Service History 586

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Putnam, Connecticut 06260

Chris B.

Job Details: 07/20/2023

"Complaint that the unit is making noises while spinning. Ran diagnostic test for agitation and spin found no noises from the basket nor gear case in the both slow and fast agitate nor on the slow and medium spin cycle but did make a 3 second screech sound in the high speed spin. Will order parts for a return visit. Will order belt and cam kit. ; rqstng P&A on 1 W11239857 (Belt) and 1 W10721967 (Splutch), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 07/20/2023

Complaint that the unit is not cooling properly. Found evaporator frozen up. Ran diagnostic test. Heating Element is working properly and so does the thermistor. No error codes present. Evap fan is working properly and draining correctly. Defrosted all and unit running normal. Mentioned to the customer to keep an eye on the freezer side for the next few days.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Charlton, Massachusetts 01507

Amanda R.

Job Details: 07/20/2023

F1e2 f0e3 overload error reference number for cc 908767932 washer stating close lid when lid is closed lid lock bad replaced lid lock tested operation normal ; used 1 W11394572 (DOOR LOCK) from stock

We serviced a

GE REFRIGERATOR

Model TBF-15S

Near Norfolk, Massachusetts 02056

Angel R.

Job Details: 07/20/2023

"Unit has no available parts. Cooling but not enough, cleaned up as much as possible."

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Medfield, Massachusetts 02052

Angel R.

Job Details: 07/20/2023

"Checked unit for dust covering vent on back by fan motor, customer had already cleaned behind and around rear panel. Says unit has been better."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/20/2023

Installed all new parts. Cycled power off. Please allow 24hrs for ice production.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/20/2023

"Replaced transmission, clutch and washplate, ran spin cycle and running fine. Ran normal cycle through fill and into agitate fine, cancelled and drained fine.Installed folding door that I had taken down to access unit."

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/20/2023

User interface not responding. Some buttons work other not functioning. Quoted for interface and denied. Collected for service call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/20/2023

"Unit not cooling in rf, Evap clogged with frost, put into defrost and compressor still running. Quote for control board, accepted. Replaced board and programmed, put into defrost and verified heating. Steamed clear frost build up.; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/20/2023

"Disassembled, replaced wiring harness. Reassembled, tested, all functions operating properly. Ran calibration, completed correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/20/2023

"Confirmed purchase date and took picture of receipt. Found unit cooling and operating properly. Customer says that after she turned humidity control on unit began cooling. Entered diagnostics but found control would not respond to inputs. Also found freezer light switch not working correctly, has to be moved around to get light to work. Ordering control and switch.; ordrng 1 W11524469 (Control) and 1 W11396033 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/20/2023

"Replaced ice box fan and control. Ran fan and ice maker tests in diagnostics. Now has proper airflow from fan, ice maker cycled and returned to home position correctly, fill valve operating properly. ; dspstn on spec-tagged invntry: 1 W10846539 FAN , used 1 WPW10675033 (Control) from stock"

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 07/20/2023

Tested and checked operation. Found compressor starts properly but condenser fan not running. Requesting P&A for fan motor.; rqstng P&A on 1 W10124096 (Condenser fan motor)

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 07/20/2023

"Found wash pump leaking from bottom and unit not washing well. Quoted for parts and labor. Replaced pump and found fill valve not working. Quoted additional $69.99 for water valve. Replaced valve and checked all okay. Unit washing well. ; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11175771 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Springfield, Massachusetts 01107

Roger R.

Job Details: 07/20/2023

Found two error codes one for stuck UI and the other for water hazard. Neither effect performance of washer. Checked bottom of unit and all looks good. Ran diagnostics and all functions working properly. Unable to find issue. Instructed about loading and detergent usage.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP0

Near Amherst, Massachusetts 01002

Roger R.

Job Details: 07/20/2023

"Found defrost drain tube clogged an leaking water into freezer, cleared tube and removed ice. Checked draining properly now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mint Hill, North Carolina 28227

Vincent O.

Job Details: 07/20/2023

Installed new compressor. Pulled vacuum and checked for leaks. Recharged 47g r600. Verified properly cooling. All functions check ok.

We serviced a

NAPOLEONBBQ DRYER

Model MED4500MW0

Near Palmer, Massachusetts 01069

Roger R.

Job Details: 07/20/2023

Found unit heating properly and temperatures good. Recommended to have vent cleared and checked as necessary.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 07/20/2023

"Replaced interface, each function working, tested in normal cycle and operating properly. Cancelled and drained fine"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 07/20/2023

I installed the ordered parts and tested the unit for the cx. The unit is dispensing water to the IM as designed.The cx has substantial condensation building on the secondary mullion area. It did not get warm during my entire visit. The unit needs a new secondary mullion to resolve the condensation issue on the bar below the RC door. Im ordering the part for the return visit.; ordrng 1 W11102439 (Secondary mullion)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Charlotte, North Carolina 28227

Robert A.

Job Details: 07/20/2023

"I installed the ordered parts and tested the unit for the cx. The unit is not spinning correctly, there is still a large gap at the bottom area where the drum meets the front panel. The issue is the front panel, its clearly deformed and warped in multiple areas causing the gap to the point where clothes are building in the cabinet as they fall through the gap. The unit needs a new top panel to fully resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10806345 (Front panel)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 07/20/2023

"Customer complained unit has fault code. Unit is in apartment complex, room2232. Met with maintenance and entered vacant apartment. Found f9e0. Found unit doesnt have proper voltage to receptical. Informed customer he will need to get electrician or builder to fix issue."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/20/2023

Retuned to install new blower. Took down unit and found old blower warped. Installed new blower and reassembled unit. Ran blower on all settings and showed customer unit running on high speed. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 07/20/2023

"User warranty per service bench.Torn rf gasket, both sides. Replaced and steamed out wrinkles, instructed to leave closed if at all possible for remainder of day.Instructed to close left door before right to prevent reoccurring in future.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 07/20/2023

"Complete dishes not drying dishes still soaking wet at the end of the cycle. I tested operations found F7 E1 error code incoming water to cold. Customer has a tankless heater. Takes a very long time to get hot water to kitchen sink faucet, and when water is turned off, water immediately gets cold again, when turning water back on. Heater is working fine now after clearing code in diagnostics, no error codes at the end of a diagnostic cycle either. No rinse agent in Dispenser at all. Advised customer to use rinse agent for best drying performance."

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/20/2023

Washer lid lock not locking causing machine not to start. Replaced lid lock and tested all checks ok. ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 07/20/2023

Range not heating. Tested supply power and found 0vac at l2-N customer must resolve power problem.

We serviced a

GE REFRIGERATOR

Model GSH25JGBBWW

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 07/20/2023

"Inspected and found water line in freezer door frozen, quoted for dispenser heater install, she will call."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 07/20/2023

"Installed new acu and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found machine making noise and banging when sensing and when spinning out even with no clothes in tub, checked tub and found unit way out of level causing tub to bang, leveled tub to make sure it was even around cabinet recalibrated unit and ran a wash and spin cycle. Unit is now washing and spinning to factory specs"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

Check unit not heating unit needs high side magnetron customer decline service saying not cost effective to repair with labor cost

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Southington, Connecticut 06489

Martino S.

Job Details: 07/20/2023

"Check unit found constant dripping from cold water valve into detergent dispenser, replace water valve and check unit working to specs. Water supply shut off is old and dripping slowly picture taken and customer is aware of it.; used 1 W11165546 (Water valve) from stock"

We serviced a

WHIRLPOO REFRIGERATOR

Model WRS325SDHZ08

Near Avon, Connecticut 06001

Martino S.

Job Details: 07/20/2023

"Check unit found ice bin not securely push in for motor contact operation, push in ice bin securely and check unit working to specs dispensing cube and crush ice."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Winsted, Connecticut 06098

Martino S.

Job Details: 07/20/2023

"Turn on/off switch ice maker fill, one sets of ice already in the bin. Customer complaining of burning smell which I cannot verify or see anything burnt anywhere saying this is going on from last year while repair company was there. Verify 1st comping here no part needed at this time.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found unit had been making a loud grinding noise when entering the spin cycle, ran diagnostics and found error F7e5 shifter fault, wile running a self test found actuator just buzzing never shifting into a cycle actuator faulty. Replaced actuator and recalibrated unit ran wash cycle and all functions now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 07/20/2023

"Installed evap, compressor and filter drier, ran vacuum and checked for leaks, recharged with 3.75 r134a and unit started cooling, please allow 24-48 hours for temps to stabilize.; used 1 WPW10143759 (FILTER DRIER UV) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Davidson, North Carolina 28036

Mark C.

Job Details: 07/20/2023

Installed new belt and motor unit is fully operational.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/20/2023

Arrived and unit was supposed to be dispatched under her Lowes service plan. She will call Lowes back.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 07/20/2023

"Inspected and found wash pump broken, replaced and cycled, tested fine.; used 1 W11085683 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/20/2023

"Inspected and found no frost pattern on evap, and compressor running hot, unit needs compressor and ordering evap for back up. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 2 876765 (Tubing)s"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 07/20/2023

Customer complained of fault code. Upon arrival ran service mode and found f7e5 error. Visually inspected under unit and found slider cracked. Replaced slider from ts and read ran service mode and all spin and agitate functions working. All other functions working also. Ran normal wash and unit filled and started washing. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/20/2023

"Checked and found wire to drain pump pulled out of connector. Repaired connection, tested, operating properly."

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Springfield, Massachusetts 01151

Roger R.

Job Details: 07/20/2023

Installed new door safety interlock assembly. Checked operation all okay.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plymouth, Connecticut 06782

Martino S.

Job Details: 07/20/2023

"Check unit as per customer complaint making noise, ran diagnostic through cycle test unit works normal, ran drain and spin cycle unit works normal. Ran quick wash cycle unit washes rinse drain and spin and finish cycle checked working to specs."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found machine not powering up and not selections coming on, checked voltage to unit and 120v is present at terminal block. Removed front panel and found cntrl molex supplying power not clipped in fully causing unit to shut done and not power up, reattached and clipped in to stop from falling out ran a wash cycle and all operations are now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hampden, Massachusetts 01036

Roger R.

Job Details: 07/20/2023

Installed new shifter actuator and tested all okay.

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Walpole, Massachusetts 02071

Angel R.

Job Details: 07/20/2023

"Installed wheel, tested ok.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Foxborough, Massachusetts 02035

Angel R.

Job Details: 07/20/2023

Compressor getting proper voltage but wont turn on. Hearing starter/relay clicking over. Will order new compressor.; rqstng P&A on 1 482801 (mount-tray) and 1 WPW10507886 (compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found fridge light module flashing like a strobe light none stop, removed light and found led modules bad making light flash and not operate properly. Unit needs new led module will order part and return ; ordrng 1 W11527432 (Led module)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 07/20/2023

"Retuned to install new control board. Installed control board and ran quick wash/ normal. Watched unit run through fill, wash, drain and spin cycles with no issue. Verified proper operation."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2632LP2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found no water dispensing when activating paddle could hear valve coming on, checked filter and found ok removed and still no water coming out. Checked water supply and found unit getting proper water, removed water line directly from supply and valve not opening to push water threw system unit needs new valve will order and return ; ordrng 1 242252702 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 07/20/2023

Cust did not have bill of sale has to go back to Lowes for a receipt

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL30IGX10

Near Charlotte, North Carolina 28205

Robert A.

Job Details: 07/20/2023

"I installed the ordered part and tested the unit for the cx. The unit is still not dispensing water to the IM. I tried water dispensing from the fridge unit, no water there either. I removed the water supply lines from the wall to the valves, both have no water moving through the lines. The unit will need to be pulled out to turn on the water at the wall valve. The cx will call the installers back to safely pull out the units and turn on the water."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 07/20/2023

"Customer complained of no heat. Found thermal cutoff blow.,replaced thermal cutoff and thermostat. Reassembled and ran dryer and heater no cutting on and off at proper temps. Informed customer not to push unit back too far to smash vent, and checked for proper venting outside. Vent was slightly smashed so fixed outside vent exit . ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 07/20/2023

Customers complaint is range will randomly power off and reset. Tested and found a loose connection at outlet. Tighten and tested all checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 07/20/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 07/20/2023

Need to re pressurized system with nitrogen and double check if loosing pressure ordering compressor to have when we go out though ; ordrng 1 WPW10466675 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near China Grove, North Carolina 28023

Vincent O.

Job Details: 07/19/2023

Unit is getting correct 120 voltage but not coming on. Control board will have to be replaced ; rqstng P&A on 1 W11429620 (Control board) and 1 W11135391 (User interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 07/19/2023

Arrived to diagnose refrigerator. Model and serial numbers are not matching. Customer does not have valid POP. Customer will call manufacturer.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Webster, Massachusetts 01570

Amanda R.

Job Details: 07/19/2023

Throwing F7e1 tachometer missing couldnt duplicate issue today starting normally on multiple cycles quoted for new actuator

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Brooklyn, Connecticut 06234

Amanda R.

Job Details: 07/19/2023

Belt broken replaced with dryer kit tested operation normal ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Plainfield, Connecticut 06354

Amanda R.

Job Details: 07/19/2023

Not making ice in both ice makers and not dispensing water no water coming to unit set freezer temp at recommended condenser fan blade fell off motor reattached

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near York, South Carolina 29745

Mitch H.

Job Details: 07/19/2023

"Checked and found some inputs on keypad not responding. Entered diagnostics, found F2E1 and F2E2 errors. Requesting P&A for console.; rqstng P&A on 1 W11192369 (Console), dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

KITCHENAID RANGE

Model KCGS950ESS02

Near York, South Carolina 29745

Mitch H.

Job Details: 07/19/2023

"Tested and was unable to duplicate issue. Based on customer description, requesting P&A for left front burner head.; rqstng P&A on 1 WP8286815 (Burner head)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/19/2023

Found stem on timer broken so knob will not work l ordering timer.; ordrng 1 W11685947 (Timer)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mansfield, Massachusetts 02048

Angel R.

Job Details: 07/19/2023

"Ran diagnostics found F5E1 lid lock failure. Replaced lid lock, tested ok.; used 1 W10810403 ( DOOR LOCK) from stock"

We serviced a

MAYTAG WASHER

Model MAH6500AWQ

Near Avon, Connecticut 06001

Ruben C.

Job Details: 07/19/2023

Checked unit found unit leaking from tub seal tub no longer available no charge for service second appl

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 07/19/2023

Ice maker not working. Tested power at ice maker L-N found 0vac. Tested voltage through ice maker blk/wh harness and found 0vac. Removed harness and tested power blk/wh found 120vac. Needs new harness. Quoted customer for harness they will pass and requesting refund.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Winsted, Connecticut 06098

Martino S.

Job Details: 07/19/2023

"Check unit as per customers complaint unit not operating door not locking. Put unit into drain and spin cycle door does not lock door strike good, replace door lock and ran diagnostic and check unit working to specs.; used 1 W11394572 (Lid lock) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Harwinton, Connecticut 06791

Martino S.

Job Details: 07/19/2023

"Check unit as per customer complaint buttons not working, check unit operation unable to get touch pad buttons to operate. Disconnect power check connection and turn power back on, unable to press start or cancel buttons control operation just keep moving from cycle to cycles with no operation from unit. Parts order tentative P/A.; ordrng 1 WPW10653840 (Door lock) and 1 W11120155 (Control electronics) and 1 W11162732 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Springfield, Massachusetts 01128

Roger R.

Job Details: 07/19/2023

"Found unit not responding and F6E1 error code for communication error between CCU and the MCU. While looking up parts Customer decided to buy new unit. Estimated $300 for main board. Did not look up motor or UI panel. No repair done charged trip charge only, $129 cash paid"

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/19/2023

"Customer complained unit wont start sometimes, he thinks its the door or lock because he can press down on he door and it will lock eventually. Ran service mode and found f1e2 main control motor side fault. Inspected lid and hinges, lid and hinges are ok, and open and close properly. Ran lid lock test and lid wouldnt lock 1of 5 times trying it. Reds lid lock. Also ordering main control due to error code present. Informed customer office will call when parts come in. ; rqstng P&A on 1 W11417461 (Main control) and 1 W10861642 (Lid lock)"

We serviced a

MAYTAG DRYER

Model MED6230HC0

Near Suffield, Connecticut 06093

Mike K.

Job Details: 07/19/2023

"Dryer not tumbling, worked before they moved it, then realized they didnt need it at new place and brought it back. Found knife lodged in the blower wheel, cleared and working fine."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 07/19/2023

"Replaced console, verified each button functioning. Put both ovens into bake and each heating up fine"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Troutman, North Carolina 28166

Mark C.

Job Details: 07/19/2023

"Customer states the fan is loud. Unable to recreate issue, instructed customer on the proper use and care of the unit. Unit is fully operational."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Springfield, Massachusetts 01129

Roger R.

Job Details: 07/19/2023

"Unit still not responding. Called tech support, Sr number 7736891368. Was recommended to replace UI panel. I would also like to have a harness on hand if needed as well. ; ordrng 1 W11561182 (Panel, ui) and 1 W11590868 (Harness), used 1 W11394572 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 07/19/2023

"Found unit still not sealing properly on freezer door at top right (handle side). We had already tried to heat it and re-set the seal. Will need new door seal. Will order and return asap. ; ordrng 1 W11159728 (Gasket filler) and 1 W10136733 (Gasket, freezer)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TFB

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/19/2023

Installed new solenoid. Al checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/19/2023

Dishwasher not draining. Found knock out still in disposal. Was able to knock out and tested all checks ok. Not covered under warranty.

We serviced a

MAYTAG WASHER

Model LAT9314AAE

Near Middlefield, Connecticut 06455

Jeremy B.

Job Details: 07/19/2023

Washer intermittently working and blowing fuse. Found door switch needed adjustment its pushed too far back. Adjusted and tested all checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 07/19/2023

Customers complaint is dryer not starting. Found knob on timer not sitting properly causing machine not to start. Tightened and tested all checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 07/19/2023

Customers complaint is washer shaking during spin. Ran self test found all checks ok. Started high speed spin adjusted legs all checks ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/19/2023

Customers complaint is dryer takes too long to dry. Found dryer heating to proper temp. Used vent test kit and test failed. Unhooked vent pipe and vent passed. Vent must be cleared. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT740SALW0

Near Scotland, Connecticut 06264

Amanda R.

Job Details: 07/19/2023

Replaced console and new Ui control tested operation normal

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 07/19/2023

Customers complaint is washer leaking. Tested and found the drain pipe that drain hose is inserted to has a leak. Customer must resolve drain problem. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Windham, Connecticut 06280

Amanda R.

Job Details: 07/19/2023

"Damper motor loud reps,fed damper assembly sounds normal ; used 1 WPW10594329 (DAMPER CNTRL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS0

Near North Attleborough, Massachusetts 02760

Angel R.

Job Details: 07/19/2023

"Ran diagnostics found F6E1 low no water. F6E4 float switch open, F7E1 no heat. Pump and motor not running, filling and draining ok. Customer decided they will buy new unit as this one is over 10 years old and not worth the repair."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Attleborough, Massachusetts 02760

Angel R.

Job Details: 07/19/2023

"Installed parts, tested ok."

We serviced a

MAYTAG DRYER

Model MDG3000AWW

Near Wrentham, Massachusetts 02093

Angel R.

Job Details: 07/19/2023

"Installed parts, tested ok."

We serviced a

WHIRLPOOL WASHER

Model MWFW9200SQ00

Near Wrentham, Massachusetts 02093

Angel R.

Job Details: 07/19/2023

Bolts on unit are not able to be removed. Charged customer for diagnostic. They will try to remove themselves.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Milford, Massachusetts 01757

Angel R.

Job Details: 07/19/2023

"Installed control, tested ok."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Norfolk, Massachusetts 02056

Angel R.

Job Details: 07/19/2023

Vent hose needs cleaning. Unit is heating up fine. Advised customer to call vent cleaning company.

We serviced a

WHIRLPOOL DISHWASHER

Model WFG550S0HZ0

Near Franklin, Massachusetts 02038

Angel R.

Job Details: 07/19/2023

"Installed hinge, tested ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 07/19/2023

Customer complaint is that dishwasher washer had error code F9e1 long drain. Confirmed error code and found drain to sink blocked. Cleared and tested. Dishwasher checked ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS1

Near Vernon, Connecticut 06066

Chuck M.

Job Details: 07/19/2023

Customer complaint is that door was not closing properly. Inspected and found dishwasher was not leveled. Leveled dishwasher and showed customer it works. Customer complaint is that pivot tine and positioner on upper rack does not secure dishes. Found positioned warped causing fold down tine to pull out of position. Ordered tine and positioner. ; ordrng 1 W11627535 (Pivot Tine) and 1 W11179755 (Positioner)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Vernon, Connecticut 06066

Chuck M.

Job Details: 07/19/2023

Customer complaint is that oven was too hot and home air filter was responding red instead of blue. Inspected and found oven door was not on properly. Corrected door and tested. Oven checked ok. Customer approved.

We serviced a

FRIGIDAIRE WASHER

Model FFLE4033QW0

Near South Windsor, Connecticut 06074

Chuck M.

Job Details: 07/19/2023

Installed fill hose and tested. No leaks found. Washer checked ok.

We serviced a

LG REFRIGERATOR

Model LRFDC2406S/01

Near Bloomfield, Connecticut 06002

Chuck M.

Job Details: 07/19/2023

Installed freezer evaporator cover. Unit was in defrost. Advised customer to allow time for unit to stabilize and reach proper temperature.

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