Service History 72

We serviced a

JENN-AIR WALL OVEN

Model JJW2430LL01

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 04/09/2026

Complaint F2E1 on microwave oven screen is an operative on left-hand side touch panel. I found board touch module had become detached from glass screen. User interface on order. Office gave me rescheduled date.; schdld next appmnt for 4/16 THU AM

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507ESS01

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 04/09/2026

"5.5 oz r134 complaint unit is not cooling in either zone unit making clunking noises all day all night compressor turns on for five seconds and then turns itself off all day all night. Lights are also not working. Everything occurred at the exact same time less than a week ago. I found power control module is making a high-pitched buzzing noise. I unplugged each pin connector from the main control to see if I could get unit to start working properly. Nothing changed. Three-way valve is continuing to clunk unless it is unplugged at power control, module. Ordering controls and light kit and freezer evaporator fan motor as it is making a loud growling noise as well. in test number three also fresh food evaporation fan motor is making a tingling noise does not have a frozen over core. we will need to replace three-way valve assembly, which is a sealed system component.; ordrng 1 W11580434 (Solonoid 3 way assembly) and 1 W11452196 (Freezer evap fan motor) and 1 W10843055 (Main control) and 1 W10830278 (Power control) and 1 W11683242 (Led kit) and 1 W11033168 (Fresh food fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS06

Near York, South Carolina 29745

Mitch H.

Job Details: 04/09/2026

"Confirmed model and serial number and actual goods issue date. Updated information on ticket. Advised customer that unit is out of warranty. Customer says they just bought it recently but couldnt provide receipt. Customer agreed to pay for service call. Checked unit, found compressor and no fans running. Only lights on. Unplugged unit for 2 minutes, plugged back in, compressor, fans and all components now operating properly and unit cooling correctly. Collected for service call on cc."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHB00

Near Charlotte, North Carolina 28226

Jacob

Job Details: 04/09/2026

"Complaint:leaking from freezer.Fill tube to ice maker at JG coupler not set/pushed in all the way.Reset,pushed in.Corrected drip."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 04/08/2026

"Complaint that the dishwasher has turn on by itself in the middle of the night. Found error codes F2E1, F5E1 and F5E2. Removed door panel and control. Found no foreign objects in the control buttons and while fiddling with it the cycle select button would keep turning on by itself. Mentioned to the customer that part would be covered and they would be covering labor side. Customer declined for paying for labor and they will call Whirlpool again to see what other alternatives are available. Called Whirlpool safety department with findings. Case Number 23029263."

We serviced a

MAYTAG WASHER TL

Model MTW7200RF1

Near Chicopee, Massachusetts 01013

Tito

Job Details: 04/08/2026

"Arrived I found door lock failed, code F5E3, I installed new door lock calibrated tested ok; used 1 W11670519 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Holyoke, Massachusetts 01040

Tito

Job Details: 04/08/2026

"Arrived I found the suspension was significantly worn, causing excessive vibration and jolting. It was replaced and properly adjusted, and now its performing smoothly.; used 1 W11130362 (SUSPENSION) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW0

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 04/08/2026

"Installed new motor and belt. Ran service test, all functions working. Showed customer how to load and run unit. Verified proper operation."

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RF27T5501SRAA51

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 04/08/2026

Found ice maker freezing up causing ice buildup and then the fan stops and ice melts e leaks into fridge then onto the floor. Needs to be repaired by Samsung as this is a known failure. Floor is warped

We serviced a

KITCHENAID DISHWASHER

Model KUDC03ITBL2

Near Easthampton, Massachusetts 01027

Tito

Job Details: 04/08/2026

"Arrived I adjusted support arm, tested ok"

We serviced a

WHIRLPOOL WASHER TL

Model WET4027HW2

Near Wareham, Massachusetts 02538

Dan

Job Details: 04/08/2026

"Confirmed customer complaint, drain pump running continuously. Found F9 E1 long drain error stored in diagnostics as well as F3 E1 pressure switch error. Ordering electronic control unit assembly. ; ordrng 1 W11579776 (Control unit assembly)"

We serviced a

WHIRLPOOL RANGE HOOD

Model KVWC956KSS0

Near Acushnet, Massachusetts 02743

Dan

Job Details: 04/08/2026

"Found lights are working and blower fan powers up, the fan speed is not increasing when selecting higher speed. The new electronic control does not have a plug in connection for the auto sensor. We he led amped draws on sepetate speed cycles, checked voltage and suggests changing the blower motor. The electronic control that was replaced the fuse was blown..after replacing the electronic control there was a burning smell ordering the relay as well. Whirlpool tech support Case# 23140532. Bower motor is bought sepetate than installed into the vent hood; ordrng 1 UXB0585KYS (Blower Motor) and 1 W11565687 (Relay)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 04/08/2026

"Tested dryer and found door switch had broken off due to door strike super tight to close door, replaced strike, catch and switch adjusted door and unit is now closing and operating to specs"

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC730SPS00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 04/08/2026

"Installed new liner and adjusted door finding door is now closing and is operating to specs, customer informed me microwave was making a squeaking noise when running and found turn table ring cracked at the wheels and the drive making noise. Will order new parts for microwave and we can drop them off advised we would call when in for drop off ; ordrng 1 W10367316 (Ring) and 1 W10545578 (Drive)"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW4

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 04/08/2026

"Ran washer and found wile agitating unit would start making a loud scraping noise coming from under unit, checked noise and found shield had bent up into cam causing it to rub and start peeling away pulley. Replaced cam and actuator ran a calibration cycle and then a wash finding unit is now operating to manufacture specs ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JV0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 04/08/2026

"Tested and found infinite switch for left rear bad, ran diagnostics found F1E2 control error. Ordering switch and control. Checked part availability and scheduled return for 4/10 AM ; ordrng 1 WP3149404 (Infinite switch) and 1 W11594188 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5FHGXSB00

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 04/08/2026

"Unplugged refrigerator, disassembled. Removed and replaced diffuser, thermostat and defrost control. Reassembled, plugged back in. Tested, all functions checked good and operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 04/08/2026

"Unplugged dishwasher. Removed and replaced control. Reassembled, tested, all components and functions now operating properly."

We serviced a

JENN-AIR M/W OTR

Model JMW2430DP02

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/08/2026

Checked and confirmed F2E1 error. Code would not clear. Cycling power did not help. Needs console. Quoted customer for repair and saved estimate. Checked part availability and found console is on nation wide back order. Customer is going to think about it and let us know. Collected for service call on ck#1588

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near New Bedford, Massachusetts 02740

Dan

Job Details: 04/08/2026

"Found gear case, inner basket and outer tub needed to be replaced along with rotor and cover, and additional parts listed. Replaced all parts, inner basket, outer tub, gear case, rotor, slider, wash plate, screws. Calibrated the washing machine in diagnostics. Tested the washer for proper operation. The washer is operating properly.; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near Johnston, Rhode Island 02919

Lee

Job Details: 04/08/2026

"Customer states they had no ice and water, they removed filter for some time, reinstalled and works okay, found service bulletin about filter freezing and need to replace control per bulletinWednesday pm; ordrng 1 W11728163 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Johnston, Rhode Island 02919

Lee

Job Details: 04/08/2026

"Customer states frost in freezer and poor ice production, confirmed issue found freezer slides do not work properly. Need to order and replace.; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Cranston, Rhode Island 02920

Lee

Job Details: 04/08/2026

Installed part tested okay

We serviced a

MAYTAG WASHER TL

Model MTW6200RR1

Near East Providence, Rhode Island 02915

Lee

Job Details: 04/08/2026

"Found unit is stuck draining, need to order and replace control.Office will call when parts are in.; ordrng 1 W11806069 (Control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4107SW0

Near Southampton, Massachusetts 01073

Tito

Job Details: 04/08/2026

"Arrived I installed new water valve, tested ok not leaks"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Warren, Rhode Island 02885

Lee

Job Details: 04/08/2026

"Customer states cycle does not start, found error message for long fill, found both hot and cold supply valves were off, customer moved machine around and never turned water back on, tested properly"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Whitman, Massachusetts 02382

Aimee

Job Details: 04/08/2026

Installed cooling fan and convection pre heated to 350Cooling fan is running Tested convection 250Cust husband on return asked if we could replaced sides because there dented Came from ding and dent and past 30 days

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2570FEZ16

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 04/08/2026

Complaint not making ice. Hasnt made any fresh ice in over a week. I found complaint true. I found a ball of ice was wedging bail arm up prevent preventing icemaker from cycling. I removed ball of ice from under bale arm icemaker cycled customer to allow 24 to 48 hours for edible ice. replace icemaker as a precaution.

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/08/2026

Replaced microwave door panel tested operations no further issues reported by customer at this time.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/08/2026

"Complaint washing machine leaking all over floor. I found isolation valve was not properly seated hose also was not properly tightened and secured, causing unit to overspray and leak rapidly whenever it was filling with water. Unit steadily dripping constantly nonstop due to loose hose as well. After securing hose and isolation valve, cold and testing water no additional leakage found."

We serviced a

GE REFRIGERATOR FDB

Model GNE27JYMYFSS

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/08/2026

Canceled at the door stated there son fixed it just needed the filter installed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rock Hill, South Carolina 29730

Jonathan J.

Job Details: 04/08/2026

"Complaint washing machine making high pitch, squealing noise during spin cycle and grind noise found gear case has failed caddying noise to occur I replaced gearcase and all associated parts tested operations inspected for leaks, no leakage, occurring everything working quietly and properly.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Pembroke, Massachusetts 02359

Aimee

Job Details: 04/08/2026

Installed shocks and drain pump ran a fill and drain with spinFilled with towels and wet and spunIs on a plate form and cut will have to level

We serviced a

WHIRLPOOL WASHER FL

Model WFW7590FW0

Near Swansea, Massachusetts 02777

Lee

Job Details: 04/08/2026

Installed parts ran quick wash tested okay

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 04/08/2026

Installed new adjuster left side came broken Replaced and tested complete and tested complete

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW07

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 04/08/2026

Installed new fan blade and tower complete

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Middleborough, Massachusetts 02346

Aimee

Job Details: 04/08/2026

Installed ui and fuse and tested complete

We serviced a

WHIRLPOOL DRYER

Model GTD33GASK0WW

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 04/08/2026

Replaced all parts and unit running with no more noises. Dryer heating and tumbling normal. 1yr warranty on parts and labor.

We serviced a

SUBZERO REFRIGERATOR

Model 501r

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 04/08/2026

Complaint that the refrigerator was not reaching proper temperature. Found unit cooling properly and evaporator fan running normal. Mentioned to the customer to keep an eye on the cooling for the next few days. Customer will do some cleaning on the on the bottom gasket where is accumulating rust and the refrigerator would make proper seal. Only issue the unit has is the rust on the bottom to be cleaned out. Collected trip fee. CK.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Raynham, Massachusetts 02767

Aimee

Job Details: 04/08/2026

Found leaking from hose drain tightened the clamp nd tested with towels complete

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Providence, Rhode Island 02906

Lee

Job Details: 04/08/2026

Installed parts tested okay

We serviced a

MAYTAG DRYER

Model MED6205RW0

Near Lincoln, Rhode Island 02865

Lee

Job Details: 04/08/2026

Installed parts tested okay

We serviced a

WHIRLPOOL RANGE

Model WCGK7030PS00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/08/2026

Complaint when center burner is ignited unit makes a horn like sound all the way till low only the center burner. I found issue is caused by the regulator humming will not do it on any other burner but center. Unit will need a new regulator to fix. No ignition issues leaving gas turned off and unit unplugged.; ordrng 1 W11087445 (Regulator)

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near West Bridgewater, Massachusetts 02379

Aimee

Job Details: 04/08/2026

Installed new hose and tested complete

We serviced a

KITCHENAID DISHWASHER

Model KDFS424SPS0

Near Fall River, Massachusetts 02723

Dan

Job Details: 04/08/2026

Replaced the sump and motor assembly and diverter disc. Tested the dishwasher for proper operation. The dishwasher is operating and washing properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Fall River, Massachusetts 02721

Dan

Job Details: 04/08/2026

"Found the dishwasher is operating properly, no Fault codes stored. Tested dishwasher for proper operation, the dishwasher is operating properly. The customer complaint is with rust spots on the inner door panel on middle of door and bottom left and bottom right of the inner door. I tried cleaning the inner door, the spots are not raised and does not clean. The inner door is stainless steel, spots maybe from higher iron in the water per tech support. Whirlpool tech support case # 23148575 Brandon, I called to document and send pictures of inner door with rust spots, spotted on the inner door panel at the middle of the door and the bottom right and bottom left corner of the inner door. Called Whirlpool Trade Care for Authorization to replace the inner door, Whirlpool Trade Care, Case#23149461 ; ordrng 1 W11637956 (Inner door assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS335SDHM07

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 04/08/2026

"Upon arrival Unit was at an apartment complex. The maintenance guy came out at the office when I arrived. and I asked him if he had the proof of purchase for the unit . He said he didnt send in the ticket the property management does that and he had no way of getting the proof of purchase if they didnt send it in. I said I would have to run this as a COD if not, he said I cant do that. He will contact the property management to get the proper information."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS20

Near Matthews, North Carolina 28105

Jacob

Job Details: 04/08/2026

Replaced inverter.Found magnetron failed upon testing.ordering mag.; ordrng 1 W11578959 (Magnetron)

We serviced a

GE WASHER

Model PFQ97HSPV0DS

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 04/08/2026

Replaced drain pump and unit running normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 04/08/2026

Complaint that the washer wouldnt stop running. Found error codes F3E1 and F1E1. Found faulty pressure switch. Unit fall under the S Code: S153EB. Replaced control board and ran calibration and diagnostic cycle and washer running normal.

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FFSS2315TS1

Near Westfield, Massachusetts 01085

Chris B.

Job Details: 04/08/2026

Replaced all parts and no leaks detected. Ice maker called for water and dispenser water flow is great. Mentioned to the customer to purge the water lines and discard all ice for the next 3 cycles .++ Please send customer a physical copy to the home address.+++

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Smithfield, Rhode Island 02828

Lee

Job Details: 04/08/2026

"Customer states makes noise during drain now, found debris in pump, removed tested okay."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS05

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 04/08/2026

Cam to install part ordered by previous tech. Upon arrival both sections had frost pattern. Ran service test and didnt hear it at first but 3 way valve was louder than normal. 3way getting stuck sometimes. Replaced three way valve. Ran service test and unit cooling as designed sending refrigerant to both sections. Verified proper operation.

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL30IGX20

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 04/08/2026

"Installed ui, verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 04/08/2026

"Customer complained of rattling noise, thinks its the same issue as before. Blower was replaced before on 12-22-25. Ran service diagnostics, ran blower , no noise present. Visually inspected cooling fan, no visible damage or obstructions. Preheated oven 350? ran fan again and still no noise . Ran convect fan and can hear fan making noise Intermittently, sounds like bearings wearing out. Ordering fan, scheduled return call with customer. ; ordrng 1 W11730307 (Fan convect)"

We serviced a

MAYTAG WASHER TL

Model MVWC465HW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 04/08/2026

"Returned to install new gearcase, wash plate, cam and belt. Installed parts. Had to cut off old wash plate, had trouble getting out old gear case but was able to get it out finally. Ran tests cycle in diagnostic mode. ran quick wash. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 04/08/2026

"Removed and replaced user interface and escutcheon. Reassembled, tested, all buttons and dispenser operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 04/08/2026

Replacement evaporator fan motor and control board. Ive tested all OK.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX7419SW00

Near Worcester, Massachusetts 01603

Glenn

Job Details: 04/08/2026

Found freezer door seal nor making contact to the face of the freezercausing frost in freezer. Steamed door seal tested all ok

We serviced a

JENNAIR RANGE

Model JJW2430DP01

Near Stafford, Connecticut 06076

Gary V.

Job Details: 04/08/2026

"Installed new main control board UI panel sensor, cycled and tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model MVW6200KW1

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 04/08/2026

"Inspected and found unit going straight to done, replaced capacitor and cycled, found Gearcase bearing noise and motor worn out, will order parts and call for return date.; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Capacitor) and 1 W10902814 (Washplate) and 1 W11239857 (Belt) and 1 W11283592 (Drive motor), used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG WASHER TL

Model MTW5605RW0

Near Granby, Connecticut 06035

Gary V.

Job Details: 04/08/2026

"inspected and found no fault codes, cycled unit with a full load, and tested fine. Customer may have had an off-balance load. Everything is testing fine at this time."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near West Hartford, Connecticut 06117

Gary V.

Job Details: 04/08/2026

"Inspected and found unit faulting on pressure system and drain pump running, unit needs new main control board, will order and return.; ordrng 1 W11608056 (Main acu)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS0

Near West Hartford, Connecticut 06107

Gary V.

Job Details: 04/08/2026

"Inspected and found F8E0 fault code, replaced cooling fan motor and cycled test tested fine."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Amherst, Massachusetts 01002

Tito

Job Details: 04/08/2026

"Arrived I found control failed, part is NLA"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Charlotte, North Carolina 28270

Jacob

Job Details: 04/08/2026

Replaced parts previously ordered.Tested unit.Is now functioning as designed

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3736SZ00

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/08/2026

Comaplint:leaking from dispenser.Adjutsd door and resolved malfunction/leaking.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/08/2026

Complaint:not working right.Found loose line at terminal block.Reset.Unit working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/08/2026

Complaint:Broken arm.Found bolt latch failure.New bolt latch on order.; ordrng 1 W11772451 (Bolt latch)

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/08/2026

Replaced faulty key pad console.Unit now operating as designed

We serviced a

WHIRLPOOL DRYER

Model wed4815ew1

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 04/08/2026

Customer was not aware of unit being out of warranty advised it had expired December 25 2025 and they would be responsible for service and parts / labor customer was not going to pay they will be calling manufacturer to try and get unit covered or replaced due to unit has had an ongoing issue with drying

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDBM00

Near Bristol, Connecticut 06010

Jimmy R.

Job Details: 04/08/2026

"Tested unit and found freezer bottom cabinet frozen up causing the door to not open properly, found ice building up due to evaporator drain clogged over flowing and freezing. Removed ice and melted checked drain tube and cleared out with steaming so water would flow, placed unit into a defrost cycle and poured water down drain making sir it was clear. Checked over all other operations and unit is now draining and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBW00

Near Bristol, Connecticut 06010

Jimmy R.

Job Details: 04/08/2026

"Tested fridge and found freezer section cooling fridge section warm found freezer evap frozen over causing the no cool in fridge. Placed unit into a defrost cycle and found compressor running wile unit would defrost control faulty. Replaced control and unit is now defrosting, melted all ice and unit is now cooling g and operating to specs ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM13

Near Sturbridge, Massachusetts 01566

Glenn

Job Details: 04/08/2026

Replaced freezer door tested all OK dispenser no longer drips

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Brookfield, Massachusetts 01506

Glenn

Job Details: 04/08/2026

Verified dryer is only heating when on wrinkle control it does not heat on any other cycle selection. Will need to replace control and console upon return. Send two techs schedule for the same day as washer. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS8024SZ0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 04/08/2026

"Installed new wire harness and control board, cycled and tested fine."

We serviced a

MAYTAG DRYER

Model MEDC215EW

Near Amherst, Massachusetts 01002

Tito

Job Details: 04/08/2026

"Cx canceled, you need to call somebody to replace the ventilation at the house"

We serviced a

JENN-AIR RANGE

Model JGRP548HL05

Near Charlotte, North Carolina 28226

Jacob

Job Details: 04/08/2026

Replacd failing blower.tested unit.Is now functioning as designed

We serviced a

WHIRLPOOL WASHER FL

Model WFC682CLW0

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 04/08/2026

"Long drain error code, and suds error code ( customer instruction ) on cleaning out the filter housing the bottom of the washer on a regular basis, which caused a long drain"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ08

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 04/08/2026

Complaint that the refrigerator is not cooling properly. Upon arrival found unit unplugged. Will need unit plugged and running for at least 6 to 8 hours. Compressor is running but will need unit plugged in advanced to properly diagnose the cooling. Will have office reschedule with the customer. Customer asked for next week rescheduling.Next Tuesday or Wednesday.; saved tckt

We serviced a

JENNAIR WALL OVEN DBL

Model JMW2430DS00

Near Cumberland, Rhode Island 02864

Lee

Job Details: 04/06/2026

Installed part provided by Whirlpool tested okay collected the rest of labor.

We serviced a

MAYTAG DRYER

Model MED6205RW0

Near Lincoln, Rhode Island 02865

Lee

Job Details: 04/06/2026

"Customer states they keep getting 7-1 error message midway through cycle, confirmed issue found needs new motorWeds pm; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Southwick, Massachusetts 01077

Tito

Job Details: 04/06/2026

"Arrived I found sound is coming out from damper , I ordered damper and plate.; ordrng 1 WPW10479155 (Control) and 1 W11315181 (Plate)"

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HW3

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 04/06/2026

"Ran unit and found machine erroring out f9e1 and not draining water leaving door locked, ran diagnostics and cleared codes checked drain filter and found unit blocked up, cleared filter and found door bellow not attached on inner side causing items to fall into tub and get into drain pump reattached bellow and unit is now going threw a cycle and draining to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Freetown, Massachusetts 02702

Dan

Job Details: 04/06/2026

"Found F8 E1 stored fault, for a long fill error. The hot water supply was turned off to the washer, and the Normal wash cycle temperature setting was set for hot water. Cleared the stored fault code, performed a self test in diagnostics, no errors. Tested the washing machine in a normal wash cycle. Found the hot water inlet valve restricting water causing the F8 E1 error, Quoted inlet water valve replacement at $249.00 plus part cost $100.51 plus tax. Part# W11513255 water inlet valve. Customer does not want to replace the water valve at this time, they will be using cold water washes."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Freetown, Massachusetts 02702

Dan

Job Details: 04/06/2026

"I replaced the main control, confirmed main inlet water valve has water supplied and turned on, the inlet valve is 14 ohms and is now receiving 12 volts DC, Whirlpool confirmed the isolation valve is 12v DC and not a 120v AC, the valve is not opening. Case# 23110925, Leon at Whirlpool. I now need to replace the isolation valve part# W11732307; ordrng 1 W11732307 (Inlet water valve) and 1 W11753942 (Dua water valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near South Hadley, Massachusetts 01075

Tito

Job Details: 04/06/2026

Arrived I found back panel making noise I adjusted tested ok

We serviced a

MATAG DRYER

Model MEDC200XW1

Near Chicopee, Massachusetts 01020

Tito

Job Details: 04/06/2026

"Arrived I tested dryer, tested ok, vent issues at the house"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Southwick, Massachusetts 01077

Gary V.

Job Details: 04/06/2026

See other ticket for status.; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 04/06/2026

"Removed old compressor and flushed system with nitrogen installed new compressor, couplers and drier filled with r600 and swept unit to clear lines, recharged and unit is now cooling and operating normally. Found fridge door gaskets ripped on each side also mullion strip making noise when opening and closing door. Will order new gaskets and mullion strip, parts tentative p/a ; rqstng P&A on 2 W10407212 (Gasket)s and 1 W10806457 (Mullion), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 04/06/2026

"Complaint washing machine will not drain. I found harness was broken. Going to drain pump at Y connector and also at pin connector attaching to drain pump. Tested operations no further issues found after replacing harness and installing clip.; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"

We serviced a

MAYTAG DRYER

Model MED5630MBK0

Near Hartford, Connecticut 06120

Gary V.

Job Details: 04/06/2026

"914-643-6869 Natalie. Inspected and found clump of lint in blower area causing poor venting, cleared out and cycled, tested fine. Also informed customer about venting problem. All other functions test fine."

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 04/06/2026

"Checked and attempted to run several different cycles. Found no water going into tub. Entered diagnostics , no stored error codes. Checked and found no power going to valve from control. Checked all connections, no issues found. Ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11785653 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RW0

Near Wilbraham, Massachusetts 01095

Tito

Job Details: 04/06/2026

"Arrived I tested, normal function and sound, tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near Springfield, Massachusetts 01129

Tito

Job Details: 04/06/2026

"Arrived I found ice maker not cycling, I installed new ice maker tested ok; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

KENMORE RANGE

Model ="790.75233310"

Near East Longmeadow, Massachusetts 01028

Tito

Job Details: 04/06/2026

"Arrived I found ignitor failed, I installed new ignitor kit tested ok; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL DRYER

Model LG7001XTW0

Near Longmeadow, Massachusetts 01106

Tito

Job Details: 04/06/2026

"Arrived I check the system tested ok normal function and temperature, ventilation issues at the house"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KBS03

Near Charlotte, North Carolina 28215

Jacob

Job Details: 04/06/2026

Upon arrival was notified customer had consulted plumber.Previous diagnosis was correct as plumber found pressure too high due to lack of a pressure regulator having been installed during construction.Previous diagnosis was correct.Water pressure too high.

We serviced a

GE WASHER

Model PFQ97HSPV0DS

Near West Springfield, Massachusetts 01089

Tito

Job Details: 04/06/2026

"Arrived I found drain pump failed, quoted ; ordrng 1 WH11X39237 (Pump)"

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 04/06/2026

"Tested and confirmed bake element bad. Disassembled range, started to remove element, found it stuck and welded to frame. Had to work it loose to remove. Replaced element, reassembled, tested. Oven now heating and operating properly."

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