We serviced a
KENMORE WASHER
Model ="796.41022900"
Near Holyoke, MA 01040
Mike K.
Job Details:
07/18/2024
"Leaking and found leak hole in bellow. Stacked unit. Quoted for bellow/labor assuming I could replace from front. Approved.Was eventually able to replace from front. Ran unit and no leak found.Attempted run card number in notes several times, says invalid card. Attempted to call landlord and no answer, left message for her to call office to pay remainder $321.33"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Holyoke, MA 01040
Mike K.
Job Details:
07/18/2024
"Unit had sealed system done about 13 months ago. Complaint of not cooling, compressor/fans running. Found partial frost pattern in upper right corner. Sealed system issue.Unit is no longer under 60 month sealed system warranty.Quoted for compressor, evap, drier and labor.Trip charge collected prior to visit per office note"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Hadley, MA 01075
Chris B.
Job Details:
07/18/2024
"Wasnt able to remove the wash plate steel nut and will have to order more parts and mentioned to the customer to verify the parts a soon as they are delivered for any damages and to call the office to reschedule.; ordrng 1 W11219115 (Outer Tub) and 1 W10752719 (Inner Tub) and 1 W10528947 (Hub) and 1 W11239857 (Belt) and 1 W10721967 (Splutch), dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL DISHWAHER
Model WDTA50SAKZ2
Near Chicopee, MA 01020
Chris B.
Job Details:
07/18/2024
Replaced part and ran a diagnostic cycle and all working properly.
We serviced a
LG REFRIGERATOR
Model LFXS29766S/00
Near Chicopee, MA 01020
Chris B.
Job Details:
07/18/2024
Complaint that the refrigerator is not cooling well. Found very little cooling in the fresh food section and no cooling in the freezer side. Compressor is running very hot. Will quote customer for parts and labor. Customer would like to view on new units. Collected trip fee.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF1
Near Springfield, MA 01151
Chris B.
Job Details:
07/18/2024
Replaced all parts and unit working properly. Replace manifold and no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, MA 01119
Chris B.
Job Details:
07/18/2024
Complaint that the refrigerator ice is constantly falling after dispensing ice. Found bad shoot. Will order parts for a return visit. Customer will call the office to give us a return date. Call customer to set a date because she doesnt have a schedule at the moment.; ordrng 1 W11423784 (Separator Ice Motor)
We serviced a
KITCHENAID DRYER
Model KGYS750LQ2
Near Springfield, MA 01118
Chris B.
Job Details:
07/18/2024
"Complaint that the dryer is not heating. Found no voltage reaching the igniter due to bad fuse. Quoted parts and labor. Replaced part and dryer heating properly. 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT , used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Franklin, MA 02038
Aimee Z.
Job Details:
07/18/2024
"Installed new icemaker optics, with switch.Tested ice maker moving filled waterTested door switch and optics says bin empty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Stanley, NC 28164
Ryan S.
Job Details:
07/18/2024
Customer complain unit not making ice water dripping from icemaker upon arrival. Filmed icemaker is not shocking out old ice so icemaker overfills ordering new icemaker scheduled return call for 7-23-24am ; ordrng 1 WPW10300022 (Icemaker)
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
07/18/2024
Ordered and installed drain pump. Ran Unit to verify proper operation. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
07/18/2024
Customer complained unit not draining upon arrival. Found drain pump was spinning inspected pump. Found little piece of metal inside of pump. Removed metal piece. Ran unit unit now draining as designed verified proper operation collected labor fee via card.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ6
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/18/2024
"Customer complained unit oven not working ran diagnostics no area code presents top unit works surface burners. took off back of unit found spark not igniting on bake or broil. ordering spark, module board and power max control board informed customer Office will call when parts come in.; ordrng 1 W11620582 (Power max control) and 1 W10860916 (Spark module board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/18/2024
Return to install part ordered by previous Tech installed insulation parts via appliance fix live 28 instructions verified proper operation
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Meriden, CT 06450
Jimmy R.
Job Details:
07/18/2024
"Checked over unit and found washer erroring out f9e1 long drain, tested drain pump and found pump not running checked pump motor and found wires had broken off of connector causing no power to pump. Splice in new connectors and recalibrated control unit, ran a wash and drain all operations now working to specs"
We serviced a
MAYTAG WASHER
Model MVWX700XL1
Near Mansfield, MA 02048
Aimee Z.
Job Details:
07/18/2024
F7e1. Basket speed found needs new GearcaseCust buying new
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Prospect, CT 06712
Jimmy R.
Job Details:
07/18/2024
"Ran unit and found wile washing unit would not spray enough water up and into wash arms causing poor washing, checked motor and found weak checked voltage and 120v, unit needs new Sump&motor. Replaced motor and unit is now washing strong and working to specs ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/18/2024
Installed all new parts and recalibrated unit washer went threw properly. Ran a wash and spin checked all operations and unit is now working to factory specs
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near East Hartford, CT 06108
Ruben C.
Job Details:
07/18/2024
Replaced sump motor tested operation normal ran diagnostics normal draining normally no leaks seen
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Chicopee, MA 01013
Mike K.
Job Details:
07/18/2024
"Replaced control and console and unit running, ran for 15 plus minutes on reg/normal cycle with no leaking found, drained fine with no leaking found. Cs to monitor; dspstn on spec-tagged invntry: 1 W11322905 CNTRL-ELEC"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near West Springfield, MA 01089
Mike K.
Job Details:
07/18/2024
"Unit has a burnt out element. Quoted for element/labor. Accepted, replaced and tested unit heated to 400 fine; used 1 W10779716 (ELEMENT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA 01
Near Agawam, MA 01030
Mike K.
Job Details:
07/18/2024
"Unit is making ice, but overfills bucket, when does the icemaker tends to jam and spill, also by n has cracked. Ordering icemaker and bucket. Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 DA97-14253A (Icemaker assy) and 1 DA97-14263B (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hartford, CT 06112
Ruben C.
Job Details:
07/18/2024
Actual goods date is 4-2 2024 Cecked unit found freezer door sagging cuasing air to go in adjusted top hinge also found rusting on both doors ordering both doors; ordrng 1 LW10803941 (Refrigerator door) and 1 LW10803965 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Bloomfield, CT 06002
Ruben C.
Job Details:
07/18/2024
Checked unit found both door liner cracking cuasing door seal to fall off took pics also needs bottom freezer cam putting into p/a; rqstng P&A on 1 WP2223751 (Cam) and 1 LW10651091 (Freezer door stainless) and 1 LW10424384 (Ref door stainless)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
07/18/2024
Complaint unit over cooling freezing stuff from the middle down. Icemaker bin cannot be removed. Has a wire hanging down inside of bin. I found icemaker is defective broken leaking on the floor. Ice bin cannot be removed. Will have to break ice bin to remove. im ordering air tower fan assembly. I am also ordering main control.; ordrng 1 W11664342 (Control) and 1 W11557001 (Ice maker) and 1 W11574764 (Ice container) and 1 W11610999 (Evap cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Somers, CT 06071
Gary V.
Job Details:
07/18/2024
"Inspected and found wire harness terminal to icemaker fan motor loose, tightened, and the fan motor came back on. Please allow 24 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WED4870BW0
Near Stafford, CT 06076
Gary V.
Job Details:
07/18/2024
"Installed parts listed and cycled, tested fine. Customer has venting problems and informed them.; dspstn on spec-tagged invntry: 1 661570V BELT"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Vernon, CT 06066
Gary V.
Job Details:
07/18/2024
"Installed middle track and main control, unit needs right side track also, will order and return.; ordrng 1 W11595235 (track) and 1 W11595233 (Track)"
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Ellington, CT 06029
Gary V.
Job Details:
07/18/2024
"Inspected and found defective suspension rods, will reorder and call for return date.; rqstng P&A on 4 DC97-16350U (Suspension rod kit)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA06
Near Enfield, CT 06082
Gary V.
Job Details:
07/18/2024
"Inspected and found ice build up on ice maker, unit needs ice maker repair kit. Quoted and they will call."
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Suffield, CT 06078
Gary V.
Job Details:
07/18/2024
Arrived and removed panel to get SAID number r WI-FI and customer now has that number to get connected and also saved number in SD pics.
We serviced a
WHIRLPOOL FREEZER
Model KRFC300ESS07
Near Suffield, CT 06078
Gary V.
Job Details:
07/18/2024
"Inspected and found freezer door was left ajar causing frost build up, cleared frost and tested fine."
We serviced a
KENMORE REFRIGERATOR
Model ="79573153610"
Near Enfield, CT 06082
Gary V.
Job Details:
07/17/2024
"Inspected and found compressor overheating, needs new compressor. Quoted and they will call."
We serviced a
KITCHENAID DISHWAHER
Model KDPM604KPS1
Near Charlotte, NC 28277
Jonathan J.
Job Details:
07/17/2024
Complaint unit keeps flashing an error code and chiming. Sometimes itll work for one cycle. Sometimes it wont work at all. I found error codes FAE5 diverter leak F7 e one wash motor error. F8E1 also found digits on display board multiples are displaying when they shouldnt be display board failure and diagnostics found multiple buttons kept pressing themselves as well. Customer also stated unit will throw low water error code randomly. I am ordering multiple parts to fix multiple issues.; ordrng 1 W11416362 (Sump) and 1 W11483553 (Gasket) and 1 W11410062 (Control) and 1 W11416459 (Ui) and 1 W11434044 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Charlotte, NC 28277
Jonathan J.
Job Details:
07/17/2024
Complaint dishwasher intermittently leaks from the bottom of the door on both the left and the right side of the dishwasher. I could not duplicate leak. I suspect leak is caused by a siding issue or a lower door seal issue. Customer admitted to going through and washing dishes with dish detergent Before loading them in the dishwasher. No further issues found at this time. Customer declined door seal repair at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Charlotte, NC 28277
Jonathan J.
Job Details:
07/17/2024
Complaint not cooling properly and freezer zone. I used Robin air system to isolate system found after multiple attempts. Restriction in freezer evaporator solder joint was restricting cap tube previous company repair replaced everything previously ordered found main control board is failing not opening three-way valve properly to allow refrigerant to float into freezer compartment.; ordrng 1 W11620204 (Control)
We serviced a
LG RANGE
Model LRG3091ST/02
Near Sharon, MA 02067
Aimee Z.
Job Details:
07/17/2024
"Found needed new igniter, replaced and pre heated to 350 and waited until lite second timeComplete; used 1 12400035 (Igniter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Middlefield, CT 06455
Jimmy R.
Job Details:
07/17/2024
"Tested unit and found fridge section not cooling and holding temp, checked evap and found frozen over causing no cool. Placed unit into a defrost and removed fridge evap found thermistor cut in half causing no sensing of cooling to defrost, replaced thermistor and advised customer to give unit 24 hrs so temps can regulate ; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5HHEXWS07
Near Auburn, MA 01501
Jeremy B.
Job Details:
07/17/2024
Ice maker is leaking and not advancing into harvest it is getting 120 tested fill valve it tested ok needs ice maker ; used 1 D7824706Q (ICE MAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model LSR8433KQ0
Near Auburn, MA 01501
Jeremy B.
Job Details:
07/17/2024
Unable to verify complaint tested all ok. Its possibly the timer failing? No fire hazard present at this time. ; dspstn on spec-tagged invntry: 1 WP3363394 DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Ellington, CT 06029
Gary V.
Job Details:
07/17/2024
"Inspected and found F5 fault for failed icemaker, and icemaker heater tube broken, quoted, and they will call."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Belchertown, MA 01007
Chris B.
Job Details:
07/17/2024
"Complaint that the IM is not working. Tried to cycle the IM through diagnostics and no response. Will order IM and water valve as backup.,; rqstng P&A on 1 243297613 (Ice Maker) and 1 5304519215 (Water Valve), states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Hartford, CT 06112
Amanda R.
Job Details:
07/17/2024
Complaint that unit has condensation on damper in ff section and leaking water under crisper drawers unit is freezer ff door gasket ripped and not sealing against cabinet shimmed its sealed against cabinet but gasket needs to be replaced ; ordrng 1 W11240749 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near South Windsor, CT 06074
Amanda R.
Job Details:
07/17/2024
Replaced hub and wash plate calibrated And ran automatic test operation normal ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/17/2024
"Inspected and found multiple problems, icemaker broken icemaker, injector tube needs to be taped and caulked, diffuser making noise, an evaporator fan motor, making noise. Will order parts and return.; ordrng 1 W11559968 (Evap fan) and 1 WP2169142 (Blade) and 1 W11700250 (Ice maker) and 1 W11645127 (Air diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB04
Near Windsor, CT 06095
Gary V.
Job Details:
07/17/2024
Inspected and found all freezer and refrigerator modules not working. Will submit estimate and call.; rqstng P&A on 1 WPW10515058 (Module) and 2 WPW10515057 (Module)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Wallingford, CT 06492
Jimmy R.
Job Details:
07/17/2024
Installed new controls ran dryer and found unit now shutting off on a sensor dry and unit is heating properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/17/2024
"Checked over unit and found fridge section frosting over again causing no cooling and no ice in fridge section, placed unit into a defrost and unit went it properly checked for heater and unit is defrosting normally removed evap cover and found thermistor had called down not touching copper tubing not sensing a defrost, reattached and tapped down to stay placed unit in a 8 hr defrost cycle no matter what and advised customer to watch for frost of any issue control may be faulty and not sensing the correct defrost cycle"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/17/2024
"Checked over unit an found dryer would not tumble unit would come on and him theN Shut off. Checked drum and tried to Move by hand but drum stuck, removed and found clothing stuck in blower wheel due to customer had forgot to put filter back in sucking up clothing. Removed and dryer is now tumbling and working to specs"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/17/2024
Installed new suspension kit and ran unit threw a spin cycle unit is now spinning and operating to specs
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Waterbury, CT 06704
Ruben C.
Job Details:
07/17/2024
Checked unit found bellow torn and retainer slightly stretched ordering bellows and retainer; ordrng 1 W11266654 (Retainer) and 1 W11578223 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Waterbury, CT 06702
Jimmy R.
Job Details:
07/17/2024
Checked over unit and found when plugging unit in compressor would buzz and kick off checked relay and found capacitor bad replaced and unit kick on and ran but compressor buzzing. Found water inlet broken off will order new inlet tubbing and compressor parts. Advised since unit was unplugged its hard to tell if its working correctly advised water lines need to be replaced and we will order parts and return to check unit will order new compressor due to the buzzing Im hearing.; ordrng 1 W11615170 (Water tube) and 1 W11292468 (Fitting) and 1 W11680400 (Tube) and 1 W11656989 (Compressor) and 1 W11565815 (Prosses tube) and 1 W11506635 (Coupler) and 1 W11109499 (Drier)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/17/2024
"Checked ice maker and found unit never cycled ice in mold checked for voltage and found no power at ice maker, replaced ice maker and hard reset unit rechecked power and unit is now cycling and getting 120v, wile watching unit cycle it stoped and lost power half way threw chcked and no voltage. Unit will need new main control and high voltage control, parts tentative p/a ; ordrng 1 WPW10226427 (Control) and 1 WPW10285198 (Control hv), states that autho needed"
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA01
Near Southbury, CT 06488
Jimmy R.
Job Details:
07/17/2024
Installed all new switches and burner tested each element and unit is now cycling and heating To proper specs
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Grafton, MA 01519
Aimee Z.
Job Details:
07/17/2024
Installed new convection fan and tested pre heated convection coil fully glowing after 5 mins the fan comes on complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Grafton, MA 01519
Aimee Z.
Job Details:
07/17/2024
Cust stated only going out of balance in normal cycle. Ran washer everything workingAdvised add another shirt or shorts so when hits high speed doesnt go out of balance.Calibration on control and ran diagnostics Running as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Bellingham, MA 02019
Aimee Z.
Job Details:
07/17/2024
Found no frost pattern on evaporator.Put amp meter on compressor running at 8 ampsNeeds seal system work.Advised Cust to call contract company.Also there 60 months on the system under warranty.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Franklin, MA 02038
Aimee Z.
Job Details:
07/17/2024
Drilled out bolt and replaced and put some loc tight on bolt
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Belchertown, MA 01007
Chris B.
Job Details:
07/17/2024
"Replaced all parts and found the roller tensioner was broken too. Customer wasnt home but daughter said ok to install the extra part and that she would pay for the part. Customer thought that the roller was part of what was broken and clarified with customer that the quote was for the belt and labor. Had part in TS. Installed part and is running normal. Daughter paid for the extra part. Customer has 1yr warranty on parts and labor.; dspstn on spec-tagged invntry: 1 6602-001655 BELT , used 1 DE634A () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Sharon, SC 29742
Mitch H.
Job Details:
07/17/2024
Attempted to remove and replace auger motor and yoke. Could not get yoke off motor shaft in order to remove motor. Will need to replace divider in order to complete repair. Customer approved. Ordered divider. Advised customer that office will call to schedule when part arrives. Left motor and yoke with customer.; ordrng 1 WPW10309864 (Divider)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Farmington, CT 06032
Ruben C.
Job Details:
07/17/2024
Checked unit found no voltage from control to ignitor also light not working aswell cust changed bulb; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ0
Near West Hartford, CT 06107
Ruben C.
Job Details:
07/17/2024
"Checked unit found thermal fuse open cuasing no operation replaced fuse and thermostat; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near West Hartford, CT 06117
Ruben C.
Job Details:
07/17/2024
Checked unit ran diagnostics ice maker would not harvest in test 59 replaced ice maker harvested normally and water went in; used 1 W11658802 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Hartford, CT 06112
Ruben C.
Job Details:
07/17/2024
Checked unit getting moisture on mullion and right door gasket called techline to turn on moisture control constant ordering door seal 7739515007; rqstng P&A on 1 W10917313 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Vernon, CT 06066
Amanda R.
Job Details:
07/17/2024
"Replaced compressor and water filter housing started cooling explained need to wait 24 hours before putting food in it not leaking water ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 WP2300868 (FITTING 5/16-5/16) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Springfield, MA 01107
Mike K.
Job Details:
07/17/2024
"Replaced door and rail would not transfer. Upper right would not engage, lower left would not engage. Tried pushing with screw driver and mount broke off door. Will have to reorder door and ordering rails. Rails do for original door.Let cs know would be same as this time, to contact office when parts arrives, making sure it is not damaged, and office will schedule return; ordrng 1 Lw10680728 (Freezer door black) and 4 WP2156003 (Rail cap)s and 2 W11129820 (Freezer door rail)s"
We serviced a
MAYTAG DRYER
Model LDG8414AAE
Near Springfield, MA 01104
Mike K.
Job Details:
07/17/2024
"Replaced igniter and verified igniting in timed dry, unit tumbling fine and heating properly ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230RHW2
Near Chicopee, MA 01020
Mike K.
Job Details:
07/17/2024
"Complaint of unit having odor that is getting worse. Basket spins freely, suspension is good. No error In history. Ran diagnostic cycle fine, but could smell oil at end of test. Visual inspection f lower unit found oil leaking from transmission, agitator bolt not coming free. May need to break out agitator to replace transmission, will need new belt and cam as well, actuator seems to working fine.Quoted for parts/labor, denied, collected for service call only."
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Chicopee, MA 01013
Mike K.
Job Details:
07/17/2024
"Unit has been bouncing around, bad suspension and found gear case assy has leaked oil. Repair would require suspension, gear case assembly, Washplate in the least. Denied repair. Collected for service call."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Auburn, MA 01501
Jeremy B.
Job Details:
07/17/2024
"Tested found corrosion on the ui board causing failure motor pump not needed order parts ; rqstng P&A on 1 W11632709 (UI Board) and 1 W11413963 (Control panel), dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Auburn, MA 01501
Jeremy B.
Job Details:
07/17/2024
Complaint not heating not drying. Tested found loose connection at heating element repaired loose connection tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Chicopee, MA 01013
Mike K.
Job Details:
07/17/2024
"Emptied refrigerant from high side and was a substantial amount for having no frost at all on arrival with unit running. Pulled vacuum and found with dryer Schroeder valve out, holding pressure did same from high side, obstruction, will not blow out with nitrogen, cut cap tube from drier which was not pinched, but still holding vacuum. Other connection from drier to short to cut, would not be able to solder or lokring if cut. Called techline.Believes we have a leak and floating obstruction, usually in evaporator. Cut cap to evap and lost vacuum.Replaced evaporator and unit held vacuum. Unable to charge at this time, did not have correct adapter for r600a refrigerant can. Explained to cs would need to return to charge unit, putting unit down for 2x time, nitrogen test and charge.; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ and 1 W11506619 COUPLER 8 NK MS 00"
We serviced a
WHIRLPOOL DISHWAHER
Model WDT730HAMZ0
Near Agawam, MA 01001
Mike K.
Job Details:
07/17/2024
"Complaint of not draining 4-3, 7-1 errors in history, wash motor not running, not heating, verified in diagnostic test cycle.Drain motor does test fine.Quoted for sump assy, will think on it., saved estimate. Collected for service call."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Auburn, MA 01501
Jeremy B.
Job Details:
07/17/2024
Leaking water from the soap dispenser will need to replace the dispenser will need approval for a second man as the is is a stacked washer dryer or the customer will need to unstack the dryer prior to service ; rqstng P&A on 1 W11524105 (Dispenser drawer) and 1 2ndtech (2nd tech)
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Simsbury, CT 06070
Gary V.
Job Details:
07/17/2024
"Inspected and found broiler working, customer was unaware of keeping door closed while broiling. All functions test fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Simsbury, CT 06070
Gary V.
Job Details:
07/17/2024
"Installed compressor and auger motor, ran vacuum and didnt find any leaks, recharged system and please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11370574 COMPRESSOR R600A , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11504448 COUPLER , and 1 W11506635 COUPLER 6 NF MS SV , used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Amherst, MA 01002
Chris B.
Job Details:
07/17/2024
Complaint that the refrigerator is not cooling properly. Found compressor running but not cooling. No frost pattern in the evaporator coil. Motor fan is running and voltage reaching start device. But after 15min. visible frost pattern. Will order new compressor and have it replaced and will do the recharge of gas. Once we get the parts to the office will call you by next week to schedule when is the best day to return. R600a system.; ordrng 1 W11580057 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier Filter) and 1 W11504447 (Coupler) and 1 W11504433 (Coupler) and 1 W11547180 (Start Device) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EWH2
Near Amherst, MA 01002
Chris B.
Job Details:
07/17/2024
Complaint that the dishwasher is not cycling correctly. Found bad sump pump. Quoted parts and labor. Customer will do the trip fee and will think it over. Customer has 7 days to waive trip fee into labor. Collected trip fee.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Granby, CT 06090
Gary V.
Job Details:
07/17/2024
"Inspected and found door panel dented, will order part and return in August.; ordrng 1 W11416371 (Door panel) and 1 W10909682 (Name plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, CT 06078
Gary V.
Job Details:
07/17/2024
"House is off mountain rd right next to west Suffield cemetery in west suffield. Inspected and found customer had other company come out and replace lid lock assy, then unit started tripping circuit breaker. Replaced with new lid lock, unit still tripping breaker, also bezel was broken, ui board and main acu shorting when plugged together, will order parts and return.; ordrng 1 W11513246 (Main acu) and 1 W11481116 (Ui control) and 1 W11643703 (Bezel), used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Amherst, MA 01002
Chris B.
Job Details:
07/17/2024
Complaint that the washer is not cycling through correctly and doesnt drain. Found very loud grinding sound while agitating and spinning. Bad gear case. Will order parts for a return visit. Will order all parts for a return visit.; ordrng 1 W11449840 (Gear Case) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 W10721967 (Shifter) and 1 W11551646 (Nut)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Amherst, MA 01002
Chris B.
Job Details:
07/17/2024
Replaced all parts and washer running normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Amanda R.
Job Details:
07/17/2024
Complaint on Sunday wouldnt fill with water on quick wash couldnt duplicate issue tested multiple times ; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near East Hartford, CT 06118
Amanda R.
Job Details:
07/17/2024
Complaint on left side of freezer frost built up one day cleared and explained only can put pizza boxes in door storage warped bin slightly set freezer temp at zero missing front grill ; rqstng P&A on 1 W10911309 (Grill)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Hadley, MA 01035
Chris B.
Job Details:
07/17/2024
Complaint that the IM is not working. Found bad IM and quoted for parts and labor. Customer prefers not to fix due to expensive. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Holyoke, MA 01040
Chris B.
Job Details:
07/17/2024
Replaced all parts and ran a calibration and test cycle and all working properly. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Catawba, SC 29704
Jonathan J.
Job Details:
07/17/2024
Complaint lights are not working in refrigeration section. I found light had failed I replaced light assembly in fresh food compartment. All lights are now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Lancaster, SC 29720
Jonathan J.
Job Details:
07/17/2024
Replaced all previously ordered parts tested operations no additional issues found no chiming noises every 3 to 5 minutes followed by With p0 error code.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Britain, CT 06053
Ruben C.
Job Details:
07/17/2024
Checked unit found water valve connection was left off possibly from last service replacing comp reinstalled connection tested operation normal; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE
We serviced a
WHIRLPOOL DISHWAHER
Model KDTM404KPS0
Near Bristol, CT 06010
Ruben C.
Job Details:
07/17/2024
Checked unit issue is not a draining problem it is leaking from motor seal ordering sump and motor assembly ; ordrng 1 W11416362 (Sump and motor assy)
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Springfield, MA 01103
Mike K.
Job Details:
07/17/2024
"Unit has been working fine since last visit and filter cleaned, so no further repair needed. Will need to be refunded for parts so left as follow up required; O-emld tckt"
We serviced a
SAMSUNG RANGE
Model NE58K9500SGAA
Near York, SC 29745
Mitch H.
Job Details:
07/17/2024
"Removed and replaced wiring harnesses and oven control board. Plugged back in, tested, oven heating and operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/17/2024
"Removed and replaced filter housing. Reinstalled filter, tested, door staying closed and operating properly. Valve activated and functioning correctly. Did not install valve, left with customer.; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Mill, SC 29715
Mitch H.
Job Details:
07/17/2024
"Removed and replaced main control. Ran control calibration, completed correctly. Exited diagnostics, ran quick wash cycle. Allowed to fill and agitate, all operating properly. Cancelled cycle, washer drained and shut down correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pineville, NC 28134
Mitch H.
Job Details:
07/17/2024
"Confirmed broken filter housing door. Removed and replaced housing. Installed filter, turned water back on. Tested and checked for leaks, none. Filter housing and door operating properly."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Pineville, NC 28134
Mitch H.
Job Details:
07/17/2024
"Checked and found unit operating properly at time of visit. Customer says that unit doesnt defrost correctly and evaporator ices over. Parts sent are not the correct parts. Removed harness and ohm wires, all test good. Found defrost heater does not ohm out correctly. Reordering correct parts and defrost heater assembly. Checked part availability and scheduled return for 7/22 AM ; ordrng 1 W11546690 (Control) and 1 W11650661 (Heater/Harness assembly)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Pineville, NC 28134
Mitch H.
Job Details:
07/17/2024
Checked and took pictures of areas customer pointed out. Explained the this is normal wear and not affecting microwave operation. Called tech line spoke to Brandon SR# 7739513341 he said that another service company had been out for the same issue in June and that the recommendation would be to use touch up paint. Customer says she is going to contact builder.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near York, SC 29745
Mitch H.
Job Details:
07/16/2024
"Removed and replaced main control board. Reassembled, ran control calibration and automatic test cycle, all completed properly. Found that screw holding capacitor had come loose and capacitor hanging. Screw was stripped, installed larger screw and secured capacitor. Tested washer in quick wash cycle, filled and agitated properly. Cancelled cycle, drained correctly. All components and functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near York, SC 29745
Mitch H.
Job Details:
07/16/2024
Arrived and customer said that refrigerator is now cooling and making ice properly. Checked and found that compressor is running and has correct amp draw. Running at 1.6 amps. FF compartment at 36 and freezer a 1 degree. Customer says that unit began cooling the same night as first visit. All components and functions operating properly. Called tech spoke to Butch SR# 7739505524 he recommended not opening system or replacing compressor and to have customer monitor and call back if issue returns. Advised customer of recommendation. Did not replace compressor.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Smyrna, SC 29743
Mitch H.
Job Details:
07/16/2024
"Removed and replaced timer and related parts. Reassembled, tested, dryer now operating properly."