Service History 69

We serviced a

MAYTAG WASHER FL

Model MFW7020RF0

Near Bridgewater, Massachusetts 02324

Dan

Job Details: 04/16/2026

"Washing machine was not starting. Replaced the electronic control part# W11747034, also replaced the user interface control part# W11780441. Calibrated the washing machine, self test in diagnostics. Tested the washing machine in a drain and spin cycle. The washing machine is operating properly. Job is complete."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Taunton, Massachusetts 02718

Dan

Job Details: 04/16/2026

"Found F8 E1 fault stored in diagnostics, long fill, water level change not detected. Tested water valves operation. I found the water valves resistance for hot and cold are 1.2 K ohms, 120v supplied, the long fill error is being detected due to low water pressure from home water supply, I opened the mixing valve hot and cold water supply lines into a bucket and water pressure is low. Customer has low water pressure through out the home. Installed electronic control part# W11603810, calibrated in diagnostics. Tested the washing machine for proper operation. Customer is aware of low water pressure being supplied to the home and washing machine. Job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 04/16/2026

Installed ice bin tested all ok

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near Southwick, Massachusetts 01077

Tito

Job Details: 04/16/2026

"Arrived I installed new control,recalibrated tested ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL07

Near Denver, North Carolina 28037

Ryan S.

Job Details: 04/16/2026

Customer complained right side door pops open when left side door closes. Informed customer unit is designed to close left door first then right door due to mulkuon. Also I formed customer unit not level and level legs on front not helping. Needs shim in back possibly due floor. Found both gaskets torn . Ordering both ref gaskets. Scheduled return call with customer. Customer wont be in town untill may 5th. ; ordrng 2 W10830046 (Gasket)s

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX335HPS00

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/16/2026

Return to install new water valve. Installed in water valve unit started filling with water which you would not do on previous call. Ran unit through service diagnostics all functions worked verified proper operation.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS12

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 04/16/2026

Replaced part and unit working normal. New part coating is done correctly.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFC5236RZ00

Near Coventry, Rhode Island 02816

Lee

Job Details: 04/16/2026

Installed parts tested okay

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 04/16/2026

"Called customer, confirmed that he was aware that unit is out of warranty and he would be responsible for payment. He said that he had a 3 year extended warranty through Lowes. Explained that that would be a 3rd party warranty and he would need to contact that warranty company and have them dispatch the call to us. He said he would do that and didnt want me to come out."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDZ05

Near Webster, Massachusetts 01570

Glenn

Job Details: 04/16/2026

Left customer a message about a half hour ago arrived at the house. No one appears to be home and I believe this is the wrong address when I worked on this fridge it was not located here. Spoke with Deborah tagged the door. will likely need to be rescheduled

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Millbury, Massachusetts 01527

Glenn

Job Details: 04/16/2026

Verified pressure switch failure replaced control board calibrated washer tested all OK

We serviced a

KITCHENAID WALL OVEN

Model KOSE507ESS02

Near Grafton, Massachusetts 01519

Glenn

Job Details: 04/16/2026

Installed control panel tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDZ

Near Lancaster, South Carolina 29720

Jacob

Job Details: 04/16/2026

"Ice fill tube came undone.Found fill tube completely dislodged from supply within freezer back wall causing water overflow n to defrost drainage trough and cold air supply to fresh food section.Removed excess ice build up from necessary components and areas and resolved malfunction,reset ice maker and fill tube."

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Matthews, North Carolina 28105

Jacob

Job Details: 04/16/2026

Replaced parts previously ordered.Testd.Unit functional as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF436SPS00

Near Somerset, Massachusetts 02726

Dan

Job Details: 04/16/2026

"Found water leaking on to the kitchen floor from water pooling up in the pantry drawer below the drawer, which was caused from water spraying out of the reservoir/water tank when the water dispenser was in use and I/M fill. Checked all connecting water tubing and water valves. I have seen the water spraying out from the reservoir. Reservoir needs to be replaced part# W11778702. Water is off to the refrigerator and I/M is off until water reservoir is replaced. The refrigerator is working properly otherwise. Talked with Mike, part on order is a X part, minimum of 5 days before receiving part. Follow up is required, appointment to be made when part is received. ; ordrng 1 W11778702 (Reservoir)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 04/16/2026

"Customer complaint unit wont finish cycle. Found pressure system error. Ran diagnostics, both valves working, pressure hose ok. Replaced pre id control board. Ran test cycle. Verified proper operation"

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Grafton, Massachusetts 01560

Glenn

Job Details: 04/16/2026

Installed control board tested all ok at this time.

We serviced a

ELECTROLUX WASHER

Model ELFW7637AT2

Near Northampton, Massachusetts 01060

Tito

Job Details: 04/16/2026

"Arrived I found pump failed,quoted, I ordered new pump ; ordrng 1 5304514775 (Pump)"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Rehoboth, Massachusetts 02769

Dan

Job Details: 04/16/2026

"Found F7 E4, F7 E3, basket re engagement failure, basket engaged during wash. Removed the actuator and cam, reinstalled cam and actuator. Fault was still occurring. Replaced Actuator W10913953 from truck stock. Calibrated washer, self test in diagnostics. Tested the washing machine in a Normal wash, and drain and spin cycles. The washing machine is operating properly at this time. ; used 1 W10913953 (Actuator) from stock"

We serviced a

KENMORE REFRIGERATOR TM

Model ="25373793300"

Near Easthampton, Massachusetts 01027

Tito

Job Details: 04/15/2026

"When I arrived, I found that it had problems with the compressor, in addition to having a leak in the evaporator. When trying to get the compressor, it turns out that it is no longer available."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFCS22EVMS8

Near Indian Land, South Carolina 29707

Mitch H.

Job Details: 04/15/2026

"Pulled refrigerator out. Unplugged, removed and replaced control boards. Plugged back in, tested, all operating properly."

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS20

Near Indian Land, South Carolina 29707

Mitch H.

Job Details: 04/15/2026

"Turned breaker off. Pulled oven from wall. Removed covers, tested existing elements, both tested good. Checked hi-limits, all good. Checked and tested components, found oven only has 120V incoming voltage. Incoming power has lost a leg. Advised customer that he would need to have an electrician check and correct incoming power supply."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC503ESS01

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 04/15/2026

Checked and found refrigerator fan scroll not operating properly and freezer light out. Quoted customer for replacement and saved estimate. Customer approved. Checked part availability and scheduled return for 4/21 AM. Collected full amount on cc.; ordrng 1 W11098695 (Fan scroll assembly) and 1 W11226500 (Freezer light)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 04/15/2026

"Arrived, found washer full of water and unplugged. Plugged back in, ran diagnostics. Found F1E1 control error and F9E1 long drain error. Removed and replaced control, checked and found wires to drain pump had been repaired with staycons, didnt have original connections and wires broken. Replaced lower harness from t/s. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 04/15/2026

"Checked and tested, found range operating properly. Using temp probe on my meter, set oven to 350 while having three of the burners on at the same time. Oven heated correctly and no issues with burners. Raised oven temp to 425, still heated normally. Unit operating as designed. No issues found at time of visit."

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 04/15/2026

"Ran washer and found errors F7e1 basket speed fault, f7e6 motor fault ran a calibration cycle and found unit would not wash or spin checked motor and found shield had been catching on pulley stopping the motor from moving. Fixed shield and ran a calibration unit is now going threw properly, ran a wash cycle and a spin finding unit is now working to specs"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Douglas, Massachusetts 01516

Glenn

Job Details: 04/15/2026

"Found dryer shut down, then has to cool in order to start up again found the lint filter completely clogged not allowing airflow. See pictures /nstruct B/ /ed I/ customer before before and after photos on proper maintenance."

We serviced a

WHIRLPOOL DRYER

Model WED5720RW0

Near Easthampton, Massachusetts 01027

Tito

Job Details: 04/15/2026

"SR#23213324 When I arrived, I found that there was damage to the door hinge and door panel. I proceeded to replace them. When I installed them, I noticed that the frame had also been damaged. The front panel needed to be replaced, as well as the seals and bracket. I called Whirlpool technical support; they processed everything, documented everything, and I proceeded to order the parts.; ordrng 1 W11752163 (Panel) and 2 W11747862 (Bracket)s and 1 Wp3387242 (Seal) and 1 W11310031 (Strike) and 1 W11551763 (Switch)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 04/15/2026

"Inspected and found motor weak and not turning, replaced with new motor and cycle tested fine.; used 1 279827 (MOTOR) from stock"

We serviced a

KITCHENAID RANGE

Model KFGS936SSS00

Near Somers, Connecticut 06071

Gary V.

Job Details: 04/15/2026

"Inspected and found clips for toe panel broken, replaced with new clips and tested fine."

We serviced a

JENNAIR COOKTOP

Model JGC8536ADB

Near Somers, Connecticut 06071

Gary V.

Job Details: 04/15/2026

"Inspected and found surface switches shorted, and burner heads is broken, quoted and she will call if she wants to proceed with repairs."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHW04

Near Suffield, Connecticut 06078

Gary V.

Job Details: 04/15/2026

"Inspected and found air damper making noise, will order and call for return date.; ordrng 1 W11236851 (Air damper)"

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/15/2026

Replaced failed bolt latch.Tested unit.Is now functioning as designed

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Providence, Rhode Island 02907

Lee

Job Details: 04/15/2026

Installed roller tested okay

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Cranston, Rhode Island 02910

Lee

Job Details: 04/15/2026

"Customer states cycle keeps restarting, confirmed issue ran drain and spin and after rinse cycle washer went back to sensing and started over. Need to replace control and cycle switch.W10859568W11740022 Monday am; ordrng 1 W10859568 (switch-cyc) and 1 W11740022 (Control)"

We serviced a

KITCHENAID M/W OTR

Model KMMF530PPS01

Near Warwick, Rhode Island 02888

Lee

Job Details: 04/15/2026

"Replaced main board, problem still occurs, called Techline again. Was informed I need to do main board and u.i at same time. 23214852Office will call when parts are in; ordrng 1 W11796524 (Door with u.i) and 1 W11796578 (Control)"

We serviced a

MAYTAG WASHER TL

Model MTW7205RF1

Near East Providence, Rhode Island 02915

Lee

Job Details: 04/15/2026

"Customer states unit continues to drain and is stuck on cancelling cycle, confirmed issue need to replace main control office will call when parts are in; ordrng 1 W11806519 (Control)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Warwick, Rhode Island 02886

Lee

Job Details: 04/15/2026

"Customer states they hear a buzzing clicking noise coming from unit, they had a prior repair company here who installed a hard start kit on the compressor which temporarily worked, explained to customer we do not work on units that have hard start kits and can not warranty this product."

We serviced a

MAYTAG WASHER TL

Model MVW7232HW1

Near Coventry, Rhode Island 02816

Lee

Job Details: 04/15/2026

"Customer states unit goes from sensing to done, confirmed issue found slider has separated, replaced from truck stock, tested okay; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 04/15/2026

Complaint that the led lighting in the fresh food section is flickering and wont stay lit. Found failed led console. Will order part for a return visit. Called office for reschedule with part.; ordrng 1 W11527432 (LED Module)

We serviced a

JENNAIR WALL OVEN

Model JMW2327WS01

Near Charlotte, North Carolina 28210

Ryan S.

Job Details: 04/15/2026

"Upon arrival found f6e0, and f6e8, ran through all checks for f6e0 . Found door switches giving reverse voltage, ui sparked when opening and closing door, ui had damage on trace to ui panel. Needs ui and door switches. Found ui no longer available , informed customer unit not repairable. He understands its older, paid trip fee. C#23214045; ordrng 1 W10344115 (Control panel)"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PSS00

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 04/15/2026

"Unit is unoccupied new build. Builder let me in, found ui panel mounting bracket was loose. Was able to secure it properly. Verified proper operation."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 04/15/2026

Found washer not completing cycle replaced parts control drain pump and harness calibrated washer tested all ok

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Oxford, Massachusetts 01540

Glenn

Job Details: 04/15/2026

Address is 36 1/2 behind #36. Verify pressure switch failure replace control board calibrated washer tested all OK but I found found a customer is not getting cold water to the washing machine. He needs to get that resolved job complete. S CODE S153EB

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS10

Near Spencer, Massachusetts 01562

Glenn

Job Details: 04/15/2026

"Replaced control board temperature sensor, and door seal on the right side tested all OK"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 04/15/2026

Installed fan and control conplete

We serviced a

KITCHENAID RANGE

Model KSGS430SPS0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 04/15/2026

Installed new control and regulator tested oven and oven is now lighting and flam is normal but unit erroring out fee8 convection fan error which is does not have. Spoke with support and unit should not be sending that error went thew model serial and all functions finding unit will be sent over to engineering for support and in the next few days they will reach out on what to do next.Case # 23215995

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 04/15/2026

"Tested unit and found oven would get to temp and then never hold, found oven light staying on when opening door causing elements to not cycle causing no heat. Adjusted door switch and door is now closing and working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8040DW4

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 04/15/2026

Complaint:irregular operation.Cutting off at random intervals.Buttons on control console not responding.Verified console failure.Replaced console and main control.Tested unit.Is now functioning as designed

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCC72EHL04

Near Suffield, Connecticut 06093

Gary V.

Job Details: 04/15/2026

"Inspected and found filter not aligning properly inside the housing, filter not covered by warranty. Advised customer to call manufacturer to see if they can help them get a new filter."

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 04/15/2026

Installed new inlet valve with hose Was un installed couldnt test. Poured water into drain to test hose .No leaks Cust will have Intalled by plumber

We serviced a

WHIRLPOOL WASHER TL

Model WET4027HW2

Near Wareham, Massachusetts 02538

Dan

Job Details: 04/15/2026

"F3E1 fault, F9E1 Fault found, drain pump was continuously running. Replaced the electronic control, calibrated washing machine in diagnostics. Tested a wash cycle and drain in spin cycle. The washing machine is operating properly."

We serviced a

JENNAIR RANGE

Model JIS1450DS1

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 04/15/2026

Installed element ordered and pre heated oven to 350

We serviced a

MAYTAG WASHER TL

Model MVWX655DW1

Near Marshfield, Massachusetts 02050

Aimee

Job Details: 04/15/2026

"Installed new wash plate and hub with suspension rods ,ran a dianostics and filledtub hot water to flush out Had to use a dreamer to get the inside of wash plate off gearcase top"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Rochester, Massachusetts 02770

Dan

Job Details: 04/15/2026

"Customer complaint is drain hose has pin hole leak. Previous visit in February the discharge hose was not several inches in to the stand pipe and water would leak out on to the wall and floor when washing machine was draining water out. Today I found the drain hose has been rubbing against the washing machine in rear left corner as the drain hose is routed around the left side of washing machine in order to reach the stand pipe for discharge of water. The drain hose is an after market drain hose and not the drain hose part# W11244231 which comes on the machine when purchased, the original drain hose from manufacture is to short for this installation as the stand pipe is on the left side of washing machine on the wall, and not at the rear or the washing machine, I talked with Randy, customer will need to purchase the replacement drain hose needed and replace it. The washing machine was purchased at Loews."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ01

Near Swansea, Massachusetts 02777

Dan

Job Details: 04/15/2026

"Case# 23215340, Talked with Dillon Whirlpool tech support to verify that the left dispenser door has to be replaced and that water tubing to ice maker is replaceable on its own through the door. The compression fitting for the water tube to ice maker tube to ice maker has separated again under the door hinge. Water pressure is good, the water tubing and connection for the water to the water dispenser is connected and has not separated. Ordering the left stainless steel door assembly. Also ordering the water tube from the water valve to the door hinge point for the water tube connection to the ice maker water tube in the door. The door is a Special Order, customer is aware it will be shipped directly to him, he will open and inspect for no damage and will call Advantage Appliance to schedule follow up appointment when door has been received. ; ordrng 1 W11768041 (Dor Fip (left hand stainless)) and 1 W11768353 (Tube water (valve to door ice maker))"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706EBS04

Near Dartmouth, Massachusetts 02747

Dan

Job Details: 04/15/2026

"Found the freezer back wall and evaporator area full of frost, noise was from the evaporator fan motor hitting the ice. I defrosted all the frost, tested the defrost circuit, works in a forced defrost in diagnostics. Case# 23220151, test06 works best for forced defrost, not in the tech sheet for checking thermistor and turning on the defrost heater. The defrost heater is working in forced defrost. The defrost circuit is good and works in diagnostic test for forced defrost. The defrost timer is faulty, which is controlled by the user interface/dispenser electronic control. Checked for water leaks in ceiling from water filter housing, connecting tubing and connections for water reservoir tank, water valves and ice maker. No water leaks found with water connections or tubing. The ice i/ M overfills intermittently when fills with water. ; customer thinking about repair Cllctd $129.00 CC Ref # 34423248322"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near New Bedford, Massachusetts 02746

Dan

Job Details: 04/15/2026

"Replaced the rotor guard part# W11627512. tested the washing machine in a self test, drain and spin cycle. No error codes present, customer has used the washing machine since previous diagnosis. The washing machine is operating properly. Job is complete."

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Mattapoisett, Massachusetts 02739

Dan

Job Details: 04/15/2026

"I found the mounting screws for the door hinge loose. This has caused damage to the assembly spring catch, this needs to be replace part# W11240283. I tightened the mounting screws for the door hinge. ; ordrng 1 W11240283 (Catch)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Mattapoisett, Massachusetts 02739

Dan

Job Details: 04/15/2026

"Case# 23224476, George whirlpool tech support. No error codes present in diagnostics. Forced defrost works from the diagnostics entry point. Thermistor shows pass. Evaporator fan motor very noisy from hitting the frost built up. After defrosting evaporator the fan motor is working and not noisy. Condenser coils were dirty from dog hair built up. Dispenser control W11330971 may need to be replaced, I will run this by Mike tomorrow a.m. before ordering the control. And will follow up with customer. Quoted $300.00 for labor."

We serviced a

JENN AIR ICEMAKER

Model JUIFX15HX00

Near Weddington, North Carolina 28104

Jacob

Job Details: 04/15/2026

Complnt.Making too much ice.Found thermistor out of range.Replaced thermistor/bin sensor.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Weddington, North Carolina 28104

Jacob

Job Details: 04/15/2026

Complaint:leaking water up front.Found ice accumulation within i/m fill tube causing malformed cubes and spill over of tray.Removed abnormal ice accumulation.Removed back cover of unit and inspected connections at supply and internal water valves ports.No evidence of leaking from other connection points.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Marvin, North Carolina 28173

Jacob

Job Details: 04/15/2026

Complaint:not draining.Possible sudsing/flood sensor malfunction.Upon arrival found drain pump functional.Removed minor obstruction from drain line and resolved drainage issues.

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW0

Near Waxhaw, North Carolina 28173

Jacob

Job Details: 04/15/2026

Units operating as designed.No malfunction.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHB05

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/15/2026

Checked over unit and found fridge leaking water from back pulled fridge out and found water leaking from ice maker line found a pin hole in line spraying water. Removed pin hole and added connector ran water and unit is now dry and operating to specs ; used 1 WP2198677 (JOHN GUESS FITTING 1/4-1/4) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/15/2026

"Ran washer and found unit would just drain until unplugged, checked for errors and found f3e2 pressure sensor fault control bad. Replaced control and recalibrated unit ran a wash then spin and washer is now operating to specs"

We serviced a

MAYTAG WASHER TL

Model MVWC465HW2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/15/2026

"Tested washer and found unit would not wash found when running a wash cycle unit would start using the tub to agitator and sense then stop, ran diagnostic and found unit running the drain pump continuously until canceled and unplugged. Wile checking washing issue found gearcase bearing bad and unit roaring in a spin, tired to replace actuator and found cam melted bearings leaking and. Unit just keeps running a drain cycle, unit will need new gearcase, cam,cntrl belt,agitator, parts tentative p/a ; rqstng P&A on 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt), ordrng 1 W10919191 (Wash plate), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER FL

Model NTW4516FW4

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 04/15/2026

"Tested unit and found washer not spinning out clothing ran a diagnostic cycle and unit is erroring out fF8e1 long fill, found the long fill stopping the rinse cycle from fully completing canceling unit out and never spinning. Cleared cold water screen and recalibrated machine ran a wash and a spin with extra rise and unit is now completing the cycle and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ08

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 04/15/2026

Replaced compressor and filter drier with the couplers needed. Upon arrival filled unit with nitrogen and holding pressure fine. Charged system with the amount of 68g and watched evaporator creat a nice frost pattern. Showed customer the even frost pattern. Unit running normal. Mention to customer to keep an eye out on the unit for the next few days.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 04/15/2026

"Complaint that the washer wouldnt start not lock. Found failed lid lock and bezel. Will order part for a return visit.; ordrng 1 W11643703 (Bezel), used 1 W11513248 (DOOR LOCK) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA 00

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 04/15/2026

Complaint that the unit keeps beeping nonstop. Found error code for leaking water and door hinge problem. Customer will need to pull unit out due to dishwasher complexity of removal. Once unit is removed customer will call office to reschedule.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 04/15/2026

Complaint that the dryer has some darks marks in the inside and taking to long to dry. Found lint housing crush preventing airflow causing to overheat. Will order part for a return visit.; ordrng 1 W11117429 (Lint Chute)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Scituate, Massachusetts 02066

Aimee

Job Details: 04/15/2026

Tested power found the out let not working .Used tester Eds outlet looked at

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS09

Near Norwell, Massachusetts 02061

Aimee

Job Details: 04/15/2026

Found error code of f2 e 1 touch failure .So when start microwave has 2 sec on display. Add 30 works and heats Need UI. Customer had to leave and couldn't do any testing Told him office will call when partscomes in.; ordrng 1 W11206156 (Control panel right ui) and 1 W11443148 (User interface) and 1 W11781937 (Acu)

We serviced a

WHIRLPOOL WASHER FL

Model WFW8400TW3

Near Abington, Massachusetts 02351

Aimee

Job Details: 04/15/2026

Installed new bellows ran with 3 large towels complete

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Hanson, Massachusetts 02341

Aimee

Job Details: 04/15/2026

Installed new washplate and suspension tested through diagnostic complete

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHB04A

Near Chicopee, Massachusetts 01020

Tito

Job Details: 04/15/2026

"When I arrived, I noticed that the refrigerator was once again making ice in the evaporator area. I noticed, when I put the machine in test mode, that it was not completing the defrost cycle correctly; it was doing a short cycle. I also noticed that the resistance was, like, burned out. I ordered the control panel and the element; ordrng 1 WPW10388268 (Cover) and 1 WPW10495967 (Heater) and 1 W11239666 (Control)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC302ESS0

Near Chicopee, Massachusetts 01020

Tito

Job Details: 04/15/2026

"When I arrived, I checked the refrigerator. The left door, when opened, makes a constant sound. I noticed it was the door hinges. I ordered both. The customer also complains that the ice maker creates ice in the tray where the ice rests. I noticed that the ice maker had a water leak through the tray, and it drops into the ice tray. I need the ice maker as well. Parts were ordered.; ordrng 1 W10892768 (Hinge) and 1 W11747903 (Hinge) and 1 WP12028505AP (Closer) and 1 W11692158 (Icemaker) and 1 W11181718 (Tube water)"

We serviced a

JENN-AIR REFRIGERATOR BI

Model JBRFR24IGX00

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 04/15/2026

"Unit is built in 24 refrigerator only. Upon arrival unit running, all fans running but compressor wasnt. Cycled power, compressor kicked on starts too cool a little but compressor kicked out shortly after. Needs new compressor, filter drier and valve. And 2xtimeframe. Needs 2nd man. Charges trip fee and afditional tech. Parts and labor covered by additional warranty. Informed customer office will call to schedule return call. ; ordrng 1 W11328338 (Compressor) and 1 W11248064 (Filter drier) and 1 W11506635 (Process tube) and 1 2xtimeframe (2xtimeframe)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Charlotte, North Carolina 28210

Ryan S.

Job Details: 04/15/2026

"Customer complained of no cooling. Unit running , fans running but compressor not running. Took off start device s d saw no signs of damage. Put it back on and plugged unit in, compressors started but compressor kicked out again around 5min later. Needs new compressor, filter drier and process tube. Put in for 2xtimeframe, scheduled return call with customer. Customer needs 30min call ahead. ; ordrng 1 W10233960 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Process tube) and 1 2xtimeframe (2xtimeframe)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3136SZ00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 04/15/2026

Customer complained icemaker not working upon arrival found the mister had been torn off of icemaker ordering new icemaker. Informed customer office will call when part comes in.; ordrng 1 W11758523 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Monroe, North Carolina 28110

Jacob

Job Details: 04/15/2026

Complaint:oven control not working.Verified oven control malfunction.No display.Replaced control.Tested oven function.Is now functioning as designed

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Leicester, Massachusetts 01611

Glenn

Job Details: 04/15/2026

Replaced icemaker tested all OK job complete

We serviced a

MAYTAG WASHER TL

Model MVWB865GW0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 04/15/2026

Im faulty switch door lock replaced part from truck stock tested all OK ; used 1 W10810403 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Worcester, Massachusetts 01609

Glenn

Job Details: 04/15/2026

"Found coin, shoot jammed will not release unable to start dryer and coin box key no longer works in the key slot will have to drill out clean box for repair order parts. Instructed customer regarding 3% fee on credit card processed over the phone with customer ; ordrng 1 W11190039 (Coin box) and 1 W11244229 (Coin chute)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 04/15/2026

Complaint that the dishwasher is not washing properly. Found error codes F4E3. Found failed screen and wash pump. All sprayers are not clogged. Screen is very warped. Found leaking underneath the sink at the connection of the drain hose to the sink. Tried to adjust the drainage but it got worse do to rubber end has failed. Will order parts for a return visit.; ordrng 1 W11025157 (Wash Pump) and 1 WPW10463906 (Screen) and 1 8269144A (Drain Hose)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 04/15/2026

"Safety Call. Complaint burning smell from inside the dryer. Tested Dryer Temperatures they are OK removed front of dryer and inner drum no evidence of anything burning, remove the cover to the timer and the back of the dryer again nothings burning, cord and terminal block are OK outlet tested OK lint possibly got into the heater area and burnt up, causing an odor, but it is unclear as to what caused the odor. dryer tested all OK working as designed. called Safety and documented findings"

We serviced a

MAYTAG WASHER FL

Model MHW8200FC0

Near Marion, Massachusetts 02738

Dan

Job Details: 04/15/2026

Customer unavailable follow up required; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cumberland, Rhode Island 02864

Lee

Job Details: 04/15/2026

"Customer was wondering why there is no cabinet gasket, explained to customer this unit does not have one. The door seals from the inner gasket."

We serviced a

GE RANGE

Model JBP35D0M1CC

Near Amherst, Massachusetts 01002

Tito

Job Details: 04/15/2026

Arrived I installed new element tested ok normal function

We serviced a

WHIRLPOOL DRYER

Model WED4307SW0

Near York, South Carolina 29745

Mitch H.

Job Details: 04/15/2026

"Checked and confirmed dryer not heating. Checked and confirmed correct incoming voltage. Unplugged, removed back. Checked element, high limit and thermal fuse, all good. Only one leg of power going to element. Ordered ACU. Customer had neighbor let me in, not available to reschedule. Advised neighbor to let her know office will call to schedule when part arrives.; ordrng 1 W11788154 (ACU)"

We serviced a

LG LAUNDRY CENTER

Model WM3488HW

Near Amherst, Massachusetts 01002

Tito

Job Details: 04/15/2026

Arrived I installed new pump tested ok not leaks

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cramerton, North Carolina 28032

Ryan S.

Job Details: 04/15/2026

"Customer complaint unit making squealing noise found defective, drum roller and pulley. Replaced from truck stock verified proper operation.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

KENMORE WASHER FL

Model ="79641162410"

Near Amherst, Massachusetts 01002

Tito

Job Details: 04/15/2026

"Arrived I found drain pump failed,quoted, I ordered new pump ; ordrng 1 4681EA2001T (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB329DMBW02

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 04/15/2026

"Customer states unit does not cool, confirmed issue found compressor is seized, need to order and replace. Will need two time slotsOffice will call when parts are in.; ordrng 1 W10233960 (compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ08

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 04/15/2026

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF5333PZ03

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 04/14/2026

"Customer complained right side door switch not working. Tried to remove door switch but door switch has so much insulation its glued in , can lift bottom tap but switch not budging. Ive changed hundred of these switches and they move a little , this one is completely glued in from the Insulation. Called techline. Unit cant be repaired . Putting in for review. C#~ 23198342 Informed customer someone should reach out to them as soon as possible. 3-5 work days."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lincoln, Rhode Island 02865

Lee

Job Details: 04/14/2026

Installed dryer repair kit tested okay.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB1

Near North Providence, Rhode Island 02904

Lee

Job Details: 04/14/2026

"Customer states clothes do not agitate properly, found proper operation of unit, working as intended."

We serviced a

WHIRLPOOL RANGE

Model AGR6603SFW4

Near Grafton, Massachusetts 01560

Glenn

Job Details: 04/14/2026

Complaint not heating again was only warm. Test oven is heating fine at this time. Temp sensor resistance is good at 350 degrees 118.3 V to spark module and about 9 VDC to valve lites every time. Possible cause pans in drawer causing spark interference. Insulated igniter to bake. Tested all ok at this time. Customer already paid 129 on the last visit when we were unable to verify complaint. Balance owed for labor $150.00 after deducting the 129

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