We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near New Britain, CT 06052
Ruben C.
Job Details: 10/31/2023
Checked unit found clip in microwave that holds elelement broken installed new clip tested normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Plainville, CT 06062
Ruben C.
Job Details: 10/31/2023
Checked found lights off in ref section and freezer replaced all lights tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Windham, CT 06226
Amanda R.
Job Details: 10/31/2023
Replaced both door gaskets unit has cockroaches
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Windham, CT 06226
Amanda R.
Job Details: 10/31/2023
"Replaced compressor vacuumed system recharged with 48g of r600a set temps at recommended ; used 1 R600A (R600A 14.8 OZ), and 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plainfield, CT 06374
Amanda R.
Job Details: 10/31/2023
Complaint leaking water ran for 40mins couldnt duplicate issue recommended takings picture of leak and if we return to run unit before we come ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Plainfield, CT 06374
Amanda R.
Job Details: 10/31/2023
Complaint the lines on cooktop disappearing the front right burner isnt cycling correctly the gasket on the front of cooktop rear of front panel is coming off complaint racks are rusting took pictures of everything ; rqstng P&A on 1 Dg94-0362wb (Cooktop) and 1 Dg44-01009b (Switch) and 1 Dg44-01007c (Switch) and 1 Dg94-03577a (Panel)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Roger R.
Job Details: 10/31/2023
Installed new main board in washer and unit tested properly. All functions ok.
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Farmington, CT 06085
Ruben C.
Job Details: 10/31/2023
Checked unit found inner glass broken replaced glass tested operation normal heating normal
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Canton, CT 06019
Ruben C.
Job Details: 10/31/2023
Replaced harness and control found actuator also shorted replaced actuator aswelll tested operation normal ran diagnostics normal unit spinning normally; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX600BW0
Near Canton, CT 06019
Ruben C.
Job Details: 10/31/2023
Checked unit found basket has wobble cuasing off balance also found drain pump sezies intermitently and could not get into diagnostics ordering gearcase basket and control could not get screw on washplate off ordering washplate; rqstng P&A on 1 WPW1066104 (Drain pump) and 1 W11454372 (Gearcase) and 1 W10772621 (Screw) and 1 WPW10553968 (Washplate) and 1 W10521298 (Basket)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near West Hartford, CT 06119
Mike K.
Job Details: 10/31/2023
Leaking from the water valve. Quoted for valve/labor approved. Replaced water valve and tested unit for 10 minutes with no further sign of leaking.; used 1 W10648041 (VALVE) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Fort Mill, SC 29715
Jeff L.
Job Details: 10/31/2023
Replaced UI BOARD that solved the problem and the control was not needed. Office is credited customers card back $260.32 for control not needed.Complete call
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Canterbury, CT 06331
Amanda R.
Job Details: 10/31/2023
Replaced bottom inner door seal took picture of other seal that attaches to door hinges they dont make anymore its now called the door hinge brace
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Mansfield, CT 06268
Amanda R.
Job Details: 10/31/2023
Customer states evaporator fan is louder then when first purchased set temps at recommended ; ordrng 1 W11559968 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Westfield, MA 01085
Mike K.
Job Details: 10/31/2023
"Constant unbalanced errors. Found suspension quite bouncy, replaced suspension and single bounce as it is supposed to be. Ran diagnostic cycle fine and recalibrated load size.Cs to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Westfield, MA 01085
Mike K.
Job Details: 10/31/2023
"Unit had been looked at previously and having same issue, drains until f9e1 error, in diagnostic cycle wash motor doesnt run. Ordering sump assy, drain pump.; ordrng 1 W11416362 (Sump assy) and 1 W11412291 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. I found no error codes. I ran tests 7 for manual spin. The unit spun fine, the cx has a video of it shaking excessively. The basket has more motion and bounce than normal when I push it down. Im ordering new shock absorbers to resolve the issue.; ordrng 4 W11316766 (Shock absorbers)s"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279570 CATCH KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11033168 THERMISTOR/FAN HARNESS and 1 WPW10389152 SUPPORT
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/31/2023
"Cx complaint that the unit is giving error codes. I inspected the unit to confirm the complaint. I found error codes: f0e7 f2e2 f1e2 f0e3. I cleared the codes and ran a service cycle, all components passed with no issues. I checked the UI connectors according to the Service pointer, connections were solid. The unit seems well at the moment, I recommend replacing the UI panel. I quoted the cx for the repair and collected the service fee by CC."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Mooresville, NC 28115
Vincent O.
Job Details: 10/28/2023
Found f4e3 motor error. No motor operation. Order and replace sump assembly. ; ordrng 1 W11613570 (Sump assembly)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTFC
Near Mount Holly, NC 28120
Vincent O.
Job Details: 10/28/2023
Found screw port for vent broken off. Unit will require vent replacement. Provided estimate to customer for repair. Customer does not wish to repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Charlotte, NC 28214
Vincent O.
Job Details: 10/28/2023
Found major leak at flow meter and drain connections. Order and replace flow meter and hoses. Turned water off and advised not to use until repaired. ; ordrng 1 W11535094 (Flow meter) and 1 W11414944 (Hose) and 1 W11614117 (Hose)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Charlotte, NC 28269
Vincent O.
Job Details: 10/28/2023
Found LR burner not igniting due to bad ignitor. Order and replace ignitor. Also found broken knob stem. Order and replace knob. Customer left brother at home and does not receipt. Sbweb allows coverage. ; ordrng 1 W11159630 (Knob) and 1 W11453940 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sharon, SC 29742
Mitch H.
Job Details: 10/28/2023
"Removed and replaced valve, tested, valve operating properly. Water flow is better but not as it should be. Checked water at sink, found that house has very low water pressure. Advised customer that she should have pressure checked. Valve and ice maker operating as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Bristol, CT 06010
Ruben C.
Job Details: 10/28/2023
Installed new coin box tested operation normal
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Hartford, CT 06106
Ruben C.
Job Details: 10/28/2023
Could not work on unit infested with roaches took pics of top console
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Bloomfield, CT 06002
Ruben C.
Job Details: 10/28/2023
Checked unit found cam nut loosened cuasing scraping replaced cam kit tested operation normal ran component test normal no scraping sound spinning normal; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/28/2023
"Found lid strike broken. Replaced strike, tested, all functions operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
GE WASHER
Model GTW465ASNOWW
Near Fort Mill, SC 29715
Mitch H.
Job Details: 10/28/2023
"Inspected and checked washer, no evidence of any leaks. Started washer, allowed it to fill, no leaks. Switched to drain and spin and found standpipe in wall clogged and would overflow. Advised customer of findings and that she would need to have drain cleared. Using pause function, drainage washer in short increments so that pipe didnt overflow. Collected for service call on credit card."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
"Tested and attempted to run a cycle. Dishwasher filled correctly but motor failed to start. Drained and entered diagnostics, found F4E3 pump/motor error. Ordering pump/motor.; ordrng 1 W11613479 (Pump/motor) and 1 W11613479 (Pump/motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 10/28/2023
"Replaced broken left side adjuster. Reinstalled rack, tested, operating properly."
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
Checked and found no display and unit will not respond to any inputs or enter diagnostics. Confirmed that unit has correct incoming voltage. Ordering console and control.; ordrng 1 W11616680 (Console) and 1 W11261165 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
"Tested and ran diagnostics. No ice maker error codes. Ice maker cycled and returned to home position correctly. Ran valve test, valve humming but no water to ice maker. Ordering valve, heater and vent. Scheduled return visit for 11/3 12-5; ordrng 1 WPW10341329 (Valve) and 1 W11087201 (Heater) and 1 W11637688 (Vent panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bloomfield, CT 06002
Ruben C.
Job Details: 10/28/2023
Adjusted right hinge to straighten door found damage to both corners of unit cust did not know took pics door gasket are sealing ok no air getting in but informed cust of damage
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near New Britain, CT 06053
Ruben C.
Job Details: 10/28/2023
"Checked unit ran diagnostics getting intermitent error for tachometer replaced actuator and capacitor tested operation normal cleared codes ran spin normal; used 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Newington, CT 06111
Ruben C.
Job Details: 10/28/2023
Checked unit ran diagnostics no error codes in memory ran component test normal drain pump working normally all components working normally
We serviced a
SAMSUNG WASHER
Model WF405ATPAU/A2
Near New Britain, CT 06052
Ruben C.
Job Details: 10/28/2023
Checked unit found bearing bad basket wobbling tore front of drum drum is no longer available
We serviced a
AMANA WASHER
Model NFW5800HW4
Near New Britain, CT 06052
Ruben C.
Job Details: 10/28/2023
Checked unit found dispenser was not installed properly on its track reinstalled dispenser tested normal no leaks detected
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near York, SC 29745
Mitch H.
Job Details: 10/28/2023
"Tested washer and ran diagnostics. No stored error codes and all components test good. Unable to duplicate complaint. Customer showed me a video of issue. Washer making a creaking, squeaking sound at slow spin. Based on video, ordering suspension kit.; ordrng 1 W11396716 (Suspension kit)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, NC 28262
Vincent O.
Job Details: 10/28/2023
Found motor bracket broken causing excessive vibration. Order and replace motor and blower. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower) and 1 WPW10121316 (Clamp)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Charlotte, NC 28269
Vincent O.
Job Details: 10/28/2023
Found L1 burned out at terminal block. Replaced terminal and repaired wiring. Tested and verified proper operation. All functions check ok. ; used 1 WPW10245259 (TERMINAL BLOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/28/2023
Found no water supplied to ice maker due to frozen fill tube. Fill tube heater open. Order and replace valve and fill tube. ; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11658802 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/28/2023
Found f9e1 error. Control stuck and would not clear error. Reset unit and calibrated control. Tested and verified proper operation. All functions check ok. If issue returns unit will need control.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Belmont, NC 28012
Ryan S.
Job Details: 10/27/2023
"Customer complained of issue with door closing and inner light not working. Found inner light doesnt have to do with door switches , when door is pressed firmly with will work intermittently. Inner door assembly and hinges were replaced previously but cant bring up previous service calls. Found gas on left top corner near left door switch. Ran through all door checks and door switch . Found slight dip in frame on top left corner. With flashlight found slight dip on frame Called tech line. Showed pictures of dip in frame. No way to repair issue. Cant repair frame Sr#7737657553 Informed that the frame is not repairable. Unit is deemed unit not repairable."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WETLV27HW2
Near Medway, MA 02053
Aimee Z.
Job Details: 10/27/2023
"Theres no visual damage to the dryer , had no cord on Cust had they purchasedInstalled cord and tested dryer heats fine smells like smokeAdvised to get charcoaled bag to put inside to Absorb the odorCouldnt hook up water or drain on washer"
We serviced a
GE REFRIGERATOR
Model GSS25WGTICC
Near Chicopee, MA 01020
Roger R.
Job Details: 10/27/2023
Found ice maker was not plugged in. Unit working now.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Worcester, MA 01605
Aimee Z.
Job Details: 10/27/2023
Cust no here in school and no one at house .Called office they had no answerTagged and took photo
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Worcester, MA 01606
Aimee Z.
Job Details: 10/27/2023
Checked for error codes none and heater is working Cust not using jet dryExplained monitory to use jet dry to dry dishes
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Holden, MA 01520
Aimee Z.
Job Details: 10/27/2023
Installed feeder valve and ice and water valveComplete
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Springfield, MA 01109
Roger R.
Job Details: 10/27/2023
Serial number and model number captured
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Worcester, MA 01602
Aimee Z.
Job Details: 10/27/2023
Ran diagnostics testDamper 121 is opening and closing and cant feel the flow of air throughAnd the evap fan isnt in test 112.Freezer is cold and ice cream solidCondenser fan running test test 102Coils are clogged with grease lint needs brush to cleanCust will advise on repair
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Worcester, MA 01604
Aimee Z.
Job Details: 10/27/2023
Drain dirty water found needs new pump Error codesF8e1. Long fill; ordrng 1 WPW10276397 (Pump)
We serviced a
FRIGIDAIRE RANGE
Model FFCD2413UB4A
Near Brimfield, MA 01010
Chris B.
Job Details: 10/27/2023
Complaint that the door will not fall in place. Found just the safety hinges wasnt set to unlock. Found no issues with the door and no parts or repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Springfield, MA 01119
Roger R.
Job Details: 10/27/2023
"Found unit has a bad defrost heater and needs a new one. Will order and return asap. ; ordrng 1 W11650660 (Heater, defrost)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28216
Robert A.
Job Details: 10/27/2023
"Cx complaint that the cycles are stopping short before the clothes are dry. I inspected the unit to confirm the complaint. The unit heats, tumbles and has good airflow. The unit stops early because of the moisture sensor feature. I explained the benefits of timed dry setting to have timed based drying as she desires. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Charlotte, NC 28226
Jeff L.
Job Details: 10/27/2023
Unit is making a grinding noise in the gear case customer had previous service company out here diagnosed it as well as a bad gearcase all parts are gonna be covered by Whirlpool and labor and the customer needs to be called when parts come in at; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Clutch kit) and 1 W11397111 (Washplate) and 1 W10528947 (Catch) and 2 2xframe (2xframe)s
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Matthews, NC 28105
Jeff L.
Job Details: 10/27/2023
Replace parts unit ran and checked OK; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 10/27/2023
Complaint drum will not spin heats . iPhone drive belt broken. Gave customer estimate for drive belt and labor. Customer declined repair mother-in-law is adamant about buying them. A new set that is matching no other issues found with dryer other than broken belt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Somers, CT 06071
Gary V.
Job Details: 10/27/2023
"Inspected and found communication fault and ui panel not responding properly, replaced main acu and cycled, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near York, SC 29745
Mitch H.
Job Details: 10/27/2023
"Checked and found bake element burnt into causing the issue. Also found that control board pis bad and showing F1E0 error. Called Whirlpool safety spoke to Adam advised him of findings, he gave authorization W1966I1WPL1. Ordering control. Checked part availability and scheduled return for 11/2 pm. Will replace both parts on return visit.; ordrng 1 W11594188 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/27/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Coventry, CT 06238
Amanda R.
Job Details: 10/27/2023
Replaced control and bi metal defrost heater has continuity
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Dallas, NC 28034
Ryan S.
Job Details: 10/27/2023
Customer complained unit not filling with enough water. Found user was using Extra power setting. Informed her on this setting unit will not use much water at first. No error code present. All functions working properly. Customer ran load without using Extra power and unit filled to proper specifications. Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, NC 27013
Vincent O.
Job Details: 10/27/2023
"Found f8e1 long fill error. Found screen clogged causing long fill. Removed and cleaned valve screen. All functions check ok. Instructed customer to have filter installed. I&i is now fulfilled. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR 1 W10919003 DRAIN PUMP , 1 W11210459 VALVE(USE ORIGINAL HARNES , and 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9200SQA12
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 10/27/2023
"Complaint water, not draining out of the wash machine have to press cancel or drain and spin to get it to drain drains very slowly. SUD will pop up multiple times during a cycle. I found drain pump filter was completely clogged with a solid mass of lint coins, ink, pens, screws, and various other debris. I removed all debris rinsed filter out, tested operations no additional issues found everything is working normally now."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/27/2023
"Replace damper control, tested operations no additional issues. Found with refrigerator at this time. No additional issues reported by customer. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/27/2023
Complaint will not dispense ice unit seems to run all the time frame is dented. I found unit appears to have been dropped during install customer stated when they installed it she was in a walker and had just gotten out of surgery. I found ice in bin was clumped together causing ice to not dispense locking up auger mtr. I broke up clumps replaced ice maker tested ops cannot do anything about damaged cabinetry of refrigerator. Called whirlpool file number 8002531301 7737658637 file number ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Mooresville, NC 28115
Vincent O.
Job Details: 10/27/2023
Found unit is throwing f7e2 motor failure during initial system check. Unit will not supply power to any components other that drain pump. Order and replace sump assembly and control. ; ordrng 1 W11460946 (Sump assembly) and 1 W11462461 (Board.)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KPA00
Near Mooresville, NC 28117
Vincent O.
Job Details: 10/27/2023
Found no compressor operation. No power to compressor. Customer also says that unit began making loud buzzing noise just before complete no cool. Order and replace control and compressor. ; ordrng 1 W11568810 (Main pcb) and 1 W11596021 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Springfield, MA 01108
Roger R.
Job Details: 10/27/2023
Found unit has a hole in the stainless steel tank. See photos. Unit will need a new tub. Ordering new tub. ; rqstng P&A on 1 W11409866 (Tub dishwasher) and 1 2time (Extra time for tub replacing)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB4A
Near Warren, MA 01092
Chris B.
Job Details: 10/27/2023
Replaced part and unit running normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Manchester, CT 06040
Amanda R.
Job Details: 10/27/2023
F1e2 drive module over voltage F9e1 long drain F3e2 pressure system fault f0e3 overload f0e7 load detected clean cycle unit powers on but wont start a cycle drain pump just constantly running blew through pressure hose it is clear needs new control ; ordrng 1 W11624943 (Control) and 1 W11396717 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABC2037DEW
Near South Windsor, CT 06074
Amanda R.
Job Details: 10/27/2023
Customer very confused at first talking about fridge water then talking about house water
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near South Windsor, CT 06074
Amanda R.
Job Details: 10/27/2023
Replaced both drain tubes made sure both evaporator drains were clear customer did not turn unit off took food out and left plugged in with doors open set teamps at recommended and explained needs to make sure it freezes before putting any food in it
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, SC 29745
Mitch H.
Job Details: 10/27/2023
"Ran diagnostics, no stored error codes. Ran automatic test cycle, completed properly. Exited diagnostics, started Quick wash cycle. Allowed machine to fill and agitate, no issues found. Cancelled cycle, washer draining correctly. Washer operating as designed. No issues."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Huntersville, NC 28078
Vincent O.
Job Details: 10/27/2023
Found customer accidentally used laundry soap in dishwasher causing excessive suds and tripping leak sensor. F8e4 error. Removed water from tray. Cycled unit and verified proper operation. No leaks. All functions check ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near York, SC 29745
Mitch H.
Job Details: 10/27/2023
"Tested and confirmed left front element not heating properly. Replaced element and infinite switch. Tested, all elements now operating properly.; dspstn on spec-tagged invntry: 1 W11517959 ELEMENT and 1 WPW10434452 INFINITE SWITCH"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 10/27/2023
"Ran diagnostic test 56, found E2and E5 ice maker errors. Ran ice maker test 57, would not complete cycle. Ordering ice maker. Part is on B/O. Advised customer that office will call to schedule return when part arrives.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Tolland, CT 06084
Amanda R.
Job Details: 10/27/2023
Freezer door not closing because freezer is over packed and ambient air created condensation which froze which evaporator fan was hitting ice build up cleared ice set temps at recommended freezer door had gap on top left corner needed to be shimmed up ; used 1 WP487576 (E) from stock
We serviced a
WHIRLPOOL DRYER
Model MEDC400VW0
Near Tolland, CT 06084
Amanda R.
Job Details: 10/27/2023
Door switch broken replaced tested starting normally ; used 1 WP3406107 () from stock
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Denver, NC 28037
Ryan S.
Job Details: 10/27/2023
Installed new glass. Showed customer took picture.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near New Britain, CT 06051
Ruben C.
Job Details: 10/27/2023
Replaced control fan and wire jumper had to defrost unit completely frozen checked element is ok getting 106 ohms tested operation normal advised cust to give 24 hours before filling freezer
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Marlborough, CT 06447
Jeremy B.
Job Details: 10/27/2023
Dishwasher leaking suds. Customer using laundry soap. Cleared float and ran test all checks ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cromwell, CT 06416
Jeremy B.
Job Details: 10/27/2023
"Washer not draining. Found wires at bottom broken. Was able to repair but needs new harness and pump. Left pump with customer. ; ordrng 1 W11590868 (Harness), dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 10/27/2023
"Customers complaint is washer making loud noise during spin. Ran diag found no error codes. Ran factory cycle, calibration, and then a diagnostic cycle. Activated high speed spin and squeak coming from gearcase. Quoted customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 10/27/2023
Natalies new rolller wheels all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Hartford, CT 06103
Chuck M.
Job Details: 10/27/2023
Customer complaint is that dishwasher was not draining. Inspected and found knock out plug in new garbage disposal was not removed. Removed and tested. Dishwasher is draining properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Hartford, CT 06114
Chuck M.
Job Details: 10/27/2023
"Installed motor and capacitor. Tested on automatic test cycle. Washer fills and spin. When in agitate washer agitates for a couple seconds then clicks off and lid Lock LED comes back on. Ordered control and lower harness. ; ordrng 1 W11608056 (Control) and 1 W11665968 (Lower Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hartford, CT 06106
Chuck M.
Job Details: 10/27/2023
Customer complaint is that refrigerator and freezer doors are rusted. Took pics. Ordered both doors. ; ordrng 1 LW11156544 (dor-fip) and 1 LW11025544 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Charlotte, NC 28214
Robert A.
Job Details: 10/27/2023
"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the lights and UI were on but the compressor was not running. I cycled power and the compressor began to run. The evap is not covered in ice. All fans and light work fine, I let the unit run for 20 min. No cooling inside the unit, the high side tubing from the compressor did get warm and the low side into the compressor did get cool. I noticed the evap fan was not running, I ran test 3 and the damper door responded but the fan did not run. I checked voltage from the control (p8-5&6). 0v coming from the board. I removed the evap panel and checked for a frost pattern and it did not develop frost. The evap fan started working when I wiggled the connector. The unit needs a new control board and compressor to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11556912 (Control board) and 1 W11642011 (UI control) and 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Charlotte, NC 28214
Robert A.
Job Details: 10/27/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simsbury, CT 06070
Chuck M.
Job Details: 10/27/2023
"Installed gear case, cam, and belt. Ran diagnostics test cycle and washer checked ok."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Newington, CT 06111
Chuck M.
Job Details: 10/27/2023
"Customer complaint is that she was boiling a big pot of water and the microwave turntable melted and cracked. Took pic. Customer was not using microwave at the time. Customer said Blower fan kicked on for about 2 minutes then shut off. Customer boiled water in the same pot and the interior of microwave did get hot. Blower fan did not turn on automatically. Ordered cavity thermostat, control and additional tech to remove microwave. ; ordrng 1 W11213317 (thrmst-fix) and 1 W11129648 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Springfield, MA 01108
Roger R.
Job Details: 10/27/2023
Found unit has no power at wall outlet. Second floor apartment. Instructed to call electrician to remedy issue.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near East Windsor, CT 06016
Gary V.
Job Details: 10/27/2023
"Installed parts listed and ran calibration, and auto diagnostics, cycled thru and tested fine now.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
IKEA MICROWAVE
Model IBMS1455DS01
Near Windsor, CT 06095
Gary V.
Job Details: 10/27/2023
"Installed new button and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Simsbury, CT 06070
Gary V.
Job Details: 10/27/2023
"Inspected and found ui panel not responding and insert peeling off and door latch making loud noise, will order parts and return.; ordrng 1 W11460908 (Panel w/covering) and 1 W11412299 (Door latch)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM2
Near Windsor Locks, CT 06096
Gary V.
Job Details: 10/27/2023
"Inspected and found air damper not opening properly to allow for proper cooling and led module in ff broken, quoted and he will call if wants repaired.; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Ashford, CT 06278
Gary V.
Job Details: 10/27/2023
"Arrived and no answer at door or on phone, office confirmed.; saved tckt"