We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near West Hartford, CT 06119
Ruben C.
Job Details:
11/21/2024
Checked unit found touch panel not responding only shows a broken 1 on display console is peeling ordering console ui and main control; ordrng 1 W11505225 (Ui) and 1 W11460909 (Console white) and 1 W11506011 (Control)
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Blackstone, MA 01504
Aimee Z.
Job Details:
11/21/2024
Cust stated feels heat not working again.Tested element has continuity it good.Tested tco open; rqstng P&A on 1 WD21X27402 (Tco)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/21/2024
F4e2 sr 7740375240 per tech line would need to check ohm readings on mag sensor can not pull unit out was told by tech line if it not accessable by a dolly cust has to make acessable told to refer cust to customer service techline has a pic of the way unit is installed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Stafford, CT 06076
Gary V.
Job Details:
11/21/2024
"Inspected and found dribble marks out of dispenser and leaking down face of washer , brought legs down as far as I could to bring front of washer higher in front to stop dribble out the front of the dispenser. Cycled and tested fine."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Warren, MA 01083
Chris B.
Job Details:
11/21/2024
"Complaint that the washer is not finishing any cycle. Error codes F7E1, F5E1, found stripped hub. Replaced part with TS #W11212745. Ran three diagnostic cycles and unit running normal.; used 1 W10528947 (HUB) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Chicopee, MA 01020
Jorden
Job Details:
11/21/2024
"arrived and could not replicate complaint, based on customers description I applied permagum sealant to the hole indicated where they saw the leak. Advised they observe over the next few days in case a leak returns."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leicester, MA 01524
Glenn
Job Details:
11/21/2024
Installed tub tested all ok no leaks
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near Charlotte, NC 28205
Johnny
Job Details:
11/21/2024
Error code for ice fan motor issue. Observed ice build up on evaporator fan cover which contains the ice box fan. Will need to replace control board and fan assembly. Attempted to contact cx to provide accurate quote. I called 3x. Got no answer. I left a voicemail telling cx the quoted price for repair and instructed them to contact office to pay.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Webster, MA 01570
Lee
Job Details:
11/21/2024
"Customer states cycle wont startConfirmed complaint, found stuck on sensing, found slider magnet has broke away from plastic housing, replaced from truck stock tested okay, removed all error codes; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Newington, CT 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and found no freezer evaporator fan motor running or condenser fan motor or ice box fan motor only fan is running is the fresh food compartment fan motor order controls to complete repair ; ordrng 1 W11333076 (Control board) and 1 W11099342 (Ui) and 1 W11086558 (Panel UI) and 1 W11131873 (Orion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near New Britain, CT 06052
Andre
Job Details:
11/21/2024
Ck unit remove old compressor and install new compressor vacuum and charge unit inform customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506635 COUPLER 6 NF MS SV PROCES
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Newington, CT 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board order by previous technician. Inform customer that produce and diary products is not good to store on top shelf because its so close to freezer compartment all produce should be located inside lower lower bin and not on shelf customer will rearrange products
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near New Hartford, CT 06057
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board and heating element and advance unit into bake cycle and unit now reaches 350 degrees unit operating to manufacturers specs
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS01
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/21/2024
Replaced main control checked evap did not have ice build up on reset unit checked temps cust has unit at 35 in ref and 0 in freezer cust will observe unit
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chicopee, MA 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the tachometer not reading the position of the tub and the capacitor is out of spec, replaced both and tested fine. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Avon, CT 06001
Ruben C.
Job Details:
11/21/2024
Checked unit found drain pump impeller sticking and found small hole in bellows ordering drain pump and bellows putting into p/a; rqstng P&A on 1 WPW10391443 (Drain pump) and 1 W11106747 (Bellows)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
"Unit needs new fan motor and fan. Ran diagnostics and found that evaporator fan motor has failed. Not a defrost issue. Unit also needs new fan blade and grill broke when inspecting fan. ; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Fan) and 1 WPW10175909 (Grill), dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, NC 28215
Clinton
Job Details:
11/21/2024
Replaced valve for dripping after repair no longer dripping
We serviced a
WHIRLPOOL WASHER
Model MVWB450WQ2
Near Chicopee, MA 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the bearing bad causing a loud roaring noise, gearcase leaked all its oil over the other components. Would need new drive and motor components. Customer opted out of repair."
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Springfield, MA 01119
Jorden
Job Details:
11/21/2024
"Arrived and found heater relay not closing to send 120v down to element, jumped relay and found heater element open. Unit needs new heating element and control board, control board is discontinued office (LT) confirmed."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Charlotte, NC 28206
Clinton
Job Details:
11/21/2024
"Drain pump has 22k ohms not shorted control immediately drains. Confirmed the pressure hose is connected on both end in the center junction. I believe the control installed is faulty or the pressure hose has a hole in it. But I u hooked it and still drains instantly order 2nd harness bc I need to pressure hoses and cant find extended hose on part look up; ordrng 1 W11629601 (Control) and 1 W11417071 (Harness), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
GE DISHWASHER
Model GDT530PGP5BB
Near West Springfield, MA 01089
Mike K.
Job Details:
11/21/2024
"dissolved soap in bottom of unit on arrival. Started normal cycle and drain operating, drained water in unit fine, stayed on and have ftd error, draining n error. Since unit drained find looked at pressure sensor and it leaks as clogged. Cleared and ran normal cycle fine, went into fill and went into wash fine. Cancelled and drained fine, stopping when empty. Started second normal cycle and let run for 10 minutes with no issue. Since here less then 30 days ago (npf at the time for same issue) subtracted service call paid from labor and collected for remainder."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
Replaced panel. Unit tests fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Worcester, MA 01610
Glenn
Job Details:
11/21/2024
Found no frost pattern compressor is running either its a Freon leak or bad compressor valve. Order parts allow 2 hours. This is R600A ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 W11504445 (Coupler) and 2 W11504449 (Coupler)s and 1 W11506635 (Process valve) and 1 W11504419 (Coupler)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Clover, SC 29710
Mitch H.
Job Details:
11/21/2024
"Checked and found no power going to motor. Would not start. Could not pull out of cabinet, finished floor does not continue under compactor. When control panel was removed found that stand-offs for switch were broken. Ordering escutcheon, on/off switch and safety switch. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11736462 (Escutcheon) and 1 W10813586 (Switch) and 1 W11243179 (Switch)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
11/21/2024
"Checked and found motor pulley broken causing belt to come off. Used t/s motor yesterday, not yet replaced. Ordering motor and blower wheel. Checked part availability and scheduled return for 12/3 AM. Customer is out of town next week.; ordrng 1 279827 (Motor) and 1 Wp694089 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near York, SC 29745
Mitch H.
Job Details:
11/21/2024
Checked and found top of freezer door gasket still has condensation even though extra gasket kit was installed. No gaps or issues found with gasket on freezer door or refrigerator doors. Ordering complete freezer door. Advised customer that it may take 8 to 10 weeks for door to arrive and that door will ship directly to him and that he would need to inspect door for damage and call to schedule return visit.; ordrng 1 W11436967 (Freezer door)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near York, SC 29745
Mitch H.
Job Details:
11/21/2024
"Pulled range out. Removed and replaced oven spark module and bake igniter. Reassembled, tested, all igniting and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Tested and ran diagnostics. Found F3E2 pressure system fault. Checked pressure hose, no holes or issues found. Ordering control. Checked part availability and scheduled return for 11/27 PM ; ordrng 1 W11513246 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Entered diagnostics, ran test 56 for ice maker error codes. Found E5 error, no way to know if this is a new code or one that wasnt cleared on previous visit. No notes on ticket. Turned breaker off to clear error. Removed and replaced emitter and receiver. Turned breaker back on. Ran test 56 again to confirm error was cleared. Ran test 57, completed properly. Ran valve test 45 and sensor test 15, all operating correctly."
We serviced a
KITCHENAID M/W OTR
Model KMHS120EBS2
Near Holyoke, MA 01040
Mike K.
Job Details:
11/21/2024
"Trip covered by authorization. Fire in car king area, had rack in oven and said they kept running n there most of the time, scraped in paint and rack likely source of fire ( cs had cleaned unit out) after fire unit would not power on, nothing on display, unplugged on arrival. Melted wave guide. Fuse on power board good. Plugged in and 120vac to control. Quoted for control/labor ( would need other small parts, but declined at just the control); ordrng 1 W11182110 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, MA 01040
Mike K.
Job Details:
11/21/2024
"Replaced control and u/I. Display working properly, compressor and fans running"
We serviced a
WHIIRLPOOL DRYER
Model WED8127LC2
Near Auburn, MA 01501
Glenn
Job Details:
11/21/2024
Installed part user interface if the problem reoccurs we need to tested dryer during the failure. Possible causes are likely the control board wiring harness or motor windings. As the dryer continues to count down but not run or heat. Motor circuit is suspect
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Ellington, CT 06029
Gary V.
Job Details:
11/21/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near South Windsor, CT 06074
Gary V.
Job Details:
11/21/2024
"Install door, hinges and cooktop cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Windsor, CT 06095
Gary V.
Job Details:
11/21/2024
"Inspected and found timer non functional on main control and bake igniter worn out, will submit estimate and call for return date.; rqstng P&A on 1 W11126814 (Main acu) and 1 W10918546 (Igniter)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Bloomfield, CT 06002
Gary V.
Job Details:
11/21/2024
"Inspected and found 4.75 v getting to selector switch but not powering on, part shows nla."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near East Granby, CT 06026
Gary V.
Job Details:
11/21/2024
"Inspected and found dispenser that was installed wasnt adjusted properly, adjusted and tightened and cycled, didnt detect any more leaking."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
"When entering diagnostics unit will shut down and will not power back on unless you cycle the power, does this every time running diags, was able to get the unit to drain. Drain pump buzzing but not pushing water. Unit needs new drain and control. Unit will need to be fully uninstalled in order to service due to location of unit. Needs 2 blocks of time; ordrng 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
LG WASHER
Model WT7800CW
Near Thompson, CT 06255
Lee
Job Details:
11/21/2024
Installed part tested okay
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, NC 28202
Clinton
Job Details:
11/21/2024
Found wire from transformer cut and arc to cavity cut added clip to wire reinstalled to capacitor. Still is not sending voltage to mag tube. Possibly blown transformer and diode ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11545872 (Transformer)
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Clinton
Job Details:
11/21/2024
I replaced the sensor and the harness wire tho no errors and harness not failed the sensor dry in these longer vented apartment ps do not operate so well
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte, NC 28203
Clinton
Job Details:
11/21/2024
Replaced bad drain pump cover under extended warranty. No leaks unit drain fine after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Charlotte, NC 28205
Caleb
Job Details:
11/21/2024
Ran diagnostics. Unit needs new sump motor assy. Error code for failed motor. Office to schedule when part arrives.; O-emld tckt
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, NC 28270
Caleb
Job Details:
11/21/2024
"When putting in new icemaker found that the wire to thermistor on icemaker was severed when attempting to put in new icemaker. Also water fill line will need 2 blocks of time, unit needs to be pulled.; O-emld tckt"
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model KOCE500ESS22
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Checked and confirmed broken support. Confirmed dates and took picture of Certificate of Occupancy. Updated information on ticket. Replaced support, all operating properly.; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, dryer operating properly and drum running true with no excessive movement."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, operating properly with no unusual noises."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, NC 28021
Ryan S.
Job Details:
11/21/2024
"Found front left burner has no resistance through and switch not sending proper voltage, visible thermal damage . Informed customer office will call when job is authorized and parts come in. ; ordrng 1 WP3148953 (Switch) and 1 WP660533 (Burner), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Return to install parts ordered installed new drain pump harness and lid switch re-unit through diagnostics verified proper operation. ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK and 1 W10876600 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
"Complaint front right element not cycling stuck on high no matter where you put switch position. I replaced front right element and infinite switch. I found infinite switch had failed was defective. No further issues found today. Customer satisfied with how element is cycling. ; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Customer complained unit will only work on pro wash. Ran diagnostics found sump error. Unit started washing in quick wash but sump sounds strained. Also found normal key not responsive. Ordering ui panel and Ordering sump assembly. Scheduled return call for 11-27-24 am; ordrng 1 W11460946 (Sump) and 1 W11622500 (Ui panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
I replaced water inlet valves. Water is now flowing perfectly normal now instead of barely trickling. No leakage occurring no additional issues found. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Brandon
Job Details:
11/21/2024
Units plug going to the drain pump is broken. Need lower harness for repair. Please let customer know when we can return.; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units ice is melting in door and will not dispense. Also loud noise coming from freezer. Found that evaporator fan is freezer is bad. Ordering fan assembly for repair. Please let customer know when we can return.; ordrng 1 W11603851 (Fan assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units lid is not closing properly. Found that hinges are bad. Ordering hinges for repair. Please let customer know when we can return.; ordrng 1 W11638181 (Hinge) and 1 W11718126 (Hinge)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that foam pads were not installed from factory to suppress noise. Ordering foam pads to install. Please let customer know when we can return.; ordrng 2 W11409002 (Pad)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Unionville, NC 28110
Jonathan J.
Job Details:
11/21/2024
Complaint dishwasher leaking out bottom center of door. I found inner door is warped in the center allowing water to leak out the center of the dishwasher. No further issues found with dishwasher at this time. ; ordrng 1 W11676896 (Inner door)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
File number 7740374047 file number unit non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
"Complaint refrigerator, making abnormal noise, unsure from where or when. I found noises caused by the damper control. I replaced damper control tested operations no further issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/21/2024
I replaced previously ordered parts tested operations. Everything is working properly on the oven and microwave a pipe departure. Oven is heating microwave is also heating lights are all working.
We serviced a
WHIRLPOOL WASHER
Model wfw8620hc4
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that unit was sitting too close to dryer and making noise when it spun. Moved unit over slightly and tested unit. Unit tested properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
"Returned to installs sump, leaked checked , verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Matthews, NC 28104
Brandon
Job Details:
11/21/2024
Complaint no water to ice maker or dispenser. Water is frozen in line somewhere ordering multiple parts for repair. Please let customer know when we can return.; ordrng 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter) and 1 WPW10394053 (Housing) and 1 WPW10341320 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
On arrival I installed display and tested unit. Unit tested functional. All lights worked properly. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model ksrb25fkss14
Near Matthews, NC 28105
Caleb
Job Details:
11/21/2024
"Replaced ice maker, unit checks fine.; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG510S0AW2
Near Sturbridge, MA 01566
Lee
Job Details:
11/21/2024
"Installed glides, tested okay, showed customer drawer now works"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ10
Near Grafton, MA 01560
Lee
Job Details:
11/21/2024
"Installed part, pressurized with nitrogen found no leaks, pulled vacuum, charged, tested okay"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
Complaint unit is not powering on. Found on arrival that unit only had 120v. Flipped breaker and measured power again. 240v were present. Dryer turned on and heated properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
On arrival I turned unit on and it immediately started draining. Replaced control and calibrated unit. All components tested functional on unit.
We serviced a
ELECTROLUX DRYER
Model EFMG517SIWO
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/21/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/21/2024
"Tested unit and found upper small oven would not run a bake cycle, tested ignitor and found broken and not lighting up. Replaced ignitor and oven is now heating up, checked all other functions and found top left small burner not lighting found ignitor clogged up and not sparking. Cleaned burner ignitor and unit is now operating to specs ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/21/2024
"Tested washer and found unit would run a cycle then continue to run drain pump when unit is done, checked harness and connections finding all ok. Ran unit threw a diagnostics cycle and no errors ran a self test and found actuator buzzing and not engaging, unit will need new control for running pump actuator and motor will order parts and return ; ordrng 1 W11188527 (Control) and 1 W11222082 (Drive motor) and 1 W11212745 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Waterbury, CT 06706
Jimmy R.
Job Details:
11/21/2024
Installed new filter housing and new rollers on left and right side ran water and unit is now operating properly. Customer wanted wheel locks up to roll in and out advised unit cant not be leveled with them up so u will see more of one wheel then other nothing can be done to solve this without leveling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Matthews, NC 28105
Caleb
Job Details:
11/21/2024
"Installed mask and making kit, unit sounds better."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/21/2024
Installed new ice maker and led modules turned water back on and both ice makers cycled each ice maker and both are filling properly ran water and unit is now dry and working to specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/21/2024
"Installed new sump&motor ran unit thew a wash cycle and checked all operations, unit is now washing and working to factory specs"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/21/2024
Customer complaining unit not heating on arrival phone outlet not making good connection to pigtail for customer to get outlet. Replaced my electrician help plug in unit unit unit has proper voltage verified proper operation.
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Cornelius, NC 28031
Ryan S.
Job Details:
11/21/2024
"Returned to replace hinges, adjusted shelfs and drawers . Unit closing now. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Denver, NC 28037
Ryan S.
Job Details:
11/21/2024
Return to install valve ordered installed valve turned on water ran water through door. No leaks detected verified proper operation.
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Denver, NC 28037
Ryan S.
Job Details:
11/21/2024
"Customer complained unit buttons not responsive, says lights blink when shouldnt. Also display led is defective, lighting up parts numbers that shouldnt be illuminated . No error codes stored. Ran service diagnostics unit went through all steps with no errors. Ordering new ui panel . Informed customer office will call when part comes in. ; ordrng 1 W11622485 (Ui panel control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/21/2024
"Installed hub ,wash plate bolt and gear case with new suspension rodsran few towels filled and spun.Advised customer to to load Arjun wash plate and dont over load; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Millis, MA 02054
Aimee Z.
Job Details:
11/21/2024
"Cust stated durning clean wash cycle leaked . Check drain hose is fine no leaks.Ran could find leak for amount of water Small tear in bellows . Checked drain pump no leakno leak; rqstng P&A on 1 W11314648 (Bellows), states that autho needed"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42GASJWW
Near Wrentham, MA 02093
Aimee Z.
Job Details:
11/21/2024
Found needs IGNITOR and coilsCouldnt find separate coils ordering gas complete; rqstng P&A on 1 WE04X25996 (Igniter) and 1 WE03X29452 (Gas valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Attleboro, MA 02703
Aimee Z.
Job Details:
11/21/2024
"Found only normal cycle doesnt work cable is good.Tried to do hard start still no normal Needs new ui; rqstng P&A on 1 W11478524 (Ui), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Millbury, MA 01527
Glenn
Job Details:
11/21/2024
Complaint temperature issues checked evaporator frost pattern looks good. Fan is operating temperature in the fresh food section is 35.4 in the center cooling is fine. Found freezer door gasket coming out of place not remaining mounted on the freezer door causing temp issues order part gasket. ; rqstng P&A on 1 W10861499 (Freezer door seal)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Lincolnton, NC 28092
Ryan S.
Job Details:
11/21/2024
Unit is an unoccupied new build. Builder said unit gas range was leaking gas on arrival. Turn gas on use gas detector and found leak was coming from supply line at valve not oven inside valve side informed builder to get pipe dope and properly install supply line or change supply line if supply line is faulty. Turned off gas before leaving call. No other leaks detected and verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, CT 06078
Gary V.
Job Details:
11/21/2024
"Concern is squealing. Inspected and found when spinning, drive train is making a heavy squealing noise, unit needs Gearcase and motor replaced. Will submit estimate and call with return date. Unit in difficult place to work and needs extra time.; rqstng P&A on 1 W11449840 (Gearcase) and 1 W11283592 (Drive motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit) and 1 W11510461 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/21/2024
Replaced heater and unit running normal. Mentioned to the customer to run the faucet til hot water reaches the kitchen and dishwasher will fill with hot water.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
BOSCH WASHER
Model WFVC6450UC/19
Near Longmeadow, MA 01106
Chris B.
Job Details:
11/21/2024
Complaint that the washer has error codes E27 and E95. Found debris in the drain filter causing the error code to come up. Removed all debris and did a reset on the unit and all working properly. Collected for minor repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near Longmeadow, MA 01106
Chris B.
Job Details:
11/21/2024
Upon arrival found that the finish on the new door wasnt the color. New door was a regular stainless steel and customer unit is black stainless steel. Will reorder door. Mentioned to the customer when part arrives to verify that theres no dents and its the right color.; ordrng 1 LW10912381 (Fresh Food Door Black Stainless Steel)
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Agawam, MA 01001
Mike K.
Job Details:
11/21/2024
"Unit is under 1yr wp warranty per service bench. Cs complaint of being very noisy in operation.. no errors in history. Completed diagnostic cycle fine with no issue, unit is not level, corrected.Lower unit Inspection, all looks good.Tested with load of clothes, mostly towels, ran through sensing by/fill and into agitate, all sounds are normal. Cancelled and drained fine Ned fine, ran drain and spin fine, cs heard through all cycles, verified for cs that all sounds heard were normal for this model."
We serviced a
WHIIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, MA 01085
Mike K.
Job Details:
11/21/2024
Replaced heater and tested for me in timed dry ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28277
Caleb
Job Details:
11/20/2024
"Replaced evap cover, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTm404kps1
Near Somers, CT 06071
Gary V.
Job Details:
11/20/2024
Inspected and found hinges broken will order and return. Customer wants Monday p.m. slot. Costco two-year warranty.; ordrng 1 W11712995 (Hinge) and 1 W11712996 (Right hinge)
We serviced a
KENMORE REFRIGERATOR
Model ="106.56363400"
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/20/2024
Found fans running noisy fan in freezer no cool Unplugged compressor and re plugged in started right up.Leak in system Cust buying new
We serviced a
WHIIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, MA 01085
Mike K.
Job Details:
11/20/2024
"Cs says it worked for two loads after last visit, then stopped heating. 240vac at outlet, 240 at heating element. Open heating element Ordering heater, Spoke with JK, not charging and said to put on for tomorrow.; ordrng 1 WP3387747 (Heating element)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/20/2024
"Checked over steam clean and found it would come on and heat for about 5 min then shut off heat and never come back on this is causing water to not steam and not clean anything. Ran a hard reset and tried again but same issue heat shutting off to soon, will order new control and sensor ; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Oven sensor)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Gastonia, NC 28054
Mitch H.
Job Details:
11/20/2024
"Confirmed error code. Found drain pump constantly running but water remaining in tub. Unplugged washer, disassembled, found drain pump screen clogged. Cleaned screen, reassembled, cleared error code,tested washer. Operating and draining properly.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/20/2024
"Found fan in freezer noisy took back panel off and had a frozen drain cleared and added drain kitNeeds evap fan; ordrng 1 DA31-00146H (Evap fan), used 1 DA82-01415A (DRAIN KIT) from stock"