We serviced a
MAYTAG WASHER
Model LAT9416AAE
Near Holyoke, MA 01040
Mike K.
Job Details: 03/13/2024
"Customer is getting a small leak from the left front side. Tested and found dripping from the bleach hose connection to the tub. Hose has been glued onto the tub at both the dispenser and tub side. Was able to tighten clamp a little and leak lessened. Quoted for hose, dispenser and labor with understanding it all depended on if the hose comes off cleanly with being glued on. Did not attempt to remove at this time because it is working and cs is ok with amount of dripping it is doing now. Removing would likely not seal back on or damage hose.Collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waterbury, CT 06710
Jimmy R.
Job Details: 03/13/2024
"Tested washer and found when unit would start a cycle it would just buzz never filling or sensing a load, checked motor and found capacitor leaking oil causing no power to help motor. Replaced capacitor and recalibrated cntrl unit went threw normally ran a wash and spin unit now working to factory specs ; used 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MAH4000AWQ
Near Waterbury, CT 06704
Jimmy R.
Job Details: 03/13/2024
"Checked over unit and found washer had started a cycle then stopped and never drained or washer leaving clothes wet, ran a cycle and found timer making a loud noise and not advancing cycled timer a few times and unit started to operate and working but timer is starting to fail contacts are going bad inside and will need to be replaced, advised customer timer was out of stock and was not sure when it would be in collected service fee for now and gave estimate for when parts come in if no longer available or takes to long customer will find another way or buy new one ; ordrng 1 WP22002867 (Timer)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Waterbury, CT 06704
Jimmy R.
Job Details: 03/13/2024
Installed all new parts and heated unit up on a broil cycle checked elect and unit is now heating normally. Ran a bake cycle to 350 degrees no unit got to temp normally and is now working to spec
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hebron, CT 06248
Jeremy B.
Job Details: 03/13/2024
Installed all new parts ran calibration then factory test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 03/13/2024
Washer not draining. Found cardboard stuck in drain cleaned and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 03/13/2024
Washer making a banging noise and leaking. Found water leaking from drain hose. There is a non factory hose hooked up. Washer not level causing banging. Leveled and all checks ok. Customer must fix drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 03/13/2024
Found light switch broken. Replaced all d all checks ok. ; dspstn on spec-tagged invntry: 1 W11123941 SWITCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Farmington, CT 06085
Ruben C.
Job Details: 03/13/2024
Checked unit found paddle for water sticking replaced paddle tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Waterbury, CT 06705
Jimmy R.
Job Details: 03/13/2024
"Ran diagnostics on washer due to unit not filling with water found no errors ran a calibration to reset cntrl and unit went threw properly, ran a wash cycle and selected deep fill checked water level and unit is filling normally now. Walked customer threw the deep fill and auto sense difference advised deep fill is better to use with heavy loads also using the bulky cycle is better, customer also had water on cold not tap cold and they dont use hot water advised tap cold is straight cold water the cold mixed with warm. Checked all other operations and unit is now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waterbury, CT 06705
Jimmy R.
Job Details: 03/13/2024
"Tested unit and found machine filling with water but never washing ran a diagnostics and found error 4-3 wash motor faulty and 7-3 no heat due to cntrl shutting off, let unit run thew a diag and checked voltage going to motor found 120v ac and motor just buzzing. Replaced sump&motor and new motor was also faulty double checked harness and it ohms out good to motor, will order new sump&motor and return ; ordrng 1 W11613480 (Sump&motor), used 1 WPW10605057 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Prospect, CT 06712
Jimmy R.
Job Details: 03/13/2024
"Tested unit and found fridge would make a loud buzzing noise randomly most times it would make the noise at night, ran diagnostics and cycled thew compressor and fans checked ice maker and cycled unit found nosies coming from water valve. Checked valve and found dual water valve making a terrible loud noise when filing valve needs to be replaced will order and return ; ordrng 1 W11255718 (Dual valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Cromwell, CT 06416
Jeremy B.
Job Details: 03/13/2024
"Found agitator, wash plate, and cap broken. Left cap and agitator with customer will order new wash plate ; ordrng 1 W11510461 (Wash plate)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middlefield, CT 06455
Jeremy B.
Job Details: 03/13/2024
"Installed new basket,cam, and suspension all checks ok."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Mooresville, NC 28115
Robert A.
Job Details: 03/13/2024
Cx complaint that the units control panel is intermittent is response. I inspected the unit to confirm the complaint. I found the UI display flickers and some button do not work consistently. The UI panel and display need to be replaced to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10318550 (Control panel) and 1 W10879587 (Switch membrane)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hardwick, MA 01082
Chris B.
Job Details: 03/13/2024
Complaint that the unit is not cycling through correctly. Found bad water valve. Replaced part and unit running normal. Replaced part and unit running normal.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belchertown, MA 01007
Chris B.
Job Details: 03/13/2024
Complaint that the unit is leaking water from the bottom. Found bad drain hose. ; ordrng 1 W11244231 (Drain Hose)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hadley, MA 01035
Chris B.
Job Details: 03/13/2024
Replaced control board and ran three diagnostic cycles and unit working normal. Ran calibration cycle. Ran a drain and spin cycle and all tested normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Springfield, MA 01109
Chris B.
Job Details: 03/13/2024
Replaced all parts and ran diagnostic cycle and all tested normal. Showed customer the new touch panel working and ran a quick cycle. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01109
Chris B.
Job Details: 03/13/2024
Complaint that the unit is leaking water. Found leaking from the bottom of the soap dispenser and leveled the unit. Ran two diagnostic cycles and unit running normal. No leaks detected.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Springfield, MA 01109
Chris B.
Job Details: 03/13/2024
Complaint that the unit is not wringing out properly. Found error code F5E1. Found door lock intermittently working. Ran a drain and spin and took so long to engage the door latch. Will order parts for a return visit.; ordrng 1 W11565030 (Door Latch)
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Springfield, MA 01109
Chris B.
Job Details: 03/13/2024
Complaint that the unit is not heating properly. Found bad heating element and bad housing. Will need all rollers replaced. Verified all fuses and all tested normal.; rqstng P&A on 1 WP3387747 (Heating Element) and 1 W10906551 (Housing) and 1 4392067 (Repair Kit) and 1 WPW10516085 (Screen)
We serviced a
SAMSUNG DRYER
Model DVE52M7750/WA3
Near Southampton, MA 01073
Mike K.
Job Details: 03/13/2024
"Loud when the making, found rear support worn. Cleaned up lint build up in interior of unit. Replaced support and running smoothly.; used 1 DC97-16782A (DRUM SUPPORT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Springfield, MA 01108
Mike K.
Job Details: 03/13/2024
"Unit making a grinding noise. Ran diagnostic test and not replicated. Turned agitator back/forth, not slipping. Ran test again fine. Agitator screw would not come out with impact driver, will need to be broken out. Unit dripping oil from gear case. Suspension is also bad. Unit will need new gear case, Washplate, screw, hub, suspension. 2x time.Office to contact when parts come in to schedule return.; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator screw) and 1 W11130362 (Suspension) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Springfield, MA 01108
Mike K.
Job Details: 03/13/2024
"Complaint of unit grinding in operation. Basket spins freely. Ran diagnostic cycle and completed with no issue, no grinding or abnormal noise. No errors or n history. Found cam had carved into cover at one point. Cam screw was tight. Replaced cam and actuator. Ran diagnostic cycle again and completed fine.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Milford, MA 01757
Aimee Z.
Job Details: 03/13/2024
"Found the hub stripped , took out and replacedTested with load of towels Complete; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canton, CT 06019
Ruben C.
Job Details: 03/13/2024
Installed inner tub ran diagnostics normal ran rapid wash normal tested operation normal ordering agitator cap was cracked on last serv did not notice before; rqstng P&A on 1 W10894638 (Agitator cap)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Simsbury, CT 06070
Ruben C.
Job Details: 03/13/2024
Checked unit found door switch door open cuasing unit not to operate replaced switch tested operation normal; used 1 WPW10569603 (Door switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near New Britain, CT 06051
Jeremy B.
Job Details: 03/13/2024
Installed new condenser pulled vacuum then recharged please allow 24 hrs for temps to stabilize.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Monroe, NC 28110
Jonathan J.
Job Details: 03/13/2024
Two point washing machine making loud grinding noise. I found rotor has been rubbing on stater rotor bolt was extremely loose almost completely backed out. Also found slider clutch has been rubbing on rotor gear as well.f7e9 f7ea f0e7 error codes in fault history. Am ordering Gearcase and associated parts and control. Office to call customer when all parts come in. ; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W11449841 (Gearcase) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 W10902814 (Washplate) and 1 W10734521 (Slider) and 1 W11687817 (Control)
We serviced a
WHIRLPOOL DRYER
Model LGR5644PQ
Near Sharon, MA 02067
Aimee Z.
Job Details: 03/13/2024
"I installed therm fuse, tune up and timer And tested heat watch through the site hole Is igniting and combustion to flame ; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT and 1 WP3392519 THERMAL FUSE"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS21
Near Monroe, NC 28112
Jonathan J.
Job Details: 03/13/2024
Oven temperature seems to climb when set at 200? well past 200?. All the way to 350?. I could not duplicate complaint I precept both upper and lower ovens at 200. showed customer how to set temperatures to 200? oven is programmed that when you hit bake it automatically goes to 350? as a preset temperature. I suspect customer may have just hit bake and then start when they were trying to program unit to go to 200?. No error codes and diagnostics fault history no issues found with ovens both upper and lower ovens did not need to be calibrated calibration temperature. I tested both upper and lower temperatures average temperature at 200? is 201.5 for the upper oven 199.1? for the lower oven. After taking temperature readings for both upper and lower oven.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Longmeadow, MA 01106
Mike K.
Job Details: 03/13/2024
"Unit covered by 2yr wp warranty per service bench. Right door does not shut right, pops open when closing left door, does not have the closing feel of left door. Nothing impeding closing, gaskets fine, just doesnt snap shut, per customer did act just like left and then stopped. ordering hinges.With weight of door and custom cabinetry cover, looking at 2 man job, 2x time. Office to contact to schedule return when parts come in.Spoke with Mike at office, he will look into 2 man authorization and said to go ahead and order parts; ordrng 1 W10691136 (Right upper door hinge) and 1 W10691534 (Lower right door hinge)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 03/12/2024
Customer had replaced inverter and magnetron herself. Customer had old magnetron and end was burnt off. Wave guide chamber is damaged. Advised customer that microwave is unrepairable. Collected for service call on cc.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 03/12/2024
"I replaced motor sump assembly, tested operations. No additional issues found no leaking occurring after running rinse cycle several times."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 03/12/2024
I replaced drain pump performed a control Dlms calibration cycle Machine now working as designed no leaks or further issues found water draining fine.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Simsbury, CT 06070
Chuck M.
Job Details: 03/12/2024
Customer complaint is that washer was leaving clothes wet. Customer stated that she did a few more loads and washer worked fine. Ran diagnostics and found no error codes. Explained off balanced loads and weight distribution. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Canton, CT 06019
Chuck M.
Job Details: 03/12/2024
Replaced cooktop. Showed customer it works.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 03/12/2024
"Checked over machine and found when unit would fill with water the pipes would bang in the house, ran machine threw a warm filing cycle and found piped banging advised customer this is from the unit cycling water from hot to cold advised the older machines did not make this noise due to they would just fill one full time advised this is normal operations and he will need to get water suppressors installed to stop the banging. Ran a calibration cycle and all operations are working to specs"
We serviced a
WHIRLPOOL WASHER
Model LAT8714AAE
Near Charlotte, NC 28277
Mitch H.
Job Details: 03/12/2024
"Tested and found water level switch not working, washer is overfilling no matter the setting. Needs switch. Quoted customer for repair, approved. Ordered switch. Advised customer that office will call to schedule when part arrives. Collected full amount on ck #4745; ordrng 1 WP208207 (Pressure switch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28277
Mitch H.
Job Details: 03/12/2024
Tested and found only 120V coming from outlet. Can pull plug partially out and get 240V. Problem is with wall outlet. Advised customer that they need to have outlet checked. Advised customer that because issue is not with the appliance it is not covered under warranty. Collected for service call on cc.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Charlotte, NC 28278
Mitch H.
Job Details: 03/12/2024
Checked and found unit leaking from door seal on left side. Ordering seal. Checked part availability and scheduled return for 3/18 AM.; ordrng 1 W11498831 (Door seal)
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Charlotte, NC 28278
Mitch H.
Job Details: 03/12/2024
Checked and found drain hose leaking behind junction box. Hose has small split. Ordering drain hose. Customer not available until the 25th. Scheduled return for 3/25 AM.; ordrng 1 W11551233 (Drain hose)
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS01
Near Clover, SC 29710
Mitch H.
Job Details: 03/12/2024
"Tested and ran diagnostics. Confirmed error code. Tested sensor, ohms out correctly. Checked elements, test good. Needs ACU. Quoted customer for repair, approved. Checked part availability and scheduled return for 3/15 AM. Collected full amount on ch#2416; ordrng 1 W11179310 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Avon, CT 06001
Chuck M.
Job Details: 03/12/2024
Replaced control and light housing. Door closing properly. Found door gasket tearing. Ordered gasket. ; ordrng 1 WPW10460580 (gasket-fip)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, CT 06110
Chuck M.
Job Details: 03/12/2024
Customer complaint is that dryer is not heating. Checked voltage and found dryer getting 123V at L1 to neutral and 123V at L2 to neutral. At L1 to L2 there is only 117V. Electrical issue.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Paxton, MA 01612
Chris B.
Job Details: 03/12/2024
Replaced part and unit working normal. Taken pics of the finished installed part. Customer had unit accessible upon arrival at mentioned that they will set it back in place.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 03/12/2024
"Checked over washer and found unit would not start a cycle and lid not locking, checked strike and found cracked off causing machine to think lid is open. Replaced strike and recalibrated cntrl ran a wash cycle and all operations are now working to factory specs ; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waterbury, CT 06710
Jimmy R.
Job Details: 03/12/2024
"Removed die dryer and proses line soildered in new dryer and proses stub placed unit into a vacuum and let unit stay for over 20 min, removed old evaporator and replaced with new pumped unit down again and then filled with r600. Let unit run and unit reading -5 degrees on gauges evaporator is fully frosted to the bottom and operating to specs, advised customer to give 24 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504447 COUPLER 5/1.8 NR MS00 and 1 W11506623 COUPLING 5/5 NR MS00"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Southington, CT 06489
Jeremy B.
Job Details: 03/12/2024
"Found broken slider causing machine not to spin. Replaced and ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (SLIDER) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT
Near Southington, CT 06489
Jeremy B.
Job Details: 03/12/2024
Washer not ramping up to high speed spin properly and agitating slowly. Main control clicks. Needs new main/motor control and door lock. ; rqstng P&A on 1 5304514774 (Door lock) and 1 5304515236 (Control) and 1 5304519503 (Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southington, CT 06489
Jeremy B.
Job Details: 03/12/2024
"Found timer knob broken spinning freely. Needs new timer and knob. ; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer), dspstn on spec-tagged invntry: 1 WPW10569603 DOOR SWITCH"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Southington, CT 06479
Jeremy B.
Job Details: 03/12/2024
"Oil leaking from gearcase and damaged rotor, stator, shifter, and clutch. Quoted customer. Motor covered for 10years."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Southington, CT 06479
Jeremy B.
Job Details: 03/12/2024
Installed new timer and tested all checks ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 03/12/2024
"Complaint washer, not filling with water agitating with no water in the bottom of the tub. I found drain hose was shoved excessively far down the drain pipe, causing auto siphoning to occur leading to no water in washing machine. I pulled hose out so that only 4 inches of the hose was actually shoved into customer standpipe Operations of water, inlet valve assemblies, cycles and diagnostics mode. No issues found with valve at this time. Unit was in the process of performing an update on both the washer and dryer upon arrival . No additional issues found with washer today. cleared error code from fault history advised customer to cut back on soap usage as well."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 03/12/2024
Complaint icicles forming in freezer all over freezer door gasket all over food in freezer. I found drain is clogged and fresh food compartment evaporator drain pan is warped causing water to not flow towards drain hole opening drain hole. Opening is completely frozen over as of right now.; ordrng 1 W11457241 (Drip pan)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 03/12/2024
Complaint strike is broken lid will not work. Washer will not start. I found complaint true I replace strike assembly tested operations lid is latching fine with no further issues found. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Plainfield, CT 06374
Amanda R.
Job Details: 03/12/2024
Complaint not advancing past wash on well water no filter long fill error made sure both waters coming to unit checked inlet screens tested advancing normally
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Griswold, CT 06351
Amanda R.
Job Details: 03/12/2024
Compliant since purchased making noise where pipes sound like they are rattling air hammering happening needs air hammer kit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near North Stonington, CT 06359
Amanda R.
Job Details: 03/12/2024
Freezer ice maker jammed replaced it called for water set temps at recommended
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hampton, CT 06247
Amanda R.
Job Details: 03/12/2024
Concerned of noise washer has made since purchased all noises normal
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Thompson, CT 06255
Amanda R.
Job Details: 03/12/2024
Wash plate broken replaced went over loading alike items so spin cycle doesnt go off balance ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Spencer, MA 01562
Chris B.
Job Details: 03/12/2024
Complaint that the unit is building heavy frost pattern in the freezer side on the left wall. Found gasket not sealing after the doors were switched to left opening. Heated up the gaskets and unit is sealing properly. Tested with flashlight and all is normal.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Spencer, MA 01562
Chris B.
Job Details: 03/12/2024
Complaint that the unit has a very low flow of water in the dispenser and cubes are very small. Found very low flow of water to the water intake. Mentioned to the customer to have the water line checked so that the refrigerator will have proper water pressure and flow.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Oxford, MA 01540
Chris B.
Job Details: 03/12/2024
Replaced all parts and unit running normal. Mentioned to the customer to rearrange the eggs to a lower shelf and I left a bottle of water near the damper side to test.
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Willington, CT 06279
Amanda R.
Job Details: 03/12/2024
Replaced control customer did try using max spin which worked normally but still over sudsing at end of cycle customer had picture suds sitting in bellow at end of cycle recommended using extra rinse and stay up to date on cleaning washer and only using two tablespoons of he detergent
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Coventry, CT 06238
Amanda R.
Job Details: 03/12/2024
Idler pulley squealing replaced with dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Wolcott, CT 06716
Jimmy R.
Job Details: 03/12/2024
"Ran washer due to unit had started to make a squealing noise again, wile running found no noise and unit operating properly. Ran unit thew several different cycles and a spin cycle found noise had started and was coming from cam, replaced cam kit and recalibrated unit. Ran another drain and spin plus a wash cycle on heavy and no more noise, advised customer to watch unit if noise comes back plz call as of now noise is not there and unit is working normally ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bristol, CT 06010
Ruben C.
Job Details: 03/12/2024
Checked unit fount evap coil is not getting frosted on coils needs sealed system ordering comp ; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupling) and 1 W11504447 (Coupling) and 1 W11370574 (Comp) and 1 W11506635 (Process tube) and 1 W11504416 (Coupler) and 1 W10895750 (Coupler) and 1 W11504447 (Coupler) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 Time (Extra time)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Plainville, CT 06062
Ruben C.
Job Details: 03/12/2024
Wrong part received reordered correct part ; ordrng 1 W11620672 (Cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW00
Near Newington, CT 06111
Ruben C.
Job Details: 03/12/2024
Checked unit found leaking at discharge no cooling at all ordering comp discharge tube and process tube ; rqstng P&A on 1 WPW10507886 (Compressor) and 1 WPW10233570 (Discharge tube) and 1 W11506635 (Process tube) and 1 Time (Extra time)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Newington, CT 06111
Ruben C.
Job Details: 03/12/2024
"Sr 7735151847 called techline unit is not spinning but is agitating slider ok per techline replace acu; rqstng P&A on 1 W11419171 (Acu control), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Harwinton, CT 06791
Ruben C.
Job Details: 03/12/2024
Checked unit found leaking corner left tub gasket was stretched. Replaced gasket tested operation normal no leak detected; used 1 W11483553 (Gasket) from stock
We serviced a
MAYTAG DRYER
Model MED3500FW
Near Litchfield, CT 06759
Ruben C.
Job Details: 03/12/2024
Checked unit found pulley and rollers worn replaced with dryer kit informed cust she should have vent cleaned out; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Litchfield, CT 06750
Ruben C.
Job Details: 03/12/2024
"Replaced fan motor found control shorted drops voltage when fan is plugged in ordering controls; rqstng P&A on 1 5304526795 (Power board) and 1 5304531885 (Main control), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Charlton, MA 01507
Chris B.
Job Details: 03/12/2024
Replaced part and error code FAE5 came up. Verified all connections and for any leaks. Ran the diagnostic cycle four more time after verifying all and unit ran normal. Error code did not appear again and unit running great.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF8A
Near Litchfield, CT 06750
Ruben C.
Job Details: 03/12/2024
Checked unit found upper wash arm is not in place on top has open hole could not find model to look up part Lisa will research for upper wash arm and any locking nut for arm to outside of tub; rqstng P&A on 1 A (Upper wash arm) and 1 A (Upper wash arm locking)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Cheshire, CT 06410
Jeremy B.
Job Details: 03/12/2024
Both sections not cooling. Compressor tripping off on overload. Needs new compressor. ; ordrng 1 W11656989 (Compressor) and 1 W11504447 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHz02
Near Meriden, CT 06450
Jeremy B.
Job Details: 03/12/2024
Installed new fan. All checks ok.!
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Plymouth, CT 06786
Jimmy R.
Job Details: 03/12/2024
"Ran washer and found water leaking from left side of machine when softener dispenser comes on, ran diagnostics and cycles dispenser on and off found water over flowing from tub top and then running out of the front. Replaced tub top with new ran water threw softener dispenser several times and everything is now dry and operating to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Thomaston, CT 06787
Jimmy R.
Job Details: 03/12/2024
"Ran unit and found wile running machine would drip water from under unit, removed kick panel and found water leaking from motor seal found seal torn and not holding. Replaced sump&motor assembly and ran unit thew a wash and drain checked functions and unit is now working to factory specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Hartford, CT 06114
Chuck M.
Job Details: 03/12/2024
Replaced main harness. No testing area available.
We serviced a
MAYTAG WASHER
Model MVWC400XW1
Near Hartford, CT 06106
Chuck M.
Job Details: 03/12/2024
Replaced inlet valve and tested. Washer checked ok. Informed customer that washers inside hoses are worn and will eventually cause leak. ; dspstn on spec-tagged invntry: 1 WPW10432353 VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Wethersfield, CT 06109
Chuck M.
Job Details: 03/12/2024
"Customer complaint is that dishwasher would fill but not wash. Ran diagnostics and found error codes F5e1 door switch stuck open, F7e1 no heat. During automatic test cycle door latch is buzzing. Dishwasher washed during test cycle. Ordered door latch. ; ordrng 1 WPW10653840 (door latch)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/12/2024
"Found trim around escutcheon trim is peeling and causes door not to shutTrim in way of door. No way to repair with out replacingCust going to cut them self on sharp edgesTested buttons no all working ; (created new UIS, deleted prior attachment to UisID 221005), ordrng 1 WD21X25565 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Southampton, MA 01073
Mike K.
Job Details: 03/12/2024
"Complaint of f9e1 on arrival, unit was unplugged. Plugged in and n and u/i not responding, door lock is blinking and water in unit. Would not go into diagnostics. Eventually f9e1. Unplugged/lugged in and same but could hear faint hum of drain motor. Replaced drain motor and draining fine. Went into diagnostics fine and test fine with n normal wash, cancelled and drained fine."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45N3050AW/A4 01
Near West Springfield, MA 01089
Mike K.
Job Details: 03/12/2024
"Complaint of making racket when spinning. Bearing sounds ok, put into rinse and spin cycle.Empty it went through ok, tub sits off center quite a bit, bounces freely, bad suspension.Quoted for suspension, saved quote, denied at this time and paid for service call only"
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS1
Near Suffield, CT 06078
Mike K.
Job Details: 03/12/2024
"Unit is under 1yr wp warranty per service bench. Complaint of a grinding sound right at beginning of cycle, not doing it now. Explained that is drain pump that runs first, likely had something in pump that it may have broken up and cleared out.Pulled out drain hose from pump and vacuumed out, small chunk of plastic retrieved. Ran unit on normal cycle went through fill and into wash fine, cancelled and drained fine."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Southampton, MA 01073
Gary V.
Job Details: 03/12/2024
See notes in other ticket.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Springfield, MA 01108
Gary V.
Job Details: 03/12/2024
"Inspected and found gas coils weak and shutting off mid cycle, replaced and cycled, tested fine. Exhaust vent needs maintenance and informed customer.; used 1 279834 (COIL KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28214
Ryan S.
Job Details: 03/12/2024
On arrival unit had water in it. Lifted and checked harness connection. Unit has a ripped harness order new harness. Wired harness for unit to work until return visit. Scheduled return call for 3-15-24 am ; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, NC 28054
Ryan S.
Job Details: 03/12/2024
"Customer complained of leak. Unit in basement , ran unit fil and drain and found hose to pump has crack/ hole in it. Ordering hose to pump. Scheduled return call for 3-18 -24am. ; ordrng 1 W10802689 (Hose to pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Gastonia, NC 28052
Ryan S.
Job Details: 03/12/2024
Ran diagnostics unit had 4-3 error for a failed sump u it would not start checked pump for debris all checks good ordered failed sump assembly ; ordrng 1 W11613479 (Sump)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lancaster, SC 29720
Jonathan J.
Job Details: 03/12/2024
I replaced main control and water inlet valve for noise valve was creating. I tested operations ran a quick wash cycle no abnormal noises or issues heard at this time. No water leaking anywhere during testing.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Suffield, CT 06093
Mike K.
Job Details: 03/12/2024
"Unit is under 1yr wp warranty per service bench. Lock button is only button responding. Counts down and seems to function, no other response. Ordering u/I board.; ordrng 1 W11325580 (U/i)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Rock Hill, SC 29730
Mitch H.
Job Details: 03/12/2024
Checked and found noise coming from damper. Removed and replaced damper from T/S. Now operating properly.; used 1 WPW10594329 (Damper) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mooresville, NC 28117
Robert A.
Job Details: 03/12/2024
Cx complaint that the units upper rack is not sitting level. I inspected the unit to confirm the complaint. I found the upper rack adjuster was sitting incorrectly. I corrected the position and tested the unit for the cx. The tine row clip have separated and need to be replaced. Im ordering the parts for the return visit.; ordrng 2 W10919676 (Clip guard)s and 2 WPW10082853 (Pivot clip)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Suffield, CT 06093
Mike K.
Job Details: 03/12/2024
"Replaced main control and shifter. Console was wrong part. Still failing in same way, multiple clicks on shifter, ends with f7e4, f6e3 and foe5.Baskets spins freely and is switching between agitate and spin. When going into component test it does nothing when toggling shifter, then after a month mute or so it it made clear be click and then nothing.Reordering console, harness and stator motor, unit seems to be not registering that the motor is turning, shifter position.; rqstng P&A on 1 W10915700 (Stator), ordrng 1 W11568984 (Harness), rqstng P&A on 1 W11478526 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Southwick, MA 01077
Mike K.
Job Details: 03/12/2024
"Replaced sump assy and verified in normal cycle. Fill and went into wash fine, cancelled and drained fine. Ran diagnostic cycle and went the Pugh cycles fine."
We serviced a
LG WASHER
Model WM8100HVA
Near Belchertown, MA 01007
Gary V.
Job Details: 03/12/2024
"Inspected and found de1 and de2 for door lock fault, needs door lock assy and will order and call for return date.; ordrng 1 EBF61315802 (Door lock assy)"