Replaced all parts and no more leaks. All working normal.

Complaint that the washer is leaving the clothes wet and didnt spin out. Found error codes with over flow/drain did a hard reset and found no issues with the water fill level.

Replaced start switch tab that holds it in place on console was broke off before put in parts bag customer ok with it installed switch tested running normally

"F9e1 F7e1 errors unit kept constantly draining checked wiring and connections pushed drip tray in restarted unit it did fill and wash motor started opened door wash motor wouldnt start again hit cancel and unit did drain the water out restarted threw F9e1 long drain replaced drain pump tested kept draining and threw same error checked drain hose and connections under sink ; rqstng P&A on 1 W11410066 (Control) and 1 W11416362 (Sump) and 1 W11545764 (Float switch), used 1 W11412291 (DRAIN PUMP) from stock, states that autho needed"

Customer complained unit freezer had frost buildup and got 15-20 Warmer but as since started working.found frost buildup in freezer. Ordering gaskets for issue. Ran service tested and compressor and all fans working.informed customer office will call when parts come in to schedule return call. ; ordrng 2 W11159728 (Gaskets)s

Replaced freezer door handle. Tested and showed customer it works.

Replaced door gaskets and door closer. Checked ok. ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY

Bake not working has correct power at terminal block broil works bake element has continuity not receiving 240v needs new relay board ; ordrng 1 DE92-03960B (Control)

Replaced both controls and now throwing fae4 error needs new sump assembly ; ordrng 1 W11416362 (Sump)

"Fills and drains can hear wash motor trying to start hums needs new sump assembly ; rqstng P&A on 1 W10805015 (Sump), states that autho needed"

"Replaced both freezer and ff thermistors closed vents to crisper drawers set ff temp at two and freezer and freezer at max ; used 1 WPW10384183 (THERMISTOR), and 1 W10902214 (THERMISTOR) from stock"

Complaint that the dishwasher is not drying nor hot water is present. Found no voltage to the heating element. Quoted parts and labor. Customer will be thinking about it and would decide afterwards. Collected trip fee.

Replaced part and unit running normal. Ran three diagnostic cycles and all running normal.

Complaint that the lights in the fresh food section is not turning on. Found only 3v on the light connection causing light not to work. Will order all parts for approval. ; rqstng P&A on 1 W11484840 (LED Module) and 2 W11483116 (LED Module)s and 1 W11171728 (Door Ice) and 1 W11224256 (Control Board)

Replace control and evaporator fan motor. Unit is running and circulating properly. ; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

Customer complaint is that refrigerator was not level and FF door was squeaking. Customer also wanted door reversed. Lubricated hinges and reversed doors. No noise found. Floor is not level. Customer would need to shim.

Customer complaint is that dishwasher door panel is rusted. Took pics. Informed customer that rust is not covered after 30 days past POP. Quoted customer P&L. Customer will contact manufacturer for P&L authorization.

Customer complaint is that washer was not agitating and was making a grinding noise in last 2 minutes. Ran diagnostics and found error code F6e3 communication error ACU cannot hear MCU. Ran fast agitate and washer checked ok. Ran HSS and washer checked ok. Checked underneath and found rotor screw on the floor. Secured screw to rotor tight and tested again. Washer checked ok.

Customer complaint is that dishwasher was not draining. Inspected and found debris in drain pump housing and in garbage disposal drain inlet. Cleared and tested. Dishwasher checked ok.

Replaced control dsi board and ignitor tested operation normal heating normally

Checked unit unit was making vibration had to adjust tubing to quite vibration informed cust of how to set control 4 is recomended instruct is fullfilled

Called techline 7739918432 to document harness is open to drain pump checked at control per techline says to install clip to help new harness gave cust estimate for clip and harness

Customer complained of no ice . Ran service mode . Found e5 error. Found unit getting water per test 45. Replaced ice maker . Filled icemaker . Verified proper operation. ; used 1 W11658802 (ICE MAKER) from stock

Return to install new lid lock and bezel installed parts ran unit through service. Check mode all functions working started quick wash unit started and started filling cancel drained verified proper

Complaint door wouldnt close kept opening up has been sealing fine lately and now the ice cream on door doesnt stay frozen. Temp on freezer set on normal is 28 degrees. Found condensation on coil with no frost pattern. Needs sealed system. Order parts. ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (Suction to comp) and 1 W11504431 (Discharge to comp) and 1 W11506622 (Comp to process) and 1 W11506635 (Process) and 1 W11109499 (Filter) and 1 W11506623 (Dryer to cond) and 1 W11504448 (Dryer to cap) and 1 W11572047 (Evap) and 1 W11504450 (Evap to cap) and 1 W11504420 (Evap to suction)

Complaint unit doesnt power on. Power to the main and ui. No ui display. Needs new ui. Order part. ; ordrng 1 W11478526 (Ui)

Complaint the large oven door not closing properly. Found the hinge on left side not pulling in. Needs new hinge. Order part. ; ordrng 1 W11568941 (Left hinge large door)

Complaint no ice. Ran test 56 no errors. Ran test 57 ice maker cycles though harvest and dropped ice. Test 36 ice fan cones on. Test 37 thermistor passed. Ice bin was full of clumped ice. Cleared ice bin. Tested ok. Advised to allow 24-72 hours for a full bin.

"Complaint clothes still damp when dryer turns off and the lint screen is hard to put in with only a little lint on the screen as the lint falls off the screen into the duct when she pulls it out. Lint screen is testing ok. Did vent test with the vending attached 3x, no movement poor air flow. Tested 3x with the venting disconnected and tested fine good air flow. Advised customer to have venting cleaned to the outside. Unit operations tested ok. Customer refuses that there is a vent issue due to it never happened with any other dryer she had here in the last 20 years. Still states the dryer is the problem. Dryer is operating as designed. Customer does not agree with the findings. Customer refuses to sign; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"

Used clear sheild is spraying on top ofChopper filled with food . Advised rinse and scrape The dishes.Chopper note broken to replace Dish washer 13 years old

Checked and found that plug was not removed from disposal preventing dishwasher from draining. Advised that they would need to ensure plug was removed on any disposal or dishwasher will not be able to drain.

Checked over unit and found no lights on in fridge section found door switch had broken off causing no light. Replaced switch and lights are now operating and working to specs ; used 1 W11384469 (Switch) from stock

Checked unit had to disconnect unit she had borrowed ok per Micheal cust signed waver for water damage checked unit found drain pump seized replaced drain pump tested operation normal ran diagnostics normal water drain and spinning ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP

Replaced the suspension rods. Calibrated the control. Tested ok.

"Tested unit and found machine would not cycle the heat the unit would end up popping thermal fuse, replaced fuse and checked voltage finding control not sending any power from relay causing heater to stay on and never cycle. Unit is going to need a new control witch is no longer available advised customer we cannot get parts and they would have to purchase new dryer advise they can try calling customer service for help ; used 1 WP3392519 (THERMAL FUSE) from stock"

Removed old Gearcase and found cam had gotten melted again from bad Gearcase replaced cam and Gearcase ran unit thew a calibration and all operations now working to specs ; used 1 W10721967 (CAM KIT) from stock

Gave customer Ed on dryer unit is working properly advised cannot change times on every cycle in on timed dry

"Tested right oven and found bake would come on ignite then shut off, removed oven pan and found gas valve not opening causing unit to not light tapped on valve and adjusted air due to flam blowing out tested oven several times and unit is now lighting and working to specs"

Replaced all parts and ran three diagnostic cycles and all working normal. Ran drain and spin and all good.

"Complaint noise that comes and goes like a fluttering during operation not consistent throughout the entire cycle. I found noise is caused by the diverter disc, turning to an off state, causing disc to flutter normal operation left wash motor with customer no need to install no error codes and fault history no problems seen or found at this time. customer has an open floor plan, amplifying noise of dishwasher."

"A replaced motor sump assembly noticed drain was never properly installed originally when unit was installed. Missing clip loop is completely not connected advising customer to contact installation company they used to fix their mistake missing clip. By missing the clip, it can cause water to back up into the dishwasher from sink. Dishwasher is operating normally and working properly as of right now no additional issues found no leakage occurring. Ran through a quick wash cycle with no issues ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"

Customer complain unit is off-balance brand unit found unit is not off-balance check suspension suspension is good customer proper loading procedures and how to unit and rearrange clothes if needed. Verified proper operation . informed customer if returning for the same issue and no functional failure is found. Customer will be charged trip fee.

"Customers complained unit not cooling properly. Found freezer frosted over. Found thermistor broken wire and heater broken wire at connection. Ordering heater with harness, thermistor and thermistor clip. Also ordering freeze light. Informed customer office will call when job is authorized and parts come in. Informed to turn unit off day prior to return call to defrost. ; rqstng P&A on 1 W11650661 (Heater w harness) and 1 W11602886 (Freezer light) and 1 W11437914 (Thermistor clip) and 1 WP2188820 (Thermistor)"

"Returned to install auger motor, divider , washer and yoke. Ran unit and dispensed crushed ice and whole ice. Verified proper operation."

"Building A-1 apartment 202, door on left , Door 1.Unit leaking drain n rf, found evap drains n clogged, cleared and ran water down drain with no issue."

"Cs has heard a knocking sound all day, previously it was the icemaker. Found a cube jammed in the icemaker, so it could not complete cycle, removed cube and noise is gone. Being that it has happened repeatedly Quoted for icemaker/labor. Denied. Collected for service call boy and left icemaker in off position."

Left compressor evaporator core with customer issue is a defrost based issue unit not going in a defrost for upper evaporator not going in defrost for lower evaporator. Both are frozen over started within two months of customer owning product. I am ordering control for misters and evaporator fan motor for freezer zone and all associated parts. no sealed system issues found today. Will need a 2X timeslot as unit is a built-in refrigerator Office to call customer when all parts come in. Customer is aware that he may need to power off unit 24 hours before arrival or more depending on level of ice buildup on a evaporator course. I will need a helper when removing freezer door to line up freezer door when putting it back together ; ordrng 1 W11712700 (Insulation) and 1 W11661569 (Thermistor) and 1 W10555480 (Sheild) and 1 WP2163777 (Evap fan mtr) and 1 W11649686 (Thermistor) and 1 W11396715 (Fan mtr) and 1 WPW10624574 (Control) and 1 WPW10739408 (Control)

Replaced belt and idler pulley. Tested in timed dry and unit is tested making and heating fine; dspstn on spec-tagged invntry: 1 6602-001655 BELT and 1 DC93-00634A IDLER PULLEY

Middle rack pulls out but falls down to the ground. Found the clips. Wheels came off track. Was able to pop clip out and get the rack to move properly. All checks ok.

Installed new motor and wheel. Cleaned lint out of lint chute all checks ok.

Installed all new lets ran self test and no errors found all checks ok.

"Removed freezer door, bin and shelf. Replaced left and right door slides and door gasket. Reassembled, checked door operation and ensured proper seal around full perimeter of door. All operating properly."

Checked and confirmed dry setting was correct per service pointer W11705834C. Called tech line spoke to Chris SR# 7739922649. He had no other recommendations. He is deeming the dishwasher unrepairable.

Complaint dryer making abnormal noise. I found drive belt was freed out causing belt to slap against wall of dryer causing The noise. Replaced component kit tested operations dryers operating quietly now. No further issues found with dryer at this time. ; used 1 4392065 (DRYER REPAIR KIT) from stock

"Took microwave down, disassembled and removed cover. Found capacitor was also burnt and not working. Quoted customer for parts. Checked part availability and scheduled return for 9/20 PM. Customer requested after 3 pm if possible. Will install all parts on return visit.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode), dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"

Evaporator fan motor assembly found lots of foam insulating material yellow foam was causing fan blade to not spin properly all the time I removed no additional issues found with refrigerator at this time. All operations are normal as of right now.

Arrived and refrigerated was moved to the basement and the doors removed and left off. Removed old compressor and Installed new compressor and filter drier. Was piping it all up to before I brazed it to make sure filter drier would clear the drip pan on top of compressor and the aluminum cap tube broke off with about 1 feet inch sticking out. Can not complete repair. Called tech support documented my findings unit not repairable SR#7739917839

"Disassembled, removed and replaced main control and HMI. Reassembled, tested, washer now operating properly."

"Builder took microwave down and will reinstall. Removed and replaced blower fan. Tested, fan operating properly with no unusual noises."

"Removed defective compressor and dryer. Flushed system with nitrogen. Installed new compressor and dryer. Charged with nitrogen to 225psi, checked for leaks, none found. Allowed to sit for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct charge (50g) of R600a. Compressor operating and cooling properly.; used 1 R600a (Refrigerant) from stock"

"Replaced sump assy, ran diagnostic cycle to reset. All functions test fine and no leaks found"

"Icemaker hasnt been working for several months.After switching a water filter they had found leaking in basement, water poured out of freezer and freezer not cooling. They had removed filter and turned off water, has not leaked since.fr has started to get cold again. Measured 0 in freezer. Installed new filter, had water turned on and no leaking found, dispensed water until all air out of system, dispensing fine. Looks like water leak from filter had jammed evap fan/airflow which caused fr to not cool, fr and dispenser working fine now. Replaced ce maker did not advance to n testing. Ordering icemaker; ordrng 1 DA97-13718C (Icemaker)"

"Complaint of getting float sensor error when running. Unplugged on arrival, cs said they didnt see any water under unit. Ran normal cycle and pulled unit out, no leaking found, drained and started cycle again with no leaking found. Unit drains fine, did see some water stains in bottom tray coming from door overflow catch. Possible too much soap or dish placement, but not leaking in testing. Suggest less soap, looking at dish placement and running cleaner like Affresh on regular basis.no failure found at this time"

Checked unit found connection to heating element loose reinstalled tested operation normal showed cust heating in diagnostics

Found leaking buy damage from mice Cust buying newAfter take care of the mouse problem

"Found the back panel filled of frost, needs panel, senso and icemaker The ice is 3 inches thick on back cooling tower Fridge is 10 or more years oldCustomer buying new"

"Installed new control and push buttons and knobs Put into diagnostics clicked the selector once motor started And the green light went out on control. Motor wiped out the main control Needs new motor and control, not power to control or mtr.120 to control; rqstng P&A on 1 WH16X27251 (Control) and 1 WH49X27319 (Motor), states that autho needed"

Installed new latch and tested complete

Complaint dryer is not heating I found incoming voltages are improper I have 70 vac across red black 122 vac white black 4.2 vac red white. Heater has 9.8 ohms of resistance and thermal cut out its .2 ohms of resistance no issues found with dryer at this time voltage issue.

Inspected and found unit was reset by customer and running normally at proper temps in both compartments. No problems found today. 30 days on trip fee if customer needs us back out.

"Inspected and found door and hinges and gasket all needed to be adjusted, realigned everything and door now sealing properly."

"Inspected and found ice maker broken, replaced with new ice maker and cycled, filled with water and please allow 24-48 hours for ice production.; used 1 W11546935 () from stock"

"Inspected and found loud noise coming from stator and rotor in spin, and f7e2 fault for motor issue, main motor bolt is tightened properly. will order parts and call for return date. Returning tech, start with main acu replacement first as it probably improper voltage being sent to motor. Rotor and stator for back up.; ordrng 1 W11549931 (Main acu) and 1 W11354541 (Stator) and 1 W11314361 (Rotor)"

"Customer complained unit has no power. Found 120v at outlet. Found fuse blown. Replaced fuse. Ran unit several times verified proper operation. ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

Returned to install parts ordered. Installed new sump and wash-arm. Mounted unit using brackets ordered so unit is level and not leak. Ran unit for 15min. No leaks detected. Verified proper operation.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP

Customer complaint is that washer does not spin properly and plastic pieces are on clothes after washing. Inspected and found inner basket out of round and outer front tub is damaged and chipping. Outer front tub is NLA. Customer will buy new.

Wash Cycle Not Advancing - SP W11624962 - Maytag Only - Special Project S153AWB part labor on control only. I replaced main control tested operations found f7e1 motor target rpm is to low. I found actuator has failed. I replaced actuator re ran diagnostics performed control calibration no further issues found with washer at this time. ; used 1 W10913953 (ACTUATOR) from stock

"Unit needs to be unstacked, customer will call when they have it ready.; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"

Installed new panel and tested all checks ok.

Freezer door not closing causing frost. The bin wasnt in right. Put bin in properly and door closing properly.

Checked and found both refrigerator door gaskets torn. Requesting P&A for left and right gaskets. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 ADX72930427 (Left door gasket) and 1 ADX72930428 (Right door gasket)

"Tested and found dryer heating and cycling properly. Tested with vent test, failed. Took vent hose off dryer, very good airflow from dryer. Checked outside vent, virtually no airflow from vent. Advised customer that she would need to have vent checked for blockage or possible crimp or collapse.; used 1 W11224254 (Vent test kit) from stock"

"Customer said that washer stays in drain for a long time. Tested and ran diagnostics. No stored error codes. Ran control calibration, completed correctly. Ran Quick wash cycle, discovered that hot/cold water lines were reversed. Corrected lines. Resumed cycle, washer filled, agitated and drained properly. No other issues found at this time. Washer operating properly."

"Disassembled, removed and replaced wiring harness. Reassembled, ran control calibration. Tested washer, ran Quick wash cycle. Filled, operating and draining properly.; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER"

"Checked and found ice maker and ice ce dispenser operating properly. Water dispenser not working. Found valve not opening. Ran diagnostics, UI and paddles test good. Ordering water valve. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11548535 (Valve)"

"Tested washer, entered diagnostics. No stored error codes. Ran component tests for agitate and spin, both operating properly. Ran diagnostics cycle, completed correctly. Ran DLMS calibration. Exited diagnostics, started washer in Quick wash cycle. Washer filled and agitated normally. Washer operating as designed. Attempted to instruct customer on use of washer. I-n-I now fulfilled."

"Checked and tested washer. Found grinding noise coming from gear case in agitate and squeaking noise during spin. Requesting P&A for gear case, related pats and extra time. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11449840 (Gear case) and 1 W11481722 (Actuator), ordrng 1 W10721967 (Cam), rqstng P&A on 1 W11510461 (Wash plate) and 1 2Xtime (2X time)"

"Replaced gaskets and steamed out wrinkles, sealing properly. Advised to leave closed remaining Nader of evening to allow to form to unit"

"Installed latch, strike, and bezel. Showed customer it works."

Complaint that water trickling out of dispenser and making hollow ice customer replaced water filter and doing the same thing when water filter is removed it dispenses normally water filter clogged

No control of the ui and cant pull error codes Also the console cant select a cycle.Need ui and control Is stacked ; ordrng 1 W11550649 (Control) and 1 W11316623 (Console)

"Installed new hinge, door stop, cam hinge pinComplete"

"Checked over unit and found freezer door not closing causing poor cooling in both sections, found freezer ice maker rails had gotten stuck pulled out causing door to not shut all the way found rail had come loose and was going in sideways adjusted rail and repositioned to move smoothly in and out lubes all tracks and unit is now operating to specs"

"Replaced Orion board and inverter, compressor running and keeps running when put into diagnostics, when it should turn off, same issue as before except the compressor is running at a higher speed.Cs is having the unit block rf evap fan with and we have replaced the evap cover, compressor ( on finding a partial pattern). orian board twice, inverter twice and minator board.Called techline and went through full history in our notes, all finding and process. Re checked items with tech line including pressures ( pulls about -10 when running) it failed in test 39 compressor ramp speed, would come on very low and running for about 5 seconds before stalling out and then start again.. was set at speed 99. Pressure would fluctuate between 10 and 5 while doing this. Would not come out of diagnostics and was intermittently on/off when entering diagnostics throughout testing. Techline determined that it has a u/i issue and said to replace main board at same time. Same sr #.UI/i and main board ordered. Office to contact cs when parts come in to schedule return (after hours); ordrng 1 W11574767 (User Interface) and 1 W11664342 (Main control)"

Customer complaint is that washer began to vibrates heavily more often than normal. Inspected inspected and found clamp to bellow missing and screws to front panel behind console were loose. Secured screws and ordered bellow clamp. ; ordrng 1 W11266654 (clamp)

Checked unit found digits on clock intermitently blank out segments ordering control panel; rqstng P&A on 1 DG94-04148C (Panel control)

Replaced oven sensor and control

Return to install new spigot hose and valve installed parts flushed 24 ounces of water through no drips detected verified proper operation

Customer complain and it just runs and detergent is at the bottom at the end of cycle found sump motor or not energizing replace sump from truck stock in it now running and working as designed no leaks detected verified proper operation.

Customer complained of no heat. Going bad thermal cut off. Replace from ts. Verified unit heating and cycling heater. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock