We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Davidson, NC 28036
Johnny
Job Details: 12/30/2024
"Found thermal fuse was faulting out. Ohm reading on thermal fuse was very low, replaced and retested. Unit operating as designed; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Fort Mill, SC 29715
Brandon
Job Details: 12/30/2024
Complaint unit is not spinning clothes out all the. Found on arrival that pressure switch is failing due to detergent. Ordering pressure switch and control for repair. Customer is performing cleaning cycles to prevent any further issues. Please let customer know when we can return. Ordering control and pressure switch for repair.; ordrng 1 W11316246 (Pressure switch) and 1 W11550649 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details: 12/30/2024
Complaint unit is making noise. On arrival I put unit in test 5 and found that compressor was the noise customer is bothered with. No issues with compressor. No repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Tega Cay, SC 29708
Brandon
Job Details: 12/30/2024
Complaint units left leg is stripped from installation. Gasket in right side is ripped from improperly using door. These are not manufactured defects. Customer did not pay service fee.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, SC 29708
Brandon
Job Details: 12/30/2024
On arrival I installed ui and tested all functions. Unit tested as designed. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Douglas, MA 01516
Glenn
Job Details: 12/30/2024
Found ice maker not advancing into harvest and valve noise when the new ice maker filled and needs deli drawer and front order parts ; ordrng 1 W11696630 (Deli drawer) and 1 WPW10396909 (Drawer front)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Fort Mill, SC 29708
Brandon
Job Details: 12/30/2024
Complaint unit is not going through cycles. Found on arrival that unit is stuck in drain. Ordering control for repair. Please let customer know when we can return.; ordrng 1 W11621180 (Control)
We serviced a
WHIRLPOOL COOKTOP
Model WFES3330RZ0
Near Fort Mill, SC 29707
Brandon
Job Details: 12/30/2024
Complaint units back left burner is not working. On arrival I found that burner was broken. Replaced switch and burner. After installation I tested unit and it tested as designed.No other issues found.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Plainville, CT 06062
Ruben C.
Job Details: 12/30/2024
Checked unit found slider had come apart replaced slider tested operation normal spinning normal and washing normal ran diagnostics normal ran quick cycle normal
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Plainville, CT 06062
Ruben C.
Job Details: 12/30/2024
Checked unit found smells are normal but did find clip on door seal is broken ordering door seal ; ordrng 1 W11542153 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Britain, CT 06053
Ruben C.
Job Details: 12/30/2024
Checked unit unit keeps draining checked pressure hose ok ordering control also had code for actuator ordering actuator; ordrng 1 W11481722 (Actuator) and 1 W11603810 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Farmington, CT 06032
Ruben C.
Job Details: 12/30/2024
Checked unit not washing getting water found no voltage going to motor and and motor is open winding ordering motor and control; rqstng P&A on 1 W11416362 (Motor) and 1 W11410066 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Medway, MA 02053
Glenn
Job Details: 12/30/2024
Complaint intermittent ice making Installed parts tested all ok job complete
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Springfield, MA 01118
Chris B.
Job Details: 12/30/2024
Complaint the the light and fan are not working properly. Customer mentioned that it started that the light would stay on and wouldnt turn of then it stopped working for the fan and light which is on the same left touch panel. Found bad control and touch panel. Will order parts for a return visit.; ordrng 1 W11129648 (Control Board) and 1 W11206166 (Control Touch Left Stainless)
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA
Near Torrington, CT 06790
Ruben C.
Job Details: 12/30/2024
"Checked unit found not getting power to burner ordering switch and burner putting into p/a; rqstng P&A on 1 Dg44-01006c (Burner switch) and 1 Dg47-0063a (Burner), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Agawam, MA 01030
Mike K.
Job Details: 12/30/2024
"Complaint of not cleaning, ran diagnostic cycle. Filled and wash motor is running. Spray arms not moving, clogged. Cleared best I could but mid arm still not spinning, bottom spinning.but still some clogging. Water spraying from open holes seems correct. Found filter was not screwed in tight. Would suggest replacing spray arms and if any issues after replace sump assy if motor is weak.Cs will replace spray arms on their own."
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Torrington, CT 06790
Ruben C.
Job Details: 12/30/2024
Could not get model or serial pic door would not unlock tried to unplug and go into diagnostics still would not unlock ordering also latch and pressure switch with model we have cust will call back when unit is accessable ; ordrng 1 W11565030 (Latch) and 1 W11316246 (Pressure switch)
We serviced a
WHIIRLPOOL WALL OVEN
Model WOS92EC0AS02
Near Agawam, MA 01001
Mike K.
Job Details: 12/27/2024
"Display off on arrival, no response. Found open fuse. Replaced and unit came on. Preheated to 350 on bake cycle. No errors in history ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Northampton, MA 01062
Mike K.
Job Details: 12/27/2024
Helped JM on washer
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Southwick, MA 01077
Mike K.
Job Details: 12/27/2024
"Fans running, compressor is not., not warm, not trying no to start. 9v at compressor connection. Single blinking on inverter indicating start failure. Quoting for inverter board, labor DA41-00614B board is nla. Unit is unrepairable. Unit was left out at customers request."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southwick, MA 01077
Mike K.
Job Details: 12/27/2024
"Unit is under 1yr wp warranty per service bench. Door not closing. Found door strike recepticle missing. secondary also missing. Found prices inside door and was able to make work, dont think they are the original, but was able to make functional."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near East Longmeadow, MA 01028
Jorden
Job Details: 12/27/2024
"Arrived and getting to work found unit would not come out, the installation is keeping the unit anchored in somehow. Customer tried modifying the cabinetry and figuring out the secret to the custom installation but unit would not come out. Informed customer unit needs to be accessible for repair to take place and to call when unit is ready. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Agawam, MA 01030
Jorden
Job Details: 12/27/2024
"Arrived and found the hoses reversed, swapped to their proper positions and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Gastonia, NC 28052
Ryan S.
Job Details: 12/27/2024
"Customer complained unit not waging but running, found f4e3 error. Find bad motor, quoted repair. Customer denied repair ,collected trip fee via check"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Southwick, MA 01077
Mike K.
Job Details: 12/27/2024
"Unit is under 1yr wp warranty per service bench. Not draining, found kink in voltage line to pump, bend and pump runs, broken wire.Wolves harness and ran a normal cycle, went through wash and the not agitate fine, cancelled and drained fine. Ran drain and spin and spinning out properly ; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Ludlow, MA 01056
Chris B.
Job Details: 12/27/2024
"Complaint that that few of the burners are not cycling properly. Found burners LF, RF and LR not heating in the low settings even having the security center tab pressed. Right rear did turn on with the low settings. Will order parts for a return visit.; ordrng 2 WP3148952 (Infinite switch 6)s and 1 WP3149400 (Infinite Switch 8)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ware, MA 01082
Chris B.
Job Details: 12/27/2024
Complaint that the dryer is not tumbling. Found broken belt. Quoted for parts and labor. Replaced part and unit working normal. Good heating present. 1yr warranty on parts and labor.; used 1 341241 (BELT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Longmeadow, MA 01106
Jorden
Job Details: 12/27/2024
"Arrived and found complaint is physical defects immediately after delivery, customer hasnt even fully unboxed unit. Took photos and attached to ticket, contacted tech support and got the SR number listed below. Advised customer contact customer service to move forward. SR #7740618773"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 12/27/2024
"7740621589 file number when opening the system, theres a suite/burning odor. Smells like sugar. I replaced a compressor purged unit under vacuum powered on compressor to charge from low side amp draw .5.6 filled refrigerator with 12 g refrigerant amp draw went to 4.8 to 5 A of current pressure went to about 200 psi in the high side as well. Replaced filter dryer twice before splitting the line set, I can fill unit with 250 psi of nitrogen with suction line disconnected from compressor and air will blow through perfectly fine from filter dryer through suction tube attaching to compressor no issues as soon as refrigerant is added to the system. Unit act as it is restricted has floating restriction in line set. After cutting original filter dryer open beads are discolored and oily. Every time system is evacuated. White Smoke comes out of new filter dryer. file number 7740621589 manufacture, submitting unit for review so that they will reach out to the customer within 3 to 5 business days directly. Also stated there is a possibility that we may end up replacing evaporator before it can be condemned. was told not to order parts yet.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Ware, MA 01082
Chris B.
Job Details: 12/27/2024
"Complaint that the refrigerator is leaking water from the top hinge. Found kinked and cracked water line in the top at the hinge. Will order parts for a return visit.; rqstng P&A on 1 218976448 (Dispenser Water Line) and 1 5304527100 (Guide Tube) and 2 241806601 (Fitting)s, states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near East Longmeadow, MA 01028
Jorden
Job Details: 12/27/2024
"Arrived and getting to work found unit would not come out, the installation is keeping the unit anchored in somehow. Customer tried modifying the cabinetry and figuring out the secret to the custom installation but unit would not come out. Informed customer unit needs to be accessible for repair to take place and to call when unit is ready. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Meriden, CT 06450
Jimmy R.
Job Details: 12/27/2024
Installed all new parts and ran machine threw a wash cycle all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Somers, CT 06071
Mike K.
Job Details: 12/27/2024
"Unit is under 1yr wp warranty per service bench. Cs complaint of unit stopping mid cycle.. can hit start again and continues regular operation . Gets an intermittent error that goes by too fast to read, but believes it is humidity error. And unit had some arcing in left rear, blue light/sizzle sound. Unit would not go into diagnostics for me. Found one possible small scrape by rack holders.Called techline, unplugged/plugged while waiting and once powered out n unit went into diagnostics, no errors. Sent photo of possible small scrape. No concern there except to clean unit and rack, build up can cause arc. For other issues, replace control.Sr#7740621165Office to contact cs to schedule return ; ordrng 1 W11342846 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Enfield, CT 06082
Mike K.
Job Details: 12/27/2024
"Replaced sump assy. Cs also requested that front of unit be raised if possible. Found no legs on front of unit, likely due to tight fit, but did manage to move back legs to front feet n re-install. Unit has no insulation around unit. This does tip unit back which is recommended. Ran unit and fill and wash pump operating properly. Cancelled and drain fine, no leaking found. Ran diagnostic cycle and completed fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, CT 06082
Mike K.
Job Details: 12/27/2024
"Unit wont run a cycle. Tested on quick cycle and verified cs complaint, sounds like motor trying to run but cannot. Spun basket by hand and was seized, came free and loud bearing, but does go through cycle now. Unit needs a new transmission.Office to contact cs to schedule return.; ordrng 1 W11449840 (Transmission) and 1 W11510461 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2666KEW
Near Berlin, CT 06037
Jimmy R.
Job Details: 12/27/2024
Led new water filter head and housing ran water and unit is now filling and working properly. Advised customer on water pressure it is strong I turned it down some but I advised To replace copper line with stainless due to pressure.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, CT 06032
Ruben C.
Job Details: 12/27/2024
Checked unit found latch intermitently locks then doesnt also found some leds on control not functioning ordering latch and control cust will have to have unit access able gas dryer has to be pulled out before repair is done cust knows if she cant have accessable by January 2 will need to reschedule ; ordrng 1 W11116592 (Control) and 1 W11307244 (Latch)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mooresville, NC 28115
Johnny
Job Details: 12/27/2024
"Cx stated unit not freezing or cooling, referred to service matter step by step troubleshooting guide, discovered ice box fan not functioning properly and surging and shorting out causing entire unit to shut down, ordering new control boards and icebox fan. ; rqstng P&A on 1 W10846539 (Ice box evaporator fan) and 1 W10830278 (Power control board) and 1 W10843055 (Main control board)"
We serviced a
WHIIRLPOOL WASHER
Model WTW4816FW3
Near Wolcott, CT 06716
Andre
Job Details: 12/27/2024
Ck unit upon arrival and install main control board and ran calibration and unit now operating to manufacturers specs
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Charlotte, NC 28205
Clinton
Job Details: 12/27/2024
Replaced plug and wired harness and terminal block tested all functions after repair unit is heating properly ; dspstn on spec-tagged invntry: 1 PT220 RANGE CORD 4' 3 WIRE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04B
Near Bristol, CT 06010
Andre
Job Details: 12/27/2024
Ck unit upon arrival and install fan motor and motor start to run inform customer 24hr for proper cooling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, CT 06053
Andre
Job Details: 12/27/2024
"Ck unit upon arrival n arrival and remove old tube and install new tube and pressurize system with nitrogen and pressure hold. Vacuum system and charge system and inform customer 24hr for proper cooling ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504433 COUPLER 6/4 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506619 COUPLER 8 NK MS 00"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Charlotte, NC 28227
Caleb
Job Details: 12/27/2024
Showed customer excess debris from well water. Advised customer of valve that needs replace. Customer stated that he will do the repairs. Collected service call.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Palmer, MA 01069
Chris B.
Job Details: 12/27/2024
Complaint that the dishwasher at times wont run well at times. Found water level canister issues. Quoted parts and labor. Customer will try running a clean cycle first before working on the unit. Collected trip fee.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Sturbridge, MA 01566
Chris B.
Job Details: 12/27/2024
Replaced interlock and ran a three cycles and unit heating up normal. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251
We serviced a
GE REFRIGERATOR
Model PYE22KYNDFS
Near Dudley, MA 01571
Chris B.
Job Details: 12/27/2024
Complaint that the IM is not working properly. Found model and serial numbers are not updated with the insurance on this ticket so customer will have them sent us out with the correct information on the refrigerator. Model and serial number are not same as ticket.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Thompson, CT 06281
Chris B.
Job Details: 12/27/2024
Complaint that the unit has an error codes. FAE4. Verified diverter and no issues present. Ran diagnostic cycle and no error codes present. All working normal. No leaks detected on the bottom. Mentioned to the customer to run a few loads and document any issues.
We serviced a
JENN-AIR RANGE
Model JGRP436WP02
Near Berlin, CT 06037
Jimmy R.
Job Details: 12/27/2024
Installed new control and latch checked oven and unit is now shutting light off heating up and working to specs
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Plainville, CT 06062
Jimmy R.
Job Details: 12/27/2024
"Tested washer and found unit running the drain pump wile in standby and it would not shut off, checked for errors and found F3e1 pressure sensor fault checked sensor and pressure tube finding tube ok and clear blew into control and pump shut off control is faulty will order and replace ; ordrng 1 W11657965 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Southington, CT 06479
Jimmy R.
Job Details: 12/27/2024
"Tested unit due to customer coming done after a completed cycle and unit would be stuck on a sense and done cycle not allowing any selection unless unit is unplugged and reset. Ran diagnostics and found error found lid not open between cycles F5e4, ran unit threw a self test and machine went threw normally completed and shut off. Ran a drain and spin letting unit go threw whole cycle and no issue unit completed and let me start a new cycle. Will order new main control and touch panel due to control is locking out until reset advised we would call when parts are in ; ordrng 1 W11513246 (Control) and 1 W11481116 (Cntrl display)"
We serviced a
WHIRLPOOL WASHER
Model MVWX600XW0
Near Rock Hill, SC 29730
Brandon
Job Details: 12/27/2024
Complaint unit is not going through cycles. Found on arrival that latch is not operating correctly. Will work 1 of 5 times. Ordering control and latch for repair. Please let customer know when we can return.; ordrng 1 W10745339 (Control) and 1 W10404050 (Latch)
We serviced a
WHIIRLPOOL DRYER
Model WED500CMW0
Near Lancaster, SC 29720
Brandon
Job Details: 12/27/2024
Complaint unit is making a noise. Found on arrival that lint trap was rubbing on drum. Slightly bent lint trap out of way so unit could run properly. Tested unit several times with customer and unit tested as designed. No other issues found.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Litchfield, CT 06759
Andre
Job Details: 12/27/2024
"Ck unit upon arrival and ran cycle with clothes and found unit would cut time and cycle off early. Found vent extremely long shake vent and you can hear the sound of debris movie when shake. Ran cycle nice more and unit stayed longer running and heating, also inform customer to be mindful when dryer mix garment that contains different fabric and thickness will dry faster than others and if continues to com in contact with sensor will stop dry cycle early. Found no mechanical issue at this time"
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 12/27/2024
"Replaced all previously ordered parts, tested operations no further issues found at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Mooresville, NC 28115
Johnny
Job Details: 12/27/2024
Cx stated bulb randomly blew out and broke the glass shield. Quoted cx for repair
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mooresville, NC 28115
Johnny
Job Details: 12/27/2024
"Found F9E1 code on washing machine, found break in wiring harness to drain pump. Replaced lower wiring harness and retested in automatic test cycle. Unit operating as designed. ; used 1 W11643701 (Lower wiring harness) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, NC 28262
Clinton
Job Details: 12/27/2024
Replaced failed heater on unit. After repair unit is heating properly
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Marvin, NC 28173
Jonathan J.
Job Details: 12/27/2024
"Main board is missing P 13 pin connection communications for Wi-Fi connector and power board Orion board has the wrong mocks connectors on it need the blade mux connectors not the square. Advise customer that main board is no longer available. Told him of the risks involved. Customer stated he is aware of the risks. Unit is still cooling as of right now, but LED lights have still not came back on all lights are out completely.; ordrng 1 W11336586 (Orion board), dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Lancaster, SC 29720
Brandon
Job Details: 12/27/2024
Complaint unit is barely making ice and it is melting. Found that compressor is working but water is not traveling across evaporator enough to make proper ice. Ordering bin thermistor and drain pump for repair. Please let customer know when we can return.; ordrng 1 WPW10511923 (Bin therm) and 1 W11542868 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 12/27/2024
"Customers complained unit locked and wont cut on. Confirmed complaint. Found 120 at control board. Needs new control board avd UI, and also strike broken. Informed customer office will call when parts come in. ; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui) and 1 W11457841 (Strike)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Denver, NC 28037
Ryan S.
Job Details: 12/27/2024
"Customer complained unit cutting off, found outlet is issue, when moving pigtail unit loses power. Informed customer to call electrician to replace outlet. Unit working when unit has proper voltage."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, NC 28212
Caleb
Job Details: 12/27/2024
Replaced ui and control. Unit tests fine. Core for 33987889 not obtained because Part does not actually have a core.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Charlotte, NC 28269
Clinton
Job Details: 12/27/2024
Need interlocks ordered brok the one and the switches on my truck. Are not the same. ; ordrng 2 W11551761 (Interlock assembly)s and 2 W11551558 (Interlock)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlotte, NC 28269
Clinton
Job Details: 12/27/2024
Float switch pan was clear Custer stated they left of a few days then it worked but. She has been using it since no issues. At this time I can only assume it over suds
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28269
Clinton
Job Details: 12/27/2024
Unit working properly on arrival full heat no issues at all.customer stated there was also a smell of mold but also not detected
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FH0
Near Mooresville, NC 28117
Johnny
Job Details: 12/27/2024
"Broken bake element. When element broke, it touched the bottom panel and started a fire inside cavity of oven. Contacted safety. Whirlpool stated they will pay for the parts. Cx will have to pay for labor. Quoted cx, W1d21i0wp1"
We serviced a
WHIRLPOOL RANGE
Model JDR8895AAW
Near Mooresville, NC 28117
Johnny
Job Details: 12/27/2024
Unit sparking continuously when power is turned on to unit and switch assembly is shorting out and sparking on gas manifold. Recommend replacing spark module and switch assembly to repair issues. Please keep with JW and Eric ; ordrng 1 74009098 (Spark module) and 1 12002792 (Switch assembly)
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Cornelius, NC 28031
Johnny
Job Details: 12/27/2024
"Installed new parts tested unit. Unit still not heating. Ordering new control board, ; ordrng 1 W11441687 (Control board), dspstn on spec-tagged invntry: 1 279787 MOTOR and 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS22
Near Denver, NC 28037
Ryan S.
Job Details: 12/27/2024
"Returned to install new Ui panel, installed part and ran microwave and oven bake. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Caleb
Job Details: 12/27/2024
Replaced ice maker unit checks fine.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, NC 28212
Caleb
Job Details: 12/27/2024
Unit has main control fault. Took off panel found evidence of infestation on control. Collected service call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, NC 28215
Caleb
Job Details: 12/27/2024
Left panel with customer unit needs ui.; ordrng 1 W11460908 (Ui.)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Charlotte, NC 28227
Caleb
Job Details: 12/27/2024
Showed customer excess debris from well water. Advised customer of valve that needs replace. Customer stated that he will do the repairs. Collected service call.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, NC 28270
Caleb
Job Details: 12/27/2024
Unit has F8E1 error. Tested both valves. Water flow is a little slower than normal. Customer also states that the unit will drain on occasion and will drain continuously until stopped. Check pressure hose and checked for debris between water valves and water lines. No issues. Ordering control and valve. No answer for eta. Call customer for rescheduling.; ordrng 1 W11614514 (Control) and 1 W11614515 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fort Mill, SC 29707
Brandon
Job Details: 12/27/2024
Complaint unit is not moving forward in cycle sometimes. On arrival I found that customer is pausing unit without knowing. Showed customer how to properly start cycle on unit it and it tested as designed. No repairs needed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Mount Holly, NC 28120
Ryan S.
Job Details: 12/27/2024
Customer complain unit wouldnt go into spin cycle. Upon arrival found basket was trapped under back panel released tub so that it could be move freely again. Check slider suspension seems good slider good ran unit through high-speed spin unit now spinning. Inform customer tub must have got off balance and trapped itself under back panel verified proper operation collected Trip fee.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mount Holly, NC 28120
Ryan S.
Job Details: 12/27/2024
"Customer complain unit getting all balanced during wash cycles. Had another company come out ended up putting new hub on it. Metal hub. Expected and found new metal hub, but inner basket is still wobbling off-center ordering new inner basket, also ordering belt due to noise during spin. Inform customer to give Office a call when part arrives at their house after checking part for damage.; ordrng 1 W10752719 (Inner basket) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 12/27/2024
"Customer complained unit not filing with enough water, unit only filling less than half on deep fill. Ran Normal Eco and deep fill. Unit filled with 1/4 tub full of water, ran Mixed load and deep fill. Unit filled with full tub, customer said she never uses normal eco but its acting like auto sensing eco on all settings. Pressure hose is intact and properly connected on both sides. No suds pr debris in tub to cover pressure port. Ordering control board and water level switch. Informed customer office will call when parts come in. ; ordrng 1 W11657965 (Control board) and 1 WPW10285512 (Switch)"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS05
Near Belmont, NC 28012
Ryan S.
Job Details: 12/27/2024
"Customer more complaining, similar burner flame is extinguishing during use intermittently, cleaned out orifice ran Sammer for a while. Simmer claim not as strong as needed ordering center valve. Informed customer office will call when part comes in. ; ordrng 1 W11246817 (Valve (center))"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gastonia, NC 28056
Ryan S.
Job Details: 12/27/2024
"Came to install parts ordered by previous tech, found wash plate was stuck on, will order one and will have to cut off this one. Also found inner basket is loose, ordering new hub along with wash plate. Installed suspension, belt and cam. Keeping gearcase for return call. Informed customer office will call when parts come in. ; ordrng 1 W10528947 (Hub) and 1 W10752283 (Wash plate), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT , used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS3
Near Stallings, NC 28104
Jonathan J.
Job Details: 12/27/2024
Complaint Falls will not open all the way. Cannot put any issues on rack. I found rack had fallen out of track in the back I replace tracks left originals with customer. No further issues found.
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Matthews, NC 28104
Jonathan J.
Job Details: 12/27/2024
Complaint washing machine leaks starts leaking almost immediately during a cycle starting. I found drain pump has a piece of wire that went through Door gasket is also leaking. Customer declined repair today is going to look at replacement options as it is not cost-effective for them to repair. Found error codes in fault history F3e1 f8e3 f5e2 f5e4 may also need a door latch and water level sensor to fully repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, NC 28226
Caleb
Job Details: 12/27/2024
"Water leaking from heater mount, unit needs new tub. Documented with Techline. Used sealant SR#7740614969. Provided customer with SR#. Advised customer to call after checking part when it arrives.; ordrng 1 W11409866 (Tub)"
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF29A9671SR
Near Charlotte, NC 28278
Caleb
Job Details: 12/27/2024
Unit needs new filter housing. Housing broken and leaking water. Customer shut off water to unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rock Hill, SC 29732
Brandon
Job Details: 12/27/2024
On arrival I installed gaskets on freezer door and tested unit. Door closed and sealed properly. No other issues found.; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near York, SC 29745
Brandon
Job Details: 12/27/2024
On arrival I replaced valve and tested unit. Unit preheated properly. No other issues found.
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Clinton
Job Details: 12/27/2024
No errors unit heating and running. On timed and sensor dry I dont see any issues at all with unit
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, NC 28209
Clinton
Job Details: 12/27/2024
Installed all part unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Davidson, NC 28036
Johnny
Job Details: 12/27/2024
"F7E4 error code found. Found band on slider disconnected, recommend replacing slider assembly ; ordrng 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, CT 06117
Ruben C.
Job Details: 12/27/2024
Checked unit found timer will not turn broke knob aswell being covered under s code for parts cust paid for labor will call when parts in ; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer)
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Simsbury, CT 06070
Ruben C.
Job Details: 12/27/2024
"Checked unit found terminal block burnt burnt line cord aswell replaced terminal block and line cord tested operation normal ran heat normal ; used 1 279320 (TERMINAL BLOCK), and 1 PT500L (CORD-POWER 6' 3 WIRE) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Simsbury, CT 06070
Ruben C.
Job Details: 12/27/2024
7740616711 called to document replaced main module and display tested operation normal cust tried pots tested normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Canton, CT 06019
Ruben C.
Job Details: 12/27/2024
Replaced evap fan motor and ice maker tested operation normal fan started right away and ice maker called for water normally; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 12/27/2024
"Ran dryer and found unit would tumble but make a lot of noise coming from front blower housing, removed front and found blower wheel not spinning and then would catch and make noise. Broke off blower and replaced with new ran unit and machine is now drying and working to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Prospect, CT 06712
Jimmy R.
Job Details: 12/27/2024
"Installed all new parts and compressor now frosting up evaporator temps getting down and all operations working normally, advised to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11506635 COUPLER 6 NF MS SV PROCES , and 1 W11580057 COMPRESSOR R600A"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB1
Near Canton, CT 06019
Ruben C.
Job Details: 12/27/2024
Checked unit ran diagnostics heating element started showed cust heating element working tested operation normal washing normally
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Rock Hill, SC 29730
Brandon
Job Details: 12/27/2024
On arrival I replaced hinges and tested unit. Door locked properly 10 of 10 times. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Matthews, NC 28105
Jonathan J.
Job Details: 12/27/2024
Complaint not cooling either zone I found no heat exchange at discharge line of compressor compressor is hot to touch and unit has ball of ice at cap tube going to evap. Unit will need compressor to repair and evaporator. Condenser has no corrosion on it found. ; ordrng 1 WPW10143759 (FILTER DRIER UV) and 1 W10233960 (Compressor) and 1 WP2188823 (Evap)
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Charlotte, NC 28277
Jonathan J.
Job Details: 12/27/2024
"Our place to start switch as the plastics around the start switch were broken, causing switch to fall into use interface housing. Dryer is starting just fine now and heating with no issues."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Springfield, MA 01118
Jorden
Job Details: 12/27/2024
"Arrived and found terminal had not been connected to drain pump, plugged back in and tested fine."