Service History 556

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/28/2023

Complaint soup never dissolves in a bottle dishwasher have a soap residue all over the bottom and door of the dishwasher. I found 43 error code and 71 error code incoming water to cold and motor error. I replaced motor sump assembly. I performed a diagnostic cycle verified heating element is working and everything else is working fine also verified new leaks. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/28/2023

I replaced all previously ordered parts. I tested operations perform task 52 calibration. No additional issues found at this time with washing machine. No abnormal noises.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 08/28/2023

"Found unit not defrosting due to bad connection at the brown wire to the thermal limiter. Unit will need new heater with harness. Will order and return ; ordrng 1 W11650661 (Heater, defrost)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Winsted, Connecticut 06098

Ruben C.

Job Details: 08/28/2023

Checked unit found harness on door disconnected reinstalled door switch tested normal; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Ludlow, Massachusetts 01056

Roger R.

Job Details: 08/28/2023

Found unit noisy during agitation checked lower components and all ok. Noise coming from inside the gearcase. Will need a new gearcase ; rqstng P&A on 1 W10373144 (Gearcase) and 1 W10721967 (CAM KIT) and 1 W11239857 (BELT)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 08/28/2023

"Installed condenser fan motor and water valve. Attempted to install door gasket but they are too short. Does not tuck behind door liner all the way around. ; rqstng P&A on 2 W10846057 (gasket-fip)s and 1 W11087438 (motor-evap), states that autho needed"

We serviced a

WHIRLPOOL ICEMAKER

Model KUiD508HPS01

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 08/28/2023

Customer complaint is that ice maker is not working. Ran component diagnostics and found no water coming in. Inspected and found no water coming through tap at supply. Plumbing issue.

We serviced a

GE REFRIGERATOR

Model Pfss5pjxcss

Near Simsbury, Connecticut 06089

Chuck M.

Job Details: 08/28/2023

Customer complaint is that refrigerator is not cooling. Inspected and found fans running but compressor is not running. Quoted P&L. Customer will decide later.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hartford, Connecticut 06112

Chuck M.

Job Details: 08/28/2023

Installed timer and PTS switch. Dryer did not start. Tested thermal fuse and it was open. Replaced from T/S and tested. Dryer is working. Basement is very humid. Customer has a dehumidifier but it is not helping. Informed customer that thermal fuse can fail again. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Matthews, North Carolina 28105

Jeff L.

Job Details: 08/28/2023

Found compressor kicking on and off so the unit cannot push butane thru system. The compressor is grounded and needs to be replaced along with drier filter. The unit is in its 2nd year whirlpool is covering parts and labor and customer is responsible for trip/diag charge. Will need to send someone out who is able to do butane seal system work.Part#W11574734; ordrng 1 W11574734 (Compressor) and 1 2xframe (2xframe)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 08/28/2023

"Customer said water was coming out of dispenser again, customer had ice maker cut off. There is no service bulletin on this problem. Put unit thru diagnostics no fault codes were found. Thru visual inspection I found the flapper not closing all the way. Gonna replace 4 parts to make this a good repair.Customer has to leave by 1030; ordrng 1 W10792144 (Fake wall) and 1 W11189145 (Flapper door assembly) and 1 W11557002 (Ice maker) and 1 W11535162 (Water valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 08/28/2023

"Suspension rods are good and the gear case is good. Ran unit thru diagnostics no fault code present. Advised customer these are suspended tubs with 4 suspension rods holding it up in the air, the unit will get off balance at times depending on load size of laundry. I advised customer at this time there isnt anything I can do to correct the problem. I advised to follow owners manual instructions and stop machine and redistribute the load. The unit ran and checked ok(Call complete)"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Springfield, Massachusetts 01128

Roger R.

Job Details: 08/28/2023

Found the moisture sensor board was not fully inserted into holder. This caused the sensor dry side to not function. Reinserted and timer advances not in sensor settings.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Sutton, Massachusetts 01590

Angel R.

Job Details: 08/28/2023

"Installed new damper control, tested ok.; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 08/28/2023

7737196368 checked unit control stops functioning intermitently called techline told to order control and panel at the same time; ordrng 1 W11622500 (Panel) and 1 W11629914 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/28/2023

Complaint middle rack keeps falling door will not open properly leaking water. I found both adjusters are broken. I found door gasket is leaking completely compressed. I found touchscreen on the front of the dishwasher is broken and half plastics have become excessively brittle causing breakage to occur touchscreen built into door panel. Also found unit has the brass heating element must be replaced per service bulletin. No additional issues found with dishwasher at this time. ; ordrng 1 W11416785 (Door panel with touch control) and 1 W11537778 (Heater) and 1 W11483553 (Gasket) and 1 W11551430 (Adjuster) and 1 W11551537 (Adjuster)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 08/28/2023

"Sr#7737194479. Techline advised ordering additional seal for upper freezer door. Will order and return.; ordrng 2 W11159728 (Seal)s, used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Charlotte, North Carolina 28211

Mitch H.

Job Details: 08/28/2023

"Replaced UI control, thermistor, and emitter and receiver board. Removed evaporator cover and melted and cleared all ice from evaporator. Checked defrost heater and connections, no issues found. Reassembled, checked, all functions operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 08/28/2023

"Dishwasher giving F8E4( leak detected) found heater failing causing leak and bottom door seal warped. Replaced heater but needs new bottom door seal and door gasket. ; rqstng P&A on 1 W11664713 (Seal) and 1 W11483553 (Gasket), used 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Middlefield, Connecticut 06455

Jeremy B.

Job Details: 08/28/2023

Found bottom door seal warped and heater bushings failing. Replaced heater but recommended replacing bottom door seal. Water at 160 must be lowered to 120; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 08/28/2023

Installed new control ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10625696 CONTROL

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/28/2023

Found wall receptacle with no ground causing unit to keep all ignitors on. I took my drop cord and plugged into another receptacle and it worked perfectly advised customer to get receptacle replaced and unit will be good to go..Call complete; ordrng 1 W11537635 (Wiring harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/28/2023

Found defrost drain pipe stopped up with debris. Removed all debris and put part back on and made sure it was recessed in hole correctly. Unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/28/2023

Replaced upper door glass unit ran and checked ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 08/28/2023

Replaced reservoir water coming out of door I explained to customer there is no other fix we can do. I checked his temp at sink and it was 75 degrees and I filled cup with water and it was 75 degrees. Told him ground temp has rose so water coming into house is warmer than usual.(Call complete)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 08/28/2023

Cx complaint that the unit is not working at all. I inspected the unit to confirm the complaint. I found the wall outlet has good polarity with 121v. There is no incoming power at the control nor is the control LED on. I checked the cord and found a break in the cord. The unit needs a new cord to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W10850133 (Power cord)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 08/28/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Cornelius, North Carolina 28031

Robert A.

Job Details: 08/28/2023

Cx complaint that the unit is not draining. I inspected the unit to confirm the complaint. I found an error code; f9e1. I ran the drain pump and heard nothing. I removed the grey water and drain pump. I found the connector and was loose and a piece of plastic in the drain pump impeller area. I secured the connector and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 08/28/2023

Cx complaint that the dryer is making a weird noise the first few minutes of a cycle. I inspected the unit to confirm the complaint. I found the roller clip broke and needs to be resolved. I replaced the rollers and belt as well from the dryer repair kit in TS. I tested the unit for the cx. The unit is working as designed.; used 1 432067 (Dryer repair kit) from stock

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 08/28/2023

"I attempted to install the ordered parts. The double oven is next to a wall, I cant confidently pull it all the way out by myself without causing any damage. The job requires a 2nd man to pull the unit all the way out and avoid any damage to the surrounding area. I checked diagnostics for error codes, I found F6e4 which is related to a mismatch between the UI console and control boards. Im ordering new control and a UI console just in case.; ordrng 1 W11600643 (UI console (stainless)) and 1 W11448962 (Control board) and 1 W11598200 (Control board)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 08/28/2023

"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the unit is getting 242v, tumbles and has decent airflow. However there is no heat being produced. I removed the top panel and noticed heat as produced. I took the unit apart and found the heater duct out of place. I corrected the duct position and tested the unit for the cx. The unit is working as designed."

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 08/28/2023

Cx complaint that the unit turns on randomly by itself. I inspected the unit to confirm the complaint. I tested the heating performance and it heated fine. The cx said when its in standby it will randomly turn on and start heating. She also mentioned that the heating performance goes in and out sometimes. I tested the MW again and it worked fine. Im ordering a new control panel to resolve the issue. I called WP to document the issue.Sr7737160115; ordrng 1 W11445129 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 08/28/2023

Cx complaint that the units door has a dent and scratch. I inspected the unit to confirm the complaint. I informed the project manager that the unit is beyond the 30 period to cover cosmetic damage. He says it may be within the 30 day range and will search for the proof of delivery. Im ordering the part but marking requires authorization because without the proof of purchase its not covered. He will call in if he finds the proof of delivery within 30 days.; ordrng 1 LW10638684 (RC door (stainless))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 08/28/2023

Installed new shelf and tested fine.; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 08/28/2023

Inspected and found open circuit thru capacitor and replaced. Cycled and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL OVEN

Model JES1750ES1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 08/28/2023

"Inspected and found bake relay sticking on main acu and temps going 100 degrees too hot, and measured 1190 ohms thru sensor from controller, is a little out of specs, will submit estimate and call.; rqstng P&A on 1 W10803488 (Main control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Charlotte, North Carolina 28209

Mitch H.

Job Details: 08/28/2023

Checked and found freezer door slides binding and not closing properly. Ordering slides. Both left hand refrigerator door and freezer door are dented. Advised customer and builder that unit is beyond 30 day cosmetic warranty and that they will need to contact Whirlpool to get a P&L authorization for replacement of doors.; ordrng 1 WPW10330994 (Left hand slide) and 1 WPW10330995 (Right hand slide)

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS01

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/28/2023

Found unit doa. Tested and verified proper proper power supply from outlet. Found power resupplied when moving cord. Unit will turn on/off when being moved around. Order and replace pump and control. ; ordrng 1 W11539855 (Pump) and 1 W11034363 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDB13

Near Shrewsbury, Massachusetts 01545

Amanda R.

Job Details: 08/28/2023

Left parts there needs second tech to remove door and stainless cover to replace dispenser motor ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEM00

Near Worcester, Massachusetts 01608

Amanda R.

Job Details: 08/28/2023

Worked for a month then lost complete cooling again compressor is running need to pressurize system with nitrogen to check for leaks ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Coupler)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW

Near Worcester, Massachusetts 01604

Amanda R.

Job Details: 08/28/2023

Called ahead to customer states that it stopped working for three days but has been working normally

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 08/28/2023

Found. F5e1Randiagnostics found the deverter valve is bad needs new wash pump.None on ts; ordrng 1 W11665769 (Wash pump)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/28/2023

Found needs new drum hole and split on seem in drumAlso needs tuneup and new belt.Cust calling WHL to see if they will cover cost of the drum.Cwa

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDB13

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/28/2023

Helped with parts install. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/28/2023

Found valve screen clogged causing long fill error. Removed clog from screen. Tested and verified proper operation. All functions check ok. Instructed customer to have filter installed. I&i is now fulfilled. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/28/2023

Installed conversion kit. Tested and verified proper operation. All flames and functions ok.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 08/28/2023

Checked unit has proper voltage getting power to control board but not green led on board and no response on panel ordering control and facia ui ; ordrng 1 W11618916 (Control) and 1 W11618916 (Facia)

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 08/28/2023

Customer complaint is that washer cabinet is rusted in top left corner before lid. Took pic. Ordered touch up paint. Paint is chipped not rusted. ; rqstng P&A on 1 72017 (touchup wht)

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/28/2023

Ran washer through a complete test and found no leaks all checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Springfield, Massachusetts 01118

Roger R.

Job Details: 08/28/2023

Checked unit and found everything seems normal. Both evaporators and fans working and clear.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 08/28/2023

"F3e2, f0e3, f2e1,Complaint of leaking and not spinning out clothes. Found unit leaking from water housing and some oil leakage from gear case assy.Quoted for housing and gear case."

We serviced a

WHIRLPOOL DRYER

Model WED9290FW0

Near Spencer, Massachusetts 01562

Amanda R.

Job Details: 08/28/2023

Complaint taking n hour longer to dry clothing then it use to evaporator clogged with lint build up cleaned out

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 08/28/2023

Removed and replaced ice chute door gasket. Attempted to replace dispenser ice door but could not remove UI without risking damage to UI. Requesting P&A for UI in case it is damaged during removal. Left parts with customer.; rqstng P&A on 1 W11405309 (User interface)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/28/2023

"Replaced hot and cold water inlet valves. Tested, washer now filling and operating properly. No other issues found.; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11316256 VALVE (COLD)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Charlton, Massachusetts 01507

Amanda R.

Job Details: 08/28/2023

Replaced right ff door switch operation normal

We serviced a

KITCHENAID RANGE

Near Suffield, Connecticut 06078

Gary V.

Job Details: 08/28/2023

Installed new main acu and cycled to temp and watched for 1/2 hour. Unit did not fault out.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/28/2023

"Arrived and found unit dead, found circuit breaker tripped, powered back on and did amp draw reading and found 3.3 total amp draw, including compressor and fans, looks normal , but rescheduling for tomorrow morning to let unit run over night, and come back for another look.; schdld next appmnt for 8/29 TUE AM"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Holland, Massachusetts 01521

Amanda R.

Job Details: 08/28/2023

Replaced control night light working

We serviced a

MAYTAG WASHER

Model n/a

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 08/28/2023

"F6e1 Communication error F9e1 long drainRan diagnostics tub no movement at all , hand spin movesNo voltage coming out of mtr cntrl , needs mtr cntrlWasher locks up doesnt unlock n voltage at mtr cntrl.Cust has on platform would need to be removed or further testingCost high Cust buying new"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 08/28/2023

Pulled error codes9-4 light7-2. Mtr singleF8e1. Water valve Cleared codesCust had pulled out and disconnected Attached power cord to pull out error codes; ordrng 1 W11434044 (Water valve)

We serviced a

ELECTROLUX DRYER

Model EFME627UTT2

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/28/2023

Found steam valve leaking by causing water to flood. Needs new valve. Dryer makes a rumbling noise. Needs new roller wheels and pulley. ; rqstng P&A on 1 137544800 (Valve) and 4 5304523152 (Roller wheels)s and 1 134793511 (Idler pulley) and 1 134719300 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Charlotte, North Carolina 28226

Jeff L.

Job Details: 08/26/2023

Replaced dishwasher sump assembly unit ran and checked ok.(Call complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

MAYTAG WASHER

Model MVWB765FW3W

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/26/2023

Washer has power coming in but nothing going out ordered UI and control board office will call customer when part comes in; ordrng 1 W11135391 (Control panel) and 1 W11429620 (Control board)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/26/2023

Replaced part unit ran and checked okCall complete

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/26/2023

Found board showing top surface hot and it is not I ordered the control office will call customer when part comes in; ordrng 1 W11092468 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 08/25/2023

"Ran diagnostics found F2E1 stuck keypad. Customer complaint of right front burner causing error code to be triggered. F12 coil under current. All other functions working properly as well as burners. Quoted customer on new right front burner coil as well as labor. Customer is not home he is at work, son let me in to run diagnostics and has no way to pay. Father will call the office with payment. Spoke to Crystal in office she will try to reach out to father."

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Worcester, Massachusetts 01606

Angel R.

Job Details: 08/25/2023

Picked up wash plate.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/25/2023

"Tested components in diagnostics. Found noise coming from evaporator fan motor, shaft is wobbling. Ordering fan motor. Scheduled return visit for Friday 9/1 8-12; ordrng 1 WP2315549 (Evaporator fan motor)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 08/25/2023

"Customer complained unit has issue filling. Too hot, spin too slow. Found the following error codes. F0e4, f8e1, f3e2. Thermistor on inlet valve causing low spin. Replaced inlet valve from ts, but found harness is also damaged by having corrosion on harness at thermistor harness side, needs inlet valve harness. Ordering inlet valve harness. Informed customer office will call when job is authorized and parts come in. ; rqstng P&A on 1 W11193817 (Harness), used 1 W11165546 (VALVE) from stock, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY00

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 08/25/2023

Customer complained ice dispenser stopped working again. Found diaper motor is just locked up. Foudn 110v to motor when prompt. Ordering dispenser motor. Collected cost via check 8572. Scheduled return call for 8-30-23 am. ; ordrng 1 W10822606 (Auger motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 08/25/2023

Customer complained unit not working. Upon arrival found motor just humming when out into spin or agitate modes in service mode. Found capacitor bad. Replaced capacitor and reassembled unit now spinning. All other functions in service mode also working prop. Verified prop operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 08/25/2023

Found f1e1 ACU failure. Attempted reset. No resolve. Order and replace ACU. ; ordrng 1 W11672039 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM02

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/25/2023

"Installed new lights and bin. Mistakenly Filter housing was never ordered. Ordering filter housing. ; ordrng 1 W10862461 (housing), dspstn on spec-tagged invntry: 1 WPW10515057 LED MODULE and 1 WPW10515058 LED MODULE"

We serviced a

WHIRLPOOL MICROWAVE

Model GH7155XHS1

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/25/2023

Found unit not heating and making loud buzzing noise indicating bad magnetron. Magnetron NLA. ; rqstng P&A on 1 8171874 (magnetron)

We serviced a

AMANA WASHER

Model NFW5800HW3

Near Milford, Massachusetts 01757

Aimee

Job Details: 08/25/2023

Installed new Cntrl nd ran diagnostics complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/25/2023

"Complaint not making ice. I found unit icemaker will cycle, but will not dispense water. I found water is turned on two unit hoses are not pinched. Water valve is not getting any water past it. I also found icemaker and icemaker plastics are damaged due to freezing dripping unit will need icemaker and valve to fix. No additional issues found no cooling issues found at this time either Office to call customer when parts come in ; ordrng 1 W11455388 (Valve) and 1 W11455232 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/25/2023

Complaint will not dispense ice heavy frost have to clean every other day from ice bin runs all the time makes ice fine. I found broken harness at bottom of door. I found ice chute not sealing. New door comes with everything typically. Ordering control as harness was sparking I made sure that would not continue by unplugging. ; ordrng 1 W11551458 (Door ss) and 1 W11566891 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM06

Near Windsor, Connecticut 06095

Chuck M.

Job Details: 08/25/2023

Installed evaporator fan motor. Fans started running. Advised customer to allow time for unit to stabilize and reach proper temperature. ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/25/2023

Sr#7737179708. Unit is deemed non repairable due to leak in cabinet. System has been pressurized with 125psi nitro and all lines bubble tested. No visible leaks. Unit is leaking all Freon out in a couple of days.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL1

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/25/2023

Found unit not draining. Removed hose from trap and drained into bucket. Unit draining properly. Found clog in ptrap. Able to push through. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Holden, Massachusetts 01520

Angel R.

Job Details: 08/25/2023

"Screw holes are damaged, could not replace hinge. See quick pics. Spoke to tech line, deemed unrepairable advised customer call trade care. SR#7737179541"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/25/2023

Customer complaint is that ice maker does not make enough ice. Refrigerator is in a state courthouse in a break room. High traffic area. Explained that ice maker only makes 8 cubes per cycle. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Rocky Hill, Connecticut 06067

Chuck M.

Job Details: 08/25/2023

Installed defrost control and thermostat. Checked ok.

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near Southbridge, Massachusetts 01550

Roger R.

Job Details: 08/25/2023

"Found unit not spraying out nozzle when unit is in steam refresh mode. Will need a new valve assembly. Will order and return asap. ; ordrng 1 W11216837 (Valve, water)"

We serviced a

WHIRLPOOL COOKTOP

Model KCED600GBL01

Near Paxton, Massachusetts 01612

Roger R.

Job Details: 08/25/2023

"Found glass top lifted on the left side. Unit mounted in cabinet correctly. Ui twill need a new top. Will order new top and return to install. ; ordrng 1 W11051484 (Top, glass)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Cromwell, Connecticut 06416

Chuck M.

Job Details: 08/25/2023

Customer complaint is that washer lid would not open and washer not draining. Inspected and found drain pump impeller seized. Quoted P&L. Customer will buy new.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 08/25/2023

Customer complaint is that washer is not draining. Found water in basket. Drain pump impeller not turning. Ordered drain pump. ; ordrng 1 W10906604 (pump-water)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 08/25/2023

Customer complaint is that washer would not spin or drain. Ran diagnostics and found error code F9e1 long drain. Inspected and found drain hose kinked going into drain. Ran drain and spin successfully.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near South Windsor, Connecticut 06074

Chuck M.

Job Details: 08/25/2023

Installed harness and drain pump. Tested and washer checked ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 08/25/2023

Found water in overflow pan causing flood sensor to throw fault code E8 F4. I cleaned all water out of pan and ran unit thru service mode found no fault codes also ran unit thru normal wash cycle found no leaks anywhere. All hoses and all plastics plastics holding water are good. Advised customer if needed call back. Unit ran and checked ok(Call complete)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/25/2023

Needs ice bucket ; ordrng 1 W10910401 (Ice bucket)

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WS02

Near Matthews, North Carolina 28105

Jeff L.

Job Details: 08/25/2023

The unit will not operate when putting it into bake. It kicks right back out no fault code present advised customer that we need to to order new UI. GAVE CUSTOMER A QUOTE FOR 7 days. Will call if repair is wanted.; ordrng 1 W10319322 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVEXVB02

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 08/25/2023

"Retuned to install compressor. Installed compressor and pulled vaccum. Had leak. Fixed issue, vacuumed again, good pressure for 20 min, filled with 5oz r134 frost pattern started. Verified proper cool. Informed customer to give 24- hours for proper cool. 48 for ice maker. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 08/25/2023

"Customer complained unit wont drain. Replaced drain pump and found unit still not draining. Found control short, ordering control board. Informed customer office will call when job is authorized and part come in. ; ordrng 1 W11419171 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 08/25/2023

Return to install parts ordered. Installed control and Ui. Ran unit and verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Windham, Connecticut 06226

Jeremy B.

Job Details: 08/25/2023

Installed new hub and washplate ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Windham, Connecticut 06226

Jeremy B.

Job Details: 08/25/2023

Natalies new parts set to recommended temps please allow 24hrs for temps to stabilize.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF

Near Lebanon, Connecticut 06249

Jeremy B.

Job Details: 08/25/2023

Found all door seals tearing and not sealing properly causing condensation. Needs new gaskets. ; rqstng P&A on 2 241778307 (Gaskets)s and 1 5304501270 (Freezer gasket)

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