We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Fort Mill, SC 29715
Brandon
Job Details:
01/30/2025
On arrival I installed optic and emmiter. I tested unit after installing other parts and it tested properly. Optics came on after being plugged in and registered ice bin properly. Tested ice maker and water valve. Both tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706ESS01
Near Cornelius, NC 28031
Johnny
Job Details:
01/30/2025
"Cx stated dispenser pedal gets struck causing ice and water to continue to dispense even when no pressure is applied, confirm complaint, also user interface not display all lights functions. ; ordrng 1 W11109614 (Shield) and 1 W11087492 (Switch) and 1 W11109510 (Pedal) and 1 W11109505 (Spring) and 1 W11330971 (Dispenser board)"
We serviced a
JENNAIR FREEZER
Model JBZFR30IGX00
Near Cornelius, NC 28031
Johnny
Job Details:
01/30/2025
"Cx is going to contact whirlpool to get an authorization code to cover trip fee, parts, and labor. Could not place unit into service mode due to only half of user interface working, Will need W11646196 -icemaker. W11515313- fill tube w/heater. W11404237- user interface.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28208
Clinton
Job Details:
01/30/2025
Replaced control unit working properly after repair
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Charlotte, NC 28210
Clinton
Job Details:
01/30/2025
"Replaced control and switch unit working properly after repair ; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH , used 1 WPW10434452 (Switch) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Davidson, NC 28036
Johnny
Job Details:
01/30/2025
"This is the second time were out here for the same complaint, there are no abnormal noises occurring, normal operational noises, cx does not like hearing the flap above the fan close at the end of a cycle. Unit is working as designed, no functional failures. Customer education is not covered under warranty there a trip fee will be administered. Cx refused to pay"
We serviced a
MAYTAG COOKTOP
Model MGC7430DS00
Near Concord, NC 28027
Johnny
Job Details:
01/30/2025
"Installed new parts, tested unit, unit still behaving the same way. Consulted with whirlpool Sr7740848664This unit is non repairable, according to customer service they told customer if unit is not fixed then unit is considered non repairable and they will replaced unit. Defective unit. Recommend replacement.Also noted cx stated gas company told him the gas pressure was 2psi. This product requires a minimum of 5-7 psi according to Whirlpool Tech-Line.Cx must have gas company to come out and make sure gas pressure is correct."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/30/2025
"Submitted videos directly to Tech line Tech line advising to replace user interfaces con Tech line also wants additional images upon arrival with work stating no refrigerant lines or touching cabinetry, causing vibration as well in videos. Noise gets louder when freezer door is opened, but per tech line fan should be turning itself off when door is opened potentially. Noise lasts per customer between one and five minutes, just enough time to wake him up in the middle of the night noise issue occurs maybe between 3 to 5 days once. Noise sounds to me in the video like ice is hitting evaporator fan motor.; ordrng 1 WPW10675033 (Control) and 1 W11577100 (Ui) and 1 WPW10769076 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Matthews, NC 28104
Brandon
Job Details:
01/30/2025
Complaint unit is not filling up with water. On arrival I found that unit has no error codes and all components are operating correctly. Customer said they would perform cleaning cycle because she has been over using detergent. No repairs needed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near York, SC 29745
Mitch H.
Job Details:
01/30/2025
"Removed and replaced dispenser and drawer. Reassembled, ran DLMS calibration and automatic test cycle. All completed correctly. Washer operating properly."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC302ESS07
Near Waxhaw, NC 28173
Brandon
Job Details:
01/30/2025
On arrival I installed parts that were ordered and tested unit. Door seal worked properly and damper tested fine with no noise. No other issues found.; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belmont, NC 28012
Ryan S.
Job Details:
01/30/2025
"Returned to install control board and harness. Installed parts and ran service diagnostics, all function working. Ran quick wash and unut filled and starred washing. Verified proper operation"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Sharon, SC 29742
Mitch H.
Job Details:
01/30/2025
"Removed and replaced compressor and related parts. Blew system out with nitrogen. Installed new compressor. Charged with nitrogen to 250psi. No leaks found. Allowed to sit for 15 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum, weighed in correct charge, 50g, of R600a. Compressor operating and cooling properly.; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
01/30/2025
"Found f8e1, found cold valve not opening intermittently, would in test mode but wouldnt during normal wash. Replaced valve. Ran normal wash on cold setting. Unit filled and stared washing. Verified proper operation."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Enfield, CT 06082
Gary V.
Job Details:
01/30/2025
"Inspected and found drain pump hose clamp came loose at drain pump, tightened and cycled, tested fine."
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS11
Near Somers, CT 06071
Gary V.
Job Details:
01/30/2025
Installed new door glass and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM03
Near Watertown, CT 06795
Andre
Job Details:
01/30/2025
"Ck unit remove old compressor and install compressor with coupler pressurize system with nitrogen and charge system and inform customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506621 COUPLER 6 NK MS 00 , used 1 R600A (R600A) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Easthampton, MA 01027
Mike K.
Job Details:
01/30/2025
"F0e5 error message in history. Ran diagnostic and agitator moved separately from tub in spin. Hub is stripped and has happened before. Found tub to be quite wobbly. Ordering gear case assy, basket, agitator, 2x time.; ordrng 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W10586077 (Basket) and 1 W10396887 (Hub) and 1 2xtime (2x time)"
We serviced a
GE DISHWASHER
Model DDT700SFN4DS
Near Westfield, MA 01085
Mike K.
Job Details:
01/30/2025
"Unit has been giving ftd and h2o errors, empty on arrival and when starting went into drain, eventually giving ftd error. Likely pressure sensor or possibly control.Quoted for sensor/labor. Accepted. Collected in full via check; ordrng 1 WD21X25468 (Pressure sensor)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Sturbridge, MA 01518
Chris B.
Job Details:
01/30/2025
Replaced all parts. Drain pump working ok and not needed replacing. Ran two diagnostic cycles and a calibration. Ran a quick wash and water level working normal.
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Fort Mill, SC 29708
Brandon
Job Details:
01/30/2025
Complaint unit is not spinning clothes out. Found on arrival that unit is not registering water level and going through cycle. Ordering control for repair. Please let customer know when we can return.; ordrng 1 W11735316 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA
Near Springfield, MA 01109
Jorden
Job Details:
01/30/2025
"Arrived and found inside is barely cooler than room temp on both sections. Found compressor & condenser fan not running, a dead mouse blocking the fan. Removed the carcass and both components kicked on. Set a 15 min timer and after that time the inside felt cooler and the liquid line on the compressor was hot indicating operational heat transfer. Allow 24h for unit to run, by that time unit should be cold again as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Avon, CT 06001
Ruben C.
Job Details:
01/30/2025
Checked unit found motor winding open replaced motor tested operation normal ran diagnostics to reset ran normal cycle norma Washington and draining normal; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Canton, CT 06019
Ruben C.
Job Details:
01/30/2025
7740851873 called techline water is leaking from ice maker into bin on left door water pressure hi per techline install pressure reducer per techline covered under warranty ; ordrng 1 W10786952 (Kit pressure) and 1 8212547rp (Tubing kit)
We serviced a
MAYTAG REFRIGERATOR FDB
Model MBF2258FEZ08
Near Simsbury, CT 06070
Ruben C.
Job Details:
01/30/2025
Checked unit unit is making normal sound from comp cust can hear the pitch from comp unit is cooling normally informed cust this is normal sound from comp instruct is now fullfilled
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near West Hartford, CT 06107
Ruben C.
Job Details:
01/30/2025
Checked unit found water valve broken due to cold getting in from back of unit replaced valve cust is paying for water valve and labor took pics of floor and valve ; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
KITCHENAID M/W OTR
Model KMHC319LPS00
Near West Hartford, CT 06107
Ruben C.
Job Details:
01/30/2025
Sr 7740847974 cust is still having issue with door and clicking relay. Overlooked on last visits there is damage to frame on top left of mocrowave called techline cust has to contact whirpool cust relations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
01/29/2025
"Checked over unit and found when unit would come on and run it would start making a loud noise coming from under unit, pulled machine out and found noise coming from condenser fan motor. Found fan hitting shroud causing the noise, found fan had come loose from housing causing it to sit sideways and hit, fixed fan to sit properly and noise is now gone and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHV05
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
01/29/2025
"Tested unit and found both sections had stopped cooling and unit was buzzing very loud, turned unit on and found compressor making a buzzing checked amp draw and found 6.2 amps then getting Down to .6 amps and compressor getting super hot to touch. Compressor locked up needs to be replaced, will order new compressor, drier,process stub, parts tentative p/a ; ordrng 1 W11506635 (Coupler) and 1 W11547313 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHZ11
Near Huntersville, NC 28078
Johnny
Job Details:
01/29/2025
Installed new parts. Unit working as designed.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Charlotte, NC 28216
Clinton
Job Details:
01/29/2025
Installed new timer and knob. U it working properly after repair
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS311SDHW00
Near Westfield, MA 01085
Jorden
Job Details:
01/29/2025
"Arrived and found customer had pulled out unit and unplugged from wall. Plugged back in and found compressor intermittently drawing 8.6LRA, unit needs new compressor kit. Provided estimate and customer opted out of repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, MA 01128
Jorden
Job Details:
01/29/2025
"Arrived and found drain line on the case breaker had come off, reattached and secured, tested fine."
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2570FEZ05
Near Wilbraham, MA 01095
Jorden
Job Details:
01/29/2025
"Arrived and found d ice maker receiving 120v but stuck half way through a harvest, replaced ice maker and tested fine. ; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Bristol, CT 06010
Andre
Job Details:
01/29/2025
F0E3F9E2F0E5Ck unit upon arrival and found water still inside unit. Ran and found unit not draining. Install drain pump from truck stock and ran deep wash cycle and unit wash and agitate and also drains out all the water unit now operating to manufacturers specs ; used 1 W10876600 (Drain pump) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW2
Near Southbridge, MA 01550
Chris B.
Job Details:
01/29/2025
Complaint that the dishwasher is not washing and they are having trouble with the door locking. Found error code F4E3 and F7E1. Motor not running and had to push the door very hard for it to engage. Door is ok and not bent. Will order parts for a return visit.; ordrng 1 W11025157 (Wash Pump) and 1 WPW10274884 (Latch) and 1 2xFrameJob (2x Frame Job)
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KFGC506JBK01
Near Dudley, MA 01571
Chris B.
Job Details:
01/29/2025
Replaced all parts and all burners working properly. No gas leaks detected. Ran all burners and no issues found. Complaint that the oven wound not turn on heat. Found safety valve closed. Opened oven valve and all working properly. Verified and found no gas leaks in the back valves either.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Burlington, CT 06013
Andre
Job Details:
01/29/2025
Ck unit upon arrival and inform and instruct customer on operation. Per customer she just havent been giving unit enough time for unit to start. Ran unit and monitor unit and unit is operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, MA 01109
Mike K.
Job Details:
01/29/2025
"Unplugged on arrival, plugged in and unit is in manual drain.F3e1 no error in history, cleared. Pressure system fault. Ran diagnostic cycle and completed ok. Ran normal cycle and went through fill and into agitate.Quoted for control/labor. Collected for service call."
We serviced a
WHIRLPOOL LAUNDRY
Model n/a
Near Torrington, CT 06790
Andre
Job Details:
01/29/2025
K unit upon arrival and found unit not draining and pump consistently running each timer after calibration unit would operating normal for a slight second and pump would kick on and consistently quoted customer for pump and control for repair and customer declined estimate
We serviced a
SAMSUNG DRYER
Model DVE55A7300E
Near Watertown, CT 06795
Jimmy R.
Job Details:
01/29/2025
"Tested unit and found machine would come on and run for a min then error out line voltage error, tested power at terminal block and unit is getting 240v and 120v on each leg when running unit and the error come up the unit cuts power done to 20v and wont run again until unplugged and reset. Tested voltage at plug and unit gets 240v all the time and 120v on each leg all the time, ohmed out power cord and it is good. Tested power at main control relay wile running and found unit only getting 20v out of relays when erroring out main cntrl and interface faulty will order both and harness, will need extra time for harness. Parts tentative p/a ; ordrng 1 DC92-03601D (Main Pcb) and 1 DC92-02401A (Control Pcb) and 1 DC93-00929A (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wolcott, CT 06716
Jimmy R.
Job Details:
01/29/2025
"Tested unit and found machine had leaked water from front of door under panel, ran unit and could not find any leaking water but noticed the door latch making noise when closing, canceled out cycle and found unit running with door open. Checked lock and found plastic broken causing lock to not hit switch to tell unit door is open witch caused water to poor out during a cycle when door popped open. Unit will need new lock and strike will order both parts and return. Parts tentative p/a ; ordrng 1 W11412299 (Latch) and 1 W11545309 (Strike)"
We serviced a
KITCHENAID M/W OTR
Model KOED530PPS00
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
01/29/2025
Spoke to customer machine is getting an F8E0 error code low fan speed error code in default history. Customer stated that he will not be home for another 15 to 35 minutes. Ordering upper oven fan blower assembly.; ordrng 2 W11598119 (Blower assembly)s
We serviced a
GE DISHWASHER
Model PDT785SYN0FS
Near Fort Mill, SC 29707
Brandon
Job Details:
01/29/2025
Complaint unit is not able to use. Found on arrival that unit has h20 error code for water valve. Quoted customer on unit and they didnt know if they wanted to repair. If customer calls back in order water valve for them and reschedule. WD15X26140
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Auburn, MA 01501
Chris B.
Job Details:
01/29/2025
Complaint that the delay would respond and wouldnt countdown to start. Will order both controls.; ordrng 1 W11414079 (Ui Panel) and 1 W11410070 (Control Board)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Torrington, CT 06790
Andre
Job Details:
01/29/2025
Ck unit upon arrival and ran test and found drain pump not running check hose and disconnect pump and found no debris order pump for replacement ; ordrng 1 Wpw10276397 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near Thomaston, CT 06787
Andre
Job Details:
01/29/2025
Ck unit upon arrival and brake apart foam fan scroll assembly. And defrost all ice and install all parts and make sure drain pan is empty unit now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/29/2025
"Complaint washer works fine if agitator is installed will not wash anything if agitator is removed F0e9 off balance load pause f7e7 motor unable to reach target rpm error. Only codes in fault history. I replaced capacitor actuator cam and drive belt performed control board calibration cycle no further issues found cycled power for good measure to reset control as well. Washing machine is operating normally as of right now spinning through all stages of spin speed agitating properly as well. advise customer on proper loading procedure as well.; used 1 W10721967 (CAM KIT), 1 WPW10006355 (ACTUATOR), 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOD77EC0HS01
Near Fort Mill, SC 29715
Brandon
Job Details:
01/29/2025
Complaint wall oven is not cooking evenly. On arrival I preheated unit to 350 both top and bottom. Both preheated properly. Let unit run for another 10 minutes after preheating and it held a perfect temperature. Customer said they would use convection bake more to see if it helps with recipes. No repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fort Mill, SC 29715
Brandon
Job Details:
01/29/2025
Complaint unit is not draining. Found on arrival that unit could not drain due to disposal. Customer had plug in new disposal. Took drain hose off of disposal to make sure unit would drain and it drained perfectly. No repairs needed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL
Near Matthews, NC 28105
Brandon
Job Details:
01/29/2025
Complaint units door is falling down. Found on arrival that hinge on left side is broken. Replaced hinges using part sent with me. Tested unit after and it tested fine. No other issues found.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Wilbraham, MA 01095
Jorden
Job Details:
01/29/2025
"Arrived and found a broken lid latch, replaced and tested fine. ; used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Charlotte, NC 28270
Brandon
Job Details:
01/29/2025
Complaint unit is not steaming. Found on arrival that steam valve is not working. Installed steam valve that was sent with me and tested unit. Unit tested properly. No other issues found.
We serviced a
KITCHENAID MW/OVEN COMBO
Model KOCE500ESS23
Near Charlotte, NC 28270
Brandon
Job Details:
01/29/2025
On arrival I installed door and tested unit. Unit tested fine. Oven door closed and opened properly. No other issues found.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Matthews, NC 28104
Brandon
Job Details:
01/29/2025
On arrival I installed acu and started a cycle and it tested properly. No other issues found.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Franklin, MA 02038
Aimee Z.
Job Details:
01/29/2025
"Found green light on control out Also lid locked up had to get model and serialNeeds control , drain pump, strike , and latch.; rqstng P&A on 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11700916 (Latch), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Charlotte, NC 28227
Caleb
Job Details:
01/29/2025
Replaced heater and confirmed operation via diagnostics. Heater gets warm now. Unit checks fine.
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JBSS48E22L00
Near Sutton, MA 01590
Glenn
Job Details:
01/29/2025
Tested found open heater installed all parts tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/29/2025
"Complaint unit is not cooling at all. I found upon arrival. Compressor is locked up home click. Used new, smart device for testing to verify was not start device. Office to call customer and part comes in.; ordrng 1 W11740253 (Compressor) and 1 W10913906 (Process tube), used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHZ06
Near Huntersville, NC 28078
Johnny
Job Details:
01/29/2025
"Cx stated icemaker not working. Did icemaker fill test. Heard water valve engaging, disconnected icemaker water line at bottom of door. Verified water was being sent to icemaker. Observed numerous ice packs on freezer door causing water line inside door to freeze. Steam heated door to melt ice. Ran icemaker fill test, Cx verified water was in icemaker by putting her finger in icemaker. Instructed cx to remove ice packs from door. Unit working as designed.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/29/2025
Ice bin still full of ice upon arrival replaced ui tested operation of ice maker e0 and water filling fine no further issues found at this time ui now has sound to it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Lancaster, SC 29720
Jonathan J.
Job Details:
01/29/2025
"Complaint refrigerator is not cooling at all. Intermittent issue. Had a technician come out. Stating that all the refrigerant had leaked out I found upon arrival unit is cooling properly is currently -2? in the freezer section freezer section set to max cool and is currently 35.2? in fresh food section in liquid. Fresh food section also set to max cooling. I do not believe it is a sealed system issue at this time I believe is a defrost or a control board relay issue as I had the tap control board and when I tapped the control board firmly, the compressor came on and it started cooling. Control board relay made a very loud click. ordering evaporator fan motor as it sounds extremely loud not like ice ball loud though squalling like a bearing issue.; ordrng 1 W11594670 (Control) and 1 WP2163777 (Fan) and 1 WPW10384183 (Thermistor) and 1 WP2315539 (Evap fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Heath Springs, SC 29058
Jonathan J.
Job Details:
01/29/2025
Complaint dishwasher is not washing dishes. Water will be in the bottom. Will drain water out just fine. I found 4-3 Wash motor failure 7-1 incoming water below operating temperature. Water heating issues must be resolved educate customer on importance of running water from sink faucet till hot before staring a cycle. I cleared error codes replaced motor assembly tested operations. No further issues found verified heater is working in diagnostics.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Cornelius, NC 28031
Johnny
Job Details:
01/29/2025
Replaced user interface. For the 3rd time in 45 days. if problem persist please replace unit. This is not a repair issue but a manufacturer design flaw that allows moisture to get into the bottom on user interface right where the normal button is located.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cornelius, NC 28031
Johnny
Job Details:
01/29/2025
Clogged spray arms preventing water from passing thru ports to spin and rotate. Ordering sump as well.; ordrng 1 W11665769 (Sump ASSY) and 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL0
Near Chicopee, MA 01013
Mike K.
Job Details:
01/29/2025
Replaced filters and spray arms.
We serviced a
GE WASHER
Model GFW148SSM0WW
Near South Hadley, MA 01075
Mike K.
Job Details:
01/29/2025
"Boot spring by clamp had come off, boot a little deformed, but was able to get spring back into place and worked ok in test cycle. Explained to cs if further issue we would need to replace boot/spring"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near South Hadley, MA 01075
Mike K.
Job Details:
01/29/2025
"Replaced hub, Washplate and ran diagnostic cycle, completed fine. Ran drain and spin cycle and went into full speed spin fine"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ08
Near Grafton, MA 01536
Glenn
Job Details:
01/29/2025
"Cleared restriction with nitrogen multiple times 250 pounds of pressure both out the capillary tube and suction line pull the vacuum charged up the system. Everything tested OK ; dspstn on spec-tagged invntry: 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Shrewsbury, MA 01545
Glenn
Job Details:
01/29/2025
"Found lid lock broken washer has never worked. Installed new lid lock but need to order the bezel ; ordrng 1 W11545554 (Bezel), used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Holden, MA 01520
Glenn
Job Details:
01/29/2025
Installed motor pump tested all ok no leaks
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Longmeadow, MA 01106
Gary V.
Job Details:
01/29/2025
"Arrived and found condenser packed with dust and compressor running very hot, as I was cleaning coils and cooling compressor down with cooling fan, electronics on the front display and main control in back panel shorted and went blank, however compressor and fans and interior lights still running and working, quoted for electronics and she will call if wants to proceed with repairs."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Enfield, CT 06082
Gary V.
Job Details:
01/29/2025
"Inspected and found unit faulting on pressure system, needs main control replaced, will submit estimate and call with return date.; rqstng P&A on 1 W11607637 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Enfield, CT 06082
Gary V.
Job Details:
01/29/2025
"Installed new control board and ran auto test, all functions test fine at this time."
We serviced a
MAYTAG M/W OTR
Model MMMS4230PZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details:
01/29/2025
"Removed existing bent door. Installed new door. Door is out of line. On hinge side, has larger gap at top and catches on cabinet at bottom. Latch side fits flush and correctly. Called tech line spoke to Dillon, call was dropped. Called back spoke to Austin SR#7740843324. Advised him of situation and sent pictures. He is going to refer it for replacement."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS8
Near Franklin, MA 02038
Aimee Z.
Job Details:
01/29/2025
Found no frost pattern and fans are running .Plugged in to amp prob amps are at 8 .Needs leak check and compressor sent estimate for compressor and filter dryer And charge not leak check . Might need additional partsCust buying new
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US 01
Near Blackstone, MA 01504
Aimee Z.
Job Details:
01/29/2025
Installed new suspension rods and ran a spin cycle
We serviced a
GE LAUNDRY CENTER
Model GFW850SPN2RS
Near Mendon, MA 01756
Aimee Z.
Job Details:
01/29/2025
Washer is stacked Cust will have removed Found error code for 10 preasure sensor and the cold valve clogged cleaned a lot debris is screen needs new valve .Also a error code for the preasure switch; rqstng P&A on 1 WH23X29553 (Water valve)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hopedale, MA 01747
Aimee Z.
Job Details:
01/29/2025
Installed new latch ran dianostics and ran spin ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Charlotte, NC 28269
Clinton
Job Details:
01/29/2025
Installed led light now working after repair
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28269
Clinton
Job Details:
01/29/2025
Dryer vent possibly blocked out side cant find any issues with dryer used dryer vent test kit it failed. No other issues
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Mint Hill, NC 28227
Caleb
Job Details:
01/29/2025
"Ran diagnostics fine with no errors codes, found evidence of moisture in float switch pan under unit indicating to a possible over suds, advised customer of proper use and care and running a cleaning cycle. Unit checks fine at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28216
Clinton
Job Details:
01/29/2025
Unit has a faulty control need to order new control offfice to set on on return empty apartment ; ordrng 1 W11607637 (Control)
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Charlotte, NC 28214
Clinton
Job Details:
01/29/2025
Oil leaking from gear case willl need new gear case and and Washplate. Order parts with office. Set up return ; ordrng 1 W10846191 (Wash plate) and 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY00
Near Charlotte, NC 28278
Clinton
Job Details:
01/29/2025
Installed new start device from compressor unit started up and. Let run unit began to cool. Parts installed unit working; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, NC 28056
Ryan S.
Job Details:
01/29/2025
"Returned to install gearcase, wash plate and slider . Installed parts, calibrated and ran both agitate and soin. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near York, SC 29745
Mitch H.
Job Details:
01/29/2025
"Removed and replaced dryer door switch. Reassembled, tested, dryer now operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near York, SC 29745
Mitch H.
Job Details:
01/29/2025
Removed and replaced defrost heater and control. Plugged refrigerator back in. Compressor and all fans operating properly. All components checked good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
01/29/2025
"Disassembled washer. Removed and replaced gear case, wash basket, hub,and cam. Reassembled. Ran control calibration and automatic test cycle. All operating properly and quietly.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11454734 GEARCASE , used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
01/29/2025
"Tested dishwasher and confirmed issue. Disassembled, removed and replaced control. Reassembled, tested, dishwasher now operating properly."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ3
Near Charlotte, NC 28278
Clinton
Job Details:
01/29/2025
Control relay stuck light stuck on. Ordered control. ; used 1 W11552018 (Control) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/29/2025
"Customer complained unit wouldnt start. Unit started upon arrival. Let unit run for awhile with no issue . Heater not coming on on air dry , but is on timed dry. Door switch good, thermostat good. Timer moves on timed dry. Informed customer no issues found. Collected trip fee."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/29/2025
Returned to install new control board. Ran unit to verify proper operation.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
01/29/2025
Replaced inner basket and belt. Ran service mode and calibration. Ran high speed spin. Verified unit working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Kershaw, SC 29067
Jonathan J.
Job Details:
01/29/2025
"Replace tired, tested operations no further issues found all operations are working as designed unit is heating water to a boil in a minute and a half."
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near Denver, NC 28037
Ryan S.
Job Details:
01/29/2025
"Customer complained convection fan, not turning service mode confirm complaint. Replaced convection fan pre-ID ran unit convection fan now running verified proper operation."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Charlotte, NC 28215
Caleb
Job Details:
01/29/2025
Control has pressure switch failure. Pressure hose checks fine. Was able to enter diagnostics and calibrated control but unit still constantly draining. Unit needs new control. Part on back order ; ordrng 1 W11607637 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS0
Near Charlotte, NC 28215
Caleb
Job Details:
01/29/2025
"Unit had an error for f6e8. Loss of communication with microwave manager board. Light in microwave was off, after cycling the power light in unit was back on. Confirmed operation and confirmed unit is heating normally at this time, if call back order 1 W10915648 manager board"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS01
Near Charlotte, NC 28226
Caleb
Job Details:
01/29/2025
"Unit needs new ui, touch failure, quoted customer repair. Customer dose not want service at this time."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Charlotte, NC 28210
Caleb
Job Details:
01/29/2025
"Unit has intermittent operation, control providing no error codes at this time. Wont even start an automatic test cycle. Unit is in a tight closet and product will need to be accessible, advised customer.; ordrng 1 W11627413 (Control) and 1 W11481722 (Actuator)"