We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Shrewsbury, Massachusetts 01545
Amanda R.
Job Details:
06/06/2023
Left door hinge spring broken replaced left door hinge operation normal left right door hinge with customer
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Matthews, North Carolina 28105
Robert A.
Job Details:
06/06/2023
"Cx complaint that the unit does not wash the dishes. I inspected the unit to confirm the complaint. I found error codes: F4e3 f7e1. I cleared the codes and ran a service cycle, the unit fills and drains but no wash action. Th unit needs a new sump motor assembly. I installed the part from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11025157 (Sump motor) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Grafton, Massachusetts 01536
Amanda R.
Job Details:
06/06/2023
Compressor kicking off on overload tried new start relay doing same thing needs sealed system work part covered ; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Coupler)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Charlotte, North Carolina 28277
Robert A.
Job Details:
06/06/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, North Carolina 28210
Robert A.
Job Details:
06/06/2023
Cx complaint that the unit is tearing clothes during cycles. I inspected the unit to confirm the complaint. I found no error codes and all components passed the service cycle. I noticed the wash plate cap has a hard time staying in place. I removed the cap and found one of the cap bent outward not allowing the cap to sit level. The clothes are getting caught on the uneven cap during cycles. Im ordering a new cap to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11510462 (Washplate cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Charlotte, North Carolina 28278
Robert A.
Job Details:
06/06/2023
"Cx complaint that the unit intermittently does not cooling. I inspected the unit to confirm the complaint. I found the evap fan, condensor fan and compressor are running fine. At the moment the unit is cooling fine in both areas (2degrees/38degrees). I ran multiple tests, all components are working fine independently. Cx said this issue has happened multiple times. I asked if there has been power outages recently, he said no. Im ordering a new control board to resolve the issue.; ordrng 1 W11224256 (Control board) and 1 W11579559 (UI control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
06/06/2023
Customer canceled at door says he has a lowes extended warranty and lowes told him it was covered.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
06/06/2023
"Complaint, heavy steam occurring on the inside of the microwave moisture condensing in between door glass. I found Vince covers were not removed from the top of the vent microwave is venting. Inside of the house vent covers were creating an air restriction, preventing steam and moisture from exiting the inside of a microwave. I found microwave is heating normally for the specific model new heating issues found no additional venting issues found after removing the covers. No additional issues found using the paper towel method on the vent system. Everything working normally"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
06/06/2023
"Complaint dishwasher leaking from the door area. Dishwasher will not complete a cycle within the first five minutes. Dishwasher will shut itself down and start going. Ti da Di dong. Chiming I felt door gasket had collapsed in top left-hand corner, creating a leak I found drain plug on disposer was still intact. House is under construction as a remodel not a new build. I found dishwasher was in properly. Installed front of dishwasher was lower than the back of the dishwasher. Back of the dishwasher was jacked all the way up with leveling legs. I also found dishwasher was improperly wired, wired up backwards ground wire was being used as a hot wire white neutral wire was being used as a grounding wire. I fixed voltage issues I fixed, leveling issue. I fixed door gasket issue removed disposer drain plug, tested operations, verify dishwashers operating normally now with no further issues. Found no leaks found either. ; used 1 W11483553 (GASKET) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
06/06/2023
"Complaint door seal, coming apart, torn into pieces. I found door seal is coming apart. Complaint also dryer is taking multiple cycles to dry. I found dryer vent was completely collapsed. Causing Four drodge performance issues. No additional issues found after adjusting vent will have to order door gasket to completely fix. Office to call customer when parts come in. ; rqstng P&A on 1 Wp279368 (Adhesive) and 1 W10861521 (Seal)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Windham, Connecticut 06226
Jeremy B.
Job Details:
06/06/2023
"Bake and broil not working. Found terminal block cracked. Replaced terminal block and tested bake and broil still not working. Measured proper supply power. Bake and broil element check hood. Fuse is good. Found 240vac output from control. Found wire shorted to ground and broke the wire. Repaired the wire and tested bake and broil now working. Needs new main harness!!; ordrng 1 W11529071 (Harness), used 1 WPW10245259 (TERMINAL BLOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
06/06/2023
Icemaker not working. Found E5. Icemaker cycled and filled. Replaced icemaker and reset power. Cycled and filled icemaker. Please allow 24hrs for ice protection. ; used 1 W11658802 (ICE MAKER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
06/06/2023
Dryer not heating. Tested supply power at terminal block. Found 0vac between L2-N and 43v between L1-L-2 tried resetting breaker with no luck. Customer must resolve power problem.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
06/06/2023
Dishes not cleaning. Found 120vac at motor but not pumping. Needs new motor. Replaced sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
06/06/2023
Washer shaking during HSS. Tested and found everything working normal but the agitator is warped needs new. ; ordrng 1 W11550891 (Agitator)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
06/06/2023
"Check unit found oil leaking from transmission on to belt, remove and clean belt, adjust legs for leveling. Ran diagnostics and calibrate unit then check unit for proper operating performance."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
06/06/2023
"Replace fresh food right door gasket, heated gasket to seal properly and check doors sealing correctly for proper temperature."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
06/06/2023
"check unit found water supply not turn on, turn on water and ran unit, found wash pump not washing properly only lower wash arms are moving slowly and top arms not. Replace wash sump&motor and check unit working to spect and no leaking. ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
06/06/2023
"Ran unit due to washer would not drain leaving wet clothes in tub at end of cycle, ran diagnostics and found error F9e1 drain pump error. Let unit run threw several cycles and pump draining water normally ran unit threw a bulky wash cycle filling tub fully and once cycled to a drain unit would not pump out, checked drain and found super hot and cutting off causing issue, replaced faulty pump and ran unit threw a wash cycle. All operations now working to factory specs ; used 1 W10876600 (DRAIN PUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Mooresville, North Carolina 28115
Mark C.
Job Details:
06/06/2023
Installed new valve unit is fully operational.; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Mooresville, North Carolina 28115
Mark C.
Job Details:
06/06/2023
Installed new heater unit is fully operational.; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
06/06/2023
Unit is showing door ajar. Placed unit into service diagnostics on the door switch test its showing the left door sticking closed and one of the pantry doors or the right door is shorting open. Quoted 383.21; ordrng 2 W11289496 (Switch)s and 2 W11291138 (Switch)s
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
06/06/2023
"Installed new cam and gearcase unit is still not operating. Contacted tech line spoke with Chris, tech Line states replace the control due to a faulty circuit to the shifter. Sr#7736501828; ordrng 1 W11627413 (Pcb)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Charlton, Massachusetts 01507
Amanda R.
Job Details:
06/06/2023
Customer had load ready complaint hearing louder then normal noise at very end of spin cycle with weight in basket replaced cam ; used 1 W10721967 (CAM KIT) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Sharon, South Carolina 29742
Mitch H.
Job Details:
06/06/2023
"Replaced main control. Plugged dryer back in. Tested, all functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, North Carolina 28205
Jenn F.
Job Details:
06/06/2023
"On arrival unit unplugged smell of gas in the freezer. Tapped the low side. Pressure very low, started unit and in a 30 in vac. Charged with 140psi of nitrogen, bubble checked all accessible tubing no leak found. After 20 min the pressure dropped 2 psi. Called whirlpool techline sr#7736569590 unit is being put in for replacement review. ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
06/06/2023
"Replaced control. Checked operation, all functions tested properly. Refrigerator now operating normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Charlotte, North Carolina 28205
Jenn F.
Job Details:
06/06/2023
"Replaced the housing. Water is still slow. Water filter is bad. Customer just replaced the filter and in less then a month of new filter water flow was slow, customer will contact where she got it from."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Charlotte, North Carolina 28215
Jenn F.
Job Details:
06/06/2023
"Replaced control board. Ran calibration. Ran diagnostic, Unit tested ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Charlotte, North Carolina 28215
Jenn F.
Job Details:
06/06/2023
"Spoke to whirlpool techline Sr# 7736564214, normal design. Unit is working properly. Called and spoke to the customer. Advised about normal design of the unit. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, North Carolina 28215
Jenn F.
Job Details:
06/06/2023
Complaint not making ice. Found the ice maker turned off. Turned on and cycled ice maker. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Mint Hill, North Carolina 28227
Jenn F.
Job Details:
06/06/2023
Complaint hot to the touch on the liner between the fridge and freezer. Found the fan blade not attached to the condenser motor. Reattached blade. Tested ok. Advised customer the temp will cool down within 24 hours of the unit running now with the fan regulating the heat.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Charlotte, North Carolina 28213
Jenn F.
Job Details:
06/06/2023
"Complaint when start is pressed it just stays on sensing and does nothing. F5E1 lid lock error/ start pressed with lid open. Ran diagnostic unit operations tested ok. Calibrated unit. Start a normal cycle, starts up locks lid spins briefly, lid unlocks has a pause and locks again, tub spins still in sensing as water starts to fill. Unit tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
06/06/2023
Checked and found belt guard rubbing pulley causing noise. Corrected and ensured guard no longer rubbing. Machine now operating properly and quietly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near York, South Carolina 29745
Mitch H.
Job Details:
06/06/2023
"Checked and found no water coming to dishwasher from valve under sink. Dishwasher has no error codes. Water inlet valve operating properly. New home, customer is going to call builder to have plumber check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near York, South Carolina 29745
Mitch H.
Job Details:
06/06/2023
"Replaced with ice maker. Tested, cycled, returned to home position and filled correctly. Operating properly"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
06/06/2023
"Came to install parts ordered by previous tech, installed console Ui. Need to order magnetron and control for internet ordered due to all 3 parts needing to be installed at the same time, ordering control and magnetron. Informed customers office will call when job is authorized and parts come in, ; ordrng 1 W11325603 (Microwave control) and 1 W11346197 (Magnatron)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
06/06/2023
"Customer complained unit not heating. Found unit has proper voltage, took unit apart and found heater was open short. Quoted 298.52 for repair. Customer said to fix, replaced heater and ran unit. Unit working properly. Charged via card. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LS00
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
06/06/2023
"Customer complained unit light not working, replaced bulb and control due to both being bad. Charged for bulb only 9.62 via card. Verified unit working properly now. ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC , used 1 8206232A (BULB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
06/06/2023
"Customer complained unit just draining and wont stop. Found unit was stuck in flood mode causing drain pump to constantly run. Unit kept entering flood mode also. Checked valves and valves good , eventually found that pressure line was kinked close to tub. Rerouted pressure line and unit now filling and washing properly. Verified proper operation."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
06/06/2023
Unit is making a grinding noise due to a damaged bearing in the circulation pump. Parts are covered under the 120. Month Warranty. Customer would be responsible for the labor cost of 256.33; ordrng 1 WPW10591570 (Sump assy)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
06/06/2023
Upper rack spray arm was not attached to the feed tube. Secured spray arm does not come off when force is applied unit is fully operational.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
06/06/2023
Tested and found control board bad. Has correct incoming power but nothing out of board. Ordering control.; ordrng 1 W11525996 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
06/06/2023
"Replaced pump/motor assembly. Found console was correct part number but item in box was not correct. Ran full diagnostics cycle, all functions tested good. Started normal wash cycle, allowed unit to fill and run , canceled cycle. Filled, ran and drained properly. Reordering console.; rqstng P&A on 1 W11460908 (Console)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Easthampton, Massachusetts 01027
Roger R.
Job Details:
06/06/2023
"Found bad main board causing cooktop light to stay on at all times. Replaced and checked, all okay"
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDRS
Near Easthampton, Massachusetts 01027
Roger R.
Job Details:
06/06/2023
Found shelves not in the proper places and causing the freezer door to not close. Defrosted unit and reset shelves. All checks okay.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/06/2023
"Tested unit found machine filling with water but never agitating found tub moving when washing, checked actuator and found it had fallen out of cam causing unit to not shift and not wash properly. Fixed actuator and secured to stop from falling out recalibrated unit and all operations now working to specs"
We serviced a
AMANA RANGE
Model AGR5330BAS
Near Springfield, Massachusetts 01109
Roger R.
Job Details:
06/06/2023
Found unit working okay at this time all four surface burners working and lighting okay. Also oven light bulb has failed and need to be replaced. Customer to install new bulb.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near West Springfield, Massachusetts 01089
Roger R.
Job Details:
06/06/2023
"Found failed ice maker, getting power but not harvesting. Quoted for new ice-maker and labor will return to install asap; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB04
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/06/2023
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
06/06/2023
"Replaced clutch and slider. Ran DLMS calibration, ran component tests for agitate and spin. All functions tested good and operating properly.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Charlotte, North Carolina 28278
Robert A.
Job Details:
06/06/2023
I installed the ordered parts and tested the unit is working. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Charlton, Massachusetts 01507
Amanda R.
Job Details:
06/06/2023
Not agitating no errors codes saved spinning normally wash plate stripped ; ordrng 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
06/06/2023
"Customer state lights goes out and unit stop working, he would unplug unit and unit reboot itself and started working again. Review notes from service matters and determines main control and power supply board needed. Parts order for authorization and return service. Parts tentative p/a ; ordrng 1 W10830288 (Cntrl) and 1 W10843055 (Main cntrl) and 1 W10830278 (Main power supply cntrl), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
06/06/2023
"Customer complain of squealing noise when operating, check unit operations and observe loud noises. Take unit apart and found pulley bad worn out, replace pulley kit,rollers an belt. Ran unit and checked working to spect and heating.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Agawam, Massachusetts 01001
Roger R.
Job Details:
06/06/2023
Found connection at gas valve from house to regulator was loose by one or two turns. Tightened and checked for leaks with bubble detection and unit all okay no leaking
We serviced a
SAMSUNG DRYER
Model DV48H7400EW1A2
Near Somers, Connecticut 06071
Gary V.
Job Details:
06/06/2023
"Inspected and found lint build up on blower wheel causing noise, and rollers dry, cleared out and tested fine.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Vernon, Connecticut 06066
Gary V.
Job Details:
06/06/2023
"No answer on phone or door, office confirmed.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
06/06/2023
Inspected and found ff side door warped and not closing properly. Needs new door. Will order and customer will call when door arrives. Entitlement shows in warranty. She will furnish receipt on return trip.; ordrng 1 LW11258450 (Ff side stainless door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
06/06/2023
"Inspected and found drain tube clogged, cleared out and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
06/06/2023
Inspected and found no faults or problems at this time. Cycled thru diagnostics and everything tested fine. Customer may have had off balance load.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/06/2023
Water leaking. Found water mines reversed at bottom of door. Corrected and all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
06/06/2023
"Checked over unit and found machine cooling as designed found temps reading 39 if fridge section and -2 in freezer section checked produce in unit and found cold and drinks cold, removed evap and found frost pattern perfect checked returns and clear used steam to blow thew air tunnel and air moving properly, found little ice on top of air vents in freezer melted ice and checked air flow, found damper opening and air moving as designed into fridge section.advised customer all operations are working as designed went thew compressor and all cooling functions and unit is working to specs. Customer will need a second opinion if having same issue with cooling"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
06/06/2023
"Inspected and found upper door vent trim dislodged from frame, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
06/06/2023
Installed feed tube spray arm and retainer unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Plymouth, Connecticut 06786
Ruben C.
Job Details:
06/05/2023
Checked unit found freezer gasket not sealing in top middle possible tape from factory heated seal to conform tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
06/05/2023
Door was received with a dent. Customer covered with a magnet and said it was fine. Installed door. Checked ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
06/05/2023
Replaced basket washplate and dampers tested operation normal; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW and 1 W10902814 WASHPLATE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
06/05/2023
"Complaint of door of freezer door not sealing, intermittent noise, and rf door not self closing.Raised feet to make doors self close, cs tends to use left side of handle when opening freezer, which is the adjustment side when closing using middle of handle the door seals fine.No unusual sounds heard in testing"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM2
Near Charlton, Massachusetts 01507
Amanda R.
Job Details:
06/05/2023
Dropped off racks customer will install themselves office charged cc 129
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015LSM
Near Rockwell, North Carolina 28138
Jenn F.
Job Details:
06/05/2023
Replaced both large switches. Tested ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Gold Hill, North Carolina 28071
Jenn F.
Job Details:
06/05/2023
"F8e1 long fill, f7e5 shifter fault, f7e7 motor unable to reach target rpm ran diagnostic. Needs new valve and actuator. Replaced both parts. Calibrated. Ran diagnostic unit operations tested ok. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR , used 1 W10913953 (ACTUATOR), and 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
06/05/2023
Installed new sump cover and diverting disc. This is due to an unusual noise from tub while washing.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Clover, South Carolina 29710
Mitch H.
Job Details:
06/05/2023
Replaced display and control. Powered unit back up. Still no display. No power to board. Ordering filter board.; ordrng 1 WPW10531156 (Filter board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
06/05/2023
"Checked and found that washer will power on both will not start any cycle. Ran diagnostics, no stored error codes. Checked connections and wiring, no issues found. Ordering control board.; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near York, South Carolina 29745
Mitch H.
Job Details:
06/05/2023
Replaced igniter and related parts. Tested oven half a dozen times. Never failed to light. Operating properly.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS01
Near York, South Carolina 29745
Mitch H.
Job Details:
06/05/2023
"Replaced interlock, control and inverter. Tested, microwave heats and operates normally during cooking but give same relay error at end of cycle. Called tech line spoke to Adrian SR#7736494058, told him everything that has been replaced on this unit, some more than once. He said they have no more recommendations for this. Deemed it unrepairable. Advised customer that they would need to call customer service."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, South Carolina 29745
Mitch H.
Job Details:
06/05/2023
"Tested and ran diagnostics. Found multiple error codes, F7E1, F7E4 and F7E1. All related to basket movement. Replaced shifter and capacitor, still will not start. Ordering control and harness.; ordrng 1 W11643701 (Lower harness) and 1 W11513246 (Control), dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL , used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Litchfield, Connecticut 06778
Jimmy R.
Job Details:
06/05/2023
Removed old compressor and evaporator pumped unit down and replaced all coupling filled unit with refrigerant R600 and check unit cooling found evap and unit is frosting up and all operations working to specs ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506623 COUPLING 5/5 NR MS00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/05/2023
"Replace auger motor, ice bin, repair freezer door wire to auger motor and check unit dispensing ice and water. Run diagnostic checks and check for proper temperature in fridge and instruct customer on damper settings and shelf packing."
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
06/05/2023
Installed new inverter board and replaced unit back in position ran and unit errored out again F6e8 communication error from inverter board removed unit and checked all connections and ohmed wire harness to checked for bad wires found ok checked power from cntrl to number 8 on board and found no power sending causing unit to not register and read cntrls will order new touch panel and return advised we would call when parts are in ; ordrng 1 W10570025 (Touch panel)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
06/05/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
06/05/2023
"Check unit for operations unable to get unit to started up, ran diagnostics and determine unit needs UI control. Parts tentative p/a ; ordrng 1 W11460962 (Cntrl board) and 1 W11460908 (Console) and 1 W11506011 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
06/05/2023
"Customer complains for leaking and unit not stable, pulled unit out and found drain hose crimped and unit not bolted properly installed. Correct drain hose installation, adjust legs and install unit correctly. Calibrate control and check unit working as per specification."
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/05/2023
"Replaced water fill valve assembly with Apex in-line water, pressure, regulator filter valve and replaced water level sensor. Tested operations allowed unit to make one batch of ice. Ice is sick as of right now with no issues no longer paper thin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
06/05/2023
"Complaint unit not cooling, making a loud humming noise that lasts for 3 to 5 seconds, and then clicks off water started leaking out of the icemaker dispenser during the day. I found compressor is locked up. Unit will need a new compresser Per Technical Service Pointer #: W11634348 Rev B Action Required: MandatoryRelease Date: September 2022 Refrigeration Multiple Configurations Noisy or No/Low CoolEMD55, EMDS55, and EMD60 Compressors Special Project #: S71162 Coverage: Parts and Labor. ; ordrng 1 W11574734 (Compresser) and 1 2xtime (2xtime) and 1 W11506635 (Valve) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
06/05/2023
Complaint turntable is not working. I walked in the house open closed the microwave door Firm. I tested microwave. Everything is working properly 4 times As soon as I went to leave customer tested unit and it stopped working again. I found control relay is getting extremely hot. I replaced both the turntable motor and the relay control board together and tested operations. Customer tested operations. Everything is now working fine as intended.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
06/05/2023
Complaint making a loud vibrational noise almost grinding noise. Whenever the blower fan or microwave is used. I found punch from when microwave blower fan was installed to vent out. Was stuck in the fan blower. Causing fan blower to hit the metal causing noise. Removed sheet-metal tested operations. No additional issues. Found with microwave. No abnormal noises microwave is heating fine.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Troutman, North Carolina 28166
Mark C.
Job Details:
06/05/2023
Customer states unit makes a sound like it has change in it. Ran unit on high heat timed dry unit isnt making the noise. Pls ed unit into service diagnostics. Unit has no saved error messages. Instructed customer on the proper use and care of the unit. Instructed customer customer that if the issue happens again to get a recording of the sound to best find the source of the issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
06/05/2023
Customer states unit is not washing the dishes. Ran a 1 hour wash cycle unit fills and drains but is not circulating water. Installed new circulation pump unit is fully operational.; used 1 W11085683 (Sump) from stock
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
06/05/2023
Unit is not draining due to a loose connection to the drain pump. Secured connection unit is fully operational.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
06/05/2023
Installed new upper rack stops. Dishwasher working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Coventry, Connecticut 06238
Chris B.
Job Details:
06/05/2023
Replaced all parts and washer running normal. No leaks detected. Ran a calibration cycle and two diagnostic test with customer present and unit working normal. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Windham, Connecticut 06226
Chris B.
Job Details:
06/05/2023
Complaint that the unit is not cooling properly. Found bad evap fan. Quoted parts and labor. Customer decided no to fix the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Auburn, Massachusetts 01501
Amanda R.
Job Details:
06/05/2023
"Fridge was off when I arrived Replaced compressor replaced start relay vacuumed system for ten minutes started recharging system got 25g of r600a plugged in unit to have compressor pull in rest of charge and it kept clicking off on overload bad compressor out of the box need to reorder ; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Stub), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Auburn, Massachusetts 01501
Amanda R.
Job Details:
06/05/2023
Ice maker not making ice jumped t to h not cycling jumped l to v it did fill replaced ice maker jumped out and it did cycle and filled put freezer temp at recommended
We serviced a
WHIRLPOOL DRYER
Model whd560chw2
Near Worcester, Massachusetts 01605
Amanda R.
Job Details:
06/05/2023
Customer had different company come out and fix it
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Worcester, Massachusetts 01605
Amanda R.
Job Details:
06/05/2023
One small burner works the other three are getting 240v the elements have no continuity ; ordrng 1 W11396792 (Element) and 2 W11396790 (Element)s
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Worcester, Massachusetts 01604
Amanda R.
Job Details:
06/05/2023
Left ignitor flame sensor and harness outside door called customer and told him ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT and 1 WP338906 FLAME SENSOR
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Worcester, Massachusetts 01604
Amanda R.
Job Details:
06/05/2023
Drain pump not pumping water out replaced tested draining normally ; used 1 WPW10605427 (DRAIN PUMP) from stock