Service History 558

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 08/24/2023

"Complaint dryer keeps turning itself off in the middle of a cycle. Even on timed dry will run just fine. Issue is intermittent when it occurs. Control will go completely blank and say power failure. I checked voltages voltages are correct no lose power cords found at this time suspect when is she was occurring per customer, touch screen completely freezes, and locks up Customer Hass to unplug dryer to get dryer to start to work again. ; ordrng 1 W11525997 (Control) and 1 W11419056 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/24/2023

Complaints not cooling properly in the refrigerator nor the freezer. I found evaporator fan motor had failed. I replaced evaporator fan motor. Inspected evaporator evaporator producing a full frost pattern. No additional issues found with refrigerator or freezer or compressor at this time. ; used 1 WP2315539 (EVAP MOTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Auburn, Massachusetts 01501

Roger R.

Job Details: 08/24/2023

"Installed new compressor and recharged with 64g R600A refrigerant ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 08/24/2023

"Cx complaint that the garbage disposal is now making noise after the last repair on 7/10. I inspected the unit to confirm theres no other complaint. The DW works fine, the cx ran the disposal and said the noise it makes a new since the last repair. I explained that I came to service the DW and with the last repair being about 40 days ago its hard to determine if my previous service caused the new noise. I asked why she waited so long to call it in, she claimed to be out of town and had to cancel the previous appointment. The unit is working as designed."

We serviced a

JENN-AIR COOKTOP

Model JED3536GS01

Near Glastonbury, Connecticut 06073

Chuck M.

Job Details: 08/24/2023

Installed cooktop and customer tested. Checked ok.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8969SDM0

Near Rocky Hill, Connecticut 06067

Chuck M.

Job Details: 08/24/2023

Customer complaint is that upper rack adjuster was broken. Replaced adjuster and tested. Showed customer it works. Customer also stated that lower rack wheels are all broken. They will repair at later time or on their own. ; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Wethersfield, Connecticut 06109

Chuck M.

Job Details: 08/24/2023

Customer complaint is that washer does not spin out clothes. Inspected and found hub worn. Ordered hub. ; ordrng 1 W10528947 (drive hub kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 08/24/2023

Found evap getting frozen over. Customer has thawed several times. Order and replace heater assembly. ; ordrng 1 W11650662 (Heater)

We serviced a

WHIRLPOOL RANGE

Model WOC54EC0AS04

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 08/24/2023

Installed new bake element. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Westhampton, Massachusetts 01027

Mike K.

Job Details: 08/24/2023

Unit has been leaking from filter head in rf. Replaced head assy and tested several glasses of water with no leak found.

We serviced a

MAYTAG WASHER

Model MHW8200FC

Near Northampton, Massachusetts 01062

Mike K.

Job Details: 08/24/2023

"F3e1 error code, drain pump running and door locked. Let unit run, no water in tub. Eventually timed out and unlocked. Able to remove clothes and tested in quick wash, error code came right up and unit locked again with pump running.Mod / serial tag is worn off and unreadable. Guessed at model by looking at dryer tag. Found pressure sensor number, replaced and tested on rapid wash, operated fine, but lots of suds. Ran several cycles to help clear build up, using towel to remove excessive suds.; used 1 WPW10448876 (SWITCH-WL) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/24/2023

"Complaint dishwasher is leaking I found inner door warped am ordering inner door. Address in system is wrong. Customer in edge water community. To the right 10017 Jack Nicklaus Dr, Lancaster, SC 29720 gps takes you to the street if using Waze no other gps can find address or street as of now new build construction. Door on back order office to call customer when part comes in. ; ordrng 1 W11676896 (Inner door)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS20

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/24/2023

"Replace user interface, tested operations all functions are now operable. No additional issues found microwave and oven are both heating fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/24/2023

Door light will not turn off on the outside refrigerator occasionally will start chiming randomly. I found freezer light switch was completely frozen over due to a door gasket that was not sealing properly. I heated up door gasket and allowed gasket to reform to freezer. No more air leaks occurring from door gasket Door light switch is now operating normally.

We serviced a

SPEEDQUEEN WASHER

Model AWNE9RSN115TW01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/24/2023

Complaint latch broke I found unit has a 7 year part and labor warranty. Unit needs latch plastics to fix latch is falling down into washer customer going to call speed queen declined.

We serviced a

WHIRLPOOL WASHER

Model WTW5000W1

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 08/24/2023

"Complaint start button is jammed. Cannot get start button to release. I found start button was pushed into hard. I had to take control board off of panel to release start button. I performed a diagnostics cycle. No error codes and fault history. Button that was stuck is not part of the control board. It is part of the panel and it is a separate part from the panel. If customer calls back, we will need to order the panel and the button."

We serviced a

WHIRLPOOL DRYER

Model WTW4955HW

Near Windham, Connecticut 06256

Amanda R.

Job Details: 08/24/2023

Canceled service at door

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS04

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 08/24/2023

"Checked over unit and found ice maker bin freezing ice to a solid block, checked ice maker and found loose and cracked leaking water into bin and freezing. Replaced ice maker and unit is now cycling and filling properly secured ice maker to stop from moving, wile checked ice maker found left and right freezer rails hard to pull out found bearings broken will order new left and right rails, parts tentative p/a ; ordrng 1 WPW10397636 (Draw rail left) and 1 WPW10397635 (Draw Rail right), used 1 W10884390 (ICE MAKER) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Brooklyn, Connecticut 06234

Amanda R.

Job Details: 08/24/2023

Control wont start up opened console took picture has cockroaches explained we cannot service unit

We serviced a

MAYTAG WASHER

Model MHW6000XW1

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/24/2023

Replaced door lock from prior tech diagnostics. Put unit into service mode there were no fault codes. Put unit into normal wash cycle it filled and rotated. Unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Matthews, North Carolina 28105

Jeff L.

Job Details: 08/24/2023

Per whirlpool service bulletin Technical Service Pointer #: W11476730 I advised the customer there is no repair that can be done for this unit. New design new way of removing the heat. At this time nothing more I can do.. unit ran and checked ok(Call complete)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Charlotte, North Carolina 28226

Jeff L.

Job Details: 08/24/2023

Put unit into service mode and got a E5 error code the ice fan is running the ice maker will cycle and get water it just will not harvest. Per fault code Im ordering 2 parts. Office will call customer when parts come inPart#W11658802Part#W10646867; ordrng 1 W11658802 (Ice maker) and 1 W10646867 (Ice bin sensor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28210

Jeff L.

Job Details: 08/24/2023

Replaced agitator ordered by previous tech ran unit thru service mode no fault codes. Ran unit on drain spin unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Charlotte, North Carolina 28227

Jeff L.

Job Details: 08/24/2023

"Put unit into service mode had no fault codes. Unit will just stay on sensing I checked actuator,motor,belt,capacitor all checked good I ordered 2 parts for repair will return august 30th amPart#W11170319Part# W11210459; ordrng 1 W11170319 (Control) and 1 W11210459 (Water valve)"

We serviced a

WHIRLPOOL RANGE

Model JDS9860CDS00

Near Charlotte, North Carolina 28212

Jeff L.

Job Details: 08/24/2023

Cleaned all burner caps and burner heavy build up of scum and food particles. Tried all burners and they are working great.(Call complete); ordrng 1 WPW10406243 (Burner) and 1 WP74005890 (Ignitor) and 1 WP8284669 (Burner cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/24/2023

"Tested and found ice maker would not cycle. Replaced ice maker, tested, now cycles and fills properly.; used 1 W10884390 (Ice maker) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 08/24/2023

"Tested and found squealing noise coming from idler pulley. Disassembled dryer, installed dryer kit, cleaned idler pulley shaft. Reassembled, tested, dryer operation quietly and properly.; used 1 4392067 (Dryer kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 08/24/2023

"Confirmed issue. Entered diagnostics, ran water dispenser test 96, valve actuated and dispensed water, exited diagnostics and tested dispenser. No water when pad is pushed. Requesting P&A for a user interface, pad and switch. Pad on back order. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 W11087492 (Switch) and 1 W11533213 (User interface) and 1 W11251709 (Pad)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/24/2023

"Confirmed model and serial number and checked entitlement, dryer under warranty. Checked dryer operation, heating and cycling normally, no evidence of overheating. Ran diagnostics, only stored error code was F2E1 stuck button. Ran HMI test, all buttons respond correctly. Ran timed dry on high heat, operating properly. Ran wet towel test for sensor dry, no issues found. Dryer operating as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/24/2023

"Installed heater, problem persisted. Unit is hard wired and cannot test voltage at the element connections, not enough slack. Element getting voltage, possible bad wire harness. Will order new control for precaution.; ordrng 1 W11410066 (Control) and 1 W11568793 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/24/2023

"Moldy bellow, advised customer to replace if possible and going forward to run affresh cycles once a month. Also problem draining due to blockage in pump. Quoted customer on bellow and pump cleaning."

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Killingly, Connecticut 06239

Amanda R.

Job Details: 08/24/2023

Replaced control tested bake and broil multiple times preheated oven to 350 operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 08/24/2023

"Both sections too warm, 55 in rf, 46 in fr. Acting Same as before repair.In diagnostics showing open fr thermistor. Removed fr evap cover and no frost on evap. Noticed light not working, but would when opening other doors. Went to test thermistor and found plug not fully seated, pushed in and light came on and now passing thermistor test.Ran test 4. Rf evap fan running at step 4, fr evap running at step 5 and starting to get frost on fr evap.Going to have cs monitor. If continues redo sealed system but it looks like a loose harness was the issue. Did check fr evap for leaks with uv light/goggles all clear."

We serviced a

GE DISHWASHER

Model DDT700SSN3SS

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 08/24/2023

"Cs run with affresh and cycle after same thing, says stopped at about 20 minutes into cycle. Filter is clear. Tested light wash. Filled fine and water level looks good. Drain directly into some no drain line, repositioned drain hose to go up farther in cabinet before going to drain for better air gap.Let unit run for about 30+ minutes, gave h2o error during a fill mode at that point, water level seemed ok.At this point looks to be pressure switch, with inlet valve and main control also being a possibility. Quoted for pressure switch , valve and and control.Cs has a contract through Home Depot, but was told to pay for repair and they would be reimbursed.; ordrng 1 WD15X26078 (Inlet valve) and 1 WD21X27998 (Control) and 1 WD21X25468 (Pressure sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 08/24/2023

Making a noise randomly from ff section had damper cycle motor noisy on damper replaced damper assembly operation normal ; used 1 WPW10594330 (DAMPER CNTRL) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 08/24/2023

"Tested unit and found customer had been running a wash cycle and unit keep filling never stopping until unplugging machine, ran diagnostics and checked for errors found no codes, ran a self test and unit filled and drained properly, recalibrated machine and unit shut down and worked as designed. Ran a wash and a spin and unit filled hot and cold valves shut off and on, checked water valves to be safe and tapped on valve then valve stayed on. Will order new valve assembly to be safe parts tentative p/a ; ordrng 1 W11127357 (Valve), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/24/2023

"Checked over unit and found door open led staying on and chiming door open when doors are closed, checked over all door switches and found freezer door not hitting door switch properly found door has a big gap on the top and small on bottom, tried to adjust door and found door warped causing it to not hit door switch door is to far away. Will order new door assembly stainless advised part is a special order and will be shipped to home advised to plz check for damage ; ordrng 1 W11435351 (Freezer door stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/24/2023

"Checked over unit and found frost forming on the freezer door and cabinet found warm air getting into freezer due to gap around freezer and fridge cabinet, added silicone to fill in gap around cabinet adjusted door gaskets and they are all now sealing and operating properly. Advised customer there may be some moisture inside freezer or around cabinet when its muggy out this is normal operation all fridges will get some moisture depending on how much ur in and out if the unit"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/24/2023

The housing ppl had come out to look at machine its all set does not need service ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 08/24/2023

Replaced ice maker been cooling normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/24/2023

"Unit has been unplugged, so completely defrosted. Replaced heater and control, plugged unit drain n and compressor/ fans running. Cs to monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brookfield, Massachusetts 01506

Roger R.

Job Details: 08/24/2023

Installed new console and control. Service bench entitlement states unit was issued on 8/22/2022 so under warranty period. All checks okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Southbridge, Massachusetts 01550

Roger R.

Job Details: 08/24/2023

Found unit packed in frost again. I initiated diagnostic and turned heater on and it came on and started defrosting. Checked and found main control to be one of the units with a bad control per service bulletin W11642483Will need to order a new control for this unit.Customer had also mentioned that the fill line is leaking. Found fill line from house had been chewed by rodents and is cut completely. Informed customer that this is not part of the refrigerator and not covered by warranty or contracts.. advised to have plumber run new line. ; ordrng 1 W11546609 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 08/24/2023

"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found thermal damage at the terminal block and cord. The cord and block need to be replaced. I replaced the cord and terminal block from TS. I charged for the cord. I tested the unit for the cx. The unit is working as designed.; used 1 279320 (TERMINAL BLOCK), and 1 WX09X10019 (Power cord) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42FTX03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/24/2023

"Installed new ice maker and tested fine, but needs new feeler arm, will order and return.; ordrng 1 W11342242 (Ice maker arm)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS8

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/24/2023

Inspected and couldnt detect any odors. Customer may have already cleaned up the issue. All functions test fine at this time.

We serviced a

SAMSUNG RANGE

Model NE59T4311SS/AA

Near Somers, Connecticut 06071

Gary V.

Job Details: 08/24/2023

"Inspected and found circuit breaker tripped, turned circuit breaker back on and cycled bake and burners on stove, circuit beaker tripped again after about 2-3 minutes of cycle time. Ohmed and visually inspected elements and switchs and found no problems with stove. I believe circuit breaker is weak and worn out and informed customer. 30 days on trip fee."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Berlin, Connecticut 06023

Jimmy R.

Job Details: 08/24/2023

"Tested unit and found machine would not start a cycle and main display would not function, checked control and found only few buttons lighting up and flashing but never staying lit up tried running a diagnostics cycle and found unit not going threw, checked voltage to main cntrl and 120v and green light on at cntrl board checked voltage to display and no power, removed display and found solider joints bunt and green also panel separating and not sticking down. Unit needs new main cntrl,display and console parts tentative due to main cntrl specially ordered advised when parts are in we would call for return visit ; ordrng 1 W11460962 (Cntrl user interface) and 1 W11460908 (Console) and 1 W11506011 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Thompson, Connecticut 06277

Roger R.

Job Details: 08/24/2023

Cust states unit not starting. I found unit starting okay and no error codes. Instructed on how start button works per service pointer number 11679421

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 08/24/2023

"Checked dryer and found noise coming from motor pulley. Has a crack on back end. Ordering pulley. Called Randy, scheduled return visit for 8/30 12-5.; ordrng 1 WP8066184 (Motor pulley)"

We serviced a

KITCHENAID RANGE

Model KGSC308LSS0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 08/24/2023

"Customer complained unit front left burner wasnt working. Tried cleaning out orifice and was able to get proper gas flow after clearing debris from inside burner orifice. Customer also complained lights in oven not working And if he shakes unit left side bulb will come on and off. Upon inspection found wire damaged to light bulb socket, causing short to bulb socket. Was able to repair wire and left side light came on, found right side light bulb just needed replacing ,informed customer to just buy bulb for that issue and showed him how to install bulb, and that bulbs were not covered under warranty. Verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 08/24/2023

Retuned to install new glass door and handle. Installed new glass door and handle and reassembled unit. Took pictures and showed customer. Verified proper operation

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH04

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/24/2023

"Arrived and found oil and water in drain pan. When evacuating coolant found unit empty. Replaced compressor and vacuumed system. Vacuum did not hold. Charged system to 3.7 oz. Customer is diabetic and has refrigerated medications. Ordered evaporator. Needs nitro kit. ; ordrng 1 W11407409 (Evaporator) and 1 40003 (nitro kit w/ tanks) and 2 ExtraTimeSlots (Extra Time Slots)s, used 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ1

Near Bolton, Connecticut 06043

Jeremy B.

Job Details: 08/24/2023

Customers complaint is water beads in inside of tub and water drips out of vent at top of door when door fully opened. Customer started using rinse aid and the water beads went away but still getting slight dripping from vent. Called tech support and documented my findings will order and replace vent assembly. ; ordrng 1 W11545539 (Gasket) and 1 W11649995 (Vent) and 1 W11545290 (Deflector)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 08/24/2023

Washer not level causing basket to get stuck in back panel and damage tub ring. Was able to free the basket and level washer but needs tub ring. Suspension worn and basket bounces. Needs suspension. ; ordrng 1 W11590590 (Tub ring) and 1 W11400156 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 08/24/2023

Unit still not cooling properly. Found restricted filter drier. Replaced and leak checked then recharged. Please allow 24hrs for temps to stabilize.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 08/24/2023

Washer still glitching out when motor tries to spin. Have already replaced all parts on washer. There are no options for repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/24/2023

Refrigerator still not making any ice. Still getting E5 error. Needs new icemaker. No eta on parts. ; ordrng 1 W11658802 (Icemaker)

We serviced a

ELECTROLUX DRYER

Model EIED50LIW2

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/24/2023

Dryer making noise and not heating properly. Found blower wheel broken causing lint build up in blower housing. The blower wheel spins freely causing noise. Needs new blower and motor. ; rqstng P&A on 1 137552300 (Blower housing) and 1 5304529782 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 08/24/2023

"Found lid locked and washer not powering on. Found 120vac at control but control is burnt. Needs new panel, control, and lid lock.; rqstng P&A on 1 W11543997 (Control) and 1 W11394572 (Latch) and 1 W11478519 (Console)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/24/2023

F6E2 error. Ode miss communication between panel and control. Will have to order both panel and harness as the unit is unresponsive.; rqstng P&A on 1 W11135393 (Panel) and 1 W11199207 (harns-wire) and 1 W11401710 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KBS0

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/24/2023

"Found F8E1 no inlet water, unit was not filling. Checked voltage at valve mullex and it is not getting proper voltage. Will need to replace control to even properly diagnose unit. Customer will think it over, they already invested $150 on another tech to come look at it last week."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Grafton, Massachusetts 01536

Angel R.

Job Details: 08/24/2023

"Hub is worn, actuator is working ok. Could not remove wash plate. Cam is also ok. Quoted customer on new hub and wash plate plus labor. They will think it through and let us know if they will move on."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sutton, Massachusetts 01590

Angel R.

Job Details: 08/24/2023

"Ran diagnostics to check thermistors and compressor, all tested ok. Baffle motor has failed in the closed position. Quoted customer on new baffle and labor. They will think it over as they are on a fixed income."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWL

Near Douglas, Massachusetts 01516

Angel R.

Job Details: 08/24/2023

"Replaced defrost thermistor after defrosting unit, tested ok.; used 1 5303918214 ( DEFROST THERMOSTAT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 08/24/2023

"Cx complaint that the unit is making ice but the cubes are too small. I inspected the unit to confirm the complaint. The unit is making decent sized cubes, no cubes are small enough to cause concern. The IM harvest and fills with no issues. I explained that the IM fills from rear to the front by overflowing, meaning that some cubes towards the front have potential to be slightly smaller on some cycles. The unit is workin as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near New Britain, Connecticut 06053

Jimmy R.

Job Details: 08/24/2023

"Removed old compressor and installed New replaced couplers and filled unit with r600,checked evap due to ball of ice building up on cap tube found evaporator leaking from a small pin hole, added some sealer to slow it down. Will order new evaporator and couplings parts tentative p/a ; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler), dspstn on spec-tagged invntry: 1 W11506619 COUPLER 8 NK MS 00 , states that autho needed"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 08/24/2023

Range clicking and not powering on. Found terminal block melted and nuts on block not tight. The nuts were just threaded bin a few threads and not tight causing arching and sparking and wires to melt. I gave customer estimate they are going to try to get the repair covered thru people they bought it from

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/24/2023

Customer complaint is that washer/dryer combo does not start. Inspected and found voltage incorrect. Electrical issue.

We serviced a

WHIRLPOOL DRYER

Model LEB6300PW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 08/24/2023

Dryer not heating. Found open element and burnt red wire at heater. Needs new element and heater wire. Quoted customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/24/2023

Installed motor and tested. Washer checked ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/24/2023

Installed burner cap and burner heads. Cooktop Checked ok. Installed door glass. Checked ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ

Near Hartford, Connecticut 06112

Chuck M.

Job Details: 08/24/2023

Installed wash arms and bottom seal. Advised customer to secure dishwasher to prevent it from leaning forward causing water to leak.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Charlotte, North Carolina 28273

Robert A.

Job Details: 08/24/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10846539 FAN

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28217

Robert A.

Job Details: 08/24/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL306ESS01

Near Charlotte, North Carolina 28209

Jeff L.

Job Details: 08/24/2023

Found 6 lights out in the fresh food section and all out in freezer this unit is out of warranty but my notes say whirlpool will cover parts and labor for this repair. The fridge was holding temp and all fans were running out unit into diagnostics and had no fault codes. No alarm when I was in home. Right now the fridge is operating correctly.Payment code for repair Special Project S84638; ordrng 4 W11632139 (Led lights)s

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28217

Robert A.

Job Details: 08/24/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Charlotte, North Carolina 28208

Robert A.

Job Details: 08/24/2023

"Cx complaint that the units burners are too hot. I inspected the unit to confirm the complaint. All burner heat, they also cycle appropriately according to the temp setting. None of the burners are staying on constantly. I explained the different temp settings of the dual burners, how they are double sided so high is at the bottom. I called techline to document the situation. The unit is working as designed.Sr 7737175546"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY05

Near Auburn, Massachusetts 01501

Gary V.

Job Details: 08/23/2023

"Inspected and ice ball on evap and insufficient compressor, and running hot, ice binding fan from turning, cleared ice and unit will temporarily cool but needs total sealed system and compressor replacement. Quoted for repair and they will call if wants repaired."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC2

Near Worcester, Massachusetts 01605

Gary V.

Job Details: 08/23/2023

"Inspected and found intermittent draining and drain pump broken, quoted and she will call.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Marlborough, Connecticut 06447

Jeremy B.

Job Details: 08/23/2023

When dryer starts it shuts off a few seconds later. Put amp probe on motor circuit and its drawing 24 amps and overloading the relay. Called tech support. Needs new motor. ; ordrng 1 W11364931 (Motor)

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 08/23/2023

Replaced the ceramic support that holds broil element up

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/23/2023

I replaced knob tested ops no additional issues reported.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 08/23/2023

Complaint hear water dripping in the freezer section. No additional issues. Nothing has exploded. Everything is cooling properly per customer I found dripping noise is from the evaporator defrosting in freezer section normal noise nothing is leaking. Everything is normal unit also has slight condensation on the door gaskets also normal. No water on the floor. No water around unit or behind unit. No issues found with refrigerator at this time.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 08/23/2023

Customer complaint is that dryer was squeaking. Inspected and found venting crushed behind dryer and lint in flex. Customer will replace flex.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Douglas, Massachusetts 01516

Angel R.

Job Details: 08/23/2023

"Leaking is coming from door handle area not underneath. Fully leveled unit. Likely issue with vent. Will order new deflector and gasket.; ordrng 1 WPW10254545 (gasket) and 1 W10919772 (deflector), dspstn on spec-tagged invntry: 1 W11175771 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Oxford, Massachusetts 01540

Angel R.

Job Details: 08/23/2023

"Found valve separated at seam, replaced and tested ok.; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Grafton, Massachusetts 01519

Angel R.

Job Details: 08/23/2023

Found pinhole leak at drain hose. Customer will buy new one.

We serviced a

SAMSUNG REFRIGERATOR

Model RF32FMQDBSR

Near Springfield, Massachusetts 01104

Roger R.

Job Details: 08/23/2023

Not at home. Called office to confirm.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Ludlow, Massachusetts 01056

Roger R.

Job Details: 08/23/2023

"Found unit has a bad belt that is frayed and clicking dunking tumble. Replaced belt and checked, all okay. ; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Denver, North Carolina 28037

Mark C.

Job Details: 08/23/2023

Installed new adjusters and plastics unit is fully functional

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Mooresville, North Carolina 28117

Mark C.

Job Details: 08/23/2023

Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Stanley, North Carolina 28164

Mark C.

Job Details: 08/23/2023

Unit makes noise due to a damaged blower fan. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP697772 (Blower) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Chicopee, Massachusetts 01020

Roger R.

Job Details: 08/23/2023

"Installed new soap box due to the drawer. ; ordrng 1 W11404468 (Lid, washer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAB00

Near Holden, Massachusetts 01520

Gary V.

Job Details: 08/23/2023

"Inspected and found freezer module broken, quoted and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 WPW10515058 LED MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 08/23/2023

Found freezer light assembly broken and not staying in place. Customer has it taped up. Needs new. ; ordrng 1 WPW10313917 (Light housing) and 1 WPW10313918 (Lens) and 1 W11661565 (Socket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Berlin, Connecticut 06037

Jeremy B.

Job Details: 08/23/2023

Fresh food section freezing food. Found weak frost pattern needs new compressor. ; ordrng 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 08/23/2023

Customers complaint is sensing it working. Entered diag and found humidity sensor out of specs. Needs new control and sensor. ; ordrng 1 W11590866 (Sensor) and 1 W11342846 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE525F0HS1

Near Southington, Connecticut 06479

Jeremy B.

Job Details: 08/23/2023

"Found oven door pulling apart and missing bottom drawer and Brackets. Needs new oven door, drawer, both brackets and screws. Quoted customer they will pass."

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 08/23/2023

"Unit under 1yr wp warranty per service bench.Cs complaint of scraping sound, metal on metal, during cycle. Verified sound In timed dry.Replaced support rollers, pulley and belt (dryer kit) and running smooth.; used 1 4392065 (DRYER REPAIR KIT) from stock"

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