Service History 538

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US03

Near Worcester, Massachusetts 01603

Chris B.

Job Details: 10/18/2023

Replaced all shocks and unit running normal. Customer started a quick cycle and started up ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 10/18/2023

Complaint that the unit is not cycling through correctly. Found error code F8. Ran diagnostic test and found unit over suds and unleveled. Adjusted dishwasher and cleared out the drip pan. Mentioned to the customer about excess suds. Unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS0

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 10/18/2023

Customer complaint is that ice maker container would not come out. Found ice buildup underneath container and fill cup blocked with ice. Cleared ice. Checked ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Winsted, Connecticut 06098

Chuck M.

Job Details: 10/18/2023

Installed control and console. Checked ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon, Connecticut 06001

Chuck M.

Job Details: 10/18/2023

Customer complaint is that washer was stuck on sensing. Inspected and found flannel blankets in washer. Ran diagnostics and found error code F9e1 long drain. Ran manual test cycle successfully. Customer had load set to auto sensing and washer was taking too long to fill and go into wash. Changed settings to heavy and deep water wash and washer began washing. Washer checked ok. Showed cu

We serviced a

WHIRLPOOL REFRIGERATOR

Model ABB1924WEB2

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/18/2023

"Fr door not opening fully, right side slide sticking, removed some ice build up and greased , operating much smoother."

We serviced a

LG WASHER

Model WM2250CW

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 10/18/2023

"Replaced inlet valve and ran sped wash, went through fill, wash and drain with no leaks found. Left unit in final spin."

We serviced a

WHIRLPOOL DRYER

Model LER6634BW2

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 10/18/2023

Unit tumbling but not heating. Found open heating element. Quoted for part/labor and approved. Replaced heating element and power went off to whole house during repair so could not test. Cs to test when power comes on and let us know if any further issue; used 1 279838 (ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chaplin, Connecticut 06235

Amanda R.

Job Details: 10/18/2023

Unit canceled over phone

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Willington, Connecticut 06279

Amanda R.

Job Details: 10/18/2023

Complaint freezing everything in ff section damper open and it shouldnt be mayo salad dressing frozen on door replaced diffuser set temps at recommended ; used 1 W11317276 () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near East Hartford, Connecticut 06108

Chuck M.

Job Details: 10/18/2023

"Installed evaporator fan motor, fan blade and grille. Showed customer it works."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Auburn, Massachusetts 01501

Chris B.

Job Details: 10/18/2023

Replaced part and unit running normal. No leaks detected. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/18/2023

"Checked over oven and found unit would not stay lit found ignitor would come on and click over and over then light and shut right off, replaced ignitor due to a crack in old one and same issue unit keep lighting then shutting down, replaced spark module and no change same issue. Went threw unit and found when lighting the gas is very light coming out also control relay keep clicking when lighting, will order new control, valve, module and harness parts tentative due to special order ; ordrng 1 W11620570 (Cntrl) and 1 WPW10475149 (Spark module) and 1 W11449506 (Regulator)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Waterbury, Connecticut 06702

Jimmy R.

Job Details: 10/18/2023

"Checked over fridge and found unit not cooling in both section checked compressor and found running but buzzing very loud, checked evap and found no frost pattern forming. Checked suction line for heat and noticed cap tubing at die dryer leaking oil, die dryer leaking at crimp witch leaked out all oil burning up compressor. Unit needs new compressor kit all couplers due to aluminum and access valve, will order all parts and return ; ordrng 1 W11506635 (Access valve) and 1 W11582579 (Compressor) and 1 W11504419 (Coupler) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler)"

We serviced a

SAMSUNG RANGE

Model NE59R4321SS/AA

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 10/18/2023

"Found dual front right element stuck on high, element is good. Switch tested bad, will order new switch. Customer complaint of touch screen panel separating but still working, advised cannot replace until failure of component. ; rqstng P&A on 1 DG44-01006B (Infinite switch)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 10/18/2023

"Found terminal block broken off and wires touching the back panel, tested both bake and broil elements and both were ok. Unit getting a proper 240 at the outlet. Replaced terminal block and ran a preheat cycle which was ok. Called whirlpool to document light smoke coming from cooktop of unit to assure customer since unit was never ran it will need to be preheated at 450 for 30 min to burn off excess oils from manufacturer. SR#7737585966; used 1 W10245259 ( Terminal block) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 10/18/2023

F2e1 error code complaint that after last Ui was replaced it didnt start once had to reset power to unit to get it started checked power at terminal properly grounded replaced both control and Ui called tech support sr 7737587613

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 10/18/2023

Console sticker peeling up replaced console and Ui

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 10/18/2023

Basket rusting on top around the whole basket ; ordrng 1 W10902814 (Wash plate) and 1 W11513243 (Basket)

We serviced a

GE DRYER

Model GTD84ECSN2WS

Near Lebanon, Connecticut 06249

Amanda R.

Job Details: 10/18/2023

The door catch broken replaced catch door closing ; used 1 279570 (CATCH KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 10/18/2023

Unit powers on and cycles. No control issue. Customer complaint of not cleaning. Found no motor operation. F4e3 error. Order and replace sump/motor assembly. ; ordrng 1 W11613570 (Sump/motor)

We serviced a

KITCHENAID TRIO CD

Model KRFC300ESS09

Near Cornelius, North Carolina 28031

Vincent O.

Job Details: 10/18/2023

Installed new harness and controls. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 10/18/2023

Installed new suspension rod and absorber right side ordered 4 only one at house.Put load of wash wet mixed load and soaked and spun no out of balanceAdvised Cust dont do to small of loads will go out of balanceNeeds enough cloth so when spring evely distributed on bottom of spin basket.If all cloth to one side will go out of balanceLoad even amount of cloth comforters might go out of balance

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Brockton, Massachusetts 02302

Aimee

Job Details: 10/18/2023

"Found washer adds water to just a spin cycleWith full load of towels heavy load also bouncing a lot Tub secure ordering new shocks Needs cntrol brd; ordrng 1 DC92-02388H (Pcb cntrl) and 4 DC66-00470D (Shocks)s, states that autho needed"

We serviced a

LG WASHER

Model WM3600HWA/01

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 10/18/2023

Theres water in tub and under no draining and leaking Found 120 to pcb board Low voltage out of Cntrl Needs ui brdsCost to high Cust buying new

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Franklin, Massachusetts 02038

Aimee

Job Details: 10/18/2023

Cust stated no spinning.Put some wet towels in washer tested drain and spin cycleNo hitting high speed spin and also getting no hot water just humsChecked water source is good; ordrng 1 DC75-00010F (Run cap) and 1 DC62-00311F (Hot valve)

We serviced a

LG DRYER

Model DLEX7600WE

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 10/18/2023

Installed 4 roller assy And tested complete

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 10/18/2023

F3e2 moisture sensor openAlso needs new coils weak coils and igniter light after second try Cust needs vent cleaned low flow of air outside Hell have done by time return.; ordrng 1 279834 (Coils) and 1 WPW10298258 (Sensor harness) and 1 279311 (Igniter)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/18/2023

Customer complained unit shaking and making noise when washing/ spinning. Ran service mode and found unit not vibrating more than normal. Suspension is good. Ran high speed spin in service mode and unit vibrating but not more than normal. Found hose is hitting wall when spinning and informed customer of that. Informed customer to make sure clothes are arranged evenly to prevent unit from getting off balance. Made sure bake panel was correct per service poster W11695259. Informed customer unit is working as designed.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, North Carolina 28208

Jeff L.

Job Details: 10/18/2023

Found L1 and neutral voltage at 117Found L2 and neutral voltage at 117Found from L1 to L2 000 voltsThe drum would tumble but not drying advised customer the dryer is fine need electrician to look at power supply from home. Call complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Charlotte, North Carolina 28205

Jeff L.

Job Details: 10/18/2023

Found door boot ripped in the edge section causing leaking thru front door. Needs new door gasketPart#W11578223Will return 10-25-23; ordrng 1 W11578223 (Door bellow)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Charlotte, North Carolina 28215

Jeff L.

Job Details: 10/18/2023

Replaced parts ordered unit is running and checked ok.Call complete; dspstn on spec-tagged invntry: 1 W11417466 CNTRL-ELEC

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Charlotte, North Carolina 28209

Jeff L.

Job Details: 10/18/2023

Found dryer after running about 5 minutes on auto sense the dryer screen would show clean venting for better drying at this time I am running the unit on time dry to see if it duplicates the problem. Office will customer when part comes inSR# 7737559729 spoke with shamia all parts and labor covered; ordrng 1 3387223 (Sensor)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/18/2023

Retuned to install timer and knob. Ran timed dry to test. Verified proper operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/18/2023

"Customer complained unit not working. Found no error codes present , found water not entering unit. Customer said he bought it awhile back but just had it plumbed in. Found hose to unit was backwards , had a chick valve with flow direction on hose. Informed customer to call plumber back to repair hose issue. Verified proper operation of unit otherwise."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 10/18/2023

"Customer complained unit getting off balance and has a noise . Ran high speed spin and balance detection. Found unit in balance and suspension good, informed customer to just make sure clothes are distributed evenly . Found slider damaged. Replaced slider from,ts. Slider causing noise, ran component Activation and verified proper operation. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/18/2023

Customer complained of no heat. Found magnetron not working or testing as working. also found damage to capacitor/diode. Ordering Magnetron thermostat as well. Scheduled return call for 10-24-23 am. ; ordrng 1 W10754299 (Magnatron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Magnatron therostat)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 10/18/2023

"Customer complained unit will run but shuts off after awhile and wont turn back on, had another company come out and they replaced control board and acu per her paperwork. They came out twice she said. Ran unit on timed dry and door opened up unit. Heater is coming on and cutting on and off at proper temps. Airflow is good and passed vent test kit test. Vent to exhaust in home is open and air is flowing properly. Drum is spinning properly and no noses from wheels or pully. Unit is running and not overheating. Can not find any issue. Called techline found motor is overheating, ordering motor.sr#7737588107 and blower; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 10/18/2023

Dryer not heating. Found open cycling thermostat. Replaced and tested all checks ok. Recommended customer clean vent. Found weak air flow. ; used 1 WP3387134 (THERMOSTAT) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Worcester, Massachusetts 01607

Angel R.

Job Details: 10/18/2023

"Installed new control and panel, latch was still locked replaced latch and tested ok.; used 1 W10810403 ( Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/18/2023

"Customer could not provide purchase receipt. Said they were told by Whirlpool that it was under warranty. Explained that without the receipt or authorization from Whirlpool I could not work on washer without payment. Called office, confirmed that there was no authorization. Customer is going to call Whirlpool to get approval for repair.; saved tckt"

We serviced a

KITCHENAID TRIO CD

Model KRFC300ESS09

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/18/2023

"Removed and replaced freezer ice maker. Manually cycled ice maker, completed and filled properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Charlotte, North Carolina 28269

Vincent O.

Job Details: 10/18/2023

Installed new compressor and condenser. Pulled vacuum and checked for leaks. Charged system with 4.5oz r134. Tested and verified proper cooling and operation. All functions check ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 10/18/2023

Installed new light kit. All lights now Illuminated. All functions check ok. ; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/18/2023

"Removed and replaced freezer door, checked and ensured door was sealing around full perimeter. Adjusted and tightened evaporator fan cover to stop vibration noise. Refrigerator operating properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 10/18/2023

"Cam kit became slightly dislodged, adjusted it and test cycle was run. Tested ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/18/2023

"Washer banging in spin cycle. Found suspension slightly worn and basket has a wobble. Needs new basket and suspension. ; rqstng P&A on 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/18/2023

Top of new tub damaged. Need to reorder ; rqstng P&A on 1 Xtratime (Xtra time) and 1 W11219115 (Tub)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Portland, Connecticut 06480

Jeremy B.

Job Details: 10/18/2023

Washer not draining. Found pump propeller broken. Replaced and tested all cjecks ok. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP

We serviced a

MAYTAG COOKTOP

Model MGR7700LZ1

Near Charlotte, North Carolina 28273

Jeff L.

Job Details: 10/18/2023

Customer had gas company out and the right front burner is leaking at orfice where it connects to gas valve. Its tight as can get and still leaking ordering parts to make a good repair. Office will call customer when parts come inPart#W11435630Part#W11628784Part#W11485872; ordrng 1 W11435630 (Burner) and 1 W11628784 (Burner valve) and 1 W11485872 (Burner orfice)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 10/18/2023

Customer complaint is that range has no power. Checked voltage and no power from supply. Found breaker tripped. Tested range for possible cause and could not find any issues. Showed customer it works.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Worcester, Massachusetts 01603

Angel R.

Job Details: 10/18/2023

"Found moisture buildup in RC and a tiny bit of frost in FC by the vent. Customer has had two companies out to replace fan motor but it seems they did not notice a very large gap in liner at bottom right hand side. Gap is nearly an inch wide and runs for about 18 inches looks like body of unit in the corner may have been damaged. Called tech line and took call on the road as customer had to run errands. On hold for 30 minutes with no answer, will have to call back.; cstmr sgnd Dsclmr"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYB3

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 10/18/2023

"Tested unit and found machine would not drain at end of cycle found pump coming on but not pumping out water. Checked drain line and found line connected to garbage disposal found disposal plug had never been popped out causing unit to not drain water, removed plug and unit is now draining and operating to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 10/18/2023

Wash motor not running but getting power. Replaced sump assy and tested all checks ok. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 10/18/2023

replaced all parts ordered found bad slider unit ran and checked ok; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH1

Near Millbury, Massachusetts 01527

Angel R.

Job Details: 10/18/2023

"Found tub leaking on left bottom corner right at the seam, will order new tub.; ordrng 1 W11409866 (Tub)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 10/18/2023

"Lid lock and strike broken replaced both tested operation normal ; used 1 W11457841 (STRIKE), and 1 W11394572 (DOOR LOCK) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHB0

Near China Grove, North Carolina 28023

Vincent O.

Job Details: 10/18/2023

"Found no motor operation. Verified power to motor and motor not operating. Also found f1e1 control failure, control seems to be working at this time. Quoted customer for both parts. Explained possible circumstances. Customer would prefer to replace."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/18/2023

The parts were installed and tested. The unit is working as designed.; dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM7

Near West Springfield, Massachusetts 01089

Roger R.

Job Details: 10/18/2023

Found unit not responding to controls. Will need new main and UI boards. Quoted $279.99 for main and $195.99 for UI panel. ; ordrng 1 WPW10312695 (Control) and 1 W10740217 (Ui panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 10/18/2023

Unit not defrosting quoted for control and bi metal

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY05

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 10/18/2023

Customer complaint is that water is leaking from refrigerator. Inspected and found water leaking water line connector at valve.

We serviced a

WHIRLPOOL WASHER

Model WET4124HW0

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/17/2023

Cx complaint that the units start button is intermittent and the dryer door is hard to open. I inspected the unit to confirm the complaint. I found the the start button does not respond when it is pressed. The dryer catch is loose making it difficult to separate when the door is opened. The unit needs a new door catch and control assembly. Im ordering the parts for the return visit.; ordrng 1 W11189137 (Control assembly) and 1 279570 (Door latch)

We serviced a

SAMSUNG WASHER

Model WA45T3400AP/A4

Near Norton, Massachusetts 02766

Aimee

Job Details: 10/17/2023

Filled and tested the drain drained fineCust stated Erratic drain and stops no power mid wash with water in tube has to unplug and let sit to re start drainChecked the drain pump for something in pump clear.No error codes for drain There was a Ac blinked error code for communication errorNeeds control and drain pump; ordrng 1 DC97-20272H (Cntrl) and 1 DC97-19289F (Drain pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/A

Near Norton, Massachusetts 02766

Aimee

Job Details: 10/17/2023

"Had to steam refrigerator line in ice maker was stuck,Installed new ice maker and pushed test button ice maker workings 24 hours"

We serviced a

SAMSUNG REFRIGERATOR

Model RT16A6195SR/AA

Near Franklin, Massachusetts 02038

Aimee

Job Details: 10/17/2023

Steamed ice in freezer and put a drain clip heater complete

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/17/2023

"Checked washer, no leaks or evidence of leaks from tub or any other components of washer. Found that hot water line from wall to machine is leaking between fitting and hose.Advised customer that hose would need to be replaced."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Shrewsbury, Massachusetts 01545

Aimee

Job Details: 10/17/2023

Installed new gasket on freezer and heat gasket to seal cavity

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Dudley, Massachusetts 01571

Angel R.

Job Details: 10/17/2023

"Ran diagnostics and found F5E2 door lock error, F1E1 ACU error. Ran test cycle after clearing codes and checked again, no codes came back. Found voltage to valve dropping during fill. We have proper voltage going to control. Door lock seems ok. Will order new control, fill valve as well as dispenser cartridge. ; rqstng P&A on 1 W11201293 (cntrl-elec) and 1 WPW10247306 (valve) and 1 W10250743A (dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Webster, Massachusetts 01570

Angel R.

Job Details: 10/17/2023

Called tech line and e planned to customer that this ice maker is designed to make less ice per tech sheet W11218398. SR#7737572028

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near York, South Carolina 29745

Mitch H.

Job Details: 10/17/2023

"Tested and ran diagnostics. Found F9E1 long drain error. Found and removed debris from drain pump. Tested washer, all functions now operating properly. Customer says that he ran a clean washer cycle and SD error has not come back. Door latch operating correctly."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 10/17/2023

Replaced part and unit running normal. Mentioned to the customer to have the venting checked and serviced for best performance. New Control Panel responding correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Wethersfield, Connecticut 06109

Chuck M.

Job Details: 10/17/2023

Customer complaint is that refrigerator is noisy. Customer pointed out noise and it is a whirling sound that is normal to unit. Inspected compressor and fans and all checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Mansfield, Connecticut 06268

Amanda R.

Job Details: 10/17/2023

The drum was hitting the left side of the panel the drum warped now making thumping noise ; ordrng 1 W10508188 (Drum)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Windham, Connecticut 06226

Amanda R.

Job Details: 10/17/2023

Not cooling in ff section evaporator fan stopped with ice build up removed ice set temps at recommended

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canterbury, Connecticut 06331

Amanda R.

Job Details: 10/17/2023

When starting unit it goes straight to done actuator bad repacked shifter tested starting normally ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw3

Near Matthews, North Carolina 28104

Jeff L.

Job Details: 10/17/2023

Found unit running normal just needed to be leveled. Unit ran and checked ok.. no fault codes found all mechanical parts in good shape..; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Stallings, North Carolina 28104

Jeff L.

Job Details: 10/17/2023

Replaced parts ordered unit ran and checked okCall complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near York, South Carolina 29745

Mitch H.

Job Details: 10/17/2023

"Customer had another receipt, took picture and confirmed date. Removed and replaced compressor and related parts. Charged with nitrogen, checked for leaks, none found. Allowed to unit to sit under pressure under pressure for 15 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum, weighed in correct refrigerant charge. Tested, compressor running and cooling properly.; used 1 W11506635 (Coupler) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PHEXNL00

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/17/2023

Replaced water filter housing. Turned on water and no leak detected. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near York, South Carolina 29745

Mitch H.

Job Details: 10/17/2023

"Checked and tested range. Found no gas leaks or gas odor. Customer says oven will not reach proper temp in preheat intermittently. Set oven to 350, gas shut off at 275, cycled back on for few seconds then went off. Cancelled cycle, tested sensor, checked good. Set oven to 400, heated properly and temps checked good. Valve shutting down at times. Ordering gas valve. Checked part availability and scheduled return visit for 10/20 12-5; ordrng 1 W10861656 (Gas valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 10/17/2023

"Tested and ran diagnostics. Found F7E5 shifter error. Replaced actuator, ran calibration and manual tests for agitate and spin. All functions operating properly.; used 1 W10913953 (Actuator) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SG/AA

Near Sutton, Massachusetts 01590

Angel R.

Job Details: 10/17/2023

"Customer complaint of dispenser UI not responsive, unit is getting voltage but stuck on water dispense will not switch over to ice. Will order new dispenser UI.; rqstng P&A on 1 DA97-19031H (Dispenser UI)"

We serviced a

MAYTAG RANGE

Model MES8880DS0

Near Sutton, Massachusetts 01590

Angel R.

Job Details: 10/17/2023

"Dual element getting stuck on low at times, food undercooked. Problem is intermittent on left front element. Could not duplicate issue, checked for voltage and getting proper voltage. Will order new infinite switch also bulb is out in oven will order one as well.; rqstng P&A on 1 W10857622 (switch-inf) and 1 8009 (light bulb)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Grafton, Massachusetts 01536

Angel R.

Job Details: 10/17/2023

"Installed new damper control, tested ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Thomaston, Connecticut 06787

Ruben C.

Job Details: 10/17/2023

Cust cancelling service has already had service from different compan

We serviced a

WHIRLPOOL WASHER

Model MVWB765FC3

Near Plymouth, Connecticut 06786

Ruben C.

Job Details: 10/17/2023

"Installed gearcase and slider could not get basket back on teeth on basket are stripped and on spanner nut ordering basket and spaner nut; rqstng P&A on 1 W10811957 (Basket) and 1 W10909670 (Spinner nut), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11550891 AGITATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFE01

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 10/17/2023

7737328169 replaced shelves and tracks per techline unit also now has issue with cooling only frosting on only top evap coils cust is going back to dealer per cust halloways said they will take back unit not ordering anything

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Vernon, Connecticut 06066

Chuck M.

Job Details: 10/17/2023

"Customer complaint is that washer did not complete cycle. Found spin LED flashing. Canceled and washer drained. Ran diagnostics and found error code F1e2 motor control fault. Ran hand wash cycle and washer filled, washed, and drained. Then went to rinse cycle and filled, washed, and drained. Washer advanced to spin and completed cycle successfully. Customer has a freezer plugged into outlet sharing power with washer. Advised customer to isolate washer from freezer."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS01

Near New Britain, Connecticut 06053

Chuck M.

Job Details: 10/17/2023

Customer complaint is that oven has error code F8e0 cooling fan speed low. Confirmed error and ordered upper and lower blower. ; ordrng 2 W11245567 (blower)s

We serviced a

SAMSUNG RANGE

Model NX60A6311SS

Near Northampton, Massachusetts 01062

Mike K.

Job Details: 10/17/2023

"Could not replicate issues, intermittent beeping, sometimes oven turning off prematurely.Replaced touch panel. Preheated to 350 fine.For intermittent oven issues also ordering control. Office to contact cs when part comes in with authorization to schedule return.; rqstng P&A on 1 DG94-04041C (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 10/17/2023

"Taking a long time to dry. Tested and unit is working gniting, but no air flow. Clogged vent at outside fitting. Cleared the clog and what build up inside vent I could reach. decent flow verified.Recommended replacing my vent (flexible) to have a clean start. Ran drier for 20+ minutes with no issues.; dspstn on spec-tagged invntry: 1 WPW10328463 COIL-VALVE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 10/17/2023

Installed New gaskets and filter housing heated door gaskets so they would seal against cabinet checked over all operations and unit is now sealing and operating to specs ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 10/17/2023

Replaced all parts and ran a dry diagnostic cycle. Unit didnt have access to the water a drain lines. Mentioned to the customer to connect the unit and give it a quick cycle test to verify if all run through properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model FRT18B5AW5

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 10/17/2023

Replaced defrost thermostat and verified defrost working. Steamed clear evap.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 10/17/2023

Cust is cancelling fully for now Spanish speaking thought it was only 129.00 for entire service if she calls back would like Spanish speaking tech gave her my name Ruben

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Auburn, Massachusetts 01501

Chris B.

Job Details: 10/17/2023

Found part was the wrong part. Will order correct part engineering number is 0 on this unit. ; ordrng 1 W11626077 (Control Touch UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WH31BKE

Near Worcester, Massachusetts 01610

Chris B.

Job Details: 10/17/2023

Complaint that the unit is not cooling properly. Call tech line because model # has no tech sheets documentation and tech line mentioned to have the customer call Whirlpool customer service for replacement due to unit not having technical documentation available. SR#7737576499. Unit is under warranty.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Warren, Massachusetts 01083

Chris B.

Job Details: 10/17/2023

Complaint that washer wasnt finishing the cycle. Found drain pump intermittent. Did a full continuity test on all connections. Found loose connection at the control board to the drain pump. Adjusted and cleared out the drainage too. Unit working normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Worcester, Massachusetts 01606

Angel R.

Job Details: 10/17/2023

"Ran diagnostics found F7E1 tachometer missing. Installed new actuator, tested ok.; used 1 W11481722 ( Actuator) from stock"

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