We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Tolland, Connecticut 06084
Gary V.
Job Details:
06/18/2025
"Inspected and found wash pump no longer working, replaced with new pump and ran diagnostics test, tested fine.; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Tolland, Connecticut 06084
Gary V.
Job Details:
06/18/2025
Installed new door and tested fine.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28278
Caleb
Job Details:
06/18/2025
"Replaced defective motor, showed customer the issue with the motor, there was discoloration in a connection on the start winding. Indicates loose connection causing excessive heat. Unit checks fine."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Charlotte, North Carolina 28278
Caleb
Job Details:
06/18/2025
"Unit needs new control. Control not sending voltage to motor, motor open. Needs new motor as well. ; ordrng 1 W11549461 (Motor) and 1 W10847984 (Belt switch) and 1 W11618916 (Control) and 1 WP697772 (Blower)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIS25XVMS6
Near Clover, South Carolina 29710
Caleb
Job Details:
06/18/2025
Ice maker frozen over again. Need 2x frame to defrost. Reordering icemaker. Ice bin special order. Will call when parts arrive. Gaskets torn causing moisture to develop in fresh food section.; ordrng 1 WPW10324090 (Ice bin) and 1 WPW10127427 (Damper) and 1 WP67006341 (Gasket) and 2 W10830055 (Gasket)s and 1 W10882923 (Ice maker)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8120HC0
Near Clover, South Carolina 29710
Caleb
Job Details:
06/18/2025
Replaced both control and ui. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWP575GW1
Near Millbury, Massachusetts 01527
Glenn
Job Details:
06/18/2025
Installed parts calibrated washer ran diagnostics tested all ok no leaks ( customer is owed $129 refund ASAP. Thank you. ) done.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
SAMSUNG DRYER
Model DVE45R6100C
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
06/18/2025
Complaint that the dryer is not heating. Found bad heating element. Replaced part with TS# DC97-14486A and unit heating normal. ; used 1 DC97-14486A (ELEMENT) from stock
We serviced a
KENMORE DRYER
Model ="110.61202011"
Near Millis, Massachusetts 02054
Aimee Z.
Job Details:
06/18/2025
"Found the therm fuse open ,replaced with ts Is heater and spinning.Advised to clean vent cleaned and shorted.Spoke to Cust on phone mom ; used 1 WP3392519 (Fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ02
Near Bristol, Connecticut 06010
Andre
Job Details:
06/18/2025
Ck unit upon arrival and found unit cooling but fan motor not running up to speed replace fan motor and unit now operating to manufacturers specs ; used 1 Wpw10464673 (Fan motor) from stock
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
06/18/2025
"Tested washer due to unit not starting and going right to done, found when running diagnostics unit would error out F7e1 tachometer missing or wrong signal. Tested actuator and found no movement causing unit to not wash or spin. Replaced actuator and ran a test checking actuator found unit now shifting and washing properly. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
06/18/2025
"Ran dryer due to not drying clothes all the way the first 60 min cycle and found heater coming on but never cycling, tested voltage and 240v is present tested thermal cut offs and found heater cut off was never secured to terminal just resting on the side causing it to not operate then operate. Replaced cutoff and secured Ran a cycle and unit is now heating up and cycling to specs ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
FRGIDARE DRYER FL
Model EIMED55IIW0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
06/18/2025
"Checked over unit and found machine would not power up removed terminal block cover and found terminal block had fallen down and was touching metal cabinet of dryer, fixed terminal block so it was screwed back down and unit has no power, checked breaker and found it would not reset to send power to unit. Advised customer unit has no power to it due to terminal block must have shorted out breaker causing the error advised it had to test with no power they will get breaker fixed and go from there"
We serviced a
AMANA REFRIGERATOR
Model BX22S5W
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/18/2025
"Checked over unit and found freezer leaking water from excessive frost build up, found door gaskets falling apart and not sealing allowing warm air to get into unit and build frost and leak when in a defrost cycle. Checked gaskets and inner door liners are brittle and cracking unit will need inner liners and both gaskets to fix inner liners are no longer available advised I would submit parts and they will get in contact with customer on further resolutions. All parts tentative p/a ; ordrng 1 WP12550115Q (Gasket fridge) and 1 WP12550116Q (Freezer gasket) and 1 10462201 (Freezer liner discontinued) and 1 10462101 (Fridge inner liner discontinued)"
We serviced a
BOSCH DISHWASHER
Model Shpm78z54n/01
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
06/18/2025
Found leaking from the heater and found the float never activated the drain pump and flooded the kitchen.Cust buying new
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Brookfield, Massachusetts 01585
Chris B.
Job Details:
06/18/2025
Complaint that the touch panel is not responding properly. Found bad buttons on control touch and replaced part. Unit responding properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
06/18/2025
"Complaint touchscreen goes blink even though unit is paired and updated in the app. Have to unplug washing machine at least once every single day if not more. Unit also during agitation cycle making a abnormal grinding noise. Unit also displaying now F3E2 error code in the middle of every cycle, no matter what cycle is selected . I found gearcase leaking oil underneath. I found error codes in fault history I found water is not dispensing properly unit will need main control, user interface, gearcase, and all associated parts and water inlet valve to repair. F3e3 f3e2 f8e1 f0e3 ; ordrng 1 W11510463 (Control) and 1 W11478525 (Ui) and 1 W11551646 (Spanner nut) and 1 W11510461 (Washplate) and 1 W11260238 (Rotor) and 1 W10734521 (Clutch) and 1 W10754448 (Electric clutch) and 1 W11449841 (Gearcase) and 1 W11220230 (Inlet valve)"
We serviced a
BOSCH DISHWASHER
Model SHP68T55UC/01
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
06/18/2025
Found leaking buy heater and pump mtr Also the Cust has mice Not repairing buying new
We serviced a
GENERAL ELECTRIC RANGE
Model JB655YKBFS
Near Stafford, Connecticut 06076
Gary V.
Job Details:
06/18/2025
"Inspected and found rt ft open inner coil in burner and replaced with new burner and also found switch staying on high, replaced switch and burner tested fine now."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
06/18/2025
"Ran unit and found machine leaking water from float area and not washing well, found float gasket and nut loose causing leaking tightened up and unit stoped leaking water and is now holding. Recalibrated unit and cleaned all spray arms due to blocked ran a wash cycle after cleaning unit and all operations are now working to specs. Customer is very frustrated with unit and it keeps on breaking customer would like to know on a replacement unit if anything breaks down again advised I would note it and go from there"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
06/18/2025
"Arrived, spoke to customer. RC an FC are cooling properly. Not the same issue as before. Issue is that items are freezing in crisper drawers. Ran diagnostics, all components checked good. No issues. UI has extend freeze lit and could not turn off. Called tech line spoke to Edwin SR# 7741806956. Ordering UI. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11330486 (UI interface)"
We serviced a
SAMSUNG WASHER TL
Model WA45T3200AW/A4
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
06/18/2025
Complaint that the washer has an error code 4E. Found clogged water valve. Quoted for parts and labor. Customer has been having issues with the sediment filter in the house and will have this problem resolved first and will call office if they decided to do the repair.
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
06/18/2025
Found wrong serial number on the washer the what was on the ticket. Customer will call Whirlpool and have the information updated before servicing.
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Bethlehem, Connecticut 06751
Andre
Job Details:
06/18/2025
Ck unit upon arrival customer show me a message that machine show no water detected. Customer stated that he Had To play with water valve and finally was able to get water. Have customer add clothes to washer and run and monitor quick was cycle unit now operating to manufacturers specs
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
06/18/2025
"Found poor frost pattern, compressor is operating wattage 44-60 called tech support. Will need to return for system leak check if no leak are found then replaced the compressor and filter dryer sr 7741803280 ; ordrng 1 W11599968 (Compressor) and 1 W11109499 (Filter)"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
06/17/2025
"Inspected and found drain pump loud and worn out and wire harness broken, quoted and he will call, needs to speak with wife first."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Waterbury, Connecticut 06704
Andre
Job Details:
06/17/2025
"Ck unit upon arrival found wash icon flashing as to say unit was pause. Ran diagnostic on unit and found no error code, calibrate unit and run full quick wash cycle and monitor full cycle and found once unit complete cycle drain pump would consistently running order control for repair inform customer office would reach out once parts comes in; ordrng 1 W11608056 (Control boad)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Thomaston, Connecticut 06787
Andre
Job Details:
06/17/2025
Ck unit upon arrival and found display on but no operating on stove or oven have customer sign waiver to slide unit out and found harness at terminal block burnt order parts to complete repair customer will also have husband check power from breaker to outlet because I was not getting complete power to outlet ; ordrng 1 Wpw10245259 (Terminal block) and 4 Wp3400029 (Center nut)s and 1 W11750758 (Harness) and 1 Pt220 (Power cord)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS06
Near Litchfield, Connecticut 06759
Andre
Job Details:
06/17/2025
Ck unit upon arrival both compartment completely hot. Check and tap system and unit has all Freon inside system order seal system parts to complete repair 2Time on return also have customer sign waiver to pull unit out ; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Valve) and 1 W11109499 (Drier) and 1 2Time (2Time)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ05
Near Torrington, Connecticut 06790
Andre
Job Details:
06/17/2025
Ck unit upon arrival and found ice marker wont cycle Hold reset button and same issue no operation from ice marker order parts for replacement ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
06/17/2025
Complaint that the ice maker is not working. Found freezer door not shutting properly do to ice buildup on the rail. Removed all ice and door closing properly. Mentioned to the customer to keep an eye on the cooling for the next few days.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Clover, South Carolina 29710
Caleb
Job Details:
06/17/2025
"Unable to detect any smells at this time, unit functioning as designed, advised customer of proper use and care."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS04
Near Fort Mill, South Carolina 29707
Caleb
Job Details:
06/17/2025
"Replaced mag, cap, inverter and control , unit tests fine."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC302EBS08
Near Fort Mill, South Carolina 29707
Caleb
Job Details:
06/17/2025
Replaced gasket. Used heat gun to adjust gasket. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWB955FC1
Near Fort Mill, South Carolina 29715
Caleb
Job Details:
06/17/2025
Replaced all parts needed. Unit checks fine.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near York, South Carolina 29745
Caleb
Job Details:
06/17/2025
Replaced control. Unit tests fine.
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Rock Hill, South Carolina 29730
Clinton
Job Details:
06/17/2025
Necked over all Normal causes of leaks drain pipe water lines and valves I tested unit multiple times could not find any leaks instructed customer to wash full cycle and watch for water will return same day if leak occurs
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Mill, South Carolina 29707
Clinton
Job Details:
06/17/2025
Tested all fused and door switch played with timer unit came back on. Then found unit needed timer order timer set up next available appointment time; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Indian Land, South Carolina 29707
Clinton
Job Details:
06/17/2025
Installed part to repair the washer ran diagnostics cycle no issues or noise after repairs
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Fort Mill, South Carolina 29707
Clinton
Job Details:
06/17/2025
Nothing to be cleaned unit is working properly no issues
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Rock Hill, South Carolina 29732
Clinton
Job Details:
06/17/2025
Used pump motor top as there was only some glass stuck in original pump unit operation is normal with no noise.
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Rock Hill, South Carolina 29732
Clinton
Job Details:
06/17/2025
I pulled unit checked voltage to unit is was not correct wiggled the plug in outlet came back to proper voltage. Unit its self is fine customer need new outlet
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/17/2025
Complaint washing machine will not stop running cycles will not be selected. User interface is blank. I found F3E1F1E1 fault code. History I verified no cuts or tears in pressure hose and a pressure hose is not kinked bent or twisted or sliced in any locations visible. Washing machine working properly upon departure. after replacing control board and performing control board calibration process
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/17/2025
"Complaint oven made a loud exploding noise and blue light started shooting out of oven cabinetry with lots of lightning and sparking zapping noises occurring. I found Baker element had failed spectacularly. I replaced bake element verified proper voltages are getting to oven and they are found thermal, cut out fuse and control. Have both failed as well. Unit will need control and thermal cut out to fully repair unit part of one year additional ELW program. ; ordrng 1 W11583303 (Control) and 1 WP3196548 (Fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/17/2025
Complaint dishwasher is not washing dishes properly soap still remaining at the end of the cycle. I found upon arrival notating of dents flooring is starting separating in front of the dishwasher or dishwasher has been leaking for a while from diverter heavy scratch mark in the floor upon arrival customer stated she knows about theres lots of scratches in the floor already. She states and had me put down towels. I found error codes 9-1 4-3 7-1 I performed a diagnostic cycle upon departure no leakage found everything working properly.
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/17/2025
"Replaced previously ordered parts, tested operations no further issues found everything now working properly. Performed a control board DLMS calibration cycle as well."
We serviced a
KITCHENAID REFRIGERATOR
Model KUBR204ESB00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/17/2025
Compliant unit making loud buzzing noise all the time. I found evaporator is frozen over causing noise to occur ordering defrost sensor and evaporator fan motors and harness with sensor. No further issues found with unit at this time.; ordrng 1 W11238391 (Thermistor) and 1 W10780364 (Harness) and 2 W10854409 (Evap motor)s and 1 W10292475 (Defrost assembly)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ09
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/17/2025
Complaint refrigerator Humming noise all the time compared to Bosch. I found noise is normal. Noise noise is evaporator fan motor creating vibrational noise during operation. Cannot adjust paneling or anything to silence. Noise unit operating as designed as of right now. Water leaking from ice door is due to ice cubes getting stuck in door shoot customer was unaware that they needed to dump. I spin every so often Ice was clumping together as well. Using decibel meter noise is approximately 62 dB. Left parts with customer.
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/17/2025
Replaced all previously ordered parts tested operation no further issues found at this time with appliance. No leakage found either.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
06/17/2025
Dryer door you have to slam and have someone holding the back of the dryer so it doesnt scratch the floor when closing the door. I found customers complaint was true and replaced parts tested operations no further issues found with dryer at this time.
We serviced a
MAYTAG WASHER TL
Model MVW6200KW0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
06/17/2025
Checked and found cam pulley nut had backed off causing pulley to drop. Pulley rubbing belt guard and chattering on cam gear. No issues found with gear case. Removed and replaced cam. Ensured pulley was secure and nut had locktite applied and was properly tightened. Ran control calibration and tested washer. All operating properly and quietly.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
06/17/2025
"Tested washer, found it would start and begin sensing but then went to done and drain pump would start. Checked and tested capacitor, tests good. Unplugged washer, waited several minutes. Plugged back in, washer now starting properly. Needs control. Checked part availability and advised customer that office will call when part arrives.; ordrng 1 W11740022 (Control)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW8620HC4
Near Mount Holly, North Carolina 28120
Mitch H.
Job Details:
06/17/2025
"Washer is on second floor and sitting in a plumbed pan. Found water standing in pan. Tested washer and inspected fill hoses, drain hose, bellows, and both dispensers. No damage or leaks found. Customer says that pan will fill up each time she uses washer. Unable to remove washer from pan or get washer tipped back to inspect further. Requesting authorization for 2nd technician to remove washer from pan and check and inspect further.; saved tckt"
We serviced a
JENNAIR FREEZER
Model JBZFR30IGX10
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
06/17/2025
"Disassembled, removed and replaced main control and tube. Reassembled, plugged unit back in. Tested, ice maker and all functions tested good and operating properly."
We serviced a
KITCHENAID MW-HOOD COMBO
Model KMMS130RPS01
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
06/17/2025
Checked and tested microwave. Found unit heating and operating properly. No issues with microwave operation.Customer was concerned about loudness of exhaust fan. Checked and found it operating properly. Advised customer that noise is normal operating sound of exhaust fan running at high speed. Microwave operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ00
Near Rock Hill, South Carolina 29732
Clinton
Job Details:
06/17/2025
The heaters for the face and filled tube are shorted out need the both as the fill tube is frozen order both parts with the office ; ordrng 1 W11087201 (Heater) and 1 W11637688 (Face heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMW1
Near Holden, Massachusetts 01520
Glenn
Job Details:
06/17/2025
Complaint dishwasher leaked onto the floor and was full of suds. Found no error codes ran diagnostics all tested ok. Customer instruction on soap suds which leaked under the door. All tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Worcester, Massachusetts 01609
Glenn
Job Details:
06/17/2025
Replaced defective spray arm tested all ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Hickory Grove, South Carolina 29717
Caleb
Job Details:
06/17/2025
"Replaced defective element, unit checks fine."
We serviced a
MAYTAG WASHER TL
Model MVWB835DW3
Near Worcester, Massachusetts 01610
Glenn
Job Details:
06/17/2025
"Found gear case leaking and bearing failure removed agitator, spanner nut and torx screw from rotor. Order parts ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gear case) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
06/17/2025
"Customer states unit leaksConfirmed issue, found leak coming from float switch, adjusted gasket and tested, found no leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
06/17/2025
Installed parts tested okay
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Medway, Massachusetts 02053
Lee
Job Details:
06/17/2025
Installed parts tested okay
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Medfield, Massachusetts 02052
Lee
Job Details:
06/17/2025
"Customer states unit failed to drain and now wont start cycleConfirmed issue, harness broken at drain pump, replaced, added clip to prevent reoccurrence ; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER , used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"
We serviced a
LG REFRIGERATOR SXS
Model LRSES2706V/01
Near Foxborough, Massachusetts 02035
Lee
Job Details:
06/17/2025
"Found full frost pattern, compressor pulling .9 amps, checked Evap fan does run okay, did find readings on freezer temp sensor were off as well as damper door does not shut all the way, need to order and replace both ; rqstng P&A on 1 6500jb2008z (Temp sensor), ordrng 1 ADJ73292206 (Damper assm.)"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
06/17/2025
Wires to drain pump broken. Replaced wiring harness tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM12
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
06/17/2025
"Removed and replaced RC compartment door. Removed shrink wrap, reinstalled handle and shelves. Leveled door. Ensured customer was happy with door and operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
06/17/2025
"Removed old compressor,condenser and drier flushed unit with nitrogen to clear out lines brazed in new condenser, compressor, drier and coupler placed unit into a vacuum for 20 min and unit held vac. Refilled and evap is frosting up suction pulling heat and all pressured equalizing. Advised customer give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/17/2025
"Tested washer and found unit had been jamming clothes under agitator when done washing it also ripped a bunch of clothes from getting stuck, ran a test cycle and found unit washing with no water found unit would fill and start washing then drain out water and start washing again washing clothes dry causing them to bunch up and tangle then get under agitator. Unit will need new control and agitator due to rough marks on it, advised we would call when parts are in control is out of stock ; ordrng 1 W11603811 (Cntrl) and 1 285565 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
06/17/2025
Checked over unit and found outer door glass falling out of door causing heat to not stay in oven. Removed door and found lower tabs that hold outer glass in place had loosened up and spun not holding glass anymore. Fixed tabs and tightened up outer glass to stay in place checked over all operations and unit is now working to specs
We serviced a
SPEED QUEEN WASHER FL
Model ATGE9ASP116TW01
Near Springfield, Massachusetts 01103
Gary V.
Job Details:
06/17/2025
"Inspected and ran full cycle, did not detect any problems, tenant may have washed something odd causing off balance issue. All functions test normal at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
06/17/2025
"Removed and replaced UI control and console. Reassembled, plugged back in. Tested, dishwasher operating properly."
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Bessemer City, North Carolina 28016
Mitch H.
Job Details:
06/17/2025
"Found washer unplugged on arrival. Plugged in, drain pump immediately started running. Unplugged, removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
06/17/2025
Replaced all parts and unit working normal. No leaks detected.; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Springfield, Massachusetts 01104
Gary V.
Job Details:
06/17/2025
"Customer unavailable, office rescheduled.; dspstn on spec-tagged invntry: 1 W11603811 CONTROL"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near New Britain, Connecticut 06052
Andre
Job Details:
06/17/2025
Ck unit upon arrival and install control order by previous technician. After installing control and setting date and time found control would freezer and would not allow any selection. After a long wait period advance unit into bake cycle when trying to cancel bake cycle. Baker cycle would not cancel and oven would stay order user interface for replacement ; ordrng 1 W11339755 (user interface)
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Berlin, Connecticut 06037
Andre
Job Details:
06/17/2025
Ck unit upon arrival and found selector not working properly try to get into diagnostic and control will push me out and keeps stating to select available selection unit has communication error quote customer for control and user interface replacement customer declined repair estimate
We serviced a
MAYTAG REFRIGERATOR FDB
Model MZD2666KEW
Near Berlin, Connecticut 06037
Andre
Job Details:
06/17/2025
Ck unit upon arrival and found damper frozen once more check all Sides of gasket and found no air gap order control with refrigerator temperature sensor for replacement ; ordrng 1 12002355 (Temperature sensor) and 1 Wpw10503278 (Control)
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Southington, Connecticut 06489
Andre
Job Details:
06/17/2025
"Ck unit upon arrival and found F7E4 and F7E3 error code. Try to advance quick was cycle and found no operation or movement from basket. Check and replace capacitor and actuator ran calibration and quick wash and unit is now starting and filling and agitating unit now operating to manufacturers specs specs ; used 1 W11395618 (Capacitor), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM02
Near Springfield, Massachusetts 01105
Chris B.
Job Details:
06/17/2025
Replaced Bulb and refrigerator light working properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
06/17/2025
"Tested washer and found unit locking and unlocking nonstop then going to done, checked lock and noticed lid pushed in not sitting on lock properly, pushed out lid and unit started operating normally pressed lid in and started to act up again. Recalibrated unit and advised customer lid has to be pushed up in the middle for normal operation it needs to push on door lock if lid gets pushed down in the middle she will have to push it back out for unit to lock and work. Let unit run thew a few wash cycles and it is now operating to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5105HW2
Near Springfield, Massachusetts 01104
Gary V.
Job Details:
06/17/2025
"Inspected and found cam and belt worn out, replaced and cycled, tested fine; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Suffield, Connecticut 06078
Mike K.
Job Details:
06/17/2025
"Unit is under 1yr additional Costco warranty per service bench. Complaint of unit not getting washing dishes. Unit fills but wash motor not running.Replaced sump and ran diagnostic cycle, wash motor running fine, verified unit heating properly.; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near Enfield, Connecticut 06082
Mike K.
Job Details:
06/17/2025
Unit not heating. Found burnt out heating element. Quoted for element and labor. Accepted. Replaced element and preheated to 350 fine. Collected and n full via cc.; used 1 W10779716 (ELEMENT) from stock
We serviced a
LG RANGE
Model LRE314BD
Near East Windsor, Connecticut 06088
Mike K.
Job Details:
06/17/2025
Replaced fan motor and running smoothly with no wobble or unusual noise
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JB36NXFXLE05
Near South Windsor, Connecticut 06074
Mike K.
Job Details:
06/17/2025
"Attempted to replace fr door, tested before exchanging skin to new door, but could tell replacing fr door would not change anything. FF door is lower on right then left but is in position to fit opening in cabinets. Unit cannot be level and fit in opening at least that is what it looks like, but has been here a couple years.dont see any adjustment on door hinges, door skin itself is also not square. Possible settling of house or bent hinges. Will order hinges with 2man job as one cannot take apart to take better look at it ; ordrng 1 W10691145 (Upper hinge) and 1 W10691148 (Lower hinge)"
We serviced a
KITCHENAID COOKTOP
Model KCIG556JBL02
Near Iron Station, North Carolina 28080
Caleb
Job Details:
06/17/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER FL
Model WTW6157PB0
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
06/17/2025
"Inspected and found lid lock strike broken, replaced and cycled, tested fine. Rent center 2 year warranty.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
06/17/2025
Found F9E1 long drain. Found unit filling up way too high on a normal cycle. Unit drainage working til the lines was touched. Will order lower harness wire and control board. Ran quick cycle and it started to spin with water in it and is not a normal sequence. Canceled out the cycle and ran diagnostic and all ok but quick or any other wash seems to be that the controller acting erratic and filling up too high. ; rqstng P&A on 1 W11510463 (Control Board) and 1 W11568984 (Lower Harness Wire)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
06/17/2025
Complaint that the freezer in times would not hold temperature and ice cream would get soft. Found condenser coil clogged and needed a thorough cleaning. Upon arrival the unit was in defrost. Removed all debris and compressor started up and running normal. Ice bin had ice so signs that IM working properly. Unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
06/17/2025
"Tested unit and found no ice being made ran diagnostics on ice maker and found error e5 Faulty heater, removed ice maker and found heater melted causing error and no ice. Replaced ice maker and unit is now cycling cleared codes and reset unit filled ice maker and all operations are now working too specs ; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ12
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
06/17/2025
Complaint that the refrigerator is making a loud noise. Found bad damper motor. Will order part for a return visit. Unit still under warranty. Customer showed proof of purchase 09/04/24.; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ02
Near Windsor, Connecticut 06095
Mike K.
Job Details:
06/17/2025
"Top lights and freezer light are out, ordering led kit; ordrng 1 W11683243 (Led kit)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Auburn, Massachusetts 01501
Glenn
Job Details:
06/17/2025
Found damper making loud noise when opening and closing. Also found half the LEDs in the fridge do not operate only to order parts ; rqstng P&A on 1 WPW10479155 (Damper) and 1 W11683243 (LED kit)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Grafton, Massachusetts 01519
Glenn
Job Details:
06/17/2025
Install control board calibrated washer all tested OK washer is no longer stuck in drain
We serviced a
FRGIDARE REFRIGERATOR SXS
Model FRSS2323ASA
Near Holyoke, Massachusetts 01040
Gary V.
Job Details:
06/17/2025
Inspected and found water leaking from icemaker and injector tube and down back wall. Will order new ice maker and tube and call for return date.; ordrng 1 5304535023 (Ice maker) and 1 241850624 (Fill tube)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBW05
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
06/17/2025
"Tested unit and found freezer not holding temp until customer raised temps up 2 degrees, checked frost pattern and found unit had a full frost but frost building on upper cabinet, found frost building from door not sealing on left side. Removed door and lubed rails heated gasket to seal against cabinet and set unit back to recommended settings, advised customer unit is now operating normally and should take 24 hrs to reset temps"
We serviced a
KITCHENAID COOKTOP
Model KCIG556JBL02
Near Iron Station, North Carolina 28080
Caleb
Job Details:
06/17/2025
Tech was assigned as a helper;
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Denver, North Carolina 28037
Caleb
Job Details:
06/17/2025
"Ticket I had yesterday was the wrong model and serial. I took pic and added to ticket, I explained that it was the wrong model and serial in my ticket. This Ticket was sent to me asking for pic of model and serial. Going back to my work phone to look at my pic no the model and serial number match Regardless unit was functioning as designed and advised customer of proper use and care."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Warren, Massachusetts 01092
Chris B.
Job Details:
06/16/2025
Complaint that the dishwasher is not washing properly. Found error code F4E3 bad wash pump. Replaced part with TS# W11613479 and unit washing normal. ; used 1 W11613479 (MOTOR/SUMP) from stock