We serviced a
ELECTROLUX DRYER
Model EIED200QSW00
Near Westfield, MA 01085
Roger R.
Job Details: 02/16/2024
"Disassembled dryer and found unit has a bad motor. Bad bearings inside motor. Quoted $286.01 for new motor, $71.99 for front blower and $217.33 for rear blower. Total repair $890.29"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Clover, SC 29710
Mitch H.
Job Details: 02/16/2024
"Tested and ran diagnostics. All components checked good in diagnostics. Damper opened and closed correctly. Thermistor tests good. Removed damper cover and found thermistor not installed in correct location in damper housing. Corrected, reinstalled damper cover. All functions test good and operating properly."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS00
Near Marlborough, CT 06447
Jeremy B.
Job Details: 02/16/2024
"Both sections not cooling. Found water in pantry door under control. The wires are corroded and the harness is broken. Needs new pantry door, pantry control, and harness. Disconnected pantry control and compressor and fans came on and started cooling. Need to leave the refrigerator running for 24 hrs to see if it reaches proper temp. Might need sealed system work. Sealed system parts covered but labor is not. ; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE 1 W11249952 MOTOR-EVAP , and 1 WPW10769076 CNTRL-ELEC"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Hampden, MA 01036
Roger R.
Job Details: 02/16/2024
Installed new belt and drum glides. Collected balance for glide cash. ; dspstn on spec-tagged invntry: 1 137292700 BELT
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 02/16/2024
Oven making loud noise when heating. Noise coming from the bake element. Needs new element so it doesnt make as much surface contact and make noise. ; ordrng 1 W11182108 (Element)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Davidson, NC 28036
Robert A.
Job Details: 02/16/2024
Cx complaint that the unit makes a weird noise while it drains. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The unit filled and drained with no issues. I noticed the diverted cover and screen are deformed and needs to be replaced for proper water flow. The UI buttons are unresponsive as well. Im ordering the parts for the return visit.; ordrng 1 W11622490 (UI panel) and 1 W11568785 (Screen) and 1 W11679656 (Diverted cover)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Cornelius, NC 28031
Robert A.
Job Details: 02/16/2024
Cx complaint that the unit is not working in easy convect mode. I inspected the unit to confirm the complaint. The microwave heats fine. In easy convect it randomly shut off into standby mode with no indication while preheating. There were no error codes. I preheat in easy convect for 425. The unit reached the temp with no issues. Im ordering a main control board and UI for the return visit. This job needs a 2 ct to pull it out.; ordrng 1 W11325786 (Main control board) and 1 WPW10260060 (Control board) and 1 W11600632 (UI panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Mooresville, NC 28115
Robert A.
Job Details: 02/16/2024
"Cx complaint that the unit is not turning on intermittently. I inspected the unit to confirm the complaint. I found the switch above the counter was in the on position. The j box is getting 124v, I secured the connectors. The unit ran for about 5 min then cut off suddenly. I checked power and continuity at the control board from the j box, both are good. The unit needs a new control and main harness to resolve the issue. Im ordering the parts for the return visit. A 2 job count is needed for the harness replacement; ordrng 1 W11697178 (Main harness) and 1 W11683480 (Control board)"
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/16/2024
Replaced door unit ran and checked okCall complete
We serviced a
MAYTAG WASHER
Model MFW9600SQ
Near Windsor, CT 06095
Mike K.
Job Details: 02/16/2024
"Basket wobble separate from tub, bearing/ basket replacement. Repair more then unit is worth on 18year old unit. Collected for service call"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Mooresville, NC 28115
Robert A.
Job Details: 02/16/2024
Installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER and 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
Adjusted and aligned anti-tip bracket. Range now going in fully and correctly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
"Checked and tested all burners, no issues found. All sparking and igniting properly. Instructed customer that all electrodes spark when any burner is turned on. Range operating as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 02/16/2024
Customer complained unit stopped heating. Found thermal cut off open short replaced from ts. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/16/2024
Customer complained of water build up and cloths not drying. Tried to run unit to test airflow. Ui not working. Dc voltage going to panel but panel is not responsive. Quoted 527.51 for repair. And repair would only fix Ui not previous issue. Customer didnt want to repair. Collected trip fee. Via card.
We serviced a
JENN-AIR COOKTOP
Model JGC3530GS01
Near Davidson, NC 28036
Ryan S.
Job Details: 02/16/2024
"Customer complained screws were missing from last time tech came out to replace something on it. Also complained about left rear flame. Found left rear burner cap was mismatched with center burner cap making flames uneven. Informed customer to make sure to check burner caps fit snug to ensure they are on the correct burner. ( called Brian informed to not charge trip fee due to short diagonal time and other call needing part, Lisa informed that tech didnt take out screws notes say builder replaced part so Informed customer to Contact builder for screws."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Stanley, NC 28164
Ryan S.
Job Details: 02/16/2024
"Returned to install new inner door. Installed inner door. Double checked programming to where vent is supposed to be closed after run so no leaking from vent area. Ran quick wash cycle. Unit didnt leak during washing cycle. Went to dry then clean and no leaks from vent. Verified proper operation. Showed customer at end of cycle. Informed him vent will be open during dry, but close at clean."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Iron Station, NC 28080
Ryan S.
Job Details: 02/16/2024
"Returned to install parts order. Installed UI, acu, door sketch, two thermostats. Left bake element with customer. Reinstalled unit and ran bake preheat 325? upper oven now working properly with no issues. Verified proper temperature and operation. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/16/2024
"Returned to install harness, pump and control. Installed all part and ran diagnostic all funtions working. Ran drain spin and unit verified working as designed. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11643701 HARNESS LOWER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/16/2024
Customer complained unit arms no spinning not washing. Found bad sump replaced from ts. Verified proper operation and no leaks. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/16/2024
"Found dishwasher already out on arrival. Removed and replaced defective pump/motor. Started dishwasher on normal cycle, allowed to fill and run for 10 minutes, checked for leaks, none found. Cancelled cycle allowed to drain, checked for leaks, none. Dishwasher operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs325sdhz05
Near Gastonia, NC 28056
Ryan S.
Job Details: 02/16/2024
Customer complained water valve on dispenser getting hung up. Found panels on side of dispenser getting hung up. Quoted for repair. Customer didnt want to fix issue. Quoted 380.71 for repair. Collected trip fee via card.
We serviced a
JENN-AIR RANGE
Model JDS9861AAP
Near Farmington, CT 06085
Chuck M.
Job Details: 02/16/2024
Customer complaint is that left front and rear burners are not igniting. Inspected and found voltage at terminal block to cartridge and voltage is present. Ordered igniters and terminal block for cartridge. ; ordrng 2 74004053 (sub 7432p073-60)s and 1 WP74005890 (terminal b)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Plymouth, CT 06786
Chuck M.
Job Details: 02/16/2024
Interlocks were wired incorrectly. Corrected and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Windsor, CT 06095
Mike K.
Job Details: 02/16/2024
"Complaint of top each falling and door not closing broken adjuster and unit not square in opening causing door to hit cabinets.Replaced adjuster and leveled feet to make unit more square, closing fine and ran fine in tests cycle.; used 1 WPW10546503 (ADJUSTER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Plainville, CT 06062
Chuck M.
Job Details: 02/16/2024
Replaced control and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Bristol, CT 06010
Chuck M.
Job Details: 02/16/2024
Customer complaint is that control display error code F2e1 stuck key. Confirmed error code and found multiple keys not working. Replaced control panel and same keys are now intermittent and bake comes up randomly but does not start cycle. Ordered bezels control and ribbon. ; ordrng 1 W10814133 (bezel-knob) and 1 W11025616 (harns-wire) and 1 W11034208 (cntrl-elec)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN0RS
Near New Britain, CT 06053
Chuck M.
Job Details: 02/16/2024
Replaced hinge and strike. Showed customer it works.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 02/16/2024
"Cust had ticking noises, Installed new tune up kit Noise went away Complete; used 1 4392065 (Repair kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near North Attleborough, MA 02763
Aimee Z.
Job Details: 02/16/2024
Installed new clips and filter complete
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/A2
Near Attleboro, MA 02703
Aimee Z.
Job Details: 02/16/2024
"Cust had appliance in to repair found they damaged rotor and stator, theres a broken the hall sensor and damaged harness and tried to repair harness.Theres a 3e tub isnt moving Found damaged harness broken hall sensor and power going into pcb .needs harness motor complete and pcb boardNeed extra time to install a new harness in front load washer . Multiple parts needs to come off to install new harness ; ordrng 1 DC92-01063A (Control) and 1 DC93-00251K (Harness) and 1 DC31-00098A (Sensor hall) and 1 DC93-00150C (Harness) and 1 DC93-00168A (Motor complete)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near East Hartford, CT 06108
Amanda R.
Job Details: 02/16/2024
Was heating Tried changing time and money and then not heating explained there are instructions in use and care guide
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SHV08B
Near East Hartford, CT 06118
Amanda R.
Job Details: 02/16/2024
Ice bin jammed showed customer how to clear bin left door handle loose tightened
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Manchester, CT 06040
Amanda R.
Job Details: 02/16/2024
Leaking on left side of unit after running for a couple hours customer took video I pulled unit out looking for water marks explained let it run with unit out to find leak
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Charlotte, NC 28277
Jonathan J.
Job Details: 02/16/2024
Replaced all previously ordered parts I tested operations microwave is heating just fine with no further issues. Fan motors are working just fine.; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON and 1 W11441128 BLOWER MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 02/16/2024
Customers complaint is cloths leaving a white residue. Ran diag found no error codes. Ran self test and calibration. Recommended customer use extra rinse and recommended amount of soap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB03
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 02/16/2024
Frost still forming on the back wall on evaporator cover. Door closing properly. Door is slightly warped at bottom. Will order and replace freezer door. ; ordrng 1 13109220BQ (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 02/16/2024
Washer not draining. Found wires broken at pump. Repaired the best i could but needs new harness. Quoted customer.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Monroe, NC 28110
Jonathan J.
Job Details: 02/16/2024
I found that the stainless steel braided hose is leaking into dishwasher Pan overflow triggering F8 E4 error code again. Customer will need plumber to come in and replace waterline attaching two dishwasher. No additional issues found with dishwasher at this time. No sudden issues occurring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV03
Near Easthampton, MA 01027
Chris B.
Job Details: 02/16/2024
Replaced all parts and water dispenser is adjusted properly. Corner is installed.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near Ellington, CT 06029
Gary V.
Job Details: 02/16/2024
"Inspected and found cooktop misaligned and needed to be adjusted, and tested fine now."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Westhampton, MA 01027
Chris B.
Job Details: 02/16/2024
Complaint that the unit has a error code F2E2. Found error code F0E7 too. Found a bad key and replaced panel UI and ran again diagnostic cycle and all tested normal.
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 02/16/2024
"Complaint compactor does not seem to be compacting properly. I found Ben was not properly latched, preventing ram from going all the way down properly. No additional issues found with compactor at this time. Compactor is crushing pizza boxes with no issues."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Marshville, NC 28103
Jonathan J.
Job Details: 02/16/2024
"Replaced all previously order parts discovered customer had a power outage unit was still supplied to power, causing damage to the user interface user interface will not turn on no matter what. Unit will need a year or interface again to fix. ; ordrng 1 W11478519 (Ui), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , 1 W10752283 WASHPLATE , 1 W10913953 ACTUATOR , 1 W11239857 BELT , 1 W11394572 DOOR LOCK , 1 W11396717 DRAIN PUMP , and 1 W11449840 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC3
Near Marshville, NC 28103
Jonathan J.
Job Details: 02/16/2024
I replaced all previously ordered parts. I tested operations. No additional issues found with dryer here today. Everything sounds normal. Dryer is also heating properly as of right now as well. No error codes displaying in fault history at this moment either. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Monroe, NC 28112
Jonathan J.
Job Details: 02/16/2024
"Complaint, not dispensing water properly randomly issue will occur Were unit will not dispense water. I found waterline was pinched more than likely the culprit of unit not dispensing water. As of right now the unit is dispensing water and I have filled a pitcher full of water several times. Could not duplicate complaint left valve with customer. No abnormal humming or issues coming from water inlet valve at this time. Advise customer not to push refrigerator back against wall too far or waterline could pinch again, leading to same scenario."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Vernon, CT 06066
Gary V.
Job Details: 02/16/2024
"Techline Sr#7738490577. Inspected and found multiple problems, exhaust vent is roughly 30 feet long and is clogged causing poor drying, and washer not spinning clothes out, tub is very difficult to turn and I believe article of clothing is wedged between tubs. Unit is located in very tight closet and need 2 hours and 2 techs on return to attempt this repair. Techline says washer issue is covered under warranty. Going to need special autho.; ordrng 1 W11614637 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near South Windsor, CT 06074
Gary V.
Job Details: 02/16/2024
"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY09
Near Suffield, CT 06078
Gary V.
Job Details: 02/16/2024
Installed new drain kit and cleared. Ice tested fine.; dspstn on spec-tagged invntry: 1 W10619951 DRAIN KIT(SP W10632338E)
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details: 02/16/2024
Cust had a back up at garbage disposal. Also has pc error codesCleared codeTook hose off garbage disposal tried to drain in bucket Drain hose clogged backed up to wash pumpFound needs drain pump and drain house not sure if affected the wash pump
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Troutman, NC 28166
Robert A.
Job Details: 02/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Mooresville, NC 28117
Robert A.
Job Details: 02/16/2024
Cx complaint that the dryer is not turning on.I inspected the unit to confirm the complaint. I found the unit is getting 243v from he wall and at the control. The UI does not turn on at all. The unit needs a new UI panel to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11419056 (UI panel)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASNW
Near East Longmeadow, MA 01028
Roger R.
Job Details: 02/16/2024
"Found unit leaking from drain hose. Will need to order and return to install. ; rqstng P&A on 1 WH41X32477 (Hose, Drain)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/16/2024
Replaced all parts ordered unit ran and checked ok heating good now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/16/2024
"Replaced noise filter board and door switch. The door switch was truck stock even though the inventory lost said my van not company had any.Switch part number is W10269457Call complete; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,MONITOR 20A , used 1 W10269457 (Switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/16/2024
Replaced all parts ordered ran unit on normal wash to make sure all operations were normal. It filled and dispensed unit working as designed. Unit ran and checked ok. If customer calls in about washer shaking or thumping the floor is not level and I balanced best I could.Call complete
We serviced a
GE REFRIGERATOR
Model GFE24JSKLFSS
Near Bloomfield, CT 06002
Mike K.
Job Details: 02/16/2024
"Cs was getting some black ice cubes. She went to show me and cubes dispensed were fine, removed bin and all cubes in bin were fine. Cs showed me some pictures of the colored cubes. There was some splashes of black around icemaker. Something either worked through water system or was a faulty filter (was black like carbon in filter). They had replaced the water filter but still had some colored cubes after. They did not know how to removed bin, so cubes could have been from previous fills before filter change. Cleaned icemaker/bin area and dumped old cubes. Cs to monitor fresh cubes."
We serviced a
WHIRLPOOL DRYER
Model WED8600YW0
Near Simsbury, CT 06081
Mike K.
Job Details: 02/16/2024
"Replaced idler pulley and vacuumed out unit. Both belts are worn and could use replacement, supports look good. Added quote for belts and additional labor. explained estimate is good for 7 days, after that it would be a full call to replace.; dspstn on spec-tagged invntry: 1 WPW10547292 IDLER PULLEY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Granby, CT 06035
Mike K.
Job Details: 02/16/2024
"Rf led module not lighting, verified unit is sensing door opening. Ordering led module. Office to contact cs when parts come in to schedule return.; rqstng P&A on 1 W11470191 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Manchester, CT 06042
Amanda R.
Job Details: 02/16/2024
Crisper drawer cracked ; rqstng P&A on 1 WP67002659 (Crisper)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Manchester, CT 06040
Amanda R.
Job Details: 02/16/2024
F9e1 error long drain piece of plate in drain pump removed tested draining ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
GE REFRIGERATOR
Model GNE29GMHDES
Near Mansfield, CT 06268
Amanda R.
Job Details: 02/16/2024
Ff section not cooling ff evaporator fan getting 12vdc not running needs new fan ; ordrng 1 WR60X26866 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mansfield, CT 06250
Amanda R.
Job Details: 02/16/2024
All lights off not making ice left crisper drawer control not working replaced wire harness in the left crisper drawer
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Amherst, MA 01002
Chris B.
Job Details: 02/16/2024
Complaint that the lights are not working at all in both top and bottom. Readjusted the control board harness wire and light are working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near South Hadley, MA 01075
Chris B.
Job Details: 02/16/2024
Complaint that the unit is not making ice. Found ice buildup in the evaporator side. Did a forced defrost but not voltage present and heating element didnt ohm out no reading. Will order all parts for a return visit. ; ordrng 1 W11196400 (Control Board) and 1 WPW10495967 (Heater Element) and 1 W11545823 (Harness Wire)
We serviced a
MAYTAG RANGE
Model MER8700DS2
Near Springfield, MA 01119
Roger R.
Job Details: 02/16/2024
Found burnt bake element. Part under 10 yr mfg warranty. Quoted $199 labor rate. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Chicopee, MA 01020
Roger R.
Job Details: 02/16/2024
Found unit has two error codes F0E5 and F0E3 both indicates a spin issue. Found suspension rods allow too much movement which can cause poor spinning. Installed customer supplied parts W11130359Unit working much better now. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, MA 01107
Roger R.
Job Details: 02/16/2024
Installed new motor due to noise in agitation. Found drive pulley on motor loose causing noise. No noise with new motor. Transmission not needed and returned. ; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE and 1 W11454734 GEARCASE
We serviced a
GE WALL OVEN
Model PGS960SEL3SS
Near Suffield, CT 06093
Mike K.
Job Details: 02/16/2024
"Complaint of lower oven not heating properly. We replaced igniter last September and had quoted for a control board. Had ge come out and they did a software update. Ge tech, per cs, wasnt too sure, was going to replace the control, sensor and u/I, but then said he believed it is an igniter issue, to replace with a ge igniter.Tested on bake at 350, preheated fine and went through multiple cycles, each time igniting within 10s.Cs says the failure is usually like 20 or so minutes into cooking. Cs says you will hear clicking like 8 times in a row when failing, instead of the normal clicks of operation. Sounds like relay failure on control, but could not replicate in testing, went through 10+ cycles with no failure.Quoted for control/labor. Accepted. Collected in full via cc. Office will contact when parts come in to schedule return.; ordrng 1 WB27X29499 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Gastonia, NC 28056
Ryan S.
Job Details: 02/16/2024
Retuned to install new bottom panel and clip. Installed panel. Verified proper fit and operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Enfield, CT 06082
Gary V.
Job Details: 02/16/2024
"Installed new air damper and cycled, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Windham, CT 06280
Amanda R.
Job Details: 02/15/2024
Squealing while spinning idler pulley bad Replaced tested sounds normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oxford, MA 01540
Roger R.
Job Details: 02/15/2024
Customer complaint of long dry times. Checked heater and venting. Used vent test kit from ts and venting checked okay. Temperatures ok and heating well.
We serviced a
WHIRLPOOL WASHER
Model LSR7233BN2
Near Springfield, MA 01105
Mike K.
Job Details: 02/15/2024
"Unit will not go into spin, unit has been disconnected and is sitting with water/clothes in unit, in living room. Lid switch is broken off. Quoted for lid switch/labor and explained is due now or service call and can think about, but that would also be due now. cs said she cannot pay tonight, that she would call office. She has not paid."
We serviced a
KENMORE DRYER
Model ="11085862400"
Near Amherst, MA 01002
Mike K.
Job Details: 02/15/2024
"Pulley had come off, belt loose. Found broken retainer clip. Put pulley back in place tightened set screw and replaced retainer clip. Tested on normal dry and operating properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Found bulb broken and base still in socket. Unplugged microwave , extracted base, installed new bulb. Tested, light now operating properly. Collected cash for bulb $8.58.; used 1 8206232A (Bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 02/15/2024
"Replaced compressor and drier, pulled into vacuum and held for 15 minutes. Charged with 5.5 oz r134a.Allowed unit to run and return line getting hot, blowing cold air. Cs to monitor.; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 WPW10143759 FILTER DRIER UV"
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Watertown, CT 06795
Jimmy R.
Job Details: 02/15/2024
Installed new console and checked over operations heated upper oven to 350 degrees and machine is heating up and working properly heated lower oven and unit is getting to temp and all operations are now working to proper specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Huntersville, NC 28078
Robert A.
Job Details: 02/15/2024
Cx complaint that the unit is freezing food in the RC. I inspected the unit to confirm the complaint. I found the damper door has a hard time opening and closing. I replaced the damper door and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 02/15/2024
"Returned to install new timer and timer knob, replaced parts and ran unit. Unit heating and cycling.,verified proper operation."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Checked and found that problem was being caused by a clogged pre ignition orifice. Took orifice from new burner assembly and replaced orifice. Tested, burner now igniting and operating properly. All electrodes sparking and operating properly. Left parts with customer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kershaw, SC 29067
Jonathan J.
Job Details: 02/15/2024
Called customer canceled over phone has Lowes service already coming under warranty unit is out of its 1 year warranty period per customer.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/15/2024
"F8e1 Drain hose below threshold water auto draining once water level gets to a certin level hose also shoved to far down drain tube also causing siphoning to continue to occur draining tub completely. No parts needed. Customer needs to zip tie hose and properly secure hose so it cannot move and fall further down into the pipe again or pop out due to water pressure flooding house. No additional issues found with washing machine here today. Washing machine is on a built-in pedestalcausing hose also below threshold top of washing machine, causing water auto cycle."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oxford, MA 01540
Roger R.
Job Details: 02/15/2024
Customer complaint of long dry times. Checked heater and venting. Used vent test kit from ts and venting checked okay. Temperatures ok and heating well.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Disconnected microwave, removed from wall. Disassembled and replaced inverter and magnetron. Reassembled, reinstalled and reconnected unit. Turned breaker back on. Tested, microwave heating and operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 02/15/2024
"Complaint washing machine, making a clunking noise during agitation cycle. Clinton noise is normal operation for machine. During agitation cycle, or when washing machine is shifting from agitation to spin as well. Noise is from normal wear and tear of rotor and clutch slider plastic parts. No additional issues found with washing machine today. No error codes found either."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/15/2024
"Customer complained of quelling. Found, bad pully wheel and drum roller. Quoted. 277.12 for repair. Replaced dryer rapid kit, (drum rollers ,belt and pully wheel. ) ran unit after and noise gone. Unit heats and cycling verified proper operation. Collected via card. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/15/2024
"Customer complained drain pump runs constantly, control non responsive. Found drain pump starts running when plugged in. Pressure switch line is connected to board and clear. Ordering control board, drain pump and capacitor. Drain pump and or Capcitor has shorted out control. Schedule return call for 2-20-24 am. Will call safety on return call. ; ordrng 1 W11603810 (Control board) and 1 W10919003 (Drain pump) and 1 W11428524 (Capcitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
"Replaced shield. Customer mentioned washer leaks intermittently. Ran deep water Wash Cycle 2 times and washer Filled, washed and drained. No leaking found. Customer is not satisfied with no findings."
We serviced a
KITCHENAID WALL OVEN
Model KODC504PPS0
Near Cornelius, NC 28031
Robert A.
Job Details: 02/15/2024
I called the cx and explained the situation of how Im ordering the parts for the return visit. Im ordering the parts recommended by Techline. The cx has 2 separate ovens having the same issue. Im ordering the parts for one the same parts need to be ordered the the 2nd oven.; ordrng 1 W11701964 (Control panel) and 1 W11683043 (Control board)
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADS
Near Davidson, NC 28036
Robert A.
Job Details: 02/15/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVMK01
Near Davidson, NC 28036
Robert A.
Job Details: 02/15/2024
I installed the ordered part and tested the unit for the cx. The unit is still not making ice. I called Techline and ran multiple tests. The IM is getting 110v but here is 124v at the emitter board. Neutral is dropping voltage. I removed the parts as instructed by Randy.Sr7738437561
We serviced a
WHIRLPOOL COOKTOP
Model JES9900BAS
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
"Installed new control and hinges heated oven to 350 degrees and unit is now getting to temp and holding, replaced hinges and door is closing and all operations are working to proper specs"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGBM19WNVFB
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
"Checked over unit and found vent grill falling off when opening the microwave door, checked cover and found tabs and and top part of cover cracked and broken off causing it to not stay in place also found control cover cracked and not secure causing it to be loose and also not allowing vent cover to stay. Unit is going to need a new vent cover and control cover will order, parts tentative p/a ; ordrng 1 5304523265 (Grill black) and 1 5304523252 (Control panel black)"
We serviced a
WHIRLPOOL WALL OVEN
Model JMW3430WP02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
Checked over unit and found microwave element falling down inside microwave checked over and found clip had broken off up on top of cabinet causing element to not stay up and fall down. Replaced clip whirlpool had sent customer and checked over door hinges on microwave due to unit not closing and shutting of the light. Checked hinges and tried to adjust and tighten witch made them a little better and door is now closing. Checked all other operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
"Installed control, control panel and display. Ran diagnostics and washer checked ok. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL-UI"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Meriden, CT 06450
Jimmy R.
Job Details: 02/15/2024
Removed old tub and sump replaced with new secured unit to cabinet using mounting brackets ran unit threw a heavy wash cycle and checked all operations. Unit is now operating properly and all functions are working to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Northbridge, MA 01588
Roger R.
Job Details: 02/15/2024
"Found unit not fully defrosting. Ice at top of evaporator in freezer SR 7738485448; ordrng 1 W11608966 (Cover refrigerator evap) and 1 W11616412 (Panel, UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Charlton, MA 01507
Roger R.
Job Details: 02/15/2024
Installed new main control and heater due to unit not heating or drying dishes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Charlton, MA 01507
Roger R.
Job Details: 02/15/2024
Installed new LED modules and door seals. All okay.