We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
04/03/2026
Comaplint:buttons misfiring/malfunctioning.Doesnt stay on.Found keypad failure.Half way responsive to various commands.New switch membrane needed.; ordrng 1 W10840425 (Membrane)
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Charlotte, North Carolina 28227
Jacob
Job Details:
04/03/2026
Tech line case #23098656.Consulted tech line.Was advised to reorder both main control and console.; ordrng 1 W11627516 (Control encoder) and 1 W11789821 (Control unit)
We serviced a
SAMSUNG DRYER
Model DV220AEWXAA
Near Chicopee, Massachusetts 01020
Tito
Job Details:
04/03/2026
"Arrived I found belt broken, quoted, I installed new belt tested ok"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Ellington, Connecticut 06029
Gary V.
Job Details:
04/03/2026
"Installed new main control board and hose, cycled through diagnostics test, and test tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Somers, Connecticut 06071
Gary V.
Job Details:
04/03/2026
"Part didnt have invoice #. Inspected and found inlet valve cracked, replaced with new inlet valve and cycled tested fine.; used 1 W11434044 (VALVE-INLT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW4
Near Cranston, Rhode Island 02920
Lee
Job Details:
04/03/2026
"Customer states after installation on first use unit leaked flooded under cabinets and ruined floor, confirmed leak coming from drain tube, it appear the braided inlet water supply hose was rubbed against it during installation creating a small pinhole leak, also noticed the retainer for drain hose was not in place and found it behind the machine, spoke with Techline shared pictures and they agree with this diagnosis.23097349"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF5333PZ03
Near Chicopee, Massachusetts 01020
Tito
Job Details:
04/03/2026
"Arrived I installed new reservoir and insulation, tested ok water dispenser working properly."
We serviced a
WHIRLPOOL WALL OVEN
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/03/2026
Complaint microwave making loud buzzing noise during operation immediately starts. I found a noise as caused by the blower wheel on the microwave. Ordering motor assembly customer will be out of town. ; ordrng 1 W11344874 (Motor assembly)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/03/2026
"Complaint dryer is no longer getting hot at all turns itself on and off randomly. I found venting restriction. I also found open thermal cut out fuse that I replaced. I also found incoming voltage issue power cord at customers. House supply is sparking in the black box receptacle making zapping noises. Dryer is working as it should be heating perfectly fine no additional issues found with dryer at this time, customer must address additional issues with the dryer vent and power supply incoming.; used 1 279816 (THERMAL KIT) from stock"
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/03/2026
"Complaint microwave making a loud unusual noise. Every time microwave has started. I found blower wheel is broken, causing out of balance issues to occur with the fan motor assembly leading to customers unit will need a new fan motor to fix.; ordrng 1 W11613599 (Motor)"
We serviced a
MAYTAG DRYER
Model MGDP586KW0
Near Chicopee, Massachusetts 01020
Tito
Job Details:
04/03/2026
Customer RR 4/20 AM rescheduled ; schdld next appmnt for 4/20 MON AM
We serviced a
GE REFRIGERATOR FDB
Model CFE28TSHDSS
Near South Hadley, Massachusetts 01075
Tito
Job Details:
04/03/2026
"Arrived I installed new condenser fan tested ok, normal temperature."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/03/2026
Installed new control and encoder ran a calibration cycle then a wash cycle with clothes and found unit is now spinning out and completing the wash cycle
We serviced a
MAYTAG WASHER TL
Model MVW7232HC0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
04/03/2026
"Inspected and found f1e1, f2e2, f8e1, f2e1, main control fault, Ui panel fault, long fill fault, Ui panel not responding properly, will order control Ui and valve and call for return date.; ordrng 1 W11419171 (Control) and 1 W11165546 (Valve) and 1 W11793907 (Ui panel)"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Cranston, Rhode Island 02920
Lee
Job Details:
04/03/2026
"Customer states unit does not maintain temperatures Confirmed issue found temp sensor out of range, replaced tested unit found still does same thing, gets to temp but flame does not come back on. Need to order control; ordrng 1 WPW10348710 (cntrl-elec), used 1 WPW10181986 (SENSOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3036RB00
Near Foster, Rhode Island 02825
Lee
Job Details:
04/03/2026
"Customer states gaskets torn, confirmed issue replaced gasket tested okay"
We serviced a
MAYTAG WASHER TL
Model MTW7200RF1
Near Somerset, Massachusetts 02726
Dan
Job Details:
04/03/2026
"Case# 23103814, whirlpool tech support was able to give me the part# for the DMS sensor, it is not in the parts diagram. Found F6 E3 error, DMS not communicating with the ACU. The washer is functioning, agitates, drains and spins. The DMS sensor needs to be replaced. I checked harness connections, and looked for broken wires. Ordering DMS sensor.; ordrng 1 W11692787 (DMS Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PB03
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/03/2026
"Tested unit and found ice maker stopped producing ice, tried to cycle ice maker and it would not operate ice maker faulty. Replaced ice maker and ran test found ice maker now cycling and working normally. Advised customer unit will take 24 hrs to make ice and a few days to fill ice bin, set temps in unit and all operations are now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRV986FDEM00
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/03/2026
"Went through unit and found fridge section not cooling found freezer door not closing and ice building up on freezer section. Placed unit into a defrost and found thermistor shorted not allowing unit to defrost, removed cover and found ice built up on evaporator tested power when in a defrost and found cntrl not sending power to heater, found fridge door gasket ripped out on freezer door bottom allowing warm air into fridge and ice to build up. Unit would need new main cntrl, thermistor, freezer gasket, lower freezer door arm. Customer will replace unit with new"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ14
Near Charlotte, North Carolina 28215
Jacob
Job Details:
04/03/2026
Case 23100210.Trade care contacted for freezer door part # needed.Water line damaged during install/delivery.Leaks when dispensing water at bottom when water line enters door.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
04/03/2026
"Tested washer due to unit had been leaking water from under machine and found water coming from drain hose, found drain hose had been rubbing on concrete wearing a hole threw it then causing the leak. Cut out leaking area and reconnected ran a calibration cycle and a wash cycle checking drain and unit is now dry and operating to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW
Near Charlotte, North Carolina 28215
Jacob
Job Details:
04/03/2026
"Replaced main control and CAPACITOR.unit now functioning as designed,; used 1 W11395618 (Capacitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Scituate, Rhode Island 02857
Lee
Job Details:
04/03/2026
"Found mice droppings and nesting underneath unit see quick pics , explained to customer we would not be working on unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
04/03/2026
Checked and confirmed door making loud squeaking noise when opening. Pulled unit partially out. Adjusted spring tension. No difference. Ordering hinges. Checked part availability and scheduled return for 4/9 PM ; ordrng 1 W11612302 (Hinge) and 1 W11612303 (Hinge)
We serviced a
WHIRLPOOL WASHER TL
Model MVW7232HW0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
04/03/2026
Found shifter not shifting caused by leaking gear case we need to order parts scheduled for next Tuesday a.m. ; ordrng 1 W11449841 (Gear case) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10902814 (Agitator)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Rockland, Massachusetts 02370
Aimee
Job Details:
04/03/2026
The drain pump isnt running was plugged in. Also not covered by s code not in serial range .Explained would be 129.00Cust doesnt want service on washer.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Worcester, Massachusetts 01604
Glenn
Job Details:
04/03/2026
"Found drain pump cover broken causing the wires to break off the pump causing no drain. Replaced parts from truck stock tested all ok w11643701 Inv # 72772331 and drain pump INV 67893810; used 1 W11643701 (HARNESS LOWER), and 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACS
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
04/03/2026
"Inspected and found open bake element, measured 240v at element from clock, clock is working, will order and return.; ordrng 1 WPY04000066 (Bake element)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS07
Near Somers, Connecticut 06071
Gary V.
Job Details:
04/01/2026
"Inspected and found ice maker jammed mid cycle and not producing ice, and door gaskets torn, will order parts and call for return date.; ordrng 1 W11692144 (Ice maker) and 2 W10830162 (Door gasket)s"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF536RPS01
Near York, South Carolina 29745
Mitch H.
Job Details:
04/01/2026
Checked and confirmed front buildup around top left corner of door and cabinet. Found top of freezer door gasket had gap and not sealing. Used heat gun to form gasket and ensured proper contact and seal around full perimeter of door. Gasket now sealing properly.
We serviced a
WHIRLPOOL WASHER TL
Model WED4815EW1
Near McConnells, South Carolina 29726
Mitch H.
Job Details:
04/01/2026
"Checked and tested, found no unusual noises, only normal operating sounds. Inspected drum, rollers, motor and blower, all good with no issues. Ran dryer on timed cycle, checked temperatures. Dryer heating and cycling correctly. Dryer operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
04/01/2026
"Phone number on file is incorrect. Made a note of correct number. Arrived, customer had flushed filter correctly and dispenser operating properly. Customer was concerned about ice production. Checked and found ice maker operating properly. Explained to customer how this ice maker works and that ice bin will not fill to the level her the bin in her old refrigerator did. Explained that on this ice maker the bail arm travel is what dictates the ice level in bin. Unit operating as designed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
04/01/2026
"Upon returning checked error codes again , found pressure system error. Installed new suspension and control board. Ran quick wash cycle with three of the customers towels . Unit went through entire agitate to rinse. Showed customer unit working, informed customer to reference owners Manuel to use with hot water/ heavy stains Etc for each application . Verified proper operation."
We serviced a
WHIRLPOOL WASHER FL
Model MHW5630HC3
Near Agawam, Massachusetts 01001
Chris B.
Job Details:
04/01/2026
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER
Model NTW4516FW4
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
04/01/2026
Complaint that the washer wouldnt stop running. Found error code F3E1 pressure switch fault. Replaced control board and ran three diagnostic cycles and unit running normal. No error codes present.
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
04/01/2026
Complaint that the dryer is making a loud thumping sound. Found lint caught in the front seal and the back seal was bent inwards causing the drum to bump on every turn. Found a seal felt caught in the blower housing and removed object. Readjusted the drum felt and removed all debris and unit tumbling normal and no more noises.
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
04/01/2026
Complaint that the washer is making a loud grinding noise. Found seized gear case and heavy rodent activity. Customer will look into another unit. Collected trip fee. CC.
We serviced a
KENMORE RANGE
Model ="790.71102003"
Near Webster, Massachusetts 01570
Glenn
Job Details:
04/01/2026
Found open upper bake igniter. Installed igniter tested all ok inv# 72576418; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF220NCTASR/AA
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
04/01/2026
"Concern is no cool. Inspected and found corrosion on base of condenser and compressor running very hot. Unit needs sealed system work, quoted and she will possibly call Samsung to see if unit is under warranty."
We serviced a
WHIRLPOOL WASHER FL
Model WFW5720RW0
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
04/01/2026
"Inspected and found drain pump broken, replaced with new drain pump and cycled, tested fine."
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JF42NXFXDE02
Near Holland, Massachusetts 01521
Glenn
Job Details:
04/01/2026
Replaced freezer door seal had to soak it in hot water and steam it tested all OK per Tech Support. If the door seal doesnt resolve the issue you should replace the control board.
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Worcester, Massachusetts 01602
Glenn
Job Details:
04/01/2026
Replace control board ran diagnostic cycle all tested OK after diagnostic cycle. I made sure the washer would start and operate tested all OK
We serviced a
MAYTAG WASHER TL
Model NTW4519JW2
Near Worcester, Massachusetts 01604
Glenn
Job Details:
04/01/2026
"Customer complaint not washing properly, not filling properly ran diagnostic cycle and replaced control. calibrated washer tested all. OK instructed customer on proper soap usage 2 tablespoons and cut back on the beads. Washer is working as designed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Worcester, Massachusetts 01605
Glenn
Job Details:
04/01/2026
"Installed part tested dryer, dryer now works properly when the exhaust vent is disconnected. Instructed customer exhaust fan is too long. See photos cycles perfectly when the event is off."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Grafton, Massachusetts 01536
Glenn
Job Details:
04/01/2026
Found melted filter and had to raise the drain hose for proper drainage. Order part ; ordrng 1 W11568785 (Filter)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Grafton, Massachusetts 01560
Glenn
Job Details:
04/01/2026
Found rotor had loosened and fallen off stator. Reinstalled rotor with lock tight. Tested found worn out washer plate inner basket is tight order part ; ordrng 1 W10902814 (Wash plate)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
04/01/2026
"Installed new drain pump door vent and dispenser, cycled and tested fine"
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Coventry, Rhode Island 02816
Lee
Job Details:
04/01/2026
Customer needed to reschedule coming back Monday pm; schdld next appmnt for 4/6 MON PM
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Union, Connecticut 06076
Gary V.
Job Details:
04/01/2026
"Concern was not turning on. Inspected unit and cycled multiple times, did not detect any problems at this time. All functions working properly."
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Coventry, Rhode Island 02816
Lee
Job Details:
04/01/2026
"Customer states unit does not go past sense, confirmed found slider has failed, replaced slider tested okay.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW04
Near Johnston, Rhode Island 02919
Lee
Job Details:
04/01/2026
"Customer states temps warm in fresh food section, confirmed issue found evap fan motor is not running, replaced off truck stock tested okay ; used 1 WP2315539 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Providence, Rhode Island 02907
Lee
Job Details:
04/01/2026
"This ticket is a rework was here last week customer states not drying clothes, heat does come on but found poor venting, cleared blower housing and behind machine, noticed customers vent hose is broken, unit passes vent test after blower was cleared but recommend customer replace dryer vent."
We serviced a
KITCHENAID WASHER TL
Model CAE2745FQ3
Near Cranston, Rhode Island 02920
Lee
Job Details:
04/01/2026
"Customer states coin op not working, confirmed issue found a lot of screws loose on coin op, secured screws tested okay but found one of the led status lights on control were operating, unit starts fills washes and drains but no led, also found customers stand pipe is rusted and broken causing leak, showed customers handyman my findings; ordrng 1 W11777413 (Control)"
We serviced a
AMANA REFRIGERATOR FDB
Model JFFCC72EFS02
Near Warwick, Rhode Island 02888
Lee
Job Details:
04/01/2026
"Customer states top shelf of fresh food section to warm, some of food products up there reading at 45 degrees. No frost build up on evap and good airflow out of vents.Rc max temp over 6 hours 66, minimum 31, average 37,customer has olive jar directly blocking top air vent, olive jar is reading at 32 degrees, explained to customer to not block air vents.Techline 23071536"
We serviced a
MAYTAG WASHER TL
Model MTW5600RW0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
04/01/2026
"I replaced all previously ordered parts, tested operations no more loud, squealing noises during spin cycle."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
04/01/2026
Complaint Drain pump running all the time will not turn off can cancel and comes right back I found F1E1 F3E1 Pressure Sensor Error and Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxx- Stacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board per technical service bulletin performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged no pressure dome issues. No further issues found.
We serviced a
MAYTAG WASHER TL
Model MVW6230RHW4
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
04/01/2026
"Complaint no matter what is loaded into the washing machine unit continues to throw OB error at the beginning of the cycle. Even when run empty, I found complaint true on a normal regular wash cycle upon arrival I found unit needed to be updated. Updated washer performed and control board calibration. DLMS cycle. And a test cycle no additional issues found or issues heard at this time. No leaking of the gear case seem either. Had customer start a load unit now is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFC5236RZ00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
04/01/2026
I replaced Filter housing at assembly and tube tested operations no further issues found or reported and no water leak leaking
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ08
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
04/01/2026
Customer refused to pay diagnostics stating he paid whirlpool over 400 for us to come out today and it did go through his bank account customer stated he had compressor replaced less than 3 weeks ago by advanced who is refusing to come back out. Has not cooled properly for over 2 months.
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
04/01/2026
"Installed parts ran cycle, tested okay."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Uxbridge, Massachusetts 01569
Lee
Job Details:
04/01/2026
"Customer states unit leaked flooded basement, ran washer on max fill setting observed no leaks. Did notice it looks like stand pipe may have leaked at one point see quick pics, had customer run water upstairs while unit drained but could not repeat any issues, explained all my findings to customer."
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/01/2026
"Concern is not heating, cycled unit multiple times and boiled water, unit working properly at this time."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
04/01/2026
"Checked and found doors are level. Tightened handles, now secure. Customer does have an issue with left hand door not staying open. Per service pointer W11822975 for this issue ordering hinge kit. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11820067 (Hinge kit)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS8
Near Abington, Massachusetts 02351
Aimee
Job Details:
04/01/2026
Installed new IGNITOR and pre heated to 350Took oven reading found office 10 degree adjusted temp Between 325 to 345 Asked if Cust want 5 degree change said it was good .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Abington, Massachusetts 02351
Aimee
Job Details:
04/01/2026
Left message made mistake and part wasnt order. Ordering part will be in couple days scheduled for Friday; ordrng 1 W11116590 (Control)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FSS00
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
04/01/2026
Installed new evaporator cover and main cntrl tested unit and all fans are working evaporator is frosting up and u it is now shutting off and going into a defrost cycle. Advised to give unit 24 hrs so temps can regulate
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
04/01/2026
"Tested dryer and found unit would not power up tested voltage to unit and 120v present, went thew switches and found door switch faulty not ohming causing dryer to not start. Replaced door switch and unit is now running and heating to manufacture specs ; used 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/01/2026
"Returned to install ice bin , coupler and bracket. Ran to test. Verified proper operation."
We serviced a
WHIRLPOOL WASHER FL
Model WFW5605MW0
Near Pembroke, Massachusetts 02359
Aimee
Job Details:
04/01/2026
Installed dispenser old one was popping open And tested spin needs new shocks and not fully draining waste clean pad pump weak pump and high drain; ordrng 4 W11316766 (Shocks)s and 1 W11458345 (Drain pump)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Pembroke, Massachusetts 02359
Aimee
Job Details:
04/01/2026
F3e2 and drain pump running Installed control and ran diagnostics
We serviced a
JENN-AIR M/W OTR
Model JMC2430LL01
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
04/01/2026
F2 e1 and being Cust shut breaker off keeps beeping w error f2e1;stuck or shorted ui; ordrng 1 W11735112 (Ui)
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Duxbury, Massachusetts 02332
Aimee
Job Details:
04/01/2026
Wasnt getting enough water Cust had on hot water wash and the hot water wasnt open .Open up and tested complete
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
04/01/2026
Customer complained unit wont work on anything but timed dry. Handed me a part. The part was the moisture sensor. Say she found it in the drum. Found harness to moisture sensor broken also. Found moisture sensor no longer available. Informed customer unit is non repairable. Out office will inform the warranty company. And she should hear from them after that. Unit would also need drum rollers replaced. They were pre id but I marked them as use on return visit. ; rqstng P&A on 1 33001809 (Moisture sensor)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
04/01/2026
Customer complained icemaker not working. Found full tune was not in correct position and water wasnt entering ice maker. Adjusted fill tube and put new zip tie around fill tube. Ran test cycle. Verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/01/2026
"Checked unit and found tub had gotten stuck under rear cover of machine causing it to not spin and to jump, ran diagnostic and found error F0e5 off balance, ran a test cycle to check washing and found unit would wash but when spinning it would hop, suspension faulty. Replaced suspension and recalibrated unit ran a wash then a spin leveling machine and unit is now spinning and operating to specs"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/01/2026
"Installed new gearcase , wash plate and slider. Ram service diagnostic , unit now working as designed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/01/2026
Came to repair drain harness issue. Replaced main harness. Cleared errors. Verified proper operation.
We serviced a
GE DISHWASHER
Model CDT805P2N1S2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/01/2026
"Upon arrival customer wanted to change dishwasher door switch, they said they had GE send them one. The also started they couldnt get it out of the cabinet, I told her I would look at it but am not sure I could get it out. Found the unit was probably installed then the cabinet installed after , informed customer I can take the cabinet apart, they would have to remove it. Customer stated door pops open or wont stay closed. Informed customer if door isnt warped it may just be how tight unit is in cabinet, it could be the door lock but I would need unit pulled out to properly inspect. He said he would just lay trip fee, get it out and call back to schedule another call when its out."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/01/2026
"Tested unit and found both sections not cooling both sections hot and mullion hot to touch, ran diagnostic and cycled on compressor finding compressor buzzing super loud and kicking off on an overload. Tested compressor and found hot to touch drawing 25 amps and locked up causing the no cooling. Unit needs new compressor kit,couplers and extra time, parts tentative p/a ; rqstng P&A on 1 W11727250 (Compressor kit) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4850HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/01/2026
"Installed all new parts and recalibrated machine unit went thew properly, ran a wash then a spin cycle finding unit is now washing and all operations are working to manufacture specs"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
04/01/2026
"Ran dryer and found unit would heat but not dry properly, ran unit and checked venting finding vent crushed at outlet side causing poor air flow found venting super long making bends that cause poor drying and long dry times. Fixed venting and ran dryer with some clothes, let unit run for serval minutes and clothes already started to dry. All operations are now working to manufacture specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Monson, Massachusetts 01057
Chris B.
Job Details:
04/01/2026
Complaint that the washer wouldnt start any cycle. No error codes present. Found failed capacitor not agitating and spinning properly. Replaced part with TS# W11395618. Ran two diagnostic cycles and one quick wash and unit running normal. Unit needed to be leveled correctly.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/01/2026
"Inspected and found compressor shutting off on overload, quoted for compressor replacement and he will call."
We serviced a
GE RANGE
Model PGP9036SL1SS
Near Middlebury, Connecticut 06762
Jimmy R.
Job Details:
04/01/2026
"Tested burner and found unit would light but would take a long time and gas would leak, removed burner and found inner part of burner head not letting gas flow properly threw head causing it to puff when lighting. Removed head and adjusted screws several times to get right adjusted flam and unit is now lighting and operating to specs"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
04/01/2026
"Ran dryer and found unit making a rubbing noise and scraping also unit not drying fully. Checked noise and found rollers ceasing on shafts belt cracked and venting blocked due to screen on outside. Replaced all parts with Repir kit lubed shafts and advised cleaning outside vent screen every two loads, ran and unit is now worrying to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG RANGE
Model NX58R4311SS/AA
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
04/01/2026
"Tested stove due to leaking gas and found gas coming from front right burner, removed top and bubble tested orfice finding it bubbling from center found gas valve no holding at knob causing it to leak slowly. Shut gas off and customer will let us know on ordering parts; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model G05NVAXS401
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
04/01/2026
"Customer complaint of ice buildup around dispenser under ice bin. Found shoot to dispenser door not staying closed all the way or shoot door ,support ,bracket and motor . Called Randy. Informed customer office will call when parts come in.; ordrng 1 WP2305202 (Bracket) and 1 WPW10184813 (Chute motor) and 1 WP2305204 (Support) and 1 WP2305258 (Chute door)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Scituate, Massachusetts 02066
Aimee
Job Details:
04/01/2026
F9e1. Drain7 1 wash pump installed pump and Estes for leaks though dianostics complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/01/2026
"Install UI board wash pump and door seal, ran diagnostics test and tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW4
Near York, South Carolina 29745
Mitch H.
Job Details:
04/01/2026
"Checked and tested, found motor only humming not moving. Removed and replaced capacitor, tested, washer now operating properly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF540CWHZ09
Near Northbridge, Massachusetts 01534
Glenn
Job Details:
04/01/2026
Complaint freshfood section froze a few items only once recently. Tested temperatures and compared to diagnostics temperature readings tested damper it opens and closes perfectly. Called tech line and they agreed with diagnosis. Items in the fridge blocking air flow are creating cold spots which is intermittent. Instructed Customer tested all ok # 23076073
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC3
Near Brockton, Massachusetts 02302
Aimee
Job Details:
04/01/2026
"F9-1 drain F7e7 mtr not coming to speed Found that a company was there and cut an spliced the harness at the drain pump because it broken.They replaced the drain pump, door latch shifter and control . Still isnt running or draining and washer was locked up. Found they cut and spliced new wires to the drain pump with spay connectors. Ran the drain pump test no power to drain pump or voltage . Washer harness broke at drain pump and arched to back panel. Tried to calibrate washer wont agitate or spin and the shifter isnt moving.needs main harness drain pump and control. Cust buying new cost of repair is cost of new washer"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
03/31/2026
"Complaint that the washer will keep running nonstop. Found error codes F2E1, F8E1, F1E1 and F3E1. Found faulty pressure switch. Replaced control under the S Code: S153EB. Unit running normal."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
03/31/2026
Complaint dryer making loud squealing noise during I found idler pulley had failed causing issue to occur. Replaced component kit.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model KEMC308KSS03
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
03/31/2026
Replaced part and found the original spring on the right hand is the wrong part. Correct part number and listed in the schematics but wrong thickness and gauge spring office found correct part and will order it and reschedule with customer when part arrives. All new parts are left installed on the unit. 4452396 part number ordered.; ordrng 1 Wp4452396 (Spring)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Scituate, Massachusetts 02066
Aimee
Job Details:
03/31/2026
"Installed lad, latch , ui and control. Re calibrated and ran spin speed test"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
03/31/2026
"Returned to install inner basket. Basket was delivered to my truck, had to take it out of box and put in front seat. Installed inner basket and suspension left on previous call. Ran unit through service diagnostic and unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/31/2026
"Customer complaining unit is not drying properly , no heat and lint screen error. Found moisture sensor harness had came loose. Secured harness properly. Ran unit with wet clothes unit now working as designed."
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
03/31/2026
"Customer complained of metal, transmission like noise. Found rotor bolt loose. Found gearcase leaking oil , caused bolt to loosen. Ordering gearcase, wash plate and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID M/W OTR
Model KMMF530PPS00
Near North Providence, Rhode Island 02904
Lee
Job Details:
03/31/2026
Installed parts tested okay