We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Plainville, CT 06062
Jimmy R.
Job Details:
01/28/2025
"Installed new main control and ran unit threw a calibration cycle, everything is now going threw and unit is completing the cycle. Ran a wash and spin all operations working to specs"
We serviced a
WHIRLPOOL COOKTOP
Model JIC4536XS00
Near Southington, CT 06489
Jimmy R.
Job Details:
01/28/2025
"Tested unit and found cooktop erroring out F47 wide communication error between controls, f61 power control does not work, tried to run a configuration but unit would not respond. Found inner module faulty and burnt relay causing no communication between controls, unit would need new module assembly and display to fix but module is no longer available for this machine. Advised customer on issue and advised warranty would get ahold of them for further actions on what is going to happen next ; ordrng 1 WPW10396615 (Display board) and 1 W10607548 (Module/ no longer available)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS5
Near Windsor Locks, CT 06096
Ruben C.
Job Details:
01/28/2025
Checked unit light is not getting voltage from control gave cust estimate for new control board
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Fort Mill, SC 29708
Clinton
Job Details:
01/28/2025
Center bolt to rotor backed out tighten the bolt back torqued down so it wouldnt fall back out tested unit no more noise
We serviced a
WHIRLPOOL RANGE
Model WFES5030RW0
Near Matthews, NC 28105
Caleb
Job Details:
01/28/2025
"Replaced front glass, unit checks fine."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Chicopee, MA 01013
Jorden
Job Details:
01/28/2025
"Arrived and found spring mount and coin slider broken plus switch stuck closed. Contacted manufacturer tech support and we also found the ACU is not lightning up at all, plus Nicholas from commercial tech support recommended replacing the temp switch and stating this part is defective which caused ACU issues. Customer is undecided, sent estimate to email on file. SR #7740833661Spoke with Nicholas 3pm, @ commercial tech support."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Suffield, CT 06078
Mike K.
Job Details:
01/28/2025
"This call was run last night, notes in that call as well. Not making ice, found cube jammed in icemaker causing bail arm to be stuck. Cleared and unit ran harvest and fill cycle fine"
We serviced a
GE REFRIGERATOR
Model GFE28HMKEES
Near Agawam, MA 01030
Mike K.
Job Details:
01/28/2025
"Unit not cooling. Found evap fan not running, once turned, it started running, but wobbly and noisy.Quoted for evap fan /labor. Collected for service call only as they will think on it."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belmont, NC 28012
Ryan S.
Job Details:
01/28/2025
"Found harness to drain pump broken also found the lid lock broken. Replaced both from truck stock and verified proper operation; used 1 W11670519 (LATCH), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Belmont, NC 28012
Ryan S.
Job Details:
01/28/2025
"Customer complained unit filter door not closing properly, upon inspection door it looks to be as designed. Called techline, techline starred if its 1/8th inch its in factory spec. Part not available yet due to unit being new. Informed customer unit is as designed per whirlpool spec.Sr# 7740834359"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
01/28/2025
"To install parts ordered after removing wash plate found metal savings under wash plate removed, not tried to take out gearcase and found that teeth on gearcase and inner basket had stripped and cannot remove gearcase tried pressing with Jack and hammering. Cannot get gearcase out in tub is ruined also due to teeth striped. Bring inner basket and outer tub form. Customer parts will be shipped to his home. Check parts for damage and call Office.; ordrng 1 W11178227 (Inner basket) and 1 W11219115 (Outer tub)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS312SNHB06
Near Southington, CT 06489
Jimmy R.
Job Details:
01/28/2025
"Tested unit and found fridge section would hold temp freezer section would fluctuate from 0 to 28 degrees sometimes higher making items defrost and refreeze, removed control and checked for improper tags finding control needs to be replaced with proper control. Tested thermistors and they are reading normal, checked frost pattern and found excess frost on evaporator due to poor defrost cycle, unit will need new control and defrost harness with thermistor. Will order and return ; ordrng 1 W11546609 (Cntrl) and 1 W11650659 (Thermistor and harness)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MRT711SMFZ02
Near Sutton, MA 01590
Glenn
Job Details:
01/28/2025
Found deli drawer falls out of tracks this has happen since purchase date order parts; ordrng 1 WPW10468556 (Rail track right) and 1 WPW10468555 (Rail track left)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hartford, CT 06112
Ruben C.
Job Details:
01/28/2025
Checked unit found control is not responding touch panel is not responding ordering main control checked control for loose ribbon or loose wire normal ; rqstng P&A on 1 W11620481 (Control)
We serviced a
MAYTAG LAUNDRY
Model MVW5430MW1
Near Enfield, CT 06082
Gary V.
Job Details:
01/28/2025
Inspected and found broken wire harness replaced with new wire harness and cycled tested fine.; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Worcester, MA 01609
Glenn
Job Details:
01/28/2025
"Found door latch failure repairs approved. I did process the credit card, but I had the wrong name on it. I called the office. They said it went through, but its not showing up as paid on my iPad. This may need to be confirmed upon a return date. Order part.; ordrng 1 WPW10443885 (Door lock)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Enfield, CT 06082
Gary V.
Job Details:
01/28/2025
"Inspected and found multiple problems, main control faulting when changing settings, pressure system fault and drain pump loud, will submit estimate and call for return date.; rqstng P&A on 1 W11032117 (Main acu) and 1 W10448876 (Pressure switch) and 1 WPW10605427 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Ludlow, MA 01056
Jorden
Job Details:
01/28/2025
"Arrived and entered serial, SB web verified 1 year standard warranty. Ran unit and found it heating as normal, good venting as well. Noticed the temp setting set quite low, advised on how to choose cycles and options for the best drying results. Unit tests fine. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
MAYTAG M/W OTR
Model MMMF6030PZ00
Near Southington, CT 06489
Jimmy R.
Job Details:
01/28/2025
"Went to remove unit and found microwave stuck in place and not moving, found unit siliconed to tile wall and no room at top cabinet to move unit. Spoke with customer and unit needs to be down and accessible for us to work on unit he will have to call when unit is down and ready to be serviced also advised we do not put unit back up he will need who ever takes it down to put it back up ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waterbury, CT 06708
Andre
Job Details:
01/25/2025
Ck unit upon arrival and drain unit and ran calibration and ran quick wash and unit operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11170319 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Holly, NC 28120
Clinton
Job Details:
01/25/2025
"Replaced control capacitor and harness from truck stock found harness to motor was cut; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Concord, NC 28027
Johnny
Job Details:
01/25/2025
"Installed new parts. Tested repair by pressing down on basket, no bouncing occured."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Waterbury, CT 06705
Andre
Job Details:
01/25/2025
Ck unit upon arrival per customer unit has a funny taste. Remove water filter from equation and use a pitcher to completely flush reservoir and then have customer taste water and cu some stated water taste better which then I inform customer he needs to replace water filter
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cheshire, CT 06410
Andre
Job Details:
01/25/2025
Ck unit upon arrival and found F7E1 error code Tachometer missing. Found F7E1 error code multiple time in unit history. When tilt unit found cam has dark rubber mark on cam which would indicate built slipping/dragging. Drive motor is covered for 10years. Quote customer for belt and actuator with cam kit and customer declined estimate for repair collect service charge
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, CT 06451
Andre
Job Details:
01/25/2025
Ck unit upon arrival and customer stated unit is banging when goes into spin cycle. Check and found noise coming from drain hose banging against washer inform and instruct customer and customer will secure drain hose properly against wall.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Fort Mill, SC 29707
Brandon
Job Details:
01/25/2025
Complaint units upper rack is falling down. Need adjusters for repair. Also ui is not responding to touch. Also element is rusted. Ordering all parts for repair. Please let customer know when we can return.; ordrng 1 W10902370 (Ui) and 2 WPW10588164 (Adjuster)s and 2 WPW10588165 (Adjuster)s and 2 WPW10250160 (Adjuster)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195839 (Adjuster)s and 2 WPW10195840 (Clip)s and 2 WPW10250162 (Cover)s and 1 W10703867 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Huntersville, NC 28078
Johnny
Job Details:
01/25/2025
"Broken wire at drain pump. Replaced harness, when plugged in the drain automatically kicked on and unit would not go into service mode, needs new control board and drain pump.; ordrng 1 W11513246 (Control board) and 1 W11399437 (Drain pump), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Huntersville, NC 28078
Johnny
Job Details:
01/25/2025
Unit goes into defrost mode and gets stuck. Suggest replacing both electronic boards. ; ordrng 1 W11518204 (Dispenser board)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Fort Mill, SC 29707
Brandon
Job Details:
01/25/2025
Complaint unit is not spinning out clothes all the way. Found on arrival that unit has over sudsing issue and pressure switch on control board is shorted out.Ordering control for repair. Please let customer know when we can return. Unit is still under warranty. Customer did not have reciept. Will get from landlord.; saved tckt
We serviced a
KITCHENAID OVEN
Model KFGG504KPS4
Near Fort Mill, SC 29707
Brandon
Job Details:
01/25/2025
On arrival I replaced parts that were ordered and unit is still having same issue. Ignitor sparked once and but gas never lit. Smelled and heard gas coming through manifold but after first test neither ignitor or gas would actuate. Ordering control and regulator for repair. Please let customer know when we can return.; ordrng 1 W11652041 (Control) and 1 W10919226 (Regulator)
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Fort Mill, SC 29715
Brandon
Job Details:
01/25/2025
Customer used self clean option and glass exploded. Installed glass on arrival and tested unit. Unit tested properly no other issues found.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fort Mill, SC 29708
Brandon
Job Details:
01/25/2025
On arrival I installed harness and control. Tested unit after installing and unit tested fine. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Rock Hill, SC 29732
Brandon
Job Details:
01/25/2025
On arrival I installed parts and tested unit. Unit tested properly after install. No leaks detected. No other issues found.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Huntersville, NC 28078
Johnny
Job Details:
01/25/2025
Installed new part. Ran service cycle. Unit working as designed.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Charlotte, NC 28216
Clinton
Job Details:
01/25/2025
Replaced washer suspension unit operation is now normal.
We serviced a
KITCHENAID RANGE
Model WEE750H0HZ5
Near Charlotte, NC 28217
Clinton
Job Details:
01/25/2025
Ordering control unit sending voltage out to light ordering switches as welll; ordrng 1 W10917724 (Switch) and 1 W10857622 (Switch) and 1 W11113848 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Charlotte, NC 28205
Clinton
Job Details:
01/25/2025
Unit had kinked drain line couldnt drain properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, NC 28205
Clinton
Job Details:
01/25/2025
Ice maker failed need new ice maker order part ; ordrng 1 W11700250 (Ice maker)
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Charlotte, NC 28205
Clinton
Job Details:
01/25/2025
Not the correct model and serial number matter fact its a fridgidaire
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28215
Clinton
Job Details:
01/25/2025
Order suspension bouning badly office to call on return ; ordrng 1 W10780045 (Suspension)
We serviced a
GENERAL ELECTRIC RANGE
Model JB655YKFS
Near Meriden, CT 06450
Andre
Job Details:
01/25/2025
Ck unit upon arrival and found left front element not working properly. Only outer portion is operating order parts for replacement submitted for Authorization P/A; ordrng 1 WB24X25013 (Infiniti switch) and 1 WB30X24111 (Surface element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Southington, CT 06489
Andre
Job Details:
01/25/2025
Ck unit upon arrival and found F4 E3 error code wash motor not running. Install sump motor assembly from truck stock and ran unit and unit is now operating to manufacturers specs ; used 1 W11613479 (Sump motor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bristol, CT 06010
Andre
Job Details:
01/25/2025
Ck unit upon arrival and plug unit in and found drain pump running consistently submitted for new control for replacement. Order parts for repair ; ordrng 1 W11608056 (Control)
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66DEK4WW
Near Waterbury, CT 06704
Andre
Job Details:
01/25/2025
Ck unit upon arrival and found ignitor not glowing bright. Replace ignitor with truck stock and ignitor now glow brighter and valve open and oven is now operational. ; used 1 12400035 (Ignitor kit) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Charlotte, NC 28213
Clinton
Job Details:
01/25/2025
"Unit noise is co,img from Gearcase case ordering new gear case ; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rock Hill, SC 29730
Brandon
Job Details:
01/25/2025
"Complaint unit is not cycling. On arrival I found the slider to be broken. Tried to replace using truck stock but the one I had was broken too. Please replace truck stock slider and order one for customer.; ordrng 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Agawam, MA 01030
Mike K.
Job Details:
01/24/2025
"Unit is under 1yr wp warranty per service bench.Getting f9e1 error and tear in boot.F0e2, f9e1, F5e3 oversuds, long drain, lid lock errors in history.Filled and found draining slowly in component testing.Cleared drain trap and still draining slowly. Ordering boot and drain pump.; ordrng 1 W11314648 (Boot) and 1 W11458345 (Drain pump)"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Chicopee, MA 01013
Jorden
Job Details:
01/24/2025
"Arrived and ran unit, found no issues in terms of filling, draining, agitating or spinning. Unit fully operational. Likely an off balanced load, advised customer bulky or heavy settings will help prevent unit from going out of balance."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
01/24/2025
"Ran dryer and found unit shaking and rumbling wile unit would tumble, checked rollers and found broken in half causing noise. Replaced rollers with service kit lubed rollers and idler, unit is now running to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Hampden, MA 01036
Gary V.
Job Details:
01/24/2025
"Inspected and found belt and pulley popped of its mounting and adjusted and tightened, tested fine.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Chicopee, MA 01020
Jorden
Job Details:
01/24/2025
"On site for multiple tickets. Found front support roller bearing ground down and broken, replaced and tested fine. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Avon, CT 06001
Ruben C.
Job Details:
01/24/2025
Checked unit found control keeps draining non stop will not cancel could not get into diagnostics checked pressure hose is secure on board ordered control; ordrng 1 W11657965 (Control)
We serviced a
KITCHENAID M/W OTR
Model KMHS120KPS01
Near Belchertown, MA 01007
Jorden
Job Details:
01/24/2025
"Arrived and found lamp perpetually receiving power from control, pressing button responds in three display but does not modulate power to lamp. Ordering ACU. ; ordrng 1 W11545876 (ACU)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Prospect, CT 06712
Jimmy R.
Job Details:
01/24/2025
"Tested unit and found washer would start a wash cycle and just sit never advancing, checked errors and found F7e5 shifter failure. Checked shifter and found moving freely replaced shifter and same issue unit using agitator to try and spin. Found clutch not disengaging shifter to let it spin unit will need new clutch and cntrl to fix properly. Parts tentative p/a ; ordrng 1 W10754448 (Clutch) and 1 W11429620 (Cntrl), used 1 W10734521 (SLIDER) from stock, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Meriden, CT 06450
Jimmy R.
Job Details:
01/24/2025
"Tested unit and found machine would not wash unit would fill then sit never moving spray arms, ran diagnostics and found errors 4-3 wash motor not running 7-1 no heat checked voltage to wash motor and 120v is being supplied wash motor is faulty. Customer will replace machine"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Meriden, CT 06450
Jimmy R.
Job Details:
01/24/2025
"Tested dryer and found unit was not heating wile running a timed dry cycle, removed front panel and checked for ignition found ignitor glowing but unit short cycling heat would come on then shut off. Tested gas valves and found valves clicking over and over taped on valves and they came on tried running again and same issue. Unit will need new burner assembly, timer due to super hard to turn and cracking, thermostat and cycling thermostat, advised burner was a special order will call when in ; ordrng 1 W11566736 (Timer) and 1 WP3387134 (Cycling thermostat) and 1 W11050897 (Thermostat) and 1 W11652257 (Burner assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Meriden, CT 06450
Jimmy R.
Job Details:
01/24/2025
Checked over unit and found fridge section lights out and not operating found door gaskets torn on each corner causing poor sealing. Repacked led kit for freezer and draw will need to order new main led module and 2 door gaskets. All parts tentative p/a ; ordrng 2 W10830274 (Door gasket)s and 1 W11527432 (Led module)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Plainville, CT 06062
Andre
Job Details:
01/24/2025
Ck unit upon arrival per customer unit had stop work ran unit and found no water coming in. Disconnect hose and found no water coming. Customer went down stairs and water valve to washer shuts off. Ran unit after water got turn on and unit is now operating to manufacturers specs
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Bristol, CT 06010
Andre
Job Details:
01/24/2025
Ck unit upon arrival and found F5E3 error code with lid lock and wont open. After opening lid install new latch and ran unit and unit is now operating to manufacturers specs ; used 1 W11670519 (Latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, CT 06001
Ruben C.
Job Details:
01/24/2025
Checked unit found door seals torn ordering door seals for both top doors; ordrng 2 W10830274 (Gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Meriden, CT 06450
Jimmy R.
Job Details:
01/24/2025
Installed new control and recalibrated machine ran a wash and spin cycle finding unit is now operating to factory specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Cheshire, CT 06410
Jimmy R.
Job Details:
01/24/2025
"Tested Ice maker in diagnostics and found error e5 thermistor bad ice maker cooling satisfied, checked ice maker and found no water in mold and thermistor faulty not registering ice maker. Replaced ice maker and reset unit, cycled ice maker and unit filled and cycled properly ; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Waterbury, CT 06704
Jimmy R.
Job Details:
01/24/2025
"After installing suspension unit would sit in a drain cycle and never advance, pump is draining strong and operating normally. Checked pressure hose and found good tested pressure switch by blowing into hose and unit would just keep draining tried to stop but control pressure switch is faulty will need to order control ; ordrng 1 W11567712 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SWO
Near Monson, MA 01057
Gary V.
Job Details:
01/24/2025
"Inspected and found open thermal fuse, replaced with new fuse and cycled, tested fine. Unit is an older model and has other issues and she is aware, ; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Union, CT 06076
Gary V.
Job Details:
01/24/2025
"Installed parts listed and cycled thru diagnostic test, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near East Windsor, CT 06088
Gary V.
Job Details:
01/24/2025
Installed new control board air vent and dispenser cycled through diagnostics and tested fine.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Belchertown, MA 01007
Jorden
Job Details:
01/24/2025
"Arrived and installed harness, before installing other parts ran auto test cycle and quick wash, tested fine. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, MA 01007
Jorden
Job Details:
01/24/2025
"Arrived and found no error codes stored in system, ran auto test mode and all working normally. Ran quick wash and worked fine. Contacted tech support to document and we also found the power outlet is loose with improper connections. Advised customer have outlet repaired then reach out to manufacturer customer service and request the Connected team to download the app and run any software updates. Unit operating as designed. SR #7740807544Safety #7740745855"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Belchertown, MA 01007
Jorden
Job Details:
01/24/2025
Arrived and found door boot clamp broken and outer rim of gasket disconnected but inner ring good. Ordering new door boot clamp. ; ordrng 1 DC97-04973B (Door boot clamp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Charlotte, NC 28277
Clinton
Job Details:
01/24/2025
Unit had no power going to it switch was off
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Charlotte, NC 28277
Clinton
Job Details:
01/24/2025
Installed new dispenser
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Rock Hill, SC 29730
Brandon
Job Details:
01/24/2025
On arrival I installed control and calibrated unit. Found that drain pump had burnt out since last time. Used truck stock to replace drain pump. After installing unit tested fine. No other issues found.; used 1 WPW10276397 (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Lancaster, SC 29720
Brandon
Job Details:
01/24/2025
On arrival I installed wheel and adjusters. After installing parts unit tested properly. No other issues found.; dspstn on spec-tagged invntry: 4 W10195416V WHEEL and 2 WPW10546503 ADJUSTER
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lancaster, SC 29720
Brandon
Job Details:
01/24/2025
"Complaint unit keeps having different error codes. On arrival I found a communications error code in diagnostics and that was all. Customer states that oven stays on even after trying to turn it off. Customer is going to get an extended warranty. When whirlpool sends over authorization he will need the oven control, mw control, and ui for repair.Mw control. W11325603Oven control. W11261167Ui. W11600321"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Tega Cay, SC 29708
Brandon
Job Details:
01/24/2025
Complaint unit is making noise. Found on arrival that something was in drain pump. Took drain pump off and washed it out on sink. reInstalled drain pump and unit tested fine several times. If customer calls back send with drain pump. W11396717
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Tega Cay, SC 29708
Brandon
Job Details:
01/24/2025
On arrival I installed gaskets ordered. Made sure all gaskets properly sealed after install. All doors sealed properly. No other issues found.; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Iron Station, NC 28080
Ryan S.
Job Details:
01/24/2025
"Customer complained dispenser not dispensing rinse aid. Ran service mode and unit working electronically. Installed new dispenser and ran service test. Both sections of dispenser working. Informed how unit works and shows her how pump is pushing of liquid, verified proper operation."
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Attleboro, MA 02703
Aimee Z.
Job Details:
01/24/2025
"Found no power to water valve . Also air getting in at ice box Found a service kit for the ice maker.Her dispenser isnt working either no ice or water ; rqstng P&A on 1 DA97-21040A (Ice buckets) and 1 DA97-17342A (Dispenser complete) and 1 DA97-08680G (Ice chute complete), ordrng 1 DA82-02696A (Ice make service kit), rqstng P&A on 1 DA97-12661A (Water valve complete)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Foxborough, MA 02035
Aimee Z.
Job Details:
01/24/2025
Installed new belt
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR
Near Foxborough, MA 02035
Aimee Z.
Job Details:
01/24/2025
Found dead mouce wedge in the condenser fan .Fan is working and starting to cool
We serviced a
WHIIRLPOOL WASHER
Model WFW5605MW1
Near Wrentham, MA 02093
Aimee Z.
Job Details:
01/24/2025
Installed new control and drain pump filled and drained .Door locked up.Called Tech-Line NateRan tes 12 ran fine Fills locks up and wont drain until end if run drain and spin and locks upSpoke to Randy suggested to order console and preasure switch; ordrng 1 W11591400 (Console) and 1 W11316246 (Preasure switch) and 1 W11565030 (Latch)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD65EBSJ2WS
Near Bellingham, MA 02019
Aimee Z.
Job Details:
01/24/2025
Installed new heater complete
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, NC 28214
Clinton
Job Details:
01/24/2025
Customer stated unit was shut off at time and stop cooking but the display what still have the time on the control and that the light would shut off tested unit multiple times still heats at this time order control; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Charlotte, NC 28217
Clinton
Job Details:
01/24/2025
Installed ice bucket
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Bristol, CT 06010
Andre
Job Details:
01/24/2025
Ck unit upon arrival and install control board and unit now operating ran cycle and motor and drain pump all start to operate. Inform customer of any other future failure happen he or she will be responsible for parts and labor
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Charlotte, NC 28210
Clinton
Job Details:
01/24/2025
Control order digit missing Custer asked to fix also order switch ; ordrng 1 W11544349 (Control) and 1 WP3149404 (Switch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, NC 28262
Johnny
Job Details:
01/24/2025
"Previous technician incorrectly diagnosed unit. Cx wants refund ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28262
Johnny
Job Details:
01/24/2025
"Installed new part. Ran calibration cycle, ran service cycle, working as designed."
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Charlotte, NC 28226
Clinton
Job Details:
01/24/2025
Adjusted electrode unit does light but slowly checked and cleaned orifice.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Charlotte, NC 28226
Clinton
Job Details:
01/24/2025
Replaced compressor unit working properly after repair ; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Belmont, NC 28012
Mitch H.
Job Details:
01/24/2025
"Checked and found dishwasher leaking from drain pump. Removed and replaced pump. Tested, no leaks.; used 1 W10876537 (Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Grafton, MA 01519
Glenn
Job Details:
01/24/2025
"Install parts, dry maintenance, kit, element, thermostats, and thermal fuse tested all OK ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT and 1 WP3387747 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Denver, NC 28037
Ryan S.
Job Details:
01/24/2025
Return to install gear case ordered install gear case and rotor ran unit through agitate and spin cycles verified no noise and proper operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Denver, NC 28682
Ryan S.
Job Details:
01/24/2025
"My complainmicrowave no longer heating, found bad magnetron replace magnetron from pre-ID truck stock ran unit with cup of water test verified proper operation"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Stanley, NC 28164
Ryan S.
Job Details:
01/24/2025
Customer leds out. Replaced LEDs from pre Id ts . Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28054
Mitch H.
Job Details:
01/24/2025
Removed and replaced washer control board. Reassembled. Ran control calibration and tested washer. Completed calibration and all operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB0
Near Gastonia, NC 28054
Mitch H.
Job Details:
01/24/2025
Checked and found control not responding to any inputs. Could not change temperature settings or enter diagnostics. Ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11357371 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Gastonia, NC 28056
Mitch H.
Job Details:
01/24/2025
"Tested and ran diagnostics. No stored error codes. Ran full diagnostics cycle, all components and heater operating properly. No issues. Dishwasher operating as designed. Instructed customer on making sure water is hot at sink before starting dishwasher, ensure they are using rinse aid. Dishwasher operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
01/24/2025
"Tested and ran diagnostics. Found F3E2 pressure system error. Also found belt guard off and rubbing. Could not locate screws for guard. Cleared errors. Ran diagnostics cycle. No issues with motor, gear case or other components. Ordering control, guard and screws. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11513246 (Control) and 1 W11409708 (Guard) and 2 WP22001995 (Screw)s"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ7
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
01/24/2025
"unit non-repairable per tech line frame damage, broken joints where unit was riveted together from factory. Ram also has broken spot welds more than likely when ram broke. It popped rivets loose on frame Was instructed not to install any parts. Have to call Safety Team as manufacturers Internet is down nationwide today. Tech line states I need to call safety on Monday and trade care team as there is still a lingering odor of burnt electrical smell manufacture advises to call safety. 7740689134"