We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
Returned to install valve and icemaker. Verified water and ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
"Customer complaint unit stop making ice and water in the doorstop shortly her to pop started working again has worked since ran icemaker through test, icemaker harvested and field noticed icicle and field tube icemaker valve dripping ordering new icemaker valve. Informed customer Office will call when parts come in.; ordrng 1 W11548535 (Valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA.02
Near Foxborough, MA 02035
Aimee Z.
Job Details:
10/11/2024
Cust removed fridge so could get at drain tubes and kit Also re steamed drain; used 1 DA82-01415A (Drain kit) from stock
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/11/2024
"Installed new spark module found switches on front and left burner brokenWont stay seated and missing 3 spring corrodedCust wanted me to leave in switches so they could use burners. Is running .; ordrng 1 W10619016 (Switches), rqstng P&A on 3 W11690598 (Power burner)s, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Denver, NC 28037
Ryan S.
Job Details:
10/11/2024
Returned to install new Ui panel and control board. Installed parts and rsn unit. Unit now working. Ran service mode to clear all errors and reset unit. Verified proper operation. Left sump with customer. ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Fort Mill, SC 29708
Mitch H.
Job Details:
10/11/2024
Removed and replaced both refrigerator door gaskets and freezer door gasket. Used heat gun to form gaskets and ensure proper seal around full perimeter of doors. All doors sealing and operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belmont, NC 28012
Mitch H.
Job Details:
10/11/2024
Checked and found liner cracked at lower front. Used liner kit following included instructions to repair and seal cracks. Advised customer that spots on door would be considered cosmetic and not covered by warranty.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/11/2024
"Replaced all previously ordered parts, tested operations no additional issues found with oven today or cooktop oven to set temperatures not found all fans are operable"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
10/11/2024
I replace user interface dishwasher is now turning on water. Pressure is still really low when washing dishes coming from pump unit is filling with proper amount of water. ; ordrng 1 W10899563 (Motor sump assembly)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Unionville, NC 28110
Jonathan J.
Job Details:
10/11/2024
Complaints wash machine goes from sense to Phil to done washing machine is not washing. I found drain is not properly installed per use care guide causing water to drain out just as fast as its filling. Referred customer to use and care guide no additional issues found with washer at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Belmont, NC 28012
Mitch H.
Job Details:
10/11/2024
"Turned water off, removed and replaced valve and separator. Reassembled, turned water back on. Tested, both ice and water dispenser operating properly with no issues."
We serviced a
GE RANGE
Model Jb690ef1es
Near Franklin, MA 02038
Aimee Z.
Job Details:
10/11/2024
Installed in inner glass that was ordered complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/11/2024
"Arrived, found that serial number on washer does not match ticket. Took picture of model/serial tag. Advised customer that I could not service unit because numbers dont match. Told her she would need to call AIG and get information corrected and new service request created."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEB
Near Marshville, NC 28103
Jonathan J.
Job Details:
10/11/2024
Complaint refrigerator will not turn on no lights no nothing no power. I found incoming power is 123.2 V I found no power getting to main control board at Jay1 pin connector power is getting to connector on the back of the refrigerator from power cord. Customer going to look at replacement options decline repair today
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF18HFENBSR
Near Farmington, CT 06032
Chuck M.
Job Details:
10/11/2024
Replaced evaporator cover and cleared drain. ; dspstn on spec-tagged invntry: 1 DA97-11823A EVAP COVER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/11/2024
"Checked over filter and found when setting filter in place it would keep popping out, removed and found pressure holding filter back causing it to pop out. Relieved pressure and set filter in place properly advised customer on how to stop pressure when replacing filters. Checked all operations and unit is cooling and working to specs"
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/11/2024
Installed new switch and insert ran unit thew a compact several times and unit operating normally. All functions now working to specs
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near South Windsor, CT 06074
Gary V.
Job Details:
10/11/2024
Concern unit shutting off and not heating. Found communication fault and needs electronics replaced. Unit completely non functional. Will submit estimate and call with return date.; ordrng 1 W10876298 (Main acu) and 1 WPW10464534 (Ui board) and 1 WPW10145531 (Board)
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Enfield, CT 06082
Gary V.
Job Details:
10/11/2024
Concern not responding. Inspected and found main acu with loose connection to ui panel. Quoted and she will call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
10/11/2024
"Heavy ice build up on fresh food evap. Thawed ice and found corroded thermistor. When thawing the styrofoam cracked. Needs new evap fan, thermistor, and control. ; rqstng P&A on 1 W11098695 (Evap fan) and 1 W10316760 (Sensor) and 1 W11172798 (Control)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WRS325SDHZ05
Near Middletown, CT 06457
Jeremy B.
Job Details:
10/11/2024
Not making ice. Ice maker getting 120vac but not cycling. Replaced parts and tested. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER and 1 WPW10179146 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Middlefield, CT 06455
Jeremy B.
Job Details:
10/11/2024
"Both sections not cooling properly. Has had previous sealed system pork back in February. Compressor and fans running. Suspect leak in evap. Needs to be leak checked ordering evap and compressor. ; rqstng P&A on 1 876764 (Valve) and 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), ordrng 3 Xtratime (Xtra time)s"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QM2
Near Colchester, CT 06415
Jeremy B.
Job Details:
10/11/2024
Installed new thermostat and tested all checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/11/2024
"Complaint refrigerator leaking from multiple locations. Neighbor came over and found out that push pull valve from the back is leaking in the wall. We cannot service that as that is a plumber based issue. I did find the drain hose was completely clogged, causing water to leak onto customers floor. Drain tube ran 2 cups of water down drain tube. It is no longer clogged. No additional issues found with refrigerator here today.; (created new UIS, deleted prior attachment to UisID 232866)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hartford, CT 06114
Chuck M.
Job Details:
10/11/2024
Customer complaint is that dryer door pops open during cycle. Found door catch and latch not keeping door snug. Replaced catch and latch. Tested and door checked ok. ; used 1 279570 (CATCH KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Monson, MA 01057
Chris B.
Job Details:
10/11/2024
Complaint that the washer is not cycling properly. Found error code F7E1 bad actuator. Replaced part and washer running normal. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
10/11/2024
Dishwasher leaking used clear door and found manifold leaking by in the back causing middle spray arm not to move and the lower wash arm has a crack and causing a leak. Quoted customer they will call back.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, NC 28021
Ryan S.
Job Details:
10/11/2024
"Return to install parts ordered installed new control, harness and element. Verified unit now working as designed, bake and broil elements working and unit preheated properly.; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Watertown, CT 06779
Jimmy R.
Job Details:
10/11/2024
"Replaced control and socket due to light not coming on, tested light and unit is now coming on and all functions working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW02
Near Hartford, CT 06105
Chuck M.
Job Details:
10/11/2024
Customer complaint is that mullion is broken. Confirmed and ordered mullion. ; ordrng 1 WPW10624451 (rail-mulln white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Waterbury, CT 06704
Jimmy R.
Job Details:
10/11/2024
Removed old tubing due to leaking and replaced with new added sealer on back of tubing to stop warm air from getting in due to big gap. Cycled ice maker and water is now flowing and working to specs ; used 1 212643 (SEALER-GUM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Hartford, CT 06119
Chuck M.
Job Details:
10/11/2024
"Replaced Wash Motor Assembly, Control Panel, UI, ACU, vent and gasket. Tested dishwasher and it is working properly. No leaks found."
We serviced a
KENMORE DRYER
Model ="11066832501"
Near Somers, CT 06071
Gary V.
Job Details:
10/10/2024
"Concern is thumping and noise. Cycled unit and found noise coming from worn out drum felts and glides, and informed customer this type of noise is normal for unit this old."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hartford, CT 06112
Chuck M.
Job Details:
10/10/2024
Customer complaint is that drum light does not work. Dryer model does not have interior light option.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/10/2024
Interior light not working. Tried replacing led kit. When removing left side upper led in fresh food section the wire is broken way up in cabinet. Called tech support and documented my findings. Was given this SR#7740092140 customer to contact warranty company not repairable. ; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)
We serviced a
MAYTAG WASHER
Model mvwx655ew1
Near Blackstone, MA 01504
Aimee Z.
Job Details:
10/10/2024
Found needs new hub and wash plate Spin basket slipping.Cust looking into new washer
We serviced a
GENERAL ELECTRIC RANGE
Model JB655YK9FS
Near Blackstone, MA 01504
Aimee Z.
Job Details:
10/10/2024
"Have infi switch ,burners ,sensor Found burner blue wire arched Put but connector on needs harness; rqstng P&A on 1 WB18X32660 (Harness), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waterbury, CT 06704
Jimmy R.
Job Details:
10/10/2024
Installed all new parts and ran a calibration cycle unit wen thew Properly. Ran a wash cycle and unit is now washing and spinning to specs ; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE and 1 WPW10427633 SHIELD
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Simsbury, CT 06070
Chuck M.
Job Details:
10/10/2024
Replaced dishwasher panel. Checked ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Simsbury, CT 06070
Chuck M.
Job Details:
10/10/2024
Replaced control and tested. Washer checked ok.
We serviced a
MAYTAG DRYER
Model medc215ew1
Near Milford, MA 01757
Aimee Z.
Job Details:
10/10/2024
"Found belt broken and pulley needed to be replaced Advised tune up kit , replaced and tested Advised to clean the vent asap; used 1 4392065 (Tune up kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Brookfield, MA 01585
Chris B.
Job Details:
10/10/2024
Replace parts and ran two diagnostic cycles and no error codes present. All keys and buttons working normal.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Granby, CT 06060
Mike K.
Job Details:
10/10/2024
"Unit not turning on, found only getting 110vac, only one leg of power coming to unit at terminal, same at plug, cycled breaker and same. Electrical issue. Advised if having issues after electric is fixed to contact warranty company to set up a return visit"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Cromwell, CT 06416
Jeremy B.
Job Details:
10/10/2024
"Keeps giving F6E8 error code. Checked connection they are secure will order and replace panel, appliance manager board and harness. ; rqstng P&A on 1 W11093254 (User interface) and 1 W11325786 (Mw appliance board) and 1 W11449277 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Ware, MA 01082
Chris B.
Job Details:
10/10/2024
Complaint that the freezer light is not working and the door switch broke off. Found bad door switch and replaced with TS W11396033. ; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Belchertown, MA 01007
Chris B.
Job Details:
10/10/2024
Replaced part and ran two diagnostic cycles and tub filling up properly. Did a deep fill cycle and filled up as it should.unit working normal.
We serviced a
GE REFRIGERATOR
Model PGCS1PJZBSS
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/10/2024
"Checked unit and found door gasket on left fridge door had never stayed to contact cabinet allowing warm air in and temps to climb, heated gaskets again to stay and seal advised customer to give 48 hrs so gaskets can hold. Checked temps and unit is reading 38 in fridge and 11 in freezer dropping in temp. All operations now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/10/2024
"Installed new Gearcase due to unit clunking when washing, after installing new Gearcase unit is now washing and operating to specs ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2X
Near Clover, SC 29710
Mitch H.
Job Details:
10/10/2024
"Checked and found water dripping into tray. Leaking past lower seal. Ordering lower door seal, screws and gasket. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11664713 (Lower seal) and 6 W11627527 (Screw)s and 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Kings Mountain, NC 28086
Mitch H.
Job Details:
10/10/2024
"Checked and found heating element bad. Disassembled, removed and replaced element. Reassembled, tested, heating and cycling properly.; used 1 WP3387747 (Element) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Avon, CT 06001
Chuck M.
Job Details:
10/10/2024
Customer complaint is that microwave does not make popcorn properly. Customer uses a glass kettle with rubber bottom. User Guide mentions no to use glassware for popcorn. Customer says microwave and glassware get extremely hot. Called techline and confirmed that using microwave for extended time will cause heat on surfaces and cookware. SR#7740089833.
We serviced a
GE WASHER TOP LOAD
Model Vtw525asr2wb
Near Avon, CT 06001
Chuck M.
Job Details:
10/10/2024
Customer complaint is that washer intermittently stops mid cycle. Customer was washing a load upon arrival. Allowed washer to continue cycle. Washer ran through cycles properly. Inspected underneath washer and all checked ok. Explained off balanced loads and too much soap.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Farmington, CT 06032
Chuck M.
Job Details:
10/10/2024
Replaced control and pressure switch and tested. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W11616491 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near New Britain, CT 06051
Chuck M.
Job Details:
10/10/2024
Customer complaint is that FF door is not attached. Customer has to reattach door after opening. Inspected and found door bottom hinge was installed upside down correct and door is secure and making contact with cabinet.
We serviced a
WHIRLPOOL DISHWAHER
Model WDT730PAHZ0
Near Belchertown, MA 01007
Chris B.
Job Details:
10/10/2024
"Complaint that the dishwasher is not cleaning properly. Found error codes F7E1, F5E1 and F4E3 bad wash motor. Quoted parts and labor. Collected trip fee. Customer has 7 days to waive trip fee into labor. Customer will be shopping for a new one."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details:
10/10/2024
Replaced all parts and dryer tested normal. Ran diagnostic cycle with no issues control ready sensors properly.; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE and 1 WPW10298258 WIRE HARNESS
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Amherst, MA 01002
Chris B.
Job Details:
10/10/2024
Replaced valve and ran three IM cycles and no leaks detected.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near New Britain, CT 06051
Chuck M.
Job Details:
10/10/2024
Customer complaint is that dryer had a burning smell and was noisy like metal on metal. Inspected dryer and found no signs of anything burnt. No smell present. Found blower wheel loose and stripped on motor shaft. Which would cause the heat smell and noise. Quoted customer P&L.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Cheshire, CT 06410
Jimmy R.
Job Details:
10/10/2024
"Installed new control and cycled temp adjustments, unit is now allowing selections and all functions working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details:
10/10/2024
Complaint that the dryer is not drying properly. Found no error codes but tried running diagnostics cycle and would keep kicking out of the test mode to test sensor strip. Tried 5 time to test and no success. ; ordrng 1 W11565024 (Control Board) and 2 WP3387223 (Sensor Strip)s and 1 WPW10298258 (Harness Wire) and 1 WPW10516085 (Lint Screen)
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Millis, MA 02054
Aimee Z.
Job Details:
10/10/2024
"Found power to ignitor not lighting , replaced igniter Pre heated to 350; used 1 12400035 (Igniter) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/10/2024
"Customer complaint unit not washing, not moving no error. Codes found started agitate cycle. Her grinding noise looked under unit and found a lot of oil had came out of gear case ordering gear case rotor slider and wash plate putting in for 2X timeframe. Customer office will call when job is authorized and parts come in.; ordrng 1 W11449841 (Gearcase) and 1 2xtimeframe (2xtimeframe) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ07
Near Charlotte, NC 28214
Ryan S.
Job Details:
10/10/2024
Customer complain you are not cooling or clicking. Noise upon arrival found compressor running but kicking out unit needs new compressor ordering compressor filter drier and process valve unit is under five-year parts and labor warranty for sealed system parts. collected trip fee informed customer Office will call when parts come in; ordrng 1 W11557425 (Compressor) and 1 W11109499 (Drier) and 1 W11506635 (Valve) and 1 2xtimeframe (2xtimeframe)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Charlotte, NC 28216
Ryan S.
Job Details:
10/10/2024
Unit is a new build with no occupant. complaint on ticket was door. Will not close and fan. Makes noise ran fan several times. No noise detected. Ran unit for three minutes. No noise detected found door is damaged. Will not close properly. Is misaligned ordering new door. Customer Office will call when park comes in.; ordrng 1 W11173813 (Door assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/10/2024
"Customer complained unit has leak . Ran unit through quick wash and diagnostic,hot water supply line from hot water line was leaking. Cut off hot water and ran unit. No leaks detected after . Could not find any damage in machine to cause leaks or leaks from hoses or drain pump or pressure line. Verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/10/2024
Customer complained of no heat confirm complaint check proper voltage coming to unit 240 V. inspected element no continuity through element. Replaced element from reassembled unit unit now heating verified proper operation. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/10/2024
Complaint slow water flow and stops at rinse. Valve clogged. Cleaned the water valve. Tested ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Newington, CT 06111
Jeremy B.
Job Details:
10/10/2024
Found hole in bellow causing a leak. Replaced and ran self test found no leaks. ; used 1 W11314648 (BELLOW) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near West Hartford, CT 06110
Jeremy B.
Job Details:
10/10/2024
Installed new bello ran self test found no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Westfield, MA 01085
Mike K.
Job Details:
10/10/2024
"Removed laced door and new door is the same, sticking out slightly. Found a slight kink in casing in lower right of unit. Took photo of damage and called techline.Techline verified doors are sealing so is not a functional issue. Only suggestion is to add permagum behind freezer hinge to make more even. Did so and is better though still a little uneven between doors. Door gaskets both sealing and functional Sr# 7740089161Attempted to adjust level of unit and left adjuster broke, threads stripped on raiser bar.Ordering raiser assy; ordrng 1 WPW10304660 (Roller assy left) and 1 W10803534 (Screw roller) and 1 W11594405 (Axle)"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Southampton, MA 01073
Mike K.
Job Details:
10/10/2024
"Replaced broken spray arm, plugged in and has active AE error code. Pulled unit out (only moves about quarter of way out, but enough to get hand in) and soaked up some water with paper towel. Restarted cycle and no error, let run for 15 minutes with no issue."
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near West Hartford, CT 06107
Jeremy B.
Job Details:
10/10/2024
"Ran diagnostics found error code F4E4, F9E1. Inspected float switch in drain pan and its full of crud causing it to stick and cause error. Reservoir was empty. Cleaned condenser coil as recommended per use and care guide."
We serviced a
WHIRLPOOL DRYER
Model WED6720RR0
Near Farmington, CT 06032
Jeremy B.
Job Details:
10/10/2024
Installed side vent kit all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Lincolnton, NC 28092
Ryan S.
Job Details:
10/10/2024
"Return to install new ice bin , coupler and cute. Installed parts, verified unit dispensing crushed and whole ice. Left pads w customer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Denver, NC 28037
Ryan S.
Job Details:
10/10/2024
"Customer complained unit has f8e4 error, found drip tray with water. Water was soapy. Ran unit through quick wash after draining drip tray. Ran unit with from panel of door off to look for leaks under and in door. Unit went through quick wash with no leaks. Inform customer on not using too much detergent which can cause setting and leaking and inform customer on other possibilities of leaking into tray. Verified unit is working as design and not leaking when used as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Denver, NC 28037
Ryan S.
Job Details:
10/10/2024
"Unit is a new build that is not occupied. Builder complain unit is leaking. unit found unit is leaking from tub on right front side needs new tub tub and 2X timeframe. Informed builder part will be delivered to home, check part for damage and call office to inform and schedule. ; ordrng 1 W11409866 (Tub) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Iron Station, NC 28080
Ryan S.
Job Details:
10/10/2024
Return to install new bin thermostat . Installed thermistor. reset unit . put ice to new new thermostat and thermostat now giving proper readings verified proper operation.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5100HC3
Near Monroe, NC 28110
Jonathan J.
Job Details:
10/10/2024
"Complaint dryer is not heating blew out dryer vent with leaf blower to clean customer stated. Improper way of cleaning dryer vent dryer vent goes out. The roof I found heating element is melted and thermal. Cut out. Fuse was open. Replaced element and fuse. Cleaned amount of lint off of blower wheel and blower wheel. Housing unit is not able to blow hot air outside has complete venting restriction; used 1 279973 (THERMAL KIT), and 1 WP3387747 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, NC 28270
Jonathan J.
Job Details:
10/10/2024
Complaint dishwasher keeps beeping lights flashing. Sometimes the user interface will work and allow the dishwasher to start other times. The dishwasher will not do anything. I found upon arrival I could not get the user interface to activate at all as if there was no flashing and beeping will need user interface. Customer declined estimate. Just wanted to confirm what the issue was.
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
10/10/2024
I replaced all previously ordered parts tested operations. No additional issues found unit is heating with no issues. Fan is working and all lights are working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2242VEW01
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/10/2024
"I found part of the noise I was hearing from last visit was due to the condenser fan motor. Failing condenser fan motor has almost completely failed is making a horrible loud rattling noise now and refrigerator is not cooling, even as much as it was when I was here the other day, ordering condenser fan motor stuck customers fan back there to circulate airflow to keep the compressor cooler. replace thermostat as well today.; ordrng 1 WP2188874 (Condenser fan mtr) and 1 W10156818 (Blower fan blade)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/10/2024
Complaint dryer is not heating. I found dryer has an incoming voltage issue has 2.4 V AC current across black wire and red wire coming out of receptacle appears that the red wire has dropped out.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/10/2024
"Dishwasher pre-registered cannot go off of purchase receipt of September 28, 2024. Unit still under warranty till January 8 of 2025 complain spray arm is broken spray arm. and all previously ordered parts. Not dense all over outdoor panel. No additional issues found after performing a quickwash cycle. Everything is working properly. Unit was not properly secured or properly installed by installer that customer paid for. No support brackets or mounting brackets installed to hold dishwasher into cabinetry."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Lancaster, SC 29720
Jonathan J.
Job Details:
10/10/2024
Complaint refrigerator making a squealing noise doesnt matter if its dispensing water for icemaker or water four-door. I found cause of squealing noise is due to isolation valve unit will need a new isolation valve to repair. Customer has an extended warranty. Is going to call them. And set up service for us to come back.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/10/2024
Replaced sump assembly. Leak checked. Ran diagnostics. Tested ok. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/10/2024
Complaint would run for a few minutes then give error F9E1. Stored error f9e1 not draining. Found the hose restricting. Adjusted the drain hose smaller. Tested ok.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Mooresville, NC 28117
Jenn F.
Job Details:
10/10/2024
"Complaint no heat. Heater tested fine. Fuses all tested good. Found the thermal fuse unplugged. Plugged in fuse. Then found only 120 to the dryer. Flipped breaker, unit tested ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Salisbury, NC 28146
Jenn F.
Job Details:
10/10/2024
"Complaint freezer getting warm. On arrival unit unplugged. Ran test 4 no frost pattern. Running pressure -10psi low side and 150 high side. Equalizes normal to 5psi. Nitrogen charged to 130psi. Checked with UV light, no leak found in any exposed tubing in compressor area or evaporators. After 20 min psi at 90. Unable to find leak in system. Called techline sr# 7740089144 per new techline leak need to separate the Yoder loop to confirm a liner leak. Pressurized to 150 dropped to 140psi"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf560sehb02
Near Rockwell, NC 28138
Jenn F.
Job Details:
10/10/2024
Complaint makes a buzzing chirping noise from the back. When the compressor is running has a vibration noise. Adjusted the tubing around the compressor. Noise gone. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Granite Quarry, NC 28146
Jenn F.
Job Details:
10/10/2024
"Complaint no cool in the fridge, freezer is fine. Ff evap is frozen. Needs new evap cover with thermistor. Advised customer to unplug the unit for 24 hours prior to service. Order part ; ordrng 1 W11610999 (Evap cover w thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Kings Mountain, NC 28086
Mitch H.
Job Details:
10/10/2024
Checked and found refrigerator door gaskets torn. Ordering both left and right gaskets. Checked part availability and scheduled return for 10/15 AM ; ordrng 2 W10830162 (Refrigerator door gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Bessemer City, NC 28016
Mitch H.
Job Details:
10/10/2024
"Checked and found washer would not start any cycle. Enter diagnostics, found multiple error codes, F1E1 main control, F6E1 communication, and F0E3 overload. Attempted to run test cycle, no response, also would not run calibration. Also found power cord missing ground prong. Order control and cord. Checked part availability and scheduled return for 10/16 AM.; ordrng 1 W11627517 (Control) and 1 W11551294 (Cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Gastonia, NC 28052
Mitch H.
Job Details:
10/10/2024
"Removed and replaced control and thermistor. Cleared evaporator coil of all ice buildup. Checked defrost heater, ohms out correctly and connections good. Plugged refrigerator back, all operating properly.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Meriden, CT 06450
Jimmy R.
Job Details:
10/10/2024
"Found unit making noise when arriving found fan motor hitting ice and evap cover frosted over causing the no cooling in fridge section, forced unit into a defrost and heater is coming on, melted ice and found thermistor faulty not sensing ice build up on evaporator. Replaced thermistor and unit is now cooling and working to specs ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Windsor, CT 06088
Gary V.
Job Details:
10/10/2024
"Inspected and found suspension rods worn out, replaced and cycled, tested fine.; used 1 W11130362 (SUSPENSION) from stock"
We serviced a
WHIRLPOOL RANGE
Model JGD8348CDP17
Near Andover, CT 06232
Gary V.
Job Details:
10/10/2024
"Inspected and found griddle taking long time to cook, found griddle burner bonnet nla."
We serviced a
MAYTAG WASHER
Model MHWE400WW01
Near East Hartford, CT 06118
Gary V.
Job Details:
10/10/2024
Installed new drain pump and cycle tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near South Windsor, CT 06074
Gary V.
Job Details:
10/10/2024
"Installed new air damper and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Gastonia, NC 28056
Mitch H.
Job Details:
10/10/2024
"Tested and found valve not closing completely. Valve that was sent does not fit this model. Reordering correct valve. Unit is in a new unoccupied home. Will need to call to schedule when part arrives.; ordrng 1 W11645245 (Valve), dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belmont, NC 28012
Mitch H.
Job Details:
10/10/2024
Removed and replaced drain pump and control. Ran control calibration and tested washer. All components and functions operating properly.; dspstn on spec-tagged invntry: 2 W10919003 DRAIN PUMP