We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Westfield, MA 01085
Mike K.
Job Details: 10/10/2024
"Removed laced door and new door is the same, sticking out slightly. Found a slight kink in casing in lower right of unit. Took photo of damage and called techline.Techline verified doors are sealing so is not a functional issue. Only suggestion is to add permagum behind freezer hinge to make more even. Did so and is better though still a little uneven between doors. Door gaskets both sealing and functional Sr# 7740089161Attempted to adjust level of unit and left adjuster broke, threads stripped on raiser bar.Ordering raiser assy; ordrng 1 WPW10304660 (Roller assy left) and 1 W10803534 (Screw roller) and 1 W11594405 (Axle)"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Southampton, MA 01073
Mike K.
Job Details: 10/10/2024
"Replaced broken spray arm, plugged in and has active AE error code. Pulled unit out (only moves about quarter of way out, but enough to get hand in) and soaked up some water with paper towel. Restarted cycle and no error, let run for 15 minutes with no issue."
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near West Hartford, CT 06107
Jeremy B.
Job Details: 10/10/2024
"Ran diagnostics found error code F4E4, F9E1. Inspected float switch in drain pan and its full of crud causing it to stick and cause error. Reservoir was empty. Cleaned condenser coil as recommended per use and care guide."
We serviced a
WHIRLPOOL DRYER
Model WED6720RR0
Near Farmington, CT 06032
Jeremy B.
Job Details: 10/10/2024
Installed side vent kit all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Lincolnton, NC 28092
Ryan S.
Job Details: 10/10/2024
"Return to install new ice bin , coupler and cute. Installed parts, verified unit dispensing crushed and whole ice. Left pads w customer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Denver, NC 28037
Ryan S.
Job Details: 10/10/2024
"Customer complained unit has f8e4 error, found drip tray with water. Water was soapy. Ran unit through quick wash after draining drip tray. Ran unit with from panel of door off to look for leaks under and in door. Unit went through quick wash with no leaks. Inform customer on not using too much detergent which can cause setting and leaking and inform customer on other possibilities of leaking into tray. Verified unit is working as design and not leaking when used as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Denver, NC 28037
Ryan S.
Job Details: 10/10/2024
"Unit is a new build that is not occupied. Builder complain unit is leaking. unit found unit is leaking from tub on right front side needs new tub tub and 2X timeframe. Informed builder part will be delivered to home, check part for damage and call office to inform and schedule. ; ordrng 1 W11409866 (Tub) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Iron Station, NC 28080
Ryan S.
Job Details: 10/10/2024
Return to install new bin thermostat . Installed thermistor. reset unit . put ice to new new thermostat and thermostat now giving proper readings verified proper operation.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5100HC3
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/10/2024
"Complaint dryer is not heating blew out dryer vent with leaf blower to clean customer stated. Improper way of cleaning dryer vent dryer vent goes out. The roof I found heating element is melted and thermal. Cut out. Fuse was open. Replaced element and fuse. Cleaned amount of lint off of blower wheel and blower wheel. Housing unit is not able to blow hot air outside has complete venting restriction; used 1 279973 (THERMAL KIT), and 1 WP3387747 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, NC 28270
Jonathan J.
Job Details: 10/10/2024
Complaint dishwasher keeps beeping lights flashing. Sometimes the user interface will work and allow the dishwasher to start other times. The dishwasher will not do anything. I found upon arrival I could not get the user interface to activate at all as if there was no flashing and beeping will need user interface. Customer declined estimate. Just wanted to confirm what the issue was.
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 10/10/2024
I replaced all previously ordered parts tested operations. No additional issues found unit is heating with no issues. Fan is working and all lights are working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2242VEW01
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/10/2024
"I found part of the noise I was hearing from last visit was due to the condenser fan motor. Failing condenser fan motor has almost completely failed is making a horrible loud rattling noise now and refrigerator is not cooling, even as much as it was when I was here the other day, ordering condenser fan motor stuck customers fan back there to circulate airflow to keep the compressor cooler. replace thermostat as well today.; ordrng 1 WP2188874 (Condenser fan mtr) and 1 W10156818 (Blower fan blade)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/10/2024
Complaint dryer is not heating. I found dryer has an incoming voltage issue has 2.4 V AC current across black wire and red wire coming out of receptacle appears that the red wire has dropped out.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/10/2024
"Dishwasher pre-registered cannot go off of purchase receipt of September 28, 2024. Unit still under warranty till January 8 of 2025 complain spray arm is broken spray arm. and all previously ordered parts. Not dense all over outdoor panel. No additional issues found after performing a quickwash cycle. Everything is working properly. Unit was not properly secured or properly installed by installer that customer paid for. No support brackets or mounting brackets installed to hold dishwasher into cabinetry."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/10/2024
Complaint refrigerator making a squealing noise doesnt matter if its dispensing water for icemaker or water four-door. I found cause of squealing noise is due to isolation valve unit will need a new isolation valve to repair. Customer has an extended warranty. Is going to call them. And set up service for us to come back.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Mooresville, NC 28117
Jenn F.
Job Details: 10/10/2024
Replaced sump assembly. Leak checked. Ran diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mooresville, NC 28117
Jenn F.
Job Details: 10/10/2024
Complaint would run for a few minutes then give error F9E1. Stored error f9e1 not draining. Found the hose restricting. Adjusted the drain hose smaller. Tested ok.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Mooresville, NC 28117
Jenn F.
Job Details: 10/10/2024
"Complaint no heat. Heater tested fine. Fuses all tested good. Found the thermal fuse unplugged. Plugged in fuse. Then found only 120 to the dryer. Flipped breaker, unit tested ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Salisbury, NC 28146
Jenn F.
Job Details: 10/10/2024
"Complaint freezer getting warm. On arrival unit unplugged. Ran test 4 no frost pattern. Running pressure -10psi low side and 150 high side. Equalizes normal to 5psi. Nitrogen charged to 130psi. Checked with UV light, no leak found in any exposed tubing in compressor area or evaporators. After 20 min psi at 90. Unable to find leak in system. Called techline sr# 7740089144 per new techline leak need to separate the Yoder loop to confirm a liner leak. Pressurized to 150 dropped to 140psi"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf560sehb02
Near Rockwell, NC 28138
Jenn F.
Job Details: 10/10/2024
Complaint makes a buzzing chirping noise from the back. When the compressor is running has a vibration noise. Adjusted the tubing around the compressor. Noise gone. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Granite Quarry, NC 28146
Jenn F.
Job Details: 10/10/2024
"Complaint no cool in the fridge, freezer is fine. Ff evap is frozen. Needs new evap cover with thermistor. Advised customer to unplug the unit for 24 hours prior to service. Order part ; ordrng 1 W11610999 (Evap cover w thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Kings Mountain, NC 28086
Mitch H.
Job Details: 10/10/2024
Checked and found refrigerator door gaskets torn. Ordering both left and right gaskets. Checked part availability and scheduled return for 10/15 AM ; ordrng 2 W10830162 (Refrigerator door gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Bessemer City, NC 28016
Mitch H.
Job Details: 10/10/2024
"Checked and found washer would not start any cycle. Enter diagnostics, found multiple error codes, F1E1 main control, F6E1 communication, and F0E3 overload. Attempted to run test cycle, no response, also would not run calibration. Also found power cord missing ground prong. Order control and cord. Checked part availability and scheduled return for 10/16 AM.; ordrng 1 W11627517 (Control) and 1 W11551294 (Cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Gastonia, NC 28052
Mitch H.
Job Details: 10/10/2024
"Removed and replaced control and thermistor. Cleared evaporator coil of all ice buildup. Checked defrost heater, ohms out correctly and connections good. Plugged refrigerator back, all operating properly.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Meriden, CT 06450
Jimmy R.
Job Details: 10/10/2024
"Found unit making noise when arriving found fan motor hitting ice and evap cover frosted over causing the no cooling in fridge section, forced unit into a defrost and heater is coming on, melted ice and found thermistor faulty not sensing ice build up on evaporator. Replaced thermistor and unit is now cooling and working to specs ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Windsor, CT 06088
Gary V.
Job Details: 10/10/2024
"Inspected and found suspension rods worn out, replaced and cycled, tested fine.; used 1 W11130362 (SUSPENSION) from stock"
We serviced a
WHIRLPOOL RANGE
Model JGD8348CDP17
Near Andover, CT 06232
Gary V.
Job Details: 10/10/2024
"Inspected and found griddle taking long time to cook, found griddle burner bonnet nla."
We serviced a
MAYTAG WASHER
Model MHWE400WW01
Near East Hartford, CT 06118
Gary V.
Job Details: 10/10/2024
Installed new drain pump and cycle tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near South Windsor, CT 06074
Gary V.
Job Details: 10/10/2024
"Installed new air damper and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Gastonia, NC 28056
Mitch H.
Job Details: 10/10/2024
"Tested and found valve not closing completely. Valve that was sent does not fit this model. Reordering correct valve. Unit is in a new unoccupied home. Will need to call to schedule when part arrives.; ordrng 1 W11645245 (Valve), dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belmont, NC 28012
Mitch H.
Job Details: 10/10/2024
Removed and replaced drain pump and control. Ran control calibration and tested washer. All components and functions operating properly.; dspstn on spec-tagged invntry: 2 W10919003 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model mvwb765fw3
Near West Springfield, MA 01089
Mike K.
Job Details: 10/10/2024
"Unit wont start clothes in washer full of water on arrival. Cancelled and will not drain. Pump is running. Can vacuum out from drain line. Bad pump.Quoted for pump/labor and accepted, vacuumed water out. Once able to get underneath found transmission is leaking oil, quoted for additional gear case assy and denied repair. Collected for service call only"
We serviced a
LG REFRIGERATOR
Model LMXS28626S/00
Near West Springfield, MA 01089
Mike K.
Job Details: 10/10/2024
"Unit is not cooling, either section, fans and compressor running, no frost pattern. Sealed system issue. Quoted for compressor, evaporator, drier and labor. Denied. Collected for service call only"
We serviced a
JENN-AIR WALL OVEN ELECT
Model Jjw2730
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 10/10/2024
Insulation fell down inside door. Was able to use heat tape and secure all checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 10/10/2024
Installed new parts leak checked found no leaks. Pulled a vacuum then recharged with 5.5oz of r134a even frost pattern developed please allow 24 hrs for temps to stabilize and ice production.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Berlin, CT 06037
Jimmy R.
Job Details: 10/10/2024
Installed new basket and recalibrated unit ran a spin cycle and unit is now spinning properly and all operations working to specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Lake Wylie, SC 29710
Mitch H.
Job Details: 10/10/2024
"Checked and found that something plastic has been in contact with heater and melted. Customer was not available, had someone else meet me. Advised him that this would not be covered under warranty as it is not a defect with the dishwasher. Customer had left cc for payment. Removed and replaced heater from t/s. Tested dishwasher, all operating properly. Collected for service on cc.; used 1 W11537778 (Heater) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near York, SC 29745
Mitch H.
Job Details: 10/10/2024
"Tested and ran diagnostics. No stored error codes. Ran manual tests for all components, all tested good. Ran calibration then automatic test cycle, all completed correctly. No issues found. Washer operating as designed."
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Stafford, CT 06076
Gary V.
Job Details: 10/10/2024
"Inspected and found main acu had thermal event with burnt terminals, quoted and shes not going to repair."
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Enfield, CT 06082
Gary V.
Job Details: 10/10/2024
Install new main control board and cycled didnt find any other fault codes. Tested fine.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salisbury, NC 28147
Jenn F.
Job Details: 10/10/2024
Complaint the unit did not spin and the lights on the console were going crazy. Plugged the unit back in and the LEDs just randomly started going on and flashing in no pattern. Power unresponsive and unable to put into diagnostic. Needs new control. Order oart; ordrng 1 W11675701 (Control) and 1 W11626074 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mooresville, NC 28115
Jenn F.
Job Details: 10/09/2024
Replaced the control and bilk sensor. Calibrated control. Tested ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Plainville, CT 06062
Ruben C.
Job Details: 10/09/2024
Checked unit found timer is seizing up caused knob to break ordering timer and knob; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 10/09/2024
Dishwasher leaking. Found water leaking from the left side at the seam. Needs new tub assembly. Customer will be calling for a replacement. Needs 3x frame slot in return visit. ; ordrng 1 W11409866 (Tub assy)
We serviced a
LG WASHER FRONT LO
Model wm3575cw
Near West Springfield, MA 01089
Mike K.
Job Details: 10/09/2024
"Loud noise during spin, verified bad bearing assy.Verified with office repair would be basket and tub assys. Basket shaft, rear tub and labor already installed ver $1800. Gave estimate to customer and denied.Collected for service call."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Hampden, MA 01036
Chris B.
Job Details: 10/09/2024
Complaint that the dryer is not starting any cycle. Found control not responding to any starting or any cycle. Did a hard reset and ran diagnostic tests and verified all sensors. All working normal. Customer mentioned that they had a few power outages. Dryer heating and turning properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/09/2024
Both sections not cooling. Found ui displaying OFF. Held down crushed and light button and turned refrigerator on. Compressor and fans came on please allow 24hrs for temps to stabilize.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, CT 06040
Amanda R.
Job Details: 10/09/2024
Not agitating whole basket moving when agitating shifter arm broken replaced actuator tested operation normal ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/09/2024
Not cooling in both sections. Compressor tripping off overload. Needs new compressor. ; ordrng 1 W11557425 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Holyoke, MA 01040
Mike K.
Job Details: 10/09/2024
"Unit is under 1yr wp warranty per service bench.F0e3, overload, only error in history. Cleared and unit went through diagnostic test fine. After test unit wouldnt start a cycle, unplugged/plugged in and starting as normal, ran normal cycle through fill ( hot and cold verified) and into wash, cancelled and drained fine. Inspected lower unit and looks good. Ran drain and spin and went into spin fine."
We serviced a
MAYTAG OVEN
Model MGT8800FZ10
Near Windsor, CT 06095
Gary V.
Job Details: 10/09/2024
"Inspected and found loose terminal at spark module, and tightened, also found burner caps misaligned, adjusted them also, cycled unit and tested fine now."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Holyoke, MA 01040
Mike K.
Job Details: 10/09/2024
"Unit is under 1yr wp warranty per service bench.Complaint that unit has stopped cooling, sealed system work done end of May. Plugged in and compressor/ran for a couple of minutes then turned off. Return line had not gotten warm, but still me pressure in some system.Was in a defrost, came on again. Charged when th 1.4oz and checked all joints rear compartment and evaporator with leak detector bubbles, no leaks found. Return line is getting hot and unit cooling. Ordering new compressor/evaporator/drier as leak has not been identified and took several months since last repair to fail.Nitrogen tank did not have enough pressure to test over 150, so would test at 250 before replacing parts on return. Most joints are lokring.Office to contact cs to schedule return ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Access valve) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler) and 1 W11572047 (Evaporator) and 1 W11504450 (Coupler) and 1 W11504420 (Coupler) and 1 2xtime (2x time) and 1 R600a (R600a)"
We serviced a
MAYTAG WASHER
Model LAT9824AAE
Near Avon, CT 06001
Ruben C.
Job Details: 10/09/2024
Checked unit found pressure defective part is no longer available ; rqstng P&A on 1 208286 (Pressure switch)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Burlington, CT 06013
Ruben C.
Job Details: 10/09/2024
"Checked unit found terminal block and line cord burnt replaced block and line tested operation normal heating normally cust did cut vent shorter; used 1 279320 (TERMINAL BLOCK), and 1 Pt500l (Line cord) from stock"
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Plainville, CT 06062
Ruben C.
Job Details: 10/09/2024
Checked unit ran all elements and bake and broil highest amps was 45 amps did not trip breaker tested normal at this time did not see any shorted wires
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bristol, CT 06010
Ruben C.
Job Details: 10/09/2024
Checked unit found gearcase is leaking oil could not get impeller off ordering gearcase rotor slider and impeller putting into p/a; rqstng P&A on 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10752187 (Screw) and 1 W11510461 (Impeller)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS/XAA
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 10/09/2024
"Installed new control found light up no numbers or control of button,; saved tckt"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Springfield, MA 01129
Chris B.
Job Details: 10/09/2024
Complaint that the dryer is taking too long to dry. Found lint box clogged with debris not letting the screen fall into place. Unclogged and removed all debris and mentioned to the customer to have the venting checked.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Marshville, NC 28103
Jonathan J.
Job Details: 10/09/2024
Complaint knob broke. I replaced knob and timer. Per S code. No additional issues found customer paid diagnostics fee.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN2FS
Near Southington, CT 06489
Jimmy R.
Job Details: 10/09/2024
"Ran unit and found unit would run threw a cycle but when getting to the drain and refill it would error out h2o and never fill again unless canceled out and restarted. Checked valve and 120v is present when erroring out but valve is not coming on. Wile running also found unit would come on and sit there after running a few times and just drain not allowing you to cancel unit out. Unit will need new control, water valve and sensor to fix issues will order, parts tentative p/a ; ordrng 1 WD21X25468 (Pressure sensor) and 1 WD21X27998 (Control) and 1 WD15X26078 (Valve), states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near Southington, CT 06489
Jimmy R.
Job Details: 10/09/2024
"Tested unit and found unit displaying an error on screen Cl-e error witch means a low side leak or fan motor, found sides on machine super hot to touch. Checked compressor and found condenser fan motor not running causing unit to shut down and not cool, tried to fix fan motor but it would not stay running. Unit will need new fan motor and blade, parts tentative p/a ; ordrng 1 EAU65058502 (Condenser fan motor) and 1 ADP73273401 (Condenser fan blade), states that autho needed"
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Southington, CT 06489
Jimmy R.
Job Details: 10/09/2024
"Installed new valve and tested all burners for operation, found everything now lighting and working to proper specs"
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/09/2024
Installed new glades order complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9771SG/AA REV
Near Milford, MA 01757
Aimee Z.
Job Details: 10/09/2024
Installed cubes ice maker and tested and filled water complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Millis, MA 02054
Aimee Z.
Job Details: 10/09/2024
Found leaking drain hose and drain hose stub; rqstng P&A on 1 W11551765 (Drain hose) and 1 W11549455 (Drain hose assy)
We serviced a
LG REFRIGERATOR
Model LMXC23746D
Near Westfield, MA 01085
Mike K.
Job Details: 10/09/2024
"Cs son had not closed freezer all the ways and freezer filled with frost. Cs cleared out frost, removing back panel and using heat gun on evap. After it wasnt cooling properly and didnt seem to be cooling. 72 hours later everything got to temperature and running at temp on arrival. Set for -6 and 34, reset to 0 and 38.Temps measured to -10 in fr, 34 in rf with fans and compressor running. No explanation as to why it took so long to cool after full manual defrost, but everything working now."
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW4
Near Agawam, MA 01001
Mike K.
Job Details: 10/09/2024
"Vent had come off after repair was completed. Vent was a bad mastic fitting to foil vent, had been fine in testing after repair, but came apart with plastic still on unit, foil vent came out of plastic fitting. Since vent had been removed for repair no additional charge. Secured vent back door n plastic fitting and added metal tape to make more secure. Tested fine and unit has been heating fine since repair."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Monroe, NC 28112
Jonathan J.
Job Details: 10/09/2024
Complaint washing machine leaking from front fabric softener dispenser area I replaced tub ring I replaced dispenser and I inspected for leakage no leakage occurring anymore
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bessemer City, NC 28016
Ryan S.
Job Details: 10/09/2024
Customer complained front left burner not wiring. Confirmed complaint. Replaced fl surface burner and switch . Verified proper operation after installation. ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/09/2024
Complaint refrigerator leaking from the back I found water inlet valve assembly is spraying water. Whatever icemaker calls for water. Unit will need a water valve to repair only way to get water valves order complete icemaker assembly kit.; ordrng 1 W11729596 (Ice maker kit)
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS4
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/09/2024
"Complaint front right burner making a zapping noise goes straight high will not cycle. I found infinite switch had failed our replaced infinite switch. Also replaced dual element infinite switch as well. No additional issues found. ; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
GE WASHER
Model GTW500ASN0WS
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/09/2024
Complaint washing machine keeps chiming all night all day randomly. I found my control board is in the process of complete failure. Will need a new control board to fix. Customer declined repair today is going to look at replacement options.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Unionville, NC 28110
Jonathan J.
Job Details: 10/09/2024
Condensation moisture on top of freezer door gasket. I found complaint true will need to order gaskets per manufacturer.; ordrng 2 W11159728 (Gasket)s
We serviced a
WHIRLPOOL DRYER
Model medb835dw4
Near Salisbury, NC 28146
Jenn F.
Job Details: 10/09/2024
Complaint squealing noise when running. Found rear roller making noise and front rollers wobbling. Replaced rollers. Tested ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Davidson, NC 28036
Jenn F.
Job Details: 10/09/2024
Helper complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Tega Cay, SC 29708
Mitch H.
Job Details: 10/09/2024
"Checked and found ice buildup on front inside top of door and shelves. Inspected all gaskets, door alignment and shelf position. No issues found. Per service pointer W10842568, recommend to install adapter kit. Quoted customer for repair and saved estimate. Customer is going to think about it and let us know. Collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near York, SC 29745
Mitch H.
Job Details: 10/09/2024
"Upon arrival, found that top was loose from cabinet and console loose on right side and missing mounting clip. Appears washer was either damaged on installation or someone had attempted to disassemble washer. Remounted and secured top but, top does not line up correctly. Ran calibration and automatic test cycle, both completed properly. Attempted to run cycle, drain pump activated and would not shut down. Ordering control and clip. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP8312709 (Clip) and 1 W11607637 (Control), dspstn on spec-tagged invntry: 1 W11038689 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 10/09/2024
"Removed and replaced ice door and dispenser UI. Reassembled, tested, both water and ice dispensers operating properly. Ice door sealing correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mooresville, NC 28115
Jenn F.
Job Details: 10/09/2024
Replaced the control and bilk sensor. Calibrated control. Tested ok.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Mooresville, NC 28117
Jenn F.
Job Details: 10/09/2024
"Complaint no ice production. Ran test 120, skips to step 4 stating the bin is full. Arm is moving tray stays at half position, if test is ran again goes back to home position. Defective ice maker. Called techline. Sr# 7739884948 order part. Office to call to reschedule when the part comes in. ; ordrng 1 W11646196 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mooresville, NC 28117
Jenn F.
Job Details: 10/09/2024
Removed water from the tub. Replaced the wire harness. Installed additional clip. Calibrated the control. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Salisbury, NC 28147
Jenn F.
Job Details: 10/09/2024
Replaced the freezer door gaskets. Tested ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salisbury, NC 28144
Jenn F.
Job Details: 10/09/2024
Reorder part; ordrng 1 W11603811 (Control)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Springfield, MA 01128
Chris B.
Job Details: 10/09/2024
Replaced all parts and ran three diagnostic cycles and all working fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near York, SC 29745
Mitch H.
Job Details: 10/09/2024
Tested and found door open but latch closed not allowing door to close. Quoted customer for repair and saved estimate. Customer approved repair. Checked part availability and scheduled return for 10/14 AM. Collected full amount on card.; ordrng 1 WPW10653840 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near York, SC 29745
Mitch H.
Job Details: 10/09/2024
Checked and tested. Found compressor pulling 12 amps trying to start but tripping off on overload. Compressor locked up. Ordering compressor kit. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11740253 (Compressor kit) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Sharon, SC 29742
Mitch H.
Job Details: 10/09/2024
Checked and found condensation on top of freezer door gasket. Ordering auxiliary gasket kit for freezer door. Advised customer that office will call to schedule when part arrives.; ordrng 2 W11159728 (Gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Hickory Grove, SC 29717
Mitch H.
Job Details: 10/09/2024
Checked and found evaporator coil frosted over. Not defrosting. Checked and found compressor operating properly. Ordering control and defrost heater. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11650661 (Defrost heater) and 1 W11546690 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Clover, SC 29710
Mitch H.
Job Details: 10/09/2024
"Found ice maker producing ice and working properly on arrival. Ran diagnostic test 56, no ice maker errors, ran test 57, ice maker cycled correctly, ran valve test 45, valve operating properly. Checked fill tube heater, tested good. Customer says that unit produced ice for approximately 2 weeks after previous call then stopped. Began producing again when power came back on after storm. Called tech line spoke to Brandon SR#7740077735, advised him of findings, checked freezer temperature. Running at 2 degrees F on top shelf of freezer, no issues with cooling. He said at this point there was nothing else to check or replace and unit is working correctly. Advised customer of tech line finding and suggested she contact Kitchenaid."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Cromwell, CT 06416
Jeremy B.
Job Details: 10/09/2024
Ice maker kit didnt have the correct water valve inside. Need to order icemaker and valve separately. ; ordrng 1 WPW10420083 (Valve) and 1 W10884390 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Cherryville, NC 28021
Ryan S.
Job Details: 10/09/2024
"Customer complained unit makes rubbing noise but only when something is in unit. Found motor over voltage error. Found bolt holding rotor in was loose, found slider was worn and inside of clutch damaged, Ordering slider, clutch and rotor. Scheduled return call for 10-15-24 am ; ordrng 1 W10734521 (Slider) and 1 W11195971 (Stator) and 1 W10754448 (Clutch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Iron Station, NC 28080
Ryan S.
Job Details: 10/09/2024
"Customer complained unit not cooling. Confirmed complaint. Ran service diagnostics, compressor test. Compressor starting but not operating properly to cool. Needs new compressor , drier , valve and tubing. Informed customer office will call when job is authorized and parts come in. ; ordrng 1 2xtimeframe (2xtimeframe) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Valve) and 1 876765 (Tubing)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Farmington, CT 06032
Chuck M.
Job Details: 10/09/2024
Arrived to replace parts ordered. Control was not received. Replaced pressure switch and left other parts with customer. Reschedule customer. ; dspstn on spec-tagged invntry: 1 W11616491 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Charlotte, NC 28270
Jonathan J.
Job Details: 10/09/2024
"Replace compressor tested operations, evaporator producing a full frost pattern going all the way up. No additional issues found with refrigerator at this time. Customer to allow 24 hours for proper cooling allow 72 hours for ice.; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Springfield, MA 01118
Chris B.
Job Details: 10/09/2024
Complaint that the ice maker is not working correctly. Found ice lodged in the IM and ran a cycle and would not turn. Replaced part with TS W10882923 kit. Ran a cycle and all working properly and called for water.; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Enfield, CT 06082
Gary V.
Job Details: 10/09/2024
"Inspected and found broken drain pump, quoted and he will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Enfield, CT 06082
Gary V.
Job Details: 10/09/2024
"Inspected and found ff light module defective, will order and return to replace. Discounted price for repair.; ordrng 1 WPW10515058 (Led module)"
We serviced a
KENMORE WASHER FRONT LO
Model ="110.47561603"
Near Enfield, CT 06082
Gary V.
Job Details: 10/09/2024
Inspected and found no problems at this time. Customer was washing an odd garment and possibly had off balance load. All functions test normal at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Somers, CT 06071
Gary V.
Job Details: 10/09/2024
"Inspected and found hinges broken, replaced with new hinges, and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Meriden, CT 06451
Jimmy R.
Job Details: 10/09/2024
"Checked over unit and found oven door clunking when opening, oven would heat to temp but never come back up in temp due to ignitor clicking and never lighting. Adjusted ignitor and unit would light but shut off checked connection and reattached it to ignitor cycles in the bake and unit is now lighting and staying lit. Will order new control,ignitor and both hinges, advised we would call when in for return visit ; ordrng 1 W10299224 (Hinge) and 1 W10299227 (Hinge) and 1 W11620570 (Control) and 1 WPW10333842 (Ignitor)"