We serviced a
LG REFRIGERATOR
Model LFXS26973S/02
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
08/23/2023
"Cf e error code, indicates condenser fan error. Condenser fan not turning, not blocked and turns free by hand. Not getting 120vac at fan.Tried resetting board, reseating connectors and no change, unplugged plugged in and fan running.Fan motor working, looks to be control board issue.No signal phone or internet at home, collected service call and will quote when can find part info.Called and quoted for parts/labor. Instructed to contact office if proceeding office would contact when parts come in to schedule repair.; ordrng 1 Ebr87463752 (Control) and 1 Eau65058502 (Fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
08/23/2023
"Checked over unit and found fridge section not cooling and freezer holding temp but building up ice and frost, removed evap cover and found evaporator frozen over causing no cooling. Placed unit into a diagnostics and ran defrost found heater not coming on, checked voltage to heater and no power this caused frost to Build up and stop unit from cooling also causing moisture build up. Melted all ice and will order a new cntrl,fan blade,silicone and harness fan blade was out of stock once in advised we would call for return visit ; ordrng 1 W11595220 (Cntrl box) and 1 WP2163777 (Fan blade) and 1 W11609822 (Harness) and 1 482338 (Food grade Silicone)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
08/23/2023
"Installed new compressor and charged with 41 g R600a refrigerant ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11370574 COMPRESSOR R600A , 1 W11504416 COUPLER 8.5/6 NR MS 00 , 1 W11504448 COUPLER , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
08/23/2023
Found no leaks at this time. Cleared error code and checked operation. Customer to call if codes return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
08/23/2023
"Compliant refrigerator, making loud, whining noise high-pitched on occasion. Mimics electronic drive of vehicle.. I could not duplicate any abnormal noises with this refrigerator at this time. No defrosting issues. No abnormal rattling. No buzzing no abnormal humming. If noise when customer hears it is coming from compressor it is normal if noise is coming from somewhere else if customer can adjust refrigerator and get noise to go away Issue can be adjusted potentially if we can duplicate or find noise."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
08/23/2023
Checked and found that washer only had one water line connected and it was hot water. Explained to customer that washer needs both water lines connected to function correctly. That all rinses were cold water and without that unit will never go into rinse and eventually time out and stop. Customer states that she will get both lines connected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/23/2023
Replaced both refrigerator door gaskets. Found that right hand door would not close properly. Removed hinge cover and found that top right hinge was bent. Was able to adjust hinge to get a temporary seal. Ordering top right hinge. ; ordrng 1 W11592374 (Top right hinge)
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/23/2023
"Removed and replaced gear case, cam, belt and wash plate. Reassembled, ran calibration and automatic test cycle. All functions operating properly.; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Wilbraham, Massachusetts 01095
Roger R.
Job Details:
08/23/2023
"Found unit in a flood recovery mode where the customer had left the lid open. Cleared codes and tested , all okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
08/23/2023
"Complaint refrigerator is not cooling. I found heater is open. I also found evaporator fan motor is not spinning properly. I am replacing and ordering evaporator fan and heater. Also going to order main control and thermistor everything to do with defrost. Unit had a lot of water on the floor leaking drip pan, catch basin was overflowing with water. Upon arrival. Evaporator was still frozen over. Power had been turned off since yesterday. Office to call customer when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11559968 (Evap mtr) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
08/23/2023
Units door is not completely depressing the door switch on the microwave. Adjusted door unit is fully functional.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
08/23/2023
"I replaced the door, tested operations doors now making it tight seal. No additional issues found no dents / damage to door Found either."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
08/23/2023
"Replaced lid and tested in normal cycle, lid lock working, lid working and cycle ran properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
08/23/2023
Track wheels broken on upper rack. Replaced adjusters and working fine.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
08/23/2023
"Replaced all parts tested operations found door gasket was warped, reformed door gasket by heating showed customer at the bottom of the frame was damaged unit appears to have been dropped causing door closure issues. Customer hast to close door very firm for a gasket seal properly. No additional issues found with refrigerator at this time all gaskets are sealing."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH1
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
08/23/2023
Customer complaint is that dishwasher takes 4hrs to complete cycle. Checked hot water at sink and it took approximately 20 seconds to get hot. Ran diagnostics and found no error codes. Advised customer to run hot water before starting dishwasher. Explained cycles and Wash time.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
08/23/2023
Arrived to replace microwave door and hinges. Found junction box is not behind unit. Junction box is underneath in a false drawer space. Junction box needs to be feed through a very tight opening in back corner of drawer space as unit is pulling out at same time. Additional tech is needed to complete repair. Submitting for authorization. Customer will still need to sign waiver with additional tech authorization. ; dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Rocky Hill, Connecticut 06067
Chuck M.
Job Details:
08/23/2023
"Customer complaint is that washer is not starting cycle or completing cycle after resetting. Ran diagnostics and found error codes F3e2 inlet water temperature fault. F0e4 spin limited by water temperature. F7e9 locked rotor. F5e2 lid lock will not lock or unlock. Ran manual test cycle and calibration successfully after multiple attempts. Ran rapid wash cycle and washer sensed, filled and wash. Lid lock worked. Canceled cycle and attempted calibration. Lid lock not working, and error code F3e2 returned and lid lock is not working after another attempt. Ordered control and console. ; ordrng 1 W11611438 (Control) and 1 W10919546 (Console)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
08/23/2023
Returned to install lid lock. Installed part and reassembled unit. Ran service mode and all functions including door lock/ spin/ agitate working properly. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
08/23/2023
"Tested unit and found machine leaving tons of moisture in tub after dry cycle is complete dripping water All over dishes making them wet. Ran unit threw a diagnostics cycle and found 10-2 vent electrical issue, ran unit threw a self test and checked heating, found heater coming on and operating checked vent and no air coming out due to vent stuck closed. Unit needs new vent to help with moisture build up also will order new cntrl. Advised when parts are in we would call for return visit cntrl is a special order ; ordrng 1 W11672225 (Acu) and 1 W11649995 (Air vent)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
08/23/2023
"Tested washer and ran diagnostics found no errors ran unit threw a diagnostic cycle and unit went threw properly, ran unit threw a calibration and all functions went threw normally checked for noises and could not find any issue or noise. Checked motor and actuator and found normal operation, advised customer unit needed to be recalibrated and all operations are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
08/23/2023
"Tested unit and found freezer frosting up on lower shelfs and fridge freezing items, found frost forming due to fridge and freezer door gaskets not slewing on the bottom found gaskets had come loose from door skin and folded over them selfs breaking magnets and not staying in place, tried to heat gaskets and fridge gasket just would not go back its past fixing would need to be replaced to stop unit from freezing and running nonstop. Customer will hold off for now will let know if wanting to fix"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ3
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
08/23/2023
"Tested dryer and found unit would not start found when trying to start a cycle unit start button would just click, checked belt and found attached checked door switch and find ohming out good, removed terminal block cover and checked voltage found 120v on one side but nothing on other, checked plug and found plug not catching terminal box plugs to receive power once holding down cord unit would work. Adjusted terminals and unit is now running and heating to specs"
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JW00
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
08/23/2023
"Replaced each part and tested microwave found unit still blowing fuse, checked over all wiring connections with schematic and found white and black wires to capacitor had been swapped causing wrong power and fuse to blow, fixed wires and unit is now working and all operations are running and not sparking unit is heating and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
08/23/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WEE745H0LZ3
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
08/23/2023
Cx complaint that the units cooktop burners are not working. I inspected the unit to confirm the complaint. Indeed all burners were not working. I pulled the unit out and noticed the cord was not fully inserted in the outlet. Allowing power to the unit but not enough to activate the burners. I secured the cord and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
08/23/2023
"I installed the ordered part, the unit is not hooked up to power or water. So I did not test the unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, North Carolina 28217
Robert A.
Job Details:
08/23/2023
"Cx complaint that the unit is still dispensing water with low pressure. I inspected the unit to confirm the complaint. I found some ice being made in the bin. I removed the water & IM line from the valve and activated each side individually. Both solenoids engage but small amounts of water came out. I called techline to document the issue. They asked for me to check PSI from the house line, I did not have the instrument with m to check it. They recommended replacing the main valve and checking the PSI on the return visit. Im ordering the part for the return visit.; ordrng 1 W11546685 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Newington, Connecticut 06111
Chuck M.
Job Details:
08/23/2023
Installed control panel and tested. Checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near West Hartford, Connecticut 06110
Chuck M.
Job Details:
08/23/2023
Arrived to install diffuser and found part is damaged right out of the box. Reordered diffuser. ; ordrng 1 W11188815 (diffuser)
We serviced a
MAYTAG DRYER
Model MED X6STBW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
08/23/2023
"Customer complained unit squeaking , found unit had bad drum rollers. Replaced drum rollers pully and belt from ts. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
08/23/2023
Detergent dispenser open button broken off replaced dispenser operation normal ; used 1 W10861000 (DISPENSER) from stock
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
08/23/2023
Loud thumping noise while tumbling screw stuck in front panel felt removed tested sounds normal
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM9
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
08/23/2023
Evaporator drain clogged with ice build up freezer not closing all the way causing poor cooling set temps at recommended cleaned condenser coils cleared drain and replaced duckbill with updated drain tube ; used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock
We serviced a
KENMORE WASHER
Model 2661532413
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
08/23/2023
Not spinning or agitating lid locks it fills and drains motor begins to work and then stops entered diagnostics error code blocked motor basket spins freely by hand run winding on motor bad ; ordrng 1 WH49x20495 (Motor) and 1 WH01X10608 (Pulley)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
08/23/2023
First and second time starting unit water came out of vent on bottom left of door the deflector is warped tested couldnt duplicate issue needs new deflector ; ordrng 1 W11414073 (Vent) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
08/23/2023
Replaced the upper rack right adjuster arm
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Charlotte, North Carolina 28210
Robert A.
Job Details:
08/23/2023
Cx complaint that the unit is emitting a burning smell. I inspected the unit to confirm the complaint. I found an excessive amount of lint built up near the element. I cleared the area and tested the unit for Th cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
08/23/2023
Found unit had a loose bolt holding rotor in place ; ordrng 1 W11449841 (Gearcase)
We serviced a
GE REFRIGERATOR
Model HYS17GBSERWW
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
08/23/2023
"Replaced evap motor and steamed clear evap, fan working properly, good air flow to rf"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/23/2023
"Replaced control, set time and tested bake and broil and each button response. All tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, Connecticut 06450
Jeremy B.
Job Details:
08/23/2023
Dryer not heating. Found open element. Replaced and tested all checks ok. ; used 1 279838 (ELEMENT) from stock
We serviced a
AMANA RANGE
Model AER6303MFS5
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
08/23/2023
Complaint baking is taking longer then it use to preheated oven to 350 couldnt find calibration in owners manual no saved errors ; ordrng 1 W11536794 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/23/2023
"Freezer has been staying cold, rf warm and intermittently cools, verified temp findings and damper operation. Evap fan motor not running, compressor is.Evap has large ice block in upper right, rest of evap shows good frost pattern. verified evap fan getting 120vac.Quoted for evap fan and labor of repair and steam clearing evap.; ordrng 1 W11024089 (Evap fan)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Oxford, Massachusetts 01542
Gary V.
Job Details:
08/23/2023
"Inspected and found lid lock broken, replaced and cycled, tested fine.; used 1 W11394572 (DOOR LOCK) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Oxford, Massachusetts 01537
Gary V.
Job Details:
08/23/2023
"Inspected and found door discolored and not closing properly, will order parts needed and return.; ordrng 1 W11166841 (Outer door skin) and 1 WPW10612925 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/23/2023
Found unit is cooling but suction line is frozen all the way back to compressor. This has caused leak and flooring to buckle. Pressures are good. Unit running -10psi on low side. High side 70. This is normal. Released a little more Freon. Order and replace compressor and evap. ; ordrng 1 W11370574 (Compressor) and 1 W11578004 (Evap)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
08/23/2023
"Found belt broken and motor pulley broken causing burning smell. Replaced motor and belt. Unit is currently outside and has no power supply to test. Unit is under warranty. ; used 1 279827 (MOTOR), and 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/23/2023
Replaced motor and control tested operation normal ran test normal; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 WP694089 BLOWER WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS09
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
08/23/2023
Checked unit working normally damper working normally temp at 36 in ref cust unplugged unit said it started working ok after; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL
We serviced a
WHIRLPOOL REFRIGERATOR
Model KURR114KSB00
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
08/23/2023
Received door damaged reordering door ; ordrng 1 W11546134 (Door)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL00
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
08/23/2023
Found f6e0 UI disconnect. Verified connections good. Customer says there are multiple errors that have occurred including power failure and not updated. Order and replace control and panel. ; ordrng 1 W11448961 (Control) and 1 W11598175 (Panel)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
08/23/2023
Unable to verify complaint. Started cycle and verified water coming in from both hot and cold valves. No errors stored. Allowed unit to fill and begin wash cycle. All functions check ok. Instructed customer on proper use and operation of machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Medway, Massachusetts 02053
Aimee
Job Details:
08/23/2023
Installed ice maker and ice bin. Harvested ice maker to fill with water. Tightened handles also
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near Franklin, Massachusetts 02038
Aimee
Job Details:
08/23/2023
Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested
We serviced a
KENMORE WASHER
Model 110.82681110
Near Franklin, Massachusetts 02038
Aimee
Job Details:
08/23/2023
"Cust doesnt have cold hooked up to washer cold water, she fills with hose and drips when shuts offFilled washer checked from bottom no leaks drain and spun no waterWater faucet supply doesnt shut off all way slow drip."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/23/2023
Called no answer estimate for handle part number W10837577 price is 106.18 whirlpool is not willing to cover repair or replacement of door handle that has broken plastics. Advising customer to contact whirlpool at (800) 253-1301. Unit still in one year warranty till Sep 9 2023 then unit appears per purchase receipt to have a 5 year additional warranty on the unit as well. And if whirlpool does not cover labor labor is 239. Plus fees taxes.
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near Franklin, Massachusetts 02038
Aimee
Job Details:
08/23/2023
Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested
We serviced a
GE REFRIGERATOR
Model GFE29HSDDSS
Near Franklin, Massachusetts 02038
Angel R.
Job Details:
08/23/2023
Evap fan was seized up replaced with truck stock.;used ts 1 WR60X26866 (fan dc ff evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
08/23/2023
Installed new augar mtr and tested complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/23/2023
"Checked and ran diagnostics, found F8E1 long fill error. Tested washer, found valve humming but no water flowing to machine. Checked wall valve, has water there. Ordering valves.; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB406DSS4
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/23/2023
"Removed and Replaced hood blower motor assembly. Reassembled, tested, all lights and all speeds of fan operating properly and quietly."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/23/2023
"Checked and entire tub canted to one side. Leaned washer back and found belt guard had broken off and wedged under tub causing it to bind. Removed guard, checked cam, pulley, motor and tub. No damage found. Tested washer, operating properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
08/23/2023
Returned to install part ordered. Installed new acu control board and ran service mode all functions working properly. Ran normal wash load and watched unit run through all functions to end of cycle. Unit verified working as designed. Informed customer unit working as designed. Called techline to document findings. Sr# 7737126805
We serviced a
WHIRLPOOL RANGE
Model JMW3430DS02
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
08/23/2023
Arrived to install console and wrong part number was ordered. Ordered correct part number and will contact customer to schedule. ; ordrng 1 W11236885 (console)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW3
Near Charlotte, North Carolina 28273
Robert A.
Job Details:
08/23/2023
"Cx complaint that the unit is not tumbling. I inspected the unit to confirm the complaint. The screen appears to start but the drum does not move at all. I replaced the thermal fuse with one from TS and tested the unit for the cx. The unit now works; it has heat, good airflow and it tumbles. The unit is working as designed.; used 1 W10909685 (Thermal fuse) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Charlotte, North Carolina 28273
Robert A.
Job Details:
08/23/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
08/23/2023
"Cx complaint that the unit is not dispensing water. I inspected the unit to confirm the complaint. I found error codes: f2e1 f8e1. I cleared the codes and ran manual tests 1 & 2 for the water valve. Both sides are receiving 121v when activated but only hot water is coming out. The unit needs a new water valve, my inventory says I have one but the part is not on my van. Im ordering the part for the return visit.; ordrng 1 W11165546 (Water valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
08/23/2023
Units model and serial tag is too warn to get the complete unit information however the unit is not starting due to a malfunctioning user interface. ; rqstng P&A on 1 W10903219 (User interface)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlton, Massachusetts 01507
Gary V.
Job Details:
08/23/2023
"Inspected and found unit came with no filter and housing broken, will order parts and return.; ordrng 1 W11129408 (Filter housing) and 1 W10120998 (Filter) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ware, Massachusetts 01082
Gary V.
Job Details:
08/23/2023
"Inspected and found left side ff door is rusting and corroded, explained rust and corrosion is not covered by contract company. Quoted for replacement of door and saved estimate. Customer wants estimate submitted to contract company to see if it will be fixed. Took pics of the rust and corrosion.; rqstng P&A on 1 W11435353 (Left side ff door stainless)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/23/2023
"Returned to install parts ordered by previous tech. Replaced control board and element. Reassembled and ran bake and unit heating , verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
08/23/2023
Unit unplugged upon arrival. Started unit and cooling seems okay. Defrost pan was full of water. Due to the complaint of poor cooling in refrigerator i checked the refrige*rator evaporator and that was okay as well. Unable to determine issue at this time. Request customer to call if issues reoccur.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
08/23/2023
Installed new control unit is fully operational.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Meriden, Connecticut 06450
Jeremy B.
Job Details:
08/23/2023
Water still leaking from dispenser. Already tried adjusting will new dispenser with new spray pattern. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11167033 (Handle) and 1 W11223753 (Badge)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Meriden, Connecticut 06451
Jeremy B.
Job Details:
08/23/2023
Installed new gearcase ran calibration then factory test all checks ok. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
08/23/2023
"No water dispensing no ice production. Found water in pantry control area and pantry control corroded. Needs new pantry door, control, and pcb. ; rqstng P&A on 1 WPW10675033 (Pcb) and 1 W10815669 (Door), ordrng 1 WPW10769076 (Pantry control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Cornelius, North Carolina 28031
Vincent O.
Job Details:
08/23/2023
Sr#7737161732. Found interior liner has burned and bubbled up. Actual metal is bubbled and raised. This is non repairable. Documented with tech line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/23/2023
Customer complained unit leaking . Pulled unit out and found inlet valve in rear of refrigerator is drip leaking from valve itself. When pulling unit out inspected copper line to ref and found it had been bent in one spot from prior work. Wasnt this tech because I didnt pull unit out on last call. Turned off water at wall. Ordering inlet valve. Informed customer they will need to get copper line replaced from plumber or other technician. Scheduled return call for 8-29-23 (earliest customer could do) . ; ordrng 1 WPW10238100 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, Connecticut 06029
Amanda R.
Job Details:
08/23/2023
Third time Ui is shorted wont start only a few buttons leds work and needs new console ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Davidson, North Carolina 28036
Mark C.
Job Details:
08/23/2023
Installed new door glass unit is fully operational.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Norton, Massachusetts 02766
Aimee
Job Details:
08/23/2023
First visit used actuator Installed new shocks and ran diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIH202
Near Bloomfield, Connecticut 06002
Chuck M.
Job Details:
08/23/2023
Customer complaint is that ice maker is not making ice. Ran diagnostics and found error code E5. Timed Ice. Ran ice box fan test and ice maker fan is not working. Ordered ice maker and fan. P&A. ; rqstng P&A on 1 W11658802 (Ice Maker) and 1 W10846539 (Ice box fan)
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Simsbury, Connecticut 06081
Ruben C.
Job Details:
08/23/2023
Checked unit found rollers and pulley worn down replaced with dryer repair kit tested operation normal; used 1 4392065 (Repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
08/23/2023
Checked unit found unit working normally no error codes in memory tested normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/23/2023
Confirmed purchase date and took picture of receipt. Checked refrigerator and found noise coming from condenser fan rattling. Ordering condenser fan motor and fan blade.; ordrng 1 W11613295 (Condenser fan motor) and 1 WP12825803 (Fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Wrentham, Massachusetts 02093
Angel R.
Job Details:
08/22/2023
"Replaced heater and evap cover, tested ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
08/22/2023
Upon arrival installed parts ordered. Took pictures and verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/22/2023
Checked unit found motor was humming on spin or agitate would not turn replaced capacitor motor started turning normally ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/22/2023
Checked unit found harness loose on water valve tested operation normal
We serviced a
GE REFRIGERATOR
Model GFE26GMKBES
Near Suffield, Connecticut 06093
Mike K.
Job Details:
08/22/2023
"48 in rf, bottom drawer freezing. Found rf evap fan not running, verified 13vdc at connector. Quoted for evap fan motor/labor. Accepted.; ordrng 1 WR60X26866 (Evap fan)"
We serviced a
GE REFRIGERATOR
Model GSS20GEWJWW
Near Suffield, Connecticut 06093
Gary V.
Job Details:
08/22/2023
"Inspected and found evap fan motor getting voltage but no longer running, will order part and return.; ordrng 1 WR60X10185 (Evap fan motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
08/22/2023
Fresh food evap still forming ice and causing poor cooling. Called tech support and entered diagnostics and toggled heater on. There is ice build up under icemaker. Tech support recommends replacing all parts listed. Quoted customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
08/22/2023
Installed new compressor pulled vacuum then recharged with r600a please allow 24hrs for temps to stabilize. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
08/22/2023
"Correct address is 3-E Castle Hill Rd.Unit not agitating, nor errors in history, verified in service test, tub turning in agitation, found actuator not connected to cam, reseated and tested again, agitating and spinning fine.Recalibrated."
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
08/22/2023
Replaced I/i panel and turned unit off/on numerous times started cycle fine.
We serviced a
BOSCH DRYER
Model WTB86200UC/02
Near Pawtucket, Rhode Island 02861
Angel R.
Job Details:
08/22/2023
"Customer will have to reschedule, call was dropped and could not get a hold of customer afterwards.;"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Denver, North Carolina 28037
Ryan S.
Job Details:
08/22/2023
Returned to install parts ordered. Installed outer shell and control panel cover. Installed parts and reinstalled unit. Ran fan and unit to test function. Took pictures. Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
08/22/2023
"Removed and replaced gear case and wash plate. Reassembled, an calibration. Test washer, operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Charlotte, North Carolina 28212
Jeff L.
Job Details:
08/22/2023
Replaced all parts ordered unit ran and checked ok(Call complete)