Service History 56 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Fort Mill, SC 29715

Brandon

Job Details: 01/30/2025

On arrival I installed optic and emmiter. I tested unit after installing other parts and it tested properly. Optics came on after being plugged in and registered ice bin properly. Tested ice maker and water valve. Both tested properly. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRMF706ESS01

Near Cornelius, NC 28031

Johnny

Job Details: 01/30/2025

"Cx stated dispenser pedal gets struck causing ice and water to continue to dispense even when no pressure is applied, confirm complaint, also user interface not display all lights functions. ; ordrng 1 W11109614 (Shield) and 1 W11087492 (Switch) and 1 W11109510 (Pedal) and 1 W11109505 (Spring) and 1 W11330971 (Dispenser board)"

We serviced a

JENNAIR FREEZER

Model JBZFR30IGX00

Near Cornelius, NC 28031

Johnny

Job Details: 01/30/2025

"Cx is going to contact whirlpool to get an authorization code to cover trip fee, parts, and labor. Could not place unit into service mode due to only half of user interface working, Will need W11646196 -icemaker. W11515313- fill tube w/heater. W11404237- user interface.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, NC 28208

Clinton

Job Details: 01/30/2025

Replaced control unit working properly after repair

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Charlotte, NC 28210

Clinton

Job Details: 01/30/2025

"Replaced control and switch unit working properly after repair ; dspstn on spec-tagged invntry: 1 WP3149404 INFINITE SWITCH , used 1 WPW10434452 (Switch) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Davidson, NC 28036

Johnny

Job Details: 01/30/2025

"This is the second time were out here for the same complaint, there are no abnormal noises occurring, normal operational noises, cx does not like hearing the flap above the fan close at the end of a cycle. Unit is working as designed, no functional failures. Customer education is not covered under warranty there a trip fee will be administered. Cx refused to pay"

We serviced a

MAYTAG COOKTOP

Model MGC7430DS00

Near Concord, NC 28027

Johnny

Job Details: 01/30/2025

"Installed new parts, tested unit, unit still behaving the same way. Consulted with whirlpool Sr7740848664This unit is non repairable, according to customer service they told customer if unit is not fixed then unit is considered non repairable and they will replaced unit. Defective unit. Recommend replacement.Also noted cx stated gas company told him the gas pressure was 2psi. This product requires a minimum of 5-7 psi according to Whirlpool Tech-Line.Cx must have gas company to come out and make sure gas pressure is correct."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/30/2025

"Submitted videos directly to Tech line Tech line advising to replace user interfaces con Tech line also wants additional images upon arrival with work stating no refrigerant lines or touching cabinetry, causing vibration as well in videos. Noise gets louder when freezer door is opened, but per tech line fan should be turning itself off when door is opened potentially. Noise lasts per customer between one and five minutes, just enough time to wake him up in the middle of the night noise issue occurs maybe between 3 to 5 days once. Noise sounds to me in the video like ice is hitting evaporator fan motor.; ordrng 1 WPW10675033 (Control) and 1 W11577100 (Ui) and 1 WPW10769076 (Ui)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Matthews, NC 28104

Brandon

Job Details: 01/30/2025

Complaint unit is not filling up with water. On arrival I found that unit has no error codes and all components are operating correctly. Customer said they would perform cleaning cycle because she has been over using detergent. No repairs needed.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near York, SC 29745

Mitch H.

Job Details: 01/30/2025

"Removed and replaced dispenser and drawer. Reassembled, ran DLMS calibration and automatic test cycle. All completed correctly. Washer operating properly."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC302ESS07

Near Waxhaw, NC 28173

Brandon

Job Details: 01/30/2025

On arrival I installed parts that were ordered and tested unit. Door seal worked properly and damper tested fine with no noise. No other issues found.; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Belmont, NC 28012

Ryan S.

Job Details: 01/30/2025

"Returned to install control board and harness. Installed parts and ran service diagnostics, all function working. Ran quick wash and unut filled and starred washing. Verified proper operation"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Sharon, SC 29742

Mitch H.

Job Details: 01/30/2025

"Removed and replaced compressor and related parts. Blew system out with nitrogen. Installed new compressor. Charged with nitrogen to 250psi. No leaks found. Allowed to sit for 15 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum, weighed in correct charge, 50g, of R600a. Compressor operating and cooling properly.; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/30/2025

"Found f8e1, found cold valve not opening intermittently, would in test mode but wouldnt during normal wash. Replaced valve. Ran normal wash on cold setting. Unit filled and stared washing. Verified proper operation."

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Enfield, CT 06082

Gary V.

Job Details: 01/30/2025

"Inspected and found drain pump hose clamp came loose at drain pump, tightened and cycled, tested fine."

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS11

Near Somers, CT 06071

Gary V.

Job Details: 01/30/2025

Installed new door glass and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM03

Near Watertown, CT 06795

Andre

Job Details: 01/30/2025

"Ck unit remove old compressor and install compressor with coupler pressurize system with nitrogen and charge system and inform customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506621 COUPLER 6 NK MS 00 , used 1 R600A (R600A) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Easthampton, MA 01027

Mike K.

Job Details: 01/30/2025

"F0e5 error message in history. Ran diagnostic and agitator moved separately from tub in spin. Hub is stripped and has happened before. Found tub to be quite wobbly. Ordering gear case assy, basket, agitator, 2x time.; ordrng 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W10586077 (Basket) and 1 W10396887 (Hub) and 1 2xtime (2x time)"

We serviced a

GE DISHWASHER

Model DDT700SFN4DS

Near Westfield, MA 01085

Mike K.

Job Details: 01/30/2025

"Unit has been giving ftd and h2o errors, empty on arrival and when starting went into drain, eventually giving ftd error. Likely pressure sensor or possibly control.Quoted for sensor/labor. Accepted. Collected in full via check; ordrng 1 WD21X25468 (Pressure sensor)"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Sturbridge, MA 01518

Chris B.

Job Details: 01/30/2025

Replaced all parts. Drain pump working ok and not needed replacing. Ran two diagnostic cycles and a calibration. Ran a quick wash and water level working normal.

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Fort Mill, SC 29708

Brandon

Job Details: 01/30/2025

Complaint unit is not spinning clothes out. Found on arrival that unit is not registering water level and going through cycle. Ordering control for repair. Please let customer know when we can return.; ordrng 1 W11735316 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RS28A500ASR/AA

Near Springfield, MA 01109

Jorden

Job Details: 01/30/2025

"Arrived and found inside is barely cooler than room temp on both sections. Found compressor & condenser fan not running, a dead mouse blocking the fan. Removed the carcass and both components kicked on. Set a 15 min timer and after that time the inside felt cooler and the liquid line on the compressor was hot indicating operational heat transfer. Allow 24h for unit to run, by that time unit should be cold again as expected."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Avon, CT 06001

Ruben C.

Job Details: 01/30/2025

Checked unit found motor winding open replaced motor tested operation normal ran diagnostics to reset ran normal cycle norma Washington and draining normal; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Canton, CT 06019

Ruben C.

Job Details: 01/30/2025

7740851873 called techline water is leaking from ice maker into bin on left door water pressure hi per techline install pressure reducer per techline covered under warranty ; ordrng 1 W10786952 (Kit pressure) and 1 8212547rp (Tubing kit)

We serviced a

MAYTAG REFRIGERATOR FDB

Model MBF2258FEZ08

Near Simsbury, CT 06070

Ruben C.

Job Details: 01/30/2025

Checked unit unit is making normal sound from comp cust can hear the pitch from comp unit is cooling normally informed cust this is normal sound from comp instruct is now fullfilled

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near West Hartford, CT 06107

Ruben C.

Job Details: 01/30/2025

Checked unit found water valve broken due to cold getting in from back of unit replaced valve cust is paying for water valve and labor took pics of floor and valve ; used 1 W11434044 (VALVE-INLT) from stock

We serviced a

KITCHENAID M/W OTR

Model KMHC319LPS00

Near West Hartford, CT 06107

Ruben C.

Job Details: 01/30/2025

Sr 7740847974 cust is still having issue with door and clicking relay. Overlooked on last visits there is damage to frame on top left of mocrowave called techline cust has to contact whirpool cust relations

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 01/29/2025

"Checked over unit and found when unit would come on and run it would start making a loud noise coming from under unit, pulled machine out and found noise coming from condenser fan motor. Found fan hitting shroud causing the noise, found fan had come loose from housing causing it to sit sideways and hit, fixed fan to sit properly and noise is now gone and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHV05

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 01/29/2025

"Tested unit and found both sections had stopped cooling and unit was buzzing very loud, turned unit on and found compressor making a buzzing checked amp draw and found 6.2 amps then getting Down to .6 amps and compressor getting super hot to touch. Compressor locked up needs to be replaced, will order new compressor, drier,process stub, parts tentative p/a ; ordrng 1 W11506635 (Coupler) and 1 W11547313 (Compressor) and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ11

Near Huntersville, NC 28078

Johnny

Job Details: 01/29/2025

Installed new parts. Unit working as designed.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Charlotte, NC 28216

Clinton

Job Details: 01/29/2025

Installed new timer and knob. U it working properly after repair

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS311SDHW00

Near Westfield, MA 01085

Jorden

Job Details: 01/29/2025

"Arrived and found customer had pulled out unit and unplugged from wall. Plugged back in and found compressor intermittently drawing 8.6LRA, unit needs new compressor kit. Provided estimate and customer opted out of repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Springfield, MA 01128

Jorden

Job Details: 01/29/2025

"Arrived and found drain line on the case breaker had come off, reattached and secured, tested fine."

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2570FEZ05

Near Wilbraham, MA 01095

Jorden

Job Details: 01/29/2025

"Arrived and found d ice maker receiving 120v but stuck half way through a harvest, replaced ice maker and tested fine. ; used 1 W10882923 (ICE MAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Bristol, CT 06010

Andre

Job Details: 01/29/2025

F0E3F9E2F0E5Ck unit upon arrival and found water still inside unit. Ran and found unit not draining. Install drain pump from truck stock and ran deep wash cycle and unit wash and agitate and also drains out all the water unit now operating to manufacturers specs ; used 1 W10876600 (Drain pump) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW2

Near Southbridge, MA 01550

Chris B.

Job Details: 01/29/2025

Complaint that the dishwasher is not washing and they are having trouble with the door locking. Found error code F4E3 and F7E1. Motor not running and had to push the door very hard for it to engage. Door is ok and not bent. Will order parts for a return visit.; ordrng 1 W11025157 (Wash Pump) and 1 WPW10274884 (Latch) and 1 2xFrameJob (2x Frame Job)

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KFGC506JBK01

Near Dudley, MA 01571

Chris B.

Job Details: 01/29/2025

Replaced all parts and all burners working properly. No gas leaks detected. Ran all burners and no issues found. Complaint that the oven wound not turn on heat. Found safety valve closed. Opened oven valve and all working properly. Verified and found no gas leaks in the back valves either.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Burlington, CT 06013

Andre

Job Details: 01/29/2025

Ck unit upon arrival and inform and instruct customer on operation. Per customer she just havent been giving unit enough time for unit to start. Ran unit and monitor unit and unit is operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, MA 01109

Mike K.

Job Details: 01/29/2025

"Unplugged on arrival, plugged in and unit is in manual drain.F3e1 no error in history, cleared. Pressure system fault. Ran diagnostic cycle and completed ok. Ran normal cycle and went through fill and into agitate.Quoted for control/labor. Collected for service call."

We serviced a

WHIRLPOOL LAUNDRY

Model n/a

Near Torrington, CT 06790

Andre

Job Details: 01/29/2025

K unit upon arrival and found unit not draining and pump consistently running each timer after calibration unit would operating normal for a slight second and pump would kick on and consistently quoted customer for pump and control for repair and customer declined estimate

We serviced a

SAMSUNG DRYER

Model DVE55A7300E

Near Watertown, CT 06795

Jimmy R.

Job Details: 01/29/2025

"Tested unit and found machine would come on and run for a min then error out line voltage error, tested power at terminal block and unit is getting 240v and 120v on each leg when running unit and the error come up the unit cuts power done to 20v and wont run again until unplugged and reset. Tested voltage at plug and unit gets 240v all the time and 120v on each leg all the time, ohmed out power cord and it is good. Tested power at main control relay wile running and found unit only getting 20v out of relays when erroring out main cntrl and interface faulty will order both and harness, will need extra time for harness. Parts tentative p/a ; ordrng 1 DC92-03601D (Main Pcb) and 1 DC92-02401A (Control Pcb) and 1 DC93-00929A (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Wolcott, CT 06716

Jimmy R.

Job Details: 01/29/2025

"Tested unit and found machine had leaked water from front of door under panel, ran unit and could not find any leaking water but noticed the door latch making noise when closing, canceled out cycle and found unit running with door open. Checked lock and found plastic broken causing lock to not hit switch to tell unit door is open witch caused water to poor out during a cycle when door popped open. Unit will need new lock and strike will order both parts and return. Parts tentative p/a ; ordrng 1 W11412299 (Latch) and 1 W11545309 (Strike)"

We serviced a

KITCHENAID M/W OTR

Model KOED530PPS00

Near Rock Hill, SC 29730

Jonathan J.

Job Details: 01/29/2025

Spoke to customer machine is getting an F8E0 error code low fan speed error code in default history. Customer stated that he will not be home for another 15 to 35 minutes. Ordering upper oven fan blower assembly.; ordrng 2 W11598119 (Blower assembly)s

We serviced a

GE DISHWASHER

Model PDT785SYN0FS

Near Fort Mill, SC 29707

Brandon

Job Details: 01/29/2025

Complaint unit is not able to use. Found on arrival that unit has h20 error code for water valve. Quoted customer on unit and they didnt know if they wanted to repair. If customer calls back in order water valve for them and reschedule. WD15X26140

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Auburn, MA 01501

Chris B.

Job Details: 01/29/2025

Complaint that the delay would respond and wouldnt countdown to start. Will order both controls.; ordrng 1 W11414079 (Ui Panel) and 1 W11410070 (Control Board)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Torrington, CT 06790

Andre

Job Details: 01/29/2025

Ck unit upon arrival and ran test and found drain pump not running check hose and disconnect pump and found no debris order pump for replacement ; ordrng 1 Wpw10276397 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF505ESS01

Near Thomaston, CT 06787

Andre

Job Details: 01/29/2025

Ck unit upon arrival and brake apart foam fan scroll assembly. And defrost all ice and install all parts and make sure drain pan is empty unit now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/29/2025

"Complaint washer works fine if agitator is installed will not wash anything if agitator is removed F0e9 off balance load pause f7e7 motor unable to reach target rpm error. Only codes in fault history. I replaced capacitor actuator cam and drive belt performed control board calibration cycle no further issues found cycled power for good measure to reset control as well. Washing machine is operating normally as of right now spinning through all stages of spin speed agitating properly as well. advise customer on proper loading procedure as well.; used 1 W10721967 (CAM KIT), 1 WPW10006355 (ACTUATOR), 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOD77EC0HS01

Near Fort Mill, SC 29715

Brandon

Job Details: 01/29/2025

Complaint wall oven is not cooking evenly. On arrival I preheated unit to 350 both top and bottom. Both preheated properly. Let unit run for another 10 minutes after preheating and it held a perfect temperature. Customer said they would use convection bake more to see if it helps with recipes. No repairs needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fort Mill, SC 29715

Brandon

Job Details: 01/29/2025

Complaint unit is not draining. Found on arrival that unit could not drain due to disposal. Customer had plug in new disposal. Took drain hose off of disposal to make sure unit would drain and it drained perfectly. No repairs needed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL

Near Matthews, NC 28105

Brandon

Job Details: 01/29/2025

Complaint units door is falling down. Found on arrival that hinge on left side is broken. Replaced hinges using part sent with me. Tested unit after and it tested fine. No other issues found.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Wilbraham, MA 01095

Jorden

Job Details: 01/29/2025

"Arrived and found a broken lid latch, replaced and tested fine. ; used 1 W11513248 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6605MC0

Near Charlotte, NC 28270

Brandon

Job Details: 01/29/2025

Complaint unit is not steaming. Found on arrival that steam valve is not working. Installed steam valve that was sent with me and tested unit. Unit tested properly. No other issues found.

We serviced a

KITCHENAID MW/OVEN COMBO

Model KOCE500ESS23

Near Charlotte, NC 28270

Brandon

Job Details: 01/29/2025

On arrival I installed door and tested unit. Unit tested fine. Oven door closed and opened properly. No other issues found.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Matthews, NC 28104

Brandon

Job Details: 01/29/2025

On arrival I installed acu and started a cycle and it tested properly. No other issues found.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Franklin, MA 02038

Aimee Z.

Job Details: 01/29/2025

"Found green light on control out Also lid locked up had to get model and serialNeeds control , drain pump, strike , and latch.; rqstng P&A on 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11700916 (Latch), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Charlotte, NC 28227

Caleb

Job Details: 01/29/2025

Replaced heater and confirmed operation via diagnostics. Heater gets warm now. Unit checks fine.

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JBSS48E22L00

Near Sutton, MA 01590

Glenn

Job Details: 01/29/2025

Tested found open heater installed all parts tested all OK

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/29/2025

"Complaint unit is not cooling at all. I found upon arrival. Compressor is locked up home click. Used new, smart device for testing to verify was not start device. Office to call customer and part comes in.; ordrng 1 W11740253 (Compressor) and 1 W10913906 (Process tube), used 1 8201786 (OVERLOAD/RELAY KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS555SIHZ06

Near Huntersville, NC 28078

Johnny

Job Details: 01/29/2025

"Cx stated icemaker not working. Did icemaker fill test. Heard water valve engaging, disconnected icemaker water line at bottom of door. Verified water was being sent to icemaker. Observed numerous ice packs on freezer door causing water line inside door to freeze. Steam heated door to melt ice. Ran icemaker fill test, Cx verified water was in icemaker by putting her finger in icemaker. Instructed cx to remove ice packs from door. Unit working as designed.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/29/2025

Ice bin still full of ice upon arrival replaced ui tested operation of ice maker e0 and water filling fine no further issues found at this time ui now has sound to it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/29/2025

"Complaint refrigerator is not cooling at all. Intermittent issue. Had a technician come out. Stating that all the refrigerant had leaked out I found upon arrival unit is cooling properly is currently -2? in the freezer section freezer section set to max cool and is currently 35.2? in fresh food section in liquid. Fresh food section also set to max cooling. I do not believe it is a sealed system issue at this time I believe is a defrost or a control board relay issue as I had the tap control board and when I tapped the control board firmly, the compressor came on and it started cooling. Control board relay made a very loud click. ordering evaporator fan motor as it sounds extremely loud not like ice ball loud though squalling like a bearing issue.; ordrng 1 W11594670 (Control) and 1 WP2163777 (Fan) and 1 WPW10384183 (Thermistor) and 1 WP2315539 (Evap fan motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Heath Springs, SC 29058

Jonathan J.

Job Details: 01/29/2025

Complaint dishwasher is not washing dishes. Water will be in the bottom. Will drain water out just fine. I found 4-3 Wash motor failure 7-1 incoming water below operating temperature. Water heating issues must be resolved educate customer on importance of running water from sink faucet till hot before staring a cycle. I cleared error codes replaced motor assembly tested operations. No further issues found verified heater is working in diagnostics.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Cornelius, NC 28031

Johnny

Job Details: 01/29/2025

Replaced user interface. For the 3rd time in 45 days. if problem persist please replace unit. This is not a repair issue but a manufacturer design flaw that allows moisture to get into the bottom on user interface right where the normal button is located.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Cornelius, NC 28031

Johnny

Job Details: 01/29/2025

Clogged spray arms preventing water from passing thru ports to spin and rotate. Ordering sump as well.; ordrng 1 W11665769 (Sump ASSY) and 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Middle spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HBL0

Near Chicopee, MA 01013

Mike K.

Job Details: 01/29/2025

Replaced filters and spray arms.

We serviced a

GE WASHER

Model GFW148SSM0WW

Near South Hadley, MA 01075

Mike K.

Job Details: 01/29/2025

"Boot spring by clamp had come off, boot a little deformed, but was able to get spring back into place and worked ok in test cycle. Explained to cs if further issue we would need to replace boot/spring"

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near South Hadley, MA 01075

Mike K.

Job Details: 01/29/2025

"Replaced hub, Washplate and ran diagnostic cycle, completed fine. Ran drain and spin cycle and went into full speed spin fine"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ08

Near Grafton, MA 01536

Glenn

Job Details: 01/29/2025

"Cleared restriction with nitrogen multiple times 250 pounds of pressure both out the capillary tube and suction line pull the vacuum charged up the system. Everything tested OK ; dspstn on spec-tagged invntry: 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , used 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Shrewsbury, MA 01545

Glenn

Job Details: 01/29/2025

"Found lid lock broken washer has never worked. Installed new lid lock but need to order the bezel ; ordrng 1 W11545554 (Bezel), used 1 W11700916 (DOOR LOCK) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Holden, MA 01520

Glenn

Job Details: 01/29/2025

Installed motor pump tested all ok no leaks

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FG4H2272UF

Near Longmeadow, MA 01106

Gary V.

Job Details: 01/29/2025

"Arrived and found condenser packed with dust and compressor running very hot, as I was cleaning coils and cooling compressor down with cooling fan, electronics on the front display and main control in back panel shorted and went blank, however compressor and fans and interior lights still running and working, quoted for electronics and she will call if wants to proceed with repairs."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Enfield, CT 06082

Gary V.

Job Details: 01/29/2025

"Inspected and found unit faulting on pressure system, needs main control replaced, will submit estimate and call with return date.; rqstng P&A on 1 W11607637 (Main acu)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Enfield, CT 06082

Gary V.

Job Details: 01/29/2025

"Installed new control board and ran auto test, all functions test fine at this time."

We serviced a

MAYTAG M/W OTR

Model MMMS4230PZ00

Near Blacksburg, SC 29702

Mitch H.

Job Details: 01/29/2025

"Removed existing bent door. Installed new door. Door is out of line. On hinge side, has larger gap at top and catches on cabinet at bottom. Latch side fits flush and correctly. Called tech line spoke to Dillon, call was dropped. Called back spoke to Austin SR#7740843324. Advised him of situation and sent pictures. He is going to refer it for replacement."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS8

Near Franklin, MA 02038

Aimee Z.

Job Details: 01/29/2025

Found no frost pattern and fans are running .Plugged in to amp prob amps are at 8 .Needs leak check and compressor sent estimate for compressor and filter dryer And charge not leak check . Might need additional partsCust buying new

We serviced a

SAMSUNG WASHER

Model WA50T5300AC/US 01

Near Blackstone, MA 01504

Aimee Z.

Job Details: 01/29/2025

Installed new suspension rods and ran a spin cycle

We serviced a

GE LAUNDRY CENTER

Model GFW850SPN2RS

Near Mendon, MA 01756

Aimee Z.

Job Details: 01/29/2025

Washer is stacked Cust will have removed Found error code for 10 preasure sensor and the cold valve clogged cleaned a lot debris is screen needs new valve .Also a error code for the preasure switch; rqstng P&A on 1 WH23X29553 (Water valve)

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Hopedale, MA 01747

Aimee Z.

Job Details: 01/29/2025

Installed new latch ran dianostics and ran spin ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Charlotte, NC 28269

Clinton

Job Details: 01/29/2025

Installed led light now working after repair

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28269

Clinton

Job Details: 01/29/2025

Dryer vent possibly blocked out side cant find any issues with dryer used dryer vent test kit it failed. No other issues

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Mint Hill, NC 28227

Caleb

Job Details: 01/29/2025

"Ran diagnostics fine with no errors codes, found evidence of moisture in float switch pan under unit indicating to a possible over suds, advised customer of proper use and care and running a cleaning cycle. Unit checks fine at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, NC 28216

Clinton

Job Details: 01/29/2025

Unit has a faulty control need to order new control offfice to set on on return empty apartment ; ordrng 1 W11607637 (Control)

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Charlotte, NC 28214

Clinton

Job Details: 01/29/2025

Oil leaking from gear case willl need new gear case and and Washplate. Order parts with office. Set up return ; ordrng 1 W10846191 (Wash plate) and 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY00

Near Charlotte, NC 28278

Clinton

Job Details: 01/29/2025

Installed new start device from compressor unit started up and. Let run unit began to cool. Parts installed unit working; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Gastonia, NC 28056

Ryan S.

Job Details: 01/29/2025

"Returned to install gearcase, wash plate and slider . Installed parts, calibrated and ran both agitate and soin. Verified proper operation."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near York, SC 29745

Mitch H.

Job Details: 01/29/2025

"Removed and replaced dryer door switch. Reassembled, tested, dryer now operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near York, SC 29745

Mitch H.

Job Details: 01/29/2025

Removed and replaced defrost heater and control. Plugged refrigerator back in. Compressor and all fans operating properly. All components checked good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rock Hill, SC 29732

Mitch H.

Job Details: 01/29/2025

"Disassembled washer. Removed and replaced gear case, wash basket, hub,and cam. Reassembled. Ran control calibration and automatic test cycle. All operating properly and quietly.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11454734 GEARCASE , used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 01/29/2025

"Tested dishwasher and confirmed issue. Disassembled, removed and replaced control. Reassembled, tested, dishwasher now operating properly."

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ3

Near Charlotte, NC 28278

Clinton

Job Details: 01/29/2025

Control relay stuck light stuck on. Ordered control. ; used 1 W11552018 (Control) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/29/2025

"Customer complained unit wouldnt start. Unit started upon arrival. Let unit run for awhile with no issue . Heater not coming on on air dry , but is on timed dry. Door switch good, thermostat good. Timer moves on timed dry. Informed customer no issues found. Collected trip fee."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/29/2025

Returned to install new control board. Ran unit to verify proper operation.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/29/2025

Replaced inner basket and belt. Ran service mode and calibration. Ran high speed spin. Verified unit working as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Kershaw, SC 29067

Jonathan J.

Job Details: 01/29/2025

"Replace tired, tested operations no further issues found all operations are working as designed unit is heating water to a boil in a minute and a half."

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ5

Near Denver, NC 28037

Ryan S.

Job Details: 01/29/2025

"Customer complained convection fan, not turning service mode confirm complaint. Replaced convection fan pre-ID ran unit convection fan now running verified proper operation."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Charlotte, NC 28215

Caleb

Job Details: 01/29/2025

Control has pressure switch failure. Pressure hose checks fine. Was able to enter diagnostics and calibrated control but unit still constantly draining. Unit needs new control. Part on back order ; ordrng 1 W11607637 (Control)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS0

Near Charlotte, NC 28215

Caleb

Job Details: 01/29/2025

"Unit had an error for f6e8. Loss of communication with microwave manager board. Light in microwave was off, after cycling the power light in unit was back on. Confirmed operation and confirmed unit is heating normally at this time, if call back order 1 W10915648 manager board"

We serviced a

JENN-AIR MICROWAVE

Model JMC2427DS01

Near Charlotte, NC 28226

Caleb

Job Details: 01/29/2025

"Unit needs new ui, touch failure, quoted customer repair. Customer dose not want service at this time."

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Charlotte, NC 28210

Caleb

Job Details: 01/29/2025

"Unit has intermittent operation, control providing no error codes at this time. Wont even start an automatic test cycle. Unit is in a tight closet and product will need to be accessible, advised customer.; ordrng 1 W11627413 (Control) and 1 W11481722 (Actuator)"

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