We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/01/2024
"Removed and replaced control and harness. Reassembled, ran DLMS calibration and diagnostic cycle. All completed properly with no issues. Exited diagnostics, started quick wash cycle, went through sensing and began filling correctly. Washer operating properly."
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Norton, MA 02766
Aimee Z.
Job Details: 11/01/2024
"Found the holes front bellows clogged, cleaned outIt would fill with water and leak down front .Also tested the drain and spin the spin was shut off.Turned back on tested drain right out.Advised customer need to do cleaning on the washer every month . With the clean cycle"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Stafford, CT 06076
Gary V.
Job Details: 11/01/2024
"Installed parts listed and cycled, ice maker filled with water and please allow 24 hours for ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRI22FNWH00
Near Meriden, CT 06450
Jeremy B.
Job Details: 11/01/2024
Not cooling correctly and making a noise. Found condenser coil clogged causing uneven frost pattern. Cleaned and even frost pattern developed
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, MA 01007
Chris B.
Job Details: 11/01/2024
Complaint that the error code F0E7 keeps coming up. Mentioned to the customer to run a few normal cycles and not the clean wash
We serviced a
SAMSUNG WASHER
Model WF45R6100AV/US
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 11/01/2024
"Found the basket spins spin basket wobbleNeeds Front tub , spin basket and rear tubRear tub no longer available Explained to customer the spin basket is loose showed hear New washer"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Wrentham, MA 02093
Aimee Z.
Job Details: 11/01/2024
Installed new timer let run down and could hear the motor inside timer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Iron Station, NC 28080
Ryan S.
Job Details: 11/01/2024
Return to install new evap and compressor. Installed new compressor pulled vacuum for 20 minutes steady. No leaks charged with 6 ounces are 134 verified cross pattern . Frost pattern steady 15min. Closed unit up. informed customer to give 24 hours for proper cool 48 for ice. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Monroe, NC 28112
Jonathan J.
Job Details: 11/01/2024
"Complaint washing machine keeps filling filling filling during a cycle doesnt fill with water when washing machine is off. Im afraid its going to overfill and flood the house. Specifically issue occurred during a bulky wash cycle. A load of a quarter of the way full. I found no error codes in fault history I filled washing machine clear the top I found customer does not have a proper air gap in the drain system. Unit may be siphoning water back into the washing machine, causing issue to occur issues. Customers drain is an old cast-iron pipe, customer stated if they had the hose in there regularly it will overflow onto floor flooding house. Customer stated theyve never had an issue with the way it set up before I did find however the water is draining out of the washing machine tub. Im going to order a control board just to be on the safe side and replace pressure switch. Thats built onto control board to be safe. Verified pressure swi; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mount Holly, NC 28120
Ryan S.
Job Details: 11/01/2024
"Customer complained unit not cooling as well. Ui display was messed up. Was able to enter diagnostics and fiunf ref section evap fan not coming on. Compress, thermistors were good. Freezer freezing properly and frezer evap fan good. Baffle working. Ordering ref evap fan and ui control board. Schedule return call for 11-7-24 am. ; ordrng 1 W11087438 (Evap fan) and 1 W11387384 (Ui control panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/01/2024
"Removed and replaced filter head. Turned water back on, tested, works and has good flow with bypass cap in place and no filter. Once filter is put in flow drops to a trickle. Advised customer that issue is with the filter not the unit. Customer is going to purchase another new filter."
We serviced a
WHIRLPOOL RANGE
Model RF264LXSQ0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/01/2024
"Removed and replaced oven bake element. Tested, heating and operating properly. All other functions tested good.; dspstn on spec-tagged invntry: 1 WPW10308477 ELEMENT"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Charlotte, NC 28214
Ryan S.
Job Details: 11/01/2024
Came to install valve board by previous Tech control board was not in parts bin . Contacted Nc parts office. Nardia said she wasnt sure where it was. Installed valve and ran unit through service diagnostics. Unit working as designed.showed customer valve turning off and working as designed. Verified proper operation.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Meriden, CT 06451
Jeremy B.
Job Details: 11/01/2024
"Wash motor only hums and not agitating. Found faulty capacitor. Replaced actuator, capacitor and then ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 11/01/2024
Dryer squeaking. Idle pulley and wheels worn. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/01/2024
"Removed and replaced control and harness. Reassembled, ran control calibration, completed properly. Tested washer, all components and functions operating normally."
We serviced a
MAYTAG DISHWASHER
Model MDBH975AWS
Near Enfield, CT 06082
Gary V.
Job Details: 11/01/2024
"Inspected and found ui panel no longer responding properly, part is nla."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, CT 06082
Gary V.
Job Details: 11/01/2024
"Inspected and found spin speed fault, cycled and motor getting hot and shutting off from internal thermal switch, also spin not getting up to high (3) spin speed, will order parts and return.; ordrng 1 W11283592 (Drive motor) and 1 W11513246 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Longmeadow, MA 01106
Gary V.
Job Details: 11/01/2024
"Inspected and found ff door mullion became separated from holder, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, NC 28214
Ryan S.
Job Details: 11/01/2024
"Came to install new tub and sump. Took apart unit, installed new tub and sump. Ran unit no leaks. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 11/01/2024
Customer complain unit was jumping around. Upon arrival tried to push down on drum to check suspension could not push down on drum looked underneath found belt cover had came off and ground into belt. screws had came out of belt cover. Nothing under unit to knock it off. Ordering belt cover and belt. Scheduled return call for.11-8 am . Left suspension with customer. ; ordrng 1 W11239857 (Belt) and 1 W11409708 (Cover)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 11/01/2024
Installed new parts then ran self test all checks good.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Monroe, NC 28112
Jonathan J.
Job Details: 11/01/2024
I installed all previously ordered parts tested operations no further issues found with dryer today. All operations are normal. All temperature sensors are normal. Airflow displa
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/01/2024
"Checked and tested washer. No stored error codes. Ran component tests for agitate and spin, operating correctly. No issues with suspension or suspension excessive movement of tub or basket. Sounds and noises are normal operating sounds. Advised customer that there are no other repairs recommended. Advised her that she can call warranty company and request a second opinion and that we would have to charge for any further visits."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ10
Near Ashford, CT 06278
Amanda R.
Job Details: 11/01/2024
Water collecting in drawers the left side of ff door gasket not sealing heated gasket and molded to cabinet set temps at recommended
We serviced a
LG REFRIGERATOR
Model LFX28978SW/02
Near Longmeadow, MA 01106
Gary V.
Job Details: 11/01/2024
"Inspected and found ice build up in base of freezer and drain tube clogged, will order part and return. Damage waivers need to be signed on return trip.; ordrng 1 5251JA3003D (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW05
Near Longmeadow, MA 01106
Gary V.
Job Details: 11/01/2024
"Inspected and found unit not level causing door to not close properly, adjusted and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/01/2024
"Installed new control and tested dishwasher still draining and filling at the same time and tub never fills. Tried replacing motor sump assy again but still doing same thing. Will order new main harness. Turbidity sensor and control panel. ; rqstng P&A on 1 W11568793 (Harness) and 1 W11416457 (Console) and 1 W11410464 (Sensor), used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/01/2024
Washer not completing cycle. Found d F8E1(long/nonfill) found cold water screen clogged. Cleaned and tested all checks ok.
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/01/2024
Installed new hinges. Door now closing properly.
We serviced a
MAYTAG OVEN
Model MEW9627FZ21
Near Bolton, CT 06043
Amanda R.
Job Details: 11/01/2024
F5e1 latch not operating F3e1 shorted sensor lower f3e0 upper sensor shorted f1e1 upper rtd uncalibrated lower door latch stuck in locked position threw f1e1 error upper oven working needs new control ; rqstng P&A on 1 W11132456 (Latch) and 2 W11346074 (Sensor)s and 1 W11598232 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JB01
Near Vernon, CT 06066
Amanda R.
Job Details: 11/01/2024
Units fan dosent work on low speed not coming on when heating ; ordrng 1 W11441128 (Fan) and 1 W11552021 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Charlotte, NC 28210
Mitch H.
Job Details: 11/01/2024
Tested and found flame dropping out on bake but gas still being sent to burner. Needs gas valve and bake igniter. Quoted customer for repair and saved estimate. Customer declined repair.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28209
Mitch H.
Job Details: 11/01/2024
"Removed burners and using bubble solution tested at orifices. On right and left front burners found slight formation of bubbles. Very small but there. Checked center burners, no bubbling or other issues. Ordering left and right side manifolds. Checked part availability and scheduled return for 11/11 AM. Requesting extra time for repair.; ordrng 1 W11381267 (Left manifold) and 1 W11378578 (Right manifold) and 1 2Xtime (2X time)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, NC 28209
Mitch H.
Job Details: 11/01/2024
"Tested and found that microwave is heating intermittently. Right side interlock not always engaging and door not latching properly. Per service pointer W11646951, ordering latch kit. Requesting extra time to remove, repair and reinstall. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11685626 (Latch kit) and 1 2Xtime (2X time)"
We serviced a
JENN-AIR OVEN
Model JJW2727DS03
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 11/01/2024
Complaint last technician who installed the part never test was in and out in less than 10 minutes lower oven will not heat lower oven. Will not do anything when lower oven light is pressed upper oven light turns on when upper oven light is pressed. Nothing works when upper oven is trying to be preheated. Nothing works. Found unit was programmed for the wrong model number was programmed for a single oven only. Not a double oven. I reprogrammed control board user interface to proper model number.tested operations of both ovens. Everything is now working properly.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, NC 28104
Jonathan J.
Job Details: 11/01/2024
Complaint ui indicator light is not moving on a normal cycle with no clothing in it past wet runs for hrs door is hard to open close moves whole machine. I ran washing machine for about 20 minutes and LED indicator light still stayed on wet with no laundry in dryer. Ordering main control office to call customer when part comes in part is special order.; ordrng 1 W11728011 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Matthews, NC 28105
Jonathan J.
Job Details: 11/01/2024
"Complaint moisture developing on Mullion strip heater moisture has leaked onto door panel causing damage to door panel to occur. Found complaint true I inspected all door gaskets all door gaskets are functional and no leaks occurring that I could find. I set in diagnostics test number 9 , sub set setting to 1 vertical mullion heater to permanently on. Jenn air tech line file number tech line advised proper venting for top section of unit so it can breath air properly as well as what has been done with test 9 file number 7740236202."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Franklin, MA 02038
Aimee Z.
Job Details: 11/01/2024
No cool fridge or freezer Plugged into amp probe running at 8 ampsCompressor is hot fans all running No frost pattern Advised Cust to whirlpool Or call contract company needs sealed system tech To replace compressor
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Weddington, NC 28104
Jonathan J.
Job Details: 11/01/2024
Two point water out of the door interior of fridge unit hammers pulse states unit has not made ice for over a year either. I found icemaker has failed causing it to not make ice. I found water hammer issue was caused by water inlet valve and also high water pressure. I tested operations no further issues found after replacing water inlet valve. Everything is now working proper.; used 1 W10884390 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/01/2024
Turn to install new control board and capacitor ran unit through quick wash. Unit went past rinse function/steo. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, NC 28112
Jonathan J.
Job Details: 11/01/2024
Found and cleared F4 E3 E1 error codes from diagnostics history replaced motor sump assembly ran diagnostic cycle again no issues found With dishwasher at this time. All operations are working properly and no leaking occurring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, SC 29745
Mitch H.
Job Details: 11/01/2024
"Disassembled inner parts and removed ice box. Removed and replaced heater. Reinstalled and reassembled. Ran diagnostics tests 56, 57 and 58 for ice maker and heater, all tested good. Ran valve test 45, valve activated and filled correctly. All tests passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Salisbury, NC 28146
Jenn F.
Job Details: 11/01/2024
Replaced sump assembly and control board. Ran diagnostics. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Vernon, CT 06066
Amanda R.
Job Details: 11/01/2024
Customer ran this morning and didnt leak 8/4 9/2 unit has been leaking randomly in drip tray over sudsing occurring recommended changing soap and wiping access when filling rinse aid cleaning filter and running cleaning cycle once a month
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near South Windsor, CT 06074
Amanda R.
Job Details: 11/01/2024
"F6e2 error Ui wont power on enters diagnostics mode ordering both controls ; rqstng P&A on 1 W10914560 (Console) and 1 W10812424 (Control), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near West Hartford, CT 06117
Chuck M.
Job Details: 11/01/2024
"Replaced agitator, cam and belt. Tested washer and it checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Simsbury, CT 06092
Chuck M.
Job Details: 11/01/2024
Customer complaint is that refrigerator fluctuates in temperature between 32 and 44 degrees inconsistently. Measured temperature in FF section and got 33 degrees. Control set at 4. Recommended. Replaced control from truck stock but it would not accept program code 28. Ordered control. ; ordrng 1 W11524469 (refer elect cont brd)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Marlborough, CT 06447
Jeremy B.
Job Details: 11/01/2024
Customers complaint is there is a gap between drawers and glass shelf and does not lining up. Took pictures called tech support and al are within specs was given this SR#7740234107
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, MA 01757
Aimee Z.
Job Details: 11/01/2024
"Third time company been at house for noisy fan freezerCust ice melting ran the fan test ice box didnt come on But also found the harness in the left draw broken , which control any thing low voltage The freezer not going into defrost put mode in long defrost Also found on p2 7 no voltage to heater in freezerElement is good Needs harness,control, ui, fansMight be all from harness replace first; rqstng P&A on 1 W11249952 (Fan and harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11170612 (Harness draw) and 1 W10846539 (Fan ice box)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Springfield, MA 01129
Chris B.
Job Details: 11/01/2024
Complaint that the glass on the door came off. Gals is unglued from the frame and wont fall back in its place. Will order parts for a return visit.; ordrng 1 W11620722 (Glass Outer) and 1 W11178521 (Name Plate)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, MA 01028
Chris B.
Job Details: 11/01/2024
"Complaint that the dishwasher is not washing correctly and soap pods are not fully dissolved. Found error codes F6E4 and F7E1. Found bad floater housing causing floater pin not to engage switch. ; ordrng 1 W10873429 (Base) and 1 WP8531743 (Seal) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Floater), dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bloomfield, CT 06002
Chuck M.
Job Details: 11/01/2024
Customer complaint is that refrigerator door handle was loose. Tighten and secured. Ice container is broken. Took pic. Ordered ice container. ; ordrng 1 W10850492 (container)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM00
Near Hartford, CT 06105
Chuck M.
Job Details: 11/01/2024
Customer complaint is that freezer temperature was at approximately 25 degrees. Arrived and found unit operating normal. Found frost on ice and a small amount on back panel and on side of ice maker indicating door was not closed completely. Arranged food in basket so it is not interfering with door closing properly. Unit was possibly in a defrost. Unit checked ok.
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near South Windsor, CT 06074
Amanda R.
Job Details: 11/01/2024
Replaced the lower right relay board installed Ui not all functions working on display cancel oven dosent work part defective need to reorder complaint that Ui wont always work when starting customer has to reset power to make it work ; rqstng P&A on 1 Wpw10464534 (Ui)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hartford, CT 06112
Chuck M.
Job Details: 10/31/2024
"Customer complaint is that washer would not advance. Found wire broken at drain pump. Replaced harness and clip from T/S. HMI does not indicate sequential LEDs upon start up. Ordered HMI and harness. ; ordrng 1 W11675701 (Control HMI) and 1 W11736787 (Harness HMI), used 1 W11643701 (HARNESS LOWER), and 1 W11284522 (CLIP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Blacksburg, SC 29702
Mitch H.
Job Details: 10/31/2024
"Checked and tested. Customer has temperature in both sections set to maximum cooling. Temperature in RC is at 41 and FC at 12. Pulled refrigerator out removed back, compressor running extremely hot and amp draw high at 4.8 amps. Checked customers owners manual refrigerator is still under factory sealed system warranty. Advised customer that I could not service the sealed system under warranty and she will need to call Samsung for factory service. Collected for service call on ck #1472"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Waterbury, CT 06705
Jimmy R.
Job Details: 10/31/2024
"Installed control,tub top,lock and suspension ran a calibration cycle and wash cycle, all operations now working to factory specs"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Chicopee, MA 01013
Chris B.
Job Details: 10/31/2024
Complaint that the washer is leaking water from the back. Found bad drain hose. Will order part for a return visit. Customer will be available for any phone calls or return trip on next Tuesday or Wednesday. ; ordrng 1 W11244231 (Drain Hose)
We serviced a
SUB-ZERO REFRIGERATOR
Model 650/03
Near Sharon, MA 02067
Aimee Z.
Job Details: 10/31/2024
Found needs new gasket torn on top.Ice and frost has cleared Advised customer to watch for putting to much in lower freezer draw; ordrng 1 7042262 (Freezer door)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Kannapolis, NC 28083
Jenn F.
Job Details: 10/31/2024
Complaint the gasket seal holding the cooktop glass is damaged. Needs new cooktop. ; ordrng 1 W11719704 (Cooktop)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Kannapolis, NC 28081
Jenn F.
Job Details: 10/31/2024
Complaint the ice bin still does not fully come out. That has been the issue. Draw rails have been changed not the ice bin rails. Ice bin rails are freezing and seizing up. Order new rails for ice bin. ; ordrng 1 WPW10170987 (Right side) and 1 WPW10170835 (Left side)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mooresville, NC 28115
Jenn F.
Job Details: 10/31/2024
Complaint door hard to open and close. Advised about door catch. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near China Grove, NC 28023
Jenn F.
Job Details: 10/31/2024
"Installed gearcase, bit, washplate, slider, clutch, rotor and stator. Calibrated the control. Ran diagnostic. Unit operations tested ok. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW and 1 W10754448 CLUTCH"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Stafford, CT 06076
Gary V.
Job Details: 10/31/2024
"Inspected and found pressure system fault, and actuator fault, and belt squealing, will order the parts and return to replace. Unit is under a five-year warranty. ; ordrng 1 W11212745 (Actuator) and 1 W11411581 (Main acu) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOED5027LZ00
Near Hebron, CT 06231
Jeremy B.
Job Details: 10/31/2024
Installed new trim and all checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Middletown, CT 06457
Jeremy B.
Job Details: 10/31/2024
Installed new parts all checks good.
We serviced a
KITCHENAID RANGE
Model KOCE500ESS23
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 10/31/2024
Bake not heating properly. Broil element stays on 100% needs new control and sensor. ; ordrng 1 W11448962 (Control) and 1 W11208292 (Sensor)
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near York, SC 29745
Mitch H.
Job Details: 10/31/2024
"Tested washer found F7E1 error code again. Washer will run calibration and diagnostic test cycle with no issues. When a load is put in washer and started it goes from Sense to Done. Never starts cycle. Replaced capacitor this trip, no change. Called tech line spoke to Jake SR#7740231849. He had no further suggestions. He is referring this to engineering. They will either contact us if they have questions or contact customer regarding replacement.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near York, SC 29745
Mitch H.
Job Details: 10/31/2024
Checked and found both freezer and refrigerator temperatures good. Found ice buildup on freezer floor. Removed air tower and evaporator cover. Discovered drip pan vent and kinked preventing unit from draining properly during defrost and to freeze over. Attempted to straighten pan. Was able to make it better but not correct. Ordering drip pan. Advised customer that office will call to schedule when part arrives; ordrng 1 W10890667 (Drip pan)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Manchester, CT 06042
Gary V.
Job Details: 10/31/2024
"Concern was noise. Inspected and found no fault codes, cycled unit thru multiple times and did not detect any noises or problem at this time. All functions test normal at this time.; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Manchester, CT 06042
Gary V.
Job Details: 10/31/2024
"Installed new air damper and cycled, tested fine."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA-09
Near Kershaw, SC 29067
Jonathan J.
Job Details: 10/31/2024
"Our replaced water filter, housing assembly, tested operations no further issues found at this time absorbed with towels that customer provided all the water they have been leaking Housing assembly the leak occurring as of right now."
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near West Hartford, CT 06117
Jeremy B.
Job Details: 10/31/2024
Panel keeps displaying F2E1(stuck key error) tried entering dish but its not entering needs new panel.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Gastonia, NC 28056
Ryan S.
Job Details: 10/31/2024
"Came to install part ordered by previous tech. Installed new harness. Verified light working on high, dim and iff settings. Showed customer."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Belmont, NC 28012
Ryan S.
Job Details: 10/31/2024
Customer complained unit wont run. Found f7e2 found voltage to pump. No f1e1 error so by Manuel board is good. Needs new sump . F7e2 only code present ordering sump.Schedule return call for 11-7 pm. Wants after 2 if possible. ; ordrng 1 W11460946 (Sump)
We serviced a
FRIGIDAIRE RANGE
Model FEF352DSA
Near Belmont, NC 28012
Ryan S.
Job Details: 10/31/2024
Returned to install parts ordered. Installed surface elements. Verified they all work now.
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near McAdenville, NC 28101
Ryan S.
Job Details: 10/31/2024
"Customer complain of knocking noise during spin. Ran unit no error codes. Unit went into high speed spin properly. Ran unit with three towels evenly distributed. Unit went into high speed spin with no noise. Informed customer unit shaking a bit is normal operation but was in balance and not banging inside drum. Checked under unit, nothing loose . Checked back panel it was secure. Showed customer hoses could be hitting back of unit making knocking noise. Informed customer on proper loading procedures, and if unit is. Unbalanced it can bounce around and knock inside drum. If it does that pause load and re arrange clothes so they are balanced. Verified unit working as designed."
We serviced a
GE DRYER
Model GTD72GBSN0WS
Near Chicopee, MA 01020
Mike K.
Job Details: 10/31/2024
"Replaced the glides and ran timed dry, running smoothly."
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near York, SC 29745
Mitch H.
Job Details: 10/31/2024
"Arrived to replace outer oven door. Disassembled old door, found that hinges are bent. Ordering both hinges. Talked to Justin, advised him of issue. Confirmed it was ok to leave new door. Left door and nameplate at house. ; ordrng 1 W11598229 (Left hinge) and 1 W11598230 (Right hinge)"
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2024
"Complaint water inlet valve is leaking into tub, soaking clothing, steady drip. I am ordering water inlet valve. No further issues found with washing machine at this time.; ordrng 1 WH13X26535 (Valve assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2024
I replaced freezer door tested operations no further issues found or reported at this time.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW09
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2024
Complaint unit is slow. I had to wait for refrigerator to exit itself out of defrost mode. I verified evaporator has a full frost pattern going all the way up. I verified evaporator fan motor is working properly. I re-selected temperature settings and set unit to a colder setting as temperatures were a little on the warmer side. I could not find any additional issues with refrigerator at this time. Advise customer to monitor freezer and fresh food temperatures. Icemaker is working. Everything else is working as of right now
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Wethersfield, CT 06109
Chuck M.
Job Details: 10/31/2024
Customer complaint is that dryer was noisy. Found idler wheel worn and rollers sticking. Replaced repair kit from T/S and tested. Dryer is working properly. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2024
I replaced previously ordered parts tested operations door is now producing sound again no further issues found with refrigerator at this time. Customer wanted me to inspect freezer door gasket. No issues found with freezer door gasket.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFW75HEFW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 10/31/2024
"I replaced all previously ordered parts was able to get washing machine to start and operate normally with no issues except for one I did find that the heater hanger clips were bent and scraping against the tub, causing what sounded at first like a tub bearing issue, but was not. Removed sensor area was able to bend hanger clip back down inside of in tub and eliminate scraping noise. No further issues found no leakage occurring. Everything is now operating normally as of right now. ; dspstn on spec-tagged invntry: 1 W11201274 CNTRL-ELEC 1 WPW10443885 DOOR LOCK , 1 WPW10448876 SWITCH-WL , and 1 WPW10605427 DRAIN PUMP"
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS10
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 10/31/2024
"I replaced main appliance manager, tested all functionality. All light functions are working properly. Micro is heating fine fans are all working properly further issues found at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 10/31/2024
Replaced all previously ordered parts tested operations of microwave and oven. Everything is heating fine customer stated. issue were the power outage error code would pop up 5 to 10 times a day . And there would be no power outage in the house.; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Norwich, CT 06360
Amanda R.
Job Details: 10/31/2024
Not draining drain hose kinked where it enters dishwasher in left side rerouted hose in correct position tested draining normally
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Holyoke, MA 01040
Mike K.
Job Details: 10/31/2024
"Cs says unit wasnt draining, he had removed hose and cleared out and then was draining, but after that the unit wouldnt run.Ran a diagnostic cycle. Went through fill fine, did not drain. Went into component test and tested drain pump and not operating. As soon as I moved unit to look underneath the pump ran and would turn on/off as I moved it., turned on/off as was moved. Bad wiring. looked at lower unit and also found gear case leaking.Ordering gear case, clutch harness, Washplate and Washplate screw, 2x time. Office to contact to schedule return; ordrng 1 W11568984 (Harness) and 1 W11449841 (Gear case) and 1 W10734521 (Clutch) and 1 W10752187 (Screw) and 1 W10902814 (Washplate) and 1 2xtime (2x time), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL0
Near Norwich, CT 06360
Amanda R.
Job Details: 10/31/2024
"New issue door not latching took apart latch it is broken needs new latch assembly seal and console ; rqstng P&A on 1 WPW10250015 (Console) and 1 WPW10378012 (Seal) and 1 WP8580309 (Strike) and 1 8193882 (Latch) and 1 WP8524471 (Latch) and 1 WP8269117 (Handle) and 2 WP8268540 (Spring)s and 1 WP8269209 (Switch), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Medway, MA 02053
Aimee Z.
Job Details: 10/31/2024
Installed new wash pump and spray arm. Went to test found no water going toTook source off supply into bucket no water Needs plumber re check the hose to water valve .
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACBP
Near Franklin, MA 02038
Aimee Z.
Job Details: 10/31/2024
Installed new condenser fan waited until compressor and fan came on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Manchester, CT 06042
Gary V.
Job Details: 10/31/2024
"Inspected and found noise/vibration from unit not being stable on floor, leveled and stabilized, also found door liner not keeping seal in place, attempted to glue seal in place but didnt hold, unit needs ff door replaced, will submit estimate and she will call when door arrives. Customer is aware she needs to dispose of old door. Allow 6-8 weeks for door to arrive.; rqstng P&A on 1 LW10636410 (Ff door white)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Windsor, CT 06074
Gary V.
Job Details: 10/31/2024
"Inspected and found filter reset lite needed to be reset and also customer concern is bad tasting water, recommend having water tested for acidity and contaminates and change filter accordingly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Chris B.
Job Details: 10/31/2024
Complaint that the led lights are flickering. Upon arrival the light where illuminating but once I closed door switch it started with the flickering and stayed that way. Complaint that the freezer door not closing correctly and found evaporator grill fallen off and ice clumping up. Found bad chute cause ice to melt in the door bin. These light are single point leds and they need replacing with new kit.; rqstng P&A on 1 W10871842 (Grille) and 1 W11683242 (LED Kit) and 1 WPW10577864 (Door Chute)
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215SG/AA
Near Easthampton, MA 01027
Mike K.
Job Details: 10/31/2024
"Complaint of freezing items on n rf section, has set the rf to warmest temp, doors are sealing fine. Twin cool system. Fr evap has light frost pattern on full evap, rf evap was clear, but kicked on and full frost pattern, fans and compressor running. Everything checks fine, unit is cycles by for temps, good frost patterns and air flow. Fault could be not n temperatures sensors being a little off or normal n the temperature control module which per office is nla.I explained to cs and gave quote for rf area sensors, with understanding of being control after that it could not be repaired.Will go ahead with sensor replacement. Collected in full via cc; ordrng 1 DA32-00070B (Temp sensor rf) and 1 DA32-00070C (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB07
Near Northampton, MA 01062
Mike K.
Job Details: 10/31/2024
"Replaced water dispensing paddle, activated 25 times of varying length of fill and operated fine."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Killingly, CT 06241
Amanda R.
Job Details: 10/31/2024
Banging noise while filling air hammering occurring explained and recommended installing air hammering kit
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Thompson, CT 06255
Amanda R.
Job Details: 10/31/2024
Ui been not acting right for about six months now Ui turns on when closing door and cant change setting replaced door with Ui