We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near York, SC 29745
Mitch H.
Job Details:
02/28/2025
"Checked and found washer would not start any cycle. Entered diagnostics, found F7E1 tachometer error. Ran control calibration, shifter activated and worked correctly but washer would not complete calibration. Exited calibration, ran automatic test cycle, completed properly. Could not clear error code. Quoted customer for replacement of control board and saved estimate. Customer declined repair. Collected for service call on cc."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7232HW0
Near Charlotte, NC 28262
Johnny
Job Details:
02/28/2025
F6e3 communication error between control board and user interface.; ordrng 1 W11419171 (Control board) and 1 W11478526 (User interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
Installed new parts. Ran calibration cycle. Unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Charlotte, NC 28227
Brandon
Job Details:
02/28/2025
Complaint unit is leaking water everywhere. Found on arrival that water valve was stripped. Replaced valve using truck stock. Tried to test after installation and found that water connection line was not the right one. Customer needs dishwasher water connection line for proper use. Other than that I did not find any other issues.; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlotte, NC 28277
Brandon
Job Details:
02/28/2025
Complaint unit is not washing dishes. Found on arrival that pump is bad. Pump had not been received yet. Please let customer know when we can return. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Charlotte, NC 28277
Brandon
Job Details:
02/28/2025
Complaint unit is not dispensing cubed ice. Found that ice was frozen together in bin. Cleaned out bin and tested unit. Unit dispensed cubed and crushed ice as designed. No other issues found.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Charlotte, NC 28277
Brandon
Job Details:
02/28/2025
Complaint customer is having issue with groceries freezing in front of damper door. Also unit seems to power off intermittently. On arrival I found that groceries were crowded around damper door causing improper air flow. Changed control with one that was sent with me for power issue. After installation unit tested properly. No other issues found.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near York, SC 29745
Mitch H.
Job Details:
02/28/2025
"Tested and ran diagnostics. No stored error codes. Checked outside vent, good airflow. Found drive motor shutting down on thermal overload after about 10 minutes. Ordering motor and blower wheel. Checked part availability and scheduled return for 3/7 PM ; ordrng 1 W11126010 (Drive motor) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/28/2025
"Tested all surface burners and adjusted flame height for each burner. Tested oven, found it running hotter than set point. Adjusted oven calibration. Now very close to set temp. Range operating properly."
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Charlotte, NC 28278
Mitch H.
Job Details:
02/28/2025
Found that serial number on ticket doesnt match serial number on unit. Updated information on ticket. Tested and found that something is broken inside door and rattling. Fan speed does not change regardless of setting. Control would not enter diagnostics. Quoted customer for replacement of door and saved estimate. Customer declined repair and is going to call Kitchenaid. Collected for service call on cc.
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS00
Near Charlotte, NC 28278
Clinton
Job Details:
02/28/2025
Installed the broken supports for door switchs and appliance manager control after that unit is fully operational heating as designed. I left harness and other parts with customer.
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
Replaced door panel.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ18
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
"Went into service mode and activated each moving component on unit. Could not reproduce noise issue, unit is working as designed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, NC 28115
Johnny
Job Details:
02/28/2025
Rescheduled; schdld next appmnt for 3/5 WED AM
We serviced a
WHIRLPOOL RANGE
Model WFE371LVS0
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
Installed new parts. Tested unit. Cx verified unit Working as designed.; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
"Error codes f6e3 control board/hmi communication error. Observed bits and pieces of something located in rotor and stuck to stator motor preventing motor from spinning, ordering all necessary parts for complete repair ; ordrng 1 W11627517 (Control board) and 1 W11680401 (User interface) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11731988 (Harness.)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/28/2025
Customer complained unit keeps running by itself. Found drain pump constantly running. Pressure hose is ok. Needs new control board. Informed customer office will call when part comes in. ; ordrng 1 W11603810 (Control board)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
02/28/2025
"Returned to install new capacitor, motor and actuator . Replaced all parts and ran diagnostics all functions working as designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lincolnton, NC 28092
Ryan S.
Job Details:
02/28/2025
Returned to install new outer drum. Lid lock and strike and agitator. Ran quick wash to verify proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ18
Near Iron Station, NC 28080
Ryan S.
Job Details:
02/28/2025
Customer complained dispenser wasnt working but started working again tested dispenser dispensed 4 cups of water verified proper operation. Informed customer recall back if issue persists.
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Charlotte, NC 28273
Clinton
Job Details:
02/28/2025
Unit had a failed actuator at replaced with truck stock parts unit is wash and spinning properly
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBSD608ESS01
Near Charlotte, NC 28270
Clinton
Job Details:
02/28/2025
Replaced ice maker and all led lights unit is fully operational after repair
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
02/28/2025
Customer complaint gasket broken on door confirm complaint water part scheduled return call for you. Have a good day.3-6-25am ; ordrng 1 W11542153 (Gasket)
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Mansfield, MA 02048
Aimee Z.
Job Details:
02/28/2025
Cust can smell strong order of oil.Found needs new Gearcase leaking oil all over cam and belt and motorCust needs Gearcase and cam with new belt Cust buying new sent estimate
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belmont, NC 28012
Ryan S.
Job Details:
02/28/2025
Returned to install timer and start switch. Installed parts ran unit for several minutes and start and dtoped unit several times. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/28/2025
"Installed new gasket, verified proper operation and fit."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ01
Near Sturbridge, MA 01566
Chris B.
Job Details:
02/28/2025
Replaced all parts and refrigerator working normal. Adjusted doors and no leaks detected.; used 1 WP4373559 (FITTING 5/16-1/4) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Sturbridge, MA 01518
Chris B.
Job Details:
02/28/2025
Replaced parts and dishwasher working normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/28/2025
"Installed new parts. Ran calibration cycle, ran service service cycle, ran water pressure level sensor. Unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pineville, NC 28134
Brandon
Job Details:
02/28/2025
Nothing wrong with with dryer. On arrival I tested unit and it heated and turned as designed. Checked power going to dryer and correct voltage was present. No issues found. No rework necessary
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, NC 28202
Clinton
Job Details:
02/28/2025
Installed new sump pump assembly. Unit is now washing properly no leaks.
We serviced a
MAYTAG WASHER TL
Model MVW5435PBK0
Near Springfield, MA 01118
Jorden
Job Details:
02/28/2025
I arrived I found code F5E1/F0E9 door switch failed installed a new switch calibrated tested ok not leaks; used 1 W11670519 (LATCH) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Springfield, MA 01104
Jorden
Job Details:
02/28/2025
I arrived I found door dont close properly apparently panel is bent I ordered panel and door hinges ; rqstng P&A on 1 W11402947 (Front Panel) and 2 W11551301 (HINGE)s
We serviced a
WHIRLPOOL WASHER FRONT LO
Model MHW5630hw3
Near North Brookfield, MA 01535
Chris B.
Job Details:
02/28/2025
Complaint that in times the washer would not wring out nor spin the clothes dry but the majority it would run normal. Found that some settings had the spin on the off. Mentioned to the customer how to set the spin and to keep an eye on this part. Ran three diagnostic cycle and all working normal. No issues found with the spin cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Belchertown, MA 01007
Chris B.
Job Details:
02/28/2025
Replace all parts and refrigerator running normal. Mentioned to the customer that the copper water line is a little kinked and to have it replaced for a flexible line and that way reduces the chances of leakage. Customer will have the refrigerator set back in place due to limited space in the cabinet and would take a second person to install it back.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5000EWIA3
Near Belchertown, MA 01007
Chris B.
Job Details:
02/28/2025
Complaint that the dryer is not heating properly. Found 240v to the heating element but element is defective. Quoted for parts and labor. Collected trip fee.
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS3
Near Oxford, MA 01540
Glenn
Job Details:
02/28/2025
"Complaint control panel not responding and wont complete a cycle. Found control panel shorting LEDs intermittent and flickering sometimes will not start and or respond. Could not enter diagnostics order parts, control panel and control board.; ordrng 1 WPW10475777 (Control panel) and 1 W10595568 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Douglas, MA 01516
Glenn
Job Details:
02/28/2025
Installed hub and wash plate tested all ok ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHW08
Near Milford, MA 01757
Glenn
Job Details:
02/28/2025
Found ice maker not harvesting. Replaced ice maker from truck stock tested all ok ; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL RANGE
Model ksgg700ess7
Near Charlotte, NC 28208
Clinton
Job Details:
02/28/2025
On arrival door assembly is missing. Only outter glass order builder threw out old door contacted Randy. Was told to inform builder to contact who they purchased unit from or contact manufacturer. Returning outter glass
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Charlotte, NC 28214
Clinton
Job Details:
02/28/2025
Collected trip charge u it is cooling properly on arrival. Custer led light was out wanted it replaced. Quoted Custer for labor and parts led module W11527432 Custer at this time does not want to repair light as long as fridge is cooling
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ06
Near Charlotte, NC 28214
Clinton
Job Details:
02/28/2025
Installed new filter housing unit now releases filter no issues
We serviced a
JENN-AIR RANGE
Model JGRP648HL01
Near Charlotte, NC 28209
Clinton
Job Details:
02/28/2025
Checked unit for errors in diagnostic no errors stored tried to replicate issues started oven over 10 times each oven. Called tech support for further guidance was told to have customer if issues arises again to video the issue. Stated both ovens are completely separate from each other and two have both fail is odd it self. No further tested required if u it is working properly as all volt test and resistance checks would pass did check igniter gaps on both stove they are with range for proper lighting Sr 7741048868
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Granby, CT 06060
Mike K.
Job Details:
02/28/2025
"Pulled unit and replaced sump assy, control. Reinstalled and ran diagnostic cycle. Completed fine and no signs of leaking, drip tray dry. Previous fails had been occurring around an hour into cycle, will have cs monitor."
We serviced a
WHIRLPOOL WALL OVEN ELECT
Model WOD51EC0HS20
Near Indian Land, SC 29707
Brandon
Job Details:
02/28/2025
On arrival I replaced ui with one that was ordered. Tested unit after install and all components tested properly. No other issues found
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Mooresville, NC 28115
Johnny
Job Details:
02/28/2025
Rescheduled; schdld next appmnt for 3/5 WED AM
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHV02
Near Agawam, MA 01001
Mike K.
Job Details:
02/28/2025
"Was making ice fine then this morning found tray mostly empty. Fan working, damper working, thermistors pass and icemaker tray. Replaced icemaker and unit filled and advanced.Unit is missing a shute seal. Ordered. Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 WPW10287601 (Seal shute) and 1 W10830277 (Gasket), dspstn on spec-tagged invntry: 1 W11043013 VALVE , used 1 W10882923 (ICE MAKER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Grafton, MA 01536
Glenn
Job Details:
02/28/2025
Flood switch is faulty and has no continuity causing constant drain will need to order part flood switch; ordrng 1 W11545764 (Flood switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Prospect, CT 06712
Jimmy R.
Job Details:
02/28/2025
"Checked over unit and found dishwasher would not was great and soap dispenser not opening or closing. Checked dispenser and found spring broken not allowing it to open when calling for detergent, replaced dispenser and ran a wash cycle finding wash arms and filter plugged. Cleaned and advised customer on how to clean wash arms and filter, ran another cycle and unit is now washing and working to factory specs ; used 1 W10861000 (DISPENSER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Wolcott, CT 06716
Jimmy R.
Job Details:
02/28/2025
"Installed new outer tub and ran unit thew a wash and spin, unit is now working to specs"
We serviced a
WHIRLPOOL WALL OVEN
Model MEW6630DDS
Near Southington, CT 06489
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found upper oven not operating normally found broil element staying on all the time never cycling, found relay on main cntrl stuck on for broil this is causing u to over heat and have a run away temp. Tested lower oven and unit is operating and heating up properly, unit will need new main cntrl witch is no longer available customer will purchase a new oven"
We serviced a
MAYTAG WASHER TL
Model WTW5105HW0
Near Southington, CT 06489
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found machine erroring out and would never wash or spin, checked errors and found F0e2 over suds F7e6 motor circuit open f7e7 motor not reaching rpms F7e1 tachometer missing or wrong signal f5e1 lid switch fault, ran a self test and unit would spin and wash normally added clothes to unit and when washing unit would move agitator very little. Tested capacitor and actuator finding both had failed this caused unit to not ramp up and not work properly. Replaced both parts and unit is now washing and working to specs ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Worcester, MA 01603
Glenn
Job Details:
02/28/2025
Complaint dryer runs but no heat. Tested found improper voltage to dryer. Tested at outlet it only has 120 on left terminal no voltage on the right terminal. Customer instruction need house electrical checked. The dryer is not the problem.
We serviced a
MAYTAG FREEZER
Model MFW2055FRZ00
Near Chicopee, MA 01020
Jorden
Job Details:
02/28/2025
"Arrived and tested by installing the new start device & overload capacitor, original compressor kicked on and began running perfectly. After 20 min frost pattern began forming and compressor drawing 1.1 amps. Temps reached 15? by the time we left. Advised customer to allow 48h before refilling unit with food, recommended customer observe temps."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, CT 06010
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found when plugged in washer would just run drain pump nonstop until unplugged. Checked control and ran diagnostics found pressure sensor failure on control this is turning on drain pump unit will need new main control, could not get threw to safety need to call and see if they will cover parts ; ordrng 1 W11603810 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Meriden, CT 06451
Jimmy R.
Job Details:
02/28/2025
"Tested unit and found dryer had been leaking gas after unit was installed, customer had to have gas company come out and shut gas off. Leak tested unit and found connection on back of unit for gas hook up leaking, found no pipe sealant on connection causing unit to leak gas. Added sealant to pipe connections bubble tested all connections and inside valve to make sure it was ok ran a cycle and unit is now operating to specs"
We serviced a
MAYTAG WASHER FL
Model MHW5630MBK0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/28/2025
"Tested washer and found unit draining water and spinning normally, customer stated unit would not spin out they would put it on a drain and spin manually to spin it out. Checked cycles and found the spin speed settings on off or on low advised customer to make sure settings are on high and to keep a watch on them if any issue plz call back but unit is functioning as designed"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
02/28/2025
Complaint unit will not wash stays on wash cycle and never progresses. Making a loud racket. I found error code F0e9 out of balance pause only error code in diagnostics history unit leaking from drain at the wall not on machine. Drain in wall is backed up. I leveled machine as I found custom floor is extremely out of level. Customer knew about drain issue. Ran a cycle of laundry through machine no issues found with machine now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
02/28/2025
Complaint will not wash. I found sump motor has failed. Has error code F4E3 in fault history. No further issues found after replacing sump motor assembly. Cleared fault codes verified heater is offering normally upon departure in diagnostics menu.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
02/28/2025
"Complaint not cooling in either zone. I found compressor windings are open. Found condenser fan is on unit. Evaporator fan is on try changing out start device. No change as windings are open. ; ordrng 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) and 1 W11580057 (Compressor) and 1 W11566851 (Control), used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4021SR
Near Attleboro, MA 02703
Aimee Z.
Job Details:
02/28/2025
Installed new assy control and tested complete
We serviced a
MAYTAG WASHER TL
Model MVWB765FW0
Near Ludlow, MA 01056
Jorden
Job Details:
02/28/2025
"Arrived and found error codes F0E3 (overload), F0E5 (off balanced) and F9E1 (long drain) stored in system, cleared codes. Ran auto test mode and all steps tested fine, calibrated and unit testing fine. Advised to decrease detergent usage and utilize proper cycles and options to match whats inside. Informed customer should return and find no manifesting defects then customer would be responsible for service fee."
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Ludlow, MA 01056
Jorden
Job Details:
02/28/2025
"Arrived and found customer had uninstalled unit before arrival. Verified with office (RC) coverage to replace the heater and nuts, replaced and could not test. Advised customer test unit and observe before letting it run unattended. Authorization # S17304 ; used 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Springfield, MA 01119
Jorden
Job Details:
02/28/2025
Arrived I installed new freezer fan tested ok normal function
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Springfield, MA 01108
Jorden
Job Details:
02/28/2025
Replaced control electric tested ok
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Easthampton, MA 01027
Mike K.
Job Details:
02/28/2025
"Called enroute, lm. No answer at home, but was early. Ran other calls and returned. Replaced console and each function tested ok. Core collected for return to office"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Rock Hill, SC 29730
Brandon
Job Details:
02/28/2025
Complaint units cooktop hot light is staying on intermittently. On arrival unit tested fine. All switches worked correctly and lights turned off when they were supposed to. Waited on the phone for an hour to document with safety team but no one answered. No repairs needed.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
02/28/2025
Installed harness pump and control and ran diagnostics ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11643701 HARNESS LOWER
We serviced a
GE REFRIGERATOR SXS
Model Gfd28geldds
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/28/2025
"Installed valve found blocked water entering valve .Need 1/4 water union to cut at top door Also needs 5/16 piece of water line Water to where goes into fridge doesnt come out Want to bring housing in case need, going to try to cut and defrost first ; ordrng 1 WR02X13684 (Filter head)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF510PSM0SS
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/28/2025
"Installed new soap dispenser,control, heater , fan ran cycle Cwa"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF217ACRS/XAA
Near Northampton, MA 01060
Mike K.
Job Details:
02/28/2025
"Rf evap drain pan is again frozen over, also getting ice build up in upper right of evap. Rest of evap has proper frost. Steamed clear drain and ice build up, is draining fine. quote for evap cover assy/thermistor and additional labor, accepted. Collected in full via cc; ordrng 1 DA97-11823A (Evap cover assy) and 1 DA32-00006S (Defrost thermistor) and 1 DA82-01415A (Drainage kit)"
We serviced a
WHIRLPOOL WALL OVEN ELECT
Model WOD51EC0HS20
Near Indian Land, SC 29707
Jonathan J.
Job Details:
02/28/2025
Missing control and ui office to call to reschedule when parts are found or come in. ; O-emld tckt
We serviced a
GE RANGE
Model JGSS66SEL3
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/28/2025
"Installed new gas valve for front left side, couldnt smell or here gas Tested all burners complete"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MSS25C4MGZ06
Near Waxhaw, NC 28173
Brandon
Job Details:
02/28/2025
Went to install door on arrival and found water line was crimped. Will need to order another door for repair. Please let customer know when we can return.; ordrng 1 W11577825 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlotte, NC 28273
Clinton
Job Details:
02/27/2025
F6e1 f3e2 unit has error store ui mismatch and communication error unit does do any think it light and press start nothing moves or changes; ordrng 1 W11513246 (Control) and 1 W11662366 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW2
Near Chicopee, MA 01013
Jorden
Job Details:
02/27/2025
"Arrived and found leak caused by a severely warped inner door panel making a large gap for water to flow out off. Also unit is a free standing mobile unit thats level, not tipped back making the leak even worse. When returning to install the door educate customer on how to the pitch of the unit should be back by a few degrees. Contacted tech support and documented. SR#7741045669 ; ordrng 1 W11612333 (Inner door panel)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Simsbury, CT 06070
Mike K.
Job Details:
02/27/2025
"Did not make any ice after last visit, on arrival cubes in tray from filling yesterday during visit, did not harvest, found full tube frozen again. Replaced icemaker and ran harvest cycle fine. Ran heater and verified 120vac at facia harness and had 4.5k ohms on tube heater with fascia off. Diagnostics cs did have an e5 error on icemaker diagnostic selection. Replaced icemaker and powered unit off. Error is clear and Peformed harvest and fill test fine. Still suggest replacing filter. Removed and unit does not need filter for water operation, but flow still ok, not great, but that is most likely supply issue.; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Waterbury, CT 06705
Jimmy R.
Job Details:
02/27/2025
"Tested unit and found fridge coming on but not cooling, checked compressor and its not running. Tested voltage at relay and found relay missing the capacitor causing no start, replaced relay with capacitor unit came right on ch led cooling and found no fan motor. Tested voltage to fan and 120v fan motor bad. Replace fan and unit is now running and cooling properly ; used 1 WP2315539 (EVAP MOTOR), and 1 W11547180 (Start device r 600) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Wilbraham, MA 01095
Jorden
Job Details:
02/27/2025
Arrived I verified the purchase receipt found service bulletin in regard to this issue ordered ideal parts for repair ; ordrng 1 W11750811 (Fill tube adapter kit)
We serviced a
GE RANGE
Model JGBS30DEK6BB
Near Waterbury, CT 06708
Andre
Job Details:
02/27/2025
Ck unit upon arrival and found all stove top burner operational. Found oven switch a 2 part regulator switch and they are separated and unable to put back together quote for replacement and customer declined
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Amherst, MA 01002
Mike K.
Job Details:
02/27/2025
"Unit is under 1yr extended warranty being a Costco purchase. Unit fills but wash motor not running, drains fine. Can hear motor hum but not run.Unit drain and water connections are in basement and need to be disconnected there to remove unit. Replaced sump assy and verified operation in normal wash. Ran diagnostic cycle fine. Did suggest having drain line come up to top of counter with air break before going to basement to lessen chances of future drain failures. ; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blacksburg, SC 29702
Mitch H.
Job Details:
02/27/2025
"Removed and replaced main control and motor. Reassembled, ran control calibration and tested washer. Completed calibration correctly and washer operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT318FZDW11
Near Grafton, MA 01560
Glenn
Job Details:
02/27/2025
Called tech line everything is documented pressures -16 & 70 amp draw 1.02 temperatures freezer 0 fresh food 18 equalization 11 minutes about 5 psig each side. tech line is recommending a replacement fridge. Sr 7740950005
We serviced a
LG WASHER TL
Model WT7300CW01
Near Oxford, MA 01537
Glenn
Job Details:
02/27/2025
Installed part drain pump tested drain all ok but discover another error 1E fill code error will need to order the fill valve ; rqstng P&A on 1 AJU75152602 (Valve)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Southington, CT 06479
Jimmy R.
Job Details:
02/27/2025
"Installed all new orifices and found front right burner head stripped out could not remove orifice from burner it got stripped out when installed, will have to order new holder and orifice advised customer will call when in due to special order ; ordrng 1 W11459259 (Orfice holder) and 1 W11428753 (Orifice)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT535PGR3BB
Near Easthampton, MA 01027
Mike K.
Job Details:
02/27/2025
"Will need to reorder part, called cs and set up return for next Tuesday pm; rqstng P&A on 1 WD19X27178 (Wash motor)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW2
Near Holyoke, MA 01040
Mike K.
Job Details:
02/27/2025
"Complaint of noisey/walking during cycle. No errors in history. Completed diagnostic cycle fine. Normal water levels and draining properly. Lower unit looks good and no bearing noise. Basket secure with little to no play between basket/tub. Suspension is weak, bouncing by multiple times with one press. Ordering suspension; ordrng 1 W10780045 (Suspension)"
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
02/27/2025
Two point rear right burner will not ignite. I could not duplicate customers complaint at this time. Were right burner and all burners are igniting within the first couple clicks oven is preheating perfectly fine broil element is preheating perfectly fine and igniting perfectly fine. Cannot duplicate. Customer complaint no cosmetics issues seen with unit at this time either. tested all functions and start devices multiple times
We serviced a
GE WASHER FL
Model GFW550SSNOWW
Near Watertown, CT 06795
Andre
Job Details:
02/27/2025
Ck unit upon arrival and found when when trying to start unit relay on control would click and shut power of display completely. Disconnect user interface and relay would clicking. Unable to properly diagnose unit because unit is shutting down quote customer for repair an customer will take over repair with his father if they wish to continue with service. When customer calls back parts thats needed is WH22x37837 main control. Also inform customer once control is replace and unit is operational its a possibility we. Isnt find other use but at this time we are unable to properly diagnose unit due to no operation at this time. Customer did not know his father email address for receipt and did not want to give up his personal email for receipt
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHZ08
Near Chicopee, MA 01013
Jorden
Job Details:
02/27/2025
SR #7741046741; ordrng 1 W11650662 (Defrost heater assembl w/ sensor)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model ASI2175GRS07
Near Chicopee, MA 01020
Jorden
Job Details:
02/27/2025
"Arrived and replaced valve, did not correct issue. Problem has to do with house plumbing, advised customer contact a plumbing professional to address water hammering."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Charlotte, NC 28277
Jonathan J.
Job Details:
02/27/2025
"Complaint washing machine will not finish a start cycle. Drain pump immediately comes on and washing machine becomes unresponsive. I found error code and full history was able to enter diagnostics menu and clear. All fault codes also started a cycle verified. All operations are working properly. unit only needs control board Unit located as of right now when you first pull into Building, F1e1 f3e1 f0e5 f2e1 error codes unit will not exit flood mode ; ordrng 1 W11607637 (Control)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HBS03
Near Chicopee, MA 01020
Jorden
Job Details:
02/27/2025
"Arrived and contacted tech support, we checked ice maker operation and tested good, found another 5E error code stored in system, cleared code. Verified fill valve operational but ice maker not receiving any water. Found heater with no continuity and thus a frozen fill line. Ordering a heater and Perma gum to seal up ice box room from freezing air leakage. Cycle power to unit as per techline request. ; ordrng 1 W11087201 (Heater fill tube) and 1 1430278 (perma gum)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/27/2025
"Customer complained unit leaks a little intermittently. Ran quick wash and watched for leaks . Didnt see leak.found small about drip from back area. Opened top and found small leak from dispenser housing , ordering housing. Informed customer office will call when parts come in. ; ordrng 1 W11627513 (Dispenser housing)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060USAA02
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/27/2025
Installed pump and new leak detector.Leak was coming through motor Ran cycle before re installed Complete
We serviced a
SAMSUNG M/W OTR
Model ME21R7051SS
Near Plainville, MA 02762
Aimee Z.
Job Details:
02/27/2025
Found a bullying on heat to replace mag and bracket fan because of a deformed cooling fan bracket Causing heating problemsNeeds mag and Tstat with fan bracket Microwave needs to come down and shell needs to come off for repair.2 men 2 slots; rqstng P&A on 1 OM75P31ESGN (Mag) and 1 DE94-02367H (Fan and cover) and 1 DE47-20007B (Tstat)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ08
Near Norton, MA 02766
Aimee Z.
Job Details:
02/27/2025
"Center light in fridge was out , replaced with new led complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28273
Mitch H.
Job Details:
02/27/2025
"Checked and tested. Found thermal fuse blown. Removed and replaced fuse. Reassembled, tested, heating and cycling correctly.Inv.# f/ts kit not listed 60247845; used 1 279816 (Thermal kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Tega Cay, SC 29708
Mitch H.
Job Details:
02/27/2025
"Confirmed ice maker not working. Removed and replaced ice maker, reinstalled, tested, cycled and filled properly. Replaced bin"
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW3430IL03
Near Tega Cay, SC 29708
Mitch H.
Job Details:
02/27/2025
"Tested and ran diagnostics. Found F6E0 communication error. All components working but UI not always responding. Checked entitlement, found parts covered by 60 month warranty. Labor not covered. Quoted customer for labor. Customer approved. Ordering console. Checked part availability and advised customer that office will call to schedule when part arrives. Collected full amount on cc.; ordrng 1 W11449431 (Console)"