We serviced a
JENN-AIR RANGE
Model JOECC730RL00
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
01/22/2026
"Unit is a unoccupied new build. Builder said door missing something, inner most glass pane not attached at bottom. Ordering brackets. Schedule return call with builder. ; ordrng 1 W11598130 (Bracket left) and 1 W11598128 (Bracket) and 1 W11598131 (Bracket)"
We serviced a
MAYTAG WASHER TL
Model MTW6205RF0
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
01/22/2026
"Found broken lid lock and lud lock errors, no other errors. Replaced lid lock, ran quick wash, unit filled and started washing. Verified proper operation. ; used 1 W11670519 (Latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBB00
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
01/22/2026
"Found evap fan not running, found freezer 0?. Checked and found proper voltage to fan . Ordering fan and baffle. Scheduled return call with customer. ; ordrng 1 WPW10594330 (Baffle) and 1 W11024089 (Evap fan)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/22/2026
Found broken wire to drain pump. Quoted to replace main harness. Collected via Check 386. Replaced harness . Verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/22/2026
"Installed new drum and roller shafts. Ran unit , let customer listen. Unit working as designed"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW1
Near Hopkinton, Massachusetts 01748
Glenn
Job Details:
01/22/2026
"Not a recall not a rework..Control board will not run diagnostics cycle washer will not unlock. Will need to order part control, user interface and lid lock. Customer is calling extended warranty for replacement washer. Leave ticket open until we hear from customer on replacement washer ; rqstng P&A on 1 W11793906 (User interface)"
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/22/2026
Installed all new parts and cleaned out dryer ran a cycle and unit is now tumbling and operating to manufacture specs
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3330RZ01
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
01/22/2026
"Installed all new parts and heated unit up with a cup of water, unit is now heating and operating to manufacture specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
01/22/2026
"Ran washer and found unit running the drain pump continuously until unplugged, ran a test and found unit erroring out f3e1 pressure system fault control bad. Replaced main cntrl and recalibrated machine ran a wash cycle and unit is now working to specs ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ3
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
01/22/2026
"Ran unit due to customer having issue with the sanitize cycle beeping and flashing, ran a diagnostics cycle and found no errors ran unit thew a test and found when releasing rinse aid the unit would buzz super loud found motor bad on dispenser. Let unit run thew and could not find an issue within sanitize button, customer advised me it would just come on and flash randomly. Will order new dispenser,cntrl,interface and panel advised when parts are in stock we will call for return visit ; ordrng 1 W11412300 (Dispenser) and 1 W11413963 (Panel) and 1 W11632709 (Interface) and 1 W11629918 (Cntrl)"
We serviced a
FRIGIDAIRE RANGE
Model PlEF489CCE
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/22/2026
"Inspected and found no voltage coming out of main control for bake, main control is discontinued."
We serviced a
LG WASHER FL
Model WM2016CW
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
01/22/2026
"Inspected and found drain pump broken and no longer pumping, quoted for repair and she will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL WASHER FL
Model MHW5630HW3
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
01/22/2026
"Inspected and found wires to the door latch broken, will order parts necessary and call for return date.; ordrng 1 W11316252 (Wire harness) and 1 W11557918 (Wire harness) and 1 W11316253 (Harness) and 1 W11565030 (Door latch)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near West Bridgewater, Massachusetts 02379
Aimee
Job Details:
01/22/2026
Found runs through diagnostics runs fine if try. Cycle never engages into cycle wash or spinNd goes to end ; ordrng 1 W11419171 (Acu) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W11568984 (Harness)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Brockton, Massachusetts 02302
Aimee
Job Details:
01/22/2026
Found drain pump noises and needs new screen brokenFound is clogging pump; ordrng 1 WPW10463906 (Screen) and 1 W10876537 (Drain pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/22/2026
Found motor pump seized needs to be replaced repaired declined. I called safety and had a documented. Trip charge is covered by safety
We serviced a
WHIRLPOOL WASHER TL
Model MVW6200KW2
Near East Granby, Connecticut 06026
Gary V.
Job Details:
01/22/2026
"Inspected and found gear case leaked oil on multiple components, needs motor clutch belt, capacitor, actuator gear case, wash plate, will order parts and call for return.; ordrng 1 W11449840 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W10902814 (Washplate)"
We serviced a
JENNAIR WALL OVEN
Model JJW2830DS03
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/22/2026
"Found oven erroring out f2e1 witch is a console error stuck key, customer reset circuit and I also reset it and same issue it would error out and not let u do anything. Removed console and disconnected checking unit for any loose wires or connections reattached and let unit reboot it self then did a reset, unit is now staying on and heating up in both ovens all operations are now working to specs"
We serviced a
MAYTAG WASHER FL
Model MHWC7500YW0
Near Worcester, Massachusetts 01608
Glenn
Job Details:
01/22/2026
"Replaced controls washer would not unlock call Tech Support had to reset control washer finally unlocked and when its diagnostics case number 22295425 tested all OK at this time if this problem reoccurs, we should replace the door switch WPW10192994"
We serviced a
BOSCH DISHWASHER
Model SHE65T55UC02
Near Holland, Massachusetts 01521
Glenn
Job Details:
01/22/2026
Replaced ropes and door springs tested all OK
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/22/2026
"Plugged washer in and found unit running the drain pump continuously until unplugged, checked errors and found f3e1 pressure system fault control bad. Replaced control under s code parts and labor ran a calibration cycle and then a wash and spin, unit is now working to specs ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"
We serviced a
MAYTAG WASHER TL
Model MVWB765FC2
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
01/22/2026
"Tested washer and found unit would lock and just sit never sensing or doing anything, lid had broke and once held done it would lock and work normally, ran diagnostics and found errors F7e5 shifter fault, F7e9 locked rotor f2e1 stuck button, checked motor and found rotor had come loose and was of oil from Gearcase found all the gears stripped out and slider warn threw. Will order all new Gearcase parts and lid will need extra time due to tuff spot its in. Parts tentative p/a ; ordrng 1 W11256781 (Lid) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW4
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/22/2026
"Installed new main control and heated oven to 350 degrees, unit is now getting to temp and all operations are working to specs"
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
01/22/2026
Owen pulling 26 A when preheating of current no voltage issues or wiring issues. Customer had electrician out to check wiring all the way to the panel and beyond. Oven which is within specifications. I replaced user interface and main control board latch assembly and hinges today doors noticeably closing without any bump out no longer having to hold door closed and ceiling much tighter. Set unit to 350? and within seven minutes oven is already at 305?. And continuing to heat fine. Unit preheated perfectly fine in nine minutes roughly. cancel cycle preheated again to a different set. Temperature preheated perfectly fine. Cancel that cycle preheated another 20? hotter. It preheated fine with no issues.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/22/2026
"Checked and took pictures of crack. Customer said lid to his Dutch oven slid off and hit cooktop, cracking it. Explained to customer that this would not be covered by warranty due to it not being a defect. Quoted customer for replacement of cooktop and saved estimate. Customer declined repair a this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
01/22/2026
Complaint that the dishwasher is no cleaning properly found error code F4E3. Found failed motor and screen. Will order parts for a return visit. ; ordrng 1 W11613479 (Sump Pump) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Lower Spray) and 1 WPW10498900 (Top Spray)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
01/22/2026
Replaced control and unit running normal. Made sure pressure hose is set and installed correctly.
We serviced a
WHIRLPOOL COOKTOP
Model JGD8430ADB
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
01/22/2026
Complaint that the cooktop is not igniting. Found missing igniter and rusted out bolts on all burners. Found glass top cracked. Mentioned to Customer due to the crack on glass no guarantee glass would further damage. Customer will look into another option. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near York, South Carolina 29745
Mitch H.
Job Details:
01/22/2026
Checked and tested. Ice maker cycling and filling properly. Customer said the builder was out approximately a week ago and turned the water to refrigerator on. He said it began making ice yesterday. Ice maker and valve test good and operating normally. Believe that reservoir could have been frozen preventing water flow. Unit operating as designed at time of visit.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/22/2026
"Disassembled dryer. Removed and replaced motor, blower wheel and clips. Reassembled, tested, dryer heating and operating properly."
We serviced a
GE WASHER TL
Model HTW240ASK6WS
Near Granby, Connecticut 06035
Gary V.
Job Details:
01/22/2026
"Installed new suspension rods and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC536RPS00
Near Webster, Massachusetts 01570
Glenn
Job Details:
01/22/2026
Customer instruction on fridge needs to be leveled otherwise all is ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
01/22/2026
Complaint dryer making abnormal loud noise have not used it since noise started. I found drum has broken. Gasket is completely missing. Will need drum roller pegs and roller kit to repair. new address 5206 Dunrobin InChanble NC. 28226 customer moving out next week. Gate code #7663 for new address customer to call our office and let us know when part has arrived.; ordrng 1 W10899578 (Drum) and 1 WPW10359269 (Shaft) and 1 WPW10359270 (Shaft) and 1 4392065 (Roller kit)
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/22/2026
"Complaint dishwasher making abnormal noise in the middle of the cycle. I found noise appears to be diverter chattering noise, normal noise replaced part sump assembly just to be safe no further issues found everything working properly."
We serviced a
JENN-AIR WALL OVEN ELECT
Model JJW2430DP03
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/22/2026
Complaint F2E1 oven is non-usable. I found complaint true. Customer had user interface supplied to him by manufacturer installed user interface tested operations. Everything is working.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
01/22/2026
"Customer says refrigerator is getting too cold. Freezing items in RC section. Entered diagnostics, tested fans and damper. Found damper not closing correctly. Ordering damper and control. Checked part availability and scheduled return for 1/28 AM ; ordrng 1 WPW10196393 (Damper) and 1 W11556912 (Control)"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Brockton, Massachusetts 02302
Aimee
Job Details:
01/22/2026
"Found wasnt shifting out of spin, replaced the Actuator and ran diagnostics to test working as intended; used 1 W10913953 (Acuator) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW5720RW0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/22/2026
Replaced parts and ran diagnostic cycles and all ran normal. Ran a quick cycle and no problems present
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/22/2026
"Disassembled door. Removed and replaced latch. Reassembled, tested, operating properly."
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
01/22/2026
Complaint that the dryer would not tumble. Found debris caught in the blower. Removed all debris and unit working normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC0
Near Brockton, Massachusetts 02301
Aimee
Job Details:
01/22/2026
Got message office to call Cust left message to call office; O-emld tckt
We serviced a
MAYTAG WASHER TL
Model MVWP575GW1
Near Taunton, Massachusetts 02780
Aimee
Job Details:
01/22/2026
"Cust stated when filling no fill in I wash cycle only rinse Found the water valve out of range , replaced and tested and drained ; used 1 W11210459 (Water valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDW05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/22/2026
Cannot service due to cockroach infestation.
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOED7030PZ00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/22/2026
I replaced all previously ordered parts tested operations. Everything is working fine. As of now console was phasing in and out during reboot with original controls installed now is no longer doing that. Both upper and lower ovens are preheating fine.; O-emld tckt
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/22/2026
"Disassembled, removed and replaced lower harness. Reassembled, plugged back in. Ran control calibration and tested washer. Completed calibration and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Uxbridge, Massachusetts 01569
Glenn
Job Details:
01/22/2026
Fridge had been turned off accidentally causing no cool. Instructed customer tested all OK. This is under a Costco warranty.
We serviced a
MAYTAG WASHER FL
Model MHW5630HC3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
01/22/2026
Customer complained intermittently when unit goes into spin cycle. It is very loud and sounds like a train. Customer did not say it was getting off balance. And will finish any cycle found no error codes present through service diagnostics unit ramped up to full speed spin with no errors valves and drain pump /recirc pump . Ran unit through quick wash cycle. Unit completed cycle.verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Granby, Connecticut 06090
Gary V.
Job Details:
01/22/2026
"Techline case#22301132. Inspected and found icemaker fill tube frozen. Tested voltage in diagnostics and the heater is getting 120v, called whirlpool Tech line to try and verify Ohm resistance in the filter tube heater and whirlpool didnt have a value, and they advised replacing the heater. Will order the part and return.; ordrng 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT71PAHZ1
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
01/22/2026
"Tested and ran diagnostics. Found F4E3 pump error. Quoted customer for replacement of sump assembly, $495.09. Customer declined repair. Collected for service call on ff."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS04
Near Hopkinton, Massachusetts 01748
Glenn
Job Details:
01/21/2026
"Install parts valve filter, housing, and deli drawer track, tested all OK water malfunctions"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Ellington, Connecticut 06029
Gary V.
Job Details:
01/21/2026
"Inspected and found unit faulting on pressure system and drain pump running, unit needs main acu and drain pump, will order and call for return date.; ordrng 1 W11789821 (Main acu) and 1 W10876600 (Drain pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MBL2256KES3
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
01/21/2026
Complaint that the refrigerator has ice buildup in the bottom. Found food particles in the drainage. Unclogged and defrosted all ice. Unit draining properly. Collected for minor repairs.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Enfield, Connecticut 06082
Chris B.
Job Details:
01/21/2026
Complaint that the washer is leaking water from the bottom back. Found failed drain hose and unit unleveled. Adjusted to level and will order parts for a return visit.; ordrng 1 WP356138 (Clamp) and 1 W11244231 (Drain Hose)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near Ellington, Connecticut 06029
Gary V.
Job Details:
01/21/2026
"Inspected and found suds fault, drain fault, float switch fault, main acu sending incorrect voltage to dispenser causing rinse aid suds and drain pump loud and worn out, will order parts and call for return date.; ordrng 1 W11505996 (Main acu) and 1 W11412300 (Dispenser) and 1 W11462456 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX988SIBM00
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/21/2026
"Inspected and found multiple problems, compressor shutting down on overload, and deli door and board shorted from getting wet, quoted for repairs and they declined."
We serviced a
MAYTAG WASHER TL
Model MVW6500MW0
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
01/21/2026
"Inspected and found motor pulley loose and drive belt loose, will order new motor and belt and return.; ordrng 1 WPW10006384 (Drive belt) and 1 W11283592 (Drive motor)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Granby, Connecticut 06090
Gary V.
Job Details:
01/21/2026
"Install installed new icemaker and ice box fan, cycled and icemaker filled with water, please allow 24 hours for ice production."
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
01/21/2026
"Installed new drain pump and main control, ran diagnostics test and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/21/2026
"Inspected and found ice maker jammed mid cycle and broken, replaced with new ice maker and cycled, filled with water and please allow 24 hours for ice production.; used 1 W10884390 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ18
Near Fairhaven, Massachusetts 02719
Aimee
Job Details:
01/21/2026
Installed compressor filled with 250 nitrogen and checked for leaks at compressor and evap.Found a leak on the condensor side inch down from compressor. I cut back and re brazed .Re tested with nitrogen. Pulled vacuum 25 mins and let sit for 15.Charged with 58 g Took panel off in the freezer was building frost pattern on evap took photo
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Middleborough, Massachusetts 02346
Aimee
Job Details:
01/21/2026
Called office to make sure cook top was covered . It wasInstalled new cook top ordered and pre heated oven
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near East Bridgewater, Massachusetts 02333
Aimee
Job Details:
01/21/2026
"Installed wash pump and float switch started up. Found the second fill didnt fill The float switch is sticking . Took out fell apart need new float switch put lo one in and sticks; ordrng 1 WPW10195039 (Float swich), dspstn on spec-tagged invntry: 1 W11175771 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ01
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/21/2026
Complaint that the ice dispenser is not releasing ice. Found failed door harness wires. Will order door and customer will verify for damages when it arrives and will contact office. Will need extra tech to install door.; ordrng 1 LW11202405 (Left Door Stainless Steel)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
01/21/2026
Complaint that the dryer is not heating properly. Found heavy lint buildup failed door gasket and element. Will order all parts for a return visit.; ordrng 1 WP3387747 (Heating Element) and 1 W10906551 (Housing) and 1 W11758174 (Screen) and 1 W11310035 (Seal Door)
We serviced a
AMANA WASHER FL
Model NTW4516FW4
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/21/2026
"Apparently, the washer that needed service has been swapped out and scrapped. The office was unaware of this collected diagnostic fee."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
01/21/2026
"Complaint that the washer wouldnt cycle properly. Found error codes F5E1, F3E1, F2E3. Ran normal wash and unit brought in a few seconds of cold water then stop and started agitating back and forth rapidly. Failed control board. Customer will call Whirlpool about this issue that has happened before."
We serviced a
MAYTAG DRYER
Model MEDP585GW0
Near Holden, Massachusetts 01520
Glenn
Job Details:
01/21/2026
Replaced door switch tested all OK
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
01/21/2026
Replaced all parts tested all OK no leaks
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/21/2026
"Tested washer and diagnostic cycle multiple times there were no error codes. The washer works as designed, but I discovered the customer has an outlet problem. Theyre getting anywhere from 48 to 56 V on the neutral side of the outlet backfeeding to the control causing malfunctions customer needs an electrician job complete."
We serviced a
MAYTAG DRYER
Model MED7205RF0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
01/21/2026
Install parts control board user interface tested all OK
We serviced a
WHIRLPOOL RANGE
Model JES1750FB0
Near Holland, Massachusetts 01521
Glenn
Job Details:
01/21/2026
"Verified failure, right front burner needs parts switch and element. Parts of not arrived rescheduled customer will not return from vacation until February 9th ; schdld next appmnt for 2/9 MON AM"
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW4
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
01/21/2026
Replaced control calibrated washer tested all ok oven
We serviced a
WHIRLPOOL WASHER TL
Model CAE2795FQ1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/21/2026
"Installed new control and latch ran a calibration and a wash cycle unit went thew properly, ran a spin and drain finding unit now working to manufacture specs"
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
01/21/2026
Installed new elements and heated up burners found all burners now working and operating to manufacture specs
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHZ06
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
01/21/2026
"Checked over fridge and found when opening the door the lights are not coming on, found door switch in fridge section broken. Replaced switch and unit is now operating to specs ; used 1 W11384469 (LIGHT SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
01/21/2026
Checked over unit and customer had found unit not spinning out leaving clothes wet. Ran cycle and found customers drain hose is to high up causing unit to not pump fast enough to let water out bf spinning advised the drain needs to be addressed and a check valve added so unit would drain properly. Recalibrated and leveled unit due to off balance customer will fix drain. Unit is working to specs
We serviced a
WHIRLPOOL RANGE
Model WFES4530SZ0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/21/2026
"Checked over unit and found bake not heating correctly and not cooking, heated v oven to 350 degrees and tested voltage to bake and broil found broil getting 240v and bake getting 24 volts found control not sending power to power up bake Element. Will order new main cntrl and return with element to be safe. Advised customer part was out of stock and we would call when in for return visit ; ordrng 1 W11788991 (Cntrl)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
01/21/2026
"Checked washer and found when getting there unit was erroring F0e9 off balance pause, canceled out unit and it drained added clothes and tried to run a wash cycle unit would get to the spin and spin once slowly then ramp up and stop then go off balance but unit was not off balance tried again and again on a drain and Spin unit would keep filling and washing. Tried to replace capacitor and lighten the load of clothes and unit went thew its not ramping up and spinning wile checking capacitor I found motor super hot u could feel the heat coming off of it. I will order a new motor replace harness and suspension to be safe, advise customer to run smaller loads for now. Parts tentative p/a; ordrng 1 W11026785 (Motor) and 1 W11643701 (Harness) and 1 W11396716 (Suspension) and 1 W11742939 (Cntrl), used 1 W11395618 (CAPACITOR/INTER COIL) from stock, states that autho needed"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Shelby, North Carolina 28150
Ryan S.
Job Details:
01/21/2026
"Installed gearcase, cam, cap, and actuator. Ran test cycle. Verified proper operation."
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/21/2026
Complaint drain pump running will not turn off. Had to unplug machine. I found upon arrival the second you plugged in machine drain pump would come on console and controls would not be able to be activated. I canceled cycle no error codes in fault history I found hot water was turned off and hose was pinched unit was set to cool which uses hot water I suspect unit was unable to fill to appropriate water level within a set parameter of time causing issue to occur I replaced control just to be safe control does not fall under service pointer serial range.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL
We serviced a
MAYTAG REFRIGERATOR TM
Model MRT118FFFH09
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
01/21/2026
Installed all new parts and blew unit out with nitrogen pumped unit down and it held a vacuume filled with r600 and unit held properly. Chcked cooling and evaporator is frosting up and getting down in temps advised customer to watch unit for 24-48 hrs ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC530PPS02
Near York, South Carolina 29745
Mitch H.
Job Details:
01/21/2026
"Customer says noise happens when turntable spins. Tested microwave several times, unable to duplicate issue. Ordering turntable motor and ring. Checked part availability and scheduled return for 1/27 AM ; ordrng 1 W10911403 (Turntable motor) and 1 W11110134 (Ring)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/21/2026
Checked and tested dryer. Found drive motor would barely turn then stop and only hum or struggle then partially turn. Needs motor and blower wheel. Checked part availability and scheduled return for 1/22 PM ; ordrng 1 W11234001 (Drive motor) and 2 WPW10121316 (Clip)s and 1 W11327190 (Blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/21/2026
Entirely different issue than previous call. Clicking noise from latch when door is opened. Ordering door latch. Checked part availability and scheduled return for 1/22 AM ; ordrng 1 W11412299 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHW07
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/21/2026
"Checked and found unit partially cooling. Pulled unit out, removed compressor compartment cover. Compressor running. Inspected all refrigerant lines and connections. No visible signs of leaks. Took amp draw, found it running at very low amp draw, .02 amps, compressor running but not pumping. Needs compressor. Checked part availability and scheduled return for 1/27 AM.; ordrng 1 W11635510 (Compressor kit) and 1 2Xtime (2X time)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
01/21/2026
"Found that serial number on unit did not match ticket. Updated on ticket and checked entitlement. Dryer still in first year warranty. Actual goods issue date of 8/28/25. Confirmed buildup and corrosion on back left corner of console back. Removed back, found no residue inside of console. Raised dryer top, nothing inside cabinet. Removed back, no signs behind back. Appears that something was spilled on dryer causing the corrosion. Customer says they have not spilled anything and dryer sits under a shelf. Possibly could be something spilled on unit at time of delivery by installers and has built up over time."
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/21/2026
"Tested and confirmed F6E1 error. No response to any inputs. Turned breaker off. Disassembled, removed and replaced UI and control. Reassembled, turned breaker back on. Tested, dishwasher now operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT519SZDW02
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
01/21/2026
Complaint that the refrigerator would make a sizzling noise at times. Found noise to be the defrost mode and would cycle. No issues found with the cooling. Collected trip fee.
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
01/21/2026
"Complaint that the washer is not draining properly. Found clogged drain screen and found failed drawer, boot. F0E1, F0E2, F9E1, F8E3. Unit running normal.; ordrng 1 W11314649 (Clamp) and 1 W11314648 (Boot) and 1 W11752344 (Dispenser Drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
01/21/2026
Icemaker had no error codes E0 icemaker went through harvest cycle and would fill with water ran several tests. Checked ice bin status on test 15. Was saying bun missing or full. Checked ice Ben sensor and found door insulation had covered Ir hole. Customer said previous company had changed door. New door had been overfilled with insulation and it was coming out of ice bin sensor hole. Removed insulation and test now saying bin is empty. Verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
01/21/2026
"Upon arrival found unit was not registered correctly. Unit is not registered under correct model /serial, informed customer I would need a purchase receipt. She couldnt find one. Informed customer I couldnt work on the unit under warranty without a purchase receipt. She tried to call Lowes to get purchase receipt. Customer could not find receipt. Lowes could not find receipt form customer. She would have to call back after finding receipt or pay for todays service call."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOEC5030LZ00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/21/2026
Complain user interface no longer displays convection function on oven in display. I found Model number on machine does not exist in programming of user interface had to use last digits of model number before engineering codes LW as LZ does not exist in control reset menu. Customer gained air fry function that is working fine. tested microwave tested convection tested normal Bake. All functions are working properly. No error codes displaying in history no loss of communication faults.
We serviced a
WHIRLPOOL OVEN
Model WOEC5030LZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
01/21/2026
"Complaint clock not keeping time will be an hour or more off every single day even though it is paired to the app on the phone will have food in there baking in the oven at 350? and after two hours of cooking, it will still be warm to the touch never getting hot . I found temperatures are as follows 396,351,399,355,=375.25? real time temp. 332,368,334,367=350.25 real time temp. File number 22280478 I found the reason the time was always off was in customers app. It was paired to central time zone instead of eastern time zone could not duplicate customer complaint manufacturer stated not to order any parts as of right now, unless customers issue persists, and they call back in which case to potentially order user interface and appliance manager oven."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/21/2026
"Installed harness main control and heater, cycled and started cooling, allow 24 hours for temps to regulate."
We serviced a
WHIRLPOOL WASHER TL
Model WTW7120HC
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
01/21/2026
"Complaint that the washer is not powering on. Customer showed proof of purchase but receipt does not show machine model number. Customer will contact Costco for copy of the updated receipt with model number, price and purchase date. Did not diagnose unit due to unit still under warranty but not enough proof information."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
01/21/2026
"Complaint dryer is not heating only blowing cold air. I found element was open. I replaced heating element and within 30 seconds of operating dryer thermal cut out blue going to drive motor. Dryer vent restricted. Severely restricted dryer is now working properly with no further issues found.; used 1 WP3387747 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLLPOOL RANGE
Model WFES3330RZ2
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
01/21/2026
Complaint oven door when closing it makes a popping noise past a certain point more than 3/4 of the way closed. I found noise is normal. Noise is caused by the cam in the hinge when it gets to the holding point at the three force closure point it is designed to not close automatically past that point. No further issues found with oven or reported by customer at this time.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN502ESS05
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
01/21/2026
"Complaints refrigerator is not cooling. I found unit is in demo mode, called manufacturer and was able to get unit out of demo mode. 22287367 file number from manufacturer unit was in demo store mode exited out compressor turned on. It is currently 34? in fresh food compartment."
We serviced a
MAYTAG WALL OVEN
Model MOED6030LZ01
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
01/21/2026
"Installed ui got f8-1 again.called techline. Informed i have replaced both fan acu, and ui, did test to p7 harness , he had trouble finding correct connection acu to test but finally did test on p7. Was 11v DC. , he said to replace harness. He wasnt sure which, said it would be signal or main, I can order both. . Ordering signal and main harness. Sr-22281036; ordrng 1 W11249912 (Signal harness) and 1 W11476030 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/21/2026
Upon arrival found door alarm switch error. Took off top panel and found magnetic switch had wire not seated in harness..temporarily connected wire and door ajar now not present. Unit cooling properly just had issues due to thinking door was open all the time. Ordering reed switch (magnet) . Scheduled return call with customer. ; ordrng 1 W11731968 (Reed switch magnet)