Service History 552

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hampden, Massachusetts 01036

Roger R.

Job Details: 07/20/2023

Installed new shifter actuator and tested all okay.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/20/2023

"Tested unit and found machine not powering up and not selections coming on, checked voltage to unit and 120v is present at terminal block. Removed front panel and found cntrl molex supplying power not clipped in fully causing unit to shut done and not power up, reattached and clipped in to stop from falling out ran a wash cycle and all operations are now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plymouth, Connecticut 06782

Martino S.

Job Details: 07/20/2023

"Check unit as per customer complaint making noise, ran diagnostic through cycle test unit works normal, ran drain and spin cycle unit works normal. Ran quick wash cycle unit washes rinse drain and spin and finish cycle checked working to specs."

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Springfield, Massachusetts 01151

Roger R.

Job Details: 07/20/2023

Installed new door safety interlock assembly. Checked operation all okay.

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/20/2023

"Checked and found wire to drain pump pulled out of connector. Repaired connection, tested, operating properly."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 07/20/2023

Customer complained of fault code. Upon arrival ran service mode and found f7e5 error. Visually inspected under unit and found slider cracked. Replaced slider from ts and read ran service mode and all spin and agitate functions working. All other functions working also. Ran normal wash and unit filled and started washing. Verified proper operation. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/20/2023

"Inspected and found no frost pattern on evap, and compressor running hot, unit needs compressor and ordering evap for back up. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 2 876765 (Tubing)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 07/20/2023

"Inspected and found wash pump broken, replaced and cycled, tested fine.; used 1 W11085683 (MOTOR/SUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/20/2023

Arrived and unit was supposed to be dispatched under her Lowes service plan. She will call Lowes back.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Davidson, North Carolina 28036

Mark C.

Job Details: 07/20/2023

Installed new belt and motor unit is fully operational.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 07/20/2023

"Installed evap, compressor and filter drier, ran vacuum and checked for leaks, recharged with 3.75 r134a and unit started cooling, please allow 24-48 hours for temps to stabilize.; used 1 WPW10143759 (FILTER DRIER UV) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found unit had been making a loud grinding noise when entering the spin cycle, ran diagnostics and found error F7e5 shifter fault, wile running a self test found actuator just buzzing never shifting into a cycle actuator faulty. Replaced actuator and recalibrated unit ran wash cycle and all functions now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Winsted, Connecticut 06098

Martino S.

Job Details: 07/20/2023

"Turn on/off switch ice maker fill, one sets of ice already in the bin. Customer complaining of burning smell which I cannot verify or see anything burnt anywhere saying this is going on from last year while repair company was there. Verify 1st comping here no part needed at this time.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"

We serviced a

WHIRLPOO REFRIGERATOR

Model WRS325SDHZ08

Near Avon, Connecticut 06001

Martino S.

Job Details: 07/20/2023

"Check unit found ice bin not securely push in for motor contact operation, push in ice bin securely and check unit working to specs dispensing cube and crush ice."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Southington, Connecticut 06489

Martino S.

Job Details: 07/20/2023

"Check unit found constant dripping from cold water valve into detergent dispenser, replace water valve and check unit working to specs. Water supply shut off is old and dripping slowly picture taken and customer is aware of it.; used 1 W11165546 (Water valve) from stock"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

Check unit not heating unit needs high side magnetron customer decline service saying not cost effective to repair with labor cost

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS0

Near Berlin, Connecticut 06037

Martino S.

Job Details: 07/20/2023

"Call customer no answer, ring ring doorbell camera no answer 3 cars in driveway"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/20/2023

"Tested washer and found machine making noise and banging when sensing and when spinning out even with no clothes in tub, checked tub and found unit way out of level causing tub to bang, leveled tub to make sure it was even around cabinet recalibrated unit and ran a wash and spin cycle. Unit is now washing and spinning to factory specs"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 07/20/2023

"Installed new acu and cycled, tested fine."

We serviced a

GE REFRIGERATOR

Model GSH25JGBBWW

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 07/20/2023

"Inspected and found water line in freezer door frozen, quoted for dispenser heater install, she will call."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 07/20/2023

Range not heating. Tested supply power and found 0vac at l2-N customer must resolve power problem.

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/20/2023

Washer lid lock not locking causing machine not to start. Replaced lid lock and tested all checks ok. ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 07/20/2023

"Complete dishes not drying dishes still soaking wet at the end of the cycle. I tested operations found F7 E1 error code incoming water to cold. Customer has a tankless heater. Takes a very long time to get hot water to kitchen sink faucet, and when water is turned off, water immediately gets cold again, when turning water back on. Heater is working fine now after clearing code in diagnostics, no error codes at the end of a diagnostic cycle either. No rinse agent in Dispenser at all. Advised customer to use rinse agent for best drying performance."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 07/20/2023

"User warranty per service bench.Torn rf gasket, both sides. Replaced and steamed out wrinkles, instructed to leave closed if at all possible for remainder of day.Instructed to close left door before right to prevent reoccurring in future.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 07/20/2023

Retuned to install new blower. Took down unit and found old blower warped. Installed new blower and reassembled unit. Ran blower on all settings and showed customer unit running on high speed. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 07/20/2023

"Customer complained unit has fault code. Unit is in apartment complex, room2232. Met with maintenance and entered vacant apartment. Found f9e0. Found unit doesnt have proper voltage to receptical. Informed customer he will need to get electrician or builder to fix issue."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Charlotte, North Carolina 28227

Robert A.

Job Details: 07/20/2023

"I installed the ordered parts and tested the unit for the cx. The unit is not spinning correctly, there is still a large gap at the bottom area where the drum meets the front panel. The issue is the front panel, its clearly deformed and warped in multiple areas causing the gap to the point where clothes are building in the cabinet as they fall through the gap. The unit needs a new top panel to fully resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10806345 (Front panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 07/20/2023

I installed the ordered parts and tested the unit for the cx. The unit is dispensing water to the IM as designed.The cx has substantial condensation building on the secondary mullion area. It did not get warm during my entire visit. The unit needs a new secondary mullion to resolve the condensation issue on the bar below the RC door. Im ordering the part for the return visit.; ordrng 1 W11102439 (Secondary mullion)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 07/20/2023

"Replaced interface, each function working, tested in normal cycle and operating properly. Cancelled and drained fine"

We serviced a

NAPOLEONBBQ DRYER

Model MED4500MW0

Near Palmer, Massachusetts 01069

Roger R.

Job Details: 07/20/2023

Found unit heating properly and temperatures good. Recommended to have vent cleared and checked as necessary.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mint Hill, North Carolina 28227

Vincent O.

Job Details: 07/20/2023

Installed new compressor. Pulled vacuum and checked for leaks. Recharged 47g r600. Verified properly cooling. All functions check ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP0

Near Amherst, Massachusetts 01002

Roger R.

Job Details: 07/20/2023

"Found defrost drain tube clogged an leaking water into freezer, cleared tube and removed ice. Checked draining properly now."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Springfield, Massachusetts 01107

Roger R.

Job Details: 07/20/2023

Found two error codes one for stuck UI and the other for water hazard. Neither effect performance of washer. Checked bottom of unit and all looks good. Ran diagnostics and all functions working properly. Unable to find issue. Instructed about loading and detergent usage.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 07/20/2023

"Found wash pump leaking from bottom and unit not washing well. Quoted for parts and labor. Replaced pump and found fill valve not working. Quoted additional $69.99 for water valve. Replaced valve and checked all okay. Unit washing well. ; dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11175771 (VALVE) from stock"

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 07/20/2023

Tested and checked operation. Found compressor starts properly but condenser fan not running. Requesting P&A for fan motor.; rqstng P&A on 1 W10124096 (Condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/20/2023

"Replaced ice box fan and control. Ran fan and ice maker tests in diagnostics. Now has proper airflow from fan, ice maker cycled and returned to home position correctly, fill valve operating properly. ; dspstn on spec-tagged invntry: 1 W10846539 FAN , used 1 WPW10675033 (Control) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/20/2023

"Confirmed purchase date and took picture of receipt. Found unit cooling and operating properly. Customer says that after she turned humidity control on unit began cooling. Entered diagnostics but found control would not respond to inputs. Also found freezer light switch not working correctly, has to be moved around to get light to work. Ordering control and switch.; ordrng 1 W11524469 (Control) and 1 W11396033 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/20/2023

"Disassembled, replaced wiring harness. Reassembled, tested, all functions operating properly. Ran calibration, completed correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/20/2023

"Unit not cooling in rf, Evap clogged with frost, put into defrost and compressor still running. Quote for control board, accepted. Replaced board and programmed, put into defrost and verified heating. Steamed clear frost build up.; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/20/2023

User interface not responding. Some buttons work other not functioning. Quoted for interface and denied. Collected for service call.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/20/2023

"Replaced transmission, clutch and washplate, ran spin cycle and running fine. Ran normal cycle through fill and into agitate fine, cancelled and drained fine.Installed folding door that I had taken down to access unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/20/2023

Installed all new parts. Cycled power off. Please allow 24hrs for ice production.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Medfield, Massachusetts 02052

Angel R.

Job Details: 07/20/2023

"Checked unit for dust covering vent on back by fan motor, customer had already cleaned behind and around rear panel. Says unit has been better."

We serviced a

GE REFRIGERATOR

Model TBF-15S

Near Norfolk, Massachusetts 02056

Angel R.

Job Details: 07/20/2023

"Unit has no available parts. Cooling but not enough, cleaned up as much as possible."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Charlton, Massachusetts 01507

Amanda R.

Job Details: 07/20/2023

F1e2 f0e3 overload error reference number for cc 908767932 washer stating close lid when lid is closed lid lock bad replaced lid lock tested operation normal ; used 1 W11394572 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 07/20/2023

Complaint that the unit is not cooling properly. Found evaporator frozen up. Ran diagnostic test. Heating Element is working properly and so does the thermistor. No error codes present. Evap fan is working properly and draining correctly. Defrosted all and unit running normal. Mentioned to the customer to keep an eye on the freezer side for the next few days.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Putnam, Connecticut 06260

Chris B.

Job Details: 07/20/2023

"Complaint that the unit is making noises while spinning. Ran diagnostic test for agitation and spin found no noises from the basket nor gear case in the both slow and fast agitate nor on the slow and medium spin cycle but did make a 3 second screech sound in the high speed spin. Will order parts for a return visit. Will order belt and cam kit. ; rqstng P&A on 1 W11239857 (Belt) and 1 W10721967 (Splutch), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Putnam, Connecticut 06260

Chris B.

Job Details: 07/20/2023

Complaint that the unit is not starting a wash cycle. Customer mentioned about power outage. Error code F0E5 off balance load. Did a hard reset and rand a full diagnostic cycle. Tested out great. Did a control panel diagnostic test out good. Unit working properly. Mentioned to the customer to run a medium load first and keep an eye on it.; ordrng 1 W11319991 (Control Panel)

We serviced a

KENMORE WASHER

Model 110.44936 203

Near Mooresville, North Carolina 28117

Mark C.

Job Details: 07/20/2023

"Unit is filling with water hen in standby due to the inlet not closing all the way, due to a faulty solenoid Quoted 351.20.; ordrng 1 WP8181694 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Plainville, Connecticut 06062

Ruben C.

Job Details: 07/20/2023

Checked unit found wires at left hinge broken cuasing no ice ordering left freezer door putting into p/a; rqstng P&A on 1 LW11037733 (Door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Charlotte, North Carolina 28215

Vincent O.

Job Details: 07/20/2023

Installed new control board. Unit still behaving the same way. Ordering additional parts to solve the issue. ; ordrng 1 W10832781 (Harness) and 1 W11025157 (Sump and motor)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/20/2023

Washer making abnormal noise and not spinning or agitating. Found stuck rotor error code.basket not turning by hand. Found a plastic piece stuck between basket and tub. Removed and ran calibration then self test all checks ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/20/2023

"Washer not agitating. Found broken cam. Belt making squeaking noise. Replaced belt and actuator. Ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/20/2023

Installed new UI and tested all checks ok.

We serviced a

LG REFRIGERATOR

Model LFXS29626W/01

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/20/2023

"Not cooling either section, compressor fans running, no frost pattern on Evap. Sealed system issue, gave rough estimate before looking up parts, not a repair he is interested in."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Norfolk, Massachusetts 02056

Angel R.

Job Details: 07/20/2023

"Installed heater, tested ok.;used1 DC97-14486A (Heater)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Franklin, Massachusetts 02038

Angel R.

Job Details: 07/20/2023

"GFI tripped, ran machine and tested ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/20/2023

"F1e2 error in history (motor control fault) only error in history. ran self test, in spin, basket turning very slowly, basket turns freely.Capacitor shows good at 49.5uf on meter. Replaced and tested and motor spinning properly, completed self test fine. Recalibrated and ran through self test twice.Ran manual test, low speed spin, high speed spin, gentle agitation and heavy agitation.. then back to low speed spin, each worked properly with no issues.Cs to monitor ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Wethersfield, Connecticut 06109

Ruben C.

Job Details: 07/20/2023

Cancelled service cust did not have bill of sale

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Newington, Connecticut 06111

Ruben C.

Job Details: 07/20/2023

Checked unit found getting f9 e7 in memory only this code tried running diagnostics ran normal got up to speed nothing in between tub possible overloading cleared code cust will try again has been intermitent

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Worcester, Massachusetts 01610

Amanda R.

Job Details: 07/20/2023

The white freezer door gasket filthy door gaskets are fine left ff section door gasket with customer made sure door gasket are pushed in

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/19/2023

"Inspected and found door hinge sleeves broken, replaced and cycled, tested fine. All discounts applied to cost of repair.; used 2 WP8268961 (PAD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHW01

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 07/19/2023

"Inspected and found unit shows 4 years old in entitlements. Inspected and found water valve, feed line and housing broken and cracked, manager here at store is declining estimate, going to submit estimate for our office.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 07/19/2023

Found RC not cooling. Found no airflow to refrigerator. Fan not operating. Customer says if unit is reset it begins cooling for a day or 2 before stopping again. Order and replace control and fan assembly. ; ordrng 1 W11663222 (Damper) and 1 W11455373 (Fan) and 1 W11455229 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near East Hartford, Connecticut 06108

Chuck M.

Job Details: 07/19/2023

Customer complaint is that washer has error code F9e1 long drain. Confirmed error code and found impeller on pump broken. Replaced pump and tested. Washer is draining properly. No leaks found. ; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Thomaston, Connecticut 06787

Martino S.

Job Details: 07/19/2023

"Check unit as per customer complaint unit making noise, check evaporator fan motor, condenser fan motor and compressor operation all working normal. Ran diagnostic test and ice maker and noise accrued verify by customer as the noise but unit not connected to water so turned off ice maker for now unit water is connected to unit. Unit checked working to specs."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 07/19/2023

"Tested and found inlet valve humming but not letting water in. Replaced valve, tested, now operating properly.; used 1 W11165546 (Valve) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/19/2023

"Installed main acu and ui panel, cycled and tested fine."

We serviced a

LG WASHER

Model WM9000HVA

Near Belchertown, Massachusetts 01007

Roger R.

Job Details: 07/19/2023

"Found unit not responding. Checked power filter board and had power at input and output. Checked main for power in. Found no power outs. ; ordrng 1 EBR79584103 (Board, main)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found fridge not Cooling properly found ice not freezing all the way, removed evap cover and found unit only frosting up two tops rungs and not frosting to the bottom of evaporator, checked compressor and found drawing .9 amps compressor faulty causing issue with cooling. Unit is covered under second threw 5th year parts and labor will order new compressor kit and coupler ; ordrng 1 W11480426 (Compressor kit) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/19/2023

Found noise coming from evaporator fan. Checked and found no excessive frost buildup on evaporator. Motor is bad. Ordering motor and fan blade.; ordrng 1 W11661931 (Evaporator motor) and 1 WP67006337 (Fan blade)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD8

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/19/2023

"Checked over unit and found machine would stop making ice then start again also fan making noise wile running, ran diagnostics and cycled ice maker found when ice maker would dump it would catch and stop not allowing ice to fall out when twisting found ice maker gear faulty. Checked ice maker evaporator and found freezing up due to drain not draining water properly unit needs ice maker kit to fix issue with ice maker. Checked fan noise and found evap fan motor loose and hitting making noise adjusted fan blade and will order new, parts tentative p/a ; ordrng 1 5303918784 (Ice maker kit) and 1 243297609 (Ice maker) and 1 809069201 (Evap fan) and 1 5308000010 (Fan blade)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found washer would not complete a wash cycle sometimes unit would go threw other times it would shut down bf spinning out, ran diagnostics and found no errors in unit ran a self test and found actuator making a grinding noise and not shifting. Checked actuator and found cam stuck not allowing unit to shift in a spin, replaced actuator due to stripped out removed cam and fix ran a wash cycle and unit is now completing and working to specs; used 1 W10913953 (Actuator) from stock"

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 07/19/2023

"Replaced drain pump. Unit had been moved into garage, so used bucket and outside faucet to put some water in unit and tested in spin cycle, drained fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Holden, Massachusetts 01520

Chris B.

Job Details: 07/19/2023

Complaint that the unit is not cooling properly in the fresh food section. Found drainage clogged. Quoted for minor repairs. Unclogged the refrigerator and both evap fan and damper working properly.; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS05

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 07/19/2023

"Tested and found if burner is set to a low flame when downdraft is turned on, burner will go out. Per service pointer W11105867, ordering motor restrictor plate.; ordrng 1 W11106057 (Restrictor plate)"

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/19/2023

"Customer complained unit not getting hot enough, found unit doesnt have proper voltage to unit. Only getting 120 across both l1 and l2. Informed customer to tell electrician or contractor to fix issue. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

WHIRLPOOL OVEN

Model RBS245PDB12

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 07/19/2023

"Broil is heating while not on, shorted relay on control.Control is nla. Unrepairable"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Stanley, North Carolina 28164

Mark C.

Job Details: 07/19/2023

Unit is not producing microwaves due to a faulty magnetron but is not storing errors due to a faulty control.; ordrng 1 W11598165 (Control) and 1 W11325784 (Cntrl) and 1 W11602306 (Inverter) and 1 W11233913 (Safety thirm) and 1 W11578959 (Mag)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB01

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/19/2023

"Checked over machine and found unit not cooling everything warm, checked frost pattern and found ice building up only on left inlet of evaporator. Checked compressor and found running but not pumping any Freon unit backing off due to compressor failure, will order new compressor and evaporator to be safe ; ordrng 1 W10140971 (Compressor kit) and 1 W11507067 (Evaporator) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW1

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 07/19/2023

"I installed the ordered parts and tested the unit for the cx. The unit does not have the noise anymore but the door is still not closing fully. Th door switch has a lot of resistance to close. The left side seems to close fine, the right is still protruding outward not allowing the unit to start. I put some tape and cardboard to help it make contact to work until we return. Im ordering a new door switch to resolve the issue.; ordrng 1 W11551763 (Door switch), dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Washington, Connecticut 06793

Martino S.

Job Details: 07/19/2023

"Check unit freezer working normal but fresh food evaporator all ice up, parts order tentative P/A.; ordrng 1 DA97-13757A (Evaporator cover assembly) and 1 DA47-00243K (Defrost bimetal) and 1 DA32-10104N (Temperature sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hampden, Massachusetts 01036

Roger R.

Job Details: 07/19/2023

"Unit needs new shift actuator, I did not have one one the truck and needed to order one. Was supposed to be scheduled for Thursday afternoon. ; ordrng 1 W10913953 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found washer making noise wile in a spin an drain cycle, ran diagnostics and found error F9e2 water ring detected let unit run threw step 52 and found when machine went into a drain it would start to rattle and make noise, checked drain and found piece of metal had gotten into pump impeller making noise and sometimes blocking impeller and not draining causing water ring. Removed metal and ran machine thew a wash and spin all operations now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXQ07

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/19/2023

"Checked over machine and found ice maker working properly customer wanted ice maker to be shut off inside so no more ice would be made. Shut unit off and gave customer Ed on shutting it down and back on, checked over fridge temps and found all functions working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 07/19/2023

"Tested unit and found machine would not advance cycles machine would fill slowly and never wash just drain and completed, ran diagnostics and found errors for long fill and actuator checked cold water inlet screen and found plugged with sand cleaned and unit is now filling properly. Checked actuator and found when shifting into a cycle unit would make a loud grinding noise coming from actuator, replaced and recalibrated machine ran wash cycle and all operations now working to specs ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/19/2023

"Ran washer and found unit would not start found lid lock just locking and un locking continuously causing unit to error out and shut off. Replaced faulty lid lock assembly recalibrated unit and ran a wash cycle, unit is now locking and starting as designed all operations now working to specs ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"

We serviced a

GE REFRIGERATOR

Model PSF26MGWABB

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/19/2023

"Inspected and found reservoir cracked, causing leak when dispensing water, will order and return to replace.; ordrng 1 WR17X11440 (Reservoir)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/19/2023

"Techline SR#7736893358Inspected and found when plugging in unit, it turns its self on automatically and starts to fill. Unit has internal problem in main acu and probably a shorted ui board, will order parts and return. 2 year warranty Costco.; ordrng 1 W11556728 (Main acu) and 1 W11478519 (Ui panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 07/19/2023

Tested and found that UI will light up for all cycles but unit will not start and run on any but express cycle. Also found drain pump working but very loud when running. Requesting P&A for control and drain pump.; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 W10866116 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 07/19/2023

"Found pantry control not working causing dispenser, lights and other components not to work. Quoted customer for board, harness and labor. Collected for parts and service call. Ordering board and harness.; ordrng 1 WPW10769076 (Pantry drawer contro) and 1 W11170612 (Wiring harness), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

N/A N/A

Model LEQ8857HZ0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 07/19/2023

"Customer complained unit dryer not heating, upon arrival found no heat. Thermostat bad. Replaced thermostat and unit now heating , unit started cutting off, visually inspected unit a while and found loose harness to motor. Unit now heating and cycling on and off. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 07/19/2023

Customer complained of long fill error. Upon arrival found f8e1 error. Ran component activation and found cold valve getting lower but not energizing. No sediment or debris in filter. Replaced valve from ts. Reassembled unit and now unit working properly. Verified proper operation. ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Denver, North Carolina 28037

Mark C.

Job Details: 07/19/2023

Unit is cutting off during the cycle and over heating due to the motor heating up and shorting. Unit also has a damaged control.; ordrng 1 W11583883 (Control) and 1 W11364931 (Motor)

We serviced a

SAMSUNG REFRIGERATOR

Model RB1955VQ

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 07/19/2023

"Unit not cooling in freezer, compressor and fans running. Found Evap clogged with ice, drain had made ice dam. Steamed clear ice and drain working.254 ohms on heater.Cs to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB01

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 07/19/2023

"Unit under 1yr wp,warranty per service bench.Cs said was leaking from under unit, but hasnt for last couple days. No water/ice build up in rf or fr.Pulled unit out on sliders and found cracked drain pan.Office to contact when part comes in to schedule return; ordrng 1 W11559685 (Drain pan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 07/19/2023

Cooled for two days again then lost complete cooling compressor running put my gauges on low side low side is in thirty inch vacuum high side below 100psi pressurized system again with 140psi of nitrogen no leaks on my connections let stand for twenty minutes pressure went down called tech support ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 07/19/2023

Found minimal frost pattern on evap indicating inefficient compressor. Order and replace compressor. ; ordrng 1 W11370574 (Compressor)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 07/19/2023

"Cx complaint that the unit is leaking water from the front left corner. I inspected the unit to confirm the complaint. I found an error code: f2e1. I ran a service cycle, all components passed with no issues. I found a service pointer about the tub ring. Im ordering a new tub ring to resolve the issue.; ordrng 1 W11590590 (Tub ring)"

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