Service History 68 - Advantage Appliance Repair

We serviced a

MAYTAG REFRIGERATOR

Model PTB1753GRQ

Near Chicopee, MA 01013

Mike K.

Job Details: 07/19/2024

"Unit under lugged on arrival, plugged in and fan running, compressor is not. Compressor ohms out at 6,4,11 and verified 120vac coming to starter which shows a melt bulge on top. Old style starterQuoted for start relay/labor.. accepted. Collected in full via check # 4849; ordrng 1 WPW10398552 (Start relay assy)"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Enfield, CT 06082

Gary V.

Job Details: 07/19/2024

"Inspected and found motor has heavy vibration noise coming from the bearings, and unit faulting on HE for the thermistor, quoted and they will call"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Enfield, CT 06082

Gary V.

Job Details: 07/19/2024

"Installed tub ring and cycled, tested fine."

We serviced a

GE REFRIGERATOR

Model ZISS360DHASS

Near Suffield, CT 06078

Gary V.

Job Details: 07/19/2024

"Inspected and found evap fan not running, will order and return.; ordrng 1 Wr60x10074 (Fan motor evap)"

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Franklin, MA 02038

Aimee Z.

Job Details: 07/19/2024

"Found needed a new igniter, replaced truck stock and pre heated complete; used 1 12400035 (Igniter) from stock"

We serviced a

GE DRYER

Model GTDX100EM1WW

Near Easthampton, MA 01027

Mike K.

Job Details: 07/19/2024

"Unit not starting, all thermostats, fuses check fine, voltage verified at 249vac at terminal. Door switch, belt switch good. Found only getting 8vac to start button, 120vac at timer. Timer shaft is rounded, timer shaft cracked, needs timer and knob.Quoted timer/knob and labor approved. Collected in full via check #1431; ordrng 1 WE4M532 (Timer) and 1 WE01X20374 (Knob)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Easthampton, MA 01027

Mike K.

Job Details: 07/19/2024

"Right front light out, replaced all leds per service bulletin. All lights working"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near East Hartford, CT 06108

Ruben C.

Job Details: 07/19/2024

Checked unit found ice container blades seized and cracked ordering new container; ordrng 1 WPW10558424 (Ice container)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Simsbury, CT 06089

Ruben C.

Job Details: 07/19/2024

Checked unit grinding noise replaced ice maker ran test button normal harvested and called for water; used 1 W11546935 (Ice maker) from stock

We serviced a

MAYTAG MAYTAG

Model MFX2570AEM0

Near Bloomfield, CT 06002

Ruben C.

Job Details: 07/19/2024

Checked unit found freezer door gasket is torn and slides were rough when opening frost is forming around front of freezer also drain hole is frozen will need food taken out of freezer on return ; ordrng 1 WPW10714545 (Freezer gasket) and 1 W11658402 (Slides)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Windsor, CT 06095

Ruben C.

Job Details: 07/19/2024

Replaced all parts tested operation normal ran cycle normal heated normally

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near York, SC 29745

Mitch H.

Job Details: 07/19/2024

"Confirmed purchase date and took picture of receipt. Found paint missing and peeling from inner part of dryer drum. Door also bowed out at center bottom. Ordering drum, inner and outer door and hinges. Advised customer that drum would be shipped directly to them and they would need to inspect drum and call to schedule.; ordrng 1 W10899578 (Drum) and 1 WPW10463967 (Inner door) and 2 WPW10362431 (Hinge)s and 1 W10861224 (Outer door) and 1 W10861521 (Door seal)"

We serviced a

KENMORE DRYER

Model ="417.97812702"

Near Franklin, MA 02038

Aimee Z.

Job Details: 07/19/2024

Installed new bearing kit and belt and pully tested complete; dspstn on spec-tagged invntry: 1 137292700 BELT and 1 5303281153 BEARING KIT-REAR

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Easthampton, MA 01027

Mike K.

Job Details: 07/19/2024

"Unit not washing, drains/fills fine, but wash pump not running. Quoted for sump assy/labor. Accepted. Replaced sump assy and tests fine, verified motor operation and no leaks found; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Franklin, MA 02038

Aimee Z.

Job Details: 07/19/2024

Installed new latch and ran 5 mins of a cycle complete

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Monson, MA 01057

Chris B.

Job Details: 07/19/2024

Replaced part and unit working normal. Got proof of purchase in the pics.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Farmington, CT 06032

Ruben C.

Job Details: 07/19/2024

Checked unit found bolt on agitator very loose also basket was wobbling slightly replaced hub and replaced agitator bolt with one in my tool bag did have lock tight on bolt; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Bristol, CT 06010

Ruben C.

Job Details: 07/19/2024

Checked unit found door seal on dispenser had come off reinstalled seal tested operation normal

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Bristol, CT 06010

Ruben C.

Job Details: 07/19/2024

Replaced main control tested operation normal heating normally both bake and broil working

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT755SYR8FS

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 07/19/2024

Was checking tech sheet under kick plate found rat droppings and broken pieces of wires Cust has rodent problem.Explained contract doesnt cover rodents chew through wires.Took photos and cleared a mouse nest

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Attleboro, MA 02703

Aimee Z.

Job Details: 07/19/2024

Found torn gasket ; rqstng P&A on 1 W10830162 (Gasket right)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Mansfield, MA 02048

Aimee Z.

Job Details: 07/19/2024

Found the valve leaking from yellow 5/16 line replaced the valve and tested ; used 1 242252702 (Valve water) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Ware, MA 01082

Chris B.

Job Details: 07/19/2024

Complaint that the unit during sensing would give out the error code. Found error code F7E1. Found bad tachometer reading. This one was replaced before but seems to not work properly. Replaced part and ran diagnostic and tachometer test and all working properly. Did a calibration and all running normal.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Windsor Locks, CT 06096

Gary V.

Job Details: 07/19/2024

"Inspected and warmer then normal temp in ff, replaced air dam again. Please allow 24-48 hours for temps to regulate. Techline has already been contacted.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Windsor Locks, CT 06096

Gary V.

Job Details: 07/19/2024

Installed parts listed and cycled tested fine. Also informed customer her water temp is 110 degrees and is not hot enough for dishwasher to clean properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Amherst, MA 01002

Chris B.

Job Details: 07/19/2024

"Complaint that the refrigerator is not cooling properly in both the freezer and fresh food section. Found heavy buildup of ice in the evaporator again. Door gasket still sealing properly. Heating element working great showing reddish color when activated. Evidence that the heating element is not staying on long enough and compromising the evaporator. Will order parts. Customer mentioned that they are very vigilant that the doors are properly shut.; rqstng P&A on 1 W11545823 (Harness Wire) and 1 W11196400 (Control Board) and 1 WPW10383615 (Thermistor), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Granby, MA 01033

Chris B.

Job Details: 07/19/2024

"Complaint that the washer has an error code. F8E3, F9E1, F3E2. Found bad control board. Replaced part and washer running normal. Ran diagnostic cycle and all tested normal."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Chicopee, MA 01020

Chris B.

Job Details: 07/19/2024

Replaced all parts and cycled the bake and all tested normal. Verified temp in diagnostic and tested normal.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Springfield, MA 01089

Chris B.

Job Details: 07/19/2024

Tech was assigned as a helper;

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Windsor, CT 06095

Gary V.

Job Details: 07/19/2024

Helper to other tech

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Windsor, CT 06095

Gary V.

Job Details: 07/19/2024

"Inspected and found air damper stuck open causing freezing in ff, replaced air damper and cycled.; used 1 W11164593 (DAMPER CNTRL) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSM1WW

Near Kings Mountain, NC 28086

Ryan S.

Job Details: 07/19/2024

Returned to install lid lock and lock harness. Installed parts ran unit. Unit filled and started waging. Watched unit run for awhile. Verified proper operation.

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Westfield, MA 01085

Mike K.

Job Details: 07/19/2024

Replaced control and unit tumbling and heating properly

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Agawam, MA 01001

Mike K.

Job Details: 07/19/2024

"Looked at part before going to house as box looked too small, wrong part. Called office and found correct part, ordered and called cs to let know it will be next Friday. Price to remain the same.Had to leave message as she did not answer, the LS we had received incorrect part and correct part has been reordered, told her I was putting her in for next Friday am and to contact office if needed to changed or had questions.; ordrng 1 WPW10170987 (Glide assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Dudley, MA 01571

Jeremy B.

Job Details: 07/19/2024

Had full frost pattern on evaporator. Found door not closing causing frost and ice on evaporator causing poor cooling. Adjusted the hinges so the drawer would close properly. Tested all ok

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Northbridge, MA 01588

Jeremy B.

Job Details: 07/19/2024

Washer bearing failure needs new baring in outer tub

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Sutton, MA 01590

Jeremy B.

Job Details: 07/19/2024

Found shorted broil relay. Needs a new control board

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Millbury, MA 01527

Jeremy B.

Job Details: 07/19/2024

Complaint leaking washer. Found leaking drain hose. Customer will replace the hoses as they are not factory.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 07/19/2024

Returned to install sump. Installed sump assembly. Ran unit to rest function. Verified proper operation and showed customer unit running. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GYNIFS

Near Lincolnton, NC 28092

Ryan S.

Job Details: 07/19/2024

Return to install water valve installed water valve test valve at door unit now getting water verified proper operation

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Dallas, NC 28034

Ryan S.

Job Details: 07/19/2024

Customer complained unit not running. Found long fill. Valve not working. Verified proper operation after installing part. ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Shrewsbury, MA 01545

Jeremy B.

Job Details: 07/19/2024

Replaced dispenser assembly it was not closing properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Shrewsbury, MA 01545

Jeremy B.

Job Details: 07/19/2024

Fridge still not defrosting evaporator is frozen over. Tested In diagnostic mode found open Bi-metal. Replaced Bi-metal and steamed evaporator. All tested ok ; used 1 WP10442411 (BIMETAL) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Shrewsbury, MA 01545

Jeremy B.

Job Details: 07/19/2024

Complaint fridge not defrosting. Replaced control and user interface tested all ok at this time GW

We serviced a

WHIRLPOOL DISHWASHER

Model DUL300XTLB1

Near East Hartford, CT 06118

Gary V.

Job Details: 07/19/2024

"Inspected and found electronics shorted causing unit to turn itself on, parts show NLA."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Vernon, CT 06066

Gary V.

Job Details: 07/19/2024

"Arrived and installed motor but wrong parts were ordered because incorrect model was used from previous order, with incorrect info in ticket, put correct model and serial in ticket and now ordering correct parts. Will send back motor on return visit for credit. Will call with return date.; ordrng 1 W11543996 (Main acu) and 1 W11283592 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Tolland, CT 06084

Gary V.

Job Details: 07/19/2024

"Installed parts listed and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Dallas, NC 28034

Ryan S.

Job Details: 07/19/2024

Customer complaints unit not working upon arrival found freezer section frozen over. inspected and found heater harness was good. Entered diagnostics tried to run heater heater would not come on but no power to heater ordering new control board.scheduled return call for 7-24-24am; ordrng 1 W11566851 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV10

Near East Longmeadow, MA 01028

Mike K.

Job Details: 07/19/2024

"Unit is under 1yr wp warranty per service bench. Not dispensing water, says ice production has been limited. Ice tray is full of water on arrival and unit making noise. Found evap fan motor making noise, removed cover and found full frost pattern, ice had leaked from above and evap fan was hitting. Cleared and running smoothly. Removed icemaker, emptied and ran harvest cycle, completed fine and filled with no leaking. Found reservoir tube frozen, cl area and dispensing water fine. Turned rf temp down one notch, but impeded evap fan could have caused issue. Cs to monitor"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/19/2024

Customer says that Whirlpool told him this would be warranty. Customer does not have purchase receipt and entitlement shows goods issue date of 1/3/23. Customer is going to contact Whirlpool to try to get authorization. No service performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X16DW07

Near Rock Hill, SC 29730

Mitch H.

Job Details: 07/19/2024

"Checked and freezer cycled off while I was there. Entered diagnostics, all functions and components tested good. Cycled power to freezer. Adjusted thermostat in both directions to ensure compressor and fan cycled correctly and were operating properly. Freezer operating as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Indian Land, SC 29707

Mitch H.

Job Details: 07/19/2024

"Tested and checked microwave. Found noise coming from outer case being slightly bent on right side and vibrating as microwave runs. No issues with microwave operation. I did loosen and retighten mounting screws, appears to be operating quietly now. Advised customer that this would be considered an installation and/or a cosmetic issue and would not be covered under warranty."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Indian Land, SC 29707

Mitch H.

Job Details: 07/19/2024

Called customer on the way. Explained that this Called trade partner team spoke to Barbie she did no

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/19/2024

Returned to install parts orders installed new motor and fan wheel. Also installed new dryer repair kit due to issue with one wheel verified proper operation always going show customer customer Agreed . ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 07/19/2024

"Upon arrival found unit making ice. Entered diagnostics, ran test 56, no ice maker error codes. Ran test 57, ice maker cycled, dumped ice and completed correctly. Ran test 45, valve activated and filled correctly. Again checked freezer temperature, running at 4 degrees with freezer set at -3. Customer stated they had a power outage last night. Possibly this could have reset any error codes for ice maker. Customer says another service company replaced compressor approximately a month ago. Pulled refrigerator out, removed back. Found that compressor has been replaced but filter/dryer was not replaced. Checked low side pressure, found it at -10, pressure not correct. Suspect possible partial restriction or contamination due to filter not being replaced. Ordering compressor kit. Checked part availability. Customer traveling next week. Scheduled return for 7/29 PM ; ordrng 1 W11574734 (Compressor kit) and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Springfield, MA 01089

Mike K.

Job Details: 07/19/2024

"Replaced lower harness and ran norm/reg with sanitize, as this cycle cs has failure on ( both heater and sensor were within spec previous visit).Cs guesses failure is about 20 minutes into cycle. Verified relay kicked on and is heating, let run 45+ minutes with no failure, to the 45 minute left side n cycle. Cs to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clover, SC 29710

Mitch H.

Job Details: 07/18/2024

"Arrived and found that model/serial on ticket do not match unit in home. Updated information on ticket. Called office, spoke to Randy. Cannot perform service without authorization for this unit. Customer is going to call warranty company to get information corrected and new ticket issued."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Clover, SC 29710

Mitch H.

Job Details: 07/18/2024

"Confirmed purchase date and took picture of receipt. Updated information on ticket. Unit was purchased from Flippin Jays. Checked Service Bench entitlement, unit is marked as No Warranty . Explained to customer that unit has no manufacturer warranty. They said they were told by Whirlpool that is would be covered. No service performed. Customer is going to talk to Whirlpool and Flippin Jays and attempt to get service covered."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/18/2024

"Tested unit and found fridge leaking water when customer would turn it on and unit would leak from the back, checked for leaking and found water valve had cracked causing it to pour out, unit is going to need a new valve will order and return. Parts tentative p/a ; ordrng 1 WPW10238100 (Water valve)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA. 05

Near Attleboro, MA 02703

Aimee Z.

Job Details: 07/18/2024

Found the fridge block ice steamed as much as could needs tower and tstat.Cust going might buy new Advised service fee good for 1 week.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near Kershaw, SC 29067

Jonathan J.

Job Details: 07/18/2024

"Complaint timer, just stop spinning in the middle of a cycle. Will not go to stop even on time dry dryer completely dies as well randomly occurring. I suspect timer issue or incoming voltage issue intermittently occurring. Cannot duplicate at this time. Customer also complaining that the lint is no longer sticking to filter screen like it used to appears to have perfect airflow. As of right now did have a giant ball of lint stuck to dryer vent screen outside that was causing a restriction could be culprit for lent issue. im going to order a timer as of right now as customer states its a daily occurrence now.; ordrng 1 WE04X24550 (Timer) and 1 WE04X28977 (Door switch)"

We serviced a

MAYTAG DRYER

Model MGD7230HW2

Near Bessemer City, NC 28016

Ryan S.

Job Details: 07/18/2024

"Customer complained unit wont work on sensing. Ran diagnostics and no error codes present. Ran unit unit running properly and passing all tests in diagnostics. Unit heating and spinning. Air flow good.ran unit for awhile longer Ran service diagnostics again and found drum light not cycling on/ off when testing in sensing step. Found no continuity though moisture harness to acu , per service Manuel ordering main harness. On last call drum light cycled. Issue must have been short in wire harness. Ordering main harness and moisture strip harness. Informed customer office will calll when parts come in. ; ordrng 1 W11459149 (Harness main) and 1 WPW10298258 (Moisture harness)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Kershaw, SC 29067

Jonathan J.

Job Details: 07/18/2024

"Complaint washing machine not consistently filling with water to the same level someday itll be barely filled other days. Itll be overfilled perceived. This washing machine is a high-efficiency washing machine with all detection water level sensors. Its going to fill to the appropriate size based on what the washing machine perceives to beneeding. Error, codes and fault. History are overloaded, error code, and over suds condition detected no additional error codes in fault history found at this time. I did find drain hose was shoved too far down into the standpipe as well."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near South Windsor, CT 06074

Amanda R.

Job Details: 07/18/2024

"Cant get wash plate off with my puller needs tub job ; rqstng P&A on 1 W11219115 (Tub) and 1 W10752719 (Basket) and 1 WPW10215093 (Filter), states that autho needed"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Belchertown, MA 01007

Chris B.

Job Details: 07/18/2024

Replaced all parts and found the roller tensioner was broken too. Customer wasnt home but daughter said ok to install the extra part and that she would pay for the part. Customer thought that the roller was part of what was broken and clarified with customer that the quote was for the belt and labor. Had part in TS. Installed part and is running normal.Daughter paid for the extra part. Customer has lyr warranty on parts and labor.; ordrng 1 DE634A (Pulley) and 1 6602-001655 (Belt)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/18/2024

Complaint washing machine will shut itself off randomly have to unplug washing machine then it may work just fine. I found error codes F0e5 f5e2 I cleared codes I found after cycling lid latch multiple times lid latch would not lock and unit turned itself off in diagnostics. Unit will need lid latch assembly to fix. Customer declined repair today did not realize it was going to be that expensive to fix.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/18/2024

"Complaint door is not closing properly have to slam door and use foot at the bottom left corner to close it as it rubs on refrigerator. I found door is warped rubbing on the liner, not closing properly. I adjusted door as best as I could so that it does not rub as bad, closing slightly better. Ordering door shims and hinge hinge appears to be slightly bent and is non-adjustable. door will be shipped directly to customer. Customer to peel off saran wrap and inspect for dents or scratches. Office as soon as part comes in.; ordrng 1 LW10642551 (Fresh food door ss) and 1 WP2254618 (Hinge) and 3 WP2183852 (Shim)s and 2 WP489467 (Washer)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0C

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/18/2024

"Installed new filter housing and water line connection ran water and unit is now operating properly. Found when running ice maker unit would not push ice out of dispenser found auger frozen, melted ice on auger and unit is now dispensing and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Manchester, CT 06040

Ruben C.

Job Details: 07/18/2024

Checked unit four ice build up around fan cleared build up tested operation normal ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near Manchester, CT 06040

Ruben C.

Job Details: 07/18/2024

Checked unit found burner switch faulty will not turn unless you use pliers burner is working ordering switch; ordrng 1 W11129442 (Switch infinate)

We serviced a

SAMSUNG WASHER

Model WF45R6300A

Near Thompson, CT 06277

Jeremy B.

Job Details: 07/18/2024

Outer bellow spring is broken we need to order the part ; rqstng P&A on 1 Dc97-04973b (Bellow spring clamp)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Northbridge, MA 01588

Jeremy B.

Job Details: 07/18/2024

Installed LED light kit tested all ok ; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Douglas, MA 01516

Jeremy B.

Job Details: 07/18/2024

The Dryer GFCI breaker is tripping we tested the dryer it is not tripping at this time we tested the dryer amps on neutral on 4.2 amps drawn and is heating perfectly. There is a service bulletin regarding this matter. All tested ok the breaker is the problem

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 07/18/2024

Customer complained unit now working. Found variable speed motor bad. Ordering sump assembly. Informed customer office will call when job is authorized and parts come in. ; ordrng 1 W11416363 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW2

Near Middletown, CT 06457

Jimmy R.

Job Details: 07/18/2024

"Installed new bezel and clipped in water dispenser to stop from falling out, ran water and unit is now working to factory specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB10

Near Middletown, CT 06457

Jimmy R.

Job Details: 07/18/2024

"Chcked over unit and found water inlet line had gotten bent and crimped causing no water flow to fridge filter, cut out bad water line and placed fitting in between ran water threw and unit is now operating to specs ; used 1 WP2300868 (FITTING 5/16-5/16) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Salisbury, NC 28147

Jenn F.

Job Details: 07/18/2024

Adjusted the freezer door hinges as well as shimmed the the freezer door. Replaced the main and ui. Programmed and turned adaptive defrost off. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/18/2024

I replaced all ordered parts tested operations filled tub quarter full. No leaks occurred occur. Until I filled tub 3/4 away full then unit started leaking. I thought it was a seal issue on the gear case ended up being a tub that is out of round seal on gear meets tub. Im ordering tub assembly customer to inspect cannot use washing machine as it is leaking. no further issues found with washing machine today as it has literally been rebuilt almost completely. Im also re-ordering a gear case the safe side customer to call our office when tub comes in; ordrng 1 W10324648 (Tub) and 1 W11454738 (Gearcase)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willington, CT 06279

Amanda R.

Job Details: 07/18/2024

Customer states that unit is in first year warranty dosent have receipt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Manchester, CT 06042

Ruben C.

Job Details: 07/18/2024

Checked unit found error code for control cust says it stops mid cycle also had code for no water ordering control and water valve Cust had hose under sink come off this not issue with unit plumber did install on Friday cust had to fix this took pic we did not touch that; ordrng 1 W11434044 (Water valve) and 1 W11410066 (Control)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Vernon, CT 06066

Ruben C.

Job Details: 07/18/2024

Cust said it started working but wanted it checked anyway checked unit no problem found at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model mbf2258xew1

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/18/2024

"Checked over unit and found wile running evap fan motor making noise found fan motor hitting ice due to door not closing and sealing properly, remove dice around fan and heated door gasket and reset tracks so door would close properly and seal checked over cooling and unit is building frost and cooling to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near South Windsor, CT 06074

Ruben C.

Job Details: 07/18/2024

Checked unit unit shuts off intermitently ordering control it not original jazz board; ordrng 1 W11524469 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Woodstock, CT 06282

Amanda R.

Job Details: 07/18/2024

Customer dosent have receipt needs to get receipt tp prove date of purchase

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Charlotte, NC 28278

Mitch H.

Job Details: 07/18/2024

"Removed dispenser control, and front. Removed and replaced ice door. Reassembled, tested, door operating and closing properly."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN3FS

Near York, SC 29745

Mitch H.

Job Details: 07/18/2024

"Pulled dishwasher out, removed and replaced funnel, cap and hose. Tested dishwasher and checked for leaks. Operating properly and no leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Woodstock, CT 06281

Amanda R.

Job Details: 07/18/2024

"Complaint ice cubes melted one day but unit was cooling normally display missing segments and water not dispensing normally ice bin filled today needs new valve and Ui ; rqstng P&A on 1 W10848301 (Ui) and 1 WPW10341329 (Valve) and 1 W10865826 (Valve), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Putnam, CT 06260

Amanda R.

Job Details: 07/18/2024

Complaint that since in home it randomly unfreezes and refreezes unit working normally today temps set at recommended condenser coils clear need to see it in failed state

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED4950HW0

Near Putnam, CT 06260

Amanda R.

Job Details: 07/18/2024

Customer needs to call whirlpool and register unit and get it dispatched in first year warranty

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near York, SC 29745

Mitch H.

Job Details: 07/18/2024

"Removed and replaced control board and harness. Reassembled, ran control calibration, completed properly. Tested washer, now advancing past sensing and calling for water, cold water valve not opening. Cancelled, entered diagnostics, tested valves, hot valve operating properly, cold will not open. Ordering valve. Checked part availability and scheduled return for 7/23 AM ; ordrng 1 W11127357 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, CT 06241

Amanda R.

Job Details: 07/18/2024

Checked connection going into cabinet ohmed out thermistor at control but didnt get good reading unit has been working normally since they defrosted it the weekend of the 6th I have not seen it personally in its failed state because they always defrost it for us they have pictures recommenced leaving it in its failed state next time recommend if calls back to send a second opinion company

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Killingly, CT 06241

Amanda R.

Job Details: 07/18/2024

Installed tub ring

We serviced a

AMANA DRYER ELECTRIC

Model NED5800HW1

Near Plainfield, CT 06374

Amanda R.

Job Details: 07/18/2024

F6e1 throwing error on display reset power to unit wont power on but enters diagnostics mode needs new Ui ; rqstng P&A on 1 W11378950 (Ui)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Grafton, MA 01536

Jeremy B.

Job Details: 07/18/2024

Found small amount of water in washer tested washer test in spin drain but the house drain is not proper and to long. This is a plumbing issue causing water to flow back into the washer. And theres no air break Customer instruction.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Millbury, MA 01527

Jeremy B.

Job Details: 07/18/2024

Not heating found open element replaced part tested all ok ; used 1 279837 () from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Oxford, MA 01540

Jeremy B.

Job Details: 07/18/2024

"Complaint washer not starting the actuator is defective and the cam is not shifts its jammed. Replaced parts tested all ok ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

SAMSUNG DRYER

Model DVG55A7700V

Near Canterbury, CT 06331

Amanda R.

Job Details: 07/18/2024

The thermal fuse blew again venting clear replaced fuse tested ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Northampton, MA 01062

Mike K.

Job Details: 07/18/2024

"Unit not responding, running on its own.Verified touch panel not responding. Will not go into diagnostics, load is hot and wet in unit on arrival.Rinse only light on turns off after bench by open for a little bit then comes back on again. Control and u/I are covered by 60 month part warranty per service bench.Quoted for labor.; ordrng 1 W11165145 (Control u/i) and 1 W11120155 (Control main)"

We serviced a

LG REFRIGERATOR

Model LFC25760ST

Near Southampton, MA 01073

Mike K.

Job Details: 07/18/2024

"Replaced icemaker and it did advance and fill. The new icemaker comes with longer arm and interferes with top shelf with ice bin in. Showed cs and explained the original was no longer available and this was the icemaker it subbed to, tried to exchanged arms between old and new, but they do not come out.Cs to monitor for ice production"

We serviced a

GE REFRIGERATOR

Model PFCS1RKZHSS

Near Holyoke, MA 01040

Mike K.

Job Details: 07/18/2024

"Unit not cooling either section, fans /compressor not running on arrival, set for 0 and 37. Turned down temp and turned on turbo cool, compressor/fans not coming on. U/i lights working fine.Had similar issue before and was main control. Unit did turn back on after several minutes, fans on but not compressor. No frost pattern on evap. Compresssor is cold, starter is inverter board. Verified voltage coming to inverter.Quoted for inverter, possible compressor. And labor. Approved. Cs didnt know about paying in full today, paid cash and cc for reminder.; ordrng 1 WR49X10283 (Inverter board)"

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