect any leaking, please allow 24 hours for ice production.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

JENN-AIR OVEN

Model JES1750ML1

Near Tolland, CT 06084

Gary V.

Job Details: 09/09/2024

"Inspected and found bake element terminal loose and touching ground, tightened and adjusted, tested fine."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBBC/AA03

Near Agawam, MA 01001

Mike K.

Job Details: 09/09/2024

"Evap is frosting up again. Explained to customer the repair is to replace the evap cover again, had been fully steamed clear with evap cover and sensor being replaced last visit. Will order parts again and repair.; ordrng 1 DA97-12608A (Evap cover) and 1 DA32-10104N (Sensor)"

We serviced a

GENERAL ELECTRIC RANGE

Model JB645DKWW

Near Agawam, MA 01001

Mike K.

Job Details: 09/09/2024

"Complaint of cook top cracking, took photos of line on rf burner. Pulled top up and removed burner, line not going through top, is a scratch not a crack, replacement not covered. Customer is satisfied with explanation it is not a crack and burner is usable."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Denver, NC 28037

Ryan S.

Job Details: 09/09/2024

Returned to install new gearcase and wash plate. Installed parts. Ran unit through diagnostic. Verified proper operation. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Hebron, CT 06231

Jeremy B.

Job Details: 09/09/2024

Washer not engaging wash. Found f7e4 found play in shaft of gear case slider sticking but magnet secure. Will order new gearcase clutch and slider. ; rqstng P&A on 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Newington, CT 06111

Chuck M.

Job Details: 09/09/2024

"Customer complaint is that ice maker freezing up, dispenser is glitching along with interior UI. Container broke due to frozen ice in ice room. Ordered control, auger assembly dispenser assembly and ice container and ice maker. P&A; ordrng 1 DA97-20156B (Ice Container), rqstng P&A on 1 DA94-04603A (Control Board), ordrng 1 DA97-15217B (Ice Maker), rqstng P&A on 1 DA97-12540G (Auger Assembly) and 1 DA97-17296A (Dispenser Chute Assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW2

Near West Hartford, CT 06110

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer made a loud noise. Inspected and found gear case leaking and bearings worn. Ordered gear case and wash plate. ; ordrng 1 W11393685 (Gear Case) and 1 W10752283 (washplate)

We serviced a

WHIRLPOOL MICROWAVE

Model JMC8130DDB

Near Middletown, CT 06457

Chuck M.

Job Details: 09/09/2024

Assisted tech with repair.

We serviced a

WHIRLPOOL DRYER

Model GEW9260PW0

Near Glastonbury, CT 06033

Chuck M.

Job Details: 09/09/2024

Customer complaint is that dryer had a burning smell and would not start. Inspected and found idler and rollers seized and belt broken. Replace repair kit and tested. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Manchester, CT 06040

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer would not drain. Then washer drained on its own. Customer started washer and lid locked and water started filling. Ran diagnostics and found error code F9e1 long drain. Attempted to run diagnostics but control is glitching. Attempted quick wash cycle and washer would not start. Ordered control. ; ordrng 1 W11626074 (Control)

We serviced a

KENMORE WASHER

Model ="796.41532210"

Near Hartford, CT 06105

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer is leaking from front. Inspected and found water leaking through bellow. Ordered bellow. ; ordrng 1 MDS47123602 (Bellow)

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Wethersfield, CT 06109

Chuck M.

Job Details: 09/09/2024

Customer complaint is that dryer is not drying. Checked voltage from supply and got L1 = 122.2V. L2=36V L1 to L2 = 81V. Electrical issue.

We serviced a

MAYTAG WASHER

Model mvwb865gw0

Near Iron Station, NC 28080

Ryan S.

Job Details: 09/09/2024

Customer complained of lots noise during spin and greese/oil on ground . Found oil leaking from gearcase. Ran unit and nouse was from gearcase have little to no oil in it causing loud noise during spin. Quoted repair. Customer denied repair. Collected trip fee via card.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Cherryville, NC 28021

Ryan S.

Job Details: 09/09/2024

Customer complained of broken lid. Confirmed complaint. Replaced lid from pre Id ts. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Hebron, CT 06248

Jeremy B.

Job Details: 09/09/2024

Cloths stick under agitator. Was able to remove. Will order new agitator. ; rqstng P&A on 1 W11550891 (Agitator)

We serviced a

GE OVEN

Model JT5500DF4BB

Near Enfield, CT 06082

Gary V.

Job Details: 09/09/2024

"Inspected and found f97 for cooling fan, quoted and he will call."

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Bloomfield, CT 06002

Ruben C.

Job Details: 09/09/2024

Techline is updating could not call; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1826LB4

Near Southwick, MA 01077

Mike K.

Job Details: 09/09/2024

"Has cleared clogged drain at rear of control last visit. Cs is getting water at lower left corner Under unit. Was there previously as well but water was coming into rf from freezer and out bottom of door. No water inside unit at this time, pulled evap cover and poured water down drain, flowed to drain pan with no issue. Inside compressor are of unit all was bone dry, even pan until water was poured down drain. No leak at hose, bottom edges of unit have previous repair at, but all dry, tilted unit and examined drain pan, no cracks, no leaks found. Cannot find source of current leak, but all areas in unit are dry, water is turned off and icemaker had been pulled from unit.No additional charge."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 09/09/2024

Customers complaint is randomly washer doesnt spin out the cloths. Ran diagnostics found no error codes. Ran diagnostics eat 12 and then high speed drain and spin all checks ok. Recommend customer wash like items together to ensure a balanced load. Cant duplicate any problems.

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM02

Near Hampden, MA 01036

Chris B.

Job Details: 09/09/2024

Replaced all parts and door sealing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near West Hartford, CT 06110

Chuck M.

Job Details: 09/09/2024

"Customer complaint is that water is leaking into FF section and freezing. Found ice buildup in freezer. Evaporator fan motor is not running. Ordered evaporator fan motor, evaporator cover, and control. ; rqstng P&A on 1 W11235950 (Evaporator cover back) and 1 W11369036 (Evaporator Motor) and 1 W11179121 (Evaporator Cover) and 1 W11446726 (UI)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Easthampton, MA 01027

Mike K.

Job Details: 09/09/2024

"Unit had been making a high pitched squeal which stopped, then had been intermittent for awhile. Evap fan blowing fine. Found drain pan full, pulled unit out and condenser fan was jammed, just blade against condenser and frame, no outside physical obstruction, put fan farther onto motor shaft and started to work, no noise but a bit of a wobble.Quoted for fan motor and blade.; ordrng 1 242018301 (Cond fan motor) and 1 241639502 (Condensor fan blade)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS25GYPFCFS

Near Attleboro, MA 02703

Aimee Z.

Job Details: 09/09/2024

Found the light in fridge out power to light Needs lends and ledCust also asked about moisture on back wall of fridge Checked for air leaks none and they took everything out of The fridge . Advised not to push all the way back and block air flow.; rqstng P&A on 1 WR55X26671 (Led) and 1 WR17X12871 (Lens)

We serviced a

GE WASHER

Model GUD27GESNOWW

Near Attleboro, MA 02703

Aimee Z.

Job Details: 09/09/2024

Ran through diagnostics spin and agitation test ran fine 4 mins eachPut 2 large towels in washer and agitated and spun fine on speed washRan full speed wash cycle with towel ran fine to agitation and spin.Advised customer to to cut back on load size overloading washer.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Norfolk, MA 02056

Aimee Z.

Job Details: 09/09/2024

"Stacked washer dryer Cust stated another company was there and broke the door latch ordered parts and never showed back up been 2 months, washer was apartPulled error codes F3e1. Pressure switchF9e1. Long drainF5e2. Door lockF8e3. Over flowHad to go through error codes couldnt run diagnostics broken latchAdvised customer ordering parts from error codes , couldnt run diagnostics.Can do repairs through the back; rqstng P&A on 1 WPW10605427 (Drain pump) and 1 WPW10443885 (Latch) and 1 WPW10448876 (Pressure swich) and 1 W11044558 (Pressure hose)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Easthampton, MA 01027

Mike K.

Job Details: 09/09/2024

"Unit is under 1yr wp warranty per service. Unit drains, fills and wash motor not running, verified voltage to motori. Do not have in truck stock. Scheduled for return ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW02

Near Enfield, CT 06082

Gary V.

Job Details: 09/09/2024

"Inspected and found broken wires coming through the door through the harness through the hinge, will submit estimate and customer will call when door arrives.; rqstng P&A on 1 LW11202404 (Door freezer white) and 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Bessemer City, NC 28016

Mitch H.

Job Details: 09/09/2024

"Removed ice maker assembly. Replaced ice maker. Reinstalled, tested and cycled ice maker. Completed cycle and valve activated and filled correctly. Operating properly."

Contact Us Today

About Us