We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Worcester, Massachusetts 01606
Chris B.
Job Details:
07/18/2023
Complaint that the water dispenser is not working. Found water filter needed adjustment. After setting the filter in its place unit working normal. Great water flow. Complaint that the crisper drawer was opening on its own. Leveled out the unit and refrigerator working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42QMX00
Near Shrewsbury, Massachusetts 01545
Chris B.
Job Details:
07/18/2023
Complaint that the unit is not cooling properly. Found both damper and return clogged up with ice. Found drainage clogged. Unclogged and thawed out all the freezer side.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/18/2023
"F5e3, as soon as unit comes on., reading lid locked when it is not. Quoted for lid lock/labor. Approved, payment made with card on file, subtracting service call already paid.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
07/18/2023
"Unit under 1yr warranty per service bench.Complaint of unit not starting, just hearing lid lock click.Tested multiple times starting cycles on arrival, testing fine, goes through fill and into agitation fine.No errors in history, ran self test fine.Did hear actuator being noises and taken several attempts to switch, replaced actuator.Rand self test again and running smooth, everything else operating fine in testing.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
07/18/2023
"Tested unit and found machine would bang when spinning and sensing a cycle, checked tub and found leaning forward causing it to bang against cabinet, adjusted legs and ran machine thew a cycle with clothes found unit now spinning properly advised customer on leveling load and when loading to make sure the load of clothes is even and weights are the same. Checked over all other operations and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
07/18/2023
"Checked over unit and found ice production very slow causing customer to run out of ice, cycled ice maker and found unit only filling up a few ice cubes in tray tested water from dispenser and found water just barley coming out, removed water filter and water is now coming out normally filled ice maker and unit is now filling up, advised customer filter is bad and needs to be replaced he will get a new one and replace it. Ice maker operating to specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
07/18/2023
Replaced control board ran unit thru test mode all components operating normally. At this time unit is running and checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
07/18/2023
Found freezer and fresh food doors not sealing Causing frost and condensation. Doors wrapped. Needs new doors.; ordrng 1 W11023687 (Doors) and 1 W11178521 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Hartford, Connecticut 06120
Chuck M.
Job Details:
07/18/2023
Customer complaint is that refrigerator was not cooling properly. Inspected and found evaporator fan blocked with ice and not turning. Cold air was not circulating. Cleared ice and fan is working properly. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
07/18/2023
Customer complaint is that washer knocks and does not spin out clothes. Inspected and found hub worn. Wash plate need to be broken off. Ordered wash plate. ; ordrng 1 W10752283 (washplate)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near East Hartford, Connecticut 06108
Chuck M.
Job Details:
07/18/2023
Installed control panel and tested. Washer checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
07/18/2023
"Customer complaint is that refrigerator is not cooling. Inspected and found frost and ice buildup on FF evaporator. Freezer is not cooling at all and has no frost pattern. Compressor and freezer fan are running. Ordered compressor, freezer evaporator, evaporator fan harness for FF section, nitrogen kit and 2 extra time slots P&A. ; rqstng P&A on 1 W11087438 (motor-evap) and 1 WPW10608485 (evaporator), ordrng 1 W10832994 (compressor), rqstng P&A on 1 NitrogenKit (Nitrogen Kit) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Simsbury, Connecticut 06081
Ruben C.
Job Details:
07/18/2023
Replaced gearcase and drive pulley ran diagnostics normal ran spin normal tested operation normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Indian Trail, North Carolina 28079
Jeff L.
Job Details:
07/18/2023
Replaced heater in fridge. Ran unit thru test mode all components are operating normally. At this time unit is running and operating normally. Unit ran and checked ok(Call complete)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
07/18/2023
Customer complaint is that dryer trips breaker. Ran dryer and a minute and a half in dryer tripped breaker. Inspected and found motor struggling. Quoted customer for P&L. Customer will buy new.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
07/18/2023
Customer complaint is that dishwasher was not draining. Inspected and found drain hose blocked. Cleared drain hose and tested. Dishwasher is draining.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Vernon, Connecticut 06066
Chuck M.
Job Details:
07/18/2023
"Customer complaint is that refrigerator control was displaying E and P. Then it flashes random digits. Replaced control and programmed. Tested and found damper very noisy. Ordered damper. ; ordrng 1 WPW10594330 (control), used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Tolland, Connecticut 06084
Chuck M.
Job Details:
07/18/2023
Installed ice maker. Advised customer to allow time for ice production.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
07/18/2023
Installed. We control and motor sump assy. Tested all checks ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Windham, Connecticut 06226
Amanda R.
Job Details:
07/18/2023
Complaint that making loud noise from freezer fan hitting some ice in video customer had today evaporator was clear removed some random pieces of ice set temps at recommended
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
07/18/2023
Replaced wire harness and lid lock tested operation normal
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFP
Near Ashford, Connecticut 06278
Amanda R.
Job Details:
07/18/2023
F90 error code door lock in locked position with door open door wont close held door switch down and held cancel button lock unlocked itself tested functions of unit operation normal
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
07/18/2023
Drain catch clogged removed catch cleaned tested draining normally started a clean cycle
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
07/18/2023
Complaint that taking longer to cook things checked temp cycling normally went over how to calibrate and adjust temp
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
07/18/2023
Not agitating or spinning capacitor bad replaced calibrated unit ran automatic test operation normal ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Killingly, Connecticut 06241
Amanda R.
Job Details:
07/18/2023
Freezer gasket not sealing on left upper side fixed gasket door sealing
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Pomfret, Connecticut 06259
Amanda R.
Job Details:
07/18/2023
Door not closing on right side the evaporator cover wasnt pushed in all the way and the right rail wasnt able to go back enough to close door fixed issue door sealing
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
07/18/2023
Installed new dispenser unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
07/18/2023
Installed new cover and control unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHGXRT00
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
07/18/2023
"Installed new ice maker unit however is not making ice due to a frozen fill tube from a faulty inlet valve.; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 WPW10190965 ICE MAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Simsbury, Connecticut 06092
Ruben C.
Job Details:
07/18/2023
Replaced ice maker and arm tested normal found unit has problem wit ph evap fan voltage flutuating from control cuasing fan motor to slow down or stop ordering control and fan motor; rqstng P&A on 1 W11035836 (Control) and 1 WPW10464673 (Fan motor)
We serviced a
KITCHENAID OVEN
Model KOSE500EBS05
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
07/18/2023
"Retuned to install new door switch, installed door switch and reassembled. Tested door sitch and oven light turns on and off now. Ran bake preheat and unit preheated properly. verified proper operation."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV1
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
07/18/2023
I installed the ordered part and tested the unit for the cx. The unit is not working. The unit display is showing an error code once its plugged in (f1e4). The unit will not start. Wire connections and harness are good at the control board. Im ordering a control board to resolve the issue.; ordrng 1 W11342846 (Control board)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
07/18/2023
"I installed the ordered parts and found the ordered igniter is for the lower oven not the upper. The upper oven igniter has a longer harness, so the lower oven harness can not be installed in place of an upper oven harness. The upper oven harness is no longer available on tribles. I called WP techline to document the parts availability.Sr7736883310; ordrng 1 7432P14360 (Upper oven ignitor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
07/18/2023
Checked unit found motor winding open cuasing no wash replaced motor tested operation normal; used 1 W11085683 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
07/18/2023
Replaced reservoir and housing also used some permagum tested water dispenser dispensing water normally; used 1 212643 (Permagum) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
07/18/2023
Follow up needed reordering part Randy ordered control received wrong part ; O-emld tckt
We serviced a
JENN-AIR DISHWASHER
Model JDB1105AWS
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
07/18/2023
Found unit not draining. Pulled pump and found no obstructions. Unit need new pump witch is NLA from mfg. customer to replace dishwasher.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
07/18/2023
"Retuned to install new control. Installed new control, control now has sound. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
07/18/2023
"Customer had two complaints, one was door handle was loose. Found door handle was just not tightened properly, was able to tighten door handle and door handle now secured properly. 2nd was water dispenser not set up properly, informed customer water dispenser is working as designed, water can hit the rim of a glass easier with this design. To make sure to tilt glass forward to prevent water from dispensing on top rim of glass. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
07/18/2023
"Returned to install new fan assembly. Installed new fan and defrosted frost buildup from fan not working. Reassembled and ran service test 3 , fan working now.,verified proper operation."
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Walpole, Massachusetts 02071
Angel R.
Job Details:
07/18/2023
"Found blower wheel stripped, office will tag for return visit.; ordrng 1 WP697772 (blower wheel)"
We serviced a
GE DISHWASHER
Model CDT765SSF0SS
Near Foxborough, Massachusetts 02035
Angel R.
Job Details:
07/18/2023
Was unable to pull out unit to access the latch. Gaskets on sides are causing door not to close. Advised customer to have unit accessible upon return if they decide to go ahead with repairs.
We serviced a
SAMSUNG RANGE
Model NX584311S/AA
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
07/18/2023
Bake not working. Igniter only drawing 2.3 amps. Replaced igniter and all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS19KTMS2
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
07/18/2023
Installed new icemaker and it cycled and filled properly. ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER
We serviced a
GE RANGE
Model JBP23DR3CC
Near Mansfield, Massachusetts 02048
Angel R.
Job Details:
07/18/2023
Found bake element corroded and broken off. Will order new one.; ordrng 1 WB44T10060 (range bake element)
We serviced a
MAYTAG LAUNDRY CENTER
Model MHW5630HC3
Near Sharon, Massachusetts 02067
Angel R.
Job Details:
07/18/2023
"UI seems glitchy and the LED display as well. Customer says problem is erratic, only happens once in a while. Will order new UI and nice harness. Ran diagnostic cycle and checked for error codes and found nothing, tested ok. Unit is filling properly, also please note customer does not know if the outlet is dedicated for washer, saw lights dimming and noticed a second line splitting from the junction box.; rqstng P&A on 1 W11316253 (harns-wire) and 1 W11325569 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Grafton, Massachusetts 01560
Chris B.
Job Details:
07/18/2023
Complaint that the unit is moldy in the racks and is not draining correctly. Found error code F7E1. Ran two diagnostic cycles and unit working normal. Draining and wash pump is normal but after the second cycle unit is not getting proper water temperature and filling up with cold water even running a third test cycle. Mentioned to the customer to run the unit with hot water and do a self cleaning. Mentioned to the customer that the unit will need hot water to operate properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Attleboro, Massachusetts 02703
Angel R.
Job Details:
07/18/2023
"Ran diagnostics found F3E2 inlet temp. Fault, F0E4 spin limited by water temp, F8E1 long fill, F0E3 overload, F2E1 stuck button. Water flow on cold seems a bit weak, installed new valve. Tested ok.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W11165546 ( VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Attleborough, Massachusetts 02760
Angel R.
Job Details:
07/18/2023
"Installed control, tested ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, North Carolina 28278
Ryan S.
Job Details:
07/18/2023
Customer complained of fault code. Upon arrival ran diagnostics and found multiple f8e0 error codes. No loose harness between acu and fan. Ordering acu control and fan. Scheduled return for 7-24-23 am ; ordrng 1 W11261167 (Acu) and 1 W11598119 (Fan blower)
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
07/18/2023
"Complaints microwave not working. Open close door error F1e5 error. I found left. Interlock has failed. I found light bulb has failed. I found microwave will not heat. Also displaying open close door air inner door has a lot of free play on hinge support. Unit will need microwave, appliance manager and inverter as long with harness, rivet, cam assembly, hinges fuse, light inside of the microwave And inner door to fix ; rqstng P&A on 1 W10217711 (Inverter) and 2 W10874474 (Hinge)s and 1 W11033422 (Intetlock) and 1 W10915648 (Control) and 1 WP4375321 (Fuse) and 1 W11346197 (Magnetron) and 1 W10886919 (Bulb) and 1 WPW10128850 (Lever) and 1 W10486210 (Inner door)"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
07/18/2023
Customer had appliance fixed Saturday by a 3rd party company does not need service.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3Q
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
07/18/2023
I replaced all previously ordered parts tested operations no leaks no additional issues. Found with washing machine at this time. Performed calibration procedure. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/18/2023
7736882622 file number I added 37 grams back 1.2 amp draw upon arrival 0 and 2 maybe psi static run -20 and 10 psi pressures after adding are -10 and 80 psi. Tech line advising to blow out system after breaking apart and replacing evaporator paying attention to anything that comes out using a white paper towel. Evaporators are known for leaking on the specific model. ; ordrng 1 W11578004 (Evaporator) and 1 W11506619 (Coupler) and 1 W11504450 (Coupler) and 1 W11109499 (FILTER DRIER-TUBE R600a) and 1 W10898074 (COUP LOKPREP SEALANT)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/18/2023
"Complaint dryer is not heating. I found dryer is an apartment complex. I found open thermal fuse, open heating element. I found dryer vent is completely restricted, causing the issues to occur with the heating element and the thermal cut out dryer vent issue needs to be corrected or no heat condition will occur again. ; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sutton, Massachusetts 01590
Chris B.
Job Details:
07/18/2023
"Complaint that the unit has parts on the rack that are broken. Will order all parts for a return visit. ; rqstng P&A on 1 W10914507 (Third Rack Rail Right) and 1 W10913628 (Third Rack Rail Left) and 2 WPW10250162 (Adjuster Cover)s and 2 WPW10195840 (Arm Clip)s and 2 WPW10546503 (Rack Adjuster)s and 1 WPW10588165 (Rack Adjuster Housing R) and 2 WPW10195839 (Clip)s and 2 WPW10250160 (Clip)s and 1 WPW10463906 (Screen) and 1 W11101428 (Wash Arm Lower) and 1 WPW10588164 (Rack Adjuster Housing L), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
07/18/2023
I replaced all previously ordered parts. I performed a calibration procedure at customer. Perform a quick wash cycle. No abnormal noises. No leaks no more issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
07/18/2023
Complaint making slow ice will make a handful of ice every day I found low water pressure icemaker only filling ice tray with 2 to 3 cubes worth of water. I found water filter is the cause of restriction. I removed water filter. Customer now has great water pressure no water pressure issues with filter removed. Icemaker filling with proper amount of water. temp in freezer is -1? temp in fresh food compartment is 36.2?.
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS04
Near Charlotte, North Carolina 28209
Ryan S.
Job Details:
07/18/2023
Found burner switch missing from truck parts. Called customer and Informed customer office will call to reschedule when part comes in. ; ordrng 1 WPW10371235 (Burner switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Charlotte, North Carolina 28208
Ryan S.
Job Details:
07/18/2023
"Customer had multiple complaints. Lights out in ref section top. Light out in shelf drawer door section. And shelf drawer gasket torn, and ref door gaskets torn. Confirmed all complaints. Ordering led strip on top of ref wiling. Ordering one lef for right side of shelf drawer section. Ordering door gaskets for ref, and door gasket for shelf. Informed customer office will call when parts are authorized and parts come in. ; rqstng P&A on 1 W11043011 (Led) and 1 W10695459 (Led) and 1 WPW10443326 (Shelf gasket) and 2 W10830274 (Door gasket)s"
We serviced a
LG DRYER
Model DLGX3701V
Near Franklin, Massachusetts 02038
Angel R.
Job Details:
07/18/2023
"Inspected wiring and UI, machine lit up and ran ok. Problem seems to happen erratically According to customer. Tested it multiple times, tested ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
07/18/2023
"Retuned to install sump ordered by previous tech. Installed sump assembly. Ran quick service mode to test function, and no leaks detected. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
07/18/2023
"Cs complaint of not starting, on arrival had her try to start cycle and failing on her, then I tried and started fine, started 15+ times without issue, had her try again and failed. Had her press more firmly and she was able to start multiple cycle in a row with no issue.Unit is working, she just needed to press more firmly, matching washer doesnt require her to push harder, so she thought it was failing."
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ04
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
07/18/2023
"Replaced control, customer said one of the main ways she knew failure was that she would put a bag of kernels in paper bag, set for 3 minutes, which it failed, she set for another 3 minutes. Only had several kernels popping .She also said defrosting meat the outside was starting to cook while inside was still frozen.Average:1 cup 2 minutes to boil 1000 watts 1st attempt.. 2 min 10 seconds. Second right at 2 minutes.Output verified at 1000 watts.Customer believes unit not working properly. called techline to document.Middle of call was disconnected, called againHad me put in 2 cups of water at 70 degrees, cook on high for 1 minute. Our starting temp officially was 73 and ended at 106, techline put operation at ~975 watts and would be normal for unit.File # Sr#7736885847"
We serviced a
WHIRLPOOL WASHER
Model MTW5807TQ0
Near Wilbraham, Massachusetts 01095
Roger R.
Job Details:
07/18/2023
"Installed new lid safety switch and checked screens on fill valve, all ok ; dspstn on spec-tagged invntry: 1 WP8318084 DOOR/LID SWITCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
07/18/2023
Installed new control again. Put into defrost and melted any residual frost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Springfield, Massachusetts 01119
Roger R.
Job Details:
07/18/2023
Found freezer working okay and no excess frost. Fans okay. Unit will need a new damper control for refrigerator. Will order and return to install ; ordrng 1 W11645127 (DAMPER CNTRL)
We serviced a
LG WASHER
Model WM3270CW
Near Springfield, Massachusetts 01119
Roger R.
Job Details:
07/18/2023
Found unit has a bad drain pump. Quoted $69.99 for pump and $239 labor charge. ; ordrng 1 4681EA2001T (DRAIN PUMP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
07/18/2023
Installed new defrost heater due to bad connection in the heater circuit at the brown wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Springfield, Massachusetts 01104
Roger R.
Job Details:
07/18/2023
Installed new control for refrigerator. Checked coils and all checks okay b
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
07/18/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
07/18/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
07/18/2023
"Cx complaint that the unit is making noise while running and not drying clothes. I inspected the unit to confirm the complaint. I found the belt was torn. The unit has heat, it tumbles and has good airflow. I suggested using smaller load sizes for better drying performance. The unit is working as designed.; used 1 341241 (Belt) from stock"
We serviced a
LG WASHER
Model WM3488HW
Near Belchertown, Massachusetts 01007
Mike K.
Job Details:
07/18/2023
Replaced drain pump and tests fine. Tested in drain and spin cycle after filling in normal cycle.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
07/18/2023
"Cx complaint that the unit is not dispensing water and ice and the noise is still present. I inspected the unit to confirm the complaint. I found the door switch not being pushed in far enough to activate water and ice. I held the switch down fully by hand both water and ice worked fine. The unit needs a new left RC door to resolve the issue. Regarding the rattling noise I ran tests 3 & 4 separately for about 10 minutes and did not hear the noise. He has a video and it sounds like the SS tubing rattling against something. I will check it out again if its still occur on the return. I called techline to document the issue.when I was about to leave the sound appeared. I propped the unit up with 2*4s and found the sound coming from the condenser rubbing the sheet metal under the unit that the compressor sits on. I called techline again, they recommended making adjustments to it. If that doesnt work the sheet metal could be replaced. I made adjustments, the sound is not present. Im ordering the door for the return visit.Sr7736885732; ordrng 1 W11435353 (Left RC door)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Pineville, North Carolina 28134
Jeff L.
Job Details:
07/18/2023
Replaced control board on microwave then put unit into test mode all components are working properly at this time. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Pineville, North Carolina 28134
Jeff L.
Job Details:
07/18/2023
Found the clock jumping ahead about 2 minutes a day and customer has to reset timer for correct time. Ryan has already replaced the 2 parts that would cause this issue. Part#W11600630 part#W11261167 spoke with Randy and was advised that office will call when part comes in; ordrng 1 W11600630 (Control panel) and 1 W11261167 (Control board)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
07/18/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
07/18/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near New Britain, Connecticut 06051
Ruben C.
Job Details:
07/18/2023
Shaft on timer has broken needs timer knob is ok cust has knob ordering timer; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/18/2023
Thawed ice and installed new control box. Please allow 24hrs for temps to stabilize.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
07/18/2023
Installed new drive assembly unit is fully operational.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
07/18/2023
Customer states every time they run the unit there is a foul smell that lasts multiple days upon inspection found. When unit drains gasses are returning up the stand pipe.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/18/2023
Installed new cntrl and placed unit into a defrost cycle found unit now defrosting and all operations working to specs
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, South Carolina 29745
Mitch H.
Job Details:
07/18/2023
Tested and ran diagnostics. Found F1E2 and F1E71 errors. Requesting P&A for control.; rqstng P&A on 1 W11419171 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, South Carolina 29710
Mitch H.
Job Details:
07/18/2023
"Replaced dispenser. Ran diagnostics cycle. No stored error codes. Cycled completed properly, dispenser opened and all other functions tested correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
07/18/2023
"Entered diagnostics, attempted to cycle ice maker. Would begin cycle but not complete. Replaced ice maker, tested, cycled properly, tested valve, actuated and filled correctly.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE , used 1 W10873791 (Ice maker) from stock"
We serviced a
MAYTAG DRYER
Model MEDB700VQ0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
07/18/2023
"Ran dryer, found noise coming from area of motor and blower. Checked and found idler making noise but also blower wheel vibrating. Requesting P&A for idler and wheel.; rqstng P&A on 1 WP8544737 (Wheel) and 1 WPW10547292 (Idler)"
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hw2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/18/2023
"Tested unit and found washer not starting a wash cycle due to strike broken off, replaced strike and ran unit threw a wash cycle found all operations now working to factory specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Stafford, Connecticut 06076
Gary V.
Job Details:
07/18/2023
"Inspected and found tub hub stripped, and wash plate seized, will submit estimate and call for return date.; rqstng P&A on 1 W10902814 (Wash plate) and 1 W10528947 (Tub hub)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/18/2023
"Inspected and found drive pulley came loose and tightened and adjusted, cycled thru auto test and tested fine now.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Windsor, Connecticut 06095
Gary V.
Job Details:
07/18/2023
"Inspected and found actuator broken, replaced with new and ran calibration and cycled, tested fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL FREEZER
Model AZC5216LW0
Near Charlotte, North Carolina 28269
Mark C.
Job Details:
07/18/2023
Unit is cooling properly it just needs the lid. Jeff is contacting whirlpool to see if the repair is covered.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
07/18/2023
Found condensation around front of ice box and ice in bin slightly melted and clumped. Checked and found ice door not sealing and letting warm air in. Ordering ice door.; ordrng 1 WPW10606117 (Ice door)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
07/18/2023
"Installed new motor and capacitor and attempted to calibrate and run cycle, but acu not responding, verified getting 120v, main acu defective, will order and return.; ordrng 1 W11608056 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
07/18/2023
"Inspected and found tub hub stripped, and wash plate seized, will submit estimate and call.; rqstng P&A on 1 W10752283 (Wash plate) and 1 W10528947 (Tub hub)"
We serviced a
KITCHENAID RANGE
Model KESS907SBB00
Near Tolland, Connecticut 06084
Gary V.
Job Details:
07/18/2023
"Office ran Card autho# 871382661. For $284.59. Installed new ui and cycled, tested fine."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Watertown, Connecticut 06795
Martino S.
Job Details:
07/18/2023
"Check unit as per customer complaint dryer lock cannot use, found control is lock customer unable to operate unit because shes unaware lockout operation on control. Unlock control then check unit working to specs and instruct customer on control lockout feature and letting her know how to unlock control in the feature."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
07/18/2023
"F8e1 (long fill, no water) only error in history, cleared.Ran test mode and valves operating with good flow through each. Ran second time to verify operation of valves again, all good.Raised right side to have basket more centered, ran calibration cycle and ran self test twice, completed fine both times. Ran normal cycle through fill into agitate, ran drain and spin. All functions test fine.Suspension good single bounce, basket spins freely with no bearing noise. Visual inspection of lower components good, no signs of leaking oil spray.Noises vibration at full spin with drain motor running, but all functional tests good."