Service History 58 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Simsbury, CT 06070

Ruben C.

Job Details: 06/13/2024

Replaced main control ran diagnostics normal tested cycle normal draining and spinning normally

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near West Hartford, CT 06110

Ruben C.

Job Details: 06/13/2024

Replaced lower harness tested operation normal ran diagnostic normal drain pump working normally

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Wethersfield, CT 06109

Ruben C.

Job Details: 06/13/2024

Checked unit found motor not started tried control first still no start had to replace motor tested operation normal ran diagnostics normal; used 1 W11613479 (Motor) from stock

We serviced a

WHIRLPOOL WASHER

Model HAV2557AWW

Near Charlotte, NC 28205

Robert A.

Job Details: 06/13/2024

Cx complaint that the unit is not finishing cycles. I inspected the unit to confirm the complaint. I found the unit starts cycles but stops at the drain portion of the cycle. The drain pump hums and a burning smell emits. I checked under the unit and found the belt slightly torn and the drain pump makes a noise when its rotated even by hand. The unit needs a new drain pump and belt to resolve the issue. Im ordering he part for the return visit. I scheduled the return visit for next Friday 6/21.; ordrng 1 WP35-6780 (Drain pump) and 1 WP21352320 (Drive belt)

We serviced a

GE WASHER

Model GFW650SPN1SN

Near Dallas, NC 28034

Ryan S.

Job Details: 06/13/2024

Returned to install new bellow. Isntalled bellow. Customer paid in full. Ran unit. No leaks. Verified proper operation. Customer paid trip fee on initial call and difference from office before return call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08 KAUNAS

Near Springfield, MA 01119

Mike K.

Job Details: 06/13/2024

"Unit is under 1yr wp warranty per service bench.Cooling fine on arrival. Unit has been having intermittent operation, u/i not responding.All thermistors tested fine in diagnostics, fans operating, good airflow. And frost pattern on fr evap. Fr door switch verified as intermittently reading as open. Ordering main control, ui and freezer door switch.Office to contact cs when parts come in to schedule return.; ordrng 1 W11556912 (Control) and 1 W11642011 (U/I board) and 1 W11445850 (Fr door switch)"

We serviced a

LG REFRIGERATOR

Model LFX31925SW/02

Near Longmeadow, MA 01106

Mike K.

Job Details: 06/13/2024

"Compressor running, loudly and no frost no cooling. Sealed system issue.Quoted for compressor, labor. Denied. Collected for service call only."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Springfield, MA 01109

Mike K.

Job Details: 06/13/2024

"Not agitating/spinning, no errors in history. Ran diagnostic cycle.Spinning basket when agitating, Lower inspection found gear case assy has leaked will need gear case, actuator, clutch and belt.Denied repair, collected for service call only."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Marshville, NC 28103

Jonathan J.

Job Details: 06/13/2024

Complaint washer making grinding noise wont operate. I found hub spline stripped out causing complaint. I found f0e5 error code I cleared code no further adverse noises or abnormal operations occurring. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hartford, CT 06120

Chuck M.

Job Details: 06/13/2024

Customer complaint is that washer would not power on. Ran diagnostics and found error code F8e1 long fill. Checked supply and found outlet has open ground. Customer will repair supply outlet.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hartford, CT 06120

Chuck M.

Job Details: 06/13/2024

Customer complaint is that dryer was taking too long to dry. Inspected and found flex crushed behind dryer. Exhaust from dryer was packed with cotton. Cleared and tested. Advised customer not to push dryer all the way back.

We serviced a

KITCHENAID WALL OVEN

Model KEBC147VSS02

Near Southampton, MA 01073

Chris B.

Job Details: 06/13/2024

Complaint that the bottom vent panel came off. Reinstall the vent panel and all holding in place well. Collected for minor repairs and customer has a coupon.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Meriden, CT 06450

Jimmy R.

Job Details: 06/13/2024

"Checked over unit and found both sections warm and no cooling, control reading properly and set to high settings. Checked compressor and found cold and not running checked relay and found relay failed causing no cooling, replaced ptc relay and compressor came right on and is now cooling and working to specs ; used 1 W10873801 (Start device) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Springfield, MA 01109

Mike K.

Job Details: 06/13/2024

"Replaced main control, recalibrated control and ran diagnostic cycle fine. Ran quick wash through fill and into agitate, cancelled and drained fine"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Meriden, CT 06450

Jimmy R.

Job Details: 06/13/2024

"Checked over unit and found no heat when running dryer on times dry pulled unit out and heat started to operate. Unplugged unit and noticed plug super hot found plug melting due to faulty outlet, advised customer outlet and plug are faulty and need to be replaced. Customer will get them replaced, dryer is operating to specs checked terminal block and it is ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Scotland, CT 06264

Jeremy B.

Job Details: 06/13/2024

Arrived and customer said refrigerator was leaking and husband fixed leak but wife doesnt know what was done. Called safety and was given this reference #7739278538 refrigerator currently cooling properly and not leaking.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Brooklyn, CT 06234

Jeremy B.

Job Details: 06/13/2024

Installed new heater please allow 24 hrs for temps to stabilize. W as; dspstn on spec-tagged invntry: 1 W11650661 HEATER

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near West Hartford, CT 06117

Ruben C.

Job Details: 06/13/2024

Checked unit found bellows has a tear and detergent dispenser is not sealing well ordering bellows o ring and det tank; ordrng 1 W11314648 (Bellows) and 1 W11628814 (O ring) and 1 W11568953 (Det dispenser)

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ08

Near Avon, CT 06001

Ruben C.

Job Details: 06/13/2024

Replaced magnetron diode and capacitor left transformer with customer tested operation normal heating normal

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES7JS01

Near Wingate, NC 28174

Jonathan J.

Job Details: 06/13/2024

Complaint was using the broil element and then the whole oven shut off and stopped working. I found fuse thermal cut off was open. I replaced thermal cut out fuse I tested operations no further issues found with oven today. Everything is now working properly as of right now. I performed an auto diagnostics cycle test control tested fine. Everything tested fine. All the fans are turning on low speed and high speed as well. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Charlotte, NC 28214

Robert A.

Job Details: 06/13/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Charlotte, NC 28214

Robert A.

Job Details: 06/13/2024

"Cx complaint that the unit does not dispense water or ice. I inspected the unit to confirm the complaint. I found the door switches respond by turning he lights on and off, here is 115v at the switches when they are closed. I ran the UI control and pad test in diagnostics, both are working fine. The door open indicator light does not coming on at all and the fan continues to run even with the door open. The unit needs a new UI and main control to resolve the issue. I quoted the cx and collected the service call by CC."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Charlotte, NC 28216

Robert A.

Job Details: 06/13/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR and 1 WPW10389152 SUPPORT

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Charlotte, NC 28216

Robert A.

Job Details: 06/13/2024

"Cx complaint that the unit does not start cycles. I inspected the unit to confirm the complaint. I found the lid is not locking. There were error codes: f5e3 f2e1. Theres nothing obstructing the strike from engaging, I replaced the lid lock with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W10810403 (DOOR LOCK) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Cheshire, CT 06410

Jimmy R.

Job Details: 06/13/2024

"Checked over entire unit for noise and found it would buzz randomly and get louder and quieter as it went on, checked compressor,damper,Ice-maker,valves and water lines could not find the issue shut fridge off and noise continued to buzz found noise coming threw the floor advised customer noise is not the fridge and is coming from under the fridge something is buzzing the fridge is operating normally."

We serviced a

LG WASHER

Model WT7200CW

Near Somers, CT 06071

Mike K.

Job Details: 06/12/2024

"Unit is getting a pe error code, they had unplugged and left off, comes up immediately with pe code when turned on. Control board area has had a mouse, multiple chewed wires on control , u/I board and main power supply. Quote would be for control sensor and wire harnesses. With age of unit cs will replace. Collected for service call"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Enfield, CT 06082

Mike K.

Job Details: 06/12/2024

"Tank rim was jammed under slot in rear cabinet. Was a let to get free. Rim is damaged but should not affect operation. Suspension tests ok. Ran diagnostic cycle fine. Lower inspection looked ok, had definitely rubbed on floor, but cs noted unit was getting overfilled.Recalibrated and ran diagnostic cycle again fine."

We serviced a

BOSCH DISHWASHER

Model SHX3AR7UC

Near Huntersville, NC 28078

Robert A.

Job Details: 06/12/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS2

Near Mooresville, NC 28117

Robert A.

Job Details: 06/12/2024

"Cx complaint that the unit stops mid cycle. I inspected the unit to confirm the complaint. I found the unit starts cycle fine with no problem. I ran a service cycle, all components passed with no issues. I checked the ohms reading for the heater element circuit and thermistor. Both had good readings: 13.8 ohms & 40.3k ohms. I noticed the harness had melted to the inner door insulation. I corrected the harness position and wrapped the harness in e tape to help prevent the issue from occurring again. I tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF4

Near Gastonia, NC 28056

Ryan S.

Job Details: 06/12/2024

"Customer complained ref section not cooling ad good. Freezer ok. Took off back panel and inspected evap. Found spice buildup under fan causing fan to not run. Quick Defrost of small block of ice buildup fan now running and air going to ref section. Frost pattern is great, compressor good. No leaks in door gasket or dispense flap Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Manchester, CT 06040

Chuck M.

Job Details: 06/12/2024

Attempted to replace hub. Found agitator seized on drive shaft and drive shaft is not connected inside of gear case. Customer will not repair. Refund reversed. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Bristol, CT 06010

Ruben C.

Job Details: 06/12/2024

Checked unit found belt twisted readjusted belt tested operation normal

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Blacksburg, SC 29702

Mitch H.

Job Details: 06/12/2024

"Tested and found washer stuck in agitate. Shifter not moving from spin to agitate. Removed and replaced shifter and cam. Reassembled, tested, washer now shifting between agitate and spin correctly. Washer has loud high pitched squeal in spin. Ordering gear case. Checked part availability and scheduled return for 6/17 PM. Used 1 - W10913953 actuator and 1 - W10721967 cam from t/s.; ordrng 1 W11449840 (Gear case) and 1 W10902814 (Wash plate) and 1 2Xtime (2X time), used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWAHER

Model WDF341PAPW1

Near Newington, CT 06111

Ruben C.

Job Details: 06/12/2024

Checked unit found unit is leaning in at the bottom unit needs to be leveled unit is in a ditch cust has to have this remedied

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB1

Near Newington, CT 06111

Ruben C.

Job Details: 06/12/2024

Checked unit found control flashing could not go into diagnostics replaced control and ui tested operation normal ran cycle normal

We serviced a

GE WASHER

Model PTW900BPT0RS

Near Killingly, CT 06239

Amanda R.

Job Details: 06/12/2024

"Tub hitting cabinet in spin h20 supply flashing in screen on well water no house filter cleaned screens in valves started cycle it started washing and stopped itself once banging cabinet and not sure why h20 supply wont go away on display water coming to unit normally it says in manual after 4 mins the h20 supply should go away and can restart cycle ; rqstng P&A on 1 WH13X26637 (Valves) and 1 WH22X37297 (Control) and 1 WH03X33961 (Suspension), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near West Hartford, CT 06117

Ruben C.

Job Details: 06/12/2024

Checked unit found cust let unit close while towel was in way of latch had to break strike to get open replaced strike tested operation normal; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Farmington, CT 06032

Ruben C.

Job Details: 06/12/2024

Checked unit found actuator faulty replaced actuator tested operation ran diagnostics normal; used 1 W10913953 (Actuctor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cornelius, NC 28031

Robert A.

Job Details: 06/12/2024

Cx complaint that the unit is is not cooling well in the RC nor do the lights or dispenser work. I inspected the unit to confirm the complaint. I found the dual valve is continually humming and all RC lights are off. I cycled power and disconnected the dual valve. The lights immediately worked and the dual valve stopped humming. However the dual valve is no longer dispensing water to the IM or water dispenser. The voltage is being sent to the dual valve and it hums when each side engages. The unit needs a new dual valve and control board to resolve the issue. Im ordering the parts for the return visit. I schedule the return visit for Friday 6/14.; ordrng 1 WPW10341329 (Dual valve) and 1 W10843055 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS05

Near Cornelius, NC 28031

Robert A.

Job Details: 06/12/2024

"I installed the ordered parts and tested the unit for the cx. The fan is working fine, however the compressor is still running very hot to the touch even with the new fan. The compressor needs to be replaced as well to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Access valve) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler)"

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS2

Near Mooresville, NC 28117

Robert A.

Job Details: 06/12/2024

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHAXNL00

Near Mooresville, NC 28117

Robert A.

Job Details: 06/12/2024

"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the unit is receiving power, the lights and fans are on but the compressor is not running. I replaced the start device with one from TS and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28N9780SR/AA

Near Ludlow, MA 01056

Gary V.

Job Details: 06/12/2024

"Installed compressor and cycled, please allow 24 to 48 hours for attempts to regulate."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01 IT HU

Near New Britain, CT 06053

Chuck M.

Job Details: 06/12/2024

Customer complaint is that refrigerator is not cooling. Confirmed and found 3way valve solenoid clicking and not finding home position. Ordered solenoid. ; ordrng 1 W11429989 (Solenoid)

We serviced a

AMANA DRYER

Model NED4655EW1

Near New Britain, CT 06051

Chuck M.

Job Details: 06/12/2024

Customer complaint is that dryer was not heating. Checked voltage and it was not 240V. Customer reset breaker and voltage is correct and dryer is heating.

We serviced a

BOSCH DISHWASHER

Model SHX36L05UC/21

Near Foxborough, MA 02035

Aimee Z.

Job Details: 06/12/2024

Found drains fine and dispenser popped open .Gave estimate on cost of dispenser with labor.Dishwasher is draining and door is working

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Bessemer City, NC 28016

Ryan S.

Job Details: 06/12/2024

"Returned to install fan and motor. Installed parts, reassembled and ran unit. And verified proper operation."

We serviced a

GE WASHER

Model GTW330ASK4WW

Near Northampton, MA 01060

Gary V.

Job Details: 06/12/2024

"Inspected and found lid lock broken, quoted and she will call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Easthampton, MA 01027

Gary V.

Job Details: 06/12/2024

"Inspected and found wires in the freezer door hinge broken, unit needs new freezer door will submit estimate and call.; rqstng P&A on 1 LW11037733 (Freezer door stainless)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Chicopee, MA 01020

Gary V.

Job Details: 06/12/2024

"Inspected and found left side hinge binding when closing door, will order new hinges and return.; ordrng 1 WPW10299224 (Right door hinge) and 1 WPW10299227 (Left hinge)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Springfield, MA 01104

Gary V.

Job Details: 06/12/2024

"Installed main acu and ui panel, found main acu getting proper voltage but defective, not sending power to ui panel, will reorder main acu and return. Will send part back for credit.; ordrng 1 W11419171 (Main acu)"

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Longmeadow, MA 01106

Gary V.

Job Details: 06/12/2024

"Inspected and found ui panel only beeping when touched, not responding properly, will order new panel and return.; ordrng 1 W11367342 (Ui panel Crome shadow)"

We serviced a

WHIRLPOOL WASHER

Model LA9100XTN0

Near Enfield, CT 06082

Gary V.

Job Details: 06/12/2024

"Inspected and found unit leaking from the top seal, quoted and shes not gonna fix.; dspstn on spec-tagged invntry: 1 WP3363394 DRAIN PUMP"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Farmington, CT 06032

Ruben C.

Job Details: 06/12/2024

Checked unit found gearcase is making noise on spin checked belt ok was able to take washplate off gave cust estimate on gearcase and splutch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near New Britain, CT 06053

Ruben C.

Job Details: 06/12/2024

Replaced module and small modules as well unit is now lighting normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Franklin, MA 02038

Aimee Z.

Job Details: 06/12/2024

Spoke to Erin at 1045Cust not going through repair .Explained the fridge was out of warranty And I needed to collect the 129.00She said she call the office Gave her the number and ticket numberShe said she call it in; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Wrentham, MA 02093

Aimee Z.

Job Details: 06/12/2024

Cust pulled out and wires were ripped out of block on dishwasher.Spoke to Nicole Cust is leaving on Vacation on 13.Cust will need to have re installed to diagnose byJuly 12 .So can properly be diagnosed ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Milford, MA 01757

Aimee Z.

Job Details: 06/12/2024

Cust fridge warmed up also Installed new main control board .Fridge started to cool down Put fridge and freezer on quickCool.Also put bottle water in freezer in morning should be frozen.If not call contract company and needs seal system tech.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mendon, MA 01756

Aimee Z.

Job Details: 06/12/2024

Installed new cap and Acuator Calibrated and ran diagnostics

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Northbridge, MA 01588

Aimee Z.

Job Details: 06/12/2024

Installed new control and heater and ran diagnostics heater is runningCust re installing

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 06/12/2024

I replaced inner door assembly and lower door seal gasket was deformed. Outer door panel is also dented but not by us. Outdoor panel is a cosmetics issue customer would need to seek parts and labor authorization from manufacturer as it is past its 30 day cosmetics warranty guarantee.

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 06/12/2024

I replaced all previously ordered parts I tested operation no further issues found with dryer at this time dryer is heating fine lint trap was packed with sand and heavy lint putting strain on blower wheel causing excess friction to occur I removed sandy lint ball.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Matthews, NC 28105

Jonathan J.

Job Details: 06/12/2024

Complaint unit banging into wall walking across room I found suspension rods on right side both had failed I replaced all 4 suspension rods in the kit noticing it brought tub up about 1/4 higher. I placed unit into high spin speed and diagnostics. No abnormal noises being heard no abnormal issues being found no leaking occurring no further issues found advised customer proper loading procedure of laundry. Customer custom snaking clothing around agitator advised customer to laundry and place and loose heaps for proper loading procedure. ; used 1 W11130362 (SUSPENSION) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Mint Hill, NC 28227

Jonathan J.

Job Details: 06/12/2024

Complaint dishwasher door falling door is very heavy I found spring has come undone I adjusted and repaired spring latch assembly I tested operations no further issues reported by customer.

We serviced a

WHIRLPOOL DISHWASHER

Model Wdt730pahv0

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 06/12/2024

Complaint dishwasher is not washing properly. I found f7e1 and f4E3 error codes I cleared error codes found wash sump motor assembly has failed. I replaced sump assembly tested operations no further issues found with dishwasher today all operations are normal as of now. ; used 1 W11665769 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Monroe, NC 28112

Jonathan J.

Job Details: 06/12/2024

"I replaced all previously ordered parts I tested operation no further issues found at this time with refrigerator unit now has a uv dye dryer in line if unit were to ever leak refrigerant we would be able to find leak. ; dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Monroe, NC 28112

Jonathan J.

Job Details: 06/12/2024

I replaced all previously ordered parts refrigerator is now powering on fine with no further issues found.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Dudley, MA 01571

Chris B.

Job Details: 06/12/2024

Replaced part and ran two diagnostic cycles and all working properly. No leaks detected. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near York, SC 29745

Mitch H.

Job Details: 06/12/2024

"Tested washer and found it not starting cycle. Motor only humming then going straight to Done. Removed and replaced capacitor, retested. Washer now operating properly. Used 1 - W11395618 from t/s.; used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Oxford, MA 01540

Chris B.

Job Details: 06/12/2024

Complaint that the washer is not cycling correctly. Found no model and serial number tag on the washer. Customer will call Whirlpool to see if this issue can be resolved because they have warranty on it because it was purchased in November 2023. Found broken harness wire. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, MA 01501

Chris B.

Job Details: 06/12/2024

"Complaint that the washer is not cycling through correctly. Found error codes F2E3, F9E1. Ran diagnostic cycle and all working normal. Found connection on the board loose. Adjusted and tested again. Washer running normal and no error codes came up."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UD2A

Near Middletown, CT 06457

Jeremy B.

Job Details: 06/12/2024

Installed new parts and then tested all checks ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Middletown, CT 06457

Jeremy B.

Job Details: 06/12/2024

"Found damaged clutch and slider causing machine to go straight to done after a few mins of pressing start. Replaced and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDB855DC4

Near Cromwell, CT 06416

Jeremy B.

Job Details: 06/12/2024

Found belt broken and idle pulley seized. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Cromwell, CT 06416

Jeremy B.

Job Details: 06/12/2024

Ice maker getting power but keeps clicking needs new. Right rail damaged causing ice build up. Needs new rail. Quoted customer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Lincolnton, NC 28092

Ryan S.

Job Details: 06/12/2024

"Customer complained unit not working. Food f8e4 code. Found drip sensor harness was not seated corrrectly not making contact. Plugged in harness to sensor and unit now working properly. Ran quick wash, unit filled and started washing. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Iron Station, NC 28080

Ryan S.

Job Details: 06/12/2024

"Customer complained filled then cut off and drained. Then filled too much and drained. Checked for error codes none saved. Checked pressure line, line has no cuts or holes , holds air pressure. Checked water valve for sediment. Very little to no sediment in vavle. Ran cold and hot valve , both operating correctly along with drain pump also. Ran quick wash and unit cut off while filling. Pressure switch bad, needs control board. Informed customer office will call when job is authorized and part comes in. ; ordrng 1 W11510463 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Windsor, CT 06095

Mike K.

Job Details: 06/12/2024

"Unit is under 1yr wp warranty per service bench.Complaint of rust marks on door, cs had scrubbed and lessened, some marks came off scrubbing on arrival, others remained.Also complaint of fr in rf.Verified damper motor working in diagnostics, thermistors pass. Some frozen sour cream on top shelf right below damper.Explained about airflow and hitting taller items can keep air from flowing even in unit.Set for 37 and 0. Measured at 38 on food on mid shelf and 1 in freezer.Contacted whirlpool tech line to document.Explained issue and sent photo.Customer to contact customer service per techline. File #Sr# 7739285360"

We serviced a

SAMSUNG RANGE

Model NE63T8111SS/AA

Near Denver, NC 28037

Ryan S.

Job Details: 06/12/2024

"Customer complained cooktop broken. Upon arrival took pictures. Looked up cooktop assembly, part no longer available, called Lisa to confirm. Informed customer part no longer Available and wont be able to repair. Informed him someone will contact him with further information likely from Assurant Solutions. ; ordrng 1 Dg94-03622D (Cooktop)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Mount Holly, NC 28120

Ryan S.

Job Details: 06/12/2024

Customer complained of no water at door. Hear valve humming but no water. Tried several filters customer had no water. Found water works when bypass filter housing unit works. . Needs new filter housing. Ordering filter housing. Scheduled return call for 6-17-24 am. ; ordrng 1 WPW10394053 (Filter housing)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Charlotte, NC 28214

Ryan S.

Job Details: 06/12/2024

Retuned to install parts ordered. Installed new suspension. Ran calibration to board to new suspension. Ran spin and unit now balanced. Verified proper operation. Showed customer how basket doesnt bounce now.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS02

Near Norfolk, MA 02056

Aimee Z.

Job Details: 06/12/2024

Found needs new harness for the door switchHave concerns with door not tightly closing Needs 2 men and extra timeMike researching door hinges will call customer With final cost wi

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Dallas, NC 28034

Ryan S.

Job Details: 06/12/2024

"Returned to install valve ordered. Upon arrival builder had unit pulled out some. Took pictures before working. Installed new valve and turned on water. Water not coming out of fill port when off. Ran unit, unit working as designed. No leaks detected. Could not reinstall unit because builder had unit pulled out and install screws and bottom panel mounting clips were gone also. Took picture of unit after work."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW3

Near Manchester, CT 06040

Amanda R.

Job Details: 06/12/2024

Not filling with water inlet valve getting power water not going through stainless braided fill line it is also flood safe customer is going to buy new stainless non flood safe hose

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Vernon, CT 06066

Amanda R.

Job Details: 06/12/2024

Replaced both freezer rails operation normal

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Tolland, CT 06084

Amanda R.

Job Details: 06/12/2024

Customer found receipt and has extended warranty until 2025 needs new slider

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ03

Near Ellington, CT 06029

Amanda R.

Job Details: 06/12/2024

Leaking out of the left side of water filter housing where left water line enters cycles ice maker to see it leaking ordering water line just in case ; ordrng 1 W10844267 (Housing) and 1 W10449880 (Tube) and 1 WPW10449611 (Tube)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Ellington, CT 06029

Amanda R.

Job Details: 06/12/2024

"Complaint taking longer to dry items on sensor dry and on timed dry checked venting its clear it is a random issue since called for service it worked fine a few times but towels damp still f2e1 error ; rqstng P&A on 1 W11413566 (Ui) and 1 W11525996 (Control), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near East Windsor, CT 06016

Amanda R.

Job Details: 06/12/2024

Fills and drains wash motor not coming on getting power to motor needs to be pulled out my 3/16 socket broke while adjusting legs need to reschedule ; schdld next appmnt for 6/13 THU AM

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Springfield, MA 01108

Mike K.

Job Details: 06/12/2024

"On arrival unit is plugged in and lights on but nothing is running, no compressor or fans. U/I responding, put each section into power cool and no change. Checked control board, fuses check fine, took out and reseated each connection, no change, checked voltage at harness to plug, verified 120vac, when plugged harness back in the compressor did start and red light blinked on board though compressor is very quiet, light was not on previously.Condenser fan not running, found mouse jammed in fan. Cleared mouse and fan running.Unplugged and plugged back in, not running again and light is not on again. Compressor/condenser fan kicked on about 5 minutes later, possible was in defrost mode.Let run for another 10 minutes.Quoted for main in control, but have not been able to verify proper operation of compressor, r600a unit.Fr is starting to get cooler, fr down to 48 and dropping . Collected just for labor at this time and cs will monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near East Granby, CT 06026

Mike K.

Job Details: 06/12/2024

"Complaint of squealing type noise in cycle, believes it to be a belt.No errors in history. Ran diagnostic cycle. Verified noise during agitation.Found cam cover completely off and it had been rubbing on it, sections of it gone including one of the mounts. Replaced belt and cam for wear and ordering cover. Found original cover screws, not damaged but mounting holes in gear case are stripped out. Ordering shield, gear case and Washplate, 2x time.Move cam/belt over to new gear case on return.Office to contact to schedule return.Unit is functioning without cover fine.; ordrng 1 W11409708 (Shield cover) and 2 WP22001995 (Shield cover screws)s and 1 W11449840 (Gear case assy) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator screw) and 1 2xtime (2x time), used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"

We serviced a

GENERAL ELECTRIC LAUNDRY CENTER

Model GUD27ESSM1WW

Near Suffield, CT 06078

Mike K.

Job Details: 06/12/2024

"Unit will not spin out, basket is wobbly and agitator stripped, able to remove agitator bolt but agitator seized on.Quoted for agitator, Gearcase assy/labor, called both supplied numbers and left quote at each and instructed to contact office if wishing to proceed.This would be a 2x time frame job"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near York, SC 29745

Mitch H.

Job Details: 06/12/2024

"Tested and found dryer getting very hot. Pulled dryer out, removed back and lint chute. No excessive buildup and blower wheel good. Found vent hose partially blocked with lint. Removed what I could reach. Reassembled dryer, tested, still getting hot. Removed vent hose, dryer now heating and cycling normally. Advised customer that she needs to have vent checked and cleaned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS42PPDUDB02

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 06/12/2024

Installed new control set to recommended temps all checks ok.

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Auburn, MA 01501

Chris B.

Job Details: 06/12/2024

Complaint that the lid is broken. Found lid cracked on the left hinge. Will order new lid. Will order part and office will reschedule for a return visit.; rqstng P&A on 1 DC97-18845S (Top Lid Assembly) and 2 DC61-03426A (Lid Arm)s

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Southington, CT 06489

Chuck M.

Job Details: 06/12/2024

Customer complaint is that washer would not complete cycle. Inspected and found drain filter blocked with debris. Cleared and tested. Washer is draining properly.

We serviced a

MAYTAG DRYER

Model MED5630MBK0

Near Cheshire, CT 06410

Chuck M.

Job Details: 06/12/2024

"Customer complaint is that dryer is not powering on. Confirmed and reset breaker. No response from control. Dryer is stacked and in a tight space. Took pics. Ordered control, console and additional tech. ; ordrng 1 W11636632 (Console) and 1 W11512515 (ACU)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW00

Near Meriden, CT 06450

Chuck M.

Job Details: 06/12/2024

Customer complaint is that Freezer is not cooling properly. Inspected and found ice buildup on evaporator. Ran test to defrost heater and heater is good. Unit is not automatic defrosting. Quoted customer P&L. Customer will decide later.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS42PPDUDB02

Near Glastonbury, CT 06073

Chuck M.

Job Details: 06/12/2024

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rock Hill, SC 29730

Mitch H.

Job Details: 06/12/2024

"Checked washer, found no signs or evidence of leaks. Checked all hoses, drain lines and connections, no issues. Started cycle, allowed washer to fill and begin agitating, no leaks. Cancelled cycle, washer began to drain, noticed water level rising in standpipe in wall. Stopped washer before it could overflow. Showed customer the issue and advised they have a plumber clear the drain line in wall."

Contact Us Today

About Us