Service History 60

We serviced a

MAYTAG WASHER TL

Model MVW7232HW3

Near Webster, Massachusetts 01570

Glenn

Job Details: 12/16/2025

Installed control board ran diagnostic cycle all tested OK

We serviced a

AMANA WASHER TL

Model NTW4516FW1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/16/2025

"Replaced main control, tested operations no abnormal noises or issues heard during calibration processes of the control. No additional complaints or reports by the customer about machine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Grafton, Massachusetts 01560

Glenn

Job Details: 12/16/2025

"Replaced motor pump assembly and control, error code is no longer present. Ran dishwasher. All tested OK."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW1

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 12/16/2025

"Disassembled, removed and replaced control, lid lock and strike. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly.; used 1 W11307244 (Lid lock) from stock"

We serviced a

JENNAIR REFRIGERATOR FDB

Model JS48PPDUDB20

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/16/2025

Replaced icemaker watched it fill with water and cycle with no issues. Auger motor is working perfectly fine as well as unit dispensing water out of the door with no issues as well. No cooling issues reported customer stated ice cream is hard.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 12/16/2025

"Tested unit and found washer would stay running until unplugged, ran diagnostics and found F3e1 pressure system fault this is causing drain pump to run continuously board is faulty. Replaced control under s code parts and labor recalibrated unit and ran a wash cycle, all operations are now working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near North Attleborough, Massachusetts 02760

Lee

Job Details: 12/16/2025

Found leak at compression fitting on water line at elbow. Customer needs new water line installed.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Attleboro, Massachusetts 02703

Lee

Job Details: 12/16/2025

"Found drain tube installed too low in drain, water is siphoning out of unit causing a no fill fault code, customer needs to reinstall drain hose at a height that is applicable to the machine. Referred customer to installation instructions"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Attleboro, Massachusetts 02703

Lee

Job Details: 12/16/2025

"Replaced lid lock, ran diagnostics cycle, tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT541SZDM03

Near Charlotte, North Carolina 28208

Ryan S.

Job Details: 12/16/2025

"Unit is in apartment complex, maintenance men let me in. Customer had part shipped to them . Installed pre- ID freezer door. verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Charlotte, North Carolina 28208

Ryan S.

Job Details: 12/16/2025

Found bug infestation in oven. Left call.

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Middleborough, Massachusetts 02346

Aimee

Job Details: 12/16/2025

Found leaking from house valve needs plumber

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Raynham, Massachusetts 02767

Aimee

Job Details: 12/16/2025

"F3e1 and drain pump running , replaced the control and ran diagnostics complete; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 12/16/2025

"I replaced motor sump assembly, tested operations no further issues found new leakage is occurring."

We serviced a

MAYTAG WASHER FL

Model MHW8000AW0

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 12/16/2025

"Replaced both control boards, tested operations unit, unlocking, and turning itself off and diagnostics menu. Customers complaint originally was washing machine would say it was done. The lock would still be locked. Time would be no longer displaying, but the power light would still be on. Customer would have to press the power button multiple times to get it to unlock and power off."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 12/16/2025

Complaint that the refrigerator when it was unboxed customer found dents and damages all around it. Called Tech Line and sent all information and pictures. Unit deemed unrepairable. Case number 21928453.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 12/16/2025

Removed and replaced lower rack wheels. Rack now operating properly.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL1

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 12/16/2025

"Dishwasher is not under factory warranty. Customer provided paperwork for an extended warranty through AIG. Called office, said he would have to call AIG. Explained to customer that he would have to schedule service through AIG and have them send us a ticket. No service performed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 12/16/2025

"Tested and found dryer heating and cycling properly. Customer said issue was for a squeaking noise. Found idler pulley and rollers making noise. Disassembled, installed dryer kit. Reassembled, tested, operating properly and quietly.; used 1 4392065 (Dryer kit) from stock"

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Hartford, Connecticut 06120

Gary V.

Job Details: 12/16/2025

Correct Address is 2345 main st Hartford. Inspected and found unit infested with cockroaches. Will not be able to service this unit.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 12/16/2025

"Inspected and found main control board getting 120 V, but has burnt smell coming from it, replaced main control board and cycled back on unit started cooling, please allow 24 to 48 hours for temps to regulate"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS3

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 12/16/2025

Checked and found clips that secure drain hose were missing causing leak. Ordering clips and hose. After 5pm so I could not check part availability. Advised customer that office will call to schedule when parts arrive.; ordrng 2 W11596052 (Clip)s and 1 W11551233 (Drain hose)

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Brockton, Massachusetts 02302

Aimee

Job Details: 12/16/2025

Found the harness arched needs new harness and block and bolts Customer picking up cord.; ordrng 1 WPW10245259 (Block) and 6 WP3400029 (Nuts)s and 1 W11190468 (Harness main)

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near North Smithfield, Rhode Island 02896

Lee

Job Details: 12/15/2025

"Found bad heater and two bad rollers, replaced heater and installed dryer repair kit. All test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS02

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 12/15/2025

Confirmed issue. Control locked. Will not clear or respond to any inputs. Needs console. Checked part availability and scheduled return for 12/16 AM ; ordrng 1 W11297709 (Console)

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Worcester, Massachusetts 01609

Glenn

Job Details: 12/15/2025

Found icemaker fill valve is not opening. It is getting voltage. No water enters the machine order part.; ordrng 1 W10897719 (Fill valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Worcester, Massachusetts 01602

Glenn

Job Details: 12/15/2025

Found drain hose not connected to the dishwasher. Customer instruction on installation issue.

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOD51EC0HS20

Near Pineville, North Carolina 28134

Jonathan J.

Job Details: 12/15/2025

Customer canceled at door was told everything would be covered under warranty through the builder when they set up service

We serviced a

MAYTAG RANGE

Model MFGS6030RZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 12/15/2025

"Inspected and found burners not set to low simmer and adjusted down to low simmer and bake temps running about 20? too hot, calibrated bake temp lower as well, tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 12/15/2025

Complaints refrigerator leaking has caused significant damage to the ceiling downstairs. Unit not cooling in the fresh food zone section properly use your interface no longer makes noises and its very hard to change the temperatures or press any buttons on the front display not making ice either hasnt for a long time. I found multiple issues with refrigerator occurring right now. Drain tube is leaking. I found dual water inlet valve is defective and leaking down from the ceiling as well. I found evaporator fan motor fresh food section is not working properly causing unit to display PO codes. Found lighting issues and control base issues ordering all associated parts to fix customers multiple issues.; rqstng P&A on 1 W11429989 (Solonoid) and 1 W11745092 (Drain hose) and 1 W11658802 (Ice maker) and 1 WPW10341329 (Dual valve) and 1 WPW10389152 (Bracket) and 1 W11683242 (Led kit) and 1 W11226501 (Fill tube heater) and 1 W11330971 (Ui) and 1 WPW10675033 (Control)

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25N4MKZ04

Near Brockton, Massachusetts 02302

Aimee

Job Details: 12/15/2025

"Cust stated office said they order shelf parts and fridge no cooling enough Found freezer block of ice steamed installed heater and diffuser needs fan.; ordrng 1 WP2315549 (Evap fan) and 1 W11174793 (Bin door), dspstn on spec-tagged invntry: 1 W11650661 HEATER"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS01

Near Easton, Massachusetts 02356

Aimee

Job Details: 12/15/2025

Found th freezer set screw stripped and needs fridge gasket; ordrng 1 W10830162 (Gasket) and 1 W11499276 (Freezer handle)

We serviced a

WHIRLPOOL WASHER FL

Model MHW8630HC4

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 12/15/2025

Found washer filled water put on drain spin drain out .Found on normal cycle the spin was shut off. Also Cust said oak not going in washer Found needs dispenser draw the plunger jammed .; ordrng 1 W11524106 (Dispenser)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Carver, Massachusetts 02330

Aimee

Job Details: 12/15/2025

Installed new rods suspension and hub with bolt and wash plate put on a spin with towels.Found isnt walking a little noisy but spinning .

We serviced a

MAYTAG WASHER FL

Model MHW5630HW2

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 12/15/2025

Tested unit and found washer would start and just sit never washing or spinning properly. Ran diagnostics and found unit had no Errors stored ran step 12 and found unit would not sense or go threw the cycle found motor control not responding. Replaced control and ran step 12 unit went threw ran a wash cycle and all operations are now working to specs

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RH22H9010SR/AA 09

Near Suffield, Connecticut 06078

Chris B.

Job Details: 12/15/2025

Replaced part and unit working normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 12/15/2025

Complaint that the washer wouldnt stop running. Found failed pressure switch. Replaced part and unit running normal. Special Project S153EB Main Control

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 12/15/2025

Complaint that the dryer door switch is broken. Found failed door switch. Quoted for trip and labor. Replaced part and unit running normal.; used 1 WP3406107 () from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 12/15/2025

Complaints H2O flashes across the screen will not operate. I found wash motor has failed completely is completely locked up unit filling with appropriate water level perfectly fine no leakage occurring and is draining the water out as well with no issues. Unit will need new wash motor pump motor assembly to repair. Motor is covered under 10 year extended warranty labor is not. Unit is attached to copper waterline. Customer will have unit pulled out for us and made accessible as advised. As we cannot disconnect unit from copper waterline due to potential leak factors and damage to copper waterline occurring.; ordrng 1 W11680075 (Pump motor assembly)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HC1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/15/2025

"Complaint washing machine now, making other noises, different banging noises than it was before as well as found black material. They have fallen off of unit from unknown location and loud clacking noise. I found material customer found was residual bumper pad material that had fallen off of cabinetry inside. I found water inlet valve cold water valve is making a loud whining, noise and fluttering noise. I found cam is making a repetitive clacking noise and customers additional noise was caused by drain pump hose smacking against the back wall of the washing machine, making banging noise . Customer had pipe install installation. I wrapped drain hose in pipe installation ordering additional parts. Also found tray is lifted up from unit going out of balance. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11220230 (Valve) and 1 W11550898 (Tray) and 3 W11197416 (Damper pad)s"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC503ESS00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 12/15/2025

Replaced compressor and fikter drier. Pulled vacuum 20 min. No leaks.charged 5.75oz 134a. First pattern starting. Informed customer to give 24hr for cooling.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 12/15/2025

"Found unit would t start. Found proper voltage to unit. Found blown thermal fuse. Heater not short to ground, heater cycling off as designed. Informed customer they have an airflow issue which is why fuse was blown. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RV00

Near Worcester, Massachusetts 01603

Glenn

Job Details: 12/15/2025

Found mullion not springing back properly and is hanging up. Will need to order part ; ordrng 1 W10311758 (Mullion assembly)

We serviced a

SAMSUNG REFRIGERATOR SXS

Model RH22H9010SR/AA 09

Near Suffield, Connecticut 06078

Gary V.

Job Details: 12/15/2025

"Installed hinge and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFC704FPS06

Near Suffield, Connecticut 06078

Gary V.

Job Details: 12/15/2025

"Inspected and found temps at 0 and 38 and cooling properly, however compressor on start up is making rattling knocking noise, new compressor is defective but running and working, will order another compressor and call for return date.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Stub)"

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Tolland, Connecticut 06084

Gary V.

Job Details: 12/15/2025

"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test and tested fine. Customer is aware of 5 star survey coming from whirlpool via email."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS2

Near Stafford, Connecticut 06076

Gary V.

Job Details: 12/15/2025

"Inspected and found unit unresponsive, found connections at main control board burnt, needs wire, harness, UI panel and main control board, will order parts and call for return date.; ordrng 1 W11027902 (Wire harness) and 1 WPW10537336 (Ui panel) and 1 W10854215 (Main acu) and 1 W10751782 (Connector)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SMBM00

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 12/15/2025

"Inspected and found icemaker broken, replaced with new icemaker and cycle tested fine; used 1 W10884390 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES7530RZ0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 12/15/2025

"Installed new main acu and fan assy, cycled and tested, fan is now running. All functions test normal."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Spencer, Massachusetts 01562

Glenn

Job Details: 12/15/2025

Found motor failure. Replaced part from truck stock ran cycle diagnostics tested all ok invoice number 67859663; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Spencer, Massachusetts 01562

Glenn

Job Details: 12/15/2025

Error code F0E7 no other errors present. Ran cycle diagnostics at the end of the diagnostic cycle. It did not shift properly into spin found cam hung up not engaging spin reinstall cam moves freely now tested all OK.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 12/15/2025

Installed all new parts and ran unit thew a calibration cycle unit went thew normally. Ran a wash and spin finding unit now washing and working to factory specs

We serviced a

AMANA RANGE

Model ACR4303MFW8

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 12/15/2025

Checked over unit and found oven control only displaying a segment and nothing would power on for the oven or display. Opened rear panel and found unit full of roaches that had shorted out entire control and where all over infinite switches. Advised customer unit cannot be worked on until they are removed for are safety and once removed we can then replace whats needed.

We serviced a

GE DISHWASHER

Model GSM2260V00SS

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 12/15/2025

Installed new motor assembly and ran machine threw a wash cycle and drain cycle checking all operations. Unit is now washing and draining to manufacture specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3136SZ00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 12/15/2025

"Arrived and found customer had been monitoring unit and the temps have been where he wants them advised I was not going to pull the unit apart with it working as they want it customer agreed. Ran diagnostics and checked if unit temp set points checked be changed and they cannot, customer will leave unit as is no go from there. All functions are working to specs advised unit will never be perfect temps will be off a few degrees plus unit goes into a defrost every 8 to 12 hrs so temps will change."

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 12/15/2025

"Tested dryer and found unit running but not heating and timer not advancing, tested for 240v at terminal block and found red wire had melted off off terminal causing no power to heater or timer. Replaced faulty terminal block and ran unit, dryer now advancing and heating properly ; used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5005KW0

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 12/15/2025

Installed parts tested okay

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near North Providence, Rhode Island 02904

Lee

Job Details: 12/15/2025

Found smudges and streaks on glass from previous cleaning products. Recommended the right cleaner.

We serviced a

WHIRLPOOL WASHER FL

Model WFW8400TW02

Near North Providence, Rhode Island 02904

Lee

Job Details: 12/15/2025

"Found failed f28, no communication between mcu and control board, order parts; ordrng 1 WPW10525357 (Machine control unit) and 1 WPW10163007 (Motor control unit)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS07

Near Swansea, Massachusetts 02777

Aimee

Job Details: 12/15/2025

Installed compressor broke the process tub on compressor.; ordrng 1 W11557425 (Compressor) and 1 W11109499 (Filter dryer)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 12/15/2025

"Tested unit and found fridge erroring out F6e1 a communication error between controls, removed all control and checked for loose wires finding everything connected tested voltage at main cntrl to touch panel no 12v present control are not communicating with each other tried to reset but same issue unit needs new controls will order, advised they are out of stock and once in we would call for return visit ; ordrng 1 W11782398 (Cntrl) and 1 W11768005 (Ui panel) and 1 W11768007 (Ui ice board)"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 12/15/2025

"Installed new motor and control , tested heat all working complete"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHB02

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 12/15/2025

Complaint refrigerator not cooling and the fresh food compartment. Specifically freezer appears to be cold still. I found unit is experiencing a defrosting issue and an intermittent fan motor failure to boot on top of it accompanying by clicking noise coming from the back consistently. Customer stated all day all night noise. I found clicking noise is caused by the relay chattering on the main control board unit will need defrost sensor as well as main control and evaporator fan motor assembly to fully repair. Ordering all parts and associated parts. Compressor is working fine no issues with compressor.; ordrng 1 W11035836 (Control) and 1 WPW10384183 (Thermistor) and 1 WP2163777 (Fan blade) and 1 WPW10464673 (Evap fan motor assembly)

We serviced a

MAYTAG WASHER TL

Model MVW6230HW1

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 12/15/2025

"Unplugged washer. Disassembled, removed and replaced control. Reassembled, plugged back in. Ra n DLMS calibration and tested washer. Completed calibration and washer operating properly."

We serviced a

MAYTAG DRYER

Model MVWP586GW0

Near Dudley, Massachusetts 01571

Glenn

Job Details: 12/15/2025

"Installed control, agitator and bolt then calibrated and ran cycle diagnostics tested all ok"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Grafton, Massachusetts 01519

Glenn

Job Details: 12/15/2025

Inner drum damaging clothes and blower wheel is cracked order parts. Customer will call when the car arrives.; ordrng 1 W10899578 (Dryer drum) and 1 WP694089 (Blower whl)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 12/15/2025

Found that the original housing was not needed and replaced water valve and tested and found no leaks. Customer will call office for more details on the refund for the housing. 1yr warranty on parts and labor.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 12/15/2025

Complaint that the dishwasher is giving an VO error code. Found vent stuck open. Quoted for parts and labor. Will order parts for a return visit. Collected in full.; ordrng 1 5304523304 (Venting Assembly)

We serviced a

MAYTAG WASHER FL

Model MFW7020RF0

Near Agawam, Massachusetts 01001

Chris B.

Job Details: 12/15/2025

Complaint that the washer wouldnt start any cycle. Found unit not draining and door latch was stuck close and didnt want to release. Will order parts for a return visit.; ordrng 1 W11458345 (Drain Pump) and 1 W11733849 (Door Latch)

We serviced a

MAYTAG WASHER FL

Model MVWP576KW1

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 12/15/2025

Customer stated they returned the washing machine back to the store that they purchased it from and got a different one. Does not need service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 12/15/2025

Complaint press start in a dishwasher. It fills with water and does nothing. Makes no noises after filling with water except for a intermittent clicking noise. I found error codes 43 and 71 43 wash motor failure 71 incoming water temperature below temperature threshold. Replaced main control board replaced wash motor assembly as well as motor has failed. No further issues found ran a diagnostics cycle again verified heating element is working perfectly fine no leakage occurring all operations are working as designed.; used 1 W11613480 (MOTOR/SUMP ASSY) from stock

We serviced a

MAYTAG WASHER TL

Model MVW6500MW1

Near North Providence, Rhode Island 02904

Lee

Job Details: 12/15/2025

"Found burnt control board and found swelled solenoid valve on unit. Order parts, call customer to reschedule when we have eta; ordrng 1 W11771769 (Control) and 1 W11614515 (Water valve)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Cromwell, Connecticut 06416

Jimmy R.

Job Details: 12/15/2025

"Checked over unit and found unit had been running then it started to spark and make noise customer stopped unit and unplugged. Removed panels and checked magnetron and capacitor finding capacitor and diode had burnt causing the noise and sparks, checked magnetron and found also burnt around base. Unit needs new magnetron, capacitor,and diode customer will replace unit with new"

We serviced a

WHIRLPOOL REFRIGERATOR BI

Model WRX735SDHZ10

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 12/15/2025

"Found frozen water at inlet for icemaker, order valve and icemaker. ; ordrng 1 W11692161 (Icemaker) and 1 W11548535 (Valve)"

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Uxbridge, Massachusetts 01569

Lee

Job Details: 12/15/2025

"Installed board, unit tested ok"

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS308SSS05

Near Grafton, Massachusetts 01536

Glenn

Job Details: 12/15/2025

Replaced shorted bake element is getting 240V and is heating

We serviced a

MAYTAG WASHER TL

Model MVWC465HW3

Near Milford, Massachusetts 01757

Lee

Job Details: 12/15/2025

"Installed control, calibrated, tested ok"

We serviced a

JENNAIR WALL OVEN

Model JJW2430DP02

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 12/15/2025

"Turned breaker off. Pulled oven partially from wall. Removed and replaced console assembly. Reassembled and reinstalled in wall. Turned breaker back on, tested oven. Heating and operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ15

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 12/15/2025

Confirmed RC LED out. Removed and replaced. Light now operating properly.

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 12/15/2025

Customer complaint icemaker leaking. Found threaded supply line hose tried to tighten. She was bad supply line informed customer he needs to replace his supply line to his icemaker collected trip fee.

We serviced a

WHIRLPOOL DISHWAHSER

Model WDT531HAPM0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 12/15/2025

Checked and found tension springs for door hinges not set with enough tension. Adjusted and reset spring tension. Door now operating and holding position properly.

We serviced a

MAYTAG DISHWASHER

Model MDB6709AWW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/15/2025

"Turned power off. Disassembled, removed and replaced control, fuse and console. Reassembled, tested, all cycles now operating properly."

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JB36NXFXLE01

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/15/2025

Checked and found none of the LEDs working. Customer says that for a long time hat every 5 to 8 times the door was opened the all the lights would work. Changing led modules lights still not working. Ordering LED driver board. Checked part availability and scheduled return for 12/18 AM ; ordrng 1 W11368839 (LED driver board)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/15/2025

"Removed washer lid. Removed and replaced right side hinge. Reassembled, tested, lid now operating properly.Paid in full on previous ticket"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 12/15/2025

"Inspected and found open high limit fuse, replaced with new fuse and cycled tested fine.; used 1 279816 (THERMAL KIT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW1

Near Milford, Massachusetts 01757

Lee

Job Details: 12/15/2025

"Found failed actuator and cam, replaced parts. Calibrated machine,test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (Acrtuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model ET1PHKXPQ01

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 12/15/2025

Complaint not cooling leaking on floor discovered wall damage from water leak has occured found void in insulation ws cause impossible for it to be caused by abuse techline also stated it could also be a cabnity leak of refrigerant in liner also that had caused moisture ball on exterior liner to occur customer has been waiting on 2 other companys that have never showed up over 3 weeks for service...per tech line not a repairable issue file case number 21912442 tech line nla. case number 21853666 whirlpool 3rd party declared also non repairable. Customer new phone number is 7042421317 new tech line file number 21914097 non repairable.

We serviced a

WHIRLPOOL WASHER TL

Model WTW500CMW0

Near York, South Carolina 29745

Mitch H.

Job Details: 12/15/2025

"Checked and found that model and serial number on washer do not match ticket. Corrected information on ticket and checked entitlement. Actual goods issue date is 12/10/24 with an additional one year ELW builders warranty. Tested washer, suspension good no issues. Entered diagnostics, only stored error code was off balance error. Spoke with customer, found that shaking happened on 2 occasions. Once when washing a single blanket and another when washing a single sheet and pillow. Instructed customer on proper loading of washer and how washer handles off balance situation. Ran control calibration and test cycle. Completed calibration and operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Agawam, Massachusetts 01001

Chris B.

Job Details: 12/15/2025

Complaint that the washer wouldnt stop running. Found failed pressure switch. Will order control for a return visit. Collected trip and labor.; ordrng 1 W11777413 (Control Board)

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF27T5201SG/AA

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 12/15/2025

Complaint that the refrigerator gradually stopped cooling. Ran all diagnostic and found compressor running but no cooling on both sections. Failed cooling system. Customer prefers not to service unit. Collected trip fee.

We serviced a

WHIRLPOOL WASHER TL

Model WTW7500GW0

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 12/15/2025

Complaint that washer is making a loud noise when spinning. Found unit leaking oil and will order all parts for a return visit. ; ordrng 1 W10752283 (Wash Plate) and 1 W10752187 (Screw) and 1 W10909670 (Nut) and 1 W11393685 (Gear Case) and 1 W10734521 (Clutch) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10752189 (Screw) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Somers, Connecticut 06071

Gary V.

Job Details: 12/15/2025

"Inspected and found motor, blower, drum supports, belt and idler pulley all worn out, quoted, and they declined repairs."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS335SDHM07

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 12/15/2025

Found leak from fitting on door. Water supply line was able to reattach fitting so that it does not leak verified proper operation.

We serviced a

KITCHENAID RANGE

Model KCGS556ESS06

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 12/15/2025

"Installed valve and found harness broken, ordering new harness. Scheduled return with customer. ; ordrng 1 W11706256 (Switch harness)"

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 12/12/2025

F8e1 longfill F0e2 over suds F5e2 lock failureReplaced latch and cleared foam out of washerAdvised customer to to cut back on soap ; dspstn on spec-tagged invntry: 1 W11688994 VALVE (HOT)

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0AS04

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 12/12/2025

"Cust complaint smell when cooking , Cust said didnt use much until recentlyNo error codes Pre heated oven 350 to 450 Theres some grease on the broil element and door which caused the smoke .Everything working as intended no unusual smells Sent Cust estimate for light in microwave."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KSSO36FMX02

Near Halifax, Massachusetts 02338

Aimee

Job Details: 12/12/2025

Found theres a leak at the evap ball of ice on the evap Needs sealed system sent estimate to customer

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC536RPS00

Near Holden, Massachusetts 01520

Glenn

Job Details: 12/12/2025

Ice dispenser paddle switch failure icemaker is not advancing and the water measurement is malfunctioning order parts; ordrng 1 W11759341 (Ice dispenser paddle) and 1 W11759369 (User interface)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 12/12/2025

Checked and tested. Found compressor locked up and tripping on overload. Ordering compressor. Checked part availability and scheduled return for 12/16 AM ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Drier) and 1 W11524472 (Start device) and 1 W11506635 (Coupler)

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Smyrna, South Carolina 29743

Mitch H.

Job Details: 12/12/2025

"Turned breaker off. Disassembled, removed and replaced control and expansion boards. Reassembled, turned breaker back on. Tested, ovens heating and operating properly."

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