We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
05/04/2026
"Checked and tested. Confirmed issue and noise coming from gear case. Attempted to disassemble. Could not get agitator bolt loose even with impact driver. Will need agitator, bolt and belt. Checked part availability and scheduled return for 5/6 PM.; ordrng 1 W10772621 (Bolt) and 1 285565 (Agitator) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
05/04/2026
"Checked entitlement and confirmed proper registration and date. Range still in first year warranty. Tested all cooktop elements. All heating and operating properly. Explained to customer that when boiling pots should have lids. Nothing can be changed, range operating as designed."
We serviced a
KITCHENAID WALL OVEN DBL
Model KODE500ESS20
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
05/04/2026
"Complaint not cooking properly food still cold at end of a 1 hr bake and raw when set to 350 400 degree setting both ovens have same issue . last oven and neighbors oven same brand will bake every time properly no raw food. I found no error codes in history. I tested all fans and elements in diagnostics both ovens elements are heating fine all 3 each oven. I found both ovens were off of calibration settings. I found previous company out here. Just replaced the control boards week b4 last. Customer stated that didnt fix her issue. I found the misters are slightly out of range, causing customers issue to occur if we come back order and replace temperature sensors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Clover, South Carolina 29710
Mitch H.
Job Details:
05/04/2026
"Checked entitlement, confirmed purchase date and registration. Unit still in first year warranty. Tested and found ice maker would not cycle and flipper mullion not working properly. Removed and replaced ice maker and mullion. Tested, ice maker cycled and filled properly. Ran diagnostics, all fans and compressor operating correctly. Unit cooling properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lincoln, Rhode Island 02865
Lee
Job Details:
05/04/2026
"Customer states unit continues to drain, confirmed issue found error for pressure sensors replaced control calibrated tested okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Smithfield, Rhode Island 02828
Lee
Job Details:
05/04/2026
"Customer states water, ice builds up bottom of freezer the leaks out door causing them to slip and fall, confirmed issue found unit is apart of a service pointer for leaking water from fill chute, 2341328123378010 safetyTechnical Service Pointer #: W11750800 Rev AW11750811W11688708"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Glocester, Rhode Island 02814
Lee
Job Details:
05/04/2026
"Returning tomorrow pm, customer flight cancelled.; schdld next appmnt for 5/5 TUE PM"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW1
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
05/04/2026
"Complaint that the washer wouldnt stop running. Found error code F2E3, F9E1, F3E2. Found unit pressure system failure. Cleared all codes drain pump started up again. Replace control boards and ran diagnostic and unit running normal."
We serviced a
KENMORE WASHER
Model ="796.40272900"
Near Northampton, Massachusetts 01062
Chris B.
Job Details:
05/04/2026
Complaint that the washer is not powering up. Found proper voltage to the noise filter supply board. Dia a hard reset on the wall but no success in operation. Disconnected and adjusted at the filter supply side and unit and main control board powered back on. Ran a quick cycle and unit washing properly. Collected for minor repair on CC.
We serviced a
KENMORE DRYER
Model ="110.69832800"
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
05/04/2026
Complaint that the dryer is making a loud screeching noise. Found failed rollers and belt. Replace all parts and unit running normal with no noises present. 1yr warranty on parts and labor. Collected in full. CC.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENNAIR REFRIGERATOR FDB
Model JSC24C8EAM00
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
05/04/2026
Customer mentioned that they called AIG warranty and they are the ones that called us out. Customer called AIG warranty and they sent the office updated ticket with AIG as paying party to return the following day. Possible IM issues. Will diagnose when returning.
We serviced a
GE WASHER TL
Model VTW525ASR1WB
Near Agawam, Massachusetts 01001
Chris B.
Job Details:
05/04/2026
Complaint that the washer wouldnt start any cycle. Found failed lid lock. Quoted for parts and labor. Will order part for a return visit. Collected in full. CC.; ordrng 1 WH08X37937 (Lid Lock)
We serviced a
KITCHENAID OVEN
Model KSDG950ESS2
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
05/04/2026
Complaint that the range has an error code F2E1. Found heavy rodent and roach infestation. Unit cannot be serviced. Collected trip fee. CC.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
05/04/2026
"On arriving found compressor running but not cooling. Before removing compressor , tapped system with piercing pliers. Checked pressure , running at 0. Could not get a good seal with piercing pliers. Attempted to charge system with nitrogen , found leak in heat loop in drain pan. Called tech line spoke to Chris case #23418402. He said to replace heat loop. Went back in and removed and cut dryer open, found beads contaminated showing system contamination. Called back to tech line spoke to George case#23419593. He is submitting this for replacement. Advised customer that they should be hearing from Whirlpool in 3 to 5 days."
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC736RPS00
Near Brockton, Massachusetts 02302
Aimee
Job Details:
05/04/2026
Installed housing no water Called Auston tech support. We tested the isolation valve is working no water out Wants a reducer and valve replaced W10786952 reducer psi 60 to 80 Case number # 23419412Preasure reducer; ordrng 1 W10786952 (Reducer) and 1 W11732307 (Insulation valve)
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBB06
Near Glocester, Rhode Island 02814
Lee
Job Details:
05/04/2026
"Customer states not cooling fresh food section, confirmed issue found evap covered in ice, removed ice, found bi metal hanging and one wire to element not secured, corrected both tested okay"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
05/04/2026
Component dryer is not heating. I found cycling thermostat has failed. Looks like dryer may not have ever heated properly. No evidence of heating element ever being used. Element is still shiny and oil had baked off of element as if it had never been used. replaced timer as well as customer stated the time would never go down.; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
05/04/2026
Complaint icemaker with intermittently not make any ice for days. have to power it off and off and on then it will start making ice again. I found temperature in freezer is -1.1? fresh food section is 35.7? replaced icemaker was filling perfectly fine with water. Also dispensing water out of the door perfectly fine. Suspect toggle switch was the cause of intermittent issue that is why I replaced the icemaker.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Granby, Massachusetts 01033
Chris B.
Job Details:
05/04/2026
Replaced all parts and ran a diagnostic cycle and all working normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ01
Near Sturbridge, Massachusetts 01566
Glenn
Job Details:
05/04/2026
Install compressor converter board control board filter dryer pressure tested for leaks at all connections. No leaks found I was unable to pull a vacuum. There is a leak somewhere in an area not accessible. Tried calling Tech Support. They were in training at this time. Well have to call them later. ; schdld next appmnt for 5/4 MON PM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Westhampton, Massachusetts 01027
Tito
Job Details:
05/01/2026
Arrived I installed new valve and tank tested ok not leaks
We serviced a
FRIGIDAIRE MW/WALL OVEN DBL
Model GCWM3067AFB
Near Southampton, Massachusetts 01073
Tito
Job Details:
05/01/2026
Arrived I installed new interlocks tested ok
We serviced a
LG REFRIGERATOR SXS
Model LSXS26366S
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
05/01/2026
Complaint that the refrigerator is not cooling properly. Found compressor running. Found compressor warm but the high side is cold. Mentioned to the customer that they need a compressor and sealed system repair. Unit will need a whole leak verification. Last time compressor was replaced was about 5 years ago. Customer is battling with Best Buy with the extended warranty and they needed a second opinion to verify the unit. Unit had compressor replaced before from their Best Buy own Warranty Technicians. Collected for trip fee.
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JSD2697KEY
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
05/01/2026
Replaced all parts and unit running properly. Heater working normal. Customer is aware the all control boards and panels are not available for future issues. 1yr warranty on the heater and labor on the heater side.
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Ware, Massachusetts 01082
Chris B.
Job Details:
05/01/2026
Complaint that the washer is not spinning out the clothes. Found error code F0E5. Found unit unbalanced. Adjusted to level and ran a diagnostic and drain and spin with wet jeans. Unit working properly. No issues found with the unit. Unit under warranty
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
05/01/2026
"Complaint still making noise found somethings causing noise. Its either the rollers, the inner drum or the bulkhead call Tech Support order parts drum bulkhead shafts for rollers Case #23390874 the drum is shipping to the customer. He will call us when the car arrives.; ordrng 1 W10899578 (Dryer drum) and 1 W10828431 (Bulked) and 2 WPW10359269 (Shafts)s"
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Auburn, Massachusetts 01501
Glenn
Job Details:
05/01/2026
Found worn out idler pulley and broken belt. Replaced parts tested all ok. Office will collect payment and email venture community
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Charlton, Massachusetts 01507
Glenn
Job Details:
05/01/2026
Has new venting Outlet 247V Dryer cycling inside 129 to 196. Exhaust temp on rear of dryer tested ok at 156 degrees and vent test kit proved vent is clear unable to verify complaint called tech line case #23394417 customer instruction on loading
We serviced a
GE WASHER TL
Model WDSR2120J9WW
Near Charlton, Massachusetts 01507
Glenn
Job Details:
05/01/2026
Complaint leaking. Removed front panel inspected for leaks. No leaks found but pressure switch hose was clogged causing faulty pressure reading at the pressure switch cleared hose and tested fill all tested ok also instructed customer not to over load washer as its been splashing out of tub causing rust
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
05/01/2026
I replaced all previously ordered parts. Had the brake blower wheel to remove tested operations. No further issues found unit is no longer turning off in the middle of a cycle with timer still displaying.
We serviced a
KENMORE DRYER
Model ="11086742701"
Near South Hadley, Massachusetts 01075
Tito
Job Details:
05/01/2026
"Arrived I found belt pulley and rollers failed,I installed new repair kit tested ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
05/01/2026
Complaint dryer is not heating I found lint on top of the heating element and around the heating element had turned to charcoal dust. I found heating element was open as well as thermal cut out fuse. Replaced fuse and heating element tested operations found venting restriction in customers duct going outside. No additional issues found with dryer at this time.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ14
Near York, South Carolina 29745
Mitch H.
Job Details:
05/01/2026
"Disassembled dispenser. Removed and replaced separator assembly. Reassembled, tested and checked for proper seal of ice door. Operating and sealing correctly."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near York, South Carolina 29745
Mitch H.
Job Details:
05/01/2026
"New construction , empty house. Removed and replaced power cord. Turned breaker on, plugged range in. Tested, all burners and oven operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near York, South Carolina 29745
Mitch H.
Job Details:
05/01/2026
"Unplugged dishwasher. Removed and replaced control. Reassembled, plugged back in. Tested, controls and dishwasher now operating properly."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Charlotte, North Carolina 28226
Jacob
Job Details:
05/01/2026
Complaint:loud noise from fan.Verified convection fan motor bearing failing.New motor on order.; ordrng 1 W10794440 (Convection motor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC3
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
05/01/2026
No error codes Cust was running in sensor dry Tested the heat is working Advised with heavy material use times dry with towels etc. Found time changing irratically. Replaced control. Job Cmpltd
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
05/01/2026
Drain pump continuously running. No issue with pressure hose. Replaced pre id control pre service pointer : W11766193 / S153EB. Ran unit in quick wash. Unit filled and started wash cycle. Verified proper operation.
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOEC5030LZ01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
05/01/2026
Installed new outer door on microwave. Verified proper operation.
We serviced a
GE REFRIGERATOR FDB
Model CYE22USHLSS
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
05/01/2026
"Customer complained red getting hot during defrost, had condensation. Found ref fan staying in constantly even in service mode . Ran ff test and showed no ramp even when I can see it running. Found constant dc 13v to fan even when in service mode when it shouldnt untill test. Quoted to replaced main control. Collected via check. Scheduled return call. ; ordrng 1 Wr55x46805 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
05/01/2026
"customer complained of knocking noise, found legs werent touching floor/ pulled unit out to make sure compressor was secured properly to the frame. Found the compressor was . informed customer unit isnt level causing compressor to rock and make noise. That is an installation Issue and isnt covered under warranty. Inforned them they would need to pay a trip fee. They declined and said to bill her, she wanted to address the scheduling issue she had with the office. Also when pulling unit out found water supply line started leaking because it was loose, tightened it for them, it was so loose I could hand tighten it before fully securing with wrench. Inforned them that was an installation issue also. Left call ."
We serviced a
JENN-AIR WALL OVEN
Model JOECC530RL00
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
05/01/2026
Installed new inner door. Unit now working as designed. ; dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Charlotte, North Carolina 28226
Jacob
Job Details:
05/01/2026
Replaced recirculating pump.Tested unit.Is now functional and making ice as designed
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Spencer, Massachusetts 01562
Glenn
Job Details:
05/01/2026
Replace blower wheel and motor tested all OK
We serviced a
WHIRLPOOL WAHSER TL
Model WTW4300SW0
Near Spencer, Massachusetts 01562
Glenn
Job Details:
05/01/2026
Replaced dampers tested all OK tub no longer springs up and down
We serviced a
KITCHENAID WALL OVEN
Model KOCE500EBS05
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
05/01/2026
Replaced filter board and wave guide cover tested all OK no more arcing
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
05/01/2026
Confirmed that serial number falls in range of S253EB. Confirmed issue of drain pump constantly running when washer is plugged in. Removed and replaced control. Ran control calibration and tested washer. Completed calibration and operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ14
Near Grafton, Massachusetts 01536
Glenn
Job Details:
05/01/2026
Installed ice maker tested all ok
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Cornelius, North Carolina 28031
Ryan S.
Job Details:
05/01/2026
Returned and replaced ui panel. Entered service diagnostic and ran all service test. All treats passed or showed proper results. Icemaker went through service test and filled with water. Inforned customer to give 24hr for ice production. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Matthews, North Carolina 28104
Jacob
Job Details:
05/01/2026
Replaced parts previously ordered/diagnosed.Tested unit.Is now functioning as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Smithfield, Rhode Island 02896
Lee
Job Details:
05/01/2026
"Customer states unit continues to drain confirmed issue found error message for pressure sensor, replaced control calibrated tested okay."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Wareham, Massachusetts 02571
Dan
Job Details:
05/01/2026
"Replaced the latch, the lid locks and unlocks. Tested the washing machine for proper operation. The washing machine is operating properly."
We serviced a
MAYTAG WASHER TL
Model WTW4816FW3
Near North Smithfield, Rhode Island 02896
Lee
Job Details:
05/01/2026
"Customer states unit continues to drain confirmed issue found error message for pressure sensor, need to order and replace controlWeds am; ordrng 1 W11603810 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
05/01/2026
Replaced part and unit working normal. Test both ice and water dispensing and running properly. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
05/01/2026
Complaint that the refrigerator is not cooling ont the fresh food section. Customer mentioned that the refrigerator is still under warranty through Whirlpool side but whirlpool sent us out with the information not updated with the correct warranty date. Customer will have to call Whirlpool again and have the proof of purchase in hand for us or for Whirlpool so all documentation fix to date. Customer tried looking for the proof of purchase but couldnt find it in time today. No diagnostic done they will have us come back again.
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near Brockton, Massachusetts 02302
Aimee
Job Details:
05/01/2026
"Wont loc up has power no error codes There was a bulletin from service mattersOn not starting Power is good installed control Still wouldnt start and no dianostics , replaced the lid loc had oL on the latchCalled tech line spoke to DerekFound the control wiped my new latch Case 23398382Need to replace latch and control same time ; ordrng 1 W11627517 (Acu) and 1 W11700916 (Latch), used 1 W11700916 (Latch from spare truck) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Smithfield, Rhode Island 02917
Lee
Job Details:
05/01/2026
"Customer states unit does not clean dishes confirmed issue found faulty wash motor, replaced ran diagnostics cycle tested okay; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS28T5F01SR/AA
Near Bellingham, Massachusetts 02019
Lee
Job Details:
05/01/2026
"Customer states unit does not cool properly, confirmed issue found evap fan motor getting 12vdc but not coming on, need to order and replace.Customer plans to call back later today if wanting to continue he would like to speak to Samsung first., collected 139DA97-21002A 174.32"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5020SW0
Near Abington, Massachusetts 02351
Aimee
Job Details:
05/01/2026
In warranty Installed new valve and tested small drip on hot hose Advised Cust to buy new hose
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
05/01/2026
I replaced all previously ordered parts formed a diagnostic cycle verified no leakage in it now producing great water. Pressure display is now working and functioning properly. No leakage occurring heater is now working all the way around as well.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL01
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
05/01/2026
"Complaint had a company come out and replaced the UI for F2 E1 error code after they left microwave started displaying F6 E6 error code and would not function at all. I found microwave UI was not programmed with the correct model number not sure who installed UI, but I reprogrammed it to the correct model number. It was supposed to be and now everything is working properly."
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near Lakeville, Massachusetts 02347
Dan
Job Details:
05/01/2026
"Found tub full of water. F8 E3 fault stored in diagnostics as well as F0 E4 spin speed reduced due to water temperature too hot. Removed water from tub, cleared error codes, tested washing machine. The water inlet valves are leaking into the wash tub when the washing machine is powered off as well as when on, the water inlet valves are assy will need to be replaced. The washer lid is broken at the left hinge and glass popping out, lid will need to be replaced. Customer does not want to repair the washer at this time, due to cost of repair. Notified customer there is also water leaking from the cold water house supply valve, reason for water on the basement floor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near New Bedford, Massachusetts 02740
Dan
Job Details:
05/01/2026
"Confirmed the deli drawer hanger is cracked and needs to be replaced. Also the door flip up shelf is cracked and needs to be replaced. Customer Request to call and schedule follow up appointment with parts, once ETA of parts ordered is known, ; ordrng 1 WP2188234 (Door flip up shelf) and 1 W10861519 (Deli door hanger)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Fairhaven, Massachusetts 02719
Dan
Job Details:
05/01/2026
Confirmed customer complaint dryer not starting. Replaced the Relay- PTS. Tested the dryer for proper operation action. The dryer is starting and heating properly. Job is complete.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Marion, Massachusetts 02738
Dan
Job Details:
05/01/2026
"Found the heating element needed to be replaced. Replaced the thermal cut off part# 280148. Tested the dryer, the dryer is heating and operating. Advised customer to have dryer venting cleaned periodically.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ4
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
05/01/2026
Replaced parts previously diagnosed/ordered.Tested.Unit is now functioning as designed ; used 1 W11412300 (Dispenser) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3336SZ00
Near West Springfield, Massachusetts 01089
Tito
Job Details:
05/01/2026
"Arrived I found door need adjustment, I adjusted door and door gasket tested ok"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS07
Near Springfield, Massachusetts 01109
Tito
Job Details:
05/01/2026
"Arrived I found compressor failed not stating, I ordered compressor and control,; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 Wpw10317076 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Springfield, Massachusetts 01104
Tito
Job Details:
05/01/2026
"Arrived i found rollers failed, I installed new repair kit tested ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVW6200KW5
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
05/01/2026
"Checked entitlement, confirmed unit still in first year warranty with additional one year COSTCO warranty. Ran diagnostics, found F5E3 lid lock error. Removed and replaced lid lock. Reassembled, tested, lid locking and washer operating properly.; used 1 W11670519 (Lid lock) from stock"
We serviced a
GE MICROWAVE
Model JVM1653SF001
Near Agawam, Massachusetts 01001
Tito
Job Details:
05/01/2026
Arrived I found transformer and capacitor failed part NLA
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Abington, Massachusetts 02351
Aimee
Job Details:
05/01/2026
Installed new valve and ran a bulkie with clothingRan until wash cycle and drain.Washer working the way intended.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3136SZ00
Near Cumberland, Rhode Island 02864
Lee
Job Details:
05/01/2026
Installed water line tested okay
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/01/2026
Customer complained of loud noise. Found noise coming from blower area. Found blower broken. It came off motor shaft with no issue. Replaced blower from ts. Ran unit to test and ver proper operation. ; used 1 WP694089 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/01/2026
Parts ordered are incorrect part is not listed in diagram or no image W11779172 per whirlpool tech line is correct part number still cannot get image to verify. Part is on back order office to call after verification. ; ordrng 2 W11779172 (Water pipe clamp)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/01/2026
"I replaced all previously ordered parts tested operations. Unit is cooling perfectly fine with no further issues found. Producing a full frost pattern going all the way up the evaporator.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Matthews, North Carolina 28105
Jacob
Job Details:
05/01/2026
"Replaved failed lid latch.Tested unit.Found additional failure at wire harness.Replaced main harness.Unit functioning as designed ; used 1 W11670519 (Latch), and 1 W11643701 (Harness) from stock"
We serviced a
GE WASHER TL
Model PTW605BSR1WS
Near Westfield, Massachusetts 01085
Tito
Job Details:
05/01/2026
"Arrived I found drain hose broken,quoted cx is going to fix it himself"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
05/01/2026
"Complaint that the power button is not responding . Found error codes F3E2, F5E2, F8E3, F8E1. Did a hard reset and control working properly. Cleared out codes and ran diagnostic cycle and all working normal. Ran it twice with no issues."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Charlotte, North Carolina 28270
Jacob
Job Details:
05/01/2026
Replaced upper rack slides/rails under recall/special project.wrrnty.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Medway, Massachusetts 02053
Lee
Job Details:
04/30/2026
"Installed ice chute, tested properly."
We serviced a
WHIRLPOOL RANGE
Model wfg525s0js1
Near Medway, Massachusetts 02053
Lee
Job Details:
04/30/2026
"Customer states oven does not light, hears clicks and smells gas, confirmed issue found pizza pan hanging out of bottom drawer was touching igniter electrodes spade connector causing it to arch there instead of where it should, removed pizza pan, tested properly. Collected 139."
We serviced a
WHIRLPOOL RANGE
Model RBS245PRS06
Near Walpole, Massachusetts 02081
Lee
Job Details:
04/30/2026
"Installed temp sensor, preheated oven to 350 found error 3-2 over temp continues to happen, blower fan is working properly did find bake element never cycles off during use which caused the oven to reach over temp, in order to repair would need to replace control board W10340935 which is no longer available, removed temp sensor and reinstalled old one, explained to customer we would refund for everything but the 139 trip charge. Spoke to Randy."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/30/2026
"Tested washer and found machine erroring out F5e3 lid not locking or unlocking checked lid and found it not closing properly found it binding on the top of washer then going into lock, found lid had bent inward causing lock to hit and not engage when trying to lock, adjusted lid and ran several locking and unlocking cycles. Ran a calibration and unit is now operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRQC7836RZ
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/30/2026
"Checked over unit and found no ice made and lower left freezer not freezing items. Removed evap cover on left side evap and found no frost pattern, placed unit into a diagnostic cycle and ran step 40 checking compressor found unit going into each step but when getting to left freezer it would come on and start frosting then stop, tested coil valve and found valve not releasing to that position banged on valve and it started to frost up evaporator and started blowing cold air into ice maker compartment. Unit is going to need new coil valve will order compressor, drier,coupler and process stubs, will need extra time to replace that coil. compressor was out of stock advised when in we would call for return visit ; ordrng 1 W11728017 (Valve) and 1 W11728001 (Compressor) and 1 W11109499 (Drier) and 2 W11506635 (Coupler)s"
We serviced a
AMANA RANGE
Model AER6603SFS0
Near Brockton, Massachusetts 02301
Aimee
Job Details:
04/30/2026
"Fund the burner isnt circulating between high and low , replaced the Infi switch and tested complete ; used 1 WPW10434452 (Infi switch) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8040DW4
Near Freetown, Massachusetts 02702
Dan
Job Details:
04/30/2026
Found cold water valve solenoid is weak. Low Flow fault of F8 E1. Replaced the water inlet valve and tested the washing machine for proper operation. The washing machine is operating properly.; used 1 W11165546 (Water inlet valve) from stock
We serviced a
WHIRLPOOL WASHER FL
Model MFW7020RF0
Near Somerset, Massachusetts 02726
Dan
Job Details:
04/30/2026
"Found the drain pump was clogged with debris restricting the drain discharge was the result for not spin drying the clothes, clothes were left wet. Also over suds error, instructed customer to use a few table spoons of HE soap per wash and run a clean washer cycle once a month. Removed debris from drain pump, cleared error codes and tested the washing machine for proper operation. The washing machine is operating properly. Job is complete."
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Somerset, Massachusetts 02726
Dan
Job Details:
04/30/2026
"Found oven door gasket needs to be replaced. Found the oven bottom panel was not seated and locked in place on the left side of oven. Corrected the oven panel and tested the operation of the oven. No issues found with oven door or door hinges. Documented with whirlpool tech line case# 23379639. Documented with Safety case# 23364728. Customer does not want to order the door gasket through us and have installed. Customer will order the oven door gasket and install herself. Estimate sent was $60.50 for part plus tax $3.78, $159.00 labor. Safety only covering trip and diagnosis. ; ordrng 1 WPW10535778 (Door gasket)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near Westport, Massachusetts 02790
Dan
Job Details:
04/30/2026
"Confirmed drain pump running continuously, washing machine had to be unplugged in order to stop pump from running. F9 E1 fault stored in diagnostics memory. Replaced electronic control, calibrated washing machine, and ran completed self diagnostics test. The washing machine is operating properly. Job is complete."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Charlotte, North Carolina 28209
Ryan S.
Job Details:
04/30/2026
"Washer pump continues to run, SP W11766193 Special Project S153EB Main . Replaced pre id control board. Unit now working as designed."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF707ESS01
Near Charlotte, North Carolina 28203
Ryan S.
Job Details:
04/30/2026
Customer complained of no color ran service tests and 3way valve is moving. No frost pattern on either evap. Found compressor running but no cool. Unit has bad compressor. Quoted labor only to replace compressor. Customer paid trip fee on previous call.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
04/30/2026
WASHER DRAIN PUMP RUNNING / Stops Mid cycle. Found pressure hose ok. Replaced control board per Special Project S153EB. Ran quickwash. Unit filled and started wash cycle. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3136SB00
Near Brockton, Massachusetts 02301
Aimee
Job Details:
04/30/2026
Installed new ice maker and could hear advance they have a pierce valve on pet and cant open wide or drips Showed Cust very low pressure water Advised pierce valves go on copper no plastic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/30/2026
Complaint inefficient cooling found compressor hum click started running smoothly barely a frost pattern. 55g r600 1.9 amp draw on compressor. As of now. ; ordrng 1 W11557425 (Compressor)
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL1
Near Weddington, North Carolina 28104
Jacob
Job Details:
04/30/2026
Complaint:dead.Not turning on.Controls failure.Console and main board in order.Visible signs of deterioration within board due to moisture event having infiltrated interior controls area.Customer stated unit is rarely usd and only recently.(?); ordrng 1 W11632707 (Control)
We serviced a
MAYTAG WASHER TL
Model MVWB766FW1
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
04/30/2026
Replaced u/i control console.Tested unit.Is now functioning as designed
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ01
Near Marshville, North Carolina 28103
Jacob
Job Details:
04/30/2026
Complaint:No ice being made.Diagnostics revealed ice maker failure.Replaced i/m.Tested harvest/fill cycle.Unit functioning as designed.; used 1 W10873791 (Ice maker) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
04/30/2026
Complaint:no heat.Voltage at terminal block reading 247.4v.Continuity read at all thermals and heating element.Problem reported or recorded backwardsWould heat but not tumble.Found broken belt and idler.Replaced idler and belt kit ; used 1 4392065 (Repr kit) from stock
We serviced a
KITCHENAID RANGE
Model KFGS936SSS00
Near Matthews, North Carolina 28105
Jacob
Job Details:
04/30/2026
"Complaint:broil not set correctly.Will not ignite regularly.Previously adjusted igntr.Did not resolve long term.New burner in order as bracket electrode not set/mounted in manufacturing far enough forward.Electrode hitting well before gas outlet causing gas not to ignite,Burner not set in place correctly. Irregular flame roasted trim.Customer did have gas company out per recommendation last visit and did,indeed,verify gas was not on as should be.Low pressure conditions causing irregularities.Was/is corrected.; ordrng 1 W11476245 (Island trim) and 1 W11355920 (Broil electrode)"