We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Charlotte, NC 28216
Robert A.
Job Details: 03/29/2024
"Cx complaint that the units oven does not work. I inspected the to confirm the complaint. I found the cooktop works fine, however bake nor broil are igniting or lighting. I checked incoming power to the spark module. I found the connector was loose. Power is entering the spark module and both functions are working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Charlotte, NC 28216
Robert A.
Job Details: 03/29/2024
"Cx complaint that the unit is flashing an error code. I inspected the unit to confirm the complaint. I found the error code: f3e0. The fan continues to run even with the oven cold. The MW works fine, when I start the oven it says done immediately after starting to preheat. The unit needs a new control board and oven sensor to resolve the issue. Im ordering the part for try return visit.; ordrng 1 W11598120 (Probe sensor) and 1 W11659260 (Control assembly) and 1 W11598119 (Blower fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Charlotte, NC 28214
Robert A.
Job Details: 03/29/2024
Cx was not home. I did not diagnose the unit.; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Plymouth, CT 06786
Chuck M.
Job Details: 03/29/2024
Customer complaint is that washer would not start a cycle. Ran diagnostics and found error code F2e1 stuck key. Ran manual test cycle and found gearcase and motor noisy. Ordered gear case and motor. ; ordrng 1 W11449840 (Gear Case) and 1 W11283592 (motor-drve)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Bristol, CT 06010
Chuck M.
Job Details: 03/29/2024
"Customer complaint is that dishwasher is noisy. Inspected and found a squealing/rubbing noise when diverter is moving. Replaced wash motor and noise remained. Ordered another wash motor. ; ordrng 1 W11416362 (Wash motor), dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/29/2024
Installed new lid all checks ok.
We serviced a
LG WASHER TOP LOAD
Model WT7400CW
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/29/2024
Found a nail stuck in drain pump causing loud noise. Removed and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Suffield, CT 06078
Gary V.
Job Details: 03/29/2024
"Inspected and found ff evap fans not running, causing erratic temps in ff compartment, unit needs ff evap cover assy. Will submit estimate and call for return date, also submitting for extra time slot due to extra time needed on return. Customer will have ff compartment emptied on return trip.; rqstng P&A on 1 W11167902 (Evap cover)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT750SAKZ0
Near Chicopee, MA 01020
Chris B.
Job Details: 03/29/2024
Replaced parts and unit working normal. Ran a quick diagnostic cycle and all tested normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon, CT 06001
Chuck M.
Job Details: 03/29/2024
Replaced inlet valve and ice container. Checked ok. ; dspstn on spec-tagged invntry: 1 W11043013 VALVE
We serviced a
WHIRLPOOL VENTHOODS
Model WVW53UC0LS0
Near Bloomfield, CT 06002
Chuck M.
Job Details: 03/29/2024
Installed blower motor and tested. Showed customer it works.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Newington, CT 06111
Chuck M.
Job Details: 03/29/2024
Replaced door gaskets and corrected with blow dryer. Showed customer it works. ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Enfield, CT 06082
Gary V.
Job Details: 03/29/2024
"Inspected and open bake element and replaced with new element, cycled to temp and tested fine now.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Enfield, CT 06082
Gary V.
Job Details: 03/29/2024
"Concern is wild fluctuations in temp in both compartments. Inspected and found -7 in freezer and 40 in ff with temps at normal settings, air damper failing to open and main acu needs to be replaced as well. Will order parts and return.; ordrng 1 W11645127 (Air diffuser) and 1 W11558182 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Windham, CT 06226
Amanda R.
Job Details: 03/28/2024
Lid not closing correctly and lid lock broken control saying close lid when lid is closed ; ordrng 1 W11394572 (Lid lock) and 1 W11551369 (Left hinge) and 1 W11551376 (Hinge) and 1 W11557935 (Control)
We serviced a
MAYTAG DRYER
Model MGD5030MW1
Near Montgomery, MA 01085
Mike K.
Job Details: 03/28/2024
"Unit is under 1yr wp warranty per service bench. Cs is have no issue starting unit. Pressing start she cannot get it to start. In testing it starts for me each time, but I am pressing had and she cannot press as hard. Will order a new interface as I cannot say if is harder to start then others of same model. Office to contact cs when parts come in to schedule return.; ordrng 1 W11630382 (Control)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Mooresville, NC 28115
Robert A.
Job Details: 03/28/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Northampton, MA 01060
Mike K.
Job Details: 03/28/2024
"Cs says a main issue for a water staying in boot at end of cycle. Had just returned from out of state trip and though door is unlocked, not opening. Stacked unit.Tried starting/cancelling several cycles and clicks lock and unlock, but door not opening.F5e2. F0e1, door lock error, load during clean cycle. cleared history and ran through diagnostic cycle fine, other then unable to open door.Repair would be a door lock, but will either need second tech or to have dryer taken down before return. Saved estimates Nate as cs will think it over. Collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Holyoke, MA 01040
Mike K.
Job Details: 03/28/2024
"No receipt, but Unit is under 1 yr extended warranty from rent a center per service bench. Unit is disconnected, as a replacement has been installed. Complaint of just humming, not running. Plugged in and Unit is in a manual drain cycle. Ran for 5 minutes and was removing some coins stuck in agitator, if you turn the basket pump pauses, resumes shortly after basket stops moving. Ran 20 minutes and did not stop, cannot access diagnostics. Ordering control; ordrng 1 W11621183 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Windham, CT 06226
Chris B.
Job Details: 03/28/2024
Replaced compressor and worked with Amanda on the sealed system. Found a leak while charging with nitrogen. After installing new parts unit cooling properly.
We serviced a
MAYTAG M/W OTR
Model MMV1153AAW
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 03/28/2024
Tested unit and found when running unit making a loud buzzing cracking noise. Found transformer wire burnt off. Magnetron magnet crack. Parts no longer available for transformer customer will replace unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 03/28/2024
Checked and tested dishwasher. Found pump/motor bad. Filling correctly but never started wash. Removed and replaced pump/motor assembly. Ran dishwasher and checked for leaks. All operating properly and no leaks.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Somers, CT 06071
Gary V.
Job Details: 03/28/2024
"Inspected and found actuator broken, replaced and new actuator broken in box, installed another one and cycled, tested fine now. Sending defective TS part back for credit.; used 1 W10913953 (ACTUATOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 03/28/2024
"I installed the ordered parts and tested the unit for the cx. The unit is still not agitating. I ran multiple tests, the voltage is being set to the shifter at the control but the voltage does not appear at the shifter. However the orange and white wire have good continuity. The control is sending voltage to the shifter even in agitate. The unit needs a new control board, Im ordering the harness as well just in case.; ordrng 1 W11419171 (Control board) and 1 W11568984 (Main harness), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , 1 W11449841 GEARCASE , and 1 W10902814 WASHPLATE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Springfield, MA 01119
Mike K.
Job Details: 03/28/2024
"They are working with a different company who is in process of replacing a broken left rf door hinge.But with broken hinge the mullion flap has become loose and not seated properly. The flap is what we are here to address. Flap is not broken, just unseated, pulled off and resucured"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mooresville, NC 28115
Robert A.
Job Details: 03/28/2024
Cx complaint that the unit is squealing loud during use. I inspected the unit to confirm the complaint. I found the rollers worn. I replaced the roller and belt with the dryer repair kit and tested the unit for the cx. The unit is working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Waterbury, CT 06706
Jimmy R.
Job Details: 03/28/2024
"Tested unit and found light bulb in freezer section out checked voltage to light and found voltage removed light from housing and warmed up bulb reattached and bulb started working, advised customer bulb is faulty and needs to be replaced advised bulb is not covered under warranty quoted and he will get bulb replaced or call wAreenty company to send bulb. Checked cooling and all functions unit is now working to factory specs ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH and 1 W11518235 LED BULB"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 03/28/2024
"Tested and found no power to dryer. Found breaker tripped. Checked and found fuse installed on previous visit is not blown. Tested and found heating element burnt and shorted to ground causing breaker to trip. Element was tested on previous visit and was heating and cycling normally. This is a new problem not a rework. Removed and replaced element, reassembled and tested dryer. All components and functions operating normally and properly.; used 1 279838 (Heater) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/28/2024
Ck over unit and found vent crush pull unit out and correct vent issue. check over unit to make sure unit is heating unit now operating as design
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/28/2024
"Customer complained unit not working, cuts off after grinding noise heard. Nothing was under unit. Found gearcase shaft has slipped causing cam to cut through belt cover and fail. Ordering gearcase, belt, belt cover, and cam. Scheduled return call for ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11409708 (Belt cover) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Canterbury, CT 06331
Amanda R.
Job Details: 03/28/2024
F6e3 F6e2 f2e1 errors console wasnt powering on for customer for a couple days plugged unit in power on and started after I left they called back throwing F6e2 error quoted for controls
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Brooklyn, CT 06234
Amanda R.
Job Details: 03/28/2024
Lid lock bad replaced tested operation normal ; used 1 W11394572 () from stock
We serviced a
AMANA DISHWASHER
Model ADB1500ADB2
Near Killingly, CT 06239
Amanda R.
Job Details: 03/28/2024
Replaced heater element and motor tested operation normal mouse slightly chewed red wire going to diverter motor ; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Killingly, CT 06239
Amanda R.
Job Details: 03/28/2024
Not defrosting brown wire going to heater element disconnected reattached set temps at recommended customer going to leave off for a day to completely defrost evaporator
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Putnam, CT 06260
Amanda R.
Job Details: 03/28/2024
Lost complete cooling compressor running needs sealed system work ; rqstng P&A on 1 DA62-04309D (Filter dryer) and 1 NF54M5151ARTT3 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Chicopee, MA 01020
Mike K.
Job Details: 03/28/2024
"Unit not draining well, pump running. Filter clogged for chopper, pieces of plastics and glass, wrappers. Cleaned out and quoted for draining n pump. Approved. Replaced drain pump and draining fine. Wash motor running rough. Took apart again and copper clear, removed and nothing in accessing bleach areas. Continued running and less noise. Suggest just using as is inaccessibility blue. Either motor will break it down or damage motor, but is running better after several cycles.; used 1 WPW10348269 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6150PB0
Near Springfield, MA 01151
Mike K.
Job Details: 03/28/2024
"Top floor, entrance in rear of building. Unit is under 1yr wp warranty per service bench. Gas drier. Complaint of continuous running on sensor dry cycles. Tested on timed dry cycle,Air flow is good, heating is cycling fine. Moisture sensor tests fine in diagnostics, beeped advanced after touching sensor. f1e1 error in history, motor/heater failure. Cleared. Both motor and heater operated fine in testing. Ran normal/less dry cycle empty. Ran 20 minutes and still cycling/ showing as wet and not going into cool down; ordrng 1 W11591403 (Control) and 1 W11627521 (Encoder assy) and 1 W11545746 (Sensor)"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/28/2024
"Checked over unit and found machine would not start a drying cycle on a heavy load it would just buzz and customer would have to remove clothing, found motor faulty. Removed motor and could not get blower wheel off of motor had to break blower wheel and remove, replaced blower and unit is now starting and operating to normal specs ; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG M/W OTR
Model MMV5227JZ01
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/28/2024
Returned to install new magnatron ordered. Installed part and reassembled unit. Ran water test. Unit working as defined. Customer even did a test himself on some sort of bread. Customer confirmed working also.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Stanley, NC 28164
Ryan S.
Job Details: 03/28/2024
Customer complained unit not working. No power. Found customer had issue with electrical. Its either a miss wire in outlet or neutral issue in outlet. Informed customer to get electrician to solve issue. Unit didnt have proper power to run as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Denver, NC 28037
Ryan S.
Job Details: 03/28/2024
"Customer complained of noise during wash. Found sump making high pitched Noise. Replaced sump from pre id ts. Installed sump and unit, ran leak check and ran unit. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mount Holly, NC 28120
Ryan S.
Job Details: 03/28/2024
Customer complained of no heat. Found f7e1 error. Found heater bad with visible defect. Quoted 287.82 for repair. Repaired by replacing heater. Verified proper operation by running service mode and resetting function. Verified heater working. Showed customer. Collected via card. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
FRIGIDAIRE DISHWASHER
Model fgid2466qf5a
Near Fort Mill, SC 29715
Mitch H.
Job Details: 03/28/2024
"Checked and tested dishwasher. Filling and washing properly. Canceled cycle, can hear drain pump motor humming but not moving water. Needs drain pump. Quoted customer for repair, customer approved. Checked part availability and scheduled return for 4/1 AM. Collected full amount on cc.; ordrng 1 A00126401 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Fort Mill, SC 29707
Mitch H.
Job Details: 03/28/2024
"Confirmed purchase date and took picture of receipt. Also checked entitlement and shows delivery date of 12/14/22 with additional 1 year Costco warranty. Tested and found control would not respond to any inputs. Started to remove top and dryer powered up. Checked connections on control, no issues found. Control board dropping power. Ordering control. Checked part availability and scheduled return for 4/1 AM ; ordrng 1 W11525997 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Troutman, NC 28166
Robert A.
Job Details: 03/28/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found an error code: f9e1. I attempted a service cycle and a normal cycle, both cycles did not work at all. I checked voltage coming from the control in manual tests as well. There is no voltage leaving the board to the components. The harness has good continuity to the drain pump and shifter. The unit needs a new control board to resolve the issue. I quoted the cx and collected the service call by CC."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mooresville, NC 28117
Robert A.
Job Details: 03/28/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/28/2024
"Installed parts ordered. Installed cap, diode, and hv transformer. Installed unit and cup of water test. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/28/2024
"Returned to install door hinges installed hinges, made sure door opener and closed properly. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model CVE3400B
Near Mooresville, NC 28117
Robert A.
Job Details: 03/28/2024
The cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Charlotte, NC 28269
Robert A.
Job Details: 03/28/2024
"I installed the ordered part and tested the unit for the cx. The unit is still not working in speed 2 for the hood fan, I checked power from the control at speed 2. 122v is leaving the control to the fan. The unit needs a new hood fan as well to resolve the issue. Im ordering the fan and harness just in case.; ordrng 1 W11441128 (Hood fan) and 1 W11685583 (Main harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Brimfield, MA 01010
Chris B.
Job Details: 03/28/2024
Complaint that the ice is not dispensing properly. Found broken auger teeth. Will order parts for a return visit.; ordrng 1 WP2220458 (Auger Coupler) and 1 WPW10258544 (Shaft) and 1 W10852956 (Shaft Spring) and 1 WP2305382 (Washer) and 1 W11573761 (Shute) and 1 WPW10291905 (Seal)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNIFS
Near Blacksburg, SC 29702
Mitch H.
Job Details: 03/28/2024
Removed and replaced freezer door seal. Used heat gun to mold gasket and ensure proper seal around full perimeter of door.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model CAE2795FQ0
Near West Hartford, CT 06117
Chuck M.
Job Details: 03/28/2024
Customer complaint is that washer was not working. Ran diagnostics and found error code F9e1 long drain. Found drain pump receiving voltage but pump was not running. Replaced pump and tested. Washer is working properly. ; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Bloomfield, CT 06002
Chuck M.
Job Details: 03/28/2024
Customer complaint is that freezer was not freezing food on top shelf. Customer had another appliance repair company come out and they cleared ice buildup on now unit is cooling properly. Inspected and found control is not going into defrost. Quoted customer for P&L. Customer will repair.
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Avon, CT 06001
Chuck M.
Job Details: 03/28/2024
Customer complaint is that dryer is noisy. Ran dryer for 45 minutes on timed dry. Added a load to encourage noise. Customer has recording of noise. Could not duplicate noise. Found dryer vent flap partially open due to lint stuck between vent. Cleared.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Farmington, CT 06032
Chuck M.
Job Details: 03/28/2024
Customer complaint is that washer would not drain or spin. Arrived and customer had just completed a load successfully and started another load. Interrupted cycle and ran diagnostics. Found error code F0e5 off balance loads. Ran test cycles and washer checked ok. Chime does not work on washer. Ordered console. ; ordrng 1 W11478526 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Southington, CT 06489
Chuck M.
Job Details: 03/28/2024
Customer complaint is that food was freezing in Fresh Food section. Inspected and found items blocking diffuser and FF temp was set at 33 degrees. Set temperature to recommended and advised customer to allow time for temperature to stabilize. Informed customer that frozen items will take longer to thaw after temperature is satisfied.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Southington, CT 06489
Chuck M.
Job Details: 03/28/2024
Customer complaint is that washer was making a clunking noise and clothes came out wet. Inspected and found drive pulley nut was loose and cam was not engaged properly. Tightened and tested. Washer checked ok. Showed customer it works.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Berlin, CT 06037
Chuck M.
Job Details: 03/28/2024
"Replaced control and control panel. Tested and dishwasher is working properly. Lower rack rollers are broken and was mentioned in ticket but were not ordered. Ordered rollers. ; ordrng 4 WPW10195417 (Lower Rack Rollers)s, dspstn on spec-tagged invntry: 1 W10854215 CNTRL-ELEC"
We serviced a
GE DISHWASHER
Model PDW7800N15BB
Near Franklin, MA 02038
Aimee Z.
Job Details: 03/28/2024
"Found 15 ohms at drain pump, needs 30Bad drain pumpAlso wants bottom seal and gasketCost high for age buying new"
We serviced a
GE REFRIGERATOR
Model GNE25JSKGFSS
Near Franklin, MA 02038
Aimee Z.
Job Details: 03/28/2024
"Found fan noisy again,took apart freezer tested defrost term cold had continuity.Also checked the heater good no breaks The was small amount of frost out side panel Steam to get at fan. Found noisy fan when ramps up noisyUnder month ; ordrng 1 WR60X31698 (Fan)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Springfield, MA 01119
Mike K.
Job Details: 03/28/2024
"They are working with a different company who is in process of replacing a broken left rf door hinge.But with broken hinge the mullion flap has become loose and not seated properly. The flap is what we are here to address. Flap is not broken, just unseated, pulled off and resucured"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Springfield, MA 01109
Mike K.
Job Details: 03/28/2024
"Unit is heating/cycling and tumbling fine, clogged vent. Cleaned out first couple feet, but vent looks to be clogged throughout. Explained to cs that vent is not covered by contract. Suggest cleaning or replacing, making sure to clear exit to outdoor air regularly"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Springfield, MA 01109
Mike K.
Job Details: 03/28/2024
"Found cam but had come loose damaged cam, belt, actuator. Replaced and ran diagnostic cycle fine.; used 1 W10913953 (ACTUATOR), 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hebron, CT 06231
Jeremy B.
Job Details: 03/28/2024
Washer not completing cycles. Found cold water screen clogged. Cleared and ran calibration on control then self test all checks ok.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Portland, CT 06480
Jeremy B.
Job Details: 03/28/2024
Dryer making squeaking noise. Idler pulley seized. Installed repair kit all checks ok. Customer must clean vent.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW02
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 03/28/2024
Bellow has a hole causing a leak. Needs new bellow. Quoted customer they will pass.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Hartford, CT 06118
Jeremy B.
Job Details: 03/28/2024
Found washer not level causing off balance load and poor spin. Was able to adjust and run self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Enfield, CT 06082
Gary V.
Job Details: 03/28/2024
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Chicopee, MA 01013
Gary V.
Job Details: 03/28/2024
"Inspected and found draw glides broken and door hinges not closing door properly, will order parts and return.; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge) and 1 W10807828 (Draw glide) and 2 WP3196557 (Screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Springfield, MA 01107
Gary V.
Job Details: 03/28/2024
"Inspected and found no ice production and e5 ice maker fault, broken ice maker and also found water feed tube frozen, will order parts and return.; ordrng 1 W11658802 (Ice maker) and 1 W11226501 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Agawam, MA 01001
Gary V.
Job Details: 03/28/2024
"Inspected and found high side condenser line leaking, (returning tech look at SD pic to see were leak is) will order new compressor and call for return date.; ordrng 1 W11580057 (Compressor) and 1 876765 (Tubing kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffield, CT 06078
Gary V.
Job Details: 03/28/2024
"Inspected and found wrong wash pump in box from previous visit, Installed correct wash pump this visit and cycled thru cycle, tested fine now.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 03/28/2024
Found burnt out bake element causing poor heating. Replaced and preheated to 350 all checks ok. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near East Hampton, CT 06424
Jeremy B.
Job Details: 03/28/2024
Installed new Adjusters all checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Meriden, CT 06451
Jimmy R.
Job Details: 03/28/2024
Install new control and harnesses ran diagnostics to recalibrate unit ran wash and spin cycle all operations now working as manufacturer specs
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/28/2024
"Tested unit and found dryer interface would not work found console registering dashes but no time, removed console and hard reset it same issue ran diagnostics and unit would run and heat but no time and no start console is faulty and needs to be replaced. Customer going to call customer service see if they will help if not she will call to order part"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Waterbury, CT 06708
Jimmy R.
Job Details: 03/28/2024
"Tested unit upon arrival and found dispenser paddle getting stuck causing continuous water flow from dispenser after cups release from paddle order dispenser separator for repair. Parts tentative p/a ; ordrng 1 W11355295 (Separator) and 1 W11183317 (Black left) and 1 W11183313 (Black right), states that autho needed"
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, MA 01036
Chris B.
Job Details: 03/28/2024
"Replaced all parts and unit running normal. No error codes present. Ran all bake, broil and convection and all running normal."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near East Longmeadow, MA 01028
Chris B.
Job Details: 03/28/2024
Complaint that the unit stays running and wont count down. Found error code F2E1. Ran diagnostic cycle and found water valve stayed opened for too long. Found the water valve turned on during regular cycle when it shouldnt. UI is responding properly running through the HMI test. Ran a quick cycle it did count down and sensor are good. Concerned that the water sprayer did not act normal twice. Will order control board. Vent is not clogged. ; ordrng 1 W11618921 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/28/2024
Found the harness bottom freezer door broken no power to ice maker. From stress of door took photo.; ordrng 1 W11037733 (SS freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW00
Near Newington, CT 06111
Chuck M.
Job Details: 03/28/2024
Replaced mullion. Showed customer it works.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model UMV1170LW00
Near Hartford, CT 06106
Chuck M.
Job Details: 03/28/2024
Customer complaint is that microwave is not working. Control is out and voltage is present. Tested fuse and it checked ok. Tested cavity thermostat and it is open. Ordered cavity thermostat P&A. ; rqstng P&A on 1 W11574181 (Cavity Thermostat)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Coventry, CT 06238
Amanda R.
Job Details: 03/27/2024
Unit needs new wire harness and terminal block ; ordrng 1 W11532661 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Voluntown, CT 06384
Amanda R.
Job Details: 03/27/2024
Ice maker evaporator drain clogged needs kit for repair ; rqstng P&A on 1 5303918784 (Kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Southington, CT 06489
Chuck M.
Job Details: 03/27/2024
Customer complaint is that dishwasher wash not washing with the normal force as if there was not enough water in unit. Ran diagnostics and found error codes. F6e4 float switch open. F2e1 stuck key. Ran dishwasher and all checked ok. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Gastonia, NC 28054
Ryan S.
Job Details: 03/27/2024
"Customer complained after starting a load after another load is finished and sometimes during 1st load she gets clean lint filter message. Checked lint filter. Lint filter clean with no obstructions. No obstructions on exhaust vent. Used vent test kit and vent test kit didnt pass when unit is hooked up to homes vent 3 out of 3 times. Checked outside and vent exhaust is opening from airflow and is not obstructed in any way and can feel decent airflow out of exhaust on outside of home. Ran vent test with unit not attached to exhaust line and test passed right away. 3 out of 3 times. Called tech line. Sr# 7738768063 tech line agreed unit working as designed, informed customer even though it was just cleaned have someone checks the structure of the exhaust line for possible issues or length issues. Verified proper operation. ; used 1 W11224254 (VENT TEST KIT) from stock"
We serviced a
AMANA RANGE
Model AER6303MFW5
Near Gastonia, NC 28052
Ryan S.
Job Details: 03/27/2024
"Customer complained unit not heating properly. Found bake element burnt out. Installed new bake element . Ran preheat 350? unit preheated, verified proper operation. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Plainville, MA 02762
Aimee Z.
Job Details: 03/27/2024
"There was ice in bin but very little. I tested the ice maker found ice cubes getting stuck in ice tray.Removed ice and set in a harvest and fill . Filled with water valve is fineIce maker jamming . I asked if Cust taking draw out to get ice , she wasnt sure.Also checked fan running and thing are cold in freezer.Ordering new ice maker; ordrng 1 5304532555 (Ice maker), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Charlotte, NC 28269
Robert A.
Job Details: 03/27/2024
Cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
KITCHENAID VENTHOODS
Model KVWB406DSS4
Near Huntersville, NC 28078
Robert A.
Job Details: 03/27/2024
Cx complaint that the units light button is separating making it hard to come on. I inspected the unit to confirm the complaint. I found the button is separating and does not stay in the on position. The assembly needs to be replaced to resolve the issue. Im ordering the part to for the return visit. ; ordrng 1 WPW10727063 (Control assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Huntersville, NC 28078
Robert A.
Job Details: 03/27/2024
"Cx complaint that the unit is aggressively shaking during spin cycles. I inspected the unit to confirm the complaint. I found no error codes. I ran a service cycle, all components passed with no issues. I checked the suspension rods and springs, all are in good condition. The shipping bolts have been removed. I showed the cx the spin button and suggest putting it the highest speed to help balance the load during spin cycles. The unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/27/2024
Found loud sqeeling noisesDid full tune up and tested Complete; used 1 4392065 (Tune up kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Southington, CT 06489
Chuck M.
Job Details: 03/27/2024
"Customer complaint is that when refrigerator door closes, the freezer door pops open and doesnt seal back to cabinet. Adjusted door hinge and tested. Had customer test and all checked ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Meriden, CT 06451
Chuck M.
Job Details: 03/27/2024
Customer complaint is that dishwasher was not draining. Found water inside dishwasher. Selected drain and water drained slowly and sink sink started to back up. Turned on garbage disposal and water drained faster. Dishwasher checked ok. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Meriden, CT 06450
Chuck M.
Job Details: 03/27/2024
Customer complaint is that washer would not start cycle. Ran diagnostics and found error codes F9e1 long drain call for service. F0e7 load detected during clean washer cycle. Inspected lower harness and found no breaks. Tested voltage at control J6-3 to neutral and found no voltage present. Ordered drain control and lower harness. ; ordrng 1 W11569161 (Lower Harness) and 1 W11543994 (ACU)
We serviced a
GE RANGE
Model JB3000R2BB
Near Berlin, CT 06037
Chuck M.
Job Details: 03/27/2024
Installed oven door glass and tested. Showed customer it works
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2 11
Near New Britain, CT 06052
Chuck M.
Job Details: 03/27/2024
Replaced door lock and tested. Door opens at end of cycle.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newington, CT 06111
Chuck M.
Job Details: 03/27/2024
"Replaced control pantry control and all LEDs. Pantry UI is not working it is receiving voltage. Harness checked ok. Ordered Pantry UI and aurora board and power supply board. P&A; rqstng P&A on 1 WPW10624574 (Power Supply Board) and 1 W10804160 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE 1 WPW10675033 CNTRL-ELEC , and 1 WPW10769076 CNTRL-ELEC , states that autho needed"
We serviced a
MAYTAG RANGE
Model MGR5775QDB
Near Newington, CT 06111
Chuck M.
Job Details: 03/27/2024
Replaced control and tested. Started bake cycle and then canceled. Cancel is working and oven is heating. Showed customer it works.