We serviced a
KITCHEN AID DISHWASHER
Model KDPM604XPS0
Near Sharon, MA 02067
Aimee Z.
Job Details: 02/06/2024
Installed new wash pump and reinstalled dishwasher tested for leaks complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Charlotte, NC 28215
Jeff L.
Job Details: 02/06/2024
Found gear has slipped gear case needs to be replaced. Screw holding rotor cover on is stripped the cover and the screw will have to be busted off on return visit. Office please call office when all parts come in. Part#W11260238Part#W10752189Part#W11449841Part#W10902814; ordrng 1 W11260238 (Rotor cover) and 1 W10752189 (Screw) and 1 W11449841 (Gear case) and 1 W10902814 (Wash plate) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Huntersville, NC 28078
Robert A.
Job Details: 02/06/2024
"Cx complaint that the unit is making a loud rattling noise when it runs. I inspected the unit to confirm the complaint. I found no error codes, I ran manual tests for the convection and cooling fans. The cx identified a resemblance of the noise during the convection fan test. I preheated the upper oven to 400, the noise did appear around 400 degrees. It is coming from the convection fan blade. The unit needs a new convect fan blade to resolve the issue. Im ordering the part for the return and called in to schedule the next appt for 2/13.; ordrng 1 W10860984 (Convect motor) and 1 W11234761 (Convect cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Charlotte, NC 28262
Jeff L.
Job Details: 02/06/2024
Replaced all parts ordered by previous tech tested unit found no leaks and unit ran checked okCall complete; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP and 1 W10721967 CAM KIT
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Huntersville, NC 28078
Robert A.
Job Details: 02/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
"Complaint dryer turns on, but drum will not spin. I found open thermal cut out fuse and drive belts that is frayed and broken or replaced component kit drive belt and thermal cut out. I tested operations. Everything is now working properly with no further issues. ; used 1 WP3392519 (THERMAL FUSE), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model AER6303MMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
Complaint heard a loud explosion seen bright lights coming from the oven while oven was in use. I found bacon limit has failed. Spectacularly unit will need a bake element and a main control to fix. No additional issues found everything else is working just fine as of right now. ; ordrng 1 W11182108 (Element) and 1 W11536794 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
"Complaint, middle rack spray arm fell off cannot get it to go back on I discovered spray arm had fallen off. I replaced manifold assembly that included new spray arm on inspected for any additional issues. No additional issues found or reported by customer. Dishwasher is now working just fine. No error codes and fault history found at this time either."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
I replaced all previously order parts. I performed a diagnostic cycle test 57 cycle just fine E0 error code in test 56 test 45 water filled fine into icemaker. Damper control motor is operating quietly now no further issues. Found or reported by customer. ; dspstn on spec-tagged invntry: 1 W11482383 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
"I replaced fresh food door, wiped away, all excess moisture from door, not sealing properly due to original door being warped. Tested operations no further issues. Found with door today or refrigerator at all. No issues reported by customer either."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near Mansfield, CT 06268
Amanda R.
Job Details: 02/06/2024
Motor not turning on replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Putnam, CT 06260
Amanda R.
Job Details: 02/06/2024
Evaporator fan not running no ice build up when remove the cover for fan it comes on needs new evaporator fan ; ordrng 1 WPW10464673 (Fan)
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Watertown, CT 06795
Jimmy R.
Job Details: 02/06/2024
"Tested oven and found unit erroring out f2e1 stuck or shorted key pad tried to cancel out error but it would come right back up. Removed console and checked for loose wires at J 4,5,6,7 and all wires where connected properly, unplugged each connection and reconnected to make sure reinstalled console and heated oven to 350 degrees, oven got to temp and stayed. Advised customer on console is erroring out and is causing the issue advised after resetting unit seemed to be ok if it comes back they will need to replace the console gave estimate on how much they will try unit and call back if console needs to be ordered"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Newington, CT 06111
Jeremy B.
Job Details: 02/06/2024
Front roller wheels had some screws that nsyaed that were sticking out. Screws not supposed to be there. The screws damaged the floor. The rear panel dented was able to straighten
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Wolcott, CT 06716
Jimmy R.
Job Details: 02/06/2024
"Ran washer and found machine would start to squeal when it would get into a spin cycle, traced noise and found belt slipping on pulley causing it to make a squealing noise. Replaced faulty belt and recalibrated unit ran a wash and spin cycle and unit is now operating to factory specs ; used 1 W11239857 (Belt) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Southington, CT 06489
Jimmy R.
Job Details: 02/06/2024
"Tested washer and found unit had been washing and went into a spin cycle witch started to bang and go off balance, checked unit for level and found machine tipped forward and tub tipping forward, adjusted legs so tub sat evenly. Ran unit thew a cycle and found when running the faucet cycle it would not come on unit just flashed, recalibrated washer and checked faucet found unit now operating normally. Ran unit thew a spin cycle and all operations are now working to factory specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Southington, CT 06489
Jimmy R.
Job Details: 02/06/2024
"Checked over unit and found when opening door it would fall right down super fast, checked over hinges on door and found left side hinge had unclipped from door allowing door to fall down. Fixed left side hinge by clipping in door and securing leveled unit so door would close properly checked all operations and unit is now working to factory specs ; dspstn on spec-tagged invntry: 1 W11573703 LEFT HINGE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Putnam, CT 06260
Amanda R.
Job Details: 02/06/2024
Replaced control evaporator heater has continuity the wire harness isnt the same it dosent have the evaporator fan or wires for the fan took pictures
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Mitch H.
Job Details: 02/06/2024
"Removed and replaced control, valve and HMI. Reassembled, ran control calibration. Tested washer. All functions operating properly. Correct valves actuated for temperature selected. Washer operating properly.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/06/2024
I replaced icemaker I performed diagnostics cycle test 57 then checked error code history test 56E0 no codes. No issues then performed test 45 icemaker water fill cycle. Icemaker is filling with water now with no issues.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ2
Near Brooklyn, CT 06239
Amanda R.
Job Details: 02/06/2024
Very deep scratch on left front burner quoted
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Plainfield, CT 06354
Amanda R.
Job Details: 02/06/2024
Complaint first time using front two burners scratched cooktop customer wouldnt let me take picture of receipt or pots that were used on cooktop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB04
Near Plainfield, CT 06354
Amanda R.
Job Details: 02/06/2024
Unit is in untested basement off of garage ice cream soft freezing chicken nuggets and breakfast sandwiches explained unit wont cycle correctly in unheated area
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sprague, CT 06330
Amanda R.
Job Details: 02/06/2024
Not filling or advancing sediment in hot inlet screen replaced valves ; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mansfield, CT 06250
Amanda R.
Job Details: 02/06/2024
Stuck key basket speed motor not spinning replaced actuator calibrated ran automatic test operation normal ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Bristol, CT 06010
Jimmy R.
Job Details: 02/06/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Plymouth, CT 06786
Jimmy R.
Job Details: 02/06/2024
"Checked over fridge and found customer having issue with fridge not cooling sometimes it would work sometimes it would not work. Advised customer with unit being in the garage it cant get below 50 degrees or the fridge will not operate gave customer Ed on how thermostat works and that if the garage was heated and stayed above 50 degrees the unit would operate normally, it was purchased and she was told it would be fine advised to call whenever unit was purchased and see if it can be swapped for a garage rated unit if not then it will work when temps get above 50. Unit is operating to factory specs"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Britain, CT 06051
Chuck M.
Job Details: 02/06/2024
Replaced oven gasket. Checked ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Plainville, CT 06062
Chuck M.
Job Details: 02/06/2024
Customer complaint is that dryer door is flimsy. Checked door and it is functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plainville, CT 06062
Chuck M.
Job Details: 02/06/2024
Customer complaint is that washer was banging and moved about 2 inches. Customer was washing jeans and flannel shirts. Checked basket and suspension. Ran test cycle and all checked ok. Explained off balance loads and weight distribution.
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Bristol, CT 06010
Chuck M.
Job Details: 02/06/2024
Replaced console and tested. Dryer is working properly. Found sensor connected at terminal block. Took pics.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Charlotte, NC 28269
Jeff L.
Job Details: 02/06/2024
Replaced sump assembly ordered by previous tech unit ran and checked ok with no leaks.Call complete; dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Windsor, CT 06095
Gary V.
Job Details: 02/06/2024
"Installed new compressor, checked for leaks, recharged and cycled on, frost pattern developed, please allow 24-48 hours for temps to stabilize.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 W11370574 COMPRESSOR R600A , used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Windsor, CT 06095
Gary V.
Job Details: 02/06/2024
"Inspected and found mounting brackets snapped off, replaced with new brackets and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Windsor, CT 06095
Gary V.
Job Details: 02/06/2024
"Installed parts listed and cycled,tested fine.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Meriden, CT 06450
Jeremy B.
Job Details: 02/06/2024
"Installed new compressor and filter drier. Pulled a vacuum then recharged with 49g of r600a please allow 24 hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER 8.5/6 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW01
Near Windsor, CT 06095
Gary V.
Job Details: 02/06/2024
"Concern is noise while in operation. Inspected and found rear back panel ewes loose and tightened, also found ice maker not connected to water, and Rene ice maker off."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Simsbury, CT 06070
Gary V.
Job Details: 02/06/2024
"Inspected and found soap dispenser not opening, replaced and tested fine.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Avon, CT 06001
Chuck M.
Job Details: 02/06/2024
Customer complaint is that washer would not start. Ran diagnostics and found error codes F2e1 stuck key. F7e5 shifter fault. Ran manual test cycle successfully. Inspected underneath and all checked ok. Ran Quick Wash Cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middlefield, CT 06455
Jeremy B.
Job Details: 02/06/2024
Found dispenser water line and icemaker fill tube frozen. Was able to clear. Set fresh food section at 40.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW2
Near Windsor Locks, CT 06096
Gary V.
Job Details: 02/06/2024
"Inspected and found inlet float stuck not allowing water in, adjusted float and cycled, tested fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Northampton, MA 01060
Mike K.
Job Details: 02/06/2024
"Complaint of unusual noises thinks it the compressor, had not made noise today. Cs does not use icemaker / filter not hooked up to water. Icemaker and as in imposition and loose in freezer, cycled and valve is noises when operating, cs wasnt working n room at time today verify if that was noise. Removed icemaker. Compressor/fans turned on and normal. Unit also went into defrost while examining and defrosting properly."
We serviced a
GE REFRIGERATOR
Model CFE28TP2MCS1
Near Holyoke, MA 01040
Mike K.
Job Details: 02/06/2024
"Ice pops have been soft recently. Cs emptied fr this morning. Compressor running on arrival.Evap fan is not. Fr temp on arrival 18.Found a wire has gotten blocked Dan operation, evap froze up. Steamed clear evap and repositioned wire farther away from fan. Service call only as fan assy was reinstalled as part of last repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/06/2024
Tested and found dispenser side of valve not working. Has power when activated but solenoid only hums. Valve does not open. Quoted customer for repair. Checked part availability and scheduled return for 2/9 AM. Collected full amount on cc.; ordrng 1 W11548535 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near York, SC 29745
Mitch H.
Job Details: 02/06/2024
Tested and found cooktop on light stays on when all burners are off. Found right front infinite switch bad. Replaced switch from t/s. All now operating properly.
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Springfield, MA 01109
Roger R.
Job Details: 02/06/2024
Installed new LED display panel. All ok.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Springfield, MA 01104
Roger R.
Job Details: 02/06/2024
Installed new lint filter guard/ holder. All checks okay.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Springfield, MA 01103
Roger R.
Job Details: 02/06/2024
Installed new control for oven. Checked operation all ok no error codes. Repair under warranty
We serviced a
KENMORE DRYER
Model ="110.61402310"
Near Springfield, MA 01128
Roger R.
Job Details: 02/06/2024
"Found unit has a bad motor that is giving power to heater when motor is not running, this caused the thermal fuse to be bad. Quoted for blower, motor and fuse. Client will call if repair is needed."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near East Longmeadow, MA 01028
Roger R.
Job Details: 02/06/2024
"Found blower wheel split and broken. Tried to remove blower but was not able to get off motor shaft. Will need to order new motor, blower, blower housing and related parts. Will return to install asap. ; ordrng 1 W11549461 (Motor) and 1 W11481730 (Bracket, motor) and 1 W10888146 (Housing, blower) and 1 W11596046 (Seal) and 3 WP489463 (Screw)s and 1 WP697772 (BLOWER WHEEL) and 2 WPW10121316 (Clamp, motor)s"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Hampden, MA 01036
Roger R.
Job Details: 02/06/2024
Found error codecF2E1 for stuck button code. Customer complains of erratic operation. Will order new UI and return to install. ; ordrng 1 W11626080 (Console)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Canton, CT 06019
Chuck M.
Job Details: 02/06/2024
Customer complaint is that oven console is was uneven. Inspected and found console lower panel was installed incorrectly. Corrected and showed customer. Customer stated that oven was not heating properly. Ran bake and measured temperature and cycling. Oven checked ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Cromwell, CT 06416
Jeremy B.
Job Details: 02/06/2024
Washer making loud noise during high speed spin. The noise is coming from the bearings in gear case. Needs new gear case. Was able to remove wash plate. Quoted customer.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Holyoke, MA 01040
Mike K.
Job Details: 02/06/2024
"Unit has a contract, but came across as wp warranty. Cs called pc richards and was on hold for quite awhile, looked at unit in mean timeComplaint of not not filling and shaking during cycle. Blinks sensing and will not stop, unplugging/plugging in and same. Cannot go into diagnostics. Bouncy suspension and broken lid.Did final get unit to exit cycle and went into diagnostics. Completed ok, basket is loose, wobbly. Requires hub, lid and suspensions F8e1, f0e2, were errors in history. For filling complaint was of using hot when in cold water cycles, domaines tap cold is only setting that does not use some hot water, water valves operated properly in self test.Pc richards can not give an authorization number, just work number through whirlpool. Advised to have call set up again as contract.If possible preorder parts Washplate, screw, the upgraded hub assy, lid and suspension.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Charlotte, NC 28212
Jeff L.
Job Details: 02/05/2024
Replaced drain pump due to not pumping all water out. Unit ran and checked ok no leaks. Part needs to be replenished to my stock did not have invoice number on one I used
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Meriden, CT 06450
Jeremy B.
Job Details: 02/05/2024
Customers complaint is food getting too cold found setting at max. Lowered to recommended please allow 24hrs to stabilize.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Vernon, CT 06066
Amanda R.
Job Details: 02/05/2024
F8e6 f7e7 errors outlet very loose plugged into a strip started cycle
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Canton, CT 06019
Gary V.
Job Details: 02/05/2024
"Installed new compressor and checked for leaks, recharged system and frost pattern developed. Please allow 24-48 hours for temps to regulate."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Bloomfield, CT 06002
Gary V.
Job Details: 02/05/2024
"Installed parts listed and cycled thru component synchronization test, and tested fine."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Simsbury, CT 06070
Gary V.
Job Details: 02/05/2024
"Inspected and found door glass panel warped, unit shows out of 30 cosmetic from sept 23 date of issue. DOP was corrected will order part and return, they open 10-6, can return any time.; ordrng 1 W11600222 (Door glass)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, SC 29730
Mitch H.
Job Details: 02/05/2024
"Pulled dishwasher from cabinet. Removed and replaced pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. Operating properly and no leaks. Reinstalled in cabinet, retested, operating properly. Checked entitlement and confirmed unit still in first year warranty l"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 02/05/2024
"Returned to install parts ordered, installed new tub ring, disperse and dispenser bezel."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 02/05/2024
Complaint door is dented. I discovered dishwasher. Door panel has a dent in the left side of the panel right in the center about 12 inches down from the top. I replaced door panel tested operations of dishwasher. No additional issues found all functions are normal and no error codes in diagnostics fault history.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Denver, NC 28037
Ryan S.
Job Details: 02/05/2024
"Customer complained unit loud, no water. Upon arrival found water valve not working, not filling unit. Replaced water valve from ts. Verified proper operation. Left pre id part (sump) with customer. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11434044 (VALVE-INLT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Waterbury, CT 06706
Jimmy R.
Job Details: 02/05/2024
"Checked over unit and found console not coming on and no display, checked power to unit and 120v is present but unit had been Infested with bugs witch shorted out controls advised customer they need to call rental center and go from there we cant touch unit like it is"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Walpole, MA 02081
Aimee Z.
Job Details: 02/05/2024
"Error f7e1Found needed cap with actuator, replaced and ran diagnostics; used 1 W11395618 (Cap), and 1 W10913953 (Acuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Fort Mill, SC 29715
Mitch H.
Job Details: 02/05/2024
Arrived and attempted to replace ACU. Found that both ACU and console ordered were incorrect. Reordering correct parts. Checked part availability and scheduled return for 2/9 PM; ordrng 1 W11319991 (Console) and 1 W11322903 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Chicopee, MA 01020
Roger R.
Job Details: 02/05/2024
Found upper rack supports broken quoted for part and labor. Replaced and tested. All okay ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Springfield, MA 01118
Roger R.
Job Details: 02/05/2024
Installed new water filter and reset indicator on display. Also reset air filter indicator.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fort Mill, SC 29715
Mitch H.
Job Details: 02/05/2024
"Checked and found that valve under sink was turned off not allowing water to unit. Turned valve on, tested, dishwasher operating properly. Collected for service call on cc."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fort Mill, SC 29708
Mitch H.
Job Details: 02/05/2024
Checked and tested washer. Found that noise was coming from drain hose vibrating against back of washer as spin speed ramps up. Washer is very close to back wall. Customer is going to move hose or put something between hose and back of washer. Washer is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Springfield, MA 01119
Roger R.
Job Details: 02/05/2024
Found unit had a bad ignitor. Quoted 89.99for new ignitor and $199 labor rate. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Springfield, MA 01119
Roger R.
Job Details: 02/05/2024
"Found tub full of water. Drained water using customers wet vacuum. Removed pump and hoses, checked for obstructions and found none. Reinstalled pump and checked electrically and pump gets power and turns. Reinstalled and ran test cycle and found pump working properly. Unit draining okay. Suspect drain may be slow and should not be an air tight fitting but should be in a standpipe."
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near East Longmeadow, MA 01028
Roger R.
Job Details: 02/05/2024
Found unit with lower light on left side of cabinet not working. Noticed customer had removed light at some point and wires cut at light. Wires are foamed in from factory and unable to access for repair. unable to repair light
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS8
Near Longmeadow, MA 01106
Roger R.
Job Details: 02/05/2024
Found unit had burnt control and user interface. Also wiring harness damaged. Gave estimate of partial repair and unit is not cost effective to repair. Trip charge covered by whirlpool.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 02/05/2024
"Complaint washing machine, making a loud grinding noise will not spin will not agitate. I found error code F7E6,F7E1 X2. F5 E4 error, codes in diagnostics fault history. I found gearcase has dropped a gear and his grinding I found drive motor gets extremely hot to the touch when tub spins for only a minute and its tripping overload thermal cut out. Unit will need a gearcase wash plate, drive motor, spanner nut actuator, and cam to fix. ; ordrng 1 W10913953 (Actuator) and 1 WPW10006384 (Belt) and 1 W10721967 (Clutch) and 1 W11283592 (Mtr) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W10752283 (Washplate) and 1 W10752187 (Screw)"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Huntersville, NC 28078
Robert A.
Job Details: 02/05/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
LG WASHER
Model WM4370HKA
Near Southampton, MA 01073
Mike K.
Job Details: 02/05/2024
"Clothing had gotten stuck in boot and wrenched out of shape. Attempted to remove outer spring and reshape, but boot is stretched. Quoted for boot/labor. Office to contact to schedule return.; ordrng 1 MDS65736906 (Boot)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Northampton, MA 01060
Mike K.
Job Details: 02/05/2024
"Steamed evap clear and when attempting to put in new evap cover assy realized it does not have central evap fan motor, which is one that tested with high resistance on original visit, cover is also wired differently. Office looked up fan motor individually and we did find a crossover part, though looks completely different, unsure by image how it fits to original cover.Office will order part and contact cs to schedule return when it comes in.No further payment collected as cover ordered for today was not used.; ordrng 1 Eau64824401 (Evap fan motor)"
We serviced a
LG DRYER ELECTRIC
Model DLE5977W
Near Granby, MA 01033
Mike K.
Job Details: 02/05/2024
"Screeching noise while running. Found idler pulley heavily gouged by belt and not moving, belt starting to gray and a couple supports wobbly.Quoted for dryer kit /labor. Accepted. Replaced belt, pulley spring, and replaced damaged supports. Ran and heating and tumbling fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Holyoke, MA 01040
Mike K.
Job Details: 02/05/2024
"Unit not dispensing fault n arrival today, checked line through door and clear. Reservoir freezer it, replaced valve and cleared reservoir. Set rf temp to one setting warmer."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Chicopee, MA 01013
Mike K.
Job Details: 02/05/2024
"Unit starts without coins needed. Not status light on display. Will not go into diagnostics. Same after unplugging/ plugging in. Let run cycle and Went through full cycle ok.Quoted for main control/ coin interface and labor, parts are covered by 24 month wp warranty per service bench, labor not covered as is beyond by 3 month labor warranty; ordrng 1 W11368855 (Control) and 1 WPW10491734 (Coin interface board)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near West Springfield, MA 01089
Mike K.
Job Details: 02/05/2024
Unit is under 1yr wp warranty per service bench. Unit not going through cycles. Burnt out wire to capacitor and scraping /char and on cap.Ordering harness and capacitor.; ordrng 1 W11395618 (Capacitor) and 1 W11643701 (Harness)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, MA 01107
Mike K.
Job Details: 02/05/2024
"Some wobble in tub again, said had worked fine for a little bit.replaced with upgraded hub assy. suspension is weak, bouncing multiple times when tested. replaced suspension. In testing unit is making some grinding noises, actuator is loud and clicks, replaced actuator and cam. Still has one sound when in agitation and when basket is not under power, free spinning, like a contact clicking.Cannot isolate between motor and gear case, but collar on motor does have a bit of play and makes intermittent noise when moved. Ordering gear case and motor, but replace motor first. 2x time in case gear case does need to be replaced, but ash plate did come off fine during this visit.; ordrng 1 W11283592 (Motor assy) and 1 W11454734 (Gear case assy) and 1 2xtime (2x time), used 1 W11130362 (SUSPENSION), 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
ROPER DRYER
Model RED4640YQ1
Near York, SC 29745
Mitch H.
Job Details: 02/05/2024
"Checked and found thermal fuse blown. Replaced, tested. Dryer heating and operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near York, SC 29745
Mitch H.
Job Details: 02/05/2024
"Pulled dishwasher from cabinet. Removed and replaced pump/motor assembly. Reassembled, turned breaker back on. Tested dishwasher and checked for leaks. Operating properly and no leaks. Reinstalled unit in cabinet."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Suffield, CT 06078
Gary V.
Job Details: 02/05/2024
"Installed new compressor and tested for leaks, recharged system and cycled, frost pattern developed, please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Canton, CT 06019
Chuck M.
Job Details: 02/05/2024
Customer complaint is that installer could not connect downdraft. Inspected and found capacitor is missing. Ordered capacitor. ; ordrng 1 W11209781 (capacitor)
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS05
Near Davidson, NC 28036
Robert A.
Job Details: 02/05/2024
Cx complaint that the unit burners intermittently light. I inspected the unit to confirm the complaint. I found the burners take multiple attempts to light. The burners are in the correct position and the igniters work. The unit needs new burner heads to resolve the issue. Im ordering the parts for the return visit.; ordrng 2 WP8286815 (Burner head)s and 1 WP8286813 (Burner head) and 1 WP8286814 (Burner head) and 1 W10836409 (Burner head)
We serviced a
JENN-AIR RANGE
Model PRD3630NP
Near Prospect, CT 06712
Jimmy R.
Job Details: 02/05/2024
"Checked over stove and found two front dual burners nor working properly one burner had melted the spreader and the other is burning wrong, removed burners and found one of the orfice clogged cleaned and adjusted flam heated burner and unit is working but flam is coming from bottom due to warped flam spreader, unit is going to need two new flam spreaders and also caps some parts needed are no longer available customer is just going to leave it for now and go from there, Custer is going to end up getting a new unit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/05/2024
Ran unit and found water leaking from under machine found water dripping from diverter valve and also dripping from motor seal. Checked over entire unit and everything els is ok will order new sump&motor to fix leaking issue ; ordrng 1 W11613480 (Sump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Southington, CT 06489
Jimmy R.
Job Details: 02/05/2024
"Removed old control,gasket and thermistor replaced all parts with new and set temps wile pulling unit out found a ton of stuff caught in condenser coils this was blocking air flow. Vacuumed out coils and advised customer on cleaning checked cooling and unit is cooling advised to give 24hrs so temps can regulate. All operations are now working to factory specs ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR and 1 W10830055 DOOR GASKET"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Matthews, NC 28104
Jonathan J.
Job Details: 02/05/2024
"I replaced main wiring harness I tested operations and diagnostic cycle. No fault codes and stored history at the end of diagnostic cycle. No error codes displaying either heater is working wash motor is working dispenser is opening. Everything is working as it should as of right now no burning odors, presenting during a diagnostic cycle heater is working just fine"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 02/05/2024
"Complaint, intermittently cooktop and oven will not heat but oven and all lights are working. I discovered receptacle house voltage supply is sparking in the wall whenever oven is pulling amperage. Also, whenever all the cooktops elements are on, it will spark in the wall when power cord is plugged in power cord is in great condition as of right now customer wanted me to leave the oven pulled out so they can have an electrician come into the house and fix receptacle. installed harness as a precaution no additional issues found. No error codes and fault history on main control either."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Paxton, MA 01612
Chris B.
Job Details: 02/05/2024
Complaint that the unit has a error code FL found bad cold water valve. Replaced part and unit running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11688995 VALVE (COLD)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Dudley, MA 01571
Chris B.
Job Details: 02/05/2024
Complaint that the unit is not washing properly. Found bad control board and will have the pump as backup. Left part with customer. Customer not too happy but wants Chris to return as he was explained how to remove the dishwasher from the location carefully. Found control not responding to the wash cycle test. Verified wash pump with voltmeter and found 8ohms present. Wire and connector is ok. Will order control board.; ordrng 1 W11646927 (Control Board)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Dudley, MA 01571
Chris B.
Job Details: 02/05/2024
Complaint that the unit has a error code F8E4. Found water in the float switch. Found water leaking from the seals. Replaced part and unit running normal. No leaks detected.; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Southbridge, MA 01550
Chris B.
Job Details: 02/05/2024
Complaint that the unit is not washing properly. Ran diagnostic cycle and wash pump is running normal but unit was very unleveled. Adjusted to level and found no issues with the dishwasher at the moment. No error codes present.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Monroe, NC 28110
Jonathan J.
Job Details: 02/05/2024
Complaint fan will not operate on any speed except for speed number one. I found fan blower harness was not fully plugged in preventing fan from fully working. I reattached harness secured. No additional issues found with microwave today microwave is heating just fine and all lights are working with no issues. Fan speeds one and two are now working. There are no additional speeds preset for this model.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Monroe, NC 28110
Jonathan J.
Job Details: 02/05/2024
"Complaint washing machine started banging so loud before customer could get to it turn it off that it almost took the whole lid off. Put giant dents in the cabinetry and lid and a tub fell on the floor. I found broken suspension rod rear right I found tub ring is damaged. I found wash basket is damaged at hub. I found dry belt squeaking no gearcase issues. Surprisingly unit will need an assortment of parts to fix. I left wash plate, removed verified tub, slides up and off easily with no issues from gearcase. cabinetry is considered cosmetic cannot order any parts for cosmetics issues. tub will be shipped directly to customer customer to call our office when parts come in after inspecting for damage. ; ordrng 1 W11217817 (Suspension rods) and 1 W10528947 (Hub) and 1 W11172199 (Tub) and 1 W11550886 (Ring) and 1 W11239857 (Belt)"